[House Hearing, 108 Congress] [From the U.S. Government Publishing Office] S. Hrg. 102-000 deg. HEARING ON CAREERS FOR THE 21st CENTURY: THE IMPORTANCE OF EDUCATION AND WORKER TRAINING FOR SMALL BUSINESS ======================================================================= HEARING before the COMMITTEE ON SMALL BUSINESS HOUSE OF REPRESENTATIVES ONE HUNDRED EIGHTH CONGRESS SECOND SESSION __________ WASHINGTON, DC, JUNE 2, 2004 __________ Serial No. 108-68 __________ Printed for the use of the Committee on Small Business Available via the World Wide Web: http://www.access.gpo.gov/congress/ house ______ U.S. GOVERNMENT PRINTING OFFICE 94-136 WASHINGTON : 2004 _________________________________________________________________ For sale by the Superintendent of Documents, U.S. Government Printing Office Internet: bookstore.gpo.gov Phone: toll free (866)512-1800; DC area (202) 512-1800 Fax: (202) 512-2250 Mail: Stop SSOP, Washington, DC 20402-0001 COMMITTEE ON SMALL BUSINESS DONALD A. MANZULLO, Illinois, Chairman ROSCOE BARTLETT, Maryland, Vice NYDIA VELAZQUEZ, New York Chairman JUANITA MILLENDER-McDONALD, SUE KELLY, New York California STEVE CHABOT, Ohio TOM UDALL, New Mexico PATRICK J. TOOMEY, Pennsylvania FRANK BALLANCE, North Carolina JIM DeMINT, South Carolina ENI FALEOMAVAEGA, American Samoa SAM GRAVES, Missouri DONNA CHRISTENSEN, Virgin Islands EDWARD SCHROCK, Virginia DANNY DAVIS, Illinois TODD AKIN, Missouri GRACE NAPOLITANO, California SHELLEY MOORE CAPITO, West Virginia ANIBAL ACEVEDO-VILA, Puerto Rico BILL SHUSTER, Pennsylvania ED CASE, Hawaii MARILYN MUSGRAVE, Colorado MADELEINE BORDALLO, Guam TRENT FRANKS, Arizona DENISE MAJETTE, Georgia JIM GERLACH, Pennsylvania JIM MARSHALL, Georgia JEB BRADLEY, New Hampshire MICHAEL MICHAUD, Maine BOB BEAUPREZ, Colorado LINDA SANCHEZ, California CHRIS CHOCOLA, Indiana BRAD MILLER, North Carolina STEVE KING, Iowa [VACANCY] THADDEUS McCOTTER, Michigan J. Matthew Szymanski, Chief of Staff Phil Eskeland, Policy Director Michael Day, Minority Staff Director (ii) C O N T E N T S ---------- Witnesses Page DeRocco, Hon. Emily Stover, Assistant Secretary of Labor, Employment and Training Administration......................... 4 Lewis, Hon. Edward G., Chairman, Board of Directors, National Veterans Business Development Corporation...................... 6 Buehlmann, Dr. Beth B., Ph.D., V.P. and Executive Director, U.S. Chamber of Commerce............................................ 21 McCarthy, Mr. Brian, Chief Operating Officer, Computer Technology Industry Association........................................... 23 Joyce, Mr. Roger, V.P. of Engineering, National Association of Manufacturing.................................................. 25 Volgenau, Dr. Ernst, Chairman and CEO, SRA International......... 28 Coffey, Mr. Matthew B., President and Chief Operating Officer, National Tooling and Machining Association..................... 30 Peers, Mr. Randolph, V.P. for Economic Development, Brooklyn Chamber of Commerce............................................ 31 Caslin, Mr. Michael, Executive Director and CEO, National Foundation for Teaching Entrepreneurship....................... 34 Appendix Opening statements: Manzullo, Hon. Donald A...................................... 52 Velazquez, Hon. Nydia........................................ 54 Prepared statements: DeRocco, Hon. Emily Stover, Assistant Secretary of Labor, Employment and Training Administration..................... 56 Lewis, Hon. Edward G., Chairman, Board of Directors, National Veterans Business Development Corporation.................. 67 Buehlmann, Dr. Beth B., Ph.D., V.P. and Executive Director, U.S. Chamber of Commerce................................... 84 McCarthy, Mr. Brian, Chief Operating Officer, Computer Technology Industry Association............................ 95 Joyce, Mr. Roger, V.P. of Engineering, National Association of Manufacturing........................................... 107 Volgenau, Dr. Ernst, Chairman and CEO, SRA International..... 113 Coffey, Mr. Matthew B., President and Chief Operating Officer, National Tooling and Machining Association........ 131 Peers, Mr. Randolph, V.P. for Economic Development, Brooklyn Chamber of Commerce........................................ 146 Caslin, Mr. Michael, Executive Director and CEO, National Foundation for Teaching Entrepreneurship................... 153 (iii) HEARING ON CAREERS FOR THE 21st CENTURY: THE IMPORTANCE OF EDUCATION AND WORKER TRAINING FOR SMALL BUSINESS ---------- WEDNESDAY, JUNE 2, 2004 House of Representatives, Committee on Small Business Washington, D.C. The Committee met, pursuant to call, at 2:08 p.m. in Room 2172, Rayburn House Office Building, Hon. Donald A. Manzullo presiding. Present: Representatives Manzullo, Velazquez, Bartlett, Franks, Beauprez, King, Udall, Sanchez Chairman Manzullo. Good afternoon and welcome to this hearing of the Committee on Small Business. A special welcome to those who have come some distance to participate and to attend the hearing. Our nation is now in a global economy, and businesses both big and small must compete in regional markets within the U.S. as well as those in distant corners of the globe. The competition for ideas and innovation is as expansive as the markets themselves. The U.S. economy is still the strongest in the world. Jobs and manufacturing are recovering slowly, but the recovery is broad based, just what we want. Those who come to Washington for assistance in providing training, however, must be committed to providing jobs to those trained and to providing and retaining jobs in the United States. However, to maintain this country's competitiveness, we as a nation cannot dwell on past successes. Instead, we must accept the challenge of the future and build and preserve a foundation for continued success. To continue this country's competitiveness in world markets requires a workforce constantly trained and available in those skills needed in an increasingly technology-centered and computer-based environment. Equally important to playing a leadership role in the world economy is the education and foresight of those who manage and direct U.S. businesses. In order to foster and sustain both this nation's worldwide competitiveness and domestic job growth, requires making life- long career training and education a national priority. My friend and colleague, Congressman Jerry Weller of Illinois, has introduced legislation, H.R. 4392, that will assist employers and employees to get those technical skills necessary to keep this nation's workforce and industries on the cutting edge of science and technology. H.R. 4392, the ``Technology Retraining and Investment Now Act of 2004,'' addresses the critical problem of providing a high-tech workforce capable of mastering the ever-changing advances in the design and manufacture of increasingly sophisticated products, especially those connected with computers and information technology. I strongly support job training and retraining. It is a key element in this country's maintaining its competitiveness in world markets. Again, we thank you for coming to this hearing. I now yield for an opening statement by my good friend and colleague, the Ranking Member, Ms. Velazquez of New York. [Chairman Manzullo's statement may be found in the appendix.] Ms. Velazquez. Thank you, Mr. Chairman. As our nation experiences a rising tech industry and a recovering manufacturing sector, we also see the increased need for skilled workers. This growing demand for skilled labor is an increasing trend in this country. As our nation struggles to sustain an economic recovery, we cannot afford to have a shortage of qualified trained workers within some of our most prominent industries. Sixty percent of all jobs are classified as skilled while only 20 percent are classified as nonskilled. Our country's failure to meet the demand for these trained workers poses a serious threat to our competitiveness in the global market and to our ability to sustain an economic recovery. Much of this has to do with the fact that the manufacturing sector has been hit hardest by the shortage. A recent report stated that more than 80 percent of manufacturers claim to have difficulty finding qualified employees and that 60 percent of manufacturers typically reject 50 percent of all applicants because of a lack of skills. At a time when technology is causing manufacturing jobs to become increasingly skilled, a high premium has been put on employee skills. Jobs continue to move overseas, and the Bush administration's policies are doing little, if anything, to help this nation's manufacturing sector. Sadly, the pool of skilled labor is not ready to meet our nation's demand, especially within the manufacturing sector. Foreign countries are providing the training that unskilled employees need, shifting even more American jobs overseas. Our nation's small businesses and manufacturers do not have the funding to offer these vital training programs. In today's hearing, we will examine the eight-week-long Republican agenda, Hire Workers Initiative. This week's focus is on lifetime learning, and once again, there are no new solutions being offered by the Republican leadership aside from the personal reemployment accounts, which are nothing more than risky schemes. Instead, the Republicans choose to go back to legislation that has already passed and already failed, and I think that it is too soon for summer reruns. The Bush administration's new job training dynamics are not conducive to meeting the needs of our nation's industries. President Bush proposed commitment to hiring workers does not match up with his actions. Despite the fact that our nation has lost over 2.8 million jobs in the manufacturing sector since the start of 2001, the Bush administration makes cuts to vital employment and training programs that benefit this industry. President Bush's request for funding for the Manufacturing Extension program is more than $66 million less than the program's funding level in 2003. The Manufacturing Extension program aids small- and medium-sized manufacturers with technical and business solutions and has made it possible for over 150,000 of our country's small businesses to tap into the expertise of knowledgeable manufacturing and business specialists all over the United States. Another vital program that has been underfunded by the Bush administration is the Trade Adjustment Assistance program. This program offers retraining to displaced workers. But most of these dislocated manufacturing employees receive no help from TAA. At a time when training programs are crucial for displaced employees, President Bush cut funding for the program. These come at a time when the number of people benefitting from TAA is on the rise, and this funding will not meet the increasing demand for the program. Cutting funding for employment and training initiatives such as these is not the way to help the manufacturing sector sustain an economic recovery while they are already experiencing a shortage of skilled workers. These cuts also hurt our small businesses which create 75 percent of all new jobs and face greater workforce-development barriers than their corporate counterparts. If President Bush truly cared out about nation's workforce, then he would start adequately funding employment and training programs that promote skilled employees. The livelihood of our nation's small manufacturers and small businesses depends on it. Thank you, Mr. Chairman. Chairman Manzullo. Thank you. [Ranking Member Velazquez's statement may be found in the appendix.] Our first witness is Emily Stover DeRocco, assistant secretary of labor for employment and training. We are going to set the clock for about five minutes, but before we do that, if you could just take a minute, Secretary DeRocco, to give us an idea what your background is. Ms. DeRocco. Certainly. Chairman Manzullo. And then if you could pull that mike closer to you. There you are. A little bit closer. Then as soon as you tell us what your