[Congressional Record (Bound Edition), Volume 154 (2008), Part 4]
[House]
[Pages 5882-5884]
[From the U.S. Government Publishing Office, www.gpo.gov]




        PLAIN LANGUAGE IN GOVERNMENT COMMUNICATIONS ACT OF 2008

  Mr. BRALEY of Iowa. Mr. Speaker, I move to suspend the rules and pass 
the bill (H.R. 3548) to enhance citizen access to Government 
information and services by establishing plain language as the standard 
style for Government documents issued to the public, and for other 
purposes, as amended.
  The Clerk read the title of the bill.
  The text of the bill is as follows:

                               H.R. 3548

       Be it enacted by the Senate and House of Representatives of 
     the United States of America in Congress assembled,

     SECTION 1. SHORT TITLE.

       This Act may be cited as the ``Plain Language in Government 
     Communications Act of 2008''.

     SEC. 2. PURPOSE.

       The purpose of this Act is to improve the Federal 
     Government's effectiveness and accountability to the public 
     by promoting clear communication that the public can 
     understand and use.

     SEC. 3. DEFINITIONS.

       In this Act:
       (1) Agency.--The term ``agency'' means an Executive agency, 
     as that term is defined in section 105 of title 5, United 
     States Code.
       (2) Plain language.--The term ``plain language'' means 
     language that the intended audience can readily understand 
     and use because it is clear, concise, well-organized, and 
     follows other best practices of plain language writing.

     SEC. 4. RESPONSIBILITIES OF FEDERAL AGENCIES.

       (a) Requirement to Use Plain Language in New Documents.--
     Within one year after the date of the enactment of this Act, 
     each agency--
       (1) shall use plain language in any covered document of the 
     agency issued or substantially revised after the date of the 
     enactment of this Act;
       (2) may use plain language in any revision of a covered 
     document issued on or before such date; and
       (3) shall, when appropriate, use the English language in 
     covered documents.
       (b) Guidance.--In implementing subsection (a), an agency 
     may follow either the guidance of the Plain English Handbook, 
     published by the Securities and Exchange Commission, or the 
     Federal Plain Language Guidelines. If any agency has its own 
     plain language guidance, the agency may use that guidance, as 
     long as it is consistent with the Federal Plain Language 
     Guidelines, the Plain English Handbook, published by the 
     Securities and Exchange Commission, and the recommendations 
     made by the Comptroller General under section 5(c).
       (c) Additional Provisions Relating to Use of English 
     Language.--Nothing in this Act shall be construed--
       (1) to prohibit the use of a language other than English;
       (2) to limit the preservation or use of Native Alaskan or 
     Native American languages (as defined in the Native American 
     Languages Act);
       (3) to disparage any language or discourage any person from 
     learning or using a language;
       (4) to impact or affect protections regarding language 
     access; or
       (5) to be inconsistent with the Constitution of the United 
     States.
       (d) Covered Document.--In this section, the term ``covered 
     document''--
       (1) means any document that explains how to obtain a 
     benefit or service or file taxes, or that is relevant to 
     obtaining a benefit or service or filing taxes; and
       (2) includes, whether in paper or electronic form, a 
     letter, publication, form, notice, or instruction but does 
     not include a regulation.
       (e) Use of Plain Language by Agencies.--Each agency should, 
     to the extent practicable and appropriate, use plain language 
     in any collection of information (as defined in section 
     3502(3)(A)(i) of title 44, United States Code).
       (f) Incorporation of Comptroller General Recommendations.--
       (1) Reports.--
       (A) Federal aviation administration.--The Administrator of 
     the Federal Aviation Administration, acting through the Plain 
     Language Action and Information Network, shall submit to the 
     committees described in paragraph (2) a report on whether the 
     recommendations made by the Comptroller General in the report 
     under section 5(c) have been incorporated into the Federal 
     Plain Language Guidelines described in subsection (b), and, 
     if such recommendations have not been incorporated, an 
     explanation of why they have not been incorporated.
       (B) Securities and exchange commission.--The Securities and 
     Exchange Commission shall submit to the committees described 
     in paragraph (2) a report on whether the recommendations made 
     by the Comptroller General in the report under section 5(c) 
     have been incorporated into the Plain English Handbook 
     described in subsection (b), and, if such recommendations 
     have not been incorporated, an explanation of why they have 
     not been incorporated.
       (2) Committees.--The committees described in this paragraph 
     are the Committee on Oversight and Government Reform of the 
     House of Representatives and the Committee on Homeland 
     Security and Governmental Affairs of the Senate.
       (3) Deadline.--The reports required under paragraph (1) 
     shall be submitted within six months after the issuance of 
     the report provided by the Comptroller General under section 
     5(c).

