[House Hearing, 114 Congress] [From the U.S. Government Publishing Office] MODERNIZING SOCIAL SECURITY'S INFORMATION TECHNOLOGY INFRASTRUCTURE ======================================================================= HEARING before the SUBCOMMITTEE ON SOCIAL SECURITY of the COMMITTEE ON WAYS AND MEANS U.S. HOUSE OF REPRESENTATIVES ONE HUNDRED FOURTEENTH CONGRESS SECOND SESSION __________ JULY 14, 2016 __________ Serial No. 114-SS06 __________ Printed for the use of the Committee on Ways and Means [GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT] U.S. GOVERNMENT PUBLISHING OFFICE 22-296 WASHINGTON : 2017 ____________________________________________________________________ For sale by the Superintendent of Documents, U.S. Government Publishing Office, Internet:bookstore.gpo.gov. Phone:toll free (866)512-1800;DC area (202)512-1800 Fax:(202) 512-2104 Mail:Stop IDCC,Washington,DC 20402-001 COMMITTEE ON WAYS AND MEANS KEVIN BRADY, Texas, Chairman SAM JOHNSON, Texas SANDER M. LEVIN, Michigan DEVIN NUNES, California CHARLES B. RANGEL, New York PATRICK J. TIBERI, Ohio JIM MCDERMOTT, Washington DAVID G. REICHERT, Washington JOHN LEWIS, Georgia CHARLES W. BOUSTANY, JR., Louisiana RICHARD E. NEAL, Massachusetts PETER J. ROSKAM, Illinois XAVIER BECERRA, California TOM PRICE, Georgia LLOYD DOGGETT, Texas VERN BUCHANAN, Florida MIKE THOMPSON, California ADRIAN SMITH, Nebraska JOHN B. LARSON, Connecticut LYNN JENKINS, Kansas EARL BLUMENAUER, Oregon ERIK PAULSEN, Minnesota RON KIND, Wisconsin KENNY MARCHANT, Texas BILL PASCRELL, JR., New Jersey DIANE BLACK, Tennessee JOSEPH CROWLEY, New York TOM REED, New York DANNY DAVIS, Illinois TODD YOUNG, Indiana LINDA SANCHEZ, California MIKE KELLY, Pennsylvania JIM RENACCI, Ohio PAT MEEHAN, Pennsylvania KRISTI NOEM, South Dakota GEORGE HOLDING, North Carolina JASON SMITH, Missouri ROBERT J. DOLD, Illinois TOM RICE, South Carolina David Stewart, Staff Director Nick Gwyn, Minority Chief of Staff ______ SUBCOMMITTEE ON SOCIAL SECURITY SAM JOHNSON, Texas, Chairman ROBERT J. DOLD, Illinois XAVIER BECERRA, California VERN BUCHANAN, Florida JOHN B. LARSON, Connecticut ADRIAN SMITH, Nebraska EARL BLUMENAUER, Oregon MIKE KELLY, Pennsylvania JIM MCDERMOTT, Washington JIM RENACCI, Ohio TOM RICE, South Carolina C O N T E N T S __________ Page Advisory of July 14, 2016 announcing the hearing................. 2 WITNESSES Kimberly A. Byrd, Deputy Assistant Inspector General for Audit, Financial Systems and Operations Audits, Office of the Inspector General, Social Security Administration.............. 51 William Hayes, Principal Engineer, Software Engineering Institute, Carnegie Mellon University.......................... 76 Robert Klopp, Deputy Commissioner of Systems, Chief Information Officer, Social Security Administration........................ 6 Valerie C. Melvin, Director, Information Management and Technology Resources Issues, Government Accountability Office.. 60 Richard E. Warsinskey, President, National Council of Social Security Management Associations............................... 42 QUESTIONS FOR THE RECORD Questions from The Honorable Sam Johnson, Chairman, Subcommittee on Social Security, to Kimberly Byrd, Deputy Assistant Inspector General for Audit, Financial Systems and Operations Audits, Office of the Inspector General, Social Security Administration................................................. 105 Questions from The Honorable Sam Johnson, Chairman, Subcommittee on Social Security, to William Hayes, Principal Engineer, Software Engineering Institute, Carnegie Mellon University..... 110 Questions from The Honorable Sam Johnson, Chairman, Subcommittee on Social Security, to Robert Klopp, Deputy Commissioner of Systems, Chief Information Officer, Social Security Administration................................................. 114 SUBMISSIONS FOR THE RECORD Cheryl Sullivan, BMC............................................. 119 Claire Bailey, Director of Federal, State and Local Mainframe Solutions, Compuware........................................... 