[Congressional Record Volume 166, Number 17 (Monday, January 27, 2020)]
[Extensions of Remarks]
[Page E82]
From the Congressional Record Online through the Government Publishing Office [www.gpo.gov]




                              KEVIN GARCIA

                                 ______
                                 

                           HON. ED PERLMUTTER

                              of colorado

                    in the house of representatives

                        Monday, January 27, 2020

  Mr. PERLMUTTER. Madam Speaker, I rise today to recognize Kevin 
Garcia, Communications Supervisor at Jeffcom 911, for his exceptional 
performance and contributions to our community and for his recognition 
of an Industry Professional by the NG911 Institute.
   Kevin is one of 20 Communication Supervisors at Jeffcom 911, 
overseeing the day-to-day operations of a large Communications Center 
and the management of 118 Emergency Communications Specialists. As a 
dispatcher of 23 years, Kevin played a critical role in Jeffcom 911's 
first 18 months of operations since launching as the new consolidated 
regional communications center. Kevin was one of the select few line-
level personnel involved in the integration of eight public-safety 
answering point (PSAP) and 24 agencies that serve 600,000 residents and 
produced a call volume of 971,254 emergency and non-emergency calls.
   Kevin was instrumental in using his experience for developing 
organizational policy and user guides for a multitude of systems, 
including individual training for major upgrades on the `Safe-to-Tell' 
software--which was particularly time sensitive for informing local 
School Resource Officers of potential threats to staff and students 
within Jefferson County. Kevin worked hand-in-hand with the IT 
department with the development and functionality of the CAD system at 
Jeffcom 911 from the start when the operations floor was an empty shell 
all the way through construction and set-up to the state-of-the-art 
facility it is today, resulting in an enormous resource of information 
and guidance for the 150 Jeffcom 911 staff. In addition to his 
technical acumen, Kevin is equally valuable to the Jeffcom 911 staff 
for his leadership in personnel matters and does a tremendous job 
managing a difficult watch schedule, assessment of trainees on the 
floor and providing in-the-moment guidance to employees on 
organizational policy, Kevin is truly a force-multiplier for management 
as a leader on the operations floor and has solidified himself as the 
``go-to'' Supervisor for guidance on any issue.
   Over the past year, Kevin has also served as an instructor in the 
Jeffcom 911 Academy, a six-week course for training new Emergency 
Communication Specialists, where he has provided over 40 hours of 
instruction and brings both experience and great passion to the 
training. Congratulations to Kevin for earning recognition as an 
Industry Professional from NG911, and I extend my deepest appreciation 
to Kevin Garcia for his leadership and contributions to Jeffcom 911 and 
the Jefferson County community.

                          ____________________