[Senate Hearing 108-440]
[From the U.S. Government Publishing Office]
S. Hrg. 108-440, Pt. 6
DEPARTMENT OF DEFENSE AUTHORIZATION FOR APPROPRIATIONS FOR FISCAL YEAR
2005
=======================================================================
HEARINGS
before the
COMMITTEE ON ARMED SERVICES
UNITED STATES SENATE
ONE HUNDRED EIGHTH CONGRESS
SECOND SESSION
ON
S. 2400
TO AUTHORIZE APPROPRIATIONS FOR FISCAL YEAR 2005 FOR MILITARY
ACTIVITIES OF THE DEPARTMENT OF DEFENSE, FOR MILITARY CONSTRUCTION, AND
FOR DEFENSE ACTIVITIES OF THE DEPARTMENT OF ENERGY, TO PRESCRIBE
PERSONNEL STRENGTHS FOR SUCH FISCAL YEAR FOR THE ARMED FORCES, AND FOR
OTHER PURPOSES
----------
PART 6
PERSONNEL
----------
MARCH 2, 4, 31, 2004
Printed for the use of the Committee on Armed Services
DEPARTMENT OF DEFENSE AUTHORIZATION FOR APPROPRIATIONS FOR FISCAL YEAR
2005--Part 6 PERSONNEL
S. Hrg. 108-440, Pt. 6
DEPARTMENT OF DEFENSE AUTHORIZATION FOR APPROPRIATIONS FOR FISCAL YEAR
2005
=======================================================================
HEARINGS
before the
COMMITTEE ON ARMED SERVICES
UNITED STATES SENATE
ONE HUNDRED EIGHTH CONGRESS
SECOND SESSION
ON
S. 2400
TO AUTHORIZE APPROPRIATIONS FOR FISCAL YEAR 2005 FOR MILITARY
ACTIVITIES OF THE DEPARTMENT OF DEFENSE, FOR MILITARY CONSTRUCTION, AND
FOR DEFENSE ACTIVITIES OF THE DEPARTMENT OF ENERGY, TO PRESCRIBE
PERSONNEL STRENGTHS FOR SUCH FISCAL YEAR FOR THE ARMED FORCES, AND FOR
OTHER PURPOSES
__________
PART 6
PERSONNEL
__________
MARCH 2, 4, 31, 2004
Printed for the use of the Committee on Armed Services
U.S. GOVERNMENT PRINTING OFFICE
93-576 PDF WASHINGTON DC: 2005
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COMMITTEE ON ARMED SERVICES
JOHN WARNER, Virginia, Chairman
JOHN McCAIN, Arizona CARL LEVIN, Michigan
JAMES M. INHOFE, Oklahoma EDWARD M. KENNEDY, Massachusetts
PAT ROBERTS, Kansas ROBERT C. BYRD, West Virginia
WAYNE ALLARD, Colorado JOSEPH I. LIEBERMAN, Connecticut
JEFF SESSIONS, Alabama JACK REED, Rhode Island
SUSAN M. COLLINS, Maine DANIEL K. AKAKA, Hawaii
JOHN ENSIGN, Nevada BILL NELSON, Florida
JAMES M. TALENT, Missouri E. BENJAMIN NELSON, Nebraska
SAXBY CHAMBLISS, Georgia MARK DAYTON, Minnesota
LINDSEY O. GRAHAM, South Carolina EVAN BAYH, Indiana
ELIZABETH DOLE, North Carolina HILLARY RODHAM CLINTON, New York
JOHN CORNYN, Texas MARK PRYOR, Arkansas
Judith A. Ansley, Staff Director
Richard D. DeBobes, Democratic Staff Director
______
Subcommittee on Personnel
SAXBY CHAMBLISS, Georgia, Chairman
SUSAN M. COLLINS, Maine E. BENJAMIN NELSON, Nebraska
ELIZABETH DOLE, North Carolina EDWARD M. KENNEDY, Massachusetts
JOHN CORNYN, Texas MARK PRYOR, Arkansas
(ii)
C O N T E N T S
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CHRONOLOGICAL LIST OF WITNESSES
Active Component, Reserve Component, and Civilian Personnel Programs
march 2, 2004
Page
Chu, Hon. David S.C., Under Secretary of Defense for Personnel
and Readiness.................................................. 5
Brown, Hon. Reginald J., Assistant Secretary of the Army for
Manpower and Reserve Affairs................................... 26
Navas, Hon. William A., Jr., Assistant Secretary of the Navy for
Manpower and Reserve Affairs................................... 35
Dominguez, Hon. Michael L., Assistant Secretary of the Air Force
for Manpower and Reserve Affairs............................... 44
Hagenbeck, LTG Franklin L., USA, Deputy Chief of Staff for
Personnel, United States Army.................................. 65
Hoewing, VADM Gerald L., USN, Chief of Naval Personnel, United
States Navy.................................................... 73
Parks, Lt. Gen. Garry L., USMC, Deputy Chief of Staff for
Manpower and Reserve Affairs, United States Marine Corps....... 85
Brown, Lt. Gen. Richard E., USAF, Deputy Chief of Staff for
Personnel, United States Air Force............................. 98
Compensation, Benefits, and Health Care for Active and Reserve Military
Personnel and Their Families
march 4, 2004
Daschle, Hon. Tom, U.S. Senator from South Dakota................ 125
Abell, Hon. Charles S., Principal Deputy Under Secretary of
Defense for Personnel and Readiness............................ 130
Winkenwerder, Hon. William, Jr., Assistant Secretary of Defense
for Health Affairs............................................. 145
Raezer, Joyce Wessel, Director, Government Relations, National
Military Family Association.................................... 243
Schwartz, Sue, D.B.A, RN, Co-Chair, The Military Coalition Health
Care Committee................................................. 258
Cline, Master Sergeant Michael P., USA (Ret.), Co-Chair, The
Military Coalition, and Executive Director, Enlisted
Association of the National Guard of the United States......... 259
Holleman, Deirdre Parke, Legislative Director, The Retired
Enlisted Association........................................... 290
Duggan, COL Dennis M., USA (Ret.), Deputy Director, National
Security-Foreign Relations Division, The American Legion....... 294
(iii)
Active and Reserve Military and Cvilian Personnel Programs
march 31, 2004
Hall, Hon. Thomas F., Assistant Secretary of Defense for Reserve
Affairs........................................................ 367
Blum, LTG H. Steven, USA, Chief, National Guard Bureau, Army
National Guard................................................. 391
Schultz, LTG Roger C., USA, Director, Army National Guard........ 394
James, Lt. Gen. Daniel III, ANG, Director, Air National Guard.... 395
Helmly, LTG James R., USAR, Chief, U.S. Army Reserve............. 459
Cotton, VADM John G., USNR, Chief, U.S. Naval Reserve............ 471
McCarthy, Lt. Gen. Dennis M., USMCR, Commander, Marine Forces
Reserve........................................................ 478
Sherrard, Lt. Gen. James E., III, USAF, Chief, U.S. Air Force
Reserve........................................................ 487
DEPARTMENT OF DEFENSE AUTHORIZATION FOR APPROPRIATIONS FOR FISCAL YEAR
2005
----------
TUESDAY, MARCH 2, 2004
U.S. Senate,
Subcommittee on Personnel,
Committee on Armed Services,
Washington, DC.
ACTIVE COMPONENT, RESERVE COMPONENT, AND CIVILIAN PERSONNEL PROGRAMS
The subcommittee met, pursuant to notice, at 2:30 p.m. in
room SR-232A, Russell Senate Office Building, Senator Saxby
Chambliss (chairman of the subcommittee) presiding.
Committee members present: Senators Chambliss, Dole,
Cornyn, Levin, and E. Benjamin Nelson.
Committee staff member present: Leah C. Brewer, nominations
and hearings clerk.
Majority staff members present: Scott W. Stucky, general
counsel; Diana G. Tabler, professional staff member; and
Richard F. Walsh, counsel.
Minority staff member present: Gabriella Eisen, research
assistant.
Staff assistants present: Sara R. Mareno and Pendred K.
Wilson.
Committee members' assistants present: Clyde A. Taylor IV,
assistant to Senator Chambliss; Christine O. Hill, assistant to
Senator Dole; Eric Pierce, assistant to Senator E. Benjamin
Nelson; and Terri Glaze, assistant to Senator Pryor.
OPENING STATEMENT OF SENATOR SAXBY CHAMBLISS, CHAIRMAN
Senator Chambliss. This hearing will come to order.
Let me, first of all, apologize to all of our witnesses.
Senator Nelson and I are having to do what you citizens pay us
to do, which is get over there and vote. When 10-minute votes
extend into 25 minutes, it gets a little frustrating. We have
one more vote that we're going to have to cast, and hopefully
we can get statements out of the way, and we'll go vote at the
end of the next vote, and come back and complete our hearing.
I want to go ahead and get started. We know you folks are
busy and have schedules that you operate on, so I'm going to
try to rush through my statement quickly here and get right to
our witnesses.
The subcommittee meets today to receive testimony on active
component, Reserve component, and civilian personnel programs
in review of the National Defense Authorization Act for Fiscal
Year 2005.
Dr. Chu, you're getting to be a regular over here. We're
always happy to see you, and we're glad to have you back today.
Dr. Chu. Thank you, sir.
Senator Chambliss. We also welcome the Assistant
Secretaries for Manpower and Reserve Affairs of each of the
Services, Reginald J. Brown, of the Army; William A. Navas, of
the Navy; and Michael L. Dominguez, of the Air Force.
Our second panel will consist of the personnel chiefs of
the military services, and I'll introduce them at the
conclusion of our first panel.
Our All-Volunteer Force reached its 30th anniversary last
year. This is an achievement for which we are all proud. We
truly have the finest military in the world. But it is
essential that we continue to work together to create the
incentives that will continue to result in good recruiting,
retention, and quality of life, and, through these means,
outstanding readiness.
Now, Dr. Chu, as you know, and I'm sure all of the other
gentlemen know, we had a hearing last week on sexual assaults
in the military, and we look forward to continuing the dialogue
on that issue to make sure that all of our men and women live
in safe and secure living, as well as working, environments. I
will tell you, too, that we are treating the situation relative
to the Air Force Academy (AFA) as a separate issue, and we're
going to be doing some follow-on relative to that. It will be
related to, but not in conjunction with, the issue of sexual
assaults in the military.
I want to just say that I will put my full statement in the
record.
[The prepared statement of Senator Chambliss follows:]
Prepared Statement by Senator Saxby Chambliss
Good afternoon. The subcommittee will come to order. The
subcommittee meets today to receive testimony on active
component, Reserve component, and civilian personnel programs
in review of the National Defense Authorization Request for
Fiscal Year 2005.
Dr. Chu, welcome. We're pleased to have you appear again
before the subcommittee. We also welcome the Assistant
Secretaries of each of the Services for Manpower and Reserve
Affairs: Reginald J. Brown of the Army, William A. Navas of the
Navy, and Michael L. Dominguez of the Air Force. Our second
panel will consist of the personnel chiefs of the military
services, and I will introduce them at the conclusion of our
first panel.
Our ``All-Volunteer'' Armed Forces reached its 30th
anniversary last year. This is an achievement for which we are
proud. We truly have the finest military in the world. But it
is essential that we continue to work together to create the
incentives that will continue to result in good recruiting,
retention, quality of life, and, through these means,
outstanding readiness.
Last week, Dr. Chu and the Vice Chiefs of Staff of each of
the Services testified before this subcommittee about the
deeply troubling issue of sexual assault in the Armed Forces.
We had a good exchange of views, and we received very useful
information about the current policies and programs within the
Department of Defense (DOD) for responding to victims of sexual
assault. I was encouraged by the determination that you, Dr.
Chu, and the Vice Chiefs expressed to take steps that will
prevent sexual assaults, provide vital services to victims of
rape and sexual assault, and ensure vigorous identification and
prosecution of offenders. All of the Senators present at that
hearing made it very clear that they will carefully review the
progress of the DOD Task Force and its findings and
recommendations. As I discussed at that hearing, I hope to see
changes implemented that will bring standardization of programs
and resources throughout the Services, thus ensuring safe
living and working environments for all women in uniform.
I want to start today by praising the performance of the
men and women of the United States Armed Forces over the past
year. At this time last year, our forces were massed on the
Iraqi border, in Kuwait, Qatar, the Persian Gulf and throughout
the Central Command (CENTCOM) Area of Operations (AO). In early
March 2003, they were only days away from the start of
Operation Iraqi Freedom (OIF)--a brilliant military campaign
that swept Saddam Hussein and his gang of murderers out of
power and created a new era of hope for the Iraqi people. Our
soldiers, sailors, airmen, and marines performed magnificently,
and continue to do so today, but we mourn for those who have
paid the ultimate price in defense of freedom. Our prayers go
out to the families of those who have died, and those who have
been injured, and we pray for the safety of those on duty today
carrying out the noble mission of OIF.
I am also mindful today of the high tempo of operations and
extended deployments that continue for so many service members.
We recognize the contributions of our active-duty, National
Guard, and Reserve personnel in protecting our freedom, and of
the sacrifices they and their families have made. We thank them
for their service.
There are many important issues that must be resolved in
the months ahead. For example, the appropriate manpower
strength for the active and Reserve components of the Services
is a central issue. General Schoomaker has testified that each
additional 10,000 soldiers would cost the Army $1.2 billion
and, if directed by Congress, an increase in authorized end
strength would jeopardize the Army's ability to modernize and
transform. Rebalancing the total force to enhance the Services'
ability to respond to emergencies and mobilize rapidly is a key
issue. Another matter of concern is whether--and how--to
enhance benefits and compensation. Dr. Chu, in your written
statement you noted the benefits of permissive pay authorities
such as hardship duty pay and assignment incentive pay in
responding flexibly to personnel shortfalls, and you
recommended linking pay improvements to effects on readiness.
The subcommittee will carefully consider your recommendations
and the budgetary implications of proposals affecting pay. In
this regard, the DOD's ongoing preparation of reports on the
sufficiency of the Reserve pay structure and of existing death
benefits for service members would be very useful. We urge you
to conclude those reports and get them to Congress as soon as
possible.
This year, the subcommittee will again work closely with
the DOD to ensure that the quality of life of the men and women
of the Armed Forces and their families continues to improve.
Our subcommittee was successful last year in focusing attention
on the level of support being provided to military families.
Our field hearings at Robins Air Force Base in Georgia and
Offutt Air Force Base in Nebraska focused on these issues and
included panels of spouses of deployed service members and
military parents. They articulated the problems they, as
spouses and parents, face in striving to raise strong families
while their loved ones are deployed, and during frequent career
moves. We will continue to focus on these issues during our
deliberations of the fiscal year 2005 budget.
I want to thank the subcommittee's ranking member, Senator
Ben Nelson, for his great support in the subcommittee's efforts
and how much I look forward to working with him this year. As
he knows, this subcommittee has a strong tradition of operating
in a bipartisan spirit on behalf of soldiers, sailors, airmen,
and marines. Senator Nelson, would you like to make any opening
remarks?
Senator Chambliss. I want to turn now to my good friend, my
close colleague, from the great State of Nebraska, my ranking
member, Senator Nelson, for his comments and to once again just
tell him how much I appreciate his support and his working
together in a bipartisan way to make sure that our soldiers,
sailors, airmen, and marines have the very best military in
which to serve.
Senator Nelson.
STATEMENT SENATOR E. BENJAMIN NELSON
Senator Ben Nelson. I thank you, Mr. Chairman. I appreciate
those kind remarks.
I also appreciate the fact that we're having this hearing
today, because of the importance of the subject as it relates
to the future of our military. We're all proud of the work that
they're doing around the world. Our forces just recently
deployed to Haiti to deal with issues that are of critical
importance to us and to others around the world.
I, too, would like to have my entire statement put into the
record.
[The prepared statement of Senator Ben Nelson follows:]
Prepared Statement by Senator E. Benjamin Nelson
Thank you Senator Chambliss. I join you in welcoming all of our
witnesses here today. I certainly look forward to their testimony.
This should be a very interesting hearing, and fiscal year 2005
should be a very interesting year from a military and civilian
personnel perspective. Even though we don't yet have the DOD's
legislative proposals for fiscal year 2005, we do know of some very
interesting personnel issues in the works.
End strength will be a very important issue in the next few years.
The Secretary of Defense has exercised the authority delegated to him
by the President to authorize the Army to go above its congressionally
authorized end strength by up to 30,000 soldiers. This is good news. It
appears that the DOD has finally acknowledged what we have been saying
for several years--that the Army is too small for all the missions
assigned to it.
While Congress and the DOD agree on the need for a larger force, we
still have an issue of how to pay for the increase. We can pay for more
end strength through the normal appropriation and authorization
processes, so that the cost of defense is clearly portrayed for the
American taxpayer, or we can pay for it through emergency supplemental
appropriations so that the cost doesn't impact as much on other Army
and Defense programs.
At the same time the Army will be increasing the number of soldiers
on active duty, the Air Force will be attempting to reduce its active
duty end strength by over 16,000 airmen. This is no easy task if it is
done in a way that honors the great service these airmen have so
admirably provided to their Nation when the Nation needed them. The
Navy will be facing a similar problem--the administration's budget
request proposes to cut Navy active duty end strength by 7,900 sailors.
Assignment processes are also changing. The Army plans to move from
an individual replacement system to a unit manning system as part of
its ``Force Stabilization'' initiative. The Army has tried on 11
different occasions to transition to some type of unit manning to
increase unit cohesion and combat readiness, but none of these attempts
have succeeded in the past. I hope that this 12th attempt will be
successful. The Navy is also changing to a new system for manning its
ships--a system the Navy refers to as ``Sea Swap.''
Our Guard and Reserve personnel have been mobilized and are being
employed like never before. They are making significant contributions
to our Nation's defense. The Secretary of Defense has initiated a plan
to rebalance the capabilities of the active and Reserve components to
make more judicious use of our citizen-soldiers. We are anxious to see
the results of this effort. Although some aspects of the use of our
Guard and Reserve personnel will be discussed today, we will have
another hearing completely devoted to Guard on Reserve issues on March
31.
As you can see, there are a lot of changes in the works for our
military personnel. There are also significant changes taking place
with respect to management of DOD civilian personnel. We will be paying
very close attention to how the DOD implements the new National
Security Personnel System (NSPS). So far, it has gotten off to a rocky
start.
At the same time this new civilian personnel system is being
implemented, each of the Services will be converting a large number of
military positions to civilian positions so that uniformed personnel
can be returned to the operating force. This will work only if the DOD
adequately funds the resulting increase in the civilian workforce.
Senator Chambliss, I see a lot of turbulence in the military and
civilian personnel area for the next several years. This will be
particularly challenging for the Services as it will take place while
they are heavily engaged in military operations.
I know that this committee will take seriously its oversight
responsibility to our soldiers, sailors, airmen, and marines to ensure
that their quality of life is enhanced, and will not be adversely
affected by these changes.
Senator Chambliss, I'm anxious to hear from our witnesses.
Senator Ben Nelson. I think it's important to say, at the
outset, that I'm very anxious to hear how we're going to
increase the end strength by 30,000 troops in the Army, how
it's going to impact a force reduction in the Air Force and in
the Navy, and how we're going to balance those interests.
On other occasions, the Army has attempted to reorganize--I
think, 11 times--and hasn't had a great deal of success, so I'm
sort of anxious to find out why we think the 12th time is the
charm. Not because I'm skeptical, but I'm one who recognizes
the importance of history as a prologue for the future. So I
would be very anxious to hear about that.
Of course, in terms of our Guard and Reserve personnel, I
think it's extremely important to find out how we're going to
reorganize the skill sets for different units of our military
so that our Active-Duty Force can be supplemented, augmented by
the inclusion of Guard and Reserve units, as additional sources
of military personnel, as opposed to a very critical part of
the personnel, from the ground up, as opposed to a top layer.
The status of the military that we're discussing today is
strong, but it suffers from overuse and over-deployment, in
many cases, of our Guard and Reserve units. It is, in fact,
going to create a problem for us at some point with recruitment
and retention. Just as a matter of fairness, I don't think that
the Guard and Reserve units should be activated and deployed
more frequently and for longer deployments than the active-duty
military. It was never intended for that, and so I'd be anxious
to get your thoughts on that.
So thank you very much, Mr. Chairman. Thank you to the
panelists for being here. It's good to see you again. I look
forward to your thoughts and comments.
Senator Chambliss. Thank you very much, Senator Nelson.
Dr. Chu, we'll start with you.
STATEMENT OF HON. DAVID S.C. CHU, UNDER SECRETARY OF DEFENSE
FOR PERSONNEL AND READINESS
Dr. Chu. Thank you very much, Mr. Chairman and Senator
Nelson. It's a great privilege to be here this afternoon with
my colleagues.
I do have a much longer statement that I hope you will
accept for the record.
Senator Chambliss. Certainly.
Dr. Chu. Let me summarize the main points that I'd like to
advance very briefly.
As you noted, Mr. Chairman, we have just passed the 30th
anniversary of the All-Volunteer Force. Since September 11,
2001, it has faced a series of the most significant challenges
in its history. I would argue, as I think you do, that the
performance of the All- Volunteer Force in the last 2\1/2\
years has been magnificent. Our job is to sustain that
magnificent performance with the steps available to us.
Let me briefly touch on four subjects: first, how we
propose to ease the strain on that force, as Senator Nelson has
pointed out as an issue; second, the incentives that we seek
from Congress to ensure a steady flow of recruits and a good
level of retention of experienced personnel in that force;
third, I'd like to say a word about the results to date, in
terms of recruiting and retention; and, fourth, very briefly,
cover important management changes we're making inside the DOD
as to how we manage our forces.
To the issue of strain on the force, we recognize that
current operations do place a strain on our personnel, and we
have a series of initiatives to alleviate that strain. You've
heard a great deal about the Army's plan to increase the number
of brigades within the existing divisional structure. We think
this will be helpful. It will require some increase in the
Army's end strength over the course of the next several years,
although the Army does intend to return to the level outlined
in the National Defense Authorization Act for Fiscal Year 2004,
as a long-term objective.
We are in the process, in fiscal years 2004 and 2005, of
converting 20,000 military slots across the DOD to civilian
status. That will give additional military head-room for truly
military tasks. We're very grateful to Congress for the NSPS
authorities that we think will advantage this process, both
immediately and over the long term.
We are, as Senator Nelson indicated, re-balancing both the
Active and Reserve Forces, with a total of 50,000 spaces,
changing skill designations in the period starting with fiscal
year 2003 and running through fiscal year 2005.
We are trying to do a better job at providing all Reserve
units at least 30 days notice on alert before they report for
mobilization. We are trying to adhere to the Secretary's
standard that a reservist would be called, at most, for 1 year
of service in 6 years time. We are trying to avoid second
mobilizations of any reservist, unless he or she is a
volunteer. Indeed, the use of volunteers is one of the
principles that we are underscoring in present operations.
We recognize, at the same time, that it is critical to
support the families in these circumstances, both active and
Reserve. My colleagues can speak to some of the innovations in
that regard, especially what we are calling the Military
OneSource approach to family support.
To the question of incentives, we are seeking in this
budget a 3\1/2\ percent across-the-board pay raise, a
continuation of an initiative begun some years ago to buy down
the out-of-pocket housing allowance, and, of course,
continuation of the important bonus authorities that are so
critical to our retention effort. We are, in parallel, seeking
an increase in the ceiling for what we call hardship duty pay,
which we think is a very important instrument under the present
circumstances.
As we look at the compensation changes made in concert
between the executive and legislative branches over the last 5
or 6 years, we do notice a trend that we would like to call
your attention to. That is, we have added a variety of benefits
that largely accrue to those personnel who have left active
service--post-service benefits, for the most part. I do think
in the present circumstances, we will want to focus our
attention on what we need to do for those currently serving on
active duty, as opposed to those who are finished with their
service or in a non-active status.
As to results, all of our components made their end
strength numbers last year. That's a product of recruiting,
retention, and attrition management. All of the various
components made their recruiting goals, except for the Army
National Guard, and I'm pleased to say that the Army National
Guard, in the first quarter of 2004, made its recruiting goal.
All components made, or very nearly made, their retention
objectives in the last fiscal year. Equally important, quality
indicators for the new recruits in the military services are at
high levels--near record levels, in fact. But this does require
constant vigilance, given the demands made of this force, and
we hope that we can work with you over the course of this year
to make sure that we maintain this strong track record.
On the management front, we are seeking in this budget
request a series of statutory changes that will enable us to
keep some of the most senior officers for longer periods of
time in their specific jobs, and a few for longer careers, as a
whole. At the same time, we'd like to streamline some aspects
of joint officer management while we look to the longer-term
issues that Congress has asked us to address with the special
studies now underway.
We are seeing, for the Reserve components, a more flexible
set of instruments that we have gathered together under the
heading of continuum of service, basically allowing us to take
advantage of the variation in individual circumstances
pertaining to that individual's ability to serve his or her
Nation, to participate in Reserve service.
We are proceeding with implementation of the NSPS. We hope
to have the first major group of employees under that system at
the start of fiscal year 2005. We have a Web site on which we
post developments, and on which we call the public's attention
to as a source of information as to how that is proceeding.
We have begun the dialogue, in concert with our Office of
Personnel Management (OPM) colleagues and with our unions. A
joint 2-day meeting was held just this last week.
We are proceeding with the Joint National Training
Capability that we hope to stand up in its initial version
during fiscal year 2005 to ensure that we train as we fight.
The first exercise in that effort was held this past January,
and, indeed, the participants reported how valuable it can be.
We would invite members of the subcommittee to visit these if
you're interested, as we proceed with this exercise regimen. We
certainly want to make those schedules available to you.
Defense health is one of the most important programs of the
DOD. We have a new set of contracts that we think will be more
effective in both delivering services and in controlling costs.
We have consolidated the 11 regions we had before to just
three, which will make it easier for military personnel to use
the system. There is significant growth in the cost of military
healthcare, both because of the general increase in healthcare
costs in our society at large, but also because more people are
coming back to the military health system as it proves a more
attractive benefit for retired families.
The results, the good results, that I can report on today,
and about which my colleagues can provide you with further
detail, these results reflect, I think, a very constructive
partnership between Congress and the executive branch. I hope
we can continue that constructive partnership, and I look
forward to working with you.
[The prepared statement of Dr. Chu follows:]
Prepared Statement by Dr. David S.C. Chu
INTRODUCTION
Mr. Chairman and members of this distinguished subcommittee, thank
you for the opportunity to be here today.
Today's personnel overview is much more than a ``report card'' or a
request for new legislation. I will be addressing the many ways that we
are supporting our troops and their families, and the many issues that
confront them. With your continuing support, I know that we can
continue to attract and retain the best and brightest, and sustain the
high quality of our All-Volunteer Force. Our young men and women and
their families deserve the best we can give them.
In my overview, I will outline the critical steps we have taken to
attract and retain talent in our Armed Forces--including targeted pay
raises and numerous quality of life improvements for the service
members and their families. Today, I will discuss a number of
initiatives we are undertaking, such as reducing stress on our forces,
rebalancing capabilities in the active and Reserve components, building
a foreign language capability, making military families a top priority,
and improving Department of Defense (DOD) healthcare management, to
name but a few.
Using authorities and flexibility you have provided us, we have
numerous initiatives underway to improve management of the force, and
to increase readiness. With your help last year, we are now
establishing a new National Security Personnel System (NSPS) that
should help us better manage our 746,000 civilian employees. Similarly,
we are using the new authorities granted us last year to preserve
military training ranges while keeping our commitment to responsible
stewardship of the environment. Flexible authorities that leverage
readiness best serve our national defense.
We do face some challenges, such as the growing list of military
entitlements that do not leverage readiness. With your continuing
support, however, I am confident we can appropriately compensate our
service members and their families for their sacrifices, yet maintain
fiscal integrity.
END STRENGTH
Reducing stress on our forces is a top priority. Some have called
for a permanent increase in end strength. We do not believe this is
wise. We continue to review the adequacy of our military capabilities
to ensure that we meet our Nation's security needs. End strength is a
critical determinant of capability, but only one of many other factors.
A permanent increase is not in the Nation's long-term interest. We have
a number of other initiatives underway to increase our near-term and
long-term capabilities while relieving near-term stress on the force.
The Services have begun converting 10,000 military positions to
civilian in fiscal year 2004 and have programmed an additional 10,000
conversions for fiscal year 2005. The military end strength made
available from these conversions will be used by the Army, Air Force,
and Marine Corps to significantly improve long-term military capability
and reduce stress on the active and Reserve components. The Navy's
military-to-civilian conversions will result in military end strength
reductions and substantial cost savings, thanks in part to fleet
modernization.
Moreover, by employing transformational force management practices,
the Services can perhaps achieve the greatest degree of flexibility in
utilizing the total force, while reducing both the stress on critical
career fields and the need for involuntary mobilization. Force
rebalancing, continuum of service, reach-back operations, rotational
overseas presence, and improvements in the mobilization process can
help to ensure that the Services have quick access to individuals with
the skills and capabilities required for both emergency operations and
sustained, day-to-day activities.
Given the flexibilities the law accords to the Secretary and the
military departments, adequate temporary end strength increases can be
pursued as necessary. As you will recall, Congress amended title 10 in
the National Defense Authorization Act for Fiscal Year 2003 to allow
the Secretary to temporarily exceed end strength by 3 percent instead
of the previous 2 percent authority. Such temporary authority provides
an efficient and timely way to meet Service requirements. The Army is
using this flexibility while it continues current operations and
reconfigures for future engagements. We anticipate that the requirement
for this end strength ``spike'' will dissipate as the global war on
terrorism military manpower needs abate, the Army transition
stabilizes, and our other initiatives take effect.
The United States can afford whatever military force level is
necessary and appropriate to ensure our national security, but adding
permanent military end strength should be the last choice . . . not the
first. The costs are sizable over the lifetime of each added service
member. Further, it takes time to recruit, train, and integrate new
military personnel--the desired results will not materialize in the
short run. Additionally, the funds required for a permanent increase in
military end strength would crowd out funding for the transformational
capabilities that are essential for our future security and offer the
best way to reduce stress on both our current and future forces.
Consequently, we should focus our efforts on making better use of our
existing end strength so that we can reduce stress on the force while
concomitantly increasing our capability.
REBALANCING THE FORCE
The Reserve components are making significant and lasting
contributions to the Nation's defense and to the global war on
terrorism while the DOD transforms to a more responsive, lethal, and
agile force. However, it has become evident that the balance of
capabilities in the active and Reserve components is not the best for
the future. There is a need for rebalancing to improve the
responsiveness of the force and to help ease stress on units and
individuals with skills in high demand.
Ensuring we have the right balance of our capabilities requires a
multifaceted approach by the DOD--no single solution will resolve the
challenges faced by the Services. To achieve this goal, we have engaged
in a cohesive rebalancing strategy to achieve the right force mix. The
strategy consists of the following points:
Move later deploying active component (AC) forces
forward in operations plans and early deploying Reserve
component (RC) forces later in the plan; shift assets among
combatant commanders.
Introduce innovative management techniques (such as
enhanced volunteerism, expanded use of reachback, and
streamlining the mobilization process to improve
responsiveness).
Rebalance capabilities by converting lower priority
structure to higher priority structure both within and between
the AC and RC.
Through a comprehensive rebalancing strategy, we will gain added
efficiencies from the existing force structure that may preclude any
necessity to increase force end strength. The rebalancing strategy has
as its objectives: to enhance early responsiveness by structuring
forces to reduce the need for involuntary mobilization during the early
stages of a rapid response operation; to spread mobilizations/
deployments across career fields by structuring forces to achieve
reasonable and sustainable rates; and to employ innovative management
practices. By employing innovative force management practices, the
Services can perhaps achieve the greatest degree of flexibility in
utilizing the total force, while reducing repeated use in certain
career fields and the need for involuntary mobilization.
Rebalancing efforts will not happen overnight. This process will be
iterative and ongoing, as demands on the total force change and new
requirements demand different skill sets. Already, in 2003, the
Services have rebalanced some 10,000 positions within and between the
AC and RC. For example, the Army is transforming 18 Army Guard field
artillery batteries into military police (MPs). We intend to expand
those efforts this year by rebalancing an additional 20,000 positions
and will rebalance another 20,000 in 2005--for a total of 50,000
rebalanced positions by the end of next year. Rebalancing is planned
for such critical fields as civil affairs, psychological operations,
chemical, Special Operations Forces, intelligence, and MPs. Indeed, we
are accelerating the creation of 19 MP provisional units through
conversions.
ACTIVE DEPLOYMENT AND RESERVE MOBILIZATIONS
Since the beginning of the global war on terrorism, approximately
171,250 active duty members have been deployed (Operation Enduring
Freedom (OEF) and Operation Iraqi Freedom (OIF)). As of December 31,
2003, 1,423,341 service members were on active duty.
In the Reserve components, we are in the midst of one of the
longest periods of mobilization in our history. The men and women of
the National Guard and Reserve have responded promptly and are
performing their duties, as the Nation requires. As of 31 December
2003, we had mobilized 319,193 Reserve personnel, since the beginning
of the global war on terrorism, who are performing and have performed
magnificently throughout the world. We are managing these call-ups in a
prudent and judicious manner, assuring fair and equitable treatment as
we continue to rely on these citizen-soldiers.
As of 31 December 2003, there were 181,459 mobilized under 10 USC
Sec. 12302.
Army National Guard: 91,079
Army Reserve: 65,079
Air National Guard: 6,420
Air Force Reserve: 9,376
Navy Reserve: 1,562
Marine Corps Reserve: 6,774
Coast Guard Reserve: 1,169
Managing Force Capabilities in High Demand Skills
With the global war on terrorism and the ongoing mobilization of
Guard and Reserve members, we are monitoring the capabilities in the
RCs that are in high demand. We have identified actions necessary to
reduce the demand on these capabilities, where necessary.
About 320,000 RC members have been called to active duty in support
for the global war on terrorism since September 11, 2001. To assess the
capabilities that are projected to be in demand as we prosecute the war
on terrorism, the DOD has conducted an analysis of what elements of the
RC have been called-up--evaluating that usage in terms of:
Frequency of call-up--the number of times members have
been called to active duty since 1996,
Percentage of available pool--what percent of the RC
force has already been used to support current operations, and
Duration--how long the members served when they were
called-up.
Frequency of call-up--to date, a relatively small number of RC
members have been called up in support of the current operation who
were called up for other contingency operations in the last 8 years.
Less than 12,000 out of the 876,000 members in the Selected Reserve (or
just over 1 percent) have been called up in support of multiple
contingencies since 1996. Another 16,000 (or about 2 percent of the
Selected Reserve) have been called up more than once for the global war
on terrorism. Overall, the frequency of call-ups does not indicate an
excessively high demand on the Reserve Force at this time.
Percent of available pool--Through December 2003, 36 percent of the
Selected Reserve Force was mobilized in just over 2 years of this
operation. However, the usage rate is not consistent across the force.
Some career fields--like force protection assets, civil affairs,
intelligence, and air crews--have been used at a much higher rate.
Other career fields--like medical administration, legal, and dental
care--have been used at a much lower rate. Currently, the utilization
is concentrated in about one-fourth of officer career fields and about
one-third of the enlisted career fields; furthermore, the highest
utilization is concentrated in a relatively small number of selected
career fields.
Duration--Tour lengths for RC call-ups have increased for every
operation since Operations Desert Shield/Desert Storm. The average tour
length for Operations Desert Shield/Desert Storm was 156 days. For
operations in Bosnia, Kosovo, and Southwest Asia, tours were for about
200 days. For those members who have completed tours of duty during the
current contingency, tour lengths have averaged about 320 days. To
mitigate the depletion of the available pool of Reserve assets, the DOD
policy is to utilize volunteers to the maximum extent possible. RC
members will not serve involuntarily more than 24 cumulative months.
Continuum of Service
We are in our second year of implementing a new approach in force
management called ``continuum of service.'' The continuum of service
will facilitate varying levels of participation and enable military
personnel to move back and forth between full-time and part-time
service. Particularly for reservists, this approach would make it
easier for them to voluntarily move up to full-time service for a
period of time, or into a participation level somewhere between full-
time and the traditional 38 days of Reserve training each year. Or it
would allow them to move in the other direction--fewer days of
participation as their circumstances dictate. Similarly, an active
service member could move into a RC for a period of time, without
jeopardizing his or her career and eventual opportunity for promotion.
Just as the continuum of service model encourages volunteerism among
the standing force, it also creates opportunities for military retirees
and other individuals with specialized skills to serve on a more
flexible basis, if their skills are needed.
The continuum of service model has a number of important
advantages: in addition to capitalizing on volunteerism, it will
enhance the ability of the Armed Forces to take advantage of the high-
tech skills many reservists have developed by virtue of their private
sector experience--while at the same time creating opportunities for
those in the Active Force to acquire those kinds of skills and
experiences. It improves our capability to manage the military
workforce in a flexible manner, with options that currently exist only
in the private sector. Finally, there are certain skills that are hard
to grow or maintain in the full-time force, but may be ideally suited
for part-time service in a RC, such as certain language skills and
information technology specialties. The continuum of service can
provide the opportunity for highly-trained professionals to serve part-
time and provide a readily available pool of these highly-specialized
individuals who would be available on an as-needed basis.
There are several areas in which we need your assistance to
implement the continuum of service. They include providing more
consistency in management and accounting of reservists serving on
active duty, providing greater flexibility in using inactive duty for
reach-back and virtual duty, allowing for an alternative military
service obligation and streamlined basic training for certain
individuals accessed into the force with unique civilian acquired
skills, and providing the authority to establish auxiliaries for the
Army, Navy, and Marine Corps, modeled after the very successful Coast
Guard Auxiliary. These modest, but significant changes will help the
DOD optimize the use of the force and facilitate volunteerism, thus
reducing the need to involuntarily call-up Guard and Reserve members.
Legislative proposals to effect these changes will be forwarded to
Congress for your consideration.
Balancing Critical National Security Resources
To preclude conflicts between Ready Reserve members' military
mobilization obligations and their civilian employment requirements
during times of war or national emergency, the DOD conducts a
continuous ``screening'' program to ensure the availability of Ready
reservists for mobilization. Once a mobilization is declared--as
occurred on September 14, 2001--all screening activities cease and all
Ready Reserve members are considered immediately available for active
duty service. At that time, no deferments, delays, or exemptions from
mobilization are granted because of civilian employment.
However, due to the unique situation that was created by the events
of September 11, 2001, the DOD immediately recognized that certain
Federal and non-Federal civilian employees were critically needed in
their civilian occupations in response to the terrorist attacks on the
World Trade Center and Pentagon. Accordingly, the DOD established a
special exemption process to help accomplish overall national security
efforts. As of December 31, 2003, we have processed 263 requests from
civilian employers to delay or exempt a reservist-employee from
mobilization. We approved 98 requests for exemptions, 90 reservists
were authorized a delay in reporting to give the employer time to
accommodate the pending mobilization of the employee, and 75 requests
were denied. We continue to receive exemption requests as additional
reservists are identified for mobilization and process them as
expeditiously as possible.
Employer Support of the Guard and Reserve
Employer support for employee participation in the National Guard
and Reserve is absolutely critical to recruiting and retaining quality
men and women into our Reserve Forces. Building employer support
requires a strong network comprised of both military and civilian-
employer leaders, capable of fostering communication, education and an
exchange of information. Employers' understanding of their legal
requirements concerning support for Guard and Reserve employees is
imperative.
The National Committee for Employer Support of the Guard and
Reserve (ESGR) is the DOD's primary office for outreach and education
to employers. ESGR coordinates, trains, funds, and directs the efforts
of a community-based national network of over 4,200 volunteers,
organized into 55 committees located in every State, the District of
Columbia, Guam, Puerto Rico, the Virgin Islands and in Europe. ESGR has
developed and implemented new training programs for their volunteers,
planned new industry symposia to bring together industry segments with
military and DOD leaders, expanded their presence at industry
conferences, and further developed and enhanced their partnerships with
the National Chamber of Commerce, State and local Chambers of Commerce,
and local and national human resource organizations.
Although we established a Guard and Reserve Employer Database in
late 2001 in which reservists could voluntarily provide information
about their civilian employers, we were having limited success in
populating the database. However, information about the civilian
employers of reservists is necessary for the DOD to meet its statutory
responsibilities to consider . . . ``civilian employment necessary to
maintain national health, safety, or interest'' (10 USC, Sec. 12302) .
. . when determining members to be recalled, especially members with
critical civilian skills and to inform employers of reservists
concerning their rights and responsibilities under the Uniformed
Services Employment and Reemployment Rights Act (USERRA).
Last year we began laying the groundwork for a mandatory reporting
program. That effort will culminate with the rollout of a new Civilian
Employment Information (CEI) program this spring. Under the CEI
program, reservists will be required to provide information about their
employers. We have been working closely with the Services and the RCs
in the development of this program to ensure we protect the privacy of
reservists with respect to the use of this information on their
civilian employers. For example, we would not directly contact an
employer about an individual reservist unless the reservist asked for
our assistance with an employer issue. But we could work with an
employer as part of our broader efforts to inform all employers about
the Guard and Reserve.
Populating the Guard and Reserve Employer Data Base is critical in
order to clearly focus employer outreach efforts. It will enable us to
work closely with the civilian employers who are directly affected by
the mobilization of reservists. The use of this program will also
assist in other research projects we have undertaken to determine if
and when significant problems with employers are emerging.
Understanding the challenges civilian employers must address will help
us identifying steps we can take that will be most beneficial to them--
strengthening our employer support program and making service in the
Guard and Reserve easier for our members.
The Value of the Reserve Components
The fiscal year 2005 Defense budget recognizes the essential role
of the RCs in meeting the requirements of the National Military
Strategy (NMS). It provides $31.3 billion for RC personnel, operations,
maintenance, military construction, and procurement accounts, which is
approximately 1 percent above the fiscal year 2003 appropriated level.
This represents 8.3 percent of the overall DOD budget, providing a
great return on the Nation's investment. Included are funding increases
to support full-time and part-time personnel, and the required
sustainment of operations. It also continues last year's effort toward
RC equipment modernization and interoperability in support of the total
force policy.
These funds support nearly 862,900 Selected Reserve personnel
requested in the President's budget. The Selected Reserve consists of
the following: Army National Guard 350,000; Army Reserve 205,000; Naval
Reserve 86,000, Marine Corps Reserve 39,600, Air National Guard
106,700, and Air Force Reserve 75,600, Coast Guard Reserve 11,000
(funded by the Department of Homeland Security (DHS)). Our total Ready
Reserve, which also includes the Coast Guard Reserve, Individual Ready
Reserve (IRR), and Inactive National Guard is 1,188,074 personnel.
ENTITLEMENTS GROWTH
Military Compensation
Sound compensation practices are essential to attracting and
retaining the caliber of individuals needed for a robust All-Volunteer
Force. With the support of Congress, we have made great progress over
the last few years in improving our members' basic pay. Since fiscal
year 2000, basic pay has increased 29 percent. Particularly noteworthy,
mid-grade noncommissioned officers, who represent the core of
experience and talent in our military services, have seen their pay
increase an average of 35 percent.
Likewise, we applaud Congress' continued support for reducing
military members' out-of-pocket housing costs, which stood at nearly 18
percent in fiscal year 2000. Through Basic Allowance for Housing (BAH)
increases during each of the past few fiscal years, we will achieve our
goal of totally eliminating average out-of-pocket housing costs with
this year's President's budget.
To capitalize on our successes in recruiting and retention and
sustain that momentum, we must continue to invest in items that
leverage readiness. Authorities for flexible compensation tools enable
the DOD to tailor incentives to respond to specific readiness demands
and provide the capacity to efficiently start and stop them. For
example, we are seeking an increase in the ceiling for Hardship Duty
Pay, which will furnish the DOD with the ability to compensate
appropriately members who are repeatedly deployed away from their
families and placed in harm's way in support of contingency operations.
Additionally, increased use of the recent Assignment Incentive Pay
(AIP) authority will provide a viable means of incentivizing hard-to-
fill duty stations, such as Korea and other remote locations, which
directly impacts unit readiness in a positive way.
Conversely, we discourage the expansion of entitlements and the
creation of new ones that do not leverage readiness. For example,
TRICARE for non-active reservists and their families could have a long-
term fixed cost of $1 billion annually with little payoff in readiness.
The phase-in of concurrent receipt for retirees with at least a 50-
percent disability and expansion of the Combat-Related Special
Compensation program, while not directly reflected in the DOD's budget,
will cost $6.1 billion a year within 10 years ($4.1 billion from the
DOD retirement fund and $1.5 billion from Veterans' Administration
entitlements), funds that could potentially be applied to areas that
better address national security needs. The chart below illustrates the
growth in the cost of recent new entitlements since 2000, projected out
to 2010.
This year, we understand Congress may be considering additional
expansions of entitlements programs, such as lowering the age Reserve
retirees receive their annuity from 60 to 55. Preliminary, rough
estimates indicate that this could cost $6.6 billion in payments,
nearly $4 billion in added health care costs, and $14 billion in
Treasury outlays over the next 10 years. Yet, we have no evidence this
would help shape the force or improve readiness; most reservists who
would immediately benefit are already retired. Proposals to eliminate
the reduction in survivor benefits that takes place at age 62, from 55
percent to 35 percent of military retired pay, when social security
provides the difference, could cost $800 million the first year and
exceed $1 billion per year within 5 years. A 5-year phase-in has been
scored by Congressional Budget Office (CBO) to cost $7 billion over 10
years. The phase-in of concurrent receipt, if expanded to full
concurrent receipt, would equal $8.4 billion a year within 10 years
(almost 40 percent greater than the newly-passed benefits).
More long-term entitlements are not the answer to our readiness
issues. We need flexible compensation and benefit authorities that can
focus benefits to support members deployed to a theater of hostilities,
as well as their families, and can be terminated when no longer
necessary. We firmly believe authorities of the type that leverage
readiness best serve the national defense.
Military Health System (MHS) Funding
Defense Health Program (DHP) costs continue to rise, reflecting
increased utilization by beneficiaries returning to the MHS for their
care. In 2003, the DHP experienced a 7 percent increase in new users;
we anticipate that the growth rate in 2004 will also be 7 percent.
These growth rates reflect healthcare increasing costs in the private
sector and the consequent election of MHS-eligible beneficiaries to
return to TRICARE. Activation of Reserve component members brings
additional eligible beneficiaries to the MHS.
The DOD has initiated several management actions to use resources
more effectively and thus help to control the increasing costs of
healthcare delivery. The MHS will implement performance-based budgeting
that focuses on value rather than cost of healthcare. An integrated
pharmacy benefits program including a uniform formulary based on
relative clinical and cost effectiveness is being established. Federal
pricing of pharmaceuticals in the TRICARE retail pharmacy program will
be used to generate significant cost avoidance. Utilization management
programs continue to ensure that all provided care is clinically
necessary and appropriate.
We need your assistance by restoring the flexibility to manage DHP
resources across budget activity groups. Our new healthcare contracts
use best-practice principles to improve beneficiary satisfaction and
control private sector costs. Our civilian partners must manage their
enrollee healthcare and can control their costs by referring more care
to our military treatment facilities (MTFs), or our direct care system.
In concert with the new contracts, we will implement a Prospective
Payment System to create the financial incentive for our MTFs to
increase productivity and reduce overall costs to the DOD; funds will
flow back and forth from the MTFs to the private sector. Currently,
MTFs' revised financing funds are in the private sector budget activity
group. Fencing DHP funds not only prevents transfer of funds from MTFs
to the private sector, but also prevents transfer of private sector
funds to the MTFs. Fencing DHP funds does not allow MTFs to use these
revised financing funds to increase their productivity and workload
without prior approval reprogramming. We understand and appreciate that
the congressional intent was to protect direct care funding; however,
fencing the DHP funds will adversely affect both the MTFs and care in
the private sector. We urge you to allow the MTFs and the MHS to manage
the DHP as an integrated system. Funds must be allowed to flow on a
timely basis to where care is delivered. Reprogramming is a 3 to 6
month process.
Reserve Health Benefits
In addition to the enhanced benefits the DOD offered to activated
RC members and their families during 2003, the fiscal year 2004 DOD
Supplemental Appropriations Act included even more new benefits. The
new temporary Reserve Health program offers us the ability to assess
its benefits after the trial period is over. We will look to see if
they adequately enhanced access to care for our RC members and their
families and improves our readiness as a fighting force. Assuring the
medical readiness of reservists when they are called to active duty
registers as one of our highest priorities. Plus, providing excellent
benefits to the families of activated reservists and supporting them in
the transition to and from active duty are vitally important
responsibilities. Looking to the future, we need to proceed cautiously
in considering costly new entitlements for reservists who have not been
activated. A key issue would be the effect of a new entitlement on
recruitment and retention of both Reserve and active duty component
members.
IMPROVING MILITARY PERSONNEL MANAGEMENT
Recruiting
The success of our All-Volunteer Force starts with recruiting.
During fiscal year 2003, the military services recruited 178,350 first-
term enlistees and an additional 6,528 individuals with previous
military service into their active duty components, for a total of
184,878 active duty recruits, attaining over 100 percent of the DOD
goal of 184,366 accessions.
The quality of new active duty recruits remained high in fiscal
year 2003. DOD-wide, 95 percent of new active duty recruits were high
school diploma graduates (against a goal of 90 percent) and 72 percent
scored above average on the Armed Forces Qualification Test (versus a
desired minimum of 60 percent).
In the RCs, during fiscal year 2003, the military services
recruited 259,290 first-term enlistees and an additional 84,312
individuals with previous military service for a total of 343,602
recruits, attaining 104 percent of the DOD goal of 331,622 accessions.
All AC and RC, except the Army National Guard, achieved their accession
goals.
We are closely monitoring the effects of mobilization on recruiting
and retention, especially for the RCs. The Reserve end strength
objective for fiscal year 2003 was achieved. Despite a recruiting
shortfall, the Army National Guard did achieve its end strength, thanks
to low attrition. The recruiting picture for the Army National Guard is
much better through the first quarter of fiscal year 2004--achieving
102 percent of mission thus far.
We are optimistic that all Services will achieve their active duty
recruiting goals this fiscal year. All Services entered fiscal year
2004 with a sizable delayed entry program, and all Services are ahead
of their year-to-date goals for active duty recruiting. Unlike the AC,
the RCs do not routinely contract recruits for accession into a future
period. So, while the ACs entered fiscal year 2003 with healthy delayed
entry programs, the RCs must recruit their entire goal in this current
fiscal year.
The trend of an increasing percentage of RC recruits without prior
military service continues. Approximately 50 percent are now expected
to come directly from civilian life. This is a result of high AC
retention contributing to lower IRR populations.
For 2004, all RCs are continuing to focus their efforts on
maintaining aggressive enlistment programs by using both enlistment and
re-enlistment incentives in critical skill areas. Emphasis will be
placed on the prior service market for both officers and enlisted
personnel. The RCs will expand their efforts to contact personnel who
are planning to separate from the active component long before their
scheduled separation and educate them on the opportunities available in
the Guard and Reserve. In addition, the RCs will increase their efforts
to manage departures. All RCs are achieving success in retention, with
year-to-date attrition well below previous years.
The Services accessed 17,909 commissioned officers to active duty
in fiscal year 2003. The Marine Corps met its numerical commissioning
requirement, with the Army and Navy finishing the year within 1.5
percent of their requirement. The Air Force finished with a shortfall
of 4 percent, almost exclusively in medical specialty direct
appointments. In fiscal year 2004, active duty officer accessions are
on track in all Services for numerical success this year. In fiscal
year 2003, the RCs reduced the shortfall of junior grade officers by
adding an additional 1,455 officers to the force.
Retention
In fiscal year 2003, retention was good. Services met virtually all
of their retention goals. The Marine Corps barely missed its goal for
retaining first-term personnel and the Air Force fell slightly short of
its goal for retaining individuals in their second term of service.
Despite extended deployments, long separations, and dangers of combat,
soldiers are staying with the Army. This year's fiscal year outlook
remains optimistic as evidenced by our first quarter achievements.
--------------------------------------------------------------------------------------------------------------------------------------------------------
Fiscal Year Fiscal Year
Active Duty Enlisted Retention, 1QTR Fiscal Year 2004 Reenlisted 1st QTR Goal Percent of Goal 2004 Goal 2005 Goal
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Army
- Initial........................................................ 6,121 6,141 99.7 percent 23,000 19,949
- Mid Career..................................................... 5,046 5,276 95.6 percent 20,292 23,528
- Career......................................................... 3,411 3,330 102.4 percent 12,808 11,881
Navy
- Zone A......................................................... 63.1 percent 56 percent Exceeded 56 percent Not available
- Zone B......................................................... 76.3 percent 70 percent Exceeded 70 percent Not available
- Zone C......................................................... 88.5 percent 85 percent Exceeded 85 percent Not available
Air Force
- 1st Term....................................................... 67 percent 55 percent Exceeded 55 percent 55 percent
- 2nd Term....................................................... 75.5 percent 75 percent Exceeded 75 percent 75 percent
- Career......................................................... 97.5 percent 95 percent Exceeded 95 percent 95 percent
Marine Corps
- 1st term....................................................... 4,351 3,813 114 percent 5,958 5,850
- Subsequent..................................................... 2,299 1,407 164 percent 5,628 5,900
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The Services are adequately resourced to meet their retention goals
provided the tempo and economic conditions remain at the same level as
the last fiscal year. We will be monitoring retention carefully should
the tempo increase further, or if economic developments require us to
consider implementing additional incentives.
Joint Officer Management (JOM)
The mission requirements of the military are more focused on joint
tasks; in fact, Joint Task Forces now define the way in which we array
our forces for war and that has filtered down into our training
methods. Military organizational structures have evolved to meet these
new joint warfighting requirements. The DOD's management processes for
joint duty assignments, education and training are governed by the 1986
Goldwater-Nichols Act.
Although we have experienced profound success, the operating
environment we face has changed since the early days of the Goldwater
Nichols Act. In response, the DOD is refining our strategic plan for
joint officer management, education and training, and is using the
ongoing, congressionally-mandated, Independent Study of Joint
Management and Education to help evaluate and validate how we best meet
the challenges of the early 21st century.
We look forward to working with Congress in strengthening joint
management and training. As a modest start, we are proposing several
administrative reforms to simplify and streamline processes and program
requirements: modifying the definition of a ``tour of duty'' to count
multiple consecutive joint tours as one continuous tour; modifying
annual reporting requirements by adding more meaningful metrics for
measuring joint compliance; allowing the accomplishment of Phase II
Joint Professional Military Education (JPME) in less than 3 months; and
making permanent the joint promotions policy objective for the ``other
joint'' category, which includes Joint Staff Officers (JSOs), to
greater than or equal to the Service board average.
The DOD is assessing the entire career continuum of officer
education and training, including joint requirements, with the goal of
reducing the amount of in-residence time required, maximizing viable
advanced distributed learning (ADL) opportunities, and integrating
joint requirements. We want to train and develop our leaders like we
fight--in a joint environment, and we are moving quickly to match
policy to today's operational environment. We seek Congress' assistance
in making these changes in law that might be necessary to support those
common objectives.
Building a Foreign Language Capability
Lessons from current operations and the global war on terrorism
have demonstrated the need for increased language ability and
accompanying area knowledge within our Armed Forces, and an increased
emphasis on languages reflective of the post-Cold War threat.
We need to change the way foreign language expertise is valued,
developed and employed within the DOD, and language needs to be viewed
as a military readiness capability. For present and future operations,
we need members of the Armed Forces who can understand and communicate
in languages other than English. This includes service members with
language ability more sophisticated than that routinely achieved
through our current language training and public and private education
systems. We need a way to equip deploying forces with a sufficient
ability to communicate in the language of the land. We also need a plan
for surging capability beyond that of the military forces, when
required. We need service members and leaders who understand the
complexities of languages and cultures in a global society.
Much work needs to be done in this area, and we have engaged a
number of studies to inform our decisions. We have already initiated
the development and employment of crash courses for troops deploying to
Iraq. The Army is executing a pilot IRR program that targets the
enlistment of Arabic speakers for support as linguists.
With over 1,300 faculty and 3,800 students, the Defense Foreign
Language Institute's Foreign Language Center (DLIFLC) is the world's
largest foreign language school--and our primary source of language
instruction. An oft-quoted statistic is that DLIFLC has more faculty
teaching DOD's five highest enrollment languages than all U.S. students
graduating in those languages nationwide. It is an institution whose
product--a language qualified graduate--is critical to global U.S.
military operations. Our first area of emphasis is to ensure that this
school house can support our language capability requirements.
Our fiscal year 2005 goal is to ensure the center can meet critical
requirements by teaching basic language to troops prior to deployment,
to improving training development, and to improving the capability to
produce linguists with an advanced degree of language competence.
Rest and Recuperation (R&R) Leave
Over 46,000 service members and DOD civilians have participated in
the R&R Leave Program in support of OIF and OEF. The R&R Leave Program
is vital to maintaining combat readiness when units are deployed and
engaged in intense operations. Feedback from Service members
participating in the R&R Leave Program indicates it is a successful
program offering service members a respite from hostile conditions, an
opportunity to leave the area of responsibility (AOR), release stress,
spend time with their family/friends and return reenergized. R&R Leave
will continue to be offered to military members and DOD civilians
deployed in Central Command (CENTCOM) AOR in support of the global war
on terror at the discretion of the theater commander.
Citizenship
The DOD is working closely with the DHS's Citizenship and
Immigration Service (CIS) to expedite citizenship applications for
immigrants who serve honorably as members of our Armed Forces.
Approximately 37,000 active duty and Reserve personnel are non-U.S.
citizens and approximately 7,000 of these personnel have applied for
U.S. citizenship. The CIS established a special office in their
Nebraska Processing Center to expedite military member citizenship
applications. Section 329 of 8 USC provided an exception where the
President can authorize immigrants serving in the U.S. Armed Forces
during times of conflict to apply for citizenship after 3 years of
honorable service. Public Law 108-87 reduced this waiting period to 1
year. The average time for processing expedited citizenship
applications has been reduced from 9 months to approximately 90 days.
The military services are informing non-U.S. citizen military members
of the opportunity for expedited citizenship through radio and
television, press releases and periodic messages through command,
personnel, legal and public affairs channels. However, finalizing
citizenship requirements for military members overseas has been
problematic. We are working with the CIS to expand authority for
conducting naturalization interviews and swearing-in ceremonies
overseas. In the meantime, the DOD authorizes emergency leave for
service members who need to complete citizenship processing, and seeks
to identify members with pending citizenship applications in order to
ensure they are processed and finalized before they deploy.
Training Transformation
Our ability to successfully defend our Nation's interests relies
heavily upon a military capable of adapting to rapidly changing
situations, ill-defined threats, and a growing need to operate across a
broad spectrum of evolving and emerging missions, including joint urban
operations, joint information operations, stability and support
operations, and asymmetric warfare. The Services have been highly
successful for many years by possessing a training superiority over all
real and potential adversaries. We intend to maintain that critical
edge in the future by continuing to move our training methods and
capabilities beyond those of the Cold War, and to integrate them into a
single, focused capability.
Transformed training is a key enabler to transforming this fighting
force--and the Training Transformation (T2) Initiative is vital to the
DOD's transformation efforts. I am pleased to report that since my last
testimony to you, the DOD, with your assistance, has made significant
progress in transforming DOD training to improve joint operations. We
have developed and implemented three supporting joint capabilities.
Collectively, these capabilities, when mature, will provide a robust,
networked, live, virtual, and constructive training and mission
rehearsal environment that enables DOD to build unparalleled military
capabilities that are knowledge-superior and adaptable. First, the
Joint Knowledge Development and Distribution Capability (JKDDC) is
working to prepare individuals by developing and distributing joint
knowledge via a dynamic, global-knowledge network that provides
immediate access to joint education and training resources. Second, the
Joint National Training Capability (JNTC) is preparing forces by
providing command staffs and units with an integrated live, virtual,
and constructive training environment with joint global training and
mission rehearsal in support of specific operational needs. This
January, we completed our initial JNTC event at the Western Range
Complex. It has been deemed a very successful first step with great
leadership and support from the Services and Joint Forces Command.
Three additional events will be conducted through the remainder of
fiscal year 2004. Lastly, the Joint Assessment and Enabling Capability
will develop and three levels of strategic performance assessment to
determine: the training value provided by JNTC and JKDDC with regard to
combatant commander needs; how well training transformation is
integrated with DOD-wide policies, procedures, and information systems;
and to what degree are the outcomes of training transformation aligned
with the DOD's strategic transformation goals.
It is not easy to plan and execute complex joint combat operations
when the Services have not fully trained in accomplishing those tasks.
Consequently, during the January JNTC event, our forces honed their
warfighting skills in joint close air support and other challenging
joint tactical tasks that were used on the battlefields of Afghanistan
and Iraq. Admiral Edmund G. Giambastiani, Commander, U.S. Joint Forces
Command, said it best when he reflected on the importance of JNTC--
``What the joint community has been able to do with the JNTC is begin
the second wave of training transformation--where we can now link the
service training ranges with forces around the country--and in time,
around the world--to a common joint environment at the operational
level. In a sense, this new training transformation is producing `Born
Joint Training' that seamlessly brings together a combination of live,
virtual, and constructive capabilities to create a common joint
training environment. An important aspect of the JNTC is that it also
avoids any additive requirements to Service training. . . .''
We are committed to meeting joint mission requirements of our
regional combatant commanders and must ensure that headquarters and
component staffs deploying to a combatant command are fully trained to
joint standards and in the concepts of network-centric warfare prior to
their deployment. Our focus is to prepare for joint operations so that
we never conduct an operation for the first time in combat.
Range Sustainment
Continued and assured access to high-quality test and training
ranges plays a critically important role in sustaining force readiness
levels. The DOD has increasingly come to recognize that encroachment
issues may limit the military's ability to train as they expect to
fight. Urban sprawl, loss of frequency spectrum, restrictions on air
space, and endangered species--related restrictions on training lands
may cause some restrictions on training. Such constraints force the
Services to alter or compromise training regimens. Over the past
several years, we have discussed these problems with Congress, and we
appreciate your concern and assistance in achieving meaningful
solutions. We will continue to work closely with you as we grapple with
how best to sustain our training capabilities at the same time we seek
to transform our Armed Forces.
The DOD Range Sustainment Initiative is pursuing a comprehensive
solution to encroachment pressures on test and training ranges. The
initiative addresses policy, organization and leadership, programming,
outreach, and legislative clarification. In addition, the DOD has
initiated a significant compatible land use and buffer zone planning
effort intended to mitigate further range encroachment based on
authorities provided to the DOD in the National Defense Authorization
Act for Fiscal Year 2003.
Sexual Assault
Sexual assault will not be tolerated in the DOD--that message is
clear throughout the chain of command. It is a crime that is punishable
under the Uniform Code of Military Justice (UCMJ). Commanders at every
level have a duty to take appropriate steps to prevent it, to protect
victims, and hold those who commit such offenses accountable.
Each of the Services has sexual assault policies for the health
care support of victims. This support is available to service members
both in the United States, at overseas duty stations, and in the
current deployment theater.
Last summer the Fowler Panel, an independent panel, investigated
allegations of sexual misconduct at the Air Force Academy (AFA). Their
report made recommendations with a single priority in mind: the safety
and well-being of the women at the AFA. Air Force senior leaders are
implementing those recommendations now. In addition, the Defense Task
Force on Sexual Harassment and Military Service Academies will assess
and make recommendations, including any recommended changes in law,
relating to sexual harassment and violence at the United States
Military and Naval Academies.
However, prevention through education, review and reinforcement of
what constitutes sexual assault and related crimes, and their
consequences is key. Development and sustainment of working
environments that instill trust among all members must begin at the
lowest level of leadership and continue to the top of the DOD. My
Deputy Assistant Secretary of Defense for Force Health Protection and
Readiness, Ellen Embrey, now leads a Secretary of Defense-appointed
task force to ensure proper command climate and infrastructure support
is in place to safeguard the victims of sexual assault.
Domestic Violence/Victims Advocacy
As with sexual assault, domestic violence will not be tolerated in
the DOD. It is an offense against our institutional values and
commanders at every level have a duty to take appropriate steps to
prevent it, protect victims, and hold those who commit them
accountable.
The DOD continues to make significant progress in addressing the
issue of domestic violence within military families. We remain
committed to implementing the recommendations made by the Defense Task
Force on Domestic Violence and have made major strides toward that
goal. Our efforts encompass a range of activities including legislative
and policy change, training for key players in our efforts to prevent
and effectively respond to domestic violence, and collaboration with
civilian organizations.
We worked closely with Congress last spring and summer to create or
change legislation pertaining to transitional compensation for victims
of abuse, shipment of household goods for abused family members, and a
fatality review in each fatality known or suspected to have resulted
from domestic violence or child abuse. These changes are reflected in
the National Defense Authorization Act for Fiscal Year 2004.
The DOD has partnered with the Office on Violence Against Women of
the Department of Justice (DOJ) for several joint initiatives that
include training for law enforcement personnel, victim advocates,
chaplains, and fatality review team members. As a part of our
collaboration with the DOJ, we are conducting demonstration projects in
two communities near large military installations. The goal of the
projects is to develop a coordinated community response to domestic
violence focusing on enhancing victim services and developing special
law enforcement and prosecution units. We know that military and
civilian collaboration is critical to an effective response to domestic
violence since the majority of military members and their families live
off the installations.
The DOD partnered with the Battered Women's Justice Project and the
National Domestic Violence Hotline to conduct training for the hotline
staff to provide information about the military to enhance hotline
staffs' ability to assist military related victims who contact the
hotline. We are also working with the Family Violence Prevention Fund
to develop a comprehensive domestic violence public awareness campaign
that will be disseminated throughout the DOD.
We have initiated implementation of 45 of the nearly 200 task force
recommendations, focusing on recommendations pertaining to victim
safety and advocacy, command education, and training key players who
prevent and respond to domestic violence such as law enforcement
personnel, health care personnel, victim advocates, and chaplains.
We are pleased with the progress we have made but realize there is
more work to be done. We are working to ensure that the policies we
implement are viable across all Services both in the continental United
States and overseas, and minimize the possibility of unintended
consequences that compromise the safety of domestic violence victims
and their children. We collaborate closely with those who will be
responsible for implementing the policies we write to maximize their
effectiveness across the DOD.
IMPROVING DOD HEALTHCARE MANAGEMENT
The DOD-Department of Veterans' Affairs (VA) Partnership
We have successfully shared healthcare resources with the
Department of Veterans' Affairs (VA) for 20 years, but many
opportunities remain. In the past year, we introduced a common national
billing rate for our sharing agreements, greatly simplifying
administrative issues and paving the way for increased agreements at
the local level.
In 2003, the President's Task Force to Improve Health Care Delivery
for our Nation's Veterans outlined a broad and substantive agenda to
foster even greater collaboration in the coming years. We have taken
action on a number of the recommendations already. We initiated a joint
strategic planning process, began the process of electronically sharing
medical information, identified additional joint contracting
opportunities, included the VA as network providers in all of our
TRICARE contracts, and other activities to promote access to quality,
affordable care for veterans and retirees. In the coming years, greater
collaboration on our capital planning and facility life-cycle
management efforts will benefit all of our beneficiaries and the
American taxpayer.
TRICARE--The Military Health Plan
We have initiated a wholesale redesign of how we will organize,
manage and motivate our health delivery system in service to our
beneficiaries. In August 2003 we awarded new TRICARE contracts--one
major piece of our TRICARE redesign.
Contracts
The first step in redesign of TRICARE was to simplify. We reduced
the number of TRICARE regions from 11 to 3. We reduced the number of
contracts from seven to three; and the three TRICARE regions match the
geographic span of the three TRICARE contracts. With these new
contracts, beneficiaries will realize easier access to care, better
customer service, and enhanced quality of care. The current and future
contractors have committed to smoothly transition every aspect of their
responsibilities while maintaining the highest standards of care and
service. Throughout the transition, we have promised to keep
beneficiaries well informed.
We have ``carved out'' some major elements of the old TRICARE
contracts into separate and discrete contracts. These new contracts
will leverage the expertise resident in companies whose core competency
is pharmacy management or claims processing or marketing. With this
carve out, we have established an integrated pharmacy benefits program
that includes a uniform formulary based on relative clinical and cost
effectiveness. The national retail pharmacy contract provides for use
of Federal pricing of pharmaceuticals and will allow better management
while improving beneficiary satisfaction by making it easier to obtain
prescriptions while traveling.
Governance
The new organizational structure of TRICARE will transform and
streamline healthcare management to enhance efficiency, productivity
and customer service in support of our commitment to the best
healthcare possible for all entrusted to our care. The restructuring
will strengthen the delivery system through partnering of our MHS
personnel and our purchased care contractors. TRICARE Regional
Directors will integrate military treatment facilities with civilian
networks, ensure support to local commanders, and oversee performance
in the region.
We enlarged the role and responsibilities of medical commanders in
their local health care markets--the focus for accountability.
Commanders will better manage services and support to their patients--
activities previously managed by the TRICARE contractor--including
patient appointing, utilization management, the use of civilian
providers in military hospitals and clinics (i.e., resource sharing
providers), and other local services.
The central management effort in TRICARE will be to establish and
then manage toward objectives set in annual business plans; plans
developed locally and then built into Service and regional plans. The
new regional directors have a key role in gaining participation of
providers in TRICARE and in implementing the plan to improve TRICARE
Standard. This health delivery option has served beneficiaries for over
35 years and we have underway efforts to improve it for those who
choose use it. Gaining beneficiary support and satisfying their
healthcare needs serve as the objectives for which the TRICARE
contracts and organization are designed.
Force Health Protection
The DOD Force Health Protection program is comprised of a broad
constellation of activities designed to preserve and protect the health
and fitness of our service members from entrance into the military
until separation or retirement. Preventive measures, environmental
surveillance, and advances in military medicine have supported our
worldwide operations with remarkable results. Despite deployments to
some of the most austere environments in the world, we have seen the
lowest rates of non-battle illnesses and injuries in the history of
warfare. This is the result of increased focus, resources, line
commitment, and service member education.
Health assessments
We ensure a healthy force through high medical standards at the
time of accession, periodic medical and dental examinations, routine
and special-purpose immunizations, and ready access to high quality
healthcare. Learning from the Gulf War, prior to and following
deployment, service members now receive health assessments to ensure
they are fit for deployment and to identify any health issues once they
return from deployment. Deployment health records are maintained in the
individual's permanent health record and an electronic copy of the
post-deployment health assessment is archived for easy retrieval and
research. We have begun an aggressive quality assurance program to
monitor the conduct of these assessments.
Immunization programs
Protecting our forces involves countering potential health threats.
Among the numerous preventive health measures in place for our service
members today, we have vital immunization programs. These programs
offer protection from diseases endemic to certain areas of the world
and from diseases used as weapons, specifically anthrax and smallpox.
These vaccines are highly effective and we have based our programs on
sound scientific information that independent experts have verified.
They are essential to keep our service members healthy.
Medical Technology on the Battlefield
Last year we introduced elements of the Theater Medical Information
Program (TMIP) and Joint Medical Work Station to OIF. These
capabilities provide a means for medical units to electronically
capture and disseminate near real-time information to commanders.
Information provided includes in-theater medical data, environmental
hazards, detected exposures and critical logistics data such as blood
supply, beds and equipment availability. New medical devices introduced
to OIF provided field medics with blood-clotting capability while
light, modular diagnostic equipment improved the mobility of our
medical forces, and protective gear served to prevent injuries and save
lives.
Medical hold
One consequence of the pre- and post-deployment health assessments
is the identification of more service members as medically unqualified
for deployment and even for military service. This has generated
additional Medical Evaluation Board processing than previously
experienced; it has contributed to the large numbers of service members
awaiting healthcare and specialty consultations. Another contributing
factor to the ``medical hold'' issue is the number of RC personnel
activated who are determined to be medically unqualified for
deployment. The Army has taken a series of actions to alleviate the
problem, and has significantly reduced the numbers of individuals in
this category. We are committed to deploying healthy and fit service
members and to providing consistent, careful post-deployment health
evaluations with appropriate, expeditious follow-up care when needed.
Individual medical readiness
Among the many performance measures tracked within the MHS is the
readiness health status of individual members, both active and Reserve
components. Determining individual fitness for deployment and for
continued service is an important determination. For the first time,
the MHS will track individual dental health, immunizations, required
laboratory tests, deployment-limiting conditions, Service-specific
health assessments and availability of required individual medical
equipment. This tracking should assist in alleviating the RC medical
holdover issues in the future.
Transition to VA
After service members return from deployments, healthcare is
available through military and VA providers. While our collaborative
efforts with the DVA span the entire MHS, there is no greater
imperative than to ensure we successfully manage the transition of
service members from active to veteran status. A significant advance
was made with the establishment of the Federal Health Information
Exchange, allowing for the electronic transfer of essential medical
information. Improved communication and education for service members
as well as enhanced case management for patients have improved the
transition to veteran status.
Readiness Assessment and Reporting
We are dramatically improving the way we measure the readiness of
our military units and support structure-finally answering the elusive
``ready for what'' question. Our new Defense Readiness Reporting System
(DRRS) provides a near real time assessment of military capabilities,
and uses this information to improve the way we plan and manage our
forces. Our partnerships with United States Pacific Command (PACOM) and
the Navy have produced working, scalable versions of measurement and
assessment tools over the past year. PACOM designed the Joint Military
Assessment Tool to allow organizations from the combatant commander-
level down to tactical units to assess their ability to perform
assigned missions. Navy's DRRS-Navy expanded PACOM's effort by
including nearly all operational naval units and creating the ability
to view related, output-focused metrics. Over the course of the year,
we will continue expanding our scope to include key Army units and
introduce initial scenario assessment tools into the DRRS suite. We
expect to have an initial operational capability for DRRS by September
(2004), with a phased implementation throughout DOD over the next 3
years (2007).
RECRUITING AND RETENTION OF CIVILIANS
I want to take this occasion to again thank the committee and
Congress for enacting the NSPS in the National Defense Authorization
Act for Fiscal Year 2004. In developing NSPS, our pledge to you and our
workforce is this: our civilian employees deserve a flexible personnel
management system, and we will make sure it's fair.
The purpose of NSPS is to strengthen the ability of commanders and
employees to meet their mission requirements in an ever-changing
national security environment. A commander has three personnel cadres
with which to perform the mission: military, civilian, and contract.
The opportunity for the civilian employee and commander to respond
rapidly to changing requirements is seriously compromised by a rigid
and fragmented system of civilian personnel management. Additionally,
motivation is key to employees performing well on the job and we must
change the recognition system to respond to employee concerns that good
work is not recognized as it should be. A rigid, slow system of
personnel management does not motivate our employees to do their best.
Installation commanders have to meet a number of mission objectives and
these objectives are constantly changing. NSPS will allow us to develop
a more rational personnel management system, provide employees new
opportunities, and give commanders and managers more flexibility to
accomplish the mission.
In a government-wide survey, DOD employees made it clear that the
current personnel system is not working even though they like their
work, believe they do it well, and have a good work-life balance.
However, only 47 percent said they are satisfied with the recognition
they receive for doing a good job, only 40 percent said that creativity
and innovation are rewarded, only 32 percent said that the awards
programs provide an incentive to do their best, only 31 percent said
they are satisfied with the opportunity to get a better job in the
organization, and only 26 percent said that steps are taken to deal
with poor performers. We can and should do better than that; NSPS gives
us that opportunity.
How are we doing in implementing NSPS? We begin with the following
tenets:
We recognize that a new system that is both fair and
perceived to be fair is essential to the accomplishment of our
mission.
We recognize that serious collaboration with
stakeholders and continuous communication with employees is
critical to making the new system work.
We recognize, as the law prescribes, that NSPS must
preserve basic employee protections, including merit
principles, veterans' preference, anti-discrimination rules,
due process, prohibited personnel practices, and the right to
join unions and bargain.
We are committed to implementing NSPS fairly and responsibly. We
have established a cross-component program management office to guide
implementation. In January, we met with union representatives to begin
the development of a new system of labor-management relations. In
February, we provided the unions, upon their request, a concept paper
to begin the dialogue and collaborative process. Last week, we met with
the unions to discuss these concepts and afford the unions an
opportunity to provide their concepts. We are close to identifying
those organizations that will initially participate in NSPS. By the end
of this calendar year, we plan to begin implementing NSPS within the
DOD following an intensive training program for supervisors, managers,
human resources specialists, employees, as well as commanders and
senior management.
TAKING CARE OF FAMILIES
Military families are a top priority for the DOD, especially those
impacted by deployment. The DOD is sensitive to the hardships and
challenges faced by military families when the service member is away
from home for a long period. Service members perform tough duty in
austere locations, while their families deal with the stress and
anxiety associated with extended separations. Current deployments
necessitate robust support. The military family is an integral
component of the military community and an essential ingredient in
military strategy and planning.
America wants to support its troops and families. Service members
and families have been almost overwhelmed with the outpouring of
support. Donations, such as frequent flier miles to help with family
reunions, special televised tributes, celebrity entertainment, and
corporate contributions from firms like Home Depot are but a few of the
ways America has shown support for its troops. This support has been
key to their continuing good morale.
Each of the Services has built a highly-responsive family support
system that incorporates the best resources available to help families
cope with the demands of military life. Reserve families who live
across America present a particular challenge. An aggressive effort to
reach Reserve families is under way.
Since October 2002, a joint family readiness working group has been
meeting to share strategies, identify gaps in service and review
lessons learned. This group has promoted the sharing of best practices
and pushed to increase mutual support across Service and component
boundaries. Consequently, we have seen an increase of shared support
and practices carry down to the lower unit level. The working group
approach has worked well in facilitating family readiness and creating
a mutually supportive network focused on the total force.
Joint collaboration has contributed to widespread increases in
support to vital family readiness and support programs to help support
Guard and Reserve families, including the establishment of
approximately 400 National Guard family assistance centers to augment
the family support system and Reserve and Guard component inclusion in
the popular Military OneSource program, which provides 24/7 individual
and family support. The National Guard has taken the lead for
supporting families that are geographically isolated from military
installations, working through 54 state and territory offices to
provide family support and training. Unit Family Readiness Groups,
staffed by volunteers, actively maintain communication with families in
outlying areas through newsletters, Web sites, and direct communication
to enhance unit-to-family communication.
Family Assistance Centers
Family assistance centers have increased operations to
unprecedented levels to meet family needs. These centers serve as the
primary delivery system for military family support programs, including
deployment support, return and reunion, and repatriation for active
duty, Guard and Reserve members and their families. Family support
programs assist unit commanders, service members, and families affected
by deployment and mobilization and directly contribute to mission
readiness.
Specifically for Reserve families, there has been a tremendous
improvement in Reserve family access to resources since the 1991 Gulf
War. Today, families have multiple sources that may support them while
their Service member is deployed, and the Services continue to improve
programs and expand outreach in order to make access to support systems
even better. Thanks to the National Guard Bureau, over 400 family
assistance centers have been brought online to meet the unique needs of
our families. These joint centers provide an outreach capability not
only to Guard and Reserve families that are not located near an
installation, but they also support the large number of active service
and family members who reside off the installation. Civilian community
support services available to families range from help with household
repairs to financial planning, childcare, legal services, family
counseling, and free or discounted services. The DOD has also partnered
with USA Freedom Corps to facilitate volunteer efforts to aid and
assist military families through the Freedom Corps Web site and
volunteer network. Other partnerships have been established with public
schools to develop support programs and teacher training materials to
meet the unique needs of our military children.
We published a ``Guide to Reserve Family Member Benefits,'' which
is designed to inform family members about military benefits and
entitlements, including medical and dental care, commissary and
exchange privileges, military pay and allowances, and reemployment
rights of the service member. The benefits guide is also available on
the DefenseLink Web site.
We developed a family readiness ``tool kit'' that contains a wealth
of information to assist commanders, service members, family members
and family program managers with information to help Reserve families,
and Guard and Reserve members, prepare for mobilization and
deployments.
Military OneSource
``Military OneSource'' provides a customized approach to individual
information and referral services for military families. It is
available 24 hours a day, 7 days a week, 365 days of the year, from any
place, any time, tailoring services specifically to individuals and
individual families. ``Military OneSource'' is an augmentation, not a
replacement, for the family centers that are cherished, and it brings
services to all members of the Armed Forces. This includes Reserve and
National Guard members and families who do not live on military
installations, and often can't take advantage of what DOD has to offer.
This service provides all of our service members and families with
immediate information concerning support available on the installation
or in their community. We have budgeted $20 million in 2005 to sustain
``Military OneSource.'' The toll-free telephone, e-mail and Web site,
all include information and referrals on parenting and child care,
education, deployment and reunion, military life, health, financial,
relocation, everyday issues (i.e. pet care, plumber), work and career,
to name a few. Each of the military services will have fully
implemented the service by the end of fiscal year 2004. Marine Corps
was first to stand-up the program and is enjoying positive feedback and
results.
Additionally, we are building upon this outreach by implementing a
program of prepaid face-to-face counseling for a specified number of
sessions. Families who contact the toll-free number but need face-to-
face assistance can schedule counseling from a licensed counselor
within their immediate geographic area in the continental United States
(CONUS). This is particularly important for remote families of
mobilized Guard and Reserve units who may also have a deployed service
member and may live a great distance from the programs provided on
installations.
Child and Youth Development Programs
Military child development continues to be important to families
and remains a top priority for the DOD. During OEF and OIF, child care
presented a major challenge for the families of deployed troops. To
support families during deployment, $8 million of emergency
supplemental funding was used in 2003 to provide over 412,000 hours of
additional child care programs to meet specific mission requirements.
Installations provided child care for extended hours on nights and
weekends; added drop-in, respite, and mildly ill care; and extended
services to the Guard and Reserve. For 2004, $13.5 million of emergency
supplemental funding is designated to continue these vital efforts and
to explore new ways to expand child care availability in the civilian
community.
In 2003, the DOD invested approximately $400 million to provide
over 174,000 child care spaces and is making progress to expand the
number of available spaces (in 2003, almost 2,000 spaces, primarily
through growth in the family child care program). RAND is in the
process of reviewing the child care need formula. The DOD has initiated
a Business Initiative Council (BIC) effort that will focus on
increasing child care spaces in civilian communities through subsidies
and partnerships. It is anticipated that sustaining on-base programs
while maximizing resources in the civilian community will close the
child care gap more quickly than an approach based primarily on
construction. The DOD's budget of over $400 million in fiscal year 2004
and fiscal year 2005 reflects a continued commitment to provide child
care for military families.
Because deployment of a family member can adversely affect a
child's behavior both academically and socially, the DOD has developed
several avenues to support children of military families, their parents
and the teachers that educate military children. Skilled educators,
counselors and mental health workers associated with the public schools
attended by military children generally are often unaware of the
lifestyle, issues and challenges of the military child. With a focus on
the children of deployed personnel, the DOD reached out to public
school districts to alert them to and engage them in addressing the
unique needs children from families in which at least one parent was
deployed. Efforts included the development of booklets, posted on a new
Web site, for use by educators and parents. Also posted on the Internet
were best practices used by exemplary schools.
DOD has worked with renowned experts, such as Ms. Marleen Wong, a
national expert on terrorism, trauma and children, regarding
publications, Web site information and program development for students
of deployed families, their parents and teachers. Ms. Wong's
contributions to the DOD Educator's Guide to the Military Child During
Deployment; Educator's Guide to the Military Child During Post-
Deployment: Challenges of Family Reunion and Readjustment; and Parent's
Guide to the Military Child During Deployment and Reunion have provided
support through information for our military families and educators.
Dr. Robin Goodman, a director and psychiatrist at the Child Study
Center, New York University School of Medicine, has also contributed
her book, Caring for Kids After Trauma and Death: A Guide for Parents
and Professions for the benefit of all who serve our children. All
publications are on a special Web site designed to meet the needs of
children of deployed parents, www.MilitaryStudent.org.
Department of Defense Education Activity (DODEA)
The DODEA has been an active partner in supporting students and
families during the war. All schools within DODEA have Crisis
Management Teams to assist students and teachers during stressful
times. Working in collaboration with military and civilian communities,
they provide support before, during and after each deployment.
The DOD has a school system to be proud of, and we continue to
address quality issues in the areas of curriculum, staffing, facilites,
safety, security and technology. Our dependent schools comprise two
educational systems providing quality pre-kindergarten through 12th
grade programs: the DOD Domestic Dependent Elementary and Secondary
Schools (DDESS) for dependents in locations within the United States
and its territories, possessions, and commonwealths, and the DOD
Dependents Schools (DODDS) for dependents residing overseas. Today,
approximately 8,800 teachers and other instructional personnel serve
more than 101,000 students in 223 schools. They are located in 13
foreign countries, 7 states, Guam, and Puerto Rico. Students include
both military and civilian Federal employee dependents.
The quality of DOD schools is measured in many ways, but most
importantly, as in other school systems, by student performance. DOD
students regularly score substantially above the national average in
every subject area at every grade level on a nationally standardized
test.
In addition, students participate in the National Assessment of
Educational Progress (NAEP) tests. NAEP is known as ``the Nation's
Report Card'' because it is the only instrument that permits a direct
comparison of student performance between states and jurisdictions
across the country. DODEA students, and in particular its African-
American and Hispanic students, score exceptionally well on this test,
often achieving a first or second place national rank when compared
with their peers.
DODEA's 2003 graduates were awarded nearly $33.5 million in
scholarship and grant monies for further education. Graduates in 2003
reported plans to attend over 800 different colleges and universities
worldwide.
To meet the challenge of the increasing competition for teachers,
DOD has an aggressive U.S. recruitment program. The program emphasizes
diversity and quality, and focuses on placing eligible military family
members as teachers in its schools.
Morale, Welfare, and Recreation Initiatives
The Services have implemented a broad assortment of Morale, Welfare
and Recreation (MWR) program initiatives aimed specifically for forces
deployed to fight the war on global terrorism and their family members.
These include free, MWR operated, internet cafes at 30 locations in
Iraq, computers and internet service at home station libraries and
youth centers to ensure families can send and receive e-mails from
their loved ones who are deployed. Additionally, there has been library
book and periodical kits, recreation kits that include large screen
televisions, DVD/CD players, movies, up-to-date video games and game
CDs, exercise equipment, sports equipment, pool and ping pong tables,
movie projectors, and first run movies. Auto skills centers have also
set up special programs to assist spouses of deployed personnel with
emergency auto repairs.
Armed Forces Entertainment
Armed Forces Entertainment, in cooperation with the United Services
Organization (USO), continues to provide much welcomed celebrity and
professional entertainment to our forces engaged in the war on global
terrorism. Robin Williams, Robert De Niro, Conan O'Brian, David
Letterman, Drew Carey, Arnold Schwarzenegger, Gary Senise, Paul
Rodriquez, George Gervin, Kid Rock, Lee Ann Womack, Miss Universe,
several National Association for Stock Car Auto Racing (NASCAR) and
World Wrestling Federation (WWF) stars, and several National Football
League (NFL) cheerleading squads are some of the many celebrities and
entertainers who have generously donated their time to bring a taste of
home to deployed forces.
Field Exchanges
There are 52 Tactical Field Exchanges, 69 exchange supported/unit
run field exchanges, and 15 ships' stores in the OIF/OEF theaters
providing quality goods at a savings, and quality services necessary
for day-to-day living. Goods and services offered include phone call
centers, satellite phones, internet cafes, video films, laundry and
tailoring, photo development, health and beauty products, barber and
beauty shops, vending and amusement machines, food and beverages, and
name brand fast food operations. Goods and services vary by location
based on troop strength and unit mission requirements.
Telecommunications
It is a longstanding DOD practice for service members to be able to
make subsidized or free telephone calls home. The frequency and
duration of calls using official phones for health, morale, and welfare
calls are determined by the commander so as not to interfere with the
mission.
The National Defense Authorization Act for Fiscal Year 2004
requires that prepaid phone cards, or an equivalent telecommunications
benefit, be provided without cost to enable service members serving in
OEF and OIR to make telephone calls. The telecommunications benefit may
not exceed $40 or 120 calling minutes. The Secretary of Defense may
accept gifts and donations in order to defray the costs of the program.
The program continues through September 30, 2004.
On the average, 50,000 health, morale, and welfare calls are made
each day. As we implement the act, we are identifying the value of the
subsidized health, morale, and welfare calls and continuing efforts
with our telecommunications partners to reduce the cost of calls from
the theater. We have mounted an information campaign to insure that
members choose the most economic calling method available and are
looking at more convenient ways for the American public to purchase and
donate the best value of calling minutes to service members.
Financial Stability
The financial stability of military families is another initiative
that the DOD is addressing, particularly in light of large troop
deployments and mobilization. To help families achieve financial
stability, the DOD has embarked on an initiative that combines
educating Service members and their families on using their finances
wisely with expanding employment opportunities for military spouses.
The DOD has emphasized financial well being through a Financial
Readiness Campaign designed to enhance the education and awareness
programs of the military services through the support of 26 Federal
agencies and non-profit organizations. We have already begun to see
positive changes in the self-reported assessment of financial condition
of service members. The DOD sees that this campaign will evolve into
new practices to support service members and their families. The
lessons learned through this campaign will be shared with the National
Commission for Financial Literacy and Education, established by Title V
of the Fair and Accurate Credit Transaction Act of 2003, and assist the
commission in developing a financial literacy strategy for the Nation.
We are employing a similar collaborative approach to improve
employment opportunities of military spouses by partnering with
Federal, State, and local governments to address legislative and
regulatory barriers that may inhibit financial stability and
portability of jobs, and developing partnerships with government, non
profit and private sector organizations to increase the number of
opportunities available to spouse to develop careers. Through these
initiatives the DOD seeks to enhance financial stability by promoting
consistent reliable sources of income and the ability to use it wisely
to support quality of life needs and for attaining future life goals.
Commissaries
I'd like to thank Congress for enacting legislation to provide
unlimited commissary benefits for Reserve and Guard members. The DOD
implemented the new authority the same day the President signed it into
law. You recognize, as do we, that the commissary benefit is an
important and valued component of non-pay military compensation and it
is vital to the quality of life of our service members.
We are working to provide the commissary benefit in the most
efficient and cost-effective manner to be able to guarantee that each
dollar from the American taxpayer is well spent to support the quality
of life of our military members and their families. To do so means new
stores may open where warranted, existing stores expand hours and stock
assortment, while commissaries that are no longer justified by their
customer bases may close or be scaled back.
We believe that lowering the taxpayer subsidy while sustaining and
improving the benefit are mutually compatible. Through comparison to
commercial industry best practices and performance indicators, we
believe we can deliver the benefit in the most efficient and effective
manner possible.
We have asked the Defense Commissary Agency (DeCA) to conduct a
study to determine the feasibility of adopting variable pricing while
sustaining an average 30 percent savings on all products. Industry
research and best practice suggest that we could more consistently
deliver the desired 30 percent savings to more commissary customers by
using this approach.
Casualty Assistance
The DOD continues to explore new methods and procedures to support
our family members better during the most tragic of times, the loss of
their loved one in the active service to our Nation. One such
initiative is the expedited claims process (ECP) with the Social
Security Administration. During March 2003, we partnered with the
Social Security Administration to study the possibility of
institutionalizing the ECP that was so effective in the tragic
aftermath of September 11, 2001. The ECP incorporates post-adjudicative
development of evidence, as well as the use of a special toll free
number for applicants and casualty assistance officers to call when
they are ready to file. This process has been extremely successful in
providing swift financial assistance to our families. The final results
of the pilot program showed the average claims processing time dropped
from several weeks to an average of just over 2 days time. Accordingly,
the ECP was made permanent in January 2004 for surviving family members
of all active duty casualties. We established a similar arrangement
with the DVA several years ago. That program, has also significantly
expedited the delivery of compensation and benefits to our families who
have suffered the greatest loss.
CONCLUSION
Mr. Chairman, this concludes my statement. I thank you and the
members of this subcommittee for your outstanding and continuing
support for the men and women of the DOD. Our objective is to ensure
that our Armed Forces remain the best-trained, best-equipped fighting
force in the world--and that we treat the volunteers who make up the
force with respect commensurate with their service, their sacrifice,
and their dedication.
Senator Chambliss. Thank you.
Secretary Brown, we're glad to have you today.
STATEMENT OF HON. REGINALD J. BROWN, ASSISTANT SECRETARY OF THE
ARMY FOR MANPOWER AND RESERVE AFFAIRS
Mr. Brown. Thank you, Mr. Chairman.
I, too, have a more comprehensive statement which I'd
submit for the record. I'd also like to make a few introductory
remarks.
I feel really privileged to have been given the opportunity
to serve again with this great Army. It's been some 40 years of
my life that I've had an association with it.
Our Army is a vital component of the joint warfighting
team, and it has successfully prosecuted a very challenging
military campaign with that team. It has met the challenges of
a volatile post-war period with resolve and flexibility. It has
deployed hundreds of thousands of military personnel around the
world, and it is in the process of the largest force rotation
we have seen in decades. Even as it engages around the world in
these numerous operations, it accelerates its efforts to
transform to meet future challenges.
There's one overriding reason for the success, so far, of
this Army, and that is our people. The young men and women of
this Nation continue to answer the call to service. This is a
testament both to their patriotism and to the innovative
programs we have in place to bring them onboard. The retention
story is also good. The willingness of soldiers to remain in
uniform is a critical indicator of the health of the Army as a
whole. These are people who understand the situation, who
recognize the risks, and who choose to continue their service.
In my view, each and every one of them is a hero. The
willingness of Americans to serve has set the conditions for
our success in the short-term.
That said, however, important steps have to be taken to
transform our Army for the long haul. As you well know,
fundamental changes in any organization as large as ours tend
to be difficult. While the Army's current efforts at
transformation predate today, they've been going on for
sometime. We have dramatically increased the pace at which we
want to achieve this change.
I'm particularly proud of the force stabilization
initiative, which General Schoomaker and Secretary Brownlee
have told you about. This will result in a far more flexible
and cohesive force for our Army. Other efforts include
military-to-civilian conversions, which we intend to implement
in order to achieve some of these new brigades, and the NSPS
will help us in that regard. Also, the continuum of service,
another concept involving Reserve component service, will
provide critical enablers for us as we move towards achieving
this transformation.
Even as we reflect on the past year with justifiable pride,
much remains to be done. This war is not over, and our planning
and management efforts must reflect this. We must continue our
efforts to recruit and retain America's best. We must make
every effort to take care of our soldiers and their families.
They are truly a national treasure.
At the same time, we must recognize that our enemies are
both adaptable and persistent. The threats facing our Nation at
home and around the world require an Army personnel system that
is both flexible and innovative. We've successfully met the
challenges for the past 12 months. With your continuing
support, we're absolutely confident in our ability to overcome
the obstacles ahead.
Thank you, and I look forward to your questions.
[The prepared statement of Mr. Brown follows:]
Prepared Statement by Hon. Reginald J. Brown
Mr. Chairman and members of the subcommittee, on behalf of the men
and women of the United States Army, I thank you for the opportunity to
appear before you today to discuss the active and Reserve military
programs of America's Army. Our soldiers are bright, honest, dedicated,
and totally committed to the Army's mission and to defeating our enemy.
The Army and its leaders continue their commitment to taking care of
soldiers and their families.
RECRUITING
The Army is at war. The global war on terrorism and engagements
around the globe are our first sustained combat operations since the
end of conscription in the 1970s. Recruiting and retaining the soldiers
who will fight and win on the battlefield is critical. These young men
and women must be able to handle the full complexity of 21st century
warfare in a combined, joint, and expeditionary environment. We are in
a highly-competitive recruiting environment. Industry, post-secondary
institutions and other services compete for prospects very effectively.
We have been successful. The active Army and Reserves met their
recruiting goals in fiscal year 2003. The active Army is at 100 percent
of it fiscal year 2004 mission through January. On October 1, 2003, we
began the National Call to Service (NCS) program; 153 recruits have
already selected this program. The Reserve and National Guard are at
98.7 percent and 94.9 percent of their respective missions. We are
recruiting a high-quality force; high school graduates are 96.5 percent
of active Army recruits, 94.0 percent of Reserve recruits, and 84.6
percent of National Guard recruits year to date. We remain confident we
will meet the fiscal year 2004 mission due to our recruiting force and
incentives.
Our recruiting force is the best in the world. Our accession
mission is over 165,000 this year (active 75,000, Reserve 34,804, and
National Guard 56,000). Every day, recruiters are in our communities
across the country, communicating the virtue of military service. They
are recruiting young men and women who possess the potential to embrace
the Army values and develop the character of the soldier's ethos.
Without the support of Congress in providing recruiting tools,
advertising, and incentives we could not achieve this recruiting and
retention mission. Incentives are a key enabler of the Army's accession
mission in terms of military occupational skill (MOS) precision fill,
quality, and quantity. Incentives include enlistment bonuses, the Army
College Fund, and the Loan Repayment Program.
Bonuses are the most effective tool for MOS recruitment. The
bonuses help us compete under current market conditions and beat
competitors, but also best allow us the maximum flexibility to react to
unanticipated changes in the economic and social environment of
tomorrow. We are able to use the bonuses to target critical MOSs, and
to target the college market to fill critical MOSs.
The Army College Fund is a proven expander of the high-quality
market. College attendance rates are at an all-time high and continue
to grow, with 67 percent of the high school market attending college
within 1 year of graduation. The Army College Fund allows recruits to
both serve their country and earn additional money for college.
The Loan Repayment Program, with a maximum of $65,000, is another
means of entry into the high-quality market. While the Army College
Fund primarily targets those who have not yet gone to college, the Loan
Repayment Program is the best tool for those who have college credit
and loans. This has proven to be a great tool to reach potential
recruits with at least some college credit. In fiscal year 2003, 24
percent of our recruits had some college credit.
The Army's most effective recruiting tools are its recruiters,
incentives, and advertising. We have always selected our best soldiers
to be recruiters and will continue to do so. We owe these recruiters
and their families the resources, training, and quality of life that
will enable them to succeed. The recruiting environment remains a
challenge in terms of economic conditions and alternatives. The Army
appreciates Congress's continued support for its recruiting programs
and for improving the well being of our recruiting force.
ENLISTED RETENTION
The Army has achieved all retention goals for the past 5 years.
This result can be directly attributed to the Army's Selective
Reenlistment Bonus (SRB) program. The Army re-enlisted 54,151 soldiers
in fiscal year 2003, including 15,213 soldiers whose enlistments would
have expired before September 30.
Fiscal year 2004 retention missions for the active Army and the
Army Reserve are below glide path and are being closely monitored. Thus
far, the active Army has achieved 94 percent of year to date mission,
while the Army Reserve has achieved 90 percent of year to date mission.
Meanwhile, the Army National Guard is more than holding its own in
fiscal year 2004 and has reenlisted 160 percent of their year to date
mission. In fiscal year 2004 alone, the Army must retain approximately
58,100 soldiers to maintain desired manning; this equates to a
retention mission increase of 2,000 soldiers. We will depend upon a
robust SRB program to enable achievement of our retention goals.
Developing ways to retain soldiers directly engaged in the ongoing
global war on terrorism is critical. We are now using a ``targeted''
bonus, the Targeted Selected Reenlistment Bonus (TSRB), as a tool to
attract and retain quality soldiers. The TSRB aggressively targets
eligible soldiers assigned to units in, or deploying to, the Central
Command (CENTCOM) area of responsibility (AOR). Soldiers receive no
less than a lump sum $5,000 bonus to reenlist for their present duty
assignment while deployed in support of Operation Iraqi Freedom (OIF)
or Operation Enduring Freedom (OEF). Introduction of the TSRB on
January 1, 2004, caused an immediate increase in reenlistments,
however, did not make up the total Army shortfall from the first
quarter of the fiscal year. We anticipate another significant increase
occurring in March/April coincident with the force rotation changeover
from OIF 1 to 2 and OEF 4 to 5.
Worldwide deployments, an improving economy, and the Army's Stop
Loss/Stop Movement program could potentially affect retention. All
components closely monitor leading indicators including historic
reenlistment rates, retirement trends, first term attrition, Army
Research Institute Surveys, and Mobilization/Demobilization Surveys to
ensure we achieve total success.
All components are employing positive levers including Force
Stabilization policy initiatives, updates to the reenlistment bonus
program, targeted specialty pays, and policy updates to positively
influence retention program. Ultimately, we expect to achieve fiscal
year 2004 retention success in the active, Guard, and Reserve.
OFFICER RETENTION
The Army continues to monitor officer retention rates as an
important component of readiness. Overall retention of Army Competitive
Category officers improved in both the company grade and field grade
ranks with aggregate fill rate of 103.7 percent. There was a slight
increase in attrition for lieutenants and colonels, but the loss rate
for captains decreased almost 3 percent from fiscal year 2002 to fiscal
year 2003.
The Army has steadily increased basic branch accessions beginning
in fiscal year 2000 with 4,000, capping at 4,500 in fiscal year 2003
and returning to 4,300 for fiscal year 2004 and beyond, to build a
sustainable inventory to support captain requirements. We achieved
4,443 accessions in fiscal year 2003. The Army can meet current and
projected active component officer accession needs through current
commissioning sources (Reserve Officer Training Corps (ROTC), Officer
Candidate School, United States Military Academy, and direct
accessions). Reserve component lieutenant accessions present near- and
long-term challenges, but have improved significantly over the past few
years, and are expected to continue to improve.
We continue to promote officers at all ranks at or above the
Defense Officer Personnel Management Act (DOPMA) goals and expect these
rates to continue for the next 2-4 years.
END STRENGTH/STOP LOSS
The congressional-mandated end strength for fiscal year 2005 is
482,400. This consists of 78,500 officers, 399,700 enlisted, and 4,200
cadets at the United States Military Academy. However, due to the
global war on terrorism and the ongoing actions to transform America's
Army, we expect to have 500,830 on active duty at the end of fiscal
year 2005. The breakout by category will be: 81,630 officers, 415,000
enlisted, and 4,200 cadets.
The recently announced force rotational plans will begin the
monumental task of rotating forces in support of ongoing operations in
Iraq and Afghanistan. During this spring and summer the Army will have
8 of its 10 active duty divisions either deploying or redeploying from
operations in support of the global war on terrorism. Consequently, the
current and projected operational tempo continues unabated, placing
enormous stress on units, soldiers, and their families. Based on the
commitment to pursue the global war on terrorism for the foreseeable
future, which means providing our combatant commanders the force to
decisively defeat the enemy and ensure our formations are ready for
warfighting we re-instituted the active Army Unit Stop Loss program and
maintained the Reserve Component Unit Stop Loss program currently in
effect.
The two Stop Loss models being used in support of the Army's effort
in the global war on terrorism are:
-- Active Army Unit Stop Loss. This applies to all regular Army
soldiers assigned to active Army units alerted or participating
in OIF 1 and 2 and OEF 4 and 5.
