[Federal Register Volume 59, Number 15 (Monday, January 24, 1994)]
[Unknown Section]
[Page 0]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 94-1505]


[[Page Unknown]]

[Federal Register: January 24, 1994]


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Agency Forms Submitted for OMB Review
SUMMARY: In accordance with the Paperwork Reduction Act of 1980 (44 
U.S.C. chapter 35), the Railroad Retirement Board has submitted the 
following proposal(s) for the collection of information to the Office 
of Management and Budget for review and approval.

SUMMARY OF PROPOSAL(S):

(1) Collection title: RRB Customer Satisfaction Survey
(2) Form(s) submitted: G-200, G-201
(3) OMB Number: New Information Collection
(4) Expiration date of current OMB clearance: Three years from date of 
OMB approval
(5) Type of request: New Collection
(6) Frequency of response: On occasion, annually
(7) Respondents: Individuals or households
(8) Estimated annual number of respondents: 11,250
(9) Total annual responses: 11,250
(10) Average time per response: .09182 hours
(11) Total annual reporting hours: 1,033
(12) Collection description: Annually, at least 150,000 members of the 
public have contact with the Railroad Retirement Board (RRB) by mail, 
telephone or in person, concerning benefits they have applied for, were 
denied, or are receiving under provisions of the Railroad Retirement 
and Railroad Unemployment Insurance Acts. The collection will obtain 
information for determining the level of satisfaction with the service 
provided by the RRB to these individuals and to identify any areas 
where improvements in providing service could be made.

ADDITIONAL INFORMATION OR COMMENTS: Copies of the form and supporting 
documents can be obtained from Dennis Eagan, the agency clearance 
officer (312-751-4693). Comments regarding the information collection 
should be addressed to Ronald J. Hodapp, Railroad Retirement Board, 844 
North Rush Street, Chicago, Illinois 60611-2092 and the OMB reviewer, 
Laura Oliven (202-395-7316), Office of Management and Budget, room 
3002, New Executive Office Building, Washington, DC 20503.
Dennis Eagan,
Clearance Office.
[FR Doc. 94-1505 Filed 1-21-94; 10:00 am]
BILLING CODE 7905-01-M