[Congressional Record Volume 150, Number 68 (Friday, May 14, 2004)]
[Extensions of Remarks]
[Page E859]
From the Congressional Record Online through the Government Publishing Office [www.gpo.gov]




         THANKING MS. JANET CONRAD FOR HER SERVICE TO THE HOUSE

                                 ______
                                 

                           HON. ROBERT W. NEY

                                of ohio

                    in the house of representatives

                         Thursday, May 13, 2004

  Mr. NEY. Mr. Speaker, on the occasion of her retirement in May 2004, 
we rise to thank Ms. Janet Conrad for 30 years of outstanding service 
to the U.S. House of Representatives. Janet began her career at the 
House working as a Junior Communications Terminal Operator and for the 
past 30 years has served this great institution as a valuable employee 
at House Information Resources (HIR) within the Office of the Chief 
Administrative Officer (CAO).
  While at HIR, Janet held many positions of increasing responsibility, 
requiring her to learn new and evolving computer technologies. 
Initially, Janet worked in the Bill Status Office providing the status 
of bills in the legislative process to both the American public and the 
House community.
  In the early 1980s, when the House began using personal computers, 
Janet began working in the User Assistance Office. There she 
continuously expanded her technical expertise to help House staff in 
their use of personal computers and a wide range of desktop software. 
Over time she began supporting increasingly complex hardware and 
software technology projects to include evaluating software, 
configuration of network servers, and development of applications and 
databases for Member, Committee, and House Support Offices.
  Since 2000, Janet has been an invaluable member of HIR's Information 
Management directorate where she had primary responsibility for the 
Customer Tracking System (CTS). CTS is used by the CAO to collect, 
record and report customer service delivery information. Janet has been 
very customer oriented, displayed great passion for her work and has 
maintained excellent relationships with her customers.
  On behalf of the entire House community, we extend congratulations to 
Janet for her many years of dedication and outstanding contributions to 
the U.S. House of Representatives. We wish Janet many wonderful years 
in fulfilling her retirement dreams.

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