[Congressional Record (Bound Edition), Volume 157 (2011), Part 3]
[House]
[Pages 3775-3776]
[From the U.S. Government Publishing Office, www.gpo.gov]




                        UNEMPLOYMENT IN AMERICA

  (Mr. JACKSON of Illinois asked and was given permission to address 
the House for 1 minute.)
  Mr. JACKSON of Illinois. Mr. Speaker, last month our Nation created 
200,000 new jobs. That's good news. But our country needs to create 
335,000 jobs per month to keep up with population growth and to reduce 
unemployment to what it was before the recession. In communities like 
mine, unemployment is at least 15 percent, and the numbers do not 
include those who stopped looking for a job.
  In order to hear the stories of the unemployed Americans, I have 
asked them to send me their resumes to resumesforA[email protected] 
so I can submit them for the Record.
  I heard from Peter Haas of Parlin, New Jersey, who said, ``I am 
sending out resumes every day. No response from any company out there. 
I think no company is hiring at all. No response, not even an email.''
  Ms. Christine Stumpf of Chicago said she's had only one phone 
interview in a year of looking, and she can hardly believe it.
  Why is it so hard to find work? Maybe it's because the unemployed are 
not even being considered for many jobs. It's been reported that some 
companies will not even accept applications or grant interviews to 
those currently without a job.
  I hope unemployed Americans will send me their resumes and stories to 
resumesforA[email protected] to keep stories of the unemployed in 
front of our government, in front of Democrats and Republicans.

                               Peter Haas

       14 Skytop Gardens Apt. 4
       Parlin, NJ 08859
       Cell: (949) 878-1953,
       Home: (732) 588-5145,
       E-mail: [email protected]

                        Significant Experience:


       11/89-03/2006 The Waldorf-Astoria in New York Hilton Hotel

     Director--Food & Beverage Operations (6 years)
       Assessed company staffing needs and recruited staff through 
     various methods
       Coordinated the successful and complete training for 140 or 
     more employees within the establishment
       Successfully trained team members on customer service, 
     teamwork, and leadership in the hotel
       Assisted with training, monitoring, and developing employee 
     skills within all service departments
       Implemented policies and procedures for the restaurants, 
     bars, and banquets within the Waldorf Astoria
       Monitored compliance with health and fire regulations 
     regarding food preparation and serving, and building 
     maintenance in lodging and dining facilities
       Performed all aspects of marketing and promotions for 
     restaurants, bars, cocktail lounge, and banquets
       Reviewed operational procedures to determine ways to 
     improve services, performance, and safety
       Estimated food, liquor, wine, and other beverage 
     consumption to anticipate amounts to be purchased and used 
     for food & beverage operations within the hotel
       Successfully maintained and updated food, wine, liqueur, 
     and equipment inventories in a monthly time
       Monitored budget and payroll records and review financial 
     transactions to ensure that expenditures are authorized and 
     budgeted
     Restaurant Manager--Managed restaurants, bars, fine dining, 
         and casual dining (5 years)
       Coached assistant managers and supervisors on management 
     and communication skills
       Successfully maintained all service standards according to 
     Hilton Restaurant services and policies
       Trained, supervised and evaluated new staff for restaurant 
     operation and services
       Monitored restaurant sales activities to ensure customer 
     satisfaction and service
       Maintained quality control by evaluating satisfaction 
     records with restaurant sales and constantly sought new ways 
     to improve employee performance and service
     Banquet Manager--Managed all banquet functions, liquor 
         purchase, inventory, and sales (5 years)
       Directed recruitment and retention of new employees or 
     potential supervisors and current employees
       Monitored all sales distribution throughout the hotel and 
     customers satisfactory in banquet services
       Successfully improved banquet operations and customer 
     satisfaction within the banquet department
       Monitored the budget for any banquet function within the 
     client's arrangement and negotiated event
       Quickly and effectively solved customers' questions, 
     comments, and concerns
     Steward Department Manager--Managed restaurant, banquet, and 
         kitchen supplies (2 years)
       Assigned employees to specific duties to maintain quality 
     service throughout the hotel
       Ensured all health regulations are maintained and updated 
     within the establishment
       Tracked inventory stock and reordered as inventory dropped 
     to a specific level
       Responsible for restaurant, kitchen, and banquet supplies 
     within the Waldorf Astoria
       Coached steward supervisors on management and communication 
     skills within the department
       Responsible for scheduling, budgeting, and training 
     employees for safety regulations, standards within the 
     steward department
       Performed weekly department meetings to evaluate ways to 
     improve service standards
       Ensured that all requisitions and services are completed 
     according to Hilton Hotel policies and standards
       Maintained acknowledged all sanitation, dishwashing 
     maintenance, and safety standards