background is, after a minute or so, then we will start the clock. Is that fair enough? Ms. DeRocco. Absolutely. Chairman Manzullo. It will be the same for you, Secretary Lewis. Please. Ms. DeRocco. I was appointed to this position by President Bush in June of 2001 and confirmed in August of that year. Prior to that, I served for about 10 years as executive director of the national organization that represented the gubernatorial appointees across the country responsible for the full array of employment and training workforce-development programs within their states. I had previous appointments in both the administrations of Presidents Reagan and Bush I. Chairman Manzullo. Okay. Now we will start the clock. Thank you. STATEMENT OF EMILY STOVER DeROCCO, EMPLOYMENT AND TRAINING ADMINISTRATION, DEPARTMENT OF LABOR Ms. DeRocco. Thank you so much, Mr. Chairman and Congresswoman and members of the Committee. I am very pleased to have the opportunity to testify today to discuss workforce issues to maintain the nation's leadership in world markets, with a particular emphasis on our manufacturing sector, including how we train and retrain our workers so that they are competitive in the world economy. I will summarize my written testimony quickly. In my capacity as assistant secretary of labor for employment and training, I am responsible for overseeing the nation's public workforce investment system, which provides a vast array of employment and training services to prepare youth, adults, and workers transitioning between jobs for employment in the 21st century. Most of these services are available through a network of almost 2,000 comprehensive, one- stop career centers and another 1,600 affiliate one-stop centers network. Through this network system, workers have the advantage of access to a broad range of employment and training services, including those available through the one stop that are provided by our partner programs, some 17 additional federal programs. Through our programs and some initiatives that I will describe in a moment, the Department is building a demand- driven system to provide America's economic engine, businesses, with the highest-quality workers possible and to link the two together for their mutual benefit. This relationship allows businesses to be more competitive in the global economy and allows workers to live more productive and prosperous lives. Earlier this year, the administration submitted to the Congress a report on manufacturing in America that outlined a comprehensive strategy to address the challenges facing our manufacturers. Soon, the Department of Labor will be submitting its own report highlighting trends in manufacturing employment. Several themes emerge from these reports. The first concerns the importance of the manufacturing sector, on which we can all agree. The United States is the world's leading producer of manufactured goods and, standing alone, the U.S. manufacturing sector would represent the world's fifth-largest economy. Manufacturing remains a powerful engine of economic growth in this country and is vital to the technology boom, and our manufacturing base generates enormous economic activity in other industry sectors. A second theme concerns the transformation of the manufacturing sector caused by long-term structural forces, such as the shift from low-tech manufacturing to advanced manufacturing, the greater integration of technology and production, and the globalization of production. To help ensure solid and sustainable expansion in coming years, we must recognize that some current and prospective workers have insufficient skills for the higher skilled job openings that do exist and will become more numerous in the future. When I co-chaired the Department of Commerce Manufacturing Roundtable of workforce issues, I heard directly from industry executives about skill shortages. One of the most protracted problems that employers face is the lack of skilled workers to operate their high-tech manufacturing plants. Even during the recession, as the Congresswoman cited, 80 percent of manufacturers said they had a moderate-to-serious shortage of high-quality production applicants, not just of engineers. The more pervasive problem is now the need for production workers, machinists, and craft workers skilled enough to work in the manufacturing jobs of the 21st century, and the demographics of the workforce are likely to exacerbate the shortage of skilled workers in the coming years. American manufacturers could have a difficult time finding workers to run tomorrow's factories and offices. We recognize that skills and education are now a dominant, if not decisive, factor in our ability to compete in the global economy. We must have the best-skilled workforce possible to maintain America's competitive advantage and for our continued economic growth. That is where the Department of Labor has an important role to play. Our task is not to cultivate a workforce trained for jobs listed in last week's want ads but rather to ensure that people are moving through an education and training pipeline to be prepared for the new jobs that are being created, in many cases by brand-new companies in brand- new industry sectors. We must cultivate skill sets that connect to real-world needs and real-world opportunities, and as we strive to be competitive in the global economy, we also recognize that some industries and workers will be impacted by business decisions and competitive pressures, and inevitably some workers will need to retool and retrain from the skills no longer required by declining industries to skills demanded in emerging sectors of the economy. The Department provides a vast array of services to assist workers who are transitioning between jobs, and these are outlined in detail in my prepared statement. The president has asked the Department of Labor to target those industries generating the most new jobs where the greatest skill shortages exist and focus on the talent base to fill those jobs. American manufacturing is among those sectors. As we increase our understanding of these workforce challenges, we also must improve the responsiveness of the publicly funded workforce investment system, and we are committed to doing that. First, through the reauthorization of the Workforce Investment Act, we have proposed increased flexibility and effectiveness of our training programs. Second, in his 2005 budget, the president has requested an additional $250 million to strengthen the role of community and technical colleges in training workers for these jobs. Third, personal reemployment accounts would offer additional funds for a different type of service delivery geared to an individual's needs to reattach to the employment market. And, finally, in April, President Bush announced his proposal to further reform job-training programs to provide more dollars for America's workers so they could access better training for better jobs. Taken together, our current programs and proposed initiatives will provide important tools to help address the structural changes in the manufacturing industry and will also help provide the skilled workforce needed in the manufacturing industry of the 21st century. I would be pleased to answer any questions you or other Committee members may have after the conclusion of my------. [Hon. DeRocco's statement may be found in the appendix.] Chairman Manzullo. Thank you very much. Our next witness is Honorable Edward G. Lewis, chairman of the board, National Veterans Business Development Corporation, also known as ``The Veterans Corporation.'' Mr. Lewis, we look forward to your testimony, but before we start the clock, just give us a minute, take a minute, and tell us about your background. Mr. Lewis. Thank you, Mr. Chairman. I have been on the board of directors of the Veterans Corporation since October 2001, having been appointed by President Bush, and was elected as chairman in December. Currently, I founded and run an international management and technology consulting company from the great State of Colorado. I am also heavily involved in teaching graduate and undergraduate courses at the University of Denver and the University of Colorado and have been doing both of these activities over the past 12 years. Prior to that, I was assistant secretary for information resources management and the first chief information officer in the new Department of Veterans Affairs between 1989 and 1991. Prior to that, I served in the United States Marine Corps for just under 21 years. Chairman Manzullo. Okay. We look forward to your testimony. Mr. Lewis. Thank you very much. Chairman Manzullo. Do you see how that brings things into perspective, knowing that you are a Marine for 21 years and on the veterans board, you know. Very significant. Mr. Lewis. Thank you, sir. Chairman Manzullo. Now we will start the clock. Thank you. STATEMENT OF EDWARD G. LEWIS, NATIONAL VETERANS BUSINESS DEVELOPMENT CORPORATION Mr. Lewis. Good afternoon, Mr. Chairman and distinguished members of the Committee. Thank you very much for your invitation to testify today. This is my first appearance before your Committee, and I am deeply honored to have this opportunity, particularly since your Committee is one of the congressional authorization committees for the National Veterans Business Development Corporation. As chairman of the board, as a private citizen, and as an entrepreneur, and as a longtime educator, I commend the leadership role that this Committee is providing and strongly support your efforts to bring focus on these critical education and training issues. Today, my comments on education and training are primarily focused on one group of individuals in this country, our veterans, including service-disabled veterans, but more specifically, on those veterans who are involved in entrepreneurial endeavors and small business enterprises. Let me focus on five issues from my written testimony. First, in my view, entrepreneurship is alive and well in this country. The self-employed, home-based businesses and small business enterprises are, in fact, the backbone of this nature's economic infrastructure, vitality, and strength. Many people in this country, including veterans, own small businesses and contribute significantly to domestic job growth, the overall productivity of this nation, and its competitive posture in the global marketplace. To be successful entrepreneurs, veterans must gain in-depth knowledge needed to succeed in both the start-up and growth phases of small business entrepreneurial activities. This knowledge can be gained through effective entrepreneurial education, mentoring, and counseling, not on a one-time basis but on a learning continuum throughout the life of the entrepreneurial activity. Second, there is no question that future technology innovation and information technologies are extremely important for organizations to remain competitive in the world's markets to help support job creation and growth and to meet our future challenges. To leverage the strategic value of information technologies within our organizations, we need to ``informate'' our organizations, not automate them. To evolve an Information Age society requires more effective education and training, including entrepreneurial education throughout our society. This education and training must begin at an early age and become a significant part of lifelong learning for all individuals as well as for and within organizations. It must become all encompassing to be effective. Third, congressional intent was and is clear within Public Law 106-50 passed in August 1999. Entrepreneurial, veteran- owned, small business enterprises are critical to this nation and to our national economic viability. We must and should, as a nation, support veterans in their entrepreneurial endeavors to provide them the necessary resources and capabilities to help them grow and build their small business enterprises. To be successful in supporting veteran entrepreneurship, the Veterans