[Senate Hearing 119-87]
[From the U.S. Government Publishing Office]



                                                         S. Hrg. 119-87

                HEARING TO CONSIDER PENDING NOMINATIONS

=======================================================================





                                HEARING

                               BEFORE THE

                     COMMITTEE ON VETERANS' AFFAIRS
                          UNITED STATES SENATE

                    ONE HUNDRED NINETEENTH CONGRESS

                             FIRST SESSION
                               __________

                              JUNE 4, 2025
                               __________

       Printed for the use of the Committee on Veterans' Affairs








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        Available via the World Wide Web: http://www.govinfo.gov
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60-596 PDF                 WASHINGTON : 2025



































        
                 SENATE COMMITTEE ON VETERANS' AFFAIRS

                     Jerry Moran, Kansas, Chairman
John Boozman, Arkansas               Richard Blumenthal, Connecticut, 
Bill Cassidy, Louisiana                Ranking Member
Thom Tillis, North Carolina          Patty Murray, Washington
Dan Sullivan, Alaska                 Bernard Sanders, Vermont
Marsha Blackburn, Tennessee          Mazie K. Hirono, Hawaii
Kevin Cramer, North Dakota           Margaret Wood Hassan, New 
Tommy Tuberville, Alabama              Hampshire
Jim Banks, Indiana                   Angus S. King, Jr., Maine
Tim Sheehy, Montana                  Tammy Duckworth, Illinois
                                     Ruben Gallego, Arizona
                                     Elissa Slotkin, Michigan

                     David Shearman, Staff Director
                Tony McClain, Democratic Staff Director
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                            C O N T E N T S

                              ----------                              

                              June 4, 2025

                                SENATORS

                                                                   Page
Hon. Jerry Moran, Chairman, U.S. Senator from Kansas.............     1
Hon. Richard Blumenthal, Ranking Member, U.S. Senator from 
  Connecticut....................................................     4
Hon. Tommy Tuberville, U.S. Senator from Alabama.................     8
Hon. Patty Murray, U.S. Senator from Washington..................     9
Hon. Margaret Wood Hassan, U.S. Senator from New Hampshire.......    11
Hon. Angus S. King, Jr., U.S. Senator from Maine.................    12
Hon. Mazie K. Hirono, U.S. Senator from Hawaii...................    14
Hon. Tammy Duckworth, U.S. Senator from Illinois.................    16

                                NOMINEES
                                
                                Panel I

Hon. Cheryl Mason, Nominee To Be Inspector General, U.S. 
  Department of Veterans Affairs.................................     2

                                Panel II

Don Bergin, Nominee To Be Assistant Secretary for Congressional 
  and Legislative Affairs, U.S. Department of Veterans Affairs...    20

                                APPENDIX
                                
                           Opening Statement

Hon. Richard Blumenthal..........................................    35

                              Introducers

Hon. Thom Tillis, U.S. Senator from North Carolina...............    41

Hon. John Cornyn, U.S. Senator from Texas........................    45

                          Nomination Material

Hon. Cheryl Mason, Nominee

  Prepared statement.............................................    49

  Response to Pre-Hearing Questions for the Record submitted by:

    Hon. Jerry Moran.............................................    52

    Hon. Richard Blumenthal......................................    58

  Response to Questions for the Record submitted by:

    Hon. Richard Blumenthal......................................    66

    Hon. Angus S. King, Jr.......................................    78

    Hon. Marsha Blackburn........................................    82

    Hon. Bill Cassidy............................................    84

  Questionnaire for Presidential Nominees........................    85

                      Nomination Material (cont.)

Don Bergin, Nominee

  Prepared statement.............................................   115

  Response to Pre-Hearing Questions for the Record submitted by:

    Hon. Jerry Moran.............................................   119

    Hon. Richard Blumenthal......................................   125

  Response to Questions for the Record submitted by:

    Hon. Richard Blumenthal......................................   132

  Questionnaire for Presidential Nominees........................   133

                       Submissions for the Record

Excerpt provided by Senator Duckworth of Public Law 110-409, 
  Section 3(b), ``Inspector General Act of 1978''................   147

Government Executive article ``VA forces staff in workforce 
  reduction discussions to sign non-disclosure agreements''......   148

The New York Times article ``8 Inspectors General Fired by Trump 
  File Lawsuit Seeking Reinstatement''...........................   150

The New York Times article ``Fired Inspectors General Raise 
  Alarms as Trump Administration Moves to Finalize Purge''.......   153

Senator Blumenthal letter dated May 22, 2025 to The Honorable 
  Tammy Hull, Acting Chair, Council of the Inspectors General on 
  Integrity and Efficiency (CIGIE)...............................   159

Council of the Inspectors General on Integrity and Efficiency 
  (CIGIE) response to Senator Blumenthal letter dated May 22, 
  2025...........................................................   161

Government Executive article ``NDAs for VA employees working on 
  staff reduction plans prompts House Dems probe''...............   165

Government Executive article ``Trump's picks for oversight roles 
  will jeopardize independent scrutiny of government operations, 
  watchdog group says''..........................................   167

Government Executive article ``VA blocks its benefits employees 
  from speaking freely to the department's lawyers''.............   170

 
                      HEARING TO CONSIDER PENDING
                              NOMINATIONS

                              ----------                              

                        WEDNESDAY, JUNE 4, 2025

                                       U.S. Senate,
                            Committee on Veterans' Affairs,
                                                    Washington, DC.
    The Committee met, pursuant to notice, at 4:06 p.m., in 
Room SR-418, Russell Senate Office Building, Hon. Jerry Moran, 
Chairman of the Committee, presiding.

    Present: Senators Moran, Tuberville, Blumenthal, Murray, 
Hirono, Hassan, King, and Duckworth.

             OPENING STATEMENT OF HON. JERRY MORAN,
               CHAIRMAN, U.S. SENATOR FROM KANSAS

    Chairman Moran. Good afternoon, everyone. This hearing will 
come to order. Good afternoon and thank you for your presence 
here today. We're going to consider the nominees for the VA 
Inspector General and the Assistant Secretary for Congressional 
and Legislative Affairs. We'll do so respectively, two 
different panels. These are two really important and I think 
difficult positions, and I'm pleased to have two candidates 
that are committed to--for our consideration, to pursue and 
perform these duties of these positions.
    I've spoken many times here in this hearing and elsewhere 
about the importance of having a Senate-confirmed Inspector 
General. The IGs work is essential to identifying areas where 
the VA is falling short, and this Committee's job would be much 
harder without the help of an Inspector General.
    Before us today is a lawyer, a military spouse, a leader 
who has been appointed to high level positions within the VA by 
both President Biden and President Trump, and I look forward to 
hearing this afternoon how Cheryl Mason, the nominee for VA 
Inspector General, would continue the IGs independent 
oversight, if she's confirmed.
    Similarly, I look forward to hearing how Don Bergin, the 
nominee to be Assistant Secretary of Congressional and 
Legislative Affairs would improve transparency, timeliness, and 
substance of the VA's communications with this Committee and 
Congress as a whole, if he is confirmed.
    Regardless of which party is in the White House, or which 
party has control of Congress, the Department of Veterans 
Affairs has never been as open and as forthcoming as they 
should be. I'm hopeful that Don, a veteran lawyer and former 
congressional liaison for the Marine Corps, and a former Senate 
staffer, will be able to detail his plans for helping the VA 
quickly improve on that front in his testimony today.
    I appreciate both nominees and their family members for 
being here today, and for their interest in taking on these 
roles. In the absence of Senator Blumenthal, Senator Murray, 
anything you want to say?
    Senator Murray. I will just ask to put his statement in the 
record, and welcome Ms. Mason to the Committee.
    Chairman Moran. Without objection.

    [The opening statement of Senator Blumenthal appears on 
page 35 of the Appendix.]

    Senator Tillis and Senator Cornyn had planned on being here 
today to introduce Ms. Mason and Mr. Bergin, but due to their 
scheduling circumstances are unable to join us. And I ask 
unanimous consent that their statements be submitted for the 
record. Without objection.

    [Introduction statements from Senator Tillis and Senator 
Cornyn appear on pages 41 and 45 of the Appendix.]

    Chairman Moran. Ms. Mason, before being recognized for your 
opening statement, please stand and raise your right hand. Do 
you solemnly swear or affirm that the testimony you're about to 
give before the United States Senate Committee on Veterans 
Affairs will be the truth, the whole truth, and nothing but the 
truth, so help you God?
    Ms. Mason. I do.
    Chairman Moran. Thank you. Thank you very much. And Cheryl 
Mason, you are now recognized for your statement.

