[Congressional Record Volume 170, Number 100 (Thursday, June 13, 2024)]
[House]
[Page H4048]
From the Congressional Record Online through the Government Publishing Office [www.gpo.gov]
AIRLINE AUTOMATIC REFUNDS
(Ms. PORTER asked and was given permission to address the House for 1
minute and to revise and extend her remarks.)
Ms. PORTER. Mr. Speaker, dealing with a flight delay or cancellation
is tiring and frustrating, and it often feels like the airlines are
working against you rather than treating you as a valued customer. When
things go wrong, even getting a refund can be discouraging or
impossible.
Not anymore, because thanks to the Biden administration's new rule,
airlines must now automatically refund customers for tickets and fees
when a flight is canceled or significantly delayed.
I applaud the administration's rule, and Congress should do even more
to stand up to the airline industry.
I have consistently taken on airlines who spend tens of millions of
dollars each year lobbying Washington to prevent protections for
travelers.
This Congress, I introduced four bills to protect Americans from
corporate abuse when they fly, and I will keep working to hold airlines
accountable and do right by travelers.
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