Corporation, established under Public Law 106-50, must facilitate and coordinate public and private resources in a dynamic collaborative effort across this country in order to provide veterans with the necessary resources and capabilities to build and grow their small business enterprises, including entrepreneurial education, mentoring, and counseling. Fourth, we are currently working with the Association of Small Business Development Centers and the VA Center for Veteran Entrepreneurship to help facilitate implementation of the provisions of the recently passed Public Law 108-183 that can provide service members and veterans who have Montgomery GI Bill benefits with funding to pay for entrepreneurial education courses. I also want to recognize and fully support the recent Veterans Earn and Learn Act to help modernize on-the-job training and apprenticeship programs reflecting today's marketplace. Fifth, and finally, the Veterans Corporation is currently in the initial stage of developing and evaluating a concept referred to as the National Veterans Entrepreneurial Education Initiative. The overall goal is to provide high-quality entrepreneurial education in the most cost-efficient and effective manner possible to as many veterans as possible, including Reserve and Guard personnel. The intent of this national initiative is to develop and provide a strategic vision and strategic leadership at the national level, building a coalition of private and public organizations for effective implementation of this initiative at the local level. The strategic initiative would include an all-encompassing, comprehensive, lifelong entrepreneurial learning continuum to include a wide range of formal and informal entrepreneurial education, training, mentoring, and counseling, and assistance for veterans in full support of their entrepreneurial endeavors and small business activities. In summary, we in the Veterans Corporation are proud of our efforts over the past 20 months in providing effective entrepreneurial education to veterans, including service- disabled veterans. Many of us also realize that for the Veterans Corporation to be truly successful in helping entrepreneurial veterans over the long term, we must be able to develop and deliver effective programs and services, including collaborative, cooperative partnerships that are unique and that directly support veteran entrepreneurship, including a dynamic, all-encompassing, lifelong-learning approach to entrepreneurial education, mentoring, and counseling. In this way, the Veterans Corporation can effectively support the goals of this Committee. Again, thank you very much, Mr. Chairman and distinguished members of the Committee, for this opportunity to express my views. I now would be pleased to answer any of your questions. [Hon. Lewis' statement may be found in the appendix.] Chairman Manzullo. Thank you. I appreciate the testimony. We have a unique situation in Rockford, Illinois. Our unemployment just fell below 10 percent for the first time in probably two years, and we are excited about that. No new manufacturing jobs have been added, but we continue to lose them. Illinois is one of four states that continues to lose manufacturing jobs at a lower pace than before. At the same time, we have a unique situation where people involved in manufacturing have placed ads in the newspaper advertising for machinists. Secretary DeRocco, you have a smile on your face that you have heard that situation before. Tell us what is going on. Can you take a guess at it? I have got an idea, but I would like to hear your ideas. Ms. DeRocco. The dynamics of each local labor market are so different, but there is a certain skill requirement in the machinist's trade that is not necessarily available in the manufacturing workforce as we have known it in the past. That is why it is so critical for this public workforce system to get smart by talking first with businesses and those who are creating jobs and have jobs available to understand what skills workers need so that we are investing this vast amount of public resources in training to those skills so that the workers can make transitions to jobs that are available as quickly and effectively as possible. We also, through reauthorization of the Workforce Investment Act, have encouraged Congress to make available more of the resources for incumbent worker training so that if there is a shift in a production process or in skill sets needed by a workforce before they are laid off, these resources can be brought to bear on behalf of those workers while they are still employed, and we do not experience more periods of unemployment. It is a skills mismatch and job availability that this system, acting as a smart intermediary that brings business and workers together effectively with the educational institutions, that can provide the training most effectively, and would make this a wise investment of public resources and a much more important system to local economies. Chairman Manzullo. That is good analysis. Just a couple of things I want to throw out, and either you want to comment on them or not touch them; that will be up to you. Maybe 50 years ago, 40 or 50 years ago, a bunch of people involved in education in this country sat down decided that there was something intrinsically wrong with people who work in shops and that machine oil was not good, that to be a successful person, you had to go to a four-year college and get a degree, and that has resulted in what I consider in this country to be an anti-manufacturing culture, that people like my father, who was a skilled machinist before he became a skilled butcher, skilled carpenter, and a skilled restaurateur, back in those days, they all worked with their hands. I looked upon the fruit of his hands with great pride. And then the technical schools and the high schools decided to scale back the classes--we called them machine shops and woodworking and automotive repairs--because the demand went down. Kids got it in their head that perhaps there was something more to life than working with your hands. And then the technical schools became centralized so the people that were going to go to college stayed at their high school, and those that were going to go into manufacturing or the ``industrial arts,'' as it was called, were bussed to a central location. Thus, you had a segregation and a division in this country. Would either of you like to comment on that? Ms. DeRocco. I would love to. Chairman Manzullo. I think that Mr. Lewis has a thought on that, too. I saw him nodding his head. Go ahead. Ms. DeRocco. Okay. We will both comment. It is true that we have experienced something of a college culture in the United States, and both the Department of Education and the Department of Labor recognize that as we look at the jobs that are being created and available. Believing that all young people and transitioning workers need a strong academic foundation to succeed in almost any field of endeavor and supporting education fully for that reason, we also have launched an initiative we call ``Skills To Build America's Future'' that we hope will re-lift the attention to and the respect for the skilled crafts and trades that are prominent in so many of our growth sectors, starting with construction and moving into manufacturing. Many of the skills that are being developed or that need to be developed to support occupations and careers in these fields have long career pathways and lifelong education and training opportunities, and certainly we in the public workforce system need to support those better. We think we need to do it in partnership with the educational system with a new vision of what vocational education in this country and career opportunities are all about. We have begun that effort, and I would be eager to share more information about that with you. Chairman Manzullo. Mr. Lewis? Mr. Lewis. I have several points that I would like to make. One, with reference to whether or not it takes a college education to succeed out there, I think Bill Gates, Michael Dell, and Tiger Woods are examples where it does not, not to demean the college education. It has its proper place as does all sorts of different training opportunities, and we should not dismiss any of these. Second, with regard to the classroom environment, two things I would like to point out, at least in my experience, and I think I have a fair amount in terms of teaching, in business schools, across the board in this country, there is not an emphasis on manufacturing in the business schools. There is maybe a course here and there but certainly not a dedicated emphasis which we have general courses, and I think that certainly is something that should be considered. How can we evolve that type of environment in order to effectively support people moving into the manufacturing environment? Third, I also want to emphasize that one of the keys to success in our organizations, including manufacturing, is clearly the role of information technologies. However, in terms of the educational process, I think in many cases we sometimes do a disservice in terms of educating people in information technologies by focusing just on the technologies themselves and not in terms of the strategic value they provide to organizations. This is an issue that needs to be emphasized within all aspects of education and particularly in the university environment. Regardless of course, whether it is accounting, whether it is operations management, whether it is finance, the role of information technology is extremely important as students then take that knowledge to the private sector in terms of their jobs, whether it is in service or manufacturing. In order to be effective, though, in those jobs, they need to better understand the role of information technology. Chairman Manzullo. Thank you. Congresswoman Velazquez? Ms. Velazquez. Thank you, Mr. Chairman. Ms. DeRocco, you mentioned that the president increased funding for the workforce development programs, but, in fact, the administration Fiscal Year 2005 budget reduces funding for such programs as Perkins, Manufacturing Enterprise program, ATP, to name a few. I have here a chart prepared by CRS with all of the programs, and when you add them up, the total cut is $125 million. So how are we going to close the skill gap to address the training needs of our workforce when you are not supplying the resources that we need? Ms. DeRocco. I am not familiar with the chart you have in front of you. Our budget reflects that our 2005 request for training and employment services under the Workforce Investment Act is, in fact, an increase from the 2004 level of appropriations, so I would be interested in comparing those numbers with you. Ms. Velazquez. I guess that the administration has a conflict between your numbers and the ones that are supplied by CRS. That is the congressional research office. Ms. DeRocco. Our training and employment services budget for the Employment and Training Administration, which leads the workforce investment system, is $3.279 billion for adults in 2005, compared to a $3.129 billion appropriation in 2004. I would also mention that, in terms of funding for the Trade Adjustment Assistance program, which you mentioned, we are providing $220 million, which is the statutory cap for training, in that program. As you know, it is a capped entitlement, so the amount available is what Congress makes available, which is $220 million------. Ms. Velazquez. You are not adding in your numbers those cut by the Department of Education within the Department of Education. That is why you get those numbers. Ms. DeRocco. In terms of the first question, you mentioned Perkins, which is at the Department of Education, and the Manufacturing Extension Partnerships, which are at the Department of Commerce, I did want to mention to you, as it relates to the Manufacturing Extension Partnerships, that we are working very closely with the MEPs in the president's high- growth, job-training