-- Reserve Component Unit Stop Loss. This applies to all Ready
Reserve soldiers who are members of Army National Guard or
United States Army Reserve and assigned to Reserve component
units alerted or mobilized for partial mobilization or
Presidential Selected Reserve call-up to participate in
Operations Noble Eagle (ONE), OEF, and OIF.
The Active Army and Reserve Component Unit Stop Loss program
affects soldiers upon a unit's mobilization/deployment date minus 90
days and continues through the demobilization date, plus 90 days. The
90 days after demobilization is used to ensure sufficient time for
soldiers to complete mandatory transition, participate in the Army
Career Alumni Program and finish deployment cycle events/activities. In
addition the 90 days permits us to redistribute the force to reduce
risks to readiness, and distribute soldiers across the Army to satisfy
Department of Defense (DOD) guidance to the Services to back out of
Stop Loss policies as soon as operationally feasible. Consequently, our
policy requires a quarterly review of the programs to determine
continuation or termination.
As of February 2004, the Stop Loss program affects a total of
44,535 soldiers of all components.
RESERVE COMPONENTS
The exemplary performance of our Army this past year is testimony
that we are one Army--an Army whose components are practically
indistinguishable from one another. Whether as volunteers or called up
under partial mobilization, the soldiers of the Army Reserve and Army
National Guard have come forward to serve proudly and honorably, I know
our Nation is proud of their performance. The Army continues to rely on
the Reserve components to carry a significant portion of the load in
the global war on terrorism. The capabilities they bring to the fight
are indispensable, their skills are top notch, and their morale is
high.
We have called nearly 250,000 Guard and Reserve soldiers to active
duty since September 11 for operations spanning the globe. That is just
over 35 percent of the Ready Reserve. Today we have 160,000 Reserve
component soldiers on active duty. That number is about 30,000 higher
than we have been averaging in the past because we are in the middle of
exchanging units in Iraq and Afghanistan, which has caused an overlap
of mobilized soldiers. By the end of this calendar year we should have
less than 125,000 Reserve component soldiers on active duty.
In addition to mobilizations in support of the global war on
terrorism, we continue to have soldiers mobilized in the Balkans, the
Sinai, Europe, and the Pacific. The Reserve components have performed
missions in Bosnia for the past 3 years. Mobilized soldiers in Europe
and the Pacific have proved invaluable in helping move active units in
and out of their respective theaters on their way to and from the
CENTCOM AOR. The Army assisted the Air Force last year by providing
security forces for Air Force installations both in the continental
United States (CONUS) and in Europe. At its peak, this program provided
9,000 Army National Guardsmen. We also have over 600 guardsmen from
Puerto Rico providing security to Military Sealift Command ships
carrying cargo from the CONUS to AORs.
We must maintain the right balance of capabilities between our
active and Reserve components. Our Reserve components are embarked on a
significant transformational process--one that will enhance jointness,
responsiveness, and relevance to emerging missions. Last summer the
Secretary of Defense gave the military departments guidance to
structure the force to reduce the need for mobilization to no more than
once every 6 years, and to reduce the need for mobilization within the
first 15 days of a rapid response operation. In this President's budget
we have incorporated changes rebalancing Active and Reserve Force
structure in the amount of 10,000 spaces: 5,000 spaces are associated
with critical early deployment capabilities from the Reserve to the
Active Force, and 5,000 spaces are to realign the current active-
Reserve component mix required for ongoing operations, homeland
defense, and critical post-hostilities operations. At the same time, we
are converting both the active and Reserve components Cold War
structure to meet the capabilities required of the Army for the global
war on terrorism.
PERSONNEL TEMPO (PERSTEMPO)
The strategic and operational environment has significantly changed
in light of the large-scale engagement of Army forces in OIF and other
expeditionary operations. Soldiers and their families who serve our
Nation feel this increase of turbulence and uncertainty. The time
soldiers spend away from home is directly related to the increase in
unit and individual deployments and other operations.
The Army actively manages the effects of PERSTEMPO through force
management options as well as working with the Office of the Secretary
of Defense (OSD) to manage force requirements in response to the global
war on terrorism. Army initiatives to reduce PERSTEMPO include
resetting the force, force stabilization, modular reorganization, post
deployment stabilization policy, use of contract civilians where
possible, and rebalancing Active and Reserve Forces. The Army is
committed to managing force deployments with an emphasis on maintaining
readiness, unit integrity, and cohesion while meeting operational
requirements.
PERSONNEL TRANSFORMATION
Army personnel transformation will profoundly impact how the Army
delivers human resources services to commanders, soldiers, government
civilians, and families. More than improving information technology and
systems, personnel transformation is about rethinking programs,
policies, and processes to enable the Army to provide optimal use of
human capital including; the right information, with the right mix of
individuals and units at the precise place and time with the correct
skills. Personnel transformation initiatives directly support the goals
of making the Army more ``joint, ``expeditionary,'' and ``modular.''
These personnel transformation changes will enhance the individual and
unit readiness of the Army across all components--active Army, Army
National Guard, and Army Reserve.
The Enterprise Human Resources System forms the information
technology infrastructure and the knowledge architecture for personnel
transformation. It includes the Defense Integrated Military Human
Resources System (DIMHRS), an OSD-directed software capability that
maximizes the potential of Web-based technology and commercial off-the-
shelf software. The Army is the first Service to undertake the
implementation of DIMHRS and has dedicated resources to assist in the
development and review of functional human resources requirements. The
Army is counting on DIMHRS to replace its legacy systems with a single,
multi-component, integrated database across the DOD, enabling
management of soldiers, Army civilians, and contractors.
The Enterprise Human Resources system will provide passive, full
visibility across all Services and components, and will enable
visibility in support of joint partners. It will be composed of one
single authoritative source database, and will serve all echelons of
command and will include the individual soldier and family member. The
system will also provide access to leaders, individuals, and human
resource providers. The system will allow leaders to manage their
organization across components, and will be linked to the Army's
command and control operational architecture for battlefield functions,
such as casualty reporting and strength accounting. A transformed Human
Resources Information System will provide the tools necessary to make
critical combat and non-combat human resources support relatively
routine.
Force structure changes are already underway in the personnel
community's workforce and organizations. From headquarters to unit
level, a variety of modular, multi-functional units are being
structured and redesigned to meet the future needs of a modular and
expeditionary Army. For example, at Headquarters Department of the
Army, the Army Reserve and Active Army Personnel Commands have merged
into the United States Army Human Resources Command. The civilian
equivalent, the Army's Civilian Human Resources Agency is now approved
for inclusion within the command, and will be supported by the Human
Resources Information System. Likewise, military personnel occupational
specialties will be merged into a multi-skilled human resources
specialty, providing more flexibility and support to an Army at war.
Continuum of service is the idea of establishing a personnel system
that spans operational possibilities from high intensity combat to
weekend duty at a local armory. The continuum of service will break new
ground for us. It has the potential to offer soldiers more choices than
they have today. Soldiers will be able to move back and forth between
full-time and part-time service. Taken to its fullest, some soldiers
will be able to serve less than full time but more than the current
Reserve model of 39 days a year active soldiers would be able to serve
in a Reserve status for a portion of their careers. As a soldier's
personal circumstances change they will have more freedom of choice
between active or Reserve service and should be able to traverse the
continuum in either direction as they progress through the rank
structure. This type of movement is nearly impossible today. If we are
to continue to attract bright and ambitious people we need to offer
them a range of opportunities comparable to what they could find in the
civilian sector. It will open more career opportunities for soldiers to
optimize civilian training and will help our efforts to increase
volunteerism within the Reserves and National Guard.
The continuum of service idea when implemented, will facilitate
sustaining support to the global war on terrorism. It will give us the
ability to use critical skills found in the Reserve component with more
precision. To name a few, information technology, civil affairs, and
language skills are frequently needed during specific missions for
limited periods of time. If we let these highly-skilled people move
between active and Reserve duty on schedules that meet mission needs
while permitting these soldiers to maintain their skill on the cutting
edge in the civilian sector the Army will benefit. This is good human
resources management. It gives the Army additional agility and
flexibility to fight the global war on terrorism with our most valuable
resource--our people. I seek your support for the DOD's initiatives in
this area.
Force Stabilization
The Army is transitioning to Force Stabilization, a personnel
manning initiative designed to enhance unit readiness by increasing
stability and predictability for soldiers and families. Force
Stabilization places greater emphasis on building and sustaining
cohesive, deployable combat-ready units for combatant commanders. Home-
basing and Unit Focused Stability are two new manning strategies that
will keep soldiers in units longer and will serve the purpose of
fostering cohesive and combat ready forces.
Under home-basing, all initial entry soldiers and their families
assigned to selected installations in the continental United States
will remain at that installation for 6 to 7 years. The 7-year career
mark was established because it is at that point the Army's manning
needs outside tactical units significantly increases.
Unit Focused Stability synchronizes a soldier's assignment to the
unit's operational cycle. Under Unit Focused Stability all members of a
unit arrive at the same time and remain in that unit for 3 years. This
strategy sets the conditions for achieving higher levels of training
effectiveness, deplorability, and combat readiness. By synchronizing
soldier's assignments based on the operational cycle of their unit,
personnel turbulence will be reduced.
Military to civilian conversions are a way to improve the
efficiency of manpower and make more military deployable by moving
military personnel out of positions that can be prudently performed by
civilians. As part of the Army's long-term transformation strategy, it
is essential that we start realigning military positions from existing
infrastructure organizations to staff field units. This effort relieves
stress in the operating forces and facilitates the formation of
additional combat brigades. Although we are still working out the
details of implementation and funding, we intend to convert at least
10,000 to 15,000 military over the next 3 to 4 years starting in fiscal
year 2004, as we increase to 10 active brigades.
NATIONAL SECURITY PERSONNEL SYSTEM
We want to take this occasion to thank again the committee and
Congress for enacting the National Security Personnel System (NSPS) in
the National Defense Authorization Act for Fiscal Year 2004. The act
authorized a more flexible civilian personnel management system for the
DOD that allows the DOD to be a more competitive and progressive
employer at a time when our national security demands a highly-
responsive system of civilian personnel management. The legislation
ensures that merit system principles govern any changes in personnel
management, whistleblowers are protected, discrimination, and nepotism
remain illegal, and veterans' preference is protected. The DOD will
collaborate with employee representatives, invest time in trying to
work our differences, and notify Congress of any differences before
implementation. In January, DOD officials met with union
representatives to begin the development of a new system of labor-
management relations. Later this year, the DOD plans to begin
implementing NSPS following an intensive training program for
supervisors, managers, human resources specialists, employees, as well
as commanders and senior management.
ARMY REVIEW BOARDS AGENCY
Army Review Boards Agency (ARBA) has taken the lead for all the
Services in developing an online application program for the Army Board
for Correction of Military Records and the Army Discharge Review Board.
This is an initiative to comply with the Government Paperwork
Elimination Act. The electronic online application will allow the
applicants to apply securely online through the Internet. The ARBA
online application process will be an important tool in fulfilling the
vision of improved customer service and governmental efficiency through
the use of information technology. The online application is expected
to be fully operational by May 2004.
WELL-BEING
For an Army at war, the well-being of soldiers, civilians, and
their families is inextricably linked to the relevance and readiness of
the force. As Army Chief of Staff, General Peter Schoomaker so
eloquently puts it, ``The Army has to invest in the soldier.'' His
statement recognizes that people are the heart and soul of The Army and
their preparedness to carry out the Army's mission is directly linked
to their sense of well-being. Much has been done to ensure that the
soldier remains the centerpiece of Army transformation. But as we move
into the 21st century, the needs and aspirations of our people continue
to evolve along with the changes in the operational and societal
environments. Every effort must be made to ensure the Army's investment
in its people is in keeping with the commitment and sacrifices expected
of them. As part of the Army's Well-Being Initiative, efforts are
ongoing to expand the scope of people-oriented initiatives beyond a
traditional active Army focus to include consideration of the veterans,
retirees, civilians, and associated family members.
Deployment Cycle Support Program
We have demanded levels of excellence from soldiers and they have
risen to the task. Deployment Cycle Support (DCS) assists soldiers and
Department of the Army civilians redeploying from combat or other
operations, and their family members, in meeting the challenges of
returning to ``home station. For deployed soldiers and Army civilians,
the DCS process begins in-theater and continues at demobilization sites
and home station. For family members, training is conducted at home
stations for reunion with the soldier. Additionally, health care, and
an individual assessment is conducted by the unit leadership. The key
element of DCS is the re-establishment of soldier readiness to include
personnel readiness, deployment readiness and family readiness. During
the development of DCS, the Army identified areas that needed
enhancements in providing necessary assistance to deployed soldiers,
Army civilians, and their families. To resolve those shortfalls the
Army has funded a program called Army One, an information and referral
resource that has been readily available to soldiers and their
families.
Disabled Soldiers Support System
The Disabled Soldier Support System consists of a centralized
management program operated at the Department of the Army headquarters.
The program will expand to include placing a representative at each of
the seven Installation Management Regions to further facilitate and
follow-up with severely disabled soldiers in their communication and
connections to local, Federal, and national agencies and organizations.
The Disabled Soldier Support System will provide personal liaison
support between soldiers, families, commands and communities regardless
of the component. It is the Army's intent to monitor disabled soldiers
as individuals, while monitoring trends to ensure their needs are met.
Rest and Recuperation (R&R) Leave Program
At the present time, the R&R Leave program is a highly visible and
critical component of the Army Well-Being Initiative. R&R opportunities
are vital to maintaining combat readiness when units are deployed and
engaged in intense, sustained combat operations. The R&R Leave program
provides a means whereby soldiers deployed in the CENTCOM AOR are able
to temporarily lay aside the stress and rigors of service in a combat
zone and focus critically needed attention on their own physical,
emotional and spiritual well-being as well as that of their families
and loved ones. To date more than 46,500 soldiers and DOD civilians
have participated in program.
SOLDIER EDUCATION INITIATIVES
In-State Tuition Initiative
As part of the Army's well-being programs, we continue to expand
the scope of people-oriented initiatives beyond a traditional focus to
a more inclusive consideration of the entire Army Family. Making post-
secondary education affordable for our soldiers and their families is
one example. The difference between paying in-State or out-of-State
tuition to go to college is a significant factor in whether soldiers
can afford to send their families to college. The mobility of the
military community, coupled with the State-specific criteria for
determining eligibility for in-State tuition, results in the military
spouse/family member facing a variety of rules and procedures that may
not result in designation as in-State residents for tuition purposes.
The Army is still working with our sister Services to encourage states
to grant in-State tuition in both the place of official residence and
the place of assignment. The program also establishes continuity of the
benefit until graduation for the children and spouses of soldiers who
transfer overseas or to another State following matriculation. We are
making progress; Texas and Georgia recently passed legislation to
provide both in-State tuition and continuity of the benefit upon
reassignment. We have also created an in-State tuition Web site to
serve as a valuable source of information for military members and
their families, educators, and State legislators alike.
eArmyU
Launched in 2001, the eArmyU program has enhanced traditional Army
distance learning programs and services with an anytime, anywhere
program that ensures eligible enlisted soldiers have access and support
to fulfill their educational goals. The key objectives of eArmyU are to
improve well-being, increase retention, and enhance readiness by
providing learning opportunities that develop the critical thinking and
decisionmaking skills required on today's battlefields. By leveraging
the technology provided through the world's largest education portal--
eArmyU.com--soldiers currently access curricula at 28 regionally
accredited universities offering virtual classrooms and libraries,
academic counseling, administrative, and technical support. Together,
these institutions offer soldiers a choice of 143 degree programs.
eArmyU is currently offered at 14 installations, and more than 43,400
soldiers are enrolled. As of February 5, 2004, more than 10,196
soldiers have permanently changed duty stations from their original
enrollment installations and are now participating in eArmyU from
locations worldwide, to include 50 countries, 4 U.S. territories, and
50 States. We are now assessing the feasibility of deploying eArmyU to
soldiers in the CENTCOM AOR. The program has made education viable for
soldiers; 27 percent of soldier-students have never enrolled in post-
secondary education. Of those soldiers who signed participation
agreements, 21 percent have reenlisted or extended to take advantage of
eArmyU. As of February 2004, 3,418 soldiers have earned degrees through
eArmyU. eArmyU is a streamlined and effective learning opportunity
that, due to its unique portal technology, advances the Army into the
rapidly developing e-learning market.
Education Support to Deployed Soldiers
Two mobile teams from the Army Continuing Education System (ACES)
in Europe have administered Army Personnel Tests (APTs) in Iraq and
Afghanistan to soldiers eligible for reenlistment. Mobile team APTs
will continue until Army Education Centers are established in-theater.
Soldiers in Iraq and Afghanistan are also currently enrolled in
distance learning college courses using tuition assistance. The Army's
goals for fiscal year 2005 are to: (1) expand eArmyU enrollment to
deployed soldiers; (2) continue installation reachback support for
soldier continuing education; and (3) to open education centers in
Afghanistan Uzbekistan, and Iraq.
MILITARY COMPENSATION AND BENEFITS
A competitive compensation package is critical to ensuring we are
able to recruit and retain a high quality force. The fiscal year 2004
budget contains an average 4.1 percent pay raise. The fiscal year 2005
President's budget if enacted would provide pay raises at Employment
Cost Index plus 0.5 percent, which helps the Army to compete with the
civilian sector employment. This equates to 3.5 percent for fiscal year
2005.
The President's fiscal year 2005 budget puts us on track to
eliminate average out-of-pocket housing costs for our men and women in
uniform by 2005 and is reflected in the Basic Allowance for Housing
(BAH) portion of the Military Personnel Army (MPA) budget request. This
initiative improves the well being of our soldiers and families and
contributes to a ready force by enhancing morale and retention.
With your support, we have undertaken a number of initiatives to
provide special compensation for our soldiers who serve their country
under hazardous conditions and we continue to look for ways to
compensate our soldiers for the hardships they and their families
endure during time of war. We will continue to emphasize fair and
equitable compensation and benefits for our soldiers and their families
and thank you for continued support for the men and women of the Army.
MILITARY RETIREES
Our Army retirees and their families are highly-valued partners
with our active duty and Reserve component soldiers. Their rich legacy
of sacrifice and service inspires today's soldiers. Many continue to
serve America in a wide variety of positions both in and out of
government and are a strong link between the Army and their
communities.
Soldiers, past and present, continue to serve selflessly. In the
same tradition, the Army remains committed to serving the survivors of
soldiers who die on active duty and paying special compensation to
retirees who are severely and combat-disabled.
MEDICAL HOLDOVER
The Army has been intensively managing the health care and
disposition of Reserve component soldiers in a medical holdover (MHO)
status. Of particular interest are the soldiers who have been in a MHO
status since before November 1, 2003, such as those at Fort Stewart and
Fort Knox. Although the soldiers were being provided quality medical
care, the timeliness of the health care was not sufficient. Similarly,
medical holdover soldiers were housed in transient billets, which were
not suitable, nor in some cases, met their medical conditions. The Army
has taken the following actions since November 2003 to provide more
timely medical service and better support to soldiers in MHO status.
-- Acting Secretary Brownlee directed standards for more rapid
delivery of care (e.g. screening, specialty appointments, surgery). The
delivery of these standards is monitored at every Medical Treatment
Facility (MTF), and emphasis is place on timely delivery of medical
services.
-- The Army increased medical infrastructure (e.g. increased
numbers of physicians, case managers, diagnostic capability) to provide
more readily available, high quality treatment in MTFs.
-- We upgraded billets in which MHOs are housed to ensure that
facilities will accommodate soldiers' medical conditions and are
commensurate with active component soldiers on the same installations.
In some cases MHOs have been relocated off the installation until
adequate quarters can be provided on the installation. The Army is
spending an estimated $15.7 million to ensure facilities are adequate
so that soldiers in an MHO status are housed in a manner that is
commensurate with permanent party soldiers on the same installation.
-- We established a dedicated chain of command at each
installation to monitor progress and provide necessary support for
soldiers in an MHO status.
-- Finally, the Army authorized Reserve component soldiers
mobilized after October 25, 2003, to be released from active duty if
found medically unfit to deploy within the first 25 days of
mobilization. These actions have resulted in a reduction in the number
of pre-deployment medical holdovers, and have postured the Army to more
effectively deal with this problem. On February 20, 2004, there were
4,135 soldiers in MHO status.
During the period of the rotation of units to and from Iraq,
Afghanistan, and the Balkans, the largest number of active and Reserve
component soldiers since World War II will rotate through Army
installations. The Army is committed to ensuring that soldiers are
medically qualified for service in a theater of operations, and
provided comprehensive care and treatment to soldiers who have served
and incurred illness or injury. By law, each soldier is required to
undergo a health assessment before deployment and upon returning from
deployment to the theater of operation. The Army anticipates that the
health assessments on the large numbers of forces rotating in and out
of theater will increase the number of MHOs. However, it is not
possible to anticipate the exact number.
CLOSING
Our Army's commitment to the future is certain. We remain dedicated
to training and equipping our soldiers and growing leaders so they can
win the fight against the global terrorism. We fully appreciate the
congressional support provided to us this past year. With your support
and the support of the American people, we will continue to carry the
fight to our enemies to provide security here at home.
Again, thank you for the opportunity to appear before you today.
Senator Chambliss. Thank you.
Mr. Navas, we're pleased to have you with us.
STATEMENT OF HON. WILLIAM A. NAVAS, JR., ASSISTANT SECRETARY OF
THE NAVY FOR MANPOWER AND RESERVE AFFAIRS
Mr. Navas. Mr. Chairman, Senator Nelson, I'm delighted to
be here. It's my pleasure to be here to appear before you and
represent the outstanding active, Reserve, civilian, and
contractor personnel of the Navy and the Marine Corps team.
Also, like my colleagues, I would like to make a brief
statement and have my complete statement entered as a matter of
the record.
Let me begin, sir, by thanking the subcommittee for the
superb support it has consistently provided to our personnel
over the years, in particular after our Nation was attacked
2\1/2\ years ago on September 11. Your support of critical
investments and personnel programs affirms our Nation's
commitment to the outstanding men and women who serve in our
military. The DOD has worked very hard to convert your support
into actions to sustain our activities in the global war on
terrorism and increasing personal readiness and, ultimately,
our warfighting capability.
Secretary England, Admiral Clark, and General Hagee are
providing the Department of the Navy and the Services with
extraordinary leadership during this pivotal time in our
Nation's history. I would also be remiss if I didn't give due
credit to the Service Personnel Chiefs, who will be testifying
later on today, Lieutenant General Garry Parks and Vice Admiral
Gerry Hoewing. I have a very close working relationship with
them, and it's a pleasure working with them as we plan and
execute the excellence that the American people deserve. My job
as Assistant Secretary of the Navy is considerably easier
thanks to their support, capabilities, and their forward-
looking vision and dedication.
Sir, today we're engaged in two major campaigns. One is
fighting the global war on terrorism, and the other is
transforming our military as it needs to transform to deal with
this new environment.
On the global war on terrorism, the Navy and Marine Corps
are forward-deployed and valiantly prosecuting the enemy around
the globe. On the campaign for people, as we work to recruit,
retain, and shape the best naval force that our Nation can
muster, we have turned the tide, and we're making great
progress in that regard.
Unlike a few years ago, our forward units are fully manned.
The Navy and Marine Corps are meeting both their retention and
recruiting goals, and quality has never been better. This is
not to say that we don't have some areas that we need to still
consider and remain focused on to make sure that we are
building on this record of success.
The DOD's fiscal year 2005 budget submission strives to do
that. It provides, like Dr. Chu has said, a 3\1/2\ percent pay
increase for our personnel, and it eliminates the out-of-pocket
expenses for housing. It supports our Services' end strength
requirements, and it continues to give us critical force-
shaping tools, such as the selective re-enlistment bonus and
special incentives. It also provides, in general, for our
personnel readiness program.
Our vision is based on our seminal documents, Seapower 21
and Naval Power 21. As part of that vision, it's an integrated
human-capital strategy that we have developed for delivering
that total force. It is critical that we have the right mix of
active, Reserve, civilian, and contractor personnel to be able
to accomplish this vision. What we learned during the global
war on terrorism was that our personnel systems were not as
agile and flexible and integrated, as they needed to be. They
were, rather, in some cases a unique stove-piped system that
made it very difficult to apply the right person to the right
job at the right time, especially in an era of a volunteer
force where people are one of our most precious resources, but
also one of our most expensive resources. We need to leverage
technology, which is becoming increasingly less expensive.
So what we're trying to do is to assess our core
competencies, concentrate on those core competencies, and then
try to basically shed ourselves of things that we might not
need to be doing, or that we could outsource. This is the
Department of the Navy's vision for human resources. The
Secretary of the Navy has made this his top priority. Our
philosophy is to leverage the best technologies. We will
concentrate on our core competencies. We'll eliminate those
activities that are no longer relevant, and we will carefully
determine and find personnel who are best suited to those
functions.
In order to carry this out, the Department of the Navy has
established three thrust areas for this year. The first is to
implement the NSPS, which the Secretary of the Navy has asked
and authorized us to take the early lead on, because I think
that this is a critical piece in our human resources strategy.
The second piece is to transform our Naval Active Personnel
System, in support of Seapower 21 and Naval Power 21. Third, in
the aftermath of September 11, to rebalance and realign our
Reserve components from a Cold War structure to a more agile,
more supportive force.
So, in closing, sir, we are prosecuting successfully the
global war on terrorism at the same time we are transforming
our force. We cannot succeed in this without the support that
your subcommittee and Congress has provided us before, and we
look for that type of support in the years to come.
So, Mr. Chairman, again, I'm grateful for having this
opportunity, and I would be ready to answer any questions that
you might have.
[The prepared statement of Mr. Navas follows:]
Prepared Statement by Hon. William A. Navas, Jr.
Mr. Chairman and distinguished members of the subcommittee, it is
my pleasure to appear before you today to testify on behalf of the
outstanding active duty, Reserve, civilian, and contractor personnel of
our Navy and Marine Corps team. I am pleased to be able to share with
you the remarkable progress that the Department of Defense (DOD) has
made since I last testified before you regarding the Department of the
Navy's personnel programs, including exciting developments in our
transformational efforts to implement the National Security Personnel
System (NSPS), modernize the Navy's human resource system, and
rebalance our mix of Active and Reserve Forces.
Let me begin by thanking this subcommittee for the superb support
it has consistently provided our personnel over the years, and in
particular, during the challenging 2\1/2\ years since our Nation was
attacked on September 11, 2001. This subcommittee's support of critical
investments in our personnel programs affirms our Nation's commitment
to ensuring the highest levels of personnel readiness and mission
effectiveness.
My intent today is to highlight several specific issues that are of
particular interest rather than listing all of the program areas that
fall under the oversight of Manpower and Reserve Affairs. I
respectfully refer you to the DOD's fiscal year 2005 budget submission
that contains more specific details on a myriad of manpower issues.
ONE NAVY AND MARINE CORPS TEAM
Secretary England, Admiral Clark, and General Hagee are providing
the Department of the Navy and the naval services extraordinary
leadership during a pivotal time in our Nation's history. I must also
give due credit to our two Service Personnel Chiefs, Lieutenant General
Parks and Vice Admiral Hoewing, with whom I have the pleasure of
working very closely to plan and execute the excellence that the
American people deserve. My job as the Assistant Secretary of the Navy
is made considerably easier thanks to their impressive capabilities,
forward looking vision, and dedication.
As I speak to you today, our sailors, marines, civilians, and
contractors are waging the war against terrorism on many fronts, while
aggressively transforming the force as we recapitalize the fleet to
meet future challenges. These are demanding times for our Services, but
I can report to you with great confidence that, with your continued
support, the men and women of the Department of the Navy are up to the
task and we are succeeding!
The Navy and the Marine Corps exist and operate as one integrated
force. We share one common vision as captured in our capstone document,
Naval Power 21. We are proud of the fact that our people operate as one
integrated force without losing the two Services' unique missions,
organizations, and heritage. That is why the Department of the Navy has
one integrated human capital strategy focused on optimizing and
delivering a total force to support our Nation's warfighting
capability.
CONTRIBUTIONS OF OUR MEN AND WOMEN IN A GLOBAL WAR ON TERROR
In the global war on terrorism, Navy and Marine Corps personnel are
valiantly prosecuting the enemy around the globe. Forward deployed and
operating on the ground, in the air, on the seas, and under the oceans,
they are demonstrating the highest levels of professionalism and
heroism.
Last year, over 50 percent of the Navy's fleet and over 70,000
marines were forward deployed in support of Operation Iraqi Freedom
(OIF) 1. Post-September 11, 2001, the Marine Corps mobilized over
22,000 reservists, including 3,500 from the Individual Ready Reserve
(IRR), and the Navy mobilized over 22,000 reservists with a peak of
over 12,000 during OIF 1. Mobilized commissioned naval units included
coastal warfare, construction battalion, and aviation communities,
while individuals were mobilized primarily from security, intelligence,
law enforcement and physical security augmentation units. Today, the
Navy has less than 2,500 personnel mobilized and the Marines
approximately 5,500. Our Reserve Forces ably demonstrated their ability
to surge on short notice and deliver ready, well-trained personnel
where they were needed, when they were needed.
Now we are engaged in the re-deployment of Navy and Marine forces
in preparation for OIF 2. Beginning this month, Navy and Marine Corps
personnel will deploy in two 2-month rotations, with the initial ground
rotation including approximately 25,000 active duty marines, 2,300
Marine reservists, 5,000 active duty Navy, and 800 naval reservists. We
are proud of the contributions they will be making, and we are honored
to support them.
INVESTING IN OUR PEOPLE
People are central to the Department of the Navy and the Services.
Without our men and women to carry out our mission, our investments in
ships, modern weaponry, and warfighting skills would be without
purpose. That is why the Department is keenly focused on making
investments in people that improve capabilities, readiness, and
willingness to serve.
Pay and Benefits
The fiscal year 2005 budget continues to enhance the
competitiveness of military compensation, and includes a basic pay
raise for military personnel of 3.5 percent. In accordance with our
plan to address the housing needs of our personnel, Basic Allowance for
Housing (BAH) programs have been funded to reduce out-of-pocket
expenses from 3.5 percent in fiscal year 2004 to zero in fiscal year
2005. These investments help us to compete for talent in the workforce
while keeping faith with those we wish to retain.
Supporting Personnel Readiness
Personnel readiness support programs demonstrate the DOD's
commitment to our people. The Department continues to emphasize and
fully fund a wide range of programs to improve the quality of life for
our military personnel and their families. In support of the global war
on terrorism, the fleet and family support centers and the Marine Corps
Community Services continue to address the increasing needs of our
deploying service members and their families. These programs cover a
wide spectrum of support and community activities, including fitness,
recreation, and other community services. In the past year, we have--
with a number of partners--actively improved communications between
deployed sailors and marines and their families at home by distributing
free phone cards. We continue to provide affordable, high quality
childcare to help relieve members from their worries that can limit
their ability to get the job done, and we are expanding our efforts to
identify and facilitate spouse employment opportunities. The Department
continues to emphasize voluntary education programs as essential
elements of individual growth and job performance.
Medical Readiness
The recent experiences of DOD medical systems in OIF and Operation
Enduring Freedom (OEF) have become the catalysts for a careful
evaluation of the requirements of military medicine looking to the
future. It is critical that our sailors and marines receive quality
medical care in-theater and on the job in the continental United States
(CONUS) to ensure that our military personnel are deployable and
mission-capable. To that end, Navy medicine is aligning in support of
the operational Navy, responding to needs arising from high operational
tempo (OPTEMPO) and growing commitments overseas, while aggressively
striving to contain costs. The Department is committed to providing
timely access to quality health care for all beneficiaries--active
duty, reservists, retirees, and family members. Health productivity
management is an emerging business strategy that can yield tremendous
dividends for the Department by utilizing health interventions that
reduce both direct and indirect costs. Disease prevention and personal
fitness are key to maintaining a fit and healthy force.
Wisely Managing Force Strengths
We are carefully considering the cost of personnel and actively
working to reduce overall manpower expenses by streamlining, enhancing
efficiency, and eliminating unneeded work. As technology grows more
affordable and the cost of personnel grows more expensive, it is
imperative that we move away from labor-intensive work by maximizing
the benefits of technology. We will not assign smart, talented people
to do mindless drudgery work as we did during the conscription era.
The Navy is reducing active duty and Reserve personnel strength in
fiscal year 2005 by decommissioning older ships and replacing manpower-
intensive work by leveraging technology more efficiently. The Marine
Corps end strength remains steady providing sufficient resources to
meet mission requirements, while shifting some work currently performed
by marines to civilians, freeing up more marines for direct military
functions.
The fiscal year 2005 budget reflects our commitment to our
personnel and to the American taxpayers. It is a balanced budget that
is in line with fiscal realities and one that can maintain force
readiness and operations. Your subcommittee's support of the Navy
budget will further strengthen the Department's ability to ensure
current readiness.
WINNING THE CAMPAIGN FOR PEOPLE
Our investments are helping us to win the campaign to attract the
highest quality, and retain the best people, to man our forces in the
future. Today, our forward deployed units are fully manned. The key
challenge will be sustaining the gains we have made and continuing to
build upon our successes to attain the highest level of battle
readiness.
Recruiting the Force
Fiscal year 2003 was another outstanding recruiting year for both
the Navy and the Marine Corps. Thanks to the dedicated efforts of our
recruiters--and, in particular, this subcommittee's funding of
enlistment incentives and advertising--we were able to attain or exceed
our goals for active and Reserve, as well as officer and enlisted
personnel. The quality of our personnel continues to improve, and the
Services remain on track to continuing our successes in fiscal year
2004.
The Navy attained its annual enlisted recruiting goal for the 5th
year in a row, and met both new contracts and accessions goals for the
30th consecutive month. The Navy also succeeded in achieving 40 percent
increases in the percentage of recruits with college experience to 6
percent, and increased the percentage of high school diploma graduates
from 92 to over 94 percent. The Marine Corps met or exceeded its
recruiting goals last year for the 8th year in a row, and quality
remains high with over 97 percent of new recruits being high school
diploma graduates.
Recruiting programs for both the Navy Reserve and the Marine Corps
Reserve remain strong, meeting recruiting mission in fiscal year 2003.
In fiscal year 2003, the Navy consolidated both active duty and Reserve
Force recruiting activities under one command for a total force Navy
Recruiting, as a streamlining initiative to enhance force management.
The National Call to Service (NCS) program, initiated this year for
the first time, has the potential for further enhancing the Services'
personnel strength by attracting a limited number of high quality
recruits for shorter active duty enlistment periods in hard to fill
ratings or military occupational specialties (MOS). The Navy has
already written enlistment contracts for NCS since it was made
available in mid-January, and intends to write 1,000 contracts this
year and another 2,000 in fiscal year 2005. The first recruits will
report for basic training in May. The Marine Corps intends to recruit
175 for the program this year, increasing the goal incrementally until
reaching 350 in fiscal year 2006. We will be carefully evaluating the
results of this program and report back to Congress as data become
available.
Retention of Our Best People
Retaining the best and brightest sailors and marines has always
been a core objective of the Department of the Navy and key to our
continued success in combat. With retention, success tends to breed
further success: better retention allows the Services to become more
selective, targeting higher quality and specific skills and
experiences, thereby facilitating more favorable force shaping.
Currently, the Navy is actively maturing its force to operate
increasingly complex systems by retaining more of our highly-skilled
sailors and maintaining advancement opportunities. The Marine Corps, a
youthful force by design, is focused on retaining the highest quality
marines to grow the ranks of our staff noncommissioned officers (NCOs)
whose combat leadership is the basis for much of the Marine Corp's
historical success.
In fiscal year 2003, the Navy exceeded all of its aggregate
retention goals for the third year in a row, and reduced first term
attrition another 10 percent from fiscal year 2002 levels. Despite
these successes, which have led to the Navy removing 41 ratings from
the critically manned ratings list and attaining 95 percent of goal in
five other critically manned ratings, we remain keenly focused on
addressing the shortfalls that remain.
The Marine Corps succeeded in achieving first-term reenlistment
goals for the past 9 years and reduced attrition to its lowest level
ever. This year, the Marine Corps has already achieved 76 percent of
first term retention and 47 percent of second tour and beyond goals
only a third of the way into the fiscal year.
Officer retention in both Services is high--the Marine Corps at a
19-year high and the Navy is showing continued improvement. Despite the
current positive trend, we do have problems in certain communities,
particularly in the Navy O3-O4 aviation and O4-O6 surface and submarine
unrestricted line communities. The Navy plans to continue using special
pays to target specific qualifications and skills through continuation
pay.
Our experience and research indicates that programs targeted to
specific skill shortages, such as the Selective Reenlistment Bonus
(SRB), continue to have the strongest impact on reenlistments, while
helping us to better target specific skills. This subcommittee's
support of continued funding of these important retention and force
shaping tools are critical to sustaining our record of retention
successes.
NAVAL HUMAN CAPITAL TRANSFORMATION
Transforming human capital management is central to the
Department's strategy for optimizing and delivering a total force in
support of our Nation's warfighting capability. The success of Naval
Power 21 depends on our ability to produce the right mix of active,
Reserve, civilian, and contractor personnel when and where it is
needed, at the right cost, now and in the future.
Changing Workforce Requirements
From 1947 to 1989, our national security efforts were defined by
the Cold War. We built and poised naval forces for large-scale, blue
water, prolonged warfare operations, and we designed personnel systems
based on conscription to maintain large standing forces, favoring mass
over agility, redundancy over efficiency, and simplicity over
flexibility. Industrial age business and management processes were
effective for building and maintaining these massive forces and surge
capacities.
Since the fall of the Berlin Wall in 1989, globalization has shaped
a ``new world order.'' Nations, cultures, businesses, and people have
become more accessible and more exposed than ever before. Threats to
homeland and international security come from multiple directions in
diffused and difficult to predict ways. As a result, the men and women
of the Navy and Marine Corps are responding to new requirements,
deploying more often, and more quickly, to more places, and conducting
more complex tasks than ever before.
As the challenges we face grow more complex and demanding,
information technology and modern business processes are required to
effectively support the naval response to the global war on terrorism.
Accelerated accessibility and abundance of information is enhancing the
performance of our warfighters and those who support them.
As a result, the workforce has been evolving, resulting in people
learning to operate in knowledge-centric environments; increased career
mobility and flexibility; expectations of higher responsiveness from
management; and significantly increasing productivity. This requires
personnel systems that are agile, flexible, and integrated.
Three Separate Personnel Systems
What we have learned in the global war on terrorism is that our
human resource systems were not as agile, flexible, and integrated as
we needed them to be. The systems did not enable total force
management--rather, active duty, Reserve, and civilian personnel were
managed under separate systems with separate sets of non-complementary
and inflexible statutes and rules. We often did not have the ability to
easily assign the most effective individuals to do our work and
properly balance the skills inventory of the workforce, creating
significant inefficiencies.
The President and the Secretary of Defense have given us the
mandate for addressing these issues, and Secretary England has made it
a top priority for the Department of the Navy. We are striving to
implement our vision for human capital management with a modern
integrated human resource system that can respond quickly and with ease
to support changing mission requirements. We are seizing this historic
opportunity to take an important step forward, and I am pleased to
share with you what the DOD is undertaking to meet this requirement.
Our Philosophy on Human Resource Management
People are our most valuable asset and, when properly supported and
managed, critical force multipliers. The DOD will lead in the
development of a 21st century human resources approach to support our
people, leveraging the best technologies, business efficiencies and
practices to gain the highest levels of organizational effectiveness.
We are assessing our core competencies and determining
which functions contribute to mission accomplishment. Those
activities and functions that are no longer relevant to our
core mission will be eliminated.
Functions that are core to our mission will be sorted
into three categories: those that should be done just by
civilians; those that may be done by either military or
civilians; and those that must be done just by military
personnel. As a general rule, we will contract out non-core
functions when it is cost-effective to do so. For those
functions that can be done by either military or civilians, the
NSPS will provide the flexibility and performance initiatives
needed to enhance the assignability of civilians to these
military-civilian jobs. In those functions that require
military personnel, we will strive for the right balance and
leverage Reserve component capabilities.
Our Strategy for Naval Human Capital Transformation
The Department's strategy is to modernize our human resource
systems into one total force manpower management program that enables
flexible, agile, and integrated responses to changing manpower demands.
The 21st century total force manpower management program would
incorporate state-of-the-art workforce planning and labor-capital
assessment tools, an integrated information technology architecture,
and flexible policies that allow optimal matching of people and skills
to the required work. The ``continuum of service'' model advocated by
Dr. Chu for enabling military personnel to move easily between the
active and Reserve components is an important step towards enhancing
the Department's vision.
In 2003, the DOD established the Force Management Oversight Council
(FMOC) as the senior policy-making and oversight authority integrating
departmental manpower and personnel policies. Through the FMOC, the
secretariat and the Services are now able to coordinate and align
cross-cutting policies and initiatives, and oversee the development of
the DOD's total force manpower management program.
This year, the Department is implementing three major initiatives
for transforming human capital management:
1. Transforming the Civilian Personnel System
Implementation of the National Security Personnel System
We are pleased that the Secretary of Defense, at Secretary
England's request, has authorized the Department to be in the first
wave of conversions to NSPS. Thanks to the support of Congress in
passing NSPS, the Department will have at its disposal much-needed
authority to overhaul an outdated and antiquated system of civilian
human resource management, and to create a new work culture based on
performance instead of entitlement. This new system will provide the
flexibility and agility critical to meeting mission readiness
requirements, and enable the recruiting and retaining of high
performing workers.
Most Department of the Navy civilian employees, with the exception
of those specifically excluded by law, will be a part of the first
conversion to NSPS. We have established an NSPS Project Management
Office (PMO), which will work closely with the DOD, to develop and
execute the Department of the Navy's strategy for implementation. The
Department intends to facilitate military-to-civilian assignments using
streamlined classification and pay banding systems, which will have the
effect of proper balancing the workload military and civilian employees
and freeing up more warfighters for ``the tip of the spear.''
2. Transforming the Navy Personnel System
Modernizing Navy's human resource system to support Sea Power 21
The Navy is in the midst of aggressively modernizing its human
resource management system to support Sea Power 21's transformation
strategy. At the heart of the Navy's workforce shaping agenda is its
focus on developing and maintaining the right capabilities for the 21st
century fleet, not on simply managing to specific numbers of personnel.
The goal is to grow and optimize a force with the proper skills mix
that can be applied where and when it is needed in support of the
Navy's mission.
The fiscal year 2005 budget request plans for the Navy's end
strength to decline to 365,900, reflecting the decommissioning of older
manpower-intensive platforms, improved training and employment
processes, more efficient infrastructure manning and efficiencies
gained through technology, new manning practices, and altering the
workforce mix (including military to civilian conversions). A major
effort is underway to accurately assess jobs, functions, and workload
to aid in the drawing down of active duty end strength.
A variety of initiatives are required for an organization as large
and complex as the Navy to effectuate the necessary force shaping. The
Sea Warrior initiative serves as both the concept and the tool for
maximizing personnel readiness by improving the assessment, assignment,
training, and education of sailors. It aligns the skills, experiences,
and capabilities of the worker to current and future jobs, and empowers
the sailor to make informed career choices. The Navy is also actively
employing optimal manning practices onboard certain vessels to reduce
excessive crewing; experimenting with swapping out crews to extend
ships' time on station and reduce in-transit sailing time; creating
technologically-enabled learning and training programs to increase
availability and cut costs; channeling personnel in overmanned ratings
to those that are undermanned; and designing Navy systems that require
fewer people to operate. One of the Navy's exciting new manning
experiments includes U.S.S. Coronado. The Coronado is the first command
ship manned by a mix of Navy and civilian mariner personnel to optimize
personnel-function assignments. As Navy designs and deploys new ships,
aircraft, and systems, we are paying serious attention to issues of
operability and maintainability in the arena of Human Systems
Integration to ensure that we can reduce the need for scarce and
expensive manpower in the future.
3. Transforming the Reserve Force
Rebalancing the Mix of Active and Reserve Forces
The DOD's goal is to ensure that the Services are properly balanced
between active and Reserve resources to ensure operational readiness
for forward presence and surge capabilities. The global war on
terrorism tested our surge capabilities for meeting rapid-response
contingencies, and the Services ably applied judicious and prudent use
of valuable Reserve assets. In the process, the Navy and the Marine
Corps proactively took steps to immediately address imbalances that
were identified, with particular focus in three areas: enhancement of
early responsiveness; resolving stressed career fields; and the
employment of innovative Reserve management practices. I would like to
share with you several examples of what the Services are doing to
rebalance the force mix and enhance Reserve mobilization.
Navy: Developed a plan for converting 525 vacant, non-hospital
corpsman Reserve billets to active corpsman billets for assignment to
Marine Corps combat units; streamlined and automated the mobilization
process; established a new Reserve flexible drilling contracts program;
combined active and Reserve recruiting commands; and developed a new
concept that would allow rapid accessing of a limited number of key
Selected Reserves through volunteerism. The Navy also rebalanced its
Antiterrorism/Force Protection inventory in fiscal years 2003-2004 by
adding over 7,200 new active component and over 1,800 Reserve component
billets.
Marine Corps: Stood up an Air Naval Gunfire Liaison Company in the
active component with two more planned for 2004-2005; developed the
plan for establishing two additional Reserve military police (MP)
companies and four new Reserve Antiterrorism/Force Protection
companies; created the Intelligence Support Battalion to consolidate
command and control of Reserve intelligence billets beginning as early
as 2005; developed a plan for reassigning 93 active personnel from a
Reserve component squadron to the Active Force in 2004; and embedded
active component personnel (instructors/inspectors) in all Reserve
component units.
To further enhance the integration of the Naval Reserve into the
Navy mission, the Naval Reserve is undergoing a ``redesign'' based on a
comprehensive study co-sponsored by the former Vice Chief of Naval
Operations (CNO) and myself. We have identified 14 key points for
addressing in the redesign. The three main areas of focus are:
Personnel Management; Readiness and Training; and Organizational
Alignment. Implementation of the redesign transformation will more
fully integrate the Reserves into Sea Power 21 and reservists into the
Sea Warrior initiative.
CHALLENGES AHEAD
The Department has a good story to tell but we also acknowledge
that this would not be possible without the help that we receive from
this subcommittee and Congress. We need your continued support for full
funding of our manpower and personnel requests, as well as flexibility
to properly manage the force. Broad flexible authority to prudently
manage our personnel, coupled with sustained funding for the SRB
program and other programs targeted to specific skill shortages are
critical tools that enable success. The information and infrastructure
programs that support our personnel must also be funded. They will aid
us in keeping the momentum going on our transformational efforts to
optimize and maximize our human capital in support of Naval Power 21.
Diversity as Readiness Issues
The changes that require us to transform are occurring in an
environment in which the demographics of the Nation and the force are
rapidly shifting. As our people are developed as information-age
workers--and we recruit and grow the whole individual--our
organizations must be prepared to fully capitalize on their knowledge,
experiences, backgrounds, and motivations. Today, the Department of the
Navy is maturing in its understanding of human capital and the
optimization of people in the workplace. Diversity is not simply a
compliance program. We fully appreciate the fact that diversity is
truly a readiness issue: we need to maximize our investments in every
single individual, and we want our organizations to have the most
robust personnel capabilities that can be drawn upon from American
society. This means that our organizations, and our leaders, should
reflect the broader society, and our people must be given the
opportunity to thrive as they make their contributions in service to
our Nation.
FULFILLING NAVAL POWER 21
In closing, I am grateful for having this opportunity to share with
you the many new developments that are occurring in our Department
today. We are successfully conducting our mission, fighting the global
war on terrorism, and we are aggressively transforming for the future.
We have one integrated human capital strategy focused on optimizing and
delivering a total force to support our Nation's warfighting
capability. Our manpower and personnel programs exist, and are aligned,
to support Naval Power 21.
President Bush may have described our situation best, when in
December 2001 he said: ``What's different today is our sense of
urgency--the need to build this future force while fighting a present
war. It's like overhauling an engine while you're going at 80 miles an
hour. Yet we have no other choice.''
The Department of the Navy has the right sense of urgency and we
are moving full speed ahead!
Senator Chambliss. Secretary Dominguez, before we get to
you, we have that last vote. We have about 5 minutes left. So
we'll run and vote. We'll be right back, as soon as we can get
over there and back.
Mr. Dominguez. Yes, sir. [Recess.]
Senator Chambliss. All right. Secretary Dominguez,
hopefully that's our last interruption, and we'll proceed
immediately to you and look forward to your comments.
STATEMENT OF HON. MICHAEL L. DOMINGUEZ, ASSISTANT SECRETARY OF
THE AIR FORCE FOR MANPOWER AND RESERVE AFFAIRS
Mr. Dominguez. Thank you, sir.
Mr. Chairman, thank you for this opportunity to meet with
you and talk about Air Force personnel.
The Deputy Chief of Staff of Personnel, Lieutenant General
Tex Brown, and I prepared and submitted to you a joint written
statement for the record. In my opening oral comments, I would
like to briefly touch on the highlights of that document.
First, the Air Force is a force under stress, but that
stress is unevenly distributed across our force. Where it is
felt most strongly, that stress is a manageable cause for
concern, for watchfulness, for a careful and measured response.
The strength and resilience of our force in its third year of
the war on terror is a tribute to the investment in people this
subcommittee made and sustained over the years. The Air Force
is under stress, but it is not in crisis, in large measure
because of your concern, attention, and leadership.
Second, Lieutenant General Brown and I, along with the
Chief of the Air Force Reserve and the Director of the Air
National Guard, have developed a comprehensive, coherent human
resources plan that will guide our efforts to relieve the
stress on our force and to transform that force so that it can
more effectively meet the demands of the global war on terror.
We have a plan, and we are executing to our plan.
Third, the NSPS is a critical component of our plan. The
modern management concepts included within that system provide
flexibility and agility needed to integrate our civilian airmen
fully, completely, and seamlessly into our total force. The
devil is in the details, of course, and we are working now with
Dr. Chu to define those details in a way that will be fair to
our civilian airmen, but they will also meet our national
security needs. The NSPS puts the last piece of the total force
in place.
Finally, our plan recognizes and emphasizes the value of
people as our most important warfighting asset, as the key to
successful dominance of air and space, and as the source of our
combat power. It is in this spirit, with people at the heart of
our actions, and in our hearts, that we are moving to attack
the scourge of sexual assaults.
Thank you for the opportunity to be here today, and I look
forward to your questions.
[The joint prepared statement of Mr. Dominguez and General
Brown follows:]
Joint Prepared Statement by Hon. Michael L. Dominguez and Gen. Richard
E. Brown, USAF
INTRODUCTION
Over the last decade, and especially in the past 3 years, America's
airmen have responded to dramatic changes in our force structure and
the world security environment. Since 1991, we have reduced our Active-
Duty Force by nearly 40 percent--from 608,000 to 375,000--while
remaining engaged around the world at levels higher than at any time
during the Cold War. To prevail in a dangerous and ever-changing world,
we have completely transformed our Air Force, from a heavy, forward-
based presence designed to contain the Soviet Union and allied
communist governments into an agile expeditionary force, capable of
rapidly responding on a global scale, with tailored forces ready to
deal with any contingency. Since the attacks of September 11, 2001,
that transformation has taken on an even more urgent and accelerated
pace to respond to the world situation as well as our domestic security
environment. This transformation has produced outstanding initial
results. But the journey is just beginning.
Many challenges remain before us, but we believe we have our focus
in the right place: towards the future. At the heart of our efforts is
our plan to create an environment, and the associated tools necessary,
to more deliberately develop airmen to be the leaders of tomorrow at
all levels. This culture of force development extends across our force,
encompassing officers, enlisted, civilians, and Guard and Reserve
members. This developmental change is driving major cultural changes in
your Air Force. Beginning with a common airman culture that embraces
diversity of thought, diversity of talent, and diversity of background
and experience. This culture emphasizes the manner in which
professional airmen relate to each other, and includes a zero tolerance
approach to inappropriate behavior of all kinds. Obviously, that
encompasses a straightforward, determined approach to issues such as
sexual harassment and sexual assault. We will do all in our power to
prevent such behavior, root it out when we find it and apply
appropriate justice while providing all the support we can muster to
victims of this behavior. These issues, as tough and complex as they
are, need to be fully embraced and understood at all levels of our
force, to ensure every member of our team experiences the mutual
respect, teamwork and esprit de corps they have earned and truly
deserve. Our culture is grounded in our core values as airmen:
integrity, service, and excellence, which form a solid foundation for
the total force team--active duty, Guard, Reserve, and civilians.
We recognize the herculean effort put forth by all members of the
force to defend America and her interests abroad. We recognize in
particular the stress we have placed on members of the Air National
Guard and Air Force Reserve. We are making every effort to relieve the
stress on the airmen who make up those mission-essential forces, just
as we are making every effort to relieve the stress on many of our
active duty members in critical warfighting skills while we work to get
down to our end strength objectives. As we respond to the many
challenges we face, it is important that we take time to recognize and
support the tremendous sacrifices made by Air Force family members,
whose contributions to the overall Air Force team are as crucial as
those of any other team members. Sometimes more so.
Finally, as airmen, we have taken a renewed look at the very real
demands that our people must endure, as well as their long-term well-
being. We have refocused our health and physical conditioning efforts
to emphasize fitness for life, a vision, with the needed leadership
behind it that recognizes the inherent relationship between physical
fitness, mental acuity, and battlefield survival. Balancing all of
these inter-related priorities is a complex task, and an important one.
These priorities are extremely important to our force, to our culture
of service, and to the Nation. We must get them right: to always be
ready to respond to our Nation's call.
None of this would be possible without the exceptional support Air
Force personnel receive from Congress. Over the last several years, you
have approved significant advances in pay, benefits, and retention
incentives for the men and women who serve in all of the military
services. These initiatives have made a significant difference for the
readiness of your Air Force and the quality of life of our members and
their families. They improved retention and increased enlistments,
essential to keeping the highly-trained professionals in the ranks. The
poor retention we experienced in recent years has been reversed, a
testimony to both your support and the patriotism of young Americans
who join and continue to serve. But we have to keep our focus. As we've
experienced in the past, positive retention trends are dependent on
many rapidly changing dynamics and we can't afford to take our eyes off
the ball. Thus, in the coming years we will continue to watch our
retention of key warfighting career fields. The battle is not won. But
we have made much progress.
In addition, we would like to thank Congress for taking the
initiative to approve the Department of Defense's (DOD) National
Security Personnel System (NSPS). NSPS allows us to modernize our
civilian personnel management system to meet the unique demands of the
national security mission. We believe NSPS is essential to the Air
Force's ability to accomplish its air and space mission in these
challenging times. NSPS' flexibilities will allow us to attract and
retain ``the right people for the right jobs at the right time,''
expedite military to civilian conversions, and quickly meet the ever
changing demands for support of the global war on terrorism.
The Air Force enthusiastically and energetically supports NSPS and
is committed to implementing it aggressively and responsibly. While
some of NSPS' elements may be considered radical departures from
current processes, it is critical that we are not diverted from moving
forward on executing NSPS. Any delay will be detrimental to our
transformation efforts and our ability to move toward a more responsive
posture.
This combined statement of both the Assistant Secretary for
Manpower and Reserve Affairs and the Air Force Deputy Chief of Staff,
Personnel, develops each of the themes just mentioned in greater
detail. This statement represents our vision of the way ahead for Air
Force people.
To place these issues in context, we will begin by discussing the
Air Force core competency that directly affects every Air Force member:
Developing airmen. This core competency is at the heart of our
strategic vision for Air Force personnel.
DEVELOPING AIRMEN--RIGHT PEOPLE, RIGHT PLACE, RIGHT TIME
At the heart of our combat capability are the professional airmen
who voluntarily serve the Air Force and our Nation. Airmen create air
and space power. Our airmen turn ideas, tools, tactics, techniques, and
procedures into global mobility, power projection, and battlespace
effects. It is with this understanding that the Air Force embraced a
new Personnel Vision and Strategic Planning Construct to help transform
management of ``airmen'' across the total force (active duty, Air
National Guard, and Reserve; officer, enlisted, and civilian).
We are refocusing our personnel processes and delivery systems on
achieving the capabilities and creating the effects which produce for
our Air Force the right people, possessing of the skills, knowledge and
experience necessary to perform their missions at the right place and
right time. This new vision succinctly states the role of our manpower,
personnel, and training professionals: defining mission requirements;
continually refreshing the pool to maintain an effective balance of
youth and vigor, age and experience; deliberately developing the
skills, knowledge and experience required by our combatant and support
missions; sustaining the force by meeting the needs of our airmen and
their families; and providing synchronized and integrated program
management and service delivery systems.
Our strategic goals focus on the effects of the personnel mission
and the specific capabilities our system offers to our airmen and their
leaders:
Define: Implement a capabilities-based requirements system
that meets surge requirements and optimizes force mix (active
duty, air Reserve component, civilian, and contractors) to
produce a flexible and responsive force.
Renew: Maintain a diverse, agile workforce that leverages
synergy between active duty, air Reserve, and civilian
components, and private industry to meet requirements and
sustain capabilities.
Develop: Synchronize training, education, and experience to
continuously create innovative, flexible, and capable airmen to
successfully employ air and space power.
Sustain: Sustain required force capabilities through focused
investment in airmen and their families
Synchronize: Implement a robust strategic planning construct,
understand Air Force Human Resource investment, and link
programming and legislative development to the plan
Deliver: Transform customer service by delivering a leaner,
more cost-effective, customer-focused Human Resource Service to
support the Air Expeditionary Force
The four overarching goals (define, renew, develop, and sustain)
will serve as our framework for the written testimony that follows,
just as they serve as the underlying framework for our personnel
vision. In each of these areas we will discuss key issues facing the
Air Force today, and what we are doing in each of those cases to look
forward and ensure we are building the right force for tomorrow. (Note:
The goals ``synchronize'' and ``deliver'' focus on the specific means
by which we achieve the four overarching goals).
DEFINE
As we define the Air Force of the future we must determine our end
strength needs, we must shape the force to meet those needs, and we
must relieve the current stress on our most heavily stressed career
fields. These are complex and inter-related issues. The process by
which we approach this challenge involves how we manage our total force
of Air Force active duty members, Air National Guard, Air Reserve, and
Air Force civilians. It also encompasses the steps we are taking to
relieve pressure on our Guard and Reserve Forces.
-- End Strength:
During the last several years, the Air Force has brought thousands
of sharp, motivated people into our ranks--essentially, those who
wanted to serve in the Air Force were welcomed. To meet end strength,
we rolled up our sleeves and increased recruiting. Incredible
patriotism prompted by the attacks on September 11, 2001, surged our
growth and put us well above end strength. We are proud of the efforts
of our outstanding Air Force professionals in the war on terrorism and
are delighted that so many people want to be a part of our winning
team. This very positive fact and the slowed economy have reduced what
would have been normal attrition. In other words, not as many people
left the Air Force in the last several years as we had anticipated.
As a result, for the last several years we have exceeded our
mandated active duty end strength of 359,000. Air Force active duty
military end strength (i.e. billets) are capped at 359,300 for fiscal
year 2004, 359,700 for fiscal year 2005, and 360,000 for the years
fiscal year 2006 through fiscal year 2009. The actual number of
personnel assigned to the Air Force at the end of fiscal year 2003 was
375,000--approximately 16,000 personnel above our currently authorized
limit. This is a temporary situation fueled by the global war on
terrorism, and we are working to get in compliance. As we work to
reduce the size of our Active Force by 16,000 people over the next
several years, we will also work to reshape the force to correct
existing skill imbalances and account for a new range of missions in
the global war on terrorism.
Because we have more people in the Air Force than the number of our
currently authorized billets, it has led some to ask: ``Do we need to
increase the size of the force to accomplish the mission especially
with increased/extended mobilization?'' The answer is that first we
need to ensure that we are using the people we have in the most
efficient and effective way. The Air Force and DOD are constantly
reviewing end strength needs and we feel we have not exhausted all
potential internal sources to address stress on the force. People costs
account for a significant portion of the Department's budget--we feel
strongly that the Air Force must exhaust all other possibilities before
requesting an expensive increase to military end strength.
The Guard and Reserve Forces that support our total force team are
designed to meet the Nation's call in times of crisis, such as the
current global war on terrorism. Activation of the Guard and Reserve in
times of crisis is not, in and of itself, a reason to seek an increase
to end strength. As part of our review, we are taking a hard look at
missions currently assigned to active, Guard, and Reserve in light of
the foreseeable future requirements for conflicts. Our goal is to
minimize the times the Air Force needs to call on the Guard and Reserve
and to minimize the length of time they are activated.
-- Shaping the Force:
The Air Force is planning to implement several measures to shape
the force back toward our authorized end strength--knowing as we do so
that we must also reduce the stress on many of our ``over stressed''
career fields. This will be a many step process, but our guiding
principles will be simple. We want to properly size the Air Force to
meet the needs of our Air Expeditionary Force (AEF) construct, our in-
garrison requirements and our training requirements. We want to ensure
that we draw down smartly, by specialty (and by specific year groups
within those specialties) where we have more people than we need. At
the same time, we want to correct our skill imbalances. But perhaps
most importantly, as we shape the force we want to be sure that we
avoid involuntary ``draconian'' measures that break faith with our
people. With these guiding principles in clearly in view, we are taking
a number of deliberate and very specific steps to shape the force.
In broad terms, we are addressing force shaping in two ways: first,
by reducing personnel overages in most skills; and second, by shaping
the remaining force to meet mission requirements. To reduce personnel,
we will employ a number of voluntary tools to restructure manning
levels in Air Force career specialties, while adjusting our Active
Force size to our authorized end strength requirements. As we progress,
we will evaluate whether we need to modify these steps, or implement
additional force shaping measures.
We are taking a hard look at where our people are. We have airmen
serving in jobs outside the Air Force who don't deploy as part of an
AEF. Some of these, such as joint positions and some defense agency
positions, require uniformed people, and we benefit by having an
airman's perspective in those jobs. Others, however, may not require an
airman or a military person at all. These are positions that we are
working to legitimately reclaim into our ranks. By taking the steps to
return these airmen ``to the fold'', we will ensure we have more people
available to support our critical warfighting skills, as well as
increasing the number of personnel available to support our AEF
rotations overseas, which in turn will reduce stress on the rest of the
force.
Until very recently, we had not implemented all the manpower cuts
at unit level we agreed to during the 1990s. We've now made the
adjustments in our books--over 13,000 positions eliminated--but we
still need to move some of the people. That means we have airmen with
advanced training and professional skills filling positions that no
longer exist.
The Air Force Deputy Chief of Staff for Personnel is overseeing a
program that will move us toward our goal of getting our strength and
skill mix right. This program includes initiatives such as restricting
reenlistment in overage career fields, voluntary transfers from active
duty to the Guard and Reserves, shortening service commitments,
limiting officer continuation for those deferred for promotion,
commissioning Reserve Officer Training Corps (ROTC) cadets direct to
the Guard and Reserves, limiting reclassification of those eliminated
from technical school, rolling back separation dates, and officer and
enlisted retraining.
If at all possible, our goal is to give every qualified airman who
wants to stay in the Air Force the opportunity to do so. In addition,
we will use every tool to shape the force we have available to avoid
the extreme measures used in the early 1990s, which undermined the
morale and confidence of the force.
-- Stressed Career Fields:
The events of September 11 and the subsequent increase in
deployments to support a variety of operations around the globe have
resulted in a significant increase in operations tempo and sharply
accelerated the existing stress on the force. Complicating this problem
is the fact that the additional stress is unequally distributed across
the various Air Force skill sets. Nevertheless, the Air Force is
working to level the stress across the force to an acceptable rate,
albeit higher than pre-September 11 stress levels.
The DOD initiated 20,000 military to civilian replacements
beginning in fiscal year 2004. The Air Force share was 4,300 of these.
The Air Force had also been working on realigning our military into
stressed career fields that better address post-September 11 workloads.
The Air Force has addressed reducing and balancing stress with numerous
manpower and personnel initiatives. These efforts to relieve stress go
back to the fiscal year 2004 Program Objective Memorandum (POM) when
approximately 1,400 authorizations freed up by programmatic changes
were redirected to security forces to address pressing security and
force protection requirements. In addition, 1,110 initial accession/
training students were redirected to stressed skills in fiscal year
2003--plus an additional 1,060 training redirects for fiscal year 2004.
Currently, we are finalizing the required training adjustments for
fiscal year 2005.
Significant technology solution purchases made during fiscal year
2003 are also offsetting manpower requirements. A security forces $352
million technology purchase reduced unfunded security forces manpower
requirements by 3,000 (with 1,600 of these in the active duty)
beginning in fiscal year 2004.
The Air Force will realign approximately 4,600 military positions
to our most stressed career fields (such as security forces and
intelligence) in fiscal year 2004 and fiscal year 2005. During fiscal
year 2004, 1,800 military authorizations are being realigned from less
stressed skill sets to more stressed career fields. In the fiscal year
2005 Presidents budget, the Air Force is dedicating an additional 3,800
military authorizations to relieve stress across the force in fiscal
year 2005. Additional significant efforts are underway to further
relieve and balance stress. We continue to work with defense agencies
to reduce our total number of military positions in these functions,
replacing them with civilians where appropriate. Collectively, these
efforts provide examples of the kinds of steps the Air Force is taking
to meet the Secretary of Defense's vision of moving forces ``from the
bureaucracy to the battlefield.''
-- Total Force Management--active, Guard, Reserve, and civilian:
Today we are also shaping what our total force will look like in
the future. As we carefully review what each component brings to the
fight, we work to ensure the best capabilities are retained and
nurtured. Just as in combat overseas, we are continuing to pursue
seamless Air Reserve component (ARC) and active duty integration at
home, leveraging the capabilities and characteristics of each
component, while allowing each to retain their cultural identity. We
continue to explore a variety of organizational initiatives to
integrate our Active, Guard, and Reserve Forces. These efforts are
intended to expand mission flexibility, create efficiencies in our
total force, and prepare for the future. Today's future total force
team includes a number of blended or associate units that are
programmed or already hard at work. The creation of the ``blended''
unit, the 116th Air Control Wing at Robins Air Force Base, Georgia,
elevated integration to the next level. With an initial deployment of
over 730 personnel, and significant operational achievements in
Operation Iraqi Freedom (OIF), we are now examining opportunities to
integrate active, Guard, and Reserve units elsewhere in order to
produce even more measurable benefits, savings, and efficiencies. The
reasons for this type of integration are compelling. We can maximize
our warfighting capabilities by integrating Active, Guard, and Reserve
Forces to optimize the contributions of each component. Reservists and
guardsmen bring with them capabilities they have acquired in civilian
jobs, leveraging the experience of ARC personnel. As an added benefit,
this integration relieves personnel tempo (PERSTEMPO) on the Active-
Duty Force. Because ARC members do not move as often, they also provide
much needed corporate knowledge, stability, and continuity. Finally,
integration enhances the retention of airmen who decide to leave active
service. Because the Guard and Reserve are involved in many Air Force
missions, we recapture the investment we've made by retaining
separating active duty members as members of the ARC.
-- Relieving Pressure on the Guard and Reserve:
We are reviewing our Guard and Reserve manpower to minimize
involuntary mobilization of ARC forces for day-to-day, steady state
operations while ensuring they are prepared to respond in times of
crisis. Since September 11, we've mobilized more than 62,000 Air Force
Guard and Reserve personnel in over 100 units, and many more individual
mobilization augmentee. Today, 20 percent of our AEF packages are
comprised of citizen airmen. In addition, members of the Guard or
Reserve conduct 89 percent of Operation Noble Eagle (ONE) missions. We
recognize these demands have placed significant stress on our ARC
forces, and we are taking steps to relieve the pressure on the Guard
and Reserve.
In fiscal year 2005, we plan to redistribute forces in a number of
mission areas among the Reserve and active components to balance the
burden on the Reserves. These missions include our Air and Space
Operations Centers, remotely piloted aircraft systems, combat search
and rescue, security forces, and a number of high demand global
mobility systems. We are working to increase Guard and Reserve
volunteerism by addressing equity of benefits and tour-length
predictability, while addressing civilian employer issues.
We are entering the second year of our agreement to employ Army
National Guard soldiers for force protection at Air Force
installations, temporarily mitigating our 8,000 personnel shortfall in
security forces. As we do this, we are executing an aggressive plan to
rapidly burn down our need for Army augmentation and working to
redesign manpower requirements. Our reduction plan maximizes the use of
Army volunteers in the second year, and allows for demobilization of
about one third of the soldiers employed in the first year.
At the center of our efforts to relieve pressure on the Guard and
Reserve are our efforts to use innovative personnel management
initiatives to enhance flexibility and reduce involuntary mobilization.
A number of these initiatives focus on promoting volunteerism among
Guard and Reserve members. For example, relative to the aforementioned
efforts to mitigate the security forces shortfall is the ARC Security
Forces Augmentation Program. In December 2003 the Air Force initiated a
prototype program to use ARC volunteers (of all specialties) to assist
in installation force protection. The initiative allows ARC members to
serve flexible tours as force protection augmentees, assisting in such
duties as vehicle inspection and entry control. This centrally funded
program allows commanders to access a ready pool of willing volunteers
and enables reservists to augment their military skills.
We are also exploring a concept called Sponsored Reserve. This
initiative involves a pre-contracted, voluntary agreement among the
military, the ARC member, and industry to fill high-demand, critical
skills that are honed in the civilian sector and that the Air Force
requires for contingency situations.
An essential element in our efforts to promote volunteerism is to
provide predictability via the AEF rotation schedule. Not only are ARC
members integrated into a predictable total force AEF schedule, but
units are also afforded flexibility through internal Guard and Reserve
rotations for AEF support in the case of high-demand/low density
specialties. For example, in executing the Commando Solo Special
Operations mission, the Pennsylvania Air National Guard's 193d Special
Operations Wing uses predictable 45-day rotations. In this way, even
with a high operational tempo, members are afforded a high degree of
predictability, which eases pressure on them, their families, and their
employers.
There is no doubt that in the global war on terror, the United
States Air Force has relied on the critical mission skills that our
Guard and Reserve warriors bring to the fight. Simply put, we could not
have accomplished the mission without them. But we also recognize that,
in the long-term, we must make every effort to relieve the pressure on
our ARC forces. Just as we must take steps to ensure the long-term
health of our Active-Duty Forces, so too must we ensure the long-term
health, combat capability, and career viability of our citizen soldiers
in the Air Guard and Reserve. We are committed to doing so.
RENEW
Our focus on renewing our force will examine the issues of
recruiting, retention, and diversity, and their overall effect on the
health of our force.
-- Recruiting:
To renew our force, we target our recruitment to ensure a diverse
force with the talent and drive to be the best airmen in the world's
greatest Air Force. We will recruit those with the skills most critical
for our continued success. In fiscal year 2003, our goal was 5,226
officers and 37,000 enlisted; we exceeded our goal in both categories,
accessing 5,419 officers and 37,144 enlisted. For fiscal year 2004, we
plan to access 5,795 officers and as many as 37,000 enlisted. We are
considering whether to reduce our recruiting goal below 37,000 enlisted
this year to complement our overall force shaping goals. In fiscal year
2005 we plan to reduce new accessions from 37,000 to 35,600. In fiscal
year 2006 they have been revised still lower to 34,600.
These measured decrements in our recruiting goals are part of our
very deliberate effort to bring down the overall size of the force (to
meet our end strength objectives) without jeopardizing the long-term
health of the force by drastically slashing the number of our new
accessions. As we learned after the post-Cold War drawdown when we
slashed the number of accessions and associated training (we cut pilot
training, for example, from 1,500 per year to 500 per year) we
discovered that by doing so we build long-term structural personnel
deficits into our inventory of trained personnel, with the result that
shortages of particular year groups will be with us for up to 20 years.
This time, in our efforts to solve a short-term problem, we are
determined not to create a long-term problem of even greater
significance. This is the one of the cornerstones of our approach to
renewing the force in the environment of the early 21st century.
We also closely monitor recruitment for the ARC. Historically, the
ARC--comprised of the Air National Guard and Air Force Reserve--access
close to 25 percent of eligible, separating active duty Air Force
members with no break in service between their active duty and ARC
service.
Although we are currently meeting our recruiting goals and
maintaining high standards for accessions, we need to keep our focus.
Your continued support of our recruiting and marketing programs goes a
long way to keeping the Air Force competitive in an uncertain job
market. We are mindful of our experience of a decade ago. In a period
when recruiting and retention looked positive, we allowed our
recruiting investments to lag behind the growing challenges of the
market place and found ourselves chasing a ``sine wave.'' In the past
several years, we reversed course and made the investments needed to
tune our recruiting engine. We need to sustain that engine now with
proper care and maintenance. Additionally, these investments contribute
to improved esprit de corps within our force, and further our efforts
to retain the right people and shape our force for the future.
-- Retention:
The Air Force is a retention-based force. Because the skill sets of
our airmen are not easily replaced, we expend considerable effort to
retain our people, especially those in high technology fields and those
in whom we have invested significant education and training. In 2003,
we reaped the benefits of an aggressive retention program, aided by a
renewed focus and investment on education and individual development,
enlistment and retention bonuses, targeted military pay raises, and
quality of life improvements. While we are still grappling with skewed
retention numbers affected by Stop Loss in 2002, we are nevertheless
seeing very positive signs overall. Our officer retention rates for
fiscal year 2003 and so far in fiscal year 2004 are above previous
years. For the enlisted force, our retention is healthy, but we must
continue to actively manage our force. Our current first term retention
rate is 67 percent which is well above our goal of 55 percent. For
second term, we are on the mark with 75 percent and we are exceeding
our 95 percent goal with 98 percent of our career airmen being
retained.
Part of our ability to succeed in our recruiting and retention
efforts stems directly from our ability to offer bonuses and incentives
to groups where we have traditionally needed the extra help. Our
retention efforts reflect what has already been stated about
recruiting: Our efforts right now are paying dividends for the Air
Force and we must sustain this trend for the future. We fully recognize
our ability to offer bonuses is a valuable and scarce resource, which
is why we've ensured active senior leadership management in these
programs, including semi-annual reviews of which career specialties,
and which year groups within those specialties, are eligible for
bonuses.
-- Diversity:
In this new era, successful military operations demand much greater
agility, adaptability, and versatility to achieve and sustain success.
This requires a force comprised of the best our Nation has to offer,
from every segment of society, trained and ready to go. In the Air
Force, the capabilities we derive from diversity are vital to mission
excellence and at the core of our strategy to maximize our combat
capabilities. Our focus is building a force that consists of men and
women who possess keener international insight, foreign language
proficiency, and wide-ranging cultural acumen. Diversity of life
experiences, education, culture, and background are essential to help
us achieve the asymmetric advantage we need to defend America's
interests wherever threatened. Our strength comes from the collective
application of our diverse talents, and is a critical component of the
air and space dominance we enjoy today. We must enthusiastically reach
out to all segments of society to ensure the Air Force offers a
welcoming career to the best and brightest of American society,
regardless of their background. By doing so, we attract people from all
segments of society and tap into the limitless talents resident in our
diverse population.
DEVELOP
Over the past year, the Air Force has implemented a new force
development construct to get the right people in the right job at the
right time with the right skills, knowledge, and experience. Force
development combines focused assignments and education and training
opportunities to prepare our people to meet the mission needs of our
Air Force. Rather than allowing chance or happenstance to guide an
airman's experience, we will take a deliberate approach to develop
officers, enlisted, and civilians throughout our total force. Through
targeted education, training, and mission-related experience, we will
develop professional airmen into joint force warriors with the skills
needed across the tactical, operational, and strategic levels of
conflict. Their mission will be to accomplish the joint mission,
motivate teams, mentor subordinates, and train their successors.
One of the first steps in implementing our development efforts was
the creation of individualized development plans. These plans are a
critical communication tool capturing the member's ``career''
development ideas, including desired career path choices, assignment,
and developmental education preferences. These plans are routed through
the chain of command, to include their most senior commanders, for
endorsement. The newly created Development Team (DT), comprised of
senior leaders from the functional community, carefully reviews each
individualized career plan, along with commander's comments, and Senior
Rater input. Targeting Air Force requirements, the teams place a
developmental ``vector'' into the plan as input for our assignment
teams, and immediate feedback to the member and commander regarding
their expressed development plans. Assignment Teams match members to
assignments using DT vectors; thus, ``developing'' our people to meet
Air Force requirements.
This year also saw a continued focus on Developmental Education
(DE) with continued expansion to include not only traditional
Professional Military Education (PME), but also advanced academic
degree programs, specialty schools, fellowships, education with
industry, and internships. Our development teams are using the
individualized development plans, along with the member's record and
Air Force requirements, to make educational recommendations to the
Developmental Education Designation Board. This board designates the
right school for the right member at the right time. Intermediate DE
and Senior DE prepare members for a Developmental Assignment (DA)
following the respective schools. This two-dimensional process
facilitates the transition from one level of responsibility to the
next. All developmental education assignments are made with the
emphasis on the best utilization the member's background, functional
skills, and valuable time.
One of our most recent development efforts has been broadening the
focus to include our enlisted corps. Beginning with the next promotion
cycle, we will stand up a new top-level course of enlisted PME designed
specifically for those selected to serve as Chief Master Sergeants. The
course will focus on leadership in the operational and strategic
environments, and will constitute a substantial leap forward in the
development of our chiefs.
Another segment of warriors requiring special attention is our
cadre of space professionals, those that design, build, and operate our
space systems. As military dependence on space grows, the Air Force
continues to develop this cadre to meet our Nation's needs. Our Space
Professional Strategy is the roadmap for developing that cadre. Air
Force space professionals will develop more in-depth expertise in
operational and technical space specialties through tailored
assignments, education, and training. This roadmap will result in a
team of scientists, engineers, program managers, and operators skilled
and knowledgeable in developing, acquiring, applying, sustaining, and
integrating space capabilities.
The bottom line of our force development efforts is to provide an
effects and competency based development process by connecting the
depth of expertise in the individual's primary career field (Air Force
Specialty Code) with the necessary education, training, and experiences
to produce more capable and diversified leaders. Every aspect of the
total force development construct develops professional airmen who
instinctively leverage their respective strengths as a team. The
success of this effort depends on continued cultivation and
institutional understanding of and interest in force development,
promoting an understanding of the competency requirements of leaders,
and funding for the associated development initiatives.
SUSTAIN
Under this final area of our strategic goals, we will focus on two
issues of great importance to the health of our force: quality of life
(QOL) for our Air Force members (to include their families), and
physical fitness.
-- Air Force QOL Program:
A cornerstone of the Air Force's efforts to sustain the force
centers on the ``Air Force QOL Program.'' In the Air Force we define
QOL as a system of networks--formal and informal--leveraged by
leadership to provide superior support and services to our total force
members and their families. We assess Air Force QOL based on the level
of satisfaction of our service members in eight areas: compensation and
benefits, workplace environment, OPTEMPO and PERSTEMPO, health care,
housing, community, and family programs and educational programs.
The most recent Chief of Staff of the Air Force (CSAF) QOL survey
was a good news story for Air Force QOL initiatives. The survey
validated the current Air Force perspectives on QOL priorities. The
overall response rate to the survey was 45 percent, the highest in the
past five survey administrations. Air Force senior leaders use the QOL
survey data to establish working priorities, develop or update Air
Force policy, build justification for new legislative initiatives and
budget plans and establish new road maps to improve Air Force QOL.
The Community Action Information Board and Integrated Delivery
System processes have made great progress in providing families access
to the services the need vice trying to fit their needs around an
existing menu of programs. The Air Force, in conjunction with DOD and
the other Services is launching ``OneSource'' a service that provides
families with 24/7 access to information through a Web site and 1-800
call-in number. The 1-800 number is staffed with highly-trained
personnel who can rapidly assess the needs of those who call and match
them to the services they need.
One additional highlight of our QOL focus is housing investment.
Through military construction and housing privatization, we are
providing quality homes faster than ever before. Over the next 3 years,
the Air Force will renovate or replace more than 40,000 homes through
privatization. At the same time, we will renovate or replace an
additional 20,000 homes through military construction. With the
elimination of out-of-pocket housing expenses, our Air Force members
and their families now have three great options--local community
housing, traditional military family housing, and privatized housing.
-- Physical Fitness:
The final area we will examine concerns our new vision for the
physical health and fitness of our force. The reasons for this emphasis
are a reflection of our change in culture, and the realities of the
world situation. Today's demanding missions require Air Force personnel
to deploy for long periods of time away from family, sometimes to
austere conditions to work long hours in extreme temperatures. With
those demands comes a renewed focus on the health and fitness of our
Air Force. We have instituted new standards and regulations that
require leadership at every level to take responsibility for a fitness
standard that prepares our airmen for the rigors of the mission.
The increased recognition of the fitness impact on readiness has
driven emphasis on fitness center repair and construction. We will
continue to aggressively provide the necessary resources to support and
maintain all areas of fitness, including construction, equipment and
training. These facilities, coupled with the focus of unit leaders,
will give our airmen the means to maintain and improve their health and
fitness, ensuring our force is ``fit to fight'' now, and in the future.
CONCLUSION
The Air Force team is moving into the 21st century assured of only
three things: That the challenges will be great, that the resources
given to us by the American people--to include their sons and
daughters--are resources that require our best possible stewardship,
and--most importantly--that superior leadership will be indispensable.
We are committed to providing the Nation with the best-trained, best
led, personnel on the planet. It's that simple and that important.
Senator Chambliss. Thank you very much.
Dr. Chu, this morning at a hearing with the Service
Secretaries, Senator Warner expressed concern to them about the
cost and budgetary impact of the increases in pay and benefits.
The context in which the question was asked was with respect to
new benefits, such as TRICARE or retired-pay benefits for Guard
and Reserve members. I'd like each of you to address that issue
as to whether or not you see the increase in benefits for our
Guard and Reserve as putting pressure on your particular
budgets that you're going to have difficulty handling.
Dr. Chu, I'd like to start with you to get your comments.
Dr. Chu. Thank you, Senator. I appreciate your raising this
important issue.
I believe that we have to watch very carefully the balance
among the various elements here, the balance between benefits
to those who are in service right now, who are the ones we are
most concerned with attracting and retaining, balanced against
those who have left the Service, whether retired or having
departed earlier than retirement. It is also balanced, as you
suggest, between the active and Reserve components of the
force. We are concerned that some proposals that we have seen
others make would up end that set of balances, and we want to
be careful to ensure that there is a strong incentive to active
service. If we make Reserve service benefits the same as active
service, then there isn't that kind of incentive, and I think
that's the future that we want to be careful about here as we
go about designing the best program to sustain a volunteer
force.
The Secretary is very concerned with the growth over the
last 5 or 6 years of entitlement or entitlement-like benefits
that accrue principally to those who have left the Service,
especially the retired community. Those are meritorious
programs. The Nation adopted them for good reason, but they are
posing a significant cost issue for future defense budgets. I
think we want to be careful, in the present era, to focus our
attention, to the extent we make further changes, on what we
need to do for the active force, those currently serving.
Senator Chambliss. Secretary Brown.
Mr. Brown. Yes, Mr. Chairman. I'd like to follow up on Dr.
Chu's statement about balance.
When you talk about healthcare benefits for the Reserve
components, of course when they're on active duty they get the
same benefits as active-duty personnel. When they're not on
active duty, the rationale that we saw in extending some
benefits was to deal with the medical readiness issue. When we
had these recent mobilizations, there were significant numbers
of personnel that were not deployable; they hadn't had a
physical in 5 years. So in the effort to address the readiness
issue, I think the benefits discussion got kind of mixed up in
it. The readiness issue needs to be addressed. The benefits
subject is a separate subject.
Senator Chambliss. Secretary Navas.
Mr. Navas. Sir, this is one of those tough issues that we
try to deal with on almost a daily basis, striking the right
balance between the benefits of those who are willing--
especially in the Reserves--to come and serve their country in
time of need, and then basically the cost of these benefits
that are sometimes perceived as entitlements. These start
crowding the investment account and the operational accounts.
One of the reasons for our human-capital strategy that I
espoused in my statement and my opening remarks is that
basically we need to, in the case of the United States Navy,
per se, leverage technology and try to minimize the personnel
costs. If you take an aggregate of most of the personnel-
related costs and the direct payment for retirement medical
benefits, pay and allowances in that, it takes almost 70
percent of the Navy's budget. These costs are expected to grow.
So we are looking very closely at how we can strike that
adequate balance, where we take care of those who serve, but
not do it in a way that we might wind up like Bethlehem Steel.
Senator Chambliss. Secretary Dominguez.
Mr. Dominguez. Sir, I'd answer this question by first
recognizing the invaluable contribution the Air Reserve
components make, not just to the global war on terror, but to
the day-to-day operations in the United States Air Force. They
are so totally integrated into what we do, we cannot do our job
without them.
That said, I'll go back to what I said in my oral comments.
We are not overusing them. There are elements or aspects of
that force that we're flogging pretty hard, but they're not
being overused. We need to temper our enthusiasm with some real
facts about the level of use of the Guard and Reserve--again,
understanding the real commitment that they make.
As to the benefits, we would approach this calculus looking
carefully at any increases in benefits in terms of the shaping
the force, helping the Guard and Reserve adapt to the demands
of the future. For example, one of the things I'm trying to
push pretty hard is trying to understand how changes in the
benefits compensation package might increase the amount of
volunteerism that we get so that we don't have to keep relying
on this mobilization tool. So I would like to look at any
potential increase in benefits in that kind of light.
Senator Chambliss. Okay.
We are pleased to have been joined by Senator Dole, as well
as the ranking member of the full committee, Senator Levin.
Both these Senators have provided strong leadership on
personnel issues, and we're pleased to have both in here. I
think Senator Levin has a comment he would like to make at this
time.
Senator Levin.
Senator Levin. Mr. Chairman, thank you for allowing me to
go out of order here just with a very brief statement on one
aspect of your hearing this afternoon. I just want to take a
moment to address the issue of the DOD's proposed
implementation of the new civilian personnel system.
Last year, our bill included a provision authorizing the
establishment of the NSPS within the DOD. This is a very hard-
fought compromise, which Senator Collins led and our chairman
was instrumental in fashioning. Other members of our committee
were involved in it, as well.
It now appears that the DOD is ignoring the limited
protections that we wrote in for DOD employees and their
representatives. In particular, the law requires the DOD to
work with the OPM on the development of the new personnel
system. It is my understanding that the DOD developed its
initial proposals without any input from the OPM.
Two, the law requires the DOD to ensure that employees have
the right to collective bargaining. The DOD's initial proposal
is that it will talk to the unions if it wants to, but it
doesn't have to listen to what the unions have to say, and it
won't be bound by any agreement that may be reached. That is
not my definition of collective bargaining.
Third, the law expressly prohibits the waiver of the
employee protections in chapter 71 of title 5. The DOD proposal
turns this provision on its head by saying that, ``The new NSPS
labor-relations system will not employ any provisions of 5 USC
Chapter 71.'' So the waiver is prohibited, but the proposal of
the DOD says it's not going to employ any provisions of the
chapter which cannot be waived.
The Department of Homeland Security (DHS), Mr. Chairman,
spent more than a year developing proposals in close
consultation with employee unions and other interested parties
in this area. The DHS presented a broad range of options,
solicited views on all of the options, developed a proposed
system based on elements of the various options, and promised
continuing discussions before the new system is finalized. The
DOD, by contrast, presented a single approach right out of the
box, without consultation in advance with anybody outside of
the Department. This creates the appearance that the DOD had
already decided where it wants to go and used the consultative
process as a formality.
The DOD's approach, so far, is needlessly confrontational,
and risks seriously undermining labor-management relations in
the DOD. If the leadership of the DOD has a serious interest in
fostering a constructive relationship with its civilian
employees, they're going to need to start over and pursue a
more collaborative approach and a more constructive solution to
these issues.
Again, Mr. Chairman, thank you for allowing me to make a
very brief opening statement, probably out of turn.
Senator Chambliss. That is quite all right. Senator Levin,
I will tell you Secretary Navas made some brief comments
relative to this in his opening statement, and, of course, Dr.
Chu has been very much involved. While we're on this subject,
if either of you want to make a comment at this point in time
on that particular subject, we'd welcome it.
Dr. Chu. I'd be delighted to. Let me emphasize, we have not
come to any conclusions here. We have just started the process
of collaboration with the unions. We met with the unions for
the first time, as the statute required, on January 22. We
invited the unions to present their proposals in regard to
collective bargaining. The unions declined and asked the DOD to
put some concepts forward, which we did on February 6. I should
stress, these are concepts. This is not an answer, not a
solution, not a decision.
We had a 2-day meeting with the unions, which OPM co-
chaired with us. I'm hopeful that it'll provide the foundation
for constructive bargaining, just as Senator Levin has called
for. We have a considerable amount of work ahead of us. We have
no illusions on that point.
These are hard issues, and this is, as the underlying
statute calls for, a different approach--I believe the words
the statute cites are ``collaborative issue-based,'' which is
not the way this relationship has been constructed in the past.
I recognize that defining what that means specifically, and how
it's going to proceed so we can get to a different place, is
going to be challenging. But we are ready for that, we are
eager to participate in that, and we look forward to these
further meetings.
Senator Chambliss. Secretary Navas, do you wish to add
anything?
Mr. Navas. I defer to Dr. Chu. Secretary England
volunteered the Navy to take the lead in the DOD because we see
NSPS as a fundamental piece in our human resources
transformation effort in the Navy. We are working very
diligently. We have stood up a program management office and we
have a senior advisory group, which is comprised of most of the
Senior Executive Service individuals in the Department of the
Navy. I chair a steering committee with the other assistant
secretaries and the vice chiefs of the Services to make sure
that we implement this in an effective and timely manner,
because it's a fundamental piece of our strategy.
Senator Chambliss. Secretary Brown, in October of last year
we learned of problems with the Reserve and Guard personnel at
both Fort Stewart and Fort Knox. They had been mobilized, or
they were in the process of demobilization, but they were put
on hold under unsatisfactory living conditions due to delays
and medical disability evaluation. We're now in the process of
continuing to rotate our men and women out of Iraq. While the
numbers may not be as large, there are still pretty significant
numbers being rotated in and out. What steps has the Army taken
to ensure that the situation we had last fall does not happen
to guardsmen and reservists in the future, particularly as they
do rotate out of Iraq? What's the Army doing to ensure the
medical readiness of guardsmen and reservists, who are supposed
to be mobilization-ready and who are counted as mobilization
assets?
Mr. Brown. Well, thank you, Mr. Chairman.
The situation at Fort Stewart called our attention very
vividly to the problems that were associated with the medical
situation in the Reserves. As of October 25, there were 4,400
Reserve component medical holds. Forty percent of those became
medical holdovers at the mob station and could not deploy. This
highlighted the problem of medical readiness for us, which we
all became aware of.
Nevertheless, there was a need to deal with that problem.
They were experiencing extended waits. Their billeting was
inadequate, and there was the perception of unequal treatment
and an unresponsive chain of command.
Secretary Brownlee addressed this situation very
vigorously. He established a set of standards that all of our
commands were supposed to meet. On the medical side, it
required a 72-hour consultation period, 1-week of diagnosis, 2
weeks to surgery, and 30 days before a medical evaluation
board. On the billeting side, he directed that the billeting be
commensurate with the billeting available to a permanent party
on the post. Now when people are moving through the
mobilization stations, they're not planning to stay there that
long. It's 2, 3 weeks, and then they're on their way. These
people in medical hold, sometimes they have to stay a little
longer because it takes awhile to deal with their problems. For
those people, the requirement was that they have billeting
comparable with a permanent party, which includes climate
control, indoor latrines, privacy, and security.
These programs are well underway as we speak. We have
increased the medical infrastructure, increased the number of
physicians and case managers, and upgraded the billets. We've
spent $15.7 million to do that. We've established dedicated
chains of command for these people. About 6 months ago, we
authorized the 25-day rule, which deals with people coming on
mobilization. They are checked out. If they're medically unfit
within the first 25 days, they're released from active duty.
Currently, we have 1,582 of that original 4,450 still in a
medical hold status. They have problems that need to be dealt
with. But they're in the right kind of billets. We've been
offered support from the Navy, the Air Force, and the
Department of Veterans' Affairs (VA). All of those resources
are available for us to deal with medical hold as the people
that are coming back from Iraq now come through. We think we're
on top of the problem, as we speak now, sir.
Senator Chambliss. Senator Nelson.
Senator Ben Nelson. Thank you, Mr. Chairman.
I am concerned, with respect to the NSPS, that the effort
to put in place a system that is consistent with what Congress
intended is accomplished. I understand that you're in the midst
of putting together this plan, in consultation with the
collective bargaining units, and I hope that the discussions
that occur right now about unilaterally superceding collective
bargaining agreements will be taken very carefully and very
cautiously, because it undermines the whole concept, and that
clearly was not the intent of Congress.
The second thing is, currently DOD has submitted a proposal
that would allow it to interfere in internal union procedures
by requiring unions to provide a new fee-for-service
arrangement for employees who do not wish to join unions, but
like union representation on specific matters. How do these
changes in any way advance the DOD's national security mission?
I understand that what we were trying to do was to cut through
existing processes and systems to advance the national security
mission, but I'm not sure I understand how this particular one
would do that. What is the relationship between national
security interests and this particular provision? The others
have to do with the personnel system in one way or the other.
This one catches me cold.
Dr. Chu. I'm delighted to be able to address these two
questions, sir.
First of all, let me stress that we have not put a formal
proposal forward. We have merely put on the table, as the
unions requested, a set of ideas as a place to begin the
dialogue. You have to start someplace. You have to have some
point of departure.
Second, on the fee-for-service issue, we were trying to
respond to what we understood to be a longstanding union
complaint that there are a significant number of individuals
who are covered by agreements, but don't pay anything to the
union, yet the union has to service their needs. So we tried to
reach out with this proposal. Clearly, what I conclude from the
reaction of the union leaders thus far is, they're not
interested. If that's true, fine, we have no agenda to pursue
that, except insofar as they would find it advantageous.
Senator Ben Nelson. I'm still not sure I see where it has
anything to do with national security interests.
Dr. Chu. Well, I think the connection, sir, is, as the
statute emphasizes, and as I think the contemporary approach to
bargaining with union leaders would underscore, is to get to a
collaborative issue-based process. To replace the old
loggerhead if-I-gain-something-you-have-to-lose-something
philosophy, which is what we're trying to move away from. We
think it interferes with the national security issue because it
becomes virtually impossible to get certain commonsense things
accomplished--like, for example, drug testing. The United
States Air Force still has a few places where we have not
successfully bargained that issue, and yet that is central to
our ability to ensure the performance of our personnel and the
security information that they must deal with, and the systems
with which they must work. So we're trying to replace that
construct with one that is more constructive.
In that spirit, knowing this was a longstanding issue with
some of the unions, we offered this as one of the things--we
were basically saying, with this concept, by putting it on the
table, we're ready to go there if that would be helpful to a
better relationship. That better relationship, in our judgment,
is the underpinning of a different approach to using Federal
civil servants in support of the national security mission. An
approach that's more effective, that makes the civil service
the first choice of leaders when it comes to new issues, just
as we've had a whole set of new issues since September 11,
2001. That's the agenda, that's the connection. But if that's
not helpful, from their perspective, we have no particular
reason to promote it.
Senator Ben Nelson. In other words, if they say no, then
that's----
Dr. Chu. If they say no, it's off the table.
Senator Ben Nelson. All right.
As everyone knows, there will be an election this fall, and
we've worked very carefully to try to improve the ability and
the capacity of our military to vote when they're not at a
station that would permit them to vote at home. The National
Defense Authorization Act for Fiscal Year 2002 required the
Secretary of Defense to conduct an electronic voting
demonstration project for the 2002 Federal elections, unless
delayed to 2004. The Secretary of Defense exercised authority
to delay until the upcoming election. But the DOD recently
announced it's canceled plans to allow military personnel to
vote online in the November 2004 elections, based upon a
determination that Internet voting could not be carried out
securely. How do we have compliance with the statutory
requirement in light of what the Secretary of Defense's
position is with respect to this?
Dr. Chu. We will carry forward, to an appropriate point,
the exploration of technologies involved, which I think was the
heart of the statutory direction. The conclusion that was
reached is that the issues that had been raised about the
security of voting in this environment were so fundamental to
confidence in the process that we could not, in good
conscience, use this approach in this particular election. But
we are committed to honoring the statutory direction. This does
create some tension, I recognize, and I think that's the
importance of your question. We'd like to work out a solution
between the integrity of the voting process and the confidence
of our people and the Nation in it, and the statutory direction
that is comfortable, from the committee's perspective.
Senator Ben Nelson. Well, if we're unable to effectively
and securely implement electronic voting to facilitate the
process, are there other avenues that the DOD is undertaking to
try to improve the situation so we don't have in 2004 what we
had in 2000? In that election, there were questions about the
military being second class in terms of not knowing whether
they could vote or whether their votes really got counted in
the process.
Dr. Chu. Absolutely, sir. We've undertaken a number of
improvements, starting with emphasis on the importance of the
voting officer in each unit taking his or her responsibilities
very seriously. I think that's the core of success. That
officer has to ensure that everybody gets his or her materials,
because they come from different States around the Union, and
different processes are involved. We have taken a variety of
steps to ensure that the returning mail is processed promptly,
which was one of the issues before, and that the necessary
postmarks are there. That is important from the State law
perspective.
I believe that we will be in a much stronger position for
this election than was true in prior elections.
Senator Ben Nelson. I thank you, Mr. Chairman.
Senator Chambliss. Senator Dole.
Senator Dole. Dr. Chu, since September 11, 2001, 21 North
Carolina National Guard units have been mobilized. Of those,
only one unit was given anywhere close to a 30-day notice. With
the announcement of the OIF 2 rotation, the 37th Enhanced
Separate Brigade received their orders 4 days prior to
mobilization date. While I understand the urgent requirements
immediately following September 11, this holding of notice
orders for an anticipated rotation is unacceptable, especially
given the additional preparations required for our citizen
soldiers. What is being done to address this ongoing problem?
Dr. Chu. We agree with you, ma'am. That is unacceptable. As
you look at the alert orders for the next set of units, the
units that will go to OIF 3, you are going to consistently see
at least 30 days between alert and mobilization. We have just
announced--Mr. Brown could fill in the details here--the Guard
units that'll be participating in that rotation.
We can't do anything about the past. I regret that. We
understand the inconvenience. I will note that, in general,
unit commanders did know somewhat in advance of those dates.
But that's informal, that's not adequate. You're absolutely
right, that's not where our standard should be. It's not where
our standard is. I think with the coming rotations, we will be
able to honor the 30-day window.
Senator Dole. Let me ask you about Guard and Reserve
recordkeeping.
Dr. Chu. Yes, ma'am.
Senator Dole. Just last month, a National Guard member from
my State was charged as absent without leave (AWOL) for not
attending a monthly drill. This particular individual was
actually serving in Iraq. All charges have been dropped. But
this, on top of numerous pay issues, indicates a systemic
personnel accounting problem. National Guard recordkeeping
needs to be a responsive, integrated subsystem of the overall
DOD database. Once again let me ask you, what is being done to
correct the problems that are evident within the personnel
accounting systems of our Reserve Forces?
Dr. Chu. Ma'am, you're absolutely right, this is
unacceptable. It does parallel, I think, General Schoomaker's
untimely demise in the Army pay system, which you may have read
about. They assumed, since he disappeared from the retired
rolls, that he had passed away, since it's normally the only
way you move off.
All levity aside, we recognize it's a serious problem.
That's why this administration has put substantial funds into
what we believe is the future solution, the Defense Integrated
Military Human Resources System (DIMHRS). This is an integrated
pay and personnel system, with one set of records, a common
system for the entire DOD, one common system for Guard,
Reserve, and active. It will give the combatant commander much
better visibility into the skills of the people that can be
called on to fulfill his or her needs. But we believe it will
deal decisively with the issues that you have properly raised,
which represent an unacceptable standard of performance, as far
as DOD is concerned.
The software underlying our current financial system is
old, and it is creaky. It is composed of many patches, which,
when you make the latest adjustments, cause sometimes new
problems that you can't anticipate. We plan to stand up the
first elements of the DOD in the DIMHRS in the first quarter of
2006. I know that's a year-plus away. I merely have to ask for
everyone's patience as we go forward. I will be delighted to
act on individual cases as you bring those to our attention,
and we'll fix these problems one by one. The systemic solution,
though, is the advent of DIMHRS in the first quarter of 2006.
It will deploy across the DOD over approximately a 2-year
period.
Senator Dole. Okay.
Mr. Chairman, as you noted, personnel issues have been of
particular concern to me, especially the welfare of our
military family. So let me ask all of you a couple of questions
in that respect. It's certainly a key to the success of our
All-Volunteer Force.
I want to first of all take this opportunity to thank the
countless volunteers in the military family advocacy mission,
who have done such a tremendous job over these past months. How
are your Services formalizing the family advocacy mission, and
how is this mission included in your transformation vision?
Then let me just add to that, as you're answering this,
given that our current deployments are drawing heavily on Guard
and Reserve Forces, what are you doing to ensure necessary and
appropriate support for all families, especially for those who
are out in rural areas and not anywhere close to military
installations where they would have more of the regular
support?
Dr. Chu. Let me offer a brief comment, if I may, and we
perhaps should turn to Secretary Brown for his detailed views
from the Army. We have created approximately 400 Reserve family
outreach units to deal specifically with the problem that you
have raised. I think even more effective over time--and by the
end, I hope, of this year--we'll have the entire DOD on what we
call Military OneSource--that's to say, a 1-800 number
available 24 hours a day, 7 days a week, in which a master's
degree-level expert is available to deal with the family's
issues, whatever they might be. The Marine Corps was willing
early to try this out for us. There are skeptics in the DOD as
to whether this will work. I think Mr. Navas ought to speak to
this. It's been a terrific success. The Marine Corps is
enthusiastic and will be the first service to be completely on
it. The Air Force and the Navy are starting on this, and the
Army is partway there, but perhaps Mr. Brown would like to add
a few words about what the Army is specifically doing.
Mr. Brown. Well, the only thing I'd like to add to that is
that there are stay-behind detachments at every base where
units are deployed from, and we've put a lot of emphasis
recently on ensuring that those stay-behind detachments include
the Reserve units associated with that deployment. For example,
at Fort Hood, we have the 39th Enhanced Brigade. We've worked
diligently with the people at Fort Hood to make sure their
family action program includes the 39th. That doesn't cover
everything, but it's a big start, and it's a big step up. I've
visited those bases and talked with the spouses that were
engaged, and it seems like it's well underway, and it is the
same thing at Fort Bragg. So that's what we're doing, in
addition to the things that Dr. Chu has mentioned.
