[Senate Hearing 108-176]
[From the U.S. Government Publishing Office]
DEPARTMENT OF DEFENSE APPROPRIATIONS FOR FISCAL YEAR 2004
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WEDNESDAY, APRIL 30, 2003
U.S. Senate,
Subcommittee of the Committee on Appropriations,
Washington, DC.
The subcommittee met at 11 a.m., in room SD-192, Dirksen
Senate Office Building, Hon. Ted Stevens (chairman) presiding.
Present: Senators Stevens and Inouye.
DEPARTMENT OF DEFENSE
Medical Programs
STATEMENT OF LIEUTENANT GENERAL JAMES B. PEAKE, SURGEON
GENERAL, UNITED STATES ARMY
OPENING STATEMENT OF SENATOR DANIEL K. INOUYE
Senator Inouye. Just to advise the chairman of the
committee, I have just been advised Chairman Stevens is at the
White House meeting with the President. He will be slightly
delayed, so in his behalf I'd like to welcome you to our
hearing this morning to review the Department of Defense (DOD)
medical programs, facilities and the health program.
As you know, under the chairman's leadership, this
subcommittee has a long history of supporting and protecting
the medical needs of our military. As our soldiers, Marines,
airmen, and sailors are deployed in harm's way, our military
health system is vitally important. We have all been captivated
by the scenes displayed on television 24 hours a day, enabling
the public to witness our military in action.
What we do not see is the entire force health protection.
Our military health care covers all the bases from the TRICARE
program, medical treatment facilities, predeployment physicals,
medics and field hospitals to the continued monitoring of our
military personnel in the field and after they return. These
all are essential pieces to the health of our military.
Over 24,000 medical personnel have been deployed in support
of Operation Noble Eagle and Enduring Freedom and Iraqi
Freedom. Unfortunately, the services have been granted limited
authority to backfill those positions, and cannot afford to
contract all the additional support that is needed. In order to
address some of these shortfalls, Congress provided additional
funding in the fiscal year 2003 supplemental appropriations for
the medical treatment facilities and care for the service
members and their families at home.
At this morning's hearing, I hope the committee will hear
how the fiscal year 2004 budget request addresses our medical
treatment facilities, and our medical care, and how we do deal
with the potential gap in resources if the current OPTEMPO
remains as high during fiscal year 2004. And so we look forward
to a frank and open discussion this morning with our panels.
In particular, we will want to look into the status of the
next generation contracts for TRICARE, our force health
protection system, optimization, and the rising costs of health
care, among others. I'd like to thank our chairman for
continuing to hold hearings on these issues, which are very
important to our military and their families.
If I may, I'd like to call upon the first witness,
Lieutenant General James Peake, Surgeon General for the United
States Army.
General Peake. It is an honor to represent Army medicine
before you today. Once again, it is the support of this
committee that it has given to the care of soldiers and their
families, support of the committee for military medical
infrastructure to train the medical force, their research over
an extended period of time that really has allowed us to field
items like advanced skin protectant, or chem/bio protective
systems for medical units, or vaccines to protect the soldiers,
or for hemostatic dressings.
That support has paid off for the men and women injured and
wounded in the service to their nation. Wounded soldiers have
been treated far forward with surgical teams that we really
didn't have during Desert Shield, Desert Storm. They moved
rapidly back through our combat support hospitals, now
modularly configured hospitals. They flew back on Blackhawk
medevac helicopter fleet, not the old UH-1s, military
helicopters, including the UH60 Limas with specially designed
patient care compartments facilitating in route care.
Our soldiers have been strategically evacuated with
critical care teams back to Landstuhl or Rota. I had the honor
of pinning a Purple Heart on one of our noncommissioned
officers at the burn unit at Fort Sam Houston last week. Both
arms were outstretched with fresh skin grafts. The burns on his
face were extensive and covered with silvadene cream which had
its genesis from the burn research unit in years past.
He told me about each of his men, and he told me about the
tremendous care that he received as he and they moved back from
the theater of operations on Army hospitals on the U.S.N.S.
Comfort back to Landstuhl, and at the burn unit.
I can tell you that the soldiers with me that were taking
care of him stood taller as he related the story to us.
That burn unit is another story. It is an institute for
surgical research working not only on burns, but on the
physiology of injury. It is where some of the work on
hemostatic bandages is going on now, where we have done key
studies on orthopedic consequences of land mines. There they
deal with trauma every day as part of the Trauma Consortium in
San Antonio. It is commanded by Colonel John Holcomb, a trauma
surgeon with our special operations forces in Somalia during
Blackhawk Down.
The issue is key people at the right places who understand
not only the environment in which we work, but the bonds of
soldiers in combat. Key people in the right places like the
Ranger doc whose hand of Private First Class (PFC) Lynch would
not let go of during her rescue, medics at the tip of the
spear.
At Walter Reed, our land mine center of excellence is a
strong partnership with the Veterans Administration as we look
at the long-term care and leveraging the very best care across
the country. As we do all of this, military medicine is
resetting the TRICARE contract, looking to improve the service
we give with fewer regions, with some functions returning to
the direct care system in 2004 with the national pharmacy
coverage, to improve portability and all of that is important
to taking care of our soldiers, but also in keeping a full and
rewarding practice for those doctors that are in Iraq today
taking care of patients.
It is fundamental to our medical readiness and medical
retention. Our joint training programs at places like Walter
Reed and Wilford Hall and San Diego are the force generators of
our medical force of the future. The care we give in such
places as the 121 Hospital in Korea or Fort Irwin or Fort Polk
or on a distant battlefield is linked to the quality base that
those centers provide.
As always, this committee's support for keeping the full
spectrum of military medicine of a quality befitting our
soldiers, sir, and their families, is appreciated by all of us
here and by those across the world serving our Nation.
Things as important and as big as the things we talked
about, things as important as being able to purchase clothing
for our soldiers as they are evacuated back from military
treatment facilities or the authority recently authorized in
the supplemental in that allow military families to see their
patients that are in military treatment facilities (MTFs), and
for us to be able to facilitate that. And so for the little
things, sir, and the big things, we thank you for your support
and the chance to be with you today.
PREPARED STATEMENT
Senator Inouye. I thank you very much, General Peake. May I
now call on Vice Admiral Michael Cowan, Surgeon General of the
Navy.
[The statement follows:]
Prepared Statement of Lieutenant General James B. Peake
Mr. Chairman and Members of the Committee, I am Lieutenant General
James B. Peake. I thank you for this opportunity to appear again in
front of your committee. This is my third time before you as the Army
Surgeon General and each time it has been a different environment of
challenges. Each has underscored the importance of Army Medicine
specifically and military medicine in general.
All around the world, Army medical personnel are serving in
splendid fashion to carry out our mission of supporting America's Army
as it defends freedom.
That a soldier could be severely wounded in Afghanistan on a Monday
and on Saturday night be at Walter Reed Army Medical Center in
Washington, D.C., telling me of his care at the forward surgical team
in Afghanistan, his movement to the combat support hospital in
Uzbekistan; the transit through the Air Force facility at Incerlick,
Turkey, and the operation he got at Landstuhl, Germany--all in less
than a week--is nothing short of miraculous.
The Army fighting for freedom in Iraq has confidence in its medical
support. While we help carry out national policy in that arena, we also
carry on other missions. We are providing quality medical assistance in
over 20 countries today. Medics are helping keep the peace in the
Balkans, standing guard in Korea and Europe, supporting anti-terrorist
efforts in the Philippines, training on medical assistance missions in
Central America and supporting assistance missions in Africa.
We made visible progress in the past year transforming our field
medics into the new 91W Healthcare Specialist Military Occupational
Specialty. I am frankly excited at the increase in emphasis on medical
skills that can mean the difference between life and death for a
soldier on the battlefield.
To continue this success between the garrison and field units is
paramount. Visiting the 25th Infantry Division in Hawaii, I walked the
lanes for combined Expert Infantry and Expert Field Medical Badge
testing. It reaffirms the unique link that we in the Army Medical
Department (AMEDD) have with those who close with and destroy the
enemy, and underscores the need to hone medical skills as we are doing
with the 91W program.
This marriage between garrison and field operations is also where
we need to go for the longitudinal, digital record of patient care. We
are not where we need to be, but we have an exciting axis of advance
with CHCS (Composite Health Care System) II and the linkage with the
corresponding theater system, CHCS II (T). I am anxious to see the
Stryker Brigade at Fort Lewis demonstrate the use of the hand held
input devices at the level of the medic, in garrison or in the field.
This device digitizes the key information of the patient encounter at
the first level of care and will follow that patient, ensuring that
vital information is archived and longitudinally available, to enhance
his or her care wherever in our system he receives his follow on care.
Resourcing this transformational process will create the model for
health care across the nation.
We have transformed 28 percent of Corps and Echelon Above Corps
medical force structure through the Medical Reengineering Initiative
(MRI). The transformed units promote scalability through easily
tailored capabilities-based packages that result in improved tactical
mobility, a reduced footprint and an increased modularity for flexible
task organization.
MRI supports the Army Legacy and Interim Forces and is the
organizational ``bridge'' to the Objective Medical Force. MRI enables
supported Army, Joint Force, Interagency and Multinational leaders to
choose among augmentation packages that result in rapid synchronization
of enabling medical capabilities.
Within the Army Reserve, this force structure results in improved
personnel readiness due to reduced personnel requirements. It also
improves the average age of Army Reserve hospital equipment sets, due
to redistribution of newer sets against reduced requirements. We must
keep moving along this path to improved responsiveness.
Medical Research and Materiel Command is making great progress in
equipping medics to serve with the transformed Army of the future on
expanded, technology-dense, rapidly-changing battlefields.
Some of the recent initiatives include:
--The Forward Deployable Digital Medical Treatment Facility, a
research platform to develop lighter, more mobile field
hospitals using new shelters and technology. Plans are for two
to four soldiers to be able to carry and set up a tent and all
the equipment in it. The facility will include a wireless local
area network and a communication system interoperable with the
Warfighter Information Network architecture.
--Portable oxygen generators to avoid the necessity of transporting
numerous 150-pound canisters of oxygen to field medical units.
We have already seen the value of this as we prototyped into
Afghanistan.
--The Telemedicine and Advanced Technology Research Center is
exploring how personal digital assistants can be used to
improve medical record keeping, give providers instant access
to medical information and patient histories, alert providers
of lab results, speed the flow of information and shorten the
time medics on the battlefield must spend filling out forms.
One deploying brigade has been outfitted with a prototype of an
electronic ``dog tag'' to make sure we understand how this
might change our business practice and improve our record
keeping in the ground combat scenario.
--The U.S. Army Medical Materiel Development Activity and Meridian
Medical Technologies developed an improved autoinjector for
nerve-agent treatment shots, which was approved by the Food and
Drug Administration last year. The injector allows a soldier to
inject atropine and 2 pralidoxime chloride through the same
needle. Compared to older equipment, it will take up less
space, is easier to carry, easier to use and puts the drugs to
work faster.
The Interim Brigade Combat Teams are beginning to receive the first
Stryker Medical Evacuation Vehicles. With a top speed of 60 miles an
hour, this armored ambulance will be able to keep up with the fight. It
can carry four litter patients or six ambulatory patients, and allows
basic medical care to be provided during transport. The excitement is
palpable in our young soldiers who have had their first hands on
experience with this vehicle. They see it designed with enroute care in
mind; a medical vehicle that can keep up with the force, share a
common, maintainable platform, and link to the common operating picture
with those they support.
The deadly potential of chemical, biological, radiological, nuclear
or high-yield explosive (CBRNE) weapons has been known for centuries,
but never before has the threat seemed as evident or as imminent.
This history underscores the importance of the medical system as
the front line of defense. In the past year we have emphasized the
training of all Army Medical Department (AMEDD) personnel to ensure we
have the edge when it comes to responding to the threat of terrorism
using CBRNE weapons. The Army Medical Department Center and School has
prepared exportable, tailored and scalable courses for use at medical
treatment facilities; it is addressing CBRNE in every short and long
course; and addressing CBRNE casualties in every ARTEP (Army Training
and Evaluation Program) unit testing program.
Among the course changes:
--AMEDD soldiers common skills.--In addition to long-established NBC
defense skills and buddy aid, all AMEDD soldiers get CBRNE
orientation and patient decontamination training.
--Advanced Individual Training and functional courses.--Military
specialty training courses and specialized skill courses have
incorporated specialty-specific CBRNE instruction, including
both classroom and field exercise segments.
--Leadership courses.--These now include basic, intermediate or
advanced Homeland Security classes including information about
the Federal Response Plan, the Army's CBRNE role and leader
skills required by the audience.
--Primary Care courses.--Army medics are learning CBRNE first-
responder skills. CBRNE training for physicians, nurses,
physician assistants and dentists is part of officer basic
training. ``Gold standard'' courses, such as the Medical
Management of Chemical and Biological Casualties, and Medical
Effects of Ionizing Radiation, are being incorporated into
physician/physician assistant lifecycle training plans.
--Postgraduate Professional Short Course Program (PPSCP).--These
courses now embody course-specific CBRNE training, plus a Web-
based ``Introduction to CBRNE'' review that is now a
prerequisite for PPSCP enrollment. The interactive program is
available at www.swankhealth.com/cbrne.htm. It provides both
narration and text, with additional details available at the
click of a mouse. It includes a history of CBRNE incidents, the
nature of the terrorist threat, descriptions of agents and
symptoms, a glossary of terms and links for additional
information.
Our AMEDD Center & School is also developing and disseminating
exportable products, including emergency-room training materials; a
SMART (Special Medical Augmentation Response Team) training package; a
CBRNE mass-casualty exercise program for medical treatment facilities;
ARTEP tests that embody CBRNE challenges; and proficiency testing
materials.
A three-day CBRNE Trainer/Controller course was held in San
Antonio, Texas. It brought in 226 people from all Army medical
treatment facilities--including caregivers and officials charged with
planning emergency-response plans. The audience was schooled on both
clinical aspects of managing CBRNE casualties and the organizational
aspects of managing CBRNE mass-casualty emergencies. Attendees went
home with materials they can use to deliver CBRNE instruction to their
colleagues, guidance for developing CBRNE emergency plans that meet
Joint Commission on Accreditation of Healthcare Organizations
standards; and scenarios and evaluation guidelines for CBRNE exercises.
Planners at the U.S. Army Medical Command have drafted formal
guidance to medical treatment facilities for planning, training and
preparing to support their installations, communities and regions
during CBRNE incidents. They are aggressively pursuing links with other
commands and civilian agencies to smooth the processes of
communication, synchronization, coordination and integration needed to
support the Federal Response Plan.
We have organized Special Medical Augmentation Response Teams
(SMART) to deliver a small number of highly-skilled specialists within
hours to evaluate a situation, provide advice to local authorities and
organize military resources to support response to a disaster or
terrorist act. These teams, located at Medical Command regions and
subordinate commands throughout the country, have critical expertise in
nuclear, biological and chemical casualties; aeromedical isolation and
evacuation; trauma and critical care; burn treatment; preventive
medicine; medical command, control, communications and telemedicine
systems; health facilities construction; veterinary support; stress
management; and pastoral care.
These teams are organized, equipped, trained and ready to deploy
within 12 hours of notice. Their capabilities were demonstrated last
year when seven members from Tripler Army Medical Center deployed from
Hawaii to the Pacific island of Chuuk to assist residents injured
during a typhoon.
Last year patient decontamination equipment was fielded to 23
medical treatment facilities with emergency rooms, and personnel have
been trained in its use. With this equipment, up to 20 ambulatory
patients an hour can be decontaminated. Another 33 MTFs will be
similarly equipped during the current fiscal year.
We also purchased 1,355 sets of personal protection equipment for
emergency responders and SMART team members; and 11 chemical detector
devices for selected medical centers and the SMART-NBC.
We are partners with the Centers for Disease Control and Prevention
in the Laboratory Response Network, which is augmenting a regional
system of reference labs to quickly test and identify suspected
pathogenic agents like anthrax. The AMEDD is designing seven high-
containment Biosafety Level 3 labs--five in the continental United
States, one in Hawaii and one in support of our Forces in Seoul, Korea.
Construction is scheduled to begin in September.
The U.S. Army Medical Research Institute of Infectious Diseases
(USAMRIID) at Fort Detrick, Md., is a great national resource of
expertise on dealing with dangerous diseases, whether natural outbreaks
or the result of biological warfare. When anthrax-laced letters were
sent through the mail in 2001, USAMRIID geared up for a phenomenal
effort to analyze thousands of samples collected from possibly-exposed
sites, looking for the deadly bacterium. They continue to assist law
enforcement agencies attempting to identify the criminal responsible
for these acts of terrorism.
USAMRIID now is partnering with the National Institute of Allergy
and Infectious Diseases (NIAID) at Fort Detrick on biodefense-related
diagnostics, drugs and vaccine research. This effort will marshal
research capabilities while leveraging resources in response to the
nation's changing needs and builds on a long, productive relationship
in collaborative research.
Addressing these changing needs required additional research
infrastructure. USAMRIID is planning to expand its current facilities
and continue its mission of research on drugs, vaccines and diagnostics
to safeguard the health of the nation's armed forces. NIAID is set to
construct an integrated research laboratory to implement its
complementary mission of conducting biodefense research to protect the
public health. The new facilities will house biosafety laboratories
comprised of Biosafety Level 2, 3 and 4 areas.
USAMRIID and NIAID have been joined by representatives from the
Department of Homeland Security, the Department of Agriculture and
other federal agencies to lay the groundwork for an Interagency
Biodefense Campus at Fort Detrick. The interagency campus takes
advantage of existing infrastructure and security at Fort Detrick to
promote potential sharing of facilities and leveraging of intellectual
capital among federal researchers studying disease-causing microbes
that may be used as agents of bioterrorism. Construction is expected to
take place over the next several years.
While all this is going on, we still have a mission of operating
hospitals and clinics, providing day-to-day health care for our
beneficiaries. Last year we began providing care under TRICARE For
Life, and we are preparing for a new generation of TRICARE contracts.
It seems one cannot open a newspaper or a magazine without reading
about the soaring cost of health care; about the escalating malpractice
crisis that is driving physicians to leave the practice of medicine;
about the increasing cost shifting from employer to individual; about
the restrictive practices that third-party payers impose to be able to
profit and survive in this market.
We in Army Medicine coexist in that world of health-care costs. But
we continue to place our patients first, whether we are talking about
families, retirees or soldiers on point. The ability to respond to
warfighters, providing care from forward surgical teams to combat
support hospitals, depends on the quality base of our direct-care
system.
We are in the era of accountability--for efficiency as well as
outcomes and quality. We have adopted a business case approach to
justifying requirements that has established credibility for our
efforts.
Metrics show improvement in medical board processing, operating-
room backlogs and cancellation rates. Routine things like officer and
NCO efficiency report timeliness; travel card payment and data quality
show positive trends. Both Congress and the GAO have cited the AMEDD as
a leader in health facility planning and lifecycle management.
Recently we presented the second annual Excalibur Awards,
recognizing excellent performance by AMEDD units and providing an
opportunity to share information and stimulate improvements. The
medical activity at Fort Hood, Texas; the AMEDD Center and School at
Fort Sam Houston, Texas; the 82nd Airborne Division at Fort Bragg,
N.C.; and the Kentucky Army National Guard's 1163rd Area Support
Medical Company were recognized for initiatives in management of
patients with resource-intensive medical conditions, use of satellite
communications for extended learning, and innovative approaches to 91W
training.
I am confident that the restructuring of the new TRICARE contracts
will lead to smoother business processes and better fiscal
accountability across the Military Health System. The reduction in
contract regions will have a direct effect on the portability issue, as
will the national carve-out for pharmacy services. All of this is an
important component of our ability to keep faith with the promise of
health care for those serving and those who have served. But the
TRICARE Contracts are only a component. The heart of our ability to
project the right medical force with and for those we put in harm's way
comes from our Direct Care base. The quality of the training programs,
the focus on the unique community of soldiers with their world wide
movement in support of our National Military Strategy, understanding
unique stresses and strains on their families, the trust and confidence
engendered by customer focused quality care is a force multiplier for
the service member and the insurance for quality care on the
battlefield. General Shinseki has established THE Army as our standard.
It underscores the tremendous importance of our Reserve Components. The
importance of the interplay with the direct care system of these Twice-
the-Citizen Medical Soldiers cannot be overstated. The current tempo of
this Global War on Terrorism could not be sustained without them. The
continuity of our system with consistent care and in the familiar
medical environment--``Institutional Continuity of Care'' even if their
usual doctor is deployed is important and a constant in a disrupted
life. It is our dedicated reservists who train to this mission, and to
whom we turn to sustain the care and continue the quality of our
training programs that are feeding the force for the next battles in
this Global War on Terrorism.
We looked closely at the lessons of Desert Storm and Desert Shield
on the use of our Reserve medical force and have implemented 90-day
rotation to minimize the impact on the home communities and to reduce
the potential for unrecoverable financial hardships. We have made
extensive use of Derivative Unit Identification codes that allow us to
identify and only mobilize the exact skill sets that we need in the
minimum numbers to sustain the mission and targeting them specifically
to the location where they are needed. This is in contrast to the
wholesale mobilization of these units and later sorting out where and
how they might be best used. Many Medical professionals want the
opportunity to serve their country. These policies and procedures will
enable them to stay with us in the Reserves and contribute to this
important mission.
We appreciate the support from this committee to improve the
medical readiness of the Reserve components and their families. The
Federal Strategic Health Alliance (FEDS-Heal) program is improving our
visibility of their health care needs and the potential for allowing
dental care during the annual training periods using FEDS-Heal would be
a step towards improved readiness.
The level of quality, the ingenuity, the leadership of our
noncommissioned officers, the flexibility and agility of leaders at all
levels meeting the unique demands of each mission, tailoring the
capabilities packages as missions demand--all make me proud of our
AMEDD. It is the kind of ``quiet professionalism''--as it was described
by a senior line commander--that will assure our success in supporting
the force as we continue to root out terrorism.
All that I have highlighted reinforces our integration into tenets
of General Shinseki's transformation strategy. One can only speculate
on what this new year of 2003 might bring--where we in the Army Medical
Department might find ourselves committed around the globe. However,
one can confidently predict that wherever we find ourselves, we will be
caring for soldiers and soldiers' families with excellence and
compassion.
I would like to thank this Committee for your continued commitment
and support to quality care for our soldiers and to the readiness of
our medical forces.
STATEMENT OF VICE ADMIRAL MICHAEL L. COWAN, SURGEON
GENERAL OF THE NAVY
Admiral Cowan. Thank you, Senator Inouye. I'm also pleased
to be here to be able to share Navy medicine's activity and our
plans for the future. At this time foremost on all of our minds
is the U.S. global war on terrorism and military efforts in
Iraq even as they wind down.
As the men and women of the Navy and Marine Corps go in
harm's way, I take special pride in the men and women of Navy
medicine who are present with them on the front lines
throughout the theater of operations and back home providing
health protection.
A Marine general eloquently summed all of this up by saying
``no Marine ever took a hill out of the sight of a Navy
corpsman.'' As we move into this new millennium, we are likely
to be continued to be challenged by a growing variety of
worldwide contingencies. Deployable medical assets might have
the capability to respond to various missions. Today we are
more flexible than yesterday.
Our new forward resuscitative surgical systems and the
expeditionary fleet hospitals that General Peake alluded to in
the Army have proven their unique life and limb saving value in
Operation Iraqi Freedom. I have been unable to document a
single case of anyone entering our health care system who is
more than an hour between the time he was wounded in battle and
first received resuscitative care.
Our wounded patients at Bethesda tell me about these rapid
response of the first responders tending to them instantly and
timely, and of the lifesaving surgical care nearby. Further, it
is not just casualty response that has improved.
The net of environmental and weapons of mass destruction
protection that surround our deployed forces is unparalleled in
military history. Through military medical research and
development programs, we continue to develop and to field new
lifesaving products, practices and policies for the best of
force health protection.
As only one example, individual Marines deployed to Iraq
were equipped with a new clotting accelerator called Quick
Clot. It is a bandage that with one hand a wounded Marine can
open and administer immediately and effectively stemming
hemorrhage before the arrival of any health care professionals.
Navy medicine cares not just for deployed sailors and
Marines, but also for their families and our retired
beneficiaries. All of these responsibilities are carried out
through our mission of force health protection which consists
of four key components. That is first fielding a healthy and
fit force.
Second, deploying them to protect against all possible
hazards; third, providing world-class restorative care for
sickness or injury on the battlefield, while at the same time
caring for those who remain at home and providing health care
for our retirees and their families.
To serve these diverse needs, Navy medicine has made
substantial investments to become family centered. We believe
that promotion of the health and welfare of the entire family
is paramount to the health of the service member.
Furthermore, for active duty members and their families,
health care is a key quality of life factor affecting both
morale and retention, and that is why I say with no sense of
irony that family centered services such as perinatal care--
having a baby--are readiness and retention issues. One might
think that combat support and having babies are worlds apart,
but they are not. Our warriors love their families and cannot
be distracted by unnecessary concerns for family's health.
We understand that, and are dedicated to being there for
all the health needs of the entire family. Accordingly,
military medicine has moved away from being a system that
provided periodic and reactive health care to one whose
portfolio is invested in health promotion, disease prevention
and family centered care. With our sister services and TRICARE
partners, we are dedicated to meeting all the needs of all of
our patients in every way.
Finally, I would note that the global war on terrorism has
been a watershed for military medicine, as well as for American
medicine in general. The aftermath of the terrorist attacks of
2001 have revealed that Americans are vulnerable in our
homeland and that the very nature of threats against us has
changed. We understand conventional violence. We now must
understand chemical violence.
We understand germs as disease. We now must understand
germs as a weapon. We understand protecting our citizens by
fighting our Nation's battles overseas, we now must understand
protecting them in their own homes. Over the months and years
to come, America's medical and public health infrastructures
will evolve to become a defensive weapons systems in ways never
before imagined.
In partnership with the Nation's medical agencies, military
medicine will play a vital part in that defensive shield
against biological, radioactive, and chemical weapons and will
serve our Nation well in these uncertain times. I'll end my
opening remarks by saying I still wear the cloth of my Nation
for 30 years and one of the reasons I do this is the privilege
to associate with some of the finest men and women this Nation
has ever produced.
I was speaking to a corpsman in Bethesda, who lost his foot
to a land mine while running to tend to a wounded Marine. When
he appeared somewhat sad, he was consoled that certainly the
loss of a foot would affect anyone that way, to which he
responded, ``No, sir, that is just a foot. In fact, I have
another one. What I'm worried about is that I do not know who's
taking care of my Marines.''
prepared statement
We can be proud of all of them, Army, Navy and Air Force as
they serve in homeland and abroad and it is an honor to serve
them. Thank you, sir. Thank you, Chairman Stevens.
[The statement follows:]
Prepared Statement of Vice Admiral Michael L. Cowan
This has been a challenging and rewarding year for the Navy Medical
Department. We have successfully responded to many challenges placed
before us, and we continue to face a period of unprecedented change.
For Navy Medicine, it meant changing our very being and even our
motto from Charlie-Golf-One, which means in naval signal flag
vernacular ``standing by, ready to assist'' to Charlie-Papa, ``steaming
to assist,'' deploying with Sailors and Marines who will go in harm's
way, taking care of the full spectrum of world events from peacemaking
to major regional conflicts.
It has been a decade of uncertainty, and what has emerged from the
confusion and uncertainty is the ascendancy of enemies who know our
military superiority, yet won't allow it to dampen their ardor to harm
us and influence our power, prestige, economy, and values.
Our enemies have struck with tools that are seemingly effective:
global terrorism and asymmetrical warfare. During the years of the Cold
War, America's paradigm was to train and prepare for war in safe
homeland bases in our country that were protected by two large bodies
of water. We defended the citizens of the United States by fighting our
wars overseas. But these enemies have successfully brought the war to
our backyard. Now the challenge is how to also protect the citizens of
the United States in their own homes.
FORCE HEALTH PROTECTION
The primary focus of Navy Medicine is Force Health Protection. We
have moved from ``periodic episodic healthcare'' and the intervention
and treatment of disease to population health and prevention and the
maintenance and protection of health. This doesn't, however, change the
physiological deterioration of the human body when pierced by a bullet.
Medical support services are more essential than ever since those fewer
numbers have greater responsibilities within the battle space. Take
these complexities, and translate them into providing good medicine in
bad places over great distances and the challenge become even more
daunting. Yet one thing is certain--no organization in the world
provides healthcare from the foxhole to the ivory tower the way Navy
Medicine does.
Force health protection can be summed up in four categories: First,
preparing a healthy and fit force that can go anywhere and accomplish
any mission that the defense of the nation requires of them. Second, go
with them to protect our men and women in uniform from the hazards of
the battlefield. Third, restore health, whenever protection fails,
while also providing world-class health care for their families back
home. And fourth, help a grateful nation thank our retired warriors
with TRICARE for Life. Navy Medicine has to make all those things work;
and they have to be in balance. Any one individual may only see a bit
of this large and complex organization. But if each of us does our part
right, we end up with force health protection.
To ensure its ability to execute its force health protection
mission under any circumstances, Navy Medicine has executed multiple
initiatives to ensure optimal preparedness, which includes establishing
a Navy Medicine Office of Homeland Security. The office is fully
operational and has executed an aggressive strategic plan to ensure
highest emergency preparedness in our military treatment facilities
(MTF's). Its accomplishments include:
Execution of an MTF Disaster Preparedness Assist Visit Program.--
The Navy Medicine Office of Homeland Security crafted a multi-pronged
assist visit program to strengthen preparedness in Navy MTFs. A team of
homeland security experts is visiting each MTF between November 2002
and April 2004 to conduct a unique program known as ``Disaster
Preparedness, Vulnerability Analysis, Training and Exercise'' (DVATEX).
Through this activity, each facility receives a hazard vulnerability
analysis to identify where they may be vulnerable to attack or the
impact of disaster, emergency medical response training, and an
exercise of the hospital's emergency preparedness plan is executed--a
critical step in enhancing readiness. This, and multiple other critical
initiatives, were funded by a mid-year Congressional supplemental
funding action.
Enhanced Education for Medical Department Personnel.--Well-educated
clinicians are a critical part of homeland security. Navy Medicine sent
over 450 physicians, nurses and corpsmen to the ``gold standard''
medical management of chemical and biological casualties training
program at the U.S. Army Institute of Infectious Disease (USAMRIID). An
extensive online training program for Navy Medical Department personnel
on response to weapons of mass impact and emergency preparedness is in
development at the Naval Medical Education and Training Command.
Pharmacy Operations Emergency Preparedness.--A task force of Navy
Medicine pharmacy experts is taking action to ensure strong emergency
pharmacy operations and adequate stockpiles of critical medicines and
antidotes.
Smallpox Threat Mitigation.--Navy Medicine is leading 2 DOD
Smallpox Emergency Response Teams (SERTs) and has executed the initial
phase of the DOD smallpox immunization plan.
READINESS/CONTINGENCY OPERATIONS
As we move into this new millennium, our Navy and Marine Corps men
and women are called upon to respond to a greater variety of challenges
worldwide. This means the readiness of our personnel is now more
important than ever. Military readiness is directly impacted by Navy
Medicine's ability to provide health protection and critical care to
our Navy and Marine Corps forces, which are the front line protectors
of our democracy. That's what military medicine is all about--keeping
our forces fit to fight. Our readiness platforms include the two 1,000
bed hospital ships, 6 Active Duty and 4 Reserve 500 Bed Fleet
hospitals, as well as different medical units supporting Casualty
Receiving and Treatment Ships (CRTS) and a variety of units assigned to
augment the Marine Corps, and overseas hospitals. Navy medicine is more
flexible now than we were even a few short years ago. Fleet hospitals
have been modified to allow smaller and lighter expeditionary modules
to be deployed. Yet even those are not flexible enough. Our combat
planners are designing a more modular approach to enhance our
operational capabilities. The ultimate goal is an ability to task and
organize a medical force to rapidly provide support for the full range
of potential military operations anywhere on the globe.
I am very glad to report that the Next Generation 4/2 (DUAL SITE)
Concept Fleet Hospital (FHSO) gained final approval in April 2002. The
first ever-major Fleet Hospital reconfiguration and program change
since the command's inception over 20 years ago, this achievement will
provide a truly modular, plug and play hospital that will better meet
the challenges of today and provide a bridge to the development of the
``Fleet Hospital of the Future''. This month we will begin building the
first 4/2 concept hospital as part of the Integrated Logistics Overhaul
(ILO) of Fleet Hospital NINE and will ultimately provide greater
flexibility and operability to the Maritime Preposition Forces. In
addition, a design for a small 10-bed Expeditionary Surgical Unit (ESU)
with an even smaller 4-bed Surgical Component (SSC) is being developed.
These new, smaller products have been imbedded into the recently
approved Next Generation 4/2 Concept Fleet Hospital for less than
$100,000, and provides Navy Medicine with a new response package to
meet the new threat of asymmetrical warfare by providing between Level
II and III care. Both the ESU and SSC are intended to provide the FH
program with its first ever air-mobile asset and will serve as the
foundation for providing humanitarian and disaster relief. The first of
these products was implemented with the rebuild of FH08 EMF in
September 2002.
Last year, Navy medical personnel supported numerous joint service,
Marine Corps, and Navy operations around the world. We flawlessly
performed dozens of deployments supporting the war in Afghanistan, and
in support of our national strategy, a fleet hospital still provides
daily health care services to the Al Qaeda and Taliban detainees at
Guantanamo Bay, Cuba. Our medical personnel have also provided
preventive medical services, humanitarian care and relief to many
countries around the globe.
Over the last few weeks, thousands of Navy Medical Department
personnel have deployed to the 1,000 bed hospital ship USNS Comfort, to
three fleet hospitals (in their 116 bed Marine Expeditionary Force
Configuration) and have augmented Navy and Marine Corps forces world
wide, many of whom are deployed in forward areas.
Navy Medicine will continue focusing on improved contingency
flexibility in the field and afloat. Our medical care starts right in
the midst of battle through the service and dedication of hospital
corpsman. Navy Hospital Corpsmen have been awarded the Medal of Honor
more often than any specialty in the Navy. Navy-Marine Corps history is
filled with heroic acts performed by corpsmen to reach and retrieve
wounded Marines. As the Marines deployed to Afghanistan and now to the
Middle East, there are always hospital corpsman with them. The ratio
can vary according to the mission, but the ratio is around 11 corpsmen
per infantry company, which has between 120 and 130 Marines.
Corpsman training includes surgically opening an obstructed airway,
field dressing battle wounds, starting IVs, patching a lung-deep chest
wound, treating battle injuries in an environment contaminated by
chemical or biological weapons, and immobilizing spines of Marines
whose backs are broken by explosions.
Navy Medicine has also established training for combat surgical
support to enhance the capabilities of the Forward Resuscitative
Surgical System deployment by USMC. The cornerstone is the Navy Trauma
Training Center at LA County/University of Southern California Medical
Center, which convened its first class in August 2002 of physicians,
nurses and hospital corpsman tasked with far forward surgery
operational assignments. The program is projected to train
approximately 120-150 students annually.
In the 1991 Gulf War, our forward units moved so quickly into Iraq
that it took an average of two hours to get a casualty to rear-guard
medical facilities. Navy Medicine now has trauma doctors with the
equivalent to a six-bed emergency room, as part of the Marine Corps'
Combat Service Support Company, that follows the front lines on trucks
and helicopters. Navy medicine will have trauma doctors available
within 30 to 60 minutes of an injury, which reflects our persistent
effort to push high quality medical care close to combat. The
physicians staffing these units are combat doctors, who the Marines
refer to as ``Devil Docs'' in reference to the nickname ``Devil Dogs''
that the Marines earned in World War I. Its expected that the emergency
and surgery teams will receive the 10 to 15 percent of casualties who
will need immediate treatment to stay alive before they can be sent to
more fully equipped echelon II or III facilities in the rear. These
teams of two general surgeons, one anesthesiologist and five nurses and
corpsmen can perform basic tests and can handle 18 casualties in 48
hours without resupply from the rear. In just one hour, the team can
pack up its two tents, one a holding area and the other a surgery room
with operating lights, along with ultra-quiet power generators and X-
ray and hand-held sonogram machines.
As your aware one of our hospital ship, the USNS Comfort, deployed
to the Persian Gulf on 6 January 2003, and is now being fully staffed
to provide 1,000 hospital beds, 12 operating rooms, CAT Scan capability
and advanced medical care equivalent to university medical centers.
Yet, the Navy's first-response medical vessel for injured troops may be
a gray hull and not the white USNS Comfort. At the tip of the spear are
amphibious assault ships like the USS Tarawa. They launch Marines by
helicopter and giant hovercraft, but also serve as Casualty and
Treatment Receiving Ships (CTRS: secondary floating hospitals). The USS
Tarawa, comes with four operating rooms and beds for 300 patients when
Marines are ashore. The medical team manning the facility includes
surgeons, neurologists, anesthesiologists, nurses and hospital
corpsmen. They know how to treat nearly every battlefield trauma,
including gunshot wounds and exposure to chemical and biological
attacks. Their training also included the Navy's new hand-held ``Bio/
Chemical Detection Devices. The detection devices can determine within
minutes if Marines or sailors have been exposed to chemical agents, and
identify the agents. Patients treated on-board are stabilized and
transferred either to hospital ships or military hospitals in Europe or
the United States.
PERSONNEL READINESS
Navy Medicine tracks and evaluates overall medical readiness using
the readiness of the platforms as well as the readiness of individual
personnel assigned to those platforms. One of our measures of readiness
is whether we have personnel with the appropriate specialty assigned to
the proper billets; that is, do we have surgeons assigned to surgeon
billets and operating room nurses assigned to operating room nurse
billets, etc.
The readiness of a platform also involves issues relating to
equipment, supplies and unit training. Navy Medicine has developed a
metric to measure the readiness of platforms using the Status of
Resources and Training System (SORTS) concept tailored specifically to
measure specific medical capabilities such as surgical care or
humanitarian services. Using the SORTS concept, Navy Medicine has
increased the readiness of 34 ``Tier 1'' deployment assets by 23
percent.
Navy Medicine also monitors the deployment readiness of individual
personnel within the Navy Medical Department. Feeding the SORTS system
is a program known as the Expeditionary Medical Program for
Augmentation and Readiness Tracking System (EMPARTS), which Navy
Medicine uses to monitor the deployment readiness of individual
personnel and units within the Navy Medical Department. Personnel are
required to be administratively ready and must meet individual training
requirements such as shipboard fire fighting, fleet hospital
orientation, etc. Individual personal compliance is tracked through
EMPARTS.
Augmentation requirements in support of the operational forces have
significantly increased. Our Total Force Integration Plan utilizing
both active and reserve inventories has greatly improved our ability to
respond to these requirements. Navy Medicine's demonstrated commitment
to supporting the full spectrum of operations is mirrored in our motto
``steaming to assist'' and is in full partnership with the Navy's
``Forward Deployed, Fully Engaged'' strategy.
I also believe that in order to achieve Force Health Protection we
need a metric for measuring the health readiness of our fighting
forces. This measure must be beyond the traditional ``C-Status
metric'', which lacks a true measure of one's health. Navy Medicine has
developed a measure of individual health, which will also facilitate
our measure of population health. Our model has been accepted by the
Office of the Assistant Secretary of Defense, Health Affairs, and is
being expanded for use by all the Services. A final version of the
model and a Health Affairs policy memorandum is expected in a few
weeks. In short, the model develops a metric that categorizes an
individual's readiness status in one of four groups. The categories to
be used include: Fully Medically Ready; Medically Ready with minor
intervention; Unknown (i.e. no current evaluation or lost medical
record) and Medically Not Ready. Each active duty member will fall into
one of the four categories. The elements that will decide what category
an individual falls into includes: Periodic health assessments, such as
the physical exam, deployment limiting conditions, which include
injuries, or long term illnesses, dental readiness using the same
standards that have always been established, Immunization status and
possibly vision evaluations and individual medical equipment like gas
mask eye-glass inserts. The software needed to collect and track the
data has already been developed and is compatible with current data
systems. Readiness data can either be entered via SAMS (Shipboard
automated medical system) or through our Navy Medicine on-line program.
The information can also be stored in the DEERS database. Secure
individual readiness data will therefore be available from SAMS, DEERS
or Navy Medicine on-line. Reports will array data by command and drill
down to an individual, and can be accessed by line leadership.
I am also pleased to report that we recently implemented a new
Reserve Utilization Plan (RUP) that has optimized our use of reservists
during peacetime and contingencies. The Medical RUP is Navy Medicine's
plan for full integration of Medical Reserves into the Navy Medical
Department. The RUP is being currently used to support the allowed 50
percent reserve augmentation of our deployed active duty staff and
matches up reserve specialties with the needed services at each of our
hospitals.
OUR PEOPLE
People are critical to accomplishing Navy Medicine's mission and
one of the major goals from Navy Medicine's strategic plan is to
enhance job satisfaction. We believe that retention is as important if
not more so than recruiting, and in an effort to help retain our best
people, there has been a lot of progress. Under our strategic plan's
``People'' theme, we will focus on retaining and attracting talented
and motivated personnel and move to ensure our training is aligned with
the Navy's mission and optimization of health. Their professional needs
must be satisfied for Navy Medicine to be aligned and competitive.
Their work environment must be challenging and supportive, providing
clear objectives and valuing the contributions of all.
All Navy Medicine personnel serving with the Marine Corps face
unique personal and professional challenges. Not only must they master
the art and science of a demanding style of warfare, but they must also
learn the skills of an entirely separate branch of the armed services.
Whether assigned to a Marine Division, a Force Service Support Group,
or a Marine Air Wing, Navy medical personnel must know how Marines
fight, the weapons they use, and the techniques used to employ them
effectively against harsh resistance. To excel in this endeavor is an
accomplishment that should be recognized on a level with other Navy
warfare communities.
As we work to meet the challenges of providing quality health care,
while simultaneously improving access to care and implementing
optimization, we have not forgotten the foundation of our health care--
our providers. We appreciate and value our providers' irreplaceable
role in achieving our vision of ``Navy Medicine being the provider of
choice by achieving superior performance in health services and
population health.''
Within each of our medical facilities there has been an overall
initiative to reward clinical excellence and productivity and to ensure
that those who are contributing the most are receiving the recognition
they deserve. Additionally, selection board precepts now emphasize
clinical performance in the definition of those best and fully
qualified for promotion.
I would like to report to you on the status of our corps:
Medical Corps
The Medical Corps is currently manned at approximately 101 percent.
This number is deceptive because there are several critical specialties
in which undermanning is high and needs to be watched to avoid
impacting our ability to meet wartime requirements and provide INCONUS
casualty medical care: Anesthesia (82 percent manned), General Surgery
(72 percent manned), Pathology (82 percent manned), Dermatology (83
percent manned), Diagnostic Radiology (79 percent manned) and Radiation
Oncology (80 percent manned). Because the average loss of providers
exceeds the currently programmed input, shortages are expected in
fiscal year 2005 in Anesthesiology, General Surgery and its
subspecialties, Urology, Pathology, Radiology, Gastroenterology, and
Pulmonary/Critical Care. We are also monitoring specialties in which
we're currently overmanned. Because of the nature of medical training,
it can take from 8 to 12 years to train a medical specialist. Various
training and accession programs feed that pipeline and loss rates are
often hard to project. We have improved our management oversight of
those communities and will continue to seek improved means of meeting
end-strength goals.
In order to compete in the marketplace for a limited pool of
qualified applicants for medical programs, and to retain them once they
have chosen the Navy as a career, adequate compensation is critical.
The civilian-military pay gap that has always existed has increased
steadily, which makes it almost impossible to recruit or retain
physicians in these high demand specialties. Strategic increases in the
use of Incentive Special Pay, Multiyear Specialty Pay and use of
Critical Skills Retention Bonuses that correspond to the Navy's medical
specialty shortages may help improve retention in these critically
manned specialties.
Dental Corps
Despite continued efforts to improve dental corps retention, the
annual loss rate between fiscal year 1997 and fiscal year 2002
increased from 8.3 percent to 11.8 percent. Current projections for
fiscal year 2003 predicts a 12.6 percent loss rate. These numbers
represent higher actual and projected loss rates compared with similar
data from last year. In addition, declining retention rates of junior
officers has negatively impacted applications for residency training,
which have dropped 16 percent over the last five years. The significant
pay gap compared to the civilian market and the high debt load of our
junior officers seem to be the primary reasons given by dental officers
leaving the Navy.
Nurse Corps
Closely monitoring the national nursing shortage and increasing
number of competitive civilian compensation packages, Navy Medicine
continues to meet military and civilian recruiting goals and
professional nursing requirements through diversified accession
sources, pay incentives, graduate education and training programs, and
retention initiatives that include quality of life and practice issues.
Successful tools have been the Nurse Accession Bonus, Certified
Registered Nurse Anesthetist Incentive Pay, Board Certification Pay,
and Special Hire Authority; it is imperative that they are continued in
the future years to meet our wartime and peacetime missions. In
addition, clinical and patient care needs are continuously evaluated to
target our education and training opportunities in support of specific
nursing specialties, such as advanced practice nurses, nurse
anesthetists, nurse midwives, and perioperative nurses. Over the past
2-3 years, CRNAs have been successfully retained in the Navy, creating
a consistent fill of available billets based on a variety of factors.
The combination of special pays (Incentive Specialty Pay and Board
Certification Pay), lifting of practice limitations, and a focus on
quality of life issues have been the major factors for this success.
The most recent Critical Skills Retention Bonus has had a positive
influence on CRNAs staying beyond their obligated service period.
Medical Service Corps
Medical Service Corps (MSC) loss rates in general are relatively
stable at about 8.5 percent, but as with the rest of the Navy, were
lower than that in fiscal year 2002 (6 percent). Loss rates vary
significantly between specialties however, and are not acceptable in
all MSC professions. A key issue for this Corps is increasing
educational requirements and costs. Many of our health professionals
incur high educational debts prior to commissioning. Recent increases
in loan repayment requirements causes issues for many junior level
officers trying to repay their education loans. Additionally, the
increasing number of doctoral and masters level requirements for the
various healthcare professions is beginning to put a strain on the
Defense Officer Personnel Management Act (DOPMA) promotion constraints
for this Corps, an issue we will be monitoring. Currently our critical
specialties to recruit and retain are optometry, pharmacy, clinical
psychology, social work, entomology, and microbiology. When funded, we
expect the new pharmacy and optometry special pays to help our
retention in those two communities. Further we have begun using the
Health Profession Loan Repayment Program for some specialties and are
having success with it.
Hospital Corps
Within the Hospital Corps, we are currently under-manned, defined
as being below 75 percent, in seven Navy Enlisted Classifications
(NECs). In the operational forces, USMC reconnaissance corpsman are
currently manned at 53.8 percent. In the MTFs, cardio-pulmonary
technicians are staffed at 74.3 percent, occupational therapy
technicians 63.2 percent, bio-medical repair technicians 66.3 percent,
psychiatric technicians 72.4 percent, morticians 50 percent and
respiratory technicians at 73.5 percent. In the Dental technician
community, we are currently under-manned in the dental hygiene
community at 63.1 percent. An enlistment bonus for hospital corpsman
and dental technicians would assist in competition with the civilian
job market.
Medical Special Pays
The primary mission of the Military Health System (MHS) is Force
Health Protection. This readiness focus involves programs to ensure we
maintain a healthy and fit force, providing medical care in combat. The
MHS also has an important peace time mission of providing health
services to active duty members and other beneficiaries. In order to
provide these services, the MHS must retain health providers that are
dedicated, competent and readiness trained. This challenge is
particularly difficult because uniformed health professionals are
costly to accession, train, and are in high demand in the private
sector.
It's essential for the MHS to maintain the right professionals, the
right skill mix and the right years of experience to fulfill our
readiness requirements. Continued military service is not only based on
pay, but also the conditions and nature of the work. Yet, adequate
compensation must be provided. One of the major tools used to retain
providers are special and incentive pay bonuses.
National Defense Authorization Act of fiscal year 2003 (NDAA 03)
set new upper limits for specific medical pays. Where as this act
delineates the dollar limits at which pays may be paid; it leaves the
administration of these pays to the Assistant Secretary of Defense for
Health Affairs and the Services. The administrative policy for special
pays is accomplished through a tri-service effort where specific
manpower needs for each service and community pay is evaluated and
applied to an annual tri-service pay plan. It is this pay plan that
determines at what pay levels will be paid for specific specialties at
any given time. Currently there have been no decisions or budgetary
inputs to provide for any increase in these pays for fiscal year 2003
or fiscal year 2004.
Workgroups both within each service and as a tri-service collective
are examining the application of special pays to include increases
utilizing the new upper pay caps. However, it is too early to comment
on possible applications.
UNIFORMED SERVICES UNIVERSITY OF THE HEALTH SCIENCES
As the Executive Agent of the Uniformed Services University of the
Health Sciences (USUHS), I would like to comment on the extraordinary
achievements of the University in 2002. USUHS granted 163 Medical
Degrees for a current total of 3,268 uniformed physician graduates
since the first USUHS graduation in 1980. USUHS graduates, with
retention averaging twenty years of active duty service, now represent
over 22 percent of the total physician officers on active duty in the
Armed Forces. And, as provided to the Congress during 2002, the median
length of non-obligated service for physician specialists in the
Military Health System, not including USUHS graduates, is 2.9 years;
however, the median length of non-obligated service for USUHS graduates
is 9 years. Thus, USUHS graduates are exceeding the original
expectations of Congress when the university was established, thus
ensuring physician continuity and leadership for the military health
care system. In addition, a total of 183 Masters of Science in Nursing
Degrees have been granted since the establishment of the USUHS Graduate
School of Nursing in 1993; and, 728 Doctoral and Masters Degrees have
been granted through the USUHS School of Medicine Graduate Education
Programs.
The military unique curricula and programs of the Uniformed
Services University, successfully grounded in a multi-Service
environment, draw upon lessons learned during past and present-day
combat and casualty care to produce career-oriented physicians,
advanced practice nurses, and scientists with military unique
expertise. The USUHS-unique training centered in preventive medicine
and combat-related health care is essential to providing superior force
health protection and improving the quality of life for our service
members, retirees, and families. USUHS also provides a significant
national service through its continuing medical education courses for
military physicians in combat casualty care, tropical medicine, combat
stress, disaster medicine, and the medical responses to weapons of mass
destruction (WMD).
Four USUHS activities, internationally recognized by the emergency
responder and health care communities, stand by ready to provide cost-
effective, quality-assured WMD-related training and consultation. The
Casualty Care Research Center; the Center for Disaster and Humanitarian
Assistance Medicine; the Center for the Study of Traumatic Stress; and,
the Armed Forces Radiobiology Research Institute have established
credibility in providing military unique expertise covering four areas
of WMD-related concerns: (1) the preparation of emergency responder
communities; (2) ensuring communication and assessment of military
medical humanitarian assistance training; (3) addressing traumatic
stress of both civilian and uniformed communities during WMD-related
incidents; and, (4) the development of medical radiological
countermeasures to include the provision of unique training for the
response to radiological emergencies.
I am pleased to report that USUHS has begun collaborative efforts
with the Department of Veterans Affairs on its WMD-related educational
and training programs. As directed by H.R. 3253, The Department of
Veterans Affairs Emergency Preparedness Act, Public Law 107-287, VA
education and training programs on medical responses to terrorist
activities, shall be modeled after programs established at USUHS. The
cost-effective provision of quality-assured, web-based training and
expertise for the medical response to WMD for the emergency and health
care provider communities is ready to be transmitted from the USUHS
Simulation Center located in Forest Glen, Maryland. I look forward to
the further development of these collaborative efforts and the future
contributions of USUHS.
ESTABLISHMENT OF THE NAVAL MEDICAL EDUCATION AND TRAINING COMMAND
The Naval Medical Education and Training Command (NMETC) was
established under the command of a Flag Officer, as a result of BUMED
realignment activities. NMETC is going to be a central source of
learning that will act as a catalyst for web based education and
training initiates available to our staff on a world wide basis. The
Command's mission also dovetails well with CNO's Task Force Excel (TFE)
initiative, whose cornerstone is the stand up of primary organizations
with responsibility for training, education, human performance/
development, and alignment of resources and requirements. Current Navy
Medicine training staff is conducting a gap analysis between NMETC key
functions, and those functions envisioned in CNO's training commands,
in collaboration with TFE staff.
FAMILY CENTERED CARE
Our health system must remain flexible as we incorporate new
technologies and advances in medical practice, struggle to maintain our
facilities, optimize our health care delivery, embrace new health
benefits, enhance patient safety, and increase our ability to provide
care to beneficiaries over age 65 in the coming months. Navy Medicine
has been working tirelessly to maintain our superior health services in
order to keep our service members healthy and fit and ready to deploy
while providing a high quality health benefit to all our beneficiaries.
As you know, healthcare is an especially important benefit to service
members, retirees and family members. It is an important recruitment
and retention tool. For active duty members and their families it's one
of the key quality of life factors affecting both morale and retention.
A deployed service member who is secure in the knowledge that his or
her family's healthcare needs are being met is without question, more
effective in carrying out the mission. Additionally, the benefits
afforded to retirees are viewed by all as an indicator of the extent to
which we honor our commitments.
I'm proud of the cultural transformation Navy medicine has
undertaken in support of Family Centered Care. Our patients, our Navy
leadership, and Navy medicine understand that if we want to evolve
beyond being a reactive health care system--with periodic, episodic,
reactive healthcare--we have to make our customers partners in their
care. Our goal is to be a proactive health system with the achievement
of unprecedented levels of population health, the ultimate measure of
our success. But we can't get there if patients aren't comfortable with
their healthcare. We can't achieve higher states of health without
individuals being actively involved in the process. Navy medicine has
made a commitment to the cultural transformation. We are working every
day towards being patient-centric.
