[Congressional Record Volume 156, Number 169 (Saturday, December 18, 2010)]
[Senate]
[Pages S10690-S10692]
From the Congressional Record Online through the Government Publishing Office [www.gpo.gov]
NET NEUTRALITY AND COMCAST/NBC MERGER
Mr. FRANKEN. Mr. President, I rise today to talk about the growing
threat of corporate control on the flow of information in this country.
Today we have been debating incredibly important issues, and I don't
mean to detract from any of them. We need to be doing everything we can
to protect our national security and to reduce the threat from nuclear
weapons. But while we debate these issues in front of the public,
behind the scenes, away from public scrutiny, the Federal
Communications Commission is about to decide two distinct but very
closely related issues that have the potential to change dramatically
the way we get our entertainment, the way we communicate with one
another, and, most importantly, the way we use the Internet.
The first matter before the FCC is the proposed merger of Comcast and
NBC/Universal. There is no question in my mind that regardless of what
you hear from industry, this merger will be bad for consumers on many
levels. It will allow Comcast to exploit NBC/Universal's content,
charging other cable networks more for access to NBC shows and movies.
Do you know what that will do? It will raise your cable bills. And NBC/
Universal--which actually owns 37 broadcast or cable networks--will be
favored by Comcast to the exclusion of other independent or competing
networks. This means Comcast will pay less to carry channels such as
the Discovery Network, the Food Channel, Bloomberg, or the Tennis
Channel--threatening their financial viability--or these channels will
be relegated to the graveyard around channel 690 or 691 or 692, or
customers will have to pay even more each month to buy access to these
channels.
This is bad for consumers because it is going to put many of these
networks out of business. That means less choice and more Comcast/NBC
programming.
But it doesn't end there. Comcast also happens to be the Nation's
leading wireline broadband Internet provider, which means this single
company will both own the programming and run the pipes that bring us
that programming. Here again, Comcast will be able to use its
overwhelming market share--and in many markets its near monopoly in the
Internet business--to favor its own video services, say, its OnDemand
service, over companies such as Netflix, that are cheaper and would
otherwise win on a level playing field.
These are all major problems with the deal. But it might be tough to
understand in the abstract how this deal will affect you, so let me
take a minute or two to make this more concrete.
I ask the people sitting in the gallery, the Senate staff watching
this speech, and everyone at home in Minnesota: How many of you like
your cable and Internet provider?
When you call Comcast or Verizon or AT&T about a problem, how many of
you get good service? How many of you like the prices you pay?
When you decide you want to sign up for broadband, and Comcast tells
you that they aren't sure when they can come to install your service,
and then finally you get an appointment and you have to take a day off
from work to wait between 9 a.m. and 2 p.m. for a repairman to come,
and then he doesn't come, is that how you feel you deserve to be
treated?
Are you getting good service when you call Verizon and spend 10
minutes listening to automated messages and pressing numbers that
direct you to more automated messages, and then finally--finally--you
get a human being on the line but that person tells you that he or she
can't help you and you get put on hold again; is that how you deserve
to be treated? Are you getting good service?
When you have had enough with bad service and rapidly rising bills
and you decide you want to switch to another company, how many of you
have found that you don't have another choice? That there is no other
cable provider in your area?
I can tell you that right now, Comcast has about 23 million cable
subscribers and about 16 million Internet subscribers. They are already
the largest provider of cable service to Americans by a very large
margin, and in some areas, they have a total monopoly.
And this is what cable and Internet customer service is like today.
Do you think that merging the single largest cable provider, which is
also the largest wireline Internet provider, with one of the biggest TV
and movie studios in the country, will make any of this better? Do you
think it will lead to lower prices on your cable and Internet bills? Do
you think it will mean more choice for what you can watch and download
at home? Do you think it will mean better customer service?
I can assure you that the answer to these questions is no, no, no,
and no.
We count on competition in this country to keep corporations in
check, and we have designed antitrust laws to ensure that companies are
not getting too big or too powerful. These laws were designed to
protect consumers, because the one thing we know about corporations is
that they are created to maximize shareholder profit--not to protect
consumers.