Mr. Navas. In the case of the Navy and Marine Corps, since
they deploy routinely, this issue has been something that is a
part of life of the Navy and Marine Corps community, where the
members deploy, there are solid family support programs both
run by the Personnel Chiefs out of Millington and Quantico.
We learned some lessons in Operations Desert Storm and
Desert Shield, especially with mobilizing reservists, and we've
come a long way in our Reserve family support. That's DOD-wide,
and in particular with the Services. Of course, we have and are
again leveraging technology. I'm starting to sound like a
broken record here, but I think this along with this pilot
program that the Marine Corps has done--and I would suspect
that Lieutenant General Garry Parks, the Deputy Commander for
Manpower Reserve Affairs in the next panel, could espouse a lot
more details on how well that is working.
The Navy had a Web site called Lifeline that is still in
operation where family members can go in and get information
all the way from medical benefits to Reserve benefits.
So this is something that we take very seriously, and
especially when we have a very young, married force that, as
they deploy, we need to take care of those family members. So
this is something that we take very seriously.
Senator Dole. Thank you.
Mr. Dominguez. The Air Force, too, has, over the last 10
years, adapted to become an expeditionary force. We don't have
the 200 years of history that the Navy and Marine Corps team
does, but we're learning fast. Part of what we learned is that
in an expeditionary force, the responsibility for families is a
command responsibility. Commanders own this program, and they
have a cross-functional support network, called the Community
Action Integration Board (CAIB) that works for them. This is at
every Air Force installation, at every Air Force major command.
That board is specifically chartered to find out what family
needs are and get resources to them, oversee the operation of
all the different aspects of family support, and make sure that
those different stove-pipes are talking to each other in
support of families. That happens at the Reserve bases, as well
as at the active bases.
In our Reserve organizations, we have a much larger
component than our sister Services of full-time support.
Included in that full-time support is a director of family
support services, so there's somebody chartered there to manage
this issue full time for the Reserve components. The next issue
is that we deploy differently, so it would be very rare to take
up an entire U.S. Air Force Reserve or National Guard unit and
move it. There's a lot of the infrastructure and a lot of the
core operations of that Reserve base--well, a piece of it has
been deployed. All that support structure is out there, aware
of family needs, and working to keep the families together.
Then the final thing is that we do have also these
geographic-independent ways of reaching out to people and
establishing networks. Air Force Crossroads is a Web site. The
chat room is available to people. OneSource, as well, is a 1-
800 number. So there are lots of different ways we do this for
our families.
Senator Dole. Thank you very much.
Thank you, Mr. Chairman.
Senator Chambliss. Senator Nelson.
Senator Ben Nelson. Thank you, Mr. Chairman.
One further question regarding phone-home fees. A family
support group president for a deployed National Guard unit has
informed me that soldiers have to, in many cases, wait in line
3 to 4 hours to use the phone for 15 minutes, and when they do
get their calls through, they're charged a connectivity fee
that ranges from $6.95 to $8.95, based on the particular
calling card they're using. After that, they're charged a fee
that ranges from $4.95 to $5.95 per minute, again depending on
the calling card.
Now, last year's authorization act required that the
service members serving in Operation Enduring Freedom (OEF) and
OIF be provided, without cost, prepaid phone cards, or an
equivalent telecommunications benefit, not to exceed $40 or 120
minutes. That isn't quite going to make it, clearly. Can you
give us some information about these connectivity fees and/or
the per-minute charge schedule that they're receiving and see
how that's going to score? Apparently we haven't gotten the
$40, that probably is not going to go very far, given these
fees--but we haven't even done that. So maybe you can give me
some clarification. Dr. Chu, do you want to pass it off?
Dr. Chu. Perhaps my colleagues have some more information.
I am surprised at numbers in that range, given what I know of
the telephone program.
Senator Ben Nelson. I am only told this.
Dr. Chu. I understand that. I think what I might wish to do
is work with your staff about the specific location where this
is alleged to have occurred. There are, of course, really two
levels of phone service. There are those calls that,
essentially on a space-available basis, soldiers can make,
using our lines as a morale element.
Senator Ben Nelson. Yes.
Dr. Chu. That's up to the commanders. It can't interfere
with the mission, obviously, but that gives an important
resource to everyone, at essentially low or no cost. Then there
are, of course, the prepaid phone cards, and we are carrying
out Congress' direction. I am surprised at allegations of fees
in this range. That's not where it's supposed to be. Maybe Mr.
Brown has more information, but we'd be delighted to look into
the specific site where this is alleged to have occurred.
Mr. Brown. I can add a couple of points to that. As of
December 3, we have received 156,000 AT&T cards valued at $20
each, and I believe the authority does allow for donated cards
to fill part of that requirement, so that's happening. We do
have this situation where people are waiting in line is for
what we call Defense Switched-Network Calls. Those are the
calls that the DOD operates. On average, 50,000 health, morale,
and welfare (HMW) calls are made each day using this system,
for all military services. So it is helping, but, indeed, there
are lines for those kind of calls.
Senator Ben Nelson. Do you know anything about the
connectivity fees and the----
Mr. Brown. The Defense Switched-Network is free. It's at no
cost to the service member. It's a military phone, basically.
The commercial ones have the fees, and I don't know the rates.
We'd have to look into what those rates are because $20 isn't
going to go far if that's the rate.
Senator Ben Nelson. Half a call.
Mr. Brown. There are e-mail and Internet services that
we're also providing. There are 124 morale, welfare, and
recreation (MWR)-operated Internet cafes, with 2,100 laptops
and 105 mobile Internet cafes in Iraq. We're planning to add 40
more. These mobile cafes provide a satellite terminal, laptops,
and Internet Protocol (IP). The charge to the service members
for that is five cents per minute for the IP phones. So there's
work in progress. We're working with our counterparts in the
Under Secretary of Defense's office to try to improve this.
We'd like it to get a lot better. But we have a good start.
Dr. Chu. Let me just emphasize, sir, that to my knowledge
the fees are not supposed to be at that level. We will look
into that specific allegation.
Senator Ben Nelson. I would appreciate it. Thank you, Mr.
Chairman.
Senator Chambliss. Dr. Chu, once you make your
investigation, just report back your findings to staff, if you
will.
Dr. Chu. I'd be delighted to.
[The information referred to follows:]
U.S. Central Command (CENTCOM) provides two phone services that
enable service members to call anywhere in the world--Health, Morale
and Welfare (HMW) calls using official phone lines and unofficial
telecommunications provided by the Armed Service Exchanges.
In general, HMW calls are made over the official Defense
Information System Network during non-duty hours and are limited to 15
minutes per call. On average, 50,000 HMW calls are made each day. The
frequency and duration of HMW calls are determined by the commander so
as not to interfere with the mission.
Additionally, the Armed Services Exchanges provide the unofficial
telecommunications systems using the AT&T network. Monthly call volume
is nearly 10 million minutes. The Army and Air Force Exchange Service
(AAFES) operates 54 call centers (1,605 phones) and 640 satellite
phones.
We share your concern about the extensive fees and charges that
some have experienced. We are working to ensure our service members and
their families are well informed and avoid unnecessary expenses. For
instance, calls made from the exchange call centers using AT&T
telephone calling cards, commercial credit cards, and AT&T prepaid
phone card calling cards are not charged a connection fee. If the
member places a collect call, there is a connection fee ranging from
$.89 to $6.50. The AAFES posts advisory signs in all call centers to
warn customers of these rate differences. An informed consumer can
avoid the extremely high charges.
The DOD continues to work with AT&T to reduce the costs of all
unofficial calls made by members serving in direct support of OIF and
OEF. We have mounted an information campaign for members and their
families to assist them in selecting the lowest cost option available
during deployment.
Though the DOD has made tremendous strides in improving the lines
of communication between our troops and their loved ones (49 call
centers, and nearly 1,400 phones have been added since July 2003),
demand for these services continues, at times, exceeds our
capabilities, and it would not be unusual to encounter a long wait for
either official or unofficial service during peak calling hours. The
DOD and AAFES continue to strive to alleviate this difficulty.
Detailed information will be made available to staff.
Senator Chambliss. Senator Dole, any further questions?
Senator Dole. No, thank you, Mr. Chairman.
Senator Chambliss. Gentlemen, again, thank you very much
for being here. Thanks for your service to our country and our
men and women, and we apologize, once again, for having to make
you sit for awhile and wait on us to get started. But thank
you.
Dr. Chu. Thank you, sir. I thank you for your courtesy.
Senator Chambliss. We'd now ask our next panel to come
forward. [Pause.]
I'd now like to welcome our next panel, the Personnel
Chiefs of the military services. With us today is Lieutenant
General Franklin L. Hagenbeck, United States Army, Deputy Chief
of Staff for Personnel; Vice Admiral Gerald Hoewing, United
States Navy, Chief of Naval Personnel; Lieutenant General Garry
Parks, United States Marine Corps, Deputy Chief of Staff for
Manpower and Reserve Affairs; and Lieutenant General Richard
Brown, United States Air Force, Deputy Chief of Staff for
Personnel.
We have received your written statements, and they will be
incorporated into the record. We look forward to your testimony
today.
General Hagenbeck, we're going to start with you. Just on a
very quick personal note, we know that you commanded the 10th
Mountain Division in Afghanistan. We appreciate your great
service to our country, your leadership, and the great service
you all provided in Afghanistan. We're pleased to have you back
here where you are, but we were very proud of you and very
proud of all the men and women under you.
General Hagenbeck. Thank you very much, sir.
STATEMENT OF LTG FRANKLIN L. HAGENBECK, USA, DEPUTY CHIEF OF
STAFF FOR PERSONNEL, UNITED STATES ARMY
General Hagenbeck. It is, indeed, a pleasure to be here
with you this afternoon and to have the opportunity to appear
before you and the subcommittee.
On behalf of the men and women of the United States Army,
let me begin by expressing my sincere gratitude for your
continued and committed support for our soldiers.
As I speak to you today, our Army has over 300,000 soldiers
deployed in 47 regions around the world, and we've embarked
upon the largest movement of soldiers in our 229-year history.
This movement, of course, is a result of our soldiers'
commitment to continue to fight for what we, as Americans,
value most, which is freedom.
Current operations have accelerated the requirement to
transform our Army. The continuing global war on terrorism has
brought major successes in the past year and moved us toward
new initiatives, some of which I would like to share with you
this afternoon.
We're experiencing our first sustained combat operations
with our 30-year-old All-Volunteer Force. Because we're at war,
and will be for the foreseeable future, our goal is to continue
to recruit soldiers who have the warrior ethos and who seek to
serve our Nation fully in these very difficult times.
Last year, the active and Reserve components of the Army
met their recruiting goals, and the National Guard met its
target end strength. Recruiting incentives, such as the
Enlistment Bonus Program, the Army College Fund Program, Loan
Repayment Program, and the National Call to Service (NCS) have
successfully enabled the Army to execute precision in its
recruiting. With your support, we remain confident that we will
meet our recruiting goals this fiscal year.
Also, in the previous year, the Army achieved all retention
goals, a result that can be directly attributed to the Army's
Selective Re-enlistment Bonus (SRB) program. We anticipate that
retention for this year will spike in the March and April time
period as OIF and OEF units transition and soldiers will take
advantage of our present duty assignments and selective re-
enlistment bonus in-theater.
In recent years, the administration and Congress have
supported compensation and entitlement programs as a foundation
of a soldier's well-being. We believe a strong benefits package
is essential to recruit and retain quality soldiers. Among our
recent successes are the congressionally-mandated increases in
imminent-danger pay, family-separation pay, and targeted pay
raises. With your support, we have undertaken a number of
initiatives to provide special compensation for our soldiers
who serve their country under hazardous conditions, and we
continue to look for ways to compensate our soldiers for the
hardships they and their families endure.
The great demands placed on our Army have forced us to
reexamine many of our longstanding personnel and basing
practices. As a result, the Army is transitioning to a new
personnel manning initiative for force stabilization, and it's
designed to enhance unit readiness by increasing stability and
predictability for our soldiers and families. Force
stabilization places greater emphasis on building and
sustaining cohesive, deployable, combat-ready units for
combatant commanders. We believe a stabilized force increases
unit readiness and combat effectiveness by reducing turbulence
and uncertainty.
Before I conclude, I would be remiss if I did not mention
the contributions of our Department of the Army civilians this
last year. They're essential to our readiness and our ability
to sustain operations. Nearly 2,000 Army civilians deployed to
the global war on terrorism. Our civilians are a part of our
Army team, and their sacrifices during the past year
demonstrate that we're truly an Army of one.
Our Army's commitment and dedication are undaunted during
this time of unparalleled challenge to our country. I'm proud
of our young men and women, America's sons and daughters, for
their selfless service every single day. Your commitment to
change in our Army and your support for our current
initiatives, such as recruiting and retaining a quality force,
will ensure that our Army remains the best in the world.
Once again, thank you for the opportunity to appear before
you today, and I'll look forward to answering your questions.
Thank you, sir.
[The prepared statement of General Hagenbeck follows:]
Prepared Statement by LTG Franklin L. Hagenbeck, USA
Mr. Chairman and members of the subcommittee, thank you for the
opportunity to appear before you today on behalf of America's Army. I
want to first express my sincere gratitude for your continued and
committed support to the human resources environment. As I testify
before you today, the Army has embarked upon the largest movement of
soldiers in our 229-year history. Our soldiers and Department of the
Army civilians remain fully engaged across the full spectrum of the
globe with more than 297,000 soldiers deployed to more than 47
countries. Both our soldier's and Department of the Army civilian's
commitment to our Army and to our Nation is unparalleled at this time
as evidenced by multiple deployments, family separations and at times
giving the ultimate sacrifice.
The momentum of the professional Army is marked by dramatic change
and proud accomplishments as we move forward in the global war on
terrorism. The operational tempo (OPTEMPO) today has accelerated the
requirements to change our Army with initiatives such as Force
Stabilization, active component/Reserve component (AC/RC) rebalancing,
and modularity. We are swiftly moving changing while maintaining our
current focused goals. Your commitment to these changes and support for
our current initiatives (recruiting and retaining a quality force) will
ensure our Army remains the best in the world. To this end, I would
like to share with you some of our major successes and highlight some
of our challenges for the coming year.
RECRUITING
The continuing global war on terrorism and engagements around the
globe are our first sustained combat operations with our 30 year-old
All-Volunteer Force. Recruiting the soldiers who will fight and win on
the battlefield is critical. These young men and women must be
confident, adaptive, and competent; able to handle the full complexity
of 21st century warfare in this combined, joint, expeditionary
environment. We are in a highly-competitive recruiting environment;
competing with industry, post-secondary institutions and other services
for the country's high-quality young men and women.
We have been successful. The active Army and Reserves met their
recruiting goals in fiscal year 2003. The active Army is at 100 percent
of its year-to-date fiscal year 2004 mission through January. On
October 1, 2004, we began The National Call to Service (NCS) program,
and 153 recruits have selected this program. The Reserve and National
Guard are at 98.7 percent and 94.9 percent of their respective
missions. We are recruiting a high-quality force; our high school
degree graduates are 96.5 percent of active Army recruits, 94.0 percent
of Reserve recruits, and 84.6 percent of National Guard recruits, year
to date. We remain confident we will meet the fiscal year 2004 mission
due to our recruiting force and incentives.
Our recruiting force is the best in the world. Our accession
mission is over 165,000 this year (active 75,000, Reserve 34,804, and
National Guard 56,000) and will likely increase with the 30,000
temporary manning increases. We must continue to have Congress's
support of recruiting tools, advertising, and incentives. Incentives
are a key enabler of the Army's accession mission in terms of military
occupational skill (MOS) precision fill, quality, and quantity.
Incentives include enlistment bonuses, the Army College Fund, and the
Loan Repayment Program.
Bonuses are the primary and most effective tool for MOS precision
fill: the accession mission. The bonuses help us react to current
market conditions and competitors, today and tomorrow. We are able to
use the bonuses to target critical MOSs, the college market, and
``quick-ship'' priorities.
The Army College Fund is a proven expander of the high-quality
market. College attendance rates are at an all-time high and continue
to grow, with 67 percent of the high school market attending college
within 1 year of graduation. The Army College Fund allows recruits to
both serve their country and earn additional money for college.
The Loan Repayment Program, with a maximum payout of $65,000, is
another expander of the high-quality market. Whereas the Army College
fund primarily targets those who have not yet gone to college, the Loan
Repayment Program is the best tool for those who have college credit
and loans. In fiscal year 2003, 24 percent of our recruits had some
college credit.
The Army's recruiters are most effective when given the proper
tools, such as incentives and advertising. The recruiting environment
remains a challenge in terms of economic conditions and alternatives.
Your continued support with resources, including funding for personnel,
incentives, and advertising is necessary to compete in the current and
future markets and to ensure our goals are met.
Enlisted Retention
The Army has achieved all retention goals for the past 5 years, a
result that can be directly attributed to the Army's Selective
Reenlistment Bonus (SRB) program. The Army re-enlisted 54,151 soldiers
in fiscal year 2003, including 15,213 soldiers whose enlistments would
have expired before September 30.
Although we are behind the historical glide path, the Army remains
optimistic that we will achieve all assigned retention goals. Thus far,
the active Army has achieved 94 percent of year-to-date mission, while
the Army Reserve has achieved 90 percent of year-to-date mission.
Meanwhile, the Army National Guard is more than holding its own in
fiscal year 2004 and has reenlisted 160 percent of their year-to-date
mission. In fiscal year 2004 alone, the Army must retain approximately
58,100 soldiers to maintain desired manning; this equates to a
retention mission increase of 2,000 soldiers. We will depend upon a
robust SRB program to enable achievement of our retention goals.
Developing ways to retain soldiers directly engaged in the ongoing
war on terror is critical. We are now using a ``targeted'' (TSRB) as a
tool to attract and retain quality soldiers. The TSRB aggressively
targets eligible soldiers assigned to units in, or deploying to, the
Central Command (CENTCOM) area of responsibility (AOR). Soldiers
receive no less than a lump sum $5,000 bonus to reenlist for their
present duty assignment while deployed in support of Operations Iraqi
Freedom (OIF) or Enduring Freedom (OEF). Introduction of the TSRB on
January 1, 2004, caused an almost immediate increase in reenlistments,
but not enough to make up total Army shortfall from the first quarter
of the fiscal year. We anticipate another significant increase
occurring in March/April along with the force rotation changeover from
OIF 1 to 2 and OEF 4 to 5.
Worldwide deployments, an improving economy, and the Army's Stop
Loss/Stop Movement program could potentially affect retention. All
components closely monitor leading indicators including historic
reenlistment rates, retirement trends, first term attrition, Army
Research Institute Surveys, and Mobilization/Demobilization Surveys, to
ensure we achieve total success.
All components are employing positive levers including Force
Stabilization policy initiatives, updates to the reenlistment bonus
program, targeted specialty pays, and policy updates to positively
influence retention program. Ultimately, we expect to achieve fiscal
year 2004 retention success in the active Army, the National Guard, and
the United States Army Reserve.
OFFICER RETENTION
The Army continues to monitor officer retention rates as an
important component of readiness. Overall retention of Army Competitive
Category officers improved with increased retention at both the company
grade and field grade ranks, with an aggregate fill rate of 103.7
percent. There was a slight increase in attrition for lieutenants and
colonels, but the attrition rate for captains decreased almost 3
percent from fiscal year 2002 to fiscal year 2003.
The Army has steadily increased basic branch accessions beginning
in fiscal year 2000 with 4,000, capping at 4,500 in fiscal year 2003
and returning to 4,300 for fiscal year 2004 and beyond, to build a
sustainable inventory to support captain requirements. We achieved
4,443 accessions in fiscal year 2003. The Army can meet current and
projected active Army officer accession needs through current
commissioning sources (Reserve Officer Training Corps (ROTC), Officer
Candidate School, United States Military Academy, and United States
Army Recruiting Command). Reserve component lieutenant accessions
present near- and long-term challenges, but the numbers have improved
significantly over the past few years, and are expected to continue to
improve.
We continue to promote officers at all ranks at or above the
Defense Officer Personnel Management Act (DOPMA) goals and expect these
rates to continue for the next 2-4 years.
PERSONNEL TEMPO (PERSTEMPO)
The strategic and operational environment has significantly changed
in light of the large-scale engagement of Army forces in OIF and other
expeditionary operations. Soldiers and their families who serve our
Nation feel this increase of turbulence and uncertainty. The time
soldiers spend away from home is directly related to the increase in
unit and individual deployments and other operations.
Although we are an Army at war, we support the congressional intent
of PERSTEMPO legislation that encourages the Army to reduce excessive
individual deployments in a peacetime environment. Section 991(d) of
title 10, U.S.C., authorizes the suspension of certain PERSTEMPO
management constraints if required by national security interests. The
Services suspended the accrual of days for PERSTEMPO per diem by
invoking the national security waiver, which serves as a safeguard for
Department of Defense (DOD) resources during a time of war. The timing
to lift the suspension must support the Army by allowing sufficient
time to secure funding, because payment of this allowance is an
unprogrammed expense that could remove operational flexibility with
second and third order effects, including operational risks to the
soldier in-theater. Meanwhile, the Army continues to track and report
PERSTEMPO deployments for management purposes and works closely with
the Office of the Secretary of Defense (OSD) on policy and system
adjustments for the National Defense Authorization Act for Fiscal Year
2004.
The Army actively manages the effects of PERSTEMPO through force
management options as well as through working with OSD to manage force
requirements in response to the global war on terrorism. Army
initiatives to reduce PERSTEMPO include resetting the force, Force
Stabilization, modular reorganization, post-deployment stabilization
policy, use of both Department of Army and contract civilians where
possible, and rebalancing of AC/RC forces. The Army is committed to
managing force deployments with an emphasis on maintaining readiness,
unit integrity, and cohesion while meeting operational requirements.
STOP LOSS
The Army has begun the monumental task of rotating forces in
support of ongoing operations in Iraq and Afghanistan. During this
spring and summer, the Army will have 8 of its 10 active duty divisions
either deploying or redeploying from operations in support of the
global war on terrorism. Consequently, the current and projected
OPTEMPO continues unabated, placing enormous stress on units, soldiers,
and their families. Based on the commitment to pursue the global war on
terrorism for the foreseeable future, to provide our combatant
commanders the force to decisively defeat the enemy, and to ensure our
formations are ready for the warfight, required us to re-institute the
active Army Unit Stop Loss program and to retain the Reserve Component
Unit Stop Loss program currently in effect.
The two Stop Loss models currently being used in support of the
Army's effort in the global war on terrorism are the following.
-- Active Army Unit Stop Loss: Applicable to all regular Army
soldiers assigned to organized active Army units alerted or
participating in OIF I and II and OEF IV and V.
-- Reserve Component Unit Stop Loss. Applicable to all Ready
Reserve soldiers who are members of Army National Guard or
United States Army Reserve and assigned to RC units alerted or
mobilized in accordance with section 12302 or 12304, title 10,
U.S.C., to participate in Operations Noble Eagle (ONE), OEF,
and OIF.
The Active Army and Reserve Component Unit Stop Loss programs
affect soldiers at the unit's mobilization/deployment date minus 90
days, continues through the demobilization/redeployment date, plus a
maximum of 90 days. The 90 days after return to the unit's permanent
duty station ensures sufficient time for soldiers to complete mandatory
transition, participate in the Army Career Alumni Program, and
deployment cycle events/activities. In addition the 90 days permits us
to re-distribute the force to reduce risks to readiness and distribute
soldiers across the Army to satisfy professional development needs.
DOD guidance to the Services is to discontinue Stop Loss policies
as soon as operationally feasible. Consequently, our policy requires a
quarterly review to determine continuation or termination. As of
February 2004, the current Stop Loss program affects a total of 44,535
soldiers, of all components.
Reserve Component
The Army continues to rely on the National Guard and Reserve to
shape the fighting force in the global war on terrorism. The National
Guard and Reserve are involved in the full spectrum of operations, from
necessary tasks of guarding installations at home to full combat
operations in Iraq. Their performance has been nothing short of
magnificent. The capabilities they bring to the fight are
indispensable. There have been challenges in this largest call-up of
Reserves since Korea. However, this mobilization is a major success
story and proves this is the Army, an Army of one, and that all
components of the Army are vital and necessary to the success of our
Nation.
We have mobilized nearly a quarter million soldiers from our
Reserve Forces since September 11 for operations spanning the globe.
This number of soldiers equates to just over 35 percent of the Ready
Reserve. Today we have 160,000 RC soldiers on active duty. That number
is 30,000 higher than average due to the ongoing mobilization/
demobilization of units in Iraq and Afghanistan. By the end calendar
year 2004, we will have fewer than 125,000 RC soldiers on active duty.
That decrease will be due to our concerted efforts to employ Iraqis in
the running of Iraq, to engage coalition partners, to seek joint
solutions to missions, and to maximize the use of contractors whenever
possible.
The RCs comprise 42 percent (55,000 RC over 130,000 total) of the
Army force in Iraq to date. When this current rotation is complete, RC
soldiers will comprise 43 percent (51,000 RC over 119,000 total) of the
Army force. Although there is some decrease in some of the RC support
missions as we have replaced them with host nation support, coalition,
and contractors, there has been an increase in National Guard combat
forces in order to give active army combat forces a chance to reset.
The RCs have met the challenge by continually proving to be an integral
part of and a combat multiplier to the total force.
MILITARY BENEFITS AND COMPENSATION
Maintaining an equitable and effective compensation package is
paramount to sustaining a superior force. A strong benefits package is
essential to recruit and retain the quality, dedicated soldiers
necessary to execute the National Military Strategy (NMS). In recent
years, the administration and Congress have supported compensation and
entitlements programs as a foundation of soldier well being. An
effective compensation package is critical to efforts in the global war
on terrorism as we transition to a more joint, expeditionary, unit-
centered, and cohesive force. The fiscal year 2004 budget contains an
average 4.1 percent pay raise, which exceeded the Employment Cost
Index. The fiscal year 2005 President's budget continues providing pay
raises at Employment Cost Index plus 0.5 percent, which helps make the
Army more competitive with the civilian sector. This equates to 3.5
percent for fiscal year 2005.
With congressional support, we have undertaken a number of
initiatives to provide special compensation for our soldiers who serve
their country under hazardous conditions, and we continue to look for
ways to compensate our soldiers for the hardships they and their
families endure. We appreciate your commitment in this regard.
FISCAL YEAR 2005 PERSONNEL BUDGET AND MANNING
The fiscal year 2005 budget provides military pay to support an
active Army 482,400 end strength (78,500 officers and 399,700 enlisted
and 4,200 cadets) and the RCs at 555,000-end strength. It fully funds
the Army Reserve Annual Training (109,000 participating soldiers),
Active Guard and Reserve (AGR) (14,970 soldiers), and Individual
Manning Augmentees (IMA) (6,000 soldiers). The Army Reserve is funded
at 70 percent of the Inactive Duty Training (IDT) program (83,000
soldiers out of 123,000 participating soldiers). The fiscal year 2005
budget funds the Army National Guard Annual Training at 82 percent
(170,000 soldiers), IDT program at 85 percent (194,000 soldiers), and
AGR (25,000 soldiers) including 102 Ground Missile Defense and 76 AGRs
for 4 additional Civil Support Teams (CSTs). The fiscal year 2005
budget also continues the Residential Communities Initiative (RCI)
program, bringing the number of installations operating under the RCI
program to 20. Additionally, the budget virtually eliminates the median
out-of-pocket housing costs for our men and women in uniform by 2005
and is reflected in the Basic Allowance for Housing (BAH) portion of
the Military Personnel Army (MPA) budget request. This initiative
improves the well-being of our soldiers and families and contributes to
a ready force by enhancing morale and retention.
Personnel Transformation
Army personnel transformation will profoundly impact how the Army
delivers human resources services to commanders, soldiers, government
civilians, and families. More than improving information technology and
systems, personnel transformation is about rethinking programs,
policies, and processes to enable the Army to provide optimum human
capital, and the right information, individuals, and units, at the
right place, at the right time, with the right skills. Personnel
transformation initiatives directly support the goals of making the
Army more ``joint, ``expeditionary,'' and ``modular.'' These personnel
transformation changes will enhance the individual and unit readiness
of the Army across all components--active Army, Army National Guard,
and Army Reserve.
The Enterprise Human Resources System forms the information
technology infrastructure and the knowledge architecture for personnel
transformation. It includes the Defense Integrated Military Human
Resources System (DIMHRS), an OSD-directed software capability that
maximizes the potential of Web-based technology and commercial off-the-
shelf software. The Army is the first Service to implement DIMHRS and
has dedicated resources to assist in the development and review of
functional human resources requirements. The Army is counting on DIMHRS
to replace its legacy systems with a single, multi-component,
integrated database across the DOD, enabling management of soldiers,
Army civilians, and contractors.
The Enterprise Human Resources system will provide passive, full
visibility across all Services and components, and will enable
visibility and support of joint partners. It will be composed of one
single authoritative source database, and will serve all echelons of
command from home station to in-theater, including the individual
soldier and family member, and will provide access to leaders,
individuals, and human resource providers. Routine personnel procedures
will happen ``on line, not in line.'' The system will allow leaders to
manage their organization across components, and will be linked to the
Army's command and control (C2) operational architecture for
battlefield functions, such as casualty reporting and strength
accounting. A transformed human resources information system will
provide the tools necessary to make critical combat and non-combat
human resources support relatively routine.
Force structure changes are already underway in the personnel
community's workforce and organizations. From headquarters to unit
level, a variety of modular, multi-functional units are being
structured and redesigned to meet the future needs of a modular and
expeditionary Army. For example, at headquarters Department of the
Army, the Army Reserve and active Army Personnel Commands have merged
into the United States Army Human Resources Command.
The civilian equivalent, the Army's Civilian Human Resources Agency
is now approved for inclusion within the command, and will be supported
by the Human Resources Information System. Likewise, military personnel
occupational specialties will be merged into a multi-skilled human
resources specialty, providing more flexibility and support to an Army
at war. Under the concept of ``continuum of service,'' the Army is
working to streamline the transition of soldiers between AC and RC, and
to develop options that will allow the soldier to potentially serve in
a multi-component career path across the Army team. The flexibility to
seamlessly move from AC to RC status and back will allow trained and
experienced soldiers and leaders to serve continuously, and provide
needed talent to the Army and the Nation.
Recognizing that joint operations are now an integral part of
warfighting, the Army is also reviewing ongoing initiatives, policies,
and programs to ensure that joint requirements and concepts are
integrated into career progression and soldier development. Advances in
human resource information systems will streamline and optimize the
employment of Army and joint capabilities across the full spectrum of
operations.
Force Stabilization
The Army is transitioning to Force Stabilization, a personnel
manning initiative designed to enhance unit readiness by increasing
stability and predictability for soldiers and families. Force
Stabilization places greater emphasis on building and sustaining
cohesive, deployable combat-ready units for combatant commanders. Home-
basing and Unit Focused Stability are the two new manning strategies
that will keep soldiers together in units longer, fostering cohesive,
seasoned forces.
Under home-basing, most initial entry soldiers and their families
assigned to selected installations in the continental United States
(CONUS) will remain at that installation for 6 to 7 years. The 7-year
career mark was established because it is at that point the Army's
manning needs outside the tactical units significantly increases.
Unit Focused Stability synchronizes a soldier's assignment to the
unit's operational cycle. Under Unit Focused Stability most members of
a unit arrive at the same time and remain in that unit for 3 years.
This strategy sets the conditions for achieving higher levels of
training effectiveness, deployability, and combat readiness. By
synchronizing soldier's assignments to the operation cycle of their
unit, personnel turbulence will be reduced.
Force Stabilization supports the Chief of Staff of the Army's
strategic objectives improving stability and predictability for
soldiers and their families. A stabilized force increases unit
readiness and combat effectiveness by reducing turbulence and
uncertainty.
WELL-BEING
The well-being of soldiers, civilians, and their families is
inextricably linked to the relevance and readiness of the force. Well-
being is the human dimension of readiness; expanding on the concept of
quality of life by adopting the science of human behavior and
integrating functional responsibilities for the Army's people programs.
Beyond the traditional view of ``personnel,'' well-being leverages the
concept of human capital--soldiers and civilians, in whom the Army
strategically invests to achieve and maintain a competitive advantage.
Well-being integrates people-oriented initiatives and programs,
linking their combined results to the institutional outcomes of
improved recruitment, development, and retention of its people to
ultimately improve readiness. It incorporates `measurable' objectives
that are associated with these institutional outcomes, monitoring the
well-being of the force and thus improving programs and services for
Army constituents. Through this integrated management process,
imbalances in the physical, material, mental, and spiritual state of
soldiers, retirees, veterans, DOD civilians, and their families are
identified and improved.
The philosophy of well-being establishes four strategic goals that
address the basic aspirations of individuals--to serve, to live, to
connect, and to grow. ``To serve'' personifies professional development
and the intangibles of military service, such as values and
camaraderie. ``To live'' refers to the physical and material needs
related to shelter, pay, and healthcare. ``To connect'' refers to
programs that create acceptance, contribution and social interaction by
instilling pride and a sense of belonging--a connection to the Army
team through leadership, family support, and programs that look after
their welfare. ``To grow'' refers to an individual's need to expand
his/her capabilities creatively and intellectually through citizenship,
education, and recreation.
Ongoing well-being initiatives that directly support the global war
on terrorism include Deployment Cycle Support (DCS), CENTCOM Rest and
Recuperation (R&R) Leave Program, and the Disabled Soldier Support
System (DS3).
Deployment Cycle Support
The DCS program was established to prepare soldiers and Department
of the Army civilians for returning to spouses and families. DCS
assists soldier and Army civilians redeploying from combat or other
operations, and their family members in meeting challenges of returning
to ``home station.'' To ensure smooth transitions, soldiers, Department
of the Army civilians, and family members participate in class
discussions and assessments. The process begins in-theater and
continues at demobilization sites and home station.
R&R Leave Program
The R&R Leave Program is a highly visible and a critical component
of the Army Well-Being Program. R&R opportunities are vital to
maintaining combat readiness and capability when units are deployed and
engaged in intense, sustained combat operations. The R&R leave program
provides a means where by soldiers deployed in the CENTCOM AOR are able
to temporarily lay aside stress and the rigors of service in a combat
zone by returning them home at government expense. To date more than
51,000 soldiers and DOD civilians have participated in the program.
The Disabled Soldiers Support System (DS3)
The DS3 consists of a centralized management program operated at
the Department of the Army headquarters. The program will expand to
include placing a representative in each of the seven Installation
Management Regions to further assist severely disabled soldiers in
their communication and connections to local, Federal, and national
agencies and organizations. The DS3 will provide personal liaison
support between soldiers and their families, commands, and communities
regardless of component. The Army intends to monitor disabled soldiers
as individuals, while monitoring trends to ensure the soldiers' needs
are met.
SOLDIER EDUCATION INITIATIVES
In-State Tuition Initiative
The Army is committed to ensuring soldiers and their families are
afforded educational opportunities equal to the general citizenry.
Together with the DOD and the Services, we continue to ask all States
to adopt in-State tuition policies favorable to the military and their
families. Education is primarily a State responsibility; therefore, we
ask each State to review its policy and determine how it affects the
military family. The mobility of the military community, coupled with
the State-specific criteria for determining in-State eligibility status
for college tuition, often deprives the military family of this
benefit. This lack of consistency in-State policies, combined with the
loss of continuity in retaining the benefit once started, negatively
impacts military families. This impact undermines morale and retention.
The Army's goals for this effort are in-State status in the State of
legal residence, in the State of assignment, and continuity of the
benefit once started. Presently, 43 States have favorable policies
(with the first two of the Army's goals) for service members and their
family members. Twenty-two States meet all goals. Several States have
proposals before their legislative sessions now that would grant
military families this benefit consistent with our request. As the
number two active issue in the Army Family Action Plan, the Army will
continue working this initiative in a concerted effort involving State
governments, State Higher Education Executive Officers, senior military
leadership, the Civilian Aides to the Secretary of the Army, and
installation commanders.
Education for Deployed Soldiers
Many soldiers in Iraq, Afghanistan, and Uzbekistan are currently
enrolled in distance learning college courses using tuition assistance.
The Army Continuing Education System's goals for this year and next are
to continue installation reachback support for soldier continuing
education, implement eArmyU for deployed and deploying soldiers, and
open Army Education Centers in Afghanistan, Uzbekistan, and Iraq. Army
educators continue to support soldiers assigned to the Balkans and
other remote locations. Education programs and services have been
deployed to Bosnia and Hungary since March 1996, Macedonia since May
1997, and Croatia from 1996-1998. Soldiers in Kosovo have had education
services available since February 2000.
eArmyU
Launched in 2001, the eArmyU program has enhanced traditional Army
distance learning programs and services with an anytime, anywhere
program that ensures eligible enlisted soldiers have access and
scholastic support to fulfill their educational goals. The key
objectives of eArmyU are to improve well-being, increase retention, and
enhance readiness by providing learning opportunities that develop the
critical thinking and decisionmaking skills required on today's
battlefields. By leveraging the technology provided through the world's
largest education portal--eArmyU.com--soldiers currently access
curricula at 28 regionally accredited universities offering virtual
classrooms and libraries, academic advisement, and administrative and
technical support. Together, these institutions offer soldiers a choice
of 143 degree programs. eArmyU is currently offered at 14
installations, and more than 43,400 soldiers are enrolled. As of
February 5, 2004, more than 10,196 soldiers have permanently changed
duty stations from their original enrollment installations and are now
participating in eArmyU from locations worldwide, to include 50
countries, 4 U.S. territories, and 50 States. We are now assessing the
feasibility of deploying eArmyU to soldiers in the CENTCOM AOR. The
program has made education viable for soldiers; 27 percent of soldier-
students have never enrolled in post-secondary education. Of those
soldiers who signed participation agreements, 21 percent have
reenlisted or extended to take advantage of eArmyU. As of January 12,
2004, 350 soldiers have earned degrees through eArmyU. eArmyU is a
streamlined and effective learning opportunity that, due to its unique
portal technology, advances the Army into the rapidly developing e-
learning market.
The Civilian Component
Military/Civilian Conversions
The evolving nature of our current force and its greater
requirement to have ``green suiters'' deployed has required us to
relook the shape of the Army. Military to civilian conversions are a
way to improve the efficiency of manpower and make more military
deployable by moving military out of positions that can be prudently
performed by civilians. As part of the Army's long-term transformation
strategy, it is essential that we start realigning military positions
from existing infrastructure organizations to staff field units. This
effort relieves stress in the operating forces and continues to
transform the Army with additional combat brigades. We anticipate that
most of the initial conversions will take place in the installation and
training support functional areas.
National Security Personnel System
The enactment of the National Security Personnel System (NSPS) in
the National Defense Authorization Act for Fiscal Year 2004 has called
to action reform in the civilian personnel community. The act
authorized a more flexible civilian personnel management system for the
DOD that allows the Department to be a more competitive and progressive
employer at a time when our national security demands a highly-
responsive system of civilian personnel management. The legislation
ensures that merit system principles govern any changes in personnel
management, whistleblowers are protected, discrimination and nepotism
remain illegal, and veterans' preference is protected. The DOD is
collaborating with employee representatives, will invest time in trying
work out differences, and notify Congress of any differences before
implementation. In January, DOD officials met with union
representatives to begin the development of a new system of labor/
management relations. Later this year, the DOD plans to begin
implementing NSPS to include an intensive training program for
supervisors, managers, human resources specialists, employees, as well
as commanders and senior management.
To complement the flexibilities inherent in NSPS we are planning to
implement changes in how we train, develop, and manage leaders in our
civilian workforce. The same challenges that are driving the
transformation of the military component of the Army dictate that we
have a cadre of senior civilian leaders who are prepared to fully
support the Army and the Nation. Increasingly, we see a need to deploy
civilians in support of our soldiers and operations and to move
civilians with the right skills to critical combat support positions.
The transformation we plan in the civilian arena will assure that our
senior civilians are ready to respond when needed.
CONCLUSION
Our Army's commitment and dedication is undaunted during this time
of unparalleled challenge in our country. I am proud of our young men
and women, America's sons and daughters for their selfless service
everyday. I am hopeful that your support and assistance will continue
as we demonstrate our commitment to fulfilling the manpower and welfare
needs of the Army, Department of the Army civilians, and retired
personnel.
Once again thank you for the opportunity to appear before you
today. I look forward to answering your questions.
Senator Chambliss. Thank you, General.
Admiral.
STATEMENT OF VADM GERALD L. HOEWING, USN, CHIEF OF NAVAL
PERSONNEL, UNITED STATES NAVY
Admiral Hoewing. Mr. Chairman, Senator Nelson, thank you
very much for the opportunity to appear before you today. On
behalf of the men and women of the United States Navy, I'd like
to thank you very much for the wonderful work and the continued
support of programs and initiatives that provide our sailors
high quality of service, better growth and development
opportunities, and ever-increasing opportunities in their
futures.
From record retention and record recruiting to enhanced
compensation and quality of service, the fleet is now the most
capable and talented that I've ever seen it. It's also fleet
battle-tested and sharp. Our Navy's performance in OEF and OIF
demonstrated more than just combat excellence. It reaffirmed
the greatest advantage we hold over every potential adversary,
and that, sirs, is the genius of our people. I've visited them
in the fleet, and I can tell you that they are proud. They want
to serve, and the tone of our force has never been better.
That's a direct result of your support, to be sure, but it also
reflects the innovative organizational and operational changes,
as well as the technology investments that have improved, and
will continue to improve, the way we get work done in the Navy.
Under Admiral Clark's leadership these last few years,
we've become a better aligned and much more effective fighting
force. Through the Fleet Response Plan, like never before, we
are able to support the national security strategy with
persistent rotational and surge-capable naval-capabilities.
These capabilities are enhanced by innovative new manning
practices, such as our fleet experimentation projects, our sea
swap, and our optimal manning experiments. We're investing
heavily in technology, designing affordable mixed-generation
ships engineered with the systems in mind to maximize the
performance of our sailors, while decommissioning legacy
platforms and manpower-intensive platforms. The truth is, we're
still burdened by a Cold War industrial-age manning construct
that will not suffice for the 21st century. We can and will do
better.
The end result will be a more capable Navy of fewer, but
even more talented people. That is why we are confident in
proposing a fiscal year 2005 end strength reduction of 7,900
active-duty personnel. Our approach to creating this smaller,
smarter workforce is deliberate and careful, and built on three
supporting tasks.
The first is determining true manpower requirements. We
must evaluate not only the relevance of every given task to
combat capability, but whether or not that task is best
performed by an active sailor, reservist, a civilian, or even a
contractor. The total force, then, is a requirements-driven
total-force approach.
Second, we're shaping the force smartly by using existing
tools to better meet those requirements. We introduced a
program called Perform To Serve, where we have converted from
one skill set to a second skill set more than 2400 first-term
sailors from overmanned skill sets to undermanned skill sets.
Our SRB program was refined to improve manning without our--we
call them Navy enlisted classification codes, or specific skill
sets, and it remains our most effective retention tool. Our
assignment incentive paid-pilot programs have encouraged
hundreds of qualified and talented sailors to take orders to
those billets that we find most dear and essential to our
operational readiness. We'll continue to evaluate our process
to make sure we're getting the right sailors to the right place
at the right time.
Finally, we continue to work hard in the development of a
program we call Sea Warrior, our new human resources management
system that integrates the currently segregated processes of
manpower, personnel, and training. Eventually, this Web-based
system will manage our total force to within a very narrow
margin of the true requirement, so that the force-shaping tools
and the strength management tools literally become
automatically and intrinsically linked.
In conclusion, Mr. Chairman, let me thank you and the
entire committee for the extraordinary support you've provided
to our Navy. The dedicated men and women of the strongest Navy
that the Nation has ever known will continue to carry that
freedom to the far corners of the Earth, taking sovereignty of
this great Nation in our ships, submarines, and aircraft. Your
continued support and guidance will maintain that high quality
and prepare us to meet the challenges of the 21st century.
Thank you very much.
[The prepared statement of Admiral Hoewing follows:]
Prepared Statement by VADM Gerald L. Hoewing, USN
INTRODUCTION
Mr. Chairman and distinguished members of this subcommittee, thank
you for this opportunity to appear before you again this year to
apprise you of our recent successes and ongoing efforts in pursuit of
optimum personnel readiness within the world's finest navy.
On behalf of the men and women of the United States Navy, I would
like to express our collective gratitude for your exceptional and
sustained support in ensuring we have the right people, both in number
and quality, as well as the proper tools necessary to correctly man our
current and future naval forces. Your continuing support of initiatives
that provide high quality of service and quality of life for sailors
and their families is among the most influential factors in our success
in recruiting the very best young men and women this nation has to
offer, and in our subsequent ability to retain them in unprecedented
numbers in an All-Volunteer Force during a time of war. Continued
congressional support for improvements in compensation, special and
incentive pays, health care and quality of service enhancements are
sending the right signal--we value your service and we want you to stay
Navy. Your support for the Department of Defense's (DOD) fiscal year
2005 request for a 3.5 percent basic pay raise, our efforts to
transform our manpower structure, and further reduction in average out-
of-pocket housing costs, from 3.5 percent to 0, will enhance our
ability to properly size and shape the 21st century workforce that is
our future.
As Chief of Naval Operations (CNO), Admiral Vern Clark, recently
informed the full Senate Armed Services Committee, we are winning the
battle for people. Higher quality recruits, historic retention rates,
innovative incentive pay programs, reduced attrition, competitive
reenlistments and detailing, and outstanding leadership have all
contributed to making our current workforce the very best the United
States Navy has ever seen. Admiral Clark has consistently placed
manpower at the top of his priority list and has made sure it is the
highest priority of all who serve in positions of leadership. As a
direct result of initiatives he has supported, we have retained sailors
at near historic rates, while focusing even more on the quality of both
those we keep on the rolls and those we bring in through recruiting.
Such efforts have combined to allow us to dramatically reduce accession
goals. This, in turn, has saved literally millions of dollars in
training replacement personnel while preserving knowledge, skills,
abilities, and leadership experience within our ranks.
In 2003, we exceeded all aggregate retention goals for the third
straight year; our recruiters reached their new contract objective for
the 29th consecutive month and met our annual active enlisted accession
goal for the fifth straight year; we reduced attrition 10 percent from
the previous year's levels; and, through decommissioning older,
manpower-intensive platforms, improving training and employment
processes, and more efficient infrastructure organization, we have
further reduced gaps at sea. These accomplishments are helping develop
the 21st century workforce needed for Sea Power 21, our vision for how
we will organize, integrate, and transform the United States Navy as we
defend our Nation and defeat our enemies in the uncertain century
ahead. As Navy's force structure becomes more technical, so must our
workforce. Our people will be a more educated and experienced group of
professionals in the coming years, and we must properly employ their
talents.
The CNO has stated that we will spend whatever it takes to equip
and enable these outstanding Americans, but we do not want to spend one
extra penny for manpower we do not need. This places us at a unique
crossroads . . . Navy manpower today exceeds that which is required to
most efficiently and effectively man our current and anticipated force
structure. Our people are better, smarter, and more talented than they
were in years past but not as good as they will be tomorrow. The CNO
refers to this as the ``genius of our people'' and because of it, we
can sustain our high degree of combat readiness with fewer people.
``One thing we have learned in the global war on terror is
that, in the 21st century, what is critical to success in
military conflict is not necessarily mass as much as it is
capability.''
Donald H. Rumsfeld,
Secretary of Defense,
February 4, 2004.
PROPERLY SHAPING THE FORCE
As we continue to pursue the kind of new technologies and
competitive personnel policies that will eliminate non-productive work,
streamline both combat and non-combat personnel positions, improve the
two-way integration of active and Reserve missions, and reduce the
Navy's total manpower structure, we are proposing a fiscal year 2005
end strength reduction of 7,900 personnel. It is important to note that
we have deliberately positioned ourselves for this potential success.
Navy has historically been a capital-intensive service. ``Manning the
equipment'' as opposed to ``equipping the man'' has been our
traditional approach. But as we introduce in coming years more
sophisticated systems that are designed with the human operator in
mind, reductions in manpower, and therefore, end strength naturally
follow. Personnel reductions will include both uniformed and civilian
positions as we shape manpower requirements to match the significant
investments of the past several years.
Our force will be smaller and present a ``flatter'' profile,
meaning, we are reducing the number of junior sailors who historically
have performed menial labor tasks, and we are generally increasing the
longevity of our force; thereby reducing the costs associated with loss
of experience and retraining. The environment in which our sailors
operate is becoming increasingly more competitive and, by extension,
more effective. Achieving and sustaining membership in the 21st century
Navy is based on the potential for further growth and the ability and
initiative to make measurable contributions to mission effectiveness.
We are fostering a climate that, while recognizing the importance of
all supporting elements, places greater emphasis and rewards on those
filling operational roles directly associated with warfighting. We are
capitalizing on the ability of the individuals without being
constrained by labels of active, Reserve, civilian or contractor. We
are taking new approaches that, in many cases will de-link unit
operational tempo (OPTEMPO) from individual personnel tempo (ITEMPO).
At every turn we are carefully targeting the educational needs and
desires of our people to enhance their professional and personal
competence in a directed manner that supports mission accomplishment
and stimulates personal growth and development.
THE RIGHT APPROACH
The path on which we have embarked to properly shape our force
structure may appear contrary to conventional wisdom. The prevailing
argument seems to be that with a war ongoing against global terrorism,
no individual Service can afford to reduce the size of its workforce.
Nothing could be farther from the truth for the Navy. In fact, we think
we can be an even more effective fighting force with fewer people on
the rolls than we are today. There are two principal reasons: first, we
are fundamentally changing the way in which work gets done. Technology
and better manning practices have permitted us to simply accomplish a
given task with far fewer people than it might have required even a
decade ago. Consider the manning of one of our destroyers, which now
requires a crew of 320, but in the future will be manned a crew of 165.
Second, we are approaching manpower from a total force perspective,
closely evaluating not only the relevance of a given task to combat
capability, but whether or not that task is best performed by an active
duty or Reserve sailor, a civilian employee, or a contractor. If it
doesn't contribute to combat readiness and if it doesn't need to be
done by a sailor or one of our talented civilians, we don't need to be
doing it. At its heart, this is requirements-driven force shaping. We
know that the non-productive work must go before the personnel numbers
can be significantly reduced over time.
We are reducing excess infrastructure, mostly at large shore
installations, that is not immediately and directly tied to the fleet.
Most importantly, we are eliminating non-productive work before
removing the people. We are abandoning a Cold War era industrial-age
manning construct that no longer makes sense in an information-rich
world or against the diverse threats now facing our national security.
This is all about how best to employ precious human resources; making
sure highly-talented sailors are not engaged in low production work.
SEA WARRIOR: INVESTING IN SAILORS
Sea Warrior, the manpower component of Sea Power 21, implements the
Navy's commitment to the growth and development of our people. It
serves as the foundation of warfighting effectiveness by ensuring the
right skills are in the right place at the right time. Traditionally,
our ships have relied on large crews to accomplish their missions.
Today, our All-Volunteer Force is developing new combat capabilities
and platforms that feature dramatic advancements in technology and
reductions in crew size. The crews of modern warships are streamlined
teams of operational, engineering and information technology experts
who collectively operate some of the most complex systems in the world.
As optimal manning policies and new platforms further reduce crew size,
we will increasingly need sailors who are highly educated and expertly
trained. Sea Warrior is designed to enhance the assessment, assignment,
training, and education of our sailors. Our fiscal year 2005 request
sustains our Sea Warrior momentum to change the tools used to assess
mission accomplishment and individual growth:
Innovative personnel employment practices are being
implemented throughout the fleet.
Optimal manning--Experiments in U.S.S. Boxer
(LHD-4), U.S.S. Milius (DDG 69) and U.S.S. Mobile Bay
(CG 53) produced revolutionary shipboard watch standing
practices, while reducing overall manning requirements
and allowing sailors to focus on their core
responsibilities. The fleet is implementing best
practices from these experiments to change Ship Manning
Documents in their respective classes. Optimal manning
means optimal employment of our sailors.
Sea Swap--Building on the success of the first
crew change in U.S.S. Fletcher (DD 992) in Fremantle,
Australia, we expanded the Sea Swap initiative to four
Spruance-class destroyers (DDs) and three Arleigh
Burke-class guided missile destroyers (DDGs). The Sea
Swap initiative has saved millions of dollars in
transit fuel costs and increased forward presence
without lengthening deployment times for our sailors.
Commander, Naval Installations (CNI) Command--
Established this past October, CNI is responsible for
consolidation of all Shore Installation Management Functions
(SIM), e.g., facility maintenance, firefighting, security, mail
services, etc. It serves as a single and centralized advocate
for shore installations, to establish Navy-wide business
practices and generate savings for future investments. The
overarching objective is to eliminate redundancy in the SIM
process and enable activities to focus on their respective
technical missions. CNI's core responsibility is to provide
uniform program, policy and funding for the management and
oversight of shore installation support to the fleet. CNI is an
important tool in implementing changes in the Navy's internal
framework as well as rationalizing Navy's infrastructure within
the larger context of DOD transformation initiatives.
Fleet Response Plan (FRP)--Our Nation must provide for
homeland defense, while concurrently being forward deployed and
ready to surge to deliver overwhelming and unparalleled combat
power wherever and whenever needed. In response to this
mandate, CNO launched the FRP. This innovative approach allows
us to surge about 50 percent more combat power on short notice,
while simultaneously reducing some of the personnel strain of
forward rotations. The FRP allows us to consistently deliver
six forward deployed or ready-to-surge Carrier Strike Groups
(CSGs), almost immediately, plus two additional CSGs in the
basic training phase in 90 days or less (6+2). To make this
work, we have fundamentally reconfigured our employment policy,
fleet maintenance, deployment preparations and fleet manning
policies to expand operational availability of non-deployed
fleet units. We have shifted the readiness cycle from one
centered solely on the next-scheduled-deployment to one focused
on returning ships to the right level of readiness for both
surge and deployed operations. The net result is a fleet that
is more ready, with more combat power, more quickly than was
possible in the past.
Integrated Readiness Capability Assessment (IRCA)--
IRCA was developed to permit us to more carefully examine our
readiness processes. Starting with the FRP, we took a hard and
realistic look at what we need to deliver required combat
readiness. The IRCA helped us understand the collective
contributions of all components of readiness, accurately define
requirements, align the proper funding and provide a balanced
investment to the right accounts. It improved our visibility of
the true requirements and gave us a methodology by which to
assess and understand acceptable and unacceptable risks to our
readiness investments. The bottom line is--we have carefully
defined the readiness requirement and identified those areas
where we can streamline or cease activities that do not add to
readiness.
``We will deliver the right readiness at the right cost to the
Nation.''
Admiral Vern Clark,
Chief of Naval Operations,
February 10, 2004.
Professional Military Education (PME)--We are taking a
more comprehensive approach toward educating our people than we
have done in the past. Our PME program will allow us to fully
incorporate personal growth and development as part of our
mission. We are broadening the professional and intellectual
horizons of our members to better prepare them to operate
tomorrow's fleet and to assume key naval and joint leadership
roles. The PME continuum we are developing, will integrate
general education, traditional Navy-specific Professional
Military Education (NPME) and Joint Professional Military
Education (JPME) curricula.
A Human Performance Center (HPC) has been established
to optimize naval warfighting performance by applying the Human
Performance Systems Model and the science of learning to all
facets of naval operations. In doing so, we will eliminate
barriers to achieving required performance and ensure that
training solutions are effective, thereby, saving money and
improving readiness.
Integrated Learning Environment (ILE) is a family of
systems that, when linked, will provide our sailors with the
ability to develop their own learning plans, diagnose
performance strengths and weaknesses, and tailor education to
support both personal and professional growth. Most
importantly, these services will be provided anytime, anywhere
via the Internet and the Navy-Marine Corps Intranet (NMCI).
Five Vector Model (5VM)--is an innovative assessment
tool currently in use to improve the professional development
and growth of our sailors, both officer and enlisted, active
and Reserve. The enlisted tool is being used at this time and
the officer tool is under development. The 5VM in coordination
with the Career Management System (CMS), will use the latest in
systems technology to create an integrated career management
tool allowing sailors to more successfully plan and execute
their careers, and then reap the rewards of serving. Accessed
through Navy Knowledge Online (NKO), the 5VM is both a roadmap
and a resume, showing sailors what they need to know, when they
need to know it, and how to go about getting that knowledge,
skill or ability. Tailored to each individual, it offers a
single point of access for all information and resources
related to planning and managing their professional and
personal lives. Sailors can access their professional and
personal development, leadership, certifications and
qualifications, and performance vectors. As each vector
requirements, or milestones, are plotted, these are linked to
the supporting courses (residency, computer-based, Web-
delivered), tools and available resources. Based on achieved
milestones, the 5VM tracks a sailor's ranking among his or her
peers; identifies promotion potential and feeds various
databases from which the electronic training jacket is created.
Through the 5VM, sailors will also link to the CMS to identify
duty assignments that will best meet their individual
development and promotion needs, as well as alternative duty
assignments and non-military educational opportunities. Sea
Warrior will ultimately bring together the 5VM and CMS to
create an integrated detailing system, allowing sailors to
apply for duty assignments online.
NAVY MANPOWER AND PERSONNEL STRATEGY (N-MAPPS)
We decided several months ago to adopt the Balanced ScoreCard
management system as a means of translating our organizational strategy
into action and better focusing our activity and budget decisions on
achieving our strategic priorities. Under our own brand, N-MAPPS, the
Balanced ScoreCard approach provides an effective means by which to
measure the things we do against the performance outcomes we expect.
For example, one goal is to improve the quality of the force. We need
to be able to say how we are going to do it as well as how we will know
when we have successfully achieved our goal. In this way we will be
better able to measure our success and determine whether or not the
goals we set for ourselves were the right ones. Using techniques on how
to improve government efficiency employing Balanced ScoreCard, we have
streamlined our strategy map, making it tighter and more focused. We
are also honing our metrics, paring them down to those most essential,
as well as sharpening the tolerances. With the proper emphasis on how
to measure success, ensuring that we measure the right things, in the
right numbers and within appropriate tolerances, we are sure to reach
the right conclusions.
HOW WE WILL GET THERE
We have a variety of tools currently available to us that we will
employ to ensure we make the right decisions about whom to retain and
in what skills and who we separate:
Perform to Serve (PTS)--Last year, we introduced PTS
to align our Navy personnel inventory and skill sets through a
centrally managed reenlistment program and to instill
competition in the retention process. Most sailors are
authorized to reenlist within their current ratings, because
that is where we need them most. It's cost-effective and it
benefits our readiness posture. Others, however, will be
encouraged to convert from ratings in which we have excess
inventory, to undermanned ratings where vacancies are really
hurting us. Those sailors asked to convert will be provided
with the necessary training to ensure their success in their
new skill areas and they may be eligible for a bonus upon
incurring a specified period of obligated service to work in
that rating. As you can see, we further enhance readiness in
this way, because, by moving experienced and disciplined
sailors from overmanned skill sets into undermanned skill sets,
we are balancing our force profile, while capitalizing on the
investments we have made in these proven professionals by
keeping them in our ranks. The pilot program has proven so
successful in steering sailors in overmanned ratings into skill
areas where they are most needed, that the program has been
expanded. More than 16,000 sailors have applied to reenlist
through PTS since the program began just 1 year ago and we will
continue this effort in 2005.
Lateral Conversion Bonus (LCB)--Another available
method relies on a tool authorized in last year's authorization
bill that we refer to as the Lateral Conversion Bonus. While
PTS focuses on rating conversions at the end of a sailor's
service obligation, LCBs would be targeted at sailors we need
to convert to undermanned ratings in the middle of a period of
obligated service. The benefit to this approach is that, the
sooner we can get them into the skill areas in which we need
them, the sooner we begin to realize a return on investment, in
terms of enhanced personnel readiness and that's what we're all
about. Earlier conversion also accelerates their
competitiveness and enhances their chances for advancement
within their new rating.
PTS and LCB were emphasized first because we want you to know that
we place great value on the professionalism of our dedicated and
experienced sailors. We will make every reasonable effort to retain
these sailors by considering them for rating conversion prior to any
decision to release them from our ranks. It makes good sense from a
readiness perspective and it is responsible stewardship of taxpayer
dollars to do so. Additionally, it keeps faith with those who
voluntarily serve, and their families, by affording them the
opportunity to remain a part of our team even if the job they
originally enlisted in the Navy to perform is no longer needed. These
methods have shown great utility in our efforts to shape the force for
the 21st century.
Assignment Incentive Pay (AIP)--Authorized in the
fiscal year 2003 Defense Authorization Bill, AIP attracts
qualified sailors to a select group of hard-to-fill duty
stations. It allows sailors to bid for additional monetary
compensation in return for service in these locations. An
integral part of our Sea Warrior strategy, AIP is enhancing
combat readiness by permitting market forces to efficiently
distribute sailors where they are most needed. Since the pilot
program began last June, more than 1,100 AIP bids have been
processed, resulting in 238 sailors receiving an average of
$245 extra pay each month. More importantly, challenging duty
assignments have been filled without forced assignment of
service members contributing to our improvements in quality of
service.
Selective Reenlistment Bonus (SRB)--While we have
enjoyed much success in our retention efforts of recent years,
we must not presume that we can rest on these accomplishments
or surrender to the notion that the tools that made such
successes possible are no longer needed. SRB authority has come
increasingly under fire because of the funding required to
support it. This has been, and continues to be, our most
valuable incentive, directly responsible for much of our
unprecedented retention successes in the key skill sets
required to maintain our combat readiness. Indeed, SRB
adjustments were repeatedly refined last year to improve
manning within specific skills (Navy Enlisted Classification
(NEC) Codes), vice overall ratings. The direct cost avoidance
associated with not having to access, train and grow
replacement personnel far outweighs the funds expended to
retain sailors in critical skills using the SRB. Added to that
is the costs we would have paid in decreased personnel and
military readiness, had we not been so successful in retaining
these outstanding professionals in needed ratings. I strongly
encourage your continued support for this vital program. I
cannot overemphasize the importance that it continues to play
in the readiness and capability you observe in our Navy today.
Military to Civilian Conversions--We are conducting a
careful review of military billets in our shore infrastructure
to determine if they truly require a sailor, or if the task
could be performed as effectively, and at lower cost, by a
civilian or by private industry. We want to emphasize shore
billets where sailors need, and continue to hone, those skills
required by the fleet. In conducting this review, we are using
several tools, for example: ``zero-based reviews'' of
individual officer communities and enlisted ratings, functional
reviews of service delivery for various infrastructure
requirements, and a review of the model for providing total
force health care requirements. We will phase in the results of
this analysis to ensure that sailors continue to have a career
path that supports professional growth and that we continue to
support the fleet with an appropriate mix of manpower.
To achieve the necessary end strength to match manpower
requirements necessary to support our combat readiness requirements,
additional methods of shaping the force are currently available for
use. These methods, though not preferable, may be used to achieve our
manpower goals. We are exploring methods that would allow voluntary
decisions by sailors in targeted skill sets to ``right size'' the force
to match manpower requirements. The tools that are being explored would
allow us to effectively, and more precisely, shape the force while
contributing to continued success in recruiting, retention and quality
of service, thereby avoiding the adverse impacts experienced as a
result of using such draconian involuntary separation methods during
the post Cold War drawdown.
NATIONAL SECURITY PERSONNEL SYSTEM (NSPS)
Last year, Congress authorized NSPS, a new, more flexible, more
user-friendly, personnel system, which will undoubtedly help us better
manage our civilian workforce. Navy has offered to serve as the testing
ground to launch this new and innovative Federal employee management
system, and we are confident that it will contribute immensely to our
ability to get the best-qualified, best-trained, best-educated, and
most highly-motivated civilian Federal employees into key positions
that are integral to our total force manpower effort. It is imperative
that we have the kind of flexibility this system affords us as we
identify, through such innovative tools as the previously mentioned
IRCA, positions currently filled with uniformed personnel that could
more appropriately be performed by talented professionals in the
civilian workforce, freeing up sailors to fill positions more closely
tied to fleet operations.
We are in the initial stages of identifying competencies required
by our civilians to support current and future work requirements. This
competency identification provides the basic structure for workforce
development, recruitment, succession planning and strategic human
capital planning. It also provides a framework supportive of the NSPS
and the changes Navy needs to make in the performance planning process.
We believe these changes to how Navy manages its human capital will
enhance employee work-life and demonstrate that Navy is an ``employer
of choice.''
For sailors ready to leave the Navy, we continue to remind them
that Navy is an ``Employer of Choice'' in the civilian world to our
mutual benefit. As we expend significant effort and resources to
recruit the best and brightest into the Navy, and subsequently in their
training and leadership skills, it stands to reason that when these
professionals leave the Navy, they are among the most attractive and
logical applicants for potential placement in civilian positions. They
have a great education, thanks to our PME program that allows us to
fully incorporate personal growth and development as part of our
mission. Their leadership skills are unparalleled since we have
invested in broadening their professional and intellectual horizons in
order to better prepare them to operate tomorrow's fleet and to assume
key naval and joint leadership roles. There are many employers who make
the mistake of investing in the career development of employees only to
lose their talent and experience to employers elsewhere. After
investing in sailors' career development for many years it makes sense
to encourage them to continue contributing to Navy as a civilian
employee. In doing so, we retain the knowledge, skills, and abilities
they acquired through years of service and specialized training in the
Navy.
DIVERSITY
The Navy has embarked on a more strategic approach to managing the
diversity of our force. During the past year, we have concentrated on
three main areas: understanding the current diversity environment,
defining our strategic diversity framework, and making a commitment to
execution. The implementation plan is concentrated in four major areas,
each of which is led by a specific work team: Accessions, Training and
Career Development, Organizational Alignment, and Communications. We
will also establish a Senior Diversity Leadership Forum that will
include membership from the highest levels of the Navy, as well as
distinguished leaders of the civilian community. This forum will
monitor the execution of our efforts. We envision it becoming the model
for our Government and our Nation in this critical endeavor. Further,
the Diversity Visioning Group, which was formed last year to develop
the Strategic Framework for Diversity, will evolve into the Fleet
Diversity Council, continuing to lead the effort on the waterfront.
Implementation of the strategic plan will be a multi-year effort
that will require us to remain engaged and steadfast. Change will be
achieved over time, with continued diligence, commitment and execution
from all hands. Evaluating and communicating progress will be key to
ensuring we stay the course and succeed. Achieving key milestones,
derived from the implementation timelines, we will provide a structure
from which to assess progress and identify critical junctures.
Implementation milestones will also serve as incremental measures of
change and provide opportunities for `small wins' to be celebrated. The
end result, we believe, will be the ability to sew diversity into the
fabric of our Navy's culture.
HEALTH OF THE OFFICER CORPS
While we have made significant inroads in addressing many officer
community shortfalls that plagued us for a time after the post-Cold War
drawdown, we continue to experience specific challenges in our efforts
to retain the correct numbers and skill mix of warfighters within our
unrestricted line community.
Surface Warfare Officer (SWO) Community
Retention among Surface Warfare Community department head (mid-
grade) officers, typically with 6-10 years experience, has been a
problem since fiscal year 1993. Community management of officers in
year groups (YGs) 1994-1998 remains a challenge as we strive to ensure
annual O-4 requirements are met and preclude excessive department head
tour lengths. How successful we are will directly influence the career
decisions of division officers approaching the end of initial service
obligations. Meeting department head requirements is essential to
ensuring a sufficient inventory of post-department head officers to
support shore requirements at the O-4 level. We closed fiscal year 2003
with shortfalls in meeting our control strength goals. Implementation
of a Surface Warfare Critical Skills Bonus has contributed towards
reversing the downward trend in retention among O-4 SWOs. An aggressive
program of engagement with junior officers and tying key graduate
education programs to department head billets has helped mitigate the
problem. This, along with a program that accelerates assignment of our
most promising division officers to department head billets afloat, is
helping ease the adverse effects of undermanned YGs in today's
department head inventory. Availability of sufficient numbers of
quality department heads to serve in the fleet remains the community's
top priority.
Surface Warfare Officer Continuation Pay (SWOCP) continues to
contribute to improved retention among these skilled and highly sought
after fleet-experienced officers. The number of officers committing to
serve as at-sea department heads continues to be encouraging and
validates the effectiveness of SWOCP. We closed out fiscal year 2003
meeting 90 percent of department head requirements and have over 90
percent of department head school seats filled. The SWO career path
nominally contains a 2-year shore tour prior to an officer returning to
sea as a department head. This is where most SWOs make their first
career decision on whether to commit to serve as department heads. SWO
retention is measured at 9 years of commissioned service (YCS).
Retention improved to 31 percent in fiscal year 2003, but remains below
goal. Early commitments and take-rates for SWOCP by YG-97 and later
foretell continued improvement in SWO retention. Due to lower-than-
historical retention following the Cold War, and under-accessing
several year groups at the height of the drawdown, SWO community
retention must be at least 35 percent to fully support department head
at-sea requirements, while 38 percent (goal) will restore much needed
selectivity and flexibility in the distribution process.
Submarine Warfare Officer Community
Submarine community officer accession and retention requirements
are based upon manning at-sea billets. Changes in the force structure
directly impact at-sea billet requirements and increase necessary out-
year accessions and retention. Submarine force structure projections
were increased the last 2 years, following a decision to convert, vice
decommission, four SSBNs to SSGNs, resulting in eight additional crews
being retained in the force structure. The impact of additional force
structure is felt most significantly at the department head level. This
increases our accession mission, to meet future requirements, and our
retention requirement, to fill the near-term increase in department
head requirements. The submarine community measures retention as the
continuation rate of officers from three to seven YCS, for a particular
YG. This provides a measure of officers available for assignment to
submarine department head, nominally at the eight YCS point. Fiscal
year 2003 (YG-96) retention was 43 percent, which exceeded a 41-percent
goal required to return department head tour lengths to 36 months.
Although retention has improved in the near term, under-accessed year
groups (YG-97 and YG-98) are approaching their ``stay-leave'' decision
windows (7 YCS), and retention requirements for these year groups
average 40 percent to meet department head manning requirements. For
example, YG-97 will require a 43-percent retention rate just to meet
requirements for that YG.
Nuclear Officer Incentive Pay (NOIP) has proven to be an effective
tool in shaping submarine officer retention. NOIP rate increases in
fiscal years 2001 and 2003 favorably impacted YG-96 retention. The 2001
increase yielded a 25-percent increase in the number of contracts
executed for YG-96 compared with YG-94. The 2003 increase further
boosted contracts executed to 41 percent. Continued stiff competition
from the private sector for these officers remains a significant cause
for concern. Submarine officers possess highly-specialized and unique
skills associated with their lengthy and costly technical training.
Having graduated at the top of their classes from some of the Nation's
premier educational institutions, these officers are aggressively
pursued for positions in a variety of career fields, many of which are
outside the nuclear power industry. Inadequate retention imposes
extension of demanding sea tours on officers still serving in order to
meet safety and readiness requirements. Excessively long department
head tours adversely impact junior officer retention creating a
downward spiral. NOIP remains the surest and most cost-effective means
of achieving required retention. With forecasts predicting substantial
economic growth, and under-accessed YGs approaching department head
tours, we must maintain competitive retention incentives so that we can
lead, vice chase, the retention challenge.
Naval Special Warfare (NSW)/SEAL Officer Community
The retention metric utilized for SEAL officers is the average
retention of officers with 7-10 YCS. SEAL officer retention
requirements are necessarily high to meet the demand for a relatively
large number of joint and Navy staff officer assignments for SEALs in
pay grades O-4 through O-6. While we have sufficient numbers of
volunteers for the SEAL officer program, accessions are limited due to
the finite number of junior officer operational assignments. Navy
implemented a Special Warfare Officer Continuation Pay (SPECWARCP) for
officers with 6-14 YCS, and whose continuation is important to the
health of the NSW community. Each of the first 3 years this was
offered, the results exceeded the projected 74 percent goal of eligible
officers to contract. While many of those contracts during the first 2
years were 1- and 3-year contracts, indicating a number of officers
remained uncertain about their long-term service plans, contracts for
fiscal years 2002-2003 tended to reflect longer commitments due to a
contract rate-realignment. This coupled with increasing accessions
beginning in fiscal year 1995, has contributed to community stability
and a favorable long-term retention outlook. Additionally, realignment
of SEAL teams under Force-21, creating more operational opportunities
among mid-grade officers, is expected to further increase overall
retention since most individuals enter NSW to serve as warfighters.
Aviation Warfare Officer Community
Naval aviation retention in fiscal year 2003 was 49 percent through
department head (12 YCS), surpassing last year's mark by 6 percentage
points. Continued improvement can be partially attributed to 4
consecutive successful years of our Aviation Career Continuation Pay
(ACCP) program and the sluggish economy. Despite this favorable
retention trend, we remained over 600 junior officers below
requirements at the end of fiscal year 2003. Aviators retained above
fiscal year 2003 required Cumulative Continuation Rate, will help
alleviate expected shortfalls this year. Required retention rates due
to the T-Notch, caused primarily by under-accessing year groups during
the drawdown, exceed 55 percent this year and will peak at 81 percent
in fiscal year 2005, as under-accessed year groups enter their
department head tours. Additionally, these ambitious, but necessarily
high retention goals clearly illustrate the importance of retaining as
many junior aviators as possible. Naval aviation shortages are due to a
combination of low accessions, increased time-to-train and retention
rates below requirements between fiscal years 1996-1999.
To maintain optimum combat readiness, Navy has identified and
prioritized billets to ensure operational sea duty billets are manned
at 100 percent. Next in priority are production billets ashore (pilot
and Naval Flight Officer training). Aviator tour lengths have also been
adjusted to ensure billet prioritization is maintained. We have been
working aggressively to reduce time-to-train as well as increase
aviator production throughput in the training command and Fleet
Replacement Squadrons. By accessing to meet steady-state requirements,
rated aviator shortages will begin to diminish by fiscal year 2007 and
should be alleviated when fully accessed year groups enter their
department head tours in fiscal year 2012 and beyond.
ACCP continues to be our most efficient and cost-effective tool for
stimulating retention behavior to meet current and future requirements
and overall manning challenges. Recent indicators of recovery within
the airline industry, which may be expected to lead to increased
hiring, suggest the need to continue offering competitive ACCP to
address the continuing aviator shortfall and anticipated increasing
challenges to aviator retention efforts. Targeted, stable, efficient,
and judicious use of limited resources are hallmarks of Navy's ACCP
program, which continues to offer the incentive necessary to stabilize
our aviation manning profile; thereby sustaining operational combat
readiness within naval aviation.
MAINTAINING A VIBRANT RECRUITING PROGRAM
Enlisted Recruiting and a Healthy Delayed Entry Program (DEP)
As mentioned earlier, Navy Recruiting experienced a highly-
successful year in fiscal year 2003 and this success has continued
through the first quarter of fiscal year 2004. A lower accession
mission, professional and properly resourced recruiting force, and
favorable economic conditions have all contributed to this success.
Improving economic conditions and increased emphasis on higher recruit
quality have not hurt overall recruiting efforts, thus far. Despite the
fact that retention successes have allowed us to reduce the accession
mission over the last several years, we must remain ever vigilant that
prevailing winds could change quickly, for any number of reasons,
necessitating a sudden surge in our recruiting goal. Economic
conditions that have proven so favorable to Navy retention and,
likewise, recruiting successes, are not expected to continue. The 6.4
percent national unemployment rate of June 2003 decreased to 5.7
percent by December and is projected to continue declining over the
next 2 years. With such uncertainty looming on the recruiting horizon,
it is critical that advertising and recruiting budgets remain
sufficiently robust to adjust for swiftly improving economic
conditions, but also to support continued pursuit of increasing recruit
quality. Despite declining accession goals in recent years, the smaller
more technical force we are building mandates additional emphasis on
recruit quality and education.
Our success in meeting new-contract-objective has helped to restore
the health of our DEP, which signals a high probability of long-term
recruiting success. It has also allowed us to focus more closely on
meeting goals for critically manned ratings. We were able to remove 41
ratings from the critically manned ratings list this past fiscal year
and we recruited greater than 95 percent of the mission in five of the
six remaining critically manned ratings. Another major advantage of a
strong DEP is that it provides a strategic opportunity to improve
recruit quality. Higher quality recruits are less likely to attrite
during the first term of enlistment and are better suited for the
increasingly technical 21st century Navy. A healthy DEP posture
alleviates the necessity for crisis-managing each month's accession
mission, permitting recruiters to be more selective in the quality of
recruits processed. Recruit quality is primarily measured by the
percentage of High School Diploma Graduates (HSDGs), recruits scoring
in Test Score Categories I-IIIA (CAT I-IIIA) or the top half on the
Armed Forces Qualification Test (AFQT), and recruits possessing prior
college experience.
In fiscal year 2003, we accessed 94.3 percent HSDGs, a significant
improvement from the previous year's level of 91.9 percent and well
above the DOD minimum standard of 90 percent. We accessed 65.7 percent
CAT I-IIIA recruits against a DOD minimum standard of 60 percent and we
achieved a 40-percent increase in the percentage of recruits with prior
college experience. We are confident in our ability to improve upon
these positive trends; therefore, we have set this fiscal year's bar
even higher, 95 percent HSDGs, 67 percent CAT I-IIIA, and a 20-percent
increase in the percentage of recruits with college experience. Through
December 2003, we are on track to meet each of these objectives. Of
particular note on the quality front, last fiscal year, 43.8 percent of
African-American recruits were in CAT I-IIIA. During the first quarter
of fiscal year 2004, 52.4 percent of African-Americans who have
accessed, or who are contracted to access, are in CAT I-IIIA, allowing
greater diversity representation among Navy's more technical ratings.
Penetrating the College Market
In fiscal year 2003, Navy accessed 7.8 percent recruits with prior
college experience, largely attributable to aggressive recruiting
efforts on junior college campuses. However, the need to improve
college market penetration in the future will likely present a
formidable challenge without incentives targeted towards college youth.
As ships and aircraft become increasingly technically complex, the
Navy's need for recruits with college experience and advanced
vocational and technical training is increasing dramatically. The CNO
Strategic Studies Group has foreseen a requirement for Navy to recruit
40 percent of its enlisted force through programs that result in an
Associates Degree or directly from the Associates Degree market. Navy
is exploring the need for authorities that would provide increased
access to this market which is expected to become of significant
importance to our future recruiting requirements.
Officer Recruiting
Fiscal year 2003 proved successful for active officer recruiting,
as well. We met 23 of 24 officer community goals, including all goals
in the unrestricted line, restricted line, and staff corps communities.
We anticipate similar levels of success this fiscal year. The Dental
Corps, in which we attained only 67 percent of mission, was the only
officer community that did not achieve annual goal. We continue our
efforts to increase minority recruiting into the officer corps to more
closely mirror diversity representation among Americans receiving
Bachelor's Degrees. We increased minority officer new contracts from
17.9 percent to 21 percent between fiscal years 2002 and 2003. Through
the first 3 months of fiscal year 2004, we achieved 24.8 percent
minority officer new contracts. Hispanic and African-American
communities comprise the largest proportion of improvements between
fiscal year 2002 and the first quarter fiscal year 2004.
Total Force Recruiting
Last fiscal year, we consolidated active and Reserve recruiting
efforts under Commander, Navy Recruiting Command (CNRC) to establish a
Total Force Recruiting mission through unity of effort and command to
maximize effectiveness and efficiency. Several pilot programs involving
various levels of the chain of command and both enlisted and officer
recruiting are underway to evaluate the impacts of the organizational
change on active and Reserve accession missions. Additionally,
beginning with fiscal year 2005 President's budget submission, active
and Reserve component recruiting Operations and Maintenance (O&M)
Accounts have been merged in support of the consolidation effort.
While Navy recruited 106 percent of the overall enlisted Selected
Reserve (SELRES) goal in fiscal year 2003, several ratings, including
Master-at-Arms and hospital corpsman, achieved less than 70 percent of
their respective goals. In fiscal year 2004, Navy plans to access about
1,000 National Call to Service (NCS) candidates to meet near-term
active duty manning requirements, as well as future SELRES drilling
requirements in hard-to-fill ratings, including significant numbers of
Master-at-Arms and hospital corpsman. Through the first quarter, fiscal
year 2004, we are on track to meet our overall enlisted SELRES
accession mission. Three years of experiencing the highest retention
rates among active enlisted personnel in our history has led to an
inevitable decline in the number of prior service veterans available to
enter the Naval Reserve. Consequently, we were compelled to increase
non-prior service Reserve accessions to 39 percent in fiscal year 2003,
in stark contrast with 18 percent and 32 percent in fiscal years 2001
and 2002, respectively. This clearly has its downside in that a greater
percentage of SELRES accessions are not deployable until they receive
extensive training and experience; thereby, adversely impacting
personnel readiness with the Naval Reserve. Through enhanced aggressive
prior service recruiting, we hope to limit non-prior service accessions
to approximately 18 percent this fiscal year. Similar retention
behavior among active component officers yielded a similar impact on
officer SELRES recruiting mission in fiscal year 2003. Several officer
communities requiring prior service experience did not meet accession
goals and contributed to attainment of just 91.2 percent overall
officer SELRES accession mission. Through first quarter fiscal year
2004, we are on track to meet our overall officer SELRES accession
mission this year.
CONCLUSION
Mr. Chairman and distinguished members of this Personnel
Subcommittee, the dedicated men and women of the world's premier naval
force continue to sustain our forward worldwide presence on a daily
basis in this third year of the global war on terrorism. As our CNO has
made very clear, ``At the heart of everything good in our Navy today is
this: we are winning the battle for talent. This is the highest quality
Navy the Nation has ever seen.'' Your continued support for our force-
shaping initiatives and programs will maintain that high quality and
prepare us to better meet the challenges of the 21st century. In this
way, we will collectively set the stage to project greater power and
provide greater protection to our Nation--enhancing our security in the
dangerous and uncertain decades ahead.
Senator Chambliss. Thank you, Admiral.
General Parks, we're pleased to have you with us.
STATEMENT OF LT. GEN. GARRY L. PARKS, USMC, DEPUTY CHIEF OF
STAFF FOR MANPOWER AND RESERVE AFFAIRS, UNITED STATES MARINE
CORPS
General Parks. Thank you, Mr. Chairman and Senator Nelson.
It's my pleasure to appear before you this afternoon to
report on the personnel status and future manpower picture of
your Marine Corps, and to thank you for your support of our
dedicated marines and your support of their families.
Today's Marine Corps is comprised of young men and women of
character who have a strong work ethic, sound moral fiber, and
the desire to be challenged. The President's budget continues
to raise their basic pay and reduces their out-of-pocket
expenses for housing. Additionally, the President's budget
provides valuable funding for recruiting and retention
programs, foundational areas in today's challenging personnel
environment. A comprehensive compensation strategy is important
to continued future success.
Due to the hard work of our recruiters and marine leaders
all across the Corps, we will once again exceed our recruiting
and retention goals. The Corps remains on pace for our 9th
consecutive year of achieving our recruiting mission.
As our Marine Expeditionary Units maintain their regular
performance worldwide, a contingent of marines will arrive in
Haiti, and we are currently deploying 35,000 marines to OIF 2.
In support of the global war on terrorism, the Corps has less
than 4,000 Selected Marine Corps Reserve unit marines
mobilized, and 1,300 individual volunteers, who are filling
important joint and internal billets. Our marines are working
hard. They are clearly stretched, but they are doing what they
trained to do. We're watching our recruiting and retention
numbers and other indicators more closely than I have ever seen
in the past, and to date they remain strong. We remain
optimistic about the overall health of the Marine Corps in this
challenging personnel environment.
Lastly, as evident in recent testimony, interest concerning
sexual assault is high, and appropriately so. Eliminating
sexual assault is a leadership issue and one that Marine Corps
leaders will confront directly.
Again, the Marine Corps expresses its sincere thanks for
the support of Congress and of this subcommittee. Your desire
to safeguard the needs of the Marine Corps is vital as we seek
to positively affect readiness, retention, and morale by
increasing pay, benefits, and the quality of life of our
marines and their families.
I look forward to answering your questions.
[The prepared statement of General Parks follows:]
Prepared Statement by Lt. Gen. Garry L. Parks, USMC
Chairman Chambliss, Senator Nelson, and members of the
subcommittee: I am honored to appear before you today to provide an
overview of your United States Marine Corps, from the personnel
perspective. The continued commitment of Congress to increasing the
warfighting and crisis response capabilities of our Nation's Armed
Forces, and to improving the quality of life of marines, is central to
the strength that your Marine Corps enjoys today. We thank you for your
efforts to ensure that marines and their families are poised to
continue to respond to the Nation's call in the manner Americans expect
of their Corps.
OVERVIEW
General
Up front I will highlight a few key points. The Navy-Marine Corps
team continues to play a critical role in the global war on terrorism,
and in the establishment of stability and security throughout the
world. During this past year, the Marine Corps, both active and
Reserve, was engaged in operations from Afghanistan, to the Arabian
Gulf, the Horn of Africa, Liberia, the Georgian Republic, Columbia,
Guantanamo Bay, and the Philippines. Currently, I Marine Expeditionary
Force is deploying 25,000 active and Reserve marines to Iraq as part of
Operation Iraqi Freedom (OIF) II. Stated succinctly, your marines are
working hard, but the force remains strong.
Our superb recruiters continue to meet their mission, as they have
month after month for over 8 years. Through their hard work we continue
to exceed the goals for quality recruits established by the Department
of Defense (DOD), as well as the higher standards established by the
Commandant of the Marine Corps. Similarly, as has been the case for the
past 10 years, we remain postured to attain our annual retention goal
for first-term marines electing to become members of the career force;
this year 5,974 first term marines will reenlist, 25 percent of the
eligible population. We completed the second year of our subsequent
term retention plan for the career force, meeting our targets in this
category, and are well on our way to meeting the fiscal year 2004
career force retention goal of 5,628 marines. Finally, last year we
achieved a 19-year high in officer retention, with 93 percent of our
officers staying in the Corps. Obviously, the support of Congress to
ensure appropriate pay and compensation improvements provides the
environment crucial to the success experienced to date.
Funding
The fiscal year 2005 budget provides for a total force of 175,000
active duty marines, 39,600 Reserve marines, and 13,200 appropriated
fund civilian marines. Approximately 59 percent of our military
personnel funds are targeted toward basic pay and retired pay accrual.
Essentially all of the remaining funds address regulated and directed
items such as Basic Allowance for Housing (BAH), Defense Health Care,
Basic Allowance for Subsistence, Permanent Change of Station
relocations, and special and incentive pays. Only 1 percent of the
military personnel budget is available to pay for discretionary items
such as our Selective Reenlistment Bonus (SRB), Marine Corps College
Fund recruitment program, and Aviation Continuation Pay. While this is
a manageable amount, it provides little flexibility. Of the few
discretionary pays that we utilize, the SRB is crucial. We take pride
in our prudent stewardship of these critical resources. For fiscal year
2005 we are seeking a judicious increase in funding to $56.7 million,
from $51.8 million in fiscal year 2004. This remains just one-half of 1
percent of our military personnel budget, but it allows us to
effectively target our retention efforts. Military personnel funding,
as a whole, represents 60 percent of the U.S. Marine Corps' Total
Obligation Authority (TOA), leaving just 40 percent for infrastructure,
investment, and operations and maintenance requirements. Similar to our
minimal level of discretionary military personnel funding, the Marine
Corps, with the smallest budget of the four Services, has limited
flexibility overall to respond to additional unprogrammed mandates.
The Marine Corps appreciates the efforts by this subcommittee to
raise the standard of living for our marines. Being a marine is
challenging and rewarding. America's youth continue to join the Marine
Corps, and remain, in a large part because of our institutional culture
and core values. However, it is important that the environment--the
other factors in the accession and retention decision--remain
supportive, to include compensation. Compensation is a double-edged
sword in that it is a principle factor for marines both when they
decide to reenlist and when they decide not to reenlist. Private sector
competition will always seek to capitalize on the military training and
education provided to our marines--marines are a highly-desirable labor
resource for private sector organizations. The support of Congress to
continue reasonable increases in basic pay, eliminating ``out of
pocket'' expenses associated with the BAH, and ensuring a sound
comprehensive compensation and entitlements structure greatly assists
efforts to recruit and retain the quality Americans you expect in your
Corps.
RECRUITING
Active Duty
In fiscal year 2003, the Marine Corps realized unprecedented
recruiting success, achieving 103.5 percent of enlisted contracting and
100.1 percent of enlisted shipping objectives. Over 97 percent of those
shipped to recruit training were Tier 1 high school diploma graduates,
well above the DOD and Marine Corps standards of 90 percent and 95
percent, respectively. In addition, 70 percent were in the I-IIIA upper
mental testing categories; again well above the DOD and Marine Corps
standards of 60 percent and 63 percent, respectively. Lastly, for
officers, 100 percent of mission was achieved.
Reserve Component
The Marine Corps Reserve, similarly, achieved its fiscal year 2003
recruiting goals with the accession of 6,174 non-prior service marines
and 2,663 prior service marines. For our Reserve component, officer
recruiting and retention to fill out the requirements of our Selected
Marine Corps Reserve units remains our most challenging recruiting
concern. This challenge exists primarily due to the low attrition rate
for company grade officers from the Active Force. The Marine Corps
recruits Reserve officers almost exclusively from the ranks of those
who have first served a tour as an active duty marine officer. We are
exploring methods to increase the Reserve participation of company
grade officers in the Selected Marine Corps Reserve through increased
recruiting efforts, increased command focus on emphasizing Reserve
participation upon leaving active duty, and Reserve officer programs
for qualified enlisted marines.
Recruiter Access
The Marine Corps is grateful to Congress for the benefits derived
from legislation enabling recruiter access to high school student
directory information. America's youth can learn about career
opportunities in both the public and private sectors now that our
recruiters are afforded access equal to other prospective employers. We
look forward to your continued support as we strive to meet the
increasing challenges of a dynamic recruiting environment.
Fiscal Year 2004
The key tenants of the fiscal year 2004 recruiting strategic plan
are to: (1) continue long-term recruiting success by placing mission
accomplishment above all else; (2) emphasize the benefits of early
mission attainment in ``quality of life terms'' that will influence the
recruiter; (3) stress safety in all that we do; and (4) continue to
enhance the image of recruiting duty in order to ensure we replace our
recruiters with the same high quality marines who have laid the
groundwork for our success.
Accomplishing the Mission
The Marine Corps' recruiting environment is dynamic and
challenging, particularly with regards to market propensity.
Nevertheless, for more than 8 years in this dynamic environment we have
met our mission. We intend to continue this success, in the future, but
it will hinge on our ability to overcome our target market's low
propensity to enlist and the increased cost of advertising, while
maintaining innovation in our marketing campaign. Marketing by its very
nature requires constant change to remain virulent and relevant. While
our brand message of ``Tough, Smart, Elite Warrior'' has not changed in
theoretical perspective, the Corps continues to explore the most
efficient manner to communicate and appeal to the most qualified young
men and women of the millennial generation.
Ensuring young men and women hear and understand the recruiting
message requires continual reinforcement through marketing and
advertising programs. To do this we continue to emphasize our core
competencies of paid media, generating leads for recruiters, and
providing the recruiters with effective sales support materials.
Quality advertising aimed at our target market provides the foundation
for establishing awareness about Marine Corps opportunities among young
men and women.
Paid advertising continues to be the most effective means to
communicate our message and, as a result, remains the focus of our
marketing efforts. As advertising costs continue to increase it is
imperative that our advertising budgets remain competitive in order to
ensure that our recruiting message reaches the right audience. Marine
Corps recruiting successes over the past years are not only a direct
reflection of a quality recruiting force, but also an effective and
efficient marketing and advertising program.
Quality of Life and Safety
Continuous improvement in quality of life for our personnel is
vitally important. Our marines and families are dispersed throughout
America, away from the traditional support systems of our bases and
stations. Therefore, we expend great effort to ensure awareness of
numerous support programs adapted for their benefit. One such program
instituted in 2003 is a Marine Corps Community Services (MCCS)
OneSource, a program offering assistance, advice, and support on a wide
range of everyday issues. This 24/7, 365 day-a-year, enhanced employee
assistance service can be accessed anytime via toll free numbers,
email, or the Internet and is especially useful for remote marines,
such as recruiters.
Marine Corps recruiting remains committed to improving the health
and safety of all marines, sailors, civilian marines, and members of
the officer and enlisted entry pools. Operational risk management and
traffic safety are emphasized at all levels and involve both on and off
duty activities. Our goal is to continue to accomplish the recruiting
mission while minimizing risk and the potential for loss of life and
equipment.
Recruit the Recruiter
Our success in recruiting hinges on the marine--our recruiters--
whose efforts and dedication to the task provide our institution with
its next generation of warriors. Our recruiters are the Corps'
ambassadors to the American public and represent the virtues of the
Marine Corps in a single individual.
Because recruiters who volunteer for this demanding duty perform at
a higher level and, subsequently, experience a better quality of life,
the Marine Corps Recruiting Command has taken cost effective measures
to recruit our own recruiters. Through education, media venues, and the
Headquarters Recruiter Screening Team process, the Marine Corps
Recruiting Command will continue to shape the image of recruiting as a
desirable duty that will attract the best and brightest to the
recruiting force. As a result of this ``Recruit the Recruiter''
initiative, our percentage of recruiters who volunteer continues to
rise.
RETENTION
A successful recruiting effort is but one part of placing a
properly trained marine in the right place at the right time. The
dynamics of our manpower system must match skills and grades to our
commanders' needs throughout the operating forces. The Marine Corps
endeavors to attain and maintain stable, predictable retention
patterns. However, as is the case with recruiting, civilian
opportunities abound for marines as employers actively solicit our
young marine leaders for private sector employment. Leadership
opportunities, our core values, and other similar intangibles are a
large part of the reason we retain dedicated men and women to be active
duty marines after their initial commitment. Of course retention
success is also a consequence of the investments made in tangible forms
of compensation and in supporting our operating forces--giving our
marines what they need to do their jobs in the field, as well as the
funds required to educate and train these phenomenal men and women.
Enlisted Retention
We are a young force. Achieving a continued flow of quality new
accessions is of foundational importance to well-balanced readiness.
Within our 154,600 marine active duty enlisted force, over 27,000 are
still teenagers and 104,000 are on their first enlistment. As noted at
the outset, in fiscal year 2004 we will reenlist approximately 25
percent of our first-term marine population. These 5,974 marines
represent 100 percent of the career force requirement and will mark the
tenth consecutive year that we will achieve this objective. To better
manage our career force, we introduced the Subsequent Term Alignment
Plan in fiscal year 2002 to track reenlistments in our career force. In
fiscal year 2003, our second year, this proved to be a huge success as
we met our career reenlistment goals and achieved a 94-percent skill
match. Given the strong draw from the civilian sector, further emphasis
in retention of our career force was achieved by effectively targeting
40 percent of our SRB program resources to maintain an experience level
on par with previous years. As commented before, the SRB is a powerful
tool and we take great pride in our prudent stewardship of these
resources. In the aggregate, we are seeking a judicious increase in SRB
funding for fiscal year 2005 to $56.7 million, from $51.8 million in
fiscal year 2004. While just one-half of 1 percent of our military
personnel budget, it allows us the means to effectively target our
retention efforts.
A positive trend is developing concerning our first term non-
expiration of active service attrition--those marines who depart before
their enlistment is completed. As with fiscal years 2002 and 2003, we
continue to see these numbers decrease. The implementation of the
Crucible and the Unit Cohesion programs continues to contribute to
improved retention among our young marines who assimilate the cultural
values of the Corps earlier in their career. The impact of this lower
attrition allowed a reduced recruiting mission in both fiscal years
2003 and 2004.
Our enlisted force is the backbone of the Corps and we make every
effort to retain our best people. Although we regularly experience
minor turbulence in some specialties, the aggregate enlisted retention
situation continues to be encouraging. We are segmenting and tracking
retention indicators closer than ever and the numbers remain solid.
Given the demands on our Corps, we will continue a watchful eye on the
numbers.
Primarily because these quality young marines remain in high demand
in the civilian sector, some shortages continually exist in high-tech
Military Occupational Specialties (MOS) that are an important part of
our warfighting capability. These highly-technical specialty shortages
include intelligence, data communications experts, and air command and
control technicians. As mentioned, specialty shortages are addressed
with the highly-successful SRB program. These funds are targeted 60
percent and 40 percent between first term and career force
reenlistments, respectively. The SRB program greatly complements our
reenlistment efforts and clearly improves retention within our critical
skill shortages. In fiscal year 2004, the Corps is continuing to pay
lump sum bonuses, thus increasing the net present value of the
incentive and positively influencing highly-qualified, yet previously
undecided, personnel. It is a powerful influence for the undecided to
witness another marine's reenlistment and receipt of his or her SRB in
the total amount. With the added benefit of the Thrift Savings Program
(TSP), our marines can now confidently invest these funds toward their
future financial security.
Officer Retention
Overall, officer retention continues to experience great success.
Our aggregate officer retention rate reached a 19-year high of 93.5
percent in fiscal year 2003. The significant increase in our officer
retention rate directly corresponds to a reduction in voluntary
separations. Nevertheless, as with the enlisted force, we have some
skill imbalances within our officer corps; fixed-wing aviation,
intelligence, and command and control.
While fixed wing pilot retention remains a concern, we are
cautiously optimistic. Aggregate fiscal year 2003 retention targets for
aviators were met, though deficiencies remain in some fixed wing pilot
year groups based on attrition from the late 1990s. In the interim
these gaps are covered by rotary wing pilots and naval flight officers
filling a larger share of staff billets, thereby not impacting the
flying squadrons. Retaining aviators involves a concerted effort in
multiple areas. Important elements include recent retention initiatives
that reduce the time to train, and supplementary pay programs such as
Aviation Continuation Pay provide a proactive, long-term aviation
career incentive to our field grade aviators. We remain focused on
retaining mid-grade aviators--junior majors through lieutenant
colonels--and will continually review our overall aviation retention
posture to optimize our resources.
Overall, the Marine Corps' officer and enlisted retention situation
is very encouraging. With the phenomenal leadership of our unit
commanders, we expect to achieve every strength objective for fiscal
year 2004, and start fiscal year 2005 poised for continued success.
Again, while the Corps is stretched to meet our current operational
commitments, this has not negatively impacted our recruiting nor our
retention; however, we continue to monitor both very closely. The
Marine Corps remains optimistic, thanks in large measure to the
continued support of Congress.
END STRENGTH
The Marine Corps is assimilating the congressionally authorized
increase in Marine Corps end strength to 175,000. The increase of 2,400
marines addressed an urgent need to train and maintain additional
marines for the long-term requirements associated with the global war
on terrorism. It has been particularly important in enabling us to
provide the Nation with a robust, scalable force option specifically
dedicated to antiterrorism--the 4th Marine Expeditionary Brigade
(Antiterrorism).
The Marine Corps is expeditionary by nature and therefore
accustomed to deploying in support of contingency and forward presence
missions. We are structured in such a way as to satisfy our enduring
requirements and meet operational contingencies as long as the
contingencies are temporary in nature. The question concerning
increasing end strength hinges on the duration of our commitments. If
the current commitment is short term and represents a spike, then we
believe that we can sustain the pace through initiating measures
utilizing our current authorizations and flexibilities. Using measures
such as increased accessions, expanded cross year extensions, targeted
SRBs, directing non-infantry units such as artillery into a more
traditional infantry role, and continued measured use of reservists
will allow us to satisfy our requirements. Further, we are looking at
several initiatives to enhance and better target our Reserve
capabilities. Similarly, we will continue to pursue complementary
initiatives, such as military to civilian conversions in order to
realign more marines into the operating forces.
Again, while stretched, we are meeting our challenging
international commitments. Our higher operational and personnel tempos
have not decreased the propensity of great Americans to either enlist
or reenlist.
MARINE CORPS RESERVE
From immediate support on September 11, 2001, to combat operations
in Afghanistan in 2002 and Iraq in 2003, the Marine Corps Reserve has
demonstrated its ability to rapidly mobilize combat ready marines to
augment and reinforce the active component. In support of Operation
Noble Eagle (ONE) and Operation Enduring Freedom (OEF), 4,463 Reserve
marines were on active duty in March 2002. Just over a year later
21,316 Reserve marines were on active duty in May 2003 to support OIF,
representing 52 percent of the Selected Marine Corps Reserve. Marine
Corps Reserve units and individuals were ready and rapidly integrated
into gaining force commands, fighting along side their active component
counterparts and making a difference, demonstrating a key core
competency emphasized in Marine Corps Strategy 21. Of the over 5,400
reservists currently on active duty, almost 1,300 Individual Mobilized
Augmentees, Individual Ready Reserves (IRR), and retirees fill critical
joint and internal billets. As of January 2004, the Marine Corps
Reserve began activating the approximately 7,000 marines that will
ultimately support some segment of OIF II. Judicious employment of
Reserve marines remains a top priority of the Marine Corps to ensure
they retain the capability to augment and reinforce the active
component.
A strong inspector-instructor system and a demanding Mobilization
and Operational Readiness Deployment Test program ensure Marine Corps
Reserve units achieve a high level of pre-mobilization readiness.
Marine Corps Reserve Units continuously train to a C1/C2 readiness
standard, eliminating the need for post-mobilization certification.
Ninety-eight percent of selected Marine Corps Reserve marines reported
for mobilization and only .4 percent requested a deferment, delay, or
exemption. For OIF the Marine Corps Reserve executed a rapid and
efficient mobilization with units averaging 6 days from notification to
being deployment-ready and 32 days from deployment order to arrival in-
theater. Many Reserve units activated were ready to deploy faster than
strategic lift was available.
Building on the important lessons learned of the last year, the
Marine Corps is pursuing several initiatives to enhance the Reserves'
capabilities as a ready and able partner of the total force Marine
Corps. These pending initiatives include: increasing the number of
military police (MP) units in the Reserve component; establishing a
Reserve Intelligence Support Battalion that will enhance command and
control of Reserve component intelligence assets, to include placing
Reserve Marine Intelligence Detachments at the Joint Reserve
Intelligence Centers; returning some of our civil affairs structure to
the active component to provide enhanced planning capabilities for
operational and Service headquarters; and introducing an improved
Individual Augmentee management program to meet growing joint and
internal requirements.
CIVILIAN MARINES
Civilian marines are integral to the Corps' Total Force concept. We
have approximately 25,000 civilian marines, of which about 13,000 are
appropriated fund employees and about 12,000 are nonappropriated fund
employees. Our appropriated fund civilian marines comprise just 2
percent of the total DOD civilian workforce, the leanest ratio of
civilians to military in DOD. Our remaining civilian marines, our
nonappropriated fund personnel, are primarily resourced by revenue-
generating activities and services such as exchanges, clubs, golf
courses, bowling centers, and gas stations. Our civilian marines fill
key billets aboard Marine Corps bases and stations, thus freeing active
duty marines to perform their warfighting requirements in the operating
forces.
