[Congressional Record (Bound Edition), Volume 149 (2003), Part 22]
[Extensions of Remarks]
[Page 31091]
[From the U.S. Government Publishing Office, www.gpo.gov]




                     THANKS DIANA ``TOODLES'' HAUF

                                 ______
                                 

                         HON. JOHN T. DOOLITTLE

                             of california

                    in the house of representatives

                       Friday, November 21, 2003

  Mr. DOOLITTLE. Mr. Speaker, today my colleagues Mr. Pombo, Mr. Ose, 
and Mr. Matsui and I wish to express warm thanks, congratulations, and 
best wishes to Diana ``Toodles'' Hauf upon her retirement as Executive 
Services Director and Concierge for United Airlines, at the Sacramento 
International Airport. With an always helpful and pleasant demeanor, 
Toodles went above and beyond, ensuring the utmost in customer service 
for those passengers so fortunate to be assisted by her.
  Toodles began her 34-year career with United Airlines in Buffalo, New 
York, on April 28, 1969, where she began as the Station Manager 
Secretary. In a few short years, Toodles was given the opportunity to 
relocate to Sacramento, California to assist in the opening of the Red 
Carpet Club where she continued to serve until it closed ten years 
later. In 1984, Toodles was named Executive Services Director for 
Premium Travelers. Noted for her outstanding organization and 
leadership, Toodles has provided exemplary service to numerous Federal 
and State Representatives, State and Local Officials and Dignitaries. 
In addition to these responsibilities, Toodles directed the advance 
travel preparations for Former Governor Deukmejian, Former Governor 
Wilson, and Former Governor Davis. Toodles continued to facilitate 
superior customer service as the Executive Services Director and as a 
Concierge until her retirement.
  Throughout her outstanding career with United Airlines, Toodles has 
received numerous accolades for exceptional service. Most notable, in 
1988, she received the Airport Services Award, the Most Valuable 
Players Exemplary Service Award, and the Regional Award. In 1997, her 
hard work and dedication were again recognized with the Division Award. 
Furthermore, in addition to the above mentioned acknowledgements, 
Toodles received two gold medal medallions for safety and customer 
service.
  Although Toodles' tenure with United Airlines has come to a close, 
her professional endeavors will continue to thrive as she embarks on a 
new career with Lyon Realtors in Roseville, California. We are certain 
that the talents and skills that allowed her to excel while at United 
Airlines will serve her just as well in her new career.
  Toodles' vivacious and dynamic personality will truly be missed. We 
thank Diana ``Toodles'' Hauf for her outstanding service and wish her 
well in the future.

                          ____________________