                 (Most recent experience: 04/06-03/09)


          04/2006-01/2008 Ecolab Corporation in Austria-Vienna

       (Moved to Vienna to be near family when mother ill)
       http://www.ecolab.com/
 District Manager--For Hospitality Services & Business 
         Development
       Contacted strategic business and operational projects, 
     managed public and investment relationships, prepared 
     presentation, and developed business plans directly for the 
     CEO
       Managed 90-110 employees and engaged in frequent customer 
     contact, collaboration, and feedback
       Planned and directed staffing, training, and performance 
     evaluations to develop and control sales and service programs
       Appointed as lead trainer for all company products and 
     services within the establishment
       Recommended the correct use of proper chemicals and 
     products in customers' environment
       Maintained basic knowledge of operation, cleaning, and 
     maintenance of various dishwashing machines and equipments
       Reviewed operational records and reports to project sales 
     determine profitability
       Formulated plans to extend business with new established 
     customers
       Managed all customer accounts in sales and marketing for 
     better business development

[[Page 3776]]

       Arranged weekly department meetings to improve customer 
     service and satisfactory
       Reviewed monthly forecast and reports how to expand 
     customer's needs and solutions


       02/2008-03/2009 PC-Mall Corporation in Irvine, California

       (Took position due to downturn in hospitality employment 
     opportunities. Although successful, too much travel 
     involved.)
       http://resources.bnet.com/topi/pc+mall+inc,html.com
     Senior Account Manager--For Sales & Marketing Research and 
         Business Development
       Conducted research to identify potential markets for 
     products and services within the United States
       Consistently demonstrated excellent communication skills, 
     customer service, teamwork, and leadership
       Successfully refined and implemented new projects to 
     improve operation and customer service
       Prospected and profiled current customers' account 
     information through any new projects
       Formulated plans to extend business with new and 
     established customers
       Negotiated contracts with customers and vendors to manage 
     product distributions
       Marketed hardware and software products for customer 
     solutions via e-mail and telephone
       Directed and coordinated activities involving sales of 
     manufactured products or other subjects of sale
       Visited franchise dealers to stimulate interest in 
     establishment or expansion of leasing programs
       Represented company at trade association meetings to 
     promote products and company services

                  School Education and Certifications

       Hotel & Resort Hospitality Administration, Graduate 
     School--Manhattan College, New York City
       New York Hotel & Motel Trades Council--Professional Labor & 
     Delegate Training Program
       Master's Degree in Electrical Engineering, Institute of 
     Electrical Engineering College, Austria--Graz
       Professional Sales & Marketing Asset Management, Graduate 
     School, Germany--Hamburg BMG
       Professional Institute of Graduate School, Masters of 
     Electrical Building Engineering, Austria--Graz

                           Spoken Languages:

       German & English--Some Spanish
                                  ____


                        Professional Experience


               2010 to present--Examiner.com, Chicago, IL

     Chicago Community Life Examiner
       Write online articles about events, places and people in 
     Chicago


   2007 to 2010--InterPark (retail parking company, a subsidiary of 
                     General Electric), Chicago IL

     Executive Assistant
       Supported six key executives including the general counsel 
     and the heads of asset management, acquisitions and 
     dispositions, and engineering
       Made travel, meeting and conference call arrangements; 
     managed calendars for everyone in the department
       Processed expense reports and check requisitions for each 
     member of the team; performed billing and collection projects
       Created marketing presentations, forms, directories; typed 
     documents and correspondence for the team
       Processed legal, real estate and human resources issues
       Did on-going research projects related to company's many 
     real estate holdings
       Assisted with closings by coordinating and typing large 
     volumes of legal documents
     Key Accomplishments:
       Reorganized, catalogued and maintained confidential 
     departmental electronic and hard files (legal and corporate 
     documents)
       Created online picture gallery of properties for company-
     wide use
       Reduced costs by finding ways to save money, including 
     subscription consolidation and bulk ordering
       Oversaw implementation of IT processes (i.e., Instant 
     Messaging) to boost team efficiency and trained team