Civilian Workforce Campaign Plan
The Marine Corps' strategic road map to achieving a civilian
workforce capable of meeting the challenges of the future is the
Civilian Workforce Campaign Plan, a 5-year plan to address the entire
life cycle of a civilian marine, from recruitment to career development
to retirement and separation. We enlisted the active involvement of our
Senior Executive Service members as advocates to significantly enhance
the management of our civilian workforce. The clear objective is to
make the Marine Corps the ``employer of choice'' for a select group of
civilians who are imbued with the Marine Corps values of honor,
courage, and commitment and who seek challenging and rewarding careers.
We are committed to building leadership skills at all levels, providing
interesting and challenging training and career opportunities, and
improving the quality of work life for all civilian marines.
National Security Personnel System (NSPS)
We look forward to executing the authorities enacted in the
National Defense Authorization Act for Fiscal Year 2004, providing for
the NSPS. We believe this will allow us to be a more competitive and
progressive employer at a time when our national security demands a
highly-responsive system of civilian personnel management. Later this
year, following an appropriate training program for supervisors,
managers, human resources specialists, employees, as well as commanders
and senior management, the Marine Corps, along with the entire
Department of the Navy, expects to be in the first wave of
implementation.
Military-Civilian Conversions
Military to civilian conversions offer the Marine Corps an
opportunity to continue to move more marines into the operating forces.
From fiscal year 2002 to fiscal year 2007 the Marine Corps planned to
move 3,019 marines back to the operating forces through outsourcing and
military to civilian conversions. The fiscal year 2005 President's
budget converts an additional 1,372 billets, providing more options to
increase manning in the operating forces. The commandant has directed
the Marine Corps to pursue this program aggressively--to get marines
back to the ``fleet'' and to do what is right for the Corps. We view
this as an integral part of our rebalancing the force and end strength
determinations.
MOBILIZATION
Since September 11, the Marine Corps has had to rely on the
mobilization of both the Selected Marine Corps Reserve and IRR marines
in response to both internal and joint operational requirements. The
Marine Corps maximized the use of IRR volunteers to meet these
requirements, primarily in the areas of staff augmentation and force
protection. As previously mentioned, at the height of OEF and OIF, the
Marine Corps had 21,316 Reserve marines on active duty. As of February
20, 2004, we had 5,479 marines mobilized; 4,323 in Selected Marine
Corps Reserve units, and 1,276 individual augmentees, and we have
approximately an additional 7,000 marines that will be mobilized for
our OIF II requirements.
Since September 11, we have only had 1,169 marines activated more
than once, of which 387 are currently activated. Furthermore, the
Marine Corps ``involuntarily'' activated 2,063 IRR marines for use as
linguists, intelligence specialists, and for force protection
requirements. Of these 2,063 only 307 remain activated; 271 have
voluntarily extended their activation orders and the remaining 36 asked
to complete their existing activation orders, the last the 36 will
deactivate in April 2004. Since September 11, 47 percent of our
Selected Marine Corps Reserve Marines, 59 percent of our Individual
Mobilization Augmentees, and 5 percent of our IRR marines have been
activated at least once.
Similar to the active component, the burden of activation for the
Reserve component has been within the high demand/low density
specialties such as civil affairs, KC-130, MPs, and intelligence. To
date, 96 percent of the civil affairs, 89 percent of the KC-130, 72
percent of law enforcement, and 69 percent of the intelligence marines
have been activated as compared to 50 percent of Reserve infantry
marines. The continuing growing demands being placed on the high
demand/low density skills is not a problem unique to the Marine Corps,
and is something that we, along with the other Services, will address
as we rebalance the force.
MANAGING TIME AWAY FROM HOME
The Marine Corps remains committed to maintaining the proper
balance between operational deployments and the quality of life of our
marines and their families. Having said this, marines join to train and
deploy, and we do not disappoint them. Service in the Marine Corps
requires deployments for readiness and mission accomplishment.
As a result of the current operational requirements, the Personnel
Tempo (PERSTEMPO) of our marines has increased. Currently, there are
1,959 active component marines and 2,079 Reserve component marines who
have exceeded the 400-day PERSTEMPO threshold as compared to 331 active
component marines and 891 Reserve component marines at this same time
last year. Additionally, we have 42,721 active component marines and
17,099 Reserve component marines who have accumulated between 182 and
399 PERSTEMPO days, as compared to 29,831 and 6,199 1 year ago,
respectively. The significance and impact of the increased numbers of
marines with high PERSTEMPO numbers remains to be seen. The Marine
Corps benefits by being largely composed of first-term marines, whose
retention is less affected by increased operational requirements. Of
primary concern, then, is the impact on our career force, especially
the officers and the staff noncommissioned officers in the 8 to 12 year
range. Whether increased levels of PERSTEMPO adversely affect the
retention of our marines, to what extent, and whether they are
sustainable, depends upon the duration of the increased PERSTEMPO. To
date, there is no evidence that this has adversely affected the
retention of marines.
Each individual marine is different, but all are influenced to some
degree by intangible factors such as the quality of leadership and the
care and concern shown for family members who must endure long
separations. In general, marines are recruited based on these
intangibles and they will accept greater hardships and longer
deployments as leaders inspire trust and link them personally to the
fulfillment of national and strategic goals.
CARING FOR MARINES AND FAMILIES DURING OPERATIONAL DEPLOYMENTS
This has been a very busy year for the Marine Corps, and the
marines who marched into Baghdad certainly rose to the challenge. In
support of these warfighters, the installation commanders and quality
of life program managers also rose to the challenge providing
outstanding support at home and abroad. As an expeditionary force, the
Marine Corps must provide quality of life support to deployed marines
based on the duration and intensity of the operation. Programs for
those deployed are designed to provide health and comfort with a touch
of home during a mission. The Marine Corps also must continuously take
care of marines and families left behind on the home front. As they
carry out their mission, marines trust us to see that their families
are part of a community that takes care of its own. Programs and
services for those on the home front are designed to provide a sense of
community, and to proactively address potential areas of concern for
the marine and his or her family.
Casualty Reporting
The most challenging time to provide support is after the death of
a beloved marine. The marines and civilian marines performing casualty
assistance duties are truly special people. One of the challenges faced
last year during OIF, and that we will continue to face moving forward,
involves the ``CNN effect''--the expectation for instant information in
a 24-hour news society. We must balance the public's desire for
immediate information with the military's responsibility to ``get it
right'' and focus on the family's needs. During OEF and OIF, next of
kin notification occurred within the 8 hour DOD goal, and generally
within 2 to 4 hours. Based on our lessons learned, we are using a new
set of software tools to enhance our deployed commanders capability to
communicate with the Headquarters Marine Corps Casualty office, and to
track an injured/ill marine throughout the entire medical process.
Tactical Field Exchanges
Deployed marines are provided ``all the comforts of home'' through
tactical field exchanges that provide everything from health and
comfort items, to movies, CDs, and snack foods. For OEF and OIF, the
Marine Corps successfully partnered with the Army and Air Force
Exchange Service. We provided marines to run the tactical field
exchanges in Iraq at Camps Edson, Bush Master, Viper and Chesty; in
Kuwait at Camps Fox, Marine Land, Commando, and Coyote; and in Djibouti
in the Horn of Africa. Mobile tactical field exchanges were also
operated off the back of seven-ton trucks to provide service to front
line camps. This partnership will continue for OIF II.
Postal Support
It is no great surprise that one of the best morale boosters for
any deployed service member is receiving mail from loved ones at home.
Postal marines delivered nearly 7.5 million pounds of mail to marines
deployed to OIF. Delivery times averaged between 10 to 14 days. While
we know of some complaints about delays in mail delivery, it occurred
largely during the offensive phase when commanders asked that mail be
held due to the fluidity of the battle, limited convoy operations, and
security issues.
As 66,000 marines were deployed away from their home installations
at the height of operations last year, program managers carefully
captured lessons learned, such as the ``CNN effect'' and the subsequent
desire for immediate information, and the overwhelming generosity of
the American people in providing gifts to deployed marines. By
incorporating lessons learned, we will ensure quality of life programs
continue to meet the needs of deployed marines and families who remain
at home. We are very proud of our success on the battlefield and
greatly appreciate the support and concern for deployed marines and
their families displayed by Congress and the American people.
Other Deployed Support
In addition, support for deployed marines can include open-air or
make-shift fitness centers; telephones to call home; miscellaneous
recreation supplies such as sports equipment, games, books, and
camcorders; and voluntary education opportunities while afloat. For
longer deployments and in areas where electricity can be sustained for
some period of time, commanders can have access to Internet cafes,
Playstation game systems, VCRs/DVD players, and more extensive fitness
equipment. As an example, current facilities/programs in Djibouti
include a 24-hour per day, 7 day per week operation that includes a
recreation center, two fitness centers, a library, a running trail, an
outdoor swimming pool, scuba certification classes, United Service
Organization (USO) entertainment, and cultural tours of the local area.
Taking Care of the Families of Deployed Marines
While marines are focused on the mission in Iraq and Afghanistan
and other places around the world, back at home, MCCS has been
established at our major bases and stations to not only support marines
and their families in their daily lives, but also during deployments.
As I mentioned, one of the key issues for families of marines
deployed last year was the 24-hour news cycle, replete with embedded
reporters and continuous images of operations, creating uncertainty for
our families. An immediate need for information became the expected
norm. Community and Family Assistance Centers were established at Camp
Lejeune, Camp Pendleton, Miramar, Yuma, and Twentynine Palms, and
operated 24/7 as necessary to provide information and referral services
related to deployed marines and their family members, and others who
support and care for marines. At the height of OIF, these centers were
receiving an average of 150-300 calls per day.
During deployments, marine families bear the burden of waiting, and
the added responsibility of keeping the family together and functioning
as normally as possible. Just as described for our recruiters, MCCS
OneSource is a valuable asset that provides marines and their families
with helpful information before, during, and after deployment in
support areas including parenting and childcare, education services,
financial information and advice, legal, elder care, health and
wellness, crisis support, and relocation. Available Corps-wide
beginning January 2003, over 26,000 calls and emails had been received
by the end of fiscal year 2003, with about 80 percent of the usage
occurring online. MCCS OneSource is especially useful to quickly
acclimate our activated Reserve Marines and their families to the
requirements and procedures associated with utilization of military
programs such as TRICARE and other benefits and services, in addition
to off-base customers like the recruiters I mentioned earlier.
At each of our bases or stations, the Key Volunteer Network Program
serves as the official communication link between the deployed command
and the families. Additionally, the Lifestyle Insights, Networking,
Knowledge and Skills (L.I.N.K.S.) Program is offered to new marine
spouses to acquaint them with the military lifestyle and the Marine
Corps, including the challenges brought about by frequent deployments.
We have recently developed an online and CD-ROM version of L.I.N.K.S,
which makes this valuable tool more readily accessible for working
spouses or those located away from Marine Corps installations. Families
of deployed marines can also receive assistance in developing
proactive, prevention oriented plans such as family care plans, powers
of attorney, family financial planning, and enrollment in the Dependent
Eligibility and Enrollment Reporting System. The Family Readiness
Officer and the support structure within the Marine Corps Family Team
Building staff play a key role in this area. Additional services are
provided to those who need respite childcare, assistance coping with
separation, or specialized support in areas such as spiritual guidance,
coping, and social skills. Our deployed commanding officers have
confirmed the importance of this family readiness support while they
were away and as part of their homecoming.
Local Community Support For Our Deployed Marines and Their Families
Local communities outside our installations' gates are
significantly impacted by marine deployments, not just because local
businesses experience sales and revenue declines, but because marines
and family members often immerse themselves in the local community by
volunteering as coaches, Boy and Girl Scout leaders, and fire fighters,
to name a few. Feeling the loss and an overwhelming desire to support
our marines and families, local Chambers of Commerce and other civic
leaders at Camp Lejeune, Camp Pendleton, Twentynine Palms, Miramar, and
Yuma, for example, made a special effort to interact and engage with
those who remained. We sincerely appreciate their specific support and
the outpouring of love from all the others who took the time to write a
letter, send a package, or keep us in their prayers.
Return and Reunion
Separation is one of the challenges of the military lifestyle. We
specifically program help to meet this challenge. For the deployed
marine and his or her loved ones, the return home is especially
emotional and highly anticipated. In recognition of the importance of
the transition home after deployments for both marines and their
families, the Marine Corps developed standardized return and reunion
aids such as warrior transition briefs and counseling for the returning
marine, and a return and reunion guidebook to help marines and family
members prepare for and enjoy their reunion.
EVERYDAY SUPPORT FOR MARINES AND FAMILIES ON INSTALLATIONS
When deployments are over for marines, and their families are
settling into their ``normal'' or more daily lives, our bases and
stations serve as home. We strive to provide them hometown services and
support that contribute to their need for ``normalcy.'' Along the way,
through these hometown services, we also seek to improve personal and
family readiness in recognition of the important role that military
families play in mission readiness by focusing on the following six
goals: (1) increase family readiness; (2) help marines and families
live healthy lifestyles; (3) help to develop and return responsible
citizens after military service; (4) connect marines and families with
America and the Marine Corps way of life; (5) help marines and families
pursue lifelong learning goals; and (6) provide valued goods and
services to marines and their families.
Family readiness programs, such as the Key Volunteer Network and
L.I.N.K.S. programs already mentioned, support families in a manner
that allows the marine to focus on their duty, which enhances the
mission readiness of their unit. As an example, the Marine Corps
provides for the children of marines so that the marine parent is more
mission ready because they are confident that their children are in a
safe, quality, affordable childcare setting. The Marine Corps provides
childcare at 24 Childcare Development Centers, 577 Family Child Care
Homes, and 15 School Age Care Programs. In addition, there are 17 Youth
Programs serving over 125,000 youth and teens. An example of the
additional support we will be providing with fiscal year 2004
supplemental funds is a new initiative to provide enhanced extended
childcare. The Marine Corps is piloting this program for 36 months at
Camp Lejeune, Camp Pendleton, and Twentynine Palms to provide extended
childcare free of charge for eligible patrons when they have an
unanticipated emergency or mildly ill children and their regular
childcare arrangements are not available. We plan to begin the pilot
this quarter.
Healthy lifestyles are important not just for marines who must meet
the physical challenges of duty, but also for family members. Our
Semper Fit program meets these needs with quality fitness centers and
health promotion efforts. Recreation activities like sports programs,
bowling centers, marinas, and theatres along with leisure activities
like block parties, concerts, picnics, parties, and information fairs
complement the Semper Fit program by providing wholesome, affordable,
and quality leisure and recreation time.
Lifelong learning is achieved through a variety of educational
programs valuable to the development of marines. Library services on
bases and deployed with marines, as well as distance learning
opportunities, make continuing education available to marines
regardless of their location. In addition, tuition assistance is
available for those marines interested in pursuing continuing education
opportunities. During fiscal year 2003, there were 25,662 marines
enrolled in almost 80,000 courses with the help of the tuition
assistance program.
Quality and responsible citizenship traits begin in childhood and
are fostered and further developed throughout life. Programs like the
Single Marine Program help the approximately 60 percent of our enlisted
marines that are single develop into productive, responsible citizens.
The Single Marine Program provides needed recreational and stress
outlets that are wholesome and support development of social skills,
and opportunities for marines to support the local community. Through
the Single Marine Program council meetings, single marines make
recommendations for improvements to: hours of operations; access to
computers and the Internet; parking lots; safety issues related to
intersections, sidewalks, crosswalks, and barricades; and television
options such as cable, satellite, and digital for the barracks. Single
marines also donate thousands of hours of volunteer labor each year
involving community support efforts such as Special Olympics, Toys for
Tots, adopt a school programs, chaplains' community programs, food
drives, beach cleanups, veterans and nursing home visits, local youth
programs/events, and other volunteer organizations that teach the
rewards that come from service to others.
Domestic Violence
Domestic violence is a very serious matter throughout the world,
and the Marine Corps is actively engaged in developing family advocacy
programs and initiatives that help marines and their family members
prevent incidents of violence to the extent possible, and treat them
when necessary. I was privileged to co-chair the Defense Task Force on
Domestic Violence, which for 3 years assessed the military services'
domestic violence prevention and response mechanism. The Task Force's
nearly 200 recommendations are being implemented across the DOD, to
include within the Marine Corps. I am happy to report that domestic
violence in the Marine Corps continues to decline. We attribute much of
this decrease to outreach preventative services and programs, such as
the Mentors in Violence Prevention Program and the New Parent Support
Program. The Mentors in Violence Prevention Program was established to
encourage the participation of male marines in efforts to prevent rape,
battering, sexual harassment, and all forms of male violence against
women. This program is a ``marines helping their fellow marines''
program, which encourages marines to become involved when they see
abusive situations. The New Parent Support Program educates and
supports families with children up to 6 years of age. This program
consists of home visitation, classes and outreach through Play Morning,
single parent support groups, Mom's Basic Training, parenting classes,
and Daddy's Baby Boot Camp. We believe this program has helped
successfully reduce the number of child abuse/neglect cases.
Sexual Assault
Similar to domestic violence, sexual assault is a very serious
matter, and the Marine Corps is actively engaged in policies, training,
and programs for both the prevention of sexual assault and the
treatment of victims. Rape and other sexual assaults are violent crimes
that violate human dignity and deeply held values of the Marine Corps
and the military as a whole. Sexual assault is unacceptable and will
not be tolerated. The Marine Corps is fully engaged in the DOD's 90-day
review of this issue. We will continue to expand our current training
initiatives on sexual assault and prevention at all levels. For
example, during OIF II, deployed marines will have the same level of
support available in-theater as they would have at their home station.
This will include selected medical and religious support as well as
marines who have received Victim Advocate Training, to allow them to
perform the role as victim advocates. The Marine Corps deployed a total
of 3,439 females out of the total of marines supporting of OEF and OIF,
and we are aware of seven allegations of sexual assault. Of these, two
marines have been found guilty and received punishment, and the
remaining five are awaiting conclusion of investigations. Of the
marines scheduled to deploy for the upcoming OIF II-1, approximately
750 will be female.
Suicide
For the Marine Corps, losing one marine to suicide is too many. In
a year of combat stress in addition to the common stressors of military
life, the Marine Corps is focused on improving our Suicide Prevention
Program through strategies that include: (1) developing a Leaders'
Quick Reference Guide to help leaders quickly and effectively react to
marines in distress; (2) reducing the stigma associated with seeking
help; (3) improving the coordination of prevention and intervention
services at installations; (4) integrating mental health resources into
Marine Divisions through the Operational Stress Control and Readiness
program; and (5) improving deployment cycle screening and treatment as
part of our Return and Reunion program. From 1993 to 2003, the Marine
Corps suicide rate per 100,000 has been gradually declining. Even with
the stresses associated with OIF, the overall Marine Corps suicide rate
remained relatively stable from calendar year 2002 to calendar year
2003, rising slightly from 12.6 to 13.2 per 100,000. The Marine Corps
will continue to strive to improve its prevention programs to further
reduce this tragic and unnecessary loss of our most valuable asset, our
marines.
Other MCCS Services
MCCS connects marines and families to military installations
through services that provide the top to bottom information necessary
to quickly acclimate to new duty stations. Relocation assistance also
helps to equip marines and families in transition with kitchen kits or
other necessary services. Transition Assistance and Family Member
Employment Assistance Programs help marines and their families prepare
for a new life in civilian communities by providing briefs, sponsoring
job fairs and workshops, and providing employment referrals.
Last, but certainly not least, the Marine Corps Exchange, 7-day
stores, barber shops, dry cleaners, uniform shops, vending operations,
auto skill centers, clubs, and recreation centers are filled with
outstanding civilian marines who are providing valued goods and
services that are competitively priced, and in the case of low or fixed
income individuals or families, depended upon for basic standard of
living needs.
QUALITY OF LIFE--THE EXPECTATIONS FACTOR
One final component of quality of life that cannot be overlooked is
the effect of demographics and expectations on the ultimate success of
a vibrant quality of life program. The Marine Corps is comprised of the
youngest, most junior, and least married members of the four military
services. Our most recent demographic data shows that 66 percent of
marines are 25 or younger, 27 percent of marines are 21 years old, 42
percent of marines are Lance Corporals (pay grade E3) or below, and 60
percent of enlisted marines are single. As with American society as a
whole, the pool of young people from which we recruit have increased
levels of expectations because they were raised in an environment that
provides many things for them.
Since 1992, three surveys have been administered to determine how
marines' perceptions of, and satisfaction with, quality of life have
changed over the past 10 years. The results of our third survey in 2002
revealed a decline in the satisfaction of marines relative to quality
of life in the Corps. The decline was not substantial in practical
terms but confirmed the relationship of ``elevated expectations'' and
quality of life satisfaction. As a force comprised primarily of those
under the age of 25, we are particularly interested in the role of
``expectations'' in relation to our holistic approach. Although quality
of life is important to all ages, those under 25 have expressed
increased expectations for their quality of life. American youth are
naturally exuberant, but the urgency and expectation for their quality
of life is increasing according to our results. Therefore, we know that
we must maintain our efforts to improve the objective quality of life--
the ``standard of living'' of marines and families. But, when new
marines enter the Corps we must also help them to better understand
what to expect in the military lifestyle, so our continued efforts at
improving quality of life gain more traction (i.e., more quickly close
the gap between expectations and reality). Our understanding of
expectations and the relationship to quality of life satisfaction will
be further studied as we continue to pulse the attitudes and concerns
of marines and families relative to their quality of life expectations
and concerns into the future.
Whether we are taking care of marines in the desert or families
back at home, quality of life support programs are designed to help all
marines and their families, which in turn helps to ensure continued
readiness, retention and recruitment success. Marines and their
families make great sacrifices in service to their country. The Marine
Corps prides itself on the legacy of rewarding that sacrifice by taking
care of its own.
INFORMATION TECHNOLOGY INNOVATION
To properly manage the resources entrusted to us, it is necessary
to have and maintain capable tools. Planning for and managing manpower
requirements--including addressing mobilization challenges and tracking
PERSTEMPO information mentioned previously--requires effective and
relevant automation and information technology systems for manpower
modeling, manpower management, personnel servicing, and joint
requirements. When competing with weapons systems and near term
resource requirements, it is easy to bypass proper investment in these
somewhat bland information systems. However, though not perfect, we are
proud of the Manpower Automated Information System portfolio in place
to support our manpower processes and are committed in the budget to
continuing appropriate reinvestment.
The Marine Corps benefits from a fully integrated pay and personnel
system. This system, the Marine Corps Total Force System, incorporates
all active duty, Reserve, and retired pay and personnel records. The
Marine Corps has now developed an interface between this system and the
Standard Accounting, Budgeting, and Reporting System. This interface of
pay and personnel data with the accounting and budgeting data provides
the Marine Corps with a truly one-of-a-kind integrated pay, personnel,
manpower, and accounting system, able to streamline budget execution
and reconciliation. Having an integrated Total Force system has been a
key to minimizing difficulties for our Reserves as they are mobilized.
The Marine Corps Total Force System serves as the foundation for
ongoing re-engineering of our administrative processes into the Total
Force Administration System. This new system will provide a Web-based,
virtually paperless self-serve capability for all marines via our Web
portal, Marine On-Line. This year, we will not only increase our
individual self-serve capability, but will automate many unit
capabilities such as leave, morning reports, and promotion
recommendations. For the first time commander's will have the
flexibility to decide at what level information is input into our
Marine Corps Total Force System. In a tremendous advance, marines at
all levels will access Marine On-Line to view information on themselves
and the marines in their charge.
We have created the foundation of a shared data environment by
leveraging the data contained in the Marine Corps Total Force System
via the Operational Data Store Enterprise, our database of current
personnel information, and our Total Force Data Warehouse, our database
of historical personnel information. This shared data environment
allows full integration of our digitized personnel files with the
Marine Corps promotion board process, giving us as advanced and
comprehensive a promotion process as there is among the Services.
Marine For Life
The commitment to take care of our own includes a marine's
transition from active service back to civilian life. The Marine For
Life Program's mission is to provide sponsorship for our more than
27,000 marines who honorably leave active service each year. The
program was created to nurture and sustain the positive, mutually
beneficial relationships inherent in our ethos, ``Once a Marine, Always
a Marine.'' In cities across the United States, Reserve Marines help
transitioning marines and their families get settled in their new
community. Sponsorship includes assistance with employment, education,
housing, childcare, veterans' benefits, and other support services
needed to make a smooth transition.
To provide this support, Marine For Life taps into the network of
former marines and marine-friendly businesses, organizations, and
individuals that are willing to lend a hand to a marine who has served
honorably.
Initially begun in fiscal year 2002, the program will reach full
operational capability in fiscal year 2004. In addition to 110 Reserve
Marines serving as ``Hometown Links,'' an enhanced Web-based electronic
network, easily accessed by marines worldwide, will support the
program. The end state of the Marine For Life Program is a nationwide
marine and marine-friendly network available to all marines honorably
leaving active service that will improve their transition to civilian
life and ensure that no marine who honorably wore the Eagle, Globe, and
Anchor is lost to the Marine Corps Family.
CONCLUSION
Through the remainder of fiscal year 2004, and into fiscal year
2005, our Nation will likely remain challenged on many fronts as we
prosecute the global war on terrorism. Services will be required to
meet commitments, both at home and abroad. Marines, sailors, airmen,
and soldiers are the heart of our Services--they are our most precious
assets--and we must continue to attract and retain the best and
brightest into our ranks. Transformation will require that we blend
together the ``right'' people and the ``right'' equipment as we design
our ``ideal'' force. Manpower associated costs are a major portion of
the DOD and Service budgets, and our challenge is to effectively and
properly balance personnel, readiness, and modernization costs to
provide mission capable forces. We are involved in numerous studies in
the area of human resources strategy designed to support an integrated
military, civilian, and quality of life program, within which we must
balance the uniqueness of the individual Services. In some cases a one-
size fits all approach may be best, in others flexibility to support
service unique requirements may be paramount. Regardless, we look
forward to working with Congress to ``do what's right'' to maintain
readiness and take care of your marines.
The Marine Corps continues to be a significant force provider and
major participant in joint operations. Our successes have been achieved
by following the same core values today that gave us victory on
yesterday's battlefields. Our active, Reserve, and civilian marines
remain our most important assets and, with your support, we can
continue to achieve our goals and provide what is required to
accomplish the requirements of the Nation. Marines are proud of what
they do! They are proud of the ``Eagle, Globe, and Anchor'' and what it
represents to our country. It is our job to provide for them the
leadership, resources, quality of life, and moral guidance to carry our
proud Corps forward. With your support, a vibrant Marine Corps will
continue to meet our Nation's call as we have for the past 228 years!
Thank you for the opportunity to present this statement.
Semper fidelis.
Senator Chambliss. Thank you, General Parks.
General Brown, we look forward to hearing from you.
STATEMENT OF LT. GEN. RICHARD E. BROWN, USAF, DEPUTY CHIEF OF
STAFF FOR PERSONNEL, UNITED STATES AIR FORCE
General Brown. Mr. Chairman, Senator Nelson, thank you for
the opportunity to talk to you today about the most important
resource in the United States Air Force, and that's our people.
Earlier today, you heard Assistant Secretary Dominguez talk
about the transformation of our Air Force and how that affects
the way we develop our people. Well, I'm going to talk to you a
little bit about some interrelated issues currently affecting
our Air Force--the fact that we're over our authorized
peacetime end strength, the steps we're taking to get our force
to the right size to do the job, and, in the process, as we
draw down the overall size of the force, how we're going to do
that without putting additional stress on our busiest
warfighters.
Before I begin, let me recognize two groups for their
outstanding support to our men and women in uniform. That first
group is Congress, and specifically this subcommittee. Over the
last few years, you've shown strong sustained support for our
airmen. You've approved significant advances in pay, benefits,
and retention incentives to the men and women who serve all of
the military services. These initiatives have made a
significant difference in the readiness of your Air Force and
the quality of life of our members and their families. Our
airmen recognize your support and what a difference it makes.
The other group I want to acknowledge is the families of
the men and women in our Air Force. The support and sacrifices
made by the Air Force family members are critical force
multipliers to the overall success of our Air Force. Their
service is crucial to the overall effectiveness of our team,
and we salute them, and we're certainly proud of our families.
Now I will address a few issues that are affecting our
people. Over the past year, the Air Force has implemented a new
method of developing our force. Our intent is to get the right
people in the right jobs at the right times with the right
skills, knowledge, and experience. This new approach is called
force development. It combines focused assignments and
education and training opportunities to prepare our people to
accomplish the mission of the Air Force. Rather than allowing
chance or happenstance to guide an airman's experience, we take
a deliberate approach to develop officers, enlisted, and
civilians throughout the total force. Through targeted
training, education, and mission-related experience, we'll
develop professional airmen who are the joint force warriors
with the skills needed across the tactical, operational, and
strategic levels of competence.
The bottom line of our force development effort is that we
want to provide an effective and competency-based development
process. We want to connect the depth of expertise in an
individual's primary field with the necessary education,
training, and experiences to produce more capable and
diversified leaders. Every aspect of the total force
development construct develops professional airmen, who
instinctively leverage their strengths as a team. Force
development centers on developing people to become better
leaders.
Now I want to address the macro-issue of the overall force
size and capabilities. For the last 2 years, we've exceeded our
mandated active-duty end strength of 359,000. This is a
temporary situation. It's been fueled by the global war on
terrorism.
I was here with you shortly after September 11, when we
were under strength as an Air Force. So now, for the last 2
years, we have been above our authorized end strength--some of
that brought on by Stop Loss. Many of our Services experienced
that situation. We weren't sure how we would have to live
through the stop-loss situation. Currently, we have too many
people in some career fields while at the same time, we don't
have enough in others. So we're going to take steps to shape
our force as we get back to our authorized end strength. But we
need to do this smartly.
We need to avoid imposing draconian measures that break
faith with our people. If at all possible, our goal is to give
every qualified airman who wants to stay in the Air Force the
opportunity to do so. But, as you can imagine, these are
complex and interrelated issues, and getting it right will
present a challenge. We know that. We're taking deliberate
steps toward our objective.
As we move into the 21st century, there are three things we
know for sure. First, the challenges will be great. Second, the
resources given to us by the American people, their sons and
daughters, are resources that require our best possible
stewardship. Third, and most importantly, superior leadership
will be indispensable. We're committed to providing the Nation
the best-trained, best-led airmen on the planet. It's that
simple, and it's that important.
I look forward to your questions.
Thank you.
Senator Chambliss. Thank you very much, General Brown.
Let me just say that each of you have a base, or bases, in
my State, and I've had the pleasure of visiting all of those
bases on numerous occasions during my 8 years in the House, as
well as my year-plus here. I often comment that I don't know
how you do it, but I am so impressed every time I go on one of
your installations with the quality of the young men and women
that we have serving, particularly at the enlisted level. I
always take the opportunity to visit with those folks. You're
doing a terrific job of getting our fair share of America's
finest young men and women at an early age to enlist in your
branch of the Service, and we want to make sure that we
continue to give you the tools to get those young men and
women, to train them, equip them, and prepare them for whatever
may lie ahead of them in your particular branch. So I commend
you for the great job you've done on recruiting.
Now, that having been said, there's been a lot of
speculation by Congress, the Pentagon, and military
associations about how the current high operational tempo
(OPTEMPO) will affect retention. I agree that the jury is still
out on what the effect will be, but I believe that we should do
whatever we can to minimize the impact and keep our valuable
service members in the military.
General Hagenbeck, I had a particular experience over at
Fort Stewart and at Hunter with the spouses of a number of the
helicopter pilots over there. The OPTEMPO for those--in this
case, they were all men pilots--created some serious problems
back home, relative to them just not being there. We heard
stories about some children being 4 years old and seeing their
daddy for 6 months out of 2 years. That concerns me, relative
to the retention issue.
My sense is that predictability in lifestyle is far more
important than any kind of pay or benefit increase, and I'd
like each of you to comment on what can be done to increase the
chances our service members are going to stick around for the
long term.
General Hagenbeck, we'll start with you.
General Hagenbeck. Sir, it's a great question, and one we
pay particular attention to. The OPTEMPO is clearly high, and
most certainly with the 3rd Infantry Division.
There are a couple of things that the Army's doing. First
of all, we're paying day-by-day attention to what the re-
enlistment rates are across our Army and within each of our
formations. Right now, we're cautiously optimistic that we're
going to meet our retention goals. In fact, I've spoken to
every division commander in Iraq or Afghanistan within the last
7 days, and they're convinced, also, that we'll meet those
retention goals.
But we all are particularly concerned about what will begin
beyond next year, and what this means, because we're walking
into some uncharted waters with this OPTEMPO.
With that in mind, a couple of things are happening. Our
initiative to create more brigade combat teams (BCTs), going
from 33 to 43, and potentially to 48, will give us more units
that will be deployable. Then we can have a larger number,
which means that we'll be able to keep some at home for longer
periods of time before they're forced to rotate or deploy
overseas.
Another piece of that, of course, is the length of the
rotations. By and large, rotations recently have been for 12
months at a time. Our chief is looking at, right now, what
conditions have to be met overseas for us to have shorter
rotations, rates somewhere between 6 and 12 months. He's
working with combatant commanders in that discussion, and
models are being developed. No conclusions have been reached
yet. But it gets to the issue of predictability on the length
of rotations and when soldiers can go. Our model--and it's
purely a model at this point--is currently for a BCT 12 month
deployment within a 36 month period. It could be two 6-month
rotations within that 36 for the active component. One year's
worth of deployments, or 12 months, out of every 6 years for
our Reserve components, and that's what we're moving towards
today, sir.
Senator Chambliss. Admiral Hoewing.
Admiral Hoewing. Mr. Chairman, the Navy has been an
expeditionary force for many years, and deployments are what we
do. We're prepared for that, our families are prepared for
that, and we have been very successful in that process.
One of the things that our Chief of Naval Operations (CNO)
talks about all the time, though, is what he calls quality of
service. Quality of service is a combination of quality of
work, meaning job content--good, solid jobs, where you have the
opportunity to be able to contribute to your maximum--as well
as quality of life, which are the things that have to do with
the support for the sailors and their families. We believe in
that totally, that quality of service is an area of maximum
importance, whether it be for the sailor or for the family.
The second piece is what we call our Fleet Response Plan
(FRP). We deploy. We do it often. Our FRP is designed, in the
CNO's terms again, as deployments with a purpose. Rather than
deploying for the sake of deploying, we will focus our
deployments, where we actually put our ships and squadrons and
our submarines forward, to make sure that we are always
supporting the combatant commander's needs out there. That way
we are not excessively deploying when we don't need to.
Finally, I would continue to say that our sailors are
retaining at record levels in the Navy. We've never seen
retention so high. We've made our recruiting goals. It is never
anything that we want to rest our laurels on. We still believe
that the continued funding of the incentive programs, the bonus
programs for our officer communities, and our re-enlistment
bonus and assignment incentive programs--it's absolutely key to
make sure that we are able to provide that quality of service
that our sailors need.
Senator Chambliss. General Parks.
General Parks. Mr. Chairman, the Marine Corps is structured
to satisfy our enduring requirements, and, as a result of that,
we are continuing to make our operational contingencies. As
long as those contingencies are temporary in nature, we don't
see a need to change our structure.
Like my counterparts, we have experienced some very
successful years in recruiting and in retention. We use two
retention measures to monitor and gauge our success. The first
one is the First-Term Alignment Plan, which is the first tour
after the individual's first enlistment. With just 4 months of
the fiscal year out of the way, we have achieved 85 percent of
the annual fiscal year mission. Regarding our subsequent second
Tour Alignment Plan, we're at almost 63 percent of that goal,
and ahead of last year's phenomenal pace. On the officer side,
we're at a 19-year high on our officer retention.
So from a personnel standpoint, we are continuing to do
very well. On the same point, as General Hagenbeck mentioned,
we're looking ahead to the future, and we're dissecting the
data more than we've ever done in the past. Congress has
authorized us a number of selective valves that we can use as
we monitor and control the manpower, and we're evaluating those
both for the near term and the long term. In looking at that,
we're looking out for the need for a yet-to-be-determined
requirement for OIF 3, how we would mold and shape our units.
Perhaps some units that haven't been used in the past at all
would become provisional units to be deployed, use unlimited
voluntary extension to those marines that want to stay but are
not ready to re-enlist yet, put some bonuses in place in areas
that we have not done in the past. Then for the longer term,
look at such things as increasing our First-Term Alignment Plan
and our second subsequent term, which are the two retention
vehicles that we have, looking at incorporating military-
civilian conversions that were addressed earlier, and
integrating them in. Then we could realign our active and
Reserve component structure that has been talked about by a
number of people. Then, finally, our last approach would be to
reflect an end strength increase to balance all of these. It's
a very delicate and challenging task, and one that has our
direct attention, square on, on a daily basis.
Senator Chambliss. General Brown.
General Brown. Mr. Chairman, that's a great question, about
deployment and activity. For almost 50 years, the Air Force was
not a force that did a lot of heavy rotational deployment like
the Navy and Marine Corps. We were more like the Army. We were
stationed overseas. We were stationed in the Western Pacific or
in Europe during the Cold War time frame. We fought from where
we were stationed. But that changed. It changed in the mid-
1990s. We saw that change coming, and we started what we today
call the Air Expeditionary Force (AEF) construct, and we
started working into this. We're going to deploy into locations
as we're needed around the world. While it was highlighted with
September 11, 2001, and now the last 2 years, in the late 1990s
we had already stepped into the AEF construct. We are still
today, now, using the AEF construct for our deployment of what
today is about 16-17,000 airmen. The whole purpose of that was
to put predictability and planning into an individual or a
unit's time frame for rotation.
Our rotation policy was built on about a 90-day rotation.
Airmen would come back for a stand-down period, a train-up
period, and then, about 15 to 18 months later, that individual
in that organization could expect to deploy again for 90 days.
I will tell you that is stretched. It's stretched to about 120
days right now. We are having a tough time in some career
fields trying to maintain the 90, so we're having to keep folks
for 120.
There is a young Lieutenant Brown, my daughter. A few
months ago, she was deployed with fairly short notice. She went
on what she thought at first would be a 90-day rotation; she
stayed for 120 days. She's since returned to her unit. It's
interesting to see my Air Force through the eyes of a young,
brand-new person. It's been pretty good therapy for this old
codger.
So, number one, the construct is now much improved for us
to handle what we're about today. The second issue I'd
highlight is that we're also moving into trying to fill up
those critically manned career fields, the ones which are most
needed. We go fill those positions, whether it be in
intelligence or the rated force, or those combat controllers,
because those are the ones that are shorthanded, those are the
ones being called on the most often to deploy. So we're working
hard to fill up those career fields by moving people out of
some of those lesser stressed career fields. We're doing some
shaping of our force, which I alluded to a little bit. That is
going to help with the planning and predictability of those--
especially those individuals who find themselves more on the
call to go to the front line and serve us in a deployment.
Senator Chambliss. I don't know what percentage or whether
there's a varied percentage of folks who are leaving each
Service after 20 years. That has always been a benchmark, I
guess. But are we seeing any trends in your personnel, both
enlisted and officer-wise, tending to leave after 20 years on a
more regular basis, or are we seeing re-enlistments by officers
and enlisted personnel to longer terms, 25, 30 years or so?
General Hagenbeck?
General Hagenbeck. Sir, our numbers are pretty precise
right now. Our retention rates for all officers and
noncommissioned officers (NCOs) are as high as or higher than
they have been in the recent past, really since 1999 and 2001
as a benchmark, as well. Attrition is lower by several
percentage points. So they're staying on longer than before.
But, to be candid with you, we're paying a lot of attention
to this and doing scientific surveys with our Army Research
Institute and with RAND Corporation on our soldiers, both while
they're in-theater and upon their return. We have to get a
sense of what's going to translate into some of the comments
that you may have heard during your visits to your troops down
in Georgia, on what their behavior is going to be here in the
next year or 2 or 3, about whether that door will open and they
will start to leave at a faster rate than they are today.
So we don't have any indications at this point, and we're
trying to track those trends, and we'll pay attention to it to
see if it translates into actual behavior in the future.
Senator Chambliss. As you comment on that, are the bonuses
and other incentives that we're providing for them, do they
seem to be making a difference?
General Hagenbeck. Sir, it's a huge difference. You
approved a targeted SRB for soldiers in-theater that went into
effect this past January, and that had a huge effect. We
anticipate some of the units that are getting ready to go into
Iraq and Afghanistan here, beginning again this summer, on OIF
2 and OEF, they're waiting to re-enlist until they get in-
theater because there's a tax exclusion associated with that.
So it's the money piece balanced with the predictability of the
future for them that they're looking at, but those incentives
are absolutely crucial to retaining this quality force.
Admiral Hoewing. Likewise, in the Navy, our officer
retirements are down, the numbers are down, the percentages are
down, and our officers are continuing to stay. Our resignations
are down--in fiscal year 2003, we had almost 600 less
resignations in our officer corps than we had in years before,
and that was during a time that our continuation rates in the
officer corps were very high.
On the enlisted side, fleet Reserve requests for
retirement-eligible, that percentage--we call it Zone E re-
enlistment rates--our re-enlistment rates are, in fact, up in
our retirement-eligible people.
So across the board, we are in very good shape with our
continuations and retention rates. I would also add that the
bonuses are, in fact, having an immense contribution. You've
given us opportunities for increasing the continuation bonuses
in our Service warfare community, which is keeping an area
where we have had shortfalls going into these last several
years--those officers are now staying at greater rates also.
That's continuing them on to 20 years. An area that I would
always be concerned about is, right now, our aviation bonuses
are exactly what we need. I worry about the future, when those
airlines start to hire again. We're doing extremely well right
now in naval aviation, and, in fact, have made up some
shortfalls that we have had in the lieutenant areas because of
these exceptional continuation rates. But it's an area that I
would be concerned about in the future, when those airlines
start to hire again.
General Parks. Sir, I pretty well addressed our retention
issues among the enlisted and the officer ranks in my previous
response. I would say as we look ahead, we see a combination of
deployments, the continuing deployments, and perhaps the
improving economy, as a real issue that we'll have to watch in
the future. Not after the 20-year point, but at the mid-career
point is where we see the area that we think will have the
biggest area of concern, the 9- to 13-year time frame, when an
individual has yet to make that 20-year commitment. That's the
area we are watching most closely. The young person comes on,
they expect to have a challenge, they expect to be deployed,
they want to be deployed. The career individual knows this,
they have bought into it. It's that decision-point marine, in
our case, who we're watching very closely. In fact, in some
cases, we have increased the SRB in selected skills that we
need the most.
As my colleagues have said, your SRBs, the bonuses that
you're providing in a multitude of areas, are helping
immensely. In that regard, we've come back in this budget
request to increase our SRBs.
General Brown. Mr. Chairman, I have a similar view that
SRBs, both targeted by career field and by where the individual
is in his or her career, have been absolutely critical for us
to make sure we fill those gaps that can develop.
I would also add that we've specifically had some high-tech
officer career fields that we asked for and received some bonus
authority for, and that has made a huge difference in keeping
engineers and acquisition officers, the ones who are in great
demand out in society. We can't match what society can pay them
in big industry. But when we show them some concern and some
financial incentive, they want to keep the uniform on, and they
stay with us.
We have specifically looked at the 20-year retirement. Do
we have more or less going out the door today than we have in
the last few years in the past? I can tell you that right now
we're within one-half of 1 percent of the same retirement
percent today as we've had over the last 2 or 3 years, so we
have not seen----
Senator Chambliss. For 20-year-plus?
General Brown. Twenty-year-plus, yes, sir. So we're right
on the same percentage of retirements that has been historical
now for a couple years running.
When the law changed that allowed an officer to retire and
come back into government service and not lose part of his
pay--I don't remember the name of the law--but we thought that
was going to have a significant impact. A bunch of folks would
retire, and could come back into government service. We have
found it to be very beneficial that it didn't change the number
of folks who took 20 years to the day and suddenly separated
from the Service, took the uniform off.
Senator Chambliss. Last week, the Pentagon announced that
the DOD will begin issuing the Global War on Terrorism Medal
for troops that served in Iraq. There will be two medals, one
for those who participated in expeditionary operations, and
another for those who served in a supporting or service role.
There have been views expressed that separate medals, not just
battle stars, should be awarded based on service in Afghanistan
and Iraq and other locations. As Personnel Chiefs of your
Services, please give me your views about this. Do you believe
that there should be separate medals for those who participated
in OIF?
General Hagenbeck. Sir, from where I sit, both in this
position, as well as from previous experience, I think that
we've come to the right conclusion with the campaign ribbons
that have been so designated. I understand that there are a lot
of soldiers out there that would like to see additional
ribbons. However, I think the Global War on Terrorism
Expeditionary Medal serves the purpose. As we look towards
being able to wear battle stars, as was done during World War
II, Korea, and Vietnam, for particular campaigns, in
conjunction with campaign ribbons that can be awarded to units
for particular periods or phases of their duty in Afghanistan
or Iraq, I think that is going to meet the test for all the
soldiers, and that's the right answer for us.
Admiral Hoewing. Yes, sir, I concur with my colleague that
we're on the right track, that this represents the opportunity
to recognize and reward our sailors and all the military
members for their service in the global war on terrorism.
Battle stars will continue to do that, as they have before. It
keeps with the traditional way of doing it in the past. So we
believe we're on the right track, also.
General Parks. Sir, I'll echo the same thing. As with many
medals that come out, there are views on both sides of the
fence and will, no doubt, continue to be. In this particular
case, probably more than any conflict or war that I've
experienced while I've been uniform, the uniqueness of it, the
fact that people are serving around the world in support, they
may not be deployed to Afghanistan or to Iraq, but they're
freeing up someone else who happens to be going to do that at
this time. The emphasis may lie somewhere else at this
particular time, and the way it rotates around--I think we've
come to the right conclusion.
General Brown. Mr. Chairman, I agree. It's absolutely the
right answer. We probably, in our force, have the most people
that will be in the support role, running that satellite or
running that information operation, or the Global Hawk from a
thousand miles away. But there ought to be something different
for the boots on the ground. So to acknowledge both is
important.
Senator Chambliss. Thank you.
Senator Nelson.
Senator Ben Nelson. Thank you, Mr. Chairman.
General Parks, I noted that you have served as the co-chair
of the DOD Task Force on Domestic Violence. Last week, Deborah
Tucker, your co-chair, testified before our subcommittee. She
testified that there was a basic disagreement between the
civilian task force members and the military task force members
about the need to change the Uniform Code of Military Justice
(UCMJ). I'm interested in your perspective on whether the UCMJ
is adequate to deal with sexual assaults and domestic violence
offenses, or whether we ought to be looking at some
modifications.
General Parks. Sir, I think based on where it is right now,
the jury is still out. We spent 3 years examining and
evaluating domestic violence in the United States military, and
we came to nearly 200 recommendations in that task force that
we felt were appropriate. One of the things was that we believe
we need to make a cultural shift to take care of the multitude
of issues, whether the violence that occurs, to women
primarily, is domestic violence, which is the root of the
question, or the sexual assault and sexual harassment that were
in the context of last week's hearing.
We made a number of different recommendations, one of which
was extremely complex. That was the aspect of confidentiality,
and the discussion of that and whether that was right or wrong.
We had the representatives and lawyers from each of the
military services on the task force, who debated, themselves,
and wrestled with it. We came to some conclusions and
recommendations that we now believe reflect the collective view
of 24 members of that task force, both military and civilian,
that will now go forward to be vetted in a broader audience of
the DOD among the Services to determine where we really feel
that we need to go to protect the interests of all our service
members under consideration.
Senator Ben Nelson. Thank you.
General Hagenbeck, we're really concerned about the
recruiting in the Army National Guard. Do you think the
recruiting funds that have been cut back in the budget this
year are going to be sufficient to be able to do the work
necessary?
General Hagenbeck. Sir, at this juncture, I would say yes,
but I would be less than candid if I didn't say we may want to
come back to the well once we see the behavior of the returning
troops from the National Guard and the Reserve units that are
coming home.
Senator Ben Nelson. Do you know what the logic was in
recommending a reduction there?
General Hagenbeck. No, sir. I'll have to get back to you on
that.
[The information referred to follows:]
Senator Ben Nelson. Do you think the recruiting budgets that have
been cut back in the budget this year are going to be sufficient to be
able to do the work necessary?
General Hagenbeck. The budget funds National Guard recruiting and
retention efforts at our base level in a peacetime environment. To meet
global war on terrorism related challenges, we will include resources
in a supplement request, as appropriate.
Senator Ben Nelson. Do you know what the logic was in recommending
a reduction there?
General Hagenbeck. In building budget requests, the Army takes
great care in balancing risks across all elements of the Army to
maximize funding.
Senator Ben Nelson. As it relates to end strength, a lot of
discussion has occurred so far, as we all know, about how to
strengthen the Army by 30,000 soldiers above the
congressionally authorized end strength of 482,400. I
understand that even if the Army were to recruit an unlimited
number of enlistees, your actual ability to be able to process
and prepare them for service is limited by the training
pipeline that is involved.
Given the current recruiting environment and existing
training infrastructure, what is the maximum increase that we
can reasonably expect that the Army can sustain on an annual
basis?
General Hagenbeck. Sir, we're still doing the analytics on
that. I could tell you that our training and doctrine command,
in conjunction with our sessions command, is looking at all of
that right now. The number that we can put through the training
pipeline, as you well know, is going to be a function of
resources: dollars, what's available at the installations where
they do the training, the number of drill sergeants that we
have to push them through the training and, on the front end,
of course, how we fund both with people and money, the
recruiters on the street.
So we have some pretty good models on what that looks like,
and I'll be prepared to come back to you. I think the answer is
due back to our chief at the end of this month.
Senator Ben Nelson. Do you believe there'll be sufficient
funds in the budget to be able to provide for the personnel to
do the training? It's not just the enlistees, but it's also, as
you say, having the personnel available to provide the
training. Do you think the budget will provide sufficiently for
that?
General Hagenbeck. Sir, very frankly, we're very much
dependent upon the supplemental. There's no question about it.
That's a major piece of it, and I would have to defer to the
money managers, if you will, on exactly how that will all fall
back. But that's a major foundation of our approach to this.
Senator Ben Nelson. So that'll be available in that report
that we're going to get at the end of the month?
General Hagenbeck. Yes, sir. We'll show you that.
Senator Ben Nelson. It's hard to put the personnel and the
plan in place without knowing the financial impact, as well, I
would imagine.
General Hagenbeck. Sir, I'm not sure I can tell you that
we'll have the approved solution, in terms of the dollars
across all the Army systems, but I can tell you that we will
have the projected costs associated with it for this entire
training base piece that I addressed a few moments ago.
Senator Ben Nelson. I didn't mean to inquire as to whether
or not you knew where the dollars were going to come from, but
if you know the entire cost as a part of that project or that
plan, then where the money comes from and how it is shifted
around probably would be a secondary issue. It would be an
important one, but it would be secondary to the plan.
General Hagenbeck. Yes, sir. One of the major variables, of
course, is what kind of soldiers we're going to train for what
military occupational specialities (MOS). We know that, over
time, in this ramp-up our chief has articulated we are going to
need more infantrymen. So we know, right now, that we're going
to need more training seats at Fort Benning, Georgia, to bring
folks through the pipeline. What remains to be determined by
our training and doctrine command, as I mentioned, until the
end of this month, will be the aggregate numbers in each of the
other MOSs. That will drive where we train them. That will, of
course, then be a determination of how we come to conclusions
on the cost associated with that.
Senator Ben Nelson. I would assume that, in trying to
determine the skill sets required as part of the Active Force,
you will take into account what supplemental and augmented
skills the Guard and Reserve have been providing
disproportionately, in terms of deployments.
General Hagenbeck. Sir, that is the underpinning of this
entire reorganization plan, you are exactly right. We are,
right now, taking structure out of the Active Force, out of
some of the combat arms, armor, artillery, air defense, as well
as some engineer units, and we're standing up those units that
we have had to lean on very heavily in the Guard and Reserves.
We are talking about military police (MP), civil affairs,
psychological operations (PSYOPs), and special operations. We
are going to absolutely create additional units on the active
side so that we do not have to go to the well as frequently as
we have had to here in recent years.
Senator Ben Nelson. Thank you.
General Parks, in connection with end strength, in your
prepared statement, you say the question concerning end
strength hinges on the duration of our commitments. You inform
us that the Marine Corps is structured to satisfy enduring
requirements to meet operational contingencies as long as the
contingencies are temporary in nature. Now, I have to ask you,
how do you define a temporary contingency? Do you have some
thought in mind as it relates to that? For example, is
Afghanistan temporary, or do you consider OEF and OIF to be
temporary contingencies? I'm not trying to pin you down. I'm
just trying to get some idea of what you have in mind on
temporary.
General Parks. Sir, you bring up a very good question, and
it's one that we are wresting with on a daily basis, from the
standpoint of: How much is enough, and how long can we sustain
this? I think clearly, if what we are doing right now--we're
going back in with 25,000 OIF II followed by another 25,000 OIF
II for the next year. That is temporary. What will come after
that for OIF-3, if you will, and we are talking about a 5-year
commitment, or, for that matter, a 10- to 15-year commitment?
That's the difference, from our standpoint, in what would be
temporary, versus long term. Nevertheless, we're not sitting on
our laurels as we think about that. We're looking at the near
term--what can we do today to modify, alleviate, and mitigate
the impact on our forces, and, at the same time, look out for
the long term, if it turns out to be long term. The term
``temporary'' is up to debate, so there is not a simple answer
to that question. For long-term contingencies we're going to do
some internal realignment, as is the Army, as was just
outlined, to reorganize and adjust and realign, based on our
findings to date. All those things will be taken into
consideration as we look at the future.
Senator Ben Nelson. We almost need to know what the end
plan is, the end game, and what the exit scenario is, before we
can determine what temporary versus long term is. I suspect you
could make the case that our commitment in South Korea since
the 1950s is temporary every year. [Laughter.]
So I would hope that we would keep that in mind. Temporary
has a tendency to become long-term. But if we define it as
temporary, it can be a series of temporary commitments, as
opposed to something we really ought to be looking at on a
longer-term basis. Not to be argumentative about it, but I
suspect that somebody is considering that possibility, as well.
On the other hand, I don't want it to become a self-fulfilling
prophecy by saying it's long-term and then it becomes long-
term, if it should be temporary.
I hope that you are taking that into consideration, both as
to staffing and as to financing it as part of your budget and
for future budget planning.
General Parks. Indeed, we are, sir.
Senator Ben Nelson. Thank you, Mr. Chairman.
Senator Chambliss. Thank you, Senator Nelson.
Gentlemen, Senator Nelson and I have been both very
concerned and have worked hard to try to increase both pay and
quality-of-life benefits for the Guard and Reserve. There have
been a number of things that we could do that didn't really
cost money, whether it was commissary use or whatever. Last
year, we were successful in getting some additional benefits to
the Guard and Reserve since the OPTEMPO for them has increased,
as we've discussed. Now we are starting to get into some items
that are much more expensive, and they're going to encroach on
your ability to maybe do some things for the Active Force, both
affecting recruiting and retention and other ongoing issues.
Dr. Chu made the point earlier this afternoon that if we
ever get to the point where we equalize pay and benefits for
the Guard and Reserve and the Active Force, then it's going to
create a problem, because we're going to have everybody going
into the Guard and Reserve. We need some help in thinking
through this issue as to how far we need to go. Have we gone
far enough? What else can we do? There may not be any specific
things that jump out at you right now, but as you think through
this, if there are any ideas you can give us about it over the
next several days or weeks as we move into the budget process,
we certainly would appreciate that.
I want to make sure that we're doing everything possible to
increase our benefits for our Guard and Reserve if we're going
to keep calling on them, and it looks like we're going to have
to. But, by the same token, I do understand what Dr. Chu is
saying there. It is one of those things that does not
necessarily jump out at you as you think through it from our
legislative side. If any of you have any comments on that, we'd
welcome them, but, most importantly, as you see us going
through this over the next weeks and months, I just wish you'd
stay in touch with us and give us your thoughts and ideas. But
if anybody has a comment, I'd appreciate it.
General Brown. Mr. Chairman, my comment would be, we
appreciate your concern for that. If everything were to be
totally equal, it would be difficult for us to recruit for the
Active Force. But to give benefits and entitlements to those
Guard and Reserves who we're calling up to meet our needs
today, we absolutely salute that. So we'll take that challenge
to come back to you if we can think of ideas that would be
helpful. We appreciate the fact that you and your subcommittee
are dealing with that very issue and want to make things better
for those guardsmen and reservists who come to our aid and are
part of our Total Force.
Senator Chambliss. Anything else?
Senator Ben Nelson. I don't have anything further. I want
to thank you for your candor and for being here with us. Thank
you.
Senator Chambliss. We do appreciate your being here. Thanks
for your patience today. You sat there while everybody waited
on us to vote and through the first panel. Thank you for what
you do for our country. You four folks are in very critical
positions relative to where each branch of our Service is going
to be, not just tomorrow or the next day, but years down the
road. The decisions you're making now and the leadership you're
providing is going to be critically important for the military
that my grandchildren see.
So we appreciate very much your service to our country.
Thank you for being here today. This hearing will be concluded.
[Questions for the record with answers supplied follow:]
Questions Submitted by Senator John Warner
MORALE, WELFARE, AND RECREATION BUDGET CUTS
1. Senator Warner. Secretary Brown and Secretary Navas, morale,
welfare, and recreation (MWR) programs are essential to support our
troops and their families, yet in your testimony you acknowledge that
appropriated funds for the Army and Navy decline by $140 million in
fiscal year 2005. What is the reason for these declines in both
appropriated fund support and non-appropriated fund revenues?
Mr. Brown. The Army's portion of the decline in appropriated funds
between fiscal year 2003 and fiscal year 2005 is approximately $40
million. The fiscal year 2005 appropriated fund budget takes risk in
the installation programs including MWR due to other higher priority
Army missions. Nonappropriated fund (NAF) revenues have declined
worldwide due to several factors. Force protection requirements for
installation access and the associated inconvenience experienced by
authorized patrons and guests have negatively impacted patron
participation in MWR programs worldwide. In addition, deployments have
temporarily reduced participation of our primary customers--the
soldiers--at some installations. Finally, unusually adverse weather
(Hurricane Isabel and excessive snowfall) caused a reduction in NAF
revenue in our programs that are primarily outdoors (golf and outdoor
recreation) in the eastern and southern United States.
Mr. Navas. In keeping with the Department of Defense's (DOD)
strategy of transformation in the 21st century, the Navy is engaged in
an aggressive search for efficiencies in all facets of shore
installation management, including MWR programs. The effort is linked
to the Chief of Naval Operation's (CNO) Sea Power 21 initiative to
identify shore installation management savings that can be realigned to
modernize the Navy's combat platforms that are increasingly being
called upon to serve and protect this Nation on multiple fronts.
Our focus is on streamlining, consolidating, and implementing all
potential business improvement techniques to deliver as much output as
possible given the available funding and to aggressively reduce
overhead. While the Navy-wide MWR budget in fiscal year 2005 was
reduced by 28 percent, we will continue to fully support our core MWR
programs, including fitness, afloat recreation, movies, single sailor,
youth and Information, Travel and Tours, as well as outside the
continental United States (CONUS) and afloat commands.
NAF revenues have declined slightly, less than 5 percent, due to
increased deployments around the globe, which effectively reduce the
patron base at our installations. Also, with greater force protection
initiatives underway, many of our routine, repeat customers find access
to military bases much more difficult after the September 11 terrorist
attacks.
2. Senator Warner. Secretary Brown and Secretary Navas, what will
be the impact of these reductions on our troops and their families?
Mr. Brown. Programs and services will be curtailed or eliminated at
installations across the Army. Army headquarters and field staff are
developing contingency plans to implement program reductions and
eliminations based on current funding levels. Installations may have to
increase use of special duty soldiers to operate MWR facilities (i.e.
gyms, recreational centers, pools), diverting these soldiers from their
primary missions. In addition, in circumstances where family members
are also employees, the family's income may be lost or reduced. The
Army is working toward resolving these shortfalls to mitigate negative
impacts on soldiers and families.
Mr. Navas. The Navy is currently engaged in a complete review of
fiscal year 2005 MWR funding and the potential impacts of reductions
across the board. Although it would be premature to speculate, some of
the possible impacts to sailors and their families might include:
modified hours of operation and/or levels of service; regional service
consolidations without degradation in the quality of programs provided;
closures of under-utilized programs; and increased or new user fees.
The Navy intends to ensure that outside the CONUS and all afloat
programs are funded to meet the unique requirements of those
populations. Navy does not intend to discontinue any MWR CONUS programs
that are well supported by patrons; if necessary, Navy plans to
reprogram funds internally to ensure continuation of these programs.
It should be noted that Navy has worked diligently to maximize
efficiencies within the MWR program while maintaining a focus on
minimizing any degradations to quality of services provided.
Additionally, future yields from efficiencies may be used to provide
greater support to our sailors forward deployed in support of Operation
Enduring Freedom (OEF) and Operation Iraqi Freedom (OIF).
______
Questions Submitted by Senator Edward M. Kennedy
NATIONAL SECURITY PERSONNEL SYSTEM
3. Senator Kennedy. Dr. Chu, the recently passed National Security
Personnel System (NSPS) contained a provision, section 9902(c) of the
National Defense Authorization Act for Fiscal Year 2004, which excluded
certain laboratories from inclusion in NSPS. A number of Senators have
written to the Secretary of Defense describing the legislative intent
of section 9902(c) as prohibiting the Department from also including
the labs in your Best Practices Personnel Initiative. Your response
indicated that you intended to move the labs into Best Practices, but
did not address the issue of whether this action violates the intent of
the law prohibiting moving the labs into NSPS. How is the Best
Practices Initiative distinct from the National Security Personnel
System?
Dr. Chu. Best Practices is not NSPS. In the opinion of the DOD
General Counsel, the statutory language that proscribes the DOD from
implementing NSPS in selected laboratories does not prohibit
implementing Best Practices in the laboratories.
4. Senator Kennedy. Dr. Chu, what independent analysis has been
done to indicate that the Best Practices Initiative is an improvement
over the lab demonstration programs and the modifications to those
programs that are permitted under existing authorities?
Dr. Chu. The flexibilities available in Best Practices are based
upon a review of the various demonstration programs undertaken within
the DOD. The demonstration programs were evaluated independently by the
Office of Personnel Management (OPM); its comments were incorporated in
the development of Best Practices.
5. Senator Kennedy. Dr. Chu, what is the cost of moving the
employees who are in lab demonstration systems into the Best Practices
system?
Dr. Chu. Moving lab demonstration employees into Best Practices
would not affect salary costs. Employee base salaries would be
preserved and not adjusted upon conversion to Best Practices. Unlike
the General Schedule system, the lab demonstrations do not provide
periodic within-grade increases to basic pay. Thus, there is no need
upon conversion to ``buy in'' lab demonstration employees--that is, to
pay them a percentage of the next within-grade increase, based on the
time each employee has already served toward the next increase.
Training and systems modifications needed to implement Best Practices
would be approximately offset by eliminating the costs of redundant
payroll and personnel data, policies, and administration.
6. Senator Kennedy. Dr. Chu, will the employees who are moved from
lab demonstration programs into a Best Practices system will they be
forced to move again into a NSPS at some future date?
Dr. Chu. It is the DOD's intent to eventually have everyone on the
new flexible personnel system created under NSPS. Moving the labs to
Best Practices would give them a head start in enjoying some of the
flexibilities to which they would have access in the future NSPS.
7. Senator Kennedy. Dr. Chu, what will be the status of the
employees of the Natick Soldier Center as a result of the NSPS
legislation?
Dr. Chu. The Natick Soldier Center is part of the Soldier and
Biological Chemical Command, which is 1 of the 10 named DOD
laboratories that are excluded from coverage under NSPS until 2008.
______
Question Submitted by Senator Joseph I. Lieberman
LAB WORKFORCE
8. Senator Lieberman. Dr. Chu, when the National Defense
Authorization Act became law on November 24, 2003, DOD research
personnel were excluded from the NSPS established for the DOD, to
continue to provide the flexibilities granted by section 342 of the
National Defense Authorization Act of Fiscal Year 1995 and section 1101
of the Strom Thurmond National Defense Authorization Act of Fiscal Year
1999. The research labs were given flexibilities to establish
innovative human resources systems necessary for scientific and
technical excellence. The congressional intent for this was confirmed
by the passage of section 1101 of the National Defense Act for Fiscal
Year 2004, chapter 99, section 9902(c), where the labs are to be
excluded from NSPS until after October 1, 2008. Moreover, the law
states that after that date the labs may be included in NSPS only if
the Secretary determines that the flexibilities provided by NSPS are
greater than those already provided to the labs.
In a January 6 letter, Senators Voinovich, Lieberman, Collins,
DeWine, and Sessions expressed their concern regarding DOD's intent to
standardize the personnel flexibilities currently enjoyed by the labs
under a Best Practices Initiative that mirrors the not yet established
NSPS, which would undercut broad initiatives and authority the labs
already have. The February response from you insists on moving the
defense laboratories to the Best Practices Initiative, despite
congressional disapproval of this position as summarized in the January
6 letter. This move clearly violates congressional intent. Implementing
Best Practices, an integral part of NSPS, on the lab personnel is
contrary to the section 9902(c). What are your intentions regarding
efforts to include the labs in NSPS?
Dr. Chu. Best Practices is not NSPS. In the opinion of the DOD
General Counsel, the statutory language that proscribes the DOD from
implementing NSPS in selected laboratories does not prohibit
implementing Best Practices in the laboratories.
______
Questions Submitted by Senator Daniel K. Akaka
LANGUAGE TRAINING
9. Senator Akaka. Dr. Chu, your testimony cites the need for
increased language ability and accompanying area knowledge within our
Armed Forces. Besides using the Defense Language Institute and
commissioning studies on additional action, what are you doing to
increase the recruitment and training of individuals possessing these
skills?
Dr. Chu.
The Heritage Language Translator Program
In the summer of 2003, the Deputy Secretary of Defense tasked the
Army to conduct a pilot test to recruit Arabic speakers into the
Individual Ready Reserve (IRR). Initially, this program is an outreach
to members of Arab-American communities desiring to serve America's
efforts in the reconstruction of post-conflict Iraq by applying their
linguistic and cultural knowledge and expertise to the success of that
endeavor.
During the period October 2003 through March 2004, the Army has
received 858 leads, pre-qualified 265 of those leads, and enlisted 138
into the program for fiscal year 2004. The first 17 graduates from this
program graduated on March 12, 2004. They have received mobilization
orders and are currently at Fort Hood, Texas. They will serve with Ill
Corps in Iraq.
The Defense Language Transformation Team
The DOD considers language capability a matter of national
security. Recent events in Afghanistan, Iraq, and elsewhere have
demonstrated the undisputed importance of understanding another's
culture and communicating in his language.
In order to improve the DOD's development, maintenance, and
employment of foreign language capability, we have initiated an
aggressive plan for transforming our approach to language and regional
area expertise. A Defense Language Transformation Team whose primary
goal will be to transform the way these critical assets are valued,
developed, and employed within the DOD will undertake this effort. The
result of this work will not only yield a new DOD policy directive
governing the foreign language program but, more importantly, institute
systemic changes to improve our management of language capability.
At present there is no clear picture of the resources available to
operational planners, and policies and procedures for integrating
language and regional expertise into operational planning are
inadequate. We intend to review current processes for establishing
requirements and identify options for best embedding language ability
in, or providing language ability to, operational units. We need three
language capabilities: sufficient resources in the force with necessary
clearances to meet operational requirements; the ability to surge to
meet extended or expanded requirements, and a cadre of highly-skilled
language speakers.
It is a well-shared belief among educators and other civilian and
military experts alike, that true language and cultural expertise is
acquired only through immersion and study, over a long period of time.
With over 1,300 faculty and 3,800 students, the Defense Foreign
Language Institute's Foreign Language Center (DLIFLC) is the world's
largest foreign language school and our primary source of language
instruction.
We have increased funding in fiscal year 2005 to ensure the center
can meet critical requirements, and added funds for ``crash courses''
to teach basic language to troops prior to deployment, improved
training development, and improved capability to produce linguists with
an advanced degree of language competence.
10. Senator Akaka. Dr. Chu, what steps, such as outreach to
students, are being taken to encourage students to study foreign
languages and increase the applicant pool of individuals possessing
these critical skills?
Dr. Chu. From June 22-24, 2004, the DOD and the Center for the
Advanced Study of Language are convening The National Language
Conference to bring together leaders of Federal and State government
agencies, industry, international language experts, academia, and
language research to discuss and lay the foundation for an initial
strategic approach to meeting the Nation's language needs in the 21st
century.
Federal, State, and industry leaders will discuss the language
skills needed to:
Maintain the United States as a secure nation and
world leader
Ensure cohesiveness, stability, wellness, and economic
standing of communities
Sustain the economic posture of the United States
National and international experts will present:
Best practices.to recruit, train, and retain personnel
with language skills, and partner with academia and
associations
International school system models that have succeeded
in inculcating multiple languages within their citizenry
Proposals for changes in the U.S. education system
that address emerging needs
The conference proceedings will provide the foundation for a white
paper recommending the initial steps toward a national language agenda.
The document will outline reciprocal responsibilities within the
Federal and State governments, industry, education system, and research
community for actions that will move the United States forward as a
language-competent nation.
SPECIAL SKILLS
11. Senator Akaka. Dr. Chu, the DOD recently announced a new policy
to attract experts with skills important to the DOD's mission. I
understand that new policy allows the DOD to employ as many as 2,500
employees under a more competitive compensation package so long as the
individual possesses uncommon or special knowledge or skills. Could you
please define the types of skills that would fall into this category?
Dr. Chu. This new authority provides the DOD with the ability to
attract eminent experts in an array of occupations critical to the
DOD's national security mission. The skills needed will be determined
by the military department or defense agency on a case-by-case basis.
For instance, a Service or defense agency might use this authority to
hire a world-class expert in a certain area of medicine or someone with
highly-specialized scientific knowledge for a limited-term project.
12. Senator Akaka. Dr. Chu, would this include language, science,
or math skills?
Dr. Chu. Yes, it could.
STUDENT LOAN REPAYMENT
13. Senator Akaka. Dr. Chu, I have strongly advocated student loan
repayment as an important tool for agencies to recruit and retain
Federal workers with critical skills in foreign languages, math, and
science. Would you please clarify how many employees have participated
in the DOD's student loan repayment program, the criteria for
participation, and what the DOD is doing to offer this incentive to
more of its workforce?
Dr. Chu. As of March 6, 2004, six employees are participating in
the DOD's student loan repayment program. The DOD student loan
repayment program authorizes use of this incentive when DOD components
encounter difficulty in filling positions with highly-qualified
candidates or when they experience difficulty in retaining highly-
qualified employees. The DOD does not limit student loan repayment to
specific categories or occupations. Therefore, the incentive is
available for use whenever the component has recruitment or retention
difficulties.
Because of the higher annual and total payment limits authorized by
Congress in the National Defense Authorization Act for Fiscal Year 2004
(Public Law 108-136, signed November 24, 2003) and in the Federal
Employee Student Loan Assistance Act (Public Law 108-123, signed
November 11, 2003), we are developing new materials that emphasize and
encourage our managers to use this important authority. A consortium of
our component recruiters and recruitment coordination offices are very
aware of the need to use this authority to seek and retain new college
graduates.
APPEALS FLEXIBILITY
14. Senator Akaka. Dr. Chu, Congress provided the DOD with
personnel flexibility similar to that granted to the Department of
Homeland Security (DHS), and I am sure that you are monitoring the
proposed regulations of DHS and OPM. Last week, I, along with several
of my colleagues, expressed concern over the appeals system proposed
for DHS. I believe the proposal lacks independence, is unfair to
employees by lowering the agency's burden of proof, and eliminates the
ability for a true independent agency, the Merit Systems Protection
Board (MSPB), to alter penalties. While the appeals flexibility granted
to the DOD differs from that granted to DHS, I am interested in your
views on the DHS appeals proposals and whether it is being considered
for the NSPS?
Dr. Chu. As you pointed out, the DHS appeals legislation is
different than the NSPS legislation. Just as DHS has proposed a system
they need to accomplish their mission, we will develop a system that we
need to accomplish DOD's mission. We are early into this process; while
eventually there may be similarities there may also be significant
differences. We won't know the final result until we complete our
design process.
MONRONEY AMENDMENT
15. Senator Akaka. Dr. Chu, during the Governmental Affairs
Committee hearing on the NSPS last June, I asked Secretary Rumsfeld
whether the DOD would retain the Monroney Amendment as it relates to
blue collar workers. The Monroney Amendment requires that in
determining the prevailing rates for Federal Wage System employees,
when the Government has a dominant industry in a particular area, the
private sector data must come from that same industry. In response to
my question, you noted that no decision had been made on the
applicability of Monroney. Have there been discussions on the Monroney
Amendment?
Dr. Chu. The DOD is still looking at options with regard to Federal
Wage System. Until the system design is completed, we cannot determine
if the DOD will continue to follow the Government-wide rules or utilize
the flexibility in NSPS to modify the pay methodology for blue-collar
pay.
MILITARY TO CIVILIAN CONVERSION
16. Senator Akaka. Dr. Chu, when Congress was considering the
National Defense Authorization Act for Fiscal Year 2004, you stated
that the NSPS would allow the DOD to convert 300,000 jobs performed by
the military to the civilian workforce. However, now the DOD plans to
only convert 20,000 positions over the next 2 years. What are these
positions and how were they identified for conversion?
Dr. Chu. The estimate of 300,000+ refers to military positions that
could be converted to civil status. A careful review process will help
determine which should be converted.
When implemented, NSPS will greatly facilitate the use of civilian
personnel to perform duties formerly fulfilled by the military. We are
beginning the conversion process even as NSPS is being implemented. Of
the 20,070 military identified for conversion in fiscal year 2004 and
fiscal year 2005, 10,968 are Army; 2,648 are Navy; 4,338 are Air Force;
and 2,116 are Marine Corps billets.
These military billets were identified for conversion during our
annual review of the DOD workforce. In this iterative process, the DOD
conducts an inventory of its military (active, Reserve, and National
Guard) and civilian (U.S. and foreign national) manpower. As a part of
this review, we assess what is military and civilian essential and
identify what should be converted to DOD civilian or private sector
performance occupations such as personnel, medical, guards, and
mariners will be the types that will be the focus of the initial
conversions.
17. Senator Akaka. Dr. Chu, do you have a timeline for when DOD
plans to convert the remaining 280,000 positions?
Dr. Chu. The 20,000 conversions programmed for fiscal year 2004 and
fiscal year 2005 are only the beginning. Additional conversions for
fiscal year 2006 and the succeeding years are being identified. We are
giving the Services the flexibility of determining the most
expeditious, feasible and economical plan for the conversions. The pace
of conversions will be importantly influenced by the pace of NSPS
implementation.
18. Senator Akaka. Dr. Chu, if not all of the 300,000 positions
will be converted, please explain the discrepancy between your
statements last June and today?
Dr. Chu. There is no discrepancy. Over the past year, the DOD has
been reviewing over 300,000 active duty military in commercial
activities that were exempted from conversion. These are positions that
can be considered for DOD civilian or private sector performance and
the minimum number the DOD is committed to reviewing.
However, even as we identify additional positions for conversion,
there are several reasons why not all of the military in commercial
activities can be converted. A portion is needed for overseas and sea-
to-shore rotation, career progression, wartime assignments, and other
similar requirements. The ultimate size of the larger conversion will
depend on the merits of each situation within the 300,000+ positions up
for review.
DEVELOPMENT OF NATIONAL SECURITY PERSONNEL SYSTEM
19. Senator Akaka. Dr. Chu, you testified about the work the DOD is
doing to develop NSPS, including meeting with unions. However, the
National Defense Authorization Act for Fiscal Year 2004 requires the
DOD to work jointly with OPM in developing regulations for the new
personnel system. Please describe the level of collaboration with OPM
to date and plans for future collaboration.
Dr. Chu. The DOD has engaged the OPM as a full partner in the
development of NSPS.
20. Senator Akaka. Dr. Chu, in regards to OPM involvement, when did
you unveil your proposed labor-management system and when did OPM
become involved with the proposal?
Dr. Chu. No final proposals have been released. The only materials
released previous to this date were initial concepts for discussion
purposes only, at the request of the unions. OPM was provided this
information before it was released to the unions. The DOD will continue
to work with OPM as labor proposals as well as the other pieces of NSPS
are developed.
21. Senator Akaka. Dr. Chu, you testified that DOD has engaged in a
dialogue with employee unions to bring them into the development of the
new labor-management relations system. Yet, I have heard from union
representatives that no effective communication has taken place in the
meetings between DOD and employee unions. What is your perception of
these meetings, and what would you suggest to ensure better
communication and collaboration with Federal employee unions?
Dr. Chu. At the January 22 meeting with union representatives, we
offered to develop the new labor and management relations via an open
discussion about how we can effectively change the labor system in DOD.
The unions were opposed to that idea and requested that we provide them
a concept paper to which they could react. The unions then denounced
the DOD for meeting their request! We seek fruitful discussions with
the unions and look forward to a dialog that will help shape positive
change.
22. Senator Akaka. Dr. Chu, can you describe the process by which
you are receiving union proposals and incorporating their suggestions?
Dr. Chu. The DOD is now engaged in a strategic assessment of the
NSPS. The reengineered process will have frequent and meaningful union
participation.
23. Senator Akaka. Dr. Chu, you testified that the NSPS must be
fair and perceived as fair to accomplish DOD's mission. I agree.
However, I feel that giving the Secretary of Defense the final word in
bargaining impasses and discretion over bargainable issues is not fair.
Please describe what steps you are taking to ensure that the new system
is both fair and perceived as fair.
Dr. Chu. The DOD will build a system that allows both employees and
their representatives a fair way to address the issues of concern. The
approach to determining bargainable issues and resolving impasses is
laid out in the statute Congress enacted.
24. Senator Akaka. Dr. Chu, the initial DOD proposal on labor-
management relations states that NSPS will not employ any provisions of
chapter 71 of title 5, which relates to labor-management rights.
However, chapter 71 is non-waivable under the law. Please describe how
your initial proposal is consistent with the law if chapter 71 is
essentially waived. Why did the DOD decide to waive chapter 71?
Dr. Chu. Section 9902(m) of the National Defense Authorization Act
for Fiscal Year 2004 provided the authority to build a new labor
management relations system not withstanding section 9902(d)(2).
25. Senator Akaka. Dr. Chu, your written testimony describes the
NSPS as preserving DOD employees' rights to join unions and bargain.
The DOD's labor-management proposal for NSPS also states that
collective bargaining in the DOD will allow parties to collaborate by
focusing bargaining on issues of significant impact. In addition to
concerns over communication with the DOD, Federal employee unions have
expressed concern over the meaning of significant impact and how the
DOD would define collective bargaining and consultation. How is the DOD
defining the terms ``significant impact, collective bargaining,'' and
``consultation?''
Dr. Chu. Terms associated with the labor concepts provided to the
unions on February 6 have not yet been defined. The definition of these
terms or the need to define these terms is part of the development
process that is not yet complete.
26. Senator Akaka. Dr. Chu, what is the status of the DOD's work on
the employee appeals system under NSPS? In developing this proposal,
and that on the labor-management system, did you examine the impact the
new systems would have on other agencies' cases before the MSPB and the
Federal Labor Relations Authority (FLRA)?
Dr. Chu. The DOD has engaged in some preliminary work on the
appeals process. The DOD is not looking at other agency cases before
MSPB or FLRA, as the system DOD is building is a DOD system, not a
government-wide system.
27. Senator Akaka. Dr. Chu, the National Defense Authorization Act
requires DOD and OPM to jointly prescribe regulations for NSPS. Do you
believe the act requires regulations to be published in the Federal
Register, and if not, why? If your answer is no, will you publish them
anyway to preserve openness and transparency?
Dr. Chu. The Act does not require regulations to be published in
the Federal Register; however, the DOD will use the Federal Register
process when the regulations are developed. DOD will provide employee
access to the regulations in whatever venue is used to publish them.
______
Questions Submitted by Senator Evan Bayh
MILITARY FAMILY RESEARCH INSTITUTE
28. Senator Bayh. Dr. Chu, please describe the mission of the
Military Family Research Institute (MFRI), headquartered at Purdue
University.
Dr. Chu. The MFRI performs basic research on quality-of-life
aspects for DOD personnel and their families, with emphasis on those
areas most affecting job satisfaction, performance, and employee
retention. The MFRI also provides venues for informing senior DOD
personnel and others of the personnel policy-relevant aspects of such
research findings. The primary goals are to: (1) stimulate research, of
high scientific merit, on the subject of retention-related quality of
life issues; (2) develop/implement/conduct DOD approved educational
efforts that inform senior DOD leaders and selected others of research
findings relevant to employee quality of life, job satisfaction,
performance, and retention; and (3) investigate the effectiveness of
innovative approaches to improving employee retention/job satisfaction
and the quality of life of employees and their families.
29. Senator Bayh. Dr. Chu, what is the relationship between Purdue
and the DOD?
Dr. Chu. The DOD holds a Cooperative Agreement, entitled the
``Military Family Research Institute,'' with Purdue University. This
agreement was awarded in 2000 on a competitive basis to run through
April 2004. The MFRI has been granted a no-cost extension to operate
through April 2005.
The MFRI has developed into an integral component necessary to the
strategic development of quality of life programs and services for
military personnel and their families. In a precedent setting
initiative for the DOD, the MFRI has developed a commitment index to
measure service members' and their spouses' commitment to continuing
military service. The commitment index will identify key life events
impacting the normative, affective, and continuance forms of
commitment. This index, crossing all the military services, will track
the levels of commitment over time through the causal structure of
factors contributing to changes in commitment levels. Without properly
identifying changes in the commitment of the force, unforeseen
decreases in retention could result.
MFRI has also made significant contributions to policy development
in other areas. Child care is one of the most important mobilization
and deployment issues for military families, and becomes even more of a
challenge as the DOD implements rebasing. The MFRI study on the
Financial Landscape for Military Parents of Young Children focuses on
the child care arrangements used by military families with children
younger than 6 years of age. MFRI also conducted an exhaustive salary
and benefits study of staff in military Child Development Centers
relative to comparable employees inside and outside of the military.
MFRI developed an annotated bibliography focusing on family
separation and deployment, posted on the MFRI Web site, which has been
downloaded over 3,000 times.
MFRI is also working on a comprehensive study to examine the impact
of Permanent Changes of Station on military children and families.
The MFRI brings a rigorous academic and research perspective within
which to examine military quality of life issues.
30. Senator Bayh. Dr. Chu, what are your future plans for
continuation of the MFRI?
Dr. Chu. MFRI has made significant contributions to the body of
research supporting quality-of-life policies and programs. The DOD will
make its decision about continuing this effort based on the best way to
pursue quality-of-life improvements.
[Whereupon, at 5:49 p.m., the subcommittee adjourned.]
DEPARTMENT OF DEFENSE AUTHORIZATION FOR APPROPRIATIONS FOR FISCAL YEAR
2005
----------
THURSDAY, MARCH 4, 2004
U.S. Senate,
Subcommittee on Personnel,
Committee on Armed Services,
Washington, DC.
COMPENSATION, BENEFITS, AND HEALTH CARE FOR ACTIVE AND RESERVE MILITARY
PERSONNEL AND THEIR FAMILIES
The subcommittee met, pursuant to notice, at 2:32 p.m., in
room SR-222, Russell Senate Office Building, Senator Saxby
Chambliss (chairman of the subcommittee) presiding.
Committee members present: Senators Chambliss, Collins, E.
Benjamin Nelson, and Pryor.
Committee staff member present: Leah C. Brewer, nominations
and hearings clerk.
Majority staff members present: Gregory T. Kiley,
professional staff member; Diana G. Tabler, professional staff
member; and Richard T. Walsh, counsel.
Minority staff members present: Gabrielle Eisen, research
assistant; and Gerald J. Leeling, minority counsel.
Staff assistants present: Sara R. Mareno, and Pendred K.
Wilson.
Committee members' assistants present: Derek J. Maurer,
assistant to Senator Collins; Clyde A. Taylor IV, assistant to
Senator Chambliss; Aleix Jarvis and Meredith Moseley,
assistants to Senator Graham; Eric Pierce, assistant to Senator
E. Benjamin Nelson; and Terri Glaze, assistant to Senator
Pryor.
OPENING STATEMENT OF SENATOR SAXBY CHAMBLISS, CHAIRMAN
Senator Chambliss. Good afternoon, ladies and gentlemen.
The subcommittee will come to order. The subcommittee meets
today to receive testimony on compensation benefits and health
care for our active and Reserve military personnel and their
families in review of the Defense Authorization Request for
Fiscal Year 2005.
We will receive testimony from three panels of witnesses
this afternoon. On the first panel, we are very pleased to
welcome Senator Tom Daschle, the Democratic leader, and Senator
Lindsay Graham, our colleague on the full committee.
In a letter to Chairman Warner last month, Senators Daschle
and Graham requested an opportunity to testify on the issue of
health care for members of the Guard and Reserve. Without
objection, I will enter their letter into the record. We
welcome those colleagues and hopefully they'll be here by the
time we complete our opening statements.
[The information referred to follows:]
Senator Chambliss. On our second panel we will hear from
Charles S. Abell, Principal Deputy Under Secretary of Defense
for Personnel and Readiness, and Dr. William Winkenwerder, Jr.,
Assistant Secretary of Defense for Health Affairs.
Our third panel will consist of representatives of military
and veterans' organizations and the American Legion. I will
introduce each witness at the beginning of that panel. We
welcome all of you to this hearing this afternoon.
I want to start today by recognizing the magnificent
performance of the men and women of the United States military,
both active and Reserve, in Operation Enduring Freedom (OEF)
and Operation Iraqi Freedom (OIF). I want to also commend their
families for the sacrifices they have made and for the support
they provide to our military personnel.
One year ago, we were only days away from the start of OIF,
a brilliant military campaign that swept Saddam Hussein from
power and liberated the people of Iraq. Our soldiers, sailors,
airmen, and marines performed magnificently and continue to do
so today. They did very well.
We mourn for those who have paid the ultimate price for the
defense of freedom. Our prayers go out to the families of those
who have died and to those who have been injured, and we pray
for the safety of those returning and those beginning new
missions in the defense of freedom in Iraq and throughout the
globe.
Our American military personnel work tirelessly to preserve
our freedom. In short, they are the best at what they do and
they deserve the best that our country can give them. The
Personnel Subcommittee has worked hard to ensure that
compensation continues to improve for our military forces, that
health care is of the highest quality and accessible to all who
are eligible, and that families receive the support they need.
Quality of life programs, such as schools, child care
services, commissaries, exchanges, and morale and welfare
programs are essential elements of the compensation and
benefits we provide to military families.
Our field hearings this year at Robins Air Force Base in
Georgia and Offutt Air Force Base in Nebraska focused on these
issues. Spouses of deployed service members and military
parents articulated the problems they face in striving to raise
strong families while their loved ones are deployed and during
frequent career moves. We will continue to focus on these
issues during our deliberations on the fiscal year 2005 budget,
for never have these programs been more important than in the
environment of increased operational tempo (OPTEMPO) that our
forces and their families are experiencing today.
In the National Defense Authorization Act for Fiscal Year
2004, we undertook several initiatives to support military
members and their families, such as increases in basic and
special pays, phase in of concurrent receipt of military
retired pay, veterans' disability compensation for certain
military retirees, an increase in death benefits, reduction in
out-of-pocket expenses for base housing, and improving the
survivors benefits plan.
Many initiatives were enacted for Reserve component
members, who now comprise some 40 percent of the deployed
forces in Iraq, including enhanced health care benefits and
access to services including commissaries. We also directed
that the Department of Defense (DOD) take steps to ensure that
military families and retirees who choose the TRICARE standard
option have better information and access to civilian
providers, and we enacted new flexible civilian hiring
authorities for the Secretary of Defense (SECDEF) in the
National Security Personnel System.
The subcommittee will closely monitor the progress the DOD
is making in implementing these new benefits in the weeks and
months ahead. Compensation benefits and health care continue to
be of paramount concern to us all.
Once again, I want to thank my colleague and my good
friend, Senator Ben Nelson, the subcommittee's ranking member.
The hallmark of the Subcommittee on Personnel is a strong
bipartisan spirit and I know that I speak for all members of
our subcommittee in saying that this is our continuing
commitment. At this time I'll turn to Senator Nelson for any
comments he might have.
STATEMENT OF SENATOR E. BENJAMIN NELSON
Senator Ben Nelson. Well, thank you very much, Mr.
Chairman, for those kind comments and also for holding this
very important hearing so that we can focus on matters that
contribute to the quality of life for our soldiers, sailors,
airmen, and marines, active and Reserve, currently serving and
retired, and their families.
It's my privilege to work with you on this occasion and so
many other occasions where we are concerned with adequate
compensation for our service members. We strive to compensate
them for their duties and offer them a quality of life that
will enable them to continue to serve and live comfortably.
Service families deserve a quality of life comparable to
that of their civilian counterparts. Anything less is
inadequate and inappropriate. Quality of life for our service
members is particularly important now when the extensive
commitments of our military forces are pushing our military
families to the limit.
It's no simple matter to address all of the quality of life
issues for our diversified armed services. Our military make-up
has undergone a significant demographic change since we
initiated the All-Volunteer Force in 1973. Before that, our
military was mainly a conscripted force, mostly male,
unmarried, and without children. The composition of our
military is a lot more complex today.
Many more military members today have family obligations,
and this has a profound impact on the variety and kinds of
programs needed to support our military personnel. To
demonstrate the complexity of the family make-up of our Armed
Forces, let me list just a few of the combinations that we see.
More than half of the force is married, many with children. We
have dual military couples, where in some cases both husband
and wife are in the same Service, and in others they're in
different Services. Normally, the husband is the service member
in those families where only one spouse is in the military, but
we also have a number of families where the wife is the service
member and the husband is the civilian.
We also have a number of single-parent families, some where
the mother is the single-parent service member and a surprising
number where the father is the single-parent service member.
The reason that I listed all of these different family
configurations is to demonstrate the wide variety of programs
that we need to care for these families. Each family make-up
has unique needs. We need child care programs that address the
needs of single military parents as they work unpredictable
shifts or are subject to short-term military exercises, or
longer-term or shorter-term deployments.
We need programs for children when one parent is in the
Service and the other is a civilian working at what some would
refer to as a normal job. We need education programs that meet
the needs of children who relocate every few years. We need
after-school programs and summer youth programs for every age
group to provide a healthy environment for military children.
Now, in addition to the programs that are specifically for
the children, the Services provide many other support programs
for families and spouses. These include deployment mobilization
support programs, family advocacy programs, parenting programs,
financial management programs, relocation assistance programs,
spouse employment assistance programs, and comprehensive health
care programs.
Health care is one of the most important benefits affecting
the quality of life of our service members. The DOD provides an
excellent health program to active-duty service members,
military retirees, and their families. But one of the issues
we'll grapple with this year is whether we can provide a
similar health care benefit to members of the Guard and Reserve
who have responded so well to the Nation's call to service in
the war on terror. I'm pleased that Senators Daschle and
Graham, have taken the lead on expanding health care benefits
for members of the Guard and Reserve and their families, and
that they're going to testify today about the growing need for
this benefit. I'm proud to be a co-sponsor of their bill,
S.2035.
Senator Levin, the ranking member of the full committee,
asked that I express his apologies for not being able to be
here today. He is unavailable at the present time, as he's
participating in a very significant Intelligence Committee
hearing where the Director of Central Intelligence (DCI) is the
principal witness, and I know that the chair intends to be at
that hearing rather shortly.
So, Mr. Chairman, again, thanks for holding the hearing and
I look forward to hearing from the panelists, as always.
Senator Chambliss. Thank you, and we have half the tag-team
match here with Senator Graham being present. We're joined by
Senator Pryor and Senator Collins. Do either of you have any
comment before we move on?
Senator Collins.
Senator Collins. Thank you, Mr. Chairman. Until Senator
Daschle comes, that's an invitation for Senator Pryor and I to
give our opening statements after all.
Senator Chambliss. Certainly.
Senator Collins. Let me start by first commending you and
Senator Ben Nelson for your leadership in improving the support
that we give to our troops. I'm very proud of all of our
troops. They do an extraordinary job. I have a particular
interest in making sure that we continue the efforts begun last
year in improving the benefits that we are giving to our
Reserve and National Guard.
My State has the third highest percentage in the Nation of
deployed members of the National Guard and I'm very much aware
of their sacrifices. I've introduced a bill to increase the
educational benefits that we give the Reserves. I hope this
subcommittee will look favorably on it.
I see that we have been joined by the Democratic leader
now, so I will just ask that the balance of my statement be put
in the record.
[The prepared statement of Senator Collins follows:]
Prepared Statement by Senator Susan M. Collins
Thank you Mr. Chairman. I'd like to thank our panels for their
commitment to our troops to ensure that our men and women in the
military are receiving as much support as possible from the Department
of Defense and from Congress and that they remain the best paid, best
equipped, and best trained in the world.
Virtually all Service recruitment and retention goals were met in
fiscal year 2003. I think this is an extremely healthy sign that
military service is an attractive career option for young men and
women.
I'm also pleased that the Department of Defense is investing in
increased language ability. Our war on terrorism is being fought on too
many fronts to rely any longer on only the languages of the Cold War
era.
Our Government is doing a great service in pursuing the expedition
of citizenship applications for immigrants who serve in the military.
If individuals are willing to serve in the military and take the same
risks as any other soldier, sailor, or airman, they should have all the
benefits associated with being citizens of this great Nation.
This was one of the reasons that I introduced the Selected Reserve
Educational Assistance Act of 2003 to extend the opportunity of higher
education to those men and women in uniform. This legislation provides
our National Guard and Reserve personnel, many of whom are currently
mobilized, deployed, and fighting around the globe, with educational
opportunities as intended by the Montgomery GI Bill.
Mr. Chairman, I thank you and look forward to hearing the testimony
of our witnesses.
Senator Chambliss. Certainly, without objection. Senator
Pryor, any comments?
Senator Pryor. No, except to thank you and Senator Nelson
for your leadership. I certainly look forward to hearing from
Senator Daschle and Colonel Graham.
Senator Chambliss. Right. Brand-new Colonel Graham.
Gentlemen, we would welcome you, and Senator Daschle, you and
Senator Graham, if you will come forward. We thought about
putting you guys under oath here. [Laughter.]
First of all, let me just say that we appreciate the
leadership both of you have provided on the issue of providing
additional benefits to our Guard and Reserve. Senator Nelson,
Senator Pryor, Senator Collins, and I all worked very closely
together during the Defense Authorization Bill last year with
leadership being provided by you two on this issue, and on
behalf of all the service men and women, on behalf of this
subcommittee, we appreciate your leadership there.
Senator Daschle, we look forward to your comments and
welcome to the subcommittee.
STATEMENT OF HON. TOM DASCHLE, U.S. SENATOR FROM SOUTH DAKOTA
Senator Daschle. Mr. Chairman, thank you very much, Senator
Nelson, Senator Collins, Senator Pryor. It is an honor for me
to be here with our colleague, Colonel Graham. He is really one
of the most persistent members that I have had the opportunity
to work with. Because of his persistence and our determination
to see this through, I am confident that one day we will do so.
I have an extended statement that I would ask your consent
to be placed in the record, Mr. Chairman.
Senator Chambliss. Certainly. Without objection.
Senator Daschle. Let me just say that first I thank you for
your commitment to providing the kind of support to the Guard
that is so critical. I was looking at numbers the other day
that really surprised me: 180,000 members of the Guard and
Reserve are on active duty today. That's 40 percent of our
entire force in Iraq.
It's a reminder of the extraordinary change that has
occurred since the end of the Cold War with the integration of
the Guard. Active and Reserve Forces have never been as
integrated. We have never seen the call-up of the Guard in
South Dakota that we've seen here since World War II. Seventeen
hundred members are serving on active duty as we speak, and
like Senator Collins, it's one of the highest percentages per
capita in the country.
I think the time has come for us to recognize this new
integration. It seems to me that if you're doing the same job,
you ought to have access to the same benefits. That's really
what we're saying with this legislation. We'll never be in a
position where reservists and active duty personnel have
exactly the same benefits, but we should try to do so when it
comes to providing access to health care. Trying to do so is
important when you have to recognize that 30 percent of all
members of the Guard, at least in South Dakota, don't have
health insurance today, yet they too defend our country. We
believe they ought to have that same opportunity to access
health care.
What a lot of people don't realize, and I know that the
four of you realize this all too well, is that under our bill
this isn't a free handout to members of the Guard. They'll pay
a premium if this legislation is enacted. Unlike their active
duty counterparts, this is something they will pay for. So
we're only asking for that access, that opportunity to ensure
these troops and their families have access to affordable
health care when they're fighting for their country and when
they have served their country as well as they have in this
integrated new force.
I think it also is good policy because it reflects the
growing concern that many of us have about retention. Our Guard
members are now making a tremendous sacrifice for their country
and its getting harder and harder to recruit and retain
personnel. It seems to me that we ought to be doing all we can
to retain the high-qualified, well-trained personnel that we
have serving in the Guard today. We're told that there is no
better recruiting tool than providing reservists access to
health care. This is the highest priority of many members of
the Guard and Reserve. If we can provide them that opportunity,
they're going to serve for a much longer period of time and our
country will be well-served.
So, Mr. Chairman, and members of the subcommittee, I know
we're almost preaching to the choir. You share our commitment
and we're grateful to each of you for your willingness to be so
supportive. Again, let me start where I ended. It's a delight
to work with Senator Graham on this and I'm hopeful and
somewhat confident that at the end of the day we're going to
get this job done.
[The prepared statement of Senator Daschle follows:]
Prepared Statement by Senator Tom Daschle
Thank you, Chairman Chambliss and Ranking Member Nelson, for the
opportunity to appear today. This subcommittee has played an important
role over the years in supporting men and women of the Reserves, and
it's an honor to testify. I am pleased to be joined by Senator Graham--
or should I say, Colonel Graham. Congratulations, Colonel, on your
recent promotion!
This Nation's security increasingly rests on the contributions of
our Guard and Reserve personnel. To ensure that these brave men and
women will continue to be there when their Nation calls, Senator Graham
and I believe we need to demonstrate that we appreciate their service
and sacrifice.
There can be little doubt that our Nation has placed an
increasingly heavy burden on reservists in recent years. For example,
the Guard has been assigned the entire peacekeeping mission in the
Balkans and the Sinai Peninsula. As of this week, 180,000 reservists
have been mobilized. Reserve personnel play an important role in
Afghanistan. In Iraq, Reserve personnel have been critical to all that
has been accomplished to date.
That our Reserve personnel have done much and sacrificed much in
Iraq is borne out by the fact that over 40 Army reservists have been
killed in action and over 500 wounded. That they will be called upon to
do even more is demonstrated by the fact that when the ongoing troop
rotation is complete, Reserve personnel will comprise 40 percent of our
total force in Iraq.
Given our current and projected security needs, it seems clear this
Nation's dependence on our Guard and Reserve personnel will not
diminish and may well grow. Our Nation's increased reliance on
reservists means these citizen-soldiers are more likely to be soldiers
and less likely to be citizens. More likely to be with their comrades-
in-arms and less likely to be in the arms of their loved ones. More
likely to be working with their fellow soldiers to make this Nation
more secure and less likely to be at work in their communities.
We believe that at the same time we are asking for this additional
sacrifice from our reservists and their families, it is unworthy of
this great Nation to do nothing in return. Although we recognize that
some in the Pentagon assert there is no hard data that demonstrates
recruitment and retention problems, we believe there is plenty of
evidence of a looming problem, and if we wait for the so-called
``hard'' data, it will be too late.
On this we agree with Governor Mark Sanford from Senator Graham's
home State, Lt. General James Helmly, head of the Army Reserve, and
Eric Parnell, a guardsman from Oregon. Last week Governor Sanford told
the Nation's governors that a flood of grocers, insurance agents, small
business owners, and others who make up the Guard will be reluctant to
re-enlist because of the increasing demands on their time.
General Helmly said that stop loss orders are masking a potential
crisis in troop retention. He said, ``we must apply proactive,
preventive measures to prevent a recruiting-retention crisis.''
This from reservist Parnell, who is shipping out soon for Iraq but
has already decided to leave the Guard when he returns: ``It's going to
be testing time for the Guard It's transformed from a weekend with the
boys to an integral part of the Army.''
General Mike Gorman, leader of South Dakota's Guard, as well as
many South Dakota Guard families have told me that offering our Reserve
personnel an option to purchase TRICARE coverage would be a powerful
incentive to ensure that our Guard continues to attract and retain the
best and brightest our Nation has to offer. I want to stress the word
purchase. We recognize there is still a difference between active and
Reserve duty. That is why rather than providing reservists free
coverage, our proposal requires them to make a monthly contribution to
access coverage.
Ensuring these troops have ongoing health care, even when not on
active duty, would also promote unit readiness. As this subcommittee
well knows, there are continuing questions and challenges with regard
to the health readiness of reservists at time of mobilization. There
are too many delays while units struggle to assemble medical records,
schedule exams and arrange routine inoculations. TRICARE would improve
health readiness, and health readiness means unit readiness.
Our Nation now has 180,000 reservists on active duty. I am proud to
report that, on a per capita basis, few states are providing more of
that force than South Dakota.
But at a time when we are asking more of reservists and their
families in South Dakota, South Carolina, and all over this Nation,
Senator Graham and I believe it is in our national interest that we do
more for them. We ask that you join with us to allow our troops to
purchase TRICARE health coverage for themselves and their families.
Thank you.
Senator Chambliss. Thank you very much.
Senator Graham, welcome.
Senator Graham. Thank you, Mr. Chairman. That's a tough act
to follow. It has been an unusual year-plus for all of us in
the Senate, particularly you, Mr. Chairman, and myself being
freshmen members. It's been tough, it's been contentious, but
there are some islands of agreement and this is one of them.
I'd like to pay my respects to Senator Daschle. This bill would
not have gone as far as it's gone without you, Senator Clinton,
Senator Leahy, Senator Dewine, Senator Chambliss, Senator
Allen--you can go down the list. This is one thing, it seems,
that Republicans and Democrats seem to have a common view of,
that the Guard and Reserve has been hit hard and it's time to
upgrade their benefits.
It's been a bipartisan exercise I'm proud to be part of,
and Senator Daschle has made it possible to get this far. We're
close to the goal line. Mr. Chairman, part of this bill we
stole from you about reducing the retirement age, and these
ideas are a composite of ideas that have been out there for a
long time. What we've done is put them together under one roof
while trying to get as big a support network as possible.
