[Congressional Record (Bound Edition), Volume 147 (2001), Part 15]
[Extensions of Remarks]
[Page 21823]
[From the U.S. Government Publishing Office, www.gpo.gov]



                     PAYING TRIBUTE TO NANCY WALLEN

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                           HON. SCOTT McINNIS

                              of colorado

                    in the house of representatives

                       Tuesday, November 6, 2001

  Mr. McINNIS. Mr. Speaker, I would like to take this opportunity to 
recognize the career of Nancy Wallen and her service to the citizens of 
Colorado who have flown on United Airlines. Nancy is a dedicated worker 
who has specialized in customer service by putting the needs of others 
first. It is my pleasure to honor Nancy Wallen for the work she has 
accomplished and congratulate her upon retiring from United Airlines.
  Nancy Wallen began her career in the transportation industry when she 
joined United in 1968. Nancy originally worked as flight attendant 
before being promoted to an inflight supervisor the following year. 
Nancy's loyalty to United is admirable, giving the company eleven years 
before opting into a new career path. However, Nancy returned to United 
within a few years where she blossomed as a concierge in the Red Carpet 
Club at Stapleton airport. She has proven herself capable of managing a 
wide variety of responsibilities while serving in an important 
leadership role for those who worked with her. Nancy contributed to a 
smooth transition from Stapleton to the Denver International Airport 
playing an integral role in the VIP/Special Services Program for 
United. Nancy has decided to end her career where it first flourished, 
in Denver, Colorado.
  Mr. Speaker, Nancy is a specialist in customer service and will be 
dearly missed by the many frequent patrons who looked forward to her 
smile, sincerity, and professionalism. I commend Nancy for her long and 
successful career and send her my best wishes and warmest regards in 
her retirement.

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