We have placed particular emphasis on achieving customer
satisfaction with our perinatal services. Delivering babies is a very
important component of our force health protection. It is one of the
richest opportunities we have to affect health behaviors, and for
building strong families from the beginning. What better opportunity is
there to interest our Sailors and Marines in their health than when
they are creating a family? The Navy's Family Centered Care (FCC)
program promotes practices that enhance patient safety, health, cost
efficiency, and patient and staff satisfaction. Elements of the FCC
program were derived directly from patient and staff responses to
multiple survey instruments and convenience samples. During 2002, Navy
Medicine demonstrated its commitment to patient-centered care by
investing $10.2 million in the FCC program. MTFs were able to upgrade
equipment and furniture and received enhanced maternal-infant safety
and patient-centered care training. Our accomplishments include a Tri-
service effort to develop a uniform Family Centered Care program. We
have collaborated with Army and Air Force Medical departments to
develop coordinated plans since February 2002. We have also increased
the availability of private post-partum rooms in Navy MTFs by 52
percent from 2001, while simultaneously increasing provider continuity
for prenatal visits to at least 75 percent in those MTFs not affected
by the current OPTEMPO. We have deployed the DOD developed Interactive
Customer Evaluation (ICE) system to monitor patient satisfaction with
the FCC program and have established partnerships between the BUMED
Perinatal Advisory Board, Health Services Organizations, and the BUMED
Inspector General to assist in implementing and monitoring of the FCC
program.
We have standardized and enhanced prenatal education in all MTFs
through the purchase of the USAF developed Spring Garden interactive
education material and have contracted with a nationally recognized
expert on Single Room Maternity Care to provide consultative services
at MTFs undergoing the construction of Labor, Delivery, Recovery and
Postpartum units. We are ensuring that MTFs review and revise policies
to include family members at prenatal visits and at the delivery and
are currently implementing the DOD/VA Clinical Practice Guideline for
Uncomplicated Pregnancy in Navy MTFs.
Finally, we have funded, filmed, and distributed marketing video
spots, introducing patients to the Navy's Family Centered Care program.
Optimization
Readiness, must be supported by integration and optimization
forming what I refer to as the ``ROI concept''--Readiness, integration
and optimization. ROI is simply our effort to be good business people.
Our optimization efforts have met with good success and led to more
integration in our military health system. We work with our sister
services very closely, both within the health care system, and
operationally. We are all utterly dependent on one another for our
mutual success. Nothing of any significance is done alone. Further, we
have increased our integration and cooperation in other areas. A prime
example is our continued efforts to build mutually advantageous health
care and business relationships with the Department of Veterans
Affairs.
There is no more important effort in military medicine today than
implementing the MHS Optimization Plan to provide the most
comprehensive health services to our Sailors, Marines and other
beneficiaries. Optimization is based upon the pillar of readiness as
our central mission and primary focus.
For several years now, we have attempted to shift our mindset from
treating illnesses to managing the health of our patients. Fewer man-
hours will be lost due to treatment of injury or illness because we
manage the health of our service men and women, which keeps them fit
and ready for duty. With this in mind, TRICARE Management Activity and
the three services created an aggressive plan to support development of
a high performance comprehensive and integrated health services
delivery system. We took lessons learned from the best practices of
both military and civilian health plans. The outcome was the MHS
Optimization Plan. Full implementation of this plan will result in a
higher quality, more cost effective health service delivery system.
The MHS Optimization Plan is based on three tenets. First, we must
make effective use of readiness-required personnel and equipment to
support the peacetime health care delivery mission. Second, we must
equitably align our resources to provide as much health service
delivery as possible in the most cost-effective manner--within our
MTFs. And third, we must use the best, evidence-based clinical
practices and a population health approach to ensure consistently
superior quality of services.
During the last year, we accomplished a lot, both locally and at an
enterprise level by focusing on concept education, primary care
management techniques, clinic productivity standards, administrative
health plan management and best practice integration. Accomplishments
include:
Clinical Advisory Boards
Clinical Practice Guidelines
Primary Care Manager By Name implementation
Patient Safety Initiative
Population Heath Improvement Plan and Tools
Population Health Navigator
Primary Care Optimization Model
Optimization Report Care
TRICARE On-line
Clinic Business Reengineering
Provider Support Staff and Exam Rooms
Clinic Management Course
Access monitoring
Appointment Standardization
Data Quality Initiatives
Transition to New DEERS
Medical Record Control
Pharmacy Profiling
Fleet Liaison Instruction
Policy Statement to Reward Clinical Excellence
Our Optimization funding has allowed us to pursue investment
opportunities designed to achieve an ``Order of Magnitude Change''
within Navy Medicine Treatment Facilities. Over 140 field proposals
underwent a rigorous review; those demonstrating the most significant
Return on Investment (ROI) are being implemented:
--Musculoskeletal initiatives at 4 sites
--Mental Health initiative at 1 site
--Primary Care initiatives at 4 sites
--Pharmacy initiatives at 4 sites
--E-Health /TRICARE On-Line
--Webification of Navy Medicine
--Population Health Navigator/Primary Care Optimization Model
--Clinic Manager Course
--Radiology Residency--NMC Portsmouth
--Birth Product Line Expansion at 2 sites
--Virtual Colonoscopy
--Carido-thoracic Surgery at NMC Portsmouth
--Sleep Lab Expansion at 3 Sites
--Nurse Triage/Nurse Advise Line at 2 sites
--Chile Health Center--NMC San Diego
--Case Management Project
The Optimization Fund projects are at various points in the
approval, funding and implementation process. Implementation plans and
outcome metrics will be monitored closely.
Although many commands report numerous efforts to optimize or
improve their facility, I am concerned that frequently these efforts
are not tied to specific goals or objectives. This is where performance
measurement comes in. Performance measurement provides focus and
direction, ensures strategic alignment and serves as a progress report.
In the Navy, we are making available comparative performance data
on all facilities--so MTF commanders can see where they stand and learn
from each others' successes. Ultimately, it allows us to raise the bar
for the whole organization.
We have already made adjustments to our measures and have found
that many of the measures have data that only changes once a year. This
may be fine to measure how well we are doing in moving towards some of
our strategic goals, but they are not adequate by themselves to manage
the complexity of the Navy Medical department. This year we've added
more ``levels'' to our metrics. One is a group of Annual Plan measures.
After reviewing our strategic plan in light of the current environment,
understanding the strengths, weaknesses, opportunities, and threats to
our organization, we identified several priorities for the year. We
then identified measures to track progress on these items--and this
data has to be measurable at least quarterly. Finally, we have added
more measures for our ``Dashboard of Leading Indicators'' that our
leadership will be looking at on a monthly basis. Once we look at the
historical data for these dashboard indicators, we will be setting not
only targets for where we want to be but also action triggers in case
we are going the wrong direction in some area. We will agree on a level
below which, we will no longer just watch and see if it improves, but
we will take action to change the processes. We in the Navy have web
based our Optimization Report Card and the satisfaction survey data is
provided to MTF commanders in a more user friendly display on a
quarterly basis. As we continue to improve our performance
measurements, we will begin to identify targets for our system and for
each MTF. Holding MTF CO's accountable for meeting those targets will
be the next step in this evolution.
NAVY MEDICINE/DVA RESOURCE SHARING
As I mentioned, VA resource sharing is part of our optimization
program. Collaboration between the Veterans Affairs and Navy Medicine
is an important way to enhance service to our beneficiaries and
veterans. Navy Medicine is an active participant in the DOD/VA
Executive Council working to establish a high-level program of DOD/VA
cooperation and coordination in a joint effort to reduce cost and
improve health care for veterans, active duty military personnel,
retirees and family members. The Executive Council is made up of senior
DOD and VA healthcare executives and has established seven workgroups
to focus on specific policy areas. Navy Medicine participates on three
of the workgroups (Benefit Coordination, Financial Management and Joint
Facility Utilization/Resource Sharing). The Presidential Task Force to
Improve Health Care Delivery to our Nation's Veteran's meets monthly
and representatives from BUMED attend every meeting as well as members
from the VA and other Services. To date, BUMED currently manages 193
sharing agreements with the VA and provides resource sharing with the
VA on over 2,800 individual healthcare line items. We have also
established a new BUMED/VA web site, which will provide our commands an
overview of joint sharing ventures and updates on local command
initiatives. It's essential that our Commanding Officers pursue VA
sharing initiatives in their daily business activities. Specific Navy/
VA Joint Ventures and other MTF agreements initiatives include:
--NH Great Lakes and the North Chicago VAMC have reached agreement on
forming a joint North Chicago Ambulatory Healthcare system
which will support the mission at Naval Training Center (NTC),
Great Lakes with modern and efficient healthcare services.
--The NMC Key West, Florida and VA Medical Center, Miami, Florida are
sharing a new joint medical clinic that is staffed by VA and
Navy providers.
--NH Corpus Christi and the VA have also signed an agreement to share
surgical services and various ambulatory care services.
--In Guam, the VA Outpatient Clinic is collocated at USNH GUAM; Navy
is considered the primary inpatient facility for veterans.
--NH Pensacola has several VA/DOD agreements in place and is working
to establish additional agreements: Current agreements include:
Emergency Room Services, Inpatient services, OB services and
Orthopedic services, Lab and Radiology Services, Active Duty
physicals and Mental Health Services. Options are also under
review for new shared ambulatory healthcare settings.
--NMC San Diego and NH Cherry Point are working with the VA to
establish a Joint Community Based Outpatient Clinic (CBOC).
--NH Lemoore is negotiating a new sharing agreement with the VA in
Fresno, California to replace a recently expired agreement.
--Agreements under development include: Corry Station--a combined
DOD/VA Outpatient Clinic. A project workbook has been started
and discussions continue. A site location has not been
determined at this time.
The Consolidated Mail Outpatient Pharmacy (CMOP) Pilot Program is
also providing promising results. The purpose of the CMOP pilot is to
evaluate the impact and feasibility of shifting some of the DOD
prescription refill workload from MTF pharmacies to VA CMOPs while
maintaining quality service to DOD beneficiaries. VA and DOD have made
important progress in their efforts to conduct a DOD/VA CMOP pilot for
evaluating the merits of using CMOPs MHS wide. Timelines and metrics
have been established, pilot sites have been selected, and the
interfaces are developed and are being tested. A Navy pilot site is at
the Naval Medical Center San Diego.
E-HEALTH TECHNOLOGY
The Internet has dramatically changed the way we live and do our
business in ways totally unforeseen even as recently as ten years ago.
This is especially true in Medicine where the Internet offers the
opportunity to extend healthcare access, services, and education to
improve the care we provide our patients. Online services and
information offer patients the ability to take control of their
healthcare and partner with their healthcare provider to stay healthy.
In Navy Medicine, we have recognized the enormous potential of the
Internet, both in healthcare services and in accomplishing our mission.
We want to move from reactive interventional healthcare, waiting for
people to get sick before we intervene, to more proactive Force Health
Protection where we identify the most common causes of illness and
injury in our patients and then aggressively act to prevent those
things through good preventive services and education. We realize we
cannot achieve this vision if our patients have to come to the hospital
for those services. As a result, we look to the internet to help us
extend healthcare services, access, and education outside the hospital
in a convenient, easily accessed manner.
We also realize that the internet can help us extend healthcare
services to remote areas where specialty care has historically required
medically evacuating patients. Finally, we also realize that the
internet can be a valuable tool to help us support our operational
commanders while concurrently improving our internal efficiency and
effectiveness.
These four goals, (1) extending healthcare services outside our
hospital to help move us to proactive Force Health Protection, (2)
extend healthcare services to the patient, regardless of location, (3)
improve support to operational commanders, and (4) improve our internal
efficiency and effectiveness comprise the four main goals of Navy
Medicine's e-health initiatives.
There are three initiatives I would like to highlight to
demonstrate our progress in this area:
--TRICARE OnLine.--This is the MHS new healthcare portal. A
revolutionary concept, it allows our patients to go online,
create an account, and access customizeable personalized
healthcare information for their specific needs. They can also
create an online healthcare journal for their healthcare
providers to use and to help them track their health. There are
no comparable services in the civilian sector and it represents
the very hard work of a dedicated staff who took this from
concept to widespread deployment in less than two years. Navy
Medicine is partnering with TRICARE OnLine to share
applications, jointly develop new applications, and ensure
interoperability for new innovations in the future.
--RADWORKS.--Radiology is increasingly important in the rapid
diagnosis and treatment of patients. Rapid access to radiology
expertise is critical to getting the best and quickest care for
our patients. Since we cannot have radiologists everywhere, we
are leveraging digital radiography over the web to provide this
service. We recently completed installation of this technology
onboard USNS COMFORT for use in supporting optimal care and
disposition of any casualties. Our patients will have immediate
access to the best radiologic support quickly regardless of
their location anywhere in the world.
--Smallpox Tracking System.--With the threat of smallpox, it is
critical for us to both immunize the force and provide our
commanders with as near a real time view of their immunization
status as possible. Previous reporting used to be paper-based,
was very labor-intensive, and was almost always out of date
when received. We did smallpox immunization tracking
differently. Within two weeks of program start, a dedicated
Navy Medicine web team developed and implemented a real time
web-based tracking system that allowed us to provide, on a
daily basis, real time immunization reports to line commanders
for their use. This was subsequently upgraded to a more robust
system in use today. Navy Medicine responded quickly and
effectively to the needs of our commanders and the support we
needed to give to keep our Sailors and Marines healthy and
ready to go.
The bottom line is that Navy Medicine is at the vanguard of
leveraging the net and emerging web-based technologies to improve our
healthcare services, better support our operational commanders, and
ensure our Sailors, Marines, family members, and retirees receive the
very best care possible anywhere, at any time.
MEDICAL RESEARCH
Navy Medicine also has a proud history of incredible medical
research successes from our CONUS and OCONUS laboratories. Our research
achievements have been published in professional journals, received
patents and have been sought out by industry as partnering
opportunities.
The quality and dedication of the Navy's biomedical R&D community
was exemplified this year as Navy researchers were selected to receive
prestigious awards for their work. CAPT Daniel Carucci, MC, USN
received the American Medical Association's Award for Excellence in
Medical Research for his work on cutting edge DNA vaccines. His work
could lead to the development of other DNA-based vaccines to battle a
host of infectious diseases such as dengue, tuberculosis, and
biological warfare threats. Considering the treat of Biological
terrorism, DNA vaccine-based technologies have been at the forefront of
``agile'' and non-traditional vaccine development efforts and have been
termed ``revolutionary''. Instead of delivering the foreign material,
DNA vaccines deliver the genetic code for that material directly to
host cells. The host cells then take up the DNA and using host cellular
machinery produce the foreign material. The host immune system then
produces an immune response directed against that foreign material.
In the last year, Navy human clinical trials involving well over
300 volunteers have demonstrated that DNA vaccines are safe, well-
tolerated and are capable of generating humoral and cellular immune
responses. DNA vaccines have been shown to protect rodents, rabbits,
chickens, cattle and monkeys against a variety of pathogens including
viruses, bacteria, parasites and toxins (tetantus toxin). Moreover
recent studies have demonstrated that the potential of DNA vaccines can
be further enhanced by improved vaccine formulations and delivery
strategies such as non-DNA boosts (recombinant viruses, replicons, or,
importantly, exposure to the targeted pathogen itself).
A multi-agency Agile Vaccine Task Force (AVTF) comprised of
government (DOD, FDA, NIH), academic and industry representatives is
being established to expedite research of the Navy Agile Vaccine.
As other examples of scientific achievement, Navy Medicine is
developing new strategies for the treatment of radiation illness. Navy
Adult Stem Cell Research is making great strides in addressing the
medical needs of patients with radiation illness. The terrorist attacks
of 2001 identified the threat of weapons of mass destruction, to
potentially expose large numbers of people to ionizing radiation.
Radiation exposure results in immune system suppression and bone marrow
loss. Currently, a bone marrow transplant is the only life saving
procedure available. Unfortunately, harvesting bone marrow is an
expensive and limited process, requiring an available pool of donors.
In the past year, NMRC researchers have developed and published a
reproducible method to generate bone marrow stem cells in vitro after
exposure to high dose radiation, such that these stem cells could be
transplanted back into the individual, thereby providing life-saving
bone marrow and immune system recovery. This is the type of technology
that will be needed to save the lives of a large number of victims.
In this same line of research, Navy Medicine is developing new
strategies for the treatment of combat injuries. We are developing new
therapies to ``educate'' the immune system to accept a transplanted
organ--even mismatched organs. This field of research has demonstrated
that new immune therapies can be applied to ``programming stem cells''
and growing bone marrow stem cells in the laboratory. The therapies
under development have obvious multiple use potential for combat
casualties and for cancer and genetic disease.
Other achievements during this last year include further
development of hand-held assays to identify biological warfare agents.
During the anthrax attacks, the U.S. Navy analyzed over 15,000 samples
for the presence of biological warfare (BW) agents. These hand-held
detection devices were used in late 2001 to clear Senate, House and
Supreme Court Office Buildings during the anthrax attacks and
contributed significantly to maintaining the functions of our
government. Some of the most important tools that are used to analyze
samples for the presence of BW agents in the field are hand-held
assays. The hand-held assays that are used by the DOD were all
developed at Naval Medical Research Center (NMRC). Currently NMRC
produces hand-held assays for the detection of 20 different BW agents.
These hand-held assays are supplied to the U.S. Secret Service, FBI,
Navy Environmental Preventive Medicine Units, U.S. Marine Corps, as
well as various other clients. Since September 2001, NMRC has produced
over 120,000 assays and has fielded approximately 23,000 assays. In
addition to the in-house production, NMRC has also provided emergency
production capacity of antibodies needed for DOD fielded bio-detection
systems, including the hand-held assays produced by JPO/BD for DOD use.
The hand-held Assays have recently been upgraded with Platinum
detection systems which will be 10 to 100 times more sensitive than the
current systems, depending on what agent is being identified.
The Navy's OCONUS research laboratories are studying diseases at
the very forefront of where our troops could be deployed during future
contingencies. These laboratories are staffed with researchers who are
developing new diagnostic tests, evaluating prevention and treatment
strategies, and monitoring disease threats. One of the many successes
from our three overseas labs is the use of new technology, which
includes a Medical Data Surveillance System (MDSS).
The goal of the MDSS is to provide enhanced medical threat
detection through advanced analysis of routinely collected outpatient
data in deployed situations. Originally designed to enable efficient
reporting of DNBI statistics and rapid response of preventative
medicine personnel, MDSS may also enable supply utilization tracking
and serve as a method of detecting the presence of chemical and
biological agents. MDSS is part of the Joint Medical Operations-
Telemedicine Advanced Concept Technology Demonstration (JMOT-ACTD)
program. Interfacing with the shipboard SAMS database system, MDSS
employs signal detection and reconstruction methods to provide early
detection of changes, trends, shifts, outliers, and bursts in syndrome
and disease groups (via ICD-9 parsing) thereby signaling an event and
allowing for early medical/tactical intervention. MDSS also interfaces
with CHCS and is operational at the 121st Evacuation Hospital in South
Korea, and is being deployed at the hospital and clinics at Camp
Pendleton. Currently, MDSS may have an opportunity to collaborate with
other industry and service-related efforts for the purpose of
developing homeland defense-capable systems. Homeland defense
initiatives are currently being coordinated through the Defense Threat
Reduction Agency.
CONCLUSION
Navy Medicine has covered a lot of ground over the last year and we
face the future with great enthusiasm and hope. The business
initiatives, along with new technical advances join to make our Navy
Medical Department a progressive organization. I thank you for your
continued support and in making the military health care benefit the
envy of other medical plans. You have provided our service members,
retirees and family members a health benefit that they can be proud of.
I think we have been extraordinarily successful over the years, and
we have opportunities for continued success, both in the business of
providing healthcare, and the mission to supporting deployed forces and
protecting our citizens throughout the United States.
We are one team, with one fight, and we are now in the middle of
that fight. I am certain that we will prevail.
Senator Stevens. Thank you very much. I apologize for being
late. I had another meeting. John Taylor.
STATEMENT OF LIEUTENANT GENERAL DR. GEORGE PEACH
TAYLOR, JR., AIR FORCE SURGEON GENERAL
General Taylor. Mr. Chairman, Senator, it is a pleasure to
be here today for the first time. It is also my very great
privilege to represent the Air Force Medical Service. They are
dedicated to providing outstanding force protection to our
Armed Services as they have so ably demonstrated over the last
year and a half.
The Air Force Medical Service brings important capabilities
to support any operation or contingency as a key component of
agile combat support to the Nation's Aerospace Expeditionary
Forces (AEFs), our sister services and allied forces both
abroad and at home.
We have been transforming for many years. Since the first
Gulf War, we have achieved improvement in every step of the
deployment process from improving predeployment health to post
deployment screening and counseling. We believe in a lifecycle
approach to health care. It starts with accession and lasts as
long as the member is in uniform, and beyond through the
Department of Veterans Affairs.
As we deploy, we are now seeing a more fit and healthy
fighting force for which we have the best fitness and health
data ever. And we know how to take care of them. Our medical
personnel are more prepared than ever. Training such as our
advanced trauma training and readiness skills verification
program assure that our wartime skills are current.
Expeditionary medicine has enabled us to move our medical
forces forward very rapidly, as in the initial deployments
during Operation Iraqi Freedom. The capabilities we bring to
the fight today provide troops a level of care that was
unimaginable just 10 years ago, capabilities that make us a
lighter, smarter and a much faster medical service.
Our preventive medicine teams go in on the very first
planes into the theatre of operations. This small team of
experts gives us vital food and water safety capabilities. They
begin collecting vital water hazard data and provide basic
primary care. In fact, during Iraqi Freedom, one of our
environmental medicine flight personnel actually parachuted
with the Army's 173rd Airborne Brigade as part of the Air
Force's 86th contingency response group and the initial
contingent deployed in a Northern Iraqi air base. This
independent duty medical tech was later joined by five
remaining members of the flight to provide on-scene
environmental security and force protection at that location.
EXPEDITIONARY MEDICAL SUPPORT UNITS
Our surgical units, lightweight, highly mobile
Expeditionary Medical Support units, or EMEDs, can be on the
ground within 3 to 5 hours. EMEDs are comprised of highly
deployable medical teams that can range from large tented
facilities to five-person teams with backpacks. These five
person mobile field surgical teams or MFSTs, travel far forward
with 70 pound backpacks. In them is enough medical equipment to
perform 10 lifesaving surgeries anywhere, at any time, under
any conditions.
OPERATION ENDURING FREEDOM
During a 6-month rotation for Operation Enduring Freedom
one of these mobile surgical teams performed 100 infield
surgeries, 39 of those were for combat surgeries. And when our
sick and injured must be removed from the theater and
transported to definitive care, we have the state of the art
medical air evacuation system.
In fact, another major advance since the Gulf War is our
ability to move large numbers of more critically injured
patients. Our Critical Care Air Transport Teams tend to these
very ill patients throughout the flight providing lifesaving
intensive care in the air. Last year in support of Operation
Enduring Freedom, we transported 1,352 patients through the air
evac system of whom 128 were just such critically ill or
injured patients. And for Iraqi Freedom, we performed over
2,000 patient movements, 640 of those were people with combat
injuries.
And thanks to the Department of Defense (DOD) TRANSCOM
Regulating and Command and Control Evacuation System
(TRAC\2\ES), we were able to track each patient from the point
of pickup to the point of delivery in real time.
It is important to note that each of these new programs
have been woven seamlessly into a joint medical capability.
This joint service interoperability was demonstrated during the
crash of an Apache helicopter last April in Afghanistan. The
two pilots had massive facial and extremity fractures. The
injured pilots were initially treated and moved by an Air Force
pararescue member who had been delivered onsite by an Army
Special Forces helicopter crew. The two were then stabilized by
an Army surgical team, transferred to a C-130 and then air
evacuated out on a C-17.
In flight they were restabilized by one of our Air Force
Critical Care Air Transport Teams and landed safely at a
military base in the European theater to be cared for by a
jointly staffed military regional medical center, and all this
was done within 17 hours of the time they hit the mountain in
Afghanistan. This is just one seemingly unbelievable but in
fact increasingly routine example of our integrated medical
operations.
Together, the three medical services have built an
interlocking system for care for every airman, soldier, sailor,
Marine or Coast Guardsman in harm's way. We have fielded data-
capture mechanisms to extend and enhance our force protection
efforts. Using automated systems, we have documented and
centrally stored almost 37,000 deployed medical patient medical
records since 9-11, capturing almost 71,000 patient encounters.
This is an update to what I told the House Armed Services
Committee last week because it includes Operation Iraqi
Freedom.
We have tools in place to collect relevant environmental
health data and are forwarding them for centralized analysis.
This linkage between individual patient encounters and
environmental data is absolutely critical to ongoing and future
epidemiological studies. We are working hard with health
affairs to ensure we maintain a solid, finely tuned deployment
health surveillance system.
In fact, the Air Force inspection agency assesses the
deployment health surveillance program in each of our bases,
active duty and Air Reserve Component, to ensure the quality of
this vital program. And in the last 2 years, largely through
their efforts and crosstalk, we have reduced significant
discrepancies fourfold.
TRICARE
Another crucial element of protecting our troops is
ensuring peace of mind of their families. We continue to work
hard to optimize the care we provide in our facilities for more
than 1 million TRICARE patients and 1.5 million TRICARE for
Life patients.
We are doing this in many ways by ensuring providers have
support staff, that their processes are efficient, and that
their buildings and equipment are adequate. We look forward to
the next generation TRICARE contracts and are stepping forward
in optimization for these. Both are structured to give more
resources and more flexibility to our local commanders.
RECRUITING AND RETENTION
After all, politics and health care ``is local''. The
challenge we continue to face is medical professional
recruiting and retention. I personally believe the solution is
twofold. First, incentives such as loan repayment, accession
bonuses, increased specialty care, and increased specialty pay
are beginning to make a difference. And again, we appreciate
your critical support.
Secondly, I believe that optimization and facility
improvement projects, those that I mentioned above, will create
a first-class environment of care for our outstanding, well-
trained and highly talented staffs.
PREPARED STATEMENT
In conclusion, as we face the many challenges of our
missions at home and abroad, your Air Force Medical Service
remains committed to offering families quality, compassionate
care and to supporting our troops as they protect and defend
our great country. I thank you for your vital support, the
support that you provide to your Air Force and to our families,
and I look forward to your questions.
[The statement follows:]
Prepared Statement of Lieutenant General Dr. George Peach Taylor, Jr.
Mr. Chairman and members of the committee, thank you for the
opportunity to discuss with you some of the challenges and successes of
the Air Force Medical Service, or the AFMS.
As with all other aspects of the military, the AFMS is transforming
itself.
Transformation is a word that is being regularly used around
Washington these days. To the Air Force, transformation is not just new
technology, such as uninhabited combat aerial vehicles or space-based
radars. Transformation is merging new technologies with new concepts of
operations and new organizational structures.
Think about the Air Force combat controllers on the ground in
Afghanistan directing B-52s to drop directed-munitions within 500
meters from their positions. This was accomplished by using global
positioning satellites, laser range-finding devices, and new state-of-
the-art munitions to provide a new kind of effect: enhanced close-air
support, which proved to be pivotal in the fight with the Taliban. This
success serves as an example of one of many progressive steps the Air
Force is taking in its march toward Transformation.
The Air Force Medical Service is no stranger to transformational
changes. In many ways we lead the Air Force and like to say ``that we
were transforming before transformation was cool.'' Our modular,
lightweight medical and preventive medicine teams, same-day
laparoscopic surgery, advanced imaging--among many other components--
have changed the face of military medicine, from home base to
battlefield.
Our five Air Force Medical Service core competencies provide
compelling lenses through which we view the transformational
activities.
I would like to briefly describe each core competency and share
some of the exciting accomplishments we have achieved under each.
Our first Air Force Medical Service's core competency is
population-based health care. As the name indicates, population-based
health care strives to keep our entire beneficiary population healthy
by preventing disease and injury. But, if any do become sick or
injured, our system will provide exceptional care.
Our next core competency is human performance enhancement and
sustainment. These include methods and equipment that protect our
forces from harm and permit our troops to perform their missions
better.
Fixed wing aeromedical evacuation, our third core competency,
addresses the innovative and life-saving ways we use aircraft to
transport patients from the theater of operations to the nearest
capable medical treatment facility.
Our fourth core competency, medical care in contingencies, entails
all the training, equipment, and logistics needed to provide care
during humanitarian or combat operations.
World health interface, our final core competency, recognizes the
importance of interaction with other nations. Air Force medics are
called to serve from Atlanta to Afghanistan, and from San Antonio to
Sierra Leone. Therefore, we have institutionalized training programs
that teach medics the language and customs of those countries in which
they might be called to serve.
These five core competencies are the heart and soul of the Air
Force Medical Service. I would like to describe each in a bit more
detail to better demonstrate to you the innovative ways in which the
Air Force Medical Service is transforming itself.
Population-Based Health Care
The U.S. military health care system cares for 8.3 million people
and costs $26 billion. This huge system is in every state and in
numerous countries. Yet, as immense as this system is, I adhere to the
philosophy that all health care is local.
What matters most in medicine and dentistry is the care our
patients receive from their provider. It is my mission--my passion--to
ensure that every provider has the leadership, training, people,
facility space, and medical equipment he or she requires to give those
patients the care they need, the care they deserve. Our first core
competency, population-based health care, is critical to ensuring this
becomes a reality.
We have transitioned from the old medical paradigm--treating sick
people--to the new paradigm of preventing people from getting sick in
the first place. The old way makes for better TV drama, but the new way
makes for better medicine. This new paradigm is called population-based
health care. The programs I will discuss support population-based
health, especially how it applies to our active duty forces.
Because of the global war on terrorism, there has never been
greater imperative to have a military force that is fully ready to
``fly the mission.'' Our comprehensive Individual Medical Readiness
program, ensures our military members are ``medically ready'' to
perform.
To help illustrate the Individual Medical Readiness program, I ask
you to think of an aircraft--a new F/A-22 fighter, for instance. From
the moment each aircraft enters our arsenal, it undergoes continuous
monitoring, routine inspections, preventive maintenance, and if needed,
repairs. These activities happen before, during, and after this weapon
system is employed.
A far more valuable resource--our airmen, the ``human weapons
system''--receive that same level, if not more, of devoted care.
Through our Individual Medical Readiness program, we constantly monitor
the health of our airmen through inspections and preventative
maintenance--called Preventive Health Assessments--and, if needed,
repairs.
The Individual Medical Readiness program has four main components,
the first of which is the Preventive Health Assessment. At least once a
year, we review the total health care needs and medical readiness
status for every airman. During this appointment we make sure they have
received all recommended and required preventive care, screenings,
immunizations, and assessments. Preventive Health Assessments are the
equivalent of the routine inspections and preventive maintenance
provided to aircraft.
Second, at each visit, whether in garrison or deployed, we take
care of our troop's complaints, look for other preventive
interventions, and ensure their fitness for duty.
Third, we perform medical evaluations before and after troops
deploy so that we can monitor the effect--if any--the deployments have
on their health.
Finally, we have created innovative new information systems
designed to track all individual medical readiness and preventive
health care requirements. It is called the Preventive Health Assessment
Individual Medical Readiness program (PIMR).
At the local level, PIMR can tell the medics which troops need
blood tests, evaluations, or vaccines, who is healthy enough to be sent
to the field, and who should remain behind until they are healthy. At
the global level, PIMR provides leaders near real-time statistics that
tell them what percent of their troops are medically fit to deploy.
PIMR's metrics are also used to provide feedback and shape policies and
programs so we can continually improve the readiness of our force.
Population-Based Health Care is more than just the method to keep
the active duty members healthy. It benefits all beneficiaries--active
duty, their families, retirees and their families, and is our
overarching model for healthcare. Our AFMS must accomplish three
critical processes to ensure full-fledged Population-Base Health Care.
First, care team optimization. An optimized primary care team, for
example, has as its members a provider, nurse, two medical technicians,
and one administrative technician. The team is provided the optimal
number of exam rooms, medical equipment, and support staff needed to
ensure that such things as facility constraints and administrative
responsibilities do not hinder their ability to provide care to our
airmen and their families. In such teams, our medical staff flourish.
Where we have optimized our primary care clinics, we have enjoyed
success. Based upon this success, the AFMS has embarked upon expanding
this strategy. Soon, every clinical and non-clinical product line will
undergo an expeditionary capability analysis, clinical currency
analysis, and business case analysis to determine how best to optimize
the use of our resources.
In short, we have seen that optimization has great potential in the
primary care setting, so now we hope to spread that success by
optimizing specialty care. This year we will launch pilot programs for
the optimization of orthopedics, general surgery, otolaryngology, OB/
GYN, and ophthalmology.
The result of optimization is clear: Our people are receiving
outstanding healthcare delivered by highly trained teams.
A second critical process of Population-Based Health is ``PCM by
name.'' PCM stands for ``primary care manager.'' A PCM is a provider
who takes active oversight in every aspect of a patient's care.
Beneficiaries are assigned a ``PCM by name,'' meaning they will
routinely see that same provider. Previously, beneficiaries would
arrive at the clinic and frequently did not know who their provider
would be that day. Now, through PCM by name, they are assigned to a PCM
who will see the patient for all routine medical care. The PCM becomes
much like a trusted, small-town family doctor who becomes intimately
involved in the care of the patient and his or her family.
We have over 1.2 million customers enrolled to our 74 medical
locations--and 100 percent of those beneficiaries are enrolled to a PCM
by name.
The tandem success of the Optimization and Primary Care Manager by
Name efforts are serving our TRICARE beneficiaries well. The Health
Employee Data Information Set Standards--or HEDIS--are the civilian
national standards by which most Managed Care Organizations are
measured. Here is how HEDIS ranks some of our efforts compared to
civilian commercial health care plans:
--For providing timely cervical cancer screenings, the Air Force is
in the top 10 percent of all health care plans in the United
States.
--For breast cancer screenings the Air Force surpasses 66 percent of
commercial plans.
--Our diabetic care program is in the top 9 percent of all similar
plans nationwide.
And, recently, the Air Force Medical Service was recognized by
civilian experts at the Kilo Foundation as one of two U.S. health care
organizations on the cutting edge of optimizing health care delivery--
the other organization being Kaiser-Permanente.
We optimized our care teams to deliver the best care, now we must
also optimize the buildings in which our patients receive that care.
Facility recapitalization is the third critical process that must be
accomplished to support population-based health.
Whether we are talking about the human body, aircraft, or
buildings, the more each ages, the more they wear out, break down,
creak and leak. They become more expensive to maintain. For that
reason, the Defense Health Program currently supports the goal of
medical facility recapitalization at a 50-year rate rather than the 67-
year rate provided to other, non-health-care facilities.
We use the funds we are provided annually to pay for necessary
renovations, modernization, and replacement needs.
Before I discuss our remaining AFMS core competencies, I will
mention a few population-based health care items I find worthy of
mention, one of which is our success in suicide prevention.
Suicide is the most preventable cause of death, yet is the 11th
leading cause of death in the United States. Among people of military
age, it is the fourth leading cause of death behind accidents, cancer,
and heart attacks.
Fortunately, suicide among our Air Force members and their families
is nearly the lowest it has been in 20 years.
We teach our leadership, airmen, and family members how to
recognize, assist, and intervene when they identify members who might
be contemplating suicide. Our efforts are succeeding. Throughout the
mid 1990s, there were over 14 Air Force suicides for every 100,000
members. That number is now just 8.3 for every 100,000. We are striving
hard--very hard--to lower it yet more. We recognize that we can never
completely eradicate suicide, but every life saved is crucial to the
Air Force. And the quality of life for all those who seek and receive
care is immeasurably enhanced.
Another important quality of life initiative is our focus on
enhancing obstetrical care in our military treatment facilities for our
patients. We are working very hard across the Air Force, and indeed
DOD, to optimize our OB programs. We are increasing routine prenatal
ultrasound capability, improving continuity of care with patients and
OB providers, and enhancing OB facilities to provide more comfortable
labor and delivery rooms.
Preliminary findings from the specialty care optimization pilot at
Nellis AFB, show increases in access to care, in patient-provider
continuity, and an increase in mothers desiring to deliver their babies
at Nellis. In the last year alone nearly 11,000 mothers-to-be visited
our OB clinics for a total of 193,000 visits. Carrying through on these
optimization efforts, we feel confident that when it is time for our OB
patients to choose their provider, they will choose their local
military treatment facility. They will choose us.
Our optimization efforts throughout the Air Force Medical Service
are complemented by partnerships with Department of Veterans Affairs
clinics and hospitals. The DOD has seven joint venture programs with
the VA; the Air Force oversees four of them at Travis, Elmendorf,
Kirtland, and Nellis Air Force Base Hospitals.
One of our most successful joint ventures is our first--Nellis Air
Force Base's VA/DOD hospital. This joint venture replaced the outdated
Nellis hospital and offered VA beneficiaries a local federal inpatient
facility for the first time in the area's history. The facility enjoys
a fully integrated Intensive Care Unit, operating suite, emergency
room, post anesthesia care unit, and shared ancillary services.
Kirtland's joint venture is also impressive. There, the joint
venture has gone beyond the sharing of staff and facilities. At
Kirtland, the Air Force and VA have created Joint Decontamination and
Weapons of Mass Destruction Response Teams. Their teamwork will permit
a homeland defense capability that is superior to either organization
could provide separately.
Our four joint venture opportunities saved $2.5 million and avoided
over $16 million in the just the last two fiscal years. Not all DOD
hospitals are candidates for joint ventures, but we are excited about
finding those that are and investing in the opportunity.
Partnerships with the VA where they make good sense not only save
money; they enhance care to both of our beneficiary populations. The
new contracts promise enhanced pharmacy support and health care to
beneficiaries.
An additional enhancement to the DOD's health care benefit is that
of Tricare For Life--the extension of Tricare benefits to our retirees.
This program has dramatically improved the quality of life for our
Medicare-eligible retirees and their families. In the first year,
Tricare for Life produced 30 million claims. The program also
significantly improved access to pharmaceuticals to our retiree
population. Retirees appreciate both the quality of care and the
knowledge that the country they proudly served is now there to serve
them.
I have described many activities the AFMS performs to ensure that
the airmen we send into the field are healthy. But, once they are
there, we must also work to ensure they stay that way--that they are
protected from injury, disease, and biological and chemical weapons. We
must provide an operations environment that is safe. This leads me to
our second core competency, Human Performance Enhancement and
Sustainment.
Human Performance Enhancement and Sustainment
Airmen are our most valuable assets. Their readiness directly
impacts the combat effectiveness of the United States Air Force.
Therefore, it is not good enough to just have disease-free troops, they
need to be working at their optimal performance level during strenuous
military operations. To that end, the Air Force Medical Service has
developed a Deployment Health Surveillance program that ensures and
protects the health of its members from the day they enter service and
don their first uniform, during deployments, and throughout their
entire career.
Deployment Health Surveillance is more than just the application of
exams immediately before and after a deployment; it is a Life Cycle
approach to health care that lasts as long as the member is in uniform
and beyond. Some of the most recent developments in Deployment Health
Surveillance are the most exciting. These include technologies that
rapidly detect and identify the presence of weapons of mass
destruction, technologies such as genomics, bio-informatics, and
proteomic clinical tools.
Each of these state-of-the-art efforts promises speedy
revolutionary diagnostics, enabling near real-time bio-surveillance.
And, whereas, most bio-chemical detectors take hours or days to detect
and warn us that agents have been released into the environment, the
sensors we are now developing will have near real-time capability to
warn us of an attack.
The AFMS was the first to transition polymerase chain reaction
technologies into a fielded biological diagnostic detection system.
This technology keeps watch over troops in the field and our homeland.
It provides better protection for our entire nation while
simultaneously revolutionizing daily medical practice.
Whether these detection units stand sentinel over military men and
women overseas or guard major population centers here at home, their
presence translates into markedly decreased mortality and morbidity.
Additionally, because it can quickly detect and identify pathogens, it
decreases wasted time and resources in laboratory and therapeutic
interventions.
The AFMS is working to overcome another threat to our troops and
citizenry--a threat more often associated with science fiction than
with current events: directed energy weapons--lasers. Directed energy
devices are now commonplace. Hundreds of thousands of lasers are
employed by many countries around the world . . . mostly for peace,
many for war. Militaries, including our own, use lasers in weapons
guidance systems to help them drop bombs with pinpoint accuracy.
In response to this threat from our enemies, we developed--and
continue to improve upon--protective eyewear and helmet faceplates.
These devices are designed to absorb and deflect harmful laser energy,
thus protecting pilots from the damaging and perhaps permanent eye
injuries these weapons inflict.
We are also investigating commercial off-the-shelf, portable
medical equipment that can quickly scan retinas and automatically
determine if a person's eye has suffered damage from lasers.
The AFMS is teaming with other Air Force organizations to
transition several protecting and surveillance technologies to allow
our forces to enter, operate and safely prevail within the laser-
dominated battle space.
Lasers are not the only threat to our forces. There is also the
familiar threat of biological and chemical weaponry. Congressional
members and their staff, journalists, post office workers, and average
citizens fell victim to anthrax attacks in the fall of 2001. As
sobering as these attacks were, we were fortunate they were committed
with a biological weapon for which we had a ready defense--an
antibiotic--and that the anthrax was delivered in small amounts.
Our nation and its medical community learned much from the
incident; so did our enemies. They will know better how to strike us
next time, and we must be prepared.
To detect and combat such a threat, the AFMS is developing
detection, surveillance, and documentation systems to help us recognize
and respond to future biological and chemical warfare attacks. The
Global Expeditionary Medical System--or GEMS--is one such system.
GEMS was first developed and deployed during Operation DESERT
SHIELD/DESERT STORM as a means to monitor and help protect the health
of deployed forces. During that initial deployment, it captured over
11,000 patient encounters in the field and relayed this valuable
information to what is now the Brooks City Base in Texas for analysis.
GEMS is now a mature, fully functioning asset. It establishes a
record of every medical encounter in the field. It then rapidly
identifies clinical events such as a potential epidemic. Whether the
outbreak is accidental such as food poisoning, or intentional such as
the release of a weapon of mass destruction like Anthrax at an airbase,
GEMS can quickly alert medics about the presence of the weapon and
allows our medics to attack and defeat the biological or chemical agent
before its effect can become catastrophic.
GEMS does not look like much . . . it is a ruggedized laptop
computer with a few small attachments, but its toughness and small size
make it ideal for troops in the field. GEMS will soon be incorporated
into the Epidemic Outlook Surveillance system, or EOS. EOS is an
initiative to network--to link together--all systems that detect and
identify biological and chemical warfare agents. It also incorporates
all data produced from provider-patient encounters. From this, medics
and leadership can monitor the possible presence of weapons of mass
destruction, determine their current and predicted impact on troops,
and respond with precision to defeat their effect. This is all
accomplished to protect not just a base, nor theater of operations;
rather EOS will provide overarching, worldwide oversight of the health
of our troops.
What is fascinating about this system is its speed. The current
standard to detect and identify a biological or chemical agent--and
contain the epidemic it could create--is five to nine days. Aboard
ship, or in a military base, the resources needed to care for the
infected and the high casualty rate would overwhelm the mission. Even
if the agent were detected in the first three days, we expect that up
to 30 percent of our troops would fall ill or worse.
When it comes to identifying chemical and biological weapons
attacks, lost time means lost lives. We are fast now. We strive to be
faster. Our goal is to recognize and combat a potential epidemic within
the first three hours of its introduction into the population. We are
working with the other services to create sensors with this capability.
These technologies are just over the horizon, but we are developing
man-portable sensors capable of detecting chemicals and pathogens
almost instantly. When fully developed, these sensors will have the
capability to read the genetic structure of a biological agent to tell
us exactly what it is and what antibiotics would best defeat the
attack.
Obviously, such programs have both military and civilian
application, so we are working with many other military, federal,
university, and civilian organizations to develop, deploy, and share
this amazing technology.
The enemy is not the only threat our troops face. During extended
operations, our airmen find themselves combating fatigue. Physical and
mental exhaustion lead to judgment errors, errors that in combat can
cost lives. With its ``Global Reach, Power and Vigilance'' mission, the
Air Force continues to strain the physiologic limits of its aircrews.
It must develop methods of protecting its troops from the dangers of
fatigue, for fatigue is a killer in the battlefield.
We have been working hard with the Air Force Research Laboratory,
Air Combat Command and our aircrews to develop advanced techniques to
maximize performance and safety on long-duration missions. These
techniques include planning missions around the body's natural sleep
cycles--the circadian rhythm--diet manipulation, and pharmacological
and environmental assistance.
Such activities greatly aid our force-protection measures in an
ever-changing battle space. But, during operations, the AFMS' ``bread
and butter'' is the level to which we can properly treat and move
wounded battle participants.
This leads me to our third core competency: Fixed Wing Aeromedical
Evacuation.
Fixed Wing Aeromedical Evacuation
We have invested many resources and much time into keeping troops
healthy and enhancing their performance. But in the operational
environment, people do become sick. They do get injured. For such cases
we developed an aeromedical evacuation system that can move patients
from the field to definitive care, often within hours of their
acquiring the illness or injury.
The Aeromedical Evacuation System is a unique and critical part of
our nation's mobility resources. The need to move critically injured,
stabilized patients from forward areas to increasing levels of
definitive care has driven significant changes in the fixed-wing
environment.
In the past, Aeromedical missions were limited to certain airframes
such as the C-141 cargo aircraft or our special C-9 Nightingale AE
aircraft. However, aeromedical evacuation is a mission and not a
particular aircraft platform; and it is a mission recognized as a core
competency within the larger airlift mission. As we retire our aging AE
platforms and transition from dedicated to designated aircraft in the
mainstream of airlift flow, we are developing new tools such as the
Patient Support Pallet, or PSP.
The PSP is a collection of medical equipment compactly assembled so
that it can easily fit into most any cargo or transport aircraft. When
needed, it is brought aboard, unpacked, and within a short time is
transformed into a small patient care area. This means that patients no
longer have to wait hours or even days for an aeromedical evacuation
flight. Just give our medics a PSP and an hour, and they will take the
C-5 that just unloaded troops and tanks, and will convert a small
corner of that plane into an air ambulance.
Our 41 PSPs strategically positioned around the globe permit any
suitable airframe in the airlift flow to be used. This awesome
capability minimizes delay of movement, maximizes available airlift,
and most importantly, saves lives. We plan to buy more.
Insertion of critical care skills early in this process is provided
in the form of specially trained Critical Care Air Transport Teams, or
CCAT teams. These teams--comprised of a physician, nurse and
cardiopulmonary technician--receive special training that enables them
to augment our air evacuation crews and deliver intensive care support
in the airborne environment. Our Active Duty medics have 42 CCAT teams,
but our ARC forces are full partners in this new capability. The Air
Force Reserve contributes 25 CCAT teams, and the Air National Guard 32
teams to our AE mission. Each is ready for rotation into the AEF along
with their Active Duty counterparts.
Another valuable tool is the TRANSCOM Regulating and Command &
Control Evacuation System, otherwise known as TRAC\2\ES. TRAC\2\ES is a
DOD/Joint enterprise that allows us to plan which patients should fly
out on what aircraft, what equipment is needed to support each patient,
and what hospital they should fly to; and it provides us in-transit
visibility of all patients all the time. TRAC\2\ES provides command and
control of global patient movement in peacetime, contingencies and war.
TRAC\2\ES is an overwhelming success. It has accomplished all of
the goals specified in the re-engineering process and has produced
benefits that no one anticipated. To date:
--There have been more than 1,700 patients/soldiers moved as a result
of activities during OEF, and nearly 17,000 such moves
worldwide last year.
--Every patient was directed to the appropriate treatment facility
for the needed care.
--And an amazing 100 percent in-transit visibility has been
maintained on all patients moved through the TRAC\2\ES system.
TRAC\2\ES is also de-linked to specific aircraft. This is critical
to its success, especially during the activation of our Civil Reserve
Air Fleet or CRAF. The CRAF is comprised of up to 78 commercial
aircraft--both cargo and passenger--that are provided to the Department
of Defense by civilian airline companies. We use them to transport
material and people into the theater of operations. We could also use
them to potentially evacuate sick or injured troops out of the theater.
If so, TRAC\2\ES will still function, regardless of the service,
regardless of the aircraft.
Patient movement during current operations has incorporated all
aspects of this continuum: maintenance of health in the field, use of
organic airlift, versatile equipment support packages, early-on
critical care intervention, and information systems that track and
inform leadership of the health and location of their troops.
From battlefield injury to home station, there is seamless patient
movement under the umbrella of qualified, capable aircrew members and
trained critical care professionals.
I must mention here, that 87 percent of the aeromedical evacuation
capability I have described resides within the Air Force Reserve
Command and Air National Guard. These dedicated men and women of these
organizations are truly our Total Force partners.
Medical Care in Contingencies
Medical Care in Contingencies, is our fourth core competency and
one in which we have also seen significant transformation.
The Air Force Medical Service provides the full spectrum of ground-
based medical care during contingencies. Described as a ``Red Wedge''
capability, expeditionary medical care begins with a rapid ramp-up of
medical capability. First into the field is our small Prevention and
Aerospace Medicine--or PAM--Team. PAM teams are 2- to 4-person teams
who are our first-in-and-last-out medics. They are inserted with the
very first troops and are capable of providing health care, on
location, before the first tent stake is in the ground.
Team members include an aerospace medicine physician,
bioenvironmental engineer, public health officer and an independent
duty medical technician. They provide initial health threat assessment
and the surveillance, control, and mitigation of the effects of the
threat. Additionally, the aerospace medicine physician and independent
duty medical technician provide primary and emergency medical care and
limited flight medicine.
As forces start to build in theater, so does the size of the
medical contingency. The PAM team is quickly followed by a small but
exceptionally skilled Mobile Field Surgical Team [MFST].
This highly trained surgical team includes a general surgeon, an
orthopedic surgeon, an emergency medical physician and operating room
staff, including an anesthesia provider and an operating room nurse or
technician. The 5 team members each carry a 70-pound, specially
equipped backpack of medical and surgical equipment. Within these few
backpacks is enough medical equipment to perform 10 emergency, life-or-
limb-saving surgeries without resupply.
By putting backpack providers deep into the theater or operations
we save time and we save lives. No longer do we wait for the wounded to
come to us, we take the surgery to the soldier.
The MFST's capability has been proven in Operation Enduring
Freedom. For example, less than one month after Sept. 11, Air Force
medics assigned to Air Force Special Operations in OEF saved the life
of an Army sergeant who lost nearly two-thirds of his blood volume when
he fell and severely damaged his internal pelvic region. Within
minutes, an Air Force MFST reached him and worked more than four hours
to stabilize him enough for transportation to a U.S. military medical
facility.
A Canadian journalist at Bagram Air Base--not far from Kabul,
Afghanistan--was horribly injured when a grenade ripped open her side.
Our medics were there instantly to provide initial stabilization,
treatment, and her first surgery. Our Aeromedical and CCATT teams
arranged rapid aeromedical evacuation and provided care in the air. The
TRAC\2\ES system tracked her movement from Southwest Asia to Europe. It
provided early warning to the receiving facility of her condition and
extent of her wounds. When she landed she was met by our medics and
taken to a military hospital for definitive care.
Both patients survived. Just a few years ago, before we created
this capability, both would have died.
We can provide full spectrum care--anytime--anywhere.
Expeditionary Medical Support--EMEDS--is the name we give our
deployed inpatient capability. The small PAM and MFST teams I described
are the first two building blocks of an EMEDS. To them, we add 17 more
medical, surgical, and dental personnel. These medics bring with them
enough tents and supplies to support four inpatient beds. We can keep
adding people and equipment in increments as needed until we have
erected a 125-bed field hospital. A unique capability of EMEDS is that
they are equipped with special liners, ventilation and accessories to
protect against biological and chemical warfare attacks.
As an additional measure to defend against these weapons, we field
Biological Augmentation Teams. They provide advanced diagnostic
identification to analyze clinical and environmental samples centered
around RAPIDS, our Rapid Pathogen Identification System. Each team has
two laboratory personnel who can deploy as a stand-alone team or in
conjunction with an EMEDS package.
After our successful deployment of Biological Augmentation Teams to
New York City in response to the October 2001 anthrax attack, we
realized just how invaluable these teams were to local public health
and Centers for Disease Control officials. Since then, we have reached
a total of 30 fully staffed and equipped teams, and additional 14
manpower teams designed to backfill or augment the other teams. They
have been--and continue to be--deployed throughout OPERATION Enduring
Freedom.
A common attribute of each medical team I have described is that
they are small. The Air Force expeditionary medical footprint is
shrinking. These smaller units can be assembled in increments;
therefore, are flexible to the base commander's requirements.
Their small size makes them cheaper, easier, and faster to
transport. A few years ago we used to talk about how many aircraft we
needed to move our huge Air Transportable Hospitals into a theater. Now
we talk about how many pallets we need on an aircraft.
In just a little over a decade, we have become far more capable
with fewer people, less size, less weight, less space--and less time.
This is important. Speed counts. CNN claims it can have a
journalist anywhere in the world reporting within seven minutes of an
incident. We may not beat CNN to the scene, but our light, highly-
mobile expeditionary medical support teams will be on the ground
shortly thereafter--perhaps within as little as three to five hours.
For any humanitarian or combat contingency, our EMEDS concept is a true
force multiplier. It gives the combatant commander state-of-the-art,
worldwide medical care for his deployed forces.
Our transformation has accelerated the speed with which Air Force
medics get to where they are needed. Our training programs ensure that
once they get there, they are fully capable of providing life-saving
care.