What Senator Collins said about her State is the same in my
State. South Carolina has the highest number of people deployed
in support of the war since World War II. You go down to any
State and you'll find the same response.
Lieutenant General James Henley said of the Army Reserve
that this is the first extended duration war our Nation has
fought with an all-volunteer force. As Senator Daschle said, 40
percent of the boots on the ground in Iraq are going to be
Guard and Reserve. Everybody in Bosnia is a Guard member. Let's
not forget about Bosnia. The same ratio is going to apply to
Afghanistan. We must be sensitive to that and we must apply
proactive preventive measures to prevent a recruiting retention
crisis.
You mentioned my military rank and that shows you how
desperate we are if I got promoted. [Laughter.]
The military needs some help because they're right at the
bottom now. I am honored to be part of the Reserve community.
It is a big part of my life. I've served on that duty for 6\1/
2\ years, 4 years overseas. I know what it's like to be
stationed overseas and what families go through there. I served
in the Air National Guard during the last war. I was a lawyer,
so the only people mad at me were my clients. They probably
wanted to kill me, but I've never been in harm's way. But I've
been around the pilots and air crews that were deployed and my
job was to take care of their families' legal needs and to take
care of their legal needs when they deployed.
When a military Reserve or Guard unit is deployed, it is a
traumatic, patriotic event. Unlike an active duty base, there
is no service where you can go down the street for counseling.
There is no day care service where you can go down the street
and have your children taken care of. The spouse left behind
has to manage the world totally differently. We have to make it
up as we go.
The one thing I've learned from Operation Desert Storm to
now is that if we do not do better with a benefit package,
we're going to lose a lot of dedicated, patriotic people,
because the stress on their families is immense.
People ask, won't this take away from the Active Forces?
Absolutely not. We're all here to help the active duty troops,
but if we don't upgrade our benefit packages, people are just
literally going to have to get out because they're leaving
their jobs behind every 3 or 4 years and their families do not
have the support network they deserve.
Recruiting, retention, and readiness are what this bill's
about, and very quickly, here's how it works. If you get
activated, the first thing that happens to you is you get
briefed up and trained up and you have a medical exam. Twenty-
five percent of the people called to active duty from the Guard
and Reserve community are unable to be deployed because of
health care problems. We have a readiness problem in the area
of health.
The leading disqualifier health-wise is dental problems.
One reason is most private plans don't have dental care. I
would argue this proposal, for whatever it costs, pays for
itself just by having the force more ready.
Here's what happens when you're called up, because I've
lived this. More times than not, your salary goes down and your
mortgage payment and all the other obligations you have can be
renegotiated in the short term, but it takes a long time to get
there. There's a tremendous amount of stress on a family when
they're called to active duty.
More times than not, you have to leave your health care
providers, if you have health insurance, that you've become
accustomed to. When I was in Iraq, and I know the chairman and
almost everyone I'm sure has been to Iraq at some point in time
by now, eight of the nine flights that we took in theater were
flown by Guard members. Seventy-five percent of people flying
C-130s into theater are Guard crews or Reserve crews. The night
crew was the Air Reserve crew.
There were two pilots in one plane, both about to be first-
time dads. One person worked for Southwestern Bell and the
company had voluntarily extended health care coverage to his
family so his wife did not have to change doctors and
hospitals. The other guy was a realtor. His wife had to change
doctors and hospitals because they went into TRICARE and that
caused a great upheaval.
What I am suggesting, along with Senator Daschle and the
members of this subcommittee, is that if you're willing to
serve your country as a Guard or Reserve member, and if you
choose to and you're willing to be a premium, you can have
access to the same doctors and hospitals year-round whether
you're deployed or not. That will provide continuity of health
care and it will be a great recruiting tool, because when I was
called to active duty I served 100 days. I was one of four
lawyers, and the chairman knows this very well. My partners
took up the slack while I was gone, and let me tell you, the
small business community is suffering greatly during this war.
If you could pick up the health care costs by having the
Guard or Reserve member contribute, it would be a great relief
to the employer community out there. It would provide
continuity of health care for readiness and it would be a great
recruiting retention tool.
When you serve and you get your 30 years in, and you have
to wait until you're 60 to retire, that's the Cold War model.
We need to change that model. The chairman has introduced an
idea that will allow you to retire at 55 if you'll serve 30
years, and it works this way. For every 2 years you serve past
20, you retire a year earlier. I believe that's right, Mr.
Chairman. If you serve 22, you get to retire at 59.
I cannot stress enough that people when they hit 20 are
punching out in droves because they can't take a another
deployment cycle. It's too stressful on their employer and
their family. If you want to keep the best and brightest around
that extra 10 years, we need a hook.
Small things go a long way in this community. If you ever
go to a Guard or Reserve unit and you mention the idea of
lowering the retirement age from 60 to 55, they will blow the
roof off. They are paying attention to what we're doing here,
their families are paying attention. They want to serve, they
want to defend their country. That's what drives them to this,
because it certainly is not the money. If we don't meet them
half-way, we're going to have a blood-letting down the road.
I know this bill is expensive--it's about $7 billion over 5
years--but the question is, can you afford not to? My opinion
is, it is time for us in a bipartisan fashion to act before we
lose great Americans for no good reason. Thank you, Mr.
Chairman.
Senator Chambliss. Gentlemen, again, thank you very much
for your leadership, and I will tell you we had a hearing on
Tuesday of this week. We had a lot of stars in the room on the
shoulders of the men and women that day. One of the witnesses
came up to me afterwards and he told me he had a son who is in
the Reserve who's serving in Iraq today, and he said, the most
significant thing you all did for my son and his family was to
allow her to have access to the commissary 12 months out of the
year. He said, I know that it seemed like a little thing to you
all, but it was big in the hearts of the men and women in the
Guard and Reserve.
Senator Miller and I co-chair the Reserve caucus. We had
our first meeting this morning. We had a packed house of men
and women who are supportive of the Guard and Reserve. It was a
great meeting, great breakfast this morning.
Once again, we thank you for your leadership. We look
forward to continuing the dialogue with you as we move into the
authorization process for this year. Thank you very much.
Our next panel will include the Honorable Charles Abell,
Principal Deputy Under Secretary of Defense for Personnel and
Readiness, and the Honorable William Winkenwerder, Jr.,
Assistant Secretary of Defense for Health Affairs. Gentlemen,
we welcome you too and we look forward to your testimony. We
have your written statements, but we will be happy to have you
summarize your written statements, and they, of course, will be
entered into the record in their entirety.
Secretary Abell, welcome back to the subcommittee.
Sometimes we forget you're sitting out there instead of sitting
behind us like you did for so long and served us so well. But
welcome here today. We look forward to your comments.
STATEMENT OF HON. CHARLES S. ABELL, PRINCIPAL DEPUTY UNDER
SECRETARY OF DEFENSE FOR PERSONNEL AND READINESS
Mr. Abell. Thank you, Mr. Chairman. I want to thank you for
the opportunity to testify today on compensation, benefits, and
quality of life programs. I also want to thank the Personnel
Subcommittee for exercising the strong advocacy and support of
these important benefits and programs.
To begin today, I commend the brave men and women in
uniform who are defending our Nation at home and abroad and the
DOD civilians and contractors who support them. Like many of
you, I just returned from Iraq, in fact this past weekend. I
visited Iraq, Kuwait, and Bahrain, where I found great
soldiers, airmen, marines, and coast guardmen performing their
duty with professionalism and enthusiasm.
I was heartened to see selfless activity throughout the
theater, as units who have been serving in dangerous and
austere conditions for a year are preparing to turn over to a
replacement unit. Everywhere we went, units were working hard
to leave the bases and facilities better than the condition in
which they found them, improving the life for the incoming
units.
All of these troops realized that their hard work would not
benefit them, but they are determined to make the quality of
life for those that follow them better than what they
experienced. Selfless service, Mr. Chairman, working for the
welfare of others. That's why I love the members of the Armed
Forces. They make me proud every day.
I saw these military personnel on watch, on patrol, and
while enjoying bustling exchange outlets and morale, welfare,
and recreation (MWR) programs. Over the past year, I have
visited many of the installations from which our troops deploy,
from which Guard and Reserve members mobilized, and where
families anxiously wait. In every location, I found commissary
exchange and MWR activities, along with other health care and
community support programs, are responding to the special needs
that accompany the global war on terror.
There have been and will continue to be challenges to
support the front lines and the home front. At the same time,
the compensation, benefit, and quality of life programs are
positioning to change with transformation, a global posture
review, and a round of base closures in 2005. I'm confident
that collectively we are up to the task.
DOD is committed, Mr. Chairman, to providing the best and
most effective suite of compensation and benefits to our
forces. We are in a competitive business in which we try to
recruit the best and brightest young men to serve. We also
compete with private sector businesses to retain the highly-
trained professional leaders we develop during their service.
We must provide our force competitive pay and benefits,
good training, excellent, well-maintained equipment, and the
personal attention to their family needs that they expect. The
non-compensation benefits include world-class health care,
commissary and exchange benefits, quality housing, and a safe
place to work and relax.
DOD is equally committed to the MWR programs, including
child care and fitness programs that form the military
community support structure and contribute to mission
readiness. Further, we recognize that many retirees rely on the
resale programs and MWR activities to supplement their limited
incomes.
We thank you for your support to provide emergency
supplemental families for family assistance and morale
programs. Mr. Chairman, I appreciate your support and that of
this subcommittee. I'm prepared to answer any questions that
you may have.
[The prepared statement of Mr. Abell follows:]
Prepared Statement by Hon. Charles S. Abell
INTRODUCTION
Mr. Chairman and members of this distinguished subcommittee, thank
you for the opportunity to be here today. I look forward to answering
your questions about compensation, benefits, and quality of life
programs for our service members and their families.
We are committed to meeting the many different personnel needs of
the military as it transforms for the 21st century. We are committed to
providing the most useful benefits and best programs for the active and
Reserve component members and the military families who support our
troops. Recognizing the substantial commitment our military members
make to their professions, we have an important responsibility to
monitor and manage emerging issues so we can support our total force
defense strategy.
In addition to providing an overview of programs that are familiar
to you, I am happy to discuss the implementation efforts of new
programs and modifications that you have authorized in the last year.
QUALITY OF LIFE
Mobilization and Deployment Support
Our service members are performing tough duty in austere locations,
while their families cope with the stress and anxiety associated with
extended separations. The American people have responded to Operating
Enduring Freedom (OEF) and Operation Iraqi Freedom (OIF) with an
outpouring of support for our troops and their families. Americans from
every walk of life have extended a helping hand and generous spirit.
Elementary school children are writing letters, Girl Scout troops are
donating cookies, church groups are making quilts, and community
service organizations are donating telephone calling cards and frequent
flier miles. Corporate America donations are growing and helping to
sponsor family reunions, special televised tributes, and celebrity
entertainment. This support has been key to the continuing upbeat
morale of our troops.
The military services deserve credit and recognition for the fine
job being done in quality of life support on the front. Exchange and
morale, welfare, and recreation (MWR) personnel, including nearly 600
civilians, are serving with our troops at forward-deployed locations.
These dedicated personnel are operating exchanges, ships stores, and
recreational programs--often 24 hours a day, 7 days a week--in the
Persian Gulf, the Demilitarized Zone (DMZ), the Gulf of Aden, Iraq,
Tajikistan, to name a few. This endeavor is made possible thanks to the
support of emergency supplemental funds, assistance from Defense
Commissary Agency's (DeCA) distribution systems, strong support of our
industry partners, and donations from the American people.
There are 52 Tactical Field Exchanges, 69 exchange supported/unit
run field exchanges, and 15 ships' stores in the OEF and OIF theaters
providing quality goods at a savings, and quality services necessary
for day-to-day living. Goods and services offered include phone call
centers, satellite phones, Internet cafes, video films, laundry and
tailoring, photo development, health and beauty products, barber and
beauty shops, vending and amusement machines, food and beverages, and
name brand fast food operations. Goods and services vary by location
based on troop strength and unit mission requirements.
The Services continue to improve their capability to support troops
in deployed locations, recognizing that recreation supports the
military mission by sustaining morale and fostering unit cohesion. The
Army has established 25 large and 17 small MWR sites in Iraq and 3 MWR
support locations in Afghanistan. The MWR standard is now to provide
fitness and sports equipment, reading materials and continuing
education support, movies, video and board games, special events
generated by the deployed staff, and entertainment through Armed Forces
Entertainment and the United Service Organization (USO). There are
computers at free, MWR-operated Internet cafes, to support e-mail
communication, which are operating at 124 locations in Iraq with
another 53 locations to be added by this summer.
Armed Forces Entertainment, in cooperation with the USO, continues
to provide much welcomed celebrity and professional entertainment to
our forces engaged in the war on global terrorism. Robin Williams,
Robert De Niro, Conan O'Brien, David Letterman, Drew Carey, Arnold
Schwarzenegger, Gary Senise, Paul Rodriquez, George Gervin, Bruce
Willis, Lee Ann Womack, Miss Universe, several National Association for
Stock Car Auto Racing (NASCAR) and World Wrestling Federation (WWF)
stars, and several National Football League (NFL) cheerleading squads
are some of the many celebrities and entertainers who have generously
donated their time to bring a taste of home to deployed forces.
It is a longstanding Department of Defense (DOD) practice for
service members to be able to make subsidized or free telephone calls
home. The frequency and duration of health, morale, and welfare calling
using official phones are determined by the commander so as not to
interfere with the mission. The National Defense Authorization Act
(NDAA) for Fiscal Year 2004 requires that prepaid phone cards, or an
equivalent telecommunications benefit, be provided without cost to
service members serving in OEF and OIF. The telecommunications benefit
may not exceed $40 or 120 calling minutes per month. The Secretary of
Defense (SECDEF) may accept gifts and donations in order to defray the
costs of the program. The program terminates September 30, 2004.
On the average, 50,000 health, morale, and welfare calls are made
each day using the Defense Switched Network (DSN). The health, morale,
and welfare calls provided at no cost to members serving in OEF and OIF
approximate $9.36 per member per month. The military departments report
the value of donated calling cards approaches $1 million a month, or
about $5.19 per member. In addition, we will consider the value of
email and Internet communications services provided at no cost to the
deployed personnel.
An average of 315,000 minutes of daily calling is made over
``unofficial lines'' at exchange operated calling centers ashore and
afloat where members pay for the calls. The unofficial calling rates
have dropped from $.375 to $.32 per minute at calling centers and from
$.90 to $.76 per minute on satellite phones used in remote areas.
Shipboard, calling rates are still $1.00 per minute. As we implement
the act, the exchanges continue efforts to reduce the cost of calls
from the theater.
While theater conditions are not ideal to provide ``calling
anytime, anywhere,'' we are committed to expanding available service as
infrastructure becomes available. We have mounted an information
campaign to insure that members choose the most economic calling method
available and are looking at more convenient ways for the American
public to purchase and donate the best value of calling minutes to
service members.
Family and Youth
Support to family members is important during times of high
operational tempo (OPTEMPO), both for the families of active duty and
Reserve service members. Military communities offer comprehensive
family support systems. Reserve families who live across America
present a particular challenge. An aggressive effort is underway to
reach families with easy access to accurate and timely information. The
Military OneSource provides individual information and referral
services by professional consultants concerning support available on
the installation or in the community. The 24/7/365 toll-free telephone,
e-mail and Web site services include information and referrals on
parenting and child care, education, deployment and reunion, military
life, health, financial, relocation, everyday issues (i.e. pet care,
plumber), work and career, to name a few. Military OneSource is an
augmentation, not a replacement, for family centers. Military OneSource
is a joint project: each of the military services will have fully
implemented the service by the end of fiscal year 2004. The Marine
Corps was first to standup the program and is enjoying positive
feedback and results.
Family assistance centers have increased operations to
unprecedented levels to meet family needs. Nearly 300 centers serve as
the primary delivery system for military family support programs,
including deployment support, return and reunion, and repatriation for
active duty, Guard, and Reserve members and their families. The Navy
Exchange System Command has a well-established ``pre-deployment''
program partnership with the Navy and Marine family assistance centers
to prepare members and their families for mobilization and deployments.
The Army and Air Force Exchange Service recently launched a similar
program designed to explain the exchange services, especially
telecommunications, available to support deployed members and their
families at home.
Reserve Family Readiness remains a critical issue for the DOD as we
continue to draw upon the skills and capabilities resident in the Guard
and Reserve to support the global war on terrorism. To assist the unit
commander to support the unit members and their families, approximately
400 National Guard family assistance centers have been established to
augment the family support system. These centers are established in
communities where large densities of Guard and Reserve members have
been mobilized. A ``Guide to Reserve Family Member Benefits'' informs
family members about military benefits and entitlements, including
medical and dental care, commissary and exchange privileges, military
pay and allowances, and reemployment rights of the service member.
We are working on a Web-portal, the new Military Homefront, and
envision that it will become the central, trusted, up-to-date source
for service members and families to obtain information about all the
DOD quality of life programs and services, whether they are planning a
permanent change of station move, dealing with deployments and family
separations, or looking for the specials at the commissary and exchange
stores. The site will contain quick links to Military OneSource, to
SITES4 (a comprehensive military community information database), and
to and other sites supporting military families.
The military child development program continues to be a critical
component in helping military parents fulfill their mission and focus
on the job at hand and remains a high priority for the DOD. Stabilizing
a child care arrangement can present a major challenge for families of
deployed troops. To support families during deployment, emergency
supplemental funding of $8 million in 2003 and $13.5 million in 2004
has been used to provide child care for extended hours on nights and
weekends; drop-in, respite, and mildly ill care; and extended services
to the Guard and Reserve. Because deployment of a family member can
adversely affect a child's behavior both academically and socially, the
DOD has developed several avenues to support children of military
families, their parents, the staff who work with children, and the
teachers who educate military children.
The DOD has the largest employee-sponsored child care program in
the country serving over 200,000 children (birth-12 years of age)
daily. Generally, military parents are young, often far from home, and
without the support of families and neighbors. Child care for infants
and toddlers is hard to find and expensive. Because 65 percent of
military spouses are in the work force, quality, affordable child care
is an economic necessity and quality of life issue for military
families. We currently have child development programs at over 300
locations with over 900 child development centers and 9,000 family
child care homes. There are 174,410 spaces with a calculated need for
an additional 41,000 spaces. Military child development programs are
nationally recognized as models by early childhood advocates and
professional organizations. Since two-thirds of our families live in
civilian communities, we are sponsoring demonstrations to partner with
child care providers outside the gate. This will expand our ability to
provide more care especially during deployments.
Installation youth centers provide computer labs with Internet
connectivity to encourage communication between deployed parents and
their children. In addition, tutoring programs are offered at youth
centers to help children with their homework. Military life imposes
unique demands on families. Military assignments often require families
to be relocated far from family support networks and frequently require
remote or temporary assignments. Relocation impacts all aspects of
family life, spouse employment, family finances, a sense of belonging
and security. On average, military families move twice as often as
civilian families. During the adolescent years, relocating requires
youth to re-establish peer support systems and friends at a very
difficult stage of development. Further, adolescents tend to believe
they have little control over the circumstances surrounding a move. The
Department's Internet Web site-- ``Military Teens on the Move''
(MTOM)--assists by providing relocation and outreach support to
military adolescents ages 10-18. The goal of MTOM is to help teens make
positive connections in their new community. We worked hard to ensure
it would be appealing to youth and included their perspective and
reflection of their world as it relates to every aspect of relocation.
MTOM was expanded to include a second site, designed for school-age
children ages 6-10.
Education
The Department of Defense Education Activity (DODEA) has been an
active partner in supporting students and families during the war. All
schools within DODEA have Crisis Management Teams to assist students
and teachers during stressful times. Working in collaboration with
military and civilian communities, they provide support before, during
and after each deployment. This group of professionals fully
understands the challenges faced by military students.
The quality of DOD schools is measured in many ways, but most
importantly, as in other school systems, by student performance. DOD
students regularly score substantially above the national average in
every subject area at every grade level on a nationally standardized
test. On the last National Assessment of Educational Progress tests DOD
fourth and eighth graders, domestically and overseas, scored
significantly better than the national average. Eighth grade students
overseas schools tied with Massachusetts for the highest score in the
Nation in reading. Eighth graders stateside ranked fourth. Fourth grade
students overseas scored a third place national ranking in reading. On
the mathematics assessment, DOD fourth and eighth graders also scored
significantly better than the national average. Eighth grade students
overseas achieved the third highest score. African-American and
Hispanic DOD students scored at the top of the charts when compared
with their stateside public school counterparts in both reading and
math.
We have spent 3 years creating and implementing programs to improve
the educational opportunities of 1.5 million school-aged children of
active duty, Reserve and National Guard families attending the Nation's
public schools. To gather data on issues affecting the mobile military
child, DOD-sponsored Roundtables across the country in areas selected
for their high degree of military presence (Texas, Georgia, California,
and Washington State). Stakeholders included: military installation
commanders, military parents and students, school superintendents and
school board members, state legislators, state education department
leaders, DOD leadership, and Service representatives. Together they
discovered educational transition issues, discussed solutions, and
promoted partnerships between military installations and surrounding
school districts. Our advancements are showcased on the Web site,
www.MilitaryStudent.org. It provides children, parents and educators
with important information, articles, videos, guidebooks, and
resources.
We have initiated partnerships with the Military Impacted Schools
Association to sponsor the National Conference for the Military Child
to highlight national best practices for public school and military
leaders. In association with Department of Education's Safe and Drug
Free Schools and the National Child Traumatic Stress Network (sponsored
by the University of California-Los Angeles (UCLA), Duke University and
the Department of Health and Human Services) we produced guidebook
resources.
While enjoying great academic success, we continue to examine the
most appropriate way to provide educational opportunities, recognizing
that 1.5 million school-aged children of active duty, Reserve and
National Guard families attend the Nation's public schools. As
responsible stewards of the DOD resources, we began a study of the DOD
stateside schools 2 years ago. The DOD Elementary and Secondary Schools
Transfer Study addresses the question, ``Should the DOD operate schools
in the continental United States?'' The study had no foregone
conclusions and addressed each school and installation independently.
Independent contractors performed the data collection phases of the
study (facility evaluation and cost benefit analysis). DODEA conducted
the Quality of Life Assessment of the study. A panel of three
nationally recognized experts in school finance made recommendations
for each school. We are undertaking a deliberate, thorough review of
the study and recommendations. Once that is complete, the Military
Services will be consulted for their input before any final decisions
are reached.
Financial Stability
The financial stability of military families is important,
particularly in light of large troop deployments and mobilization. To
help families achieve financial stability, the DOD has embarked on an
initiative that combines educating service members and their families
on using their finances wisely, with expanding employment opportunities
for military spouses. We have gained the cooperation of 26 prestigious
Federal agencies and non-profit organizations and launched a Financial
Readiness Campaign to enhance education and understanding of financial
planning. We have already begun to see positive changes in the self-
reported assessment of financial condition of service members.
The Armed Services Exchange Military Star Card credit program helps
members establish and maintain a good credit history at a favorable
interest rate (currently 9 percent). During deployment, members have
two options. Charging privileges may be suspended and no interest is
charged or payments made to the account. Alternatively, charging
privileges may be maintained and a 6 percent interest rate is accrued
(the normal interest rate is 9 percent).
We are partnering with Federal, State, and local governments and
non-profit and private sector organizations to improve spouse
employment and career opportunities and to address legislative and
regulatory barriers that may inhibit financial stability and
portability of jobs. Within our own family support structure, the
commissary and exchange systems are the largest employers of family
members--in fact, family members represent nearly a third of resale
employees. The DOD schools and the child development program are also
big employers of spouses. Through these initiatives the DOD seeks to
enhance financial stability by promoting consistently reliable sources
of income and the ability to save wisely to attain future life goals.
Resale and Morale, Welfare and Recreation Programs
The commissary benefit is an essential component of the non-pay
compensation for members. In fiscal year 2003, the commissaries sold
over $5 billion in groceries, a 1.5 percent increase over fiscal year
2002. Since last year, the DeCA increased customer savings from 31.6
percent to 32.1 percent. Customers are responding favorably to
operating changes geared to improving merchandise selection and
customer service. Results of the latest Commissary Customer Service
Survey (CCSS) confirm that DeCA continues to provide both low prices
and improved customer service. On a scale of 1 (very poor) to 5 (very
good), commissary patrons ranked service at 4.42.
I'd like to thank Congress for enacting legislation to carry out
our Social Compact promise to provide unlimited commissary benefits for
Reserve and Guard members. The Department implemented the new authority
the same day the President signed it into law.
The Under Secretary of Defense for Personnel and Readiness
(USD(P&R)) seeks the regular advice of the senior military and civilian
leadership to monitor the commissary operations and to work together to
guarantee a viable commissary benefit well into the future. This role
has been formalized through the establishment of the Commissary
Operating Board (COB). Dr. Chu, USD(P&R), recently appointed Vice
Admiral Charles W. Moore, Jr., Deputy Chief of Naval Operations, Fleet
Readiness and Logistics, as Chairman, COB for a 2-year term. We are
meeting regularly with Vice Admiral Moore to obtain his counsel on the
commissary benefit and DeCA operations.
Dr. Chu, Vice Admiral Moore, the senior military and civilian
members of the COB, Major General Weidemer, Director, DeCA, and I, are
working together to provide the commissary benefit in the most
efficient and cost-effective manner to be able to guarantee that each
dollar Congress provides from the American taxpayer is well spent. To
do so means that commissaries that are no longer justified by their
customer bases may close or be scaled back, while new stores may open
where warranted and existing stores expand hours and stock assortment.
In August 2003, I asked the military departments to more closely review
33 commissary operations. Based on their reports, there are no current
plans to close those commissary stores. While this scrutiny may make
some uncomfortable, this annual review of the commissary system will be
increasingly important in view of the Global Posture Review and the
Base Realignment and Closure (BRAC) Commission round scheduled for
2005.
DeCA is fully funded in the fiscal year 2005 budget. DeCA has made
significant progress by doubling the surcharge capital investment in
stores, improving customer service ratings, and increasing the savings
for commissary customers. While the DeCA budget has increased
moderately each year since fiscal year 2000, sales increases have not
kept pace. Thus, the taxpayer cost of each unit sold continues to
rise--from $.2198 in fiscal year 2000 to $.2253 in fiscal year 2005. We
believe that controlling the taxpayer subsidy while sustaining customer
savings and improving customer service are mutually compatible. Through
comparison to commercial industry best practices and performance
indicators, we believe we can deliver the benefit in the most efficient
and effective manner possible.
In fiscal year 2003, DeCA realized $6 million in savings from
produce acquisition efficiencies of the Defense Supply Center
Philadelphia. Other areas of opportunity continue to be pursued in
personnel management and case ready meat. Under competitive sourcing
provisions, DeCA has competed 3,572 positions from fiscal year 2000-
fiscal year 2003, out of a Business Initiatives Council target of 6,392
to be competed by fiscal year 2009.
Fiscal year 2003 commissary customer savings of 32.1 percent
continue to exceed the 30 percent target. I stress that this level of
savings is an average--in some locations savings approach 50 percent,
while in other locales savings fall below 20 percent. Under the current
pricing structure of ``cost plus 5 percent,'' DeCA has limited
management tools to more consistently deliver the desired level of
savings at each commissary location. Dr. Chu asked DeCA to conduct a
study to determine the feasibility of adopting variable pricing while
sustaining an average 30 percent savings on all products. Research on
industry best practice suggest that DeCA could possibly deliver the
desired 30 percent savings more consistently to commissary customers by
using variable pricing. In response to the General Accounting Office
(GAO) recommendations to consider a private label program, the study is
also examining the potential for expanding DeCA's best value item
program. A commercial study is underway and the results are expected in
mid-March.
In response to reduced tobacco sales, increased customer savings
resulting in lower prices, and more accurate projections of the long-
term effect of September 11, DeCA does not expect sales growth to track
with the grocery industry. With sluggish commissary sales forecast,
DeCA expects surcharge collections to continue around $260 million.
Although several planned surcharge projects will be deferred this year,
DeCA is maintaining a robust capital investment program with 11 major
construction projects totaling $106 million.
Exchanges
The three exchange systems, the Army and Air Force Exchange Service
(AAFES), the Navy Exchange Service Command (NEXCOM), and the Marine
Corps Exchange, continue to operate independently. Each Exchange
Service provides two important non-pay compensation benefits for
authorized patrons: selling quality goods and services at low prices
and distributing earnings as dividends to support the Services MWR
programs. Typically, the MWR programs use the exchange dividends to
support their nonappropriated fund construction programs. The armed
services oversee the operations under broad Department policy.
The exchanges and ships stores ended fiscal year 2003 with
estimated sales of $10.5 billion and profits of $539.8 million. Sales
increased $653 million (6.7 percent) over fiscal year 2002, but profits
increased only $4.3 million (.8 percent), falling from 5.46 to 5.16
percent of sales. The decline in operating efficiency is principally
attributed to OIF expenses that were not fully funded by
appropriations, pension accounting, and charges for early retirement
incentives. Fortunately, last year's projections by the exchanges of
collapsing dividends and capital programs did not materialize due to
hard work by each of the organizations.
The exchanges have identified $63 million in fiscal year 2004
appropriated fund requirements in support of OEF and OIF. Congress
provided $55 million in response to the DOD fiscal year 2004
supplemental wartime request. Even with this strong taxpayer support,
we are experiencing stress on the resale systems, both in terms of
supporting contingency operations and producing a steady flow of
funding for capitalization and MWR dividends.
On a combined basis, the projected fiscal year 2003 MWR dividends
of $312.4 million represent 58 percent of exchange and ships stores
profits. MWR dividends increased $2.3 million over last year. However,
MWR dividends have not recovered to fiscal year 2001 levels of $342.7
million. In the meantime, the MWR programs are becoming increasingly
dependent on exchange dividends and are reducing their MWR
capitalization programs as appropriated funding is reduced, especially
in the Army and Navy.
In order to recover the previous levels of MWR dividends and
capitalization, without adversely affecting exchange customer savings,
customer satisfaction and capitalization programs, the exchanges must
find ways to manage more efficiently. The three exchanges continue to
work independently to reduce costs, especially at headquarters, and to
raise customer satisfaction through improved business practices and
information technology, often duplicating investments in systems and
infrastructure.
As a means to rectify this situation, I formed the Unified Exchange
Task Force in response to the decision by the Deputy Secretary of
Defense to unify the three military exchanges into a single business
entity. The task is to deliver an actionable plan within 2 years based
on the principles of the President's Management Agenda and the Defense
Transformation Plan. The integration process must sustain and enhance
the current exchange benefit so that service members, their families,
and retirees continue to have access to quality goods at fair prices.
Integration should help reduce costs by the elimination of redundancies
and streamlining of processes. We should also realize greater economies
of scale as the military and the retail environment continue to change.
The task force has developed a number of tools and processes to
guide implementation planning. Two governance groups were established.
The first, an intermediate level, comprised of current exchange
commanders and the exchange chief operating officers and chaired by the
task force director, will monitor, review and approve various
components of the implementation planning process itself. The second
senior level of governance, composed of Joint Staff and Service three
star leaders with exchange cognizance and Assistant Secretaries for
Manpower and Reserve Affairs of the military departments and chaired by
me, will resolve any contentious issues that may surface during
planning and approve the draft implementation plan. Eight work teams,
comprised of current exchange employees who are experts in their
respective functional disciplines, have been chartered to develop the
implementation plan. Two crosscutting work teams, also comprised of
current exchange experts, will focus on end-to-end process integration
and operating strategy development. The task force is collaborating
with all teams providing analytic support, facilitators, and subject
matter experts from the commercial retail community to assist in
developing the plan.
The exchange commanders, their chief operating officers, and the
exchange experts involved on the teams are working hard to meet
deadlines and deliver a plan on schedule. I expect to deliver a
detailed draft implementation plan to Deputy Secretary of Defense
Wolfowitz and Congress in early 2005. The DOD is keeping the
subcommittee members and staff apprised of our progress and look
forward to responding to your questions as we move further down the
planning path.
Each of the Service MWR programs is in sound financial condition,
although nonappropriated fund operating results declined dramatically
this year. The MWR programs attribute the decreased nonappropriated
fund (NAF) operating performance to reduced exchange dividends,
deployment, currency fluctuation, and higher NAF expenses to compensate
for lower appropriated fund (APF) support. The continued vitality of
the MWR program depends on sound management, a predictable stream of
nonappropriated fund revenues, and also solid APF support of Category A
and B activities.
Category A activities (fitness, libraries, recreation centers,
single service member programs, intramural sports, and unit activities)
should be supported 100 percent by APF. The DOD sets a minimum standard
requiring at least 85 percent of total expenses being supported with
APF. Since 1995, DOD has improved APF support to Category A from 83
percent to 91 percent in fiscal year 2003. Category B activities
(childcare, youth programs, outdoor recreation, crafts and hobby shops,
and small bowling centers) should be supported with a minimum APF of 65
percent of total expense. Again since 1995, DOD has improved APF
support to Category B from 57 percent to 67 percent in fiscal year
2003. All of the Services, with the exception of the Marine Corps, have
met minimum percentages of APF support for Categories A and B for
fiscal year 2003. The Marine Corps has made a commitment to meet these
minimum percentages in fiscal year 2004.
Preliminary estimates indicate fiscal year 2005 APF budgets for
Army and Navy MWR programs are expected to decline $140 million from
fiscal year 2003 levels. We are working with the Army and Navy to
determine the impact of these reductions on troops and families.
Fitness is vital to force readiness. However, 60 percent of DOD
fitness centers currently do not meet DOD fitness center program
standards for facilities, staffing, programs or equipment. In an effort
to quickly improve DOD fitness program delivery, the DOD has initiated
a Fitness Business Initiative Council to seek public-private
partnerships. We have accomplished contracted site surveys at four
installations and have two more installations scheduled for study.
These site visits will produce business case analyses and identify
public-private venture strategies. Our goal is to test promising
strategies at these six installations by June 2005. Public-private
venture strategies that prove successful will be conveyed to the
Services for their consideration to implement at other installations
having a need to improve their fitness programs.
Overall, capital investment in support of commissary, exchange, MWR
and lodging programs is being maintained at about $1.1 billion each
year, including the major construction programs. We appreciate the
congressional approval to raise the minor construction threshold from
$500,000 to $750,000 to coincide with the appropriated fund threshold.
The NAF capitalization program, for both MWR and exchanges, is
largely dependent on exchange profits. Last August we submitted and you
have approved a fiscal year 2004 major construction program that
included 66 NAF projects for exchange, MWR and lodging activities
totaling $307 million. Reductions in exchange dividends and
appropriated fund support of MWR activities have resulted in a 21-
percent decline in average NAF capital investment for MWR programs,
primarily in the Army and Navy. Military construction appropriations
for MWR, including child care, are also declining.
Transformation
The DOD has started work on a new global rebasing strategy to
better meet future national security strategy requirements. Although
the operational dimensions are paramount, improving the quality of life
of relocated forces and their families is also important. Therefore,
the DOD intends to consider quality of life in its rebasing strategy
recommendations. These considerations will include schools, health
care, housing, childcare, spouse employment, crime and safety. Overseas
installations produce significant commissary surcharge funding and
exchange profits. We will be closely evaluating the base restructuring
initiatives to assess the impact on surcharge and nonappropriated
capital investment programs.
At this juncture, we are not contemplating a moratorium on NAF and
commissary surcharge construction programs. Concerns have been raised
regarding the degree to which the DOD can continue to provide the MWR
and resale benefits to authorized patrons. In preparation for BRAC
2005, we are evaluating the current policy and statute governing
commissary and exchange operations on closed installations, to include
combined store operations, to determine if modifications to statute or
policy are needed.
The concept of combined commissary and exchange store operations as
a mechanism to continue commissary and exchange support at closed and
realigned installations has not been successful. The AAFES and NEXCOM
have operated combined stores at four locations for several years:
Homestead ARB, Florida; Fort McClellan, Alabama; NAS, Fort Worth,
Texas; and Orlando, Florida. As required by statute, edible groceries
are sold at cost plus 5 percent and the operations may receive
appropriated funding up to 25 percent of the amount used by DeCA in the
last year it operated the commissary. In our experience, the operating
model results in losing grocery operations that require both
appropriated funding from DeCA and NAF from the exchanges, which
effectively reduces the MWR dividend.
In two cases, Homestead ARB Florida and Fort McClellan, Alabama,
insufficient usage by authorized patrons and operating losses resulted
in the decision to close the stores by December 31, 2003. After
providing the required 90-day advance notification to Congress, we
delayed the closure date in order to respond to congressional concerns.
Because of the limited number of active-duty personnel in the Orlando
area, we propose to convert the combined store to an independent
exchange operation and cease appropriated funding on July 1, 2004.
Grocery items would continue to be available, but will be sold at
exchange prices.
With over two-thirds of active-duty families living off-base, more
single parents, working spouses, deployments and OPTEMPO, there are
special challenges in making sure that military families can and do
take advantage of these important non-pay compensation benefits.
To this end, we need to begin to identify and evaluate a variety of
operating formats and ways to deliver the benefits in those locations
and situations where the traditional store format is not effective.
Rather than viewing these options as a death knell for the benefits, we
aim to encourage DeCA, the Armed Services Exchanges, and our industry
partners to design new approaches that may better meet the demand for
these important benefits.
We have reconfirmed the DOD's commitment to the commissary and
exchange benefits as core elements of family support that provide
valuable non-pay compensation to the military. Our aim is for all
eligible customers to know the value of these benefits and to recognize
them as measurable elements of compensation. We have set performance
goals that should more consistently and effectively define, measure and
communicate the commissary and exchange benefits.
For the second year, the DOD contracted with CFI Group to measure
commissary and exchange customer satisfaction and provide comparison to
industry using the American Customer Satisfaction Index (ACSI). The
commissary and exchange goals are to meet the ACSI average customer
satisfaction scores for the grocery and department/discount store
industries. Although each of the resale activities routinely measures
their own customer satisfaction, the ACSI survey provides an objective
assessment that is benchmarked to industry. During the first 3 years of
their participation in the ACSI survey, we agreed to keep the DeCA,
NEXCOM, and MCX results confidential so a baseline could be created. I
think it is appropriate to recognize that, after receiving their first
scores last year, NEXCOM and the MCX developed special emphasis
programs, using the ACSI survey results to tailor to the areas of
greatest importance to their customers. I am told that their customers
responded to these efforts with higher ratings during the most recent
survey.
Work continues to define and measure commissary and exchange market
basket savings and to benchmark capital investment and MWR dividends.
The Military Exchanges are developing a uniform market basket and
methodology for measuring savings and will use the NEXCOM contract to
conduct the surveys. At this time, NEXCOM and AAFES have completed
their surveys and report average savings of 15.8--16.7 percent
(excluding sales tax, alcohol and tobacco products). The MCX results
should be available mid-year.
IMPROVING MILITARY PERSONNEL MANAGEMENT
Recruiting
The success of our All-Volunteer Force starts with recruiting.
During fiscal year 2003, the military services recruited 178,350 first-
term enlistees and an additional 6,528 individuals with previous
military service into their active-duty components, for a total of
184,878 active duty recruits, attaining over 100 percent of the DOD
goal of 184,366 accessions.
The quality of new active duty recruits remained high in fiscal
year 2003. DOD-wide, 95 percent of new active duty recruits were high
school diploma graduates (against a goal of 90 percent) and 72 percent
scored above average on the Armed Forces Qualification Test (versus a
desired minimum of 60 percent).
In the Reserve components, during fiscal year 2003, the military
services recruited 259,290 first-term enlistees and an additional
84,312 individuals with previous military service for a total of
343,602 recruits, attaining 104 percent of the DOD goal of 331,622
accessions. All active and Reserve components, except the Army National
Guard, achieved their accession goals.
We are closely monitoring the effects of mobilization on recruiting
and retention, especially for the Reserve components. The Reserve end
strength objective for fiscal year 2003 was achieved. Despite a
recruiting shortfall, the Army National Guard did achieve its end
strength, thanks to low attrition. The recruiting picture for the Army
National Guard is much better through the first quarter of fiscal year
2004--achieving 102 percent of mission thus far.
We are optimistic that all Services will achieve their active-duty
recruiting goals this fiscal year. All Services entered fiscal year
2004 with a sizable delayed entry program, and all Services are ahead
of their year-to-date goals for active-duty recruiting. Unlike the
active component, the Reserve components do not routinely contract
recruits for accession into a future period. So, while the active
components entered fiscal year 2003 with healthy delayed entry
programs, the Reserve components must recruit their entire goal in this
current fiscal year.
The trend of an increasing percentage of Reserve component recruits
without prior military service continues. Approximately 50 percent are
now expected to come directly from civilian life. This is a result of
high active component retention contributing to lower Individual Ready
Reserve (IRR) populations.
For 2004, all Reserve components are continuing to focus their
efforts on maintaining aggressive enlistment programs by using both
enlistment and re-enlistment incentives in critical skill areas.
Emphasis will be placed on the prior service market for both officers
and enlisted personnel. The Reserve components will expand their
efforts to contact personnel who are planning to separate from the
active component long before their scheduled separation and educate
them on the opportunities available in the Guard and Reserve. In
addition, the Reserve components will increase their efforts to manage
departures. All Reserve components are achieving success in retention,
with year-to-date attrition well below previous years.
The Services accessed 17,909 commissioned officers to active duty
in fiscal year 2003. The Marine Corps met its numerical commissioning
requirement, with the Army and Navy finishing the year within 1.5
percent of their requirement. The Air Force finished with a shortfall
of 4 percent, almost exclusively in medical specialty direct
appointments. In fiscal year 2004, active-duty officer accessions are
on track in all Services for numerical success this year. In fiscal
year 2003, the Reserve components reduced the shortfall of junior grade
officers by adding an additional 1,455 officers to the force.
Retention
In fiscal year 2003, retention was good. Services met virtually all
of their retention goals. The Marine Corps barely missed its goal for
retaining first-term personnel and the Air Force fell slightly short of
its goal for retaining individuals in their second term of service.
Despite extended deployments, long separations, and dangers of combat,
soldiers are staying with the Army. This year's fiscal year outlook
remains optimistic as evidenced by our first quarter achievements.
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First Quarter Fiscal Year Fiscal Year
Active Duty Enlisted Retention, First Quarter, Fiscal Year 2004 Reenlisted Goal Percent of Goal 2004 Goal 2005 Goal
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Army
- Initial........................................................ 6,121 6,141 99.7 23,000 19,949
- Mid Career..................................................... 5,046 5,276 95.6 20,292 23,528
- Career......................................................... 3,411 3,330 102.4 12,808 11,881
Navy
- Zone A......................................................... 63.1 percent 56 percent Exceeded 56 percent Not available
- Zone B......................................................... 76.3 percent 70 percent Exceeded 70 percent Not available
- Zone C......................................................... 88.5 percent 85 percent Exceeded 85 percent Not available
Air Force
- 1st Term....................................................... 67 percent 55 percent Exceeded 55 percent 55 percent
- 2nd Term....................................................... 75.5 percent 75 percent Exceeded 75 percent 75 percent
- Career......................................................... 97.5 percent 95 percent Exceeded 95 percent 95 percent
Marine Corps
- 1st term....................................................... 4,351 3,813 114 percent 5,958 5,850
- Subsequent..................................................... 2,299 1,407 164 percent 5,628 5,900
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The Services are adequately resourced to meet their retention goals
provided the tempo and economic conditions remain at the same level as
the last fiscal year. We will be monitoring retention carefully should
the tempo increase further, or if economic developments require us to
consider implementing additional incentives.
Joint Officer Management (JOM)
The mission requirements of the military are more focused on joint
tasks; in fact, Joint Task Forces now define the way in which we array
our forces for war and that has filtered down into our training
methods. Military organizational structures have evolved to meet these
new joint warfighting requirements. The DOD's management processes for
joint duty assignments, education, and training are governed by the
1986 Goldwater-Nichols Act.
Although we have experienced profound success, the operating
environment we face has changed since the early days of the Goldwater
Nichols Act. In response, the DOD is refining our strategic plan for
joint officer management, education and training, and is using the
ongoing, congressionally-mandated, Independent Study of Joint
Management and Education to help evaluate and validate how we best meet
the challenges of the early 21st century.
We look forward to working with Congress in strengthening joint
management and training. As a modest start, we are proposing several
administrative reforms to simplify and streamline processes and program
requirements: modifying the definition of a ``tour of duty'' to count
multiple consecutive joint tours as one continuous tour; modifying
annual reporting requirements by adding more meaningful metrics for
measuring joint compliance; allowing the accomplishment of Phase II
Joint Professional Military Education (JPME) in less than 3 months; and
making permanent the joint promotions policy objective for the ``other
joint'' category, which includes Joint Staff Officers (JSOs), to
greater than or equal to the service board average.
The DOD is assessing the entire career continuum of officer
education and training, including joint requirements, with the goal of
reducing the amount of in-residence time required, maximizing viable
advanced distributed learning (ADL) opportunities, and integrating
joint requirements. We want to train and develop our leaders like we
fight--in a joint environment, and we are moving quickly to match
policy to today's operational environment. We seek Congress' assistance
in making these changes in law that might be necessary to support those
common objectives.
Personnel Management Support
Today, management of our military personnel is hindered by numerous
redundant and disconnected systems that do not support streamlined
business processes. The DOD has taken on the task of developing a
single, fully integrated military personnel and pay management system.
The Defense Integrated Military Human Resources System (DIMHRS) will
provide an end-to-end, integrated personnel and pay system for all
military services, including their active, Reserve, and National Guard
components. As the cornerstone for military personnel transformation,
DIMHRS is the vehicle for enabling reengineered business processes,
replacing inefficient and failing systems, reducing data collection
burdens, and, most importantly, ensuring timely and accurate access to
compensation and benefits for all soldiers, sailors, airmen, and
marines. We view this system as critical to providing quality of life
support to our service members and their families as well as
streamlining personnel and pay management for the Services and
providing essential management data to all levels of the DOD.
DIMHRS is being built on a commercial off-the-shelf (COTS) platform
with full support and participation from all military components and
the Defense Finance and Accounting Service. We are managing
requirements and ensuring that the system will implement common
business rules and common data across the DOD. This system is an
investment in our infrastructure that will enable us to track personnel
as they mobilize, deploy, and redeploy while ensuring that all service
members have a complete record of service that ensures that they will
receive all benefits to which they are entitled. We appreciate your
support for this effort.
Building a Foreign Language Capability
Lessons from current operations and the global war on terrorism
have demonstrated the need for increased language ability and
accompanying area knowledge within our Armed Forces, and an increased
emphasis on languages reflective of the post-Cold War threat.
We need to change the way foreign language expertise is valued,
developed and employed within the DOD, and language needs to be viewed
as a military readiness capability. For present and future operations,
we need members of the Armed Forces who can understand and communicate
in languages other than English. This includes service members with
language ability more sophisticated than that routinely achieved
through our current language training and public and private education
systems. We need a way to equip deploying forces with a sufficient
ability to communicate in the language of the land. We also need a plan
for surging capability beyond that of the military forces, when
required. We need service members and leaders who understand the
complexities of languages and cultures in a global society.
Much work needs to be done in this area, and we have engaged a
number of studies to inform our decisions. We have already initiated
the development and employment of crash courses for troops deploying to
Iraq. The Army is executing a pilot IRR program that targets the
enlistment of Arabic speakers for support as linguists.
With over 1,300 faculty and 3,800 students, the Defense Foreign
Language Institute's Foreign Language Center (DLIFLC) is the world's
largest foreign language school--and our primary source of language
instruction. An oft-quoted statistic is that DLIFLC has more faculty
teaching DOD's five highest enrollment languages than all U.S. students
graduating in those languages nationwide. It is an institution whose
product--a language qualified graduate--is critical to global U.S.
military operations. Our first area of emphasis is to ensure that this
school house can support our language capability requirements.
Our fiscal year 2005 goal is to ensure the center can meet critical
requirements by teaching basic language to troops prior to deployment,
to improving training development, and to improving the capability to
produce linguists with an advanced degree of language competence.
Rest and Recuperation (R&R) Leave
Over 50,000 service members and DOD civilians have participated in
the R&R Leave Program in support of OIF and OEF. The R&R Leave Program
is vital to maintaining combat readiness when units are deployed and
engaged in intense operations. Feedback from service members
participating in the R&R Leave Program indicates it is a successful
program offering service members a respite from hostile conditions, an
opportunity to leave the area of responsibility (AOR), release stress,
spend time with their family/friends, and return reenergized. R&R leave
will continue to be offered to military members and DOD civilians
deployed in central command (CENTCOM) AOR in support of the global war
on terror at the discretion of the theater commander.
Citizenship
The DOD is working closely with the Department of Homeland
Security's Citizenship and Immigration Service (CIS) to expedite
citizenship applications for immigrants who serve honorably as members
of our Armed Forces. Approximately 37,000 active duty and Reserve
personnel are non-U.S. citizens and approximately 7,000 of these
personnel have applied for U.S. citizenship. The CIS established a
special office in their Nebraska Processing Center to expedite military
member citizenship applications. Section 329 of 8 U.S.C. provided an
exception where the President can authorize immigrants serving in the
U.S. Armed Forces during times of conflict to apply for citizenship
after 3 years of honorable service. Public Law 108-87 reduced this
waiting period to 1 year. The average time for processing expedited
citizenship applications has been reduced from 9 months to
approximately 90 days. The military services are informing non-U.S.
citizen military members of the opportunity for expedited citizenship
through radio and television, press releases and periodic messages
through command, personnel, legal and public affairs channels. However,
finalizing citizenship requirements for military members overseas has
been problematic. We are working with the CIS to expand authority for
conducting naturalization interviews and swearing-in ceremonies
overseas. In the meantime, the DOD authorizes emergency leave for
service members who need to complete citizenship processing, and seeks
to identify members with pending citizenship applications in order to
ensure they are processed and finalized before they deploy.
Sexual Assault
Sexual assault will not be tolerated in the DOD--that message is
clear throughout the chain of command. It is a crime that is punishable
under the Uniform Code of Military Justice (UCMJ). Commanders at every
level have a duty to take appropriate steps to prevent it, to protect
victims, and hold those who commit such offenses accountable.
Each of the Services has sexual assault policies for the health
care support of victims. This support is available to service members
both in the United States, at overseas duty stations, and in the
current deployment theater.
Last summer the Fowler Panel, an independent panel, investigated
allegations of sexual misconduct at the Air Force Academy. Their report
made recommendations with a single priority in mind: the safety and
well-being of the women at the Air Force Academy. Air Force senior
leaders are implementing those recommendations now. In addition, the
Defense Task Force on Sexual Harassment and Military Service Academies
will assess and make recommendations, including any recommended changes
in law, relating to sexual harassment and violence at the United States
Military and Naval Academies.
However, prevention through education, review, and reinforcement of
what constitutes sexual assault and related crimes, and their
consequences is key. Development and sustainment of working
environments that instill trust among all members must begin at the
lowest level of leadership and continue to the top of the Department.
My Deputy Assistant Secretary of Defense for Force Health Protection
and Readiness, Ellen Embrey, now leads a SECDEF-appointed task force to
ensure proper command climate and infrastructure support is in place to
safeguard the victims of sexual assault.
Domestic Violence/Victims Advocacy
As with sexual assault, domestic violence will not be tolerated in
the DOD. It is an offense against our institutional values and
commanders at every level have a duty to take appropriate steps to
prevent it, protect victims, and hold those who commit them
accountable.
The DOD continues to make significant progress in addressing the
issue of domestic violence within military families. We remain
committed to implementing the recommendations made by the Defense Task
Force on Domestic Violence and have made major strides toward that
goal. Our efforts encompass a range of activities including legislative
and policy change, training for key players in our efforts to prevent
and effectively respond to domestic violence, and collaboration with
civilian organizations.
We worked closely with Congress last spring and summer to create or
change legislation pertaining to transitional compensation for victims
of abuse, shipment of household goods for abused family members, and a
fatality review in each fatality known or suspected to have resulted
from domestic violence or child abuse. These changes are reflected in
the National Defense Authorization Act (NDAA) for Fiscal Year 2004.
The DOD has partnered with the Office on Violence Against Women of
the Department of Justice (DOJ) for several joint initiatives that
include training for law enforcement personnel, victim advocates,
chaplains, and fatality review team members. As a part of our
collaboration with the DOJ, we are conducting demonstration projects in
two communities near large military installations. The goal of the
projects is to develop a coordinated community response to domestic
violence focusing on enhancing victim services and developing special
law enforcement and prosecution units. We know that military and
civilian collaboration is critical to an effective response to domestic
violence since the majority of military members and their families live
off the installations.
The DOD partnered with the Battered Women's Justice Project and the
National Domestic Violence Hotline to conduct training for the Hotline
staff to provide information about the military to enhance Hotline
staffs' ability to assist military related victims who contact the
Hotline. We are also working with the Family Violence Prevention Fund
to develop a comprehensive domestic violence public awareness campaign
that will be disseminated throughout the DOD.
We have initiated implementation of 45 of the nearly 200 task force
recommendations, focusing on recommendations pertaining to victim
safety and advocacy, command education, and training key players who
prevent and respond to domestic violence such as law enforcement
personnel, health care personnel, victim advocates, and chaplains.
We are pleased with the progress we have made but realize there is
more work to be done. We are working to ensure that the policies we
implement are viable across all Services both in the continental United
States and overseas, and minimize the possibility of unintended
consequences that compromise the safety of domestic violence victims
and their children. We collaborate closely with those who will be
responsible for implementing the policies we write to maximize their
effectiveness across the Department.
ENTITLEMENTS GROWTH
Military Compensation
Sound compensation practices are essential to attracting and
retaining the caliber of individuals needed for a robust All-Volunteer
Force. With the support of Congress, we have made great progress over
the last few years in improving our members' basic pay. Since fiscal
year 2000, basic pay has increased 29 percent. It is particularly
noteworthy that mid-grade noncommissioned officers, who represent the
core of experience and talent in our military services, have seen their
pay increase an average of 35 percent.
Likewise, we applaud Congress' continued support for reducing
military members' out-of-pocket housing costs, which stood at nearly 18
percent in fiscal year 2000. Through Basic Allowance for Housing
increases during each of the past few fiscal years, we will achieve our
goal of totally eliminating average out-of-pocket housing costs with
this year's President's budget.
To capitalize on our successes in recruiting and retention and
sustain that momentum, we must continue to invest in items that
leverage readiness. Authorities for flexible compensation tools enable
the DOD to tailor incentives to respond to specific readiness demands
and provide the capacity to efficiently start and stop them. For
example, we are seeking an increase in the ceiling for Hardship Duty
Pay, which will furnish the DOD with the ability to compensate
appropriately members who are repeatedly deployed away from their
families and placed in harm's way in support of contingency operations.
Additionally, increased use of the recent Assignment Incentive Pay
authority will provide a viable means of incentivizing hard-to-fill
duty stations, such as Korea and other remote locations, which directly
impacts unit readiness in a positive way.
Conversely, we discourage the expansion of entitlements and the
creation of new ones that do not leverage readiness. For example,
TRICARE for non-active reservists and their families could have a long-
term fixed cost of $1 billion annually with little payoff in readiness.
The phase-in of concurrent receipt for retirees with at least a 50-
percent disability and expansion of the Combat-Related Special
Compensation program, while not directly reflected in the Department's
budget, will cost $6.1 billion a year within 10 years ($4.1 billion
from the DOD retirement fund and $1.5 billion from the Department of
Veterans' Affairs (VA) entitlements), funds that could potentially be
applied to areas that better address national security needs. The chart
below illustrates the growth in the cost of recent new entitlements
since 2000, projected out to 2010.
This year, we understand Congress may be considering additional
expansions of entitlements programs, such as lowering the age Reserve
retirees receive their annuity from 60 to 55. Preliminary, rough
estimates indicate that this could cost $6.6 billion in payments,
nearly $4 billion in added health care costs, and $14 billion in
Treasury outlays over the next 10 years. Yet, we have no evidence this
would help shape the force or improve readiness; most reservists who
would immediately benefit are already retired. Proposals to eliminate
the reduction in survivor benefits that takes place at age 62, from 55
percent to 35 percent of military retired pay, when social security
provides the difference, could cost $800 million the first year and
exceed $1 billion per year within 5 years. A 5-year phase-in has been
scored by Congressional Budget Office (CBO) to cost $7 billion over 10
years. The phase-in of concurrent receipt, if expanded to full
concurrent receipt, would equal $8.4 billion a year within 10 years
(almost 40 percent greater than the newly-passed benefits).
More long-term entitlements are not the answer to our readiness
issues. We need flexible compensation and benefit authorities that can
focus benefits to support members deployed to a theater of hostilities,
as well as their families, and can be terminated when no longer
necessary. We firmly believe authorities of the type that leverage
readiness best serve the national defense.
The recent temporary increases in the rates of Imminent Danger Pay
(IDP) and Family Separation Allowance (FSA) have certainly been
beneficial to our deployed forces, but cost us over $200 million
annually in payments to members not in Iraq or Afghanistan--especially
the increase in FSA. We would prefer to use more flexible compensation
tools that allow us tailor incentives to respond to specific readiness
demands and provide the capacity to efficiently start and stop them.
But, we also do not want to propose anything that would cut the pay of
members serving in harms way. While we do not yet have a specific
proposal for you pertaining to IDP and FSA, we do believe the increase
in IDP is probably not unreasonable. But the 150-percent increase in
FSA is excessive, especially considering it is payable worldwide,
including in the United States. We would probably prefer to see a
smaller increase, with some form of grandfather at the current rate for
anyone already receiving that rate. We plan to have a specific proposal
ready in the near future.
Payments to Disabled Retirees
While the DOD does not favor further expansion of the concurrent
receipt related entitlements, we do take very seriously our obligation
to fully implement the programs Congress recently established for our
disabled retirees. In November 2003, the NDAA for Fiscal Year 2004
provided for a 10-year phase-in of concurrent receipt for retirees with
at least a 50 percent VA disability rating, effective January 1, 2004.
Those rated 100 percent disabled would receive $750 a month in the
first year. On February 2, we made initial payments to over 144,000
eligible retirees, representing over 90 percent of all those eligible.
Those who were not paid have records that require manual computations
due to exclusions for part of their military disability retired pay,
garnishments, or divisions of retired pay with former spouses.
Nonetheless, when determined, all their payments will be retroactive to
the 1st of the year.
Much more complicated is the 1-year-old Combat-Related Special
Compensation (CRSC) program. To comply with the law in this program,
the DOD must make what are often complex determinations of the source
of a disability using decades old, often incomplete, paper records
provided by the retiree or the Department of Veterans' Affairs. We have
been continually adding resources to accomplish this mission and now
have about 100 people working full-time reviewing records and managing
the CRSC program. To date, we have received nearly 42,700 applications
for CRSC, reviewed over 44 percent of them, and approved 10,400. We
anticipate tens of thousands of new applications following the November
expansion of the program, but will soon be ready to accept and process
them. Again, no matter when received or approved, CRSC payments will be
retroactive to applicable program effective date, with back payments
made in the first check or payment.
CONCLUSION
In conclusion, Mr. Chairman, let me emphasize that everywhere I go
on my visits to military communities, and to visit troops who are
deployed, I hear of the tremendous value for these programs and
benefits. In today's world, when we ask so much of our service members
and their families, it is of paramount importance to provide the
support they require. I thank you and the members of this subcommittee
for your own outstanding and continuing support of the military
personnel community.
Senator Chambliss. Thank you very much. Dr. Winkenwerder,
welcome, and we look forward to hearing from you.
STATEMENT OF HON. WILLIAM WINKENWERDER, JR., ASSISTANT
SECRETARY OF DEFENSE FOR HEALTH AFFAIRS
Dr. Winkenwerder. Thank you, Mr. Chairman. Distinguished
members of the subcommittee, thank you for the opportunity to
discuss the DOD military health system. Over the past year, the
military health system has performed superbly on all fronts,
supporting operations in Iraq and Afghanistan, ensuring troop
readiness, supporting our activated guardsmen and reservists
and their families, and we've also awarded a whole new suite of
TRICARE contracts. There's been significant progress in all
areas.
Despite serving in some of the most austere environments on
earth, our disease and non-battle injury rates among our
deployed personnel are the lowest ever and the lowest really
that we're able to determine in military history. The Services
have improved medical screening to ensure that our forces are
healthy and fit to deploy and they've increased emphasis on
theater surveillance, allowing the commanders and the medics to
identify and then mitigate risks.
The Services evaluate all members today pre- and post-
deployment, and permanent health records are maintained. I have
some good news with regard to our returning service members
thus far. Over 90 percent of 300,000 re-deploying service
members who have come back so far have reported that their
health is either good, very good, or excellent. I think that's
good news.
In January, we initiated a quality assurance program to
monitor Service health assessment programs, including some
periodic visits to the bases to assess program compliance. We
continue to immunize troops from diseases and agents that could
be used as biological weapons, such as anthrax and smallpox.
Vaccines against these threats are based on sound scientific
principles and they're verified by outside experts. To date,
we've vaccinated more than 1 million service members against
anthrax and about 580,000 against smallpox.
Ensuring medical readiness of activated reservists and
providing full coverage for their families is among our highest
priorities. As we proceed--and I'm pleased to talk about this
issue further, as I know you have an interest in it--I believe
we must carefully review the cost of providing increased
entitlements and benefits to reservists who have not been
activated and perhaps look at a limited demonstration to test
the program's feasibility and the assumptions that some have
about what the beneficial impact may be.
To support combat operations in Iraq and Afghanistan,
medical care was deployed far forward, available in many
instances just within minutes of injury. Over 98 percent of
casualties who arrived at medical care survived their injuries,
and one-third of those returned to duty within 72 hours.
Far-forward medical care, improved personal protection, and
operational risk management techniques are saving lives. For
those seriously ill or injured, we rapidly evacuate them to
definitive care and use intensive care teams to treat patients
during transit, including in the back of C-130s. Specialized
treatment programs are available at our larger medical centers,
like Walter Reed and Bethesda. Walter Reed has a world-class
amputee management program.
Mental health is integral and is very important to overall
health, and the Services have full mental health service
programs at home and in support of our deployed service
members. These include prevention--suicide prevention and
stress management programs that are supported by the leadership
and that are tailored to the particular environment.
Increased pre-deployment screening has created a backlog of
activated reservists who are waiting for clearance to deploy.
The Army has worked aggressively to reduce this backlog, and
the number of troops in that status is declining.
The DOD has approved the transition of care for service
members to the Department of Veterans' Affairs (VA). VA
counselors today advise the seriously injured or those that are
really ill on benefits, disability ratings, and claims
processing before the member is discharged from the hospital.
DOD and VA share health information electronically and we've
implemented the first stage of our computerized electronic
health record, and we're pursuing full interoperability between
our record system and the VA's.
One recent initiative that we've undertaken to better
support our families is in the area of obstetrical and newborn
care. Childbirth is a special time for families and it's
critical that we in the military embrace the unique
requirements of our beneficiaries. Our health care personnel,
we believe, know first-hand about the special aspects of
military life, including the mentioned challenges of family
separations. We want to be our beneficiaries' first choice for
health care, and it starts at birth.
To improve TRICARE, we've reduced the number of TRICARE
regions from 11 to 3, and the number of contracts from 7 to 3.
Beneficiaries, as we implement these new contracts over the
next 6 to 8 months, we believe will realize improved access to
care, better customer service, and enhanced quality. We've
markedly improved our claims processing and now enjoy industry-
leading performance. In 2003, we processed over 104 million
medical claims. That's a lot of claims. Ninety-nine percent of
those were processed within 30 days.
A new TRICARE governance plan will streamline management
and enhance customer service. We strengthened our direct care
system, operated by the uniformed medics and our purchased care
partnerships, by increasing flexibility and interoperability.
Three new TRICARE regional directors will integrate the
military direct care system and the civilian networks to ensure
better beneficiary support.
We're employing another new position, what we're calling
the senior market manager in a local area, for example, like
here in the National Capital area, to optimize the integration
of service across the Army, Navy, and the Air Force facilities.
The DOD actively monitors the quality of care within the
military system. It helps us to use a series of metrics and
measures and data and benchmarks from the industry, and I'm
pleased to say that we performed very well in many areas, and
we're working hard to improve in all areas.
Defense health program costs continue to rise. In 2003, we
experienced a 7-percent increase in new users and we expect the
same this year in 2004. The growth is the result of increased
use of TRICARE by our eligible beneficiaries. To fund this
growth, our fiscal year 2005 budget is 15 percent more than
this year. The costs of the Medicare-Eligible Retiree Health
Care Fund, which pays for the TRICARE For Life benefit, are not
reflected in this request, nor is the funding for the global
war on terrorism.
We need your help in restoring flexibility to manage our
Defense health resources. With the new contracts and the
implementation of a prospective payment system, we need
flexibility to move funds between the direct care system and
the private sector care system. Currently, for the military
treatment facility, what are called revised financing funds are
in the private sector budget.
Requiring that we obtain re-programming limits our
flexibility, so we appreciate Congress' intent and desire to
protect the military facility funding. However, the current
restrictions are having an adverse effect. We urge that you
allow us to manage the Defense health program as an integrated
system so that funds can flow on a timely basis to where the
care is needed.
Let me just close by saying I've been on the job now for
2\1/2\ years and I've had the opportunity to visit military
medical units worldwide. I'm extremely proud of the men and
women who serve their country in the military health system.
They're courageous, dedicated, and caring professionals whose
talents, in my judgement, are second to none. They're America's
best and I'm proud to serve with them.
The initiatives I've outlined focus on quality,
effectiveness, and satisfaction. They ensure readiness while
providing a valued benefit. With your support, we'll continue
to offer world-class health care to the men and women serving
in our military. Thank you, and I'd be happy to answer any of
your questions.
[The prepared statement of Dr. Winkenwerder follows:]
Prepared Statement by Hon. William Winkenwerder, Jr.
Senator Chambliss, Senator Nelson, distinguished members of the
subcommittee, I am honored to have this opportunity to discuss with you
the Military Health System (MHS). Military medical personnel have
superbly supported military operations in Afghanistan, Iraq, and
elsewhere. We have awarded a full suite of new TRICARE contracts,
extended our sharing and cooperative efforts with other Federal
agencies, and continued to provide quality healthcare to our 8.9
million beneficiaries. Using the balanced scorecard approach to
strategic planning, we have focused on readiness, effectiveness of our
health plan and patient satisfaction with access to care.
MILITARY HEALTH SYSTEM FUNDING
Before describing our activities, I would like to address our
funding situation and highlight initiatives to manage costs. Defense
Health Program (DHP) costs continue to rise due to increased
utilization of the MHS. The fiscal year 2005 DHP funding request is
$17.640 billion for operation and maintenance (O&M), procurement, and
research, development, test, and evaluation (RDT&E) appropriations to
finance the MHS mission. We project total military health spending to
pay for all health-related costs including personnel expenses, and
retiree health costs, to be $30.4 billion for fiscal year 2005. In
2003, the DHP experienced a 7-percent increase in new users, and we
anticipate another 7 percent growth for 2004. This growth is the result
of increased health care costs in the private sector, and the
consequent election of MHS-eligible beneficiaries, mainly our retirees,
to drop private insurance coverage and rely upon TRICARE. Additionally,
activation of Reserve component members adds to the number of MHS-
eligible beneficiaries. To fund this growth, the O&M appropriation
submission is 15 percent more than the fiscal year 2004 appropriated
amount.
The DOD has taken several actions to better manage resources. The
MHS is implementing performance-based budgeting, focusing on the value
of services delivered rather than using other cost methods. We are
introducing an integrated pharmacy benefits program that uses a
standardized formulary that is clinically and fiscally sound. Federal
pricing of pharmaceuticals in the TRICARE retail pharmacy program will
significantly contain costs. Quality management programs continue to
ensure that care provided is clinically appropriate and within
prescribed standards.
Performance-based budgeting
With this budgeting approach, we intend to base military treatment
facility (MTF) budgets on output or work-related factors such as the
number of enrollees, hospital admissions, prescriptions filled, and
clinic visits, rather than on anticipated requirements such as number
of staff employed, increased supply costs, and historical workload. We
will institute a Prospective Payment System for MTFs with capitation
payments for their enrollees. We will also include a fee-for-service
funding mechanism for MTFs that is tied to the value of care provided
for beneficiaries not enrolled at their facility.
Integrated pharmacy benefits program
The redesign of our pharmacy programs into a single, integrated
program, beginning in June 2004, simplifies and allows us to more
effectively manage this $4 billion benefit. We will standardize
formulary management, achieve uniform access to all medications,
enhance portability, and involve beneficiaries in formulary decision-
making. We will promote the use of more cost-effective products and
points of service. Application of Federal pricing for the retail
pharmacy benefit will allow the Department to obtain manufacturer
refunds for medications obtained through this point of service. We
currently use Federal pricing for mail order and MTF pharmacy services.
Quality management programs
We continue to improve the quality of care delivered throughout the
MHS, employing sound management practices and metrics to ensure
appropriateness of care. We monitor the health of our population using
Healthy People 2010 goals as a benchmark, and we measure the quality of
care provided using Joint Commission on Accreditation of Healthcare
Organizations Oryx indicators.
Our new health care contracts use best-practice principles to
improve beneficiary satisfaction and control private sector costs.
Civilian partners must manage enrollee healthcare and can control their
costs by referring more care to MTFs. In concert with these new
contracts, and the implementation of the Prospective Payment System to
create financial incentives for MTFs, we need the flexibility to flow
funds between MTFs and the private sector. Currently, MTF revised
financing funds are in the private sector budget activity group.
Restricting the movement of DHP funds does not allow MTFs to use these
revised financing funds to increase productivity and workload without
prior-approval reprogramming. We appreciate the congressional intent to
protect direct care funding. However, the current restrictions on
funding adversely affect MTFs as well as care in the private sector. We
urge you to allow MTFs and the MHS to manage the DHP as an integrated
system. Funds must be allowed to flow on a timely basis to where care
is delivered. We need your help in restoring flexibility needed to
manage DHP resources across budget activity groups.
FORCE HEALTH PROTECTION
The Department of Defense's (DOD) Force Health Protection program
is designed to preserve and protect the health and fitness of our
service members from the time they enter the service until their
separation or retirement. The Services have utilized preventive health
measures, environmental surveillance, and advances in military medicine
to support military operations worldwide. Despite deployments to some
of the most austere environments imaginable, observed disease non-
battle injury and illness rates remain the lowest in modern military
history. This is the result of increased screening, line commitment and
service member education.
Health assessments
We ensure a healthy force by applying high medical standards at
accession, conducting periodic medical and dental examinations and
health assessments, providing required immunizations, and providing
high quality health care when needed. Learning from the Gulf War, our
policy now requires that before and after deployment service members
receive health assessments to ensure health readiness and to identify
and capture any health issues upon their return. Records are maintained
in the individual's permanent health record and an electronic copy of
the post-deployment health assessment is archived for easy retrieval.
We have started an aggressive quality assurance program to monitor
conduct of these health assessments.
Besides conducting a pre-deployment health assessment, deploying
personnel are provided required personal protective and medical
equipment, serum samples are obtained, dental readiness is determined
and health briefings are conducted.
We use post-deployment health assessments to gather information
from deployed service members and assist medical personnel evaluate
health concerns or problems that may be related to deployment.
Individual discussions with licensed health care providers help to
determine the need for more detailed medical follow up care. Blood
samples are collected within 30 days of redeployment and are retained
in the DOD Serum Repository. Post-deployment health assessments and
deployment health records are maintained in the permanent health
record, which is available to the Department of Veterans' Affairs (VA)
upon the service member's separation from the military.
In January, I established a deployment health quality assurance
program. The Defense Medical Surveillance System (DMSS) provides
periodic reports on centralized pre- and post-deployment health
assessment programs, as well as reports on service-specific deployment
health quality assurance programs, and includes periodic visits to
military installations to assess program compliance. DMSS maintains a
centralized database of deployment health assessments. DMSS provides
weekly reports on post-deployment health assessments and monthly
reports on pre-deployment health assessments. Post-deployment reports
include data on service members' health status, medical problems,
mental health and exposure concerns, blood samples, and referrals for
post-deployment care. Over 90 percent of the 300,000 redeploying
service members have reported their health status as good, very good,
or excellent.
Immunization programs
Immunizations offer protection from endemic disease, as well as
from agents that could be used as biological weapons, including anthrax
and smallpox. Vaccines against these disease threats are highly
effective. Our programs are based on sound scientific information and
verified by independent experts. They are essential to keep our service
members protected. The DOD has succeeded in protecting many hundreds of
thousands of service members against two deadly infections--anthrax and
smallpox. We protected over a million service members against anthrax,
and over 580,000 personnel have received the smallpox vaccination.
The National Academy of Sciences' Institute of Medicine, in a
congressionally-mandated report, concluded that anthrax vaccine is both
safe and effective to protect humans against all forms of anthrax.
Those receiving the vaccine commonly experience some local discomfort,
such as redness, itching or swelling; these reactions are comparable to
those observed with other vaccines. On December 30, 2003, the Food and
Drug Administration (FDA) issued a final rule and order for a number of
products, including anthrax vaccine. They concluded, ``the licensed
anthrax vaccine is safe and effective for the prevention of anthrax
disease, regardless of the route of exposure.''
Like the anthrax vaccine, the smallpox vaccine is fully licensed by
the FDA and is safe and effective. However, there are more risks
associated with administration of the smallpox vaccine. By carefully
screening recipients with known risk factors, we have kept serious
adverse effects well below the number anticipated when the vaccination
program began. The Centers for Disease Control and Prevention (CDCP)
tracks possible reactions to these and other vaccines through the
Vaccine Adverse Event Reporting System (VAERS), which is co-sponsored
by the FDA. The DOD encourages all service members to report any
reactions to VAERS. Like all vaccines, most adverse events noted with
smallpox vaccine are minor and temporary. Serious events, such as those
requiring hospitalization, are extremely rare.
Combat casualty care
For military operations in Afghanistan and Iraq, medical care was
deployed far forward, available within minutes of injury. Based on our
current analysis, over 98 percent of those wounded have survived, and
one-third returned to duty within 72 hours. It is clear that far
forward medical care, improved personal protection, and operational
risk management techniques continue to save lives. For Operation Iraqi
Freedom (OIF), the rate of non-combat disease or injury is lower than
in any previous U.S. conflict.
Mental health care is an integral part of the MHS, and we have
programs in place to identify and support service members and families
with special needs. The military services have a full range of mental
health services available for deployed personnel, including suicide
prevention programs sponsored by the Service leadership and tailored to
operational environments. Each Service has a program to ease the return
and reintegration of deployed service members to families and life at
home.
For service members sustaining serious injury or illness, the MHS
can rapidly evacuate them to definitive care. Our aeromedical
evacuation system has advanced to the point that specialized teams can
accompany and treat patients during transit to the next level of care.
In the United States, two of our premier medical centers, Walter Reed
Army Medical Center and the National Naval Medical Center, provide
service members extraordinary care. Walter Reed operates the U.S. Army
Amputee Patient Care Program, featuring a highly skilled multi-
disciplinary staff and first-of-its-kind technology. In association
with the VA, this program strives to return patients to pre-injury
performance levels. Walter Reed is one of two sites worldwide that is
fitting patients with the Utah33 arm, a technology that permits
simultaneous motion for the elbow and wrist. It is the only facility
fitting patients with a fast sensor hand that automatically maintains
consistent hand pressure. Many soldiers with above-the-knee amputations
receive the C-leg, a device containing a computerized chip to analyze
motion 50 times per second, making ambulation on stairs possible.
Medical technology on the battlefield
Last year we introduced elements of the Theater Medical Information
Program (TMIP) and Joint Medical Workstation for OIF. These
capabilities enable medical units to electronically capture and
disseminate near real-time surveillance information to commanders.
Information provided includes in-theater medical data, environmental
hazard identification and exposure data, and critical logistics data
such as blood supply, hospital bed and equipment availability. TMIP,
through the Joint Medical Workstation, links care in theater with the
sustaining base using interoperable data collection tools. This system
serves as the medical component of the Global Combat Support System.
New medical devices introduced during OIF provided field medics
with enhanced blood-clotting capability, and light, modular diagnostic
equipment for use by far-forward medical forces. Advanced personal
protective gear prevents injuries and is saving lives.
Medical hold
One consequence of improved pre- and post-deployment health
assessment screening is the identification of service members medically
unqualified for deployment, or even military service. This has
generated additional Medical Evaluation Board processing workload, and
resulted in large numbers of service members awaiting healthcare and
specialty consultations at mobilization sites. The Army has acted to
alleviate this backlog, and has significantly reduced the numbers of
individuals in this category. We remain committed to deploying healthy
and fit service members and to providing consistent, accurate post-
deployment health evaluations with appropriate, expeditious follow-up
care when needed.
Individual medical readiness.
Among the performance measures we track is the individual medical
readiness status of all service members. For the first time, the MHS
has a common tool to track individual medical readiness metrics for
health and dental assessments, immunizations, laboratory tests,
required medical equipment and limiting medical conditions. This tool
allows unit commanders to monitor the readiness of their members and
units.
Transition to VA Care
After returning from deployment, service members may receive care
by military or VA providers. Service members referred for a Physical
Evaluation Board attend the Disability Transition Assistance Program,
where VA counselors advise on benefits, disability ratings and claim
processing procedures. Members voluntarily separating and not referred
to a Physical Evaluation Board receive mandatory pre-separation
counseling through the Transition Assistance Management Program,
receiving briefings on VA benefits and availability of VA health care
services.
We achieved a significant advance in our efforts toward a seamless
transition with the establishment of the Federal Health Information
Exchange. This exchange transfers electronic health information on
separating service members to the VA. Currently, we provide the VA
laboratory results, outpatient pharmacy data, radiology results,
discharge summaries, demographics admission, disposition and transfer
information, allergy information and consultation results. We are on
still on track to have two-way real time exchange of electronic health
information with the VA by the end of fiscal year 2005. In addition, we
have created integration points, with VA, that will permit VA to access
the Defense Enrollment and Eligibility Reporting System (DEERS) in real
time by the end of 2005.
BIOLOGICAL, CHEMICAL AND NUCLEAR WARFARE MEDICAL COUNTERMEASURES
Announced last year, Project Bioshield calls for identification and
procurement of medical countermeasures to weapons of mass destruction
(WMD). With the Departments of Health and Human Services and Homeland
Security, we are actively developing a national priority for medical
countermeasures to biological, chemical, and nuclear threats. This
national priority will allow the U.S. Government to attract industry to
develop and manufacture needed medical WMD countermeasures. The work
collaboratively done on anthrax and smallpox is a start, but the effort
is more comprehensive. Future work will include additional medical
countermeasures.
DOD-VA PARTNERSHIP
We have successfully shared healthcare resources with the VA for 20
years, but opportunities remain. We recently introduced a common
national billing rate for our sharing agreements, greatly simplifying
administrative processes. In 2003, the President's Task Force to
Improve Health Care Delivery for our Nation's veterans outlined a broad
and substantive agenda to foster greater collaboration. We have already
taken action on a number of recommendations. We initiated a joint
strategic planning process, began sharing medical information
electronically, identified additional joint contracting opportunities,
and included the VA in the development of the Request for Proposal for
the Next Generation of TRICARE Contracts. Greater collaboration on
capital planning and facility life-cycle management will benefit
beneficiaries and taxpayers alike.
We have initiated seven demonstration projects at seven sites with
the VA. These demonstrations entail budget and financial management,
coordinated staffing and assignments, and sharing of medical
information and information technologies. Our joint Health Executive
Committee approved the following sites for these demonstrations:
Budget and Financial Management
VA Pacific Islands Health Care System--Tripler
Army Medical Center
Alaska VA Health Care System--Elmendorf Air
Force Base, 3rd Medical Group
Coordinated Staffing and Assignment
Augusta VA Health Care System--Eisenhower Army
Medical Center
Hampton VA Medical Center--Langley Air Force
Base, 1st Medical Group
Medical Information and Information Technology
Puget Sound VA Health Care System--Madigan
Army Medical Center
El Paso VA Health Care System--William
Beaumont Army Medical Center
South Texas VA Health Care System--Wilford
Hall Air Force Medical Center and Brooke Army Medical
Center
TRICARE--THE MILITARY HEALTH PLAN
We have embarked on a comprehensive transformation for how we will
organize, manage and motivate our health delivery system to better
serve our beneficiaries. Our goal remains constant; providing
accessible, quality health care that fosters patient satisfaction with
all aspects of their health care. Highlights of this transformation
include family centered care, patient safety, health plan governance,
and new TRICARE contracts.
Family-centered care
To improve satisfaction with the MHS, we introduced family centered
care this year, focusing on obstetrical and newborn care. Using
beneficiary input, we revised maternal and newborn services in our
military medical facilities to enhance emotional well-being, privacy
and personal preferences. This program respects family and cultural
beliefs and offers treatment choices including pain management, and
testing options before, during and after childbirth. We encourage
families to participate in the birth experience. Childbirth is a
special time for the family. Unfortunately, many service members are
not available to participate in this experience. We believe it is
critical that the MHS accommodates the unique requirements of our
service members and their families. Our health care personnel know
first-hand about the separation aspects of military life. We want to be
our beneficiaries' first choice for health care and it starts at birth.
Patient safety
We place a high priority on patient safety, and remain committed to
providing all resources to prevent medical errors and ensure patient
safety. Our Patient Safety Center collects and analyzes safety data
from military medical facilities and advises the Patient Safety
Executive Council, chaired by the Deputy Assistant Secretary of Defense
for Clinical Programs and Policy. Our safety record is strong, and we
intend to be a model for other health care systems.
Governance
The new TRICARE organizational structure will streamline health
care management and enhance efficiency, productivity and customer
service. This restructuring strengthens the partnership between the
direct care system and our purchased care contractors by providing more
flexibility and interoperability in the MHS. Three TRICARE Regional
Directors will integrate military treatment facilities and civilian
networks to ensure support to local commanders and oversee regional
performance.
We increased medical commander responsibilities and accountability
for their local health care markets. Commanders will be directly
responsible for all health care services and support provided to their
patients, including patient appointing, utilization management, the use
of civilian providers in military hospitals and clinics (i.e., resource
sharing providers), and other local services. We will have 13 multi-MTF
markets with Service-assigned senior market managers to effectively use
available resources.
The central management effort in TRICARE will be to establish and
then manage toward objectives set in annual business plans; plans
developed locally and then built into service and regional plans. The
new Regional Directors have a key role in improving provider
participation in TRICARE, and in improving TRICARE Standard support.
Gaining beneficiary support and satisfying their health care needs
serve as the objectives for which the TRICARE contracts and
organization are designed.
TRICARE Contracts
The first step in redesigning TRICARE was to simplify. We reduced
the number of TRICARE regions from 11 to 3, and reduced the number of
contracts from 7 to 3. With these new contracts, beneficiaries will
realize improved access to care, better customer service and enhanced
quality of care. Current and future contractors have committed to
smoothly transition every aspect of their responsibilities while
maintaining the highest standard of care and service. The DOD remains
committed to keeping beneficiaries informed throughout this transition.
We have ``carved out'' major elements of the current TRICARE
contracts into separate entities. These new contracts leverage the
expertise resident in companies whose core competency is pharmacy
management, claims processing and marketing. We have established
national contracts that improve management and beneficiary
satisfaction.
Pharmacy management
An integrated pharmacy benefits program brings consistency to our
military, mail-order, and retail pharmacies. It uses a uniform
formulary that is clinically appropriate, cost-effective, and developed
with beneficiary input. This integrated program allows Federal pricing
of pharmaceuticals for our retail program, allows better management and
improves beneficiary satisfaction by making it easier to obtain
prescriptions while traveling.
Claims processing
We have markedly improved claims processing performance and now
lead the industry in all measures. During 2003, we processed 104.6
million claims, with over 99 percent of clean claims processed within
30 days. Only 1 percent of claims cannot be processed and are returned
for correction; the industry experience for returned claims frequently
exceeds 25 percent. Audits of processed claims show that errors remain
below 2 percent for payment and 3 percent for other errors. This
compares favorably with published rates for managed care carriers that
range from 6 percent to over 30 percent. The claims processing ``carve
out'' will focus on those claims submitted by our senior beneficiaries
as supplemental to Medicare in the TRICARE for Life program.
Establishing a single claims processor for dually eligible Medicare-
TRICARE patients adds consistency and enhances beneficiary
satisfaction.
Marketing
A consistent approach through a national suite of marketing and
educational materials will bring clarity and consistency to the TRICARE
messages. Materials development will involve beneficiaries, research of
current trends and analysis of past approaches. Materials will include
beneficiary and provider handbooks, briefings, brochures, health and
wellness pamphlets, newsletters, and bulletins. Regional content is
included and templates are created to allow for local modification.
TRICARE Standard improvements
To better assist beneficiaries who choose to use the TRICARE
Standard option, we recently updated our online provider directory,
streamlining search capabilities and adding questions and answers. We
have emphasized the need for accuracy and reliability of provider
information and customer satisfaction in the new TRICARE contracts.
Based on congressional direction last year to better serve TRICARE
Standard beneficiaries, we have initiated provider surveys and outreach
assistance to these beneficiaries. The Regional Director will have the
responsibility to ensure that TRICARE works for Standard beneficiaries
in the region.
RESERVE HEALTH BENEFITS
In addition to the enhanced benefits the DOD offered to activated
Reserve component members and their families during 2003, the fiscal
year 2004 DOD Supplemental Appropriations Act and the National Defense
Authorization Act (NDAA) for Fiscal Year 2004 included additional
benefits. Assuring the medical readiness of reservists when called to
active duty is among our highest priorities. Providing support to
families of activated Reserve component personnel is vitally important
especially in the sponsor's transition to and from active duty. As the
DOD proceeds in this area, we must carefully review the cost of
providing increased entitlements and benefits to Reserve component
personnel who have not been activated--perhaps through a limited
demonstration program to test feasibility and effectiveness. A key
issue would be the effect of a new entitlement on recruitment,
retention, and medical readiness of both Reserve and active duty
members.
INFORMATION TECHNOLOGY
The MHS continues to introduce state-of-the-art information
technology solutions and products to our health care team worldwide.
Some of these solutions--the Pharmacy Data Transaction Service and the
Defense Medical Logistics Support System (DMLSS) to name two, have
received national awards for the application of technology in support
of medical readiness and patient safety.
This year we will introduce globally the Composite Health Care
System II (CHCS II), the military electronic health record. After years
in design, development and testing, we are embarking on one of the most
comprehensive technology deployments ever undertaken by a health care
system. By the end of 2005, we will have completed this implementation.
CHCS II represents a quantum leap in our ability to collect, retrieve,
and analyze patient data. Clinical applications of CHCS II will
populate the TMIP in battlefield versions. Clinical information will be
sent to CHCS II and stored in the DOD Clinical Data Repository. CHCS II
met the eight functions determined by the Institute of Medicine to be
essential to enhance safety, quality, and efficiency of health care
delivery. It ensures health information continuity and patient-centered
delivery, and is an industry leader. This system will vastly improve
the quality and efficiency of care, and support medical and line
commanders.
Another enhancement to health care delivery is TRICARE Online, our
enterprise-wide, secure online medical portal for use by DOD
beneficiaries, providers, and managers to access available health care
services, benefits and information. This Health Information Portability
and Accountability Act (HIPAA) compliant tool provides beneficiaries
with a communication system for appointment scheduling, access to 18
million pages of quality medical information, interactive health tools,
and administrative information on our medical facilities and providers.
Future capabilities will include pharmacy refill and renewal,
appointment reminders, an ability to request routine tests, structured
provider to patient messaging, and more. TRICARE Online has received
the Government Solution Center's 2003 Excellence in Government Pioneer
Award for Best Practice Application and the International Association
of Business Communicators' Silver Inkwell Award honoring the industry's
best in strategic communication.
Mr. Chairman, distinguished members of the subcommittee, you have
graciously allowed me to outline many of the programs and activities
currently under way in the MHS. I would like to take a moment to tell
you about the men and women who accomplish the mission of the MHS. I've
been on the job now for 2\1/2\ half years, and I have had the
opportunity to visit military medical units across the United States,
Europe, Southeast and Southwest Asia, and at sea. I am extremely proud
of the military and civilian men and women in the MHS who serve their
country. They are courageous, dedicated, exemplary professionals whose
talents are second to none. They are America's best, and I am proud to
serve with them.
Health care is a key quality of life issue for our service members
and their families. We believe that with many of our new initiatives
focused on our patients, on quality and effectiveness, and on ensuring
readiness that we offer a valued health care benefit. With your
support, we will continue to offer the uniformed men and women of the
United States world-class health care. Thank you.
Senator Chambliss. Gentlemen, thank both of you very much.
Secretary Abell, let me start with you. Senator Nelson and I,
along with Senator Dodd and Senator Alexander, have been
conducting some hearings around the country relative to
educating our military children and making sure that the needs
of the families of deployed men and women are being taken care
of.
I'm very interested in the DOD's ongoing review of DOD
schools. As you probably know, I have several DOD schools in my
State. I have seven at Fort Benning alone. Last October, Fort
Benning held a town hall meeting to discuss the future of the
base schools where over 1,000 parents of military children
attended. The overwhelming preference of those parents is that
the base schools should remain open.
Also, I recently learned of a survey issued to the parents
of students of Fort Benning schools, the results of which were
sent to your office, and I understand DOD is going to be making
decisions relative to the future status of DOD schools this
summer.
I appreciate the fact that this is a difficult issue for
the Department. I guess one could argue that educating young
children is not a mission of the DOD. But I know that you're
sensitive and compassionate and that you probably agree with me
that military children and military families have a very unique
need that is not shared by the civilian population, and for
this reason it makes sense that military children should be
educated in their own environment under a system managed by
DOD.
Now, I'd like for you to tell me a little about the content
and purpose of this survey, the one at Fort Benning. I assume
it was a standardized survey that was used in other parts of
the country. I'd like you to provide a copy of that survey for
the record, and I'd also like your assurance that you will keep
Senator Nelson, myself, and other members of this subcommittee
advised of the ongoing thought process as you proceed towards
making some decisions regarding DOD schools this summer.
Mr. Abell. To the last point, first, Senator, I certainly
will.
[The information referred to follows:]
As the results of the study in question have not yet been made
available, the Department is not able to address Senator Chambliss'
question at this time.
To date, no decision has been made to make any changes to the 58
schools involved in the study. The study currently is being reviewed by
the Deputy Under Secretary of Defense for Military Community and Family
Policy.
Any decisions regarding the future of the schools will be made on
the basis of the most deliberate, thoughtful consideration of all the
data collected. Decisions will be made on an individual school basis.
Notification of any changes would be provided at least one school
year or more before any change(s) become effective. No specific
timetable has been established for reaching the final decision.
Congress, military commands, and military and civilian communities will
be fully informed.
When the requested information becomes available, the Department
will share that information as requested.
To allay some concerns, I don't believe we're even close to
finalizing this review and having a decision. The packages have
not even to my understanding come--I know they're not in my
office yet. I'm not even sure they're in the Pentagon yet.
We did undertake a two-part study. One was a facilities
study where we sent some engineers out to look at our
facilities and determine what their conditions are and what it
would take to bring them to the various codes. The second part
was a study that looked at the curriculum of our schools and
compared it to the curriculum of the schools outside the base.
That was led by a University of Massachusetts team, and they
assembled a bunch of educators to do that for us.
This was the first study. There have been a number of
studies of the DOD schools, as you might imagine, over the
years. This was the first one that looked at school systems
individually, base by base, as opposed to looking at the entire
thing.
I have no preconceived outcomes for this, but clearly one
of the questions that we would hope this would address is, is
this the right thing to do today or should we be addressing
this need another way? One of the things that concerns me is
that only about a third of our people live on base and our
schools only serve those families who live on base, so we are
providing this benefit, if you will, to one-third of our
population while two-thirds of our population get their
education in the local community.
So one of the questions we'll get answered is, can we help
improve the education of our base and the entire community, or
should we continue as we're going or should we try some yet
undetermined alternative beyond that?
If nothing else comes out of this study, we have an
excellent road map of what the facilities need as far as
improvements, not only for the physical plant but also to get
them up to the point where we have world-class education
facilities.
I know that there is a lot of emotion out there. I think
our families view this review with suspicion, that we wouldn't
do it if we didn't intend to do something untoward. As I said,
I have no preconceived outcome here. Once we get it, once we
pore through the information, we'll certainly talk to you,
we'll talk to the families before we make any decision.
Senator Chambliss. Just for your benefit I will tell you
one thing that did come out of our series of hearings.
Particularly with the most recent conflict in Iraq where we had
embedded reporters and families were sitting around TV sets at
night watching in some instances their loved ones being engaged
in combat on their TV screens, those situations where children
were in military schools being taught sometimes by civilians,
sometimes by military personnel or spouses of military
personnel, were able to adapt much better. They were surrounded
by other kids who were in the same position they were, or at
least had similar experiences over the years with their parents
being deployed. The teachers were also able to deal with the
needs of those kids in a much better way, and there was sure a
lot of security among the parents of those children at those
DOD schools.
I want to ask you to comment on the testimony submitted by
Senator Daschle and Senator Graham a little bit earlier
relative to additional benefits for guardsmen and reservists,
particularly regarding the retirement reduction rate, as well
as the availability of health care. Could you give us your
thoughts relative to that?
Mr. Abell. Yes, sir. Let me start with the comment that
reservists should receive the same suite of benefits. I
couldn't agree more with that. When our Reserve or National
Guard members are serving on active duty, they can and should
have the same suite of benefits as the active duty person who
is serving alongside them.
The question then comes to what we should provide to that
reservist when he or she is not serving on active duty. During
those periods they are back home working in their civilian jobs
and training on the weekends or during the summer with us.
That's a more difficult question in my book. Anything that we
can do, and certainly some of the things that you provided last
year in title VII of the National Defense Authorization Act
(NDAA), anything that leads to improved readiness of our
Reserve Forces I think you'll see us strongly support.
When it comes to providing health care for those who are in
a non-activated status, those who have not even been alerted
for active status, I think, as Dr. Winkenwerder mentioned in
his opening statement, we'd like an opportunity to see how that
works and understand more about that. That is a complex benefit
package. It is complex to administer, and it's complex to
discover what the driving factors are that influence the
behavior of our soldiers and their families.
So what we would appreciate is an opportunity to continue
that benefit as a demonstration project for a couple of years,
providing the benefit, but providing it in a setting where we
can measure the outcomes and the expenses and the return on
investment. It may be exactly the right thing we need to do,
but at this point I don't think any of us can pronounce that.
Senator Chambliss. Dr. Winkenwerder, we applaud the quality
of health care that's given to our men and women in the
Service. I think we've assembled a very significant corps of
men and women who are providing those medical services,
particularly as we engage in conflicts like we have been in
Iraq for the last several months.
What can you tell us regarding the recruiting as well as
the retention of medical suppliers, particularly physicians who
have to deal with the type of trauma that battle brings about?
Are we still recruiting the numbers of quality individuals that
we need or are we having difficulty there?
Dr. Winkenwerder. Senator, we are. We're doing fine on that
front. We continue to access young, aspiring young physicians
through our health professions scholarship program, in which
people obtain an obligation after having their medical school
paid for, and the same is true with residency.
We, of course, are supported through our direct care system
by a very broad system of contracted community health care, and
that is something that we bring into play. For example, in the
recent call-ups of deployments where we had medical personnel
deploying forward, we backfilled some of those people with
reservists or moved people from other locations, but we also
had people utilize the excellent TRICARE network.
So I think the way our system is constructed now gives us
great flexibility, but the bottom line is, we're doing fine as
far as recruiting and retaining really good people.
Senator Chambliss. Okay. Senator Nelson.
Senator Ben Nelson. Thank you, Mr. Chairman. Secretary
Abell, in response to a question about military voting at our
hearing on Tuesday, Dr. Chu testified that the military voter
would be in a much better position during this presidential
election because of the emphasis on the voting assistance
officer. But last March, the DOD Inspector General (IG)
reported that the Services' voting assistance programs for the
November 2002 Federal elections had many of the same
deficiencies that were identified during the 2000 election.
These problems included lack of training for voter
assistance officers, lack of awareness of voting assistance
resources, and too large a span of control for voting
assistance officers. Has the Department addressed the problems
identified by the DOD IG? Second, what is the DOD going to do
to ensure that military voters will have a meaningful
opportunity to be a part of and influence the upcoming Federal
election?
Mr. Abell. Yes, sir. Sir, we have placed enormous emphasis
on the voter assistance program. You have correctly identified
the critical node in that whole thing, and that is the voting
assistance officer. It is a collateral duty out in the units.
It is the farthest point from our reach in the Pentagon, and we
have spent a lot of time and energy and money producing
training materials and forcing them out there to the voting
assistance officers.
We have urged commanders to select their better officers to
be the voting assistance officers, as opposed to how it was
when I served many years ago where it was the junior officer,
and sometimes the weakest junior officer, who had that
collateral duty.
So we have placed a lot of emphasis on it. The NDAA
requires that if one is assigned the duties of voting
assistance officer, that their performance in that particular
function be made a part of their fitness report, and we are
doing that.
We have pushed out the materials both in paper copies, on
CDs, and through the Internet to all of these folks. Our goal
is that every soldier, sailor, airman, marine, and family
member overseas who's eligible to vote is handed a ballot
application. It then becomes the individual's choice and option
as to whether to fill that out and send it in, but our
assignment that we've given to the voting officer is to educate
their folks and to personally hand every eligible voter an
application.
Much like the way the DOD schools help deployed parents, we
have also asked the DOD schools to, as a part of their normal
civics programs, emphasize voting, to bring the voting
assistance officers in and give little talks. We hope that when
Johnny and Mary go home, they ask Mom and Dad, are you going to
vote this year? Again, that's another way that we hope to get
to this.
It's our goal to have everyone vote and every vote counted.
Senator Ben Nelson. Thank you. The service members in our
military clearly expect that we're going to do everything we
can to ensure that their sons and daughters receive a quality
education wherever they happen to be stationed, and in your
prepared statement you inform us that the DOD has initiated a
partnership with the Military Impacted Schools Association
(MISA) to sponsor the National Conference for the Military
Child to highlight the best practices for public school and
military leaders.
I'm a big supporter of the MISA, and I commend you for
working closely with them. I think together you can do an
excellent job.
Can you tell us a little bit more about what your
partnership with MISA and the National Conference for the
Military Child might be about?
Mr. Abell. We do a lot of sharing of good ideas and best
practices. We also do a lot of work to try and get the local
school systems to appreciate and understand the special
challenges that military children face as they move around so
much. We're concerned about things like whether or not the
State history of that particular State should have to account
for their graduation requirements, if they took a State history
class in one State, move in their senior year, those kinds of
things.
We found the States to be very understanding, very
cooperative, and we found this forum to be a great place to
surface that and discuss those issues and look for reciprocity
in those kinds of things.
Senator Ben Nelson. Do you think that the military's
apparent decision not to transfer personnel quite as often as
they've been transferred in the past might make a difference on
transferability and stability as well?
Mr. Abell. Senator, the benefits of that program are huge
in so many different ways. It certainly helps in the education
of our children. We hope that now spouses can have careers, not
jobs. We also think that they will be more integrated into the
community. Hopefully if they're going to be there longer they
would find the opportunity to buy a home and begin to build the
equity that is part of the American dream.
But in addition, that network of folks begins to get
stronger and stronger the longer they stay together, so the
benefits from a more stable basing plan we think are just huge.
Senator Ben Nelson. Well, it seems to me in the past that
transplanting and uprooting have been about the same thing, so
I appreciate that wisdom. One final question, Mr. Secretary. In
your prepared statement, you indicate that approximately 37,000
active duty and Reserve personnel are non-U.S. citizens and
approximately 7,000 of these have applied for U.S. citizenship.
We understand that the Department is working to expedite
citizenship applications of those who serve honorably. In
support of this, the Citizen and Immigration Service has
established a special office in their Nebraska processing
center to expedite applications of military members, and my
office has received a press inquiry suggesting that up to
16,000 of these members may not have been lawfully admitted to
the United States for permanent residence, most of them in the
Army and Navy.
Do you know whether we have a substantial number of members
who were enlisted for military service even though they weren't
lawfully admitted to the United States? I suspect it's an
``oops'' or something like that. Is it something that we should
be concerned about?
Mr. Abell. I don't know how many, if any. I'm not naive
enough to say it's zero. There might be folks serving who may
have presented false documents. They are required to show that
they are resident aliens, but we don't have a way at this point
of checking the validity of that.
Now, we are working with the Immigration and Naturalization
Service (INS) to have a computerized check at the military
entrance processing station where we can get an almost instant
feedback in that case, and it is, as with many things in
government, two incompatible databases, and we're trying to
reconcile the interface there. We hope to get that fixed.
Senator Ben Nelson. Well, without criticizing the military,
as you might imagine, the INS prosecutes private employers who
fall for those falsified documents, but I suspect there must be
some sort of compatibility and courtesy between the branches of
the Federal Government when it comes to our military. If you
could get some information to me, I would appreciate it.
[The information referred to follows:]
Question. Are there many illegal aliens serving in the military?
Answer. Individuals must show proof of citizenship or resident
alien status to legally enlist in the U.S. Armed Forces. In addition,
background checks are conducted on all recruits to check for criminal
history or evidence of immoral or unethical character. If someone
fraudulently enlists, they are subject to disciplinary and
administrative action and discharge. If they are determined to be an
illegal alien, they are subject to deportation proceedings.
Question. Are there 16,000 persons of unknown citizenship serving
in the U.S. military?
Answer. The Defense Manpower Data Center (DMDC) reflected
``unknown'' for 16,012 mostly Army and Navy personnel in the
citizenship data element of their military personnel database. However,
this was caused by data entry procedural errors and does not mean they
were allowed to enlist without validating their citizenship status.
DMDC is working with the Services to correct the citizenship data
entries for these personnel.
Mr. Abell. Yes, sir.
Senator Ben Nelson. Thank you very much. Thank you, Mr.
Chairman.
Senator Chambliss. Senator Pryor.
Senator Pryor. Thank you, Mr. Chairman. Dr. Winkenwerder,
I'd like to ask you a few questions about health care-related
issues if I may, and I'd like to focus on the Reserve
component. I know that years ago when we were trying to
determine how we could best serve military retirees and
eligible family members 65 and older, Congress authorized a
number of demonstration projects. These demonstration projects
were instrumental in crafting the more comprehensive and
permanent TRICARE for life legislation that was enacted in
2001.
With that in mind, I'd like to hear your thoughts on
whether there's value in establishing some demonstration
projects to determine the feasibility and effectiveness of how
we can provide health care coverage to our Reserve component.
Dr. Winkenwerder. Thank you for the chance to address that
question, because I think this is an important issue and we
need to think carefully about how we move forward. If I might,
I would like to just give a status update on where we are in
implementing the provisions that Congress passed.