initiative in advance manufacturing because in many communities they are a partner in new projects that bring together business, education, and the public workforce system and are receiving funding through the Department of Labor in addition to their appropriated level. So I just wanted you to be aware of those projects that we are working on because MEPs can be very important components of a community's economic-development plan when there continues to be a strong manufacturing presence. Ms. Velazquez. May I? Ms. DeRocco. Absolutely. Ms. Velazquez. Yes. Here you are telling me that you are working with all of the MEPs, but when we look at the budget, the president zeroed out the budget for that. Ms. DeRocco. Again, I am not familiar with the Department of Commerce budget specifically. I did not believe that they were zeroed out. I just wanted you to know that there are additional cross-agency partnerships and funding opportunities that the MEPs------. Ms. Velazquez. Can we talk for a second about the Jobs for the 21st Century Initiative---- Ms. DeRocco. Certainly. Ms. Velazquez [continuing] That represents the hallmark of the administration in terms of job training? An editorial in the Minneapolis Star Tribune found that funding for the Labor Department's key worker training programs have fallen by 10 percent since the president took office. Could you please explain how the president's plan will compensate for these cuts? Ms. DeRocco. Well, again, I cannot hold the Minneapolis Tribune up as an expert on the federal budget. According to our budgets, there has not been a 10 percent cut in terms of any of the funding for the workforce investment programs at the Department of Labor. I will say the president has added $250 million for a community college initiative that will add training opportunities for workers. He has also requested authorization for a $50 million additional investment in personnel reemployment accounts, which is not a cut in any other program but is, instead, an opportunity to add a new service-delivery option in the one-stop career center system. Ms. Velazquez. When it comes to numbers, coming from the administration--I do not know if you recall the debate on Medicare prescription drugs, numbers that were sent to us, and then after we passed the legislation and we voted on, we discovered that the White House was telling us that the numbers were not the numbers that they submitted to us. When it comes to the numbers, I really believe what CRS is sending us, and what it shows is that there is a cut in those workforce training programs within the federal government at a time when we need to provide resources because if we are saying that small businesses are the job creators, and I think that is what the president tell us when he goes around and visits small manufacturing business people, well, you know, we need to provide the resources to help them, and we are not. We are cutting them, according to the CRS. Ms. DeRocco. Again, I would also like to draw your attention and would like to share with you another set of numbers that we feel very strongly about, the strong investment in the workforce investment system and continue that investment. As you know, more than 80 percent of the dollars through the Workforce Investment Act are sent by formula down to the states and subsequently to local areas. Virtually every state of the union has carried over resources from one year to the next, resources that they have not been able to spend yet, and as long as that continues to be part of this system's financial-management picture, in tight budget situations, both the Congress and the administration seek to balance the availability of funds for programs. Ms. Velazquez. Let us talk about the states for a second. Can you please explain the Department of Labor's rule change which ended the practice of states bundling small groups of laid-off workers to reach the threshold of 50 employees needed to access national emergency grant funds? Ms. DeRocco. That actually was an incorrect press article as well that has appeared in several newspapers. This is in relation to the national emergency grants, which is a small proportion of the dislocated worker funds------. Ms. Velazquez. A lot of newspapers across the nation got the wrong information. Ms. DeRocco. The newspapers often get information wrong. It is, in fact, still the policy of the Department of Labor that there can be bundling, as I believe you called it, where there is a community-wide impact by layoffs within an industry sector or across industries, and the policy of the Department is clear. I would be glad to share with you the guidance that was issued. Ms. Velazquez. Will that apply to everybody or just rural? Ms. DeRocco. I am sorry. Just whom? Ms. Velazquez. Rural, rural communities. Ms. DeRocco. Just rural communities. The ability to go cross-industry is specifically attributable to rural areas. Ms. Velazquez. So what about nonrural communities? Ms. DeRocco. Again, the formula dislocated worker program dollars are available in every local community through their local workforce investment boards to provide exactly the same services for workers who are impacted in very small numbers throughout country, and there continue to be formula dislocated worker funds available to serve those workers. National emergency grants are an additional, supplemental source of funds for the larger dislocations, and in the case of rural communities, for a larger number of people when across industries or across sectors there is a layoff impact. Chairman Manzullo. Congressman Beauprez? Mr. Beauprez. Thank you, Mr. Chairman, and I would like to thank both of our witnesses. Secretary DeRocco, I would like to comment on something you brought up. The Community College Initiative and the personal reemployment accounts, I think, are very good solutions. The community college network out my way is doing a tremendous amount of good work. We did not rehearse this, but I want to go down the avenue that was started by the chairman. I think many times when we talk about reemploying or retraining a workforce, we are talking about solving a problem that has already been created, to a degree, and I would like to see if we cannot lessen the number of problems out there. The avenue that the chairman started down, I reflect often on the school when I went there, and we did have industrial arts, and we did have some practical training classes available. I am all for higher ed. Four of my kids have taken advantage of it. I took advantage of it, and I want to get as many doctors and professionals out there as we can possibly get, but I think the place that we are really falling down as a society are the many, many, many people that do not feel that that is where they are headed. And as a result, I have talked to a lot of school principals right in my district--I think of Jose Martinez at Jefferson High School there in Edgewater, and he put it very well. He said, I have got to find a way, a purpose, for these young boys and girls, these young men and women, to stay in school, and he said, I am struggling to give them that reason. What is the goal? What is the objective? And too often, they are out on the street because they see that as their path to the future. He started a nurse-certification program in his school. He is thinking of bringing industrial arts back. Now, the Community College Initiative, the personal reemployment accounts, if you will allow me, I see that as incentivizing a change in behavior, maybe to coin a phrase. Is there a better way we, as a society, use the Department of Labor? You, Mr. Lewis, I think one of the benefits of being a veteran is you learn how to do things while you are in service to the country. Is there a better way we ought to be incentivizing or providing the tools earlier in life for a broader perspective education? My dad got to eighth grade, but he was never out of work a day in his life because he used these. That is a pretty noble progression. If you work with your hands, it still works for me. Do either of you have ideas you would share with this Committee? Ms. DeRocco. Clearly, my colleagues at the Department of Education, clearly, both of us believe, the Department of Labor and the Department of Education, that there needs to be far better career information available to young people and to transitioning workers, knowledge about what is becoming available in the 21st century economy. There are career opportunities, jobs that we did not think of when we were in school and had never heard of, and they are being created every day. There is some responsibility on the part of the Department of Education and the Department of Labor to connect the world of work, the realities of education and the various pathways that are available in a post-secondary- education world. The post-secondary alternative should be expanded to create additional pathways to the full array of careers and occupations that are growing and available to our young people and workers, and I think my first recommendation would be that we take a much stronger role together in connecting the world of education and the world of work through good career information and leading to the kinds of guidance that will allow individuals to choose their own pathways and access these resources that are available to them to help them along those pathways. Mr. Lewis. I think this is a very, very important issue, and I think it is in a broader context, a broader issue that goes much beyond the educational environment. On one hand, when we talk about hands, I would put it in a different perspective and say that the mind is a wonderful thing if we properly evolve our capabilities to assess issues and be able to use our mind properly. What I mean by that is, all too often in my experience in education, we seem to just be going through the motions. I have a very personal view, for example, in terms of what a trend is in this country, for example, in distance learning, online education. Having taught, as I said, over 350 courses, I take a very personal view in establishing a very personal bond with each of my students, and I think education is all about that because that emanates from your home, it emanates from your family, and that is where it all begins. And so when I look at the educational models that we have out there, I become very concerned that we are distancing our teachers from our students. On one hand, I think that to be successful, to be able to reach out, to be able to work with the individual students to cultivate them, to imbue them, because I can only relate to my experiences growing up as a young man, that it is those teachers that took the time to work with me, to encourage me, not through a computer, not through, you know, go enter into some classroom, and you become a part of a group of people, but to truly work with me as an individual. That is where I think that our educational models have gone wrong. I think that our education, we should go back to the focus that it is a relationship that exists or that develops between the mentor, the teacher, as well as that student. Chairman Manzullo. Mr. Udall? Mr. Udall. Thank you, Mr. Chairman, and I thank the panel for being here today. I think you will agree with me that the real creators of jobs are small businesses. I do not think there is any doubt about that. And so, knowing that, we should want to get these programs that deal with the issues you are testifying about-- education, worker training--to small businesses, and that is very important. And there is kind of a disturbing trend here, it looks to me, and my question, I guess, is going to the Department of Labor and to the assistant secretary, but you may have an additional comment on this. The SBA's Office of Advocacy conducted two studies that looked at workforce development in small business in 1992 and 2001. The studies found that among firms with less than 25 employees the percentage who had heard of government training programs was cut