[Congressional Record Volume 167, Number 158 (Tuesday, September 14, 2021)]
[Senate]
[Page S6495]
From the Congressional Record Online through the Government Publishing Office [www.gpo.gov]




               RECOGNIZING STATE AUTO INSURANCE COMPANIES

 Mr. PORTMAN. Mr. President, I rise today to recognize the 100-
year anniversary of the founding of State Auto Insurance Companies.
  Founded with $30,000 in borrowed funds by Robert S. Pein in 1921, the 
State Automobile Mutual Insurance Association had three employees in a 
rented room at 257 East Broad Street in Columbus, OH.
  Pein believed that the insurance industry at the time was ripe for 
improvement to customer service and increased affordability. The 
company's early mission statement was ``Prompt and Satisfactory Service 
in the Settlement of All Claims and operated by a golden rule of ``do 
unto others as you would have them do unto you.'' Those guiding 
principles remain to this day.
  State Auto's geographic footprint expanded as the company entered new 
States and acquired or affiliated with companies throughout the 
country. Today, the company offers products in 33 States. State Auto 
has grown steadily and now is among the 40 largest property and 
casualty insurance companies in the United States.
  Throughout its history, State Auto has been an innovator in the 
insurance industry. The company introduced the industry's first auto 
insurance payment plan and recently transformed into an entirely 
digital provider of auto, home, and business insurance.
  This required a transformation not only of its technology but also of 
its products and culture. State Auto's culture is open and inclusive, 
with a belief that every voice is important. Feeling comfortable, even 
obligated, to speak up, challenge, and disagree is critical.
  It is an impressive feat for a company to reach its 100th 
anniversary. State Auto has reached this milestone while being a great 
community partner in central Ohio.
  I wish State Auto Insurance Companies a future of continued 
success.

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