Last fall, Congress passed a provision allowing our Reserve
community to do screening medical and dental exams, and I'm
pleased to say that it has been implemented. It is being
implemented now. There are service members, reservists, who are
receiving medical and dental screenings, according to our
Reserve chiefs, who I spoke with just this week.
Second, on the 704 provision, which was extending health
insurance coverage after the period of active duty for a period
of 6 months, we've issued policy on that and implementation on
that provision is imminent, and that means within days we'll be
into an implementation on that.
The pre-deployment, where we extend the coverage prior to
deployment, is a bit more complex because we have to identify
people who are alerted but not yet active, and getting them
into the system and identifying them from the Reserve community
is more complex. But our implementation on that we believe is
nearing, so hopefully it will only be a matter of weeks.
The aspect of providing insurance coverage now, to get to
your question, and I apologize for covering the other ones,
about extending health insurance to the uninsured or unemployed
is a far more complex issue, and I just want to touch on that.
I've worked in the health insurance industry in the private
sector. Typically, when a health insurance company implements a
new benefit for a large population of people, it takes 12 to 18
months because of all the complexity.
So I know there's an urgency on moving forward on this
benefit, but I just want to caution that it usually takes quite
a while to identify all the issues. In our case, there are some
system issues, that is, being able to identify who these
individuals are and then get them into our personnel system.
Second, it requires contract modifications with all of our
managed care contractors. The challenge for us on that front is
that, as I mentioned earlier, we're transitioning all of our
TRICARE contracts this year, starting in June through November.
So if we were to issue contracts to be able to care for these
inactive reservists without health insurance and to make the
changes that are required, we'd have to ask our contractors to
do that and then 2 months later to disband that as the new
contracts go into place.
So we have a lot of challenges. Now, because the law has
the funding for this ending at the end of this year, it is, in
my judgement, going to make it really difficult for us to come
to some understanding, as Secretary Abell said, on what the
impact of this is, and I think that's one reason we believe it
would be very helpful to be able study this and to actually
look at the impact on recruitment, retention, and readiness.
For those reasons, we think this really requires a careful
look, and we could envision a demonstration that would involve
thousands or tens of thousands of people to answer those
questions.
Senator Pryor. I guess what you're saying is you think one
or a set of demonstration projects does have value in allowing
us to determine the best route to take on this?
Dr. Winkenwerder. Yes, I do.
Senator Pryor. Now, regarding your answer a minute ago, are
you trying to tell the subcommittee here that this is so
complex that you're not going to be able to get it done this
year?
Dr. Winkenwerder. We're moving as quickly as we can.
Senator Pryor. I'm not trying to put words in your mouth,
but you laid out a number of obstacles to actually getting it
done and actually getting it down to the people that Congress
intended it to go to. Do you have concerns that you won't be
able to get it done this year?
Dr. Winkenwerder. We are working as quickly as we can, but
I do have concerns that people's expectations are very high
that this is something that's easy to do, and it is not. As I
said, it typically takes much longer than just 3 or 4 months to
implement something like this, and so I would be hopeful that
if we were to start something on a more limited basis, it would
allow us to get started sooner. So that, in my judgement, along
with the fact that we're working within this $400 million cap
overall, that's the other things that creates another obstacle.
We want to move forward, we are moving forward, but I want to
be realistic.
Senator Pryor. Mr. Chairman, given that answer, I must tell
you I now have concerns we're not going to get it done this
year. It is complex and it's something that clearly Congress
wants to get done in a bipartisan, non-political way. In fact,
in Arkansas, I believe about 40 percent of our Guard and
Reserve are actually activated right now, coming out, or on
notice that they will be activated.
When I've been down at Fort Hood, Texas, and Fort Polk,
Louisiana, watching the 39th Infantry Brigade doing their
training--they're about to go to Iraq here in the next few
days--they're excited about this prospect of having access to
TRICARE. The leadership there, the generals and the other folks
there that I talked to told me story after story of a number of
soldiers, many soldiers who just weren't ready and couldn't go
because of dental or other medical problems that they had.
This is a readiness issue, I think, for this subcommittee,
for the full committee, and really for all of Congress. I want
to continue to work with you to make sure that we get this
done, and if you want to come in and recommend a demonstration
project or a series of them, I'm certainly open to listening to
that. I'll tell you, I think I can speak for Congress in saying
that we want to see this happen, and we're very serious about
it.
Dr. Winkenwerder. Well, I very much appreciate your
thoughts and views on this and we do want to work with you and
appreciate that offer. I think it's important for the record to
just share a somewhat different perspective about the issue of
readiness than Senator Graham did, because we follow these
statistics now, and the statistics I have suggest that the
number of people that are not medically ready on the medical
front, we'll leave aside the dental, but it's more in the low
single digits, in the 2 to 4 percent range.
So I think it would be a mistaken view if we left here
today thinking that we have a major problem with medical
readiness among our reservists. They are generally pretty
healthy. It can be better.
I want to share with you something we're doing to create
accountability, which I think helps. It is called the
individual medical readiness metric, and it's a set of measures
that both active and Reserve units are now to be accountable
for and have to submit their performance on a monthly basis.
I'm getting reports that tell us--and it's really a commander's
tool--just how ready their people are, and so the individual
has some responsibility in this and so does the unit commander,
whether it's a Reserve unit or an active unit.
But we think this will help, along with being able to do
the 701 provision, being able to do the medical and dental
screenings. These two things together should really help a lot.
They may not do everything we want, but we are optimistic that
they will help quite a lot.
Senator Pryor. You mentioned that the number of reservists
not ready for medical clearance is in the low single digits.
What about dental?
Dr. Winkenwerder. Dental is not as good.
Senator Pryor. Right.
Dr. Winkenwerder. That is probably the main problem among
the reservists, though I will say that, for example, in the
statistics I have here for you today, among Navy personnel it
is at 74 percent, Air Force 66 percent, and Air Guard 88
percent. We have lower numbers in the Army.
Senator Pryor. What's the Army number?
Dr. Winkenwerder. Forty-four.
Senator Pryor. You mean 44, only 44----
Dr. Winkenwerder. Meet the dental--in other words, one or
two, that means fully ready. So a fair number need some dental
work. Now, the irony is that we have dental insurance that is
offered that people can buy into. Unfortunately, I guess it's
just the pain of going to the dentist. A lot of people just
don't like to go to the dentist.
Senator Pryor. I would like to ask about dental insurance.
Is that available to all Reserve and Guard?
Dr. Winkenwerder. Yes, I believe it is.
Mr. Abell. Yes, sir.
Senator Pryor. Is that just part of the standard package
they have access to?
Mr. Abell. Yes, sir.
Dr. Winkenwerder. It's really inexpensive, actually.
Mr. Abell. It is not free. There is a premium attached to
it.
Senator Pryor. We'll check into that. That's good to know
about. What about the--I lost my train of thought there
thinking about the dental--but how do your numbers with Reserve
and Guard compare with the active duty population? To me,
looking at those two sets of soldiers is--the comparison may be
informative because obviously one set has access to TRICARE,
the other didn't and maybe still doesn't, but what are----
Dr. Winkenwerder. We'll get those numbers for you. I
brought the Reserve with me today. I just didn't attach the
statement on the active, but we'd be glad to share those with
you.
[The information referred to follows:]
It's close. They're not miles and miles apart.
Senator Pryor. Okay.
Dr. Winkenwerder. Our goal, Senator, is that they're the
same.
Senator Pryor. Right.
Dr. Winkenwerder. It really needs to be the same and that's
the whole idea.
Senator Pryor. Senator Chambliss, I have a number of other
questions and I'd like to just submit those for the record if
that's okay with you, except for one last one, because I know
it's near and dear to both of our hearts given the two States
that we represent. I'd like to ask about TRICARE access out in
remote areas of the country, and I know we both get comments,
e-mails, letters, et cetera, from our constituents who have
trouble with access generally, and certainly that's true for
TRICARE.
So I was curious if you had a plan or an approach that
you're going to take to try to make TRICARE more accessible to
these folks who live out in rural and remote areas?
Dr. Winkenwerder. Yes, sir, we do have a plan for that.
With respect to our reservists, there is a new provision that's
called--and I believe it applies to the active duty as well--
TRICARE prime remote for active duty and family members. It
allows them to continue to receive medical services in remote
areas now and not have to change their physician.
To the question of broader networks and more providers,
we've been giving that some careful thought and I have some
ideas on that. I'm not prepared to share those publicly today,
but we have some ideas about how we might be able to
significantly increase our networks to include more physicians.
We don't have a problem, we believe, on the hospital side,
hospital participation, but we would like more physicians to
participate and we have some thoughts about that, and I hope to
be able to share those with you very soon.
Senator Pryor. Mr. Chairman, with your permission, I'll
just submit the rest for the record.
Senator Chambliss. Certainly.
Secretary Abell, I have one other question. The NDAA for
Fiscal Year 2004 directed the SECDEF to conduct a study to
determine the adequacy of death benefits for survivors of
deceased members of the Armed Forces. As you're aware, there's
great concern in our committee that the existing structure of
benefits, including the death gratuity, service members' group
life insurance, and the survivor benefit plans sufficiently
provide for the widows and children of those members who are
killed or disabled as a result of their military service.
A study was due on March 1, and obviously we haven't
received it. When can we expect that? Have you reached any
conclusions about the comparability of existing military death
benefits with commercial and other private sector death benefit
plans?
Mr. Abell. To your first question, Senator, my current
estimate is that we will have it to you by the end of the
month, by March 31. I regret that it wasn't done by March 1. As
to the conclusions, I have not seen the study that's been
produced yet. It again has not entered the Pentagon, so I don't
know of anything, but the suite of things we were asked to
examine is quite extensive, as you've described some of them.
So I'm looking forward to seeing it, but I'll get it to you
by the end of the month.
[The information referred to follows:]
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Senator Chambliss. Okay. We're going to leave the record
open. I, too, have some written questions that we want to
submit to you, and we would ask you to expedite your answers
and get them back to us. I don't think you're going to find
them particularly difficult questions, but we do want to make
sure we get the record complete.
Gentlemen, thank you very much for your service to our
country. We appreciate the good work you do and thanks for
being here today. We'll ask that our third panel come forward
and have a seat at the table.
Our final panel this afternoon includes representatives of
The Military Coalition (TMC) and the American Legion. We
welcome Joyce Wessel Raezer, Director of Government Relations
for the National Military Family Association (NMFA) and co-
chair of the Personnel Compensation and Commissary Committee of
TMC. It is always good to see you.
We also have with us Dr. Sue Schwartz of the Military
Officers Association of America (MOAA) and co-Chair of TMC
Health Care Committee. Dr. Schwartz, again, we welcome you
back.
Next, we have Master Sergeant Michael P. Cline, USA
Retired, Executive Director of the Enlisted Association of the
National Guard of the United States, and co-chair of TMC. Mr.
Cline, welcome.
Fourth, we welcome Deirdre Parke Holleman, Legislative
Director of the Retired Enlisted Association and co-Chair of
TMC's Survivors Committee. We welcome you, Ms. Holleman.
Finally, we have Colonel Dennis M. Duggan, USA Retired,
Deputy Director, National Security Foreign Relations Division,
the American Legion. Ladies and gentlemen, a joint statement of
TMC will be included in the record of this hearing as well as
individual statements which have been received from each of
you. I invite each of you to present a summary of your
testimony if you so desire, and Ms. Raezer, we'll begin with
you. Again, welcome.
STATEMENT OF JOYCE WESSEL RAEZER, DIRECTOR, GOVERNMENT
RELATIONS, NATIONAL MILITARY FAMILY ASSOCIATION
Ms. Raezer. Thank you, Mr. Chairman. It's nice to be here
today. Mr. Chairman, TMC, an umbrella organization representing
35 military-related associations, thanks you for the
opportunity to present testimony on the wide variety of issues
facing active and Reserve component personnel, retirees, their
families, and survivors. We also thank you for your leadership
in ensuring these service members are adequately compensated,
that quality of life programs supporting the military community
remain strong, and that benefits for retirees and survivors
reflect the promises made to them.
A detailed discussion of personnel issues affecting today's
force is contained in TMC's written statement, as well as
statements submitted by individual associations.
My task today on the panel is to summarize the variety of
compensation and quality of life issues affecting active duty
service members and their families. Because of the range of
issues facing today's family force and the time I have, this
will be a very concise summary.
Compensation. The Coalition thanks the subcommittee for its
leadership in securing a 3.7 percent across-the-board pay raise
for members of all uniformed Services in fiscal year 2004, with
targeted raises for certain ranks. We also thank you for
ensuring that pay raises after 2006 will be set at the level of
the employment cost increase. We thank Congress for extending
last year's increases in imminent danger pay and the family
separation allowance (FSA) through December 2004.
We urge you to make these increases permanent and to ensure
that the amount provided for FSA is the same for all eligible
service members. FSA is not combat pay. Expenses families incur
when the service member is assigned away from home, whether in
Iraq, Afghanistan, Korea, or on a ship in the Pacific, are not
based on the service member's assignment location. To the
family, gone is gone.
The Coalition is aware that DOD is working on new pay
proposals. We hope these proposals will reflect the importance
of predictability and equity in a pay structure in addition to
including targeted compensation tools to retain the well-
trained force it needs.
We encourage you to direct DOD to provide its vision of an
optimal pay table as part of its plan for compensation reform.
We also hope that DOD is taking tax equity issues into account
when determining its strategy for pay and allowances.
The Coalition appreciates congressional interest in whether
the Services have sufficient personnel to perform ever-
increasing missions. Longer and more frequent deployments are
indications that the force is stretched too thin. The Coalition
believes that increases in end strength, while not immediately
reducing the burden borne by today's force, send the promise
that help is on the way. We note, however, that increased end
strength achieved through stop loss will not reduce the strain
on the force.
Because today's force is stretched too thin, military
families are also stretched too thin. Family support programs
in many places are improving and new programs such as the
Military OneSource will make more support resources available.
However, families say more professional backup is needed for
the volunteers who are still carrying the largest load and are
on the front line of family support. Still more needs to be
done to support our isolated Guard and Reserve families and to
meet the needs of our families with special needs.
The lack of predictability in today's military life adds to
the stress felt by service members and families. Now more than
ever the military community needs its strong quality of life
programs, commissaries, DOD schools, child care, military
exchanges, and MWR programs. We also thank this subcommittee
for its leadership in ensuring that our Guard and Reserve
members have unrestricted access to one of those key benefits,
the commissary. We appreciate the Defense Commissary Agency's
(DeCA) efforts to implement that benefit immediately when it
became law. You opened the door to commissary access and DeCA
indeed rolled out the welcome mat.
The Coalition encourages the subcommittee to maintain or
increase the current level at appropriated funds to the
commissary to protect that benefit and to ensure that
commissaries' important contribution to the quality of life of
military communities are not closed, and to continue to
emphasize the importance of increasing beneficiary savings over
the adoption of pricing formulas that could negatively affect
those savings. We also ask that you monitor the initiative to
consolidate the military exchanges closely.
We ask that you please assist DOD in furthering the quality
education for military children, whether they're in DOD schools
or civilian schools, by ensuring that they have the resources
they need to meet the challenges that come with deployments,
Base Realignment and Closure (BRAC), other military
realignments, military housing privatization, or other military
policies and procedures.
We also ask you to evaluate carefully any proposals to
transfer control of DOD domestic schools to local civilian
education agencies and appreciate your interest in that
subject. We applaud DOD's efforts to work with civilian school
officials to promote quality education and initiatives such as
the new military student Web site that DOD has launched to
provide more information to parents, commanders, and educators
about issues affecting military children.
We also encourage DOD efforts to improve military spouse
career progression. These efforts include a partnership with
the Department of Labor that we find very promising.
Mr. Chairman, the concern you and other members of this
subcommittee have expressed today sends an important message to
service members and their families. Congress understands the
link between military readiness and the quality of life of the
military community. Strong families ensure a strong force.
Thank you for your role in keeping our families and force
strong. Thank you. Now, Dr. Schwartz will talk about health
care.
[The prepared statement of Ms. Raezer follows:]
Prepared Statement by Joyce Wessel Raezer
Mr. Chairman and members of this distinguished subcommittee, the
National Military Family Association (NMFA) would like to thank you for
the opportunity to present testimony on quality of life issues
affecting service members and their families. NMFA is also grateful for
your leadership in the 1st Session of the 108th Congress in securing
the inclusion of several key provisions in the National Defense
Authorization Act (NDAA) for Fiscal Year 2004. These provisions
include:
3.7 percent across the board pay raise for members of
all the uniformed services, plus targeted raises
Indexing future pay raises to the Employment Cost
Index
Increasing Basic Allowance for Housing (BAH) funding
to cover all but 3.5 percent average out-of-pocket costs for
rank-based standard of housing
Maintaining Family Separation Allowance (FSA) at $250
per month and Imminent Danger Pay (IDP) at $225 per month
through December 2004
Enacting enhancements to TRICARE Standard and National
Guard and Reserve health care
Authorizing unrestricted commissary access for
National Guard and Reserve members and their families
Authorizing full replacement value reimbursement for
household goods damaged in military Permanent Change of Station
moves
Clarifying that military chaplains may use
appropriated funds to pay family members' expenses for command-
sponsored, chaplain-lead marriage and family conferences and
training
Authorizing $35 million for civilian schools educating
large numbers of military children (includes $5 million for
schools educating severely-disabled military children)
As a founding member of TMC, NMFA subscribes to the recommendations
contained in the Coalition's testimony presented for this hearing. In
this statement, NMFA will expand on a few of the issues before this
subcommittee today:
Pay and allowances
Health care
Family support, including the unique needs of Guard
and Reserve families
Education for military children
Commissaries and exchanges
Base Realignment and Closure (BRAC)
As you consider the quality of life needs of service members and
their families this year, NMFA asks that you remember that the events
of the past 2 years have left this family force drained, yet committed
to their mission. Service members look to their leaders to provide them
with the tools to do the job, to enhance predictability, to ensure that
their families are cared for, their spouses' career aspirations can be
met, and their children are receiving a quality education. They look
for signs from you that help is on the way, that their pay reflects the
tasks they have been asked to do, and that their hard-earned benefits
will continue to be available for themselves, their families, and their
survivors, both now and into retirement.
PAY AND ALLOWANCES
Service members and their families appreciate the dramatic
improvements in military compensation achieved over the past several
years. The combination of across-the-board raises at the level of the
Employment Cost Index (ECI) plus .5 percent and targeted raises for
certain ranks have improved their financial well-being. The 5-year
plan, ending in fiscal year 2005, to increase BAH has been especially
beneficial for military families living in high cost-of-living areas.
Service members also look forward to the implementation of the special
deployment payments included in the NDAA for Fiscal Year 2004 that will
provide up to $600 per month, based on both longevity and frequency of
deployments. They wonder, however, whether time already spent on
deployment prior to the law's enactment will count toward receipt of
the payment.
Family Separation Allowance
Military members and their families were most grateful to Congress
last year for including increases in FSA and IDP in the fiscal year
2003 Supplemental Appropriations bill. They were relieved when these
increases were authorized to continue through December 2004 in the NDAA
for Fiscal Year 2004, yet alarmed at the debate over the FSA, which
occurred last fall. NMFA understands that the Department of Defense
(DOD) is looking at the wide range of pays and allowances in order to
determine their proper mix and use. We believe, however, that the
amount of FSA must remain the same for all eligible service members, no
matter where they are deployed. FSA is not combat pay--it is paid in
recognition of the additional costs a family faces when a service
member is deployed. It helps pay for the additional long distance phone
calls the deployed service member and family make; it pays for the car
or home repairs the service member performs when at home; it pays for
the tutoring a child needs when the family chemistry or algebra expert
is deployed. These costs are not incurred just by the families of
service members in a combat zone: whether the service member is in
Iraq, Afghanistan, on a ship in the Pacific, or on an unaccompanied
tour in Korea, to the family, ``gone is gone!.''
NMFA must also note that, while families of deployed service
members face similar costs of separation no matter where the service
member is deployed, other pay and benefits change drastically. Service
members deployed to certain combat zones not only receive IDP and other
combat-related pays, but also are entitled to certain tax advantages.
Service members in other locations, such as Korea or on board ships
outside combat zones, do not receive the same tax advantage. Thus,
their families have similar expenses to meet with less income. To these
families, last year's increase in FSA was an especially welcome relief
to tight family budgets.
NMFA asks this subcommittee to ensure that the amount of FSA
remains the same for all eligible service members. NMFA also asks the
subcommittee to consider indexing the FSA to inflation so that we do
not have to wait for another war for this allowance to be increased
again.
Basic Allowance for Housing
As we come to the final year of the funding initiative that has
substantially bought-down average out-of-pocket housing costs, NMFA
asks this subcommittee to help address other issues related to the BAH.
The issue of the housing standard on which the BAH is calculated is
described in The Military Coalition's (TMC) written statement. NMFA
joins the Coalition in recommending that this housing standard be
revised.
A second issue involves the rate protection put into effect during
the first year of the increased BAH funding. Originally, DOD planned to
adjust BAH up or down depending on the housing costs in an area. If
housing costs declined in the area according to an annual survey done
by a DOD contractor, then BAH would decline for service members new to
the installation. Service members already at the location would be
grandfathered in at the old, higher rate. If BAH increased, all service
members at the location would receive the increase. After the first
survey figures proved incomplete or inaccurate for some of the
communities designated for reductions in BAH, DOD instituted rate
protection, which kept BAH from decreasing at any location. Rate
protection both for individuals and locations has been in place since
2001 at installations where housing costs have declined. DOD has stated
it will end rate protection after the 2005 BAH increases; BAH rates for
the area surrounding the installations will then reflect the increases
and decreases of the rental housing markets. Individual rate protection
will continue, however. NMFA is concerned that the end of rate
protection, while reasonable in ensuring that BAH accurately reflects
local housing costs, could potentially disrupt both private housing
markets and the military housing privatization projects that depend on
BAH as their revenue stream.
If DOD decides to end rate protection, NMFA believes it must have a
plan in place to ease the transition to lower rates in the affected
communities. This plan must ensure BAH does not drop significantly in
any 1 year for certain ranks, accurate housing costs surveys continue
to be made, and BAH disparities between service members new to the
installation and those who currently there are not too large.
Military Allowances and Safety Net Programs
In testimony in June 2003 before this subcommittee and the Children
and Families Subcommittee of the Senate Health, Education, Labor and
Pensions Committee, NMFA highlighted a longstanding frustration for
military families: the confusion involved in how and when military
allowances are counted for tax purposes or to determine eligibility for
military and civilian programs. We presented the following matrix
showing how the treatment of BAH results in confusion for families and
disparities as they move from one assignment to another and from on-
base to off-base housing.
BASIC ALLOWANCE FOR HOUSING (BAH) AND PROGRAM ELIGIBILITY
----------------------------------------------------------------------------------------------------------------
Privatized Military
Value of Government Family Housing (BAH
Program Quarters included on Leave and BAH
Earnings Statement)
----------------------------------------------------------------------------------------------------------------
Earned Income Tax Credit (EITC)...... Excluded............... Excluded............... Excluded
Food Stamps.......................... Excluded............... Included............... Included
WIC (USDA)........................... Most states exclude.... Most states exclude.... Most states exclude
WIC Overseas (DOD)................... Excluded............... N/A.................... Excluded
DOD Family Supplemental Subsistence Included (adds in Included............... Included
Allowance (FSSA). amount of BAH service
member would have
received).
National School Lunch Program (USDA). Excluded............... Excluded............... Included
DOD Overseas Student Meal Program.... Excluded............... N/A.................... Excluded
Head Start Program................... Excluded............... Included............... Included
Supplemental Security Income (SSI)... Excluded............... Excluded............... Included
DOD Child Care Fees.................. Includes BAH II (not Includes BAH II (not Includes BAH II (not
geographically-based geographically-based geographically-based
BAH). BAH). BAH)
----------------------------------------------------------------------------------------------------------------
As can be seen in the matrix, BAH is not even consistently treated
under DOD programs. The eligibility puzzle has grown more complicated
in recent years as the military services have begun to privatize
military family housing. The promise of privatization is that the
Services will be able to upgrade their housing stock at a faster pace
using private capital than by relying on the military construction
process. By law, when housing is privatized, service members must be
paid BAH. The inclusion of the BAH on their Leave and Earnings
Statement (LES) makes it appear that a family's income has increased,
even though they are living in the same house and the BAH is
immediately paid out as an allotment to the developer as rent.
Legislative changes have now exempted BAH received by service members
in privatized housing from eligibility calculations for free and
reduced lunch and regulatory relief has been provided by the Social
Security Administration to protect families' eligibility for
Supplemental Security Income (SSI) when their housing is privatized.
While the protection of the status quo in determining eligibility
for free and reduced lunches and SSI is a boon to families living in
privatized housing, these changes exacerbate disparities experienced by
military families based on where they live. Often, whether or not
families live on the installation in government quarters or privatized
housing is determined by chance, by the availability of housing, or the
length of the waiting list, and not by choice. Young families most in
need of government housing are often forced to seek housing on the
economy because there is not enough junior enlisted housing available
on the installation. Their BAH, however, usually does not cover their
housing costs because the standard on which BAH is based is not the
same as the standard used to determine the size home service members
receive when in government quarters. Service members lucky enough to
receive either government quarters or privatized housing on an
installation obtain the appropriate size housing for their family size
and, because the value of their government housing does not count
toward eligibility for most safety net programs, they find it easier to
qualify. Families in privatized housing by law may be charged no more
in rent than their BAH, thus limiting their out-of-pocket costs. Thus,
families living on-base with fewer expenses qualify for additional
support programs while families living off-base with higher housing and
transportation expenses do not.
NMFA urges members of this subcommittee to assist in bringing a
sense of order to how military allowances are counted in Federal
programs to ensure equitable access to these safety net services. We
also ask you to help protect families against disruptions in benefit
eligibility caused by the receipt of deployment pays. No family should
have to face the prospect of losing valuable benefits for a disabled
child because a service member has received deployment orders, nor
because they do not forfeit their military housing allowance to live in
government housing. Ideally, NMFA believes tax free allowances such as
BAH should not be counted under any safety net programs, which is how
they are now treated in determining eligibility for the Earned Income
Tax Credit (EITC). NMFA understands this could increase the number of
military families eligible for some of these programs, but believes
this is justified given the loss of spouse income due to military
relocations and high operations tempo and the need for equitable
treatment of all service members. NMFA also encourages Members of
Congress to raise awareness of this issue with State leaders. Military
allowances also make it difficult for military families to qualify for
some state safety net programs.
Inconsistent treatment of military allowances for tax purposes and
in determining eligibility for safety net programs creates confusion
and can exact a financial penalty on military families. A start in
correcting this inequity would be to adopt a common standard in how BAH
should be counted in eligibility formulas and to ensure that the
receipt of deployment-related allowances do not cause military family
members to become ineligible for support services for which they would
otherwise be eligible.
HEALTH CARE
This year, NMFA is focused on health care transition issues: the
transition to the new TRICARE contracts, Guard and Reserve family
members' transition to the TRICARE benefit when the service member is
called to active duty, and the transition that occurs during the return
and reunion process as service members and their families adjust to the
end of a deployment.
Transition to New TRICARE Contracts
NMFA's concerns during the transition to the new TRICARE contracts
revolve around the ability of families to access care in a timely
manner and to have continuity of care. We are particularly concerned
that information regarding any changes in the manner in which they
access care will be communicated during the normal summer permanent
change of station (PCS) rotation. A family may need information
regarding changes that would affect them while in the moving process
and at their new duty station, when in fact they are sent information
regarding the changes at their current duty station.
NMFA is also concerned about the preservation of patients'
continuity of care and the availability of that care in medical
treatment facilities (MTF) relying on resource sharing contracts with
the TRICARE managed care support contractors to supply certain key
personnel. These arrangements end on the day health care delivery
begins under the new TRICARE contracts, as the responsibility for them
shifts from the TRICARE contractor to the MTFs. NMFA is pleased that
DOD has offered MTFs the opportunity of a bridge process to work with
outgoing and incoming contractors to keep resource sharing providers in
place until establishing their own arrangements. This bridge will
preserve continuity of care for the patients, as well as access to
care. Unfortunately, NMFA has heard that some MTFs are not taking
advantage of this bridge option and are looking at other contracting
options that will not preserve the continuity of care and access
currently enjoyed by patients. The relationships resource sharing
personnel have developed with patients in places such as Madigan Army
Medical Center, where the pediatric clinic is staffed entirely by
resource sharing, should not be severed abruptly at a time when this
continuity of care is needed most.
In addition to following issues of timely access and continuity of
care as the new TRICARE contracts stand up, NMFA is closely watching
the simultaneous implementation of a new program, the Extended Care
Health Option (ECHO). The ECHO program, incorporating changes included
in the NDAA for Fiscal Year 2002, replaces the current Program for
People with Disabilities (PFPWD) and is coming on-line at the same time
as current TRICARE regions transfer into the new three regions. The new
program has increased benefits for active duty families, but it also
has different requirements. Since ECHO is to be implemented as current
regions transition into the new regions, families newly enrolled in
ECHO may find themselves transferred to a region that has not yet
transitioned. What will be the status of these ECHO families? Will they
lose their new ECHO benefits until the region where they now live is
transitioned? Will they need to re-enroll in the PFPWD?
It appears to NMFA that for these concerns to be adequately
addressed each MTF must have a business plan fully integrated into the
regional business plan several months before the transition is to take
place. Yet, two of the three regions do not currently have a Director.
NMFA has been informed that the management of care in the ECHO program
will be primarily a contractor responsibility. Not only do the new
contractors have to transition these often very complicated cases, but
must inform the families of the new benefits and new requirements of
the program. However, contractors have not yet received the contract
modifications necessary to implement the program; the Final Rule
implementing ECHO has not yet been published in the Federal Register.
The smooth transition of these very vulnerable families from one
program to the other as each current region is absorbed into one of the
new three regions is vital to the well-being of the family and the
ability of service members to perform their missions. NMFA is aware
that some contractors are going above and beyond to assist with
transitions; however, the level of cooperation is not the same in all
areas.
When each of the current twelve regions started delivery of
services, significant problems for beneficiaries developed. Over the
ensuing years, most of the problems have been identified and corrected.
The acceptance of, and satisfaction with, the Health Maintenance
Organization (HMO) piece of TRICARE, TRICARE Prime, has steadily
increased among beneficiaries. The transition to the new contracts must
not put TRICARE once again at the top of concerns at beneficiary
forums. Just as service members are stretched thin with repeated
deployments and time away from home, families are under increased
stress. Problems accessing health care or difficulty in obtaining
accurate information on how to do so should not be an additional part
of this equation.
Guard and Reserve Health Care
NMFA is grateful to Congress for its initial efforts to enhance the
continuity of care for National Guard and Reserve members and their
families. Unfortunately, as discussed in TMC's statement, the temporary
health care provisions enacted in the NDAA for Fiscal Year 2004 have
not yet been implemented. NMFA is grateful to this subcommittee for its
leadership in directing DOD to establish Beneficiary Counseling and
Assistance Coordinator (BCAC) positions specifically charged with
supporting National Guard and Reserve members and their families with
their transition to TRICARE. We believe that information and support
are improving for Guard and Reserve families who must transition into
TRICARE; however, we believe that going into TRICARE may not be the
best option for all of these families. Guard and Reserve service
members who have been mobilized should have the same option as their
peers who work for the DOD: for the DOD to pay their civilian health
care premiums. The ability to stay with their civilian health care plan
is especially important when a Guard or Reserve family member has a
special need, a chronic condition, or is in the midst of treatment.
While continuity of care for some families will be enhanced by the
option to allow Guard and Reserve members to buy into TRICARE when not
on active duty--if ever implemented--it can be provided for others only
if they are allowed to remain with their civilian health insurance.
Preserving the continuity of their health care is essential for
families dealing with the stress of deployment.
Post Deployment Health for Service Members and Families
The Services recognize the importance of educating service members
and family members about how to effect a successful homecoming and
reunion and have taken steps to improve the return and reunion process.
Information gathered in the now-mandatory post-deployment health
assessments may also help identify service members who may need more
specialized assistance in making the transition home. Successful return
and reunion programs will require attention over the long term. Many
mental health experts state that some post-deployment problems may not
surface for several months after the service members' return. NMFA is
especially concerned about the services that will be available to the
families of returning Guard and Reserve members and service members who
leave the military following the end of their enlistment. Although they
may be eligible for transitional health care benefits and the service
member may seek care through the Department of Veterans' Affairs (VA),
what happens when the military health benefits run out and deployment-
related stresses still affect the family? As part of its return and
reunion plan, the Army's OneSource contract will help returning service
members and families access local community resources and to receive up
to six free face-to-face mental health visits with a professional
outside the chain of command.
Post-deployment transitions could be especially problematic for
service members who have been injured and their families. These service
members have received excellent care through military hospitals. In
many cases, their families have also received superior support services
through the hospitals' Family Assistance Centers. NMFA has heard
nothing but praise for the Family Assistance Center at Walter Reed Army
Medical Center, where most of the most severely-injured service members
have been sent. Family Assistance Center staff have provided the
additional support their families have needed as they begin the
adjustments to changes brought by the service members' injury. Wounded
service members have wounded families and, just as it will take some
time for service members physical wounds to heal, it will take time for
the emotional wounds to heal. The medical handoff of the service member
to the VA is steadily improving and the VA and DOD are working well
together to improve the service members' continuity of care. Ensuring
the handoff to the VA or community-based support services needed by the
wounded families is just as important.
The new round of TRICARE contracts must provide standardized ways
to access health care across all regions and emphasize providing
continuity of care to beneficiaries during the transition from old to
new contracts. Families of Guard and Reserve members should have
flexible options for their health care coverage that address both
access to care and continuity of care. In addition, accurate and timely
information on options for obtaining mental health services and other
return and reunion support must be provided to families as well as to
service members.
FAMILY SUPPORT
Since our testimony before this subcommittee last year, NMFA is
pleased to note the Services continue to refine the programs and
initiatives to provide support for military families in the period
leading up to deployments, during deployment, and the return and
reunion period. NMFA remains concerned that installations must continue
to divert resources from the basic level of family programs to address
the surges of mobilization and return. Resources must be available for
commanders and others charged with ensuring family readiness to help
alleviate the strains on families facing more frequent and longer
deployments. As the mobilization and de-mobilization of Guard and
Reserve members continues, support for their families remains critical.
National Guard and Reserve Families
Projected force numbers for the next rotation of troops for
Operation Iraqi Freedom (OIF) call for 40 percent to be Guard and
Reserve members. This number does not include service members called
for duty in Operation Enduring Freedom (OEF) in Afghanistan and those
who continue to serve in Bosnia. The military family is a growing
commodity across America, appearing in places where they have not
usually been before. These families often find themselves a great
distance from traditional military installation-based support
facilities. They may also be far from the Guard armory or Reserve
center where their service member trains. How then does the family
learn about all their active duty benefits or receive answers about how
to follow the rules? NMFA appreciates additional funding provided in
the fiscal year 2004 Supplemental Appropriations for family support
services provided by the National Guard in areas away from military
installations. Each state has one or more family assistance centers for
these families. In some instances, it may only be a phone manned during
working hours; in others, a fully-staffed information and referral
office is in operation.
NMFA hears from Guard and Reserve families that community
organizations like the Red Cross, the Veterans of Foreign Wars (VFW),
the American Legion, Employee Support of the Guard and Reserve (ESGR)
and Chambers of Commerce have pitched in to help when units have been
deployed. These groups provide moral support and assist when financial
problems caused by either a decrease in their household income or by
paperwork complications as service members transfer from a State system
to the defense pay system plague many families. Some States (with
Illinois taking the lead) are also instituting a military family relief
fund to help those families with grants. We would hope pay and
paperwork problems could be eliminated. National Guard and Reserve
families are proud of their service members. NMFA appreciates the
sacrifices they are called upon to make when their service member is
deployed. They need equitable access to family support programs to help
them through this stressful period.
What's Needed for Family Support?
Family readiness volunteers and installation family support
personnel in both active duty and Reserve component communities have
been stretched thin over the past 2 years as they have had to juggle
pre-deployment, ongoing deployment, and return and reunion support,
often simultaneously. Unfortunately, this juggling act will likely
continue for some time. Volunteers, whose fatigue is evident, are
frustrated with being called on too often during longer than
anticipated and repeated deployments. We now hear from volunteers and
family members whose service member is serving in their second long
deployment to a combat zone since the war on terrorism began. Family
member volunteers support the service members' choice to serve;
however, they are worn out and concerned they do not have the training
or the backup from the family support professionals to handle the
problems facing some families in their units. Military community
volunteers are the front line troops in the mission to ensure family
readiness. They deserve training, information, and assistance from
their commands, supportive unit rear detachment personnel, professional
backup to deal with family issues beyond their expertise and comfort
level, and opportunities for respite before becoming overwhelmed. NMFA
is pleased that the Army is establishing paid Family Readiness Group
positions at many installations dealing with deployments to provide
additional support to families and volunteers.
NMFA knows that the length of a deployment in times of war is
subject to change, but also understands the frustrations of family
members who eagerly anticipated the return of their service members on
a certain date only to be informed at the last minute that the
deployment will be extended. The unpredictability of the length and
frequency of deployments is perhaps the single most important factor,
other than the danger inherent in combat situations, frustrating
families today. Families who can count on a set return date cope better
than those dealing with an unknown return. Families and service members
who can count on a period at home between deployments will be more
likely to choose to stay with the military. Because of the
unpredictable nature of the military mission today, family members need
more help in acquiring the tools to cope with the unpredictability.
NMFA applauds the increase in joint coordination to improve family
readiness. As the military becomes more ``joint,'' it makes sense to
use a joint approach to family support, providing consistent
information and using scarce personnel and other resources to the best
advantage. A start in improved joint family readiness support has been
DOD's establishment of a common Web portal with links to military
service, private organization, and other useful government sites
(www.deploymentconnections.org).
With the January implementation of Navy OneSource and February
roll-out of its Air Force counterpart, all active and Reserve component
personnel and their families can now access the ``OneSource'' 24-hour
information and referral service previously available only for Marine
Corps and Army personnel. OneSource provides information and
assistance, not just for post-deployment concerns, but also in such
areas as parenting and child care, educational services, financial
information and counseling, civilian legal advice, elder care, crisis
support, and relocation information. The service is available via
telephone, e-mail, or the Web and is designed to augment existing
Service support activities and to link customers to key resources, Web
pages, and call centers. It is also available to family center staff,
many of whom tell NMFA that they regard it as a useful tool to expand
the assistance they can provide families. OneSource is operated for the
military services by a civilian company that provides similar Employee
Assistance Programs for private industry. Early statistics on use
indicate that service members and families are accessing OneSource
primarily for everyday issues and basic information about military
life. Military families who use OneSource are pleased with the support
and information provided. OneSource also received high marks from a
panel of military spouses at a quality of life hearing before the
Military Construction Subcommittee of the House Appropriations
Committee on February 25.
While NMFA believes OneSource is an important tool for family
support, it is not a substitute for the installation-based family
support professionals or the Family Assistance Centers serving Guard
and Reserve families. NMFA is concerned that in a tight budget
situation, family support staffing might be cut under the assumption
that the support could be provided remotely through OneSource. The
OneSource information and referral service must be properly coordinated
with other support services, to enable family support professionals to
manage the many tasks that come from high operational tempo (OPTEMPO).
The responsibility for training rear detachment personnel and
volunteers and in providing the backup for complicated cases beyond the
knowledge or comfort level of the volunteers should flow to the
installation family center or Guard and Reserve family readiness staff.
Family program staff must also facilitate communication and
collaboration between the rear detachment, volunteers, and agencies
such as chaplains, schools, and medical personnel.
NMFA applauds the various initiatives designed to meet the needs of
service members and families wherever they live and whenever they need
them and requests adequate funding to ensure continuation both of the
``bedrock'' support programs and implementation of new initiatives.
Higher stress levels caused by open-ended deployments require a higher
level of community support. Family readiness responsibilities must be
clearly delineated so that the burden does not fall disproportionately
on volunteers.
EDUCATION FOR MILITARY CHILDREN
A significant element of family readiness is an educational system
that provides a quality education to military children, recognizing the
needs of these ever-moving students and responding to situations where
the military parent is deployed and/or in an armed conflict. Children
are affected by the absence of a parent and experience even higher
levels of stress when their military parent is in a war zone shown
constantly on television. The military member deployed to that
dangerous place cannot afford to be distracted by the worry that his or
her child is not receiving a quality education. Addressing the needs of
these children, their classmates, and their parents is imperative to
lowering the overall family stress level, and to achieving an
appropriate level of family readiness. But it does not come without
cost to the local school system.
NMFA is pleased to report that most schools charged with educating
military children have stepped up to the challenge. They have become
the constant in a changing world and the place of security for military
children and their families. The goal, according to one school
official, ``is to keep things normal for the kids.'' The schools' role
is to ``train teachers in what to look for and deal with what they
find.'' NMFA received many positive stories from parents and schools
about how the schools have helped children deal with their fears, keep
in touch with deployed parents, and keep focused on learning. We have
also heard stories of schools helping each other, of schools
experienced in educating military children and dealing with deployment-
related issues providing support for school systems with the children
of activated Guard and Reserve members. In the process, many schools
have increased the understanding of their teachers and other staff, as
well as their entire communities, about issues facing military
families. The DOD is supporting this effort in several significant
ways. Late last year, DOD launched a new education website
(www.militarystudent.org) to provide information on a variety of
education topics to parents, students, educational personnel, and
military commanders. Its information is especially valuable for schools
and families dealing with the issues of deployment for the first time.
NMFA is also pleased to report that other Services are following the
Army's lead and hiring full-time School Liaison Officers at certain
installations. The Army not only has School Liaison Officers at all
locations, but has also expanded to provide these information services
to the Reserve components, recruiters and other remotely-assigned
personnel and their families.
NMFA is appreciative of the support shown by Congress for the
schools educating military children. It has consistently supported the
needs of the schools operated by the DOD Education Agency (DODEA), both
in terms of basic funding and military construction. Congress has also
resisted efforts by a series of administrations to cut the Impact Aid
funding so vital to the civilian school districts that educate the
majority of military children. NMFA is also appreciative of the
approximately $30 million Congress adds in most years to the Defense
budget to supplement Impact Aid for school districts whose enrollments
are more than 20 percent military children and for the additional
funding to support civilian school districts who are charged with
educating severely disabled military children. NMFA hopes, however,
that DOD would request the supplement to Impact Aid, rather than wait
for Congress to add it. Building this funding into its budget request
would signal to school districts and military families that the DOD
wants to ensure better quality in all schools educating large numbers
of military children, not just those in DOD schools. Requesting this
funding will also signal that DOD recognizes that it may need to assist
schools with security, school construction, or special learning
programs if the presence of military children or DOD programs and
policies cause a loss of school funding or increased expenditures that
cannot be met through Impact Aid or other Federal, State, or local
programs.
DODEA
DOD schools are located in overseas locations (DODDS) and on a
small number of military installations in the United States (DDESS).
The commitment to the education of military children in DOD schools
between Congress, DOD, military commanders, DODEA leadership and staff,
and especially military parents has resulted in high test scores,
nationally-recognized minority student achievement, parent involvement
programs and partnership activities with the military community. This
partnership has been especially important as the overseas communities
supported by DODDS and many of the installations with DDESS schools
have experienced high deployment rates. DOD schools have responded to
the increased operations tempo with increased support for families and
children in their communities.
While DOD schools have been immune from some of the constraints
besetting civilian schools affected by State and local budget
pressures, military families served by DOD schools have expressed
concerns in recent years about DOD rescissions that cause cuts in
maintenance, staff development, technology purchases and personnel
support and also forced the elimination of some instructional days in
some districts. Because the timing of the Federal fiscal year is out of
sync with the school year, NMFA believes this calendar mismatch may
tend to worsen the impact of mid-year Department-wide budget re-
allocations on the school system and the children it serves. We urge
Congress to ensure that DOD schools have the tools they need to plan
and execute school budgets that support the increased mission these
schools and their communities face.
NMFA also asks this subcommittee to understand the importance
military parents attach to schools that educate their children well.
DOD is currently preparing a congressionally-requested report to
determine whether it could turn some DDESS districts over to
neighboring civilian education agencies. While NMFA does not object to
the concept of a report to determine whether school systems are
providing a quality education, using tax dollars well, or are in need
of additional maintenance or other support funding, we are concerned
about the timing of the study and the reaction it has caused in
communities already dealing with the stress of the war and deployments.
Families in these communities wonder why something that works so well
now seems to be threatened. NMFA attended an October 2003 community-
input forum sponsored by the Director of DODEA. We were impressed not
just with the strong support commanders and other community leaders
gave to these schools, but also with the efforts they had made to reach
out to local civilian schools to improve education for all military
children.
NMFA applauds the DOD vision that the DOD focus on quality
education for all military children. We have stated for years that DOD
needs to do more to support civilian school districts educating most of
the 85 percent of military children who do not attend DOD schools. We
believe, however, that shifting children from highly successful,
highly-resourced DOD schools to neighboring districts may cause more
harm than good to both military children and their civilian peers.
Adding to the stress in military communities also harms the education
of military children. NMFA does not know what DOD's final
recommendations will be. We encourage Members of Congress to study
those recommendations closely before making any decision that could
damage the educational success the DDESS schools have achieved.
Improving Education Quality for all Military Children
Despite the success of the DOD schools in raising achievement
levels, it is important to remember most military children are
dependent on civilian school districts, often varying in quality and
responsiveness to their families' concerns and the demands of the
military lifestyle. Because military families move on average every 2.9
years, their children are often placed at an educational disadvantage,
even by many well-intentioned programs and rules designed to improve
school quality. Military parents applaud higher accountability
standards--they want the best possible instruction for their children
as well as the most rigorous course offerings possible. They do not
want their children punished, however, when the various Federal and
State initiatives clash, causing difficulties for mobile children.
Because of varying course standards, school schedules, and State
graduation requirements, military children sometimes lose credits
needed for graduation. Currently, at least 18 States have graduation
requirements linked to performance on State exit exams and several
others are developing exit exams. With the rise of exit exams and
increased graduation requirements, transfers are becoming more
problematic, especially in the high school years.
NMFA applauds DOD initiatives to work with States to ease these
transition issues for military children. We commend States that are
also working to become more military-family-friendly, especially in the
areas of education and spouse employment. We believe this coordination
between DOD and the State and local entities charged with educating
military children will bring an increased awareness to civilian
neighborhoods about the value the military brings to their communities.
To the military services, this collaboration will bring a better
awareness of the burden being shouldered by local taxpayers to educate
military children. To military children and their parents, this
collaboration shows that quality education is a shared priority between
the DOD and their local schools.
Schools serving military children, whether DOD or civilian schools,
need the resources available to meet military parents' expectation that
their children receive the highest quality education possible. Impact
Aid funding for both on and off-base children and the DOD supplement to
Impact Aid provide needed funds in lieu of lost tax revenue and help
districts meet the additional demands caused by large numbers of
military children. Initiatives to assist parents and to promote better
communication between installations and schools should be expanded
across all Services. Military children must not be placed at a
disadvantage as State and Federal Governments devise accountability
measures.
COMMISSARIES AND EXCHANGES
Commissaries are consistently valued by all members of the military
community as a top benefit. In the most recent Status of Forces Survey
of Active Duty Members, done in July 2002, 67 percent of service
members surveyed reported they were either satisfied or very satisfied
with commissaries and exchanges, the highest satisfaction rate for any
quality of life program. Delegates to the 2003 Army Family Action Plan
Conference rated the commissary as their fourth most-valuable service,
following health care, the Army Family Action Plan, and Army Community
Services. Every time they go to the commissary, families note the
savings. According to the most recent figures NMFA has obtained from
the Defense Commissary Agency (DeCA), these savings are 32.1 percent
compared to commercial super centers and grocery stores--that
translates to an annual savings of almost $2,700 for a family of four.
These savings are especially important to young families and to
families overseas or in remote or high cost areas in the United States.
An Air Force family member stationed in Hawaii told NMFA what the
commissary benefit means to her family: ``After a couple of walks
through the local grocery store here, the commissary benefit is
obvious--$2.65/gallon instead of $6.85 for milk, 12 cents instead of 30
cents a package for ramen, 50 cents instead of a dollar/pound for
bananas, and the list goes on.''
Commissaries
The past year has been a challenging one for many of the
beneficiaries served by DeCA and, we believe for the DeCA itself. A war
with large-scale deployments and redeployments, a major hurricane in
the east, a multi-State blackout, wildfires in the west, and a major
distributor bankruptcy, plus news coming from inside the beltway on
possible changes to the commissary system, combined to add to the
stress experienced by military families and the people charged with
supporting them. NMFA believes these events--and the reactions to
them--served to highlight the value of the commissary benefit to the
military community and the high return on investment the government
receives from its $1.1 billion commissary appropriation.
NMFA believes DeCA's successes in improving customer service, the
cleanliness and functionality of its stores, outreach to beneficiaries,
and the quality of produce and meat, in addition to increasing customer
savings, have been made possible through its ability to remain focused
on gaining efficiencies and creating initiatives to enhance its service
to beneficiaries. We also believe that these initiatives bring value to
the government and to the American taxpayer by leveraging the
appropriated funds DeCA receives into a military benefit valued at a
much higher level by beneficiaries and by the actual savings delivered.
Because of the value commissaries add to the quality of life of
individual service members, retirees, families, survivors, and the
military community, NMFA is very concerned that this benefit be
preserved as part of the military compensation package.
During the past year, DOD announced plans to close a number of
commissaries, replace the traditional three-star officer serving as
chairman of the Commissary Operating Board (COB) with a political
appointee, and require a study on instituting variable pricing for
commissary products. These proposals are apparently intended to save
money by reducing DeCA's annual appropriation. NMFA is concerned the
recommendation to ``civilianize'' the chairmanship of the COB is
another indicator of DOD's ongoing interest in eventually privatizing
the benefit, which NMFA opposes. NMFA believes uniformed military
leaders, who are responsible for the well-being of their soldiers,
sailors, airmen, and marines, must continue to maintain their
leadership function on the COB to provide oversight of this important
benefit.
NMFA is also opposed to the concept of variable pricing. We believe
it is being proposed solely as a strategy to reduce appropriated
funding for the commissary benefit. With average savings currently at
approximately 32 percent, we cannot understand why the administration's
proposal for variable pricing sets a benchmark of 30 percent. While we
agree more needs to be done to increase savings in some locations, we
do not believe a procedure that disrupts the well understood pricing
formula of cost plus 5 percent provides a better benefit. Encouraging
DeCA to continue implementing efficiencies and to work with its vendors
to secure the lowest prices possible will provide the best benefit over
the long term and increase average savings for the customer. If vendors
are already selling goods to the commissaries at their best possible
price, how long will they continue to do so if local commissaries can
raise those prices simply to compensate for cutting prices on other
products? It seems to us that implementing variable pricing on a
worldwide scale would also require increased staffing to manage the
process. These new positions would either have to come from existing
staffing levels--which NMFA believes are already dangerously close to
the minimum needed at the store level to maintain quality customer
service--or would require more, not less, operating funds. NMFA fails
to see the benefit to either the customer or the taxpayer in this
proposal.
NMFA appreciates the strong stand taken by Members of Congress and
senior military leaders, including the COB and U.S. Army Europe
(USAREUR) Commander General B.B. Bell, in support of retaining the
commissaries recommended for closure. Senior DOD officials have in the
past cited the special importance of commissaries to service members
and families stationed overseas and in isolated communities in the
United States. NMFA, therefore, was dismayed that the list of closures
released in August 2003 contained so many stores in remote locations.
Families also were dismayed. NMFA heard from many families who shared
driving times and distances not just to the nearest commissary, but to
the nearest civilian grocery store. Quality of life issues, such as
high cost of living in the surrounding civilian community, remote
locations, and the need to provide an American-like grocery benefit and
``touch of home'' in overseas communities must always take precedence
over cutting an appropriation that consistently provides the DOD with a
high return on its investment. NMFA also heard from Guard and Reserve
service members and families who noted the irony of their receipt of
full commissary access just at the time when the benefit they had just
won seemed to be under fire. NMFA would also hope that the impact on
all categories of beneficiaries--active duty, retiree, National Guard,
and Reserve--be considered in any decision to close individual
commissaries.
NMFA thanks members of this subcommittee for its understanding of
the commissary's importance to the military community and of the impact
proposals to change the benefit have on a community under stress. We
urge you to continue your efforts to keep this benefit strong.
Quality of life considerations must be given high priority in any
decision to close individual commissaries. NMFA opposes all
privatization and variable-pricing initiatives and strongly supports
full or even enhanced funding of the commissary benefit to sustain the
current level of service for all patrons: active duty and Guard and
Reserve service members, retirees, their families, and survivors.
Exchanges
Active duty and Reserve component service members, retirees, their
families, and survivors consistently rate the military exchanges as
important quality of life components. Beneficiaries value the
exchanges--to include the vendors in exchange malls and the ancillary
services such as service stations, barber shops, and shoppettes--
because they provide a great service to the local community where they
serve and live. Beneficiaries value low everyday prices on consumer
goods and the convenience of catalog and Internet mail order services.
The exchanges' online store, operated by the Army and Air Force
Exchange Service (AAFES) continues to increase in popularity,
especially among Guard and Reserve members and retirees who do not live
near an installation, deployed service members, and families stationed
overseas.
The exchange services also bring a touch of home to deployed
service members, through ship stores in the Navy and through AAFES
activities in deployed areas. Exchange employees provide retail
operations, name brand fast food outlets, Internet cafes, and phone
services in many remote areas. NMFA applauds the exchange employees who
have deployed with the troops and who serve them in often dangerous and
remote locations. AAFES ``Gifts from the Homefront'' program allows
people to purchase AAFES gift certificates that can be sent to
individual authorized patrons or donated to deployed service members
through the Red Cross, Air Force Aid Society, or the Fisher House. This
program operates in a similar fashion to DeCA's ``Gift of Groceries''
program.
The exchanges not only provide essential goods and services, but
also generate vital funding for a variety of important Morale, Welfare
and Recreation (MWR) programs that are essential to maintaining a high
quality of life for members of the military community. Funds generated
for MWR by the exchanges are funds that do not have to be provided by
the service members and their families to support these programs.
NMFA applauds outreach efforts by the military exchanges to support
military families and to recognize the contributions of retirees to the
military community. We do note that, while improving, exchanges in many
locations still need to work on their product lines to ensure that
brand name goods in a variety of price points are available to meet the
needs of the very diverse beneficiary population. Exchanges must also
strengthen their promise to the community and ensure that exchange
prices in the products they carry are comparable, not just to identical
brands, but to other brands of similar quality in civilian stores.
Military beneficiaries want to make their exchange their store of
choice. An exchange that does not carry the goods they need, in the
price range they can afford, or with the quality they expect will not
be their first choice.
Tighter security requirements, reduced ease of access in some
cases, increased deployments, changing buying habits of beneficiaries,
and the upcoming round of BRAC pose challenges for the military
exchange systems. NMFA sees even greater challenges ahead in preserving
adequate funding levels for MWR programs. NMFA has in the past
supported the decision to keep the exchange systems separate while
encouraging the adoption of common behind-the-store systems where
efficiencies are viable. These areas include purchasing, distribution
and logistics, finance, information systems, and other administrative
functions. The exchanges are partnering successfully on certain private
label brands and NMFA encourages more of these partnerships in the
future to ensure that funds generated by exchange sales are available
to be used for MWR programs and not needed to fund the administration
of the exchange systems.
NMFA has been following the work of DOD's Unified Exchange Task
Force (UETF) closely to determine whether the DOD proposal to combine
the exchange systems will have the potential to increase funding
available for MWR while ensuring responsiveness to the needs of the
beneficiaries and their communities. We thank the leadership of the
UETF for its efforts to keep NMFA and other associations informed about
its vision, goals, and research into how to design a uniform exchange
system. While we appreciate the responsiveness of the UETF, however,
NMFA must note that the Task Force cannot yet answer what is to us the
critical question: How will this affect the beneficiaries? We believe
the issue at stake in this discussion is bigger than a question of
whether or not to combine the exchanges. MWR revenues support a variety
of the most basic support programs available for families, single
service members, and other members of the military community. NMFA most
wants to know whether consolidation will provide enough savings to
support MWR programs at the level needed to support the community. If
not, what else do we need to ensure the viability of these programs?
NMFA also wonders how the costs of transitioning to a consolidated
system will be covered. We believe the MWR funding stream must be
protected and do not want to see funds diverted, even with the promise
of savings and recovered revenue in future years. Families tell us that
MWR programs are stretched too thin now to be asked to forego revenues
in order to pay for a transition to a consolidated exchange system. We
also wonder how funds generated by a consolidated system will be
reapportioned back to the Services and installations in a way that
takes into account Service size, sales generated, community needs, and
the multi-service and combined active and Reserve component missions of
some installations.
Consolidation issues that most concern NMFA are those that may
require the maintenance of a Service-specific program, such as the
Navy's Ship Stores. We are also concerned about a local exchange
manager's ability, under a consolidated system, to provide certain
Service-specific programs or incentives. For example, at the Quantico
Marine Corps Base, exchange shoppers can receive ``child care bucks''
when spending certain amounts at the exchange. These coupons can be
used to pay for child care at the installation Child Development
Center. NMFA thinks this is a wonderful initiative at an installation
serving many young families; it helps them pay for child care and it
makes the exchange their store of choice. We believe this program is
made possible because of the integration of child care programs and the
exchange as part of Marine Corps Community Services. We wonder whether
this program, or similar tie-ins between exchanges and MWR programs,
could continue under a consolidated exchange system.
NMFA appreciates the willingness of the UETF to engage in dialogue
with beneficiary associations and to seek beneficiary input on issues
related to a potential consolidation of the exchange systems. NMFA
cannot take a position on exchange consolidation, however, until it is
presented with more information on the costs involved in moving to a
consolidated system and the effects on the flexibility of a local
exchange to respond to the needs of the community and to offer products
and services tailored to that community. NMFA asks this subcommittee to
provide the oversight necessary to ensure that the exchanges, whether
or not they consolidate, continue to provide appropriate product
choices, competitive prices, and increased funding for MWR programs.
BRAC
The publication in the Federal Register of the criteria DOD will
use in developing recommendations for closure and realignment under the
next BRAC round prompted a heightened concern in the military community
about the future status of military installations and the continued
availability of vital quality of life programs. Members of the military
community, especially retirees, are concerned about the impact base
closures will have on their access to their health care, commissary,
exchange and MWR benefits. They are concerned that the size of the
retiree, Guard, and Reserve populations remaining in a location will
not be considered in decisions about whether or not to keep
commissaries and exchanges open.
NMFA was pleased to see that the DOD's discussion of the comments
received (included in the Federal Register posting of the final BRAC
criteria) provide evidence that quality of life issues will be
considered. In responding to comments arguing that a closure's
potential impact on retiree access to benefits such as commissaries and
health care be considered, DOD noted that ``while military value
criteria must be the primary consideration, the impact of a closure or
realignment on the local community, including military retirees
residing therein, will be considered'' in applying several of the other
criteria. Some comments received by the Department addressed criterion
#7, ``the ability of both the existing and potential receiving
communities' infrastructure to support forces, missions, and
personnel.'' These comments emphasized that the DOD should look at the
quality of life provided to service members and their families. DOD's
response is encouraging:
The DOD agrees that the quality of life provided to its
military personnel and their families significantly contributes
to the DOD's ability to recruit and retain quality personnel.
Military personnel are better able to perform their missions
when they feel comfortable that their needs and those of their
families are taken care of. Quality of life is captured
throughout the criteria, particularly criterion seven.
NMFA is also concerned about the availability of schools,
commissaries, exchanges, and MWR programs during shifts in troop
populations during a domestic BRAC or realignment of troops overseas.
We look to Congress to ensure DOD's plans for these troop shifts will
maintain access to quality of life programs and support facilities
until the last family leaves the installation. In the same manner, we
ask you to ensure that houses, schools, child development and youth
programs, and community services are in place to accommodate the surge
of families a community can expect to receive as a result of the
movement of troops to a new location.
STRONG FAMILIES ENSURE A STRONG FORCE
Mr. Chairman, NMFA is grateful to this subcommittee for its
oversight of vital quality of life components for today's force and for
your advocacy for a better quality of life for service members and
their families. Just as the family worries about the deployed service
member, the service member's constant concern is about the well-being
of his or her family. In the dangerous environment in which they must
frequently operate, service members cannot afford to be distracted by
concerns at home. Assuring the service member that the decision to
serve will not penalize the family is critical to the service member's
readiness and thus to mission readiness. The stability of the military
family and community and their support for the forces rests on the
Nation's continued focus on the entire package of quality of life
components. Military members and their families look to you for
continued support for that quality of life. Please don't let them down.
Senator Chambliss. Thank you, Ms. Raezer.
Dr. Schwartz.
STATEMENT OF SUE SCHWARTZ, D.B.A, RN, CO-CHAIR, THE MILITARY
COALITION HEALTH CARE COMMITTEE
Dr. Schwartz. Good afternoon, Mr. Chairman, Senator Pryor,
and distinguished members of the subcommittee. It is truly an
honor to have the opportunity to address the subcommittee today
concerning TMC's views on the Defense health care program.
I want to reiterate our deep appreciation to the entire
subcommittee for your leadership in sponsoring a wide range of
landmark health care initiatives over the past year, especially
for Medicare eligibles and for active-duty families. We are
most grateful for the subcommittee's leadership last year in
directing DOD to take specific action to address chronic access
problems for TRICARE standard beneficiaries under the age of 65
and to begin to address health care needs for the Selected
Reserve. We ask the subcommittee for continued emphasis in
ensuring these enhancements are implemented promptly and
effectively.
DOD officials speak of ``funding shortfalls in the out-
years,'' but there are current problems as well. Bases are
turning their retirees away from their pharmacies, saying this
is due to budget cuts. Last year, the Office of Management and
Budget (OMB) even considered increasing retiree pharmacy cost
shares significantly, even going so far as to propose charging
retirees for medications obtained in military pharmacies. We
ask the subcommittee for continued support in authorizing
sufficient amounts for the direct and purchase care systems, so
that the Defense health budget doesn't have to be balanced on
the back of beneficiaries.
This year, the new TRICARE contracts will greatly impact
the program and our members, and with change always comes
challenges. We are firmly committed to working with Congress,
the DOD, and contractors to make implementation as smooth as
possible.
Service by the previous contractors must not be compromised
as contracts are phased out. The transition must be seamless
for the beneficiary. Provider churn must be kept to a minimum
so beneficiaries don't have to change doctors. Beneficiaries
must receive timely information on the new contracts, provider
networks, and where they can go to get help when they need it,
balancing the need for a uniform benefit with three
contractors' interpretation of what is their best business
practices.
Sometime later this year, DOD will be implementing the
uniform formulary. The Coalition's concerns about creating a
third tier of non-preferred drugs include the need for a robust
formulary that includes the most frequently prescribed
medications. The program must be streamlined as much as
possible to avoid unnecessary hassle for both patients and
providers. Beneficiaries and providers shouldn't have to jump
through hoops to meet medical necessity requirements, obtain
prior authorization, or make appeals. Ongoing beneficiary
education must be made readily available.
Mr. Chairman, this subcommittee has gone a long way to
address daunting and significant problems. Many have been
around for decades. It's going to take continuous monitoring
and follow-up to ensure that actions are taken with intended
effects. We hope to work closely with you and the DOD to make
sure these problems are resolved and that beneficiaries get
access and the care they deserve.
We remain deeply appreciative of the subcommittee's ongoing
leadership and commitment to those who are in uniform today and
those who have served our Nation in the past. I will now turn
to my colleague, Master Sergeant Mike Cline, who will share
with you additional Coalition personnel priorities.
[Dr. Schwartz's testimony is included in The Military
Coalition's prepared statement.]
Senator Chambliss. Thank you.
Mr. Cline.
STATEMENT OF MASTER SERGEANT MICHAEL P. CLINE, USA (RET.), CO-
CHAIR, THE MILITARY COALITION, AND EXECUTIVE DIRECTOR, ENLISTED
ASSOCIATION OF THE NATIONAL GUARD OF THE UNITED STATES
Sergeant Cline. Thank you, Mr. Chairman. Thank you for
giving me the opportunity to present the views of the member
organizations that comprise the Guard and Reserve Committee of
TMC.
Mr. Chairman, as you've heard today, DOD has strongly
indicated that the chances of implementing TRICARE for Guard
and Reserve people, for our forces that are now deployed or
will be deployed, is probably not going to happen. In the last
session of Congress, you took the first step to provide TRICARE
for National Guard and Reserve members on a cost-share basis to
your Guard and Reserve members who either do not have employer-
furnished health care or are unemployed.
Why do we need health care for Guard and Reserve members?
The answer has four parts: quality of life, employer support,
readiness, and recruiting and retention. I found it interesting
that the DOD stated it didn't have much impact on the force of
the people that are not deployable. Well, if you just took 5
percent of the almost 400,000 Guard and Reserve members that
were not able to deploy, that represents almost 20,000
soldiers, airmen, Navy, or Marine personnel that could not
deploy.
Mr. Chairman, it's disturbing news that the DOD has
continued to, in my opinion, drag its feet in the
implementation of the provisions passed in the law last year.
Already, 4 months have passed, but no TRICARE for Guard and
Reserve members has been implemented, and it looks like it
won't be implemented. The authority for the legislation expires
at the end of the year, but the call-ups will not. How do we
expect to have a valid test when time is running out? I urge
you to send a strong message to the DOD that TRICARE for Guard
and Reserve members is a priority by passing permanent
legislation into law. Demonstrations will not fix the problems
we will face in the four areas I mentioned.
Another issue I would like to discuss is the Reserve
retirement upgrade. The fundamental assumption of the Reserve
Force retirement system that was established in 1947, 58 years
ago, is that a Guard or Reserve member has a primary career in
the civilian sector. The time has long passed to recognize the
great sacrifices these members make to serve their country.
Demands over the past 14 years have cost tens of thousands of
Guard and Reserve members significantly in terms of their
civilian retirement, accrual, civilian 401(k) contributions,
and civilian job promotions.
The fact remains that although there are laws like the
Uniformed Services Employment and Reemployment Act (USERA) on
the books, discrimination will and does happen in the
workplace. The DOD routinely relies upon the capabilities of
the Guard and Reserve across the entire spectrum of conflict
from homeland security to overseas deployments and combat.
Since September 11, almost 400,000 Guard and Reserve
members have been involuntarily called to active duty several
times. This does not include those who have volunteered to
serve in various capacities. Almost 40 percent of the Selected
Reserve structure has answered the call with great personal
sacrifice.
The time has come to recognize the Reserve retirement
system as a complement to civilian retirement, not as a
supplement. Failing to acknowledge and respond to the changing
environment that Guard and Reserve members face could have far-
reaching effects on Reserve participation and career retention.
The contract with America's National Guard and Reserve has
changed. It's now the time to reward those who have made the
change possible. Reward them with a retirement program that
allows them to draw benefits at an earlier age.
The final issue I would like to discuss is Montgomery GI
Bill (MGIB) education benefits for chapter 1606 Selected
Reserve members who have not kept pace with the active duty
benefit. Originally, the Guard and Reserve benefit was 47
percent of the active duty rate. These have been significant
increases in the active duty benefits in recent years. This has
left a Selected Reserve benefit at less than 25 percent of the
active duty rate. The MGIB educational benefits are one of
those most significant recruiting tools we have to recruit and
retain members in the National Guard and Reserve. We urge you
to increase the benefit back to its original 47-percent level.
Also, currently the benefit expires 14 years after first
becoming eligible. This clock starts ticking when an individual
returns from basic training and advanced school. There is no
incentive for those career members who want to stay after 14
years. We ask your consideration on making the chapter 1606
benefits available for as long as a person is in the Selected
Reserve.
Mr. Chairman, I will be followed by Ms. Holleman.
[The prepared statement of The Military Coalition follows:]
Prepared Statement by The Military Coalition (TMC)
Mr. Chairman and distinguished members of the subcommittee, on
behalf of TMC, a consortium of nationally prominent uniformed services
and veterans' organizations, we are grateful to the subcommittee for
this opportunity to express our views concerning issues affecting the
uniformed services community. This testimony provides the collective
views of the following military and veterans' organizations, which
represent approximately 5.5 million current and former members of the
seven uniformed services, plus their families and survivors.
Air Force Association
Air Force Sergeants Association
Air Force Women Officers Associated
American Logistics Association
American Veterans (AMVETS)
Army Aviation Association of America
Association of Military Surgeons of the United States
Association of the United States Army
Chief Warrant Officer and Warrant Officer Association,
U.S. Coast Guard
Commissioned Officers Association of the U.S. Public
Health Service, Inc.
Enlisted Association of the National Guard of the
United States
Fleet Reserve Association
Gold Star Wives of America, Inc.
Jewish War Veterans of the United States of America
Marine Corps League
Marine Corps Reserve Association
Military Chaplains Association of the United States of
America
Military Officers Association of America
Military Order of the Purple Heart
National Association for Uniformed Services
National Guard Association of the United States
National Military Family Association
National Order of Battlefield Commissions
Naval Enlisted Reserve Association
Naval Reserve Association
Navy League of the United States
Non Commissioned Officers Association
Reserve Officers Association
Society of Medical Consultants to the Armed Forces
The Retired Enlisted Association
United Armed Forces Association
United States Army Warrant Officers Association
United States Coast Guard Chief Petty Officers
Association
Veterans of Foreign Wars of the United States
Veterans' Widows International Network
The Military Coalition, Inc., does not receive any grants or
contracts from the Federal Government.
EXECUTIVE SUMMARY
RECOMMENDATIONS OF THE MILITARY COALITION
Active Force Issues
Personnel Strengths and Operations Tempo
TMC strongly recommends restoration of Service end strengths
consistent with long-term sustainment of the global war on terrorism
and fulfillment of national military strategy. The Coalition supports
increases in recruiting resources as necessary to meet this
requirement. The Coalition urges the subcommittee to consider all
possible manpower options to ease operational stresses on active,
Guard, and Reserve personnel.
Pay Raise Comparability and Pay Table Reform
TMC urges the subcommittee to restore full pay comparability on the
quickest possible schedule, and to reject any request from the
administration to cap future pay raises or to provide smaller increases
to service members in the U.S. Public Health Service or National
Oceanic and Atmospheric Administration. The Coalition believes all
members of the uniformed services need and deserve annual raises at
least equal to private sector wage growth. The Coalition supports the
DOD plan for increased ``targeted'' raises to align the pay of career
servicemembers with earnings in the private sector for civilians with
comparable experience and education. However, to the extent that
``targeted'' raises are needed, the DOD should define the ultimate
objective pay table toward which these targeted raises are aimed.
Commissaries
TMC opposes all privatization and variable pricing initiatives and
strongly supports full or even enhanced funding of the commissary
benefit to sustain the current level of service for all beneficiaries
including Guard and Reserve personnel and their families.
Family Readiness and Support
TMC recommends a family support structure, with improved education
and outreach programs and increased childcare availability, to ensure a
high level of family readiness to meet the requirements of increased
force deployments for active, National Guard and Reserve members.
Education Benefits for Career Service Members
Career service members who have not had an opportunity to sign up
for a post-service educational program deserve an opportunity to enroll
in the Montgomery GI Bill (MGIB) and TMC urges the subcommittee to
authorize them to do so.
Basic Allowance for Housing (BAH)
TMC urges an adjustment to grade-based housing standards to more
accurately reflect realistic housing options and members' out-of-pocket
housing expenses. The Coalition further urges the subcommittee to
eliminate service members' average out-of-pocket housing expenses in
fiscal year 2005.
Permanent Change of Station (PCS)
TMC urges continued upgrades of PCS reimbursement allowances to
recognize that the government, not the service member, should be
responsible for paying the cost of doing the government's business.
Basic Allowance for Subsistence (BAS)
TMC urges the subcommittee to repeal the statutory provision
limiting BAS eligibility to 12 percent of single members residing in
government quarters. As a long-term goal, the Coalition supports
extending full BAS eligibility to all single career enlisted members,
beginning with the grade of E-6 and extending eligibility to lower
grades as budgetary constraints allow.
National Guard and Reserve Issues
Support of Active Duty Operations
TMC urges continued attention to ensuring an appropriate balance
between National Guard and Reserve Force strengths and missions and
careful congressional oversight of DOD ``transformation'' initiatives
that could threaten the Nation's ``seamless, integrated total force''
policy.
Healthcare for Members of the National Guard and Reserve
TMC urges permanent authority for cost-share access to TRICARE for
all members of the Selected Reserve--those who train regularly--and
their families in order to ensure medical readiness and provide
continuity of health insurance coverage. As an option for these service
members, the Coalition urges authorizing the government to pay part or
all of private health insurance premiums when activation occurs, a
program already in effect for reservists who work for the DOD.
Guard/Reserve Retirement Upgrade
TMC urges a reduction in the age when a Guard/Reserve component
member is eligible for retired pay to age 55 as an option for those who
qualify for a non-regular retirement.
Selected Reserve Montgomery GI Bill (SR-MGIB) Improvements
TMC recommends a phased increase in SR-MGIB benefits to restore it
to its original value of 47 percent of basic benefits under the MGIB
and also recommends transfer of the SR-MGIB authority from title 10 to
title 38 to permit proportional benefit adjustments in the future.
Guard/Reserve Family Support Programs
TMC urges that adequate funding be made available for a core set of
family support programs and benefits that meet the unique needs of
geographically dispersed Guard and Reserve families who do not have
ready access to military installations or current experience with
military life.
Retirement Credit for All Earned Drill Points
TMC recommends lifting the 90-point cap on the number of Inactive
Duty Training (IDT) points earned in a year that may be credited for
National Guard and Reserve retirement purposes.
Survivor Program Issues
Age-62 Survivor Benefit Plan (SBP) Offset
TMC strongly recommends elimination of the patently inequitable and
highly discriminatory age-62 SBP annuity reduction now imposed on
military survivors. To the extent that immediate implementation may be
constrained by fiscal limitations, the Coalition urges enactment of a
phased annuity increase as envisioned in S. 1916 and H.R. 3763.
30-Year Paid-Up SBP
TMC strongly recommends accelerating the implementation date for
the 30-year paid-up SBP initiative to October 1, 2004.
SBP-DIC Offset
TMC strongly recommends that the current dollar-for-dollar offset
of SBP benefits by the amount of Dependency and Indemnity Compensation
(DIC) be eliminated, recognizing that these two payments are for
different purposes.
Retirement Issues
Concurrent Receipt of Military Retired Pay and Veterans' Disability
Compensation
TMC urges subcommittee leaders and members to be sensitive to the
need for further adjustments to last year's concurrent receipt
provision and to eliminate the disability offset for all disabled
retirees. As a priority, the Coalition urges the subcommittee to ensure
the Veterans' Disability Benefits Commission protects the principles
guiding the Department of Defense (DOD) disability retirement program
and Department of Veterans' Affairs (VA) disability compensation
system.
Final Retired Paycheck
TMC strongly recommends that surviving spouses of deceased retired
members should be allowed to retain the member's full retired pay for
the month in which the member died.
Former Spouse Issues
TMC recommends corrective legislation, including the
recommendations made by the DOD in their 2001 Uniformed Services Former
Spouse Protection Act (USFSPA) report, be enacted to eliminate
inequities in the administration of the USFSPA.
Tax Relief for Uniformed Services Beneficiaries
The Coalition urges the subcommittee to support legislation to
provide active duty and uniformed services beneficiaries a tax
exemption for premiums or enrollment fees paid for TRICARE Prime,
TRICARE Standard supplements, the active duty dental plan, TRICARE
Retiree Dental Plan, Federal Employees Health Benefits Program (FEHBP),
and Long Term Care.
Health Care Issues
Full Funding For The Defense Health Budget
TMC strongly recommends the subcommittee continue its watchfulness
to ensure full funding of the Defense Health Program, including
military medical readiness, needed TRICARE Standard improvements, and
the DOD peacetime health care mission. It is critical that The Retired
Officers Association Defense Health Budget be sufficient to secure
increased numbers of providers needed to ensure access for TRICARE
beneficiaries in all parts of the country.
Pharmacy Cost Shares for Retirees
TMC urges the subcommittee to continue to reject imposition of cost
shares in military pharmacies and oppose increasing other pharmacy cost
shares that were only recently established. We urge the subcommittee to
ensure that Beneficiary Advisory Groups' inputs are included in any
studies of pharmacy services or copay adjustments.
Permanent ID Card for Dependents Over the Age of 65
The Coalition strongly urges the subcommittee direct the Secretary
of Defense (SECDEF) to authorize issuance of permanent military
identification cards to uniformed services family members and survivors
who are age 65 and older, with appropriate guidelines for notification
and surrender of the ID card in those cases in which eligibility is
ended by divorce or remarriage.
Access to TSRx for Nursing Home Beneficiaries
TMC urges the subcommittee to direct DOD to take action to provide
outreach and education for beneficiaries attempting to deem nursing
homes as TRICARE authorized pharmacy services. In those instances where
the residential facility will not participate in the TRICARE program,
DOD must be directed to reimburse pharmacy expenses at TRICARE network
rates to uniformed services beneficiaries who cannot access network
pharmacies due to physical or medical constraints.
Initial Preventive Physical Examination
TMC requests that the subcommittee take steps to authorize the
initial preventive physical examination (sec. 611 of Public Law 108-
173) as a TRICARE benefit for over 65 Medicare-eligible uniformed
services beneficiaries.
The President's Task Force (PTF) to Improve Health Care Delivery
for Our Nation's Veterans
TMC asks the subcommittee to work with the Veterans' Affairs
Committee and the Department of Veterans' Affairs (VA) and DOD to
ensure action on the PTF recommendations including a seamless
transition, a bi-directional electronic medical record (EMR), enhanced
post-deployment health assessment, and implementation of an electronic
DD214.
TRICARE Standard Improvements
TMC urges the subcommittee's continued oversight to ensure DOD is
held accountable to promptly meet requirements for beneficiary
education and support, and particularly for education and recruitment
of sufficient providers to solve access problems for standard
beneficiaries.
Provider Reimbursement
TMC requests the subcommittee's support of any means to raise
Medicare and TRICARE rates to more reasonable standards and to support
measures to address Medicare's flawed provider reimbursement formula.
Healthcare for Members of the National Guard and Reserve
TMC urges permanent authority for cost-share access to TRICARE for
all members of the Selected Reserve--those who train regularly--and
their families in order to ensure medical readiness and provide
continuity of health insurance coverage. As an option for these service
members, the Coalition urges authorizing the government to pay part or
all of private health insurance premiums when activation occurs, a
program already in effect for reservists who work for the DOD.
Disproportionate Share Payments
TMC urges the subcommittee to further align TRICARE with Medicare
by adapting the Medicare Disproportionate Share payment adjustment to
compensate hospitals with larger populations of TRICARE beneficiaries.
Administrative Burdens
TMC urges the subcommittee to continue its efforts to make the
TRICARE claims system mirror Medicare's, without extraneous
requirements that deter providers and inconvenience beneficiaries.
TRICARE Prime (Remote) Improvements
TMC requests that the subcommittee authorize family members who are
eligible for TRICARE Prime Remote to retain their eligibility when
moving to another prime remote area when the government funds such move
and there is no reasonable expectation that the service member will
return to the former duty station.
Coordination of Benefits and the 115 percent Billing Limit Under
TRICARE Standard
TMC strongly recommends that the subcommittee direct the DOD to
eliminate the 115 percent billing limit when TRICARE Standard is second
payer to other health insurance and to reinstate the ``coordination of
benefits'' methodology.
Nonavailability Statements under TRICARE Standard
TMC requests the subcommittee's continued oversight to assure that,
should the DOD choose to exercise its authority and reinstate NAS
requirements, beneficiaries and their providers receive effective,
advance notification.
TRICARE Next Generation of Contracts (TNEX)
TMC recommends that the subcommittee strictly monitor
implementation of the next generation of TRICARE contracts and ensure
that Beneficiary Advisory Groups' inputs are sought in the
implementation process.
Prior Authorization under TNEX
TMC urges the subcommittee's continued efforts to reduce and
ultimately eliminate requirements for pre-authorization and asks the
subcommittee to assess the impact of new prior authorization
requirements upon beneficiaries' access to care.
Portability and Reciprocity
TMC urges the subcommittee to monitor the new contracts to
determine if the new system facilitates portability and reciprocity to
minimize the disruption in TRICARE services for beneficiaries.
Health Care Information Lines (HCIL)
TMC urges the subcommittee to direct the DOD to modify the TNEX
contract to make HCIL access universal for all beneficiaries and to
develop a plan to provide for uniform administration of HCIL services
nationwide.
Uniform Formulary Implementation
TMC urges the subcommittee to ensure a robust uniform formulary is
developed, with reasonable medical-necessity rules and increased
communication to beneficiaries about program benefits, pre-
authorization requirements, appeals, and other key information.
TRICARE Benefits for Remarried Widows
TMC urges the subcommittee to restore equity for surviving spouses
by reinstating TRICARE benefits for otherwise qualifying remarried
spouses whose second or subsequent marriage ends because of death,
divorce or annulment, consistent with the treatment accorded CHAMPVA-
eligible survivors.
TRICARE Prime Continuity in Base Realignment and Closure (BRAC)
Areas
TMC urges the subcommittee to amend title 10 to require
continuation of TRICARE Prime network coverage for uniformed services
beneficiaries residing in BRAC areas.
TRICARE Retiree Dental Plan
TMC urges the subcommittee to consider providing a subsidy for
retiree dental benefits and extending eligibility for the retiree
dental plan to retired beneficiaries who reside outside the United
States.
Pre-Tax Premium Conversion Option
TMC urges the subcommittee to support HR 1231 to provide active
duty and uniformed services beneficiaries a tax exclusion for premiums
paid for TRICARE Prime enrollment fees, TRICARE dental coverage and
health supplements, and FEHBP.
Extended Care Health Option (ECHO)
TMC recommends the subcommittee's continued oversight to assure
that medically necessary care will be provided to all custodial care
beneficiaries; that Congress direct a study to determine the impact of
the ECHO program upon all beneficiary classes, and that beneficiary
groups' input be sought in the evaluation of the program.
OVERVIEW
Mr. Chairman, TMC thanks you and the entire subcommittee for your
unwavering support for fair treatment of all members of the uniformed
services and their families and survivors. The subcommittee's strong
support to improve military pay, housing allowances, health care, and
other personnel programs has made a significant difference in the lives
of active, Guard, and Reserve personnel and their families. This is
especially true for our deployed service members, and their families
and survivors, who are defending this Nation in our global war on
terror.
The subcommittee's support of last year's landmark authority to
eliminate the offset of retired pay for veterans' disability
compensation for all retirees with disabilities of at least 50 percent,
and for all retirees disabled by combat or combat-related training.
These and the many other important provisions of the National Defense
Authorization Act (NDAA) for Fiscal Year 2004 will enhance and enrich
the quality of life of our service members, retirees and their families
and survivors in the years ahead.
Congress has clearly made military compensation equity a top
priority and has accomplished much over the past several years to
improve the lives of men and women in uniform and their families. But,
last year we heard recommendations from some in the administration to
return to the failed policies of the past by capping future military
pay raises below private sector wage growth. Shortchanging compensation
for military personnel has exacted severe personnel readiness problems
more than once in the last 25 years, and the Coalition thanks the
subcommittee for rejecting the administration's advice last year to cap
military raises, and staying the course with prior provisions for
better than average raises through fiscal year 2006.
But, despite this tremendous growth in military compensation, we
are deeply troubled by how hard troops have to work--and their families
have to sacrifice--for that compensation.
Today's reality is simple--service members and their families are
being asked to endure ever-greater workloads and ever-greater
sacrifices. Repeated deployments, often near back-to-back, have
stressed the force to the point where retention and readiness would
suffer now, if it weren't for the Services' stop-loss policies and
massive recalls of Guard and Reserve members. The hard fact is that we
don't have a large enough force in the majority of components to carry
out today's missions and still be prepared for new contingencies that
may arise elsewhere in the world.
Your fiscal year 2004 defense bill provisions authorizing--for the
first time ever--the concurrent receipt of retired pay and veterans'
disability compensation eliminated a century-old inequity for tens of
thousands of severely disabled retirees. We applaud the subcommittee
for this unprecedented and historic legislation and ask the
subcommittee to be sensitive to the tens of thousands who continue to
experience unfair reductions in their retired pay.
TMC appreciates past improvements to the SBP that extended SBP
eligibility to the survivors of those killed on active duty. However,
very serious SBP inequities remain to be addressed for older survivors,
most of them widows, who see a drastic reduction in their survivor
benefit when they reach age 62. Increasing their survivor annuity to at
least the level afforded survivors of Federal civilians is a top
Coalition priority.
In testimony today, TMC offers its collective recommendations on
what needs to be done to address these important issues and sustain
long-term personnel readiness.
ACTIVE FORCE ISSUES
Since the end of the Cold War, the size of the force and real
defense spending have been cut more than a third. In fact, the defense
budget today is 3.8 percent of this Nation's gross domestic product
(GDP)--less than half of the share it comprised in 1986. But national
leaders also have pursued an increasingly active role for America's
forces in guarding the peace in a very dangerous world. Constant and
repeated deployments have become a way of life for today's service
members, and the stress is taking a significant toll on our men and
women in uniform, and their families and survivors, as well.
The subcommittee has taken action to help relieve the stress of
repeated deployments and last year's authority to extend the temporary
increases in Imminent Danger Pay (IDP) and Family Separation Allowance
(FSA) is one example of the many notable and commendable improvements
made during the last several years in military compensation and health
care programs. However, retention remains a significant challenge,
especially in technical specialties. While some Service retention
statistics are up from previous years' levels, many believe those
numbers are skewed by post-September 11 patriotism and by Services'
stop-loss policies. That artificial retention bubble is not sustainable
for the long-term under these conditions, despite the reluctance of
some to see anything other than rosy scenarios.
From the service members' standpoint, the increased personnel tempo
necessary to meet continued and sustained training and operational
requirements has meant having to work progressively longer and harder
every year. ``Time away from home'' has become a real focal point in
the retention equation. Service members have endured years of longer
duty days; increased family separations; difficulties in accessing
affordable, quality health care; deteriorating military housing; less
opportunity to use education benefits; and significant out-of-pocket
expenses with each military relocation.
The war on terrorism has now intensified with sustained operations
in Iraq and Afghanistan. Members' patriotic dedication has been the
fabric that has sustained this increased workload, and a temporarily
depressed economy and Service stop-loss policies have deterred losses
for now. But the longer-term outlook is problematic.
Experienced (and predominantly married) officers, noncommissioned
officers (NCOs) and petty officers are under pressure to make long-term
career decisions against a backdrop of a demand for their skills and
services in the private sector, even through the recent economic
downturn. In today's environment, more and more service members and
their families debate among themselves whether the rewards of a service
career are sufficient to offset the attendant demands and sacrifices
inherent in uniformed service. They see their peers going home to their
families every night, and when faced with repeated deployments, the
appeal of a more stable career and family life, often including an
enhanced compensation package with far less demanding working
conditions, is attractive. Too often, our excellent soldiers, sailors,
airmen, and marines are opting for civilian career choices, not because
they don't love what they do, but because their families just can't
take the stress any more.
On the recruiting front, one only needs to watch prime-time
television to see powerful marketing efforts on the part of the
Services. But this strong marketing must be backed up by an ability to
retain these talented men and women. This is especially true as the
Services become more and more reliant on technically trained personnel.
To the subcommittee's credit, you reacted to retention problems by
improving military compensation elements. We know you do not intend to
rest on your well deserved laurels and that you have a continuing
agenda in place to address these very important problems. But we also
know that there will be stiff competition for proposed defense budget
increases. The truth remains that the finest weapon systems in the
world are of little use if the Services don't have enough high quality,
well-trained people to operate, maintain and support them.
The subcommittee's key challenge will be to ease service members'
debilitating workload stress and continue to build on the foundation of
trust that you have established over the past 4 years--a trust that is
being strained by years of disproportional sacrifice. Meeting this
challenge will require a reasonable commitment of resources on several
fronts.
Personnel Strengths and Operations Tempo (OPTEMPO)
The Coalition is dismayed at the DOD's reluctance to accept
Congress' repeated offers to increase Service end strength to relieve
the stress on today's Armed Forces, who are clearly now sustaining an
increased OPTEMPO to meet today's global war on terror. While we are
encouraged by the Army's announcement to temporarily increase their end
strength by 30,000, we are deeply concerned that administration-
proposed plans for selected temporary manpower increases rely too
heavily on continuation of stop-loss policies, unrealistic retention
assumptions, overuse of the Guard and Reserves, optimistic scenarios in
Southwest Asia, and the absence of any new contingency needs.
The DOD has also responded to your offers to increase end strength
with their intention to transform forces, placing non-mission essential
resources in core warfighting skills. While the DOD's transformation
vision is a great theory, its practical application will take a long
time--time we do not have after years of extraordinary OPTEMPO that is
exhausting our downsized forces.
In fact, the Joint Chiefs testified that their forces were stressed
before September 11 and end strength should have been increased then.
Now, almost 3 years later, after engaging in two major operations,
massive Guard and Reserve mobilizations, and broad implementation of
``stop-loss'' policies, the only reason end strength has not been
increased is because of the Department's ``transformation'' plan--a
plan they have not finalized with Congress.
Administration and military leaders warn of a long-term mission
against terrorism that requires sustained, large deployments to Central
Asia and other foreign countries. The Services simply do not have
sufficient numbers to sustain the global war on terrorism, deployments,
training exercises and other commitments, so we have had to recall
significant numbers of Guard and Reserve personnel. Service leaders
have tried to alleviate the situation by reorganizing deployable units,
authorizing ``family down time'' following redeployment, or other
laudable initiatives, but such things do little to eliminate long-term
workload or training backlogs, and pale in the face of ever-increasing
mission requirements. For too many years, there has always been another
major contingency coming, on top of all the existing ones. If the
administration does not recognize when extra missions exceed the
capacity to perform them, Congress must assume that obligation.
The Coalition strongly believes that earlier force reductions went
too far and that the size of the force should have been increased
several years ago to sustain today's pace of operations. Deferral of
meaningful action to address this problem cannot continue without
risking serious consequences. Real relief is needed now. There is no
certainty that missions will decline, which means that the only prudent
way to assure we relieve the pressure on service members and families
is to increase the size of the force.
This is the most difficult piece of the readiness equation, and
perhaps the most important under current conditions. Pay and allowance
raises are essential to reduce other significant career irritants, but
they can't fix fatigue and lengthy and more frequent family
separations.
Some argue that it will do little good to increase end strengths,
questioning whether the Services will be able to meet higher recruiting
goals. The Coalition believes strongly that this severe problem can and
must be addressed as an urgent national priority, with increases in
recruiting budgets if that proves necessary.
Others point to high reenlistment rates in deployed units as
evidence that high OPTEMPO actually improves morale. But much of the
reenlistment rate anomaly is attributable to tax incentives that
encourage members to accelerate or defer reenlistment to ensure this
occurs in a combat zone, so that any reenlistment bonus will be tax-
free. Retention statistics are also skewed by stop-loss policies. Over
the long run, past experience has shown that time and again smaller but
more heavily deployed forces will experience family-driven retention
declines.
Action is needed now. Failing to do so will only deepen the burden
of already over-stressed troops and make future challenges to retention
and recruiting worse.
TMC strongly recommends restoration of Service end strengths to
sustain the long-term global war on terrorism and fulfill national
military strategy. The Coalition supports increases in recruiting
resources as necessary to meet this requirement. The Coalition urges
the subcommittee to consider all possible manpower options to ease
operational stresses on active, Guard, and Reserve personnel.
Pay Raise Comparability
TMC appreciates the subcommittee's leadership during the last 6
years in reversing the routine practice of capping service members'
annual pay raises below the average American's. In service members'
eyes, all of those previous pay raise caps provided regular negative
feedback about the relative value the Nation placed on retaining their
services.
Unfortunately, this failed practice of capping military raises to
pay for budget shortfalls reared its head again last year when the
Director of the Office of Management and Budget (OMB) proposed capping
future military pay raises at the level of inflation. The Coalition was
shocked and deeply disappointed that such a senior officer could ignore
25 years of experience indicating that pay caps lead inevitably to
retention and readiness problems. Not only was the proposal ill timed
as troops were engaged in combat operations in Afghanistan and Iraq--it
was just bad, failed policy.
The President ultimately rejected his senior budget official's
advice; but, while supporting a 4.1 percent pay raise for most of the
uniformed services, the administration's fiscal year 2004 budget
proposed to cap the pay of National Oceanic and Atmospheric
Administration (NOAA) and U.S. Public Health Service (USPHS) officers
at 2 percent. TMC strongly objected to this disparate treatment of
members in those uniformed services and your subcommittee ensured that
NOAA and USPHS personnel received the same 4.1 percent pay raise. We
strongly urge the subcommittee to reject any requests from the
administration recommending treatment of NOAA and USPHS commissioned
officers that is different from that accorded their fellow comrades-in-
arms.
Pay raise comparability with private sector wage growth is a
fundamental underpinning of the all-volunteer force, and it cannot be
dismissed without severe consequences for national defense.
When the pay raise comparability gap reached 13.5 percent in 1999--
resulting in predictable readiness crises--this subcommittee took
responsible action to change the law. Largely because of your efforts
and the belated recognition of the problem by the executive branch, the
gap has been reduced to 5.4 percent as of 2004.
While it would take another 5 years to restore full comparability
at the current pace, we sincerely appreciate this subcommittee's
decision to change the prior law that would have resumed capping pay
raises at below private sector growth and enacting a new law requiring
all raises, beginning in fiscal year 2007, to at least equal private
sector wage growth as measured by the Bureau of Labor Statistics
Employment Cost Index (ECI).
TMC urges the subcommittee to restore full pay comparability on the
quickest possible schedule, and to reject any request from the
administration to cap future pay raises for any segment of the
uniformed services population.
Pay Table Reform
The subcommittee also has supported the DOD plan to fix problems
within the basic pay table by authorizing special ``targeted''
adjustments for specific grade and longevity combinations in order to
align career service members' pay with private sector earnings of
civilians with similar education and experience.
The Coalition supports the DOD plan for targeted raises; but, once
again, the Coalition was disappointed with the actions of the OMB--this
time, by their recently reported denial for a $300 million request from
DOD to continue targeted raises for career service members.
While the Coalition is most appreciative of the administration's
support this year to continue ECI-plus raises provided for by the NDAA
for Fiscal Year 2000, we are deeply disappointed that they would deny a
request from DOD to complete the plan to fix the pay of career service
members, and we strongly urge this subcommittee to authorize continued
targeting of additional increases for career service members to correct
shortcomings in their pay tables.
However, the Coalition does request that DOD outline their plan for
targeted raises so that service members, and others who are concerned
about military pay, know, and understand the objectives of such
differential raises. To the extent that targeted raises are needed, the
DOD needs to identify the ultimate ``objective pay table'' toward which
the targeted raises are aimed.
TMC believes all members need and deserve at least a 3.5 percent
raise in 2005 to continue progress toward eliminating the existing pay
raise comparability shortfall. The Coalition also believes additional
targeted raises are needed to address the largest comparability
shortfalls for career enlisted members and warrant officers vs. private
sector workers with similar education, experience and expertise.
Commissaries
The Coalition continues to be very concerned about preserving the
value of the commissary benefit--which is widely recognized as the
cornerstone of quality of life benefits and a valued part of the
service members' total compensation package.
During the past year, the DOD announced plans to close a number of
commissaries, replace the traditional three-star officer serving as
chairman of the Commissary Operating Board (COB) with a political
appointee, and require a study on instituting variable pricing for
commissary products. These proposals are apparently intended to save
money by reducing the annual appropriation supporting the Defense
Commissary Agency (DeCA), which operates 275 commissaries worldwide.
The COB recommendation is also viewed as another indicator of DOD's
ongoing interest in eventually privatizing the benefit.
The Coalition supports cost savings and effective oversight and
management. However, we are concerned about the unrelenting pressure on
DeCA to cut spending and squeeze additional efficiencies from its
operations--despite years of effective reform initiatives and
recognition of the agency for instituting improved business practices.
The Coalition is particularly opposed to the concept of variable
pricing, which the administration acknowledges is aimed at reducing
appropriated funding. This can only come at the expense of reducing
benefits for patrons.
The commissary is a highly valued quality of life benefit not
quantifiable solely on a dollars appropriated basis. As it has in the
past, TMC opposes any efforts to privatize commissaries or reduce
benefits to members, and strongly supports full funding of the benefit
in fiscal year 2005 and beyond.
TMC opposes all privatization and variable-pricing initiatives and
strongly supports full or even enhanced funding of the commissary
benefit to sustain the current level of service for all patrons,
including Guard and Reserve personnel and their families.
Family Readiness and Support
Family readiness is a key concern for the approximately 60 percent
of service members with families. Allocating adequate resources for the
establishment and maintenance of family readiness and support programs
is part of the cost of effectively fulfilling the military mission.
Service members and their families must understand and be aware of
benefits and programs available to them and who to contact with
questions and concerns--both at the command level and through the
respective Service or DOD--in order to effectively cope with the
challenges of deployment. It is also important to meet childcare needs
of the military community including Guard and Reserve members who are
being called to active duty in ever-increasing numbers.
TMC urges improved family readiness through education and outreach
programs and increased childcare availability for service members and
their families and associated support structure to assist families left
behind during deployments of active duty, Guard and Reserve members.
Education Benefits for Career Service members
Career service members who entered active service between 1 January
1977 and 30 June 1985 and declined to enroll in the Veterans Education
Assistance Program (VEAP) are the only group of currently serving
members (other than service academy graduates and certain Reserve
Officer Training Corps (ROTC) scholarship recipients) who have not been
offered an opportunity to enroll in the MGIB. There are approximately
90,000 personnel in this situation. Noteworthy is the fact that many
were discouraged from signing up for VEAP, as it was acknowledged then
to be a woefully inferior program compared to the Vietnam-era GI Bill
and the subsequent MGIB that commenced on 1 July 1985. These senior
leaders are the backbone of today's force and critical to the success
of the war effort and other military operations. When they complete
their careers, they should have been afforded at least an opportunity
to say ``yes or no'' to veterans' education benefits under the MGIB.
TMC strongly recommends authorizing a MGIB sign-up window for
career service members who declined VEAP when they entered service.
Basic Allowance for Housing
TMC supports revised housing standards that are more realistic and
appropriate for each pay grade. Many enlisted personnel, for example,
are unaware of the standards for their respective pay grade and assume
that their BAH level is determined by a higher standard than they may
in reality be entitled to. This causes confusion about the mismatch
between the amount of BAH they receive and the actual cost of their
type of housing. As an example, enlisted members are not authorized to
receive BAH for a three-bedroom single-family detached house until
achieving the rank of E-9--which represents only 1 percent of the
enlisted force--yet many personnel in more junior pay grades do in fact
reside in detached homes. The Coalition believes that as a minimum,
this BAH standard (single family detached house) should be extended
gradually to qualifying service members beginning in grade E-8 and
subsequently to grade E-7 and below over several years as resources
allow.
The Coalition is most grateful to the subcommittee for acting in
1999 to reduce out-of-pocket housing expenses for service members.
Responding to the subcommittee's leadership on this issue, the DOD
proposed a similar phased plan to reduce median out of pocket expenses
to zero by fiscal year 2005. Through the leadership and support of this
subcommittee, these commitments have been put into law. This aggressive
action to better realign BAH rates with actual housing costs is having
a real impact and providing immediate relief to many service members
and families who were strapped in meeting rising housing and utility
costs.
We applaud the subcommittee's action, and hope that this plan can
be completed in 2005. Unfortunately, housing and utility costs continue
to rise, and the pay comparability gap, while diminished over recent
years thanks to the subcommittee's leadership, continues. Members
residing off base face higher housing expenses along with significant
transportation costs, and relief is especially important for junior
enlisted personnel living off base who do not qualify for other
supplemental assistance.
TMC urges the subcommittee to direct gradual adjustments in grade-
based housing standards to more adequately cover members' current out-
of-pocket housing expenses and to complete the elimination of average
out-of-pocket housing expenses in fiscal year 2005.
Permanent Change of Station
TMC is most appreciative of the significant increases in the
Temporary Lodging Expense (TLE) allowance authorized for fiscal year
2002 and the authority to raise PCS per diem expenses to match those
for Federal civilian employees in fiscal year 2003. These are very
significant steps to upgrade allowances that had been unchanged in over
15 years. Even with these much-needed changes, however, service members
continue to incur significant out-of-pocket costs in complying with
government-directed relocation orders.
For example, PCS mileage rates have not been adjusted since 1985.
The current rates range from 15 to 20 cents per mile--significantly
lower than the temporary duty mileage rate of 37.5 cents per mile for
military members and Federal civilians. PCS household goods weight
allowances were increased for grades E-1 through E-4, effective January
2003, but weight allowance increases are also needed for E5s and above
and officers as well, to more accurately reflect the normal
accumulation of household goods over the course of a career.
The Coalition also greatly appreciates the provisions in the NDAA
for Fiscal Year 2004 to provide full replacement value for household
goods lost or damaged by private carriers during government directed
moves, and the Coalition looks forward to the timely implementation of
the DOD comprehensive ``Families First'' plan to improve claims
procedures for service members and their families.
The overwhelming majority of service families own two privately
owned vehicles (POVs), driven by the financial need for the spouse to
work, or the distance some families must live from an installation and
its support services. Authority is needed to ship a second POV at
government expense to overseas' accompanied assignments. In many
overseas locations, families have difficulty managing without a second
family vehicle because family housing is often not co-located with
installation support services.
Last, with regard to families making a PCS move, members are
authorized time off for housing-hunting trips in advance of PCS
relocations, but must make any such trips at personal expense, without
any government reimbursement such as Federal civilians receive.
Further, Federal and State cooperation is required to provide
unemployment compensation equity for military spouses who are forced to
leave jobs due to the service member's PCS orders. The Coalition also
believes continuation of and adequate funding for the Relocation
Assistance Program is essential.
We are sensitive to the subcommittee's efforts to reduce the
frequency of PCS moves. But we cannot avoid requiring members to make
regular relocations, with all the attendant disruptions in their
children's education and their spouse's career progression. The
Coalition believes strongly that the Nation that requires them to incur
these disruptions should not be requiring them to bear the resulting
high expenses out of their own pockets.
TMC urges continued upgrades of permanent change-of-station
reimbursement allowances in fiscal year 2005 to recognize that the
government, not the service member, should be responsible for paying
the cost of government-directed relocations.