in half, from 49.8 percent to 24.2 percent from 1992 to 2001. What I would like to know from the assistant secretary is what initiatives has the Department of Labor undertaken to correct this problem and increase outreach to small businesses. Can you tell us specifically what resources have been used to address this shortcoming? Ms. DeRocco. That is a very important shortcoming you have identified, congressman, and I would agree with you that the public workforce system and its resources should be known by small businesses and should be accessed by small businesses. As you know, this is a system that has devolved so that local workforce investment boards really oversee the service delivery system in communities, the one-stop career centers, and those local workforce boards are appointed by mayors or county officials, and it is through those boards that there should be broader outreach into the community and marketing of the services that are available. We really do not have as much of a direct federal role other than to encourage the------. Mr. Udall. So your answer would be the Department of Labor itself has not dedicated any resources to this kind of outreach that I am talking about. Ms. DeRocco. I guess that is not correct. We do have a partnership with the Small Business Administration specifically to work in communities and have dedicated some demonstration resources from our national activities programs to reach into communities and create small business opportunities, entrepreneurial training, and the kind of business training that many small businesses need initially. We also have a national business engagement consortium that is a number of states that we fund to create marketing materials to be used nationally by the one-stop career centers and the local boards for both small and large businesses. Washington State chairs that national business consortium. And we have full partnerships through which we also have financial support with the U.S. Chamber of Commerce and the National Association of Manufacturers to reach out to the small businesses within their memberships to better connect those small businesses with the public workforce system in communities around the country. I could tally the resources attributed to this and get that to you later, if you would like. Mr. Udall. And do you believe that you have dedicated the kind of resources to turn this around? I mean, this is a pretty dramatic drop in a ten-year period, from 49 percent to 24 percent. Ms. DeRocco. I am not familiar with that particular survey, but I would say nationally we have a minimal amount of resources that are held nationally in this workforce investment system. The majority of the resources are at the state and local level. This certainly is an area that we work closely with our state and local partners to ensure--have we done enough? Probably not. Mr. Udall. Okay. Well, I certainly think the Committee would be interested in the dollar amounts and the specifics of what you have dedicated. The same study also found that the percentage of small businesses that have ever used government training programs dropped from 15.9 percent to 4.5 over the same period. I am running out of time here, but if you could also try to let us know what the resources were that were dedicated to turning that around. Ms. DeRocco. Absolutely. Mr. Udall. Thank you. Chairman Manzullo. Congressman Bartlett? Mr. Bartlett. Thank you. I am sorry I could not have been here for your testimony. In a former life, I spent 24 years teaching in technical areas. I also worked in the business world. I worked eight years for IBM. We face two problems in our country that I do not know the answer to, and maybe you can help. When I was with IBM, we were concerned that we at IBM and we as a country were at high risk of losing our superiority in computers to Japan. I left there in '75, to give you some context for the time. For a very simple reason, we noted that every year Japan turned out more, and at least as good, scientists, mathematicians, and engineers as we did in this country, and we at IBM understood that if that trend continued, we were not going to maintain our superiority in computers. For the short term, our inability to attract bright young people to these pursuits is a risk to our superiority in economics. For the longer term, it puts us at risk for our military superiority. It will not continue to have the world's best military unless we turn out scientists, mathematicians, and engineers in large enough numbers. If you go to our technical schools today, you will notice that probably a majority of the young people who are there studying are not citizens of this country. A second problem we have is attracting people to go into skilled areas where they do things with their hands, and today you have to be pretty bright to go along with that also. We now are importing these kinds of skilled people because we cannot produce them through our education system. One of the problems is that you get what you appreciate, and I notice that the White House is not inviting academic scholars and appreciating them the way they invite athletic figures and appreciate them. And I am wondering what your suggestions are as to what we can do as a society to attract more of our bright young people to go into science, math, and engineering. By the way, today, they are increasingly going into what I consider potentially destructive pursuits. Now, we need a few of each of these, but more and more our best and brightest young people are going into careers in law and political science. Now, we need a few lawyers, and we need a few political scientists, and we have got more than a few of each of those. What is your suggestion as to how we might capture the imagination of our population and inspire our young people to go into these technical careers? I think this is what really puts us at risk in our competition with the rest of the world. Ms. DeRocco. We both have ideas. It is a little outside probably both our bailiwicks in terms of direct jurisdiction over programs, but, again, I would emphasize that in our work through the High Growth Job Training Initiative, in all sectors, from aerospace and advanced manufacturing to information technology and the emerging sectors of biotechnology and geospacial technology, without exception in these forums, executives and educators have pointed to exactly the issues you have pointed to. Number one, we need to excite the young people, which I think we do, first and foremost, by providing information about the careers and the opportunities for growth and prosperity in those careers. We do not do enough of that as a nation, and we have joined together at the Department of Education and the Department of Labor to do that. I think that is critically important. Interestingly, one of the recommendations that came from one of the forums in which the president's science adviser, John Marberger, participated was precisely your recommendation to have a very specific recognition program, recognition of excellence, for individuals in the engineering, math, and sciences fields to elevate once again, as we have in the past through the space program, the creativity and the ingenuity of our people to choose their own paths into these fields of endeavor that are so needed in every sector of our economy. Government should not choose pathways for young people or transitioning workers; that is an individual choice. We do have a responsibility to provide good information, to get that information in the hands of those who can make their own decisions about their pathways, and I think that is something that the Department of Education and the Department of Labor are now doing. Mr. Lewis. I think there are some very interesting issues here with regard to how do we motivate people to want to spend a career in these types of, as you refer to, doing things with your hands, but more specifically, with scientists and engineers. I was first educated as an aerospace engineer. Part of the problem, I think, as a society as a whole, in the past, let us say, since the 1996 time frame with the dot com boom and the focus that we have seen in this country where everybody thinks they can get rich quick by doing certain things that tends to take away from that type of emphasis on what I would call those really substantive types of areas in terms of education for science and engineering. But I think, on the other hand, when you look at the educational environment, and when we talk about mentoring and we talk about counseling, I think, both in our educational systems, secondary systems, but also at the university level, and then even more important, out in businesses, one of the things that I have seen that we have lost, and that is the whole concept--I will put it this way--that businesses, companies, working with their individual employees in terms of career development,--there are exceptions out there, but because of layoffs, because of downsizing, because of those types of issues and the factors that have put so much pressure on companies to not focus on their people, I think, has been a detriment in terms of this educational focus, and I would argue that we need a return to that. We need to have a more personal touch in working with our people and helping them to develop and focus on their careers. Chairman Manzullo. Congressman Franks? Mr. Franks. Thank you, Mr. Chairman, and thank you to the panel here. Secretary DeRocco, I know that a lot of times government's approach is to find the need, to find the desired outcome, and to try to put our heads together and come up with the best strategies in the planning and training that we can to precipitate that outcome. I am remembering some experiences in state government, and one of the things was it seemed that we were basically reverse oriented at times, and by that, I mean that we studied the problem rather than the successes. And I am just wondering if there are any models that you are working on that, whatever the job necessities are, if you go and find the young people or the people that are successfully making transitions from another career or from, say, the loss of a job, to that new job, and they do everything that can possibly be done to not only amplify their success but to try to replicate their success and other people's circumstances. Because it seems to me that with the economy, even as complex as it is, and with human behavior, as much more complex as that is, there is almost a genetic code to crack here. Certain behavior is kind of inborn and innate, and we would do far better spending time to try to cooperate with that and to try assist that, and I am just wondering, are there models to try to study successes, whether it is young people or whether it is veterans, or whoever that are successfully going into these new career opportunities and trying to replicate their successes? I was the Director of the Governor's office for children in Arizona, and when we began to think that way, we had a great deal more success. We studied successful kids, and we found some very basic commonalities, and when we tried to cooperate and incent those qualities in others, we had a lot more success, and I am just wondering if that has any bearing here. Ms. DeRocco. Hugely, and it is exactly what we are doing through the president's High Growth Job Training Initiative. We are building on successes in communities where a partnership among employers with jobs and knowledge of what skill standards are needed for workers to be successful in those jobs partner with the educational institutions so that we can create the capacity to enlarge the training available to more workers in those partnerships with our public workforce investment system, which is the source of the human capital. We look for those partnerships. We are providing incentives through additional funds to grow those partnerships and to replicate them in other communities across the nation. We are also going to highly publicize, through a Web