[Congressional Record Volume 157, Number 11 (Wednesday, January 26, 2011)]
[Extensions of Remarks]
[Pages E122-E123]
From the Congressional Record Online through the Government Publishing Office [www.gpo.gov]




                 TRIBUTE TO VETERANS MEMORIAL HOSPITAL

                                 ______
                                 

                            HON. TOM LATHAM

                                of iowa

                    in the house of representatives

                      Wednesday, January 26, 2011

  Mr. LATHAM. Mr. Speaker, I rise today to recognize the outstanding 
care provided by the emergency room staff at the Veterans Memorial 
Hospital (VMH) in Waukon, Iowa. For their dedication to providing 
quality care and compassionate service, the VMH was recently awarded 
the 2010 Summit Award by the Press Ganey Association, recognizing it as 
one of the best emergency rooms in the nation.
  The Summit Award is given every year to one hospital in the country 
that has consistently demonstrated a high level of patient 
satisfaction. Since 2007, Press Ganey has sent

[[Page E123]]

out thousands of surveys to patients who have received care in an 
emergency room. These surveys are then collected, and the information 
in each is used to rank the hospitals according to the level of 
satisfaction its patients reported. In each consecutive quarter for the 
last three years, VMH has scored in the top five percent of hospitals 
nationwide and patient visits have increased by 15 percent .
  I commend the staff of Veterans Memorial Hospital for their hard work 
in promoting superb care and a positive patient experience. It is this 
dedication to serving patients that we hope to see in hospitals around 
the country. I urge my colleagues in the United States Congress to join 
me in congratulating Veterans Memorial Hospital for their achievement. 
I wish them the best of luck in the future.

                          ____________________