[Congressional Record (Bound Edition), Volume 145 (1999), Part 20]
[Extensions of Remarks]
[Page 29665]
[From the U.S. Government Publishing Office, www.gpo.gov]



       COMMENDING THE IRS LAGUNA NIGUEL TAXPAYER ADVOCATE OFFICE

                                 ______
                                 

                          HON. GARY G. MILLER

                             of california

                    in the house of representatives

                      Wednesday, November 10, 1999

  Mr. GARY G. MILLER of California. Mr. Speaker, there are few jobs in 
the federal government for which public gratitude is a less common 
response than for those who are tasked with collecting our taxes. Not 
only must these public servants enforce our ever-burgeoning, byzantine 
Internal Revenue Code, they are expected to do so in a manner that is 
professional, responsive and fair to all.
  During the past year, I have been witness to the performance of the 
Internal Revenue Service's (IRS) Taxpayer Advocate Office in Laguna 
Niguel, California, headed by Ms. Connie Adams. This office, which 
services the 41st Congressional District and the surrounding region, is 
responsible for resolving difficult, complicated tax disputes between 
taxpayers and the IRS, and doing so in a manner that stresses, to the 
utmost, service and fairness to the American taxpayer.
  It gives me great pleasure to commend the IRS Laguna Niguel Taxpayer 
Advocate Office for meeting this difficult challenge during the past 
year. In handling over thirty complicated tax disputes which I received 
from constituents in my congressional district, the Laguna Niguel 
Taxpayer Advocate Office performed its duties expeditously, with due 
diligence, and attention to detail. I would especially like to express 
my appreciation to the staff members at the Laguna Niguel Taxpayer 
Advocate Office, including Ms. Maryanne McGoldrick, Ms. Deborah Mata, 
Ms. Mary Haven, Ms. Katie Williams and Ms. Kim Alfrey for their 
responsiveness and consummate professionalism in performing their 
duties.
  The preliminary evidence in my congressional district is that the IRS 
has responded with conviction to the reform requirements mandated by 
the 105th Congress. There are certainly other agencies in the federal 
government which would do well to learn from the laudatory example set 
by the Laguna Niguel Taxpayer Advocate Office. Again, my hat is off to 
these fine public servants for a job well done.

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