[Congressional Record Volume 163, Number 198 (Tuesday, December 5, 2017)]
[Extensions of Remarks]
[Page E1659]
From the Congressional Record Online through the Government Publishing Office [www.gpo.gov]




                        HONORING YOVANNA BROWNE

                                 ______
                                 

                          HON. JOHN R. CARTER

                                of texas

                    in the house of representatives

                       Tuesday, December 5, 2017

  Mr. CARTER of Texas. Mr. Speaker, I rise today to salute the amazing 
work of Yovanna Browne who is retiring at the end of this year. 
Yovanna, who worked in my Temple, TX District Office, is as dedicated a 
public servant as any Member of Congress could hope for. Lauded 
throughout her career for her tenacity and attention to detail, she's 
been a mission-critical member of every place she's worked.
  Yovanna's resume is a testament to a life devoted to public service. 
Two decades were spent working for a variety of offices in both the 
Army and Navy, where she received numerous commendations from both 
branches. Another decade was dedicated to Central Texas College, her 
alma mater, and working to ensure soldiers could navigate the complex 
Tricare program. Luckily for Central Texas, Yovanna spent the last 
twelve years as a Lead Case Worker in my Temple Office.
  District office staff have as challenging a job there is in public 
service. They often deal with constituents who are at their wits' end 
and have lost faith in the government that is supposed to serve them. 
Yovanna's combination of empathy and expertise have helped countless 
Central Texans navigate the often-challenging world of government 
agencies and services. She treats all with kindness and respect, 
lending a thoughtful ear to their concerns while staying focused on how 
to best be of assistance. Her extraordinary efforts, commitment to 
excellence, and skillful work has enabled my Temple office to serve my 
constituents at the high level they deserve.
  While my office is losing Yovanna to a richly-deserved retirement, 
she'll always be a member of the Carter family and a shining example of 
the best in public service. I join my staff, and all those who've been 
impacted by her commitment to excellence, in wishing her nothing but 
the best in the next chapter of her life.

                          ____________________