[[Page 5883]]



     SEC. 5. REPORTS TO CONGRESS.

       (a) Initial Report.--Within six months after the date of 
     the enactment of this Act, the head of each agency shall 
     submit to the Committee on Oversight and Government Reform of 
     the House of Representatives and the Committee on Homeland 
     Security and Governmental Affairs of the Senate a report that 
     describes how the agency intends to meet the following 
     objectives:
       (1) Communicating the requirements of this Act to agency 
     employees.
       (2) Training agency employees to write in plain language.
       (3) Meeting the deadline set forth in section 4(a).
       (4) Ensuring ongoing compliance with the requirements of 
     this Act.
       (5) Designating a senior official to be responsible for 
     implementing the requirements of this Act.
       (6) Using, to the extent practicable and appropriate, plain 
     language in regulations promulgated by the agency.
       (b) Annual and Other Reports.--
       (1) The head of each agency shall submit to the Committee 
     on Oversight and Government Reform of the House of 
     Representatives and the Committee on Homeland Security and 
     Governmental Affairs of the Senate a report on--
       (A) compliance with this Act; and
       (B) the agency's continued efforts to meet the objectives 
     specified in subsection (a).
       (2) A report under this subsection shall be submitted--
       (A) annually for the first two years after the date of the 
     enactment of this Act; and
       (B) once every three years thereafter.
       (c) Evaluation and Report by Comptroller General.--Within 
     six months after the date of the enactment of this Act, the 
     Comptroller General shall evaluate existing guidance for 
     agencies on writing in plain language, including the guidance 
     listed in section 4(b), and provide to the Office of 
     Management and Budget, the Committee on Oversight and 
     Government Reform of the House of Representatives, and the 
     Committee on Homeland Security and Governmental Affairs of 
     the Senate a report providing recommendations on--
       (1) plain language guidelines; and
       (2) best practices for plain language.

  The SPEAKER pro tempore. Pursuant to the rule, the gentleman from 
Iowa (Mr. Braley) and the gentlewoman from North Carolina (Ms. Foxx) 
each will control 20 minutes.
  The Chair recognizes the gentleman from Iowa.


                             General Leave

  Mr. BRALEY of Iowa. Mr. Speaker, I ask unanimous consent that all 
Members may have 5 legislative days in which to revise and extend their 
remarks.
  The SPEAKER pro tempore. Is there objection to the request of the 
gentleman from Iowa?
  There was no objection.
  Mr. BRALEY of Iowa. Mr. Speaker, I yield myself such time as I may 
consume.
  Mr. Speaker, last September, I introduced H.R. 3548, the Plain 
Language in Government Communications Act, and I rise today to talk 
about the responsibility of this government to communicate effectively 
with its constituents.
  I know that lawyers are often blamed for the legalese that makes 
government documents so difficult to read and understand. Some might 
find it unusual that this ``Plain Language'' bill was introduced by 
someone who practiced law for 23 years before being elected to 
Congress. They might be surprised to learn that the use of clear, 
concise language in communications has been a passion of mine since I 
began practicing law in 1983, when the Iowa Supreme Court adopted plain 
language requirements for jury instructions. Since that time, I have 
been writing and speaking about the importance of using plain language 
to improve both written and spoken communications.
  I was proud to introduce the Plain Language in Government 
Communications Act, a bill that requires the Federal Government to 
write documents such as letters from the Social Security Administration 
or a notice from the Department of Veterans Affairs in simple, easy-to-
understand language. This bill has been endorsed by a broad array of 
organizations, including the AARP, National Federation of Independent 
Businesses, Disabled American Veterans, the Small Business Association, 
Women Impacting Policy, the American Nurses Association, and the 
American Library Association.
  I want to thank the Information Policy Subcommittee Chairman William 
Lacy Clay and Ranking Member Michael Turner, as well as Oversight and 
Government Reform Chairman Henry Waxman and Ranking Member Tom Davis 
for their support of this important legislation. I am pleased that this 
bill has such strong bipartisan support and passed unanimously in both 
of these committees.
  Anyone who has done their own taxes knows the headache of trying to 
understand pages and pages of confusing forms and instructions. There 
is no reason why the Federal Government can't write tax documents and 
other public documents in language we can all understand.
  Writing government documents in plain language will increase 
government accountability and will save Americans time and money. 
Plain, straightforward language makes it easy for taxpayers to 
understand what the Federal Government is doing and what services it's 
offering.
  Small businesses will also see substantial benefits by eliminating 
Federal gobbledygook. Small businesses often have limited resources and 
are forced to hire lawyers and outside consultants to navigate the maze 
of Federal paperwork and convoluted language.
  The National Federation of Independent Businesses estimates that the 
average per hour cost of paperwork and record keeping for small 
businesses is $48.72 per hour. The use of clear, easy-to-understand 
language in government paperwork will substantially reduce burdens on 
small businesses.
  The Plain Language in Government Communications Act will require the 
Federal Government to write new publications, forms and publicly 
distributed documents in a clear, concise, well organized manner that 
follows the best practices of plain language writing.
  I have in my hand the Plain Language Handbook that's already being 
used by the Securities Exchange Commission, along with the Federal 
Plain Language guidelines which were adopted under another plain 
language initiative that began under President Clinton. These 
guidelines make it clear that the ultimate purpose of any communication 
from the Federal Government should be to reach the intended audience, 
the constituents and citizens of this country, in language they can 
understand and act upon.
  Using complex language in government forms, letters, notices and 
instructions imposes unnecessary hardships on citizens. Replacing 
complex language with plain language will improve services to the 
public, save time agencies spend answering questions about what 
documents mean, and make it easier to hold government agencies 
accountable for their work.
  This document to my right is a perfect example of what I'm talking 
about when I talk about the problem posed by using gobbledygook in 
Federal communications. This is a quote from a former Secretary of 
Defense, and it says, ``There are known knowns. These are things we 
know we know. There are known unknowns. That is to say, there are some 
things we know we don't know. But there are also unknown unknowns. 
These are things we don't know we don't know.''