Basic Allowance for Subsistence
The Coalition is grateful to the subcommittee for establishing a
food-cost-based standard for BAS and ending the 1 percent cap on BAS
increases. But more needs to be done to permit single career enlisted
members more individual responsibility in their personal living
arrangements. In this regard, the Coalition believes it is inconsistent
to demand significant supervisory, leadership and management
responsibilities of noncommissioned and petty officers, but still
dictate to them where and when they must eat their meals while at their
home duty station.
TMC urges the subcommittee to repeal the statutory provision
limiting BAS eligibility to 12 percent of single members residing in
government quarters. As a long-term goal, the Coalition supports
extending full BAS eligibility to all single career enlisted members,
beginning with the grade of E-6 and extending eligibility to lower
grades as budgetary constraints allow.
NATIONAL GUARD AND RESERVE ISSUES
TMC applauds the longstanding efforts of this subcommittee to
address the needs of our Nation's National Guard and Reserve Forces, to
facilitate the Total Force concept as an operational reality, and to
ensure that National Guard and Reserve members receive appropriate
recognition as full members of the Armed Forces readiness team.
Support of Active Duty Operations
Since September 11, 2001, more than 350,000 members of the National
Guard and Reserve have been mobilized and many thousands more are in
the activation pipeline. Today, they face all the same challenges as
their active counterparts, with a deployment pace greater than any time
since World War II.
Guard/Reserve OPTEMPO has placed enormous strains on employers and
family members alike. Employer support was always strong when National
Guard and Reserve members were seen as a force that would be mobilized
only in the event of a major national emergency. That support has
become less and less certain as National Guard and Reserve members have
taken longer and more frequent leaves of absence from their civilian
jobs. Homeland defense and war-on-terror operations continue to place
demands on citizen soldiers that were never anticipated under the Total
Force Policy.
The Coalition understands and fully supports that policy and the
prominent role of the National Guard and Reserve Forces in the national
security equation. Still, we are concerned that ever-rising operational
employment of these forces is having the practical effect of blurring
the distinctions between the missions of the active and National Guard/
Reserve Forces. National Guard and Reserve members will likely face
stiff resistance with employers and increased financial burdens under
the current policy of multiple activations over the course of a Reserve
career. Some senior Reserve leaders are in fact alarmed over likely
manpower losses if action is not taken to relieve pressures on Guard
and Reserve troops.
TMC strongly urges immediate attention to the looming crisis that
is placing unprecedented stress on National Guard and Reserve manpower
and missions.
Healthcare for Members of the National Guard and Reserve
TMC is most appreciative to Congress for ensuring that the
Temporary Reserve Health Care Program was included in the NDAA for
Fiscal Year 2004. This program will provide temporary coverage, until
December 2004, for National Guard and Reserve members who are uninsured
or do not have employer-sponsored health care coverage. TRICARE
officials plan to build on existing TRICARE mechanisms to expedite
implementation; however, no one is certain how long this will take.
Immediate implementation is required.
TMC recommends permanent authorization of cost-share access to
TRICARE to support readiness, family morale, and deployment health
preparedness for Guard and Reserve service members.
Health insurance coverage varies widely for members of the Guard
and Reserve: some have coverage through private employers, others
through the Federal Government, and still others have no coverage.
Reserve families with employer-based health insurance must, in some
cases, pick up the full cost of premiums during an extended activation.
Guard and Reserve family members are eligible for TRICARE if the
member's orders to active duty are for more than 30 days; but, many of
these families would prefer to preserve the continuity of their health
insurance. Being dropped from private sector coverage as a consequence
of extended activation adversely affects family morale and military
readiness and discourages some from reenlisting. Many Guard and Reserve
families live in locations where it is difficult or impossible to find
providers who will accept new TRICARE patients. Recognizing these
challenges for its own reservist-employees, the DOD routinely pays the
premiums for the FEHBP when activation occurs. This benefit, however,
only affects about 10 percent of the Selected Reserve.
TMC urges the authority for Federal payment of civilian health care
premiums (up to the TRICARE limit) as an option for mobilized service
members.
Dental readiness is another key aspect of readiness for Guard and
Reserve personnel. Currently, DOD offers a dental program to Selected
Reserve members and their families. The program provides diagnostic and
preventive care for a monthly premium, and other services including
restorative, endodontic, periodontic and oral surgery services on a
cost-share basis, with an annual maximum payment of $1,200 per enrollee
per year. However, only 5 percent of eligible members are enrolled.
During this mobilization, soldiers with repairable dental problems
were having teeth pulled at mobilization stations in the interests of
time and money instead of having the proper dental care administered.
Congress responded by passing legislation that allows DOD to provide
medical and dental screening for Selected Reserve members who are
assigned to a unit that has been alerted for mobilization in support of
an operational mission, contingency operation, national emergency, or
war. Unfortunately, waiting for an alert to begin screening is too
late. During the initial mobilization for Operation Iraqi Freedom
(OIF), the average time from alert to mobilization was less than 14
days, insufficient to address deployment dental standards. In some
cases, units were mobilized before receiving their alert orders. This
lack of notice for mobilization continues, with many reservists
receiving only days of notice before mobilizing.
TMC recommends expansion of the TRICARE Dental Plan benefits for
Guard and Reserve service members. This would allow all National Guard
and Reserve members to maintain dental readiness and alleviate the need
for dental care during training or mobilization.
Reserve Retirement Upgrade
The fundamental assumption for the Reserve retirement system
established in 1947 is that a reservist has a primary career in the
civilian sector. But it's past time to recognize that greatly increased
military service demands over the last dozen years have cost tens of
thousands of reservists significantly in terms of their civilian
retirement accrual, civilian 401(k) contributions, and civilian job
promotions.
The DOD routinely relies upon the capabilities of the Reserve
Forces across the entire spectrum of conflict from homeland security to
overseas deployments and ground combat. This reliance is not just a
trend--it's a central fixture in the national security strategy. Since
September 11, 2001, more than 350,000 Reserve component service members
have been called to extended active duty. That represents almost 40
percent of the ``drilling'' Reserve Force structure--those assigned to
military positions and training regularly. These activations are
expected to continue, absent a significant adjustment either in mission
allocation or end strength. The DOD, however, has shown little interest
in reducing the burden on the Reserve Forces. Inevitably, civilian
career potential and retirement plans will be hurt by frequent and
lengthy activations.
The time has come to recognize the Reserve retirement system as a
complement, rather than a supplement to civilian retirement programs.
Failing to acknowledge and respond to the changed environment could
have far-reaching, catastrophic effects on Reserve participation and
career retention.
TMC urges a reduction in the age when a Guard/Reserve component
member is eligible for retired pay to age 55 as an option for those who
qualify for a non-regular retirement.
Selected Reserve Montgomery GI Bill (SR-MGIB) Improvements
Individuals who first become members of the National Guard or
Reserve are eligible for the SR-MGIB.
Unlike the basic MGIB (chapter 30, title 38), chapter 1606 of title
10 governs the Reserve GI Bill program. The problem is that the Reserve
SR-MGIB program competes with National Guard and Reserve pay accounts
for funding. During the first 14 years of the SR-MGIB, benefits
maintained 47 percent comparability with the basic MGIB. But, in the
last 5 years, the SR-MGIB has slipped to 29 percent of the basic
program. This occurred at a time when the Guard and Reserve have been
mobilized and deployed unlike any time since World War II. The
Coalition believes that total force equity requires proportional
adjustments to the SR-MGIB whenever benefits rise under the regular
MGIB. One way to facilitate this objective is to transfer basic funding
authority for ``chapter 1606'' (10 USC) benefits program to title 38.
TMC recommends a three-phased increase in SR-MGIB benefits to
restore it to its original value at 47 percent of the MGIB rate. The
Coalition also recommends transfer of the Reserve SR-MGIB authority
from title 10 to title 38 to permit proportional benefit adjustments in
the future.
Guard/Reserve Family Support Programs
Guard and Reserve families have been called upon to make more and
more sacrifices as OIF and Operation Enduring Freedom (OEF) continue.
These families represent communities throughout the Nation--and most of
these communities are not close to military installations. As a result,
these families members face unique challenges since they do not have
access to traditional family support services that their active duty
counterparts have on military installations.
Providing a core set of family programs, not bound by geographic
location, would help these families meet these challenges. While many
programs are already in place, there is a need for uniform availability
of these programs to all Reserve component families. These programs
include, but are not limited to: State and regional family assistance
centers; a responsive and flexible child care system to meet the unique
needs of Reserve families; a family support structure that recognizes
that Reserve families do not have much experience with military life
and need more information about the services available to them and how
to access the various support systems; and, finally, funding for
staffing since volunteers have been providing these support services,
many of them experiencing similar difficulties with their sponsors
deployed.
We applaud the support shown to families by community organizations
like the American Red Cross, the American Legion, the Veterans of
Foreign Wars (VFW) and local Chambers of Commerce. But with the
continued and sustained activation of the Reserve component, a stronger
support structure needs to be implemented and sustained.
TMC urges that adequate funding be made available for a core set of
family support programs and benefits that meet the unique needs of
Guard and Reserve component families.
Retirement Credit for All Earned Drill Points
The role of the National Guard and Reserve has changed
significantly under the Total Force Policy. During most of the Cold War
era, the maximum number of inactive duty training (IDT) points that
could be credited was 50 per year. The cap has since been raised on 3
occasions to 60, 75 and most recently, to 90 points.
However, the fundamental question is why National Guard and Reserve
members are not permitted to credit all the IDT that they've earned in
a given year towards their retirement. The typical member of the
National Guard and Reserve consistently earns IDT points above the 90-
point maximum. Placing a ceiling on the amount of training that may be
credited for retirement serves as a disincentive to professional
development and takes unfair advantage of National Guard and Reserve
service members' commitment to mission readiness.
TMC recommends lifting the 90-point cap on the number of IDT points
earned in a year that may be credited for National Guard and Reserve
retirement purposes.
SURVIVOR PROGRAM ISSUES
The Coalition thanks the subcommittee for past support of
improvements to the SBP including the provision in the NDAA for Fiscal
Year 2002 that extended SBP eligibility to members who die on active
duty, regardless of years of service, and the fiscal year 2004
provision that improved election options for these survivors. These
actions helped a great deal in addressing a longstanding survivor
benefits disparity.
But very serious SBP inequities remain to be addressed. The
Coalition hopes that this year the subcommittee will be able to
support, at the very least, an increase in the minimum SBP annuity for
survivor's age 62 and older.
Age-62 SBP Annuity Increase
Since SBP was first enacted in 1972, retirees and survivors have
inundated DOD, Congress, and military associations with letters
decrying the reduction in survivors' SBP annuities that occurs when the
survivor attains age 62. Before age 62, SBP survivors receive an
annuity equal to 55 percent of the retiree's SBP covered retired pay.
At age 62, the annuity is reduced to a lower percentage, down to a
floor of 35 percent of covered retired pay. For many older retirees,
the amount of the reduction is related to the amount of the survivor's
Social Security benefit that is attributable to the retiree's military
service. For members who attained retirement eligibility after 1985,
the post-62 benefit is a flat 35 percent of covered retired pay.
Although this age-62 reduction, or offset, was part of the initial
SBP statute, large numbers of members who retired in the 1970s (or who
retired earlier but enrolled in the initial SBP open season) were not
informed of it at the time they enrolled. This is because the initial
informational materials used by DOD and the Services to describe the
program made no mention of the age-62 offset. Thousands of retirees
signed up for the program in the belief that they were ensuring their
spouses would receive 55 percent of their retired pay for life. Many
retirees who are elderly and in failing health, with few other
insurance alternatives available at a reasonable cost, are
understandably very bitter about what they consider the government's
``bait and switch'' tactics.
They and their spouses are also stunned to learn that the survivor
reduction attributed to the retiree's Social Security-covered military
earnings applies even to widows whose Social Security benefit is based
on their own work history.
To add to these grievances, the originally intended 40 percent
government subsidy for the SBP program--which has been cited for more
than two decades as an inducement for retirees to elect SBP coverage--
has declined to less 19 percent. This is because retiree premiums were
established in statute in the expectation that retiree premiums would
cover 60 percent of expected long-term SBP costs, based on the DOD
Actuary's assumptions about future inflation rates, interest rates, and
mortality rates. However, actual experience has proven these
assumptions far too conservative, so that retiree premiums now cover 81
percent of expected SBP benefit costs. In effect, retirees are being
charged too much for the long-promised benefit, and the government is
contributing less to the program than Congress originally intended.
This is not the first time the subsidy has needed to be addressed.
After the subsidy had declined below 28 percent in the late 1980s,
Congress acted to restore the balance by reducing retiree premiums. Now
that the situation is far worse, the Coalition believes strongly that
the balance should be restored this time by raising the benefit for
survivors.
The chart below highlights another significant inequity--the much
higher survivor annuity percentage and subsidy percentage the
government awards to Federal civilian (including Members of Congress)
survivors compared to their military counterparts.
FEDERAL CIVILIAN VS. MILITARY SBP ANNUITY AND SUBSIDY
[Percent]
------------------------------------------------------------------------
CSRS \1\ FERS \2\ Military
------------------------------------------------------------------------
Post-62 of Ret. Pay.............. 55 50 35
Gov't Subsidy.................... 48 33 19
------------------------------------------------------------------------
\1\ Civil Service Retirement System
\2\Federal Employees Retirement System
Because service members retire at younger ages than Federal
civilians, retired service members pay premiums for a much longer
period. The combination of greater premium payments and lower age-62
benefits leave military retirees with a less advantageous premium-to-
benefit ratio--and therefore a far lower Federal survivor benefit
subsidy than their retired Federal civilian counterparts.
The NDAA for Fiscal Year 2001 included a ``Sense of Congress''
provision specifying that legislation should be enacted to increase the
SBP age-62 annuity to ``reduce and eventually eliminate'' the different
levels of annuities for survivors age 62 and older versus those for
younger survivors. But that statement of support remains to be
translated into substantive relief.
TMC strongly supports legislation sponsored by Senator Mary
Landrieu and Represenative Jeff Miller (S. 1916 and H.R. 3763,
respectively) that, if enacted, would eliminate the disparity over a
10-year period--raising the minimum SBP annuity to 40 percent of SBP-
covered retired pay on October 1, 2005; to 45 percent in 2008; and to
55 percent in 2014.
We appreciate only too well the cost and other challenges
associated with such mandatory spending initiatives, and believe this
incremental approach offers a reasonable balance between the need to
restore equity and the need for fiscal discipline. The cost could be
partially offset by authorizing an open enrollment season to allow
currently non-participating retirees to enroll in the enhanced program,
with a late-enrollment penalty tied to the length of time since they
retired. A similar system was used with the last major program change
in 1991.
TMC strongly recommends elimination of the age-62 SBP annuity
reduction. To the extent that immediate implementation may be
constrained by fiscal limitations, the Coalition urges enactment of a
phased annuity increase as envisioned in S. 1916 and H.R. 3763.
30-Year Paid-Up SBP
Congress approved a provision in the NDAA for Fiscal Year 1999
authorizing retired members who had attained age 70 and paid SBP
premiums for at least 30 years to enter ``paid-up SBP'' status, whereby
they would stop paying any further premiums while retaining full SBP
coverage for their survivors in the event of their death. Because of
cost considerations, the effective date of the provision was delayed
until October 1, 2008.
As a practical matter, this means that any SBP enrollee who retired
on or after October 1, 1978 will enjoy the full benefit of the 30-year
paid-up SBP provision. However, members who enrolled in SBP when it
first became available in 1972 (and who have already been charged
higher premiums than subsequent retirees) will have to continue paying
premiums for up to 36 years to secure paid-up coverage.
TMC is very concerned about the delayed effective date, because the
paid-up SBP proposal was initially conceived as a way to grant relief
to those who have paid SBP premiums from the beginning. Many of these
members entered the program when it was far less advantageous and when
premiums represented a significantly higher percentage of retired pay.
In partial recognition of this problem, SBP premiums were reduced
substantially in 1991, but these older members still paid the higher
premiums for up to 18 years. The Coalition believes strongly that their
many years of higher payments warrant at least equal treatment under
the paid-up SBP option, rather than forcing them to wait 5 more years
for relief, or as many retirees believe, waiting for them to die off.
TMC recommends accelerating the implementation date for the 30-year
paid-up SBP initiative to October 1, 2004.
SBP-DIC Offset
Currently, SBP survivors whose sponsors died of service-connected
causes have their SBP annuities reduced by the amount of DIC payable by
the VA.
The Coalition believes this offset is not appropriate, because the
SBP and DIC programs serve distinct purposes. SBP is a retiree-
purchased program, which any retiring member can purchase to provide
the survivor a portion of his or her retirement. DIC, on the other
hand, is special indemnity compensation to the survivor of a member
whose service caused his or her death. The Coalition believes strongly
that the government owes extra compensation (``double indemnity
compensation,'' in essence, rather than ``substitute compensation'') in
cases in which the member's death was caused by his or her service.
Although the survivor whose SBP is reduced now receives a pro-rata
rebate of SBP premiums, the survivor needs the annuity, not the premium
refund. Award of DIC should not reduce award of SBP any more than it
reduces payment of the Servicemembers' Group Life Insurance (SGLI)
benefit.
TMC recommends eliminating the DIC offset to SBP annuities,
recognizing that the two compensations serve different purposes, and
one is not substitutable for the other.
RETIREMENT ISSUES
TMC is grateful to the subcommittee for its historical support of
maintaining a strong military retirement system to help offset the
extraordinary demands and sacrifices inherent in a career of uniformed
service.
Concurrent Receipt of Military Retired Pay and VA Disability
Compensation
TMC applauds Congress for the landmark provisions in the NDAA for
Fiscal Year 2004 that expand combat related special compensation to all
retirees with combat-related disabilities and authorizes--for the first
time ever--the unconditional concurrent receipt of retired pay and
veterans' disability compensation for retirees with disabilities of at
least 50 percent. Disabled retirees everywhere are extremely grateful
for this subcommittee's action to reverse an unfair practice that has
disadvantaged disabled retirees for over a century.
While last year's concurrent receipt provisions will benefit tens
of thousands of disabled retirees, an equal number were left behind.
The fiscal challenge notwithstanding, the principle behind eliminating
the disability offset for those with disabilities of 50 percent is just
as valid for those with 40 percent and below and the Coalition urges
the subcommittee to extend this principle to the thousands of disabled
retirees who were left out of last year's legislation.
We understand that a significant concern among some critics that
prevented broader concurrent receipt action was the need for a review
of the VA disability system. The Coalition believes much of the concern
is misplaced, and that the VA system should be able to withstand
reasonable scrutiny. The Coalition stands ready to assist the Veterans'
Disability Benefits Commission and participate in the debate with
relevant information and data affecting a full spectrum of disabled
veterans and their families and survivors. Most importantly, the
Coalition urges the subcommittee to ensure that the commission remains
focused on the fundamental principles that have served as the
foundation for both the DOD disability retirement and VA disability
compensation processes--principles of fairness, due process, and the
unique aspect that military duty is 24/7. We look forward to completion
of the review and revalidation of the process as important steps toward
resolving concurrent receipt inequity.
TMC urges subcommittee leaders and members to be sensitive to the
need for further adjustments to last year's concurrent receipt
provision and to eliminate the disability offset for all disabled
retirees. As a priority, the Coalition urges the subcommittee to ensure
the Veterans' Disability Benefits Commission protects the principles
guiding the DOD disability retirement program and VA disability
compensation system.
Final Retired Paycheck
TMC believes the policy requiring the recovery of a deceased
member's final retired paycheck from his or her survivor should be
changed to allow the survivor to keep the final month's retired pay
payment.
Current regulations led to a practice that requires the survivor to
surrender the final month of retired pay, either by returning the
outstanding paycheck or having a direct withdrawal recoupment from his
or her bank account. The Coalition believes this is an insensitive
policy coming at the most difficult time for a deceased member's next
of kin. Unlike his or her active duty counterpart, the retiree will
receive no death gratuity. Many of the older retirees will not have
adequate insurance to provide even a moderate financial cushion for
surviving spouses. Very often, the surviving spouse has had to spend
the final retirement check/deposit before being notified by the
military finance center that it must be returned. Then, to receive the
partial month's pay of the deceased retiree up to the date of death,
the spouse must file a claim for settlement--an arduous and frustrating
task, at best--and wait for the military's finance center to disburse
the payment. Far too often, this strains the surviving spouse's ability
to meet the immediate financial obligations commensurate with the death
of the average family's ``bread winner.''
TMC strongly recommends that surviving spouses of deceased retired
members should be allowed to retain the member's full retired pay for
the month in which the member died.
Former Spouse Issues
TMC recommends corrective legislation be enacted to eliminate
inequities in the Uniformed Services Former Spouse Protection Act
(USFSPA) that were created through years of well-intended, piecemeal
legislative action initiated outside the subcommittee.
The Coalition supports the recommendations in the DOD's September
2001 report, which responded to a request from this committee for an
assessment of USFSPA inequities and recommendations for improvement.
The DOD recommendations to allow the member to designate multiple
survivor benefit plan beneficiaries would eliminate the current unfair
restriction that denies any SBP coverage to a current spouse if a
former spouse is covered, and would allow dual coverage in the same way
authorized by Federal civilian SBP programs. The Coalition also
recommends that the Defense Finance and Accounting Service (DFAS) be
required to make direct payments to the former spouses, regardless of
length of marriage; the 1-year deemed election period for SBP
eligibility be eliminated; if directed by a valid court order, DFAS
should be required to deduct SBP premiums from the uniformed services
retired pay awarded to a former spouse; and DFAS should be authorized
to garnish ordered, unpaid child support payments from the former
spouse's share of retired pay. Also, DOD recommends that prospective
award amounts to former spouses should be based on the member's grade
and years of service at the time of divorce--rather than at the time of
retirement. The Coalition supports this proposal since it recognizes
that a former spouse should not receive increased retired pay that is
realized from the member's service and promotions earned after the
divorce.
The Coalition believes that, at a minimum, the subcommittee should
approve those initiatives that have the consensus of the military and
veterans' associations, including the NMFA. The Coalition would be
pleased to work with the subcommittee to identify and seek consensus on
other measures to ensure equity for both service members and former
spouses.
TMC recommends corrective legislation be enacted to eliminate the
inequities in the administration of the USFSPA, to include
consideration of the recommendations made by the DOD in their 2001
USFSPA report.
Tax Relief for Uniformed Services Beneficiaries
To meet their health care requirements, many uniformed services
beneficiaries pay premiums for a variety of health insurance programs,
such as TRICARE supplements, the active duty dental plan or TRICARE
Retiree Dental Plan (TRDP), long-term care insurance, or TRICARE Prime
enrollment fees. For most beneficiaries, these premiums and enrollment
fees are not tax-deductible because their health care expenses do not
exceed 7.5 percent of their adjusted gross taxable income, as required
by the Internal Revenue Service (IRS).
This creates a significant inequity with private sector and some
government workers, many of whom already enjoy tax exemptions for
health and dental premiums through employer-sponsored health benefits
plans. A precedent for this benefit was set for other Federal employees
by a 2000 presidential directive allowing Federal civilian employees to
pay premiums for their FEHBP coverage with pre-tax dollars.
The Coalition supports legislation that would amend the tax law to
let Federal civilian retirees and active duty and retired military
members pay health insurance premiums on a pre-tax basis. Although we
recognize that this is not within the purview of the Armed Services
Committee, the Coalition hopes that the subcommittee will lend its
support to this legislation and help ensure equal treatment for all
military and Federal beneficiaries.
The Coalition urges the subcommittee to support legislation to
provide active duty and uniformed services beneficiaries a tax
exemption for premiums or enrollment fees paid for TRICARE Prime,
TRICARE Standard supplements, the active duty dental plan, TRDP, FEHBP,
and Long Term Care.
HEALTH CARE TESTIMONY 2004
TMC is most appreciative of the subcommittee's exceptional efforts
over several years to honor the government's health care commitments to
all uniformed services beneficiaries. These subcommittee-sponsored
enhancements represent great advancements that should significantly
improve health care access while saving all uniformed services
beneficiaries thousands of dollars a year. The Coalition particularly
thanks the subcommittee for last year's outstanding measures to address
the needs of TRICARE standard beneficiaries as well as to provide
increased access for members of the Guard and Reserve components.
While much has been accomplished, we are equally concerned about
making sure that subcommittee-directed changes are implemented and the
desired positive effects actually achieved. We also believe some
additional initiatives will be essential to providing an equitable and
consistent health benefit for all categories of TRICARE beneficiaries,
regardless of age or geography. The Coalition looks forward to
continuing our cooperative efforts with the subcommittee's members and
staff in pursuit of this common objective.
FULL FUNDING FOR THE DEFENSE HEALTH BUDGET
Once again, a top coalition priority is to work with Congress and
DOD to ensure full funding of the Defense health budget to meet
readiness needs--including graduate medical education and continuing
education, full funding of both direct care and purchased care sectors,
providing access to the military health care system for all uniformed
services beneficiaries, regardless of age, status or location. A fully
funded health care benefit is critical to readiness and the retention
of qualified uniformed service personnel.
The subcommittee's oversight of the Defense health budget is
essential to avoid a return to the chronic underfunding of recent years
that led to execution shortfalls, shortchanging of the direct care
system, inadequate equipment capitalization, failure to invest in
infrastructure and reliance on annual emergency supplemental funding
requests as a substitute for candid and conscientious budget planning.
We are grateful that last year, Congress provided supplemental
appropriations to meet growing requirements in support of the
deployment of forces to Southwest Asia and Afghanistan in the global
war against terrorism.
But we are concerned by reports from the Services that the current
funding level falls short of that required to meet current obligations
and that additional supplemental funding will once again be required.
For example, we have encountered several instances in which local
hospital commanders have terminated service for retired beneficiaries
at military pharmacies, citing budget shortfalls as the reason. Health
care requirements for members returning from Iraq are also expected to
strain the military delivery system in ways that we do not believe were
anticipated in the budgeting process.
Similarly, implementation of the TRICARE Standard requirements in
last year's authorization act--particularly those requiring actions to
attract more TRICARE providers--will almost certainly require
additional resources that we do not believe are being budgeted for.
Financial support for these increased readiness requirements,
TRICARE provider shortfalls and other needs will most likely require
additional funding.
TMC strongly recommends the subcommittee continue its watchfulness
to ensure full funding of the Defense Health Program, including
military medical readiness, needed TRICARE Standard improvements, and
the DOD peacetime health care mission. It is critical that the Defense
health budget be sufficient to secure increased numbers of providers
needed to ensure access for TRICARE beneficiaries in all parts of the
country.
Pharmacy Cost Shares for Retirees
Late last year, the OMB and the DOD considered a budget proposal
that envisioned significantly increasing retiree cost shares for the
TRICARE pharmacy benefit, and initiating retiree copays for drugs
obtained in the direct care system. While the proposal was put on hold
for this year, the Coalition is very concerned that DOD is undertaking
a review that almost certainly will recommend retiree copay increases
in fiscal year 2006.
Thanks to the efforts of this subcommittee, it was less than 3
years ago that Congress authorized the TRICARE Senior Pharmacy Program
(TSRx) and DOD established $3 and $9 copays for all beneficiaries.
Defense leaders highlighted this at the time as ``delivering the health
benefits military beneficiaries earned and deserve.'' But the Pentagon
already has changed the rules, with plans to remove many drugs from the
uniform formulary and raise the copay on such drugs to $22.
Now, there are new proposals to double and triple the copays for
drugs remaining in the formulary--to $10 and $20, respectively. One can
only surmise that this would generate another substantial increase in
the non-formulary copay--perhaps even before the $22 increase can be
implemented.
Budget documents supporting the change rationalized that raising
copays to $10/$20 would align DOD cost shares with those of the VA
system. This indicates a serious misunderstanding of the VA cost
structure, unless the administration also plans to triple VA cost
shares. At the present time, the VA system requires no copayments at
all for medications covering service-connected conditions, and the cost
share for others is $7.
The Coalition believes Congress will appropriate the funds needed
to meet uniformed services retiree health care commitments if only the
administration will budget for it. The Coalition is concerned that DOD
does not seem to recognize that it has a unique responsibility as an
employer to those who served careers covering decades of arduous
service and sacrifice in uniform. Multiple administrations have tried
to impose copays in military medical facilities, and Congress has
rejected that every time. We hope and trust that will continue.
The Coalition vigorously opposes increasing retiree cost shares
that were only recently established. Congress's recent restoration of
retiree pharmacy benefits helped restore active duty and retired
members' faith that their government's health care promises would be
kept. If implemented, this proposal would undermine that trust, which
in the long term, can only hurt retention and readiness.
TMC urges the subcommittee to continue to reject imposition of cost
shares in military pharmacies and oppose increasing other pharmacy cost
shares that were only recently established. We urge the subcommittee to
ensure that Beneficiary Advisory Groups' inputs are included in any
studies of pharmacy services or copay adjustments.
TRICARE FOR LIFE (TFL) IMPLEMENTATION
The Coalition is pleased to report that, thanks to this
subcommittee's continued focus on beneficiaries, TMC representatives
remain actively engaged in an Office of the SECDEF (OSD)-sponsored
action group, the TRICARE Beneficiary Panel. This group was formed
initially to deal with TFL implementation. Subsequently the group has
broadened its scope from refining TFL to tackling broader TRICARE
beneficiary concerns. We are most appreciative of the positive working
relationship that has evolved and continues to grow between the
Beneficiary Panel and the staff at the TRICARE Management Authority
(TMA). This collegiality has gone a long way toward making the program
better for all stakeholders. From our vantage point, TMA continues to
be committed to implementing TFL and other health care initiatives
consistent with congressional intent and continues to work vigorously
toward that end.
The Coalition is concerned that some ``glitches'' for TFL
beneficiaries remain. The Beneficiary Panel has provided a much-needed
forum to exchange DOD and beneficiary perspectives and identify
corrective actions. However, some issues are beyond the policy purview
of the department and require congressional intervention. The Coalition
has identified certain statutory limitations and inconsistencies that
we believe need adjustment to promote an equitable benefit for all
beneficiaries, regardless of where they reside.
Permanent ID Card for Dependents Over the Age of 65
With the advent of TFL, expiration of TFL-eligible spouses' and
survivors' military identification cards--and the threatened denial of
health care claims--has caused our frail and elderly members and their
caregivers significant administrative and financial distress.
Previously, many of them who lived miles from a military
installation or who resided in nursing homes and assisted living
facilities simply did not bother to renew their ID cards upon the 4-
year expiration date. Before enactment of TFL, they had little to lose
by not doing so. But now, ID card expiration cuts off their new and
all-important health care coverage.
A 4-year expiration date is reasonable for younger family members
and survivors who have a higher incidence of divorce and remarriage,
but it imposes significant hardship and inequity upon elderly
dependents and survivors.
The Coalition is concerned that many elderly spouses and survivors
with limited mobility find it difficult or impossible to renew their
military identification cards. A number of seniors are incapacitated
and living in residential facilities, some cannot drive, and many more
do not live within a reasonable distance of a military facility. The
threat of loss of coverage is forcing many elderly spouses and
survivors to try to drive long distances--sometimes in adverse weather,
and at some risk to themselves and others--to get their cards renewed.
Renewal by mail can be confusing, and obtaining information on
Service- and locality-specific mail-order renewal requirements can be
very difficult for beneficiaries or their caregivers. Those who cannot
contend with the daunting administrative requirements now face a
terrible and unfair penalty.
The Coalition strongly urges the subcommittee direct the SECDEF to
authorize issuance of permanent military identification cards to
uniformed services family members and survivors who are age 65 and
older, with appropriate guidelines for notification and surrender of
the ID card in those cases in which eligibility is ended by divorce or
remarriage.
Access to TSRx for Nursing Home Beneficiaries
Once again, the Coalition would like to bring to the subcommittee's
attention the plight faced by TSRx beneficiaries residing in nursing
homes who continue to encounter limitations in utilizing the TSRx
benefit. The Coalition is most grateful for report language contained
in House Armed Services Committee Report, Public Law 107-436, regarding
waiver of the TSRx deductible for such beneficiaries. The subcommittee
directed the SECDEF to implement policies and regulations or make any
legislative changes to waive the annual deductible for these patients,
and report to the Armed Services Committees by March 31, 2003.
By way of review for the subcommittee, because of state pharmacy
regulations, patient safety concerns and liability issues, the vast
majority of nursing homes have limitations on dispensing medications
from outside sources. In rare cases where the nursing home will accept
outside medications, some beneficiaries have been successful in
accessing medications via a local TRICARE network pharmacy or the
TRICARE Mail Order Pharmacy (TMOP). These fortunate individuals use the
TSRx program with the lower cost shares designated for participating
pharmacy services.
However, the vast majority of nursing home residents must rely on
the nursing home to dispense medications. As a result, these
beneficiaries must seek TRICARE reimbursement for these medications and
in most cases, this is treated as a non-network pharmacy--which means
the individual is responsible for a $150 deductible ($300 if there is a
family), plus higher copayments per prescription. The TRICARE non-
network pharmacy deductible policy was intended to create an incentive
for beneficiaries to use the TMOP or retail network pharmacies.
However, this policy unintentionally penalizes beneficiaries in nursing
homes who have no other options.
One solution is to work with the nursing home to have them to sign
on as a network pharmacy. But experience indicates that few if any
nursing homes are willing to become TRICARE authorized pharmacies, thus
subjecting helpless beneficiaries to deductibles and increased cost
shares--as if they had voluntarily chosen to use a non-network
pharmacy.
A Pentagon report to Congress last May states ``the use of non-
network pharmacy services by TRICARE beneficiaries residing in nursing
homes in not widespread.'' The Coalition strongly disagrees. In fact,
because no effort has been made to educate beneficiaries or nursing
homes about this problem, the vast majority of beneficiaries residing
in nursing homes are not even aware that they have the ability to file
paper claims for reimbursement.
The report further states,
``When such occurrences have been brought to our attention,
we have consistently been able to deal with this issue on a
case-by-case basis and have been universally successful in
either identifying a network pharmacy that can serve the
nursing home beneficiary, or bringing the non-network pharmacy
used by the nursing home into the TRICARE network.''
The Coalition takes great exception to this unfounded assertion.
Our experience with actual members indicates a nearly universal lack of
success in resolving this issue.
Pharmacy cost shares were established to direct beneficiaries to a
more cost effective point of access. However, many of our frail and
elderly beneficiaries are now residing in institutions where
circumstances preclude them from accessing the TRICARE pharmacy at
network cost shares. The Coalition asks the subcommittee to take action
to end this financial burden to those whose circumstances are out of
their control.
TMC urges the subcommittee to direct DOD to take action to provide
outreach and education for beneficiaries attempting to deem nursing
homes as TRICARE authorized pharmacy services. In those instances where
the residential facility will not participate in the TRICARE program,
DOD must be directed to reimburse pharmacy expenses at TRICARE network
rates to uniformed services beneficiaries who cannot access network
pharmacies due to physical or medical constraints.
Initial Preventive Physical Examination
The Coalition is grateful that sec. 611 (Public Law 108-173), the
Medicare Prescription Drug Improvement, and Modernization Act. Sec. 611
authorizes an initial preventative physical examination for Medicare-
eligible beneficiaries turning 65. We are most appreciative of this
effort to address preventive care for seniors. This one-time
examination is not a covered TRICARE benefit.
Because this is a Medicare benefit and not a TRICARE benefit, TFL
beneficiaries are liable for all Medicare co-payments. The billed
charge may not exceed 115 percent of the Medicare Maximum Allowable
Charge (MMAC). If the beneficiary's provider charges the maximum
allowed by law (115 percent of the MMAC), Medicare would pay 80 percent
and the beneficiary would be liable for co-payments of up to 35 percent
of MMAC. If the provider accepts Medicare assignment, the TFL
beneficiary would be responsible for a 20-percent cost share.
Therefore, in order to prevent TFL beneficiaries from incurring
this out of pocket cost, the Coalition requests that the TRICARE
benefit package be modified to mirror this new Medicare enhancement.
TMC requests that the subcommittee take steps to authorize the
initial preventive physical examination (sec. 611 of Public Law 108-
173) as a TRICARE benefit for over-65 Medicare-eligible uniformed
services beneficiaries.
The President's Task Force to Improve Health Care Delivery for Our
Nation's Veterans
The Coalition has endorsed the final report of the President's Task
Force (PTF) to Improve Health Care Delivery for Our Nation's Veterans.
It is the Coalition's hope that this subcommittee will take action on
many of the PTF recommendations and work with the Veteran's Affairs
Committee, the DOD, and the Department of Veterans' Affairs (VA) to
move forward with greater collaborative efforts to enhance health care
delivery for those who have earned these benefits through service to
their country in uniform.
A significant goal is a seamless transition to veteran status for
retirees or for those separating--relying on collaboration for success.
As soon as an individual enters the armed services, both agencies have
a stake in their health status. Therefore, in order to provide quality
health care, that information must be shared between the VA and DOD.
Lessons learned from the first Gulf War taught us that a better job
must be done to collect, track, and analyze occupational exposure data.
Without this information, benefits determinations cannot be fairly
adjudicated, nor can the causes of service related disorders be
understood. Last year, DOD initiated an enhanced post-deployment health
assessment process for service members deployed in support of OIF. The
outcome of this project will be a marker to determine if this PTF
recommendation is being implemented effectively.
To do so, both agencies must share this exposure information and
any other health status data electronically. VA and DOD will have to
complete development of an interoperable bi-directional EMR--the
lynchpin to a seamless transition. The technology exists but the will
must be found to move forward to completion.
Another important recommendation is ``the one-stop physical'' upon
separation or retirement. Offering one discharge physical, providing
outreach and referrals for a VA Compensation and Pension examination,
as well as following up on claims adjudication and rating is not just
more cost effective in terms of capital and human resources; it is the
right thing to do--to ensure that service members receive the benefits
they have earned and deserve.
The Government has been talking about developing an electronic DD
214 for years, yet the document remains in paper format. Initial start-
up costs would be paid back many times over in efficiencies gained.
This is not just a matter of conserving resources. It is essential to
remove barriers that hamper the benefits determination process.
Other commissions have worked to the same effort in the past, only
to have their recommendations sit on the shelf. Successful
implementation will require congressional authority and additional
funding.
TMC asks the subcommittee to work with the Veteran's Affairs
Committee and the VA and DOD to ensure action on the PTF
recommendations including a seamless transition, a bi-directional EMR,
enhanced post-deployment health assessment, and implementation of an
electronic DD214.
TRICARE IMPROVEMENTS
TRICARE Standard Improvements
The Coalition is most grateful for the subcommittee's extraordinary
efforts in the NDAA for Fiscal Year 2004 to improve the TRICARE
Standard program. This legislation goes a long way toward addressing
the number one concern expressed by our collective memberships--access
to care for standard beneficiaries.
Benefits already have been significantly enhanced for Medicare-
eligibles, and for active duty beneficiaries in Prime and the Prime
Remote program. This new legislation will address the needs of the 3.2
million TRICARE Standard beneficiaries, many of whom find it difficult
or impossible to find a standard provider. The Coalition is firmly
committed to working with Congress, DOD, and the Health Services
Support Contractors (HSSCs) to facilitate prompt implementation of
these provisions.
DOD will be required to track provider participation (including
willingness to accept new patients), appoint a specific official
responsible for ensuring participation is sufficient to meet
beneficiary needs, recommend other actions needed to ensure the
viability of the standard program, develop an outreach program to help
beneficiaries find standard providers, educate them about the benefit,
and provide problem resolution services for beneficiaries experiencing
access problems or other difficulties.
The Coalition is well aware that DOD has a full plate this year
managing the transition of many new TRICARE contracts and
implementation of major legislative initiatives, including those for
the Guard and Reserve components. We are concerned that DOD's resources
may be stretched thin, and the standard enhancements may take a low
priority while other issues are addressed.
TMC urges the subcommittee's continued oversight to ensure DOD is
held accountable to promptly meet requirements for beneficiary
education and support, and particularly for education and recruitment
of sufficient providers to solve access problems for standard
beneficiaries.
Provider Reimbursement
The Coalition appreciates the subcommittees efforts to address
provider reimbursement needs in the NDAA for Fiscal Year 2004 (Public
Law 108-136). We recognize that part of the problem is endemic to the
Medicare reimbursement system, to which TRICARE rates are tied.
The Coalition is greatly troubled that a flaw in the provider
reimbursement formula led the Centers for Medicare and Medicaid (CMS)
to cut Medicare fees 5.4 percent in recent years, and would have
generated additional cuts in 2003 and 2004 if not for last-minute
legislative relief.
Cuts in Medicare (and thus TRICARE) provider payments, on top of
providers' increasing overhead costs and rapidly rising medical
liability expenses, seriously jeopardizes providers' willingness to
participate in these programs. Provider resistance is much more
pronounced for TRICARE than Medicare for a variety of social, workload,
and administrative reasons. Provider groups tell us that TRICARE is the
lowest-paying program they deal with, and often causes them the most
administrative problems. This is a terrible combination of perceptions
if you are a TRICARE Standard patient trying to find a doctor.
The situation is growing increasingly problematic as deployments of
large numbers of military health professionals diminish the capacity of
the military's direct health care system. In this situation, more and
more TRICARE patients have to turn to the civilian sector for care--
thus putting more demands on civilian providers who are reluctant to
take an even larger number of beneficiaries with relatively low-paying
TRICARE coverage.
The Coalition believes this is a readiness issue. Our deployed
service men and women need to focus on their mission, without having to
worry whether their family members back home can find a provider.
Uniformed services beneficiaries deserve the Nation's best health care,
not the cheapest.
Congress did the right thing by reversing the erroneous proposed
provider payment cuts due to be implemented March 1, 2003 and January
1, 2004 and instead provided 1.6 percent and 1.5 percent payment
increases, respectively. But the underlying formula needs to be solved
to eliminate the need for perennial ``band-aid'' corrections.
The Coalition is aware that jurisdiction over the Medicare program
is not within the authority of the Armed Services Committees, but the
adverse impact of depressed rates on all TRICARE beneficiaries warrants
a special subcommittee effort to find a way to solve the problem.
TMC requests the subcommittee's support of any means to raise
Medicare and TRICARE rates to more reasonable standards and to support
measures to address Medicare's flawed provider reimbursement formula.
Disproportionate Share Payments
The Coalition is grateful for report language contained in the
Senate Armed Services Committee Report 108-046 encouraging DOD to
review and consider alignment of the TRICARE payment schedule with
Medicare's disproportionate share payment adjustment to children's
hospitals. The subcommittee expressed concern about access when
children's hospitals provide care to TRICARE beneficiaries with high-
cost, complex medical needs where TRICARE reimbursement rates do not
cover the cost of care provided.
Authorizing increased payments to hospitals that serve a
disproportionately large number of TRICARE beneficiaries based on
Medicare's Disproportionate Share (DSH) payment adjustment makes great
sense. It is every bit as important that DOD safeguard access to care
for uniformed services beneficiaries as for Medicare beneficiaries, and
we need to encourage facilities to continue to serve this high-priority
(but relatively low-revenue-generating) population.
TMC urges the subcommittee to further align TRICARE with Medicare
by adapting the Medicare DSH payment adjustment to compensate hospitals
with larger populations of TRICARE beneficiaries.
Administrative Burdens
Despite significant initiatives designed to improve the program,
providers continued to complain of low and slow payments, as well as
burdensome administrative requirements. Once providers have left the
TRICARE system, promises of increased efficiencies do little to
encourage them to return. Only by easing the administrative burden on
providers and building a simplified and reliable claims system that
pays in a timely way can Congress and DOD hope to establish TRICARE as
an attractive program to providers and a dependable benefit for
beneficiaries.
Lessons learned from TFL implementation demonstrate the
effectiveness of using one-stop electronic claims processing to make
automatic TRICARE payments to Medicare-providers. TFL dramatically
improved access to care for Medicare-eligibles by relying on existing
Medicare policies to streamline administrative procedures and claims
processing, making the system simple for providers, and paying claims
on time.
The Coalition is grateful to the subcommittee for its actions in
the NDAA for Fiscal Year 2003 designating Medicare providers as TRICARE
authorized providers and requiring DOD to adopt claims requirements
that mirror Medicare's, effective upon implementation of the new
TRICARE contracts (TNEX).
The Coalition remains concerned with the caveat under sec. 711 of
the NDAA for Fiscal Year 2003 that claim information is limited to that
required for Medicare claims ``except for data that is unique to the
TRICARE program.'' This provision allows TRICARE claims to be more
complex than that of private sector practices. One example is the
requirement to provide a TRICARE specific claim data element
identifying a provider by the physical location where service was
provided (geography). This can be problematic for medical practices
with many providers delivering services in numerous localities.
Medicare is much simpler requiring only one identifier. The Coalition
is hopeful that the HIPPA requirement for a national provider indicator
(NPI) will alleviate this issue, but the implementation of the NPI has
been pushed back to 2007.
We do not know how these unique data elements enhance TRICARE
claims processing, but we do know that both Medicare and the private
sector adjudicate claims more cost effectively and efficiently without
such additional requirements. We also know that the more requirements
the TRICARE claims system imposes on providers, the less willing they
are to put up with it. The claims system should be designed to
accommodate providers' and beneficiaries' needs rather than compelling
them to jump through additional administrative hoops for TRICARE's
convenience.
TMC urges the subcommittee to continue its efforts to make the
TRICARE claims system mirror Medicare's, without extraneous
requirements that deter providers and inconvenience beneficiaries.
TRICARE Prime (Remote) Improvements
The Coalition is grateful for the NDAA for the fiscal year 2003
provision (sec. 702) that addresses continued TRICARE eligibility of
dependents residing at remote locations when their sponsor's follow on
orders are an unaccompanied assignment.
This provision allows these families to retain the TRICARE Prime
Remote (TPR) benefit and will go a long way to provide support for
families remotely assigned who face a period of time living without
their sponsor. But one problem remains.
As written, TPR benefits are authorized only if the dependents
remain at the former duty site. When the member is assigned away from
the family, there can be many good reasons why the family left behind
may wish to relocate to another area while awaiting the end of the
sponsor's unaccompanied tour. Many dependents wish to relocate to be
with their families or other support groups while waiting for the
service member to return. In those cases where the government is
willing to pay for the family's relocation for this purpose, it seems
inappropriate to force the family out of the TPR program if TRICARE
Prime is not available at the location where the family will reside.
It is in the government's interest to ensure family members left
behind receive the best support they can. We should not write the TPR
rules in punitive ways that penalize family members who use a
government-authorized move to their most appropriate location during
the member's absence.
TMC requests that the subcommittee authorize family members who are
eligible for TPR to retain their eligibility when moving to another TPR
area when the government funds such move and there is no reasonable
expectation that the service member will return to the former duty
station.
Coordination of Benefits and the 115 percent Billing Limit Under
TRICARE Standard
In 1995, DOD unilaterally and arbitrarily changed its policy on the
115 percent billing limit in cases of third party insurance. The new
policy shifted from a ``coordination of benefits'' methodology (the
standard for TFL, FEHBP and other quality health insurance programs in
the private sector) to a ``benefits-less-benefits'' approach, which
unfairly transferred significant costs to service members, their
families, and survivors.
Although providers may charge any amount for a particular service,
TRICARE only recognizes amounts up to 115 percent of the TRICARE
``allowable charge'' for a given procedure. Under DOD's pre-1995
policy, any third party insurer would pay first, and then TRICARE
(formerly CHAMPUS) would pay any remaining balance up to what it would
have paid as first payer if there were no other insurance (75 percent
of the allowable charge for retirees; 80 percent for active duty
dependents).
Under its post-1995 policy, TRICARE will not pay any reimbursement
at all if the beneficiary's other health insurance (OHI) pays an amount
equal to or higher than the 115 percent billing limit. (Example: a
physician bills $500 for a procedure with a TRICARE-allowable charge of
$300, and the OHI pays $400. Previously, TRICARE would have paid the
additional $100 because that is less than the $300 TRICARE would have
paid if there were no other insurance. Under DOD's new rules, TRICARE
pays nothing, since the other insurance paid more than 115 percent of
the TRICARE-allowable charge.) In many cases, the beneficiary is stuck
with the additional $100 in out-of-pocket costs.
DOD and Congress acknowledged the appropriateness of the
``coordination of benefits'' approach in implementing TFL and for
calculating OHI pharmacy benefits. TFL pays whatever charges are left
after Medicare pays, up to what TRICARE would have paid as first payer,
just as they reimburse cost shares for OHI pharmacy claims. The
Coalition believes this should apply when TRICARE is second-payer to
any other insurance, not just when it is second-payer to Medicare or
with pharmacy claims.
Current policy is contrary to best business practices in the
private sector. When a beneficiary has two insurance plans, the
secondary pays the beneficiary liability as long as the services are
allowed under the rules of the secondary plan.
DOD's shift in policy unfairly penalizes beneficiaries with other
health insurance plans by making them pay out of pocket for what
TRICARE previously covered. In other words, beneficiaries who are
entitled to TRICARE benefits, but are saving the government a
substantial amount of money by using their OHI, may forfeit their
entire TRICARE benefit because of private sector employment or by
virtue of having private health insurance. In practice, despite
statutory intent, these individuals have no TRICARE benefit.
The October 2003 General Accounting Office (GAO) Report, TRICARE
Claims Processing Has Improved, but Inefficiencies Remain, states ``. .
. when beneficiaries have other health insurance is the claims
processing area that causes the most confusion for providers and
beneficiaries.'' Providers and beneficiaries frequently misunderstand
OHI claims adjudication. The confusion often arises because the OHI
payment is equal to or greater than the TMAC, so there is no TRICARE
payment. The result is increased customer service demand as contractors
must answer complex inquires from both providers and beneficiaries.
In addition to increasing demand for customer service, the GAO
states that the procedures for calculating OHI result in inefficiencies
as well. Not only are these rules unfair, they are also just about
impossible to understand or explain to beneficiaries and their
providers.
TMC strongly recommends that the subcommittee direct DOD to
eliminate the 115 percent billing limit when TRICARE Standard is second
payer to other health insurance and to reinstate the ``coordination of
benefits'' methodology.
Nonavailability Statements under TRICARE Standard
The Coalition is grateful to the subcommittee for the provision in
the NDAA for Fiscal Year 2002 that has substantially eliminated the
requirement for non-enrolled TRICARE beneficiaries to obtain a
nonavailability statement (NAS) or preauthorization from an MTF before
receiving certain services from a civilian provider. However, except
for maternity care, the law allows DOD broad waiver authority that
could diminish the practical effects of the intended relief from NAS.
NAS's can be required if:
The Secretary demonstrates that significant costs
would be avoided by performing specific procedures at MTFs;
The Secretary determines that a specific procedure
must be provided at the affected MTF to ensure the proficiency
levels of the practitioners at the facility; or
The lack of an NAS would significantly interfere with
TRICARE contract administration.
In addition, the DOD must provide notification to affected
beneficiaries of any future intent to require an NAS under this
authority, and must provide at least 60 days' notice to the Armed
Services Committees of any such intent, along with the reasons and
intended implementation date.
The Coalition is pleased that, at present, there is no requirement
for NAS other than for inpatient mental health services in the TRICARE
program.
The Coalition has urged DOD, in the event any future NAS
requirement is contemplated, to go beyond a mere Federal Register
notification and make a good-faith effort to contact beneficiaries
likely to be affected. The Coalition has urged the department to
develop a formal program to inform standard providers and beneficiaries
in any such event.
TMC requests the subcommittee's continued oversight to assure that,
should the DOD choose to exercise its authority and reinstate NAS
requirements, beneficiaries and their providers receive effective,
advance notification.
TRICARE Next Generation of Contracts
Over the next several months, the long-awaited transition to the
new contracts will be implemented. The Coalition agrees that this is a
critically important step, both for the Department and for
beneficiaries. We acknowledge the complexity of this process and remain
firmly committed to working with Congress, the Department, and the
HSSCs to make implementation as effective as possible. Above all, we
intend to be vigilant that the current level of service is not
compromised. The Coalition applauds the new contracts' increased focus
on performance, customer satisfaction and quality care.
As these contracts are implemented, a seamless transition and
accountability for progress are the Coalition's primary concerns. The
Coalition is sensitive that massive system changes are being
implemented at a time of great stress for uniformed services
beneficiaries, especially active duty members and their families.
Transitions to new contractors, even when the contract design has not
dramatically changed, have historically been tumultuous for all
stakeholders, especially beneficiaries. The Coalition believes systems
must be put in place that will make the transition to the new contracts
as seamless as possible for the beneficiary.
One concern with awarding different contract functions to a variety
of vendors is that beneficiaries should not be caught in the middle as
they attempt to negotiate their way between the boundaries of the
various vendors' responsibilities. DOD must find ways to ensure
beneficiaries have a single source of help to resolve problems
involving the interface of multiple contractors.
The Coalition will be closely monitoring our member feedback
concerning customer service. Specifically, we are concerned that the
outgoing HSSCs avoid any fall-off of service as their contracts wind
down and that the handoff between the old and new contractors goes
smoothly.
Another important area of concern is provider churn. Contracts were
re-awarded in four regions, therefore those beneficiaries should
experience minimal turnover. But in the other seven regions,
beneficiaries may have to find new physicians willing to contract with
the new HSSC. The Coalition hopes that beneficiaries who are currently
receiving care will be able to continue with their current provider
through their course of treatment.
Despite all the changes, the Coalition is hopeful that TRICARE
beneficiaries will benefit from the new contract structure. By
streamlining administrative requirements and being less prescriptive,
we hope DOD will be able to improve service delivery and enhance
access. The Coalition intends to be closely involved in the transition
and implementation process.
TMC recommends that the subcommittee strictly monitor
implementation of the next generation of TRICARE contracts and ensure
that Beneficiary Advisory Groups' inputs are sought in the
implementation process.
There are three areas of concern the Coalition has identified in
the past that we hope will be addressed by the new contracts:
Portability/Reciprocity, Prior Authorization, and HCIL. We would like
to briefly state our concerns and ask the subcommittee's due diligence
to provide continued oversight of these issues.
Prior Authorization under TNEX
While the TNEX request for proposals purportedly removed the
requirement for preauthorization for Prime beneficiaries referred to
specialty care, the TRICARE Policy Manual 6010.54-M, August 1, 2002,
chapter 1, section 7.1, and I., G belies that, stating:
``Each TRICARE Regional Managed Care Support (MCS) contractor
may require additional care authorizations not identified in
this section. Such authorization requirements may differ
between regions. Beneficiaries and providers are responsible
for contacting their contractor's Health Care Finder for a
listing of additional regional authorization requirements.''
The Coalition believes strongly that this regulation undermines the
longstanding effort of this subcommittee to simplify the system and
remove burdens from providers and beneficiaries. It is contrary to
current private sector business practices, the commitment to decrease
provider administrative burdens, and the provision of a uniform
benefit.
Since each contractor has been given great leeway in this area, it
is too soon in the implementation process for the Coalition to assess
the impact upon beneficiaries of the new prior authorization
requirements in each of the three regions. We will Reserve judgement at
this time but will monitor the implementation of these requirements
from the beneficiary's perspective.
TMC urges the subcommittee's continued efforts to reduce and
ultimately eliminate requirements for pre-authorization and asks the
subcommittee to assess the impact of new prior authorization
requirements upon beneficiaries' access to care.
Portability and Reciprocity
Section 735 of the NDAA for Fiscal Year 2001 required the DOD to
develop a plan, due March 15, 2001, for improved portability and
reciprocity of benefits for all enrollees under the TRICARE program
throughout all regions. The DOD has since issued a memorandum stating
that DOD policy requires full portability and reciprocity. Despite the
efforts of this subcommittee, in the current system with 12 regions,
enrollees routinely experience enrollment disruption when they move
between regions and are still not able to receive services from another
TRICARE Region without multiple phone calls and much aggravation.
The Coalition is eager to see if reducing the number of contracts
from 12 to 3 will address this problem.
The lack of reciprocity presents particular difficulties for
TRICARE beneficiaries living in ``border'' areas where two TRICARE
regions intersect. In some of the more rural areas, the closest
provider may actually be located in another TRICARE region, and yet due
to the lack of reciprocity, beneficiaries cannot use these providers
without great difficulty. The problem also arises when a member has a
child attending college in a different TRICARE region.
Our Government requires nationwide mobility of military families,
and it is essential to ensure they are provided seamless continuity of
health coverage. The Coalition believes 3 years is more than long
enough to have waited for this basic quality of life problem to be
fixed.
TMC urges the subcommittee to monitor the new contracts to
determine if the new system facilitates portability and reciprocity to
minimize the disruption in TRICARE services for beneficiaries.
Health Care Information Lines
The Coalition is concerned that the TNEX request for proposals did
not contain any requirement for HCIL, leaving each of the three
military services to piecemeal these support services to beneficiaries
in their service areas. The Coalition believes this is a grave mistake,
works against the interests of the beneficiaries, and interferes with
cost-effective management of the TRICARE program.
Over 100 million civilian health plan beneficiaries nationwide have
access to telephonic nurse advice services. HCIL services offered under
existing TRICARE contracts played a critical role in the health care
process for military beneficiaries. This information service is even
more valuable when combined with a triage service that not only
suggests a proper plan for care (self care at home, acute care, routine
appointment with provider, or emergency room visit), but also schedules
an appointment if necessary.
The Coalition has seen data indicating military members and their
spouses use HCIL services at twice the rate of the civilian population.
No matter where the individual or family is stationed, a HCIL program
can provide a convenient and cost-effective point of access to safe,
trustworthy decision support and health information.
HCILs can provide peace of mind to spouses who may have to make
decisions without the support of their partner. These informed
decisions help optimize effective use of MTF and purchased health care
resources, while improving clinical and financial outcomes.
HCIL services provide access to nurses 24 hours a day, 7 days a
week, including times when good care is not always easily accessible.
In many cases, children and adults who otherwise may not have received
timely care have been assessed and directed to what turned out to be
life-saving care.
The Coalition believes that nurse triage programs are a win-win
proposition as they have the potential to help control costs by
directing patients to the appropriate level of care, while improving
access to care and MTF appointments for those who need them.
The Coalition fears that the omission of HCIL guidance from TNEX
will result, at best, in a patchwork of HCIL programs implemented
locally at the MTF level--to the extent commanders even choose to do
so. The Coalition firmly believes that the popularity of the current
regional HCIL services and the single HCIL contract for all outside the
continental United States locations indicates the need for continued
availability of a consistent level of HCIL services for all
beneficiaries.
TMC urges the subcommittee to direct DOD to modify the TNEX
contract to make HCIL access universal for all beneficiaries and to
develop a plan to provide for uniform administration of HCIL services
nationwide.
Uniform Formulary Implementation
The Coalition is committed to work with the DOD and Congress to
develop and maintain a comprehensive uniform pharmacy benefit for all
beneficiaries mandated by section 701 of the NDAA for Fiscal Year 2000.
We will particularly monitor the activities of the Pharmacy and
Therapeutics (P&T) Committee. The Coalition expects DOD to establish a
robust formulary with a broad variety of medications in each
therapeutic class that fairly and fully captures the entire spectrum of
pharmaceutical needs of the millions of uniformed services
beneficiaries.
The Coalition is grateful to this subcommittee for the role it
played in mandating a Beneficiary Advisory Panel (BAP) to comment on
the formulary. Several TMC representatives are members of the BAP and
are eager to provide input to the program. While we are aware that
there will be limitations to access for some medications, our efforts
will be directed to ensuring that the formulary is as broad as
possible, that prior authorization requirements for obtaining non-
formulary drugs and procedures for appealing decisions are communicated
clearly to beneficiaries; and that the guidelines are administered
equitably.
The Coalition is particularly concerned that procedures for
documenting and approving ``medical necessity'' determinations by a
patient's physician must be streamlined, without posing unnecessary
administrative hassles for providers, patients, and pharmacists. The
Coalition believes the proposed copayment increase from $9 to $22 for
non-formulary drugs is very steep and could present an undue financial
burden upon beneficiaries if there is a restrictive formulary bias.
Beneficiaries' trust will be violated if the formulary is excessively
limited, fees rise excessively, and/or the administrative requirements
to document medical necessity are onerous.
DOD must do a better job of informing beneficiaries about the scope
of the benefit--to include prior authorization requirements, generic
substitution policy, limitations on number of medications dispensed,
and processes for determining medical necessity. The Coalition is
pleased to note that the department has improved its beneficiary
education via the TRICARE website. However, we remain concerned that
many beneficiaries do not have access to the Internet, and this
information is not available through any other written source. As the
DOD approaches the uniform formulary implementation, it will be
critical to make this information readily available to beneficiaries
and providers.
TMC urges the subcommittee to ensure a robust uniform formulary is
developed, with reasonable medical-necessity rules and increased
communication to beneficiaries about program benefits, pre-
authorization requirements, appeals, and other key information.
TRICARE Benefits for Remarried Widows
The Coalition believes there is a gross inequity in TRICARE's
treatment of remarried surviving spouses whose subsequent marriage ends
because of death or divorce. These survivors are entitled to have their
military identification cards reinstated, as well as restoration of
commissary and exchange privileges. In addition, they have any
applicable SBP annuity reinstated if such payment was terminated upon
their remarriage. In short, all of their military benefits are
restored--except health care coverage.
This disparity in the treatment of military widows was further
highlighted by enactment of the Veterans Benefits Act of 2002. This
legislation (38 U.S.C. 103(g)(1)) reinstated certain benefits for
survivors of veterans who died of service-connected causes. Previously,
these survivors lost their VA annuities and VA health care (CHAMPVA)
when they remarried, but the Veterans Benefits Act of 2002 restored the
annuity--and CHAMPVA eligibility--if the remarriage ends in death or
divorce.
Military survivors merit the same consideration Congress has
extended and the VA has implemented for CHAMPVA survivors.
TMC urges the subcommittee to restore equity for surviving spouses
by reinstating TRICARE benefits for otherwise qualifying remarried
spouses whose second or subsequent marriage ends because of death,
divorce or annulment, consistent with the treatment accorded CHAMPVA-
eligible survivors.
TRICARE Prime Continuity in BRAC areas
In addition to our concerns about current benefits, the Coalition
is apprehensive about continuity of future benefits as Congress and the
DOD begin to consider another round of base closures.
Many beneficiaries deliberately retire in localities close military
bases, specifically to have access to military health care and other
facilities. Base closures run significant risks of disrupting TRICARE
Prime contracts that retirees depend on to meet their health care
needs.
Under current TRICARE contracts and under DOD's interpretation of
TNEX, TRICARE contractors are supposed to continue maintaining TRICARE
Prime provider networks in BRAC areas. However, these contracts can be
renegotiated, and the contracting parties may not always agree on the
desirability of maintaining this provision.
The Coalition believes continuity of the TRICARE Prime program in
base closure areas is important to keeping health care commitments to
retirees, their families and survivors, and would prefer to see the
current contract provision codified in law.
TMC urges the subcommittee to amend title 10 to require
continuation of TRICARE Prime network coverage for uniformed services
beneficiaries residing in BRAC areas.
TRICARE Retiree Dental Plan
The Coalition is grateful for the subcommittee's leadership role in
authorizing the TRDP. While the program is clearly successful,
participation could be greatly enhanced with two adjustments.
Unlike the TRICARE Active Duty Dental Plan, which enjoys a
substantial Federal subsidy to keep premiums low, there is no
government subsidy for retiree dental premiums. This is a significant
dissatisfier for retired beneficiaries, as the program is fairly
expensive with relatively limited coverage. The Coalition believes
dental care is integral to a beneficiary's overall health status.
Dental disease left untreated can lead to more serious health
consequences and should not be excluded from a comprehensive medical
care program. As we move toward making the health care benefit uniform,
this important feature should be made more consistent across all
categories of beneficiaries.
The Coalition understands that consideration is being given to
establishing a subsidized dental benefit covering active and retired
Federal civilians as an adjunct to the FEHBP. If so, similar
consideration should be provided for retired military beneficiaries.
Another shortcoming of the TRDP is that it is not available
overseas, but, according to the TRDP website: ``You can receive covered
treatment anywhere in the 50 United States, the District of Columbia,
Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the
Commonwealth of the Northern Mariana Islands and Canada.''
TMC urges the subcommittee to consider providing a subsidy for
retiree dental benefits and extending eligibility for the retiree
dental plan to retired beneficiaries who reside outside the United
States.
Pre-Tax Premium Conversion Option
To meet their health care requirements, many uniformed services
beneficiaries pay premiums for a variety of health insurance, such as
TRICARE supplements, the active duty dental plan or TRDP, long-term
care insurance, or TRICARE Prime enrollment fees. For most
beneficiaries, these premiums and enrollment fees are not tax-
deductible because their health care expenses do not exceed 7.5 percent
of their adjusted gross taxable income, as required by the IRS.
This creates a significant inequity with private sector and some
government workers, many of whom already enjoy tax exemptions for
health and dental premiums through employer-sponsored health benefits
plans. A precedent for this benefit was set for other Federal employees
by a 2000 presidential directive allowing Federal civilian employees to
pay premiums for their FEHBP coverage with pre-tax dollars.
The Coalition supports H.R. 2131, which would amend the tax law to
allow Federal civilian retirees and active duty and retired military
members pay health and dental insurance premiums on a pre-tax basis.
Although we recognize that this is not within the purview of the Armed
Services Committee, the Coalition hopes that the subcommittee will lend
its support to this legislation and help ensure equal treatment for all
military and Federal beneficiaries.
TMC urges the subcommittee to support H.R. 1231 to provide active
duty and uniformed services beneficiaries a tax exclusion for premiums
paid for TRICARE Prime enrollment fees, TRICARE dental coverage and
health supplements, and FEHBP.
Extended Care Health Option
Once again, the Coalition thanks the subcommittee for its continued
diligence in support of those beneficiaries who fall under the category
of ``Custodial Care.'' We are most appreciative of the generous
enhancements this subcommittee has endorsed in section 701 of the NDAA
for Fiscal Year 2002 (Public Law 107-107) providing additional benefits
for eligible active duty dependents by amending the Program for Persons
with Disabilities, now termed ECHO. Once implemented, ECHO will provide
extended benefits not available through the basic program to assist in
the reduction of the disabling effects of a qualifying condition.
Implementation is scheduled as the new contracts roll out this year.
While the ECHO program will provide a tremendous benefit to active
duty families, offering enhanced services and respite care, the
Coalition is concerned about families transitioning to retirement
status when benefits will terminate. The Coalition expects DOD, through
both the Exceptional Family Member Program and the military health
system, to provide clear education and guidance to families regarding
the termination of ECHO benefits at retirement.
Further, the Coalition expects that adequate and timely transition
assistance to community-based support services be provided these
families. The Coalition will be monitoring this transition process to
determine whether legislation is needed to provide a benefit ``bridge''
for disabled family members of retiring service members as until needed
services can be secured in the local community.
TMC recommends the subcommittee's continued oversight to assure
that medically necessary care will be provided to all custodial care
beneficiaries; that Congress direct a study to determine the impact of
the ECHO program upon all beneficiary classes, and that beneficiary
groups' input be sought in the evaluation of the program.
CONCLUSION
TMC reiterates its profound gratitude for the extraordinary
progress this subcommittee has made in securing a wide range of
personnel and health care initiatives for all uniformed services
personnel and their families and survivors. The Coalition is eager to
work with the subcommittee in pursuit of these goals outline in our
testimony.
Thank you very much for the opportunity to present the Coalition's
views on these critically important topics.
Senator Chambliss. Before we get to you, Parke Holleman, we
have a vote that's just been called and we're going to need to
go. Senator Pryor, we have about 10 minutes left in that, so I
think we'll run and vote and we'll come right back and we'll
continue with Ms. Holleman.
Ms. Holleman. Thank you. [Recess.]
Senator Chambliss. All right. We'll come back to order, and
Ms. Parke Holleman, we look forward to hearing your comments.
Thank you for being patient.
STATEMENT OF DEIRDRE PARKE HOLLEMAN, LEGISLATIVE DIRECTOR, THE
RETIRED ENLISTED ASSOCIATION
Ms. Holleman. Thank you for coming back. It is an honor for
me to testify before you concerning the Uniformed Services SBP.
My presentation is going to be a good deal simpler than the
ones that have preceded me.
I'm in an especially comfortable position because the
National Military and Veterans Alliance, TMC, the American
Legion, and my individual organization all agree on the issue I
am speaking about. SBP is presently a critical program for over
a quarter of a million people and will be the financial
lifeline for many more in the near future. This essential
program has many serious flaws that all the Veterans Service
Organizations (VSO), the military organizations, hope you will
be able to repair this year.
When thinking about SBP, we must remember that in the last
year we have suffered over 500 deaths and numerous injuries in
Iraq. The country has promised our service members that we will
care for their loved ones if they are lost. A sufficient
survivor plan is a promise we have made to our active duty as
well as to our retirees.
As I am sure you are well aware, when a survivor of a
military retiree reaches 62 years of age, his or her monthly
SBP payments can be anywhere from 55 to 35 percent of the base
amount. Unfortunately, the vast majority of retirees had no
idea that this reduction occurred when they took up the plan.
This drop is difficult for all survivors to cope with, but it
is truly devastating for survivors of retired enlisted
personnel. Now, instead of a typical $471 to $500 payment every
month, not a king's ransom even at that time, they lose
approximately a third of their monthly income. $150 to $175 a
month is the difference between managing or continual worry.
When the SBP program was established in 1972, Congress
intended that the retired members' premiums would cover 60
percent of the program's cost, while the Government would pay
the remaining 40 percent. Because of cautious actuarial
assumptions, the Government presently contributes approximately
19 percent of the cost of SBP. While it was intended to be
comparable to the Federal Civilian Retiree Survivor Plans, it
has fallen far behind them.
We thought that we would be able to correct this flaw last
year with S.451, which ended the reduction in 5 yearly steps.
But we were told that it would be far too expensive, so we have
come back again as S.1916. It is a much less expensive bill
because it would end the reduction in 10 yearly steps. The
Federal Government can certainly afford to correct and improve
this program even in this tight budgetary year.
If a military member's survivor is qualified to receive VA
Dependency and Indemnity Compensation (DIC), from the VA, he or
she will suffer a dollar-for-dollar offset of the SBP payment.
For the normal retiree, this means if he or she died of a
service-connected condition after paying into the SBP program
for years while being disabled, the survivor will either get a
small SBP payment or none at all. If the DIC present amount of
$967 a month wipes out the SBP payment completely, then the
survivor receives a taxable lump-sum return of their paid
premiums, but none of the benefits they paid for and planned
for.
A member of the Armed Services Committee, Senator Nelson of
Florida, has tried for years to end this unfair practice. We
hope that the members of this subcommittee will support the
Senator's bill, S.585. Additionally, Congress has recently
provided active duty SBP for survivors of members who die while
on active duty. The offset applies to these widows and widowers
as well. Clearly, Congress intended to provide an additional
benefit when they passed active duty SBP. Unless this offset is
ended, this new benefit is hollow.
Third, SBP presently has a paid-out provision that allows a
retiree to stop contributing 6\1/2\ percent of his or her base
amount if he or she has paid into the program for at least 30
years and has reached the age of 70. But this provision does
not go into effect until October 1, 2008. Therefore, there are
more and more retirees who have met both criteria but who still
are paying into the program. Almost none of their spouses, if
they survive the member, will ever be paid the 55 percent of
the base amount.
Moving the paid-out provisions to the next fiscal year
would allow these couples who are now in their 70s to live more
comfortably together. It would cost very little nationally, but
it would enormously improve the situation of people who served
our country for years.
It is the policy of the United States to encourage our
citizens to make plans for retirement and for their loved ones.
It is even more important to encourage this behavior when the
people we are speaking about have served the U.S. Government
for decades with great risk and difficulty. The SBP program is
intended to do just that.
With the adoption of these proposals, SBP will be a far
fairer program than it is today. Additionally, the improvements
would encourage growing participation in the future.
Again, thank you very much for this opportunity. If you do
have any questions at this late time, I would be most pleased
to answer them, and I introduce Mr. Duggan, who will be talking
about the American Legion.
[The prepared statement of Ms. Holleman follows:]
Prepared Statement by Deirdre Parke Holleman, ESQ.
INTRODUCTION
Mr. Chairman, distinguished members of the committee, The National
Military and Veterans Alliance (NMVA) wishes to thank you for the honor
of testifying before your subcommittee concerning crucial improvements
that are needed to support military retirees and their survivors.
The alliance was founded in 1996 as an umbrella organization to
encourage all military and veteran associations to work together
towards their common goals. The alliance members are:
American Logistics Association
American Military Retirees Association
American Military Society
American Retirees Association
American World War II Orphans Network
AMVETS
Association of Old Crows
Catholic War Veterans
Class Act Group
Gold Star Wives of America
Korean War Veterans
Legion of Valor
Military Order of the Purple Heart
Military Order of the World Wars
National Association for Uniformed Services
National Gulf War Resource Center
Naval Enlisted Reserve Association
Naval Reserve Association
Paralyzed Veterans of America
Reserve Enlisted Association
Reserve Officers Association
Society of Military Widows
The Retired Enlisted Association
TREA Senior Citizens League
Tragedy Assistance Program for Survivors
Uniformed Services Disabled Retirees
Veterans of Foreign Wars
Vietnam Veterans of America
Women in Search of Equity
The preceding organizations represent almost 5 million members and
collectively, represent some 80 million Americans, those who serve or
have served their country and their families.
The overall goal of the NMVA is a strong national defense. In light
of this overall objective, we would request that the committee examine
the following proposals.
Needed Improvements in the Survivor Benefit Plan (SBP)
All the VSOs and Military Organizations participating in the NMVA
and The Military Coalition (TMC), the American Legion, as well as
numerous other veterans service organizations (VSO) and military
organizations have been on the Hill this year asking Congress to
correct the several severe shortcomings in the present SBP. Today we
are asking you to take up this issue.
The Drop from 55 percent to 35 percent
When a SBP beneficiary reaches the age of 62 his or her benefit
drops from 55 percent to 35 percent of the member's retired pay. This
occurs at the time when more and more people are on fixed incomes and
when their health care needs and costs are growing. It is a crippling
surprise. Although it is clear that this reduction has always been in
the statute it is also clear that the vast majority of retirees signing
up for this program had no idea that this reduction occurred. It was
never highlighted in the explanatory materials from the commencement of
the program in 1972 onward.
To get full a SBP annuity a retired member of the Uniformed
Services has to contribute 6\1/2\ percent of their base amount of
retired pay. This is a serious contribution. It is a truly responsible
step in the process of estate planning. It is especially foresighted
when you consider that the member is making this selection at the time
of retirement. It is the type of planning that the Federal Government
wishes to encourage. But it still has a real negative affect on the
retiree and his spouses' shared retirement. It is a particularly
expensive benefit when you consider that since, happily, retirees are
living to old ages most SBP widows or widowers never receive a 55
percent payment since they are already 62 when they lose their spouse.
For enlisted retirees this reduction in benefits is especially
devastating. The loss of between $100 and $200 a month can mean the
difference of a comfortable old age or one that is dominated with
worry.
When the SBP program was instituted Congress intended the Federal
Government to pay 40 percent of the costs (a subsidy equivalent to the
civilian SBP) and the member was to pay the remaining 60 percent.
Thanks to conservative assumptions and the long paying lives of the
retirees that Government contribution is now less than 19 percent of
the costs of the SBP program. With the unforeseen savings the Federal
civilian program is now substantially better than the corresponding
military program. The Federal Employees Retirement System (FERS)
program has a 33-percent Government subsidy while the Civil Service
Retirement System (CSRS) has a 48-percent subsidy. Additionally, the
FERS beneficiary receives 50 percent of the employee's retired pay
throughout her life and the CSRS beneficiary receives 55 percent. There
is no reduction when he or she reaches 62 or any other age. While the
Federal retirees' pay 10 percent of their retired pay for their
survivor program they pay it for a much shorter time. When analyzing
these programs it needs to always be remembered that Uniformed Services
retirees are required to retire at much younger ages than are civilian
employees. There is no good policy reason for the United States to
provide a lesser survivor benefit for its military retirees than its
civilian ones. We do not believe that this is what was initially
intended. We firmly believe this is not how the program should continue
to operate.
The NMVA hopes that this will be the year that this problem is
corrected.
The NMVA respectfully requests that the members of this committee
support the ending of the post-62 years of age reduction of SBP
annuities. Please support S. 1916.
SBP/VA Dependency Indemnity Compensation (DIC) Offset
There are additional improvements that should be made in the SBP
program. If a retiree dies of a service connected condition his or her
spouse will qualify for DIC from the Department of Veterans' Affairs
(VA). If the retiree has paid into SBP there is a dollar-for-dollar
offset. (The Widow's concurrent receipt). For the vast majority of
widows DIC completely offsets the SBP payment. If the SBP payment has
completely swallowed up DIC the survivor will receive the premiums paid
all those years. But the SBP premiums are returned without interest, in
a lump sum and subject to taxation wholly in the year the money was
returned. Even so, many seriously disabled retirees pay into SBP
because they cannot be sure they will die of their service-connected
disability. This is most unfair. Congress just recently passed a law to
allow survivors of service members who are killed on active duty to
receive SBP even though they have, of course, never paid any premiums
into the program. But since every active duty surviving spouse is
entitled to DIC this would be a hollow benefit if the offset were
allowed to continue. For the retiree who paid into the SBP it may have
been a real financial difficulty to do so but he or she wanted to
protect their spouses' future. In both cases help is needed.
The NMVA respectfully requests that the SBP/DIC offset be ended.
Please support S. 585.
SBP Paid Up Provisions
The military SPB program was enacted in September 1972. Current law
provides for a SBP premiums to be paid up after the retiree reaches age
70 and has paid premiums for 30 years. However, the effective dates of
said paid up premiums is October 1, 2008. Those retirees who enrolled
in SBP before September 21, 1978, will pay up to 6 years longer than
those who enrolled in SBP after September 21, 1978. These enrollees
have been a great boon to the SBP program. Since they have happily
lived far longer than expected they have been paying far more into this
program than their survivors will ever receive. There is no logical
reason why they should be required to pay premiums for a significantly
longer time than retirees who have enrolled in SBP since September 21,
1978. The paid up date should be moved forward to commence on October
1, 2004. This proposed change is a matter of simple fairness. It would
immediately improve the lives of many of our older military retirees
and their spouses.
The NMVA strongly recommends that the effective date for the paid
up provisions of SBP be moved up to October 1, 2004.
CONCLUSION
At this time in our history we are once again asking our service
members and their families to make huge sacrifices and take on enormous
risks. Throughout the years we have been required to call on service
members and their families again and again to take on these burdens.
They have always willingly done so. They will do so again. Therefore,
the rest of the country has the obligation to assure that after their
service they will be treated with fairness and respect. The changes we
have proposed in the SBP will make it fair and workable. It will
succeed in accomplishing what the program has always intended to do:
provide an adequate life for the survivors of those who have protected
this Nation in the past and will do so in the future.
Senator Chambliss. Thank you very much.
Mr. Duggan.
STATEMENT OF COL DENNIS M. DUGGAN, USA (RET.), DEPUTY DIRECTOR,
NATIONAL SECURITY-FOREIGN RELATIONS DIVISION, THE AMERICAN
LEGION
Colonel Duggan. Thank you, Mr. Chairman. Mr. Chairman,
distinguished members of the subcommittee, the American Legion,
the Nation's largest organization of wartime veterans, is
grateful for this opportunity to present its views regarding
personnel issues as part of the NDAA for Fiscal Year 2005.
The American Legion has always valued your leadership in
assessing and authorizing quality of life, readiness, and
modernization programs for the active, National Guard,
Reserves, their families, and military retirees and their
dependents. American Legion national commanders continue to
visit our troops in Europe, the Balkans, and the Far East, as
well as military posts and bases near our national convention
cities. We also make regular visits over to visit the severely
wounded at Walter Reed Army Medical Center.
The American Legion, as I mentioned, salutes our men and
women in uniform and extends its family support network
particularly to activated guardsmen and reservists and their
families, as well as to severely disabled, wounded personnel
and their families through our network of some 14,000 posts
across the country.
The Defense budget at $402 billion, we believe, is a good
one. It represents about 3.65 percent, as we understand, of the
gross domestic product. A decade of overuse of our military and
its previous underfunding and understrength requires sustained
investments of this nature. Besides advocating efforts to fight
the global war on terrorism and improving military and military
retiree quality of life, we feel--and it may be not the subject
of this particular hearing--that the Army end strengths also
need to be increased. We feel that the Army needs another two
divisions, or about 40,000 spaces, to not only accommodate the
war on terrorism and peacekeeping and many commitments
throughout.
The DOD still appears committed to activating our
reservists and guardsmen, and in that regard, we strongly urge
not only the implementation of the temporary TRICARE program,
but we would be supportive of a permanent TRICARE health care
program as well. We expect to see war going for some time, and
we expect to see the number of activated reservists and
guardsmen continue to grow.
Like you, we see this as a readiness issue as well based on
a number of medically and dentally nondeployable troops that we
have had, not only before deployment, but also post-deployment.
It can also help in their treatment after deployment. But we
fully support, of course, full concurrent receipt.
Finally, the American Legion firmly believes that the
survivors benefits, as just previously mentioned, need to have
that 20 percent offset restored for the Social Security-
eligible military survivors.
Much has been done for the Reserve components. Much more
needs to be done. The retirement age for guardsmen and
reservists should be lowered also, we feel, from 60 to 55. The
Reserve MGIB benefits also need to be substantially improved to
be an effective recruiting tool which we believe Reserve and
Guard Forces are going to need. It also is a rehabilitation
education program to make up for the educational opportunity
that they lost by fighting the war and during their activation.
Also, the soldier and family support systems like base
exchanges and commissaries should not be merged or
consolidated, and variable pricing should not even be tested.
Besides the impact on the military consumers and the commissary
system and its funding, I'm not really sure that doing that
variable pricing really makes a lot of good business sense from
what I've heard before.
Lower reimbursement rates are continuing to cause TRICARE
providers to refuse any TRICARE patients or to reduce the
numbers of outpatients. They'll be treating, thus limiting
access and choice.
The American Legion has always believed that there is
another highly egregious inequity that needs to be fixed for
about 27,000 military survivors, and that is the standard
operating procedure (SOP) DIC which we think is as egregious as
the offset of military retired pay and disability compensation.
Again, Mr. Chairman, the American Legion thanks you for
this opportunity to express its views, and these are all
adopted positions adopted by national conventions by about
6,000 delegates every year and they represent the 2.8 million
membership of the American Legion, fully one-tenth of all
veterans in this country. Thank you.
[The prepared statement of Colonel Duggan follows:]
Prepared Statement by COL Dennis Michael Duggan, USA (Ret.)
Chairman Chambliss and distinguished members of the subcommittee:
The American Legion is grateful for the opportunity to present its
views regarding defense authorization for fiscal year 2005. The
American Legion values your leadership in assessing and authorizing
adequate funding for quality of life, readiness, and modernization of
the Nation's Armed Forces to include the active, Reserve, and National
Guard Forces and their families, as well as quality of life for
military retirees and their dependents.
Since September 2001, the United States has been involved in two
wars--the war against terrorism in Operation Iraqi Freedom (OIF) and
Operation Enduring Freedom (OEF). American fighting men and women are
proving that they are the best-trained, best-equipped, and best-led
military in the world. As Secretary of Defense Donald Rumsfeld has
noted, the war in Iraq is part of a long, dangerous global war on
terrorism. The war on terrorism is being waged on two fronts: overseas
against armed terrorists and the other here protecting and securing the
homeland. Indeed, most of what we as Americans hold dear are made
possible by the peace and stability which the Armed Forces provide.
The American Legion has always adhered to the principle that this
Nation's Armed Forces must be well-manned and equipped, not just to
pursue war, but to preserve and protect peace. The American Legion
strongly believes that past military downsizing was budget-driven
rather than threat focused. Once Army divisions, Navy warships, and Air
Force fighter wings are eliminated or retired from the force structure,
they cannot be rapidly reconstituted regardless of the threat or
emergency circumstances. Although active duty recruiting has achieved
its goals, the Army's stop-loss policies have obscured retention of the
active and Reserve components. Military morale undoubtedly has also
been adversely affected by the extension of tours in Iraq.
The administration's budget request for fiscal year 2005 totals
$2.4 trillion and authorizes $402 billion for defense, or about 19
percent of the budget. The fiscal year 2005 defense budget represents a
7-percent increase in defense spending over the current funding level.
It also represents 3.6 percent of our gross domestic product, more than
the 3.5 percent in the fiscal year 2004 budget. Active duty military
manpower end strength is 1.388 million, only slightly changed from
fiscal year 2003. Selected Reserve strength is 863,300 or reduced by
about 25 percent from its strength levels during the Gulf War of 13
years ago.
Mr. Chairman, this budget must advance ongoing efforts to fight the
global war on terrorism, sustain and improve military quality of life,
and continue to transform the military. A decade of overuse
underfunding of the military will necessitate sustained investments.
The American Legion believes that this budget must also address
increases in the military end strengths of the Services; accelerate
ship production; provide increased funding for the concurrent receipt
of military retirement pay and Department of Veterans' Affairs (VA)
disability compensation for disabled military retirees; and improved
Survivor Benefit Plans (SBP) for the retired military survivors.
If we are to win the war on terror and prepare for the wars of
tomorrow, we must take care of the Department's greatest assets--the
men and women in uniform. They are doing us proud in Iraq, Afghanistan,
and around the world.
In order to attract and retain the necessary force over the long
haul, the Active-Duty Force, Reserves, and National Guard continue to
look for talent in an open market place and to compete with the private
sector for the best young people this Nation has to offer. If we are to
attract them to military service in the active and Reserve components,
we need to count on their patriotism and willingness to sacrifice, to
be sure, but we must also provide them the proper incentives. They love
their country, but they also love their families--and many have
children to support, raise, and educate. We have always asked the men
and women in uniform to voluntarily risk their lives to defend us; we
should not ask them to forgo adequate pay and allowances and subject
their families to repeated unaccompanied deployments and substandard
housing as well.
With the eventual lifting of the stop-loss policy, there may be a
personnel exodus of active duty and Reserve components from the Army.
Retention and recruiting budgets may need to be substantially increased
if we are to keep, and recruit, quality service members.
The President's 2005 defense budget requests $104.8 billion for
military pay and allowances, including a 3.5 percent across-the-board
pay raise. It also includes $4.2 billion to improve military housing,
putting the DOD on track to eliminate most substandard housing by
2007--several years sooner than previously planned. The fiscal year
2004 budget lowered out-of-pocket housing costs for those living off-
base from 7.5 percent to 3.5 percent in 2004 so as to hopefully
eliminate all out-of-pocket costs for the men and women in uniform by
2005. The American Legion encourages the subcommittee to continue the
policy of no out-of-pocket housing costs in future years.
Together, these investments in people are critical, because smart
weapons are worthless to us unless they are in the hands of smart,
well-trained soldiers, sailors, airmen, marines, and Coast Guard
personnel.
American Legion national commanders have visited American troops in
Europe, the Balkans, South Korea, as well as a number of installations
throughout the United States, including Walter Reed Army Medical Center
and Bethesda National Navy Center. During these visits, they were able
to see first hand the urgent, immediate need to address real quality of
life challenges faced by service members and their families. Commanders
have spoken with families on Womens' and Infants' Compensation (WIC),
where quality of life issues for service members, coupled with combat
tours and other heightened operational tempos, play a key role in
recurring recruitment and retention efforts and should come as no
surprise. The operational tempo and lengthy deployments, other than
combat tours, must be reduced or curtailed. Military missions were on
the rise before September 11, and deployment levels remain high and the
only way, it appears, to reduce repetitive overseas tours and the
overuse of the Reserves is to increase military end strengths for the
services. Military pay must be on par with the competitive civilian
sector. Activated reservists must receive the same equipment, the same
pay and timely health care as active duty personnel. If other benefits,
like health care improvements, commissaries, adequate quarters, quality
child care, and impact aid for education or Department of Defense (DOD)
education are reduced, they will only serve to further undermine
efforts to recruit and retain the brightest and best this Nation has to
offer.
The budget deficit is about $374 billion, the largest in U.S.
history, and it is heading higher perhaps to $500 billion. National
defense spending must not be a casualty of deficit reductions.
INCREASING END STRENGTHS AND BALANCING THE ACTIVE/RESERVE FORCE
STRUCTURE
The personnel system and force structure currently in use by the
United States Armed Forces was created 30 years ago, in the aftermath
of the Vietnam War. By the mid-1980s, the All-Volunteer Force (AVF)
became the most professional, highly qualified military the United
States had ever fielded. With 18 Army divisions and 2.1 million on
active duty, we were geared for the Cold War and that preparedness
carried over into the Persian Gulf War. Whenever reservists were
called-up for the Persian Gulf War or peacekeeping, in the Balkans or
Sinai, they were never kept on duty for more than 6 months. In fact,
many reservists volunteered to go. This system began to break down
after September 11, 2001, with an overstretched Army which only had ten
divisions which included a mix of infantry, armor, cavalry, air
assault, airborne, mechanized and composite capabilities. The
Quadrennial Defense Review (QDR), released 1 month after the September
11 attacks, did not alter the mix of active duty and Reserve units. Nor
did the plans for the invasion of Iraq. The DOD admitted that
rebalancing the way Reserve Forces were used was to be a top priority.
The DOD also said that it had seen no evidence to support calls to
increase the size of the active Army from its current level of 480,000.
The Reserves still account for 97 percent of the military's civil
affairs units, 70 percent of its engineering units, 66 percent of its
military police, and 50 percent of its combat forces. Moreover, the
size of the active duty Army has shrunk to 34 percent of the total U.S.
military and is currently proportionally smaller than at any time in
its history. This split in the active and Reserve Forces have lead to
four major problems, which has been exacerbated by the inability of the
U.S. to get troop contributions from other nations.
First, the Army is severely overstretched and is actively engaged
with hostile forces in two countries. It has nearly 370,000 soldiers
deployed in 120 countries around the globe. Of its 33 combat brigades,
24 (or 73 percent) are engaged overseas. This leaves the United States
potentially vulnerable in places like the Korean Peninsula, and it
means that many combat units are sent on back-to-back deployments or
have had their overseas tours extended unexpectedly.
Second, the failure to increase Active Forces and reorganize the
military's personnel and force structures resulted in National Guard
and Reserve units being mobilized without reasonable notice nor
equipping. A Maryland National Guard military personnel battalion, for
example, has been mobilized three times in the last 2 years.
The third problem created by these mobilizations is that many of
the reservists have been called up without proper notice and kept on
duty too long and happen to be police officers, firefighters, and
paramedics in their civilian lives. When these personnel are called for
military service and kept active for long periods, besides jeopardizing
their employment, it can reduce the ability of their communities to
deal with terrorism.
The fourth problem with the current system is that it has lead to a
decline in the overall readiness of the Army. In fiscal year 2003, the
Army had to cancel 49 of its scheduled 182 training exercises. The
first four divisions returning from Iraq in the first 5 months of this
year will not be combat-ready again for at least 6 months since their
equipment has worn down, troops have worn down, and warfighting skills
have atrophied while they were doing police work. Through its stop-loss
measures, the Army has prevented 24,000 active duty troops and some
16,000 reservists from leaving its ranks. The Army Reserve missed its
reenlistment goals for fiscal year 2003.
Former Assistant Secretary of Defense Lawrence Korb recommends
three major steps to correct these imbalances: First, the balance of
active and Reserves must take place even during a war. Forces needed
for occupation duty, such as military police, civil affairs and
engineers should be permanently transferred to active duty. Second, the
size of the Army should be quickly increased by at least two more
divisions or 40,000 spaces. Third, given the threat to the American
homeland, DOD cannot allow homeland security personnel to join the
National Guard and Reserves.
The American Legion supports these recommendations, in particular,
by permanently increasing the end strength of the United States Army by
two additional divisions or by at least 40,000 personnel. The Army
simply does not have enough division-size units to adequately
accommodate rotation of units in Iraq in a timely manner and without
units becoming non-combat ready when they return home.
Apparently, the DOD has resisted making these changes because of
the expenses they would incur. But given the size of the overall
defense budget--$420 billion--the money could be found if Congress and
the DOD reordered its priorities.
By 2007, the Army expects to have created a modern Army by moving
to brigade-based organizations, rather than division-based ones. The
Army's current 33 brigades will expand to as many as 48 brigade units
of action, which will include five Stryker brigades. The National Guard
would have the same common design as the Army. To accomplish these
planned changes, the Army will temporarily add 30,000 spaces to help
form the new organizations. However, The American Legion understands
that about 7,000 service members of the 30,000 would be holdovers from
the stop-loss policy. DOD also anticipates continuing to call guardsmen
and reservists to active duty, which indicates a continuing unit and
manpower shortage.
FORCE HEALTH PROTECTION (FHP)
As American military forces are once again engaged in combat
overseas, the health and welfare of deployed troops is of utmost
concern to the American Legion. The need for effective coordination
between the VA and DOD in the force protection of U.S. forces is
paramount. It has been 13 years since the first Gulf War, yet many of
the hazards of the 1991 conflict are still present in the current war.
A pretreatment for the nerve agent soman, pyridostigmine bromide
(PB), was approved by the Food and Drug Administration (FDA) just prior
to the start of OIF. Although its effectiveness is questionable, and it
has not been ruled out as a possible cause of multi-symptom illnesses
reported by thousands of Gulf War veterans, this treatment turned out
to be unnecessary; however, PB is available for use at commanders'
discretion. The contentious anthrax vaccine is also being administered
to deployed personnel and controversial depleted uranium munitions
continue to play a large role in American combat operations.
Although chemical and biological weapons have not been used against
American troops in Afghanistan and Iraq, the potential for such an
attack in future operations and deployments still exists. The American
Legion is concerned about the ability of American military forces to
operate and survive in a nuclear, biological, or chemical (NBC)
environment. During the 1991 Gulf War, the thousands of chemical
detection alarms were later reported as ``false alarms.'' The ability
to properly detect the presence of NBC agents in the area of operation
remains a grave concern.
Just prior to OIF, questions surfaced around the DOD's ability to
properly identify, track, and locate defective chemical protective
suits. In October 2002, the General Accounting Office (GAO) reported
that in May 2000, DOD ordered storage depots and units to locate
778,924 defective suits produced by a single manufacturer. As of July
2002, military officials were unable to account for 250,000 defective
suits. Responding to an American Legion inquiry, officials from the
Deployment Health Support Directorate reported they ``believed'' the
remaining defective suits had either been destroyed or used in training
activities. The difficulty in locating the defective suits was a result
of inventory records lacking contract and lot numbers. GAO also
reported that the DOD could not determine whether its older suits would
adequately protect military personnel because some of the systems'
records do not contain data on suit expiration. Finally, GAO reported
that the risk of shortages of protective clothing might increase
dramatically from the time of its report (October 2002) through at
least 2007.
Prior to the 1991 Gulf War deployment, troops were not
systematically given comprehensive pre-deployment health examinations,
nor were they properly briefed on the potential hazards, such as
fallout from depleted uranium munitions, that they might encounter.
Record keeping was poor. Numerous examples of lost or destroyed medical
records of active duty and Reserve personnel were identified. Vaccines
were not administered nor recorded in a consistent manner and records
were often unclear or incomplete. Moreover, personnel were often not
provided information concerning vaccinations or prescribed medications.
Some medications were distributed with little or no documentation,
including dosage instructions, information on possible side effects or
instructions for service members to immediately report unexpected side
effects to medical personnel.
Physical examinations (pre- and post-deployment) were not
comprehensive and information regarding troop movements/locations and
possible environmental hazard exposures was severely lacking. The lack
of such baseline data and other information is commonly recognized as a
major limitation in the evaluation and understanding of potential
causes of the unexplained multi-symptom illnesses, referred to
collectively as Gulf War veterans' illnesses, still plaguing thousands
of Gulf War veterans 13 years after the war. Although the government
has conducted more than 230 research projects, at a cost of more than
$240 million, lack of crucial deployment data has resulted in many
unanswered questions. Unfortunately, many questions will probably never
be answered.
The goal of DOD's FHP policies and programs is to promote and
sustain the health of service members during their entire length of
service. On the surface, the FHP concept and related policies appear to
have addressed the major problems of the past. Unfortunately, reality
may be a different story. In previous congressional testimony,
officials from GAO reported that although the DOD placed the
responsibility for implementing its FHP policies with a single
authority, the Deputy Assistant Secretary of Defense for Force Health
Protection and Readiness, each service branch is ultimately responsible
for implementing DOD initiatives and policies to achieve FHP goals. GAO
noted that this caused concerns about how the Services would uniformly
collect and share core data on deployments and how the DOD will
integrate information on the health status of service members.
According to GAO, DOD officials also verified that its medical
surveillance policies and efforts depend on the priority and resources
dedicated to their implementation.
The American Legion would like to specifically identify an element
of FHP that deals with DOD's ability to accurately record a service
member's health prior to deployment and document or evaluate any
changes in his or her health that occurred during deployment. This is
exactly the information the VA needs to adequately care for and
compensate service members for service-related disabilities once they
leave active duty. Section 765 of Public Law 105-85 directed the DOD to
take specific actions to improve medical tracking for personnel
deployed overseas in contingency or combat operations, outlining a
policy for pre- and post-deployment health evaluations and blood
samples. The conduct of a thorough ``examination'' (pre- and post-
deployment), including the drawing of blood samples, was specifically
identified in the law.
The DOD initially created a brief health questionnaire for
deploying and returning service members to fill out, contrary to the
medical examinations as required by Public Law 105-85. The pre-
deployment questionnaire, DD Form 2795, contained eight questions and
the post-deployment questionnaire, DD Form 2796, contained six
questions. The American Legion, in congressional testimony presented
last year in the early days of OIF, asserted that a self-reported
health assessment questionnaire is not of the same value as an
examination conducted by a physician or other medical officer. Self-
reported health assessment is not necessarily an accurate, or reliable
gauge of an individual's health status prior to or following
deployment.
In response to immense concern over the brevity and usefulness of
the health questionnaire, the Under Secretary of Defense for Personnel
and Readiness issued an ``enhanced'' post-deployment questionnaire (DD
Form 2796) on April 22, 2003. The pre-deployment questionnaire was not
changed. Upon review, The American Legion did not see any significant
changes. Although the new version is more detailed than the previous
one, it still does not fulfill the requirement of ``thorough'' medical
examinations nor does it even require a medical officer to administer
the questionnaire or counsel participating personnel. The Under
Secretary's guidance to combatant commanders specifically states that,
in addition to a physician, physician assistant, or nurse practitioner,
an enlisted independent duty corpsman or independent duty medical
technician are also authorized to administer the questionnaire. This
means that an actual physician or other medical officer may not even be
part of the post-deployment health assessment process in at least some,
if not most, instances. This is unacceptable.
Although the DOD, as part of the ``enhanced'' post-deployment
health assessment, now requires a blood sample be obtained from
returning personnel no later than 30 days after arrival at their home
station or demobilization site, the DOD still relies on blood samples
taken for human immunodeficiency virus (HIV) tests to fulfill the pre-
deployment blood drawing requirement of Public Law 105-85. According to
DOD procedure, deploying military personnel must be tested and found
negative for HIV no more than 12 months before deployment on
contingency operations. Although a specimen of serum used for this
testing is stored at the DOD Serum Repository, the pre-deployment
sample could be up to a year old, or older, and would, therefore, not
be an accurate gauge of health immediately prior to deployment. This is
unacceptable and should be re-evaluated.
According to DOD policy, commanders are responsible for ensuring
compliance with and implementation of FHP programs and policies. In the
fall of 2003, GAO reported on the Army and Air Force's compliance with
DOD's FHP and surveillance requirements for personnel deploying in
support of Operation Joint Guardian in Kosovo and OEF in Central Asia.
GAO reviewed selected Army and Air Force bases, medical records of
1,071 service members (from a universe of 8,742) participating in these
operations. GAO found noncompliance with FHP and surveillance policies
for many active duty service members. This included required pre- and
post-deployment health assessments, required immunizations and failure
to maintain health-related documentation in a centralized location. Of
the records reviewed, 38 to 98 percent were missing one or both of the
pre- and post-deployment health assessments. The review also found that
as many as 36 percent were missing two or more required immunizations.
This is unacceptable and a disservice to these service members.
Additionally noted, many service members' medical/health records
did not include health assessments found in the DOD's centralized
database, nor did the DOD maintain a complete centralized database of
service members' health assessments and immunizations. GAO concluded
the noncompliance problems it uncovered were the result of the absence
of an effective quality assurance program at the Office of the
Assistant Secretary of Defense for Health Affairs or at the Army or Air
Force and reported that the centralized deployment database was missing
information needed to track military personnel's movement in the
theater of operations. As of July 2003, the DOD's data center had begun
receiving location-specific deployment information from the services
and was in the process of reviewing its accuracy and completeness at
the time GAO released its report. The American Legion is optimistic
these corrections will be made, but believe timely verification is
absolutely necessary.
As a result of its investigation, GAO recommended the DOD establish
an effective quality assurance program to ensure the military branches
comply with the FHP and surveillance policies for all service members.
The DOD agreed with GAO's recommendation and informed The American
Legion that it will create a Quality Assurance Directorate under its
Deployment Health Support Directorate. Its focus will be on ensuring
compliance with FHP policies on pre- and post-deployment health
assessments, immunization records and blood drawing for HIV and post-
deployment assessments. Annual reports will be submitted to the
Assistant Secretary of Defense for Health Affairs.
The American Legion appreciates DOD's increased efforts to ensure
its FHP policies and programs are fully and consistently implemented by
each service; however, considering DOD's checkered history with respect
to deployment health-related matters, The American Legion remains
skeptical of its commitment. Continued noncompliance with required FHP
policies will result in personnel deploying with health problems and or
encountering delays and other problems in obtaining health care and VA
benefits when service members return, not unlike problems experienced
by the veterans of the first Gulf War. In order to avoid the problems
of the past, DOD must make FHP a real priority and dedicate the
resources necessary to ensure each service branch is in full compliance
with all policies and directives.
Although military personnel participating in OIF and OEF have not
been exposed to chemical munitions fallout like their counterparts in
Operation Desert Storm, some of the experiences have been similar. Once
again, U.S. military forces have used depleted uranium (DU) munitions.
While exposure to DU fallout during Operation Desert Storm has not been
definitively linked to Gulf War veterans' illnesses, it has not been
definitively ruled out as a possible cause. The American Legion
supports the DOD's DU awareness training program. Avoiding DU fallout
on the battlefield may be impossible, but informing troops about
potential health hazards and instructing them to avoid unnecessary
risks, such as entering an enemy vehicle destroyed by DU munitions, can
help minimize potential health risks. It is vital that the DOD conduct
proper oversight to ensure that its DU education programs are being
properly implemented by all of the military services.
