[Congressional Record (Bound Edition), Volume 159 (2013), Part 4]
[House]
[Pages 4816-4817]
[From the U.S. Government Publishing Office, www.gpo.gov]




 CITY OF IRVING, TEXAS, AWARDED 2012 MALCOLM BALDRIGE NATIONAL QUALITY 
                                 AWARD

  (Mr. BURGESS asked and was given permission to address the House for 
1 minute and to revise and extend his remarks.)
  Mr. BURGESS. Mr. Speaker, today I rise to congratulate the city of 
Irving on the receipt of the 2012 Malcolm Baldrige National Quality 
Award. This award is the Nation's highest Presidential honor for 
performance excellence through innovation, improvement, and visionary 
leadership.
  Irving, Texas, is not just about lower tax rates and efficient 
government; the city of Irving prioritizes feedback from its citizens, 
achieving high levels of citizen satisfaction and producing almost $45 
million in cost savings over the past 5 years. Through the 
implementation of the Lean Six Sigma program, the city of Irving, 
Texas, has lowered tax rates for its citizens, improved the quality of 
services, and maintained an efficient workforce.
  I congratulate the city of Irving on its receipt of this award, and I 
hope that the Federal Government in Washington, DC, can learn from 
their example.

[[Page 4817]]



                          ____________________