There is nothing wrong with that. We want corporations to grow, and
create jobs, and provide goods and services. There are some great
corporations based in Minnesota, like General Mills and 3M. In addition
to providing you Cheerios and Post-it notes, these companies put a lot
of Minnesotans to work.
But when you go shopping for cereal, you have a lot of choice.
General Mills may produce Cheerios, but they have to compete with
companies such as Kellogg's, which makes Corn Flakes, and Post, which
makes Fruity Pebbles. And they all have to compete with the store or
value brands.
Let's look at another example of the benefits of competition. When
you go out for dinner at a restaurant, you usually have a lot of
options. I am guessing you don't go back to the restaurant that served
you limp lettuce, mediocre meatloaf, and cold, lumpy mashed potatoes.
And I am guessing you wouldn't go back if they told you that you would
be served sometime between 9 a.m. and 2 p.m.
Unfortunately, you don't always have that kind of choice when it
comes to your cable and Internet service. And this is only going to get
worse if the FCC allows the merger between Comcast and NBC to sail
through. It is competition--and regulation where there isn't
competition--that keeps corporations accountable to consumers.
But don't take my word for it. You can already see what Comcast has
up its sleeve. If the merger is allowed to go through, as I mentioned
before, we can expect Comcast to favor its own content and leave
consumers with less choice.
Take the Tennis Channel, which filed a complaint against Comcast
earlier
[[Page S10691]]
this year. It alleged that Comcast has been favoring the Golf Channel
and its own sports channel, Versus, by making those channels available
as part of its basic cable package, while putting the Tennis Channel on
a so-called ``premium tier.'' In other words, if you get cable from
Comcast, you get the Golf Channel and Versus for free, but if you want
to watch the Australian Open on the Tennis Channel, you need to pay
another $5 to $8 per month.
Yet, Comcast pays the Tennis Channel only a fraction of what it pays
itself to carry the Golf Channel or Versus, which are much less
popular.
I fear this is a sign of things to come. As media conglomerates get
bigger and bigger, they have every incentive to make their own content
easier and cheaper to access than everyone else's content.
Now, I have been talking to a lot of people about the possible impact
of this merger, and do you know what I keep hearing? Do you know what
small businesses and cable programmers are telling me? They are coming
to my office discreetly, and they are saying that they oppose this
merger--but they can't speak out because they are worried about
retaliation from Comcast. And to me, that is the definition of a
company with too much market share.
Comcast has put out the word that this merger is a fait accompli.
They have announced a slate of 43 officers for NBC, despite promising
to refrain from doing so until the review of the merger is complete.
So it is no surprise that small--and some not so small--cable
networks see the writing on the wall and are not willing to take the
chance of opposing this deal publicly, again, for fear of retaliation
by Comcast.
And they are probably right. If this deal goes through, Comcast will
have the power to put them out of business. If you knew that, would you
stand up and complain to the FCC about Comcast? Probably not.
This type of anticompetitive conduct is exactly why we need the
Department of Justice and the FCC to stop this merger.
And this merger is only the first domino in a cascade that is sure to
come. Make no mistake, if this merger is approved, if this deal goes
through, it will be only a year or 2 before we see AT&T trying to buy
ABC/Disney, or Verizon trying to buy CBS/Viacom. And you know what
these companies will say? ``You let Comcast and NBC do it, now it is
our turn.'' And what will the FCC or the Department of Justice say
then?
Now is the time to decide whether we want four or five companies
owning and delivering all content. Imagine a world with no independent
voices, and no competition.
But now let me go back specifically to Comcast. Not just its cable
profile. Let's talk about Comcast's control of the Internet. There is
no better example of how Comcast plans to use its virtual monopoly than
what we have seen in the last few weeks with its treatment of Netflix.
I think we can all agree that Netflix has changed the way many
Americans watch movies, and it all started because one of its founders
was sick of paying late fees for movie rentals. This company is one of
our Nation's great success stories--it now has almost 17 million
subscribers and generates hundreds of millions of dollars in revenue--
and it all happened in just over a decade. But most importantly, it
offered an alternative and less expensive option for consumers to watch
movies.
