[Congressional Record Volume 153, Number 57 (Tuesday, April 10, 2007)]
[Senate]
[Page S4298]
From the Congressional Record Online through the Government Publishing Office [www.gpo.gov]
HOMEOWNERS' INSURANCE NONDISCLOSURE ACT
Mr. LOTT. Mr. President, I have introduced a bill requiring insurance
companies to provide a written ``plain English'' explanation on the
front page of each new homeowner's policy. It is a commonsense,
customer-friendly service that could benefit insurers, consumers, and
taxpayers,
I cosponsored a similar measure during the last Congress. The changes
from last Congress are minimal. The new bill, called the Homeowners'
Insurance Nondisclosure Act, deals exclusively with homeowners'
policies, the area where most insurance coverage disputes arose
following Hurricane Katrina.
Homeowners' policies are notoriously long, complicated, and written
in legalese. Even for homeowners who are familiar with legal documents
like mortgages and deeds, insurance policies are hard to understand.
That is because these policies are a contract between two parties,
defined in precise legal terms. In the case of homeowners' policies,
most consumers depend heavily on their agents for a good-faith
explanation.
Yet, unlike a mortgage or deed, insurance policies are a competitive
product purchased by consumers. While we can't erase complex legalese
from an insurance document, I do think it is reasonable for insurers to
provide their paying customers with a simple, concise explanation of
their policy.
If passed, this bill would require insurers to place a basic
description of what the policy will not cover in a ``noncoverage box,''
stating in bold letters, twice the size of the body of the policy text,
all conditions, exclusions, and limitations pertaining to the
individual policy's coverage.
Consumer groups like this proposal, and insurers should, too. It
requires nothing of insurance companies except a little extra ink, but
it could save insurers, their customers, and taxpayers much more.
One consumer group contends that had there been a plain English
explanation of homeowners' policies before Katrina, American homeowners
could have saved up to $65 billion in lost claims. Insurers and
taxpayers could save an untold amount of time and money in averted
negotiations and court costs associated with disputes.
Using existing laws that govern unfair or deceptive practices, my
bill would require the Federal Trade Commission, FTC, to enforce
penalties against insurers who fail to comply with the noncoverage
disclosure.
Predictably, some big insurance companies are already criticizing
this bill, so expect some in the insurance industry to show resistance
even in the face of this commonsense, cost-effective, consumer-friendly
requirement. Their reaction is typical of some in the insurance
industry's overall response since Hurricane Katrina--to delay,
distract, and distort, saying ``no'' even to the most simple, sincere
solutions.
That is what prompted lawmakers like U.S. Representative Gene Taylor
and me to initiate this legislation and other major insurance reforms
aimed at making insurance more dependable for the consumers who must
buy it.
I hope insurance companies will play by significantly different rules
when the next Katrina-like disaster hits America--rules which better
protect consumers. And for homeowners, some of those rules will be
clearly displayed on the first page of every new homeowner's policy,
written in plain English.
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