[Congressional Record Volume 153, Number 165 (Monday, October 29, 2007)]
[Extensions of Remarks]
[Page E2262]
From the Congressional Record Online through the Government Publishing Office [www.gpo.gov]




                        TRIBUTE TO WANDA CHANEY

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                          HON. ROBERT A. BRADY

                            of pennsylvania

                    in the house of representatives

                        Monday, October 29, 2007

  Mr. BRADY of Pennsylvania. Madam Speaker, I rise on this occasion to 
honor Wanda Chaney, a dedicated employee of the CAO, for her service to 
the House of Representatives.
  Wanda Chaney began her career at the U.S. House of Representatives in 
1994 serving as a user information specialist in the User Assistance 
Office, now known as the CAO Technology Call Center. Wanda soon went on 
to be a technical support representative (TSR) providing excellent 
service with enthusiasm and passion. Wanda's dedication and leadership 
qualities soon found Wanda leading a team of TSRs whose mission was to 
provide timely and efficient services to Member offices.
  Throughout Wanda's career, she continued to expand her services 
beyond technical support. Wanda's contribution to the transitioning of 
Congresses cannot be overstated. Wanda moved services to a higher 
standard, raising the bar for all who assisted her in these endeavors. 
Wanda identified the problems facing Members as they transition in and 
out of Congress and presented practical and time-saving solutions for 
Members and staff. Wanda can be credited for infusing technology in the 
dissemination of information critical to new Members of Congress. She 
created an interactive CD-ROM to familiarize Members with technology 
services provided by the House. She introduced an interactive web page 
to help offices navigate through the transition.
  Wanda's contribution to the rollout of U.S. Active Directory for user 
authentication to the House ensured that Members' requirements were 
satisfied and complete. There are countless examples of how Wanda made 
a difference in the provisioning of technology services to Member 
offices.
  A common theme shared by her customers and colleagues speaks to her 
commitment, resourcefulness and drive to provide a meaningful solution 
to any problem sent her way. Wanda's ability to see the ``big'' 
picture, understand the needs of her customers and passion for doing 
what's right are inspiration to all.
  Wanda gave tirelessly in the pursuit of excellence and it is an honor 
to recognize her service to the U.S. House of Representatives.




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