The controversial anthrax vaccine continues to be an important part
of the military's FHP program. The American Legion agrees with the
DOD's position to adequately protect military personnel against the
threat of biological weapons attack, such as anthrax or smallpox.
However, serious concerns with past problems associated with BioPort,
the sole manufacturer of the vaccine, and the way adverse reactions are
tracked and followed up by the DOD, continue to worry The American
Legion. Problems with BioPort's manufacturing facility caused a
shortage of FDA-approved vaccine, resulting in a slowdown of DOD's
Anthrax Vaccine Immunization Program (AVIP). It has been 2 years since
BioPort reestablished FDA approval. There continues to be a vaccine
shortage resulting in only those service members on the ground in
Southwest Asia for 15 days or more being vaccinated. The American
Legion has long advocated a second manufacturer of the vaccine, as well
as a newer vaccine, proven for efficacy and safety, and an inoculation
period shorter that the current six shots.
The anthrax vaccine controversy has existed since the first Gulf
War. Based on the DOD's experience in tracking anthrax vaccinations,
The American Legion is concerned. The DOD claims only 150,000 troops
actually received the anthrax vaccine. Because of extremely poor record
keeping, it can only verify vaccinations for less than 10,000. A
similar controversy is emerging regarding the use of the anti-malaria
drug Lariam. Several recent stories were published in the media about
military personnel experiencing severe side effects, including
depression and other psychological symptoms, after being prescribed
Lariam. While the military is obligated to follow strict protocol when
administering Lariam, including counseling and documenting the drug in
the service member's health record, service members have complained
that such procedures have not been followed.
Lariam is only one of several anti-malarial drugs currently being
used by the military; it is vital that its distribution is thoroughly
documented to properly address and track side effects that may occur.
If a service member suffers a chronic disability as a result of taking
Lariam, but there is no documentation in the health record, proving
service-connection becomes more difficult. This is especially true if
the disability does not manifest, or was not identified, while the
member was on active duty.
Due to the duration and extent of sustained combat in OIF and OEF,
the psychological impact on deployed personnel is of utmost concern to
The American Legion. The military has counseling available for those
having difficulty coping with the aftermath of combat and other
traumatic events. The DOD needs to actively encourage troops to take
advantage of such services. Counseling programs are useless unless
service members feel that they can use them without adverse
consequences to themselves and their careers. It is crucial for
commanders to publicly inform their troops that treatment and
counseling for stress and psychological problems are okay and no
adverse action will be taken against any individual seeking that care.
Post Traumatic Stress Disorder (PTSD) often manifests months or years
after an individual has been removed from a traumatic event. There
should be periodic follow up psychiatric evaluations for the active
duty military and reservists upon return. The military should encourage
treatment and counseling for those returning home. This is especially
important for Reserve and National Guard personnel who are often
quickly demobilized after returning from a deployment and do not have
the same support system that is available to their active duty
counterparts.
Military service is inherently dangerous and certain risks are to
be expected. The American Legion believes the Federal Government is
obligated to provide health care and compensation to those who sustain
chronic disabilities as a result of such service. Title 38, United
States Code (USC), places the burden of proof in establishing a
service-connected disability on the veteran and establishing service
connection directly impacts the veteran's ability to access VA health
care. The VA's ability to adequately care for and compensate our
Nation's veterans depends directly on the DOD's efforts to maintain
proper health records/health surveillance, documentation of troop
locations, environmental hazard exposure data, and the timely sharing
of this information with the VA.
The American Legion remains appalled at the numbers of guardsmen
and reservists who were called to active duty and not deployable due to
existing medical and dental conditions. Unquestionably, many guardsmen
and reservists are included in that group of 40 million or more
Americans who have no, or limited, medical coverage. Certainly, the
fault lies not only with Reserve component commanders, but also active
duty commanders for knowingly calling medically unready and non-
deployable reservists to active duty status.
For these reasons, The American Legion is strongly supportive of
the Guard and Reserve Readiness and Retention Act of 2004, which would
make all Guard and Reserve members and their families eligible for
health coverage through TRICARE regardless of their mobilization
status. Beneficiaries would pay a modest annual premium. This change
would, we believe, improve individual and unit readiness and eliminate
the need for reservists and their families to change health care
providers when mobilized. There should be a seamless transition from
Reserve status to active status and a seamless transition from DOD to
VA. Also, during periods of mobilization, reservists who opt to
maintain private health care coverage, rather than TRICARE, would
receive assistance in paying their health insurance premiums. This
health care legislation would help with medical readiness for
mobilization and pre-deployment, but it could also provide their post-
deployment and post-deactivation health and dental care.
The American Legion strongly urges Congress to mandate separation
physical exams for all service members, particularly those that have
served in combat zones or have had sustained deployments. The American
Legion believes this is essential because of oftentimes-inadequate
medical record keeping and to ease accessing VA health care and
applying for disability compensation and other veterans programs. The
DOD reports that only about 20 percent of discharging service members
opt to have separation physical exams. Clearly, The American Legion
believes separation physicals should not be optional. The American
Legion understands many of the reasons to opt out of a separation
physical, but there is ample evidence to prove the importance these
physicals or lack thereof plays in the VA claims process. Knowing the
final health status of separating service members is also in the best
interest of public health. During this war on terrorism and frequent
deployments, with all their strains and stresses, this figure, we
believe, should be substantially increased.
The American Legion strongly recommends that field hearings be
conducted throughout the country to hear first hand accounts from those
who served, including active, guard, Reserve and family members to
determine how FHP is working. Further, these hearings should not be
held near large military installations.
QUALITY OF LIFE
Our major national security concern continues to be the enhancement
of the quality of life issues for active duty service members,
reservists, guardsmen, military retirees, and their families. During
the last congressional session, President Bush and Congress made marked
improvements in an array of quality-of-life issues for military
personnel and their military families. These efforts are visual
enhancements that must be sustained for active duty personnel,
guardsmen, and reservists.
In previous defense budgets, the President and Congress addressed
improvements to the TRICARE system to meet the health care needs of
military beneficiaries; enhanced Montgomery GI Bill (MGIB) educational
benefits; and elimination of the disabled veterans' tax for severely
disabled military retirees. For these actions, The American Legion
applauds your strong leadership, dedication, and commitment. However,
major issues still remain unresolved: the issue of concurrent receipt
of full military retirement pay and VA disability compensation without
the current dollar-for-dollar offset for all disabled retirees needs to
be resolved as well as the need to improve survivors' benefits by
eliminating the 20 percent offset at age 62.
The American Legion will continue to convey that simple, equitable
justice is one reason to authorize and fund concurrent receipt.
Military retirees are the only Federal employees who continue to have
their retired pay offset with VA disability compensation. Also,
proponents claim that the unique nature of military service, given
their sacrifices and hardships, should merit these retirees receiving
both military retired pay and VA disability compensation. For the past
decade, many veterans' programs have been pared to the bone in the name
of balancing the budget. Now, military retirees must pay premiums to
TRICARE for full health care coverage for themselves and their
immediate family members. The American Legion feels it is time that
retirees receive compensation for these fiscal sacrifices. Likewise,
military survivors have their survivors' benefits reduced from 55
percent to 35 percent when they become social security eligible.
Often, VA service-connected disability compensation is awarded for
disabilities that cannot be equated with disabilities incurred in
civilian life. Military service rendered in defense, and on behalf, of
the Nation, deserves special consideration when determining policy
toward such matters as benefits offsets. The American Legion believes
it is a moral and ethical responsibility to award disability
compensation to the needs of disabled veterans, given the sacrifices
and hardships they incurred during honorable military service to the
Nation. We are also aware that many of the disabled retirees receive
retirement pay that is beneath established poverty levels and by
definition in title 38 are ``indigent'' veterans.
Mr. Chairman, The American Legion and the Armed Forces owe you and
this subcommittee a debt of gratitude for your strong support of
military quality of life issues. Nevertheless, your assistance is
needed now more than ever. Positive congressional action is needed in
this budget to overcome old and new threats to retaining the finest
military in the world. Service members and their families continue to
endure physical risks to their well-being and livelihood, substandard
living conditions, and forfeiture of personal freedoms that most
Americans would find unacceptable. Worldwide deployments have increased
significantly and the Nation is at war: a smaller Armed Force has
operated under a higher operational tempo with longer work hours,
greater dangers, and increased family separations. The very fact that
over 300,000 guardsmen and reservists have been mobilized since
September 11, 2001, is first-hand evidence that the United States Army
woefully has needed at least two more active divisions for nearly a
decade.
Throughout the drawdown years, military members have been called
upon to set the example for the Nation by accepting personal financial
sacrifices. Their pay raises have been capped for years, and their
health care system has been overhauled to cut costs, leaving military
families with lessened access to proper health care. The American
Legion congratulates Congress for their quality of life enhancements
contained in past National Defense Autorization Acts (NDAAs). The
system however, is in dire need of continued improvement.
Now is the time to look to the force recruiting and retention
needs. Positive congressional action is needed to overcome past years
of negative career messages and to address the following quality of
life features:
Closing the Military Pay Gap With the Private Sector--
The previous Chairman of the Joint Chiefs of Staff stated that
the area of greatest need for additional defense spending is
``taking care of our most important resource, the uniformed
members of the Armed Forces.'' To meet this need, he enjoined
Members of Congress to ``close the substantial gap between what
we pay our men and women in uniform and what their civilian
counterparts with similar skills, training, and education are
earning.'' But 11 years of pay caps in previous years took its
toll and military pay continues to lag behind the private
sector at about 5.4 percent. With U.S. troops battling
terrorism in Iraq and Afghanistan, The American Legion supports
at least a 3.5 percent military pay raise. The American Legion
believes the gap should be erased within 3 years or less.
Basic Allowance for Housing (BAH)--For those who must
live off base, the provision of BAH is intended to help with
their out-of-pocket housing expenses. Secretary of Defense
Rumsfeld set a goal of entirely eliminating average out-of-
pocket housing expenses. This subcommittee has taken strong
steps in recent times to provide funding to move toward
lowering such expenses by 2005. Please continue to work to keep
the gap closed between BAH and the members' average housing
costs during future years.
Commissaries--Several years ago, the DOD had
considered closing some 37 commissary stores worldwide and
reducing operating hours in order to resolve a $48 million
shortfall in the Defense Commissary Agency (DeCA). Such an
effort to reduce or dismantle the integrity of the military
commissary system would be seen as a serious breach of faith
with a benefit system that serves as a mainstay for the active
and Reserve components, military retirees, 100 percent service-
connected disabled veterans, and others. The American Legion
urges Congress to preserve full Federal subsidizing of the
military commissary system and to retain this vital non-pay
compensation benefit. Furthermore, The American Legion fully
supported the full-time usage of commissary stores by members
of the Reserve components, which was authorized; that the
system not be privatized or consolidated; and that DeCA
manpower levels not be further reduced. The American Legion
would oppose any attempts by the DOD to impose ``variable
pricing'' in commissaries.
DOD Domestic Dependents Elementary and Secondary
Schools (DDESS)--The American Legion is concerned about the
possible transfer of DDESS, which is the target of an ongoing
study in the DOD. The American Legion urges the retention and
full funding of the DDESS as they have provided a source of
high quality education for children attending schools on
military installations.
Absentee Voting--With the fiasco of the 2000 election
and the difficulty members of the military had in voting
absentee, The American Legion urges members of this
subcommittee to direct the DOD to reinstate the military
absentee voting ``test'' that Congress has funded and has been
discontinued by the DOD. Many States have already implemented
Internet voting in recent primaries.
Cold War Victory Medal--The American Legion recommends
that this subcommittee authorize a Cold War Victory Medal to
those who served during the period September 2, 1945 through
December 21, 1991, to commemorate service and victory in the
Cold War, which eliminated the threat of a determined enemy to
overpower the freely elected democracies of the world.
GI BILL EDUCATION BENEFITS
The American Legion commends the 108th Congress for its actions to
improve the current MGIB. A stronger MGIB is necessary to provide the
Nation with the caliber of individuals needed in today's Armed Forces.
The American Legion appreciates the efforts that this Congress has made
to address the overall recruitment needs of the Armed Forces and to
focus on the current and future educational requirements of the All-
Volunteer Force.
Over 96 percent of recruits currently sign up for the MGIB and pay
$1,200 out of their first year's pay to guarantee eligibility. However,
only one-half of these military personnel use any of the current MGIB
benefits. This we believe is directly related to the fact that current
GI Bill benefits have not kept pace with the increasing cost of
education. Costs for attending the average 4-year public institution,
as a commuter student during the 1999-2000 academic year was nearly
$9,000. Public Law 106-419 raised the basic monthly rate of
reimbursement under MGIB to $900 per month for a successful 4-year
enlistment and $732 for an individual whose initial active duty
obligation was less than 3 years. The current educational assistance
allowance for persons training full-time under the MGIB--Selected
Reserve is $276 per month.
The Servicemen's Readjustment Act of 1944, the original GI Bill,
provided millions of members of the Armed Forces an opportunity to seek
higher education. Many of these individuals may not have been afforded
this opportunity without the generous provisions of that act.
Consequently, these service men and women made a substantial
contribution not only to their own careers, but also to the economic
well being of the country. Of the 15.6 million veterans eligible, 7.8
million took advantage of the educational and training provisions of
the original GI Bill. Between 1944 and 1956, when the original GI Bill
ended, the total educational cost of the World War II bill was $14.5
billion. The Department of Labor estimates that the government actually
made a profit because veterans who had graduated from college generally
earned higher salaries and therefore paid more taxes. Today, a similar
concept applies. The educational benefits provided to members of the
Armed Forces must be sufficiently generous to have an impact. The
individuals who use MGIB educational benefits are not only improving
their career potential, but also making a greater contribution to their
community, State, and Nation. The American Legion applauds the
improvements in the MGIB contained in the NDAA for Fiscal Year 2002,
but there is more to be accomplished.
Today's military educational benefits package directly competes
with other federally-funded educational programs, such as AmeriCorps,
Pell Grants, and others that offer equal or greater monetary benefits
with less personal sacrifice and hardships. The American Legion
believes that the veterans' educational benefits package for the 21st
century must be designed to recruit outstanding individuals to meet the
needs of the Armed Forces and to serve as a successful transition
instrument from military service back into the civilian workforce.
The American Legion recommends the following improvements to the
current MGIB:
The dollar amount of the entitlement should be indexed
to the average cost of a college education including tuition,
fees, textbooks, and other supplies for a commuter student at
an accredited university, college, or trade school for which
they qualify;
The educational cost index should be reviewed and
adjusted annually;
A monthly tax-free subsistence allowance indexed for
inflation must be part of the educational assistance package;
Enrollment in the MGIB shall be automatic upon
enlistment; however, benefits will not be awarded unless
eligibility criteria have been met;
The current military payroll deduction ($1,200)
requirement for enrollment in MGIB must be terminated;
If a veteran enrolled in the MGIB acquired educational
loans prior to enlisting in the Armed Forces, MGIB benefits may
be used to repay those loans;
If a veteran enrolled in MGIB becomes eligible for
training and rehabilitation under chapter 31 of title 38, USC,
the veteran shall not receive less educational benefits than
otherwise eligible to receive under MGIB;
A veteran may request an accelerated payment of all
monthly educational benefits upon meeting the criteria for
eligibility for MGIB financial payments, with the payment
provided directly to the educational institution;
Separating service members and veterans seeking a
license, credential, or to start their own business must be
able to use MGIB educational benefits to pay for the cost of
taking any written or practical test or other measuring device;
Eligible veterans shall have 10 years after discharge
to utilize MGIB educational benefits; and
Eligible members of the Select Reserves who qualify
for MGIB educational benefits shall receive not more than half
of the tuition assistance and subsistence allowance payable
under the MGIB and have up to 5 years from their date of
separation to use MGIB educational benefits.
RESERVE COMPONENTS
The advent of smaller Active-Duty Forces reinforces the need to
retain combat-ready National Guard and Reserve Forces that are
completely integrated into the Total Force. The readiness of National
Guard and Reserve combat units to deploy in the war on terrorism will
also have a cost in terms of human lives unless Congress is completely
willing to pay the price for their readiness. With only ten active Army
divisions in its inventory, America needs to retain the eight National
Guard divisions, in heightened readiness postures, as its life
insurance policy.
Reliance on National Guard and Reserve Forces has risen 13-fold
over the pre-Gulf War era. This trend continues even though both
Reserve and Active Forces have been cut back 30 percent and about 25
percent, respectively, from their Cold War highs. In addition, since
the terrorist attacks on the American homeland on September 11, 2001,
more than 300,000 Guard and Reserve troops have been activated to
support homeland defense and overseas operations in the war on terror.
Soon, 40 percent of the forces in Iraq will consist of activated
reservists.
National Guard and Reserve service today involves a challenging
balancing act between civilian employment, family responsibilities, and
military service. Increasingly, National Guard and Reserve families
encounter stressful situations involving health care, economic
obligations, and employer uncertainty. Much was accomplished last year
for the Guard and Reserves. Benefit issues of particular concern in
this area include:
Review and upgrade the Reserve compensation and
retirement system without creating disproportional incentives
that could undermine Active Force retention; change the
retirement age from 60 to 55 for guardsmen and reservists;
Continue to restore the tax deductibility of non-
reimbursable expenses directly related to Guard and Reserve
training;
Reduce the operations tempo; increase Army force
levels; allocate adequate recruiting and retention resources;
Streamline the Reserve duty status system without
compromising the value of the compensation package;
Improve Reserve MGIB benefits proportional to the
active duty program;
Allow reservists activated for 12 months or longer to
enroll in the active duty MGIB;
Allow the Guard and Reserve to accrue for retirement
purposes all points earned annually;
Make TRICARE permanently available to all drilling
guardsmen and reservists and their families;
Tax credits for employers who choose to make up the
defense between military pay and reservists salary when they
are activated; and
Growing concerns are that the Reserve components,
especially the National Guard, are being overused in
contingency and peacekeeping operations, as these service
members have regular civilian jobs and families as well. The
National Guard also has State missions in their home States.
The American Legion understands that retention rates and,
therefore, strength levels are falling in those States, which
have deployed or scheduled to deploy guardsmen overseas.
Governors of these States continue to express concern that
State missions will not be accomplished. The National Guard
from 44 States has had a presence in 35 foreign countries.
The American Legion is also supportive of all proposed quality of
life initiatives that serve to improve living and working conditions of
members of the Reserve components and their families.
HEALTH CARE FOR MILITARY BENEFICIARIES
Today, there are approximately 8.2 million beneficiaries in the
military health care program. Military retirees and their dependents
make up nearly one half of that number, and over 500,000 retirees have
lost or will lose their access to military health care as a result of
the closure of approximately 40 percent of military treatment
facilities. Access to affordable health care, regardless of age, status
or location, has represented a major concern among military retirees.
The American Legion also applauds your work in eliminating TRICARE
co-payments for active duty family members. We also salute the DOD for
reducing active duty time for reservists to 30 days for their families
to be eligible for TRICARE. For drilling Guard and Reserve members who
do not have health coverage from their employers, the NDAA for Fiscal
Year 2004 authorizes premium-based TRICARE eligibility only until the
end of the calendar year. This health care plan needs to be made
permanent.
The creation of TRICARE for Life (TFL) and a TRICARE Senior
Pharmacy (TSRx) benefit in Public Law 106-398 was a historic triumph
for Congress and those 1.3 million Medicare--eligible military retirees
and dependents. Although Congress enacted legislation to restore
TRICARE to Medicare-eligible beneficiaries as a wraparound to Medicare
(TFL) and to improve TRICARE for active duty families, further
improvements are still needed, especially for retired beneficiaries
under age 65:
TRICARE must be a consistent, reliable, and equitable
health care benefit for all uniformed service beneficiaries,
regardless of age or geography. Low reimbursement rates are
causing providers to refuse any TRICARE patients or reduce the
number of TRICARE patients they will treat, limiting
beneficiary access and choice. Solution: Increase statutory
(Medicare) payment rates; require use of existing authority to
raise TRICARE rates where necessary to ensure sufficient
numbers of participating providers. Streamlining payments to
providers through Web-based claims payments.
TRICARE may be cumbersome to use and cause
administrative hassles for providers and beneficiaries
attempting to obtain authorization, expedite claim repayment,
or move between regions. Solution: Improve TRICARE Prime
enrollment procedures, portability, and beneficiary education.
Decrease administrative burdens, eliminate non-availability
statement requirements, streamline claims processing
requirements with greater reliance on electronic claims
technology, and eliminate unnecessary reporting requirements.
Require TRICARE contractors to assist beneficiaries in finding
TRICARE Standard providers. Eliminating the 115 percent billing
limit when TRICARE Standard is second payer to other health
insurance;
The American Legion is opposed to the integration of
VA and DOD facilities and health care systems, however, we do
support increased sharing arrangements;
Institute ``benefits plus benefits'' reimbursement
methodology. TFL pays beneficiary expenses not covered by
Medicare (``benefits plus benefits''). For TRICARE Standard
beneficiaries with other health insurance (OHI), TRICARE seldom
pays expenses not covered by other insurance (``benefits less
benefits''). Solution: Restore TRICARE reimbursement policy to
pay up to what TRICARE would have paid had there been no OHI
coverage (as was the policy before 1993); and
The American Legion will work with the DOD and
Congress to develop and maintain a comprehensive uniform
pharmacy benefit for all beneficiaries.
Mr. Chairman, since the commencement of the first class of
graduates of the Uniformed Services University of Health Sciences
(USUHS) in 1980, over 3,200 physicians continue to pursue careers as
physicians in the Army, Navy, Air Force, and the U.S. Public Health
Service each year. The USUHS education process emphasizes primary care
medicine and also provides special training in military medicine and
combat stress courses not found in civilian medical school curricula.
USUHS graduates have also proven themselves willing to accept
operational overseas assignments often viewed as less than desirable by
civilian medical school graduates.
Previous NDAAs have prohibited the closure of USUHS. The NDAA also
provided a 5-year prohibition on reducing the staffing levels of USUHS
below the levels established as of October 1, 1993. The American Legion
urges Congress to resist any efforts to circumvent the law to downscale
or close the USUHS. The American Legion is convinced that the USUHS is
an economical source of career medical leaders who serve this nation
during peace and war and provide military health care consistency and
stability. The American Legion urges Congress to retain and fully fund
USUHS as a continued source of career military physicians for the Army,
Navy, Air Force. and U.S. Public Health Service. The American Legion
also supports the construction of an Academic Center to accommodate the
USUHS Graduate School of Nursing.
OTHER MILITARY RETIREE ISSUES
The American Legion believes strongly that quality of life issues
for retired military members and families also are important to
sustaining military readiness over the long term. If the Government
allows retired members' quality of life to erode over time, or if the
retirement promises that convinced them to serve are not kept, the
retention rate in the current force will undoubtedly be affected. The
old adage that you enlist a recruit, but you reenlist a family is truer
today than ever as more career-oriented service members are married or
have dependents.
Accordingly, The American Legion believes Congress and the
administration must place high priority on ensuring that these
longstanding commitments are honored:
VA Compensation Offset to Military Retired Pay
(Retired Pay Restoration)--Under current law, a military
retiree with compensable, VA disabilities cannot receive full
military retirement pay and VA disability compensation. The
military retiree's retirement pay is offset (dollar-for-dollar)
by the amount of VA disability compensation awarded. The
American Legion supports restoration of retired pay (concurrent
receipt) for all disabled military retirees. We would like to
thank the subcommittee for authorizing concurrent receipt for
disabled retirees rated 50 percent and higher and for including
Temporary Early Retirement Authority (TERA) retirees as well as
disabled retired reservists who are receiving retired pay for
longevity. The American Legion is also grateful for the
Enhanced Combat-Related Special Compensation (CRSC), which was
enacted in the NDAA for Fiscal Year 2003. Mr. Chairman, we have
a ways to go in extending concurrent receipt to those disabled
retirees for longevity rated 50 percent and less; including
TERA retirees in CRSC eligibility; and extending concurrent
receipt to those disabled retirees who were medically retired
before reaching 20 years of service. The American Legion has
visited Walter Reed Army Medical Center on numerous occasions
to talk with wounded and injured young soldiers, many with
amputated limbs suffered as a result of combat action in Iraq
and Afghanistan. They too are prohibited from receiving both
military retirement pay for their physical disability and VA
disability compensation. This puts an additional financial
strain on these severely disabled soldiers and their families.
The American Legion is extending its Family Support Network to
these soldiers and their families when they are medically
retired from the service. The purposes of these two
compensation elements are fundamentally different. A veteran's
disability compensation is paid to a veteran who is disabled by
injury or disease incurred or aggravated during active duty
military service. Monetary benefits are related to the residual
effects of the injury or disease or for the physical or mental
pain and suffering and subsequently reduced employment and
earnings potential. Action should be taken this year to provide
full compensation for those military retirees who served both
more than and fewer than 20 years in uniform and incurred
service-connected disabilities. Disabled military retirees are
the only retirees who pay for their own disability compensation
from their retirement pay; and they cannot receive both
military disability retirement pay and VA disability
compensation. It is time to completely cease this inequitable
practice. What better time to authorize and fund concurrent
receipt for all disabled retirees than during this period of
war?
Social Security Offset to the SBP--The American Legion
supports amending Public Law 99-145 to eliminate the provision
that calls for the automatic offset at age 62 of the military
SBP with Social Security benefits for military survivors.
Military retirees pay into both SBP and Social Security, and
their survivors pay income taxes on both. The American Legion
believes that military survivors should be entitled to receipt
of full Social Security benefits, which they have earned in
their own right. It is also strongly recommended that any SBP
premium increases be assessed on the effective date of, or
subsequent to, increases in cost-of-living adjustments and
certainly not before the increase in SBP as has been done
previously. In order to see some increases in SBP benefits, The
American Legion would support an improvement of survivor
benefits from 35 percent to 55 percent over a 10-year period.
The American Legion also supports initiatives to make the
military SBP more attractive. Currently, about 75 percent of
officers and 55 percent of enlisted personnel are enrolled in
the Plan.
Reducing the Retired Reservist Age from 60 to 55--The
American Legion believes that retirement pay should be paid
sooner as members of the Guard and Reserve are now being used
to replace Active-Duty Forces in Afghanistan and Iraq and are
projected to become 40 percent of total forces in those
theaters. Similarly, these retirees and their dependents should
be eligible for TRICARE health care and other military
privileges when they turn 55.
Military Retired Pay Cost of Living Adjustments
(COLAs)--Service members, current and future, need the
leadership of this subcommittee to ensure Congress remains
sensitive to longstanding contracts made with generations of
career military personnel. A major difficulty is the tendency
of some to portray all so-called ``entitlement'' programs,
including military retirement, as a gratuitous gift from the
taxpayer. In truth, military retired pay is earned deferred
compensation for accepting the unique demands and sacrifices of
decades of military service. The military retirement system is
among the most important military career incentives. The
American Legion urgently recommends that the subcommittee
oppose any changes to the military retirement system, whether
prospective or retroactive that would undermine readiness or
violate contracts made with military retirees.
The SBP Veterans Dependency and Indemnity Compensation
Offset for Survivors--Under current law, the surviving spouse
of a retired military member who dies from a retiree was also
enrolled in SBP, the surviving spouse's SBP benefits are offset
by the amount of DIC (currently $948 per month). A pro-rated
share of SBP premiums is refunded to the widow upon the
member's death in a lump sum, but with no interest. The
American Legion believes that SBP and DIC payments, like
military retirement pay and disability compensation, are paid
for different reasons. SBP is elected and purchased by the
retiree based on his/her military career and is intended to
provide a portion of retired pay to the survivor. DIC payments
represent special compensation to a survivor whose sponsor's
death was caused directly by his or her uniformed service. In
principle, this is a government payment for indemnity or
damages for causing the premature loss of life of the member,
to the extent a price can be set on human life. These payments
should be additive to any military or Federal civilian SBP
annuity purchased by the retiree. There are approximately
27,000 military widows/widowers affected by the offset under
current law. Congress should repeal this unfair law that
penalizes these military survivors.
Uniformed Services Former Spouses Protection Act
(USFSPA)--The American Legion urges congressional support for
amending language to Public Law 97-252, the USFSPA. This law
continues to unfairly penalize active duty Armed Forces members
and military retirees. USFSPA has created an even larger class
of victims than the former spouses it was designed to assist,
namely remarried active duty service members or military
retirees and their new family. The American Legion believes
this law should be rescinded in its entirety, but as an
absolute minimum, the provision for a lifetime annuity to
former spouses should be terminated upon their remarriage. This
is consistent with most divorce decrees. Based on this current
provision, monthly provisions for life are being granted to
former spouses regardless of marital status, need, or child
custodial arrangements. The time has come to cease lifetime
annuities to former military spouses, should they remarry.
Judicial determinations of appropriate support should be
determined on a case-by-case basis and not be viewed as an
``entitlement'' by former spouses as exists under current law.
The American Legion urges hearings on the USFSPA.
Base Realignment and Closure (BRAC)--Whenever a BRAC
is conducted, The American Legion urges that certain base
facilities such as base medical facilities, commissaries,
exchanges, and other facilities be preserved for use by active
and Reserve personnel and military retired veterans and their
families.
THE AMERICAN LEGION'S FAMILY SUPPORT NETWORK
The American Legion continues to demonstrate its support and
commitment to the men and women in uniform and their families. The
American Legion's Family Support Network is ready to provide immediate
assistance to service personnel and their families, whose lives have
been directly affected by OIF and the ongoing global war on terrorism.
Created during the early days of Desert Shield in response to the
massive activation of Reserve and National Guard members, the Family
Support Network garners the resources of nearly 15,000 local posts
nationwide to assist military families enduring hardships incurred due
to military service.
Since September 11, 2001, the Nation has been on high alert and
National Guard and Reserve units have been activated in record numbers.
As a result, the families of these men and women often find themselves
unable to meet normal monthly household obligations. Assistance is
needed for a variety of everyday chores and expenses. These needs range
from routine household chores, grocery shopping, and childcare, to
ensuring that the grass is mowed for the expecting mother whose husband
is serving abroad.
To actively address these issues, The American Legion maintains a
24-hour nationwide toll-free telephone number, 1-800-504-4098, for
service personnel and their families to call for assistance. Families
can also request assistance electronically through the American
Legion's Web site at www.legion.org or email at
[email protected]. All requests are referred to The American
Legion Department, or State, in which the call originated. Departments
relay the collected information to a local American Legion Post. The
post then contacts the service member or family to see how assistance
can be provided locally. Since the creation of the Family Support
Network in 1990, thousands of local posts have responded to meet these
families' needs in their communities. The Family Support Network has
handled over 3,500 requests and inquiries since the terrorist attacks
of September 11, 2001. On average, the Family Support Network receives
four inquires per day.
As the Armed Forces pursue the enemies of freedom in Iraq and
around the globe, The American Legion supports the men and women in
uniform and their families with the Family Support Network.
Legionnaires, who served our Nation in times of adversity, remember how
it felt to be separated from those they loved. The Family Support
Network is successful as a direct result of Legionnaires, at the Post
level in local communities, responding to the needs of comrades and
their families. As the Nation's largest veteran's organization, this
commitment to the men and women of the Armed Forces and their families
is absolute and steadfast. As a grateful Nation, we must ensure that no
family endures hardships caused by military service that ensures the
American ideals and freedom.
PROCUREMENT/TRANSFORMATION
Only a few major systems currently in production would be funded in
the fiscal year 2005 defense budget. The funding level for procurement
is improved but needs to be sustained. The American Legion fully
supports the Army's transformation program. Major development programs
that The American Legion also supports include the Air Force F-22
fighter and C-17, F/A-18Es for the Navy, and Joint Strike Fighters for
the Air Force and Navy. Unquestionably, the Navy needs to upgrade its
aging fleet and air arm as well as acquire more submarines. The
American Legion strongly believes that the rate of shipbuilding needs
to be substantially increased so that the Navy can attain its goal of
280-300 ships. The Navy has been retiring ships faster than they have
had them built.
If left unadvised, omissions in the DOD's modernization budget will
have the following implications:
They will result in the continued deterioration of the
defense industrial base;
The future technological superiority of American
forces will be at risk thereby increasing the danger to service
members should they be called into combat. We are currently
retiring ships and aircraft faster than they are being built;
and
The failure to replace and upgrade equipment in a
timely manner will create a massive modernization shortfall in
each of the military services and, possibly, lead to even more
serious readiness problems in the long run.
America's winning technology in the Persian Gulf War, like its
victorious all-volunteer force, did not develop overnight, but had its
genesis in the decade of the 1980s. The modernization of the Armed
Forces since the end of the Persian Gulf War, unfortunately, has been
delayed and curtailed. The 2005 budget request is designed to advance
each of the transformational goals mentioned by the Secretary of
Defense in his congressional testimony last year. It accelerates
funding both for the development of transformation programs as well as
by funding modernization. Recognizably, transformation is a process,
and is a process that must continue. The Chairman of the Joint Chiefs
of Staff in previous defense budget hearings called for procurement
budgets of $60 billion annually, which for the first time was reflected
in the fiscal year 2001 budget. Army procurement dollars alone have
plummeted by almost 80 percent since the mid-1980s, and by 67 percent
for all the Services. Trade-offs to maintain readiness within budget
constraints have caused the Services to cancel a number of weapons
systems and to delay others. The war on terrorism has put
transformation on hold.
A number of defense consulting firms have predicted that the Armed
Forces are heading for a ``train wreck'' unless annual defense budgets
called for procurement accounts in the $118 billion range, rather than
in the $45-60 billion range.
The American Legion urges Congress to preserve America's defense
industrial base by continuing to fund research, development and
acquisition budgets so as to retain its technological edge in the 21st
century and assure that military production can surge whenever U.S.
military power is committed. Some of these capabilities, such as tank
production and shipbuilding, need to be retained. Key industrial
capabilities that preserve more of the defense industrial base need to
be identified and retained.
The American Legion opposes termination or curtailing of essential
service modernization programs, diminution of defense industrial
capabilities, and rejects the transfers of critical defense
technologies abroad.
The American Legion firmly believes with the continuing threat of
nuclear proliferation, America should retain its edge in nuclear
capabilities as represented by the TRIAD system, and the highest
priority should be the deployment of a national missile defense.
Although the development and deployment of advanced theater missile
defenses to protect U.S. forward deployed forces is imperative, any
dismantling of acquisition programs to defend the American people is
imprudent. America should continue to march on deploying an anti-
ballistic missile detection and interception system that is capable of
providing a highly effective defense against limited attacks of
ballistic missiles. The price of maintaining a strong defense is
expensive in terms of tax dollars, but failure to do so could prove
much more expensive in terms of human lives and real threats to
freedom. The national security framework provides the umbrella that
allows Americans to work and prosper without fear. A strong national
defense does not inhibit a strong economy; it complements it. Congress
and the military establishment must spend tax dollars prudently and
effectively. DOD must ensure that all aspects of its procurement and
manning levels are responsible and disciplined.
CONCLUSIONS
Thirty years ago America opted for an all-volunteer force to
provide for the national security. Inherent in that commitment was a
willingness to invest the needed resources to bring into existence a
competent, professional, and well-equipped military. The fiscal year
2005 defense budget while recognizing the war on terrorism and homeland
security represents another good step in the right direction.
What more needs to be done? The American Legion recommends, as a
minimum, that the following steps be implemented:
Continued improvements in military pay, equitable
increases in BAH and subsistence, military health care,
improved educational benefits under the MGIB, improved access
to quality child care, impact aid and other quality-of-life
issues. The concurrent receipt of military retirement pay and
VA disability compensation for all disabled retirees needs to
be authorized and funded. The SBP needs to be increased from 35
to 55 percent for Social Security-eligible military survivors.
Defense spending, as a percentage of GDP, needs to be
maintained at least 3.5 percent annually which this budget does
achieve.
The end strengths of the active Armed Forces need to
be increased to at least 1.6 million for the Services and the
Army needs to be increased by two more divisions.
The QDR strategy needs to call for enhanced military
capabilities to include force structures, increased end
strengths and improved readiness, which are more adequately
resourced.
Force modernization needs to be realistically funded
and not further delayed or America is likely to unnecessarily
risk many lives in the years ahead.
The National Guard and Reserves must be realistically
manned, structured, equipped and trained, fully deployable, and
maintained at high readiness levels in order to accomplish
their indispensable roles and missions. Their compensation,
health care, benefits and employment rights need to be
continually improved.
Mr. Chairman, this concludes The American Legion statement.
Senator Chambliss. Thank you, Mr. Duggan, and I try to make
it a point to visit with my folks at your annual convention in
Macon every year. You're all my heroes and we appreciate the
great work and service you provide to our country.
I just have to tell you I got an e-mail from my staff. It
looks like the budget that's going to come out of the Senate
Budget Committee is going to call for a $7 billion reduction in
the President's budget for the DOD, so it's going to make this
year's Defense budget much more difficult to work with.
I'm going to throw this out there. I don't know whether Ms.
Raezer, you're the one that ought to answer this, but an issue
of great concern to the DOD is how to best regulate access by
private insurance companies to military installations and to
the military personnel who live and work there. Documented
abuses in the past by some agents of private insurers who were
given access to military installations has prompted this
concern.
Based on your experience, what advice would you give the
DOD about how best to control and monitor the actions of
insurance agents on military installations?
Ms. Raezer. I think the first piece of the DOD's action has
to be education to service members about good financial
practices, financial planning practices, what to look out for,
and how to plan for your future in the most productive way. The
DOD is starting a bigger financial literacy campaign to address
things like insurance sales, payday lending that occurs out in
the communities, working with spouses as well, and how to
handle family finances when the service member goes overseas.
We believe the DOD's tools to restrict access--and this is
the NMFA--the Coalition supports financial literacy efforts,
but does not have a position on the insurance access. The NMFA
would hope that people who are trying to take advantage of our
service members aren't allowed on an installation.
We believe the practice has gotten a lot better as
commanders have become more aware of it, and that's another
piece of the education campaign that has to happen. Service
members need to be aware that people are trying to take
advantage of them and that there are good uses of their money
and there are bad uses of their money. They need to be
encouraged to seek out credit unions and become involved in
them and use them for loans rather than other sources in the
community that may offer attractive deals initially but then
take them in the end.
Commanders also need to be a part of this process.
Commanders need to be aware of who's coming on their
installations and selling things. Commanders need to be aware
of what's going on downtown and who's taking advantage of their
young service members, working local education, and also trying
to work with the senior enlisted in the units to get better
information to the service members and through the family
centers. We've seen some progress in education, but we would
hope the DOD would continue to look at ways both to educate
service members and restrict access to the people who would
take advantage of them.
Senator Chambliss. Mr. Cline, according to the DOD, the
Army Reserve and the National Guard are both slightly behind in
meeting their recruiting goals this year, and I think General
Schultz said this morning the Guard is about 3,000 members
behind in recruiting right now.
What's your assessment of this situation? What
recommendations would you have for the DOD to ensure that this
is not the beginning of a dangerous long-term trend?
Sergeant Cline. Well, I can tell you this, Senator, that
one of the issues that is affecting the Army National Guard is
the fact that with stop-loss in effect, those active duty
accessions that we normally get into the Guard are not there.
That probably represents somewhere in the area of 3 to 6
percent of the total recruiting goal.
We need better pay and better benefits, especially in the
Guard and Reserve. When you stop and look at the benefits that
we provide a person coming into the Guard and Reserve,
depending upon what type of unit they're coming into, they may
or may not get a bonus. Other than offering them a small sum
for the MGIB, the potential of having a retirement at age 60
after serving 20 or 30 years in the Guard and Reserve, facing
numerous call-ups, benefits do play a role in getting people to
join: education benefits, TRICARE for Guard and Reserve,
earlier retirement.
Senator Chambliss. Dr. Schwartz, what's your assessment of
the progress made by DOD in improving the TRICARE Standard
option in light of the mandates provided by Congress last year?
Dr. Schwartz. Slim, fat, and none. A report is due to
Congress on the 31st of March. No, I apologize, sir, I didn't
mean to be disrespectful, but we haven't seen any progress yet.
We must keep in mind that they have a full plate this year with
the turn of the TRICARE contracts, and that's a mammoth
challenge. With the Guard and Reserve benefit, that's a mammoth
challenge as well.
However, there are ways to help beneficiaries find
providers. We're certainly encouraged that they've set up a
database. If you can get on the Web, you could put in a zip
code. My hometown is Phillipsburg, New Jersey. There are few
military beneficiaries in Phillipsburg, New Jersey. You put in
that zip code and you can pull up how many providers have filed
TRICARE claims in that area, so at least it gives you a
fighting chance at trying to figure out if there is a doctor in
your area who will take TRICARE patients.
But we ask that the subcommittee provide oversight that the
DOD does move forward to help our Standard folks.
Senator Chambliss. Senator Nelson.
Senator Ben Nelson. Thank you, Mr. Chairman. I ask
permission to include the statement from the Gold Star Wives of
American in the record.
Senator Chambliss. Certainly. Without objection.
[The information referred to follows:]
Senator Ben Nelson. Thank you. Sergeant Cline, you and
others have indicated the importance of benefits as part of a
compensation package. Benefits can consist of health insurance
benefits, and they can consist of a lot of other things. The
commissary has always been one of those benefits. We worked
hard and we got that extended to military families of Guard and
Reserve members who are deployed and now we know that they're
cutting back, we just heard, a recommended $7 billion in the
Defense budget. That will ripple through the budget and affect
all kinds of things. We don't know exactly how, but we know
that it will.
As you've heard, the commissaries are perhaps right on the
line for closing. Does that seem to fly in the face of what you
think is a good way to secure for recruitment and retention our
military families?
Sergeant Cline. Well, sir, I can tell you this. Right now,
we are spending on average about $80,000 to train an Army
National Guard soldier. If you let them walk out the door,
you've just thrown away $80,000, and that's what will happen
after they've served their 6 years of service, especially with
the multiple call-ups that we're now facing.
Over the course of time, a person who serves in the Guard
and Reserve for 20 years probably will accumulate somewhere
between 3 to 5 years of active duty time with all the schools
that they have to attend, time away from their employers, time
away from their families. We never stop to take that into
consideration. Even though we have laws like the Uniformed
Services Employment and Re-employment Act (USERA) on the books,
that doesn't make up for the contribution that they have to
make back to their employer. That doesn't give them that
interest back.
Yes, as you involuntarily mobilize somebody, they have
three times the amount of time to pay that money in, up to 5
years, but that doesn't include that interest. So we have to
make changes, we have to do something. The bottom line is, you
either pay the piper now, sir, or you're going to pay him later
on when it's going to cost a lot more money.
Senator Ben Nelson. So in answer to the question, I think I
heard you say that closing the commissary is not necessarily a
retention- or recruitment-friendly move.
Sergeant Cline. No, it's not.
Senator Ben Nelson. It could also be cost-ineffective and
frustrate the effort of what you're trying to do to recruit and
retain because of the investment in the personnel you want to
keep them.
Sergeant Cline. Well, last year you passed legislation to
give unlimited commissary privileges to Guard and Reserve.
Shortly after that, in the Army Times, Air Force Times, and
Navy Times, it appeared: 38 commissaries to close. I had
members call me up saying, they give me a benefit, but they're
closing the commissary, so what benefit have I gotten? You have
to remember that out of the entire Guard and Reserve, and
especially the Guard, we are not closely associated with a
military post. Some of our people have to travel hundreds of
miles to get to a commissary. It becomes a once-a-month trek
for mom and dad to throw the kids in the car to travel 200 or
300 miles to get to that commissary to buy all those products
that they need for an entire month. It's a great benefit and a
great privilege, but the bottom line is, you start closing more
bases and more commissaries, a benefit has gone away.
Senator Ben Nelson. Thank you, Mr. Cline. On health care
funding, Dr. Schwartz, you very rightfully expressed concern
about the full funding of the Defense health budget and that
you've heard from some of the Services that the current funding
level falls short of the requirements. That was before the
chairman gave us the bombshell news about what the Budget
Committee is recommending.
Can you tell us a little bit more about your concern as to
what will happen if it is inadequately funded?
Dr. Schwartz. Well, what's going to happen is, when the
Services don't know how much money they're going to have or
they know they have shortfalls, they can't plan for capital
reinvestment. They may not repair a machine or they may not
repair a roof because care has to be given to the patient. So
they don't reinvest in the infrastructure of the organization.
That's the thing that they let go by the wayside, and that's
what we're fearful of.
Also, they may try to increase the cost shares for
beneficiaries, and I represent the beneficiaries. As I
represent my folks, they believe that there should be adequate
funding. Nobody wants to pay more for health care, but when we
saw what OMB was trying to do last fall by increasing the
retiree cost shares in the pharmacy by two to three times and
charging them in the medical treatment facility, we see on the
horizon that things are coming.
So it's my job to bring my members' concerns to you and ask
you to not increase the cost shares for the beneficiaries.
Senator Ben Nelson. Could it also involve some sort of
rationing of health care or a waiting line, if you will?
Dr. Schwartz. Well, we have waiting lines now, to be quite
candid.
Senator Ben Nelson. But I mean additional waiting as it
relates to health care.
Dr. Schwartz. Well, they would have to change what are
called the access standards, and what happens even unofficially
is a beneficiary will call to make an appointment. The office
may say we don't have any available for 30 days. So the naive
consumer doesn't know that he or she has those access
standards, and they say, well, I'm looking in my book here and
my book says--now those beneficiaries can kind of navigate the
system, but how many beneficiaries know what their access
standards are?
So it gets pushed off further and further and further, and
even in the National Capital area, sometimes the access
standards aren't being met, so it's an unofficial way to do
that.
Senator Ben Nelson. Ms. Raezer, do you have some thoughts
about that too?
Ms. Raezer. Well, yes, we're very concerned. When military
treatment facilities encounter resource issues, cutbacks, the
first thing they do is go back to what we thought we'd gotten
away from with the introduction of TRICARE. You call on the
third Monday after the first moon of the month in springtime
and you ask for an appointment next month, and maybe if you're
lucky and you got in on time, you get an appointment next
month.
Our association and other associations hear from not just
family members, not just retirees, but active duty service
members as well that military hospitals are not meeting access
standards. People are told, ``call back, we don't have any
appointments, call back next month.'' The worst recent example
of that occurred with the medical hold issues at Fort Stewart
and Fort Knox and other places last fall.
But if the health care system is strapped for funds and
they can't hire that extra civilian pediatrician that they need
to meet the needs of their community, they can't hire that
orthopedist, they can't contract for an emergency room nurse,
care gets cut back, people are going to wait longer, and access
standards are going to go by the wayside.
Senator Ben Nelson. I think that takes care of my
questions, Mr. Chairman. Thank you very much.
Senator Chambliss. With regard to that issue at Fort
Stewart and Fort Campbell, we had the Service vice chiefs in
earlier this week, and we raised that issue with them because
that was deplorable and we can't let that ever happen again.
Some planning that was not the best in the world took place
there. But they understand now our displeasure with what
happened there.
Let me just tell all of you how much we appreciate you
being here. I think you understand that we're limited by
funding as to a lot of things that we would like to do for our
retired military as well as for our active duty spouses. As we
go through this budget process this year, we're going to be
addressing a lot of issues, and in anticipation of finding the
funding for them somewhere along the way. We would not be able
to know what those needs are if you didn't come and tell us
what they are, so we appreciate very much you being here and we
thank you for that.
I have the testimony here of the Reserve Officers
Association, which I want to submit for the record. It will be
entered and we will now stand adjourned.
[The prepared statement of the Reserve Officers Association
of the United States follows:]
[Questions for the record with answers supplied follow:]
Questions Submitted by Senator Lindsay O. Graham
DEFENSE HEALTH CARE
1. Senator Graham. Secretary Abell and Dr. Winkenwerder, according
to the April 2003 General Accounting Office (GAO) report titled
``Defense Health Care: Army Needs to Assess the Health Status of All
Early Deploying Reservists,'' in the group studied, none of the
required annual medical certificates were completed by reservists and
reviewed by units, and a significant number studied had not undergone
either the required 2-year physical exams or the 5-year physical.
Accordingly, the Army does not have health information on many early-
deploying reservists. GAO recommended, and the Department of Defense
(DOD) concurred, that the Secretary of Defense should ensure that
early-deploying reservists complete all of the aforementioned exams and
certifications. What has the Army done to correct this untenable
situation that directly affects operational readiness?
Secretary Abell and Dr. Winkenwerder. To address the findings
contained in the GAO report, the Army recently established a task force
comprised of personnel from both the Army Reserve and Army National
Guard to address issues related to medical/dental readiness and take
corrective action as recommended by the GAO. This will include the
timely completion of the annual health certificate; assessment of
medical/dental screening and treatment to include the correction of
identified deficiencies; leadership accountability for individual
medical readiness indicators; and assessment of deployability and
retain ability standards as they relate to medical and dental
readiness.
Currently, the Army medical and personnel tracking systems reflect
a 90 percent compliance with the 5-year physical requirement for
Reserve personnel. Further improvement is expected in the area of
required physical exams based on the recommendations of the Army Task
Force. Automation of the annual medical certificate has been initiated
and full implementation is expected by October 2004. It will also be
tied into MEDPROS (the Army's medical readiness tracking system used to
document compliance with DOD standards) in order to ensure accurate and
timely tracking of the annual certification requirement. As this
tracking system is Web-based and records when physicals are given and
due, greater utilization of MEDPROS will enable unit commanders to be
more effective in the management of the medical and dental readiness of
their personnel. This will improve the compliance of all medical and
dental exams when they are required.
Both the Army National Guard and the Army Reserve increased funding
in 2004 to support medical and dental readiness and physical
examinations. Finally, the authority provided under section 701 of the
National Defense Authorization Act (NDAA) for Fiscal Year 2004 will
help all Reserve components improve the medical and dental readiness of
their forces. The overall result will be greater effectiveness in the
administration and compliance of physical exams, thereby improving
operational readiness.
RESERVE COMPONENT RETENTION
2. Senator Graham. Secretary Abell and Dr. Winkenwerder, according
to General James Helmly, head of the Army Reserve, ``This is the first
extended-duration war our Nation has fought with an all-volunteer
force. We must be sensitive to that. We must apply proactive,
preventive measures to prevent a recruiting-retention crisis.'' Could
you please comment on what ``proactive, preventive measures'' might be
used to stem the expected Reserve component retention crisis?
Secretary Abell and Dr. Winkenwerder. We are acutely aware that the
Reserve components are being called upon now more than they have in the
past, and we are concerned about the impact of this increased use on
our ability to meet our future human resource requirements. We continue
to conduct periodic surveys of Reserve component members to monitor
their intentions with respect to continued participation in the Guard
and Reserve. We are currently achieving our strength objectives, but we
remain vigilant about future enlistment and reenlistment behavior and
trends.
In our efforts to strengthen Reserve recruiting and retention, the
DOD is exploring opportunities to improve the quality of life for our
members. We have stepped up our family and employer support programs,
and we monitor employer- and family-related issues and concerns for
potential serious problems. Every Reserve component member returning
from a mobilization of more than 3 months is exempt from involuntarily
attending a unit drill for 60 days or a 2-week annual training for the
remainder of the training year. In addition, every returning member who
has been affected by stop loss is given a 90-day ``cool-down'' period
before they are separated from the Service. During these periods,
support is available from retention officers with whom the member can
address any concerns and who will ensure that the member is aware of
the benefits associated with the mobilization and the benefits of
continued membership. Chaplains are available during this period to
provide individual and family support as needed. In addition, we will
continue to conduct member surveys to identify potential problems and
issues of concern to members and their families.
We are considering a number of initiatives that are focused on
limiting the personal turbulence for our Reserve component members. We
want to streamline the mobilization and demobilization processes to
minimize the stress on our personnel. We are working to establish
policies that provide some level of confidence that we will not call
them again for a set period of time. Career stability and
predictability regarding mobilization are areas of great importance to
our members. Based on feedback we have received from members returning
from mobilization, we are not overly worried about attrition right now,
but stress on the force may reach the breaking point if we
involuntarily call them again soon. We are working to identify early
warning indicators that will assist us in targeting enlistment and
reenlistment incentives before problems become serious.
Also, we are actively engaged in examining our recruiting and
retention incentives and the strength of our recruiter force and the
support tools available to them to ensure that they support our human
resource requirements.
______
Questions Submitted by Senator Mark Pryor
PHARMACY PROGRAM
3. Senator Pryor. Dr. Winkenwerder, how significant it is for the
DOD to have Federal pricing of pharmaceuticals in the TRICARE retail
pharmacy program?
Dr. Winkenwerder. It is very significant. Federal pricing in the
retail sector allows the DOD to apply the same cost basis currently
available for military treatment facilities and the TRICARE mail-order
pharmacy program. Federal pricing will provide significant cost
avoidance, leverage DOD/Department of Veterans' Affairs (VA) joint
pharmaceutical procurement strategies, and will enable the DOD to
deliver pharmaceutical care within projected funding.
4. Senator Pryor. Dr. Winkenwerder, I understand that you have this
available in the military treatment facilities and also in the TRICARE
mail order program. Can you elaborate on this further?
Dr. Winkenwerder. The Veterans Health Care Act (VHCA) of 1992
established Federal ceiling prices (FCPs) of covered pharmaceuticals
(reflecting a minimum 24 percent discount off non-Federal average
manufacturing prices--``non-FAMP'') procured by the four designated
agencies covered in the act: Department of Veterans' Affairs (VA), DOD,
Coast Guard, and the Public Health Service/Indian Health Service. The
VA administers the VHCA discount program on behalf of the four
specified agencies. Under the Federal Supply Schedule (FSS) program,
the General Services Administration authorized the VA to award and
manage schedule contracts with pharmaceutical companies, under which
Federal agencies may obtain pharmaceuticals at prices associated with
volume buying which, at times, may be lower than FCPs under VHCA. The
DOD currently has access to FCP and FSS prices for pharmaceuticals used
in military treatment facilities and the TRICARE Mail Order Pharmacy
program through either direct purchases or procurements through a
Defense Supply Center Philadelphia Prime Vendor.
5. Senator Pryor. Dr. Winkenwerder, how do you expect this to
improve beneficiary satisfaction and how will the DOD have the
authority to do this in the retail sector?
Dr. Winkenwerder. Beneficiary satisfaction with the pharmacy
benefit will be greatly enhanced through implementation of the new
TRICARE Retail Pharmacy (TRRx) program. Unlike today, the new retail
program will provide a fully portable benefit with access to network
pharmacies for members throughout the United States and not just in
their home TRICARE region. It will provide a continuity of benefits
across all regions, and through the development of the Uniform
Formulary, will provide uniform availability of pharmaceuticals in our
dispensing venues with the associated cost-shares.
It will also allow us to provide the retail pharmacy benefit in a
more cost-effective manner by obtaining Federal prices in all of our
venues. Federal prices have not been available to the DOD through
retail pharmacies under the previous at-risk, TRICARE Managed Care
Support Contracts (MCSC) because the VA determined the contracts were
not structured to meet statutory requirements for an agency-controlled
centralized commodity management system. At the time, the VA was
concerned pharmaceuticals would not be traceable to the DOD,
pharmaceutical payments were not made by the DOD, and there was no
assurance that the DOD (not a contractor) would receive the benefit of
Federal pricing. Federal pricing for the TRRx will help the DOD meet
the challenges of providing the pharmacy benefit within authorized
funding.
TRRx carves out retail pharmacy from the MCSCs, consolidates
delivery of retail prescriptions under a single Pharmacy Benefits
Manager (PBM) contract, and addresses the VA's previous concerns under
VHCA. The PBM contractor will provide a retail pharmacy network and act
as fiscal intermediary, upon TRICARE Management Activity authorization,
to issue funds from a government account in payment for prescriptions
dispensed to TRICARE beneficiaries. A government organization, the DOD
Pharmacy Benefits Office (PBO), will use the robust reporting and audit
capabilities of the Pharmacy Data Transaction Service (PDTS) to verify
beneficiary eligibility, check for drug interactions, and authorize
prescription payments. PDTS with complete accuracy will identify
covered drugs eligible for Federal pricing. The PBO, using industry
standard reports from PDTS, will provide manufacturers itemized data on
covered drugs procured through TRICARE retail network pharmacies to
obtain refunds on covered drugs eligible for Federal pricing. The PBM
contractor has no role in the DOD's process for obtaining refunds for
the government account based on Federal Prices already established by
the VA and DOD. The DOD's payment of the PBM contractor will not be
related, directly or indirectly, to Federal pricing of pharmaceuticals
dispensed to TRICARE beneficiaries by network pharmacies.
In lieu of the more traditional ``brick and mortar'' distribution
systems for military treatment facilities and the TMOP program, the new
TRICARE retail pharmacy program will leverage electronic data
interchange technology as the foundation for a virtual depot commodity
management system. This structure is both consistent with the VHCA and
with congressional direction for a system-wide redesign of the DOD's
integrated pharmacy benefits program. It meets the DOD goals to
transcend archaic inefficient standards to technologically-superior
systems with better controls and efficiencies.
6. Senator Pryor. Dr. Winkenwerder, the TRICARE Senior Pharmacy
Program is one of the best pharmacy benefits available in the United
States to older Americans. The TRICARE Senior Pharmacy Program,
provided by the NDAA for Fiscal Year 2001, authorizes eligible
beneficiaries to obtain low-cost prescription medications from the
TRICARE Mail Order Pharmacy (TMOP) and the TRICARE network and non-
network civilian pharmacies. These beneficiaries may also continue to
obtain medications through military hospital and clinic pharmacies. As
you are aware, there is currently no charge for obtaining medications
at military treatment facilities. Recently the DOD issued Program
Budget Decision (PBD) 731 which seeks to increase TRICARE retiree cost
shares for prescriptions and initiate retiree cost shares for
prescriptions obtained in military treatment facilities. I understand
the DOD recently withdrew this proposal. I have heard from numerous
constituents expressing their concerns about this proposal. Could you
please discuss the reasoning behind this proposal?
Dr. Winkenwerder. I agree that the DOD Pharmacy benefit is one of
the best available for both our Medicare eligible beneficiaries and for
all DOD beneficiaries. Let me assure you that there have been no
changes to the Department's pharmacy benefit co-payment structure in
the fiscal year 2005 President's budget.
7. Senator Pryor. Dr. Winkenwerder, is the DOD intending to re-
introduce this PBD at a later time?
Dr. Winkenwerder. The fiscal year 2006 program and budget review
has not yet begun. There are no programmatic issues on the table at
this time.
COLLABORATION BETWEEN THE DOD AND THE VA
8. Senator Pryor. Dr. Winkenwerder, there has been a significant
emphasis and interest in improving the collaboration between the DOD
and the VA in order to provide seamless and top quality services to our
Nation to provide quality health care to veterans and military
retirees. As you are aware, in 2001 President Bush signed an executive
order establishing a Presidential Task Force, to examine and recommend
specific actions to improve the way the VA and DOD work together. Last
May, the Task Force released its recommendations on improving
collaboration between the two departments. As a result of these
recommendations, I understand there has been emphasis on deploying a
system to share enrollment and patient records data as well. I would
appreciate it if you could provide some other specific examples of how
the DOD is working to implement the Presidential Task Force's
recommendations?
Dr. Winkenwerder. The DOD strongly supported and was an active
participant in the activities of the President's Task Force to Improve
Health Care Delivery to Veterans to improve access to quality health
care for veterans and military retirees through appropriate
collaboration between the DOD and VA health care delivery systems.
The DOD concurred with the majority of recommendations put forth by
the Task Force. The DOD continues to work closely with the VA toward a
mutually beneficial, proactive Federal partnership that optimizes the
use of resources and infrastructure to improve access to quality health
care and increase the cost-effectiveness of each department's
operations.
The Final Report of the Presidential Task Force was released in May
2003. The report focused on four major recommendations:
The need for leadership, collaboration, and oversight;
Providing a seamless transition to veteran status;
Removing barriers to collaboration; and
Timely access to health services and the mismatch
between demand and funding.
The DOD concurred with the recommendations regarding the need for
leadership, collaboration, and oversight of DOD/VA collaborative
efforts. Since the Task Force released its final report, the DOD and VA
signed a charter for the VA-DOD Joint Executive Council that will
further institutionalize our collaboration. One of the first actions
taken by this body was to approve a Joint Strategic Plan.
The DOD continues to support the recommendations to provide a
seamless transition to veteran status. The development of interoperable
and standards-based systems is a high priority and we are actively
working towards achievement of this goal. The DOD and VA have
incorporated similar objectives in our Joint Strategic Plan.
The DOD actively seeks to remove barriers to collaboration.
Providing incentives to our medical leadership and promulgating
policies and guidelines will enhance sharing. The DOD is working
closely with the VA to implement the DOD/VA Health Care Sharing
Incentive Fund to identify and provide funding for creative
coordination and sharing initiatives at the facility, intra-regional
and national levels. One of the goals of this fund is to increase
access for both Departments' beneficiaries.
9. Senator Pryor. Dr. Winkenwerder, do you have insight at all into
the cost savings for the DOD associated with this increased
collaboration with the VA?
Dr. Winkenwerder. The Department is working diligently with the VA
to implement the recommendations of the President's Task Force. Many of
the Task Force's recommendations concern leadership collaboration and
oversight which could lead to potential cost savings in the future.
However, in the short term, both Departments will be incurring
investment costs to implement demonstration projects and other
collaborative efforts aimed at improving access and quality of care.
Cost savings may occur in the future when new collaboration efforts are
more fully implemented.
TRICARE
10. Senator Pryor. Dr. Winkenwerder, what is the status of the next
generation of TRICARE contracts?
Dr. Winkenwerder. All contracts have been awarded as follows.
TRICARE Dual Eligible Fiscal Intermediary Contract
- Wisconsin Physicians Services Insurance Corporation
Regional Managed Care Support Contracts
- TriWest: West, Humana: South, HealthNet: North
Retail Pharmacy
- Express Scripts, Inc.
Marketing and Education
- CACI, Inc. (GSA Award) materials development
- Intelligencer Printing (Printing and distribution)
National Quality Monitoring Contract
- Maximus, Inc
Claims Audit Contract
- Meridian Resource Corp., LLC
11. Senator Pryor. Dr. Winkenwerder, when will these contracts be
implemented?
Dr. Winkenwerder. Transitions will be completely accomplished by
November 2004. Rather than transition the entire nation at one time,
the TRICARE Management Activity determined that it would be more
effective to transition health care services within the current regions
over a 6 month period from April to November as shown below.
Managed Care Support Contracts (MCSCs):
TriWest HealthCare Alliance:............ Region 11--June 1, 2004
Regions 9/10/12--July 1,
2004
Regions 7 & 8--October
1,2004
Health Net Federal Services:............ Region 2/5--July 1, 2004
Region 1--September 1, 2004
Humana Military Health Services:........ Regions 3 & 4--August 1,
2004
Region 6--November 1, 2004
TRICARE Dual-Eligible Fiscal Intermediary
Contract (TDEFIC):
Region 11:.............................. April 1, 2004
Regions 2 & 5:.......................... June 1, 2004
Remaining Regions transition
concurrently with managed care
transition as above.
TRICARE Retail Pharmacy (TRRx):
All regions:............................ June 1, 2004
Other Services:
Claims Audit Services Contract:......... March 1, 2004
National Quality Monitoring Contract:... April 1, 2004
All contract transitions are on schedule.
12. Senator Pryor. Dr. Winkenwerder, one of the concerns expressed
by beneficiary groups has been the transition to the new TRICARE
contracts. How does DOD intend to have a seamless transition for health
care coverage during the transition from old to new contracts?
Dr. Winkenwerder. The TRICARE Management Activity (TMA) has set for
itself the ambitious goal of ensuring uninterrupted health care
services delivery for all beneficiaries throughout the transition
process. To do this, TMA has established an oversight and management
structure to ensure adequate planning, as well as the ability to
quickly address any issues that might arise. Both incoming and outgoing
contractors are required to provide and maintain detailed transition
plans that are approved by the government and used as the basis of
transition management.
Teams working directly with the incoming and outgoing contractors
are led by either a Service 0-6 or a GS-15 level manager. These teams
are comprised of TMA, TRICARE regional offices, lead agent and service
members with in-depth knowledge of TRICARE and direct experience with
the program at the local level. A senior TMA director has been assigned
overall responsibility for contract transitions and a transition chief
has been appointed with responsibility for all aspects of TRICARE
transition. A management team comprised of all project officers, the
transition director, and the program manager meets weekly to review the
status of each project, coordinate efforts, and resolve issues. This
process provides a mechanism to increase effectiveness through sharing
lessons learned across projects. In addition, a high-level transition
management team, including the TMA Deputy Director, the Deputy Surgeons
General, and the senior TMA directors, receives a monthly briefing from
project managers covering contract transitions, IT issues, finance,
regional transition, and local support contracting. This oversight
level ensures that top management is made quickly aware of any issues,
and has the opportunity to intervene in a timely manner to ensure
resolution.
Continuous access to health care has been addressed by identifying
any instances where a beneficiary's current primary care manager (PCM)
may not remain as part of the provider network, and developing
procedures to inform beneficiaries and aligning them with a new PCM.
Similarly, with loss of any specialty providers, the managed care
contractors will work with the provider to complete any care in
progress during transition.
To ensure complete readiness for beneficiary support during
transitions, a Customer Support Summit was held in Denver on March 23-
24, 2004, including all incoming and outgoing TRICARE health care
contractors, Service representatives, and TMA Departments. Excellent
cooperation among contractors has been experienced, and it is evident
that all are working toward the goal of ensuring that beneficiaries
continue to receive excellent health care services.
13. Senator Pryor. Dr. Winkenwerder, how will you keep
beneficiaries informed through the transition to the next generation of
TRICARE contracts?
Dr. Winkenwerder. Beneficiary notification started as soon as the
first contract awards were made. The TMA uses all available means to
reach beneficiaries, including direct mass mailings, news releases,
Web-site postings, regional briefings, and informational bulletins
placed at appropriate outlets such as the TRICARE Service Centers.
A Marketing and Education Committee (MEC) was established early in
the process to oversee this critical aspect of contract transition. The
MEC includes representatives of all health care contractors and the
Services. A comprehensive suite of materials has been developed with a
single look and feel to help beneficiaries understand that their
benefit is not changing.
TMA has also solicited the support of beneficiary interest groups
by meeting regularly with these stakeholders, obtaining their input on
proposed beneficiary notification processes, and keeping them informed
of plans and progress.
The TRICARE contractors have cooperated in developing scripts to
use in training their staff, to ensure that a consistent message is
delivered to beneficiaries, and that beneficiaries can obtain
information and assistance at many entry points. Steps have been taken
to establish messages on all current phone lines to inform and redirect
beneficiaries during transition. The TRICARE Information Service call
center will also be prepared to assist with inquiries.
Each beneficiary household will receive direct notification of
upcoming changes within the 60 day period before the start-work date of
the new contractor in any region. All appropriate resources are in
place to assist with any questions generated by these mailings.
14. Senator Pryor. Dr. Winkenwerder, one of the concerns that I
have heard frequently from my constituents is that low reimbursement
rates are causing providers to refuse to accept TRICARE patients or
reduce the number of TRICARE patients they will treat, which limits
beneficiary access and choice. Can you address this?
Dr. Winkenwerder. By law, TRICARE reimbursement rates are tied to
Medicare rates. In medically underserved areas, either no providers
exist and thus reimbursement levels are a non-issue or the single or
very limited numbers of providers have made a business decision to
exclude participation in any insurance or exclude participation in any
insurance that reimburses less than their billed charge.
Nevertheless, TRICARE's networks have had an impact on controlling
this problem. TRICARE currently receives over 100 million claims
annually. Over 97 percent of these claims are submitted by providers
who agree to accept the TRICARE reimbursement rate as payment in full.
In fact, approximately 85 percent of all TRICARE claims are submitted
by providers who have proudly joined the network rendering care to our
warriors and their families.
The future, while made somewhat more difficult by the growing gap
between Medicare payment levels and the reported provider cost of doing
business, does not represent an insurmountable problem. In our new
contracts, beginning June of this year, we have included significant
positive and negative incentives to ensure that our contractors are
adequately incentivized to ensure the adequacy of our networks. These
new contracts also allow our contractors to offer providers incentives
for joining our network and treating our military families. The DOD
also has the authority to increase the Medicare equivalent
reimbursement levels where access is severely impaired. While this is
certainly not the preferred or even desired approach, it is one that is
available when local providers refuse to treat those that serve their
country.
In summary, TRICARE, in general, has been successful in recruiting
providers to treat the defenders of this Nation. We believe that our
new contract contains the incentives that will continue and improve
upon this success for the next few years.
15. Senator Pryor. Dr. Winkenwerder, in your written testimony, you
mentioned that the ``new Regional Directors have a key role in
improving provider participation in TRICARE and in improving TRICARE
Standard support.'' Can you elaborate on this further?
Dr. Winkenwerder. Under the new TRICARE governance structure, the
three TRICARE Regional Directors integrate local business plans into a
single, regional business plan, monitor performance against the
business plan, and manage the health and support services contracts for
all eligible military health system beneficiaries in the region. As
part of this regional responsibility for TRICARE, I have identified the
TRICARE Regional Directors as the senior officials who will report to
me for TRICARE Standard improvements, as required by section 723 of the
NDAA for Fiscal Year 2004. These responsibilities include an advocacy
role in seeking to maximize provider participation throughout the
region, particularly in locations away from military facilities.
Importantly, the new regional contracts include powerful financial
incentives for maximizing customer satisfaction. The TRICARE Regional
Director is the fee-determining official for the regional TRICARE
contract, and thus is the official who decides how well the contractor
has done in satisfying all beneficiaries--not just TRICARE Prime
enrollees, but TRICARE Standard beneficiaries as well.
16. Senator Pryor. Dr. Winkenwerder, in your written testimony, you
mentioned that the DOD has initiated provider surveys and outreach
assistance to better serve TRICARE Standard beneficiaries. What is the
status of these surveys?
Dr. Winkenwerder. Telephone surveys of civilian health care
providers will be conducted in TRICARE market areas to determine how
many health care providers are accepting new patients under TRICARE
Standard in each market area. Telephone surveys will be conducted in at
least 20 TRICARE market areas each fiscal year starting in fiscal year
2004 until all market areas have been surveyed.
In conjunction with our military beneficiary groups, the Health
Affairs/TRICARE Management Activity (HA/TMA) has identified the six
market areas that will be surveyed first, has developed the survey
instrument and sampling methodology and is currently waiting for Office
of Management and Budget (OMB) approval and clearance before
proceeding. HA/TMA expects to field the survey in mid-late April 2004
and have results by June 2004.
17. Senator Pryor. Dr. Winkenwerder, how are these surveys
disseminated to beneficiaries?
Dr. Winkenwerder. The civilian provider surveys are targeted to
civilian health care providers, not TRICARE beneficiaries. We are
planning on disseminating the results of these surveys to our
beneficiary groups with briefings and Web-based reports.
MILITARY IDENTIFICATION CARDS
18. Senator Pryor. Dr. Winkenwerder, one of the recommendations of
The Military Coalition is for the DOD to issue a permanent military
identification card to the Uniformed Services family members and
survivors who are age 65 and older. It is often difficult for this
group of beneficiaries to renew their ID cards due to difficulty in
actually getting to the military identification card facility. Is this
something that the DOD is looking into?
Dr. Winkenwerder. There are approximately 1.75 million people over
the age of 65 who are eligible for entitlements/benefits that would
necessitate the issuance of an identification card. A mail-in process
has been established to allow for the renewal of ill cards to those
that are unable to go to the military ill card facility for card
issuance.
19. Senator Pryor. Dr. Winkenwerder, will issuing a permanent ID
card for these beneficiaries help in decreasing the issuance costs
associated with this card, since the cards won't need to be re-issued
at the 4-year expiration date (which is the case for all other
beneficiaries)?
Dr. Winkenwerder. An analysis of costs associated with the issuance
of identification cards to this population determined that while the
Services would save on the cost of the teslin cardstock and
consumables, the cost savings to the infrastructure associated with the
issuance of identification cards to this population would be
negligible.
NON-COMBAT DISEASE OR INJURY
20. Senator Pryor. Dr. Winkenwerder, in your written testimony, you
mentioned that ``for Operation Iraqi Freedom (OIF), the rate of non-
combat disease or injury is lower than in any previous U.S. conflict.''
Can you elaborate further on this, to what factors do you attribute
this to?
Dr. Winkenwerder. The rate of disease and non-battle injury among
U.S. forces during OIF has averaged approximately 4 visits to health
care providers per 100 personnel per week (4 percent per week). This is
below the rates of approximately 7 percent recorded during Operations
Desert Shield/Desert Storm, 7 percent during Operation Joint Endeavor,
and 8 percent during Operation Joint Guard.
One major contributing factor is the DOD's increased emphasis on
assuring service members are healthy when they deploy through use of
the pre-deployment health assessment. Another factor is the emphasis on
environmental surveillance done in theater (pre-deployment, routine;
and incident).
The fundamental Force Health Protection (FHP) approach is to
anticipate all possible threats in the area of operations and to employ
the complete ensemble of measures to prevent disease and injury in our
force.
MENTAL HEALTH SERVICES FOR SERVICE MEMBERS RETURNING FROM IRAQ
21. Senator Pryor. Dr. Winkenwerder, in your written testimony, you
mentioned that the military services have a full range of mental health
services available for deployed personnel. Can you elaborate further on
these available services and how these are tailored to the operational
environment?
Dr. Winkenwerder. It is DOD policy that service members are
screened for mental health problems before deployment. Current or past
mental health problems are not automatically disqualifying for
deployment. Each individual is evaluated before deployment and a
decision on fitness is made based on a complete evaluation of the
individual, the problem, the demands of the deployment, and the
availability of appropriate care during the deployment. Mental health
support services available cover the spectrum from education and
emotional support to psychiatric hospitalization.
While deployed, service members are trained to
recognize sources of stress and the symptoms of depression,
including thoughts of suicide, in themselves and others. Mental
health care is available in-theater to handle any mental health
problems that might arise. This care is available through the
military health care system from medics and corpsmen with
individual units, through in-theater hospitals with
psychiatrists and psychologists, to military hospitals in
Europe and the United States to which mental health casualties
can be sent via the air evacuation system. Army and Marine
Corps divisions have mental health assets available to provide
routine care or to respond to operational needs. The Army has
Combat Stress Control units which are mobile far forward in the
combat areas. They provide outreach education and training
services and brief, far-forward treatment of combat stress
reactions. The Air Force operates out of fixed facilities and
assembles Critical Incident Stress Management teams on an as
needed basis to meet operational requirements.
Each Service has a Suicide Prevention Program in which
chaplains, unit commanders, and individual service members are
trained to recognize the signs of depression and suicidality in
themselves or others and how to get help for the affected
individual.
Before returning home, service members are briefed on
how to manage their reintegration into their families,
including managing expectations, the importance of
communication and the need to control alcohol use.
During redeployment, service members are again
screened for signs of mental health issues, including
depression and Post Traumatic Stress Disorder (PTSD). If any
problems are identified by the screening, the service members
are referred for appropriate treatment and follow-up.
After returning home, help for any mental health
issues which may arise, including depression and PTSD, is
available through the military health care system for active
duty and retired service members, or through the VA for non-
retired veterans.
The DOD and VA have issued Clinical Practice
Guidelines for ``Post-Deployment Health Evaluation and
Management'' and ``Post Traumatic Stress Disorder'' to aid
clinicians in providing optimal care for service members with
deployment related problems.
For families experiencing problems, help is available
through their local family support center. Another resource is
the Military OneSource Program, a 24-hour, 7-day-a-week, toll-
free information and referral service available via telephone
and the Internet to active duty soldiers, mobilized Reserve and
National Guard, deployed civilians and their families. The
OneSource Program provides information on matters ranging from
everyday concerns to deployment and reintegration issues, and
can provide referrals to the mental health care system.
HEALTH ASSESSMENT QUESTIONNAIRES
22. Senator Pryor. Dr. Winkenwerder, can you discuss how the pre-
and post-deployment questionnaires work?
Dr. Winkenwerder. Based on the lessons learned from the Gulf War
and subsequent deployments, the DOD implemented pre- and post-
deployment health assessments in 1997 that help us monitor the health
status of deploying service members. The Joint Staff and Health Affairs
require these surveys in order to assess service members' health before
and after deployments to assist military health care providers in
identifying health concerns and providing medical care. The post-
deployment health assessment was enhanced in May 2003. The paper
assessment forms are maintained in the service member's permanent
record and a copy is sent to the Army Medical Surveillance Activity
where they are archived electronically. The Army is now collecting
about 50 percent of the post-deployment health assessments
electronically.
Prior to deploying, all service members are required to complete a
DD Form 2795, Pre-Deployment Health Assessment. Annotated on the DD
Form 2795 are a review of the individual's permanent medical record, an
update of immunizations, validation of serum sample within the past 12
months, a pregnancy test, a TB skin test check, vision and hearing
screening, and dental screening showing class 1 or 2 within the last
year. A licensed health care provider then reviews the DD Form 2795
with the service member and determines if the individual is deployable.
This process ensures that the service member's health status is checked
for changes since their last evaluation.
Redeploying personnel complete the DD Form 2796, Post-Deployment
Health Assessment. This form includes specific queries about possible
health-threatening occupational, environmental or psychological
exposures during deployment. Each service member undergoes a face-to-
face post-deployment health assessment with a licensed military health
care provider. After reviewing the service member's responses to the
questionnaire, the health care provider asks about health concerns or
problems, annotates the form accordingly, and determines need for
referrals for medical evaluation, testing or examination, as indicated.
This personal assessment includes a review of the service member's
physical, mental, and emotional well-being. About 20 percent of the
returning forces are being referred for health concerns related to
their deployment. This process applies to both the active and Reserve
components. All post-deployment medical health assessments are placed
in the service member's permanent medical records and are forwarded to
our central electronic archive.
23. Senator Pryor. Dr. Winkenwerder, I understand there is a pre-
deployment questionnaire, DD Form 2795, which contains eight questions
and the post-deployment questionnaire, DD Form 2796, which contains six
questions. How does this self-reported questionnaire work?
Dr. Winkenwerder. Based on the lessons learned from the Gulf War
and subsequent deployments, the DOD implemented pre- and post-
deployment health assessments in 1997 that help us monitor the health
status of deploying service members. The post-deployment health
assessment was enhanced in May 2003 and is now a four-page form with 18
numbered questions that require 65 to 74 responses from the service
member. The paper assessment forms are maintained in the service
member's permanent record and a copy is sent to the Army Medical
Surveillance Activity where they are archived electronically.
Prior to deploying, all service members are required to complete a
DD Form 2795, Pre-Deployment Health Assessment. Annotated on the DD
Form 2795 are a review of the individual's permanent medical record, an
update of immunizations, validation of serum sample within the past 12
months, a pregnancy test, a TB skin test check, vision and hearing
screening, and dental screening showing class 1 or 2 within the last
year. A licensed health care provider then reviews the DD Form 2795
with the service member and determines if the individual is deployable.
This process ensures that the service member's health status is checked
for changes since their last evaluation.
Redeploying personnel complete the DD Form 2796, Post-Deployment
Health Assessment. This form includes specific queries about possible
health-threatening occupational, environmental or psychological
exposures during deployment. Each service member undergoes a face-to-
face post-deployment health assessment with a licensed military health
care provider. After reviewing the service member's responses to the
questionnaire, the health care provider asks about health concerns or
problems, annotates the form accordingly, and determines need for
referrals for medical evaluation, testing or examination, as indicated.
This personal assessment includes a review of the service member's
physical, mental, and emotional well-being. About 20 percent of the
returning forces are being referred for health concerns related to
their deployment. This process applies to both the active and Reserve
components. All post-deployment medical health assessments are placed
in the service member's permanent medical records and are forwarded to
our central electronic archive.
24. Senator Pryor. Dr. Winkenwerder, how is the questionnaire
disseminated to the service member?
Dr. Winkenwerder. The pre- and post-deployment health assessments
are given to Service members to complete at the time they perform their
deployment or demobilization activities at their mobilization or
demobilization centers. Medical personnel at these centers oversee the
health assessment. The Army is doing about 50 percent of the health
assessments electronically.
25. Senator Pryor. Dr. Winkenwerder, how are you ensuring service
members' compliance in completing the health assessments?
Dr. Winkenwerder. The Services have each implemented quality
assurance programs to ensure the program is being implemented in
accordance with their policies. In January 2004, DOD implemented a
deployment health medical records quality assurance program that
monitors the Services' programs. The DOD program also conducts
independent assessments of the completing of health assessments,
documenting vaccinations, and incorporating in-theater medical care
records into the individual's permanent health records through
installation visits.
26. Senator Pryor. Dr. Winkenwerder, how is the DOD implementing a
quality assurance program to track military personnel's pre- and post-
deployment health assessments?
Dr. Winkenwerder. The key elements for implementing the DOD quality
assurance program include periodic reports on centralized pre- and
post-deployment health assessments, periodic reports on service-
specific deployment health quality assurance programs, and periodic
visits to military installations to assess deployment health programs.
It also includes an annual report on the DOD deployment health quality
assurance program.
The Army Medical Surveillance Agency, which maintains centralized
databases for deployment health assessments, provides the DOD
Deployment Health Support Directorate with weekly reports on post-
deployment health assessments and monthly reports on pre- and post-
deployment health assessments. The post-deployment reports include data
on service members' health status, medical problems, mental health and
exposure concerns, blood samples, and referrals for post-deployment
care. During the period January 2003 through 2004, over 90 percent of
more than 330,000 redeploying service members have reported their
health status as good, very good, or excellent.
The first quarterly deployment health quality assurance program
reports from the Services were due to DOD by March 31, 2004. The
reports will be Service-centric and will report what the Services are
doing, the problems they are finding, and the improvements they are
making. Preliminary indications are that the services' programs are
increasingly robust and encompass routine reports as well as
installation inspections and audits.
The DOD will conduct quarterly visits to military bases to evaluate
the procedures for identifying deploying and redeploying personnel, the
completion of pre- and post-deployment health assessments, and
incorporation of theater-related health care into permanent medical
records.
[Whereupon, at 4:59 p.m., the subcommittee adjourned.]
DEPARTMENT OF DEFENSE AUTHORIZATION FOR APPROPRIATIONS FOR FISCAL YEAR
2005
----------
WEDNESDAY, MARCH 31, 2004
U.S. Senate,
Subcommittee on Personnel,
Committee on Armed Services,
Washington, DC.
ACTIVE AND RESERVE MILITARY AND CIVILIAN PERSONNEL PROGRAMS
The subcommittee met, pursuant to notice, at 9:39 a.m. in
room SR-232A, Russell Senate Office Building, Senator Saxby
Chambliss (chairman of the subcommittee) presiding.
Committee members present: Senators Chambliss, Dole, and
Ben Nelson.
Majority staff members present: Scott W. Stucky, general
counsel; Diana G. Tabler, professional staff member; and
Richard F. Walsh, counsel.
Minority staff member present: Gerald J. Leeling, minority
counsel.
Staff assistants present: Bridget E. Ward and Pendred K.
Wilson.
Committee members' assistants present: Clyde A. Taylor IV,
assistant to Senator Chambliss; Christine O. Hill, assistant to
Senator Dole; Russell J. Thomasson, assistant to Senator
Cornyn; and Eric Pierce, assistant to Senator Ben Nelson.
OPENING STATEMENT OF SENATOR SAXBY CHAMBLISS, CHAIRMAN
Senator Chambliss. Good morning. I apologize. Even though
you're in the Senate, family crises still happen. We're dealing
with a son getting married, and my wife is trying to cope with
this, and I'm trying to cope with my wife. [Laughter.]
Senator Ben Nelson. Senator, this will be much easier than
that, I can assure you. [Laughter.]
Senator Chambliss. Well, good morning. The subcommittee
will come to order.
The subcommittee meets today to receive testimony on the
National Guard and Reserve military and civilian personnel
programs and review of the Defense Authorization Request for
Fiscal Year 2005.
Earlier this month, we conducted subcommittee hearings at
which Under Secretary Chu, Deputy Under Secretary Abell,
Assistant Secretary Winkenwerder, and the personnel chiefs of
each of the Services provided an overview of the readiness
posture of the Department of Defense (DOD), and key issues
relating to the fiscal year 2005 budget. Not surprisingly,
proposals affecting the Guard and Reserve were key aspects of
their testimony, proposals such as increased health benefits
under TRICARE, enhanced retirement and survivor benefits, and
special pay and bonuses to assist in recruiting and retention.
I anticipate that we will touch on some of those subjects
today.
I want to underscore my admiration and respect for the
Guard and Reserve Forces. Since coming to Congress in 1994, I
have seen the Nation's reliance on the National Guard and
Reserve grow dramatically through the draw-down following
Operation Desert Storm, through the air campaign and
peacekeeping operations in the Balkans, and, most dramatically,
in the aftermath of the attacks of September 11, 2001.
Operations Enduring Freedom (OEF), Noble Eagle (ONE), and Iraqi
Freedom (OIF) have demonstrated that Guard and Reserve Forces
are critically important to the national defense.
The threats our Nation faces today have resulted in
critical, but necessary, reexamination of old ways of
mobilizing the Reserve and employing the strength that it
represents. It has demanded and resulted in transformational
change. That is evident in the excellent written statements our
witnesses submitted and the stories we read in the news every
single day. The global war on terrorism is reshaping the
Reserve component in ways that were not foreseen just 10 years
ago. It's been my privilege, along with Senator Zell Miller, my
colleague from Georgia, to establish the Senate Reserve Caucus
to emphasize our determination to support you and your
personnel in this all-important effort to make the Guard and
Reserve full players in our national security. I thank our
witnesses for their great service.
I also want to underscore that our first subcommittee
hearing this year, on February 25, 2004, dealt with the subject
of sexual assaults in the Armed Forces. We received assurances
from Under Secretary Chu and the service vice chiefs that they
are addressing this problem and are committed to taking the
necessary steps to ensure that sexual assaults are prevented to
the maximum extent possible. When they do occur, that
appropriate responses are made, and resources provided to
victims. I intend to question each of our witnesses today about
their views on this effort.
Today, our focus is on the Reserve component and on the
posture of the Guard and Reserve as we commence the second
phase of OIF. We are eager to hear about the status of our
Reserve component forces, their readiness to serve, the morale
and contributions of guardsmen and reservists, and the
recommendations of the witnesses about the legislative agenda
for fiscal year 2005.
We're particularly interested in the status of families of
deployed reservists and guardsmen, their access to services and
support, and recommendations for increased assistance. As we
all know, the families of deployed service members make many
sacrifices and pay a special price while their loved ones are
deployed in harm's way. I want to emphasize again today that
our country has the best military force in the world, and that
force includes members, who, in addition to their regular
careers and family obligations, have agreed, when called upon,
to set aside their everyday lives and to serve their country as
an integral part of our national defense. It is our obligation
and responsibility to ensure that the transition to and from
military service is the least disruptive possible. We must
provide the support and quality-of-life programs that show our
Guard and Reserve members that we will take care of them and
their families.
We have three panels before us today. First, we'll hear
from Thomas Hall, Assistant Secretary of Defense for Reserve
Affairs.
Secretary Hall, welcome back. We're glad to have you this
morning.
Mr. Hall. Thank you.
Senator Chambliss. Our second panel will consist of the
Chief of the National Guard Bureau and the Directors of the
Army and Air National Guard. Our third panel will be comprised
of the Chiefs of the Army, Navy, Marine Corps, and Air Force
Reserve, and I will introduce those witnesses later, as they
appear.
Before we hear from Secretary Hall, Senator Nelson, my good
friend and colleague who is a great supporter of the Guard and
the Reserve, as well as the Active Forces and whom I am always
pleased to have sitting by my side and working side by side
with, would like to speak. I'll turn to you for any comments
you'd like to make.
STATEMENT OF SENATOR E. BENJAMIN NELSON
Senator Ben Nelson. Thank you, Mr. Chairman.
I want to thank you, in particular, for holding this very
important hearing today. We have worked so very well together
on so many issues, and the importance of this hearing today
can't be overstated. I join you in welcoming our witnesses,
both the civilian and military leadership responsible for our
Guard and Reserve Forces.
As a matter of special privilege today, I'd like to
recognize two National Guard soldiers who are with us today.
Specialist Jeremy Long, from the 105th MP Company of the New
York Army National Guard is here with us today. Specialist Long
was wounded in action by an improvised explosive device (IED)
that resulted in the death of his driver. Specialist Long is in
a medical hold status at Fort Drum, New York. Specialist Long,
we thank you for your great service. Please stand, and please
be recognized. [Applause.]
I also would like to recognize Sergeant Luke Daugherty from
Lincoln, Nebraska. He's a Husker. It's good to have you with
us. Sergeant Daugherty is a scout in the Nebraska Army National
Guard. He has earned the distinction of competing for and
winning the esteemed title of the Nebraska Army National Guard
Non-Commissioned Officer (NCO) of the Year. It's a very high
honor, indeed. We're very proud of you. Competing for and
winning this award is the mark of an outstanding soldier. We
offer you our congratulations. We Nebraskans and all Americans
are proud of you, and I want to thank you once again for your
great service to our country. Please be recognized. [Applause.]
Senator Chambliss, we appreciate this hearing today, which
you've called. It gives us an opportunity to address the future
of our Reserve components. What is the role of our National
Guard and Reserve Forces in tomorrow's national security
strategy? Should they be more integrated in homeland security
and homeland defense with shorter and fewer deployments? Just
where should they fit in, in the array of military forces
available for deployment? Those are the questions that will be
answered.
Now, don't get me wrong, the issue is not whether they'll
be used; but, rather, how, when, and where will they be used?
Our Guard and Reserve Forces must be trained and ready, but
ready for what? Until we know how they'll be used, we don't
know what to train them for or how to equip them. So today, it
appears that our National Guard and Reserve Forces are
primarily forces available for deployment. Would they be better
used if they were more integrated into our homeland security
and homeland defense mission? If so, they would still be
available for deployments, but not first in line. We need to
know the vision for the use of our National Guard and Reserves
so that we can ensure that they are prepared for that mission.
Another area that warrants our attention would be lessons
that we learned from the current mobilization. As of December,
we've mobilized nearly 320,000 Guard and Reserve personnel in
support of our military operations throughout the world. As of
last week, we had over 176,000 National Guard and Reserve
personnel on active duty. These men and women have answered our
Nation's call to service, and they've performed magnificently.
However, their service has not been without challenges.
Many were ordered to active duty on very short notice,
sometimes as short as 72 hours. This didn't give them a
realistic time or opportunity to prepare themselves, their
families, or their employers for the service; yet they served.
Some took a significant pay cut when they reported for duty;
yet they served. Some reported to active duty and were not paid
properly or at all; yet they served. Tours of duty were
extended with little or no notice. Families and employers had
already made plans for their return, yet they continued to
serve magnificently. Some were injured while serving, and we
failed to process their orders correctly, denying them pay and
medical benefits; and yet they served.
The men and women of our Reserve components have continued
their outstanding service despite all of the problems that I
have just mentioned. We need to learn from these experiences to
make sure that we have corrective measures in place to prevent
them from recurring.
Senator Chambliss, we are all fully aware that our Nation
cannot successfully conduct a significant military operation
without the participation of our National Guard and Reserve
personnel.
I look forward to the testimony of our witnesses today
regarding the future role of our Reserve component and how we
can address the problems recently experienced by our mobilized
troops, and provide better security for our country, and treat
our troops more fairly. I thank you, once again, for this
opportunity.
Senator Chambliss. Thank you, Senator Nelson.
Mr. Hall, we have your full statement in the record, and we
look forward to hearing your summary of that statement at this
time. Please proceed.
STATEMENT OF HON. THOMAS F. HALL, ASSISTANT SECRETARY OF
DEFENSE FOR RESERVE AFFAIRS
Mr. Hall. Thank you.
I wanted to follow on your initial remarks about family,
because this summer I will be married 41 years, and my wife
often speaks of her challenges in dealing with me. So I echo
that.
I have a very short statement, in the interest of time, and
I thank you for entering my written statement into the record.
Mr. Chairman and Senator Nelson, I thank you for giving me
the opportunity to speak to you today on behalf of our 1.2
million guardsmen and reservists. This committee has always
been very supportive of our Reserve components, and we thank
you for that support.
Our Reserve components are at a pivotal point, and how we
collectively navigate the crossroads we've encountered will
affect all of our forces, both active and Reserve, for some
time to come. We're in the midst of one of the longest periods
of mobilization in our history. This mobilization revealed
areas that need improvement, like the mobilization processes,
as Senator Nelson discussed, troop stress and high demand, low-
density units, family support, employer support, and the need
to rebalance the force. Our printed statement goes into detail
on those and many other areas of concern, as well as proposed
legislation designed to address those problems.
Many have said we need more end strength. But what we've
found is that we need to re-mission and re-task the troops we
have. It's very important. I don't believe that we are out of
people. But we're certainly out of balance. The usage rate
across the force is not consistent. Rebalancing must occur to
alleviate reusing the same troops over and over. Reducing troop
stress is one of our greatest challenges and is at the top of
my list.
Along with rebalancing, we're into our second year of
exploring the continuous service program, which helps improve
force management. We're looking holistically at the complete
range of statuses, from pure civilian to active-duty military.
This could provide access to various levels of participation,
civilian-acquired skills, volunteer availability, and
additional training. This will require further exploration,
innovation, and flexibility. My statement describes two
continuous service efforts underway, and we expect many new
ideas that may require legislation, if you agree with it.
While we ask our people to do more, we must never lose
sight of the need to balance their commitment to country with
their commitment to family and to their civilian employer. That
is why rebalancing of the force is so critical, the continuous
service so crucial, and relieving the stress on the force
absolutely essential.
I've had the pleasure, over the past few weeks and months,
to visit Fort Bragg, Fort Hood, and Fort Irwin, to see and
interface with the members of the 30th, the 39th, and the 81st
Brigades of the National Guard that are training for their
deployments to Iraq. I wanted to see firsthand how the training
was going, which equipment was being used to conduct the
training on, how the conversion from heavy status to lighter
armored units was going, and, most of all, to see the attitude
and the opinion from the ``deck plate,'' as we say in the Navy,
of the young men and women that are doing the training.
I asked them directly about their expectations for the
deployments and what they thought about being mobilized for 16
to 18 months. How about the 12 months boots on the ground? How
were their families and employers reacting to the mobilization?
Finally, were they going to stay in, or were they going to get
out following the mobilization? I look forward to following up
with you on many of their answers.
In summary, what I found was wonderfully excited and
dedicated soldiers, who are answering the call of their Nation,
and I found virtually no difference in the attitude and
dedication of these Guard troops than what I found during my 34
years of active duty when I deployed with squadrons around the
world. These young men and women, like their active-duty
counterparts, represent the finest this Nation has to offer.
I thank you for this opportunity to testify on behalf of
the greatest Guard and Reserve in the world. I look forward to
your questions.
I did a little review and discovered that I and the other
panelists here today have, with my 38 years of service, almost
300 years of military service to our country including my 38
years of service. I greatly respect these gentlemen and their
service. One of them, Lieutenant General Jim Sherrard, will be
retiring within a few months. He has devoted his entire adult
life to service of his country, and I want to recognize that
service, since it might be the last time he appears before the
panel.
Thank you, I'm ready for your questions.
[The prepared statement of Mr. Hall follows:]
Prepared Statement by Hon. Thomas F. Hall
INTRODUCTION
Good morning, Mr. Chairman and members of the subcommittee, thank
you for your invitation to testify today. I would like to provide
information to assist you in making the critical and difficult
decisions you face over the next several months. This committee has
been very supportive of our National Guard and Reserve members and on
their behalf, I want to publicly thank you for all your help in
strengthening our Reserve components. The Secretary and I appreciate
it, our military personnel are grateful, and we thank you.
The Assistant Secretary of Defense for Reserve Affairs' Mission
The mission of the Assistant Secretary of Defense for Reserve
Affairs (ASD/RA), as stated in title 10 USC, is the overall supervision
of all Reserve components' affairs in the Department of Defense (DOD).
I take this responsibility very seriously because our Guard and Reserve
perform vital national security functions at home and around the world,
and are closely interlocked with the States, cities, towns, and
communities in America. Since I last saw you, I have made it my
business to get out to the field--to see and listen to the men and
women in our Guard and Reserve. My staff and I have spent time in the
States and around the world with them, and we have listened carefully
to their comments and concerns. Again this year, we are continuing to
closely monitor the impact of increased use on our Guard and Reserve
members, and on their families and employers.
My ``Acid Test for the Guard and Reserve'' remains unchanged; that
is to ``Ensure that the Guard and Reserve are: assigned the right
mission; have the right training; possess the right equipment; are
positioned in and with the correct infrastructure; are physically,
medically, and operationally ready to accomplish the assigned tasks;
are fully integrated within the active component; and are there in the
right numbers required to help fight and win any conflict!''
Reserve Components are Full Partners in the Total Force
Because the Reserve components (RC) now comprise 46 percent of the
Total Force, they are an essential partner in military operations
ranging from homeland defense and the global war on terrorism to
peacekeeping, humanitarian relief, small-scale contingencies and major
crises. The fiscal year 2005 Defense budget recognizes the essential
role of the RCs in meeting the requirements of the National Military
Strategy. It provides $33.3 billion for RC personnel, operations and
maintenance, military construction, and procurement accounts, which is
approximately 2.8 percent above the fiscal year 2004 appropriated
level. Significantly, this is only 8.3 percent of the overall DOD
budget, which represents a great return on investment. Included are
funding increases to support full-time and part-time personnel, and the
required sustainment of operations. It also continues last year's
effort toward RC equipment modernization and interoperability in
support of the Total Force policy. These fiscal year 2005 funds support
870,900 Selected Reserve personnel. The Selected Reserve consists of
the following: Army National Guard 350,000; Army Reserve 205,000; Naval
Reserve 83,400; Marine Corps Reserve 39,600; Air National Guard
106,800; and Air Force Reserve 76,100; Coast Guard Reserve 10,000
(funded by the Department of Homeland Security). Our total Ready
Reserve, which also includes the Coast Guard Reserve, Individual Ready
Reserve and Inactive National Guard, is approximately 1.2 million
personnel.
Maintaining the integrated capabilities of the Total Force is key
to successfully achieving the Defense policy goals of assuring allies,
dissuading military competition, deterring threats against U.S.
interests, and decisively defeating adversaries. Only a well-balanced,
seamlessly integrated military force is capable of dominating opponents
across the full range of military operations. DOD will continue to
optimize the effectiveness of its Reserve Forces by adapting existing
capabilities to new circumstances and threats, and developing new
capabilities needed to meet new challenges to our national security.
Mobilization, Contingencies, and the Global War on Terrorism
Today, we are in the midst of one of the longest periods of
mobilization in our history. However, one certainty remains--that when
called upon, the men and women of the National Guard and Reserve will
respond promptly and perform their duty. From September 11, 2001,
through December 31, 2003, we had mobilized 319,193 RC personnel in the
global war on terrorism. We are managing these call-ups in a prudent
and judicious manner, assuring fair and equitable treatment as we
continue to rely on these citizen-soldiers.
As of December 31, 2003, 181,459 Reserve component personnel were
on active duty--here at home and in every theater around the world
supporting the global war on terrorism. They are providing a very broad
range of capabilities, from Special Operations and Civil Affairs to
personnel and finance support. The Service component breakdown is as
follows:
Army National Guard (ARNG): 91,079
Army Reserve (USAR): 65,079
Air National Guard (ANG): 6,420
Air Force Reserve (USAFR): 9,376
Navy Reserve (USNR): 1,562
Marine Corps Reserve (USMCR): 6,774
Coast Guard Reserve (USCGR): 1,169
Morale is high. Reservists are proud of their contribution and
ready to serve. They will continue to respond to the call to active
duty as long as there is meaningful work and we only keep them on duty
for the absolute essential period of time. The men and women with whom
I have spoken are proud of their service, fulfilling important missions
and contributing to the needs of their country. We know there is a
clear correlation between job satisfaction and proximity to the action,
and it is our intent to make sure when we call guardsmen or reservists
we assign them to the full range of military missions.
Managing Force Capabilities in High Demand
With the global war on terrorism and the ongoing mobilization of
Guard and Reserve members, we are monitoring the capabilities in the
RCs that have been in high demand and, where necessary, identifying
actions necessary to reduce the demand on these capabilities. To assess
the capabilities that are projected to be in demand as we prosecute the
war on terrorism, the DOD has conducted an analysis of what elements of
the RC have been called-up--evaluating their usage in terms of:
Frequency of call-up--the number of times members have
been called to active duty since 1996.
Percentage of available pool--what percent of the RC
force has already been used to support current operations.
Duration--how long the members served when they were
called-up.
Frequency of call-up--empirical data have revealed that, to date, a
relatively small number of RC members have been called up in support of
the current operation who were called up for other contingency
operations in the last 8 years. Through December 2003, overall, 27,784
Reserve members, or about 3.2 percent of our Selected Reserve Force of
875,609, had been involuntarily called-up more than once since 1996
(11,802 called-up for more than one contingency operation--Bosnia,
Kosovo, Southwest Asia, and ONE/OEF/OIF--and another 15,982 called-up
more than once for the current contingency--ONE/OEF/OIF). This
indicates that from a macro perspective, the frequency of call-ups does
not indicate an excessively high demand on the Reserve Force at this
time.
Percent of available pool--to mitigate the depletion of the
available pool of Reserve assets, the DOD policy is that RC members
will not serve involuntarily more than 24 cumulative months and to
utilize volunteers to the maximum extent possible. In viewing the
available pool from the macro level, it might appear that the overall
percentage of the RC force that has been used to support operations
since September 11 may be approaching a level difficult to sustain over
a prolonged campaign. Through December 2003, about 37 percent of the
Selected Reserve Force was mobilized in just over 2 years of this
operation. However, the usage rate is not consistent across the force.
Some career fields--like force protection, civil affairs, intelligence
and air crews--have been used at a much higher rate. Other career
fields--like medical administration, legal, and dental--have been used
at a much lower rate. Currently, the utilization is concentrated in
about one-fourth of the officer career fields and about one-fourth of
the enlisted career fields; furthermore, the highest utilization is
concentrated in a relatively small number of selected career fields.
Duration--tour lengths for RC call-ups have increased for every
operation since Operations Desert Shield/Desert Storm. The average tour
length for Operations Desert Shield/Desert Storm was 156 days. For
operations in Bosnia, Kosovo, and Southwest Asia, the average tour
length was about 200 days. For those members who have completed tours
of duty during the current contingency, tour lengths have averaged
about 320 days.
We are taking steps to address the possible depletion of needed
resources that include:
Increasing international military participation in
Iraq, and developing Iraqi capacity to conduct police and
security tasks and increasing actionable intelligence to
disrupt threats to stability in Iraq.
Rebalancing the Active and Reserve Force mix and
capabilities. By identifying about 100,000 billets for possible
restructuring over the next several years.