[Congressional Record Volume 150, Number 93 (Thursday, July 8, 2004)]
[Extensions of Remarks]
[Page E1326]
From the Congressional Record Online through the Government Publishing Office [www.gpo.gov]




                      TRIBUTE TO DR. LAY KHIN KAY

                                 ______
                                 

                        HON. HENRY E. BROWN, JR.

                           of south carolina

                    in the house of representatives

                         Thursday, July 8, 2004

  Mr. BROWN of South Carolina. Mr. Speaker, I rise today to pay tribute 
to Dr. Lay Khin Kay, co-founder and chief medical director of QTC 
Medical Services, Inc., for dedicating the past 23 years of her career 
to the development of medical claims technology.
  Dr. Kay's career began in Burma when she obtained her Doctor of 
Medicine degree from the prestigious Rangoon Institute of Medicine. She 
came to the United States to further her education and obtain 
certification as a Board Certified Internal and Occupational 
Specialist. Dr. Kay devoted years of service performing disability 
evaluations at the Social Security Administration where she identified 
a major disconnect between traditional medical evidence development and 
rating requirements. The medical evidence collected by an evaluating 
physician rarely met the expectations of ratings requirements; 
consequently, long delays and appealed cases increased.
  In 1981, Dr. Kay co-founded QTC Medical Services to develop a rating-
driven disability evaluation protocol, and worked to educate thousands 
of evaluating physicians. As technology progressed, Dr. Kay continued 
to develop new techniques to improve the evaluation process. She 
created QTC's Medical Knowledge Library, which serves as the main 
database for KMEP (Dr. Kay's Medical Evaluation Protocol), a web-based 
application designed to help physicians generate disability medical 
examination content. Instead of using a standardized physician 
examination guide, KMEP software produces claimant-specific, protocol-
based, field-level evaluation worksheets. These worksheets ensure that 
each physician will completely and accurately address every medical 
issue of the claimant according to the corresponding disability 
program's standards.
  In 1997, the Department of Veterans Affairs (VA) awarded its first 
performance-based contract to QTC to conduct a pilot program that was 
established by Congress to perform compensation and pension 
examinations (C&P) for veterans filing disability claims through VA. 
QTC now performs about 50 percent of the VA's C&P exams through 10 of 
its regional offices. In 2003, the KMEP application aided the QTC 
examining physicians in the production of over 69,000 disability exam 
reports with near-perfect adequacy ratings.
  Dr. Kay's efforts have given disabled veterans a simplified 
evaluation process, which eliminates the need for retraining, costs 
less money, and produces timelier quality reports. Thank you, Dr. Kay, 
for your innovative and cost-effective contributions to the veterans' 
claims disability process.

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