Two medical training programs are especially crucial to this
capability; one is our Readiness Skills Verification Program (RSVP).
Each member of a deploying health care team, whether a physician,
logistician, administrator or nurse, will be called upon to perform
numerous tasks in the field, tasks they would never encounter in their
home-base medical facility. The RSVP ensures these troops train on, and
master, each of these must-know tasks.
Our medics practice them routinely. The list is varied: treating
tropical diseases, linking our computer to foreign networks, using
ruggedized surgical equipment in field tents--troops must master these
tasks before their boots touch the ground in a deployed location.
The other medical training program vital to our expeditionary
medicine mission is the Center for the Sustainment of Trauma and
Readiness Skills, or C-STARS.
Because our military physicians care for arguably the healthiest
population in the world, the medical problems they see during the
normal duty day are different from the traumatic and life-threatening
injuries the providers will encounter in the battlefield.
To prepare our medics to care for these injuries, we train them in
one of three C-STARS locations: civilian hospitals in Cincinnati--where
our Reserve personnel train; St. Louis--where Air National Guard medics
train; and Baltimore where active duty personnel train. Our staff work
side-by-side with civilians in these facilities to care for patients
suffering from knife and gunshot wounds, crushing injuries, and other
traumatic wounds; the kind of injuries our medics can expect to
encounter while deployed.
Hundreds of our medics have trained at C-STARS over the last 2
years. At one time, more than 75 percent of the Air Force special
operations medics in Afghanistan received their first ``battle-field
medicine'' experience at C-STARS, as have all of the CCAT care-in-the-
air teams I mentioned earlier.
Interfacing with World Health
Our allies and coalition partners around the world are paying close
attention to these initiatives. They are eager to work with us in
improving their military medicine programs. This leads me to discuss
our final core competency, Interfacing with World Health.
The Department of Defense's Joint Vision 2020 states that today's
U.S. forces must be prepared to operate with multinational forces,
government agencies, and international organizations. The Air Force
International Health Specialist Program fulfills this mission. The
International Health Specialist program identifies medics with
specialized language and/or cultural skills, trains these airmen to
enhance their skills, and provides a database of medics tailor-made for
specific international missions.
Active Duty, Air National Guard, and Air Force Reserve
International Health Specialists regularly interact with the U.S.
Unified Command Staff, non-governmental agencies, members of foreign
military units, and interagency personnel. They provide insightful
recommendations on a variety of issues and situations.
Whether assisting with blast resuscitation and victim assistance
missions in Cambodia, conducting on-site capability surveys in Sierra
Leone and Senegal, or by participating in discussions on international
humanitarian law, our International Health Specialists are at the
forefront of global health engagement. Their involvement in host-nation
exercises and civic assistance activities ensures we are ready to
deploy assets wherever and whenever needed, and that the Air Force
Medical Service can effectively engage in multi-national environments.
Through our Professional Exchange Program, foreign military
physicians provide care shoulder-to-shoulder with our staff in Air
Force medical facilities. In addition, our Expanded International
Military Education and Training Program uses Air Force medics to
``train the trainers'' of foreign military and civilian medical
facilities. In the last couple of years we have trained 1,700
healthcare providers in 18 countries. We share our expertise on how to
train and prepare for, and react to, medical contingencies. Often, our
foreign students are receiving such instruction for the very first
time.
Ultimately, if a regional contingency does occur, our medics will
be able to respond to it as one of many partners in a carefully
orchestrated international coalition of medics.
To summarize, those are our five core competencies: Population-
based Health Care, Human Performance Enhancement and Sustainment, Fixed
Wing Aeromedical Evacuation, Medical Care in Contingencies, and
Interfacing with World Health.
Human Resources
Our successes in these core competencies could not be accomplished
were it not for the phenomenal people whom we recruit and maintain
among our ranks. We know our medics are among the best in their fields.
For example, the internal medicine program at Wilford Hall Medical
Center at Lackland AFB, Texas, recently scored third out of 398
programs nationwide during the Medical Resident in Training
examinations, placing them in the top 1 percent in the nation. This is
extremely impressive when one considers we're being compared to medical
programs such as Harvard's. This is but one example of the caliber of
our nearly 45,500 Active Duty and Reserve Component medical personnel.
This number includes more nearly 1,400 dentists, 5,000 physicians, and
7,000 nurses. However, attracting and keeping these troops is
difficult. We seek only the most educated and dedicated nurses,
physicians, and dentists. Obviously, those attributes are also highly
sought by civilian health care organizations.
The Air Force offers these young professionals a career of great
self-fulfillment, awesome responsibility, and excitement. The civilian
market offers these incentives, too, but in many cases--in most cases--
provides a far more attractive financial compensation. Furthermore, the
life and family of a civilian provider is not interrupted by
deployments--something our troops are experiencing at a frequency not
seen since World War II.
These deployments are a burden to our active and reserve forces. I
am keenly aware of the elevated use of our Air Reserve Component over
the last decade, and the difficulties deployments create for their
family and work lives. My staff does their utmost to only use ARC
forces on voluntary status, to activate them for the shortest time
possible, and to call upon their services only when other options are
not available.
However, it is for these reasons--the lure of more attractive
civilian compensation and the frequent deployments--that we find it
difficult to attract the kind of medical professionals we badly need.
For instance, our fiscal year 2002 recruiting goal was to acquire
over 300 fully trained physicians--we recruited 41. We required 150 new
dentists--we recruited 39. Nurses, we needed nearly 400--we recruited
228.
Fortunately, last year's National Defense Authorization Act permits
increased compensation for these skills. It allows for loan repayment,
increased accession bonuses and specialty pay. I thank you for
providing these incentives. They are very useful tools and a good start
toward obtaining the quality and quantity of medical professionals we
so urgently need.
Conclusion
In conclusion, I am incredibly proud of our Air Force medics and
honored to lead them. Each of these five core competencies demonstrates
how far the Air Force Medical Service has transformed since the fall of
the Berlin Wall, especially in the last five years. We will continue to
anticipate the challenges of tomorrow to meet them effectively.
We are very proud to have a leading role in support of our
expeditionary Air Force. As the U.S. Air Force focuses more and more on
improved effects, we are in lockstep with the line in our ability to
provide the right care at the right time with the right capability. We
remain at the right shoulder of war fighters, at home base to provide
for a healthy workplace and home, and in the field to keep war fighters
protected and at the peak of their mental and physical capabilities.
We thank you for the critical support you provide that makes this
possible.
Senator Stevens. Senator Inouye, you heard most of the
testimony. Would you like to ask questions first?
Senator Inouye. I thank you very much, Mr. Chairman. Before
I proceed with my questions, I'd like to make four
observations. Whenever a military person is wounded on the
field or on a ship or in the air, I believe the first person he
calls for is a medic or corpsman. That was my experience. No
one called for his wife, but they called for a medic.
Secondly, whenever the chairman and I have visited bases
and camps, met with enlisted personnel and officers, the first
question or the bulk of the questions asked refer to health
care for dependents. In fact, very few have ever touched upon
pay raises. It is always on health care for my kids or my wife.
Third, it is obvious that morale depends upon the level of
care that the personnel, their spouses, and their children
receive.
And fourth, this is a personal matter, but I say it in
looking over the citations of medals for high bravery,
especially for medals of honor. This is a common phrase, he
killed 25, captured 18. Medics do not kill or capture. As a
result, medals of courage for medics are very, very rare, and I
think something should be done with that because if you ask any
infantrymen or any Marine who will tell you that the bravest of
them all are the medics or the corpsmen. And somehow, our award
giving system does not cover that.
INCREASED MEDICAL COSTS
And so with my question, I have a general question for all
three of you. Since 9-11 the military has been taxed with
additional missions both here and abroad. You have cited all of
them. Each additional requirement results in increased medical
costs, which are not always accounted for in the budget or
fully covered in the supplemental request. The monitoring of
our personnel before, during and after they are deployed is a
result of the lessons learned after the Gulf War.
Additionally, costs increased to backfill deployed medical
personnel, handle casualties of war, and treat personnel in
theater and at home. With our continued involvement in these
missions in the upcoming fiscal year, I'd like to hear from the
services on how they are executing fiscal year 2003 and what
they anticipate for the next fiscal year 2004.
MEDICAL BUDGET SHORTFALL
And my question will be for the services, will your
services have sufficient funds to execute fiscal year 2003 and
do you anticipate any budget shortfalls in fiscal year 2004?
Are there ways to address the potential shortfall in fiscal
year 2004?
Because I'm certain all of us realize that we will be
involved in the continuous global war on terrorism, not for the
next 6 months, not for the next 6 years but much more than
that. So with that in mind, General Peake?
General Peake. Well, sir, first I would like to thank the
committee for the help with the supplement that is working its
way to us now and the $501 million that was designated for the
Defense health program with the comments that need to get
focused down to the direct care system.
We haven't seen yet the amounts that will come down to us.
It is clearly needed because we have been forward funding the
effort that you have described, sir, from opening places like
Fort McCoy and Fort Dix, where we do not necessarily have a
presence yet, mobilizing soldiers, purchasing their
prescriptions, providing them their glasses, all of those
things to make them ready medically to go with the force.
We have deployed in the Army now about 3,471 professional
fillers out of the day-to-day health care environment into the
hospitals that are in Iraq and into the brigades and battalions
of our Army to provide them with medical support. And those
people we have backfilled partially with reservists. They are
terribly important to us. But others we have had to reach out
and contract.
Those numbers we are trying to do good accounting for and
we look forward to the moneys coming out of the supplement to
help us to defray those costs so that we, because what we had
borrowed from is the day-to-day health care operations that go
on in our large organization, that deliver health care to
families and soldiers and so forth. We also have family members
coming in from the Reserves who now are TRICARE eligible and we
have an obligation to provide them quality care as well.
So from the, from the global war on terrorism, aspects of
it, sir, we are looking to see the money that gets to us from
the supplement and there may or may not be more required to
cover just that particular aspect for fiscal year 2003.
Regarding fiscal year 2003, I am leveraging potential money
in our maintenance accounts to be able to ensure that we are
covering the health care that we are, should be doing at the
quality we should be doing it for our full regular mission. I
would tell you, sir, we are busier than just Iraq. We have
Afghanistan going. We have people in Colombia, the Philippines,
Honduras and Bosnia and a Kosovo mission as well. So it is a
very, very busy military and therefore very busy medical
structure as well.
With all of that activity, it creates a bit of a unsettling
of our business process so we really do have additional
expenses that come up. This is a new expense that will have to
be accounted for that is not yet accounted for.
As we look to 2004, we will be redeploying our forces. As
you say, sir, we will still have people deployed doing the
variety of missions that go along with the post-Iraq business
as well as the other areas that I have spoken about.
We will have to face what potentially happens with the
retention of our soldiers and so forth, which always creates a
bit of a turmoil when folks start to return and readjust their
lives and so forth. Right now, we are, we use the civilian care
and we hire other professionals and nurses, as an example, to
come and work in our hospitals to make up that delta, so we can
continue the missions in our military hospitals. So those
become the kind of bills that we will be facing in fiscal year
2004 as well.
In addition, we are doing the next contracts. There are a
variety of things like appointing and utilization management
that come back to the military treatment facilities instead of
at the contractor level, and we will have to figure out how
much that is going to cost us to get those things restarted
within our own organizations.
In the long run, we think it is absolutely the right thing
to do, but there may be some startup costs that will have to be
identified, and we are looking at that as well for 2004.
Admiral Cowan. Sir, I will try to answer your question with
a little different approach. Both fiscal year 2002 and fiscal
year 2003, Navy medicine has been funded adequately. We are
often asked are you fully funded and we say we are adequately
funded. We have enough money to get properly through the year
to execute our mission and to not require either supplementals
or reprogramming.
At an adequate funding level, we are sustainable for a long
period of time, but we do not get at our backlog of military
construction, repair, investment, capital investment, new
equipment and so on. In fact, we may at this level be getting
slightly behind. The newest building in which health care is
delivered in Guam was built in 1952.
The budget that we submitted for fiscal year 2004 will also
be adequately funding. We are comfortable operating in the
fiscal year 2004 time frame. This part of my answer is for the
known mission of the health care to our beneficiaries.
The second part of your question is the unknown missions,
the ones that we have been involved with, both Iraq and
Afghanistan, as well as the others that General Peake
mentioned, and others that may come in the future.
That is a harder question for us to answer. For example,
right now, I would not be able to tell you the cost of the
medical care caused by the Iraq war because much of that has
been moved into our TRICARE networks and purchased care and we
won't even see those bills for another 120 days.
So, we are working with the TRICARE partners to normalize
and make as much of the health care delivery as routine as we
possibly can, as we go through these iterations of deployments.
But to say that we are, can predict a budget for operational
issues is not something I would be comfortable with right now.
Senator Inouye. General Taylor?
General Taylor. Senator, I wanted to say first of all, I
would be glad to mount up with you on that charge for
recognizing the medics who are in harm's way and are doing a
great job for our Nation. I think all three of us would be more
than happy to get on our steeds and mount that charge with you.
In terms of fiscal year 2003, due to your great efforts
through the supplemental, the Air Force is very comfortable
that we are going to get through this year in good stead.
In terms of next year for what we budgeted and what Health
Affairs submitted for us through the President's budget, we are
pretty comfortable. As Admiral Cowan said we are adequately
funded. There is no provision in there for additional costs for
the global war on terrorism. If we have Reservists and National
Guard who remain activated into the next fiscal year, we have
to account for their costs.
We have done a very good job I think over the last few
months of capturing all of the additional costs that go with a
forward deployed force, and we are pretty comfortable we have
been able to identify those costs to the Department. There is
great uncertainty as the next generation TRICARE contracts come
in, for instance, what kind of immediate resources we will have
to use within the services to help bridge any gaps that occur
as we move from one contract to the other.
And finally, I believe that the optimization funds that are
provided have been a Godsend in terms of giving us venture
capital to allow each of us to increase the amount of care we
deliver in the direct care system, generating dollars for the
pennies invested and giving us that capability.
So in summary, I think the Air Force Medical Service is in
a solid state for the rest of this year and as budgeted for
fiscal year 2004.
RECRUITING AND RETENTION
Senator Inouye. A bit more specifically, do you have any
problems in recruiting and retention, and if so, what areas of
concerns do you have on specialties?
General Peake. Sir, I think it is a concern for us, and we
had good success with critical skills retention bonuses that
we, each of our services funded for us this last year that we
do not have. It is not a programmed payment. But we have, in
terms of a net loss of physicians last year between 2002 and
2003 was 43 and you say that is not that many, but when you
start looking at them, 17 of them were anesthesiologists, 17
radiologists. That becomes very expensive.
We are looking to get a change in our benefit in terms of
the bonus packages for physicians to be able to recruit better.
We are, and I think that that is going to be an important thing
for us to follow through on over the course of this year.
Nursing is also a shortage for us, and I think we will hear
about that on the next panel more expansively, that they are
absolutely critical for our ability for us to do our business.
We have had the direct hire authority to be able to hire
civilian nurses and that's been really a big plus for us to be
able to go out and quickly hire folks and we would, we need to
have that authority continued.
Admiral Cowan. Sir, we have shortages in each of the corps.
In the medical corps we have traditional shortages, and those
specialties that you would expect to have shortages because of
pay discrepancies between the civilian and military world.
Unfortunately, many of those tend to be wartime
specialties, trauma surgeons, anesthesiologists and the like,
and they frequently run in the 80 percent range. We are right
in the process of undertaking some initiatives to get at that.
We think there are two ways to improve those numbers.
One is through changing the bonus structure for those
particular specialties, and the other is providing other
nonmonetary incentives for people to come in and serve in
various roles, both active duty and Reserves, providing a
variety of incentives that we do not have now, particularly in
Reserves.
We have a particular problem in the dental corps among
young dental officers who accrue large personal debts because
of the equipment that they have to buy to get through dental
school and the pay differences between civilian practices and
the military makes it uncomfortable for them to be financially
stable in the military. And we have similar problems with
health care providers in the medical service corps such as
podiatrists who have large debts and find military service
financially unattractive.
We are understaffed in some areas in the hospital corps,
and again looking to new programs and incentives that will move
corpsmen into those critical specialties.
Senator Inouye. Are those shortfalls occurring right now?
Admiral Cowan. Sir, the shortfalls in the medical field
have been chronic for many years.
Senator Inouye. And the anesthesiologists?
Admiral Cowan. Yes, sir.
Senator Inouye. You do not have enough?
Admiral Cowan. No, sir. We do have enough, but we do not
have everybody back home. So if we went to two full wars at the
same time, it would be very difficult for us to populate all
those billets that we need.
General Taylor. Very similar in the Air Force. One story is
that last summer we had 39 internal medicine physicians who
were eligible to leave the service and 38 of them did. There
are pay issues in terms of improving pay. We have great
authorities to increase pay. We are working diligently to get
the funds to match that capability and flexibility.
But it is not only specialty pay and loan repayment plans,
it is the environment of work, and all three of us are working
very hard to enhance the capabilities of our direct care system
facilities, equipment, and staffing to enable all specialties
from dental care to nursing corps to podiatrists to
anesthesiologists to be able to practice the full spectrum of
their capability.
The money has been important to the Air Force as we try to
bridge the gap that exists between the staffing we should have
and the staffing that we actually have.
We are going to have some terrible shortages in radiology
coming up in the next 2 or 3 years. We have a terrible problem
with anesthesia, and a 50 or 60 percent staffing range in
internal medicine. Those are difficulties that we can contract
in for if we can get the funds freed up. That's why the
TRICARE-Nex program will lift those funds in the local group,
and that optimization money gives us that venture capital to
cover.
So those are two important parts. It is not just specialty
pay and loan repayment. It is the environment of care that will
help greatly in recruiting and retaining wonderful people.
Senator Inouye. I have a few other questions, Mr. Chairman.
STUDENT LOAN REPAYMENT
Senator Stevens. Thank you very much. I will submit some
questions for the record in view of the time frames. I am
interested, though, in that line of questions Senator Inouye
asked.
In terms of the debts that your professionals have as they
come into the service, do you have the system that we have here
that we can pay a portion of the debts for each year that they
serve, the debts they come to Government with from school,
student loans? Are you paying off student loans for those who
went to school when they joined the services?
Admiral Cowan. Yes, sir. The way the Navy accesses
physicians, we get about 300 a year through either scholarships
or paying back, helping them pay their medical school debts. We
get about another 50 through the Uniformed Service University
and we get a handful through direct accession.
We have similar programs for the dental corps and nurse
corps, and in the nurse corps we have a very good incentive
program that sends them along pending successful careers into
master's and even Ph.D. programs as a part of their
professional development.
Our abilities, for example, to pay for the dentist's debt
is, however, limited and because of changes in the way dental
education has occurred, we now find ourselves at a competitive
disadvantage.
Senator Stevens. We will be glad to hear some of the
problems you have encountered and see if funding is any part of
the problem.
Admiral Cowan. Sir, that would be very kind of you.
Senator Stevens. Particularly where we have a situation
where people who are called up, for instance, we ought to find
some way to take on that, those debt repayments while they are
on the service. I'm talking reservists. They have substantial
burdens that we have discovered in this last call-up period.
I'm sure Senator Inouye and I would like to pursue that,
but we would be pleased to have you help us with some
suggestions that you might have about how we can have a call up
bonus, termination, a bonus on return to civilian life, but
somehow reflect the costs that they have incurred by coming
back in. The Reserve is a very important part of our medical
services now.
MEDICAL COMBAT TECHNOLOGIES
Secondly, I would like to ask, we spend a lot of time
trying to help finance development of new systems of care for
those who are critically wounded, right at the point nearest to
the point of injury, so that during the period of
transportation to a permanent care facility, they could receive
the best care possible. Were any of those new technologies
utilized in this recent Iraqi conflict?
General Peake. Yes, sir. There were three different types
of hemostatic dressings that were quickly pulled off the shelf,
some out of the research base to be applied. Admiral Cowan
talked about Quick Clot. Chitosan dressing was also purchased
and investigational new drug fibrin dressing was provided to
the special operations units as well.
Senator Stevens. We had a description once of a possibility
of developing a chair with diagnostic capability within 90
seconds of determining the extent of critical harm to that
person, in order that they might be instantly treated. Were any
of those facilities, were any of those type of facilities
utilized in this recent conflict?
General Peake. Sir, this was some life support trauma and
transport system forward with a mini intensive care unit with a
stretcher with the built-ins, which I think you are referring
to. There were folks treated on it. We are getting ready to
send a team in for clinical after action lessons learned
findings, and those are the kinds of things that are going to
be looked at.
We had the UH60 Lima helicopters were deployed for the
first time in the theater with the forward looking infrared
radar with the patient care capacity in the back that really
allows you to work on a patient, and that's the first time we
have had that asset. We are really looking forward to hearing
the after action reviews on how well all of that worked, and
the glass cockpit for aviation.
Senator Stevens. Well, I do hope if you will convene sort
of a symposium of medics who were there and try to get from
them, what didn't you have? What could you have used? What type
of procedures or particularly support concepts did you feel you
needed, but did not have?
We have to really investigate support right now for
military and Defense appropriations. If history repeats itself,
it is going to go away fairly soon, and we will be back to
battling to get just the moneys that are necessary to continue
basic support of the military.
This is the time to fund the innovations that we proffered
from the lessons we learned in Iraq, so I hope that you will
move quickly, move very quickly to determine that. I have heard
my good friend's comments about his four points, and he is
absolutely right about the medics. That the difference is right
now, with embedded journalism and cell phones, I think the
world and families and everyone were contacted quicker, and
this was more real exposure to what was going on in Iraq than
any war in history. And that will only continue to expand.
So I think that the comments that we have heard, at least
that I have heard, at least from those people who were embedded
journalists, was nothing but praise for your people and for the
medics of this period. I certainly will join Senator Inouye,
and I thank you all in trying to see to it that there is more
recognition and valor for those people who were right there
with the combat forces.
I think we have to do something more than that, in terms of
recognition for the future, and again, I think we would like to
sit down with you all and talk about that. In terms of not only
recognition for exceptional service and valor, but recognition
for commitment. I think it takes a special person to be a
combat medic. We both had experience on that. In our days,
things were a lot simpler than they are now, and I think the
stress on these medics must be extreme. Very much extreme.
I would like us to consider spatial periods of readjustment
for those medics and have some concept of rest and relaxation
(R&R) that are built in to give people incentive to want to be
medics in combat periods. But I commend you for what you are
doing and hope you will follow through. I do not want to get
too--our period up here is not going to be that much longer.
I'm not sure how many wars we are going to sit through. We
have sat through, in the last past 35 years, all of them. But
we had eight wars so far. That ought to be a record for people
on this committee. We want to make sure that we, on our watch,
do everything we possibly can to make certain that the next one
is handled even better than this one. This one has been handled
exceptionally well.
I agree with you about the comment you made about the young
soldier who lost his foot. The difference between this
generation and ours is a majority of ours was drafted. This was
a volunteer.
Admiral Cowan. Sir, one of the most inspiring things I have
seen ever is listening to the Marines and corpsmen at the
hospital. The corpsmen will only talk about the Marines that
they feel responsible for and the Marines will only talk about
the corpsmen who they think saved their lives.
Senator Stevens. Any other questions, sir?
MENTAL HEALTH
Senator Inouye. Just one question. A few days ago, I was
watching the networks as most Americans do. And this network
spent about half an hour covering an activity with the Marines,
and I suppose he said that it covers all services. All of the
men who were scheduled for deployment back to the United States
were undergoing some psychiatric exercise. Is that the usual
practice?
General Peake. Sir, I think maybe it was referring to the
combat stress debriefing business which we, I think, we all
have sort of embraced the notion that you want to get folks
able to talk about in a structured environment, the kind of
trauma that they may have experienced or seen or been involved
with.
As we do the post deployment screening, we expanded the
format, as some questions that apply to mental health to try to
get at somebody who is having a particular problem.
We will be doing an extensive post deployment screening
process as every one of our soldiers, sailors, airmen come
back. We will then score that centrally, be able to compare it
against their predeployment screening, so what we want to do is
identify those that might need additional help or need
additional follow up, and so I think we are all planning on
being a part of that kind of thing, but there is really two
different pieces to it.
Admiral Cowan. Sir, exactly the same way we have found over
the years that people subjected to psychological trauma who sit
with the others who they went through that with and talk
through their feelings have good health outcomes, and the
number of people who end up with post traumatic stress syndrome
and these sorts of things goes way down, so all three services
do that extensively.
General Taylor. That's exactly right. The lessons we have
learned over the last 100 years in mental health is to treat as
far forward as you can with your peers. That's exactly what
each of the services does. We feel, as the other services do,
that these stress teams are a necessity in all major locations
and must interact with troops on a daily basis. This is an
ongoing process for all of us.
General Peake. If I could add a follow-on, sir, in terms of
this notion being an ongoing process. That's something
important and something we in the Army are wrestling with now.
The Coast Guard has had an employee assistance program
independent of the medical that offers counseling and family
counseling and those kinds of things without a ``medical
statement'' or ``medical record.'' I think that's something we
do not have in our budget that is something we really need to
take on and be able to expand and get support for.
As part of the larger holistic approach was, as you point
out, sir, this global war on terrorism doesn't stop with Iraq.
This is going to be an ongoing level of activity for us, and a
level of stress for our families and our service members, and
that kind of support will be important for us in the future,
sir.
Senator Inouye. I'm glad you are doing that because in war,
mental illness or mental health is considered a stigma and
Section 8, so no one talked about it. We just assumed that
everything was fine. But reality tells us that there are
psychiatric problems, and I'm glad you are doing that. Mr.
Chairman, I have many other questions I would like to submit
for the record.
Senator Stevens. Yes, sir. We will submit some questions
for each of you, if you will, and what Senator Inouye said,
again, I really think if we look back over the years, the
people who were not really compelled to talk about the problems
right from the start were the ones that had the greatest
problems.
I urge you to think about that, along with we ought to have
a psychological advisor right there. It will work much better
in the long run. Thank you all very much. We appreciate what
you are doing. I hope you'll on behalf of all of us here
congratulate all of the people for the wonderful job they have
done under our flag. Thank you very much.
We are now going to hear from the chiefs of the service
nursing corps. This committee's views on this is critical to
our future. We will here from the Army, General William T.
Bester, Chief of the Army Nurse Corps. We thank you very much
for the service to the Army and our country. We welcome Admiral
Nancy Lescavage, Director of the Navy Nurse Corps, and it is
really a great pleasure to have you with us again, Admiral. We
will proceed with General Bester, since this is his last
appearance on our watch.
STATEMENT OF BRIGADIER GENERAL WILLIAM T. BESTER,
CHIEF, ARMY NURSE CORPS
General Bester. Thank you, Mr. Chairman. Senator. Thank you
for this opportunity to provide you an update on this state of
the Army Nurse Corps. During the past year the Army Nurse Corps
has again demonstrated our flexibility and determination to
remain ready to serve this great Nation during a very
challenging time in our history.
Senator Stevens. Let me first, if I may, rearrange your
testimony. Welcome, General Barbara Brannon, Assistant Surgeon
General for Air Force Nursing Services. We welcome you back and
apologize to you for not turning the page. General.
General Bester. Mr. Chairman, what we ask of and receive
from our nurses in today's uncertain world is nothing short of
amazing. I'd like to begin by telling you what Army nurses are
doing at this very minute in places and under conditions as
austere as soldiers in this country have ever experienced.
In Iraq and Kuwait, Army nurses have been moving forward
with the operational flow, saving lives and treating the
wounded as they do so. Army nurses are integral to the success
of each and every forward surgical team, Mobile Army Surgical
Hospital (MASH) and combat support hospital in the theater.
And as we sit here today, nearly 2,500 active and Reserve
component Army nurses have or are currently deployed, with time
away from home exceeding last year's level by sixfold. These
are selfless dedicated Army nurses who are proud to serve this
country of ours and to care for our most precious resource, the
American soldier.
I'd like to highlight some of the units currently on the
ground supporting Operation Iraqi Freedom, the fine soldiers of
the 86th Combat Support Hospital from Fort Campbell, Kentucky
are providing far forward medical care. We have watched them
perform their expert skills on the television, and we have read
about them in the newspapers. Hundreds of patients have
benefited from their presence, although the full impact of
their support will not be fully appreciated until the conflict
ends.
The 212th MASH from Miesau, Germany initially deployed to
Kuwait is now providing the highly mobile surgical care needed
for Operation Iraqi Freedom. This is the last MASH unit left in
the Army inventory and is again demonstrating the needs for
flexible, rapid and mobile medical surgical assets.
Our Reserve component colleagues have stepped to the plate
to support current operations. The 396th Combat Support
Hospital out of Vancouver and Spokane, Washington activated on
January 25 and moved to Fort Lewis, Washington in a matter of 3
days. Scheduled to be part of the contingent that was to go
into Turkey, this unit has remained stateside and is now
integral to the manning requirements of Madigan Army Medical
Center.
The personnel of the 396th that performed over 400 surgical
cases and are providing expert care in in-patient and
outpatient critical care units, thereby allowing Madigan to
maintain a high level of operation, in spite of significant
personnel losses to deployment. The men and women of the 396th
are just another example of extreme importance of active and
Reserve integration.
Army Nurse Corps officers are providing care for our combat
casualties throughout the entire continuum of care. As I
pointed out earlier, nurses are far forward in order to quickly
receive an ill or injured soldier. Our nurses at the higher
level care facilities in Europe and in the United States are
ready and waiting to provide the care needed once a combat
casualty is stabilized for movement.
At Landstuhl Army Medical Center in Germany, nurses are
providing critical care for soldiers such as PFC Jessica Lynch.
Nurse case managers have been manning the Deployed Warrior
Management Control Center since Afghanistan and are now in full
operation during Operation Iraqi Freedom. This center was
established to enhance case management of any casualty from
their initial injury in theater through his or her return to
the United States and has facilitated the coordination of care
amongst all three services.
Army nurses are also proud to be an integral part of the
transformation of the new 91 Whiskey health care specialist,
our combat medic.
We are embedded in the training unit as leaders and
educators and positively impact on sustainment training of this
critical military occupational specialty at every medical
treatment facility. I'd also like to commend one of our
outstanding young Army nurses, Captain Timothy Hudson, the
recipient of the 2002 White House Military Office Outstanding
Member of the Year award for a company of great officers.
Clearly, Senators, Army nurses are at the forefront of
caring and are responding with excellence to the needs of those
all the way from the President of the United States to our
great soldiers and their families and our very deserving
retirees around the world.
On the recruiting front, we continue to struggle with our
recruitment of nurses to support today's health care needs and
the needs of the Army in the years to come. The affect of the
national nursing shortage continues to affect our ability to
attract and maintain quality nurses.
We are still below our budgeted end strength of 3,381, but
are actively pursuing incentives to counteract this shortfall
and promote the force in our years to come. As a direct result
of the 2003 National Defense Authorization Act, we are actively
pursuing an increase in the accession bonus beginning in fiscal
year 2005.
This spring we plan to implement the health professional's
loan repayment program for both newly recruited nurses as well
as our cornerstone company grade officers who are serving in
their first 8 years of commissioned service.
Understanding the great potential of our enlisted soldiers
to serve as commissioned officers, we continue to sponsor
dozens each year to complete their nursing education to become
Registered Nurses (RN) and subsequently Army Nurse Corps
officers via the Army Enlisted Commissioning Program.
We are very proud of these successes, yet we will continue
to pursue all recruiting and retention avenues in order to
secure more long-term stability in our manning posture.
Sir, the general referred earlier this afternoon to our
civilian nurses and they now comprise about 60 percent of our
total nurse work force and are clearly key to our nursing care
delivery in the medical treatment facilities. I'm pleased to
tell you, Senator, in fiscal year 2002, we achieved an 89
percent fill rate of documented civilian Licensed Practical
Nurse (LPN) positions. This is an increase of 7 percent and 13
percent, respectively, from last year.
In the direct hire authority that the Surgeon General
talked about earlier, granted to us by Congress, has
dramatically reduced the length of time it takes from
recruitment to first day of work from 111 days to a remarkable
23 days for Registered Nurses. This has resulted in a 50
percent reduction of unfilled RN positions in our facilities.
Clearly, we need to continue this approach to civilian RN
recruitment and we will continue to seek expansion of this
authority to include LPNs and legislative approval that makes
direct hire authority permanent.
Although many of our nurses are deployed or dedicating the
majority of their time to the support of the global war on
terrorism, nurses are still actively engaged in other nursing
activities such as research and education.
I want to offer my thanks and appreciation to this
committee for the continued steadfast support of the TriService
Nursing Research Program (TSNRP). Since 1992, TSNRP has funded
230 research proposals that have resulted in continued advances
in nursing practice for the benefit of our soldiers and for
their family members and for our great retirees.
I would also like to extend my appreciation to the
Uniformed Services University of the Health Sciences for their
continued flexibility and support of the Advanced Practice
nurses. Adeptly responding to the needs of Federal nursing,
they have established perioperative nursing as well as a
doctoral program in nursing, with the first candidates for
study in each of these programs to begin this summer.
Our continued partnership is key to maintaining sufficient
numbers of professional practitioners necessary to support our
mission. Finally, Senators, the Army Nurse Corps once again
reaffirms its commitment to recognizing the Bachelor of Science
degree in nursing as the minimum educational requirement and
basic entry level for professional nursing practice.
PREPARED STATEMENT
In closing, I assure you that the Army Nurse Corps is
comprised of professional leaders who are totally committed to
providing expert nursing care. It has been my honor and it has
truly been my privilege to lead such a tremendous organization.
Thank you for this opportunity to present the extraordinary
contribution made by today's Army nurses.
[The statement follows:]
Prepared Statement of Brigadier General William T. Bester
Mr. Chairman and distinguished members of the committee, I am
Brigadier General William T. Bester, Commanding General, United States
Army Center for Health Promotion and Preventive Medicine and Chief,
Army Nurse Corps. Thank you for this opportunity to update you on the
state of the Army Nurse Corps. In the past year, the Army Nurse Corps
has again demonstrated our flexibility and determination to remain
ready to serve our great Nation during challenging and difficult times.
The effects of the National nursing shortage continue to impact the
ability of the Army Nurse Corps to attract and retain nurses. The
decline in nursing school enrollments over the past several years,
coupled with the increasing average age of a registered nurse, clearly
dictate the need to focus recruitment and retention efforts towards
enhancing the image of nursing as a worthwhile and rewarding long-term
career choice. We are encouraged by the fact that for the first time in
over six years, enrollment in baccalaureate nursing programs in 2001
increased. However, since education resources are limited, there is
still a need for such initiatives as the Nurse Reinvestment Act and we
applaud the support that you have provided towards this effort. It will
be critical that we continue to develop programs of this magnitude.
We are well aware of the impact that the decreased nursing
personnel pool has had on our civilian nurse recruitment and retention.
Civilian nurses now comprise over 60 percent of our total nurse
workforce and we have worked diligently to streamline hiring practices,
improve compensation packages and enhance professional growth and
development in order to attract the types of nurses who will commit to
the military healthcare system. I am pleased to report to you that we
have experienced some success in our civilian recruitment actions over
the past year. In fiscal year 2002, we achieved an 89 percent fill rate
of documented civilian Registered Nurse positions and an 83 percent
fill rate of documented civilian Licensed Practical Nurse positions.
This is an increase of 7 percent and 13 percent, respectively, from the
previous year. The Direct Hire Authority granted to us has dramatically
reduced the length of time it takes from recruitment to first day of
work from 111 days to a remarkable 23 days for Registered Nurses. This
initiative has resulted in a 50 percent reduction of unfilled RN
positions in our Medical Treatment Facilities. Clearly, we need to
continue this type of long-term approach to civilian RN recruitment.
The Army Nurse Corps is actively engaged in a DOD effort to
simplify and streamline civilian personnel requirements. The intent is
to recruit, compensate, and promote civilian nursing personnel with the
flexibility necessary to respond to the rapidly changing civilian
market. We have clearly identified our needs related to the payment of
these greatly needed premium, on-call, overtime and Baylor Plan pay
strategies and are very ready to implement these strategies when the
Defense Finance Accounting Service (DFAS) support is available. In
addition, we are progressing with the clinical education template
currently required in the legislation in order to ensure consistency of
hiring practices. We strongly value continuing professional development
of our civilian nurse workforce and are reenergizing our already
established Civilian Nurse Tuition Assistance Program to enhance
retention and symbolize our trust in the civilian nurse workforce
abilities and commitment to taking care of soldiers. We firmly believe
that enhancing job opportunities for our military family members is
consistent with the Army's overall goal to support the well being of
our soldiers and families.
We are also well aware of the impact of the decreased nursing pool
on our military nurse recruiting efforts. The Army Nurse Corps is still
below our budgeted end-strength of 3,381. We ended fiscal year 2002 at
a strength of 3,152, a deficit of 229. We have taken aggressive
measures to strengthen our position in both the Army Reserve Officer
Training Corps (AROTC) and U.S. Army Recruiting Command (USAREC)
recruiting markets. We have re-established targets in the AROTC program
and expanded school participation in our AROTC scholarship program by
four-fold. As a direct result of the 2003 National Defense
Authorization Act, we are actively pursuing an increase in the
accession bonus beginning in fiscal year 2005. This year, we were
successful in offering a Critical Skills Retention Bonus (CSRB) to 54
percent of our Nurse Anesthetists and 76 percent of our Operating Room
nurses. This spring, we are implementing the Health Professions Loan
Repayment Program (HPLRP) for newly recruited nurses as well as to our
cornerstone company grade Army Nurse Corps officers who are serving in
their first eight years of commissioned service. The HPLRP and
accession programs, in conjunction with our already established and
robust professional and clinical education programs, will allow us to
consistently reinforce the value of our Army Nurses through the
critical early career timeframe. Finally, we have been extremely
successful in providing a solid progression program for our enlisted
personnel to obtain their baccalaureate nursing degree through the Army
Enlisted Commissioning Program. This year alone, we will sponsor 85
enlisted soldiers to complete their nursing education to become
Registered Nurses and subsequently, Army Nurse Corps officers. Since
last year, we have increased the number of available slots for soldiers
qualified for this program by 30, a 55 percent increase. I want to
emphasize that this program provides us with nurses who already possess
the strong soldiering and leadership skills that we foster and desire
in Army Nurses.
Retention of our junior nurses is extremely important to us. We
continue to closely monitor the primary reasons that our company grade
officers leave the Service and have determined that the reasons are
primarily related to quality of life, work schedules and compensation.
We have taken this feedback and used it as the basis to address the
focus of our senior leadership efforts at the local level. Compensation
strategies such as the Critical Skills Retention Bonus (CSRB) and the
Health Professions Loan Repayment Program (HPLRP) have been paramount
in our effort to recognize individuals for their tremendous efforts and
sacrifices. The Army Nurse Corps continues to sponsor significant
numbers of nurses each year to pursue advanced nursing education in a
variety of specialty courses as well as in masters and doctoral
programs. We are all working to improve the practice environment,
foster mentoring relationships, and ensure equitable distribution of
the workload among our nurses. We intend to aggressively capitalize on
all financial, educational and benefit packages available to recruit
and retain dedicated officers.
The Army Nurse Corps continues to answer the call to support the
Nation's War on Terrorism as well as other contingency missions. In
fiscal year 2002, 1,001 Army Nurses deployed to over 20 countries
totaling 25,133 man-days. Since October 2002, the deployment pace is
swifter than ever, with 1,162 Army Nurses deployed totaling 80,083 man-
days. Our nurses continue to provide expert nursing care on Forward
Surgical Teams (FSTs), which provide far forward immediate surgery
capability that enables patients to withstand further evacuation to
more definitive care. Currently, nurses are deployed in multiple FSTs
in support of Operation Enduring Freedom, Operation Iraqi Freedom, and
other missions worldwide. The 250th FST was the first to deploy to
Kandahar, Afghanistan in direct support of the Combined Special
Operations Task Force South-Forward and executed medical operations
under the most austere combat conditions. The 274th FST provided
surgical coverage of northern Afghanistan and provided care to more
than 500 patients to include over 200 combat casualties. In March 2002,
the 274th FST received and treated all combat casualties sustained
during Operation Anaconda and provided extensive orthopedic and
surgical care for the detainees held at the Bagram Airbase. Each of
these outstanding forward surgical elements contains a substantial
nurse element that is critical to the team's success.
The 86th Combat Support Hospital (CSH) is now supporting Operation
Iraqi Freedom and is providing far forward medical care in the most
austere conditions for both coalition forces and local nationals. The
full impact of their support on the numbers of casualties cared for by
these fine soldiers is not known at this time. Always ready, this same
Combat Support Hospital was also the most forwardly deployed Level III
Combat Support Hospital in Central Asia to support Operation Enduring
Freedom. At that time, the personnel in the 86th included Army Nurses
from Fort Campbell, Kentucky with augmentation by Army Nurses from Fort
Bragg, North Carolina, Fort Belvoir, Virginia, Fort Rucker, Alabama and
West Point, New York. This hospital, consisting of a 2-bed operating
room, 7-bed emergency medical treatment section, and 24-bed inpatient
area, provided care for 63 combat related casualties as well as the
care for the acute health care needs of the deployed forces.
In the past year, we provided expert nursing care with the 28th
Combat Support Hospital from Fort Bragg, North Carolina in support of
Task Force Med Eagle (TFME) in Bosnia-Herzegovina. In the same theater,
the 249th General Hospital conducted Medical Civil Action Programs
(MEDCAPs) to improve relations by providing basic medical screenings
and care to 130 local national personnel within the Multinational
Division-North Area of Operations in Bosnia. In addition, nursing
personnel provide support to an ongoing multidisciplinary health
promotion program for soldiers and civilian employees in the Task
Force. Flexible and ready, some of these same units are now providing
the needed support to the soldiers currently in Southwest Asia.
The Army Nurse Corps continues to strengthen our commitment to
integrating our Active and Reserve Components. Last year, the 212th
Mobile Army Surgical Hospital from Miesau, Germany teamed with the
5501st United States Army Hospital from San Antonio, Texas to conduct
maneuvers at the Combat Maneuver Training Center (CMTC) in Hohenfels,
Germany. This was the first time that level III health care support was
incorporated directly into a CMTC rotation. This is just one example of
many where Active and Reserve Army Nurses join forces to provide expert
patient care and superb clinical leadership.
In light of current world events, we have imbedded training on the
personal and medical response to the chemical, biological, radiation,
nuclear and high explosive threat into all our professional nursing and
military education courses and deployment preparations. I can assure
you that all Army Nurse Corps Officers will continue to be ready to
meet any deployment challenge in any environment that they may
encounter.
It is a pleasure to be able to highlight good news stories about
nurses at the many medical treatment facilities around the world. As a
result of a productive collaboration among the Department of Defense,
the Army Medical Department's Outcomes Management Section, and the
Veteran's Health Affairs Quality Assurance and Performance Improvement
Office, we implemented an additional nine Clinical Practice Guidelines
(CPGs) in 2002. The practice guidelines relate to the care of Low Back
Pain, Asthma, Diabetes, Tobacco Use Cessation, Post Deployment Health,
Post-operative Pain, Major Depressive Disorder, Substance Abuse
Disorder & Uncomplicated Pregnancy. These compliment the seven other
Practice Guidelines already in place and demonstrate the unprecedented
collaboration between clinicians and researchers working at Army, Air
Force, Navy and Veteran's Affairs facilities. Clinical nurse
specialists, nurse practitioners, nurse midwives, nurse educators,
community health nurses, and staff nurses are intimately involved in
both the development and the implementation of the guidelines. These
guidelines may be applied to patient care in both the peacetime and
combat hospital settings and aim to decrease variation in the
management of specific conditions, thereby improving quality of care. A
notable success associated with the implementation of the CPGs includes
the fact that none of the 28 Army Medical Treatment Facilities surveyed
by the Joint Commission on Accreditation of Healthcare Organizations
(JCAHO) have had any findings related to the new JCAHO CPG
implementation mandates.
Nurses have embraced new technology in support of patient care. The
Great Plains Regional Medical Command and Brooke Army Medical Center
nurse practitioners are currently testing a new composite computer
software program called MEDBASE that will allow Commanders at all
levels to have visibility of the data necessary to ensure soldier
medical readiness. This database will also facilitate electronic
medical record documentation, soldier profiling and tracking, worldwide
immunization tracking, electronic health and wellness documentation,
procedure and diagnostic coding, and numerous practical medical
readiness reports for all levels of the military system. This tool,
designed to interface with current and programmed DOD information
technology systems, has incredible potential to conserve personnel and
fiscal resources and will directly impact our performance improvement
initiatives.
MAJ Laura Favand and MAJ Lisa Lehning, Army Nurse Corps Officers
from William Beaumont Army Medical Center in El Paso, Texas and Brooke
Army Medical Center in San Antonio, Texas, respectively, assisted in
the development of another valuable data management tool. The Combat
Trauma Registry was employed at Landstuhl, Germany and contains data
entered on soldiers injured in Afghanistan in support of Operation
Enduring Freedom. The purpose of the Combat Trauma Registry is to
examine the feasibility of identifying, collecting, and reporting
combat trauma care information from the point of injury to return to
duty, discharge from active duty, or death from combat casualties. The
data collected in this registry will be used as input into the planning
factors used to develop combat health support models such as casualty
estimates, personnel at risk, and injury types for future military
operations. This is the first attempt to collect this type of data
since the Vietnam conflict.
Army Nurses at Walter Reed Army Medical Center are supporting
disaster and bioterrorism preparedness with the implementation of Phase
I of the DOD plan for smallpox vaccinations. Phase I includes the
vaccination of the military's smallpox response teams and hospital and
clinic teams located in military hospitals. Walter Reed personnel
prepared and conducted a two-day conference for their staff and
personnel, providing smallpox education and training for people who are
to be vaccinated and for those administering the vaccine. As Federal
agencies reorganize and lines of authority are adjusted in the newly
formed Department of Homeland Security, it is clear that nurses across
all specialties will play a significant role in the overall medical
disaster response strategy.
Army Nurses are proud to be an integral part of the transformation
of the new 91W Healthcare Specialist Military Occupational Specialty.
We are imbedded in the training units as leaders and educators. In
fact, there are thirteen Army Nurse Corps officers directly assigned to
the training battalion at Fort Sam Houston, TX in which each new 91W
soldier is initially trained. In addition, Army Nurse Corps officers
were directly responsible for developing and implementing the hospital
based clinical training experience that is part of the sixteen-week 91W
initial entry training. Army Nurse Corps officers also serve as
preceptors and mentors for these soldiers throughout their initial
entry training as well as the sustainment training programs in place
across the Army. I want to share with you my impression of these
soldiers. Simply put, they are the best-trained combat medics in our
history and we are proud to serve side by side with these exceptional
soldiers. We will continue to steadfastly support all aspects of this
transformation until it is completed.
Army nurses continue to be at the forefront of nursing research. We
aggressively pursue evidence-based research focusing on critical
military healthcare problems that nurses can positively impact. Last
year, I shared with you our five primary research focus areas: the
identification of specialized clinical skill competency training and
sustainment requirements; issues related to pre-, intra-, and post-
deployment; issues related to the nursing care of our beneficiaries in
garrison; nurse staffing requirements and their relationship to patient
outcomes; and finally, issues related to civilian and military nurse
retention. Today I will share with you our progress and accomplishments
in these five priority areas.
To insure that our combat medics are trained in critical life-
saving skills and ever ready for battle, they are required to become
nationally certified as Emergency Medical Technicians. The nurse
researchers at Madigan Army Medical Center are assessing the impact of
a computer-based three-dimensional virtual Emergency Medical Technician
training simulator on overall educational outcomes of students and the
resulting national certification pass rates. To date, one hundred
thirteen 91W students are enrolled in this study. This adjunct to our
educational design could result in improved pass rates and related cost
savings as soldiers will be better prepared to pass the national
certification examination the first time taken.
The recent increase in our deployment tempo has kept all our
medical personnel busy. Nurse researchers at Walter Reed Army Medical
Center are engaged in a study to identify the physiologic,
psychosocial, work and lifestyle factors of Army Medical Department
soldiers who have experienced musculoskeletal injuries. They will
examine how these factors may be associated with the occurrence of
these injuries. The results of this study will help us devise
strategies targeted at reducing the frequency of these injuries in
these soldiers. In addition, students in our Nursing Anesthesia
graduate program have studied the safety and efficacy regarding the use
of an oxygen concentrator in the field environment. Use of this device
will allow for the delivery of required oxygen to patients in the field
and eliminate the need to transport heavy oxygen bottles. Army Nurse
researchers are also conducting a large-scale study to identify the
ethical issues nurses encounter in caring for patients in deployed and
garrison-based military hospitals. Early results from this study
indicate that our military and civilian nurses most often encounter the
challenges of staffing patterns that limit quality of nursing care,
protecting patient rights to quality nursing care and staffing patterns
that limit patient access to nursing care. The intent of this study is
to develop pre-emptive educational programs that will prepare nurses in
a variety of military settings to best manage the ethical challenges
presented to them. All of the studies mentioned are truly targeted at
improving nursing care for soldiers in all our practice environments.
Nursing research consistently examines the potential of new
technology on practice. Nurse researchers at Walter Reed Army Medical
Center are examining the use of telenursing for our remote, home-based
patients who are in need of cardiac rehabilitation following coronary
artery bypass graft surgery. This program will allow nurses to
``virtually'' visit patients up to three times per week to follow both
the physiological progress of the patient such as vital signs, surgical
incision assessment, and electrocardiograph analysis as well as provide
educational interventions that the home-bound patient might otherwise
not receive. The nurse researchers at Brooke Army Medical Center have
designed a study to decrease ventilator-associated pneumonia in
patients at Brooke Army Medical Center and at Wilford Hall Air Force
Medical Center. This study has dramatic potential in both human
outcomes as well as cost outcomes by determining care criteria that
could decrease the number of days that a person is on a ventilator.
Nurse researchers at Madigan and Walter Reed Army Medical Centers
completed the Army Nursing Outcomes Database study initiated in 2001
and have extended the concept to include medical treatment facilities
from both the Air Force and Navy. This Tri-Service project is dedicated
to the collection of standardized and high quality data related to the
effects of nurse staffing and patient outcomes. The expanded Military
Nursing Outcomes Database will assess data integrity, examine new
indicators of quality nursing care and will add a dimension of the
rapidity of patient movement into and out of the hospital. The Army
Nurse Corps also continues to collect data from nurses who have chosen
to leave the military in order to identify those issues that we can
positively impact upon with the goal of retaining as many quality Nurse
Corps officers as possible. This ongoing assessment indicates that
nurses leave the military in order to pursue life goals such as having
a family and stabilizing their location. We have taken this feedback
seriously and are striving to address the retention needs of our nurses
through the initiatives and incentives outlined earlier in this
testimony.
In conclusion, Army nurse researchers continue to seek the
solutions to the important challenges facing military healthcare. The
Army Nurse Corps continues to identify areas for collaboration with
researchers in the Navy and the Air Force. Since 1992, the TriService
Nursing Research Program has funded 230 research proposals and during
fiscal year 2002, seventeen military nurse researchers received funding
in areas that include nursing practice during operations other than
war, air evacuation, fitness among National Guard personnel, sexually
transmitted disease and pregnancy prevention during deployment, and
educational strategies for chemical warfare. The Tri-Service Nursing
Research Program continues to offer a breadth of supportive activities
such as workshops and symposiums to promote, encourage and develop both
our novice and seasoned researchers. It is clearly evident by the types
of proposals submitted that nursing research is, and will continue to
be, focused on relevant and timely research problems that necessitate
solid outcome data. Your continued support of the TriService Nursing
Research Program is truly appreciated and has resulted in continued
advances in nursing practice for the benefit of our soldiers, their
family members, and our deserving retiree population.
I would like to extend my appreciation to the leadership and
faculty of the Uniformed Services University of the Health Sciences
(USUHS) for their continued support in the training of our Certified
Registered Nurse Anesthetists and Family Nurse Practitioners. USUHS
continues to provide us with professional nursing graduates who have a
near perfect pass rate for national certification, easily exceeding the
national standard. Adeptly responding to the needs of Federal nursing,
USUHS established this past year the Clinical Nurse Specialist Program
in Perioperative Nursing as well as the foundation for the Doctoral
Program in Nursing, with the first candidates for study in each program
to begin this summer. USUHS continues to refine and evolve strong
curricula that have three focused research and practice areas including
Operational Readiness in Changing Environments, Population Health and
Outcomes, and Clinical Decision-Making in the Federal Health Care
System. In addition, they have placed cross cutting emphasis on patient
safety, ethics, force protection, and international health and
leadership. The curricula are interwoven with the necessary military
applications essential for the response to any global challenge, such
as scenarios involving deployment of weapons of mass destruction,
disaster or humanitarian assistance, and contingencies other than war.
USUHS continues to be flexible and responsive to our Federal Nursing
needs and our continued partnership is key to maintaining sufficient
numbers of professional practitioners necessary to support our mission.
Finally Senators, the Army Nurse Corps once again reaffirms its
commitment to recognizing the Bachelor of Science degree in Nursing
(BSN) as the minimum educational requirement and basic entry level for
professional nursing practice. We appreciate your continued support of
this endeavor and your commitment to the educational advancement of all
military nurses. We continue to be resolute in meeting the challenges
we face today and are ready and determined to meet the uncertain
challenges of tomorrow. We will continue with a sustained focus on
readiness, expert clinical practice, professionalism, leadership and
the unfailing commitment to our Nation that has been the hallmark of
our organization for over 102 years. Thank you for the opportunity to
present the extraordinary contributions made by Army Nurses.
Senator Stevens. Thank you, General. Admiral Lescavage.
