[Federal Register Volume 59, Number 91 (Thursday, May 12, 1994)]
[Unknown Section]
[Page 0]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 94-11562]


[[Page Unknown]]

[Federal Register: May 12, 1994]


=======================================================================
-----------------------------------------------------------------------

DEPARTMENT OF HEALTH AND HUMAN SERVICES

Administration for Children and Families

 

Agency Information Collection Under OMB Review

    Under the provisions of the Federal Paperwork Reduction Act of 1981 
(44 U.S.C. chapter 35), the Administration for Children and Families 
(ACF) is requesting clearance for instruments to implement Executive 
Order 12862 within the Administration for children and Families (ACF). 
The purpose of the data collection is to obtain customer satisfaction 
information from those entities who are funded to be our partners in 
the delivery of services to the American public. ACF partners are those 
entities that receive funding to deliver services or assistance from 
ACF programs. Examples of partners are States and local governments, 
the territories, service providers, Indian Tribes and tribal 
organizations, grantees, researchers, or other intermediaries serving 
target populations identified by and funded directly or indirectly by 
ACF. The surveys will obtain information about how well ACF is meeting 
the needs of our partners in operating the ACF programs.

ADDRESSES: Copies of the information collection may be obtained from 
Edward E. Saunders of the Office of Information Systems Management, 
ACF, by calling (202) 205-7921.
    Written comments and questions regarding this information 
collection should be sent directly to: Laura Oliven, OMB Desk Officer 
for ACF, OMB Reports Management Branch, New Executive Office Building, 
room 3002, 725 17th Street NW., Washington, DC 20503, (202) 395-7316.

Information on Document

    Title: Voluntary Surveys of ACF Program Partners to Implement 
Executive Order 12862.
    OMB No.: New Request.
    Description: Executive Order 12862 directs agencies that provide 
significant services directly to the public to survey customers to 
determine the kind and quality of services they want and their level of 
satisfaction with existing services. This request is for the generic 
clearance for the Administration for Children and Families to implement 
Executive Order 12864 within the agency in relation to the satisfaction 
of those entities who are funded to be our partners in the delivery of 
services to the American public. ACF's partners are those entities that 
receive services or assistance directly from ACF programs such as State 
and local governments, the territories, the District of Columbia, 
Indian Tribes and tribal organizations, grantees, service providers, 
researchers, and significant other intermediaries serving target 
populations identified by and funded directly or indirectly by ACF.
    ACF will conduct voluntary confidential surveys of our partners to 
identify strengths and weakness in the administrative management of ACF 
programs and to determine how we can better serve our partners so 
together we can better serve the American public.
    The generic surveys of our partners will provide descriptive and 
statistical information on ACF programs across at-least twelve (12) 
major domains: Welfare, child support enforcement, vulnerable youth, 
day care, employment training, Head Start, emergency assistance, family 
violence, foster care, adoption assistance, services to special 
populations, and refugee resettlement. For each domain, ACF intends to 
use information provided by out partners to determine the kind and 
quality of services they want and expect, their level of satisfaction 
with existing services an to implement improvements where feasible and 
practical.
    The voluntary partnership surveys will focus only on issues of 
direct concern to our partners regarding their relationship and 
opinions on the level of efficiency and quality of services provided by 
ACF. These concerns may include: Partnership arrangements in policy 
formulation and implantation of program strategies, considerations of 
Federal, State and local administrative management practices in policy 
formulation, appropriateness and timeliness of decisionsmaking, 
timeliness of funding allocations and grant awards, utility of 
information collection, efficacy of information sharing, the 
elimination of inoperable internal rules and guidelines, courtesy and 
cooperation of federal staffs with out partners, assessing the 
effectiveness of technical assistance provided and the need for 
additional technical assistance, adequacy of problem resolutions, 
multi-cultural sensitivity in the decision-making process, and the 
attainment of goals and outcomes that can be used to measure the 
efficiency and cost effectiveness of ACF programs in meeting the needs 
of children, youth and families at the ACF level.

Estimate of the Burden of Collection of Information

    Estimates of response burden are outlined in the following tables:

----------------------------------------------------------------------------------------------------------------
                                                            Annual                                              
                                                            number      Average     Average burden      Annual  
                                                         respondents     annual      per response       burden  
                                                                       frequency                        hours   
----------------------------------------------------------------------------------------------------------------
States gov'ts..........................................           51           10  1 hour..........          510
----------------------------------------------------------------------------------------------------------------

    The above figures are based on an estimate of approximately one (1) 
hour per response to respond and submit the information. The 51 
respondents include the 50 States and the District of Columbia. The 
figure in the annual burden hours column takes into account State 
supervised, county administered (State supervised), and State 
administered programs where the county must submit data to the State 
prior to its aggregation and submission to the Administration for 
Children and Families.
    We propose to select approximately 10 States per year. The ten (10) 
States will represent both large and small States and county and State 
administered units.

----------------------------------------------------------------------------------------------------------------
                                                            Annual      Average                         Annual  
                                                            number       annual     Average burden      burden  
                                                         respondents   frequency     per response       hours   
----------------------------------------------------------------------------------------------------------------
Head Start grantees and delegates......................          200            1  .5 hours........          100
----------------------------------------------------------------------------------------------------------------

    The above annual figure is based on a sample of 200 Head Start 
grantees and delegate agencies per year multiplied by .5 hour to 
respond to a check list of open-ended and closed-ended questions.

----------------------------------------------------------------------------------------------------------------
                                                            Annual      Average                         Annual  
                                                            number       annual     Average burden      burden  
                                                         respondents   frequency     per response       hours   
----------------------------------------------------------------------------------------------------------------
Other discretionary grant programs.....................          200           10  .5 hours........          100
----------------------------------------------------------------------------------------------------------------

    The above annual figure is based on a representative sample of 
discretionary grantees by program type, by size and by region per year 
multiplied by .5 hours to respond to a check list of open-ended and 
closed-ended questions multiplied by 10 responses per year.


Indian tribes and tribal organ.........................           25           10  .5 hours........           50
                                                        --------------------------------------------------------
      Total reporting burden...........................  ...........  ...........  ................        1,660
                                                                                                                

    The above annual figure is based on a representative sample of 
Indian grantees including tribal organizations per year multiplied by 
.5 hours to respond to a check list of open-ended and closed-ended 
questions multiplied by 10 responses per year.
    Dated: May 5, 1994.
Larry Guerrero,
Deputy Director, Office of Information Systems Management.
[FR Doc. 94-11562 Filed 5-11-94; 8:45 am]
BILLING CODE 4184-01-M