[Congressional Record Volume 155, Number 182 (Monday, December 7, 2009)]
[Extensions of Remarks]
[Page E2899]
From the Congressional Record Online through the Government Publishing Office [www.gpo.gov]


                      INTRADO 30 YEAR ANNIVERSARY

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                           HON. BETSY MARKEY

                              of colorado

                    in the house of representatives

                        Monday, December 7, 2009

  Ms. MARKEY of Colorado. Madam Speaker, I rise today to congratulate 
Longmont, Colorado, based Intrado on the occasion of the celebration of 
their 30-year anniversary.
  Founded by two Boulder County sheriffs, George Heinrichs and Stephen 
Meer, Intrado has played a key role in helping to define, build, and 
maintain the country's complex emergency communications system. Today 
Intrado provides the core of the Nation's 9-1-1 infrastructure, 
supporting over 200 million calls to 9-1-1 each year.
  Intrado's history of emergency communications excellence is based on 
a strong foundation consisting of unmatched knowledge of emergency 
communications and public safety operations; proven experience in the 
design, deployment and operations of highly accurate, high-volume 
communication systems; solid reputation as a trusted and neutral 
custodian of sensitive data and; passion for saving lives.
  Their extensive involvement in all aspects of the current 9-1-1 
network has given them a unique perspective on how the system must 
evolve to support new technology, new system requirements and citizens' 
growing expectations. Intrado's customers include public safety 
agencies and the majority of the fixed wireline carriers, wireless 
carriers and VoIP service providers in the United States. Additionally, 
the nation's 6,000+ public safety answering points, PSAPs, rely on 
Intrado services for efficient 9-1-1 voice and data delivery. With the 
largest dedicated 9-1-1 call delivery network in the nation, Intrado 
can provide a broad range of customized and scaleable solutions.
  9-1-1 is fundamental to telecommunications service. To meet this 
market requirement, Intrado helps telecommunications service providers 
ensure their subscribers' 9-1-1 calls are delivered to the correct 
public safety answering point (PSAP) over the dedicated 9-1-1 network 
along with the caller's accurate location information and call back 
number. As communications networks converge and 9-1-1 callers become 
more mobile Intrado has a proven track record of both anticipating and 
pioneering the solutions needed to keep pace with subscribers' demands 
for ubiquitous access to 9-1-1.
  Intrado's contributions to the evolution of the 9-1-1 infrastructure 
include numerous technological and operational improvements as well as 
being responsible for more 9-1-1 technology ``firsts'' than any other 
commercial entity in the country.
  Operates the largest dedicated 9-1-1 delivery network, with the 
highest data integrity level in the country;
  Responsible for the ultimate delivery of over 90 percent of all 9-1-1 
calls in the country;
  Connected directly or indirectly to more than 6,000 public safety 
answering points in the country;
  Supports over 200 million calls to 9-1-1 annually;
  Maintains over 350 million records under management; average of three 
records per U.S household;
  Over 240 million wireline telephone records;
  Over 120 million wireless records;
  Over 1 million VoIP subscriber records;
  Provides 9-1-1 services to more than 28 million members of the deaf 
community;
  Processed an estimated 3 billion 9-1-1 calls to date;
  Processed more satellite calls to 9-1-1 than any other service 
provider;
  Processes an average of 500,000 updates to the 9-1-1 system daily;
  Employees have more than 1,200 years of combined experience in public 
safety and telecommunications;
  Holds licenses for over 45 U.S. and foreign patents, with over 100 
pending.
  Intrado's success has come in large part to its leadership, 
dedication and perseverance helping the public safety community. I want 
to thank them for all they have done to contribute to Colorado's 
economy and to the advancement of 9-1-1 and congratulations on this 
momentous occasion.

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