                            PANEL I

                          ----------                              


    STATEMENT OF HON. CHERYL MASON, NOMINEE TO BE INSPECTOR 
          GENERAL, U.S. DEPARTMENT OF VETERANS AFFAIRS

    Ms. Mason. Thank you, Senator. Chairman Moran, 
distinguished Members of this Committee, I'm honored to sit 
before you today as the President's nominee to be Inspector 
General of the Department of Veterans Affairs.
    I'm joined today by my husband of 39 years, Brett Mason, 
Lieutenant Colonel U.S. Air Force, retired, our youngest son, 
Trevor, and my brother's widow and his adult children. Our 
oldest son, Bryan, sends his regrets as he was unable to 
attend.
    Since 1865, when President Lincoln proclaimed our Nation's 
duty was to care for those who had borne the battle, their 
widows, and orphans, our country has made care for our veterans 
a tenet. This is the core mission of VA. If confirmed, I pledge 
to uphold my lifelong commitment to the Constitution and to our 
veterans, their families, survivors, and caregivers.
    My commitment to those who serve this country is deep and 
personal. As an Air Force veteran's spouse, daughter of a Navy 
veteran, sister of an Army Guardsman, and proud American, I am 
one of those survivors and a dependent such as those VA serves. 
My father served in the U.S. Navy during World War II, but he 
lost his battle with mental health and died by suicide when I 
was 4 years old.
    My family lived in Appalachia, and we didn't know about the 
benefits and care he could have received from VA. And as I sit 
here today, decades later, there are still veterans in this 
country who do not know about the veteran services they can 
receive. While others wait much too long for their benefits and 
care. This is not acceptable.
    I also lost my only brother, that Army National Guardsman, 
to suicide when he was 34 years old. My brother's widow and 
children received no benefits following his death, and they had 
to fight to get him recognized as a veteran. This is not 
acceptable.
    It was my mother, a Rosie the Riveter, during World War II 
and a public servant, government teacher for more than 30 
years, who steered our family through these challenging times. 
She instilled in me the value of public service, the importance 
of the Constitution and the U.S. Government, and the impact of 
making a difference to others and to our Nation.
    My experiences as a military spouse amplified my 
understanding of the tremendous sacrifice made by the men and 
women who commit themselves to the defense of this Nation. When 
I became a lawyer, I made it my lifelong commitment to serve 
veterans and military families.
    With more than 30 years as a government employee, to 
include 28 at Department of Veterans Affairs, I have countless 
hours of service to veterans and their families as a veterans 
law judge and as a VA attorney. It was an honor to be nominated 
by President Trump in 2017 and advanced by this Committee under 
the leadership of Senators Isakson and Tester, and confirmed by 
the Senate to serve as the first woman and military spouse, 
chairman of the Board of Veterans Appeals.
    And as chairman, I worked with Members of Congress and 
Senators and staff of this Committee with its long history of 
bipartisan accomplishments and commitment on behalf of American 
veterans, to address mental health and suicide, increase 
accountability, and improve access to benefits and care and 
services with the Appeals Modernization Act, the MISSION Act, 
the Blue Water Navy Act, and the VA Telehealth Modernization 
Act. I was humbled by Senator Tester's tribute to me in the 
January 2023rd Congressional Record regarding my advocacy and 
commitment to veterans through my many years of service in the 
government.
    It's an honor to be nominated by President Trump and 
considered by this Committee to be the VA Inspector General. I 
remain dedicated to ensuring veterans receive VA benefits, 
care, and services they earned. And I strongly believe that the 
VA has to be held accountable to deliver such. Our veterans and 
their families are counting on it.
    My leadership and lifelong experience demonstrate my 
impartiality, my expertise, my skills, and judgment to be a 
highly effective Inspector General. My professional legal 
career provided me with valuable expertise and experience in 
investigations, audits, and inspections, focusing on the facts 
and the evidence, and applying the law.
    The VA Inspector General plays a crucial and independent 
role in ensuring the VA meets its mission by promoting 
efficiency and eliminating fraud, waste, and abuse. Recent 
reports from this body, OIG, GAO, and others, highlight the 
need for improvements of VA's services to veterans. If 
confirmed, I will use the authority provided by law to 
implement strong oversight, and strengthen programs, and 
policy, and culture at VA.
    As chairman and veterans law judge, I acted independently, 
issuing decisions to be followed by VA, guarding the 
impartiality and independence of the board, and I will do the 
same as if confirmed as IG. This is indeed a great 
responsibility, and I can assure you, Mr. Chairman, Ranking 
Member Blumenthal, Members of this Committee, that if 
confirmed, I will uphold that trust on behalf of all men and 
women who serve, all those who have served, and the American 
public.
    Thank you. I look forward to your questions.

    [The prepared statement of Ms. Mason appears on page 49 of 
the Appendix.]

    Chairman Moran. Ms. Mason, thank you very much. Senator 
Blumenthal, the Ranking Member, is recognized.

                    HON. RICHARD BLUMENTHAL,
         RANKING MEMBER, U.S. SENATOR FROM CONNECTICUT

    Senator Blumenthal. Thank you. Thank you to Senator Murray 
for putting my opening statement in the record.
    I will just add two quick points. First of all, the Office 
of Inspector General is one that has to be completely 
nonpartisan and independent. We have never, I am told, 
confirmed someone for that position who was a political 
appointee already serving in any department. You would be 
unique in that regard, which gives me tremendous pause. And it 
has to be seen in the context of the firing of most of our 
inspectors general by the President of the United States, 
illegally done in a way that seems really regrettable.
    So, what we need now, more than any time in our history, is 
a person in that position who is nonpolitical, completely 
nonpartisan, and independent. The alternative is for the 
credibility of the office to be diminished. And so, I think you 
have the burden of proof at this point before this Committee to 
show that you will in fact pursue the kind of waste, fraud, and 
abuse--to use the classic phraseology that has come to be so 
commonly used that it has lost a lot of its meaning and in 
reality has been ignored by this administration.
    So, that is as much as I think I need to say right now, my 
full statement is in the record. And thank you for your 
willingness to serve, to you, and Mr. Bergin. We look forward 
to your testimony further.
    Chairman Moran. Senator Blumenthal, thank you. Ms. Mason, 
along the lines, you indicated during your opening statement 
about some of the things that Senator Blumenthal is talking 
about. But I share, my number one question on my list is to ask 
you how your experience as a senior advisor to Secretary 
Collins will inform your work and priorities as the VA 
Inspector General, and how would you maintain objectivity, and 
independence, and avoid even the appearance of impropriety 
given that you have been serving as a senior political leader 
at the department when you're now undertaking a new task with 
different responsibilities?
    Ms. Mason. Well, thank you, Senator Moran, and I appreciate 
the question. And, Senator Blumenthal, I acknowledge your 
remarks.
    So, let me start with facts and evidence. As a lawyer, and 
as a previous investigator, facts are extremely important. So, 
let's look at the facts of who Cheryl Mason is and my track 
record. I noted that I had worked at the department for 28 
years as part of my 30 years of service. Those 28 years were 
spent at the Board of Veterans Appeals, an independent, 
impartial organization that holds the vet, holds the department 
accountable to follow the law and implement veterans' benefits 
and services that under the decisions made. I spent 20 years of 
my time, including my time as chairman, as a judge at the 
board.
    So, when the President asked me to return as senior 
advisor, the role is not as many assume, the senior advisor 
role may be--at least not my role as senior advisor--my role 
was to use that knowledge I had at VA, and that experience I 
had as an impartial, independent fact-finder and advisor to the 
Secretary on things I understood and knew about VA as a 
subject-matter expert in veterans law and in leadership.
    So, the senior advisor role was to convey, gather 
information much like a fact-finder does, and convey that 
information to the Secretary and to other senior leaders. So, 
it's very--it correlates well to Inspector General. The 
difference is Inspector General has teeth, and that is very 
much what is needed.
    In the department, I saw it from my 28 years in the 
department as an attorney, and judge, and chairman. I had to 
protect the independence of the board on a number occasions 
against interference. And, you know, those are things that I 
would do again, as Inspector General, if confirmed
    Chairman Moran. Ms. Mason, under the Inspector General Act, 
the IG serves under the VA Secretary, but has a dual and 
independent reporting relationship with the United States 
Congress. Explain how, if confirmed, would you balance those 
dual responsibilities owed to separate branches of the 
government whose interests may at times conflict?
    Ms. Mason. Well, thank you for that question, Chairman 
Moran. And, you know, as the daughter of a government teacher, 
I cut my teeth on the Watergate hearings, I well understand the 
differences and the responsibilities of all three branches of 
government; the executive branch, and the judicial branch, and 
the legislative branch.
    And indeed, as you note, an Inspector General is unique as 
much as I am in serving both reporting to the Secretary and 
reporting to this Committee. And I acknowledge the oversight of 
this Committee just as I did as chairman. It's extremely 
important that you have that relationship with the IG so that 
you can bring those issues and you can also report those same 
issues to the Secretary to ensure there's awareness of issues 
and concerns that--so the Secretary needs to know what's going 
on in his world, and you need to know what's going on at VA.
    Chairman Moran. Ms. Mason, why do you think the VA has yet 
to implement so many recommendations made by the Inspector 
General? And, if confirmed, how would you anticipate working 
with the VA to close out as many of those recommendations as 
possible and make certain that future recommendations by the IG 
are acted on in a much more timely manner?
    Ms. Mason. Thank you for the question, Chairman. If 
confirmed, that is one of the areas that does concern me. There 
are over 500 pending open, unimplemented recommendations from 
the IG. Some going back as long as seven years. I believe there 
needs to be an inventory and accountability on those follow-ups 
with all of those recommendations.
    Even the ones that the department has taken, it's the 
responsibility of the IG to follow up and monitor to ensure 
that those are properly being followed. And that's something 
that I would be setting up as IG, working with the staff as I 
assess how they work and how they do their work. Because I 
think following up with those important recommendations to 
ensure that we're providing the best services, care, and 
benefits to veterans is extremely important.
    Chairman Moran. Thank you for your answers to my questions, 
Senator Blumenthal.
    Senator Blumenthal. Thanks. Let me ask you, if confirmed, 
will you launch an investigation into Secretary Collins's mass 
termination of employees, which have been found illegal by the 
courts?
    Ms. Mason. Senator Blumenthal, thank you for that question. 
If confirmed, the responsibility of the IG is to look at all 
concerns and issues that it brings up itself, whereas the 
Committee brings up or others. And so----
    Senator Blumenthal. Well, I'm asking you about the 
terminations in particular----
    Ms. Mason. If there are----
    Senator Blumenthal. Would you want investigation into those 
terminations?
    Ms. Mason. If there are terminations that impact the 
benefits, and care, and service to veterans that are improper, 
IG will look into them. Yes.
    Senator Blumenthal. It's been found to be illegal. Won't 
you investigate?
    Ms. Mason. Well, I would investigate if--but some of those 
issues are currently in litigation with the courts, and so it 
wouldn't be appropriate for me to comment on them at this time.
    Senator Blumenthal. Will you investigate the Secretary's 
proposed reorganization?
    Ms. Mason. Thank you for the question, Senator Blumenthal. 
I can't investigate anything until the action occurs. So, OIG 
would definitely look at that with the team and assess whether 
there needs to be an investigation into that.
    Senator Blumenthal. Well, you can investigate actions that 
are taken preliminarily to a final plan or action. Let me ask 
you, have you had any role in either the firings of VA 
employees to date?
    Ms. Mason. No, I have not, Senator.
    Senator Blumenthal. And what about the plans to fire as 
many as 83,000 more?
    Ms. Mason. Thank you for the question. I have not had a 
role in any of those activities. Those activities were handled 
by the HRA team and general counsel.
    Senator Blumenthal. Have you participated in the 
realignment of senior executive service staff across the board, 
VBA, and Office of General Counsel?
    Ms. Mason. Thank you for the question, Senator. The 
situation there was the acting secretary decided to direct some 
changes across the administrations and staff offices under the 
President's Executive order to restore accountability to the 
career SESs and follow the 1979 SES Act. And he felt that it 
was important to reassign some of these people to ensure 
collaboration.
    Senator Blumenthal. I don't understand. Have you played a 
role in that realignment?
    Ms. Mason. My role was to convey the reassignments to the 
staff offices that were in my portfolio.
    Senator Blumenthal. So, you have participated in those 
actions?
    Ms. Mason. I did not participate. I conveyed the acting 
secretary's direction to reassign those people.
    Senator Blumenthal. Okay. We can argue about words here, 
but I think you get my point, which is you're unwilling to 
review mass firings which have been found to be illegal. You 
are unwilling to be forthright in your responses to these 
questions. You served the Secretary of the VA, correct?
    Ms. Mason. I served as a senior advisor to the Secretary of 
VA for a period of time, but again, as I explained, my role 
was----
    Senator Blumenthal. And to his team?
    Ms. Mason. I'm sorry, to his team?
    Senator Blumenthal. You served as an advisor to him, and 
you've worked with his team, correct?
    Ms. Mason. I served as advisor to the Secretary, and I 
advised those within my portfolio as to the directions the 
Secretary directed.
    Senator Blumenthal. And you've considered yourself to be a 
loyal aide, correct?
    Ms. Mason. I consider myself to be an impartial, 
independent aide to the department because that's my role.
    Senator Blumenthal. You considered yourself to be a loyal 
aide, correct?
    Ms. Mason. I am loyal to the veterans. That's who I serve. 
That's who I'm loyal to.
    Senator Blumenthal. You work for him?
    Ms. Mason. I work for the President and the Secretary, but 
I also, if confirmed as IG, will work for this Committee.
    Senator Blumenthal. Have you been involved in the request 
of VA employees to sign non-disclosure agreements?
    Ms. Mason. Senator, I have not.
    Senator Blumenthal. You have had no involvement?
    Ms. Mason. I have had no involvement in that activity.
    Senator Blumenthal. What is your involvement in the 
reorganization and the RIFs that Secretary Collins has planned?
    Ms. Mason. Senator Blumenthal, I have had no involvement in 
that activity.
    Senator Blumenthal. What have you done?
    Ms. Mason. Well, again, my information--my role as senior 
advisor is to gather information. When you look at how----
    Senator Blumenthal. Seems like you haven't been earning 
your pay.
    Ms. Mason. Well, I have because the department is quite 
siloed, as you know, and VBA is very siloed and----
    Senator Blumenthal. Well, what have you done?
    Ms. Mason. So, I've been investigating and looking at VBA, 
and providing advice to the VBA leadership as well as other 
careerists at the board and at National Cemetery 
Administration. So, I've been earning my pay 12-hour days 
almost every day.
    Senator Blumenthal. So, you have been earning your pay as a 
loyal advisor, a member of the Collins' team, an employee at 
his behest, a political appointee, not as a career civil 
servant. You are a political appointee as Inspector General, 
and that is why I will object to your nomination. Thank you, 
Mr. Chairman.
    Ms. Mason. Thank you, Senator.
    Chairman Moran. Senator Tuberville.