STATEMENT OF REAR ADMIRAL NANCY J. LESCAVAGE, NURSE
CORPS, UNITED STATES NAVY, DIRECTOR, NAVY
NURSE CORPS
Admiral Lescavage. Good afternoon, Chairman Stevens,
Senator Inouye. I am Rear Admiral Nancy Lescavage, the 20th
Director of the Navy Nurse Corps and Commander of the recently
established Naval Medical Education and Training Command. It is
indeed an honor and a privilege to represent a total of 5,000
active duty and Reserve Nurse Corps officers. I welcome this
opportunity to testify regarding the status of the Navy Nurse
Corps.
The Navy Nurse Corps is ``living'' the mission of Navy
medicine today providing preeminent health care in worldwide
missions. When called to duty recently, our Navy nurses readily
packed their seabags and moved forward. Meanwhile, our
remaining military and civilian nurses back home continued to
be the backbone in promoting, protecting and restoring the
health of all entrusted to our care, including those heroes who
have gone before us in harm's way.
Not a beat was missed in our mission. This year, to chart
the course, we have revised our strategic plan which now
parallels Navy medicine's goals of being ready, caring about
our people, delivering that health care benefit to all, and
promoting best practices.
Through our collective leadership, I'm happy to tell you we
are also united with our Federal nursing partners to advance
professional nursing practice. What a thrill that is to be one
team with my fellow colleagues.
I will now speak to each of our goals and address the
status of professional nursing in Navy medicine relative to the
national nursing shortage. First of all, to stand ready. Our
mission is exemplified in our continuous commitment to
readiness in peacetime, wartime, humanitarian and other
contingency missions.
Augmenting our 70 Navy nurses who are routinely assigned to
operational billets, we have deployed a total of approximately
600 Navy nurses in support of Operation Iraqi Freedom on a
variety of platforms. They have been and remain assigned to
forward resuscitative surgical support teams, fleet surgical
teams, Marine Corps medical battalions, Marine Corps force
service support groups, our fleet hospitals, our casualty
receiving and treatment ships, and our hospital ships such as
the U.S.N.S. Comfort currently deployed. Part of that crew will
be returning today.
And they also serve aboard our aircraft carriers. Eighty-
nine out of 140 nurse anesthetists have been deployed and are
serving us well. We have also recalled approximately 400
Reserve Navy nurses to support our operational missions and the
continuum of care in our military treatment facilities. You
see, we really do truly work as a team, both active duty and
Reserve.
During this past year, there have been an additional 43
Navy nurses involved in other missions, such as at Camp X-Ray
in Guantanamo Bay, Cuba, Operation Provide Hope and Operation
Enduring Freedom. Almost 400 Nurse Corps officers have also
been involved in various training exercises in the past year,
such as in our fleet hospital training, fleet hospital
operational readiness evaluation, and Exercise Battle Griffin.
Strengthening our emergency preparedness posture, Navy
nurses now serve in vital leadership roles in Navy medicine's
Office of Homeland Security, the Department of Defense smallpox
response team, the Marine Corps chem/bio incident response
team, and in command emergency preparedness offices. In meeting
our readiness mission in all operational environments, training
opportunities occur across Federal, as well as civilian
agencies. As an example, this past fall, the Navy medicine's
trauma training program rotated its first class through the Los
Angeles County University of Southern California Medical
Center, one of the Nation's top level one trauma centers. We
successfully trained many Nurse Corps officers by enhancing
their combat trauma skills and medical readiness, and they do
that along with their respective platform teams, so they truly
are ready for trauma cases.
In addition, five of our Navy medical treatment facilities
have established agreements with local trauma centers, training
numerous emergency and critical care nurses, as well as our
operating room nurses. Collaborating with the Army and the Air
Force, we have also shared instructors and training
opportunities to enhance these critical skills.
Secondly, in caring about our people, we continually strive
to be recognized as an employer of choice in recruiting,
training and retaining the right professional nurses. We
closely monitor the national nursing shortage projections and
civilian compensation packages and determine the best course
for us to take in the competitive market.
The Navy Nurse Corps amazingly continues to meet active
duty military and civilian recruiting goals and professional
nursing requirements. We do that through diversified accession
sources. Those are our pipeline programs, for example, in our
Reserve Officer Training Corps (ROTC).
We also do that through pay incentives, graduate education
and other retention initiatives that address quality of life
issues, to meet our special needs, such as critical care. And I
really believe we need more Navy nurses in the mental health
arena, in midwifery and neonatal nursing. We too are exploring
the health professional's loan repayment program in those
areas.
For our Civil Service nurses who make up a huge part of our
backbone, recruitment, retention and relocation bonuses are
used, along with special salary rates and that wonderful
special hire authority which we can thank you so much for.
We also had our certified registered nurse anesthetists and
operating room nurses this year participate in the critical
skills retention bonus. Ninety percent of our operating room
nurses who were eligible took that, as well as 70 percent of
our nurse anesthetists.
I'd like to highlight our Navy Reserve component. We have
processed 63 percent of our accession goal of 261 nurses to
enter the Reserves, maintaining the same pace as we did last
year. Beneficial incentives in procuring our Reservists in
critical wartime specialties include an accession bonus for the
Reserves, as well as loan repayment and stipend programs for
graduate education. I have noticed through the years that the
one thing nurses most want is to be greater educated. We are
now proposing to expand bonus eligibility to new nursing
graduates. In addition, we are in the initial stages of
exploring the feasibility of instituting a pipeline scholarship
program for our Reserve enlisted component, those corpsmen who
desire to go on to become Navy nurses. And that's similar to
the pipeline program for our active duty colleagues.
Through several surveys, graduate education opportunities
have been cited as one of our most important retention
initiatives. We now are able to focus all of our scholarship
training, as Admiral Cowan stated, on master's degrees and
doctorate degrees based on our operational specialty
requirements, specific health population needs and staffing
projections.
We are sending several of our nurses to the recently
established perioperative clinical nurse specialist program at
the Uniform Services University of Health Sciences (USUHS). We
greatly look forward to the new doctoral program at USUHS, and
are additionally considering nurse fellowship opportunities in
such arenas as gerontology, business management and mental
health.
This year, we also instituted nursing internship programs
at our three major medical centers and other naval hospitals
for all new nursing graduates. The news is good on this as
well. There have been several hundred military and civilian
nurses who have completed these programs. These new nurses
attest to increased self-confidence with clinical practice and
are eager to assume greater responsibilities.
Thirdly, delivering that health care benefit. Population
health management is at the forefront and our Navy nurses are
actively engaged in various clinical settings through health
promotion, disease management and case management programs.
These innovations do four things for us. They expedite a much
quicker return to full duty for our sailors and Marines. They
decrease lost work hours, increase productivity, and enhance
our customer satisfaction. You see the benefits are endless and
the line really appreciates the return to duty.
Embracing force health protection, numerous programs have
been developed to ensure a healthy and fit force such as a
command preventive health assessment program, nurse managed
hyperlipidemia clinic at our naval hospital in Rota, Spain, the
in-garrison rehab platoon program at Camp Pendleton and
clinical care services, which we call drive-by health care.
They pull up to the pier in a van and are able to render basic
primary care to our sailors who have just returned.
Just as the health and fitness of our military members is
critical to force readiness, so is the health of our extended
military family and other eligible beneficiaries. In at least
four medical treatment facilities, our nurses are leading the
way in the assessment and management of our patients. Diabetes
case management has significantly enhanced patient compliance
with their recommended plan of care. In support of the unique
needs of seriously ill and terminally ill patients, our first
Navy palliative care clinic was established at our medical
center in Portsmouth. Our mother baby clinic provides follow-up
for high-risk mothers and babies for early detection and
prevention of complications. Pediatric nurses at our naval
hospital in Naples liaisoned with the Department of Defense
school nurses and teachers to collaborate on taking care of
asthmatic children to prevent asthmatic attacks. This sampling
of programs demonstrates that Navy nurses indeed are innovative
and have specialized knowledge that can be applied in any form
in a military setting.
Lastly, promoting best health care business practices.
Nurse Corps officers continue to be strategically placed in
pivotal roles where they can influence legislation, health care
policy and delivery systems. We have active duty and Reserve
Nurse Corps officers in executive roles, including our current
Navy's Deputy Surgeon General and many others such as
commanding officers, executive officers and officers in charge.
Personally, I am honored to have been chosen to lead the charge
in revolutionizing Navy medicine's education and training.
Always striving for nursing excellence, many commands have
aligned their performance metrics with the American Nurse's
Association magnet recognition program and Malcolm Baldrige
criteria for excellence. These standards provide the framework
for sustained quality patient care. Our goal is to complete our
first application which is at our medical center in Portsmouth,
Virginia, and have that completed by next year.
Nursing research has become our cornerstone for excellence
in all settings, from military treatment facilities to the
operational environment. Our revised Navy Nurse Corps research
plan provides the foundation and scope of military nursing
research ranging from the utilization of doctorally prepared
Nurse Corps officers in key leadership positions to their
responsibilities in leading evidence-based practice studies.
With authority and influence, our Navy nurse researchers
now create health policies and delivery systems and are right
at the tip of the spear in leading the way in our major medical
treatment facilities. We were honored to have one of our nurse
anesthetists named researcher of the year by the American
Association of Nurse Anesthetists.
We do as well appreciate your support of the TriService
nursing research program funding. I would like to highlight
just a little bit of our research programs out there. A program
involving the studies examined Navy recruits at risk for
depression, after undergoing the bootstrap intervention
program. This is at Great Lakes. Preliminary results indicate a
potential for decreased attrition, improved recruit
performance, and an identified cost-effective method of recruit
retention.
On the cutting edge of molecular research, a team led by a
Navy nurse is investigating the potential use of a readily
accessible medication to be used in the field to treat
respiratory problems. We also have a multidisciplinary team
with nurses in it working on diabetic care and that has
enhanced the patient's ability to achieve the mastery of self-
care and live independently with potential savings of $7,000 to
$42,000 per patient a year.
In closing, I appreciate your tremendous support of
legislative initiatives and the opportunity to share our
accomplishments. In our 95th year of the Corps, our Navy nurses
are very proud of our heritage and professional practice as
innovators, change agents and leaders.
In my other role as Commander, Navy Medical Education and
Training Command, I fully support the philosophy that
continuous learning and guidance for all health care
professionals is integral to what we do in meeting our
peacetime and wartime missions.
Regarding lessons learned, Chairman Stevens, my command
with education and training has a command under it called the
Naval Operational Medical Institute. Several years ago, we did
come up with the lessons learned program and we are very
excited about that. That has already been launched, which
really has value in learning from what has just occurred.
PREPARED STATEMENT
I look forward to continuing to work with you and my
colleagues during my tenure as the Director of the Navy Nurse
Corps. Thank you for this great honor and privilege. In my
view, there is no better job.
[The statement follows:]
Prepared Statement of Rear Admiral Nancy J. Lescavage
Good morning, Chairman Stevens, Senator Inouye and distinguished
members of the Committee. I am Rear Admiral Nancy Lescavage, Director
of the Navy Nurse Corps and Commander of the recently established Naval
Medical Education and Training Command. It is an honor and a privilege
to represent a total of 5,000 Active Duty and Reserve Navy Nurse Corps
officers. I welcome this opportunity to testify regarding our
achievements and issues.
The Navy Nurse Corps is ``living'' the mission of Navy Medicine
today and fulfilling the vision of the Navy Nurse Corps of preeminent
health care in executing worldwide missions. When called to duty, Navy
Nurses readily ``packed their seabags'' and moved forward, with dynamic
leadership, clinical expertise, teamwork, perseverance and patience.
Meanwhile, military and civilian nurses who remained at the homefront
continue to be the backbone and structure in promoting, protecting and
restoring the health of all entrusted to our care.
This year, to ``chart the course,'' we have revised our Strategic
Plan, which parallels Navy Medicine's goals of Readiness, People, the
Health Benefit, and Best Health Care Business Practices. Through
collective leadership, we have also united with our federal nursing
partners to advance professional nursing practice.
I will now speak to each of our goals in the Navy Nurse Corps
Strategic Plan and address the status of professional nursing in Navy
Medicine relative to the national nursing shortage.
READINESS
Our mission to promote, protect and restore the health of all
entrusted to our care is fully actualized through our continuous
commitment to readiness in peacetime, wartime, humanitarian and other
contingency missions. Both active duty and reserve components have
exemplified unselfish devotion to duty, working side-by-side in the
continental United States and abroad in a multitude of care delivery
environments.
Readiness and Contingency Operations
Augmenting our seventy Navy Nurses in operational billets, we have
deployed a total of approximately six hundred nurses in support of
Operation Iraqi Freedom on a variety of platforms, such as Marine Corps
Force Service Support Groups, Fleet Hospitals, Casual Receiving
Treatment Ships, Hospital Ships and with Command Headquarters staff to
plan and operationalize our health care delivery system. Eighty-nine
out of a total of one hundred and forty Certified Registered Nurse
Anesthetists (CRNA) alone have been deployed. We have also recalled
approximately four hundred reserve nurses to support our operational
missions and the continuum of care in our military treatment
facilities. During this past year, there have been an additional forty-
three nurses involved in other missions, including Camp X-Ray at
Guantanamo Bay, Cuba, Operation Provide Hope and Operation Enduring
Freedom. Almost four hundred Nurse Corps officers have also been
involved in various exercises in the past year such as Fleet Hospital
Field Training, Fleet Hospital Operational Readiness Evaluation, and
Exercise Battle Griffin.
Homeland Security
Strengthening our emergency preparedness posture, Navy Nurses serve
in vital leadership roles in Navy Medicine's Office of Homeland
Security, the Department of Defense Smallpox Epidemiological Emergency
Response Team, the Marine Corps Chemical-Biological Incident Response
Force and in command Emergency Preparedness Offices. Involvement in key
initiatives to execute our Force Health Protection mission under any
circumstance include: multiple training programs; military-civilian
partnerships with U.S. hospitals; innovative site visits to identify
vulnerabilities and exercise command emergency preparedness plans; and
development of disaster response curriculum with other federal
agencies.
Readiness Training
In meeting our readiness mission in all operational environments,
training opportunities are collectively optimized across federal and
civilian agencies. Last summer, Navy Medicine's Trauma Training Program
rotated its first class through the Los Angeles County/University of
Southern California Medical Center, one of the nation's finest Level I
Trauma Centers. We successfully trained many Nurse Corps officers by
enhancing their combat trauma skills and medical readiness with their
respective platform teams, the Forward Resuscitative Surgical Support
or Fleet Surgical Teams. In light of recent events and the national
focus on homeland security and terrorism, the curriculum has added
treatment of casualties under these stressors, as well as conventional
battle injuries.
Seeking to expand training opportunities for nurses assigned to
other operational platforms, five military treatment facilities have
established agreements with local trauma centers, training over fifty
emergency and critical care nurses through didactic and clinical
experiences. Collaborating with the Army and Air Force, we have shared
instructors and training opportunities in support of critical skills
enhancement at the Army Medical Center in Landstuhl, Germany; Wilford
Hall Medical Center in San Antonio, Texas; the Critical Care Air
Transport Team Course at Brooks Air Force Base in San Antonio to name a
few facilities. In addition, Navy Nurses at the Naval Hospital in Rota,
Spain are involved in training Embassy, Department of State and foreign
military physicians and nurses.
PEOPLE
We continually strive to be recognized as an employer of choice in
recruiting, training, and retaining the right professionals. To attain
our prestigious standing, we closely monitor national nursing shortage
projections and civilian compensation packages and determine the best
course for us to take in the competitive market.
National Nursing Shortage
A 2002 study conducted by the Health Resources and Service
Administration predicted that the national nursing shortage will
experience a deficit of over 275,000 nurses by 2010, based on the
dwindling supply of registered nurses and the increasing demand for
their clinical expertise. A report by the American Association of
Critical Care Nurses, cited factors impacting the nursing work force
supply including the declining number of nursing school graduates, job
dissatisfaction, and inadequate compensation. We continuously monitor
each of these factors because the strength of our nursing work force
can best be maintained through a blend of counter initiatives to these
dissatisfiers.
Recruitment and Retention Initiatives
FISCAL YEAR 2002 ACCESSION SOURCES: ACTIVE DUTY
------------------------------------------------------------------------
------------------------------------------------------------------------
Direct Procurement...................................... 77
Reserve Recall.......................................... 15
Nurse Candidate Program................................. 62
Naval Reserve Officer Training Program.................. 52
Medical Enlisted Commissioning Program.................. 42
Other................................................... 5
------------------------------------------------------------------------
The Navy Nurse Corps amazingly continues to meet military and
civilian recruiting goals and professional nursing requirements through
diversified accession sources, pay incentives, graduate education and
training programs, and other retention initiatives that address quality
of life and practice satisfaction. The increase of the maximum
allowable compensation amount for the Certified Registered Nurse
Anesthetist Incentive Special Pay (CRNA ISP) and the Nurse Accession
Bonus (NAB) in the Fiscal Year 2003 National Defense Authorization Act
will further enhance our competitive edge in the nursing market. To
meet specialty needs, such as critical care, mental health, midwifery
and neonatal nursing, we are exploring the Health Professions Loan
Repayment Program. Successful recruitment and retention tools have been
the NAB, CRNA ISP, Board Certification Pay and the recent Critical
Skills Retention Bonus for our uniformed members. For our civil service
nurses, recruitment, retention and relocation bonuses; special salary
rates; and Special Hire Authority have significantly decreased our
vacancy rates in several of our facilities. All of these pay
initiatives will become even more critical in the future years to meet
our wartime and peacetime missions and maintain authorized endstrength.
Now, I'd like to highlight our Navy Nurse Corps, Reserve Component.
We have processed sixty-eight percent of our fiscal year 2003 accession
goal of two hundred and sixty-one nurses, maintaining the same pace as
last year. Beneficial incentives in procuring our reservists in
critical wartime specialties include: the accession bonus, loan
repayment and stipend programs for graduate education. To meet our
contributory support mission, we are proposing to expand bonus
eligibility to new nursing graduates. In addition, we are in the
initial stages of exploring the feasibility of instituting a pipeline
scholarship program for the reserve enlisted component similar to those
given to our active duty colleagues.
Education and Training Initiatives
Since graduate education opportunities have been cited as one of
our most important retention initiatives, we constantly evaluate our
patient care requirements to annually update our Duty Under Instruction
Scholarship Plan. We now focus our training on Master's Degrees,
Doctoral Programs, and fellowships based on operational and specialty
requirements, specific health population needs and staffing
projections. This year, we are sending several of our nurses to the
recently established Perioperative Clinical Nurse Specialist Program at
the Uniformed Services University of Health Sciences (USUHS). We look
forward to the new Doctoral Program at USUHS and are currently
exploring nursing post-graduate fellowship opportunities.
Nursing internship programs have been initiated at the National
Naval Medical Centers in Bethesda, Maryland; Portsmouth, Virginia; San
Diego and the Naval Hospital in Jacksonville, Florida for all new
nursing graduates. There have been a total of one hundred and forty
military and civilian nurses who have completed their respective
programs. Outcome measures for these new nurses attest to increased
self-confidence with clinical practice and the ability to assume
greater responsibilities which facilitates their integration into the
Navy Nurse Corps.
Navy Nursing supports national initiatives to increase the nursing
work force numbers in several ways. Our robust scholarship pipeline
programs help to support nursing school enrollment. Through agreements
with schools of nursing, military treatment facilities provide varied
clinical experiences and clinical experts, who may also serve as
adjunct faculty. We also enhance the image of nursing in the community
through numerous presentations and approved advertisement campaigns.
HEALTH BENEFIT
Through an innovative framework of nursing practice, we deliver
high quality, cost-effective and easily accessible primary and
preventive health care services. Population health management has been
at the forefront in various clinical settings through health promotion,
disease management and case management programs. These innovations
expedite a much quicker return to full-duty; decrease lost work hours;
increase productivity and enhance customer satisfaction.
Healthy and Fit Force
Embracing Force Health Protection, many programs have been
developed to ensure a healthy and fit force. For instance, command
Preventive Health Assessment Programs identify at-risk active duty
members and promote therapeutic lifestyle changes, such as in the
Nurse-Managed Hyperlipidemia Clinic at our Naval Hospital in Rota,
Spain. The In-Garrison Rehabilitation Platoon Program at our Naval
Hospital in Camp Pendleton, California has expedited the Marines'
return to training through improved continuity and coordination of all
aspects of patient care, saving 2,100 convalescent leave days over a
two-month period. Health Promotion efforts instituted the Choices
Program at our Naval Air Station in Sigonella, Sicily. This program
focuses on pregnancy prevention through education, including the use of
baby simulators to mimic seventy hours of parenthood. Based on a
comparison study, female Sailors who successfully completed the course
were three times less likely to get pregnant. Additionally, Family
Nurse Practitioners continue to provide support to the Fleet through
pierside clinical services, health promotion programs, and disaster
training.
Family Centered Care
Just as the health and fitness of our military members is critical
to force readiness, the health of our extended military family and
other eligible beneficiaries is equally important. Case Management
targets prevention, early diagnosis, cost effective intervention and
quality outcomes. In at least four medical treatment facilities,
Diabetes Case Management has significantly enhanced patient compliance
with their recommended plan of care. In support of the unique needs of
seriously-ill and terminally-ill patients, the Palliative Care Project
at our Naval Medical Center in Portsmouth is the first of its kind in
Navy Medicine. This program embraces the philosophy of caring during
the final phase of life. Our Mother Baby Clinics provide follow-up
visits for high risk mothers and babies for early detection and
prevention of complications. Pediatric nurses at Naval Hospital Naples
liaison with Department of Defense school nurses and teachers to
collaborate on the development of students' Asthma Action Plans based
on the National Asthma Education & Prevention Guidelines. This
initiative alone has decreased emergency room visits by seventy-five
percent and inpatient admissions by eleven percent. Our Nurse-Run
Primary Care Clinics use approved protocols to increase access and
incorporate population health concepts. This sampling of the
aforementioned programs demonstrates that Navy Nurses are innovative
and have specialized knowledge that can be applied to many forums
unique to military settings.
BEST HEALTH CARE BUSINESS PRACTICES
Nurse Corps officers continue to be strategically placed in pivotal
roles where they can influence legislation, health care policy and
delivery systems. There are active duty and reserve Nurse Corps
officers in executive roles, including the Deputy Surgeon General,
Commanding Officers, Executive Officers, Officers in Charge, policy
makers and many others.
Strategic Planning and E-technology
Always striving for nursing excellence, many commands have aligned
their performance metrics with the American Nurses Association Magnet
Recognition Program and the Malcolm Baldridge Criteria for Excellence.
These standards provide the framework for sustained quality patient
care outcomes, visionary leadership, strategic planning, and
exceptional staff performance.
To enhance communication and conduct business, we have strategized
and marketed clinical outcomes, research findings and business
practices through video teleconferences, newsletters, conferences, and
professional journals. Online clinical training sources, Navy e-
learning modules and nursing practice resources are tested for
effectiveness and linked through our website or Navy Medicine's
Telelibrary.
Research
----------------------------------------------------------------
Navy Nurse Corps Research Plan: Focus on
Deployment Health
Developing and Sustaining Competencies
Recruitment and Retention of the Work Force
Education and Training Outcomes
Clinical Resource Management
Military Clinical Practice
----------------------------------------------------------------
Our revised Navy Nurse Corps Research Plan provides the foundation
and scope of military nursing research ranging from the utilization of
doctoral prepared Nurse Corps officers to their responsibilities in
leading evidenced-based practice studies. Placed in positions of
authority and influence, our nurse researchers create health policies
and delivery systems, advance and disseminate scientific knowledge,
foster nursing excellence, and improve clinical outcomes. In addition,
our senior nurse executives have promoted a culture of scientific-based
practice in all settings from military treatment facilities to the
operational environment. Ongoing nursing research and evidence-based
practice ultimately effects quality outcome, captures cost
effectiveness and enhances patient satisfaction. Nursing Research has
become our cornerstone for excellence. In fact, we have the honor of
having one of our Navy Nurses named ``Researcher of the Year'' by the
American Association of Nurse Anesthetists.
Through your support of TriService Nursing Research Program
funding, research has been conducted at our three major medical
centers, our two Recruit Training Centers, several Naval Hospitals, on
more than six aircraft carriers and collaboratively with our uniformed
colleagues and more than thirteen universities across the country. Navy
nursing TSNRP-funded research has been published in numerous
professional journals.
I would like to highlight some of the research that has been
supported by TSNRP funds. A program of research involving three studies
examined Navy recruits at-risk for depression. After undergoing the
BOOT STRAP Intervention Program, preliminary results indicated
potential for decreased attrition, improved recruit performance and an
identified cost-effective method of recruit retention. On the ``cutting
edge'' of molecular research, a team led by a Navy nurse is
investigating the potential use of a readily accessible drug to be used
in the field to treat military personnel with respiratory problems.
Through a multidisciplinary team approach to diabetic care, a third
study focuses on enabling the patient's ability to achieve mastery of
self-care and live independently, with potential cost savings of
$7,000-$42,000/patient/year. Participants report more independence and
greater satisfaction with the disease management intervention.
CONCLUSION
In closing, I appreciate your tremendous support of legislative
initiatives and the opportunity to share our accomplishments and issues
that face the Navy Nurse Corps. Our nurses are very proud of our
heritage and professional practice as innovators, change agents and
leaders at all levels from policymaking to program implementation,
across federal agencies and in all clinical settings. In my other role
as Commander, Navy Medicine Education and Training Command, I fully
support the philosophy that continuous learning and guidance for health
care professionals is integral to enabling uniformed services personnel
to meet our peacetime and wartime missions. This foundation transcends
across all levels of practice and the ``Five Rights'' of nursing, which
involves placing the right person in the right assignment at the right
time with the right education and the right specialized training.
Herein lies the basis of our superior performance in promoting,
protecting and restoring the health of all entrusted to our care.
I look forward to continuing to work with you during my tenure as
the Director of the Navy Nurse Corps. Thank you for this great honor
and privilege.
Senator Stevens. Thank you, Admiral. General Brannon.
STATEMENT OF BRIGADIER GENERAL BARBARA BRANNON,
ASSISTANT SURGEON GENERAL, AIR FORCE
NURSING SERVICES AND COMMANDER OF MALCOLM
GROW MEDICAL CENTER
General Brannon. Chairman Stevens, Senator Inouye. It is
once again an honor and my great pleasure to present the great
accomplishments of Air Force nursing. As we vigorously execute
our mission at home and abroad, Air Force nurses and enlisted
nursing personnel are meeting the increasing challenges with
great professionalism and distinction.
Aeromedical evacuation is the critical link between
casualties on the battlefield and definitive medical care. Our
superb medical crews and the advances in medical technology
make care in the air more sophisticated than ever before.
CRITICAL CARE AIR TRANSPORT TEAMS
Our critical care air transport teams or CCATTs were
instrumental in the lifesaving airlift of four Afghan children
who were caught in the crossfire of war. They received
emergency care from an Army forward surgical team and then were
treated by our CCATT team during the 2-hour flight to a combat
Army surgical hospital. The team worked in total darkness using
night vision goggles until the aircraft was out of danger.
Medical teams from all three services have worked together
very smoothly in the operational environment and the patient
handoffs were virtually seamless. The teamwork has been
phenomenal. Embedded journalists and continuous network
coverage have enabled the world to watch this war unfold.
What the world hasn't seen is our Air Force independent
duty medical technicians working with pararescue units at the
battle's forward edge, their critical skills and training and
special operations have made a lifesaving difference during
evacuation of the wounded.
They have employed leading edge technology, and the
experiences of these brave airmen have set new standards for
wartime emergency care. While much of our energy has been
directed toward wartime support, there were also exciting
initiatives continuing at the home station.
POPULATION HEALTH PROGRAMS
Last year, I talked about our great progress in deploying
population health programs. We are now engaged in comprehensive
health care optimization to improve effectiveness and
efficiency of services in every clinical area. Nurses and
medical technicians are the backbone of successful
optimization. Their expanded support to providers enable not
only treatment of disease, but also stronger focus on
preventive services and population health management.
A great example comes from Charleston Air Force Base, South
Carolina, where primary care teams launched an aggressive
preventive screening campaign. Capitalizing on technology, they
use an automated program to generate a letter to patients in
their birth month inviting them to come for the recommended
screening. This is very successful and the percent who complete
screening exceeds national benchmarks by 6 percent.
NURSE CORPS GRADE STRUCTURE
The key to success in nursing is a strong nursing force, a
force with the right numbers and with the right experience and
skills. Today, almost 79 percent of our authorizations are in
the company grade ranks of lieutenant and captain, with only 21
percent in field grade rank. Having a relatively junior Nurse
Corps is a growing concern due to the higher acuity of our in-
patients, complexity of outpatient care and the robust role
that we play in wartime support.
To validate a rebalance in our Nurse Corps grade structure
we initiated a top down grade review last year, that will
identify by position the skill and experience required. Early
data shows a significant need to increase our field grade
authorizations. A by-product of this increase would be a
greater promotion opportunity, bringing it more in line with
other Air Force officer specialties. We expect to recommend
that to our leadership in the very near future.
RECRUITING
Recruiting continues to be a significant challenge. We
ended last year with 104 nurses below our authorized end
strength of 3,974. This was significantly better due to an
unusually low rate of separations. We continue to implement new
recruiting strategies both at headquarters and local levels. We
are currently working with our sister services to fund an
increased accession bonus for a 4-year commitment and exploring
the feasibility of accession bonus for nurses who choose a 3-
year obligation.
Our recruiting at the Air Force Academy has been extremely
successful. Six academy seniors have selected nursing for their
military profession, the largest group since it became an
option in 1997. They will attend Vanderbilt University School
of Nursing to earn a 2 year graduate degree.
We are making great strides in enhancing the strength of
our nursing care team by capitalizing on the talents of our
enlisted personnel. We are partnering with the Army Nurse Corps
to enable our medical technicians to attend a superb licensing
program at Fort Sam Houston. We hope to increase the capacity
of the current program to include 60 Air Force medics per year.
We also recognize the needs to increase our enlisted in
baccalaureate nursing programs and are exploring stipend
initiatives similar to those used by the Navy Nurse Corps to
make it easier for enlisted Nurse Corps to earn a BS, and be
commissioned in our Nurse Corps. This year 300 nurses
participated in a research program. Collective work expanded
evidence-based nursing practices in several clinical and
operational areas.
AIR MEDICAL EVACUATION
A key study was on air medical evacuation. As we have
increased the use of cargo aircraft for patient movement, the
inability to control the temperature in patient areas has
adversely affected the seriously ill and injured. Researchers
have now identified patient location priorities and tested the
effectiveness of improved monitoring and warming devices. Other
researchers are using the lessons learned from our deployed
nurses and technicians to validate war readiness training
programs.
One of the roles I enjoy most is being an advisor to the
Uniformed Services University Graduate School of Nursing. They
have made incredible progress in their first decade. Under
energetic and visionary leadership, the school continues to
grow in scope and build programs to meet the emerging needs of
military nursing.
Barely 2 years ago we began discussion on the feasibility
of a master's program in perioperative nursing, and this fall
the first class begins. The nursing Ph.D. program also went
from concept to reality in just 1 year and the new curriculum
will prepare nursing leaders in research and for key roles in
health care strategy and policy.
Mr. Chairman, Senator Inouye, thank you for allowing me to
share just a few of the many activities of Air Force nursing
with you today. On behalf of the men and women of the nursing
services, I want to thank you for your tremendous advocacy, not
only on behalf of military nursing, but also for the
advancement of nursing across our Nation.
PREPARED STATEMENT
You can trust that Air Force nursing will continue to serve
in peace and war with the same professionalism, pride and
patriotism that we have demonstrated for almost 54 years. There
has never been a better time to be a member of the Air Force
nursing team. Thank you.
[The statement follows:]
Prepared Statement of Brigadier General Barbara Brannon
Mister Chairman and distinguished members of the committee, I am
Brigadier General Barbara Brannon, Assistant Surgeon General, Air Force
Nursing Services and Commander of Malcolm Grow Medical Center at
Andrews Air Force Base. This is my fourth testimony before this
esteemed committee and, once again, I am very proud to represent Air
Force Nursing and delighted to share our accomplishments and challenges
with you.
First and foremost, as the Air Force aggressively executes its
mission in support of our great nation, Air Force medics are keeping
our people fit and providing outstanding healthcare wherever it is
needed. Air Force nurses and enlisted nursing personnel are meeting
increasing commitments and challenges with great professionalism and
distinction. Today I'd like to review the following: deployments,
training, force management, optimization and research, as examples of
these commitments and challenges.
Over the past year, hundreds of Nursing Service personnel have been
deployed to every corner of the globe to support the ongoing war on
terrorism and to provide humanitarian relief. There are more than 400
nurses and technicians currently deployed in Expeditionary Medical
Systems (EMEDS) facilities, and hundreds more prepared and awaiting
orders to deploy. The Air Force continues to rely on an ambitious Air
Expeditionary Force (AEF) rotation cycle to accomplish deployment
missions and maintain home station health care services.
In addition to supporting ongoing commitments to Operation ENDURING
FREEDOM, IRAQI FREEDOM and other deployments, Air Force medical
personnel have been called frequently to support humanitarian
operations throughout the world. Four months ago, twelve nurses and
technicians from Yokota AB Japan deployed to Guam to assist in federal
medical support in the aftermath of the devastating Super Typhoon
Pongsona. Arriving in the middle of the night, they established initial
medical capability to triage and treat casualties within 24 hours.
Nurses and technicians also provide humanitarian support through
their active engagement in the International Health Specialist program.
They are successfully forging and fostering positive relationships
around the world. A great example is Major Doreen Smith, recognized as
the Air Force International Health Specialist of the Year in Europe
2002 for her outstanding work in Africa. She was instrumental in
establishing the first Republic of Sierre Leone Armed Forces (RSLAF)
HIV/AIDS Prevention Committee that developed treatment protocols used
by field medical technicians to prevent transmission of HIV/AIDS. She
later implemented training programs in both Ghana and Nigeria.
Aeromedical evacuation remains a unique Air Force competency and
our ability to respond to urgent transport requirements is second to
none. Nurses and technicians were integral members of teams providing
care during the evacuation of over 2,548 patients from forward areas in
Operation ENDURING FREEDOM and IRAQI FREEDOM. Aeromedical evacuation is
the critical link between casualties on the front lines and progressive
levels of restorative healthcare abroad and in the continental United
States.
Captain Michael McCarthy was on a Critical Care Air Transport Team
mission over hostile territory to rescue two CIA operatives critically
injured during the prison uprising in Kandahar, Afghanistan. This was
not a typical mission for our critical care team--the mission was flown
in blackout conditions due to Special Operations requirements. Captain
McCarthy's expert critical care saved the life of a casualty whose
condition deteriorated in-flight. He received the prestigious Dolly
Vinsant Flight Nurse Award from the Commemorative Air Force for his
heroic actions on this mission.
The tremendous accomplishments of our Air Force Flight Nurses have
also been heralded by civilian flight nurse organizations. The Air and
Surface Transport Nurses Association (ASTNA) presented the 2002 Matz-
Mason Award to Captain Greg Rupert, Critical Care Air Transport Team
Program Coordinator, Lackland AFB, Texas, for exceptional leadership
and positive impact on flight nursing on a global scale.
Three years ago the Air Force identified that many medical
personnel's peacetime healthcare responsibilities did not adequately
sustain their proficiency in critical wartime skills. Medical career
field managers and specialty consultants developed the specific
readiness skills required for each specialty and established training
intervals to ensure our people were prepared to meet deployment
requirements. This year, we refined the program based on lessons
learned in the deployed environment.
As I briefed last year, the Air Force has entered into partnerships
with civilian academic medical centers to provide intense training for
nurses and technicians prior to deployment. The first ``Center for
Sustainment of Trauma and Readiness Skills'' (CSTARS) was initiated in
January 2002 at the Shock Trauma Center in Baltimore. This program
provides our health care personnel with valuable hands-on clinical
experience that covers the full spectrum of acute trauma management,
from first response to the scene, during transport, to trauma unit
care, to operating room intervention and finally to management in the
intensive care unit. The three-week session also incorporates the
Advanced Trauma Care Course for nurses and the Pre-Hospital Trauma Life
Support Course for our medical technicians. To date, over 200 personnel
have been trained in Baltimore.
Building on the success of this first site, the Air Force has
developed and opened two new CSTARS programs, one at St. Louis
University primarily for the Air National Guard (ANG) team training,
and the other at the University Hospital of Cincinnati for Reserve
teams. The St. Louis program started in January 2003, and we expect to
train over 270 personnel during their two-week annual tour. Early
feedback is impressive as reflected by an end-of-course survey comment,
``this is far and away the greatest training program I have been able
to attend in the Air Force/ANG''.
The CSTARS partnership between the University of Maryland Medical
Center (UMMC) and the Air Force was key to the great success of the
exercise ``Free State Response 2002'' conducted in Baltimore, Maryland
in July of last year. The purpose of the exercise was to train as many
people as possible in community disaster response and to foster
effective coordination and collaboration between agencies involved in
disaster management. The exercise received wide media coverage in the
national capital area and was judged a huge success.
Expeditionary Medical Systems (EMEDS) is a five-day course that
provides hands-on field training for personnel assigned to EMEDS
deployment packages to prepare them to work in the operational
environment. There are currently three sites for EMEDS training: Brooks
City Base, Texas primarily for active duty, Sheppard AFB, Texas for
Reserves, and at Alpena, Michigan for ANG personnel. So far, 3,608
personnel have been trained in this critical operational requirement.
Overall trends in healthcare delivery and the National Defense
Authorization Act of 2001, allowing care for beneficiaries over age 65,
have resulted in an increase in the acuity and complexity of the
patients we serve. This has increased the need for experienced nurse
clinicians. Facility chief nurses have expressed growing concerns over
the challenge of providing the most effective care with a relatively
junior staff. In our military system, rank reflects the relative
experience of the individual. When we look at our current Nurse Corps
force structure, we note that more than 72 percent of our
authorizations are for second lieutenants, first lieutenants and
captains. These nurses range from ``novice to proficient'' in their
nursing skills. Nurses at the major and lieutenant colonel level are
``expert to master'' in their practice. The ratio of company grade to
field grade nurses is significantly higher than for other medical
career fields or the line of the Air Force.
To correct the imbalance in our mix of novice and expert nurses,
authorizations for field grade nurses would need to be increased. The
Air Force Nurse Corps has initiated a Top Down Grade Review (TDGR) to
identify, justify, and recommended needed adjustments. We are nearing
the end of our data collection and research phase of the study and
anticipate draft recommendations for our surgeon general in the next
couple of months. If approved, and if additional field grade billets
are indicated, the process to adjust authorizations among career fields
can be initiated with the Chief of Staff of the Air Force's approval.
In a separate but related issue, the Nurse Corps has the poorest
promotion opportunity among Air Force officers. With only 28 percent of
our authorizations in field grade ranks compared to 46 percent in the
line of the Air Force, it is easy to understand why so many excellent
officers are not getting selected for promotion. This lack of promotion
opportunity is a major source of dissatisfaction in our Nurse Corps.
The inequity in promotion opportunity has caught the eye of many line
and medical commanders and garnered some support for our TDGR
initiative. It is anticipated that a TDGR would validate increases in
field grade Nurse Corps requirements. An increase in field
authorizations would improve Nurse Corps promotion opportunity and
bring it closer to that of other Air Force Officers.
Although the programs instituted on a national level to address the
nursing crisis are encouraging, recruiting enough nurses to fill
positions is still a huge challenge across the United States and in
many other nations. Last year was the fourth consecutive year the Air
Force Nurse Corps has failed to meet our recruiting goal. We have
recruited approximately 30 percent less than the goal each year since
fiscal year 1999. At the end of fiscal year 2002, we had 104 fewer
nurses than our authorized end strength of 3974. Early personnel
projections forecasted we would end the year 400 nurses under end
strength. Our final end strength reflects an abnormally low number of
separations last year, 136 compared to our historical average of 330.
Our fiscal year 2003 recruiting goal is 363 nurses, and, as of February
2003, 100 have been selected for direct commission. This year
recruiting service is able to offer an accession loan repayment of up
to $26,000 as an incentive. With $6.2 million available to fund this
initiative, we are hopeful that it will be as successful as last years
retention loan repayment program and boost our accession numbers closer
to the goal.
Last year we revived an earlier policy that allowed Associate
Degree (ADN) nurses who had a Baccalaureate degree in a health-related
field to join the Nurse Corps. This was in response to Recruiting
Service's belief that this would give access to a robust pool of
recruits. But, in reality, only 13 ADN nurses were commissioned under
this carefully monitored program. I rescinded the policy in October
2002 since it did not produce the desired effect.
We continue to recruit nurses up to the age of 47 because it proved
very successful in fiscal year 2002. Thirty-four nurses over age 40
were commissioned into the Air Force last year. Many of them have the
critical care skills and leadership we need to meet our readiness
mission and most have the years of experience to make them valuable
mentors for our novice nurses.
``We are all recruiters'' is our battle cry as we tackle the
daunting task of recruiting the nurses we need, and I continue to
partner closely with recruiting groups to energize our recruiting
strategies. Among other activities, I have written personal letters to
nurses inviting them to consider Air Force Nursing careers and have
manned recruiting booths at professional conferences. I look for
opportunities to highlight and advertise the exciting opportunities Air
Force Nurses enjoy, and have had nurses featured in print media
coverage. I encourage each nurse wearing ``Air Force'' blue to visit
their alma mater and nursing schools near their base of assignment to
make presentations to prospective recruits. I have also assigned four
nurses to work directly in recruiting groups to focus exclusively on
nurse recruiting. Recruiters are using innovative marketing materials
that my staff helped develop to champion Air Force Nursing at
conferences, in their website, and in other publicity campaigns.
Retention is another key factor in our end strength. In an effort
to identify factors impacting separations, I directed the Chief Nurse
of every facility to interview nurses who voluntarily separate. Exit
interviews were standardized to facilitate identification of the
factors that most influenced nurses to separate. Nurses indicated they
might have elected to remain on active duty if staffing improved, if
moves were less frequent, if they had an option to work part time, or
if they could better balance work and family responsibilities. Most of
these are requirements of military life that cannot be changed by the
Nurse Corps. With regards to staffing, our nurse-patient ratios are
fairly generous compared to civilian staffing models. The Air Force
Medical Service has launched an aggressive initiative to develop
standardized staffing models for functions across all medical
facilities to optimize staffing effectiveness.
We are developing a new survey for all nurses to identify
workplace/environmental impediments so we can target opportunities to
increase satisfaction. We continue to recommend Reserve, National
Guard, and Public Health Service transfers for those who desire a more
stable home environment but enjoy military service and can meet
deployment requirements.
We appreciate the continued support for the critical skills
retention bonus authorized in the fiscal year 2001 NDAA. The Health
Professional Loan Repayment Program, implemented in fiscal year 2002,
was embraced by 241 active duty nurses saddled with educational debt.
These nurses had between six months and eight years of total service
and were willing to accept an additional 2-year active duty obligation
in exchange for loan repayment of up to $25,000. This program improved
our immediate retention of nurses and has great potential to boost
long-term retention in critical year groups.
The TriService Health Professions Special Pay Working Group
identified Certified Registered Nurse Anesthesiologists (CRNAs) and
Perioperative Nurses as critically manned and therefore eligible for a
retention bonus. This program was enthusiastically welcomed with 66
percent of eligible CRNAs and 98 percent of Perioperative Nurses
applying for a critical skills retention bonus in exchange for a one-
year service commitment.
We are looking at the benefits of increasing the number of civilian
nurses in our workforce. We are grateful for the support of Congress in
implementing U.S. Code Title 10 Direct Hire Authority to streamline the
civilian nurse hiring process. During the period from August to
December 2002, the Air Force was able to use direct hire to bring 14
new civilian registered nurses on duty. With use of Direct Hire
Authority, positions that had been vacant for as long as 18 months were
filled within weeks. Our ability to hire civilian nurses would be
greatly enhanced if we could hire at a competitive salary. We greatly
appreciate your support and interest in Title 38-like pay authority for
health professions.
We are delighted to report that this year six Air Force Academy
graduates selected the profession of nursing for their career field.
This is the largest group to choose nursing since the option was
instituted in 1997. Cadets selected for direct entry into the Nurse
Corps attend Vanderbilt University School of Nursing via the Health
Professions Scholarship Program. This accelerated degree program allows
non-nurses with a bachelor's degree to obtain a master's degree in
nursing after two years of study. To date, eight academy graduates have
completed this program. Graduates of the Vanderbilt program have the
leadership skills gained at the Academy coupled with a nursing degree
from a prestigious university. They are prepared as advanced practice
nurses and have the leadership base and potential to become top leaders
in military healthcare.
Air Force Nursing has been actively engaged in optimizing the
contributions of our enlisted medical technicians by expanding their
responsibilities and, in some cases, merging skill sets. In November
2002, the Air Force consolidated three career fields, the aeromedical
technician, medical service technician and public health technician. We
now have two key career fields, the aerospace medical service
technician and public health technician. This consolidation provides
more robustly trained enlisted medics and increases manpower to support
force health protection and emergency response. In this transition,
every health care facility stood up a Force Health Management element
responsible for ensuring designated personnel are medically cleared,
prepared and ready to deploy at a moment's notice.
Air Force Independent Duty Medical Technicians (IDMTs) have been
tasked to support an expanding variety of missions and have become high
demand, low-density assets. In Operation Enduring Freedom, they have
been added to Special Forces teams for a variety of missions. IDMTs
have provided medical care during prisoner transports, on an expedition
into Tibet for recovery of remains, on drug interdiction operations, in
austere, remote locations and on the front lines. This year, we are
substituting IDMTs for the medical technicians assigned to our Squadron
Medical Elements, teams deployed with flying squadrons to provide
medical care in the operational environment. To support these
additional taskings, we have increased our IDMT training program from
108 to 168 per year.
We continue our efforts to expand the scope of enlisted nursing
practice through licensed practical nurse (LPN) training programs. This
past year, we continued to send personnel to St. Phillip's College in
San Antonio, Texas for a six-month program that prepares graduates to
take the state board LPN licensure exam. To date, 48 medical
technicians have completed the LPN program at St. Phillips College.
This year, we are partnering with the Army Licensed Vocational Nurse
Program to provide a more structured and comprehensive training program
and increase our numbers of graduates to 60 students per year. As of 1
November 2002, a special experience identifier was implemented to
provide visibility in the personnel system for licensed practice nurses
and enable appropriate assignment actions.
We are successfully maintaining our medical enlisted end strength.
The overall manning for technicians in the aerospace medical service
career field remains above 90 percent, which can be construed as a
positive reflection of satisfaction and the impact of quality of life
initiatives. The neurology technician career field has been critically
manned for some time, and I am pleased to report that the
implementation of a selective reenlistment bonus has been very
successful. The neurology career field manning has improved from 69.2
percent in May 2001 to 88.5 percent in November 2002 and is projected
to grow to over 90 percent with the graduation of the next training
course.
Nursing services is actively engaged in optimizing health care.
This maintains a healthy, fit and ready force, improves the health
status of our enrolled population and to provides health care more
efficiently and effectively. The Air Force has seen continuing growth
in the success of Primary Care Optimization (PCO) and we are now
beginning the optimization of specialty services throughout our system,
moving towards Health Care Optimization (HCO). Nurses and medical
technicians continue to be the backbone of successful optimization, and
we are refining the roles of the ambulatory care nurse, medical service
technician, and Health Care Integrator (HCI) to ensure the patient
receives the right care, at the right time, by the right provider.
The PCO team is the epicenter for preventive services, management
of population health and treatment of disease. We use civilian
benchmarking to assess our healthcare outcomes and progress. The Health
Plan Employer Data and Information Set (HEDIS) measures the health of
our population and compares our outcomes to those of comparable
civilian health plans. Using ideas generated from ``Best Practices'',
we have seen impressive increases in the indicators of good diabetic
management. In fact, 91 percent of Air Force facilities exceed the
quality indicators for diabetic control measured through blood
screening.
Air Force facilities have been highlighted for other outstanding
achievements in healthcare. Nurses and technicians at VA/DOD Joint
Venture, 3rd Medical Group (MDG), Elmendorf AFB, AK were part of a
project to increase the involvement of family and friends in patient
care. This initiative's tremendous success led to the facility's
selection by the Picker Institute as the #1 Benchmark Hospital in the
United States for patient-centered surgical dimensions of care.
In the 3rd MDG's ICU and multi-service unit (MSU), Air Force and
Veteran Affairs (VA) nursing personnel are working side-by-side to
deliver the highest quality care to DOD and VA beneficiaries. Air Force
nurses train VA nurses in the MSU and VA nurses train Air Force nurses
in the ICU. The robust and successful professional collaboration is the
bedrock of this joint venture.
Another great success in ambulatory care is the implementation of a
population-based approach to case management. This program proactively
targets at-risk populations and individuals along the health care
continuum. One of our leading case managers, Lt. Col. Beth Register at
Eglin AFB, FL has built an integrated approach that allows her six team
members to each manage 50 cases, 200 percent above civilian industry
caseload standards. Lt. Col. Register is preparing a TriService Nursing
Research grant proposal to look at ``Efficacy of Case Management at an
Air Force Facility'' and to test and validate the success of this case
management program.
Air Force nurse researchers continue to provide the answers to
clinical questions that improve the science and the practice of
nursing. Twenty-three Air Force nurses are actively engaged in
TriService Nursing Research Program (TNSRP) funded research.
The TNSRP-funded Nurse Triage Demonstration Project is in its
second and final year of looking at the effective and efficient
delivery of TeleHealth Nursing Practice. There have been some
demonstrated positive outcomes. Clinical practice has been standardized
through the use of medically approved telephone practice protocols;
documentation has been improved through computer-based technologies and
training programs have been developed and implemented.
Another study conducted on in-flight invasive hemodynamic
monitoring identified inaccuracies due to procedural variance. The
recommendations resulted in significant process changes--and for the
first time change was driven by scientific research. These process
changes will be incorporated into the training programs for Critical
Care Air Transport Teams (CCATT) and Aeromedical Evacuation (AE)
nurses.
The nurse researchers at Wilford Hall Medical Center in Texas are
studying the care of critical patients in unique military environments.
One of these studies looked at physiological responses to in-flight
thermal stress in cargo aircraft used for aeromedical evacuation. The
study identified areas in the aircraft where thermal stress was at a
level that could be detrimental to critically ill patients. They also
identified previously unrecognized limitations in accurate measurement
of patient oxygenation during flight. These findings led to a study of
warming devices to protect trauma victims from the deleterious effects
of thermal stress following exposure in cold field environments or on
cargo aircraft.
It has been an exciting year for the Graduate School of Nursing at
the Uniformed Services University and it is wonderful to be part of the
planning for the development of a PhD nursing program. This program is
crucial for Air Force Nursing to help us build leaders who are
strategically prepared to lead in our unique military nursing
environment.
CLOSING REMARKS
Mister Chairman and distinguished members of the Committee, I have
had the opportunity to lead the men and women of Air Force Nursing
Services for three years and each has been full of new challenges,
great opportunities and many rewards. Our nurses and aerospace medical
technicians remain ready to support our Air Force by delivering best-
quality healthcare in peace, in humanitarian endeavors and in war. The
escalation of world tensions in the last year has afforded a showcase
for their enormous talent, stalwart patriotism and devotion to duty. On
behalf of Air Force Nursing, I thank this committee for your tremendous
support of military men and women, and in particular, for the special
recognition and regard you have shown for our nurses. We are forever
grateful for your advocacy and leadership. Thank you and may GOD BLESS
AMERICA!
Senator Stevens. Well, thank you very much, all of you and
General, thank you very much for your appearances before our
committee and wish you well in your further endeavors. I'm
going to have to excuse myself now. I had an appointment at
noon. This is one of the strangest days. Senator Inouye will
complete the hearing. Thank you very much.
NURSE SHORTAGE
Senator Inouye [presiding]. Thank you, Mr. Chairman. As I
believe all of you are aware, the American Hospital Association
just announced that there is a shortage at this moment in
excess of 126,000 nurses in our Nation's hospitals, and the
American Medical Association announced that by the year 2020,
this shortage will exceed 400,000.
Add to this the fact that all three services have had to
send and deploy nurses to Operation Iraqi Freedom. My question
to all of you is that during this period, were we able to
provide appropriate, adequate, and effective nursing care to
the patients at home here?
General Bester. Senator, I can answer that question with an
unequivocal yes. I think each one of our facilities has
carefully looked at our nursing staffing situations with our
Reserve backfill. Of course, as you had mentioned earlier not
at the level that we would like to see it, but certainly with
the Reserve backfill that we have got with hiring some
additional contract nurses, and then with the support the
continued support of our civilian nursing staff, we have looked
at the staffing situation by hospital.
In some cases, it means that we have had to divert some
patients downtown and in some cases, on rare cases we have had
to close or at least decrease the number of operational beds
that we have, but I think we have always kept our focus on the
quality of care to be sure that we are providing the same
quality of care that we did prior to the war.
Admiral Lescavage. Senator, I believe the answer all boils
down to great attitude and team spirit. We watched very
carefully as we deployed several hundred nurses and saw our
wonderful Reservists step in who are used to working in our
facility anyway during their Reserve time, as well as our
civilian nurses, our backbone.
We also are in line with the Institute on Health Care
Improvement, with their big safety initiatives. We have safety
programs that occur in our hospitals constantly looking for any
discrepancies in care. We have seen zero, and I'm truly
confident that our patients continue to receive the best and
safest care that they possibly can, both in the war scenario,
as well as back at our MTFs.
HOSPITAL SERVICES REDUCTION
Senator Inouye. I have been told that in some facilities
they had to curtail certain services like obstetrical surgery
and such. Did we experience anything like that?