2005 to 2007--Fisher and Shapiro, LLC (bankruptcy and foreclosure law), 
                              Chicago, IL

     Executive Legal Secretary
       Supported attorneys, helped head accountant, processed 
     evictions and assisted with real estate closings; planned 
     events; maintained office needs
       Opened files; prepared court documents; billed clients; 
     sent out mailings; handled calls
       Served as a closing assistant: Opened and processed closing 
     files, interacting with clients, title companies, real estate 
     brokers, attorneys, closers; created and maintained hard 
     files and database; ordered title and other pertinent 
     documents; typed closing documents; billed and closed files
       Served as an eviction specialist: Opened and processed 
     eviction cases from start to finish, interacting with 
     clients, attorneys, title companies, real estate brokers, 
     county clerks and sheriffs; researched foreclosure cases; 
     created and kept hard files and database current, including 
     client websites; calculated bills and invoiced clients; 
     closed cases
     Key Accomplishment:
       Saved thousands of dollars by identifying accounting errors 
     while assisting head accountant with monthly balancing of the 
     books


 2003 to 2004--Mid-North Financial Services, Inc. (commercial mortgage 
                          loans), Chicago, IL

     Assistant Loan Servicing Officer
       Processed insurance portion of new mortgage loans and 
     served as liaison between company, borrowers and insurance 
     agencies
       Paid insurance premiums and claims
       Analyzed escrow accounts and filed quarterly and annual 
     reports


    2001 to 2002--Near North Insurance/Near North Title, Chicago, IL

     Sales Assistant/Marketing Representative
       Supported Director of Marketing and staff in promoting and 
     generating business
       Participated in sales calls, presentations, meetings and 
     oversaw successful client events; distributed client gifts/
     promo items; sent out mass mailings; handled client orders
     Key Accomplishments:
       Reduced the problem of work overload in the typing pool by 
     volunteering to type title commitments and policies during 
     slower times
       Reorganized the hard files in the Marketing Department


2000 to 2001--U.S. Bancorp Piper Jaffray (investment banking), Chicago, 
                                   IL

     Executive Assistant
       Supported two investment bankers and an analyst in the 
     public finance sector by generating municipal transaction and 
     sales bulletins
       Tended calendars; arranged travel, meetings and conference 
     calls
       Performed check requisition and expense reporting
       Typed correspondence, regulatory contracts and proposals
       Prepared marketing presentations
     Key Accomplishments:
       Reorganized the bankers' filing systems
       Performed special research projects utilizing the Internet 
     and Bloomberg terminals


1997 to 2000--TMP Worldwide (formerly LAI) (executive search), Chicago, 
                                   IL

     Administrative Assistant
       Coordinated travel, meetings, conference calls; scheduled 
     candidate interviews; maintained recruiters' calendars
       Handled expenses for consultants, candidates; invoiced 
     clients; paid bills
       Prepared marketing presentations; typed correspondence, 
     resumes, contracts
       Assisted partner with entrepreneurial start-up businesses 
     including extensive Internet research and study


1995 to 1997--Russell Reynolds Associates (executive search), Chicago, 
                                   IL

     Administrative Assistant
       Coordinated travel, meetings, conference calls; scheduled 
     candidate interviews; maintained recruiters' calendars
       Handled expenses for consultants, candidates; invoiced 
     clients; paid bills
       Prepared marketing presentations; typed correspondence, 
     resumes, contracts

                               Education

       Associate's Degree in Science, Clinical Dietetic 
     Technology, Kettering College of Medical Arts, Kettering, OH
       Northern Illinois University, 2 years, DeKalb, IL
       Triton College, 1 year, River Grove, IL

                                 Skills

       Computer programs and applications include: Windows MS 
     Office (Word, Excel, PowerPoint, Outlook); Lotus Notes; DOS 
     WordPerfect & Lotus 1-2-3; DeltaView, Workshare; CMS, 
     PerfectPractice, Mortgage Computer, Vantive, AS 400, DataBase 
     IV; Etrack; Bloomberg; RE/Xplorer, eMLS; Internet research 
     (including Munistatements), etc.
       Typing speed 80+ wpm
       Transcription: shorthand, dictaphone

                          ____________________