                     HON. TOMMY TUBERVILLE,
                   U.S. SENATOR FROM ALABAMA

    Senator Tuberville. Thank you, Mr. Chairman. Ms. Mason, 
thanks for being here. The Office of Inspector General recently 
put out a report highlighting reports within the fiduciary 
program such as failures with training protocol. Can you commit 
to working with me and my staff to developing solutions to make 
the program work better for our most vulnerable veterans?
    Ms. Mason. Thank you, Senator Tuberville, and absolutely I 
can commit to do that. I think that's extremely important.
    Senator Tuberville. Thank you. The Inspector General has 
put out several reports highlighting failures with the Suicide 
Crisis Line. How would you work with Secretary Collins to 
ensure these recommendations are implemented to support 
veterans and reduce suicide?
    Ms. Mason. Thank you for the question, Senator Tuberville. 
As we discussed in your office, I'm very--suicide is very 
personal to me. I've had two suicides in my family. Both were 
veterans. And so, I take that very seriously. And I've looked 
at the IG reports, and I've looked at the other things the 
department is doing, and there are several activities going on 
now.
    Currently, as a senior advisor of VEO, I'm looking at some 
of the suicide actions that are being taken to prevent--to do 
prevention, and awareness, and our partnerships, and I would 
continue to advise to do that. If confirmed as IG, I would 
continue to look at those actions to include the grants on 
mental health and suicide that the department has, make sure 
there's appropriate oversight into that, as well as what the 
crisis line is doing. Ensure that they are properly staffed, 
and have the right support and resources they need to answer 
those calls because those calls do save lives.
    Senator Tuberville. Thank you. When confirmed, what will be 
your first thing that you want to do as a new IG?
    Ms. Mason. Thank you, Senator, for that question. I think, 
the first thing I want to do is really get a good assessment of 
the office. I want to make sure the accountability is extremely 
important, and the integrity of that office is extremely 
important.
    And I have no reason to think that they don't operate that 
way now, but IG has to operate that way as independent and 
impartial. And so, I want to make sure that they, one, are 
operating that way in everything they do, but they also have 
the adequate resources. And then find out what their current 
investigations are, see where they are in those investigations.
    But right behind that, is follow-up on those open 
unimplemented recommendations and figure out how we bring those 
to close with the department and with this Committee.
    Senator Tuberville. Thank you.
    Ms. Mason. Thank you.
    Senator Tuberville. I yield my time.
    Chairman Moran. Senator Murray.

                       HON. PATTY MURRAY,
                  U.S. SENATOR FROM WASHINGTON

    Senator Murray. Thank you very much, Mr. Chairman. Ms. 
Mason, you did say on your questionnaire that you continued to 
be a senior advisor to Secretary Collins after you were 
nominated to become the Inspector General, monitoring his 
agency while you were senior advisor to Secretary Collins. What 
discussions were you involved in related to abruptly canceling 
contracts or ending DEI efforts or eliminating outreach to 
LGBTQ+?
    Ms. Mason. Thank you for the question, Senator Murray. And 
to be clear, yes, at the time I answered the questionnaire, I 
was senior advisor to the Secretary. That role ended very 
quickly after I submitted that questionnaire. I'm now senior 
advisor to the VEO and do not sit in the Secretary's suite.
    Senator Murray. Well, what----
    Ms. Mason. So, as for your question as to those roles, the 
only roles I had with contracts were ensuring that the 
organizations that were in my portfolio knew that they needed 
to justify the contracts and ensure that they responded timely. 
I did not review contracts. I was not involved in those.
    As far as in the DEI situation, that was an Executive 
order. And shortly after the senior advisors came in, they were 
followed by more senior advisors, and that was not something 
that was on my plate. That belonged to general counsel and the 
senior advisor who was charged with EOs.
    Senator Murray. What--oh, well, I mean, I'd ask Senator 
Blumenthal's question again. What substantive work were you 
doing if you weren't involved in any of that?
    Ms. Mason. Well, again, my role as senior advisor was to 
look into actions that were going on in the administrations----
    Senator Murray. But a lot of the actions that were going on 
in the administration that we know about were about ending DEI, 
about firing employees, about canceling contracts. So, that was 
most of the activity that was going on there, so.
    Ms. Mason. That was not in my portfolio. There were 
separate senior advisors assigned to that. My portfolio was 
looking at the way those organizations operated and how they 
served veterans, particularly VBA, because it's such a large 
organization. There were challenges with the Digital GI Bill, 
challenges with disability compensation backlogs and inventory 
with both the board and VBA, challenges with loan guaranty. 
There were a variety of challenges within VBA that I was 
looking at.
    Senator Murray. Well, let me ask you differently. What was 
your engagement with DOGE and the White House outside of the 
Presidential Personnel Office?
    Ms. Mason. I have no engagement with DOGE and the White 
House.
    Senator Murray. None. Zero?
    Ms. Mason. None. No contact. The only contact I had was a 
swearing in I attended. A swearing in for a person who has 
since, I guess, left the department in DOGE. That person I 
attended the VA swearing in. That was it.
    Senator Murray. Well, as you know, Congress has a 
responsibility to conduct oversight over the Office of 
Inspector General to make sure that they are properly 
conducting their role. So, it's really crucial, as you well 
know, that the OIG is transparent. If you are confirmed, will 
you provide us with a list of every ongoing OIG investigation 
within 30 days?
    Ms. Mason. Yes, Senator. I will do so.
    Senator Murray. Okay. The budget for VA proposed the 
elimination of ``unnecessary outreach activities''. From a 
congressional perspective, it is really critical to make sure 
that any canceled outreach doesn't impact veterans' ability to 
receive care that's necessary to provide.
    If confirmed, will you hold the department responsible for 
conducting all outreach that is in statute or policy, even if 
the political leadership, meaning your former boss, Secretary 
Collins, doesn't want to reach out to those groups.
    Ms. Mason. So, Senator Murray, I will look into all those 
situations, and I will see where there are statutorily 
required, and they will be held accountable under my watch as 
OIG, if confirmed.
    Senator Murray. Okay. Well, let me just ask this. Congress 
was very clear in 1978 when it passed the law governing 
inspectors general. The law states, and I want to quote it, 
``Each Inspector General shall be appointed without regard to 
political affiliation and solely on the basis of integrity.''
    Do you believe that an inspector general should be entirely 
independent from the administration in which they serve?
    Ms. Mason. Thank you for that question, Senator Murray. I 
do.
    Senator Murray. Well, you were a political appointee for 
President Trump in his first term. And as we said on your 
questionnaire, you said you continued to be an advisor to 
Secretary Collins after you were nominated for this. Do you 
believe that this demonstrates the kind of non-partisanship it 
takes to successfully execute this job?
    Ms. Mason. Well, Senator, I would refer to my years of 
experience in the department. I served 12 secretaries, 6 now, 7 
administrations. I am unique in that I was a careerist who 
became a political appointee during the Trump administration, 
but I served into the Biden administration, and President Biden 
appointed me to a position to ensure that the department was 
implementing the Executive orders from President Obama, 
President Trump, and President Biden on hiring veterans and 
military spouses.
    So, yes, I do believe I have that as a lawyer, and as a 
judge, and as chairman, which was an independent, impartial 
position.
    Senator Murray. Thank you very much, Mr. Chairman.
    Chairman Moran. Senator Hassan.