Admiral Lescavage. Senator, we have curtailed slightly. We
worked with the network to take care of those patients, but
between what we expected compared to what truly did happen,
there wasn't that big of a difference.
Senator Inouye. So Bethesda is still a full-service
hospital?
Admiral Lescavage. Yes, sir.
General Brannon. Yes. I would echo the comments from my
colleagues with careful attention to staffing ratios and the
acuity of the patients in our facilities. We have been able to
ensure that the care we are rendering is just as safe as when
we had those other nurses who were deployed.
We did get some backfill after many of our nurses deployed,
and that enabled us to keep full services at most
installations. Occasionally we needed to close beds and divert
patients downtown. At most facilities it was temporary until
the acuity of the patients was lower, the same procedure we use
in peacetime.
SPECIALIZED TRAINING
Senator Inouye. Very few of our nurses have combat care
experience. What sort of specialized training did you provide
to prepare them for this? General?
General Bester. Senator, our nurses are actively engaged in
a number of programs. First of all, as was mentioned by General
Peake of the Army Trauma Training Center down at Ryder Trauma
Training Center in Miami is a place where we train all of our
forward surgical teams. We have five full time Army Nurse Corps
officers assigned to that facility and in just this last year,
we have trained 290 Army Nurse Corps officers, both active and
Reserve through that facility.
We send our nurses to the combat casualty care course, a 9-
day course in San Antonio, that they experience taking care of
patients under combatlike conditions. General Peake initiated a
couple years back a superb type of program that is now
mandatory to take before any of our courses, short courses that
we take. And so many of our Nurse Corps officers are actively
engaged in that training.
We feel in addition to that, we have a lot of professional
training that goes on. We have some facilities that actually
have medical sites, and they do real wartime training in those
facilities. We feel we have kept well ahead of that rolling
ball as far as training our nurses on a continual basis, so we
feel they were very well prepared when it came time for them to
deploy.
Admiral Lescavage. Senator, we saw this coming and in order
to increase our comfort level, a while ago, we instituted
training not only for our nurses but for the teams, the
corpsmen, the physicians, as well as the nurses who would be
dealing with combat casualties.
As I stated in my testimony, we instituted trauma training
courses with LA County. That's working very well. We also have
joined our sister services in some of their training as General
Bester just alluded to, such as the combat casualty care
course. Across all of our joint service nurses, many of them go
to that, as well as to our education and training command. We
offer many courses and again I'm fully confident that they are
trained very well.
General Brannon. Well, I think training is one of the real
strengths in our Air Force and in our air expeditionary
platforms. We ensure that people go for the training they need
prior to deployment.
What we have done in the medical service is identify, by
task, all of the skills needed by people who are in specific
deployment modules and we make sure that they have current
training in each of those tasks. We have set up a modular
deploying medical force sized from very small units all the way
up to our EMEDS unit, which provide more sustaining patient
care.
For those smaller, more acute critical teams, we use the
Baltimore shock trauma system at the University of Maryland for
training through a collaborative partnership. That program has
been in existence for more than 1 year. We have trained more
than a couple of hundred medics including 70-some nurses. We
also have EMEDS training in San Antonio at Brooks City Base.
All of our EMEDS people go through that training prior to
deployment.
Finally, for many years we have had the Top Start programs
at different medical centers where medics, both enlisted and
officers, get training for a variety of tasks and procedures.
It is a great performance-based training.
PERCENTAGE OF MALE NURSES
Senator Inouye. One last question, and I will submit the
rest and Senator Stevens has requested that his questions be
submitted also. What percentage of your nurses in the Army are
male?
General Bester. Senator, at the current time, 36 percent.
Senator Inouye. Navy?
Admiral Lescavage. One-third of our nurses or 3,200.
General Brannon. A little over 30 percent, sir. Similar
percentage.
Senator Inouye. I'm glad to see it coming up. For too long,
nursing has been looked upon as a secondary position filled
with women only. And apparently, this is a man's world yet, and
so the more men you get, the bigger pay you'll get. That's not
a nice thing to say, but----
General Brannon. It is very true.
ADDITIONAL COMMITTEE QUESTIONS
Senator Inouye. Those are the facts of life around here.
Without objection, all of the statements of the witnesses will
be made part of the record.
[The following questions were not asked at the hearing, but
were submitted to the Department for response subsequent to the
hearing:]
Questions Submitted to Vice Admiral Michael L. Cowan
Questions Submitted by Senator Ted Stevens
DEPLOYMENT OF MEDICAL PERSONNEL
Question. The staff's discussions with the Surgeons General
indicate that the Services have backfilled for deployed medical
personnel at the Medical Treatment Facilities at varying levels.
Some of the Services are relying more heavily on private sector
care rather than backfilling for deployed medical personnel.
To what extent has the recent deployment of military medical
personnel affected access to care at military treatment facilities?
What are you doing to ensure adequate access to care during this time?
Answer. We have been able to maintain services required to address
the needs of both patients coming in from the battlefields and those
seeking regular care through significant deliberate planning. We
implemented core doctrine and conducted intense scrutiny of Military
Treatment Facilities (MTFs) services availability. We identified the
appropriate reservists to support the Military Treatment Facilities
(MTFs) in maintaining services, in some cases adding contract
personnel. Each week we tracked the availability of services at each
MTF. Our MTF personnel, along with activated reservists worked at
unsustainable levels during the deployment and were able to ensure that
access to care was maintained at all MTFs. A survey of activated
reservists is now underway to fully assess the productivity and
effectiveness of all of our personnel, including our reserve support in
ensuring that access to care was maintained for all beneficiaries
during Operation Iraqi Freedom.
MOBILIZED RESERVISTS IN MEDICAL SPECIALTIES
Question. What percentage of mobilized Reservists in medical
specialties are being used to backfill positions in the United States?
Answer. Backfilling of Military Treatment Facilities (MTFs) using
Reservists in medical specialties is determined on a ``case-by-case''
basis, and approved by USD (P&R). During Operation Iraqi Freedom (OIF),
the Navy was approved to backfill Navy MTFs (in a phased plan) at a
rate of 53 percent of deployed active duty medical personnel. Due to
the short course of OIF, Navy MTFs were actually backfilled at 43
percent.
Question. Are there shortages of personnel in some specialties? If
so, which specialties are undermanned and by how much?
Answer.
Dental Corps
Due to a significant downward trend in retention of LT/LCDR General
Dentists coupled with significant under execution of CNRC DC accessions
the Dental Corps is undermanned; specifically Oral Surgeons,
Endodontists, and General Dentists.
Dental Corps overall manning has been trending downward for the
last three years, ending fiscal year 2002 at 94.4 percent manning
(1,294 INV/1,370 BA or -76). The EFY 2003 projection is estimated at
<90 percent.
In addition to General Dentists, the Oral Surgeon and Endodontist
communities are significantly short due to reduced numbers of officers
entering the training pipeline as direct impact from the shortfall in
the General Dentist community, and an increase in the loss rates in
these communities.
----------------------------------------------------------------------------------------------------------------
Fiscal Fiscal
Corps Specialty (PSUB) INV BA PCT +/- Year Year
2004 2005
----------------------------------------------------------------------------------------------------------------
DC--Dentist (1,700)....................................... 486 594 82 -108 80 78
DC--Oral Surg(1,750J/K)................................... 66 82 80 -16 78 72
DC--Endodontist (1,710J/K)................................ 44 52 85 -8 83 80
----------------------------------------------------------------------------------------------------------------
The remaining Dental Corps specialties are stable at this time with
sufficient gains to compensate for losses, but is anticipated to become
a problem in the future if General Dentist retention and accessions is
not significantly improved, as this is the applicant pool for specialty
training.
Medical Corps
The Medical Corps continues to have difficulty in retaining certain
specialties. The Medical Corps has less than 80 percent manning in
Anesthesia, Radiology, General Surgery, Pathology, and Radiation
Oncology. Internal Medicine and subspecialties (84 percent) and
Dermatology (83 percent) are near the critical point of under manning.
Inability to access or retain specialties noted above can be
attributed to significant military-civilian pay gaps and declining
number of quality of work attributes that once made practicing in Navy
Medicine enticing over the private sector (e.g., increased operational
tempo). Additionally, the changing face of medicine in the civilian
sector (e.g., fewer applicants for medical school and even fewer
medical school graduates going into the above specialties) is affecting
Navy Medicine as well.
The primary pipeline for Navy physicians is the Health Professions
Scholarship Program (HPSP), which brings in 300 of the 350 individuals
entering as medical students. The HPSP recruiting goal for fiscal year
2003 is 300. The Navy is behind in recruiting in that by May, there are
usually about 150 recruited. Presently there are only 51. It should be
noted that not only is the number of HPSP recruits diminishing, but the
quality has also decreased when utilizing MCAT scores as an indicator
of quality. In he past, HPSP recipients had MCAT scores of 26-30.
Applicants with scores as low as 22 are being considered in order to
fill quotas.
Medical Service Corps
Retention in the Medical Service Corps is good overall. End of
fiscal year 2002 manning was at 98.5 percent with projections for the
next two years at or near 98 percent manning. However, difficulties
remain in retaining highly skilled officers in a variety of clinical
and scientific professions.
The Medical Service Corps is comprised of 32 different health care
specialties in administrative, clinical, and scientific fields. The
education requirements are unique for each field; most require graduate
level degrees, many at the doctoral level.
Biochemistry, Entomology, and Podiatry are undermanned by more than
10 percent. Average yearly loss rates are high in Biochemistry,
Physiology, Environmental Health, Dietetics, Optometry, Pharmacy, and
Psychology. Loss rates this year are very high for Microbiologists &
Social Workers.
The Medical Service Corps does not have available to them retention
tools or special pays for scientists and very limited ones for
clinicians such as Optometrists, Pharmacists, and Podiatrists.
Nurse Corps
The Nurse Corps continues to be healthy considering the national
nursing shortage. The affect of a decreasing number of students who
choose nursing as a career and the ever-increasing demand for
professional nursing services will need to be closely monitored to
ensure Navy Nurse Corps is able to meet the requisite number and
specialty skill mix.
Ability to meet Navy Nurse Corps requirements are due to concerted
efforts in diversifying accession sources and increased retention rates
and as a direct result of pay incentives and graduate education
opportunities.
Hospital Corps
The Hospital Corps continues to have difficulty in retaining
certain specialties. Currently there is less than 80 percent manning in
11 Hospital Corps and one Dental Technician NEC. Inability to access or
retain some of these specialties can be attributed to significant
military-civilian pay gaps.
Question. Are there other ways of structuring the staffing of
military medical units that might help address shortages in a few
specialties, such as making increased use of civilian contractors or
DOD civilian personnel in MTFs stateside?
Answer. MTF Commanders have been tasked with creating business
plans for the optimal operation of medical treatment facilities within
each market area. An integral part of the business planning process is
the assessment of the supply of critical staffing as compared with the
expected demand in a given market. MTF Commanders use this analysis in
determining shortfalls of critical medical staff. Meeting these
critical requirements can be accomplished using a variety of methods.
MTF Commanders may shift existing DOD civilian personnel where
feasible, hire additional contract personnel or request changes in the
billet structure via Manpower at the Bureau of Medicine.
Question. Is DOD considering any changes to the mix of active duty
and reserve personnel in medical specialties?
Answer. At this time, no changes are anticipated regarding the mix
of active and reserve personnel within medical specialties from Navy
Medicine's perspective. Various studies have been initiated but the
current view of casualty causes for OEF and OIF do not suggest that any
major changes in force structure mix or specialty will be necessary.
MONITORING THE HEALTH OF GUARD AND RESERVE PERSONNEL
Question. An April 2003 GAO report documents deficiencies by the
Army in monitoring the health of the early-deploying reservists. Annual
health screening is required to insure that reserve personnel are
medically fit for deployment when call upon.
Review found that 49 percent of early-deploying reservists lacked a
current dental exam, and 68 percent of those over age 40 lacked a
current biennial physical exam.
What improvements have been made to the medical information systems
to track the health care of reservists? Are they electronic, do they
differ among services?
Answer. The Naval Reserve is utilizing the Reserve Automated
Medical Interim System (RAMIS), a web-based Oracle product, deployed in
March 2002 to serve as an interim system until the Naval Reserve's full
participation in the Theater Medical Information Program (TMIP). The
system tracks medical and dental readiness requirements and provides
roll up reporting capabilities to produce a ``readiness snapshot'' for
unit commanders, activity commanding officers and headquarters. Plans
are currently being drafted to begin development work in 2004 for an
all Navy (Active/Reserve) web-based system using technology from RAMIS
and a Navy active duty product, SAMS Population Health. This product
will be part of TMIP and will provide interoperability between all DOD
components and services.
NUMBER OF RESERVISTS WITH MEDICAL PROBLEMS
Question. During the mobilization for Operation Iraqi Freedom, how
many reservists could not be deployed for medical reasons?
Answer. 436 Naval Reservists were unable to be deployed due to
disqualifying medical or dental reasons.
NUMBER OF RESERVISTS NOT IN DENTAL CLASS 1 OR 2
Question. How many deployments were delayed due to dental reasons,
and how many reservists are not in Dental class 1 or 2?
Answer. The Naval Reserve averages 90 percent of our personnel in
dental categories 1 and 2. We estimate that less than 1,600 personnel
out of more than 20,000 Naval Reservists mobilized (approximately 8
percent) were delayed for any amount of time for dental reasons.
Question. What is the current enrollment rate in the TRICARE Dental
Program for reservists and what action has DOD taken to encourage
reservists to enroll in TDP?
Answer. The fiscal year 2003 end strength numbers for eligible Navy
and Marine Corps Selected Reserve sponsors is estimated to be 127,358
(Navy Reserve 87,800 and Marine Corps Reserve 39,558). TDP enrollments
as of January 2003 for this eligible population were 8,599 (Navy
Reserve 6,566 and Marine Corps Reserve 2,033). These figures represent
a 6.8 percent enrollment rate. Marketing of the TRICARE Dental Program
(TDP) to all eligible populations is conducted by the TDP contractor.
The initial marketing effort by the contractor entailed sending TDP
information to each reserve and guard unit. Quantities of information
sent were based on unit end strengths. Health Affairs policy 98-021
directed the services to ensure all members of the Selected Reserve
undergo an annual dental examination. The documenting tool provided by
HA is DD Form 2813; DOD Reserve Forces Dental Examination. A provision
in the TDP contract requires network providers to complete the DD Form
2813 for TDP enrolled reservists. It is the responsibility of the
reservist to present the form to the dentist. The Defense Manpower Data
Center (DMDC) provides the TDP contractor quarterly file listing newly
eligible sponsors. This file is used for the ongoing marketing efforts
under the TDP. The TDP contractor has also established a website for
the TDP. The contractor has a staff of Dental Benefits Advisors (DBA)
that travel to military installations to include reserve and guard
facilities. TMA's Communications & Customer Service marketing office
has worked with Reserve Affairs to developed and post TDP fact sheets
on the TMA website that are linked to other reserve and guard websites
and the TDP contractor.
REMAINING MEDICAL AND DENTAL REQUIREMENTS
Question. What needs to be done and what will it cost to ensure
that reservists are medically and dentally fit for duty?
Answer. The Reserve Components have little or no identified funding
support for medical and dental readiness and, under Title 10 authority,
are not eligible for Defense Health Program (DHP) funds. OSD(RA) is
presently drafting a White Paper in support of a Reserve Health Program
that will require a separate appropriation to support Medical/Dental
Readiness for the seven Reserve/Guard Components. Cost estimates will
be available when the White Paper is complete.
REPERCUSSIONS FOR UNFIT UNIT MEMBERS
Question. Are there any repercussions for commanders who do not
ensure that their troops are fit for duty?
Answer. Unit commanders are responsible for ensuring personnel are
trained and ready in all aspects, including medical and dental fitness,
for mobilization. Unit commanders are evaluated and ranked, in part, in
Fitness Reports based upon total unit readiness.
COMBAT TREATMENT IN IRAQ AND AFGHANISTAN
Question. All of the Services have undertaken transformation
initiatives to improve how medical care is provided to our front line
troops.
The initiatives have resulted in more modular, deployable medical
units which are scalable in size to meet the mission.
How well have your forward deployed medical support units and the
small modular units performed in Operation Enduring Freedom and
Operation Iraqi Freedom?
Answer. Most of the information provided is anecdotal. We will not
have significant formal input until the ``lessons learned'' are
provided by the deployed platforms and the receiving component
commanders. The formal collection of feedback is still ongoing as units
return from Iraq. Initial reports indicate that the 116 bed
Expeditionary Medical Facilities forward-deployed into Iraq functioned
as they were designed. The 250-bed Fleet Hospital staged in Rota, Spain
also functioned well. The USNS Comfort was on station, on time to
receive casualties. The casualties received were handled well. Use of
the Comfort by the theater commands raised issues related to inter-
theater movement of patients. These issues are being reviewed as part
of the overall assessment of CASEVAC/MEDEVAC. The Casualty Receiving
and Treatment Ships were stationed and staffed as required. Due to the
nature of the conflict, they saw limited action. The Forward
Resuscitative Surgical Systems were deployed in pairings with the
surgical companies. These locations were less far forward than
initially planned and the optimal placement is under review. Reports
from Level II and Level III facilities strongly support that
interventions by the FRSS were critical in saving lives that might have
been lost in previous conflicts. Three PM-MMART teams were deployed to
Iraq and were highly successful in providing disease vector assessment/
control, epidemiology and epidemiological humanitarian support,
industrial and environmental site assessment, sanitation assessment and
public health education.
Question. What are some of the lessons learned from our experience
in Iraq?
Answer. Smaller, lighter, more mobile works and works well. Task
orienting enhances the likelihood of success. Communications in the
field between Level I care and higher levels are not optimal. This is
also true for inter-service communication. Component UIC's work and
work well. Management of the component UIC's needs to remain centrally
located. Arbitrary peripheral changes to platforms by individuals and
units disrupted the ability to fully staff platforms with qualified
personnel and hampered the ability to identify replacements and
augments for future needs. Using Fort Benning to inprocess individual
augmentees and equip them prior to deployment was highly successful and
emphasized joint inter-operability. Personnel policies regarding stop-
loss or stop-move should be determined before deployments commence. The
policies need to be tailored to the circumstances and not applied
across the board unless this is indicated. Provision needs to be made
for providing transportation for the PM-MMART units, either as part of
COCOM support or as part of the intrinsic equipment package.
Question. What tools/equipment is still required to improve the
care provided to combat casualties?
Answer. Dedicated, durable, mobile, state-of-the-art, easily up-
gradable communications, both between levels of care and between
services is needed. Better CASEVAC capability is required under all
circumstances. As we gather ``lessons learned'' through the formal
process, more needs may be identified and further recommendations will
be forthcoming.
T-NEX--NEXT GENERATION OF TRICARE CONTRACTS
Question. The award date for these contacts has slipped from the
scheduled date in July of 2003. Since the timeline for awarding the
contracts has slipped, what is the expected start date for the delivery
of T-Nex?
Answer. The overall schedule for the suite of T-Nex solicitations
has not been changed although some award dates may be delayed if
proposals require more extensive review. The TRICARE Mail Order
Pharmacy Contract was awarded, and performance began on March 1, 2003.
The TRICARE Retiree Dental Contract was also awarded and performance on
this contract began on May 1, 2003. Proposals have been received for
both the TRICARE Healthcare and Administration Managed Care Support and
the TRICARE Dual-Eligible Fiscal Intermediary contracts, and the
evaluation process for both of these is ongoing. Requests for Proposal
have been issued for the TRICARE Retail Pharmacy and National Quality
Monitoring contracts, and those proposals are due June 11 and June 3,
respectively. Procurement sensitivity rules prohibit disclosure of any
specific information or details about the ongoing evaluation of
proposals. However, I can tell you that the evaluations are ongoing. No
decision has been made to alter the implementation schedule for any of
the contracts.
Question. What planning is taking place to help ensure that when
the contracts are entered into there will be a seamless transition for
beneficiaries?
Answer. No transition of this magnitude is easy. A customer focused
perspective in execution is central to making this as seamless as
possible. We have already transitioned the TRICARE Mail Order Pharmacy
contract with success. The TRICARE Retiree Dental Plan contract was
also awarded without protest and now is in its first month of operation
without issues. With regard to our managed care contracts, going from
seven contracts to three will simplify administration, but more
importantly better serve our beneficiaries with incentivized
performance standards, greater uniformity of service, alleviation of
portability issues, and simplified business processes.
I have instituted a solid oversight structure (see attachment), and
appointed a senior executive to spearhead this transition and supervise
all aspects of the procurement including the implementation of the new
regional governance structure. This operational approach and structure
requires my direct involvement through the Transition Leadership
Council made up of the Surgeons General, the Principal Deputy Assistant
Secretary of Defense for Health Affairs and the Health Affairs Deputy
Assistant Secretaries of Defense. This body is supported by a TRICARE
Transition Executive Management Team which is chaired by TMA's Chief
Operating Officer.
An area of detailed focus right now is access to care and all
business processes that will impact access including: networks,
provider satisfaction, appointing and scheduling, Military Treatment
Facility (MTF) optimization, and local support for MTF commanders. We
are optimistic that robust networks can be maintained. On all customer
service fronts, my staff and other participants are poised to execute a
smooth transition immediately following contract award. Regular
meetings are underway to measure our progress and formulate sound
decisions on any problematic issues. A contract transition orientation
conference is planned for June 2003 to fully engage government
participants in all aspects of the transition process.
Question. Are beneficiaries experiencing any change in quality of
care due to DOD's inability to enter into new long-term managed care
agreements?
Answer. The evaluation of contractor proposals is now underway and
will culminate in the awarding of three new Health care and
Administration regional contracts. A planned 10-month minimum
transition period will precede start of health care delivery.
Surveillance for the delivery of services of outgoing contractors
during the transition period will remain focused to avoid any
deterioration in customer service standards. Current contracts have
been extended beyond original termination dates to ensure there is no
adverse impact on the beneficiary or quality of care.
Any signs of negative shifts in quality during this transition
period will be quickly recognized and dealt with on a priority basis.
Our proactive posture is expected to result in a near-seamless
transition to next generation contracts. Additionally, in T-Nex
contracts, industry best business practices are fully expected to
emerge through the competitive process. Customer service protocols will
be favorably impacted by outcome-based requirements and accompanying
performance standards. Additionally, web-based service applications
will also improve business processes and the way customers can access
information. This is all very exciting and bodes well for our customers
in the new contracts.
Question. Under T-Nex, what services currently provided by the
TRICARE contractors will shift to the direct care system and what are
the costs associated with this shift in services?
Answer. Appointing, Resource Sharing, Health Care Information Line,
Health Evaluation & Assessment of Risk (HEAR), Utilization Management,
and Transcription services will transition from the Managed Care
Support Contracts to MTFs under T-Nex. The Services have been tasked to
provide requirements in each of these areas, cost estimates, and
transition timelines. We have worked with the Services to develop a
joint approach to determine local support contract methodology.
Transition of Local Support Contract services must be completed not
later than the start of health care under T-Nex in each region. Based
on known contract and staffing lag times, funding is required six
months prior to the start of health care delivery to ensure smooth and
timely stand up of new services. At this stage, cost estimates are
varied and of limited value until the requirement is validated and
fully known. Initial rough estimates are in the hundreds of millions of
dollars. The funding source for Local Support will come from funds
committed to the current Military Health System (MHS) Managed Care
Support contracts. Those funds were programmed based on existing
purchased care contracts that included these services. Because it is
understood that these funds may not cover the entire spectrum of Local
Support contracts, the Medical Services have prioritized these services
across the MHS into three tiers based on impact and need. Initial costs
may ultimately include some investment in telephone and appointing
infrastructure, thus driving a significant increase in front end costs.
RECRUITING AND RETENTION
Question. Personnel shortfalls still exist in a number of critical
medical specialties throughout the Services. The Navy reports
shortfalls in Anesthesiology, General Surgery, Radiology, and
Pathology, and has stated the civilian-military pay gap is their
greatest obstacle in filling these high demand specialties. Recruiting
and retaining dentist appears to be a challenge for all the Services.
To what extent have Critical Skills Retention Bonuses or other
incentives been successful in helping to retain medical personnel?
Answer.
Dental Corps
When the CSRB was combined with the renegotiation of Dental Officer
Multi-year Bonus (DOMRB) contracts, the effect was increased obligation
for those that took DOMRB contracts. This in effect tied the one-year
CSRB to a multi-year obligation, having some positive effect.
Medical Corps
The CSRB helped retain some individuals in Anesthesia, Radiology,
Orthopedics, and General Surgery who would have otherwise gotten out of
the Navy. Because the CSRB was limited to a one year contract, the long
term benefit is minimal.
Medical Service Corps
The Critical Skills Retention Bonus was not offered to any of the
Medical Service Corps specialties.
Nurse Corps
The Critical Skills Retention Bonus was offered to qualified nurses
resulting in acceptance rates of 87 percent for Certified Registered
Nurse Anesthetists (CRNAs) and 98 percent for Perioperative Nurses. For
the CRNAs, it has been a positive influence for staying beyond their
obligated service period. We are presently at end-strength in both
communities based on a combination of factors such as special pays,
scope of practice satisfaction and a focus on quality of life issues.
Hospital Corps
When incentive and special pays have been put in place for
undermanned specialties, accessions have increased.
Psychiatry Technician and Respiratory Therapy Technician
communities manning increased, 36 percent and 28 percent respectively,
after implementation of the Selective Training and Reenlistment (STAR)
Program and increased Selective Reenlistment Bonus.
Question. What else needs to be done to maximize retention of
medical personnel?
Answer.
Dental Corps
The NDAA fiscal year 2003 raised the caps on the Dental Officer
Multi-year Retention Bonus (DOMRB). It is hoped that the anticipated
increase in pay while falling significantly short of comparable
civilian pay, will demonstrate a commitment by Navy to increase
compensation for dentists in the interim while a more comprehensive
plan is developed.
There was a slight enhancement in overall retention as a result of
increases in dental ASP in 1997 and the initial offering of DOMRB in
1998 compared to previous years, but that effect has since worn off.
Despite the introduction of the DOMRB and increase in ASP rates, the
overall loss rate continues to climb to the highest it has been at 12.2
percent in fiscal year 2002, higher than the 11-year average of 10.8
percent. The majority of losses are junior officers (LT-03) releasing
from active duty at the completion of their first term of obligated
service. These year groups are not eligible for the DOMRB at this point
in their careers and the current ASP rates are too low to impact their
decision to stay on active duty. Furthermore, under current
legislation, if the junior officer were to enter residency training
they would have to give up the ASP for up to 4 years depending on the
program length. Again, reducing the incentive to remain on active duty
and pursue training.
There is no incentive special pay (ISP) for dental officers,
although it may be helpful to target pay increases for dental
specialties with the largest military-civilian pay gap. A comparison of
representative civilian and military average pays is as follows
(source--the American Association of Oral and Maxillofacial Surgeons):
----------------------------------------------------------------------------------------------------------------
Avg Mil LCDR Pay Military Pay Civilian Pay Differential
----------------------------------------------------------------------------------------------------------------
Specialist...................................................... $94,654 $202,360 $107,706
Oral Surgeon.................................................... 94,654 297,360 202,706
General Dentist................................................. 68,871 154,741 85,870
----------------------------------------------------------------------------------------------------------------
Medical Corps
In addition to closing the civilian to military pay gap, physicians
look for similar qualities of life as their line counterparts. The
ability to increase their level responsibility, take on clinical,
operational and administrative challenges, practice their profession
the way they feel they should, hone their skills, select for the next
higher rank, maintain geographic stability for their families, and have
time to spend with family and friends are all important in retaining
physicians. Having support staff in adequate numbers, well maintained
and current technical specialty equipment, and a professional
environment which respects the physician is tantamount to maintaining
our physician workforce.
Medical Service Corps
Retention in the Medical Service Corps is good overall. However,
difficulties remain in retaining highly skilled officers in a variety
of clinical and scientific professions. Retention of these highly
skilled officers is predominately affected by:
--Civilian to military pay gap.--Economic influences as well as
civilian workforce shortages can have a profound effect on the
size of the pay gap. With the evolving Home Land Security
requirements, the demand for our scientific officers with
chemical, biological, radiological and nuclear training and
experience in the private sector is becoming a significant
factor in retention. Need to explore the implementation of U.S.
Code: 37, Section 315, Engineering and Scientific Career
Continuation Pay to improve the retention of our highly skilled
scientific officers.
--Significant student debt load.--Many of our clinical and scientific
professions require a doctorate level degree to enter the Navy.
Frequently, there are a limited number of training programs
available in the United States and often only available at
private institutions. For example, there are approximately
seven institutions that train Podiatrists. All of the schools
are private institutions. Podiatry school is a four-year
academic program after completing their undergraduate pre-
professional requirements,. The average student debt load for
our entering Podiatrists is $150,000. The use of HPLRP, AFHPSP
and HSCP alleviates much of the student debt load for a few of
these officers.
--Personal issues.--Dual family careers, child care and frequent PCS
moves can impact retention. However, what may be considered a
strong reason to leave military service by one member may be
considered a strong reason to stay on active duty for another.
Nurse Corps
Nurse Corps officers seek scope of practice satisfaction that
includes continuing formal education opportunities, collegial
relationships with physicians and other allied health personnel and
current technical capability. Nurse Corps officers also vocalize the
need to attend to quality of life issues such as affordable housing and
childcare and geographic stability for their families.
______
Questions Submitted by Senator Pete V. Domenici
JESSE SPIRI MILITARY MEDICAL COVERAGE ACT
Question. In 2001, a young Marine Corps 2nd Lieutenant from New
Mexico lost his courageous battle with cancer. Jesse Spiri had just
graduated from Western New Mexico University and was awaiting basic
officer training when he learned of his illness.
However, because his commission had triggered his military status
to that of ``inactive reservist,'' Jesse was not fully covered by
TRICARE. As a result, he was left unable to afford the kind special
treatment he needed.
I believe that it is time to close this dangerous loophole. That is
why I intend to offer a bill entitled the ``Jesse Spiri Military
Medical Coverage Act.''
This bill will ensure that those military officers who have
received a commission and are awaiting ``active duty'' status will have
access to proper medical insurance.
Would you agree that this type of loophole is extremely dangerous
for those who, like Jesse, suffer with a dreaded disease?
Answer. When an individual accepts an offer of a commission in the
USN or USMC, there is a period of time prior to the beginning of Active
Duty when they are in a ``inactive reservist'' status. During this
time, the individual is not covered as a health care beneficiary in the
TRICARE program. The individual remains responsible for obtaining their
own health care insurance because they are not yet in ``active duty''
status.
Question. And do you agree that our military health care system
should close this loophole, and can do so very cost effectively (given
the relatively low number of officers it would affect)?
Answer. We would like the opportunity to more carefully study this
situation. There are other categories of individuals who have agreed to
serve in the Armed Forces and who need to maintain their own health
insurance until they begin active duty or active training. These would
include all officer candidates on some type of delayed entry program
such as medical students in the Health Scholarship Program, ROTC
students, as well as personnel who agree to join the military following
college. In addition, there are many enlisted personnel who join the
military on a delayed entry program and are required to maintain their
health insurance until they begin active training. These individuals
are also awaiting entry on ``inactive reservist'' status. Without
studying each of these categories of individuals, estimating their
numbers and their likelihood of developing illnesses, it is premature
to estimate the financial burden to the Navy in implementing the
proposed changes.
MILITARY FAMILY ACCESS TO DENTAL CARE ACT
Question. I think everyone here is familiar with the adage that we
recruit the soldier, but we retain the family. That means taking care
of our military families and giving them a good standard of living.
I have introduced a bill that would provide a benefit to military
families seeking dental care, but who must travel great distances to
receive it.
Specifically, my bill, the ``Military Family Access to Dental Care
Act'' (S. 336) would provide a travel reimbursement to military
families in need of certain specialized dental care but who are
required to travel over 100 miles to see a specialist.
Often, families at rural bases like Cannon Air Force Base in
Clovis, NM meet with financial hardship if more than one extended trip
is required. This bill reimburses them for that travel and is a small
way of helping our military families.
Given that current law provides a travel reimbursement for military
families who must travel more than 100 miles for specialty medical
care, do you believe it is important to incorporate specialty dental
care within this benefit?
Answer. Concur. The Bureau of Medicine and Surgery recommends that
Sec. 1074i of title 10 United States Code be amended incorporate
specialty dental care within this benefit. By providing a travel
reimbursement to military families in need of specialized dental care
who must travel over 100 miles to seek that care, we demonstrate our
utmost support and recognition of their roles as critical members of
the Navy healthcare team.
Currently family members who are enrolled in TDP (TRICARE Dental
Program) (Sec. 1076a.--TRICARE dental program) are not eligible for
care in military DTFs except for emergencies or when OCONUS. All other
(nonenrolled) Family Members are only eligible for ``Space A'' Care in
CONUS. The USAF (with input from USN/USA) is currently sponsoring a
proposal to change Title 10 to permit limited treatment of AD family
members to meet training, proficiency and specialty board
certification.
Question. Do you think this benefit would improve the standard of
living of our military families?
Answer. Yes. Dental care is a quality of life enhancement. Reducing
out of pocket costs for specialty dental care available only at
distances away the homebases of Military Family Members would increase
the likelihood that needed dental services would be accessed and result
in increased dental health.
______
Questions Submitted by Senator Mitch McConnell
RESEARCH ON COMPOSITE TISSUE TRANSPLANTATION
Question. Admiral Cowan, it is my understanding that the Navy
Bureau of Medicine and Surgery has been engaged in important research
into composite tissue transplantation. Clearly, such research has great
potential to radically advance our ability to perform reconstructive
surgeries on limbs and patients with considerable burn injuries. I have
followed similar research into hand-transplantation that is being done
in my hometown of Louisville, Kentucky, and have been impressed with
the great potential for such surgical and tissue regeneration
techniques.
Could you please provide information regarding the extent of
injuries sustained by members of our Armed Services who could benefit
from reconstructive or transplantation surgeries due to combat or
service related injuries?
Answer. During the period of March through May 2003, NNMC received
a total of 251 medevac casualties transferred from the Iraqi theater of
operations, primarily via Army Medical Center--Landstuhl, Germany and
Naval Fleet Hospital--Rota, Spain. Of these, 135 patients required
admission to NNMC (112 Marines, 22 Sailors, and 1 Soldier) and 116 were
evaluated as transient ``RONs'' in the NNMC Ambulatory Procedures Unit
(104 Marines and 12 Sailors) during their transit through the Aero-
Medical Staging Facility at Andrews Air Force Base, Maryland.
Of the 135 patients admitted to NNMC, 63 percent were combat
casualties. Of the combat casualties, the majority of patients
sustained either blast injuries to upper or lower extremities, crush
injuries, or gun shot wounds. These injuries resulted in many extremity
fractures, both open and closed. Many of these patients underwent
emergency surgery at forward treatment sites which included emergency
fasciotomies. As a result, many of the patients required subsequent
plastic surgical repair as part of their tertiary care at NNMC. This
might be one area of combat injury that would be enhanced by
reconstructive or tissue transplantation surgeries.
In addition to the large number of fractures, 6 patients sustained
significant traumatic amputations of extremities (3 lower leg, one
foot, one forearm, and two patients with finger amputations). These
would also be patients who might benefit from tissue transplantation
advances.
Question. Could you describe the Navy's composite tissue
transplantation program? What is the current level of annual funding
for this program? And could you describe work being done under related
extramural grants funded by this program.
Answer. The Navy Bureau of Medicine and Surgery has had, for many
years, a research effort in the induction of ``tolerance'' in
transplanted tissues with the hope of developing non-immune suppressing
therapies to allow active duty victims of trauma to return to active
duty. To this end, a kidney transplant model has been studied, since
the mechanisms of rejection are similar to other tissues, though the
kidney is a less immune-provoking organ than composite tissues. Thus,
the kidney transplant serves as a simpler model for studying rejection
and developing therapies against it. The transplant effort is now
contained within the Combat Injury and Tissue Repair Program of the
Combat Casualty Care Directorate at the Naval Medical Research Center
(NMRC), under the leadership of Barry Meisenberg, M.D. The funding for
``transplantation'' research has been reduced over the past 5 years,
leading to a significant scale-back and unfortunate turnover in
personnel. The current funding is through the direct Congressional
appropriation via the Office of Naval Research. The lead physician
investigator on this effort is Dr. Stephen Bartlett, Director of Organ
Transplantation at the University of Maryland School of Medicine in
Baltimore. The Navy laboratory supports Dr. Bartlett's efforts with
laboratory investigations into the science of transplantation and
mechanisms of rejection. The sum of $964,690 was received from fiscal
year 2002 Congressional funding for these efforts. In addition to this,
the NMRC supplied $250,000 from internal ``core competency'' dollars
for a specific project, initiated in fiscal year 2002. In fiscal year
2003, no core competency funds were available to continue this
research. It is anticipated that approximately another $1 million will
be received from direct Congressional appropriation for fiscal year
2003.
Question. Has the Navy conducted research on efforts to reduce the
extent to which current procedures rely on immuno-suppressive drugs to
combat rejection of tissue in transplant patients?
Answer. A brief description of the work that is being performed at
NMRC is provided:
Project 1: Cytokine mediators of rejection in kidney transplant
patients. This study performs real-time PCR to measure low levels of
inflammatory molecules, such as cytokines that may predict rejection
among actual patients receiving clinical kidney transplants who undergo
periodic surveillance kidney biopsies. Specimens are obtained in a
clinical program at the University of Maryland Transplant Program and
transported to laboratories at the NMRC in Bethesda.
Project 2: Cytokine mediation of rejection in primate composite
tissue transplant. Pre-clinical research at the University of Maryland
School of Medicine involves transplantation of complex tissues (bone,
muscle and skin) in primates. The Navy research laboratories perform
assays on biopsied tissue, looking at mediators of information and
rejection. Tailored immunosuppressive therapies are being developed and
studied featuring an anti-CD154 ligand to block the pathways of immune
rejection.
Project 3: Studies into the mechanism of action of anti-CD154
ligand--Studies into the mechanisms of thrombotic complications with
the use of anti-CD154 ligand. Currently, available supplies of anti-
CD154 ligand do inhibit immune recognition, but may also cause
activation of platelets leading to clinical thrombosis. These
investigations look at the mechanisms involved in both lymphocyte
blockade, as well as the mechanisms of thrombosis.
Project 4: Cell-signaling mechanisms after CD154 binding. This
study is funded by core capability money from fiscal year 2002 and
looks at the cell-signaling mechanism after CD154 binds the lymphocyte
to look for potential targets for blockade of lymphocyte activation. A
skin transplant model in mice is being developed and potential
therapies will be tested in the mice model and available for use in the
primate model currently at the University of Maryland. In addition to
the above projects, funding has been requested from ONR for studies
into the problem of ischemia/re-perfusion injury, which injures tissues
both in the hemorrhagic-shock battle field situation, as well as
transplantation of harvested tissues.
Additional techniques for immune suppression, including the use of
immature dendritic cells, bone marrow cells, expanded bone marrow
cells, other ligands with inhibitory properties against lymphocyte
activation, are in the preparatory stages pending funding availability.
Question. Does the Navy plan to extend this program to the stage of
human clinical trials?
Answer. The Navy would like to see advances in the pre-clinical
biology of ``tolerance'' inducing molecules so that clinical trials can
be conducted. More pre-clinical science, however, needs to be
performed, including animal models. There are many potentially
interesting avenues of investigation, which require collaboration with
university laboratories and biotechnology companies.
Question. Are you aware of the clinical research and experience in
human hand-transplantation at the University of Louisville and Jewish
Hospital in Louisville, Kentucky?
Answer. The Combat Injury and Tissue Repair Program of the NMRC has
had informal contacts with the University of Louisville Jewish Hospital
in Louisville, Kentucky. There is interest on both sides in conducting
collaborative efforts into the pre-clinical biology of tolerance.
Currently, there is no funding for such collaboration, although both
sides see scientific merit. Other collaborations exist with other
universities that also show promise and need further development.
______
Questions Submitted by Senator Richard C. Shelby
PATIENT PRIVACY (TRICARE)
Question. I would like to get your comments about several concerns
and questions I have related to the December 14, 2002 break-in of the
offices of TriWest, a TRICARE contractor. I am told that TriWest did
not notify the Department of Defense of the break-in and theft of
personal information of over 500,000 TRICARE beneficiaries for almost a
week after the event. Apparently, TriWest didn't have even basic
security equipment--guards, locks, cameras--and, as a result, this
incident amounts to the biggest identity theft in U.S. history.
Is this information true?
Has the Department of Defense finished its investigation of this
case and have sanctions been levied against TriWest or punitive actions
taken against TRICARE officials?
Answer. The criminal investigation is being conducted by the
Defense Criminal Investigative Service (DCIS) and the Federal Bureau of
Investigation (FBI), in coordination with other Federal and local law
enforcement agencies. The Assistant Secretary of Defense, Health
Affairs [ASD(HA)] directed the Services and TRICARE Managed Care
Support Contractors to conduct an assessment of their information
security safeguards using a matrix composed of Defense Information
Systems Agency physical security requirements and industry best
practices. TRICARE Management Activity (TMA) conducted on-site
validation of these assessments. The ASD(HA) asked the DOD Inspector
General to conduct facility security evaluations and a draft report is
expected by July 2003.
Sensitive information pertaining to TRICARE beneficiaries is
maintained by TRICARE contractors subject to the Privacy Act of 1974,
as implemented by the DOD Privacy Program (DOD 5400.11-R). The Act
provides criminal penalties for any contractor or contractor employee
who willfully discloses such protected information, in any manner, to
any person or agency not entitled to receive the information. The Act
also provides for civil penalties against DOD if it is determined that
the Department (or contractor) intentionally or willfully failed to
comply with the Privacy Act. To date, no sanctions have been levied
upon or punitive actions taken against TriWest or TRICARE officials.
The investigation is still ongoing, and its findings are pending.
Question. Would you please share what you can about the lessons
learned as a result of this incident and the steps the Department and
the TRICARE organization and its contractors are taking to guarantee
beneficiary privacy?
Answer. Maintaining information security controls and awareness has
always been a critical priority for the senior leadership of the
Military Health System (MHS), in the interest of both national security
and beneficiary privacy.
Some of the lessons learned as a result of the TriWest incident
include:
--Scrutinized security practices across the entire MHS;
--Emphasized the necessity of staying alert to new information
security threats; and
--TriWest widely publicized a new process whereby individual
beneficiaries may, through TriWest, seek to place fraud alerts
on their records at national credit bureaus.
Some of the steps taken by the Department and its TRICARE
contractors to enhance beneficiary privacy include:
--Led and coordinated a health care information security assessment
at MTFs and contractor locations;
--Reviewed existing procedures at all locations;
--Ensured physical security of facilities that house beneficiary
information;
--Conducted on-site validations of its contractors' assessments;
--Initiated DOD Inspector General facility physical security
evaluations;
--Verified that DOD health information systems are compliant with
Health Insurance Portability and Accountability Act Protected
Health Information requirements;
--Established plan of action for TRICARE contractors to correct
deficiencies of the facility security assessment;
--Strengthened the overall security posture of the Military Health
System (TRICARE Management Activity, its contractors, and
Military Treatment Facilities); and
--Broadened the scope of information assurance and security programs.
______
Questions Submitted by Senator Daniel K. Inouye
MEDICAL TREATMENT FACILITIES
Question. Healthcare, pay, and housing are the greatest Quality of
Life issues for our troops and their families. With the numbers of
health care staff deployed from your Military Treatment Facilities,
what strategies did you use to effectively plan and care for
beneficiaries back home?
Answer. Navy Medicine implemented core doctrine and conducted
intense scrutiny of Military Treatment Facilities (MTFs) services
availability. We identified the appropriate reservists to support the
Military Treatment Facilities (MTFs) in maintaining services, in some
cases adding contract personnel. Navy Medicine made every effort to
take care of our patients in the MTFs, and assisted in both referral
and care management for those patients that required care in the local
healthcare network. Each week we tracked the availability of services
at each MTF. Personnel (both active duty and reservists) exerted
extraordinary efforts (which were possible in the short term but would
not be sustainable indefinitely) to ensure access to care was
maintained at all MTFs. The health care team felt the same devotion to
their special duties during the conflict as did the deployed forces.
They recognized that providing care for both returning casualties and
local beneficiaries was their part in the war effort. For these
reasons, individual productivity was particularly high and resulted in
minimal reductions in health care access. A comprehensive survey of
activated reservists and MTF operations during Operation Iraqi Freedom
is now underway to fully assess the productivity and effectiveness of
our MTFs in ensuring that access to care was maintained for all
beneficiaries.
Question. How are you able to address the needs of patients coming
in from the battlefields and is this affecting the care of
beneficiaries seeking regular care?
Answer. We have been able to maintain services required to address
the needs of both patients coming in from the battlefields and those
seeking regular care through significant deliberate planning. We
implemented core doctrine and deployed active duty forces that were
well trained in providing advanced medical care in the field. As a
result, intense scrutiny of Military Treatment Facilities (MTFs)
services availability and their ability to sustain the Graduate Medical
Education (GME) programs were conducted, and we identified the
appropriate reservists to support the Military Treatment Facilities
(MTFs) in maintaining services and future readiness via sustainment of
GME programs.
Question. What authority were you given to back-fill your vacancies
and are the funds sufficient to attain that goal?
Answer. Navy Medicine issued $18 million that was originally
targeted for our Maintenance of Real Property, Facility Projects in
order to provide MTFs with the funding needed to obtain contract
physician and medical personnel needed as backfill in addition to the
50 percent Reserve Recall. The commands were able to obligate $11
million of that $18 million and obtained critical physician specialists
on short timeframe contracts and other medical support personnel.
Question. What measurements were used in determining what the
services were able to back-fill and how does that compare to current
requirements?
Answer. The measurement tool used to assess services requiring
augmentation was based on weekly reports that monitored facility
services by beneficiary category i.e. AD/ADFM/RET/RETFM. This tool
provided the level of detail needed to reflect which MTFs were in need
of support based on the services identified, taking into account
geographic issues related to Network availability and GME program
sustainability. The report is being utilized to follow the flow of
returning forces ensuring efficient demobilization of reserve personnel
while maintaining MTF service availability.
RETENTION AND RECRUITMENT
Question. With increasing deployments in support of Operation Iraqi
Freedom and the Global War on Terrorism, can you describe your overall
recruitment and retention status of the Medical Department in each of
your services? What specific corps or specialties are of most concern?
Answer. There is no way to predict the influence the current
increased operational tempo will have on recruiting and retention.
Because active duty personnel must request release from active duty 9-
12 months in advance in order to arrange for their billet to be
backfilled, the effect upon release from active duty rates won't be
known until approximately spring/summer 2004.
Dental Corps: The Dental Corps is currently undermanned at 93 percent
The loss rate for dentists in fiscal year 2002 was 12.2 percent,
which was above the 11-year average of 10.8 percent. Projections are
for increasing shortfalls with manning at 90 percent or below at the
end of fiscal year 2003.
Accession goals have not been reached over last 3 years; accessed
only 85 percent of goal. Most significant shortfall is in the Direct
(non-scholarship) accession category.
Recruiting goals are not being met with only 10 percent of the goal
for Direct accessions (3/39), Reserve Recalls (2/7) and 1925i Dental
Student program (0/5) met midway through the third quarter fiscal year
2003. The primary accession pipelines for Navy dentists are the
scholarship programs. The Health Professions Scholarship Program (HPSP)
and the Health Services Collegiate Program (HSCP) have both been
successful in meeting 100 percent of goal for fiscal year 2003 and we
expect to access 67 HPSP and 22 HSCP students upon graduation from
dental school. HSCP has in the past been a significant but not the
largest source of accessions for the Dental Corps. Currently only 25
percent of the combined fiscal year 2004/05 recruiting goal has been
attained for HSCP accessions in fiscal year 2004 (12/25) and fiscal
year 2005 (0/25). Interest in this program has significantly declined
due to the increasing cost of dental school education, which continues
to diminish the benefits offered through this program.
Retention rate at first decision point for junior officers steadily
declined over past 6 years; low point was 38 percent in fiscal year
2001 from high of 64 percent in fiscal year 1995. Disparity between
military and civilian pay and education debt are major factors in low
retention rates.
Medical Corps
The Medical Corps continues to have difficulty in retaining certain
specialties. The Medical Corps has less than 80 percent manning in
Anesthesia, Radiology, General Surgery, Pathology, and Radiation
Oncology. Internal Medicine and subspecialties (84 percent) and
Dermatology (83 percent) are near the critical point of under manning.
Inability to access or retain specialties noted above can be
attributed to significant military-civilian pay gaps and declining
number of quality of work attributes that once made practicing in Navy
Medicine enticing over the private sector (e.g., increased operational
tempo). Additionally, the changing face of medicine in the civilian
sector (e.g., fewer applicants for medical school and even fewer
medical school graduates going into the above specialties) is affecting
Navy Medicine as well.
The primary pipeline for Navy physicians is the Health Professions
Scholarship Program (HPSP), which brings in 300 of the 350 individuals
entering as medical students. The HPSP recruiting goal for fiscal year
2003 is 300. The Navy is behind in recruiting, in that by May, there
are usually about 150 recruited. Presently there are only 51. It should
be noted that not only is the number of HPSP recruits diminishing, but
the quality has also decreased when utilizing MCAT scores as an
indicator of quality. In he past, HPSP recipients had MCAT scores of
26-30. Applicants with scores as low as 22 are being considered in
order to fill quotas.
Medical Service Corps
Retention in the Medical Service Corps is good overall. End of
fiscal year 2002 manning was at 98.5 percent with projections for the
next two years at or near 98 percent manning. However, difficulties
remain in retaining highly skilled officers in a variety of clinical
and scientific professions.
The Medical Service Corps is comprised of 32 different health care
specialties in administrative, clinical, and scientific fields. The
education requirements are unique for each field; most require graduate
level degrees, many at the doctoral level.
Biochemistry, Entomology, and Podiatry are undermanned by more than
10 percent. Average yearly loss rates are high in Biochemistry,
Physiology, Environmental Health, Dietetics, Optometry, Pharmacy, and
Psychology. Loss rates this year are very high for Microbiologists &
Social Workers.
The Medical Service Corps does not have available to them retention
tools or special pays for scientists and very limited ones for
clinicians such as Optometrists, Pharmacists, and Podiatrists.
Nurse Corps
The Nurse Corps continues to be healthy considering the national
nursing shortage. The affect of a decreasing number of students who
choose nursing as a career and the ever-increasing demand for
professional nursing services will need to be closely monitored to
ensure that the Navy Nurse Corps is able to meet the requisite number
and specialty skill mix.
The successful ability of the Nurse Corps to meet requirements is
due to concerted efforts in diversifying accession sources and
increased retention as a direct result of pay incentives and graduate
education opportunities.
Hospital Corps
HM and DT Retention has never been higher and we have met/fulfilled
recruiting goals for the last two years. In the past two years our
overall manning has significantly increased from 87 percent to 97
percent.
8404 HM E1-6 are on STOP LOSS per NAVOP 005/03 over 2,616 Sailors
are affected by this program.
Per the OPHOLD MSG NAVADMIN 083/03 all hospital corpsmen assigned
to deployed USMC units, possessing NEC's 8403, 8404, 8425 and 8427 may
be OPHELD.
The HM Rating ended fiscal year 2002 at 95.8 percent manning
(23,218 INV/24,320 BA or -1,102). The HM Rating has been undermanned
since 1997 (low point was 89.1 percent manning as of end fiscal year
2000), but has steadily increased to current end February 2003 of 97.1
percent (23,843/24,553). The improved manning is the result of an
increase in the HM A-School plan from a traditional 3,000 inputs to
4,500 inputs per year along with a reduction in HM A-school attrition
from 18 percent to 8 percent. Out year projections have the rating
maintaining 98 percent manning for the next two years.
As overall HM rating manning has improved, C school seats are
increasingly being filled. Along with realignment of SRB and SDAP to
retain existing and attract applicants, inventories in the shortfall
NECs are steadily improving. Of the 40 distinct HM NECs, the following
are critically manned (manning <90 percent) as of end February 2003.
------------------------------------------------------------------------
NEC NAME INV EPA PCT +/-
------------------------------------------------------------------------
HM-8401 SAR TECH 89 111 80 -22
HM-8403 RECON IDC 26 29 90 -3
HM-8408 CARDIOVASULAR TECH 77 105 73 -28
HM-8416 CLIN NUC MED TECH 59 70 84 -11
HM-8425 SURFACE IDC 868 1,020 85 -152
HM-8427 RECON IDC 43 70 61 -27
HM-8432 PREV MED TECH 642 710 90 -68
HM-8452 ADV XRAY TECH 566 654 87 -88
HM-8466 PHYS THERAPY TECH 201 252 80 -51
HM-8467 OCC THERAPY TECH 12 19 63 -7
HM-8478 MED REPAIR TECH 197 270 73 -73
HM-8485 PSYCH TECH 273 376 71 -103
HM-8486 UROLOGY TECH 68 87 78 -19
HM-8489 ORTHO TECH 124 153 81 -29
HM-8492 HM SEAL 124 164 76 -20
HM-8493 HM DIVER 83 106 78 -23
HM-8494 HM DIVER IDC 69 80 86 -11
HM-8495 DERMATOLOGY TECH 40 54 74 -14
HM-8506 LAB TECH 1,246 1,594 78 -348
HM-8541 RESP THER TECH 102 147 69 -45
------------------------------------------------------------------------
Dental Technicians
--Overall DT rating manning has held constant over the last several
years with end February 2003 inventory at 102 percent (3,177/
3,150). The DT NECs listed below are critically manned.
