[Congressional Record Volume 169, Number 108 (Wednesday, June 21, 2023)]
[House]
[Pages H3000-H3001]
From the Congressional Record Online through the Government Publishing Office [www.gpo.gov]
RECOGNIZING 10TH DISTRICT OF MICHIGAN'S DISTRICT OFFICE
The SPEAKER pro tempore (Mr. Kelly of Pennsylvania). The Chair
recognizes the gentleman from Michigan (Mr. James) for 5 minutes.
Mr. JAMES. Mr. Speaker, we had a slogan in Army aviation: ``High
Above the Best.'' It was a reminder that the American people entrusted
us, me and my men, to provide air support for the soldiers fighting for
their lives on the ground each and every single day. Likewise, in
Congress, our constituents, our customers, have entrusted our staff and
myself to provide air support to the good people in our district
fighting for their livelihoods each and every single day.
I stand here to say that my district staff has exemplified this
slogan, ``High Above the Best.'' In under 6 months in this office, my
team has already delivered on a monumental constituent casework
milestone in a freshman office.
Earlier this month, my team surpassed $100,000 in Federal casework
dollars returned to our constituents, to our customers. They are
providing that air support to Michigan's 10th Congressional District,
just like Army aviators.
It is a lot of work setting up a congressional office. Both our D.C.
and district teams have burned the midnight oil to get everything up
and running so
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that we can serve you, our constituents, and deliver on the promises we
made.
On top of all the work that had to be done getting our district
office up and running, this staff delivered for the constituency and
has returned over $100,000 in Federal dollars and about a trillion-and-
a-half passport requests.
I recognize each and every single member of my district staff by
name, in alphabetical other: Russ Cleary, Lisa Damon-Brown, Phil Rode,
Linda Torp, and Kris Zrinyi.
I thank them all for helping me serve Michigan's 10th Congressional
District, the greatest district in the United States of America.
Of the many cases my district team has closed this year, there are a
couple that I reviewed that really stuck out to me.
We got a call from a veteran in our district who hadn't received his
VA benefits in nearly 2 years. Together, my staff elevated this case
within the VA and got them to act. Now, this veteran in my district has
thousands in backpay and a monthly payment of roughly $2,000 that he
earned serving our country in uniform.
My team also helped a single mother of two get her tax return from
all the way back in 2015. This young mother is currently attending
nursing school to better the future for herself and her two children
and to serve her community. Between being a single mom and a student,
she didn't have enough time in her busy schedule to work with the IRS,
but she had time to give us a call. That is all that mattered. My
diligent team was able to step up for her and help her to retrieve
$9,000 from her tax return.
These are just two of the many stories and constituent cases that our
district office worked so diligently to close over just the past 5
months--in under 6 months, under half a year. I am so grateful for all
the work they have done for our constituents.
I am a combat veteran, but I am also a businessman, and I believe
that constituent services, customer service, is why I am here.
Customer service, serving constituents, is my number one priority in
Congress. I have served my country in combat, but the chance to serve
this community is the honor of my lifetime. We are ready to continue to
serve the good people of Michigan's 10th Congressional District. I
thank them for trusting me to be High Above the Best.
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