                   HON. MARGARET WOOD HASSAN,
                U.S. SENATOR FROM NEW HAMPSHIRE

    Senator Hassan. Thank you, Mr. Chairman. And good 
afternoon. Congratulations to you and your family on your 
nomination. And just on a personal note, I'm really sorry for 
the toll that suicide has taken on your family.
    Ms. Mason. Thank you.
    Senator Hassan. And I'm grateful that you have been open 
about that. I think that openness helps a lot of people. I want 
to start by asking you a straightforward question that I ask 
all nominees. If directed by the President to take action that 
would break the law, would you follow the law or follow the 
President's directive?
    Ms. Mason. Senator Hassan, I appreciate that question, and 
I will follow the law as a lawyer.
    Senator Hassan. Thank you. Earlier this year, President 
Trump illegally fired the VA's Inspector General, along with 
several other inspectors general. Do you support the firing of 
inspectors general without the President first providing the 
required statutory notice to Congress?
    Ms. Mason. Well, thank you for that question. It would 
really be inappropriate for me to comment on that as that issue 
is currently being litigated in the courts.
    Senator Hassan. I will just comment that as a lawyer, as 
somebody who has prided herself in this testimony to us as on 
understanding, and investigating facts, and applying the law, I 
think you could venture to say that the President's firing of 
the Inspector General at the VA and across government violated 
the clear language of the statute. And I'm disappointed that 
you're unwilling to say that.
    Let me move on to another question, which really follows up 
on issues that both Senator Moran and Blumenthal have raised. 
You've served as a senior advisor to Secretary Collins since 
January, and you've worked at the VA for decades. The Inspector 
General is required to be, as you pointed out, nonpartisan and 
independent from agency leadership.
    However, your prior work advising Secretary Collins calls 
into question your ability to be nonpartisan and independent. 
If you become the IG, you would need to recuse yourself from 
many investigations in order to preserve the independence of 
the office. Will you recuse yourself from any investigations 
relating to matters you worked on while previously employed by 
the VA?
    Ms. Mason. Thank you, Senator Hassan. And yes, as an 
attorney, I would, as my duty and as a member of the bar, in 
certain situations, I would absolutely have to recuse myself. I 
did so as chairman, I did so as a veterans law judge in that 
world, and I would do so, as appropriate, as IG.
    Senator Hassan. Thank you. Will you commit to continuing 
any open investigations that were initiated by the last 
Inspector General?
    Ms. Mason. Yes, Senator, I will.
    Senator Hassan. Thank you. The VA is reportedly planning to 
fire roughly 80,000 employees. And recent reporting suggests 
that the VA is requiring all employees who are working on these 
staffing cuts to sign non-disclosure agreements. However, one 
key role of the Office of the Inspector General is to 
independently receive reports of wrongdoing within the VA from 
employees, and the Inspector General has this obligation, 
regardless of whether the employee has signed an NDA.
    Will you commit that your office will independently and 
thoroughly investigate any reports of wrongdoing at the VA 
regardless of any NDAs that employees have been forced to sign?
    Ms. Mason. Thank you, Senator Hassan. And absolutely, yes, 
I will.
    Senator Hassan. Well, thank you. I'm glad to hear you're 
committed to conducting thorough independent reviews of any 
allegations of wrongdoing. And I yield the rest of my time.
    Chairman Moran. Thank you, Senator Hassan. Senator King.

                    HON. ANGUS S. KING, JR.,
                    U.S. SENATOR FROM MAINE

    Senator King. I want to thank you for the time you took for 
us to discuss your history. You were imminently qualified for 
this position up to about January 2020. And I don't want to 
just keep going over and over, but, well, I guess one thing we 
learned yesterday that the Office of the Inspector General in 
the VA is being cut by 100 people. Were you aware of that?
    Ms. Mason. No, Senator, I was not.
    Senator King. Well, check the budget. You're going to lose 
100 people before you even walk through the door.
    Ms. Mason. I will definitely look into that sir.
    Senator King. To me, that doesn't indicate a great deal of 
respect and confidence in the job of the Inspector General. And 
the challenge that you have is having been a close advisor to 
the Secretary and then turning around and being Inspector 
General. That's what we've all been concerned about.
    And I think that's--Senator Blumenthal at the beginning 
said, basically, you have the burden of proof given this close 
relationship to the Secretary as an advisor for the past four 
months, through a pretty tumultuous time to convince us that 
you can turn around and have an objective, independent view of 
actions taken by the Secretary or by senior advisors.
    Give me a reason to vote for you here. I like you. I think 
you were very well qualified, but it's very unusual. The 
research I've done, it's very unusual for IGs to be appointed 
from within the agency that they're going to be an IG. The 
conflict of interest just sort of jumps out at you. And given 
your longtime association with the VA, you know the people, and 
your close association with the Secretary, convince me that you 
can be objective, and forthright, and tough, which is the job 
of the Inspector General.
    Ms. Mason. Well, Senator, I appreciate the opportunity and 
thank you for the question. Again, as we spoke yesterday, and 
as you know, I think it's very important to look at my 
background and my history. Yes, I came in the department as a 
senior advisor in January 2025. We are not disputing that. But 
again, my role as senior advisor, I think there's been some 
assumptions made. I was brought back at the request of the 
President. He asked me to return because of my 28 years in the 
department as an impartial, independent----
    Senator King. And if you were before this Committee as a 
deputy secretary or another role, I don't think we'd be asking 
these questions. You're coming into a very unusual job in our 
government and a very important job, and that's the difference. 
Do you see that?
    Ms. Mason. I understand----
    Senator King. You're not coming in as a policymaker.
    Ms. Mason. I understand that. And Senator, very little 
about my background and my experience is typical. I'm known for 
my unusualness. So, let me talk about that. I was brought back 
because of that independence and that background. And when I 
was asked to advise the Secretary on various things from that 
independent, impartial review, the Secretary was not looking 
for yes-people. The Secretary is looking for impartiality, 
independence of someone that can challenge conventional wisdom, 
do things differently. That's what I bring to it.
    So, from my time as chairman of the board, previously as a 
judge, I look at things independently and impartially, even 
stepping out of the role as a careerist into a political role 
during the Trump administration the first time, and walking 
into the role as chairman. That provided--that also met with--
was fraught with concern, because again, I had to act 
independently. And I held people in the department at bay when 
they tried to infringe on actions of the board, and I will do 
the same as Inspector General.
    I'm known as a tough, honest broker. I put veterans first. 
I am about the veterans and the families of this country. 
That's who I serve, and that's who I've served for since I was 
20-some-years old.
    Senator King. Thank you. I appreciate that, and I 
appreciate your forthrightness. I'd like to suggest, if you're 
confirmed, the first investigation should be in these non-
disclosure agreements. Number one, they lack the legally 
required language that's supposed to be in all government non-
disclosure agreements that it does not apply to whistleblowers 
to the Inspector General. The one that has been circulated that 
we've seen in the department does not have that language. It 
requires that they report to Congress, but that's about it. In 
other words, it's an illegal non-disclosure agreement.
    The second question I hope you'll examine is why do you 
need a non-disclosure agreement for talking about a 
restructuring exercise? Non-disclosure agreements, in my 
experience, usually involve sensitive procurement information 
and national security. That's neither the case for how to 
reorganize the Veterans Administration. I hope that that's 
something that you might look at.
    I think the non-disclosure agreement that's been signed is 
illegal and unnecessary. And it certainly doesn't fill us with 
confidence that this is going to be carried out in an open, 
transparent, and thoughtful way with the engagement of this 
Committee and interested parties across the country. So, that 
is something I hope you'll take under advisement, as we say in 
the legal field.
    But I'm seriously concerned about it. There shouldn't be a 
non-disclosure agreement on something like how we're going to 
reorganize the department. And by the way, the department has 
not been forthcoming at all to this Committee about their plans 
and how this process of firing 80,000 people is going to be 
carried out.
    Ms. Mason. Thank you. I will take that under advisement. 
And I do believe that the Whistleblower Act and Accountability 
Act that was sponsored by Senator Blumenthal should be followed 
under the law.
    Senator King. Thank you. Thank you, Mr. Chairman.
    Chairman Moran. Mrs. Mason, Senator King used the phrase or 
the two words, ``close relationship with the Secretary.'' What 
is the relationship with the Secretary?
    Ms. Mason. I see the Secretary periodically. I would not 
call our relationship a close relationship. In fact, since the 
beginning of May I think the day or so after my nomination, I 
moved out of the Secretary's suite. I rarely see the Secretary. 
I wouldn't call any relationship I have with him or any other 
members of the political team a close relationship or a 
friendly relationship.
    Chairman Moran. And what does your word ``periodic'' mean?
    Ms. Mason. It means I might run into him if we happen to be 
in the building at the same time at breakfast, and he says hi, 
and I say hi.
    Senator King. Mr. Chairman, I wasn't going to bring this 
up, but since you did, yesterday when you left my office and 
you were walking with my staff member, you noted a Pepsi 
machine and a Coke machine. You said, ``I like Pepsi, but the 
Secretary's a Coke guy.''
    Ms. Mason. He is.
    Senator King. That sounds like a relationship to me.
    Ms. Mason. No. It was a conversation that was very early. I 
went into a meeting with diet Pepsi, and he had Coke, and he 
said, ``You know Ms. Mason, I prefer Coke.'' And I said, ``I 
prefer Pepsi. [Inaudible.] We're going to disagree to disagree.
    Senator King. Thank you, Mr. Chairman.
    Chairman Moran. Senator Hirono.

