[House Prints 114-49]
[From the U.S. Government Publishing Office]





L:\XML\CPRT-114-HPRT-RUOO-HR4890.XML 




                         APRIL 14, 2016
 
                 RULES COMMITTEE PRINT 114-49

         TEXT OF H.R. 4890, To IMPOSE A BAN ON THE 
         
         PAYMENT OF BONUSES TO EMPLOYEES OF THE 
         
         INTERNAL REVENUE SERVICE UNTIL THE 
         
         SECRETARY OF THE TREASURY DEVELOPS 
         
         AND IMPLEMENTS A COMPREHENSIVE CUSTOMER 
         
         SERVICE STRATEGY. 
         
         [Showing the text of the bill as ordered reported 
                  by the Committee on Ways and Means.] 
                  
                  
1  SECTION 1. BAN ON IRS BONUSES UNTIL IRS DEVELOPS  

2              COMPREHENSIVE  CUSTOMER  SERVICE  


3              STRATEGY.  

4       (a)  IN GENERAL.--The Secretary of the Treasury,  

5  and the Secretary's delegate, may not pay a bonus, award,  

6  or similar cash payment to any employee of the Internal  

7  Revenue Service until the Secretary,  or  the Secretary's  

8  delegate, develops and submits to Congress a comprehen- 

9  sive customer service strategy that has been reviewed and  

10  approved by the Treasury Inspector General for Tax Ad- 

11  ministration. Such strategy shall include- 

12       (1) appropriate telephone  and  correspondence  

13  levels of service, which shall be based on service pro- 

 


L:\vr\041416\R041416.004.xml
April 14, 2016 (9:15 a.m.)

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