Netflix now has a lot of money and can write big checks to buy movies
and video content, so I didn't think I needed to worry about them. But
then I heard that being the highest bidder for content may not be
enough.
As it turns out, cable companies are worried about Netflix's success.
It represents the first real competition they have seen in a long time,
and they want to shut Netflix down. How can they do that? By cutting
off Netflix's access to the things people want to watch. And when is
this most problematic? First, it is when Netflix's competitors--like
Comcast or Time Warner Cable--also own the programming that Netflix
carries. Second, it is when Netflix's competitors are also the ones
that sell--and control--access to the Internet.
Neither of these are theoretical. Just last week, Time Warner's CEO
brazenly stated that Netflix's deals with Time Warner may not be
renewed. Other studio executives are saying the same thing.
And what I am hearing is that Comcast, which is not yet even in
control of NBC, plans to reverse course and ultimately pull NBC/
Universal's programming from Netflix.
Comcast also recently announced that they are imposing a new fee on
Level 3 Communications, the company slated to become the primary
delivery mechanism and backbone for Netflix's online streaming movies
and TV shows. Coincidentally, Netflix is one of Comcast's main
competitors for video delivery, which makes this price hike seem just a
little fishy to me.
Regardless of Comcast's motives for charging Level 3, this is a clear
warning sign of what we can all expect if this deal goes through.
If this deal goes through, Comcast will make it harder and more
expensive for you to watch movies online through any service other than
its own. If this deal goes through, Comcast will have the power to
limit your choices to watching Comcast-owned content over Comcast's
services, like its video OnDemand service.
I use the phrase ``if this deal goes through'' because this is
exactly the sort of anticompetitive behavior that the Department of
Justice and the FCC are supposed to stop.
What is even more ludicrous is that this is happening when Comcast
and NBC should be on their best behavior. Right now, they are under
close scrutiny by two Federal agencies, the FCC and the DOJ. Yet they
seem to be making even more bold-faced power grabs without any concern
about government oversight.
But in addition to the Comcast-NBC merger, what is also before the
FCC is a new set of proposed rules that will make it easier for large
media conglomerates--like Comcast--to do nothing short of controlling
the Internet. The chairman of the FCC is calling this a ``net
neutrality'' proposal. But let's be clear. This is not real net
neutrality.
I believe this is one of the most serious issues facing our country
today. Let me take a step back and explain what net neutrality is. Put
simply, it is the idea that big corporations shouldn't be able to
decide who wins or loses on the Internet. It is the idea that the
Internet should be a level playing field for everyone, from a blogger
to a media conglomerate, from a small businessperson to a powerful
corporation. I believe that net neutrality is the free speech issue of
our time.
The Internet wasn't created by corporations. It was created using
taxpayer dollars, and it has dramatically altered our daily lives in
more ways than any of us could have ever dreamed. It is an incredible
source of innovation, a hotbed for creativity, and an unbelievable
producer of wealth and jobs in this Nation. It was instrumental in
putting President Obama in office--but it was also equally instrumental
in helping the Tea Party become a powerful force in American politics.
I may not agree with everything the Tea Party movement has done, or
everything it stands for, but I do firmly believe that the Tea Party
has a right to organize and to post its views on the Internet.
Strong net neutrality principles would ensure that everyone--from the
most liberal blogger on Daily Kos--to the most conservative fan of Fox
News--would continue to have an equal right of access and an equal
ability to communicate with like-minded people.
If corporations are allowed to control the Internet, all of that
would change. The Internet has become the public square of the 21st
century. This is why Tea Party activists and anyone who cares about
personal liberties and freedoms should care about net neutrality.
One popular Minnesota blogger should be able to get his or her
information to you as quickly as MSNBC. Or to say it another way, MSNBC
shouldn't be able to pay millions to get their Web site to load faster
on your computer. We do not want corporations to be able to drown out
the voices of smaller, less powerful individuals.