                     HON. MAZIE K. HIRONO,
                    U.S. SENATOR FROM HAWAII

    Senator Hirono. Thank you, Mr. Chairman. Welcome, Ms. 
Mason. I start with two basic questions that I ask of all 
nominees before any of the committees on which I sit that goes 
to the fitness to serve. So, I will ask you the following two 
questions. Since you became a legal adult, have you ever made 
unwanted requests for sexual favors, or committed any verbal or 
physical harassment, or assault of a sexual nature?
    Ms. Mason. Senator Hirono, it's nice to see you again. I 
appreciate the question. And no, I have not, but I have 
certainly been the subject of them.
    [Inaudible.]
    Senator Hirono. Have you ever faced discipline or entered 
into a settlement related to this kind of conduct?
    Ms. Mason. No, I have not, Senator. Thank you.
    Senator Hirono. It's very clear that our IGs have to be 
very independent, and you noted that it is important that IGs 
be impartial and independent. You said that in the beginning 
part of your testimony. And there are serious concerns, and I 
would say, legitimate concerns, about whether you will be able 
to be independent and impartial because you are--after that you 
were a senior advisor to Secretary Collins.
    Now, you testified today that you had nothing to do with 
the very controversial firings and the potential firing of 
another 80,000-plus employees at the VA. But here you are, you 
sit as a senior advisor and as an attorney, did you ever raise 
the concern with the Secretary that maybe what he was doing was 
illegal?
    Ms. Mason. Well, Senator, I appreciate that question, and 
as a senior advisor, what I can tell you about my client is 
there's privilege. And so, anything I advise the Secretary----
    Senator Hirono. Well, excuse me----
    Ms. Mason [continuing]. Stays between me and the Secretary.
    Senator Hirono [continuing]. You testified--you know, you 
opened the door. You testified that you had nothing to do with 
the firings and the potential firing of 83,000 more people. And 
I'm just asking that as senior advisor, did you consider it 
your responsibility to raise the potential that what he was 
doing was illegal?
    Ms. Mason. Senator----
    Senator Hirono [continuing]. Just answer yes or no. I'm not 
asking for any other kind of content.
    Ms. Mason. Senator, I didn't----
    Senator Hirono [continuing]. In your discussions.
    Ms. Mason [continuing]. Know about them until after the 
fact. So, no, I did not.
    Senator Hirono. See, that is why you're being asked all 
these questions because as senior advisor, one would think that 
maybe something as big as the kind of controversial firings 
that Secretary Collins engaged in would come to your attention 
and you would say something about it. And so, I think that is 
one of the reasons that The Washington Post, Wednesday, May 
28th, they included you in an article, in a list of Trump 
administration nominees who have, to quote The Washington Post, 
``clearly partisan backgrounds.'' That is not what we need or 
want in an IG.
    It's bad enough that President Trump fired a whole group of 
IGs illegally, but his modus operandi says why did he do that? 
Because he doesn't want IGs that are independent. And so, you 
step into a role where these kinds of questions are going to 
come up. It is very clear that this President likes people that 
he can count on, that he thinks will be loyal to him, that he 
thinks will do his bidding. That is his modus operandi.
    And here you come telling us that you're going to be 
impartial and independent, and were it not for the fact that 
you serve as senior advisor. And even when you are nominated to 
this position, you did not see fit to resign give a little 
space between your role as senior advisor to an to an agency 
that you're going to--you're supposed to be investigating 
independently. That would help, but you didn't do that. And 
that is why, you know, I think that these questions that we 
have about your independence in view of why President Trump 
fires everybody and gets rid of everybody who can even stand up 
to him, we have these concerns. Thank you, Mr. Chairman.
    Chairman Moran. Senator, thank you. Senator Duckworth.

                     HON. TAMMY DUCKWORTH,
                   U.S. SENATOR FROM ILLINOIS

    Senator Duckworth. Thank you, Mr. Chairman. Welcome, Ms. 
Mason. I think we served in the building at the same time, at 
one point.
    Ms. Mason. Yes, we did, ma'am.
    Senator Duckworth. So, I know exactly what the inner 
sanctum of the Secretary's office looks like. And if you're 
behind those doors, you're in the inner sanctum. You're not 
just floating out there. So, you probably saw him a lot more 
than you are trying to lead us to believe.
    I just want to follow up on your answer to Senator Hirono. 
Are you invoking attorney-client privilege and not responding 
to her question?
    Ms. Mason. No, I simply--thank you for the question, 
Senator Duckworth, and it is a pleasure to see you again. No, 
I'm not. I'm simply saying that there are situations that I may 
have advised the Secretary and that wouldn't be appropriate for 
me to talk about. This question she asked me was a question 
that I could answer, that I was not engaged and involved with 
and it was not my place to offer my opinion in that situation.
    Senator Duckworth. Did you advise the Secretary on setting 
the 80,000 goal for firing VA employees?
    Ms. Mason. No, Senator Duckworth. Thank you. I was not 
involved in that decision.
    Senator Duckworth. Congress established offices of 
Inspector General in 1978 to, ``create independent objective 
units within agencies.'' So, I'm going to follow continuing on 
the questioning line that my colleagues have already started. 
But critics have questioned whether a Federal agency IG can 
truly be ``independent'' if these officials can be fired by a 
President who leads the administration and IG is tasked to 
oversee.
    Now, to be fair, Congress has recognized the weakness of 
allowing a President to silence an IG who might uncover 
problems that an administration would prefer to sweep under the 
rug. In fact, 30 years after the passage of the original IG 
Act, Congress amended the law to enhance transparency and 
oversight over potential IG firings.
    Ms. Mason, can you please remind our Committee of what 
Congress did in passing Section 3 of the IG Reform Act of 2008?
    Ms. Mason. Let me see if I remember that one.
    Senator Duckworth. Would you like a copy of it? I can give 
you a copy.
    Ms. Mason. That would be wonderful, ma'am.
    Senator Duckworth. Mr. Chairman, I ask unanimous consent to 
provide the witness with a copy of the Act.
    Chairman Moran. Without objection.

    [The information referred to appears on page 147 of the 
Appendix.]

    Ms. Mason. Thank you, Senator Duckworth. And I do remember 
reading this now. Yes, I think it's really important to note 
that 2008 was where the Congress put in some protections about 
the 30-day notice and some other areas that asked the President 
to do so before removing an IG.
    Senator Duckworth. Thank you, Ms. Mason. So, I raised the 
question issue of IG independence because the unfortunate 
reality is this; your nomination is only possible because 
President Trump fired without a cause or explanation, let alone 
the 30-day advance notice as required by law, the Honorable 
Michael Missal who had effectively served as VA IG since 2016.
    Ms. Mason, did President Trump violate Federal law when he 
indiscriminately fired IG Missal and failed to provide Congress 
with a written notice at least 30 days in advance of the 
removal of his and intent to fire the independent and 
nonpartisan VA Inspector General?
    Ms. Mason. Well, Senator Duckworth, I appreciate that 
question. And again, that issue is currently before the courts, 
and I would have to defer to the courts and the judge to make 
that decision. And after they make that decision, I will be 
happy to answer the question.
    Senator Duckworth. Then I will come back to you.
    Ms. Moran. Okay.
    Senator Duckworth. It's a simple question. As we discussed, 
the law is clear. It requires written notification to Congress, 
and it mandates that such notice be delivered at least 30 days 
in advance. Look, a key reason that Congress established the IG 
Law was to help ensure any given Presidential administration 
complies with the law, and I am deeply troubled that you are 
unwilling to simply identify President Trump's textbook 
violation of the law. And your nomination was literally made 
possible because President Trump committed that textbook 
violation of the law when he fired IG Missal so that he could 
appoint his own hand-picked appointee, you.
    IGs must be willing to speak truth to power. So, let's try 
a far simpler yes or no question. Ms. Mason, did President Joe 
Biden win the 2020 Presidential election?
    Ms. Mason. The 2020 Presidential election? I believe he 
did, yes.
    Senator Duckworth. Okay. Thank you. And if given an illegal 
and unconstitutional order by either the Secretary of Veterans 
Affairs or President Trump what would your actions be?
    Ms. Mason. I will always follow the law, Senator Duckworth, 
just as I did as chairman with the same President in office, as 
well as with President Biden in office.
    Senator Duckworth. Thank you. I yield back, Mr. Chairman.
    Chairman Moran. Senator Duckworth, thank you. I don't 
anticipate--I don't intend to have a second round of 
questioning, but I want to give the leeway to the Ranking 
Member who has a question to follow-up, and then I'll ask you, 
Ms. Mason, if you have anything you want to conclude your--
anything you would like to try to correct, or I'm not 
suggesting you need to correct anything, anything you'd wish to 
have said before we ask Mr. Bergin to the table.
    Ms. Mason. Thank you, Mr. Chairman.
    Chairman Moran. Senator Blumenthal.
    Senator Blumenthal. Thank you, Mr. Chairman. I'd like to 
put into the record two articles; one from Government Executive 
entitled, ``VA forces staff and work workforce reduction 
discussions to sign non-disclosure agreements.'' Another from 
The New York Times, ``Fired Inspectors General Raise Alarms as 
Trump Administration Moves to Finalize Purge,'' and then a 
letter that I did to the Council of the Inspectors General on 
Integrity and Efficiency.
    Chairman Moran. Without objection.

    [The information referred to begins on page 148 of the 
Appendix.]

