[Congressional Record Volume 153, Number 56 (Friday, March 30, 2007)]
[Extensions of Remarks]
[Page E703]
From the Congressional Record Online through the Government Publishing Office [www.gpo.gov]




                   PAYING TRIBUTE TO DELORES TERRANO

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                           HON. JON C. PORTER

                               of nevada

                    in the house of representatives

                        Thursday, March 29, 2007

  Mr. PORTER. Madam Speaker, I rise today to honor Delores ``Dee Dee'' 
Terrano and congratulate her for her well-deserved recognition of her 
work with the United States Postal Service.
  Dee Dee began her career with the United States Postal Service in 
1984 as a distribution clerk. After showing extraordinary capability 
and exemplary leadership skills, she was promoted to Manager of 
Consumer Affairs/Claims for the Nevada-Sierra District. Under Dee Dee's 
leadership the Nevada-Sierra district was the top-ranked office in the 
country for processing customer claims. Dee Dee worked tirelessly with 
the Nevada Congressional Delegation for the Nevada-Sierra District as a 
representative of postal issues. In this post, she was knowledgeable 
and very capable at her job. However, what distinguishes Dee Dee is the 
care and sensitivity she showed towards the needs of my constituent and 
my staff. Moreover, Dee Dee was also selected to work on the inaugural 
team that developed the first national call center for the Postal 
Service.
  Dee Dee currently serves as Emergency Preparedness Manager, the job 
which Dee Dee sees as extremely important to Nevada and she is excited 
to have the opportunity to gain knowledge. In this role she has 
distinguished herself by developing and executing evacuation drills in 
Las Vegas and Reno.
  Over the course of her long and distinguished career, Dee Dee has 
received numerous accolades; including, a Postmaster General Award for 
Automation Readability Leadership, two national communication awards, a 
national best practice award, and an outstanding merit award for media 
and communication.
  Madam Speaker, I am proud to honor Dee Dee Terrano. Her dedication to 
the USPS is commendable and I wish her continued success with her 
future endeavors.

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