[Congressional Record (Bound Edition), Volume 147 (2001), Part 4]
[Senate]
[Page 5988]
[From the U.S. Government Publishing Office, www.gpo.gov]



   TRIBUTE TO THE POSTAL EMPLOYEES OF THE NEW HAMPSHIRE PERFORMANCE 
                                CLUSTER

 Mr. SMITH of New Hampshire. Mr. President, I rise today to 
honor the Postal Employees of the New Hampshire Performance Cluster, a 
group of dedicated public servants who have been recognized for 
exemplary performance of service duties. On April 3rd of this year, The 
Postal Employees of the New Hampshire Performance Cluster were 
recognized with the Postal Service's highest award, the Chief Operating 
Officer Award for overall excellence in the area of customer 
satisfaction.
  New Hampshire Postal Employees have been honored along with four 
other districts in the nation receiving the Order of the Yellow Jersey 
Award for Excellence in customer service. This prestigious award is 
based on the percentage of residential customers who rated the postal 
service employees as excellent in four areas: overall performance, 
courteous and friendly clerks, consistency of mail delivery and 
accuracy of mail delivery.
  The Postal Employees of the New Hampshire Performance Cluster have 
provided dedicated service to the citizens of our state. The people of 
our state look upon them with tremendous gratitude for all that they 
have done.
  It is an honor and a privilege to serve the Postal Employees of the 
New Hampshire Performance Center in the United States.

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