    Senator Blumenthal. Thank you. Let me ask you. Have you 
been involved in the termination or firing of any employee of 
the Veterans Administration?
    Ms. Mason. Since taking office in 2025, I have not. Prior 
to that as Chairman, yes.
    Senator Blumenthal. In other words, since taking your 
present position, you have not been involved in any termination 
or firing of any single or any employee whatsoever?
    Ms. Mason. No, Senator Blumenthal, I have not.
    Senator Blumenthal. How about in the cancellation of any 
contract?
    Ms. Mason. I have not been involved in any cancellations of 
any contract, Senator Blumenthal.
    Senator Blumenthal. Prior to this role, you served on the 
President's transition team?
    Ms. Mason. I did, yes.
    Senator Blumenthal. And what was the subject matter?
    Ms. Mason. The subject matter was the Department of 
Veterans Affairs.
    Senator Blumenthal. Department of Veterans Affairs?
    Ms. Mason. Yes.
    Senator Blumenthal. So, your involvement in the Department 
of Veterans Affairs predated your present position?
    Ms. Mason. My involvement with the Department of Veterans 
Affairs goes all the way back to 1990, Senator Blumenthal.
    Senator Blumenthal. Well, I mean as part of the Trump 
administration.
    Ms. Mason. Well, as part of----
    Senator Blumenthal. When did you begin your service on the 
transition team?
    Ms. Mason. I believe it was the end of November 2024. I 
would have to check that.
    Senator Blumenthal. November 2024. So, for whatever number 
of months it is, you've been involved in reviewing, and 
advising, and proposing policies. You've been involved in the 
workings of the Veterans Affairs Administration.
    Ms. Mason. Senator Blumenthal, thank you for the question. 
Let me clarify. As a member of the transition team, my role was 
to speak with the careerists, who were currently in office, 
including Secretary McDonough who were leaving office and find 
out what they were doing. So, I was part of what they would 
call the landing team. So, my role was simply to look at that--
and ask questions about how they were operating at the time, to 
get that information so we would be ready to start out Day 1.
    Senator Blumenthal. Could you give me three decisions or 
actions by the Department of Veterans Affairs since the 
inaugural that you've been involved in doing?
    Ms. Mason. Well, Senator Blumenthal, as a senior advisor, 
I'm not involved in any decisions. That's not my role.
    Senator Blumenthal. No. I'm asking you whether you've been 
involved in them as an advisor. Three decisions or actions 
where you've served as an advisor?
    Ms. Mason. I cannot. My role was to gather information and 
convey that information back and forth.
    Senator Blumenthal. I can't believe that you are telling us 
that you haven't been involved in a single action or decision 
as an advisor.
    Ms. Mason. I don't have the authority to, sir. My only role 
is to recommend, gather information, convey information, and 
recommend to different parties.
    Senator Blumenthal. I consider your answers just--well, 
thank you, Mr. Chairman.
    Ms. Mason. Thank you, Senator Blumenthal.
    Chairman Moran. Ms. Mason, anything you'd like to add to 
the record before we call up Mr. Bergin?
    Ms. Mason. Yes, Chairman Moran, a couple of things. So, 
Senator Hirono brought up the concern about me not stepping out 
of my role. I did step out of my role as senior advisor to the 
Secretary shortly after it was announced, and I also moved out 
of the suite, the Secretary's suite as Senator Duckworth noted. 
And I thought it was very important that I do so.
    Again, you can't just look at me as my role since January 
2025. And yes, again, I understand Senator Blumenthal's concern 
about the perception and assumption of senior advisor. But my 
role as senior advisor, my role, just me, Cheryl Mason, was to 
come in and bring the knowledge that I have, my many years of 
service as an independent, impartial player at the Board of 
Veterans Appeals, 28 years in that role, and making decisions 
for veterans, serving veterans, and to look at what the 
department was doing, particularly within VBA, the Board of 
Veterans Appeals, primarily, and to ensure that we were doing 
our best to serve veterans on education, all lines of business 
in BVA.
    I understand that it might be incredulous that I wasn't 
involved in decisions, but that wasn't my role. My role was to 
advise and to recommend. Whether the Secretary or other leaders 
followed my advice is up to them, much like as I did as a 
consultant, sometimes they do and sometimes they don't.
    So, I appreciate it. Thank you, and I am happy to meet with 
anybody after the hearing, and I look forward to your post-
hearing questions. Thank you.
    Chairman Moran. Ms. Mason, thank you very much. And thanks, 
we welcome your family here with you today as well.
    Ms. Mason. Thank you.
    Chairman Moran. Mr. Bergin, would you please join us at the 
table? Maybe before you sit down, Mr. Bergin, I'll have you 
stand up.
    Mr. Bergin, before being recognized for your opening 
statement, please stand and raise your right hand and repeat 
after me, if you will. Do you solemnly swear or affirm that the 
testimony you're about to give before the United States Senate 
Committee on Veterans' Affairs will be the truth, the whole 
truth, and nothing but the truth, so help you God?
    Mr. Bergin. I do.
    Chairman Moran. Thank you. Mr. Bergin, you are now 
recognized for your statement. Welcome to the Committee, and if 
you have family and others you want to introduce, please do so.
    Mr. Bergin. Thank you, Mr. Chairman.

                            PANEL II

                           ----------                              

STATEMENT OF DON BERGIN, NOMINEE TO BE ASSISTANT SECRETARY FOR 
   CONGRESSIONAL AND LEGISLATIVE AFFAIRS, U.S. DEPARTMENT OF 
                        VETERANS AFFAIRS

    Mr. Bergin. Chairman Moran, Ranking Member Blumenthal, 
distinguished Members of the Committee, thank you for the 
opportunity to appear before you today. I'm deeply honored by 
the confidence President Trump and Secretary Collins have 
placed in me to be considered for the position of Assistant 
Secretary for Congressional and Legislative Affairs at the 
Department of Veteran Affairs.
    Although he had to step away to meet with the President, I 
would like to thank Senator Cornyn for his kind introduction 
for inclusion in the record. It was an honor to serve alongside 
a living model of leadership and public service. Senator Cornyn 
and Sandy are truly the best of Texas.
    Finally, I want to express my deepest gratitude to my wife, 
Grace, whose unwavering support has made it possible for me to 
serve in this role. I also want to thank my mother, Nancy, who 
served a quarter century as a military spouse, raising three 
children with strength and resilience, instilling in me the 
values that guide my public service today.
    The veteran community is my community. I view veterans the 
same way many of you view constituents in your respective 
states. I was born into the Army, just up the street from here 
at Walter Reed Hospital, the son of a West Point graduate. I 
was raised among veterans from the Vietnam War. From an early 
age, I witnessed firsthand the stigmas and challenges faced in 
the community and in seeking care from the VA, struggling with 
limited access to mental health support, archaic prosthetic 
services, and a system that often failed to meet their needs. 
Their resilience shaped my understanding of duty, sacrifice, 
and the lasting impacts of war.
    My family legacy of service runs deep. Both of my 
grandfathers served in World War II, one in the Army, and the 
other is a B-17 navigator, flying the infamous bombing mission, 
missions over Germany. My father spent nearly 25 years in the 
Army retiring as a colonel. He's buried at West Point. My 
sister is a VA physician. My wife, Grace, is a Federal 
employee.
    As a military brat, I experienced the sacrifices service 
members and their families make moving every few years, making 
and losing friends, and constantly adapting. Profoundly 
impacted by the September 11th attacks, I immediately walked 
into the Marine Corps recruiting office. I was honored to join 
the first class following 9/11 a diverse group of Americans 
from Wall Street to Main Street, united by shared commitment to 
our country.
    As an infantry commander, I deployed with the 1st Marine 
Division during the invasion of Iraq, where my unit helped tear 
down the statue of Saddam Hussein. I later served two 
consecutive combat deployments in Fallujah, and I was 
privileged to stand with my fellow Marines whose courage and 
sacrifice will always stay with me.
    Again, the veteran community is my community. I began my 
service in Congress nearly 20 years ago in the Marine Corps 
Office of Legislative Affairs, gaining firsthand experience in 
how critical congressional engagement is to advance the 
interest of our service members and veterans. I went on to 
serve in personal offices, on congressional committees, and 
ultimately in Senate leadership as a National Security Council 
to the Senate Majority Whip, Senator Cornyn.
    Throughout these roles, I witnessed the undeniable truth 
that when Congress and VA work together under a common purpose, 
we can deliver real lasting results for the veteran community 
and their families. Just reference the Post-9/11 GI Bill, the 
MISSION Act, the PACT Act, and Elizabeth Dole Act to name a 
few. That collaboration must be honest, bipartisan, and always 
focused on the needs of those who have served.
    This experience has prepared me to immediately strengthen 
that partnership and ensure the voices of veterans remain at 
the center of every policy and legislative decision. That 
perspective is deeply personal for me. As a patient of the VA, 
I've witnessed the agency's transformation firsthand from the 
struggles of the Vietnam era to the advancements made for the 
OIF and OEF generations. That progress in mental health care 
and prosthetic technology has been remarkable, but there's 
still more work to do.
    In recognition of veterans' extraordinary service, Congress 
has committed vast resources to honor the Nation's promise to 
them. We have a shared duty to ensure those resources are used 
efficiently, effectively, and directly to improve veterans care 
and benefits. When the Secretary asked me to take on this role, 
I did not hesitate. It offers a rare opportunity to unite my 
experiences from the kitchen table to the battlefield, and to 
Congress, to strengthen this critical partnership and ensure 
the voices of veterans are at the heart of every legislative 
conversation.
    If confirmed, I'll be a tireless advocate for veterans 
committed to working hand in hand with Congress in a spirit of 
cooperation and shared purpose. Together, we can fulfill 
President Lincoln's promise to care for those who have borne 
the battle. I'll measure every action by a simple standard; am 
I delivering meaningful results and real accountability for 
members of my community who sacrifice so much for this country?
    Thank you for your consideration. I look forward to your 
questions.

    [The prepared statement of Mr. Bergin appears on page 115 
of the Appendix.]