Unfortunately, the proposal before the FCC--which I will admit I
haven't seen because it has not been made public--would reportedly
allow companies
[[Page S10692]]
to do just that. It would allow Internet providers to create a fast
lane for companies that can afford to pay a premium. It would allow
mobile networks, like AT&T and Verizon Wireless, to completely block
content and applications whenever it suits them--for either political
or business reasons.
Let me underscore this--this is the first time the FCC has allowed
discrimination on the Internet.
Let me give you an example. Maybe you like Google Maps. Well, tough.
If the FCC passes this weak rule, Verizon will be able to cutoff access
to the Google Maps app on your phone and force you to use their own
mapping program, Verizon Navigator, even if it is not as good, even if
they charge money, when Google Maps is free.
If corporations are allowed to prioritize content on the Internet, or
they are allowed to block applications you access on your iPhone, there
is nothing to prevent those same corporations from censoring political
speech.
The Obama campaign used a mobile app to help organize volunteers. And
now there are a bunch of Tea Party apps you can download. But maybe not
for long. Not if your wireless carrier doesn't want you to get them.
And that is something every American should care very deeply about.
I am here on the floor today because I think Americans need to
understand just how critical net neutrality really is.
This is complicated stuff. But it directly affects all of us.
And it is not just about speech, it is also about entrepreneurship
and innovation. It is about our economy.
There is no question in my mind that without significant changes, the
proposal currently pending before the FCC would be bad for our economy.
Think about companies like YouTube, which started in a tiny office
above a pizzeria, and grew to be worth billions of dollars. At the
time, Google had a competing product, Google Video, which was then the
standard but was widely seen as inferior. Had Google been able to pay
Comcast large amounts of money to make its website faster than
YouTube's, YouTube would be nowhere. Fortunately, Google could not pay
for priority access, and the rest is history.
Think about Facebook. Once upon a time, it was a small startup.
Remember Friendster or MySpace? They were once the dominant social
networking sites before Facebook won over users with a vastly superior
product. But that might have never happened if Friendster or MySpace
had paid lots of money to reach users faster. If Facebook had taken a
significantly longer time to load on your computer, it never would have
succeeded.
These are just some examples of how today's free and open Internet
has fostered innovation, which has created jobs, and has spurred
competition, which has benefited all consumers. Now think of the next
Facebook or the next YouTube or the next Amazon. The only way to
guarantee that innovation will continue is to have strong net
neutrality rules that will protect and maintain today's free and open
Internet.
So the FCC has to make two big decisions, one on the Comcast-NBC
merger, and one on net neutrality. These decisions will impact every
American for years to come.
You may not know this, but the FCC is an independent agency.
Independent agencies are nonpartisan. They are not beholden to Congress
or to the President, and they certainly should not be beholden to the
industries they regulate. That is why I am concerned when I hear that
the Chairman of the FCC is calling the CEOs of companies they are
supposed to be regulating, seeking their public endorsement of his net
neutrality proposal.
Independent agencies are charged with acting in the public interest.
So when I hear that the FCC is considering a net neutrality proposal
that is supported by the largest media corporations in America, I am
suspicious, and you should be too. The FCC should not be worrying about
getting the sign-off from the very corporations that it is supposed to
be regulating, period.
The FCC has made public its plans to act on its flawed net neutrality
proposal this coming Tuesday. I sincerely hope that the FCC will make
significant improvements before then, and that each of the
Commissioners will think long and hard before they vote to approve a
proposal that could actually make things worse for all Americans.
I have also heard that the FCC is going to be acting very soon on the
NBC-Comcast merger, and it needs to do this in the light of day, not
hidden in the middle of Christmas and New Year's. The American people
have a right to know about this merger. I will be supremely
disappointed if approval of the merger is slipped through when most of
America is unwrapping presents and spending time with their families,
not worrying about their cable or Internet bills.
We are at a pivotal moment and we need to stop the cascade of dominos
that will forever change how we pay for TV and browse the Internet. But
it is not too late. The government has a role to play here, and I hope
the FCC will step up, be brave, and do what is right for the American
people.
I yield the floor.
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