[Congressional Record (Bound Edition), Volume 155 (2009), Part 12]
[Extensions of Remarks]
[Page 16781]
[From the U.S. Government Publishing Office, www.gpo.gov]




          THANKING LILLIAN BETHEA FOR HER SERVICE TO THE HOUSE

                                 ______
                                 

                          HON. ROBERT A. BRADY

                            of pennsylvania

                    in the house of representatives

                        Thursday, June 25, 2009

  Mr. BRADY of Pennsylvania. Madam Speaker, on the occasion of her 
retirement on December 31, 2008, we rise to thank Mrs. Lillian Bethea 
for twelve years of distinguished service to the United States House of 
Representatives and 36 years of service in the United States 
Government. Lillian has served this great institution as a valuable 
employee of House Information Resources, in the Office of the Chief 
Administrative Officer.
  Lillian began her tenure with the United States House of 
Representatives in 1996 as a Systems Analyst working in the Member 
Information Network (MIN) Group and later for the Quality Assurance 
Team. Lillian specialized in the support and maintenance of in-House 
applications including but not limited to Federal Funds Reports, Grants 
and Contracts and Bulletin Board services. She became a Federal Funds 
Trainer based on her extensive knowledge and attention to detail on the 
project. Lillian has played an important role in many information 
technology projects including Quality Assurance and Integrated Services 
and Information Systems (ISIS) testing. During the Y2K remediation 
efforts, she played an instrumental role in quality assurance and data 
testing of systems resulting in the successful transfer of services 
from the mainframe to their new platforms.
  Since 2004, Lillian has been a Team Leader for the Web Solutions Call 
Center. Her attention to detail and quality assurance experience were 
again highlighted as she managed the customer request tracking system, 
team assignments, and day to day customer requests for the Web Group. 
Her duties included managing customer requests for web services using 
the Customer Tracking System (CTS) and coordinating with external teams 
to process Secure ID Web Manager requests, establishing Listserv lists, 
and providing permissions and access to Web Site Statistic services. 
Again, her detail orientation and quality work ethic assured the 
security of the House Web infrastructure through oversight and 
management of the necessary processes involved. Lillian also played a 
vital role in the preparation of materials and coordination of efforts 
for the House Services Fair, ensuring the Web Solutions Branch was 
properly represented during the event.
  On behalf of the entire House community, we extend congratulations to 
Lillian for many years of dedication and outstanding contributions to 
the United States House of Representatives. We wish Lillian many 
wonderful years in fulfilling her retirement dreams.

                          ____________________