                              {time}  1515

  That is the problem we are trying to address with this bill.
  One other example is this language from a Federal contract requiring 
investigations of contracts to make sure that they are living up to the 
purpose that they were intended to perform. This is the original 
language that was contained in the contracting compliance document, and 
it covers almost an entire page. The plain language version of that 
same admonition says simply: ``We will take two steps to look at this 
matter. We will find out if it was an error or a fraud, and we will let 
you know the result.'' Clear, concise, and directed to the intended 
audience.
  Finally, one of the best examples of the cost-savings potential is 
this Veterans Administration form that was used to respond to concerns 
raised by veterans seeking assistance with their benefits. An old 
letter that was not drafted in plain language generated an average of 
91.4 calls per month, a total of 10,968 calls in a year. After that 
same form was drafted using these very basic plain language guidelines, 
they

[[Page 5884]]

resulted in only 16 calls per month and a total of 1,900 calls for the 
entire year. You can imagine the enormous savings of time at the 
Veterans Administration responding to concerns from veterans seeking 
assistance when you reduce it by that much.
  Mr. Speaker, it's important to clarify that nothing in this bill is 
intended to impact the Civil Rights Act of 1964, Executive Order 13166, 
Department of Justice LEP Guidance, any agency LEP guidance, or any 
other statute, executive order, agency guidance, regulation, or court 
order regarding language access.
  I hope this bill makes it easier for Americans and small businesses 
to work with and understand their government. I also hope that in some 
small way, this bill honors the memory of our former colleague, Maury 
Maverick, Sr., who served two terms in the House from 1935 to 1939. 
Congressman Maverick invented the term ``gobbledygook'' to describe 
bureaucratic language that was as hard to understand as the call of 
wild turkeys in his native South Texas.
  I want to thank all of my colleagues on both sides of the aisle who 
join me today in standing up for plain language, in standing up for 
effective communications with our constituents, in standing up for 
small business owners, and in standing up for taxpayers, who will see 
significant cost savings when this bill is signed into law.
  Mr. Speaker, I reserve the balance of my time.
  Ms. FOXX. Mr. Speaker, I yield myself such time as I may consume.
  Mr. Speaker, I rise today in strong support of H.R. 3548, the Plain 
Language in Government Communications Act of 2008. This legislation 
would enhance citizen access to government information services by 
promoting the use of ``plain language'' in government documents issued 
to the public.
  Writing in plain language doesn't mean writing only about simple 
things. It means writing well about anything the government writes 
about.
  During committee consideration of this legislation, Republican 
amendments were adopted that further the cause of requiring the use of 
plain language. Mr. Sali succeeded in revising the bill to require 
plain language be used in preparing collections of information, 
primarily tax documents, as well as regulations issued by Federal 
agencies. In addition, the committee accepted an amendment I offered to 
promote the use of the English language in documents.
  I have been a consistent advocate in Congress of improving government 
accountability, responsiveness, and transparency. I believe this 
legislation is consistent with these efforts.
  I urge my colleagues to support the Plain Language in Government 
Communications Act of 2008.
  Mr. Speaker, I yield such time as he may consume to my colleague from 
Idaho (Mr. Sali).
  Mr. SALI. Mr. Speaker, as you sit down to beat the April 15 deadline 
for filing your tax returns, consider this: In 1913 the IRS tax form, 
that's singular, ``form,'' was 1 page, and the entire Tax Code was a 
mere 14 pages long. Today the Tax Code consists of an amazing 15,758 
pages bound in 22 volumes. James Madison's words ring true when he 
said, ``It will be of little avail to the people that the laws are made 
by men of their own choice if the laws be so voluminous that they 
cannot be read or so incoherent that they cannot be understood.''
  Today this Chamber is addressing a commonsense measure, one dedicated 
