[Congressional Record (Bound Edition), Volume 156 (2010), Part 12]
[Extensions of Remarks]
[Page 16494]
[From the U.S. Government Publishing Office, www.gpo.gov]




 IN HONOR OF THE CITY OF IRVING'S SUCCESSFUL USE OF THE LEAN SIX SIGMA 
                                PROGRAM

                                 ______
                                 

                           HON. PETE SESSIONS

                                of texas

                    in the house of representatives

                      Thursday, September 23, 2010

  Mr. SESSIONS. Madam Speaker, I rise today to recognize the city of 
Irving for its successful use and implementation of the Lean Six Sigma 
Program.
  Understanding the need for a more responsive and efficient 
government, the city of Irving became the first municipality in the 
State of Texas, and second in the country, to holistically utilize the 
Lean Six Sigma Program citywide. Irving initiated this program in 
October 2007 and expanded it citywide in its efforts to streamline and 
improve the efficiencies of city operations and staffing structures. 
The city's emphasis to improve overall customer satisfaction 
underscores their attentiveness to the concerns of Irving residents and 
businesses and working diligently to address those issues, making the 
great city of Irving a better place to live and work.
  I commend the city of Irving for its innovative thinking and actively 
seeking new ways to better serve the needs of residents, visitors, and 
businesses. Madam Speaker, I ask my esteemed colleagues to join me in 
recognizing the city of Irving for its successful implementation of the 
Lean Six Sigma Program.

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