site for the workforce system for all educational institutions and for businesses across America, exactly how these partnerships are put together so that the investment of taxpayer dollars that is devolved through our state and local workforce investment partners can replicate these successes. So you are absolutely on point. This is the way we make sure that our system responds to success and does not get bogged down in failure. The other point I wanted to make is that the small amount of national dollars available to the Department of Labor in this devolved system for models and demonstrations nationally are specifically used to model successes in other areas of the country, and we have partnered workforce boards, which are the oversight bodies for our entire service delivery system, in areas where they are successful and meeting high employment retention and earnings gains goals, with workforce boards that have not quite gotten there yet, and this peer-to-peer sharing of successes that is now occurring is very exciting and having great results in building the capacity of the system, raising the bar for the whole system, and its contribution to making more happen for more workers and more businesses across America. Mr. Lewis. If I may for the next 30 seconds, we, the Veterans Corporation, in the programs that we are starting in terms of training, entrepreneurial education, we are definitely looking at success models, both in terms of Robert Morris University in Pittsburgh and what we are trying to accomplish in Colorado as well as South Florida, and, in addition, a new concept called ``community-based organizations,'' where we have pilot tests going on in St. Louis as well as Pittsburgh. Both of those efforts, in terms of entrepreneurial education and community-based organizations, are going to provide us the successful templates to carry this throughout the country. Mr. Franks. Thank you, folks, and thank you, Mr. Chairman. Chairman Manzullo. Mr. King? Mr. King. Thank you, Mr. Chairman. I regret I was not here to hear the bulk of your testimony. However, I would reference in your written testimony, at least, Ms. DeRocco, you make reference to an increasing number of non-English speakers and that language skill is becoming a greater and greater problem. I am curious about this in a number of different ways, but one of them would be things that are brought to my attention, that we are having American citizens that are maybe second generation that are not picking up the language skills. Would you have any experience with that or any insight into that? Ms. DeRocco. I know that that is true, and this is an area where we are building a strong partnership with the Department of Education and the Adult Education program because a significant percentage of individuals who are accessing the adult education programs around the country are second- generation Americans who still have language and literacy issues, and that is impacting their ability to access employment and career ladders. So we need a much stronger connection and much more effective programs. Mr. King. Could you explain that phenomenon, how a person can be born in the United States and reach working age and not have English language skills to the point where it is difficult in the manufacturing process to communicate with someone who is a second-generation American? Ms. DeRocco. I wish I could explain the phenomenon. You would think that our public education system, if the young people are moving through it, would have attained a level of language and literacy skills------. Chairman Manzullo. Secretary, could you pull the mike a little bit closer? Ms. DeRocco. Certainly. Absolutely. I am sorry. Chairman Manzullo. Thank you. Ms. DeRocco. This is an area where our educational system needs to focus far more dramatically. We also are making the Workforce Investment Act resources available for additional language and literacy training as opposed to vocational training because there is clearly a need in many sectors of the economy. Mr. King. But I understand that with regard to people who come here without language skills. I am just going to say, I believe it is something far deeper in second-generation people who do not attain those skills. I am seeing Mr. Lewis with a little bit of animation on this, so I would like to hear from you, Mr. Lewis, on that. Mr. Lewis. I have a very specific comment. I am the recipient of what comes from the secondary school system in my teaching in universities, and my comment overall is, frankly, I am appalled at the level of grammar and writing skills that I see in my classes. I emphasize a considerable amount of writing, and I just cannot use the word anymore than it is atrocious. We need to place more emphasis on going back to the basics of reading and writing and arithmetic. I hate to say that, but the ability to communicate, orally and written, is extremely important, and they have got to learn it at the beginning of their educational process because it is extremely important as you go all the way through the universities, through any types of training programs, and ultimately in business, and if you are going to be successful in business, you have got to be able to talk and write. Mr. King. Would there be anything about the multicultural programs that we have in this country that you could identify that encourages development of English language skills? Ms. DeRocco. Encourages development of. Actually, I was thinking, as my colleague was talking, that the emphasis in the past perhaps on English as a second language rather than English as a primary language is a problem that might have at least aggravated the situation that you have identified. I am not familiar with research on that topic. I would be glad to look into it. Mr. King. Mr. Lewis? Does multiculturalism encourage English language skills or the development of those skills? Mr. Lewis. Does it encourage it? From my experience in the educational environment, frankly, from a multicultural perspective, particularly for those students, and someone mentioned earlier in terms of that we are seeing a lot more students from other countries in our colleges and universities, and I have certainly experienced that in my areas, but, frankly, these students are some of the best, and, if anything, they add to the quality of education and the educational environment for what I will call our traditional U.S. students. So both in terms of the desire to learn, the desire to put the level of effort in to learning, yes, they may have, in terms of actual English skills, there may be some lacking there, but these people add tremendous value to that educational environment. Mr. King. And, Mr. Lewis, I agree with that statement. My focus was more on the programs of multiculturalism themselves rather than the reaction of the students, and my sense of it is that as we roll out a multiculturalist agenda, we forget to promote the essential communications skills that make these people that come from all over the world successful in this country, and so I appreciate your insight into that point, and I thank the chairman. Chairman Manzullo. Mr. King, thank you. I want to get on to the second panel. We could pick up the sociological aspects perhaps at a different time. I want to thank you for coming, and then we will impanel the second panel as soon as possible. Thank you. Mr. King. Thank you, Mr. Chairman. [Pause.] Mr. Bartlett. [Presiding] I believe our second panel is in place. Thank you all very much for coming. Dr. Beth Buehlmann, vice president and executive director of the U.S. Chamber of Commerce; Brian McCarthy, chief operating officer, Computer Technology Industry; Roger Joyce, vice president of engineering, National Association of Manufacturers; Dr. Ernst Volgenau, chairman and CEO, SRA International; Matthew Coffey, president and chief operating officer, National Tooling and Machining Association; Randolph Peers, vice president for economic development, Brooklyn Chamber of Commerce; and Michael Caslin, executive director and CEO, National Foundation for Teaching Entrepreneurship. You can proceed with your testimony in that order. All of your written testimony, without objection, will be made a part of the record. We would encourage you, if you can, to limit your remarks to five minutes. Rest assured that there will be more than ample time during the question period to amplify issues of particular interest to either you or members of Congress. Thank you very much for coming, and Dr. Buehlmann. STATEMENT OF BETH B. BUEHLMANN, U.S. CHAMBER OF COMMERCE Ms. Buehlmann. Good afternoon, Mr. Chairman, Congresswoman Velazquez, and members of the Committee. I am the vice president and executive director for the Center for Workforce Preparation, a nonprofit affiliate of the U.S. Chamber of Commerce, the world's largest business federation, representing more than three million businesses and organizations. CWP is on the forefront of helping businesses, especially small- and medium-size businesses, in partnership with chambers across the country, find, use, and build resources to develop a skilled workforce and support productive workplaces. We are addressing a key employer concern, and that is finding, retaining, and advancing qualified workers. Over 90 percent of the businesses that are members of chambers are small and medium size, where the majority of job growth occurs and where you have asked me to focus the emphasis of my statement. My statement covers three points. First, in CWP surveys of small- and medium-size businesses conducted over the past three years, employers have reported difficulty in finding qualified workers due to lack of skills. In these same surveys, employers state that to remain competitive, they need qualified workers who can perform the job today and adapt to the demands of tomorrow, yet 30 percent of these employers are concerned that the skills of their workforce are not going to keep pace. Consider that, in 1950, 80 percent of jobs were classified as unskilled and that now an estimated 85 percent of all jobs are classified as skilled. Most jobs now require some post- secondary education, but the growth in the number of workers with education beyond high school will only be one-seventh of what it grew between 1980 and 2000. Many of tomorrow's jobs do not exist today, but we know that they are going to require even greater skills and education. Second, we know that a significant number of entry-level workers are not equipped with the key skills they need to succeed in an increasingly complex and technological work environment. GAO and other researchers say that training and retraining programs are most successful when they prepare individuals for a specific, existing job. CWP, with state and local chambers, fosters collaborations between post-secondary institutions, employers, and the publicly funded workforce system. Many small- and medium-size businesses, however, do not have the human resources infrastructure to train their workers in- house. They are very dependent on resources in their communities. Chambers can connect small- and medium-size businesses to these resources and can aggregate the demand of local employers to leverage those resources. They bridge the gap between employers and workforce development providers and services, connecting businesses with the best programs to meet their needs. For small- and medium-size companies, this means that chambers can make the connections with training programs and services that these businesses find difficult to make on their own, in other words, serving as a strong, employer-led, workforce intermediary. Third, as we look ahead, employers and workers are going to place even greater reliance on levels of education to address the ever-increasing skill demands of a competitive American economy. Lifelong learning for working adults, K-12, and post- secondary education all play a specific role in preparing the present and next generation of workers for the challenges of the 21st