[Congressional Record (Bound Edition), Volume 162 (2016), Part 5]
[Senate]
[Page 6521]
[From the U.S. Government Publishing Office, www.gpo.gov]




                         ADDITIONAL STATEMENTS

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                       TRIBUTE TO JENNIFER WAITES

 Mr. DAINES. Mr. President, I wish to recognize Jennifer 
Waites, a 911 emergency dispatcher from Helena, MT, who was named the 
2016 911 Dispatcher of the Year by the Montana Department of Public 
Health and Human Services. Waites has been with Helena's 911 center for 
the past 7 years, working the 3 a.m. to 11 p.m. shift as the ``first, 
first responder'' for the medical emergencies in Helena.
  Many refer to Waites as a ``silent hero,'' going about her work day-
in and day-out performing a wide variety of tasks that are largely 
completed under the radar. Whether it is responding to multiple calls 
at once or relaying information to responding units as efficiently as 
possible, she knows that serving the people who call in is her top 
priority and is what motivates her to carry out all tasks with 
timeliness and care.
  Waites is humble enough to admit that her job could not be made 
possible without the joint efforts from the rest of her team. Waites 
said, ``Just knowing that you're here and you can make someone else's 
day a little bit better and get the help that they need is really 
beneficial for everyone involved.''
  It is my honor to recognize Jennifer Waites today. And I thank you on 
behalf of Montana for your exceptional service and responsibility you 
have undertaken to the people in our great State.

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