    Chairman Moran. Mr. Bergin, thank you for your statement. 
Thank you for your service to our Nation, and we welcome your 
family members who have joined you here today. I thank them for 
their support of your service to the country.
    Mr. Bergin, for nearly 30 years, I've been a member of 
either the House or the Senate Committee on Veterans' Affairs. 
I cannot recall a time in which I thought that the legislative 
affairs of the Department of Veterans Affairs was as helpful to 
me as a House member or as a Senator, but more importantly to 
my constituents. I can't recall the time in which I thought, 
``Wow, this is really a good job being done.''
    We had a bit of this conversation in my office, and every--
as I became a leader of the Veterans' committees, I had more 
opportunity to have conversations and hearings with those who 
were assigned the task of improving service to Members of 
Congress, service to the committees, but most importantly, our 
efforts to make sure that veterans who are need our help are 
getting our help.
    So, if confirmed, what actions would you take early on? 
What's the first steps you would take in your tenure to improve 
the quality and timeliness of VA's communication with Congress, 
instill greater accountability within the Office of 
Congressional and Legislative Affairs, and set the stage for 
better working relationship between the VA and this Committee? 
How would you measure that success?
    Mr. Bergin. Thank you for that question, Mr. Chairman. 
First of all, I'd like to start with one of the central tenets 
I learned in the Marine Corps was the qualities of leadership 
aren't taking on roles and missions because they're easy, you 
take them on because they're worthwhile. That's why I'm here.
    As was pointed out, and I'm sure will not come up in future 
questions, I have been working as a senior advisor to the 
Secretary since April. And in that role, and the reason why the 
Secretary brought me on is because he realized a lot of the 
issues that had been raised here, a lot of the challenges, a 
lot of the feedback, and he even experienced that as a 
Congressman over in the House.
    And I will say to that end as well, as a staffer who's 
worked--I'm looking at the back row of there, but I've spent 
some time over there, and Senator Blumenthal, I'd like to 
compliment you for hiring a fellow Tar Heel. I've spent time 
back there, and I know the frustrations of the challenges of 
actually getting responses back from nearly every agency in 
government.
    I can't commit to you that it will be perfect, but I can 
sincerely commit to you that I'll use the experience that I 
have both in leadership and in working in Congress to get that 
done. And to that effect, in my current role, I've spent time 
making recommendations on the way the office should be 
organized as far as actual personnel, personnel roles, and 
then, also on processes.
    I had the good fortune of working in the Marine Corps 
Office of Legislative Affairs, and I sincerely appreciate the 
leadership of the Marines that I served with over there. I 
think they built a good model, and I'm trying to take away from 
that model the experiences that I have that I thought were 
valuable. And then add on top of that, the other experiences 
that I've had while working in Congress.
    So, to that end, first of all, what was most striking to me 
when I started was the dearth of what we call Congressional 
Relations Officers here, both in the Senate and in the House. 
We're pretty short-staffed on that end, and I find it very 
challenging to be able to accomplish this role without having 
those assets out there; the people that are knowledgeable, both 
of your offices and your issues, being able to provide that 
candid feedback to the office of OCLA and to the Secretary.
    So, I've made recommendations that we staff up in those 
positions. And I've also made recommendations, internal, to 
processes as far as trying to respond to the Committee in a 
timely and useful manner, like providing you relevant 
information that's actually substantive to your request. 
Because my experience has been when you don't answer questions, 
you tend to get more questions, you also tend to get more 
hearings. And I don't know that that's what anyone wants here 
on the Committee, and I certainly respect your time. So, if 
confirmed, sir, I will continue to work on that and implement 
some of the recommendations that I've already made.
    Chairman Moran. Mr. Bergin, thank you for your answer. And 
I appreciate that it's a difficult task getting timely answers 
from any department or any agency almost without exception. And 
I don't know what the exception is, but I want to give somebody 
the benefit of the doubt in case there is one.
    But I do want to highlight that this is not an ego kind of 
thing because when the Department of Veterans Affairs fails to 
respond to us, this Committee, the Members of this Committee, 
the Members of the Senate, it further jeopardizes the life and 
well-being of veterans across the country.
    And I've said this so many times, mostly what I know about 
what is veterans are encountering is because they'll stop me on 
the street, they'll send me an email, they'll tell me the 
story, and that begins the process by which we try to solve 
problems, sometimes individually. And sometimes those 
individual problems then lend itself to us figuring out how do 
we solve problems for more than just a veteran, but veterans 
across the country.
    And so, your job, if confirmed, is hugely important. I 
mean, you indicate, and I believe you, that you're doing this 
for the--by motivation of wanting to care for your fellow 
veterans. This is a task that needs the attention, not because 
you want to make Members of this Committee happy, but because 
if you provide the information, perhaps we, along with many 
others, can serve those veterans and make their life longer, 
healthier, and the benefits they need to care for themselves, 
their education, their family.
    It's different than just the usual complaint that I suppose 
Members of Congress might have about an agency that doesn't 
respond and doesn't function well. The functioning of what you 
do can be a life-or-death circumstance for those we all serve 
and all care about. Senator Blumenthal.
    Senator Blumenthal. Thank you, Mr. Chairman. And I will say 
I agree with everything that you have articulated so well just 
now, and I think it summarizes a lot of the role of our 
Committee, and all of us as Members of the United States 
Senate.
    Let me just come right to the point. First of all, thank 
you for your service. Thank you to your family, for their 
service, and thank you for your willingness to serve in this 
position. You've been senior advisor at the VA since April, 
correct?
    Mr. Bergin. Correct.
    Senator Blumenthal. And during that time, the VA has 
engaged in systematic denial of facts, stonewalling of this 
Committee in an unprecedented way. And it's been, frankly, 
bipartisan, both sides, inquiries in effect, either ignored or 
blown off. The few answers we get are mostly boilerplate, non-
responsive repetitions of talking points that failed to address 
basic questions.
    It's been true of Secretary Collins testimony, but also the 
responses that we've received, for example, about the VA's DOGE 
team, what they do, who they are, what they're working on. 
We've asked by email, and we've asked in hearings, Senator King 
has sent a letter, and then more than a dozen colleagues join 
me in sending subsequent letter requesting information 
briefing.
    We've asked about contracts, and the response has been 
either to give us inaccurate information, which was 
acknowledged to be inaccurate, or telling us that you, ``will 
not be providing a briefing on this issue.'' How do you explain 
this abject failure on the part of the VA?
    Mr. Bergin. Senator, first, I want to make sure I clarify 
that I personally did not say that I would not provide a 
briefing and I want to make sure that that's not the case. And 
I cannot speak to all the decisions that have been made, sir, 
but what I can tell you is I also recognize the challenges that 
the Secretary has taken on in his role. And I think as everyone 
in this room can attest, the Department of Veterans Affairs is 
not a flawless organization, but it is a very large 
organization----
    Senator Blumenthal. Well, let me just ask the question 
again, and I apologize if I implied that you told us that you 
would not be providing the briefing, the department told us you 
have been an advisor in the office that was supposed to be 
responding. Have you been involved in any of the answers to any 
individuals on this Committee or the Committee itself?
    Mr. Bergin. No, sir.
    Senator Blumenthal. You've had no involvement?
    Mr. Bergin. I have not.
    Senator Blumenthal. What have you been doing?
    Mr. Bergin. I've been working on organizing the Office of 
Congressional Legislative Affairs in a way that if I'm 
confirmed, sir, it will be ready to be more responsive. And I 
would say, I think if you go back and you look at least at the 
timeliness of responses that we have been working to some 
degree to be able to provide those, I've not been involved in 
the substance or----
    Senator Blumenthal. Part of the answer that you've just 
given me, and I apologize for interrupting, because my time is 
going to expire shortly, you just said you've been working in 
restructuring the office so it would be ``more responsive.''
    Mr. Bergin. Correct, sir.
    Senator Blumenthal. I'm going to view that in the most 
positive light and say, my conclusion is that you would join me 
in feeling that the office has been unresponsive so far. But 
you don't have to agree with me or not. The record shows it has 
been abjectly unresponsive. And to the extent you've been 
involved as an advisor, and you've known of our 
dissatisfaction, and you're going to be taking over, I am 
troubled that you haven't said to the Secretary, ``Secretary 
Collins, we got to do something here because we're not 
answering these valid requests for information.'' Did you ever 
go to him and say that?
    Mr. Bergin. Senator, I'm very sensitive to the concerns 
that you've expressed and appreciate them very much. I have had 
conversations with the Secretary about our ability to respond 
promptly and substantively. That is his intent, is to be able 
to get there. The challenges are that the size of the 
organization takes some time to be able to get there.
    And I think everyone would agree that the policy positions 
of the previous administration and the current administration 
are fairly vast. So, turning around on a dime for those 
policies is a challenge that we are working on addressing. So, 
getting the voice and the vernacular correct in the way we 
respond is something that's a work in progress.
    Senator Blumenthal. My time has expired. Thank you, sir.
    Chairman Moran. Senator King.
    Senator King. First, I should say that you're having been 
an advisor before now I consider a qualification as opposed to 
the last witness. The fact that you've been involved in the 
inner workings, you know what the problems are. Your record is 
really impressive, and I want to acknowledge that, going back 
to your enlistment, and anyone that was at Fallujah deserves 
our respect and thanks.
    Senator King. I intend to----
    Chairman Moran. Senator King, would you pull the microphone 
closer----
    Senator King. I'm sorry----
    Chairman Moran. I can't hear and I want to hear more.
    [Laughter.)
    Senator King. That's a first. I hope that gets in the 
record.
    I'm going to support your nomination because you strike me 
as a straightforward guy who's going to do his best. And I 
think you have your work cut out for you. The department thus 
far has not been forthcoming, has not been responsive, and 
Senator Blumenthal sort of went down the list.
    And I hope that the way you're going to approach this is, 
``Hey, this is our board of directors up there. We better 
listen to them, and we better give them the facts,'' and that 
is that your approach; that you view your job as conveying to 
us the factual information about the conduct of the department, 
and the positions of the department, and the intentions of the 
department. Is that a fair description of your job description?
    Mr. Bergin. It's a fair description, and it's unfortunate 
that the chairman just stepped out. But to the same point, 
Senator, I am very conscious of the fact that I will not make 
everyone in this room happy. But the necessary part of this 
role in particular is that we have the discussions, we convey 
