[Congressional Record Volume 169, Number 175 (Tuesday, October 24, 2023)]
[Extensions of Remarks]
[Page E1008]
From the Congressional Record Online through the Government Publishing Office [www.gpo.gov]





  RECOGNIZING THE ACCOMPLISHMENTS OF 100 YEARS OF THE BETTER BUSINESS 
                       BUREAU OF UPSTATE NEW YORK

                                 ______
                                 

                           HON. BRIAN HIGGINS

                              of new york

                    in the house of representatives

                       Tuesday, October 24, 2023

  Mr. HIGGINS of New York. Mr. Speaker Pro Tempore, today I am honored 
to recognize the Better Business Bureau of Upstate New York as they 
celebrate a century of dedicated service to our community. 
Headquartered in Amherst, NY, this organization, and their staff have 
undoubtedly had a lasting impact on countless constituents in Western 
New York.
  Founded in 1923, the reach and growth of this chapter of the Better 
Business Bureau is nothing short of impressive. The eighth largest 
Better Business Bureau, it serves 6 million people across 48 counties 
in New York State. Due to their unwavering enthusiasm, BBB of Upstate 
New York closes 15,000 complaints annually while posting over 10,000 
reviews. Throughout their long history, millions of service-oriented 
tasks have been completed in the name of consumer education and 
standards enforcement. Their mission is simple: provide consumers with 
resources to not only avoid dishonest business practices but offer 
remedies for those who have been wronged. Very importantly, all levels 
of government rely on BBB of Upstate New York to front-end this 
education of consumers. Federal, state, and local law enforcement have 
also been able to begin investigations (and ultimately prosecutions) of 
bad faith actors in our local marketplace. That type of responsibility 
is only given because the Better Business Bureau of Upstate New York 
has proven to be an honest broker for consumers.
  Trust is at the very core of business, and it is only due to 
organizations like the Better Business Bureau of Upstate New York that 
consumers can approach matters with confidence. I applaud their century 
of work to better our community, and I wish them continued expansion 
and prosperity in aiding the men and women of our community.

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