[Congressional Record (Bound Edition), Volume 162 (2016), Part 4]
[Extensions of Remarks]
[Pages 4513-4514]
[From the U.S. Government Publishing Office, www.gpo.gov]




                       TRIBUTE TO BROOKE SUTPHIN

                                 ______
                                 

                            HON. DAVID YOUNG

                                of iowa

                    in the house of representatives

                         Monday, April 18, 2016

  Mr. YOUNG of Iowa. Mr. Speaker, I rise today to recognize and 
congratulate Brooke Sutphin for being recognized by her peers to 
receive the 2015 Customer Service of the Year Award from the Madison 
County Chamber of Commerce. Her company, b.Shannon Designs in 
Winterset, is known throughout the region for its unique product of 
personalized jewelry
  Brooke has been designing and creating jewelry since 1995 when she 
graduated from the University of Kansas with a Bachelor's Degree in 
Fine Arts. Her specialty is seeking a unique combination of contrast 
and textures

[[Page 4514]]

which catch the eye. It has been said that ``A customer doesn't care 
how much you know until they know how much you care.'' (D. Ramon) 
Brooke Sutphin lives that motto every day in her dealings with the 
public. She cares about her community as much as she cares about her 
business and it shows with the recognition they bestowed upon her.
  Mr. Speaker, it is an honor to represent Brooke and all the citizens 
of Madison County in the United States Congress. I also invite my 
colleagues in the United States House of Representatives to join me in 
congratulating her on receiving this award and in wishing her nothing 
but continued success.

                          ____________________