------------------------------------------------------------------------
NEC NAME INV EPA PCT +/-
------------------------------------------------------------------------
DT-8703 DT ADMIN TECH 241 268 90 -27
DT-8708 DT HYGIENE TECH 53 84 63 -31
DT-8753 DT LAB TECH 100 113 89 -13
DT-8783 DT SURGICAL TECH 99 111 89 -12
------------------------------------------------------------------------
The shortages in these NECs have been caused by limited
availability of school quotas at tri-service schools. The exception is
DT Hygiene Tech, established in fiscal year 2000. The Hygiene Tech
school pipeline is two years long and inventory has been slowly growing
toward the billet target. For the remaining shortages, efforts continue
to obtain quotas at the tri-service schools to ensure that we obtain
the seat increases we need to maintain the inventory.
Question. Did the Critical Skills Retention Bonus given for this
year help these specialties? In light of shortages and the disparity
between military and civilian salaries, how have you planned for
additional retention bonuses in future years?
Answer. A detailed explanation is provided by Corps in order to
detail the impact of the CSRB.
Dental Corps
When the CSRB was combined with the renegotiation of Dental Officer
Multi-year Bonus (DOMRB) contracts, the effect was increased obligation
for those that took DOMRB contracts. This in effect tied the one-year
CSRB to a multi-year obligation, having some positive effect. However,
a more comprehensive pay plan is needed for the long term.
--The NDAA fiscal year 2003 increased the caps on the Dental Officer
Multi-year Retention Bonus (DOMRB).
--Fiscal year 2004 and fiscal year 2005 dental pay plans need to take
advantage of the increase in the cap for the DOMRB as provided
by the fiscal year 2003 NDAA which would help bring pay to
higher levels, although are not in parity with civilian pay,
demonstrate a commitment by Navy to increase compensation.
However, in fiscal year 2004, funds have not been budgeted for
increases in Medical Special Pays.
--The Health Professions Incentives Work Group (HIPWG) is working on
a ULB fiscal year 2006 proposal that will raise Additional
Special Pay (ASP) for targeted year groups to enhance retention
after the first decision point for junior officers and after
training obligations are paid off by mid-career officers. This
ULB also proposes retaining ASP while in a training (DUINS)
status in efforts to attract more qualified applicants for
residency training. This proposal is under review within the
Department.
--A comprehensive pay plan is needed to enhance retention and narrow
the civilian-military pay gap. In the absence of such a plan
and in recognition that the status of the Incentive
Optimization Plan previously worked by OSD/TMA is unknown, the
Navy has proposed utilizing a multi-year dental CSRB to
critical shortages, namely dental officers with 3 to 7 years of
service. This is designed to address a significant downward
trend in retention of LT/LCDR General Dentists (anecdotally due
to high debt load). This shortage in turn has significantly
diminished our pool of applicants for residency training.
Applications for post-graduate residency training are down 54
percent over past 10 years, which has resulted in increasing
difficulty of producing specialists with the skills required to
meet mission requirements. This proposal is under review within
the Department.
Medical Corps
The CSRB helped retain some individuals in Anesthesia, Radiology,
Orthopedics, and General Surgery who would have otherwise gotten out of
the Navy. Because the CSRB was limited to a one year contract, the long
term benefit is minimal.
The fiscal year 2003 NDAA raised the maximum on special pays to
increase flexibility and utility of special pays. Development of a
special pay plan for fiscal year 2005 by OOMC and N131 is in progress
which takes advantage of the new maximums and increases the Multiyear
Special Pay (MSP) to levels that although not in parity with civilian
pay, demonstrates a commitment by the Navy to increase compensation.
Because of the process involved in creating a DOD Pay Plan, the final
pay plan for fiscal year 2005 may not emphasize the Navy's needs,
reflecting instead the overall needs of DOD (Air Force and Army.) This
proposal is under review within the Department.
Medical Service Corps
The Critical Skills Retention Bonus was not offered to any of the
Medical Service Corps specialties.
During fiscal year 2001, DOD (HA) provided guidance allowing the
Services to begin paying an Optometry Retention Bonus and a Pharmacy
Special Pay based on each Service's ``own accession requirements and
capabilities.'' The Army and Air Force have funded the new pays. Due to
funding constraints, the Navy has not yet begun paying the Optometry
Retention Bonus or the Pharmacy Special Pay, however, the Navy has
planned and budgeted for future funding of these bonuses and specialty
pays.
Nurse Corps
The Critical Skills Retention Bonus was offered to qualified nurses
resulting in acceptance rates of 87 percent for Certified Registered
Nurse Anesthetists (CRNAs) and 98 percent for Perioperative Nurses. For
the CRNAs, it has been a positive influence for staying beyond their
obligated service period. We are presently at end-strength in both
communities based on a combination of factors such as special pays,
scope of practice satisfaction and a focus on quality of life issues.
Therefore because the process involved in creating a DOD Pay Plan must
reflect the overall needs of DOD (including Army and Air Force,) the
final pay plan for fiscal year 2005 may not emphasize the Navy's
specific requirements.
The fiscal year 2003 NDAA raised the maximum on special pays to
increase flexibility and utility of special pays. Development of a
special pay plan for fiscal year 2005 by the Nurse Corps Office and
N131 is currently under review within the Department. The proposal,
which takes advantage of the new maximums and increases the Nurse
Accession Bonus and CRNA Incentive Pay to levels that although not in
parity with civilian pay, demonstrates a commitment by the Navy to
increase compensation.
Hospital Corps
We are working on an increase in our critical NEC's in SRB, SDAP
and accelerated advancement programs.
Question. Are there recruitment and retention issues within certain
specialties or corps? If so, what are your recommendations to address
this in the future?
Answer.
Dental Corps
As a result of a significant downward trend in retention of LT/LCDR
General Dentists coupled with significant under execution of CNRC DC
accessions, the Dental Corps is undermanned.
--Dental Corps overall manning has been trending downward for the
last three years, ending fiscal year 2002 at 94.4 percent
(1,294 INV/1,370 BA or -76). The EFY 2003 projection is
estimated at <90 percent.
--A BUMED-BUPERS working group is evaluating the following
recommendations for the future: increase in HPSP Scholarships
from 70 to 85 per year, establish a special pay that targets
General Dentists with 3 to 7 years of service; establish Dental
Corps Health Professions Loan Repayment (HPLRP) Program;
increasing the number of years of service for statutory
retirement to 40 years of service for 06s, along with raising
the age limit to 68. Active Duty dentists tend to leave the
service at 22 years vice 30 in order to enter the civilian
market at a competitive age range. If given the option of a
career for an additional ten years of service, many dentists
would choose to stay on Active Duty. Prior to approval
additional study is required on how this will impact the 06
promotion cycle.
--The shortage of General Dentists has directly impacted the Oral
Surgery and Endodontic communities, which are also
significantly undermanned. Since we train the vast majority of
our specialists from within, the shortage of General dentists
and the increase in loss rates has resulted in a reduction in
the numbers of officers available to enter the training
pipeline.
----------------------------------------------------------------------------------------------------------------
Fiscal Fiscal
Corps Specialty (PSUB) INV BA PCT +/- Year Year
2004 2005
----------------------------------------------------------------------------------------------------------------
DC--Dentist (1,700)....................................... 486 594 82 -108 80 78
DC--Oral Surg(1,750J/K)................................... 66 82 80 -16 78 72
DC--Endodontist (1,710J/K)................................ 44 52 85 -8 83 80
----------------------------------------------------------------------------------------------------------------
--The remaining Dental Corps specialties are stable at this time with
sufficient gains to compensate for losses, but that will take a
turn for the worse if the problems with General Dentist
retention and accessions are not corrected, as this is the
applicant pool for specialty training.
Medical Corps
Although pay is just one part of the benefits of a military career,
the civilian to military pay gaps are so large in some specialties that
it is difficult to recruit or retain someone after completion of their
obligated service for training. A comparison of civilian and military
average pays is as follows (this data was retrieved from an internet
physician pay site used by medical students):
------------------------------------------------------------------------
Civilian LCDR Mil
Specialty Pay Pay Differential
------------------------------------------------------------------------
Anesthesia........................ $278,802 $140,556 $138,246
Radiology......................... 319,380 140,556 178,824
General Surgery................... 261,276 133,556 127,720
Pathology......................... 197,300 120,556 76,744
Internal Medicine................. 160,318 118,556 41,762
Dermatology....................... 232,000 122,556 109,444
Orthopedics....................... 346,224 140,556 205,668
Neurosurgery...................... 438,426 140,556 297,870
------------------------------------------------------------------------
To improve accessions (in the above specialties), the following
monetary and marketing tools are being evaluated by CNP/BUMED
Integrated Process Team (IPT):
--A Health Professional Loan Repayment Program (HPLRP).
--An increase in recall and direct accession goals for medical
officers.
--An increase in accession bonuses for health professionals from
$30,000 to an $80,000 cap for high demand specialties.
--An increase in Incentive Specialty Pay (ISP) and Multiyear
Specialty Pay (MSP) to decrease the pay gap. Emphasis is being
placed on increasing MSP so that retention may be improved.
Medical Service Corps
All specialties have met (or are expected to meet) fiscal year 2003
recruiting goals except for:
--Entomology (Goal: 4; 0 attained) have not met direct accession goal
since fiscal year 1999. There are limited Medical Entomology
graduate programs in the United States. Fiscal year 2002
manning was 89 percent.
--Physiology (Goal: 2; 0 attained) have not met direct accession goal
since fiscal year 1998. Fiscal year 2002 manning was 86
percent.
Use of the Health Services Collegiate Program (HSCP), a Navy
student pipeline program for Entomology was instituted in fiscal year
2002 and for Physiology in fiscal year 2003.
Retention in the Medical Service Corps is good overall. However,
difficulties remain in retaining highly skilled officers in a variety
of clinical and scientific professions.
Explore the possible use of Engineering and Scientific Career
Continuation Pay (U.S. Code: 37, Section 315) to improve the retention
of our highly skilled scientific officer.
Other tools being considered:
--Health Professional Loan Repayment Program (HPLRP). Those HPLRP
scholarships allocated to Medical Service Corps will be used
for both retention and accession.
Nurse Corps
The Active Duty force is expected to meet fiscal year 2003
recruiting goal.
The Reserve force has met 61 percent of the fiscal year 2003
recruiting goal, maintaining the same pace as last year. Successful
recruiting incentives for reservists in the critically undermanned
specialties include: The $5,000 accession bonus and loan repayment and
stipend programs for graduate education.
The BUMED Integrated Process Team (IPT) will evaluate two
initiatives to improve the end-strength of the Reserve force:
--Allocating the $5,000 accession bonus for all new nursing graduates
to the Reserve force. With the civilian recruiting bonuses and
loan repayment programs for student graduates, new nurses are
deferring entry into the Navy Nurse Corps Reserves until they
gain the one-year experience required to qualify for a bonus.
--Instituting ``pipeline'' scholarship nursing programs for the
reserve enlisted component similar to those available to active
duty enlisted.
Hospital Corps
No recruitment issues as CNRC has been able to fill requirements.
We have increased retention and programs have been put in place
directing Sailors into our undermanned NEC's. Some of the programs
instituted include job fairs, Detailers visits along with visits from
the Force Master Chief.
Question. Have incentive and special pays helped with specific
corps or specialties?
Answer.
Dental Corps
Although pay is just a portion of the military benefits package,
the dental military-civilian pay disparity is so large in certain
specialties that it is very difficult to recruit or retain a dental
officer after completion of their obligated service for training.
--There was a slight enhancement in overall retention as a result of
increases in dental ASP in 1997 and the initial offering of
DOMRB in 1998 when compared to previous years, but that effect
has since worn off. Despite the introduction of the DOMRB and
increase in ASP rates, the overall loss rate continues to climb
to the highest it has been at 12.2 percent in fiscal year 2002,
higher than the 11-year average of 10.8 percent. The majority
of losses are junior officers (LT-03) releasing from active
duty at the completion of their initial obligated service.
These year groups are not eligible for the DOMRB at this point
in their careers and the current ASP rates are too low to
impact their decision to stay on active duty.
Medical Corps
There is no study that correlates retention and accession with
special pays.
Medical Service Corps
The Medical Service Corps has very limited incentive and special
pays.
--Optometry Special Pay (U.S. Code: Title 37, Section 302a).--Each
optometry is entitled to a special pay at the rate of $100 a
month. This special pay has not been increased in thirty years
and therefore has lost value as an incentive or retention tool.
Fiscal year 2001 and 2002 manning was 88 percent and 98
percent. The manning is expected to drop below 98 percent
during fiscal year 2003.
--Psychologist and Nonphysician Health Care Providers Special Pay
(U.S. Code: Title 37, Section 302c).--This Special Pay is
better known as Board Certification Pay. Board Certified
Nonphysician Health Care Providers are entitled to a pay of
$2,000 per year, if the officer has less than 10 years of
creditable service; $2,500 per year (10-12 yrs); $3,000 per
year (12-14 yrs); $4,000 per year (14-18 yrs); and $5,000 per
year (18 or more). This special pay does not become a
significant annual amount until late in an officer's career and
therefore has a minimal impact as a retention tool. The Navy is
manned at 70 percent licensed psychologists.
--Accession Bonus for Pharmacy Officers (U.S. Code: Title 37, Section
302j).--This accession incentive of $30,000 may be paid to a
person who is a graduate of an accredited pharmacy school and
who, executes a written agreement to accept a commission as an
officer and remain on active duty for a period of not less that
four years. This accession bonus was first used in fiscal year
2002 and accession quotas were met in that year. Long-term
effectiveness as a successful accession incentive has not yet
been established. Fiscal year 2002 manning was 96 percent. The
manning is expected to drop below 96 percent during fiscal year
2003.
Nurse Corps
The Nurse Accession Bonus, Incentive Pay for Certified Registered
Nurse Anesthetists (CRNAs), and Board Certification Pay (for those
eligible) contribute to successful recruitment and retention efforts.
Current CRNA manning is 108 percent. Manning is expected to drop to 100
percent throughout the year as members depart.
The increase of the maximum allowable compensation amount under
NDAA for the CRNA Incentive Pay and the Accession Bonus will further
enhance our competitive edge in the nursing market.
Hospital Corps
When incentive and special pays have been put in place for
undermanned specialties, accessions have increased.
Psychiatry Technician and Respiratory Therapy Technician
communities manning increased, 36 percent and 28 percent respectively,
after implementation of the Selective Training and Reenlistment (STAR)
Program and increased Selective Reenlistment Bonus.
Question. How does the fiscal year 2004 budget request address your
recruitment and retention goals?
Answer.
Medical Service Corps
The fiscal year 2004 budget request includes funding for the
Optometry Retention Bonus and the Pharmacy Special Pay (both
discretionary pays).
Nurse Corps
The fiscal year 2004 budget request includes increases to both the
Nurse Accession Bonus and the Incentive Pay for Certified Registered
Nurse Anesthetists.
FORCE HEALTH PROTECTION (FHP)
Question. As a result of concerns discovered after the Gulf War,
the Department created a Force Health Protection system designed to
properly monitor and treat our military personnel. What aspects of the
Department's Force Health Protection system have been implemented to
date? What are the differences between the system during the Gulf War,
Operation Iraqi Freedom, and Operation Enduring Freedom and Operation
Noble Eagle?
Answer. There has been a fundamental shift in Navy Medicine from
treating illness, to focusing on prevention and health. Our mission is
to create a healthy and fit force, so that when we deploy a pair of
muddy boots, the Sailor or Marine wearing them is physically, mentally
and socially able to accomplish any mission our nation calls upon them
to perform. This focus on prevention and health includes the delivery
of care to the spouses and families at home because by caring for them,
our warriors can focus on the fight. The Navy Medicine ``office place''
is the battlefield because our Sailors and Marines deserve the best
possible protection from all potential hazards that could prevent
mission execution. A critical element of our FHP continuum is having in
place, along with the Department of Veterans Affairs (DVA), mechanisms
for making sure that people who become ill after deployment are
evaluated fully. Navy Medicine has several established mechanisms with
the DVA regarding post deployment illnesses. Between the Gulf War and
Operation Noble Eagle, several specific Force Health Protection (FHP)
measures were implemented. These include: Pre-Deployment Health
Assessment with the DD2795, Disease and Non-Battle Injury (DNBI)
surveillance, Post-Deployment Health Assessment with the DD2796, pre-
and post-deployment serum archival at the DOD Serum Repository, anthrax
and smallpox vaccination programs, occupational and environmental
health surveillance, formation of specialized deployable teams for FHP
(Navy Forward Deployable Preventive Medicine Units, Theater Army
Medical Laboratory, and Air Force Theater Medical Surveillance Team),
and the Post Deployment Health Clinical Practice Guideline. Just before
Operation Iraqi Freedom, the Joint Medical Work Station (JMeWS) was
deployed in the CENTCOM theater of operations, providing the capability
to collect patient encounters, DNBI, and general medical command and
control reports. With over 26,000 patient encounters and 1,000 DNBI
reports, this system has provided a substantial analysis and archival
tool for the combatant commanders and senior leadership.
OPTIMIZATION
Question. Congress initiated optimization funds to provide
flexibility to the Surgeons General to invest in additional
capabilities and technologies that would also result in future savings.
It is my understanding that a portion of these funds are being withheld
from the Services. Can you please tell the Committee how much
Optimization funding is being withheld from your service, what are the
plans for distributing the funds, and why funds since fiscal year 2001
are being withheld?
Answer. In fiscal year 2002 59 Optimization Projects were approved
but only one was funded before April 2002. Total funding for fiscal
year 2002 was $49.6 million. Twenty-seven of the projects were funded
in late September 2002 and are in their infancy. Since most of the
projects involved personnel actions, up to six months passed before
personnel were in place due to required DOD civilian hiring processes.
Hard evidence of financial return on investment is not yet available.
Anecdotal positive feedback, however, is plentiful, especially in the
following areas:
--Case management ($8.5 million fiscal year 2002).--All facilities
are reporting that the recently hired case managers are
champions for the transition from intervention to prevention.
Commanders have commented that case management is ``one of the
best BUMED programs in 30 years.'' The primary barrier to
success is the lack of integration of case management software
with the Composite Health Care System (CHCS).
--Clinic manager's course ($400,000 fiscal year 2002).--Over 500
personnel have benefited from the week long course and 80
percent of participants reported in follow up surveys that the
course adequately prepared them to implement optimization
concepts within their clinics. Barriers to achievement of the
goal of improved clinic effectiveness include lack of reliable,
readily available performance data and high turnover of clinic
management teams.
--Population Health Website ($400,000 fiscal year 2002).--Access to
real time patient level data regarding disease prevalence, care
provided, and patient panel demographics was viewed as
``extremely valuable'' by the 103 users trained thus far. Key
to success is WEB access (begun January 2003) and dedicated
training.
$11.4 million was devoted to critical advances in Medical Practice
supporting longer term goals of sustaining quality and reducing
invasive procedures where possible. The remaining $29.3 million was
devoted to targeted improvements in the Primary Care Product Line,
Birth Product Line and Mental Health Product Line as well as specific
interventions designed to ensure continued excellence in training in
mission-critical specialties (radiology and cardiology). Many of the
initiatives are designed to correct staffing ratios allowing clinicians
more time to devote to direct patient care. A full review of financial
and non-financial performance measures is underway for each of the
projects but conclusive data is not yet available given the recent
start up of the vast majority of the initiatives.
Question. How have you benefited from optimization funds? What
projects are on hold because OSD has not released funding?
Answer. Navy Medicine has not delayed projects due to OSD
withholding funds.
Question. What are the projected projects using the proposed $90
million in the fiscal year 2004 budget request?
Answer. If the Navy's share of the $90 million in the fiscal year
2004 budget request amounted to $30 million, the following is the
current proposal for the use of funds. Continuation of current
optimization projects is expected to require $16.6 million, planned
advances in medical practices (AMP) programs will require an additional
$10 million, and focused improvements in perinatal care, early mental
health intervention and training of clinic managers will require the
final $3.4 million. A full review of the proposed use of the funds is
underway as part of the annual budget and business planning process.
______
Questions Submitted to Lieutenant General James B. Peake
Questions Submitted by Senator Ted Stevens
DEPLOYMENT OF MEDICAL PERSONNEL
Question. The staff's discussions with The Surgeons General
indicate that the Services have backfilled for deployed medical
personnel at the Medical Treatment Facilities at varying levels.
Some of the Services are relying more heavily on private sector
care rather than backfilling for deployed medical personnel.
To what extent has the recent deployment of military medical
personnel affected access to care at military treatment facilities?
Answer. Recent deployments of medical personnel have had varying
impacts upon access to care in individual Army medical treatment
facilities (MTFs). With the initial deployment of medical personnel,
there was an approximate 15-30 day underlap until Reserve Component
(RC) personnel arrived at the various MTFs. Additionally, RC backfills
were authorized only at approximately 50 percent of the deployed
losses. Although some have indicated that there should be no impact on
access to care because medical personnel were deployed as well as
troops (i.e., patients), this assumption is flawed. Troops are
generally the healthiest of the patient population served and do not
comprise a significant portion of the care provided at any one MTF. In
addition, at several posts, the medical personnel deployed long before
the troop populations mobilized.
While MTFs had varying strategies in dealing with these significant
shortages, there was some impact on access to routine and wellness
care. Strategies included utilization of the network, hiring/
contracting for civilian positions and reserve backfill. Success was
limited by network inadequacy, inability to hire, and insufficient
reserve backfills. Success varied by location due to the variability of
these factors.
Question. What are you doing to ensure adequate access to care
during this time?
Answer. Most MTFs have skillfully attempted to manage the access to
care issue by closure/consolidation of clinics, beds and operating
rooms; shifting of care to the network; extending shifts for both
physicians and nurses; double-booking appointments; overtime, including
mandatory weekend overtime; increasing resource-sharing contracts and
increasing contract hires. Urgent care access was maintained, but all
MTFs have had varying degrees of success in maintaining access to
routine and wellness visits. They have managed to decrease the number
and significance of access-to-care issues, but most MTFs continue to
struggle with the issue.
Question. What percentage of mobilized reservists in medical
specialties are being used to backfill positions in the United States?
Answer. The Reserve Component (RC) provided 22 percent of its
mobilized medical specialties to backfill the Army's Active Component
(AC) losses in the Medical Treatment Facilities (MTFs). This accounts
for 1,631 reservists' backfilling AC personnel losses in MTFs out of
the total mobilized RC medical force of 9,195. This does not take into
consideration the physicians, dentists, and nurse anesthetists that are
on a 90-day rotation policy. There are 485 scheduled 90-day rotators in
the aforementioned 1,631 RC personnel backfill. To further compound the
backfill requirements the Senior Civilian Leadership only authorized a
50 percent backfill cap or one RC backfill for every two AC losses.
Question. Are there shortages of personnel in some specialties?
Answer. Yes.
Question. If so, which specialties are undermanned and by how much?
Answer. The Reserve Component (RC) backfill was initially
undermanned by seven medical specialties for a total of sixteen
personnel. These medical specialty shortages were Nuclear Medicine
Officer, Pulmonary Disease Officer, Dermatologist, Allergist, Pediatric
Cardiologist, Peripheral Vascular Surgeon, and ten Obstetrics Nurses.
The 90-day rotation policy added additional requirements by having to
rotate physicians, dentists, and nurse anesthetists. In the second 90-
day rotation the following medical specialties were undermanned by an
additional ninety-five physicians and dentists: three Urologists, an
Obstetrician and Gynecologist, six Psychiatrists, thirty-six Family
Physicians, six General Surgeons, five Thoracic Surgeons, five
Orthopedic Surgeons, two Radiologists, five Emergency Physicians, and
twenty-six Dentists.
Question. Are there other ways of structuring the staffing of
military medical units that might help address shortages in a few
specialties, such as making increased use of civilian contractors or
DOD civilian personnel in MTFs stateside?
Answer. The staffing of Army Medical Treatment Facilities (MTF) is
a mix of Active Duty military, direct hire civilians, and resource
sharing/contract arrangements. The Active Duty component is based upon
the wartime needs of the numbers and types of health care providers
needed to staff the deploying medical support units (Professional
Filler System and cadre hospital organizations). Many of the more
expensive specialties required at the MTF are the same specialties
needed for deployments. Even though more than 50 percent of the MTFs'
staffing is non-military, this tends to be in specialties that can be
afforded by the General Schedule payment tables. Beyond the direct hire
civilian staffing, MTFs also form a number of resource sharing
agreements and local contracts for services available in the area.
These contracting efforts are in addition to the TRICARE network that
may have some health care resources in the area. Healthcare providers
not already engaged with the MTF are fulltime engaged in their own
practices with limited expansion capability. The sudden demand for
additional health care services in an area is an immediate shock and
drain on the limited healthcare resources in the area.
Changes to structure and policy would assist in the future. There
should be a restructuring of Reserve Component Table of Distribution &
Allowance assets to match those of PROFIS losses in our MTFs. Modules
within Combat Support Hospitals (CSHs) and Forward Surgical Teams
(FSTs) to facilitate the mobilization/movement of mission-specific
teams should have corresponding backfill modules in the reserves.
Military authorizations for high OPTEMPO specialties--61J (General
Surgery), 61M (Orthopedic), 60N (Anesthesia), 66F (Nurse Anesthetists),
66H8A (Intensive Care Nursing) and 66E (Operating Room Nurse)--should
be increased for these hard-to-hire specialties. Pay scales need to be
increased for health care specialties as current scales and funding
levels for Civil Service and contracts are out-of-sync with the
civilian market. Increasing military authorizations for primary care
specialties in order to fill the PROFIS requirements for 62Bs (Field
Surgeon) would prevent the military from having to use critically short
subspecialties, such as pediatric cardiologists, to fill these slots.
Some specialties--60C (Preventive Medicine) and 61N (Flight Surgeons)--
have had to be structured to the military setting and it is difficult
to recruit for these same positions through the civilian sector since
the training, education, and experience levels are so different. This
lack of military-focused training in these specialties has made it
impossible to backfill losses in these specialties with the reserves.
MONITORING THE HEALTH OF GUARD AND RESERVE PERSONNEL
Question. What improvements have been made to the medical
information systems to track the health care of reservists? Are they
electronic, do they differ among services?
Answer. The Army Medical Department's (AMEDD) Medical Operational
Data System (MODS) has added modules to address the need of improving
the health care for both the Guard and Reserve. The Active Duty Medical
Extension (ADMR) Web Reporting module manages those Guard and Reserve
soldiers requiring medical treatment that cannot be completed in less
than 30 days. The Line of Duty (LOD) Automated module automates the
completion of LOD Investigations and ancillary activities. To assist
the National Guard (NG) MODS has a NG Physical Web Reporting module
that allows the NG to obtain the physical information on each soldier
by state. The Automated Voucher System (AVS) facilitates scheduling
physical exams, dental exams, and immunizations for Army National Guard
and Army Reserve personnel. As a closeout to the AVS cycle, AVS
provides Medical Readiness results to MEDPROS module. MEDPROS provides
the Army Knowledge On-line (AKO) with a real time update of Active
Duty, National Guard and Army Reserve Individual Medical Readiness
elements to over 1.2 million registered AKO users at logon.
There is no significant difference in the Individual Medical
readiness tracking between the active or reserve component of the Army.
Question. During the mobilization for Operation Iraqi Freedom, how
many reservists could not be deployed for medical reasons?
Answer. Overall the medically non-deployable rate for reserve
component (RC) soldiers was 2.2 percent or 3,147 out of 141,365 RC
soldiers processed for mobilization. 566 of these non-deployable
soldiers are currently undergoing a medical board. More than 80 percent
of the non-deployable soldiers had a chronic medical problem. The most
common medical reasons for non-deployability were orthopedic and mental
health problems followed by adult onset diabetes. 27 percent of reserve
component soldiers had orthopedic conditions with the most common
problem areas being the back (32 percent), knees (24 percent), and
shoulders (14 percent). 8 percent of the non-deployable RC soldiers had
mental health problems and 6 percent had diabetes. Orthopedic
conditions and diabetes are expected to be more common in reserve
component soldiers given their generally older average age.
This information will be used to guide policy changes. Health
Affairs has mandated an Individual Medical Readiness metric that
requires the armed services to monitor compliance with required
periodic health assessments and identification and management of those
soldiers with deployment limiting conditions. Improving and enforcing
the profile process will enable earlier identification of significant
medical problems. However, until a digital profile process is in place
early identification of deployment limiting conditions will remain
problematic.
Question. An April 2003 GAO report documents deficiencies by the
Army in monitoring the health of the early-deploying reservists. Annual
health screening is required to ensure that reserve personnel are
medically fit for deployment when called upon. Review found that 49
percent of early-deploying reservists lacked a current dental exam, and
68 percent of those over age 40 lacked a current biennial physical
exam. In addition, monitoring the health of reservists returning from
deployment will be critical to ensuring the long term health of those
service members, and assisting in the identification of common
illnesses, such as those associated with the Gulf War Syndrome.
How many deployments (soldiers) were delayed due to dental reasons,
and how many reservists are not in Dental Class 1 or 2?
Answer. Only 192 soldiers (0.11 percent of 176,846 mobilized) were
delayed due to dental reasons; 33 were disqualified (0.02 percent).
However, several factors contributed to this extremely low number.
First, dental assets at mobilization sites, composed of both active and
reserve dental assets, worked very assiduously to bring mobilizing
reservists to deployable standards. Despite poor dental health of many
reservists, dental facilities worked tirelessly to accommodate their
acute oral health needs. Second, as funding for dental readiness of the
reserve components is lacking, Army G-3 provided an additional $23
million in OMA funds to support medical and dental readiness. As a
result, many reservists obtained dental examinations and requisite
dental care prior to mobilization. This care was provided primarily by
contracts with civilian network providers. Recent figures from
mobilization sites reflect that only 14 percent of those reporting to
mobilization sites were dental class 3 (non-deployable), reflecting a
vast improvement in dental readiness of our reserve forces over
previous mobilizations.
Current dental readiness of the reserves, reflected in MEDPROS
data, reflects that 64.4 percent (223,140) of the Army National Guard
are dentally non-deployable, and 72.9 percent (241,907) of the U.S.
Army Reserve (USAR) are dentally non-deployable. For the USAR, a
significant number of Class 4 soldiers are in the Individual Ready
Reserve, who are not considered early deployers. With adequate funding,
these statistics would be greatly improved.
Question. What is the current enrollment rate in the TRICARE Dental
Program (TDP) for reservists, and what action has DOD taken to
encourage reservists to enroll in TDP?
Answer. Data provided by TRICARE Management Activity (TMA) reflects
an overall DOD reserve component enrollment rate of 4.9 percent as of
January 2003. Mobilizations and deployments have decreased enrollment
temporarily; as a result, latest numbers were not used. Army specific
numbers are: USAR = 4.3 percent, and ARNG = 3.1 percent.
The TDP contractor markets the plan to its potential beneficiaries.
The initial marketing effort by the contractor entailed sending TDP
information to each reserve and guard unit. Quantities of information
sent were based on unit end strengths. The Defense Manpower Data Center
provides the TDP contractor quarterly files listing newly eligible
sponsors. This file is used for the ongoing marketing efforts under the
TDP. The contractor has also established a website for TDP. The
contractor has a staff of Dental Benefits Advisors that travel to
military installations to include reserve and guard facilities. TMA's
Communication and Customer Service marketing office has worked with
Reserve Affairs to develop and post TDP fact sheets on the TMA website
that are linked to other reserve and guard websites.
Question. What needs to be done and what will it cost to ensure
that reservists are medically and dentally fit for duty?
Answer. Despite numerous initiatives, the active component dental
assets shoulder the majority of Reserve Component (RC) mobilization
workload, a requirement for which they are not resourced. Additionally,
when active component dental assets are shifted to accommodate RC
mobilization requirements, a concomitant drop in active component
dental readiness occurs (a 7 percent drop in dental readiness of the
3rd Infantry Division occurred at Fort Stewart during mobilization of
the 48th Infantry Brigade [ARNG]). Use of active component dental
assets will remain a necessity, but ideally only as a back up and not
the primary means of preparing RC soldiers for deployment.
Title 10 USC Section 1074a authorizes members of the Selected
Reserve that are assigned to units scheduled for deployment within 75
days after mobilization, an annual dental screen and dental care
required to ensure deployability, at no cost to the soldier. However,
funding for this requirement is lacking. When OMA funds were recently
shifted to support this requirement for current operations, dental
Class 3 (non-deployable) rates dropped to 14 percent for RC soldiers
reporting to mobilization sites, a vast improvement from earlier
deployments that documented a range of 20-35 percent dental Class 3
(depending on mobilization and units involved). If a greater response
time had been available, even greater improvements in dental readiness
would have been realized. Adequate funding for this requirement would
greatly enhance dental readiness of the RC.
Several avenues are being studied to fulfill the dental
requirements outlined in Title 10 USC Section 1074a. DOD(HA) has
chartered an integrated process team to determine the best course of
action. However, one estimate of Class 3 costs, based on a Tri-Service
Center for Oral Health Studies Year 2000 Recruit Study of oral health
needs reported a cost of $334 per trainee. Annual dental examination
and required radiographs are estimated at $116 per soldier. Another
estimate using the TRICARE Dental Program to pay the entire premium and
selected co-pays to eliminate only Class 3 dental conditions resulted
in a government cost of $124.4 million for premiums and $16.5 million
for Class 3 dental care.
Question. Are there any repercussions for commanders who do not
ensure that their troops are fit for duty?
Answer. Fitness for duty effects overall readiness of a unit. It is
the commander's responsibility to ensure that all of his soldiers are
medically fit. He can do this by ensuring the soldiers have current
physicals, immunizations, dental exams, and participate in the semi-
annual Army Physical Fitness Test (APFT) and weigh-in. It is also the
commander's responsibility to take appropriate action when a soldier
does not meet the medical fitness standards as prescribed in Army
Regulation (AR) 40-501, Standards of Medical Fitness. Appropriate
action would include the medical board process and/or separation of
soldiers in accordance with (IAW) AR 135-175, Separation of Officers or
AR 135-178, Enlisted Administrative Separations. Repercussions for
commanders who do not enforce individual medical readiness standards
are not punitive in nature, but could include relief of command or less
than adequate comments on the commander's performance evaluations.
combat treatment in iraq and afghanistan
Question. How well have your forward deployed medical support units
and the small modular units performed in Operation Enduring Freedom and
Operation Iraqi Freedom?
Answer. The transformation initiatives have greatly enhanced the
ability of the medical planners and commanders to place the appropriate
amount of medical care, up close where the soldiers needs it, yet
balanced with an economical use of the force. The Forward Surgical
Teams (FST) were used very effectively first in Afghanistan and then
they demonstrated dramatic results in Operation Iraqi Freedom (OIF).
The FST is extremely lightweight, 100 percent mobile and has the speed
to stay close to the combat element and provide immediate surgical care
close to the place of injury. In OIF a FST was placed with each Brigade
Combat Team. In addition each Brigade Combat Team was assigned 3
Medical Evaluation Helicopters to link the FST with the next element of
care the Combat Support Hospital (CSH). The CSH has a split base
operating capability demonstrated in OIF with the 21st CSH and the 86th
CSH. This flexibility allowed for the unit to more appropriately move
with the flow of Combat, remain with evacuation distance, yet provide
the next echelon of medical care in the theater. Three CSHs were
assigned to the 5th Corp and 3 CSHs were in the theater rear.
DEPLOYMENT OF MEDICAL PERSONNEL
Question. What are some of the lessons learned from our experience
in Iraq?
Answer. Operation IRAQI Freedom (OIF) reinforced the timeless
lessons of military medicine of proximity to the wounded, preventive
medicine, echeloned care, flexibility, and mobility. What was unique
about this war was the large dimensions of the battlefield and the
speed of the operation. The AMEDD has applied many of the lessons
learned from the first Gulf War and recent operations other than war.
As a result, our service members reaped the benefits of revised
doctrine and procedures during OIF. During the first Gulf War, Combat
Support Hospitals (CHSs) designed for the Cold War were large and
immobile. Today our CSHs are modularized and able to provide split
based operations. This war validated the importance of Forward Surgical
Teams (FST), which are attached to brigade combat teams. These teams
are light, extremely mobile, and have been trained as a trauma team at
some of the most advanced trauma centers in the United States. FSTs
take advantage of the ``Golden Hour'' and quickly provide life-saving
surgery close to the point of wounding. OIF also validated our 91W
transformation program. The 91W (Health Care Specialist) program
increased the training of basic combat medics to the Emergency Medical
Technician (EMT) level. Furthermore, medical planning officers were
included at the various operational staff levels in the planning of OIF
military campaign plan.
The Army and the Army Medical Department (AMEDD) have a formal
lessons learned process. As part of the initial OIF planning, The
Surgeon General directed comprehensive data collection to facilitate
the lessons learned process. Currently data collection is in process
and additional lessons learned will result from formal data analysis.
The preliminary analyses of injuries from this war indicate that
improved ballistic protection for the head and thorax resulted in a
reduction of immediately life threatening injuries. Patterns of injury
were very different in Iraqi vs. U.S. soldiers. Iraqi soldiers
experienced the whole spectrum of injuries: upper and lower
extremities, chest, abdomen and back. U.S. soldiers have had
predominately upper and lower extremity injuries. The use of body armor
has reduced abdominal, chest and head penetrating injury.
Excellent pre-deployment screening and preventive medicine kept the
disease rate extremely low. Increased automation of the AMEDD's major
systems such as logistics and patient tracking highlighted the need for
improved access to assured data communications throughout the
battlefield. The TRANSCOM Regulating and Command and Control Evacuation
System (TRACES) improved the ability to evacuate casualties. However
this system is still evolving and with appropriate funding, should have
the capability to electronically track patients from point of injury to
final disposition. The lessons learned from this war indicate that the
AMEDD is on the right track and will keep improving as medical
transformation continues.
IMPROVEMENT OF EQUIPMENT FOR COMBAT CASUALTY CARE
Question. What tools/equipment is still required to improve the
care provided to combat casualties?
Answer. In order to expedite treatment, it is critical that
evacuation assets be available to facilitate the continuity of patient
care. Current modes for patient evacuation include ground and air
platforms, which includes the modernization of the UH60 Aero-medical
fleet. As part of the Aviation Modernization Program, the HH60 Aero-
medical evacuation helicopter has demonstrated exceptional capability
in providing enroute care in Afghanistan and during Operation Iraqi
Freedom. This is a significant improvement in the standard of care
provided during Operation Desert Storm. Continued fielding throughout
the entire MEDEVAC fleet is paramount to continued future success.
T-NEX, THE NEXT GENERATION OF TRICARE CONTRACTS
Question. The next generation TRICARE contracts will replace the
seven current managed care support contracts with three contracts. This
consolidation is intended to improve portability and reduce the
administrative costs of negotiating change orders and providing
government oversight across seven contracts.
The award date for these contacts has slipped from the scheduled
date in July of 2003.
Since the timeline for awarding the contracts has slipped, what is
the expected start date for the delivery of T-Nex?
Answer. The Army has not been notified of the slippage of award
date you describe. However, if that were to occur, we anticipate that
the currently planned start dates for all regions except Region 11 will
likely remain the same and that the Region 11 start date will be
adjusted to allow for a full ten month transition period.
Question. What planning is taking place to help ensure that when
the contracts are entered into there will be a seamless transition for
beneficiaries?
Answer. It is very important that transition to the T-Nex family of
contracts be seamless to beneficiaries and that continuity of care be
preserved to the greatest extent possible. Planning for seamlessness
and continuity started with the development of the T-Nex contract
request for proposals (RFP). Rules for interfacing of outgoing and
incoming contractors to ensure smooth hand off of claims, records, and
the like are designed into each RFP. A communications plan to inform
beneficiaries and providers about the change has been developed and is
being executed. Further, our beneficiary counseling and assistance
coordinators are trained and ready to assist beneficiaries should T-Nex
issues, questions, or problems arise. For example, the first T-Nex
contract--TRICARE Mail Order Pharmacy (TMOP)--occurred March 1, 2003.
Based on a very low number of patient complaints, hand off of patient
records and prescriptions and delivery of pharmaceuticals according to
schedule went well from the beneficiary perspective. When problems
occurred, they were relatively minor and the incoming contractor moved
quickly to correct them. Our beneficiary counseling and assistance
coordinators were prepared and ready to assist beneficiaries if
problems occurred.
The larger Managed Care Support Services T-Nex contract, due to be
awarded this summer, is a larger and more complex contract than TMOP,
but the principles of execution to support seamless transition and
continuity still apply: intense prior planning and designing in phase
in/phase out rules to ensure smooth hand offs of records and claims
information, develop and execute a communication plan to inform
beneficiaries and all TRICARE providers of the coming contract change,
and intense preparation of the cadre of beneficiary counselors to
directly assist with beneficiary problems, issues, and concerns should
they occur. Other more specific provisions in this contract include
requiring the incoming contractor to negotiate with all current network
providers and encourage them to remain in the network, careful planning
to preserve continuity of care when resource sharing agreements are
converted to direct contracts or other contracting arrangements within
the military treatment facilities, preservation of the access standards
as in the previous contracts, preservation of the primary care manager
concept, and continuation of major programs--like TRICARE for Life and
TRICARE Prime Remote--continue unchanged.
Question. Are beneficiaries experiencing any change in quality of
care due to DOD's inability to enter into new long-term managed care
agreements?
Answer. Due to extensions of all seven current managed care support
contracts, beneficiaries continue to access quality health care both in
military treatment facilities and in the civilian networks just as they
have over the course of the current contracts. Quality of care
complaints from beneficiaries remain rare and almost always come from
beneficiaries in remote areas. When quality of care issues are raised
by beneficiaries, the complaint is immediately validated and is brought
to the attention of the relevant Lead Agent medical director. The
medical director presents the case to the responsible managed care
support contractor for investigation and resolution of the complaint.
Question. Under T-Nex, what services currently provided by the
TRICARE contractors will shift to the direct care system and what are
the costs associated with this shift in services?
Answer. Services that shift from the current TRICARE contractors to
the direct care system are military treatment facility appointing/
referral management, management of all resource sharing agreements,
internal utilization management services, management of the Health
Evaluation Assessment Report, management of the health care information
line, and transcription services. The estimated total cost to implement
these services by Army facilities is $753.4 million through the last
contract option, fiscal year 2008.
The cost for appointing services consists of personnel and
essential telephone equipment upgrades. To start health care delivery
in fiscal year 2004 (prorated to account for staggered start ups) $16.7
million is required with $26.5 million needed for the full fiscal year,
2005.
The estimated cost for replacing contractor personnel and equipment
to perform internal utilization management services for fiscal year
2004 is $6.5 million and $21.9 million in fiscal year 2005.
Converting over 1,100 resource sharing providers to direct
contracts or other arrangements to preserve continuity of care requires
$15.8 million in fiscal year 2004 and $104.6 million in fiscal year
2005.
To manage the health care information line, we estimate $2.3
million in 2004 and $7.3 million in 2005 is necessary. To assume
management of the Health Evaluation Assessment Report within our
facilities, the Army requires $.3 million in 2004 and $1.1 million in
2005.
RECRUITING AND RETENTION
Question. Personnel shortfalls still exist in a number of critical
medical specialties throughout the Services. The Navy has reported
shortfalls in Anesthesiology, General Surgery, Radiology, and
Pathology, and has stated the civilian-military pay gap is their
greatest obstacle in filling these high demand specialties. Recruiting
and retaining dentists appears to be a challenge for all the services.
To what extent have Critical Skills Retention Bonuses or other
incentives been successful in helping to retain medical personnel?
Answer. The table below shows the results of the recent Critical
Skills Retention Bonus (CSRB).
------------------------------------------------------------------------
Corps Eligible Takers Percentage
------------------------------------------------------------------------
Medical Corps.................... 753 177 24
Dental Corps..................... 596 416 70
Nurse Corps...................... 493 329 67
------------------------------------------------------------------------
As can be seen, the program seems more successful within the Dental
and Nurse community than the physician. What overall effect this will
have on retention has yet to be determined. We are hopeful that those
who opted for the CSRB in fiscal year 2003 will remain in the force
beyond that. The increases in the Fiscal Year 2003 National Defense
Authorization Act (NDAA) to the special pay ceilings may help us retain
some assuming that appropriation support for these increases is also
forthcoming.
Question. What else needs to be done to maximize retention of
medical personnel?
Answer. The retention of our highly trained and skilled health care
professionals is one of our greatest challenges. A recent study
submitted to Congress indicated that the pay compatibility gap at seven
years of service is between 13 and 63 percent, depending on the
specialty. The Fiscal Year 2003 National Defense Authorization Act
(NDAA) raised the ceilings on discretionary special pays for our health
care providers for the first time in ten years. We are now working
within our system to obtain funding to support increases in our special
pays against these new ceilings. However, we need to recognize that it
isn't all about the money. The pay compatibility gap will never be
completely closed. There are a multitude of other factors that we have
addressed and keep addressing. Such things as adequate and skilled
administrative support staff to allow our clinicians to maximize the
time they spend practicing their craft is vitally important. That,
coupled with modern facilities and equipment, create an environment of
practice that is attractive to health care providers, and is often more
important than pure economics. In many cases the scope of practice of
our non-physician health care providers is greater than that in the
civilian community and is extremely satisfying. The ability of our
personnel to enter academic or research fields, in additional to the
purely clinical is another important facet that we will continue to
support. Quality of life is equally important to many of our personnel.
The benefits of service, such as housing, paid leave, and base
facilities, are difficult to replicate in the civilian sector. By
addressing the whole package--money, quality of life and environment of
practice, we hope to retain dedicated health care professionals that
will insure the soldier on point will not be alone and will have world
class health care both at home and while deployed.
______
Questions Submitted by Senator Pete V. Domenici
JESSE SPIRI MILITARY MEDICAL COVERAGE ACT
Question. In 2001, a young Marine Corps 2nd LT from New Mexico lost
his courageous battle with cancer. Jesse Spiri had just graduated from
Western New Mexico University and was awaiting basic officer training
when he learned of his illness. However, because his commission had
triggered his military status to that of ``inactive reservist,'' Jesse
was not fully covered by TRICARE. As a result, he was left unable to
afford the kind of special treatment he needed. I believe it is time to
close this dangerous loophole. That is why I intend to offer a bill
entitled the ``Jesse Spiri Military Medical Coverage Act.'' This bill
will ensure that those military officers who have received a commission
and are awaiting ``active duty'' status will have access to proper
medical insurance.
Would you agree that this type of loophole is extremely dangerous
for those who, like Jesse, suffer with a dreaded disease?
Answer. Yes, we agree that for someone like Jesse, who has a
terminal illness, having no health insurance is very dangerous. We
mourn, as well, for the tragic loss of Jesse Spiri. The death of one's
child is perhaps the most difficult thing a parent must bear, and my
heart goes out to his family. The more potent issue for the Military
Health System is that Jesse suffered from a disease which made him
unable to perform military duties, and that existed prior to service
(EPTS). Similarly, any soldier on active duty who had Jesse's condition
would have been separated from active duty. And for those on active
duty less than 8 years who suffer from congenital or hereditary
conditions, they would not receive any disability benefits or coverage
for health care after they are discharged.
Question. And do you agree that our military health care system
should close this loophole, and can do so very cost effectively (given
the relatively low number of officers it would affect)?
Answer. We agree that individuals such as Jesse, who are part of
the 41.2 million uninsured (2001) in our country, face negative health
and financial consequences from terminal illnesses. We also recognize
that finding solutions to the problem of health coverage for the
uninsured is difficult and will require the efforts of both the
government and private sectors. The mission of the Military Health Care
System is to meet the challenge of maintaining medical combat readiness
while providing the best health care for all eligible personnel. These
include active duty and retired members of the uniformed services,
their families, and survivors, which today total approximately 8.5
million. Congress can expand the categories of eligible personnel, but
there are significant policy and equity issues of expanding eligibility
only to selected inactive Reserve Component officers. And any expansion
of TRICARE benefits to any Reserve Component personnel and/or families
must be accompanied by increases in Defense Health Program budgets. The
list of hereditary or congenital components (e.g., brain damage from an
Arteriovenous malformation, certain types of breast cancer, retinitis
pigmentosa) is continually growing as medical science advances, making
it impossible to implement fairly a system that mandates denial of
benefits if a condition is determined to be hereditary or congenital.
The Army would like to attain congressional approval of an initiative
that would reduce the 8-year provision to requiring only 18 months of
continuous active service before pre-existing conditions are covered.
MILITARY FAMILY ACCESS TO DENTAL CARE ACT
Question. I think everyone here is familiar with the adage that we
recruit the soldier, but we retain the family. That means taking care
of our military families and giving them a good standard of living. I
have introduced a bill that would provide a benefit to military
families seeking dental care, but who must travel great distances to
receive it. Specifically, my bill, the ``Military Family Access to
Dental Care Act'' (S. 336) would provide a travel reimbursement to
military families in need of certain specialized dental care but who
are required to travel over 100 miles to see a specialist. Often,
families at rural bases like Cannon Air Force Base in Clovis, NM meet
with financial hardship if more than one extended trip is required.
This bill reimburses them for that travel and is a small way of helping
our military families.
Given that current law provides a travel reimbursement for military
families who must travel more than 100 miles for specialty medical
care, do you believe it is important to incorporate specialty dental
care within this benefit?
Answer. I fully concur with the concept of providing a travel
reimbursement for military families who must travel more than 100 miles
for specialty dental care. However, most active duty family members
participate in the TRICARE Dental Program (TDP), the DOD-sponsored
dental insurance program. If these family members must travel greater
than 100 miles for specialty dental care at a civilian TDP provider,
travel reimbursement would ease some of their financial burden.
Management of this program may prove difficult, however. Unlike the
TRICARE Health Plan, DOD does not monitor nor control where TDP
enrollees go for care. Verification of that travel may prove
problematic, as greater reliance on the contractor (United Concordia)
for verification would be necessary.
Question. Do you think this benefit would improve the standard of
living of our military families.
Answer. Clearly, this benefit would improve the standard of living
of our military families.
______
Questions Submitted by Senator Richard C. Shelby
PATIENT PRIVACY (TRICARE)
Question. I would like to get your comments about several concerns
and questions I have related to the December 14, 2002 break-in of the
offices of TriWest, a TRICARE contractor. I am told that TriWest did
not notify the Department of Defense of the break-in and theft of
personnel information of over 500,000 TRICARE beneficiaries, for almost
a week after the event. Apparently, TriWest didn't even have basic
security equipment--guards, locks, cameras--and as a result, this
incident amounts to the biggest identity theft in U.S. history. Is this
information true?
Answer. The physical break-in of the locked TriWest Healthcare
Alliance corporate offices and theft of computer equipment occurred on
Saturday, December 14, 2002. On Monday, December 16, 2002, the break-in
and theft was discovered, authorities contacted, and TRICARE Management
Activity (TMA) operations staff were advised. Back-up tapes were run on
Tuesday, December 17, 2002, (which took 30 hours), and on Friday,
December 20, 2002, TMA/HA leadership was notified of the beneficiary
information theft. TriWest at that time had available from their back-
up tapes beneficiary information including names, addresses, phone
numbers, Social Security Numbers, some claims information with relevant
procedure codes, and personal credit card information on 23
individuals.
To date, the Army Medical Department has not received notification
of a single verified case of identity theft related to TriWest stolen
computer equipment.
Question. Has the Department of Defense finished its investigation
of this case and have sanctions been levied against TriWest or punitive
actions against TRICARE officials?
Answer. The criminal investigation is being conducted by the
Defense Criminal Investigative Service (DCIS) and the Federal Bureau of
Investigation (FBI), in coordination with other federal and local law
enforcement agencies.
To date, no sanctions have been levied upon or punitive actions
taken against TriWest or TRICARE officials. The investigation is
ongoing, and its findings are pending.
Sensitive information pertaining to TRICARE beneficiaries is
maintained by TRICARE contractors subject to the Privacy Act of 1974,
as implemented by the DOD Privacy Program (DOD 5400.11-R). The Act
provides criminal penalties for any contractor or contractor employee
who willfully discloses such protected information, in any manner, to
any person or agency not entitled to receive the information. The Act
also provides for civil penalties against DOD if it is determined that
the Department (or contractor) intentionally or willfully failed to
comply with the Privacy Act.
Question. Would you please share what you can about the lessons
learned as a result of this incident and the steps the Department and
the TRICARE organization and its contractors are taking to guarantee
beneficiary privacy?
Answer. As a result of close evaluation of our physical and
information security we found the following:
--Backup tapes not protected. For example, tapes left on the top of
servers, or left lying out in the open.
--A general lack of proper security in areas where servers reside. In
particular, Defense Blood Standard System and Pharmacy servers
were not being properly protected.
--Most sites had excellent password management policies and
guidelines in place, but they were not being followed.
--In general, there were proper locks on doors, but in several cases,
not being properly used. Many doors that should have been
locked after hours were found open which allowed entry to areas
where patient information is kept. Most items not secure were
portable medical devices containing patient medical information
and medical records.
--In many cases contingency plans for disaster recovery were lacking
or out-of-date.
--Lost hardware not reported through official channels.
--Hardware being turned in without data being wiped from hard drives.
--Concerning recent physical security self-assessments, a second look
found almost 60 percent of local assessments were inaccurate or
inexact.
--As a result of the TriWest issues all Army medical activities
participated in a Health Affairs directed self-assessment of
local physical security practices. Mitigation plans for all
deficiencies are due on May 16, 2003.
______
Questions Submitted by Senator Daniel K. Inouye
MEDICAL TREATMENT FACILITIES
Question. Healthcare, pay, and housing are the greatest Quality of
Life issues for our troops and their families. With the numbers of
health care staff deployed from your Military Treatment Facilities,
what strategies did you use to effectively plan and care for
beneficiaries back home?
