[Congressional Record Volume 172, Number 5 (Thursday, January 8, 2026)]
[House]
[Pages H227-H228]
From the Congressional Record Online through the Government Publishing Office [www.gpo.gov]




                    SOCIAL SECURITY CUSTOMER SERVICE

  (Mr. SUBRAMANYAM asked and was given permission to address the House 
for 1 minute and to revise and extend his remarks.)

[[Page H228]]

  

  Mr. SUBRAMANYAM. Mr. Speaker, 74 million Americans depend on Social 
Security, but because of the Trump administration's actions, customer 
service has completely collapsed. The agency faces 6 million backlogged 
cases, 12 million delayed field-office transactions, and some of the 
worst wait times in history.
  Why is this happening? It is because the Trump administration pushed 
out 7,000 Social Security employees. That is 12 percent of their 
workforce. Offices were reorganized overnight, hiring was frozen, and 
thousands of workers were reassigned.
  This has real-life consequences for my constituents, like a 75-year-
old stroke victim who hasn't received his check for months because he 
can't drive or use a computer, or an immigrant who may lose his job 
because a name correction appointment is weeks away, or the retiree who 
waited hours just to schedule an appointment on the phone.
  Social Security is not a political experiment. It is a promise. The 
American people paid into the system and earned these benefits. They 
shouldn't have to fight their own government to receive them.

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