[Congressional Record (Bound Edition), Volume 157 (2011), Part 1]
[Extensions of Remarks]
[Pages 949-950]
[From the U.S. Government Publishing Office, www.gpo.gov]




                 TRIBUTE TO VETERANS MEMORIAL HOSPITAL

                                 ______
                                 

                            HON. TOM LATHAM

                                of iowa

                    in the house of representatives

                      Wednesday, January 26, 2011

  Mr. LATHAM. Mr. Speaker, I rise today to recognize the outstanding 
care provided by the emergency room staff at the Veterans Memorial 
Hospital (VMH) in Waukon, Iowa. For their dedication to providing 
quality care and

[[Page 950]]

compassionate service, the VMH was recently awarded the 2010 Summit 
Award by the Press Ganey Association, recognizing it as one of the best 
emergency rooms in the nation.
  The Summit Award is given every year to one hospital in the country 
that has consistently demonstrated a high level of patient 
satisfaction. Since 2007, Press Ganey has sent out thousands of surveys 
to patients who have received care in an emergency room. These surveys 
are then collected, and the information in each is used to rank the 
hospitals according to the level of satisfaction its patients reported. 
In each consecutive quarter for the last three years, VMH has scored in 
the top five percent of hospitals nationwide and patient visits have 
increased by 15 percent .
  I commend the staff of Veterans Memorial Hospital for their hard work 
in promoting superb care and a positive patient experience. It is this 
dedication to serving patients that we hope to see in hospitals around 
the country. I urge my colleagues in the United States Congress to join 
me in congratulating Veterans Memorial Hospital for their achievement. 
I wish them the best of luck in the future.

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