Answer. The most expeditious means to maintain services for our
beneficiaries was accomplished by looking across our own regional
medical commands for opportunities to cross-level providers when
possible. The TRICARE Health Plan was designed with contingency
operations in mind and the Managed Care Support Contractor's (MCSC)
network of providers becomes the second echelon for health care
services if the MTF is unable to provide the care. Before requesting
any reserve component activation for backfill support, the MEDCOM staff
coordinated with the TRICARE Lead Agents and the MCSC to evaluate the
adequacy of the civilian provider network, especially in relation to
specific clinical specialties and locations that were hard hit. When
network adequacy was less than adequate, the request for reserve
component backfill request was prepared to maintain health care
services. Additionally, the MCSC provided backfill providers and
support staff through resource sharing agreements. A summary of
resource sharing backfill by DOD Region and skill type is provided
below for Army MTFs. The MCSC was successful in providing 88 percent of
the requested backfill. The majority of those filled by the MCSC were
in the Registered Nurse and Para-Professional skills. For those
positions capable of being filled with resource sharing personnel, the
MCSC's average ``fill time'' was 16 days compared to the industry
standard of 90 days.
--------------------------------------------------------------------------------------------------------------------------------------------------------
DOD TRICARE Region
Skill Type Data ----------------------------------------------- Grand Percent
3 5 6 12 7/8 Total By Type
--------------------------------------------------------------------------------------------------------------------------------------------------------
Physicians............................. Subtotal FTEs Requested.................... 3 5 0.5 1.66 8.5 18.66 12
Subtotal FTEs Filled....................... 3 5 0.5 1.66 8.5 18.66 14
PAs/NPs................................ Subtotal FTEs Requested.................... 1 1 ....... ....... ......... 2 1
Subtotal FTEs Filled....................... 1 1 ....... ....... ......... 2 1
RNs.................................... Subtotal FTEs Requested.................... 21 9 ....... ....... 39 69 45
Subtotal FTEs Filled....................... 11 9 ....... ....... 39 59 43
Paraprofessionals...................... Subtotal FTEs Requested.................... 19 5 ....... ....... 30 54 35
Subtotal FTEs Filled....................... 10 5 ....... ....... 30 45 33
Administrative......................... Subtotal FTEs Requested.................... ....... 9 ....... ....... 2 11 7
Subtotal FTEs Filled....................... ....... 9 ....... ....... 2 11 8
----------------------------------------------------------------------------------------------------------------
Total FTEs Requested............. ........................................... 44 29 0.5 1.66 79.5 154.66 .......
Total FTEs Filled................ ........................................... 25 29 0.5 1.66 79.5 135.66 88
--------------------------------------------------------------------------------------------------------------------------------------------------------
Question. How are you able to address the needs of patients coming
in from the battlefield and is this affecting the care of beneficiaries
seeking regular care?
Answer. Casualties evacuated from Operation IRAQI Freedom (OIF) and
Operation Enduring Freedom (OEF) were initially sent to either the
fleet hospital at ROTA Spain or Landstuhl Regional Medical Center
(LRMC). The staffing of LRMC was increased to manage the flow of
casualties. This enabled LRMC to execute both its peacetime mission of
providing health care to beneficiaries stationed in Europe and its
wartime mission of the primary OCONUS military treatment facility (MTF)
supporting the Global War on Terrorism. Evacuation from Europe was
facilitated by the TRANSCOM Regulating and Command and Control
Evacuation System (TRACES). This system improved the ability to send
casualties to medical centers best equipped to manage their specific
medical problem. For example: TRACES expedited the evacuation of burn
patients to the specialized burn center at Brooke Army Medical Center
(BAMC).
Army Medical Centers, such as Walter Reed Army Medical Center and
Womack Army Medical Center/Fort Bragg, and Army Community Hospitals,
such as the hospital at Fort Hood, deployed many health care providers
and paraprofessionals. Reserve component backfill and cross leveling
within the Army Medical Department maintained the capacity of most MTFs
in the Army. Localized shortages of certain beneficiary services did
occur. However, when the network capability was adequate, beneficiaries
were able to obtain health care on the local economy through TRICARE if
care within the MTF was not available or if waiting times exceeded
TRICARE access standards. In some locations, the TRICARE network
capability and the adequacy of that network, remains problematic. In
these areas, TRICARE access standards were exceeded. Across the Army
there has been approximately a 20 percent increase in purchased care.
This increase combined with the augmented numbers of reserve soldiers
on active duty, and the need to send health care providers on extended
temporary duty, will significantly increase the resource requirements
of the Army Medical Department.
Question. What authority were you given to backfill your vacancies
and are the funds sufficient to attain that goal?
Answer. The Army Medical Department has supported and is supporting
a number of missions requiring the deployment of medical personnel in
addition to those deployed in support of Operation Iraqi Freedom (OIF)
and Operation Noble Eagle. None of our MTFs are overstrength, and the
impact of these deployments is always felt, but can generally be
managed for the short duration missions.
Dr. David Chu, Under Secretary of Defense for Personnel and
Readiness, authorized a 50 percent backfill by Reserve Component
personnel of the number of vacancies created by the deployment of
active duty in PROFIS (professional filler system) positions to OIF
only. Additionally, limiting the amount of active duty time to 90-day
rotations for RC physicians, dentists, and Nurse Anesthetists has been
problematic as there are insufficient reserves to fill multiple
rotations in some specialties. Attempting to maintain the high quality
of care and the access to care for our beneficiaries with this
reduction in personnel has been extremely challenging. Increasing the
amount of funding for reserve backfill would increase the ability to
replace losses, especially in areas of inadequate TRICARE networks. To
accommodate the 90-day rotational policy, a significant increase in the
number of slots for reserves will be needed.
Question. What measures were used in determining what the services
were able to backfill and how did that compare to current requirements?
Answer. Current staffing before deployment; staff losses, by
specialty, due to deployment; loss of borrowed military manpower;
losses due to other taskings; TRICARE network adequacy; non-network
adequacy; historical ability to hire/contract healthcare workers;
reserve availability; and the ability of the regions to cross-level
losses, especially low-density specialties, were all taken into account
to determine the level and kind of backfill needed. As deployment
schedules, troop mix and actual units changed for this fluid operation,
reserve backfill and cross-leveling were and continue to be adjusted.
RETENTION AND RECRUITMENT
Question. With increasing deployments in support of Operation Iraqi
Freedom and the Global War on Terrorism, can you describe your overall
recruitment and retention status of the Medical Department in each of
your services?
Answer. Our current accession projections for the year (as of May
7, 2003) are in the table below:
----------------------------------------------------------------------------------------------------------------
Corps Mission Projection Percentage
----------------------------------------------------------------------------------------------------------------
Army Nurse Corps................................................ 373 283 75.87
Dental Corps.................................................... 117 112 95.73
Medical Corps................................................... 389 389 100.00
Medical Service Corps........................................... 369 369 100.00
Medical Specialist Corps........................................ 83 106 127.71
Veterinary Corps................................................ 40 43 107.05
-----------------------------------------------
Total..................................................... 1,371 1,302 94.97
----------------------------------------------------------------------------------------------------------------
Our current loss projections seem to be following a historical
glide path, but this may have been influenced by the various programs
put in place to stop personnel from exiting the service. Once these
programs are no longer in place, it is unclear how our force will
react. If we utilize, for example, the number of people eligible for
Incentive Special Pay compared to those that elected to execute a
contract, we see that this fiscal year is significantly below the last
three years. This may well indicate a problem within the Medical Corps.
We project meeting our accession program for Medical Corps officers.
However, chronic shortages in some specialties (such as surgical
subspecialties) continue to exist in the Medical Corps.
Question. What specific corps or specialties are of most concern?
Answer. Currently, the Army Nurse Corps is of the most concern. The
nation wide shortage, coupled with two years of an inability to achieve
our accession target, has created a significant shortage of skilled
nurses. We are hopeful that utilization of the Health Professions Loan
Repayment Program, changes with United States Army Cadet Command and
planned increases in the Accession Bonus will enable us to more
successfully compete within the civilian market place for these skills.
Within the Medical Corps, our surgical specialties continue to present
us with the largest challenge. General surgery, orthopedic surgery and
anesthesiology continue to be specialties with a high Operational
Tempo. This high Operational Tempo, coupled with a significant pay gap
when compared to civilian situations, makes the retention of these
specialties difficult. Our radiology community is also experiencing a
decline in the inventory. Our past efforts within the Dental Corps are
now starting to pay dividends. While still short in terms of total
inventory, past increases in our student program support for this Corps
has resulted in positive strides toward eliminating our accession
problems.
Question. Did the Critical Skills Retention Bonus given for this
year help these specialties?
Answer. Within the Nurse Corps, 55 percent of the Nurse
Anesthetists and 76 percent of the Operating Room Nurses that were
eligible for the Critical Skills Retention Bonus (CSRB) opted for the
program. Within the Dental Community, 70 percent of those eligible took
the program. Medical Corps response was somewhat less than this with
only 24 percent of the eligible physicians opting for the program.
Question. In light of shortages and the disparity between military
and civilian salaries, how have you planned for additional retention
bonuses in future years?
Answer. The Fiscal Year 2003 National Defense Authorization Act
(NDAA) increased the ceilings on our retention and accessions pays. In
the absence of any appropriation to support these additional
authorizations, we have attempted to make small modifications within
existing budgets for fiscal year 2004. However, working with our sister
services and Health Affairs, we are developing an aggressive plan with
increases in all specialties for fiscal year 2005 and beyond. The
actual amount of the increase will be determined based on projected
inventory. The proposed increases range anywhere from $2,000 to $25,000
(assuming a four year contract) depending on the specialty. This plan
is contingent on the availability of funds. Currently funds are not
programmed within the Defense Health Program or the services military
personnel accounts for this initiative.
Question. Are there recruitment and retention issues within certain
specialties or corps?
Answer. Currently, the Army Nurse Corps is of significant concern.
The nation-wide shortage, coupled with two years of an inability to
achieve our accession target--86 percent (288 of 333 authorizations)
and 79 percent (291 of 367 authorizations) for fiscal year 2001 and
fiscal year 2002 respectively--has created a significant shortage of
skilled nurses. Our predominant nursing shortages are for Operating
Room Nurses--86 percent (290 of 339 authorizations), Nurse
Anesthesists--72 percent (200 of 277 authorizations) and OBGYN Nurses--
73 percent (129 of 177 authorizations). We are hopeful that utilization
of the Health Professions Loan Repayment Program, changes within United
States Army Cadet Command and planned increases in the Accession Bonus
will enable us to more successfully compete within the civilian market
place for these skills. Within the Medical Corps, our surgical
specialties continue to present us with the largest challenge. General
Surgery--50 percent (126 of 251 authorizations), Orthopedic Surgery--54
percent (116 of 215 authorizations) and Anesthesiology--84 percent (138
of 164 authorizations) continue to be specialties with a high
Operational Tempo. This high Operation Tempo, coupled with a
significant pay gap when compared to civilian situations--36 percent
for General Surgeons, 48 percent for Orthopedic Surgeons and 42 percent
for Anesthesiologist (data as of fiscal year 2000 for providers at
seven years of service as reported in the Health Professions'
Retention-Accession Incentives Study Report to Congress by the Center
for Naval Analysis) makes the retention of these specialties difficult.
Our radiology community--58 percent (119 of 204 authorizations) is also
experiencing a decline in the inventory. Our past efforts within the
Dental Corps are now starting to pay dividends. While still short in
terms of total inventory--87 percent (987 of 1,136 authorizations),
past increases in our student program support for this Corps has
resulted in positive strides toward eliminating our accession problems
(achieved an average of 77 percent of accession requirements over the
past five years, as opposed to an average of 64 percent success rate
over the last ten years). We continue to use a variety of bonus
programs as well as initiatives to improve the quality of medical
practice to enhance provider satisfaction and improve retention.
Question. If so, what are your recommendations to address this in
the future?
Answer. Fully funded student programs coupled with accession
incentives comparable with those offered within the civilian market
place will be critical to maintaining our force structure. Aggressive
utilization of the Health Professions Loan Repayment Program as a
retention tool within the Nurse Corps will hopefully change some
retention behavior. We are also increasing the use Reserve Officer
Training Corps scholarships, restructuring bonuses and seeking
increased funding to increase bonus payments. We are also working to
improve our providers' satisfaction with the quality of their clinical
practice to improve retention. If this is successful within this Corps,
we will evaluate its utility within other Corps.
Question. Have incentive and special pays helped with specific
corps or specialties?
Answer. This is a difficult question to quantify. The percentage of
officers who elected to avail themselves of these special pays can be
an indication of success. For example, when we offered new retention
pays to our Optometry and Pharmacy community, 86 percent and 88 percent
respectively, opted for the pays. There is no way to refute the
argument that some of these individuals would have been retained
without these pays, however the bottom line is they work and are a
valuable aid to retention.
Question. How does the fiscal year 2004 budget request address your
recruitment and retention goals?
Answer. The Army has funded to 100 percent the requested Program
Objective Memorandum (POM) through fiscal year 2004. Even though the
fiscal year 2003 NDAA increased the discretionary special pay caps,
additional dollars were not appropriated. The Army is supportive of
validated POM requirements submitted for fiscal year 2005-09. We
anticipate the ability to implement partial changes in fiscal year 2004
and further aggressively increase special pay rates in fiscal year 2005
and the out-years.
FORCE HEALTH PROTECTION
Question. As a result of concerns discovered after the Gulf War,
the Department created a Force Health Protection system designed to
properly monitor and treat our military personnel.
What aspects of the Departments' Force Health Protection system
have been implemented to date?
Answer. The Persian Gulf War and experience with illnesses among
Gulf War veterans highlighted some deficiencies in the Army's force
health protection capabilities. The Army Medical Department (AMEDD) has
made significant progress in addressing these shortfalls, but more
needs to be done.
The U.S. Army Center for Health Promotion and Preventive Medicine
(USACHPPM) was formed in 1994 to improve integration of AMEDD's force
health protection efforts for the warfighter. The emerging capabilities
of USACHPPM allow the AMEDD to anticipate, communicate, and protect
against health threats to deployed soldiers, including those posed by
the environmental health threats on the battlefield, through
Occupational and Environmental Health Surveillance. The USACHPPM, in
collaboration with the Armed Forces Medical Intelligence Center (AFMIC)
and other elements of the Defense intelligence community, has
dramatically improved the intelligence preparation of the battlefield
so that commanders are informed about potential environmental health
risks before they occupy a site that could cause their soldiers to
become ill. This is accomplished in part through a secure website. The
USACHPPM deploys preventive medicine teams to survey the occupational
and environmental health (OEH) risks to our forces. As these potential
OEH risks are identified, control measures are quickly recommended to
local commanders in the field. In addition, these exposure data are now
archived and will be included as part of the Defense Occupational and
Environmental Health Readiness System (DOEHRS) for review in later
retrospective health studies. Occupational and environmental health
surveillance policy, doctrine, tactics, techniques and procedures are
also continually being developed and updated by the AMEDD to further
promote the safety of our deployed forces.
The AMEDD tracks soldiers health throughout the career life-cycle
through the Defense Medical Surveillance System, which includes data on
pre- and post-deployment health assessments, episodes of health care,
immunizations, reportable disease conditions for over 7.6 million
personnel serving on active duty since 1990, and is linked to the DOD
Serum Repository in Silver Spring, MD, housing over 31 million serum
specimens collected from active duty service members since the late
1980's.
The 520th Theater Army Medical Laboratory, bringing state-of the-
art medical laboratory science and technical support for the combatant
commander, was established in 1995 and first deployed to Bosnia in
early 1996.
The Medical Protection System (MEDPROS) automates the Army's
medical readiness system, including tracking immunizations for
soldiers, beginning with anthrax vaccine in 1998, and continuing with
smallpox and other militarily important vaccines today.
The Army is Executive Agent for the DOD Global Emerging Infections
Surveillance and Response System (GEIS), established in 1996. Since
2001, GEIS has operated Project ESSENCE to provide early notification
of outbreaks of infectious diseases in military communities around the
world, including those that may represent manifestations of use of a
biological weapon.
Since 1991, the U.S. Food and Drug Administration has licensed
vaccines against hepatitis A, Japanese encephalitis, and smallpox, and
Soman Nerve Agent Pretreatment, Pyridostigmine (SNAPP). These and other
products of military medical research allow the AMEDD to provide high
quality disease countermeasures to protect the deployed force.
As always, the AMEDD attends to the health care needs of soldiers
while they are deployed. In 2000, the AMEDD began the transformation of
the combat medic into the 91W (``Whisky''), the medical soldier for the
objective force.
The AMEDD provide quality care for soldiers following deployment,
employing valuable lessons learned from the first Persian Gulf War in
the Deployment Health Clinical Practice Guideline, and establishment of
the DOD Deployment Health Clinical Center at Walter Reed Army Medical
Center, Washington, DC in 1998.
Question. What are the differences between the system during the
Gulf War, Operation Iraqi Freedom, and Operation Enduring Freedom and
Operation Noble Eagle?
Answer. All accomplishments listed above reflect the growth and
evolution of the Army's robust deployment surveillance capability since
1991. Probably the most significant improvements in this capability are
the Deployment Health Clinical Practice Guideline and the extensive
longitudinal baseline health database provided by the Defense Medical
Surveillance System.
The Deployment Health Clinical Practice guideline is a very useful
tool for health care providers to assist patients with any health
problem or concern that the patient judges to be related to a military
deployment. By addressing deployment-related concerns proactively, we
anticipate that this guideline will facilitate appropriate, timely, and
trusted health care for soldiers and their families following
deployments.
The Defense Medical Surveillance System permits extensive analysis
of health issues among deployed personnel from all Services. In the
wake of the Gulf War, we were unable to answer many basic questions
about health and disease among military members due to lack of
appropriate data. With the establishment and growth of the Defense
Medical Surveillance System, including the DOD Serum Repository, we can
provide much more timely, accurate, and comprehensive answers to
questions about the health of the service members, individually and
collectively, including those deployed on contingency operations.
For Operation Iraqi Freedom, the deployment health surveillance
program has been enhanced with the addition of a more extensive post-
deployment health assessment questionnaire, a requirement for face-to-
face encounter between a health care provider and each service member
before demobilization, and the collection of a post-deployment serum
specimen to be added to the DOD Serum Repository. In this way, we are
collecting adequate information on the health of redeploying service
personnel to satisfy our surveillance requirements while assuring that
each service member receives the appropriate medical attention and care
he or she deserves before demobilization.
OPTIMIZATION
Question. Congress initiated optimization funds to provide
flexibility to the Surgeons General to invest in additional
capabilities and technologies that would also result in future savings.
It is my understanding that a portion of these funds are being withheld
from the Services.
Can you please tell the Committee how much Optimization funding is
being withheld from your service, what are the plans for distributing
the funds, and why funds since fiscal year 2001 are being withheld?
Answer. The AMEDD validated and approved 23 projects in fiscal year
2003. At this point, 15 of those projects with a fiscal year 2003 cost
of $2,143,800 have not been funded by OSD. My staff is reviewing an
additional 14 Optimization projects targeting fiscal year 2003 funding.
Once approved, they will be forwarded to OSD for funding. Optimization
funding is being held by OSD to resource a portion of their fiscal year
2003 $800 million shortfall. OSD does not plan to distribute funding
until they resolve the funding shortfall.
Question. How have you benefited from optimization funds?
Answer. Army Medical Treatment Facilities have benefited greatly
from your support to optimize the direct care system. This support
enables the Army to exploit cost effective opportunities to achieve
maximum benefit from existing MHS structure. The AMEDD actively manages
32 Optimization initiatives with an annual investment value of $16
million and a projected net annual savings at maturity of $5 million.
Although these projects are in varying stages of maturity the majority
have achieved self-financing status and are positioned to recoup their
initial investment. Much of the savings occur in private sector care
expenditures. Optimization funding is being used not simply to
recapture workload from the private sector but rather optimize the mix
of services making the most efficient use of existing MHS
infrastructure and private sector care capability. The benefits of
optimization may not always be apparent due in large part to the gap
between budgeted and actual medical inflation rates and changes to the
medical benefit. Optimization funding reduces the overall cost to the
MHS. Those costs would be rising at an increased rate absent your
support and commitment to the Optimization program.
Question. What projects are on hold because OSD has not released
funding?
Answer. The AMEDD has 15 Optimization projects on hold awaiting OSD
release of funds. Although time may not permit me to go into great
detail on each, there are some interesting characteristics of this
group. A VA/DOD sharing agreement brings MRI capability to the Fort
Knox community while increasing the VA's capacity to deliver those same
services in their local market. Optimization projects targeting child
mental health in the Northwest, active duty inpatient psychiatry in the
Southwest, and substance abuse in Hawaii are awaiting funding. A number
of projects such as lithotripsy at Fort Bliss and automated surgical
clothing swap stations at Fort Campbell can be implemented quickly and
offer rapid return with a modest investment.
Question. What are the projected projects using the proposed $90
million in the fiscal year 2004 budget request?
Answer. My subordinate commanders continue to develop optimization
opportunities in anticipation of fiscal year 2004 and beyond funding.
The AMEDD has institutionalized the optimization process. Early
successes improved our ability to develop and implement initiatives. I
anticipate increasing incremental benefit of the Optimization program
going forward.
______
Questions Submitted by Senator Dianne Feinstein
PATIENT PRIVACY (TRICARE)
Question. In December, 2002, one of the Department's managed care
support contractors for the military's TRICARE program experienced a
significant theft of military beneficiary personal identification--
possibly the largest personal identification theft in U.S. history.
This theft has potentially significant and serious implications for
those beneficiaries, and the vulnerability of these individuals may
well extend for years.
The Department pledged a full investigation of this matter, yet
little has been heard on the status and outcome of internal and
external reviews and investigations.
What is the status and outcome of the Department's Inspector
General investigation into this theft?
Answer. As requested by the Assistant Secretary of Defense for
Health Affairs [ASD(HA)], the DOD Inspector General will complete all
facility physical security evaluations, by the end of May 2003. Soon
thereafter, they will brief the ASD(HA) on their preliminary findings.
Question. Has the Department determined that its policies and
oversight of its TRICARE managed care support contractors' personal
information security are adequate given the December incident?
Answer. We believe that our policies are strong, sound and
adequate, and this has been verified by a study conducted by the
Gartner consulting group. Each TRICARE contractor has the primary
responsibility for implementing sufficient security safeguards to
prevent unauthorized entry into its data processing facility and
unauthorized access to TRICARE beneficiary records in contractor
custody. We have also initiated a review of TRICARE contract language
to ensure that it incorporates current security policies. In addition,
we continue with oversight of managed care support contractors through
DOD's process of ongoing accreditation and certification of contractor
systems and networks, a process which incorporates into its criteria a
variety of facility physical security controls.
Question. Is the Department convinced its policies for the security
of personal health care information adhere to established industry best
practices?
Answer. The results of recent assessments, validations and the
Gartner study demonstrate that the Department's policies for the
security of personal health information meet, and in some cases, exceed
established Federal, DOD, and industry information security standards.
Question. Does the Department need any new authorities to address
personal information security and deal appropriately with entities
failing to adequately safeguard such sensitive information?
Answer. At this time, DOD does not require any additional
authorities to address personal information security.
Question. Is the Department considering implementing a system of
sanctions or penalties against companies who fail to provide reasonable
protections for personal information?
Answer. DOD currently has procedures and mechanisms in place to
address inappropriate management of personal and medical information.
Sensitive information pertaining to TRICARE beneficiaries is maintained
by TRICARE contractors subject to the Privacy Act of 1974, as
implemented by the DOD Privacy Program (DOD 5400.11-R). The Act
provides criminal penalties for any contractor or contractor employee
who willfully discloses such protected information, in any manner, to
any person or agency not entitled to receive the information. The Act
also provides for civil penalties against DOD if it is determined that
the Department (or contractor) intentionally or willfully failed to
comply with the Privacy Act.
______
Questions Submitted to Lieutenant General George Peach Taylor, Jr.
Questions Submitted by Senator Ted Stevens
DEPLOYMENT OF MEDICAL PERSONNEL
Question. The staff's discussions with the Surgeons General
indicate that the Services have backfilled for deployed medical
personnel at the Medical Treatment Facilities at varying levels.
Some of the Services are relying more heavily on private sector
care rather than backfilling for deployed medical personnel.
To what extent has the recent deployment of military medical
personnel affected access to care at military treatment facilities?
What are you doing to ensure adequate access to care during this time?
Answer. Despite deployments, access to routine health care in the
Air Force Medical Service (AFMS) has improved seven percent since
August 2002. Currently, military medical treatment facilities (MTFs)
are able to provide routine access to health care (within seven days)
83 percent of the time. MTFs are able to provide access to acute care
(within 24 hours) 96 percent of the time. MTFs have met peacetime
standards, but there has been an overall increase in costs,
particularly to supplemental care, in order to meet the health care
needs of Guard and Reserve members called to active duty.
Through the working relationships between our Managed Care Support
Contractors (MCSCs) and our MTFs, gaps in beneficiary access were
determined and resolutions sought throughout the activation and
deployment of service members to contingency locations. A multi-level
communication plan was developed and disseminated to support our MTF
effort to educate our beneficiaries of where and how medical services
could be accessed.
Question. What percentage of mobilized reservists in medical
specialties are being used to backfill positions in the United States?
Answer. No Air Force medical reservists were activated as backfill
during Operation Iraqi Freedom.
Question. Are there shortages of personnel in some specialties? If
so, which specialties are undermanned and by how much?
Answer. The Air Force Medical Service has personnel shortages in a
variety of specialty areas. According to the Health Manpower Personnel
Data System Data from September 30, 2002, some of our more significant
shortages can be found in:
--Anesthesiology (63 percent staffed)
--Aviation/Aerospace Medicine (Residency Trained Only) (81 percent
staffed)
--Cardiology/Cardiovascular (64 percent staffed)
--Emergency Medicare (79 percent staffed)
--Otorhinolaryngology (ENT) (77 percent staffed)
--Radiology (65 percent staffed).
Question. Are there other ways of structuring the staffing of
military medical units that might help address shortages in a few
specialties, such as making increased use of civilian contractors or
DOD civilian personnel in MTFs stateside?
Answer. The TRICARE Next Generation (T-Nex) of contracts addresses
this very issue. While the current contracts provide staffing during
times of war, the new contracts allow for civilian backfill staffing
through a spectrum of military operations. Specifically, the T-Nex
Statement of Work states: ``a contingency plan designed to ensure that
health care services are continuously available to TRICARE eligible
beneficiaries as the military treatment facilities respond to war,
operations other than war, deployments, training, contingencies,
special operations, et cetera.'' Additionally, contingency plans
require an annual review and require the contractor to implement their
contingency plan within 48 hours of notification.
Question. Is DOD considering any changes to the mix of active duty
and Reserve personnel in medical specialties?
Answer. The mix of skill sets in the Active and Reserve Components
is currently being examined in several forums. The Operational
Availability Study, the OSD AC/RC Mix study, as well as individual
Service studies are all looking at the right mix of Active and Reserve
capabilities to ensure that the needs of the National Security Strategy
are met through the key factors of availability, responsiveness,
agility, and flexibility. The studies are ongoing, but initial results
indicate some capabilities need to be addressed. We will be examining
the possibility of rebalancing capabilities within war plans and
between the Active and Reserve Components. While recent mobilizations
have highlighted shortages in certain capabilities that stressed
Reserve forces, there are multiple solutions to address those issues.
Application of a variety of actions, including innovative management
techniques for the Reserves, will maximize the efficiency of our
existing forces and may therefore require very little change to
existing force structure.
MONITORING THE HEALTH OF GUARD AND RESERVE PERSONNEL
Question. An April 2003 GAO report documents deficiencies by the
Army in monitoring the health of the early-deploying reservists. Annual
health screening is required to insure that reserve personnel are
medically fit for deployment when call upon.
Review found that 49 percent of early-deploying reservists lacked a
current dental exam, and 68 percent of those over age 40 lacked a
current biennial physical exam.
In addition, monitoring the health of reservist returning from
deployment will be critical to ensuring the long term health of those
service members, and assisting in the identification of common
illnesses, such as those associate with the Gulf War Syndrome.
What improvements have been made to the medical information systems
to track the health care of reservists? Are they electronic, do they
differ among services?
Answer. Although I am not familiar with the capabilities of the
other services, both the Air Force Reserve Command, and Air National
Guard unit programs have developed independent state-of-the art
computer physical exam management systems that track the health and
dental status of all assigned personnel, in real time. Data is
available at each supervisory level so all commanders can know the
status of their troops.
The Air National Guard and the Air Reserve Personnel Center
implemented the Reserve Component Periodic Health Assessment and
Individual Medical Readiness (PIMR) software this fiscal year to track
the medical readiness of the Air National Guard. Air Force Reserve
Command will soon attain this milestone. This software tracks six key
elements identified by Health Affairs for monitoring individual medical
readiness.
Headquarters Air Reserve Personnel Center has developed an access
database for all the 12,000+ Individual Mobilization Augmentees. It
provides Direct demographics downloaded from personnel system;
Tracking/recording of physical exam dates; Tracking/management of
medical/dental deferment, assignment and deployment restrictions, and
medical board action; Tracking/management of deployment and post-
deployment medical information (DD2796). Post-deployment assessment has
recently been upgraded to include a more robust questionnaire, an
interview with a provider, and a blood sample for later analysis.
Question. During the mobilization for Operation Iraqi Freedom, how
many reservists could not be deployed for medical reasons?
Answer. The Air Force Reserve Unit program was able to meet 100
percent of its taskings with 1.5 percent not being able to deploy for
medical reasons (only 22 out of 1,450 total mobilized).
Five percent of our Individual Mobilization Augmentees were unable
to deploy; 40 out of 800 mobilized. Of these 40, four were later
mobilized by exception to policy (ETP) due to mission requirements. A
plan of care for these members was identified before mobilization and
approved by the wing commander.
The Air National Guard was able to meet 100 percent of its mission
taskings with 5,500 members deploying, each being medically and
dentally qualified for deployment. Local units may have substituted
personnel, but numbers are not available at this time.
Question. How many deployments were delayed due to dental reasons,
and how many reservists are not in Dental class 1 or 2?
Answer. Air Force Reserve Command: Five personnel had deployments
delayed for dental reasons. Currently 1,470 reservists are dental class
three and 34,473 are in dental class four (35,943 are not class one or
two). It is important to note that the majority of class three or four
reservists are in that category because of administrative and dental
records issues that can be corrected quickly if notified of deployment.
At a minimum, 78 percent of all class three and four members are in
that category because they have yet to insert their most recent
civilian dental examination paperwork into their Air Force dental
record. This issue is usually rectified immediately upon notification
of deployment and has not had negative impact on readiness during
Operation Iraqi Freedom or previous contingencies.
Air Reserve Personnel Center had 21 personnel out of 800 (2.6
percent) with delayed deployments for dental reasons. Currently the
Immediate Medical Associates (IMA) dental program has 328 personnel in
class three, and 4,616 (37 percent) who are class four.
Air National Guard had no deployments delayed due to dental
reasons. As of April 15, 2003 with 50 percent of the Air National Guard
units reporting: One percent was Class III (622); five percent was
Class IV--no exam (2,488). NOTE: When PIMR gets 100 percent populated
(July 2004) with data, the Air National Guard will be able to see
percentages on a real time basis.
Question. What is the current enrollment rate in the TRICARE Dental
Program for reservists, and what action has DOD taken to encourage
reservists to enroll in TDP?
Answer. Air Force Reserve Command (unit and IMA programs): 11
percent (8,290 Personnel with Dental Contracts of the 73,961 assigned);
Air National Guard 8 percent (6,158 Personnel with Dental Contracts of
the 78,663 assigned).
The Air Force Reserve and Air National Guard have all fully
advertised the TDP including notices on their web pages, coverage of
the program at major conferences and direct mailings to all personnel.
Question. What needs to be done and what will it cost to ensure
that reservists are medically and dentally fit for duty?
Answer. Both the Air Force Reserve Command and the Air National
Guard welcome enactment of legislation authorizing funding for annual
dental exams.
The Air Force Reserve favors funding annual dental exams, which
would cost approximately $3 million to $4 million. It is likely this
cost will be offset by the number of personnel who see their civilian
dentists and provide a completed DD Form 2813 (DOD Active Duty/Reserve
Forces Dental Examination). To ensure that reservists are medically
ready for duty, full funding of validated dental support Unit Type
Codes and full time manpower requirements will give medical units the
requirements necessary to accomplish the exams and assessments.
The Air National Guard favors providing dental treatment as a
benefit; pay the member's premium for dental insurance. The projected
cost to provide such a benefit to 78,663 traditional members at $9.00
per month is $8.5 million.
Unlike medical examinations, annual dental examinations are a new
unfunded requirement. Compliance with this requirement is contingent on
receipt of funds unlike the medical examination process, which is well
established and fully supported through POM submissions.
Both Air Force Reserve Command and Air National Guard continue to
enhance long established medical examination processes and record
keeping. This evolving process enjoys a robust partnership with active
duty support, the guidelines for which are included in the Program
Objective Memorandum (POM). No additional funding is required.
Question. Are there any repercussions for commanders who do not
ensure that their troops are fit for duty?
Answer. Although there are no commander-specific repercussions
specified in Air Force Regulations, fitness for duty is part of the
overall unit readiness equation along with factors such as dental
fitness and training reports. These factors are reviewed at Wing,
Numbered Air Force (or State), and Command levels. Disciplinary actions
for low readiness levels are at commander's discretion at each of these
levels.
COMBAT TREATMENT IN IRAQ AND AFGHANISTAN
Question. All of the Services have undertaken transformation
initiatives to improve how medical care is provided to our front line
troops.
The initiatives have resulted in more modular, deployable medical
units which are scalable in size to meet the mission.
How well have your forward deployed medical support units and the
small modular units performed in Operation Enduring Freedom and
Operation Iraqi Freedom?
Answer. Our transformation to these smaller, highly mobile, units
has paid huge dividends in Afghanistan and Iraq. Although many
Expeditionary Medical Support (EMEDS) activities in Operation Enduring
Freedom (OEF) and Operation Iraqi Freedom (OIF) are still classified, I
can share with you that we have positioned 24 EMEDS facilities in 12
countries. Four of these units are currently far forward in Iraq.
When U.S. forces captured one of the Iraqi air bases, elements of
the Air Force Medical Service were there with the entering forces.
Prior to creation of EMEDS units, it would have taken two to three
weeks before we could have erected an Air Force medical facility to
care for or troops occupying the base. In this conflict, we had the
capability to provide care to our troops the same day we took the air
base. Within just a couple days, we had established, equipped, and
manned a fully functioning EMEDS unit.
EMEDS not only ensures we can provide health care far forward, it
also helps us prevent illnesses and injuries. In OIF we have achieved
the lowest disease and non-battle injury rate in military history--
almost 20 percent lower than Operation DESERT SHIELD/STORM.
I am also quite proud of the Aeromedical Evacuation (AE) piece of
the EMEDS system. To date they have moved more than 2,000 patients
(including 640 battle casualties) in OIF without using dedicated AE
aircraft.
Aeromedical Evacuation operations in OIF comprise the most
aggressive evacuation effort since Vietnam, with not a single patient
death in transit, which makes it the most successful aeromedical
operation in military history.
Question. What are some of the lessons learned from our experience
in Iraq?
Answer. The Air Force Medical Service is in the initial stage of
collecting Operation IRAQI FREEDOM lessons learned. Two major issues
identified at this point are as follows.
First, concerns with ``In-Transit visibility'' (ITV). ITV of our
deploying personnel and equipment is a significant problem. Many man-
hours were spent searching each Aerial Port of Embarkation (APOE)
pallet yard for medical equipment pallets that did not meet the
required delivery dates. Additional man-hours were spent tracking down
individuals who departed their Continental United States (CONUS) duty
station, but did not make it to the deployed destination by the
required in-place dates. This severely hampered the ability of
operational planners and commanders to effectively employ constrained
resources to meet mission requirements.
TRANSCOM Regulating and Command & Control system (TRAC\2\ES) was
designed to provide ITV of patients returning from the theater of
operations to more definitive care. TRAC\2\ES was never designed to
provide visibility of patients when they exit the system, nor does it
provide information to deployed commanders on a return to duty status
or the patient's medical condition. Therefore, commanders, who have
overall responsibility for these individuals, in some cases had no
visibility of their status or medical condition, and no service-wide
system exists to provide them that critical information.
Second, validation of our concept of Critical Care in the Air.
Operation IRAQI FREEDOM demonstrated the value of teaming our Critical
Care Air Transport (CCAT) teams and our Aeromedical Evacuation (AE)
system. The CCAT teams are capable of providing critical care in the
air, a level of medical service that was unavailable to our forces
until our recent conflicts in Afghanistan and Iraq. Additionally, CCATs
can accompany their wards on most any cargo aircraft transiting the
theater through the use of innovative Patient Support Pallets (PSPs).
These pallets contain the tools and equipment that permit CCAT team
members to quickly convert cargo aircraft into aeromedical evacuation
platforms. The synergistic relationship between our AE, PSPs, and the
CCAT teams who use them, permitted the AE movement of over 2,000
patients, some critically ill/injured and unstable, in the first 35
days of Operation IRAQI FREEDOM, including 640 battlefield casualties.
Question. What tools/equipment is still required to improve the
care provided to combat casualties?
Answer. The challenges facing the deployed medical commander drive
requirements that the traditional conventional wartime scenario never
anticipated. As conflicts become more diverse and the potential for
unconventional warfare increases, so does our need for tools and
equipment that will assist us in preventing, detecting, and operating
within an unconventional chemical or biological environment.
Of great importance is the research and development, testing and
evaluation of initial patient decontamination equipment. These tools
are being developed now and will greatly aid our medics by allowing
them to perform their life-saving activities while protecting both
provider and patient from the contaminated environment.
Once biological, chemical, or radiological weapons are detected,
the Air Force medics will need NBC Casualty Treatment Capabilities
(ventilators, facility and personal protective equipment, etc.). This
equipment currently exists, but we require more to ensure a full
spectrum protection of our fielded medics and the patients for whom
they will provide care.
Disease surveillance programs are critical to early identification
of disease trends and appropriate responses. This includes both Weapons
of Mass Destruction (WMD) detection units and the software programs
capable of aggregating their data and providing meaningful information
to commanders and medics about potential epidemics or WMD attacks.
Another critical component to any casualty treatment plan is
oxygen, specifically the ability to generate oxygen for treatment in a
deployed environment. The Air Force Medical Service requires Deployable
Oxygen Systems (DOS) that can be inserted into its modular treatment
facilities in austere environments.
Finally, although TRAC\2\ES performs successfully to provide us
visibility of our patients as they are transferred in virtually any
aircraft, that visibility becomes much more difficult once the patient
enters the receiving medical facility. As of yet, there is no
TRAC\2\ES-like system that track the patient's discharge or transfer to
other locations. The entire Department of Defense health care system
would benefit from a program that would provide overarching patient
location visibility in both the sky and on the ground.
T-NEX--NEXT GENERATION OF TRICARE CONTRACTS
Question. The next generation TRICARE contracts will replace the
seven current managed care support contracts with three contracts. This
consolidation is intended to improve portability and reduce the
administrative costs of negotiating change orders and providing
government oversight across seven contracts.
The award date for these contracts has slipped from the scheduled
date in July of 2003. Since the timeline for awarding the contracts has
slipped, what is the expected start date for the delivery of T-Nex?
Answer. The overall schedule for the suite of T-Nex solicitations
has not been changed although some award dates may be delayed if
proposals require more extensive review. The TRICARE Mail Order
Pharmacy Contract was awarded, and performance began on March 1, 2003.
The TRICARE Retiree Dental Contract was also awarded and performance on
this contract began on May 1, 2003. Proposals have been received for
both the TRICARE Healthcare and Administration Managed Care Support and
the TRICARE Dual-Eligible Fiscal Intermediary contracts, and the
evaluation process for both of these is ongoing. Requests for Proposal
have been issued for the TRICARE Retail Pharmacy and National Quality
Monitoring contracts, and those proposals are due June 11 and June 3,
respectively.
Procurement sensitivity rules prohibit disclosure of any specific
information or details about the ongoing evaluation of proposals.
However, I can tell you that the evaluations are ongoing. No decision
has been made to alter the implementation schedule for any of the
contracts.
Question. What planning is taking place to help ensure that when
the contracts are entered into there will be a seamless transition for
beneficiaries?
Answer. No transition of this magnitude is easy. A customer-focused
perspective in execution is central to making this as seamless as
possible. We have already transitioned the TRICARE Mail Order Pharmacy
contract with success. The TRICARE Retiree Dental Plan contract was
also awarded without protest and now is in its first month of operation
without issues. With regard to our managed care contracts, going from
seven contracts to three will simplify administration, but more
importantly better serve our beneficiaries with incentivized
performance standards, greater uniformity of service, alleviation of
portability issues, and simplified business processes.
I have instituted a solid oversight structure (see attachment), and
appointed a senior executive to spearhead this transition and supervise
all aspects of the procurement, including the implementation of the new
regional governance structure. This operational approach and structure
requires my direct involvement through the Transition Leadership
Council made up of the Surgeons General, the Principal Deputy Assistant
Secretary of Defense for Health Affairs and the Health Affairs Deputy
Assistant Secretaries of Defense. This body is supported by a TRICARE
Transition Executive Management Team which is chaired by TMA's Chief
Operating Officer.
An area of detailed focus right now is access to care and all
business processes that will impact access including: networks,
provider satisfaction, appointing and scheduling, Military Treatment
Facility (MTF) optimization, and local support for MTF commanders. We
are optimistic that robust networks can be maintained. On all customer
service fronts, my staff and other participants are poised to execute a
smooth transition immediately following contract award. Regular
meetings are underway to measure our progress and formulate sound
decisions on any problematic issues. A contract transition orientation
conference is planned for June 2003 to fully engage government
participants in all aspects of the transition process.
Question. Are beneficiaries experiencing any change in quality of
care due to DOD's inability to enter into new long-term managed care
agreements?
Answer. The evaluation of contractor proposals is now underway and
will culminate in the awarding of three new Health Care and
Administration regional contracts. A planned 10-month minimum
transition period will precede start of health care delivery.
Surveillance for the delivery of services of outgoing contractors
during the transition period will remain focused to avoid any
deterioration in customer service standards. Current contracts have
been extended beyond original termination dates to ensure there is no
adverse impact on the beneficiary or quality of care.
Any signs of negative shifts in quality during this transition
period will be quickly recognized and dealt with on a priority basis.
Our proactive posture is expected to result in a near-seamless
transition to next generation contracts.
Additionally, in T-Nex contracts, industry best business practices
are fully expected to emerge through the competitive process. Customer
service protocols will be favorably impacted by outcome-based
requirements and accompanying performance standards. Additionally, web-
based service applications will also improve business processes and the
way customers can access information. This is all very exciting and
bodes well for our customers in the new contracts.
Question. Under T-Nex, what services currently provided by the
TRICARE contractors will shift to the direct care system and what are
the costs associated with this shift in services?
Answer. Appointing, Resource Sharing, Health Care Information Line,
Health Evaluation & Assessment of Risk (HEAR), Utilization Management,
and Transcription services will transition from the Managed Care
Support Contracts to Military Treatment Facilities (MTFs) under T-Nex.
The Services have been tasked to provide requirements in each of
these areas, cost estimates, and transition timelines. We have worked
with the Services to develop a joint approach to determine local
support contract methodology.
Transition of Local Support Contract services must be completed not
later than the start of health care under T-Nex in each region.
Based on known contract and staffing lag times, funding is required
six months prior to the start of health care delivery to ensure smooth
and timely stand-up of new services. At this stage, cost estimates are
varied and of limited value until the requirement is validated and
fully known. Initial rough estimates are in the hundreds of millions of
dollars. The funding source for Local Support will come from funds
committed to the current Military Health System (MHS) Managed Care
Support contracts. Those funds were programmed based on existing
purchased care contracts that included these services. Because it is
understood that these funds may not cover the entire spectrum of Local
Support contracts, the Medical Services have prioritized these services
across the MHS into three tiers based on impact and need. Initial costs
may ultimately include some investment in telephone and appointing
infrastructure, thus driving a significant increase in front end costs.
RECRUITING AND RETENTION
Question. Personnel shortfalls still exist in a number of critical
medical specialties throughout the Services. The Navy has reports
shortfall in Anesthesiology, General Surgery, Radiology, and Pathology,
and has stated the civilian-military pay gap is their greatest obstacle
in filling these high demand specialties. Recruiting and retaining
dentist appears to be a challenge for all the services.
To what extent have Critical Skills Retention Bonuses or other
incentives been successful in helping to retain medical personnel?
Answer. Critical Skills Retention Bonuses (CSRB) helped retain
several hundred medical specialists, but may have had a greater impact
if it were to have been executed in its original form, as a two-year
program. This additional impact may have provided each Service with a
bridge to the long-term initiative of optimizing Special Pay
incentives, currently a goal for fiscal year 2005. Just over 850
physicians, dentists, and nurses in critical specialties accepted the
CSRB despite its one-year design. The CSRB became more of a good faith
gesture to show that we are making plans for the future, acknowledging
to those in the field that special pay increases are necessary if we
value the professions and the investment that the Air Force has made by
training highly specialized personnel.
We have a success story with the incentives that were implemented
to improve recruitment and retention of Pharmacists. We are interested
in repeating this success for physicians, dentists, and nurses if we
are allowed to optimize new special pay authority from the Fiscal Year
2003 National Defense Authorization Act. The Pharmacy accession bonus
increase to $30,000 in fiscal year 2002 and especially the Pharmacy
Officer Special Pay (implemented in fiscal year 2002) has greatly
improved recruiting and retention of pharmacists to the point that we
will reach our targeted endstrength in fiscal year 2003. Obtaining
appropriation for optimizing Special Pays by fiscal year 2005 is a
priority.
Lastly, we have seen short-term success in applying the Health
Professions Loan Repayment Program (HPLRP) and hope to continue using
it over the next several years. We currently offer HPLRP for both
recruiting (accession) and retention, and the program has been quite
successful in buying-down debt in our critically manned specialties
within Biomedical Sciences Corps, Dental Corps, and Nurses Corps with
133, 74, and 241 HPLRP contracts signed respectively in fiscal year
2002. The HPLRP not only improves quality of life for personnel by
reducing their debt, it benefits the Service by adding a minimum of
two-year active duty commitment for one-year of loan repayment amount
of up to $26,000. (Note: The recipient of HPLRP has a two year minimum
active duty obligation attached to the first year of loan repayment and
for second, third and fourth year of loan repayment it is a one for one
active duty obligation payback). The goal is to enable officers to
remain serving and not be overburdened with financial commitments
(debt). For all Corps it is seen as a good faith gesture and carries
active duty obligation payback. For the Medical Corps (MC) and Dental
Corps (DC) and Certified Registered Nurse Anesthetist (CRNA) program it
is a bridge to the long-term optimization of the Health Professions
Scholarship Program (increased quotas for MC, DC and CRNAs. It is also
a bridge to implementing the discretionary pay increases authorized by
the Fiscal Year 2003 National Defense Authorization Act (mentioned).
Funding of HPLRP is necessary beyond fiscal year 2005 to offer the
accession incentive necessary to recruit the critical Nurse Corps and
Biomedical Sciences Corps specialties. We are hoping to realize
additional success especially with the new allowance for Health
Profession Scholarship Program and Financial Assistance Program
recipients to apply for HPLRP. MC and DC officers will then have better
access to the benefits of this program. The Air Force has committed
funding through fiscal year 2005 at $12 million per year (since fiscal
year 2002). This commitment is a testament to our belief that HPLRP
should remain a tool for both recruiting and retention in the future.
Question. What else needs to be done to maximize retention of
medical personnel?
Answer. I perceive a three-fold approach to improving retention of
medical personnel: (1) Increasing incentives such as special pays,
bonuses, and loan repayment is a key component. The special pays and
health professions scholarship programs are two high-impact tools used
to recruit and retain medical professionals. Our collective effort to
increase the authorizations for these tools under the National Defense
Authorization Act 2003 was a true victory, but our commitment will be
proven when we provide funding to see these programs through execution.
Only then will our people see the benefits of our efforts. (2) Another
component linked to improving medical officer retention is continued
support for optimizing the medical officer promotion policy. The policy
should be enhanced to ensure our clinical staff members are provided
equitable opportunity for advancement. (3) Another tool to maximize the
retention of our medical personnel is improving the clinical practice
environment. This is accomplished by investing in our medical
infrastructure--our facilities--and optimizing our support staff. Such
optimization funding improves workplace support, enhances workflow, and
contributes to both provider and patient satisfaction.
______
Questions Submitted by Senator Pete V. Domenici
DOD/VA HEALTHCARE RESOURCE SHARING
Question. Combining the resources of the Veterans' Administration
and the Department of Defense to address health care needs of active
duty personnel and our veterans is a concept that I am proud to say I
championed a number of years ago. That initial effort combined brought
together the resources of the VA and AF to provide care for the
military at Kirtland Air Force Base and the city of Albuquerque's
sizable veteran population. To date, the results have been very good.
General Taylor, can you provide an update on the progress of the
joint venture concept in general, and between DOD and VA at the
Albuquerque VA hospital specifically?
Answer. The Air Force Medical Service continues to partner with the
Department of Veteran's Affairs (VA) in a number of locations. Examples
include joint ventures at Elmendorf AFB, AK; Nellis AFB, NV; Travis
AFB, CA; and Kirtland AFB, in Albuquerque, NM.
The Albuquerque joint venture in particular has demonstrated the
benefits of joint venture relationships. In fiscal year 2002, the VA
and Kirtland AFB medical group exchanged $6.5 million in health care
resources. This facilitated 8,100 outpatient referrals, 3,400 emergency
department visits, and 14,000 ancillary procedures. If the two partners
had purchased the services from local providers--as they would have
before the joint venture--it would have cost an additional $1.32
million. In fiscal year 2003, the joint venture program will build upon
its success and expects to execute $6.7 million of sharing.
Question. What is the status of their agreement to provide
professional VA psychologist oversight to our Air Force mental health
services in Albuquerque?
Answer. The Veteran's Administration and Kirtland Air Force Base
have been extremely successful in this endeavor. The agreement has been
in place since 2001 and provides supervision to Air Force psychology
residency graduates. This supervision is required as 49 of the 50
states require at least one year of post-doctoral supervision. Without
this agreement, the Air Force would be forced to hire additional
psychologists. The agreement with the Veteran's Administration is a
vital and successful part of the Air Force mental health mission at
Kirtland.
Question. Also, has there been progress in reducing the veterans'
colonoscopy procedures backlog?
Answer. Over the past year, the Kirtland Air Force Base medical
facility has provided both operating room space and support personnel
in assisting the VA in completing colonoscopies on veterans. This is
another example of the cooperative efforts ongoing between Kirtland and
the VA, and allowed the Air Force to perform about 40 VA colonoscopies
a month. However, although I do not know how exactly how many
procedures are ``backlogged,'' I do know that demand is still outpacing
supply.
Recent deployments have required we cease sharing activities for
colonoscopies. As most of the combat activity appears to be behind us
now, our facility in Albuquerque will soon be able to turn its
attention once again toward the joint venture and determine how it can
best assist the VA with this and other issues.
JESSE SPIRI MILITARY MEDICAL COVERAGE ACT
Question. In 2001, a young Marine Corps 2nd Lieutenant from New
Mexico lost his courageous battle with cancer. Jesse Spiri had just
graduated from Western New Mexico University and was awaiting basic
officer training when he learned of his illness.
However, because his commission had triggered his military status
to that of ``inactive reservist,'' Jesse was not fully covered by
TRICARE. As a result, he was left unable to afford the kind special
treatment he needed.
I believe that it is time to close this dangerous loophole. That is
why I intend to offer a bill entitled the ``Jesse Spiri Military
Medical Coverage Act.'' This bill will ensure that those military
officers who have received a commission and are awaiting ``active
duty'' status will have access to proper medical insurance.
Would you agree that this type of loophole is extremely dangerous
for those who, like Jesse, suffer with a dread disease?
Answer. Lieutenant Spiri's tragedy with cancer is a loss not only
to his family, but also to our country that he spent years preparing to
serve. This is indeed a tragic case; however, limiting TRICARE coverage
legislation to commissioned inactive reservists would establish an
inequity with over 40,000 annual Air Force delayed enlistees that have
also pledged themselves to our country. Additionally, all new recruits
and officers are counseled that they must maintain their private health
insurance until they enter active duty to ensure there are no gaps in
medical coverage.
Question. And do you agree that our military health care system
should close this loophole, and can do so very cost effectively (given
the relatively low number of officers it would affect)?
Answer. To understand the scope of the issue, my staff has done
some preliminary research on the cost of the change in legislation.
The studied group includes Reserve Officer Training Corps (ROTC)
and other commissioning sources where there is a delay from
commissioning to active duty and our delayed enlistment programs. Air
Force ROTC commissions approximately 2,500 lieutenants annually, while
our direct commissioning program for the Judge Advocate Corps,
Chaplains and Medical professions bring in about 1,500 officers
annually. The delayed entry program for enlistees ensures our military
training schools have a steady flow of students and provides new
recruits with increased choice of available career fields. We estimate
40,000 enlisted enlistees would be affected.
Your proposed benefit change will affect each source differently
due to the commissioning/enlistment dates of the various programs.
These delays may be a month to multiple years based on approved delays
(i.e. educational delay). For the purposes of this analysis, we used an
estimate that the average wait is two months prior to active duty.
Our 2003 evaluation of military compensation and benefits compared
to the civilian sector equates our healthcare benefit to a monthly
value of $279.35 per individual and $758.36 family rate respectively.