century labor market. Knowledge is being outdated at rates that are escalating faster than ever before. For example, a bachelor's degree in business now has a shelf life of just about five years. Clearly, providing continuing education opportunities for employees is no longer an option; it is a necessity to staying competitive. So what are some of the implications that can be drawn from what I have said? With 73 percent of all post-secondary education students being nontraditional students, in other words, working adults who are seeking additional education and training to return to the workforce, trying to remain current in their field, looking to increase their potential earnings, pursuing another job or even considering a career change in today's demanding economy, the policies that we have in place need to be examined in light of this growing need. We can no longer focus only on traditional students as we think about how employers and workers will learn, gain skills, and remain competitive. And with only 60 percent of ninth graders graduating, we need to strengthen our K-12 education pipeline, reduce dropout rates, require a rigorous and relevant high school curriculum, and align high school coursework with what is demanded of our students to enter college and the workforce. I tend to call this the ``I don't know/I don't care phenomenon,'' and I mention that in my testimony. Many of our graduates are prepared for neither college or the workforce. CWP, in partnership with local chambers, other workforce- development organizations, and our funders, has been instrumental in defining and demonstrating the unique role of local chambers in workforce development and education. My written testimony mentions a few examples of our work with partners such as the American Association of Community Colleges, Job Corps, the National Association of Manufacturers, and the Annie E. Casey Foundation. In conclusion, any meaningful strategy to combat the nation's workforce challenges must be met with a comprehensive education and workforce development system. We are already attempting to improve our K-12 system. We must expand our services in the post-secondary education system to accommodate adult working students. In today's and tomorrow's global economy, lifetime learning has become mandatory and should be accessible, flexible, and convenient to help maintain America's competitive workforce. I thank the Committee, and I look forward to your questions. [Ms. Buehlmann's statement may be found in the appendix.] Mr. Bartlett. Thank you. Mr. McCarthy? STATEMENT OF BRIAN A. McCARTHY, COMPUTER TECHNOLOGY INDUSTRY ASSOCIATION Mr. McCarthy. Mr. Chairman, members of the Committee, good afternoon and thank you for the opportunity to appear before you today. I am Brian McCarthy, the chief operating officer of the Computing Technology Industry Association, based in Oakbrook, Illinois. CompTIA represents more than 19,000 member companies in the IT industry, the majority of which are small-to-medium-sized enterprises. CompTIA is committed to fostering the growth of the IT industry by promoting industry standards, and growing professional IT expertise through training and certification, and developing relevant business solutions. CompTIA believes that we must promote public and private sector efforts to provide Americans with the tools they need to compete and succeed. Key among those tools is the acquisition of current and evolving IT skills, skills that are increasingly demanded in order to be successful in today's economy. The changes wrought by IT on society are transforming the fundamental nature of the workforce. As global competition intensifies, the dependency on fluent and flexible IT skills will only grow. Not surprisingly, much of the demand for these skills will be for small businesses. According to the Department of Labor, around 92 percent of all IT professional workers are in non-IT companies, and 80 percent of those professionals are working for small companies. We recently surveyed some of CompTIA's small business partners to assess the challenges they face in training their workforce. We found that it is increasingly important for small IT businesses to equip employees with essential technical training in order to support their clients' complex business systems. Small businesses are leaner and thus require highly skilled employees to perform multispecialized IT functions efficiently. Underlying this challenge is the cost of training. As a result, small businesses are forced to evaluate alternative means of training. To this end, CompTIA has developed specialized initiatives and public/private partnerships dedicated to IT training and certification across industry sectors. I would like to highlight some of these important training initiatives currently underway, the first of which is the National IT Apprenticeship System, or NIAS, jointly developed in partnership with the Department of Labor. The program places new workers under the direction of experienced IT professionals and provides a structured program for measuring practical skills and achievements, identifying weaknesses in skill gaps, and applying classroom and on-the-job training to addressing those gaps. Research studies performed by the Department of Labor and by CompTIA indicate that on-the- job training is much more effective when combined with classroom instruction than when delivered on its own. Key to the success of this program is partnering with community colleges, other educational institutions, and ultimately employers. CompTIA is also currently administering advanced technical skills training programs aimed at closing the skills gap in our nation's IT workforce. Under these programs, nearly 2,700 American technology workers in 12 states will receive advanced IT job training in the coming months in programs administered by CompTIA. Each of these states shares a key characteristic in common: a projected long-term demand for IT professionals in high-skill, high-level positions. Policy initiatives and public/private partnerships such as these can be designed to buttress the underlying training and reskilling framework needed for U.S. IT-skilled workers today, but getting Americans primed for emerging job opportunities must be a central goal of U.S. policymakers as well as the private sector. While many of these jobs will require a four- year degree, an increasing number of these positions can be filled by graduates of vocational schools and community colleges, as well as through the apprenticeship programs. In this regard, professional certification becomes an ongoing validation across all of these programs. It provides credibility, recognition of achievement, validation of technical expertise, and quality assurance. Tremendous possibilities abound for Congress to help American IT workers to adapt to broader, IC-centric changes moving through the global economy. For example, programs provided through the Workforce Investment Act and the Perkins Act are extremely valuable. Additionally, early education programs which nurture a child's interest and achievement in math and science are essential to filling future demands for America's tech workers and should be fully funded. Promoting capital investment in R&D are also key elements of a growth agenda. Just last week, H.R. 4392, the Technology Retraining and Investment Now Act, or TRAIN, was introduced, which provided a tax credit for IT training. Policies such as these will be especially helpful to small businesses, many of whom are faced with substantial hurdles to remain competitive. America must have a fluid and flexible work force. That is the end goal here. When this can happen, workers can have the tools to remain employed and employable, and companies have the human resources to meet global consumer demand and creating jobs here at home. Mr. Chairman, I would like to than you for the opportunity to testify today, and we at CompTIA, our members and staff, stand ready to help Congress understand further the dynamics at play in the U.S. and global economy, especially as they relate to the maintenance and upgrade of IT skills in the U.S. workforce. Thank you. [Mr. McCarthy's statement may be found in the appendix.] Mr. Bartlett. Thank you very much. Mr. Joyce? STATEMENT OF ROGER JOYCE, NATIONAL ASSOCIATION OF MANUFACTURERS Mr. Joyce. Thank you, Mr. Vice Chairman. I am Roger Joyce. I am vice president of engineering at the Bilco Company, a small family business started in 1926 by my grandfather, George W. Lyons, Sr. We are manufacturers of architectural-access products, with 200 employees in facilities in West Haven, Connecticut; Truman, Arkansas; and Santa Teresa, New Mexico. We are a member of the National Association of Manufacturers, the nation's oldest and largest industrial trade association, representing 14,000 member companies and 350 member associations serving manufacturers and employees in every industrial sector in all 50 states. Approximately 10,000 of NAM's members are small- and medium-sized manufacturers, of which we are one. I am also vice chair of CBIA, the Connecticut Business and Industry Association, one of NAM's statewide affiliate members. I thank you for this opportunity to discuss the importance of a strong manufacturing workforce to our country and the workforce challenges that today threaten our competitive leadership in manufacturing. A year ago, manufacturers were struggling through one of the toughest business climates in recent memory. In order to stay competitive, they tightened their belts on things like capital equipment spending, expansion plans, and hiring and training employees. Interestingly, this may sound somewhat counterintuitive. Oftentimes, the slow periods are the best times to up-skill workers. When facilities do not have to operate 24/7, it is much easier and more cost effective to take people off the line for training. And yet there are still skill shortages in manufacturing, the recent downsizing of two million manufacturing jobs notwithstanding. Skill shortages remain, and here is why. First, consider the unavoidable demographics of the labor force. The boomer generation, in every field, from teachers to machinists, are starting to retire. According to one major corporate vice president, the average age of their firm's highly skilled, highly paid machinists is 58 years' old, and there is no pipeline of replacements. Second, the march of advanced technology is infusing old industrial sectors, like mine, while creating new ones, raising skills requirements throughout the economy and creating serious skill gaps in the labor force. Third, firms already struggling with these two challenges confront a continuously globalizing economy where competition is intensifying on capabilities as well as cost. Fourth, young people today do not see manufacturing as a viable career opportunity. Changing the perception of manufacturing will require aggressive marketing of manufacturing opportunities to potential new entrants to the workforce who must have the requisite math, science, and literacy skills needed in today's manufacturing environment. The recent upturn in the economy changes none of this. In fact, as conditions improve, more job opportunities requiring higher skill levels will be created. All four of these conditions center on the skills of the labor force, which needs systematic upgrading and expansion. This argues for a new policy approach to workforce development, especially during a recession when hundreds of thousands are idled, many of whose basic education and skills are inadequate or at risk in modern manufacturing. One approach is to turn downtime into training time, something some of our European colleagues have done for decades. In our business, we use this time to train our employees in the principles of lean manufacturing. As a result, even though business activity will rise and fall, we become a stronger competitor. Until now, human resource policymakers have seen recessions as storms to be weathered. The labor