to James Madison's proposition that the laws governing us should be 
readily understood by average citizens.
  No one enjoys paying taxes, but at the very least the forms should be 
readable and understandable to the average American. Americans should 
be able to tell quickly and easily whether they're paying too much or 
too little in taxes. It should not take an attorney to figure it out.
  It is imperative that Americans know just what is being asked of 
them, and that is why plain language in tax forms and instructions is 
so important.
  The Plain Language in Government Communications Act will enhance 
citizen access to government information and services by promoting the 
use of plain language in government documents issued to the public.
  When the Subcommittee on Information Policy, Census, and National 
Archives addressed this bill in January, I raised concerns that the 
bill only focused on documents relating to benefits or services. Since 
that time I have worked with Congressman Braley to find a way to expand 
the scope of this bill to include things like tax forms, instructions, 
surveys, and other similar documents. These changes appear in the text 
under consideration today, requiring that tax forms and instructions be 
made available in plain, straightforward language.
  During this time of year, we all recognize the importance of plain 
language as we tackle tax forms. It is my hope that this bill will 
become law, which will lessen the burden of government on taxpayers.
  I urge my colleagues to support this important and commonsense 
measure.
  Mr. BRALEY. Mr. Speaker, I yield myself such time as I may consume.
  I want to thank my colleague from Idaho for working to improve this 
bill and also for sharing my passion for making sure that the Federal 
Government is doing everything it can to communicate clearly and 
effectively with the citizens and taxpayers of this country.
  I also want to thank my colleague from North Carolina for her 
excellent point that adopting plain language requirements does nothing 
to dumb down the intent and purpose of these Federal documents. In 
fact, the whole point of adopting plain language guidelines is to 
improve the effectiveness and the clarity of these documents so that 
the average person who interacts with them on a daily basis is able to 
respond directly to the responsibilities laid out under the Federal 
statutes and regulations and perform the obligations that they are 
required to by law.
  So I want to thank my colleagues on both sides of the aisle for 
having enormous opportunities to make this a bill that I think we can 
all be proud of, one that our constituents back home will benefit from, 
and one that will save, most significantly, the taxpayers of this 
country, in my belief, millions and millions of dollars.
  Mr. Speaker, I reserve the balance of my time.
  Ms. FOXX. Mr. Speaker, I am very, very pleased with this bill and 
urge all Members to support the passage of H.R. 3548.
  Mr. Speaker, I yield back the balance of my time.
  Mr. BRALEY. Mr. Speaker, at this time I would just like to remind 
everyone that one of the points of the bill is it to save taxpayers 
money. The example that I used earlier from the Jackson, Mississippi, 
Veterans Benefits Administration where they changed the form that 
allowed them to reduce substantially the number of requests they got 
from veterans seeking help with their disability benefits saved $10,000 
in one year, just that one form. And if you think about the multiplier 
effect of applying plain language guidelines to documents in every 
Federal agency that are being sent out to citizens and taxpayers, the 
enormous potential at savings is something that I think we will all be 
proud of once this bill is signed into law by the President.
  With that, I urge its passage.
  Mr. Speaker, I yield back the balance of my time.
  The SPEAKER pro tempore. The question is on the motion offered by the 
gentleman from Iowa (Mr. Braley) that the House suspend the rules and 
pass the bill, H.R. 3548, as amended.
  The question was taken.
  The SPEAKER pro tempore. In the opinion of the Chair, two-thirds 
being in the affirmative, the ayes have it.
  Mr. BRALEY. Mr. Speaker, on that I demand the yeas and nays.
  The yeas and nays were ordered.
  The SPEAKER pro tempore. Pursuant to clause 8 of rule XX and the 
Chair's prior announcement, further proceedings on this motion will be 
postponed.

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