Our estimate of 3,000 inactive reserve officers would potentially cost
$1.6 million annually, while the delayed enlistment program would
require an additional $22.3 million bringing the total annual cost for
just the Air Force to about $24 million.
The impact of this legislation on our Sister Services must also be
analyzed in order to truly appreciate the total cost and provide an
informed recommendation.
MILITARY FAMILY ACCESS TO DENTAL CARE ACT
Question. I think everyone here is familiar with the adage that we
recruit the soldier, but we retain the family. That means taking care
of our military families and giving them a good standard of living.
I have introduced a bill that would provide a benefit to military
families seeking dental care, but who must travel great distances to
receive it. Specifically, my bill, the ``Military Family Access to
Dental Care Act'' (S. 336) would provide a travel reimbursement to
military families in need of certain specialized dental care but who
are required to travel over 100 miles to see a specialist.
Often, families at rural bases like Cannon Air Force Base in
Clovis, NM meet with financial hardship if more than one extended trip
is required. This bill reimburses them for that travel and is a small
way of helping our military families.
Given that current law provides a travel reimbursement for military
families who must travel more than 100 miles for specialty medical
care, do you believe it is important to incorporate specialty dental
care within this benefit?
Answer. Yes, although the proposed legislation (S. 336), as
written, does not enhance the current travel benefit because travel
reimbursement is already provided when a Primary Care Manager refers a
TRICARE Prime enrollee for covered dental adjunctive care under 10 USC
1074i.
Question. Do you think this benefit would improve the standard of
living of our military families?
Answer. Yes, travel reimbursements do enhance beneficiary quality
of life. Such benefits become especially important to beneficiaries in
rural or remote areas since their travel costs can be expensive if they
are referred to multiple treatment appointments for a dental condition.
______
Questions Submitted by Senator Richard C. Shelby
PATIENT PRIVACY (TRICARE)
Question. I would like to get your comments about several concerns
and questions I have related to the December 14, 2002 break-in of the
offices of TriWest, a TRICARE contractor. I am told that TriWest did
not notify the Department of Defense of the break-in and theft of
personnel information of over 500,000 TRICARE beneficiaries, for almost
a week after the event. Apparently, TriWest didn't even have basic
security equipment--guards, locks, cameras--and as a result, this
incident amounts to the biggest identity theft in U.S. history. Is this
information true?
Answer. The physical break-in of the locked TriWest Healthcare
Alliance corporate offices and theft of computer equipment occurred on
Saturday, December 14, 2002. On Monday, December 16, 2002, the break-in
and theft was discovered, authorities contacted, and TRICARE Management
Activity (TMA) operations staff were advised. Back-up tapes were run on
Tuesday, December 17, 2002, (which took 30 hours), and on Friday,
December 20, 2002, TMA/HA leadership was notified of the beneficiary
information theft. TriWest at that time had available from their back-
up tapes beneficiary information including names, addresses, phone
numbers, Social Security Numbers, some claims information with relevant
procedure codes, and personal credit card information on 23
individuals.
To date, the Army Medical Department has not received notification
of a single verified case of identity theft related to TriWest stolen
computer equipment.
Question. Has the Department of Defense finished its investigation
of this case and have sanctions been levied against TriWest or punitive
actions against TRICARE officials?
Answer. The criminal investigation is being conducted by the
Defense Criminal Investigative Service (DCIS) and the Federal Bureau of
Investigation (FBI), in coordination with other federal and local law
enforcement agencies.
To date, no sanctions have been levied upon or punitive actions
taken against TriWest or TRICARE officials. The investigation is
ongoing, and its findings are pending.
Sensitive information pertaining to TRICARE beneficiaries is
maintained by TRICARE contractors subject to the Privacy Act of 1974,
as implemented by the DOD Privacy Program (DOD 5400.11-R). The Act
provides criminal penalties for any contractor or contractor employee
who willfully discloses such protected information, in any manner, to
any person or agency not entitled to receive the information. The Act
also provides for civil penalties against DOD if it is determined that
the Department (or contractor) intentionally or willfully failed to
comply with the Privacy Act.
Question. Would you please share what you can about the lessons
learned as a result of this incident and the steps the Department and
the TRICARE organization and its contractors are taking to guarantee
beneficiary privacy?
Answer. As a result of close evaluation of our physical and
information security we found the following:
--a. Backup tapes not protected. For example, tapes left on the top
of servers, or left lying out in the open.
--b. A general lack of proper security in areas where servers reside.
In particular, Defense Blood Standard System and Pharmacy
servers were not being properly protected.
--c. Most sites had excellent password management policies and
guidelines in place, but they were not being followed.
--d. In general, there were proper locks on doors, but in several
cases, not being properly used. Many doors that should have
been locked after hours were found open which allowed entry to
areas where patient information is kept. Most items not secure
were portable medical devices containing patient medical
information and medical records.
--e. In many cases contingency plans for disaster recovery were
lacking or out-of-date.
--f. Lost hardware not reported through official channels.
--g. Hardware being turned in without data being wiped from hard
drives.
--h. Concerning recent physical security self-assessments, a second
look found almost 60 percent of local assessments were
inaccurate or inexact.
--i. As a result of the TriWest issues all Army medical activities
participated in a Health Affairs directed self-assessment of
local physical security practices. Mitigation plans for all
deficiencies are due on 16 May 2003.
______
Questions Submitted by Senator Daniel K. Inouye
MEDICAL TREATMENT FACILITIES
Question. Healthcare, pay, and housing are the greatest Quality of
Life issues for our troops and their families. With the numbers of
health care staff deployed from your Military Treatment Facilities,
what strategies did you use to effectively plan and care for
beneficiaries back home?
Answer. The Air Force Medical Service, our sister Services, TRICARE
Management Activity, and the Office of the Assistant Secretary of
Defense for Health Affairs collaborated to develop a Regional
Contingency Response Plan to be executed by each Lead Agent to ensure
continued beneficiary care during the current deployments.
Specifically, each Medical Treatment Facility (MTF) and Managed
Care Support Contractor (MCSC) were tasked to analyze their capacity
and that of the local civilian network with attention paid to possible
mobilized assets deployed over a specific period of time.
Working together, MCSCs and MTFs identified potential gaps in
beneficiary access that might be caused by the deployment of service
members. The MCSCs and MTFs then drafted a comprehensive communication
plan MTFs could use to educate beneficiaries of where and how medical
services could be accessed.
The uncertainty of the duration of the operations precluded a one-
for-one reserve backfill of forces to our MTFs. Specific guidance and
requirements to mobilize a Guard or Reserve medical backfill in our
MTFs was developed to guide MTFs and Air Force Major Commands.
To ensure continuity of care with our current beneficiaries and the
addition of activated Guard and Reserve members and their families, a
coordinated Health Affairs letter was disseminated to the field
directing our MTFs and Major Commands to prioritize and efficiently use
available resources of the direct care system and network system as
available. These resources consist of reallocation of internal staff,
Major Comman leveling manning assistance, expansion by resource sharing
and continued partnering with the Veterans Affairs.
Despite deployments, access to routine health care in the AFMS has
improved seven percent since August 2002. Currently, MTFs are able to
provide routine access to health care (within seven days) 83 percent of
the time. MTF are able to provide access to acute care (within 24
hours) 96 percent of the time.
Question. How are you able to address the needs of patients coming
in from the battlefields and is this affecting the care of
beneficiaries seeking regular care?
Answer. The operational success of our young women and men was not
only in our combat victories, but also in our delivery of care from the
battlefield through our joint evacuation responsibilities to our
theater hospitals. We were able to address the needs of patients coming
from the battlefield; one of the most successful was the use of our
aeromedical evacuation system. Using non-dedicated available aircraft,
aeromedical evacuation crews and our TRAC\2\ES regulating system
provided continuity of care and visibility of our patients from the
theater to our CONUS receiving facilities.
United States Joint Forces Command (USJFCOM) revised the Concept of
Operations for patient distribution for treatment in DOD/TRICARE
facilities ensuring our casualties were closer to their unit's home
location and individuals support network. These facilities included the
direct care MTFs, TRICARE network partners including the VA and finally
the National Disaster Medical System (NDMS) if needed.
Fortunately our casualties were limited and our Military Healthcare
System was able to support both missions of caring for patients
returning from the Theater of Operations and our regular non-
contingency beneficiaries without significant impact to access or
quality of care to either.
Question. What authority were you given to back-fill your vacancies
and are the funds sufficient to attain that goal?
Answer. The Air Force did not require the Air Reserve Component
(ARC) forces to backfill our medical facilities during Operation Iraqi
Freedom; however, if we had required backfill to sustain Graduate
Medical Education or to expand beds to receive war illness or injuries,
the policy providing for this activity was developed in concert with
both Assistant Secretary of Defense (Health Affairs) (ASD/HA) and the
Assistant Secretary of the Air Force Manpower and Reserve Affairs (SAF/
MR) guidance.
Funding was readily available for backfills. Funds to support pay,
allowances, and per diem for mobilized personnel are reimbursable
funds. Had ARC forces been required, all associated costs would have
been charged to Emergency Special Program Coded (ESP Coded) fund which
was reimbursable to the Air Force Major Commands.
Question. What measurements were used in determining what the
Services were able to back-fill and how does that compare to current
requirements?
Answer. AF/SG backfill policy was developed in concert with both
ASD/HA and SAF/MR guidance. Backfill requests had to meet the following
specific criteria listed below. Before using members to backfill:
--Medical treatment facilities and headquarters certified all non-
mission essential deployed personnel had been returned to base
for mission support.
--Headquarters re-directed their own personnel who were not mission-
essential or working in their specialty to be moved to the unit
level to support mission essential requirements.
--Major Commands had to certify that their support requirement could
not be met through internal headquarters cross leveling.
--Efforts to support missions through Major Command-to-Major Command
headquarters cross leveling/sharing had been exhausted.
--Volunteers had to have been unsuccessfully sought for the position.
--The backfill request had to be in direct support of OPERATION NOBLE
EAGLE or OPERATION IRAQI FREEDOM.
--Before receiving backfills, the gaining unit had to prove that
their personnel in the requested specialty were working
extended duty hours and that their leave/TDYs had been
restricted.
--Services that would be provided by the requested specialty had to
be unavailable in local area TRICARE Support network.
--Services requested were not currently covered by Resource Sharing
Contracts and that ARC assistance was required only for minimum
time until a new contract could be approved and funded.
--Services provided by the requested backfill had to be unavailable
through VA partnering.
--If the member was involuntarily mobilized, his or her mobilization
must be for the shortest duration possible.
Comparison to current requirements is extremely difficult to answer
as all medical facilities have different situations. Some were not
heavily tasked with contingency responses and have little impact.
Others were heavily tasked and have significant numbers of mobilized
ARC dependents authorized care. Additionally these facilities have the
added weight of post deployment health assessments and follow-up care
for both returning active duty and ARC personnel.
RETENTION AND RECRUITMENT
Question. With increasing deployments in support of Operation Iraqi
Freedom and the Global War on Terrorism, can you describe your overall
recruitment and retention status of the Medical Department in each of
your services? What specific corps or specialties are of most concern?
Answer. Recent operations have truly challenged the Services'
resources, but our people have responded with vigor and determination.
We have noticed little change in the recruitment of medical
professionals during recent operations and are on pace to meet or
exceed last year's recruiting averages. Retention has artificially
improved due to STOP LOSS policy (effective May 2, 2003 for the Air
Force) and programs such as Critical Skills Retention Bonus (CSRB).
The specialties we were forced to STOP LOSS provided a summary of
our specific concerns (see Table 1). Note that on May 14, 2003, stop
loss specialties were released due to the winding down of Operation
Iraqi Freedom.
TABLE 1.--AIR FORCE SPECIALTIES UNDER STOP LOSS (MAY 2, 2003)
------------------------------------------------------------------------
Specialty AFSC
------------------------------------------------------------------------
Officer Personnel:
BIOENVIRONMENTAL ENGINEER................ 43EX
PUBLIC HEALTH............................ 43HX
BIOMEDICAL LABORATORY.................... 43TX
EMERGENCY SERVICES PHYSICIAN............. 44EX
INTERNIST................................ 44MX
ANESTHESIOLOGIST......................... 45AX
ORTHOPEDIC SURGEON....................... 45BX
SURGEON.................................. 45SX
AEROSPACE MEDICINE SPECIALIST............ 48AX
GENERAL MEDICAL OFFICER.................. 48GX
RESIDENCY TRAINED FLIGHT SURGEON......... 48RX
FLIGHT NURSE............................. 46FX
NURSE ANESTHETIST........................ 46MX
CRITICAL CARE NURSE...................... 46NXE
OPERATING ROOM NURSE..................... 46SX
Enlisted Personnel:
MEDICAL MATERIAL......................... 4A1XX
BIOMEDICAL EQUIPMENT..................... 4A2XX
BIOENVIRONMENTAL ENGINEERING............. 4B0XX
PUBLIC HEALTH............................ 4E0XX
CARDIOPULMONARY LABORATORY............... 4H0XX
------------------------------------------------------------------------
Question. Did the Critical Skills Retention Bonus given for this
year help these specialties? In light of shortages and the disparity
between military and civilian salaries, how have you planned for
additional retention bonuses in future years?
Answer. Critical Skills Retention Bonus (CSRB) helped retain
several hundred medical specialists, but may have had a greater impact
if it was executed in its original form, as a two-year program. This
additional impact may have provided each Service with a bridge to the
long-term initiative of optimizing Special Pay incentives, currently a
goal for fiscal year 2005. Just over 850 physicians, dentists, and
nurses in critical specialties accepted the CSRB despite the one-year
design. The CSRB became more of a good faith gesture to show that we
are making plans for the future, acknowledging to those in the field
that special pay increases are necessary if we value the professions
and the investment that the Air Force has made by training highly
specialized personnel.
We are currently drafting the fiscal year 2004 Special Pay Plan to
address critically manned specialties with application of minimum
increases allowed within our current projected allocation.
Question. Are there recruitment and retention issues within certain
specialties or corps? If so, what are your recommendations to address
this in the future?
Answer. We do have several challenges in maintaining our required
number of medical personnel to perform our mission optimally. I believe
in a three-fold approach to improving retention of medical personnel.
(1) Increasing incentives such as special pays, bonuses, loan repayment
and health professions scholarship programs. Our collective effort to
increase the authorities under the National Defense Authorization Act
2003 was a true victory, but our commitment will be proven as we
provide funding to see these programs through execution. Only then will
our people see the benefits of our efforts. (2) Improving the clinical
practice environment by investing in our medical infrastructure and
optimizing support staff. (3) A final component linked to improving
medical officer retention is continued support for optimizing medical
officer promotion policies to ensure our clinical staffs are provided
equitable opportunity for advancement.
Question. Have incentive and special pays helped with specific
corps or specialties?
Answer. The final results of our efforts to increase incentive and
special pays are not yet available, but we have witnessed a noticeable
impact from increasing our accession and retention bonuses as well as
offering Health Professions Loan Repayment. In fiscal year 2002, 241
nurses signed Health Professions Loan Repayment Program contracts and
extended their individual service commitments by two years. Likewise,
we have seen positive trends in our Optometry and Pharmacy specialties
due to increased accession and retention incentives. We have not
realized as much improvement in our physician and dental communities as
the military-civilian pay gap is much wider. However, we are highly
committed to optimizing our health professions officer special pay
program.
Special pays are targeted at professional staff (physicians,
dentists, nurse anesthetists, and several allied health professionals),
and are designed to improve both recruiting and retention, as well as
recognize the market value of these highly trained officers. The
National Defense Authorization Act 2003 provided significant increases
in the authorities to fund special pays and the three Services are in
the process of developing their fiscal year 2004 and fiscal year 2005
special pay plans with ASD/HA. We plan to increase several
discretionary special pays for the various specialties that are
difficult to recruit and retain. Coupled with improved opportunity to
train medical professionals under Health Professions Scholarship
Program, increasing these pays will help improve the staffing shortages
we've experienced in recent years. We would appreciate your continued
support in these efforts.
Question. How does the fiscal year 2004 budget request address your
recruitment and retention goals?
Answer. The fiscal year 2004 budget request includes three items
that have significant impact on recruiting and retention:
Special Pays.--The fiscal year 2004 Special Pays Plan will serve as
a bridge to better optimization of special pays in fiscal year 2005. We
are currently drafting the fiscal year 2004 Special Pay Plan to
addresses critically manned specialties with application of minimum
increases allowed within our current projected allocation.
Health Professions Loan Repayment Program (HPLRP).--The Air Force
has committed funding through fiscal year 2005 at $12 million per year
(since fiscal year 2002). This commitment is a testament to our belief
that HPLRP should remain a tool for both recruiting and retention in
the future. HPLRP not only improves quality of life for personnel by
reducing their debt and making it more affordable to remain in the
military, but adds a minimum two-year active duty commitment for a one-
year loan repayment amount of up to $26,000. (Note: The recipient of
HPLRP has a two-year minimum active duty obligation attached to the
first year of loan repayment while the second, third and fourth year of
loan repayment has a one-for-one active duty obligation payback). The
goal is to enable officers to remain serving and not be overburdened
with financial commitments (debt).
Health Professions Scholarship Program/Financial Assistance Program
(HPSP/FAP).--For fiscal year 2004, Health Professions Scholarship
Program and Financial Assistance Program will continue to be one of the
best recruiting tools for physicians and dentists. Even though we would
like to see an increase in HPSP/FAP allocations in fiscal year 2004,
this will not be possible because the budget has been locked for that
fiscal year. With the rising costs of medical and dental schools, we
will actually have fewer allocations in fiscal year 2003 than we had in
fiscal year 2002. We hope to increase allocations from 1300 to 2000
between fiscal year 2006 and fiscal year 2009.
FORCE HEALTH PROTECTION
Question. As a result of concerns discovered after the Gulf War,
the Department created a Force Health Protection system designed to
properly monitor and treat our military personnel. What aspects of the
Departments' Force Health Protection system have been implemented to
date? What are the differences between the system during the Gulf War,
Operation Iraqi Freedom, and Operation Enduring Freedom and Operation
Noble Eagle?
Answer. The Department places the highest priority on protecting
the health of military personnel throughout their military careers and
beyond. Deployments and other military operations often involve unique
environments that must be addressed by force health protection
procedures. We use lessons learned from each military operation to
improve our force health protection program.
Requirements to assess health before, during and after deployments
and to assess, monitor and mitigate environmental hazards predate
OPERATION DESERT STORM. However, the Department has implemented a
number of significant changes since the Gulf War to further inculcate
and improve these procedures. In 1997, deployment health surveillance
policy was released directing pre and post-deployment health
assessments and the collection of pre-deployment serum samples. If
concerns or medical problems are identified, a comprehensive evaluation
by a provider is required. Data from health assessments and serum
samples are stored in a central DOD repository. Health assessments and
records of medical evaluations are placed in the member's permanent
medical record.
The Chairman of the Joint Chiefs of Staff released an updated
deployment health surveillance policy in February 2002. The policy
provides more detailed guidance on required health assessments and
required prevention countermeasures for deploying personnel. It also
greatly enhances the requirements for environmental assessments and
implements operational risk management processes for the theater of
operations. From the time the Department standardized the requirements
for pre and post deployment health assessments, the Air Force has
submitted more that 420,000 pre and post deployment assessments to the
DOD repository.
After the Gulf War, the Air Force implemented a deployed electronic
medical record, called GEMS (Global Expeditionary Medical System), to
record clinical care provided in theater. The Air Force implemented an
immunization tracking and management system that allows visibility of
immunization records and requirements both at home and in theater. The
Air Force also has had an ongoing quality assurance program to assess
all Active Duty and Air Reserve Component installations for compliance
with deployment health surveillance requirements.
Since the beginning of OPERATIONS ENDURING FREEDOM and NOBLE EAGLE,
the Department has accelerated efforts to automate the collection of
deployment heath surveillance information. OSD is developing a theater
medical record system and is now testing parts of a comprehensive
theater information management program. Pending implementation of these
OSD systems, the Air Force has continued to improve GEMS so it now
captures public health and environmental/occupational surveillance
information as well as electronically forwards disease and non-battle
injury data to headquarters. To date, more than 73,000 theater medical
encounters are stored in GEMS.
Furthermore, the Department has implemented a policy for checking,
at every patient visit, whether or not a deployment-related health
concern exists. The Department implemented a clinical practice
guideline, developed by Departments of Veterans Affairs and Defense, to
ensure military members receive orderly, standardized evaluations and
treatments for deployment-related conditions.
Despite the myriad improvements implemented since the Gulf War, the
onset of OPERATION IRAQI FREEDOM illuminated the need for further
enhancements to the Department's post-deployment health assessment
requirements. Just released OSD policy enhances post-deployment health
assessment procedures by requiring that each military member returning
from deployment have a blood sample sent to the DOD repository and
receive an assessment by a provider to address potential health
problems, environmental exposures and mental health issues. The policy
also requires more detailed quality assurance programs to validate,
within 30 days, that returning personnel have completed all deployment
health assessment requirements and that all information is in permanent
medical records, and to report on compliance.
OPTIMIZATION
Question. Congress initiated optimization funds to provide
flexibility to the Surgeons General to invest in additional
capabilities and technologies that would also result in future savings.
It is my understanding that a portion of these funds are being withheld
from the Services. Can you please tell the Committee how much
Optimization funding is being withheld from your service, what are the
plans for distributing the funds, and why funds since fiscal year 2001
are being withheld?
Answer. No optimization funds are being withheld from the Air Force
Medical Service. Optimization funds have been released relatively
quickly upon request.
Question. How have you benefited from optimization funds? What
projects are on hold because OSD has not released funding?
Answer. I view optimization funding as critical to patient care and
staff retention. Optimization funds have enabled the Air Force Medical
Service to institute loan repayments for selected health professions,
with anticipated improvement in recruitment and retention in critical
medical and dental specialties; Automate several pharmacies, thereby
improving productivity and recapture of pharmacy workload from the
private sector; Improve the efficiency of the Heating, Ventilation and
Air Conditioning system at Nellis AFB; Hire coders at Medical Treatment
Facilities to improve data for billing, population health and
accounting; Contract with industry leading business consultants to
identify best practices and industry benchmarks to improve Air Force
Medical Service business processes; Upgrade Medical Treatment Facility
telephony for first time in years for many Medical Treatment
Facilities; Contract for providers/staff to address mission critical
shortages in Active Duty staffing; Implement a Specialty Care
Optimization Pilot resourcing strategy to validate new manpower
standards, metrics, and training to improve readiness and clinical
currency and increase recapture from network; Perform advanced testing
of a Light-weight Epidemiology Detection System; Accelerate deployment
of Tele-Radiology capabilities at bases without Active Duty radiology
support; Fast-track deployment of counter-chemical warfare training;
Accelerate refractive surgery pilot to identify the best technology to
address flight crew refractive deficiencies; Accelerate implementation
of Long View resourcing strategy Air Force wide for general surgery,
orthopedics, ENT, Ophthalmology, and Obstetrics and Gynecology (OB/GYN)
to improve expeditionary and clinical currency and increase recapture
from private sector to decrease overall DOD cost of healthcare.
No optimization projects are on hold because OSD has not released
funding.
Question. What are the projected projects using the proposed $90
million in the fiscal year 2004 budget request?
Answer. The Air Force Medical Service intends to use its portion of
fiscal year 2004 optimization dollars for Health Professions Loan
Repayments ($12 million) and Long View Execution ($18 million). The
Long View is our strategy for achieving the optimal mix of assigned and
contracted manpower to Medical Treatment Facilities in such a way as to
maximize expeditionary medical capability, clinical currency and cost
effectiveness.
______
Questions Submitted to Brigadier General William T. Bester
Questions Submitted by Senator Ted Stevens
RECRUITMENT AND RETENTION
Question. Recruitment within the services for all the Nurse Corps
is better than the civilian market. There have been several tools to
help with the recruitment effort including the accession bonus of
$5,000 for Nurses joining the services. The greatest retention tool for
all services has been the opportunity for advanced out-service
education for a masters or doctorate degree. Other issues that have
also positively affected retention are: challenging assignments, more
leadership responsibility, and greater promotion opportunities. Of the
many tools for recruiting and retention, which tools have been most
successful?
Answer. We believe that it is vital to have a combination of
recruiting and retention tools in order to maintain a successful
manning posture. All the tools provided allow us to retain the
flexibility to address regional differences in the civilian recruiting
market as well as address the retention needs of our officers currently
on active duty. It is imperative that we proactively anticipate the
continued civilian competition and must have the money to increase our
accession bonuses plus our retention bonuses for our critical
specialties such as nursing anesthesia. We also anticipate strong
results for both recruiting and retention once we implement the Health
Professions Loan Repayment Program. Our current promotion percentages
are strong in all ranks except for Colonel. We are taking the
appropriate actions to resolve some of the systemic personnel issues
that have stalled the promotion to Colonel in the past with the intent
to enlarge the promotion rate in the future.
Question. Do you think a Loan Repayment Program would be helpful to
recruit more nurses?
Answer. Absolutely. The Health Professions Loan Repayment Program
is absolutely essential to our efforts to remain competitive with the
recruitment activities currently in place by our civilian counterparts.
In fact, we plan to execute the Health Profession Loan Repayment
Program through fiscal year 2005 with monies we obtained through a
Defense Health Program (DHP) Venture Capital Initiative. We plan to
program monies for fiscal year 2006 to sustain this program in the
future.
WAR'S EFFECT ON THE NURSE CORPS PLAN
Question. The number one retention tool is the opportunity for
advanced education. The war could negatively affect the number of
Nurses that will be available to begin out-service education
opportunities in fiscal year 2004, thereby mitigating the effectiveness
of this important retention tool. How has the war in Iraq and
deployments of personnel to the Middle East affected your overall out-
service education plan for this year and next?
Answer. We are taking all measures possible to ensure that all Army
Nurse Corps officers scheduled to attend an out-service education
program this year and next year are redeployed in the appropriate
amount of time to begin their education program. At this time, we do
not anticipate any education losses due to deployment.
Question. For instance will you have to send fewer nurses to school
for advanced degrees this year because of the numbers deployed?
Answer. At this point, we are taking all measures to ensure that
officers scheduled to attend out-service education in fiscal year 2004
are redeployed in a timely manner. If redeployment for some or all of
the officers is delayed for reasons out of our control, it could result
in a decrease in the number of officers attending out-service education
and would negatively affect our overall numbers.
Question. How will the continued deployments affect you staffing
plans for the Medical Treatment Facilities?
Answer. To ensure we have had adequate numbers and mix of
providers, we have taken the following measures to ensure acceptable
staffing plans. We have initiated regional cross leveling of staff to
ensure appropriate distribution of staff to provide care and meet
patient demand and used internal management decisions by commanders
such as decreasing the number of beds available for care, and in some
instances, decreasing the number of surgical cases performed. In
addition, we have combined patient care units, used creative scheduling
to ensure appropriate staffing coverage, increased the use of contract
nurses, requested and received reserve backfill up to the 50 percent
authorized fill rate and invoked the local commander's consideration to
send patients to the TRICARE network for care as needed. We will
continue to use all appropriate staffing management tools to ensure
that we meet the care needs of our beneficiary population.
______
Questions Submitted by Senator Daniel K. Inouye
RECRUITING AND RETENTION
Question. In light of a national nursing shortage, please describe
the status of your recruitment and retention efforts in the Nurse Corps
for each of your services?
Answer. We are approximately 230 Active Duty nurses below our
budgeted end strength of 3,381. We are proceeding with the following
initiatives to improve accessions and maintain a steady state retention
posture. We are developing an implementation plan with the Triservice
Recruitment and Retention Workgroup to obtain the funding to support an
incremental increase in the accession bonus starting in fiscal year
2005. It is imperative that we proactively anticipate the continued
civilian competition and must have the resources necessary to increase
our accession bonuses plus our retention bonuses for our critical
specialties such as nursing anesthesia. Funds for HPLRP are available
now (fiscal year 2003) until fiscal year 2005 and we plan to POM funds
beginning in fiscal year 2006. We are also exploring the feasibility of
reinstituting the Army Nurse Candidate Program as funding permits and
have expanded the number of slots available for the Army Enlisted
Commissioning Program from 50 to 85 per year. We will continue to send
approximately 100 Army Nurse Corps officers to out-service schooling
each year and will continue to provide specialty care courses in all
our specialty areas. We will continue to provide a wide variety of
clinical and work experiences in both the inpatient and ambulatory care
settings as well as in the field setting, both in the United States and
overseas. We feel strongly that providing leadership opportunities
early in the officer's career is crucial in preparing officers for
positions with greater scope of responsibility. We strongly promote
collegiality, camaraderie, and teamwork and develop these concepts
initially in our entry-level officer basic course and reinforce these
concepts throughout the officer's career. We continue to support career
progression, educational opportunities, and continuing education for
all our officers. Finally, we are proud of our excellent promotion
opportunities as well as the military benefit package that all soldiers
and their families are entitled.
MEDICAL TREATMENT FACILITIES
Question. With the numbers of nurses and medics/corpsmen deployed
from your facilities, how have you ensured the delivery of safe patient
care at the military medical facilities here at home?
Answer. To ensure we have had adequate numbers and mix of
providers, we have taken the following measures to ensure acceptable
staffing plans. We have initiated regional cross leveling of staff to
ensure appropriate distribution of staff to provide care and meet
patient demand and used internal management decisions by commanders
such as decreasing the number of beds available for care, and in some
instances, decreasing number of surgical cases performed. In addition,
we have combined patient care units, used creative scheduling to ensure
appropriate staffing coverage, increased use of contract nurses,
requested and received reserve backfill up to the 50 percent authorized
fill rate and invoked the local commander's consideration to send
patients to the TRICARE network for care as needed. We will continue to
use all appropriate staffing management tools to ensure that we meet
the care needs of our beneficiary population.
DOCTORATE PROGRAM IN NURSING
Question. Fiscal year 2003, this Subcommittee appropriated funds to
create a Nursing PhD program at the Uniformed Services University of
the Health Sciences. Students will begin in the fall of 2003. How do
you plan to use this PhD Program to educate your leaders and nurse
researchers?
Answer. The Army Nurse Corps has 33 validated Army Nurse Corps
prepared positions with a current inventory of 26 Active Duty nurses
holding Doctorate degrees. The Uniformed Services University of the
Health Sciences (USUHS) PhD program will afford us additional diversity
for our fully funded doctoral education program. In addition, this
program will provide the unique focus on content that is out of the
ordinary from civilian content and specific to the needs of the
military. This year, we will send two Active Duty Army Nurse Corps
officers to USUHS and in the future, will attempt to send 3-4 per year.
We also plan to support attendance by Active Duty personnel on a part-
time basis. We are exploring the options for attendance by Reserve
personnel.
NURSING RESEARCH
Question. The Committee appropriated $6,000,000 for the TRISERVICE
Nursing Research Program and directed the Secretary of Defense to fully
fund it in the fiscal year 2004 budget request. To my knowledge, there
are no funds for this program in fiscal year 2004. Why was this not
funded and what are the potential implications if this is not funded in
future years?
Answer. Uniformed Services University of the Health Sciences
(USUHS) has long been a strong supporter and proponent of nursing
research and the TriService Nursing Research Program (TSNRP) and any
decline in this program would have a negative effect on our pursuit of
nursing research. In addition, TSNRP has historically been physically
located at USUHS. We have learned that USUHS is exploring the
development of a center focused on military health and research. If
this concept is developed and approved, we feel that this may be an
ideal conduit for research funding in the future. We have made contact
with USUHS regarding the feasibility of identifying the funding through
this option and will continue to explore all options regarding the
feasibility of funding TSNRP via USUHS.
______
Questions Submitted to Rear Admiral Nancy J. Lescavage
Questions Submitted by Senator Ted Stevens
RECRUITMENT AND RETENTION
Question. Recruitment within the services for all the Nurse Corps
is better than the civilian market. There have been several tools to
help with the recruitment effort including the accession bonus of
$5,000 for Nurses joining the services.
The greatest retention tool for all services has been the
opportunity for advanced out-service education for a masters or
doctorate degree. Other issues that have also positively affected
retention are: challenging assignments, more leadership responsibility,
and greater promotion opportunities.
Of the many tools for recruiting and retention, which tools have
been most successful?
Answer. Our recruitment and retention efforts targeting active duty
Navy Nurses have been successful through a blend of initiatives, such
as:
--Diversified accession sources, which also include pipeline
scholarship programs (Nurse Candidate Program, Naval Reserve
Officer Training Corps, Medical Enlisted Commissioning Program,
and Seaman to Admiral Program).
--Pay incentives (Nurse Accession Bonus, Certified Registered Nurse
Anesthetist Incentive Special Pay, Board Certification Pay and
Critical Skills Retention Bonus).
--Graduate education and training programs focus on Master's
Programs, Doctoral Degrees, and fellowships. Between 72-80
officers/year receive full-time scholarships based on
operational and nursing specialty requirements.
--Initiatives that enhance personal and professional quality of life,
mentorship, leadership roles, promotion opportunities,
operational opportunities, professional collegiality and full
scope of practice.
Question. Do you think that a Loan Repayment Program would be
helpful to recruit more nurses?
Answer. With the increasing number of competitive loan repayment
programs for student graduates, a Loan Repayment Program with fiscal
support will be helpful to recruit more nurses as the national nursing
shortage worsens, particularly if the program has the flexibility to be
used to repay either baccalaureate degree loans or master's degree
loans for critically under manned specialties.
WAR'S EFFECT ON THE NURSE CORPS PLAN
Question. The number one retention tool is the opportunity for
advanced education. The war could negatively affect the number of
Nurses that will be available to begin out-service education
opportunities in fiscal year 2004, thereby mitigating the effectiveness
of this important retention tool.
How has the war in Iraq and deployments of personnel to the Middle
East affected your overall out-service education plan for this year and
next? For instance will you have to send fewer nurses to school for
advanced degrees this year because of the numbers deployed?
Answer. Our Navy Nurses in outservice training have continued with
their curriculum, unaffected by present deployments. We do not
anticipate any delays in the release of our nurses from their present
duty stations to begin their advanced education program this coming
academic year.
Question. How will the continued deployments affect your staffing
plans for the Medical Treatment Facilities?
Answer. Military and civilian nurses who remained at the homefront
continue to be the backbone and structure in promoting, protecting and
restoring the health of all entrusted to our care. In addition, key
Reserve personnel in designated specialties are utilized at specific
Military Treatment Facilities (MTFs). Ultimately, all MTFs do
everything possible to conserve and best utilize the remaining medical
department personnel through appropriate resource management practices
and staffing plans (i.e. leave control, overtime compensation,
streamlined hiring practices). Through an active Patient Safety
Program, our military, civil service and contract personnel are
constantly monitoring the delivery of patient care. To insure
consistent superior quality of services, we utilize evidence-based
clinical practices with a customized population health approach across
the entire health care team. To maintain TRICARE access standards,
patients may be guided to the appropriate level of care through the
Managed Care Support Contract Network resources, assisting them every
step of the way. The TRICARE network is designed to support the
military direct care system in times of sudden and major re-deployment
of MTF staff.
______
Questions Submitted by Senator Daniel K. Inouye
RECRUITING AND RETENTION
Question. In light of a national nursing shortage, please describe
the status of your recruitment and retention efforts in the Nurse Corps
for each of your services?
Answer. The Navy Nurse Corps continually strives to be recognized
as an employer of choice. National shortage projections and civilian
compensation packages are very closely monitored to determine the best
course to take in the competitive market. Our recruitment and retention
efforts targeting active duty Navy Nurses have been successful through
a blend of initiatives such as:
--Diversified accession sources, which include pipeline scholarship
programs such as the Nurse Candidate Program, Naval Reserve
Officer Training Corps (NROTC), Medical Enlisted Commissioning
Program, and Seaman to Admiral Program.
--Pay incentives including the Nurse Accession Bonus, Certified
Registered Nurse Anesthetist (CRNA) Incentive Special Pay,
Board Certification Pay and the one-time Critical Skills
Retention Bonus.
--Graduate education and training programs that focus on Master's
Programs, Doctoral Degrees, and postgraduate fellowships.
Between 72-80 officers/year receive full-time scholarships
based on operational and nursing specialty requirements.
--Initiatives that enhance personal and professional quality of life
including mentorship, leadership roles, promotion
opportunities, operational opportunities, professional
collegiality and full scope of practice.
Recruiting incentives for reservists include:
--The Nurse Accession Bonus ($5,000) for critical wartime
specialties.
--Loan repayment and stipend programs for graduate education.
--Several additional initiatives are under review with the
Department.
MEDICAL TREATMENT FACILITIES
Question. With the numbers of nurses and medics/corpsmen deployed
from your facilities, how have you ensured the delivery of safe patient
care at the military medical facilities here at home?
Answer. Navy Medicine is committed to high quality, cost-effective
and easily accessible primary and preventive health care services, such
as our population health management programs through health promotion,
disease management and case management. Military and civilian nurses
who remained at the homefront continue to be the backbone and structure
in promoting, protecting and restoring the health of all entrusted to
our care. In addition, key Reserve personnel in designated specialties
are utilized at specific Military Treatment Facilities (MTFs).
Ultimately, all MTFs do everything possible to conserve and best
utilize the remaining medical department personnel through appropriate
resource management practices (i.e. leave control, overtime
compensation, streamlined hiring practices). Through an active Patient
Safety Program, our military, civil service and contract personnel are
constantly monitoring the delivery of patient care. To insure
consistent superior quality of services, we utilize evidence-based
clinical practices with a customized population health approach across
the entire health care team. To maintain TRICARE access standards,
patients may be guided to the appropriate level of care through the
Managed Care Support Contract Network resources, assisting them every
step of the way. The TRICARE network is designed to support the
military direct care system in times of sudden and major re-deployment
of MTF staff.
DOCTORATE PROGRAM IN NURSING
Question. In fiscal year 2003, this Subcommittee appropriated funds
to create a Nursing PhD program at the Uniformed Services University of
the Health Sciences. Students will begin in the fall of 2003. How do
you plan to use this PhD Program to educate your leaders and nurse
researchers?
Answer. Navy Nurse Corps participation in civilian PhD programs has
resulted in a community of nurses with an in-depth knowledge of
clinical specialty practice, leadership, organizational behavior,
health policy, education, and/or scientific research. Historically,
only two or three PhD candidates are trained annually, one of which is
required to support the Navy Nurse Corps Anesthesia Program. When the
PhD program is offered at the Uniformed Services University of Health
Sciences, Navy Nurses will be strongly encouraged to apply. We
anticipate that one will be selected annually to attend USUHS and
adjusted accordingly, based on needs. In our vision, nurse researchers
will take on the most senior executive positions to create health
policies and delivery systems. Their valued experience will be critical
to advance and disseminate scientific knowledge, foster nursing
excellence, and improve clinical outcomes across Navy Medicine and
Federal agencies. As role models, they will instruct military and
civilian nurses in the accomplishment and utilization of nursing
research.
NURSING RESEARCH
Question. The Committee appropriated $6,000,000 for the TRISERVICE
Nursing Research Program and directed the Secretary of Defense to fully
fund it in the fiscal year 2004 budget request. To my knowledge, there
are no funds for this program in fiscal year 2004. Why was this not
funded and what are the potential implications if this is not funded in
future years?
Answer. The TriService Nursing Research Office, through their
component organization, Uniformed Services University of Health
Sciences, submitted a request for a fully funded program budget of $30
million beginning in fiscal year 2004 to fiscal year 2009. Since the
first budget request submission in 1994, Health Affairs determined that
the fiscal support requirements of other competing programs superceded
this request. Health Affairs has not released any fiscal year 2004
funding, however we continue to work within the system to stress the
importance of TriService Nursing Research. Through your support of
TriService Nursing Research Program (TSNRP) funding, Navy Nurses have
expanded the breadth and depth of our research portfolio, increased
military nursing research capacity, developed partnerships for
collaborative research and built an infrastructure to stimulate and
support military nursing research. TSNRP-funded research has been
conducted at our three major medical centers, our two Recruit Training
Centers, several Naval Hospitals, onboard more than six aircraft
carriers and collaboratively with our uniformed colleagues and more
than thirteen universities across the country. In addition, our Navy
nursing research has been published in numerous professional journals.
Without TSNRP funding, the contractual management of 58 current active
ongoing research grants will cease. Some open studies may require
additional dollars, which would no longer be available. Promising new
evidence-based practice initiatives to current and emergency military
health care delivery and services will be discontinued. Past and
current findings to affect change will be not systematically
disseminated and military nursing science will only be a dream.
______
Questions Submitted by Brigadier General Barbara Brannon
Questions Submitted by Senator Ted Stevens
RECRUITMENT AND RETENTION
Question. Recruitment within the services for all the Nurse Corps
is better than the civilian market. There have been several tools to
help with the recruitment effort including the accession bonus of
$5,000 for Nurses joining the services.
The greatest retention tool for all services has been the
opportunity for advanced out-service education for a masters or
doctorate degree. Other issues that have also positively affected
retention are: challenging assignments, more leadership responsibility,
and greater promotion opportunities.
Question. Of the many tools for recruiting and retention, which
tools have been most successful?
Answer. Although the Air Force has many excellent recruiting tools,
we cannot yet claim to be better than--or to have reached parity with--
the recruitment capabilities of our civilian counterparts. However,
each tool currently at our disposal has proven to be essential building
a strong Air Force nursing force--a force with the right numbers and
the right clinical experience and skills.
We believe the General Accession Bonus and Health Professions Loan
Repayment Programs are our most successful recruiting tools. The
civilian market is flooded with incentives to capture the best nurses,
and our incentive programs offer us the opportunity to compete for this
scarce pool. As the nursing shortage grows we feel it is imperative
that our recruiting tools remain competitive, and funding is crucial.
Health Professions Loan Repayment Program (HPLRP).--Based on the
success of HPLRP as a retention tool last year, we have been able to
offer up to $26,000 in exchange for an additional 2-year obligation for
new accessions. This is the first time we have offered loan repayment
as a recruiting tool and will monitor its impact. HPLRP appears to be a
positive incentive for recruitment, a random data pull of 22 new
accessions showed 100 percent opted for loan repayment.
General Accession Bonus.--We currently offer a $5,000 bonus for a
four-year service obligation. We have the authority to offer up to
$30,000. The Health Affairs/Services Special Pays Working Group is
currently working the funding to increase this bonus.
The Critical Skills Retention Bonus was hugely successful and
boosted retention 82 percent in the limited specialties targeted, the
Certified Registered Nurse Anesthetist and Perioperative nurses. This
year, 66 percent of CRNAs and 98 percent of Perioperative nurses
accepted the bonus for a one-year obligation. Further application and
funding would positively impact nurse retention.
The Health Professions Scholarship Program (HPSP) supports nursing,
physician, biomedical science and dental education. We are aggressively
seeking an increase in HPSP scholarships for nursing to boost
recruiting in the Certified Registered Nurse Anesthetist specialty.
Critical Skills Accession Bonus (CSAB).--We have the authority to
provide a CSAB to those specialties manned at less than 90 percent. The
Air Force Nurse Corps has submitted packages through the appropriate
channels on those specialties to be considered for this bonus.
Initiative still pending.
Retention in the Air Force Nurse Corps appears to be healthy
overall. We have several specialties that are below the 90 percent
staffing threshold. They are: Certified Registered Nurse Anesthetists
(CRNAs), Perinatal Nurses, Neonatal Intensive Care Nurses, Women's
Health Nurse Practitioners, and Emergency Room Nurses.
One of the most successful retention tools targeting our Certified
Registered Nurse Anesthetist is our Incentive Special Pay. We have the
authority to offer up to $50,000 on an annual basis for a one-year
obligation. Currently we are funded to offer $15,000 for those
personnel who are unconstrained by school obligations and $6,000 for
those with school obligation. The Tri-Service Health Professions
Incentive Pay Group is working to increase the funding by $5,000 in
fiscal year 2004 and then incrementally by $5,000 until the desired
retention is met. This program is instrumental in bridging the pay gap
between civilian and military systems.
Health Professions Loan Repayment Program was offered to junior
Nurse Corps officers with outstanding college debt. Results were
outstanding, for fiscal year 2002, 241 nurses accepted up to $25,000
for loan repayment in exchange for a 2-year service obligation.
Question. Do you think that a Loan Repayment Program would be
helpful to recruit more nurses?
Answer. This year the Air Force Nurse Corps was able to offer loan
repayment as an accession tool. This is the first time we have offered
loan repayment as a recruiting tool and we will closely monitor its
impact. Preliminary data indicates this will be a tremendous success.
Technical challenges have limited our ability to fully implement this
program and we are working hard to overcome the barriers. Loan
repayment appears to be a powerful recruiting tool and we will engage
to sustain this tool for the Air Force Nurse Corps.
WAR'S EFFECT ON THE NURSE CORPS PLAN
Question. The number one retention tool is the opportunity for
advanced education. The war could negatively affect the number of
Nurses that will be available to begin out-service education
opportunities in fiscal year 2004, thereby mitigating the effectiveness
of this important retention tool.
How has the war in Iraq and deployments of personnel to the Middle
East affected your overall out-service education plan for this year and
next? For instance will you have to send fewer nurses to school for
advanced degrees this year because of the numbers deployed?
Answer. The Air Force Nurse Corps has made every effort to ensure
the integrity of our advanced degree program starts. We have worked
pre, during and post-deployment personnel actions to ensure all
selected for programs will be able to start as requested. We will not
change our requirements based on deployments or operations tempo as
these programs are vital to retention and the enhancement of quality
patient care. We will validate all future advanced education
requirements through our usual Air Force processes and will stay the
course to ensure system integrity.
Question. How will the continued deployments affect you staffing
plans for the Medical Treatment Facilities?
Answer. The Air Force Nurse Corps could and did meet all of our
deployment requirements. We sparingly applied stop-loss to three of our
critical Air Force nursing specialties as an insurance policy against
potential expanded deployments of a prolonged conflict for future
requirements.
The Air Force Nurse Corps uses a variety of staffing options to
avoid patient risk. We can employ reserve units, individual
mobilization augmentees, manning assistance and contract personnel.
In addition, our facilities will continue to be staffed based on
patient nurse staffing ratios advocated by National Specialty
Organizations. If we cannot meet safe patient care standards we divert
to civilian facilities, enroll patients to the civilian network or
extend clinic hours. This was needed on a limited basis at some of our
Air Force Medical Treatment Facilities.
The Air Expeditionary Forces (AEF) cycle continues to be crucial to
maintaining not only deployment unit integrity, but also to planning
patient care delivery. Most deployments include multiple personnel
specialties from physicians and nurses to technicians. The advanced
deployment projections of the AEF allows a facility to plan for manning
assistance, service closures and/or contracting of personnel to fill
voids. By this methodology we ensure safe patient care through
planning.
______
Questions Submitted by Senator Daniel K. Inouye
RECRUITING AND RETENTION
Question. In light of a national nursing shortage, please describe
the status of your recruitment and retention efforts in the Nurse Corps
for each of your services?
Answer. The programs initiated on a national level to address the
nursing crisis are encouraging. Recruiting nurses will continue to be a
huge challenge in the coming decade. Fiscal year 2002 was the fourth
consecutive year the Air Force Nurse Corps failed to meet its
recruiting goal. We recruited approximately 30 percent less than our
recruiting goal and shortfall has remained relatively consistent since
fiscal year 1999. Our fiscal year 2003 recruiting goal is 363 and as of
March 2003, we had recruited 120 nurses.
We believe the General Accession Bonus and Health Professions Loan
Repayment Programs are critical to healthy recruiting. The civilian
market is flooded with incentives to capture the best nurses and our
incentive programs offer us the opportunity to be competitive for this
scarce pool. As the nursing shortage grows we feel it is imperative
that our recruiting tools remain competitive and funding is crucial.
Health Professions Loan Repayment Program (HPLRP).--Based on the
success of HPLRP as a retention tool we have been able to offer up to
$26,000 in exchange for an additional 2-year obligation for new
accessions. This is the first time we have offered loan repayment as a
recruiting tool and will monitor its impact. We received the funding to
start this program in January 2003 and we are working the loan
reimbursement constraints. HPLRP appears to be a positive incentive for
recruitment, a random data pull of 22 new accessions showed 100 percent
opted for loan repayment. Full accounting will be available once all
the loan repayments have been made.
General Accession Bonus.--Currently offering a $5,000 bonus for a
four-year service obligation. We have the authority to offer up to
$30,000.
The Critical Skills Retention Bonus was hugely successful and
boosted retention 82 percent in the limited specialties targeted, the
Certified Registered Nurse Anesthetist (CRNA) and Perioperative nurses.
This year, 66 percent of CRNAs and 98 percent of Perioperative nurses
accepted the bonus for a one-year obligation. Further application and
funding would positively impact nurse retention.
The Health Professions Scholarship Program (HPSP) supports nursing,
physician, biomedical science and dental education. We are aggressively
seeking an increase in our HPSP scholarships for nursing to boost
recruiting in the CRNA specialty. The program covers tuition costs and
provides a monthly stipend.
Critical Skills Accession Bonus (CSAB).--We have the authority to
provide a CSAB to those specialties manned at less than 90 percent.
Retention in the Air Force Nurse Corps appears to be healthy
overall. We have several specialties that are below the 90 percent
staffing threshold. They are: CRNAs, Perinatal Nurses, Neonatal
Intensive Care Nurses, Women's Health Nurse Practitioners, and
Emergency Room Nurses.
One of the most successful retention tools targeting our Certified
Registered Nurse Anesthetist is our Incentive Special Pay. We have the
authority to offer up to $50,000 on an annual basis for a one-year
obligation. Currently we are funded to offer $15,000 for those
personnel who are unconstrained by school obligations and $6,000 for
those with school obligation. The Tri-Service Health Professions
Incentive Pay Group is working to increase the funding by $5,000 in
fiscal year 2004 and then incrementally by $5,000 until the desired
retention is met. This program is instrumental in bridging the pay gap
between civilian and military systems.
Health Professions Loan Repayment Program was offered to junior
Nurse Corps officers with outstanding college debt. Results were
outstanding for fiscal year 2002, 241 nurses accepted up to $25,000 for
loan repayment in exchange for a 2-year service obligation.
MEDICAL TREATMENT FACILITIES
Question. With the numbers of nurses and medics/corpsmen deployed
from your facilities, how have you ensured the delivery of safe patient
care at the military medical facilities here at home?
Answer. Patient safety remains the central focus of our health care
delivery. Our staffing models support healthy patient staff ratios
which will not be breached. The Air Force Nurse Corps endorses and
supports the standards of practice outlined by nursing specialties or
organizations. These standards guide nursing practice and provide the
Chief Nurse Executives at our medical treatment facilities the
framework for safe care delivery.
We have many tools available to support safe nursing practice. We
divert patients to other civilian facilities if patient acuity is
higher then the nurse staffing can support. The decision for diversion
is a collaborative decision between all healthcare disciplines. Nursing
plays a dual role in the diversion option; they are the advocate for
patients and staff ensuring neither is placed at risk.
Air Force facilities have embarked on a robust Patient Safety
Program that prevents patient harm. The focus of this program is
preventive in nature, putting into place the procedures and processes
to keep healthcare delivery safe and patients and staff members free
from harm.
We have employed the Managed Care Support Contracts and local
contracts to fill the gap when deployments have taken their toll on
staffing. Air Force Reserve personnel have also been mobilized to fill
critical shortfalls.
DOCTORATE PROGRAM IN NURSING
Question. In fiscal year 2003, this Subcommittee appropriated funds
to create a Nursing PhD program at the Uniformed Services University of
the Health Sciences. Students will begin in the fall of 2003. How do
you plan to use this PhD Program to educate your leaders and nurse
researchers?
Answer. Each year the Air Force sends nurses back to school for
doctorate education in Nursing. Currently there are a total of 20 PhDs
in the Air Force Nurse Corps.
The Air Force will request two nurse corps doctoral requirements at
the Integrated Forecast Board in June 2003, which is the process the
Air Force uses to validate educational requirements. Both of the
officers will attend the doctoral program at the Uniformed Services
University of the Health Sciences. This program prepares leaders
skilled in military-specific health care issues, preparing graduates to
conduct research and take leadership roles in federal and military
policy development. This program is integral to provide experts who are
uniquely qualified in issues specific to the Department of Defense and
orchestrates research supporting evidenced-based nursing practice that
positively impacts patient outcomes in peacetime and wartime.
NURSING RESEARCH
Question. The Committee appropriated $6,000,000 for the TRISERVICE
Nursing Research Program and directed the Secretary of Defense to fully
fund it in the fiscal year 2004 budget request. To my knowledge, there
are no funds for this program in fiscal year 2004. Why was this not
funded and what are the potential implications if this is not funded in
future years?
Answer. Uniformed Services University of the Health Sciences
(USUHS) has long been a strong supporter and proponent of nursing
research and the TriService Nursing Research Program (TSNRP) and any
decline in this program would have a negative effect on our pursuit of
nursing research. In addition, TSNRP has historically been physically
located at USUHS. We have learned that USUHS is exploring the
development of a center focused on military health and research. If
this concept is developed and approved, we feel that this may be an
ideal conduit for research funding in the future. We have made contact
with USUHS regarding the feasibility of identifying the funding through
this option and will continue to explore all options regarding the
feasibility of funding TSNRP via USUHS.
SUBCOMMITTEE RECESS
Senator Inouye. And I thank all of you for your testimony
this morning and the subcommittee will reconvene next
Wednesday, May 7 when we will hear from the chiefs of the
National Guard and Reserve components. We will stand in recess.
[Whereupon, at 12:35 p.m., Wednesday, April 30, the
subcommittee was recessed, to reconvene at 10 a.m., Wednesday,
May 7.]