122 MODERNIZING SOCIAL SECURITY'S INFORMATION TECHNOLOGY INFRASTRUCTURE ---------- THURSDAY, JULY 14, 2016 U.S. House of Representatives, Committee on Ways and Means, Subcommittee on Social Security, Washington, DC. The Subcommittee met, pursuant to call, at 10:04 a.m., in Room B-318, Rayburn House Office Building, Hon. Sam Johnson [Chairman of the Subcommittee] presiding. [The advisory announcing the hearing follows:] ADVISORY FROM THE COMMITTEE ON WAYS AND MEANS SUBCOMMITTEE ON SOCIAL SECURITY CONTACT: (202) 225-3625 FOR IMMEDIATE RELEASE Thursday, July 7, 2016 No. SS-06 Chairman Johnson Announces Hearing on Modernizing Social Security's Information Technology Infrastructure House Ways and Means Social Security Subcommittee Chairman Sam Johnson (R-TX), announced today that the Subcommittee will hold a hearing on ``Modernizing Social Security's Information Technology Infrastructure.'' The hearing will focus on the current state of the Social Security Administration's Information Technology (IT) infrastructure, the agency's IT modernization plan, and best practices for IT modernization, including oversight of Agile software development. The hearing will take place on Thursday, July 14, 2016, in Room B-318 of the Rayburn House Office Building, beginning at 10:00 a.m. In view of the limited time to hear witnesses, oral testimony at this hearing will be from invited witnesses only. However, any individual or organization may submit a written statement for consideration by the Committee and for inclusion in the printed record of the hearing. DETAILS FOR SUBMISSION OF WRITTEN COMMENTS: Please Note: Any person(s) and/or organization(s) wishing to submit written comments for the hearing record must follow the appropriate link on the hearing page of the Committee website and complete the informational forms. From the Committee homepage, http:// waysandmeans.house.gov, select ``Hearings.'' Select the hearing for which you would like to make a submission, and click on the link entitled, ``Click here to provide a submission for the record.'' Once you have followed the online instructions, submit all requested information. ATTACH your submission as a Word document, in compliance with the formatting requirements listed below, by the close of business on Thursday, July 28, 2016. For questions, or if you encounter technical problems, please call (202) 225-3625. FORMATTING REQUIREMENTS: The Committee relies on electronic submissions for printing the official hearing record. As always, submissions will be included in the record according to the discretion of the Committee. The Committee will not alter the content of your submission, but we reserve the right to format it according to our guidelines. Any submission provided to the Committee by a witness, any materials submitted for the printed record, and any written comments in response to a request for written comments must conform to the guidelines listed below. Any submission not in compliance with these guidelines will not be printed, but will be maintained in the Committee files for review and use by the Committee. 1. All submissions and supplementary materials must be submitted in a single document via email, provided in Word format and must not exceed a total of 10 pages. Witnesses and submitters are advised that the Committee relies on electronic submissions for printing the official hearing record. 2. All submissions must include a list of all clients, persons and/ or organizations on whose behalf the witness appears. The name, company, address, telephone, and fax numbers of each witness must be included in the body of the email. Please exclude any personal identifiable information in the attached submission. 3. Failure to follow the formatting requirements may result in the exclusion of a submission. All submissions for the record are final. The Committee seeks to make its facilities accessible to persons with disabilities. If you are in need of special accommodations, please call 202-225-1721 or 202-226-3411 TDD/TTY in advance of the event (four business days notice is requested). Questions with regard to special accommodation needs in general (including availability of Committee materials in alternative formats) may be directed to the Committee as noted above. Note: All Committee advisories and news releases are available online at: http://www.waysandmeans.house.gov/.