the information, and where we disagree, we have that 
disagreement and it's an open discussion.
    Senator King. Well, I have no problem with being unhappy 
with the content. What makes me unhappy is when I'm not--my 
questions aren't answered and I don't get the information. We 
can differ over the policies, but the important thing is that 
we have the information.
    A perfect example is this reorganization. I don't 
understand why this has to be treated as a national security 
matter with non-disclosure agreements and not informing the 
Committee--a major reorganization that involves the firing of 
80,000 people is of concern to this Committee. And I think we 
ought to have an open dialogue with the department about how 
it's being approached. What's the plan? Who's going to be 
making the decisions, what's the timeline? To me, it undermines 
our confidence when we don't get the information.
    Another example is the contracts. We started looking for 
those contracts when the Secretary announced 585 contracts 
canceled, I think it was on March 4th. We've been asking, and 
asking, and asking, and the fact that we haven't gotten a 
straight answer to that question means we're suspicious. What 
are we not being told? What's in those contracts that the 
Secretary doesn't want us to know about?
    And so, you can go a long way, and I hope you'll really be 
strong and say, ``Look, this is in the interest of you, Mr. 
Secretary, and the department, to rebuild the confidence of the 
Committee.'' This is a generally bipartisan Committee, all 
committed to veterans. And I think you're in an excellent 
position. You have a great record to be a really valuable 
interface between us and the department, but you have your work 
cut out for you.
    Mr. Bergin. Well, Senator, thank you. First of all, thank 
you for your personal comments. I appreciate those. I can tell 
you for your questions, in particular on contracts, Senator, 
that the Secretary did come back to me, and he expressed 
frustration about the fact that we haven't provided you that 
information, and he wanted to be able to have that open 
discussion.
    Because at the heart of it, and I do believe this, Senator, 
and I wouldn't be here if I didn't, the Secretary does want to 
get resources directly to veterans and the effort that he is 
leading, which is a humongous challenge, I think everyone here 
would acknowledge, is a large undertaking with many challenges.
    And part of those challenges, particularly when it comes to 
personnel and when it comes to contracts are there's very 
extensive deliberations involved in that, that make it very 
challenging when you're in the middle of those deliberations, 
to include court involvement as well, sir. So, the challenge 
has been getting organized in a way where we can provide you 
that information, it be deliberative, and it actually represent 
the policies of both the Secretary and the administration.
    Senator King. Well, there's a tension between preliminary, 
and predecisional, and final, and you don't get any input. And 
there's some space in between there where we should be engaged. 
And it doesn't have to be the earliest part of the discussion, 
but it may be before the final decisions are made and we're 
presented with a fait accompli.
    My problem is that there's a wise old man once said, ``What 
you do speaks so loudly, I can't hear what you say.'' And the 
Secretary comes before this Committee and repeats over and over 
how he's all for veterans. But what's being done, both in terms 
of the proposed firing of 80,000 people, and the lack of 
transparency to us about that program, and about the contracts, 
speaks louder than that language about, ``We're all in this for 
the veterans.''
    We all are in for the veterans, but I'm interested in what 
you're going to do, not what you're going to say. Thank you, 
Mr. Chairman.
    Mr. Bergin. Thank you, sir.
    Chairman Moran. Senator Hirono.
    Senator Hirono. Thank you, Mr. Chairman. Welcome, Mr. 
Bergin. I will start with the fitness to serve initial 
questions that I asked Ms. Mason. Since you became a legal 
adult, have you ever made unwanted requests for sexual favors 
or committed any verbal, or physical harassment, or assault of 
a sexual nature?
    Mr. Bergin. No.
    Senator Hirono. Have you ever faced discipline or entered 
into a settlement related to this kind of conduct?
    Mr. Bergin. No.
    Senator Hirono. So, Mr. Bergin, having served in several 
congressional offices, being a veteran, if your office is 
anything like mine, a lot of the constituent services requests 
come from veterans. Did you find that to be the case in your 
service for the congressional offices?
    Mr. Bergin. Absolutely. I mean, it's my observation that 
it's actually the primary outlet. And one of the reasons why 
this relationship is so valuable is that you represent the 
veterans in your state. So, you're a tremendous resource for us 
to work together.
    Senator Hirono. So, I would think that you would consider 
our ability to respond to veterans to call our offices for 
help, that that would be a priority for you to make sure that 
the VA responds and provides the kind of information that the 
veteran is looking for. And a lot of times, it's things like, 
you know, with the ratings and all of that. And I think you 
understand the need to get back to them with these kinds of 
answers.
    Mr. Bergin. Absolutely. And just anecdotally, when I was 
first nominated for this position, I think I officially became 
a congressional office because I received at least 20 calls 
from veterans asking me about things that were going on in 
their requests as well.
    Senator Hirono. So, I hope that you can make a commitment 
to us that it will be a high priority for you to respond to 
congressional offices' inquiries on behalf of veterans.
    Mr. Bergin. Absolutely.
    Senator Hirono. And the reality is, though, that things are 
pretty chaotic within the VA. You know, that the word chaos 
comes to mind. You have firings, you have canceling of 
contracts, et cetera, et cetera. And in order to respond to our 
inquiries on behalf of veterans, you need people to respond to 
them. And so, I would hope that you're going to do whatever 
you're going to do to get the workers back, because when you 
start talking about another 80,000 or so more people being 
fired, that is not reassuring regarding a commitment to making 
sure that constituent services for veterans will be a high 
priority. It's a problem. Don't you think it's a challenge?
    Mr. Bergin. It's a big challenge. I agree.
    Senator Hirono. And you acknowledge that the VA is a huge 
agency. And in fact, it is the largest healthcare system in the 
entire country. You have to deal with homelessness, suicides, 
all the things that your--a prior Secretary says, ``put at the 
top of the list.'' But from where I sit--and in fact I have 
been told by my staff as they try to help veterans with their 
questions, that they don't even get an acknowledgement that the 
VA has received their inquiry.
    I hope that that is something that you will fix. Because if 
we don't even know whether the VA has gotten our inquiry, it's 
like we're just sitting there going, ``What the hell?'' So, 
will you at least implement, ``Yes, we got your inquiry. We're 
working on it.'' That would help.
    Mr. Bergin. I think that's a fair standard operating 
procedure. And to that point, and just real quickly, we have 
two to three staff that do constituent services across all of 
Congress. That's not enough, and we're working on filling those 
positions so that we can be more responsive.
    Senator Hirono. And already we are seeing delays. And not 
only do we not get an acknowledgement that VA got our inquiry, 
but there is a delay now in getting answers. You know, and 
really with the veterans, I don't need to lecture you on the 
importance of making sure that the veterans who served our 
country, that they get responses. It's very frustrating. We 
hear from so many of them who've said, ``I've been waiting 
months,'' and you sound like the kind of person who will give a 
rip about those kinds of instances and you would want to fix 
it.
    Mr. Bergin. I will.
    Senator Hirono. Okay. Well, a positive kind of an attitude. 
I like that, and frankly should you get confirmed. I look 
forward to the kind of changes that will be happening so that 
we can get responses, we can help our veterans, they can get 
answers, they can get delayed payments, et cetera, et cetera, 
because you've been there.
    Mr. Bergin. If confirmed.
    Senator King. Maybe he can get some of those 100 people cut 
from the OIG's office.
    Senator Blumenthal. Maybe when you add to your staff, you 
can hire back some of the veterans who've been fired.
    Mr. Bergin. We have several veterans on our staff. And 
while we're here, sir, I'd like to recognize, although we've 
been saying that we are understaffed, and there have been 
challenges in the office, what I have found since I've been 
there since April is, the team that is there is almost entirely 
veteran, is extremely diverse and highly qualified, and have 
been working their tails off many over and through the weekend 
to get this done. And I know that that doesn't look 
satisfactory on your end, but I want to make sure that I 
recognize the hard work that people are doing in this 
environment.
    Senator Blumenthal. And I want to be clear----
    Chairman Moran. Senator Blumenthal.
    Senator Blumenthal. I'm sorry, Mr. Chairman. Thank you. I 
want to be clear that nothing I have said now or at any time in 
the past is to impugn in any way the work ethic of the VA 
workforce. And I am pleased to hear that you think that your 
office should be more responsive. The responsibility for the 
evasive and inadequate responses, I put squarely on Secretary 
Collins.
    Mr. Bergin. Senator, to that point, Secretary Collins is 
also frustrated, and he's depending on people like myself, if 
confirmed, and the other leaders in the organization who, 
rightfully, this Committee is putting pressure on to fill those 
leadership roles and to get the job done as the Senator from 
Hawaii pointed out to serve those veterans.
    Senator Blumenthal. Thanks, Mr. Chairman.
    Chairman Moran. Mr. Bergin, and I have just a follow-up and 
then we'll conclude the hearing. While I've highlighted the 
importance of communications, and timeliness, and response, I 
also want to ask for your help, if confirmed, in one other 
arena, although there'll be dozens more than the two I will 
mention today.
    We also need to make sure that the Department of Veterans 
Affairs follows the letter of the law, follows congressional 
intent. And I hope that you and your position, if confirmed, 
would be the voice for making certain that the intentions of 
this Committee and the legislation that is passed by Congress 
is something that the Department of Veterans Affairs 
implements, interprets, and proceeds in the manner in which the 
law says. And in the absence of a clear understanding that of 
what those words mean that you convey to those who are 
implementing legislation passed the intent of Congress, does 
your role include that and are you willing to do so?
    Mr. Bergin. Absolutely, Mr. Chairman. And I have to say, I 
do not think that I will be put in that position, but as we 
started off this panel, I've raised my right hand for an oath 
to the Constitution many times in my career, and I intend to 
die holding true to that commitment. So, I will follow the law.
    Chairman Moran. Thank you. And I guess the additional part 
of that response is that you will encourage and that the 
Department of Veterans Affairs also does so.
    Mr. Bergin. Yes, sir.
    Chairman Moran. Anyone? Okay. Mr. Bergin, there appears to 
be no other questions, and I thank you for your testimony and 
your time spent with us. Again, I thank you for your service, 
your family's commitment to your service, your family's 
service.
    If any Member of this Committee would like to send 
questions for the record to either one of the nominees, they 
should do so as soon as possible and no later than the close of 
business tomorrow. And we would appreciate--here's the standard 
line in my closing of a hearing--and we appreciate the timely 
response to any such questions the nominee may receive.
    With that, the hearing is adjourned.
    [Whereupon, at 5:36 p.m., the hearing was adjourned.]


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                          A P P E N D I X




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                               DON BERGIN




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