force policy response was mainly income and benefit maintenance and maybe some relocation assistance. That has been the status quo, and we cannot afford to maintain the status quo. This is not about just fixing the unemployment system. The issues at stake will lead to a declining economy if we constrict ourselves with antiquated systems. We need to ratchet up our skills base now. We need to make the public workforce system more employer friendly. Supporting the 1998 Workforce Investment Act will help us more effectively match labor market demands with labor market supply. The current administration has made great strides in creating a ``dual-customer'' system, but we need to sharpen the focus because too few employers know the system even exists, or when they do, it falls short of meeting their needs for skilled and job-ready workers. As effective as the Workforce Investment Act has been, we are disappointed that funding has been reduced 10 percent and urge review of this critical area. One strategy NAM and the U.S. Chamber have successfully employed, in partnership with foundations and the U.S. Department of Labor, has been to work through their employer- intermediary organizations. In particular, business and trade associations are highly effective organizations for small business, allowing our voices to be heard and providing opportunities for us to participate in the employment and training system that often are only available to large corporations. One example of this is the three-year, $2.2 million, U.S. DOL demonstration grant for incumbent and dislocated workers, which CBIA received in 2002 to assist manufacturers with job training. Despite the recession and loss of manufacturing jobs in Connecticut, CBIA, working with both community colleges and private contractors, was able to provide training assistance to 23 companies, train over a thousand employees who took 126 courses in 60 different training areas. Courses in lean manufacturing, Six Sigma, supervisory training, teamwork, blueprint reading, CNC machining, and laser and fuel cell technology, as well as English as a second language, were made available to employees through this federal grant program. Participants in this program were better prepared for their current jobs and able to move more effectively into higher level positions. Unfortunately, it is my understanding that this demonstration grant program has been eliminated. As a result, after June 30, when this grant is completed, CBIA will no longer be able to assist manufacturers in a way that works so effectively for us. We feel that such programs should be restored and, indeed, expanded. We need to support our community college system. The president has made it clear that he does. Community colleges are the backbone of the worker education and training system, and we need to increase our investment in our communities by supporting their growth and connection to their local employers. Gateway Community College serves the greater New Haven business community by developing programs that address our specific requirements, even employer by employer, if necessary. We also need to ensure that our citizens have the financial aid they need to get access to post-secondary education that will give them good jobs and family-supporting wages. We need action on the Higher Education Act to ensure that access to funds is streamlined and available when needed, and we certainly need to strengthen the ties between higher education and the workforce needs of business. The Bilco Company is a small manufacturer, but we compete in the world marketplace. Ten years ago, we sold our products in five countries. Today, we sell in 65 countries. Our workforce must be at least as skilled as our competitors' in other countries, but we are losing this battle. The Department of Labor estimates that the skill shortage I have described will affect 10 million workers by the year 2010. A new program in Connecticut is starting to make a difference. We actively support the Connecticut State Scholars pilot program in New Haven. This program connects the school district with business to encourage eighth graders to choose a more rigorous curriculum in high school. Upon completion of this program, they are in a much better position to enter the workforce, the military, or pursue higher education opportunities. This means they are better able to compete with their peers around the world. I encourage the Committee to support the initiatives I have presented so that manufacturers like myself are in a position to compete, to grow, and to create new jobs. I thank you. [Mr. Joyce's statement may be found in the appendix.] Mr. Bartlett. Thank you. Mr. Joyce, does your company make the outside-access door for basements? Mr. Joyce. Yes, we do. That is the world-famous, Bilco basement door. Mr. Bartlett. It is, indeed. I would just like to note that when I was growing up that more people referred to the refrigerator as the ``Frigidaire'' because the Frigidaire had so dominated that market, and when you were going to buy an outside, basement-access door, you were going to buy a Bilco door, no matter who made it, because you have so dominated the market in quality and recognition. Mr. Joyce. Yes. Thank you, Mr. Chairman. My grandfather invented that product in the backyard shop, and it really was the genesis of our company, and it is a model of ingenuity, of entrepreneurship, that we still follow today. Thank you. Mr. Bartlett. And you are selling it in 65 countries today. Congratulations. Thank you. Thank you. Mr. Volgenau? STATEMENT OF ERNST VOLGENAU, SRA INTERNATIONAL Mr. Volgenau. Mr. Chairman and members of the Committee, my name is Ernst Volgenau. I am chairman and CEO of SRA International, and I am representing the Information Technology Association of America, where I am chairman of the Workforce Education Committee. The Information Technology Association of America is a leading trade association for the information technology industry. ITAA has 380 members, and SRA International is one of them. ITAA member companies represent a broad spectrum of industry sectors: computer software and services, e-commerce, enterprise systems, broadband communications, and other areas. ITAA represents companies of all sizes, from large, multibillion-dollar enterprises to small, entrepreneurial firms. I appreciate the Committee's interest in small business. I know what it is like to be part of a small company. I started SRA International in the basement of my home in 1978. Today, SRA International is an information technology consulting and system-integration company having revenue of about $600 million and about 3,300 employees. We have been on the Fortune magazine list of best places to work in America for five years in a row. Last year, SRA devoted about 65 percent of its subcontracting dollars to small businesses, and we try to treat each with fairness and respect. We very much appreciate this Committee's support for worker training, which is essential to the economic health and vitality of our country. The increasing emphasis on information technology has produced fundamental changes in the skills and work performed by the average American. As the U.S. shifted from a domestic, industrial economy to a global information economy, our workforce has changed, too. Many workers are concerned about how global sourcing, sometimes referred to as ``offshore outsourcing,'' will affect their jobs. A recent study by ITAA and Global Insight shows that offshore outsourcing causes the entire U.S. economy to perform at a higher level and actually produces a net gain in jobs and wages over time. Regardless of global sourcing, the American IT industry is still the world's leader, and that is not going to change anytime soon. However, the global marketplace for IT is becoming more competitive. Americans must recognize this and adapt to a changing economic environment through education, training, and retraining. Small businesses play a key role in ensuring our high- technology strength. They provide technology innovation, entrepreneurial vitality, and entry points for many seeking IT jobs. Small businesses generally hire workers from local communities and so have a major stake in ensuring that these individuals are adequately educated and trained. Education and training of American workers are essential in this increasingly competitive world. U.S. high-tech leadership is significantly aided by the nation's robust education and training infrastructure, institutions of higher learning, community colleges, private technical colleges, e-learning certification programs. All of these make contributions. In view of this, ITAA has four basic recommendations or observations. First, industry and the federal government should strengthen partnerships and better identify local training needs. For example, local workforce investment boards are building partnerships involving employers, community colleges, and other community organizations. Community technology centers in economically disadvantaged communities give people hands-on access to technology. These centers should be considered for use as a possible model to disseminate entry-level training. Second, companies must be aware of training resources available through various workforce-development programs. Businesses, particularly small businesses, should participate more actively through state and local workforce boards and government one-stop centers so that the communication loop is closed between those who provide training and those who need appropriately trained employees. Third, the American Society for Training and Development, ASTD, is a leading association of workplace learning professionals. ASTD notes, in their state-of-the industry report, that the technology sector spends more on IT training than any other sector surveyed. IT companies have developed innovative approaches to the use of e-learning and delivering workforce training. Fourth, the government should revise its education and training policy to help build the competitive advantage of small businesses. Now, ITAA has a number of recommendations here ranging from the H1-B training fund to No Child Left Behind, but in the interest of time, I am going to just refer you to the written testimony and say, in conclusion, that America's future clearly depends on the availability of an educated and trained IT workforce. Government, industry, academia, and individual workers share a common purpose and must work together to produce a high-tech workforce that meets the demands of the new century. Thank you. [Mr. Volgenau's statement may be found in the appendix.] Mr. Bartlett. Thank you. Mr. Coffey? STATEMENT OF MATTHEW B. COFFEY, NATIONAL TOOLING AND MACHINING ASSOCIATION Mr. Coffey. Thank you, Mr. Vice Chairman. Ladies and gentlemen, as the eighth witness on this single subject, my challenge is not a problem of knowing what to say; it is how to make it interesting to you. You have my written statement, and what I would like to do really, then, is just reflect on some of the fundamentals, as I see them. As you know, I represent the tool, die, precision machining, special machine-building industry in the United States, a trade association that has been around for 61 years, focused on education and training as its principal purpose. We have been dealing with the federal system of training and education for that entire period of time, and there is a certain point at which you say, when you look across the spectrum of federal programs and see 175 or 178 programs in this area, never has so much money and effort gone into produce so little result because we do not really see a major improvement in the quality of the applicants showing up at the door of the company. Human resources, of course, in any manufacturing company represent the competitive advantage, and in the present manufacturing environment, of course, the biggest single thing that you need to have is pricing power, and that is only available to you in this kind of a market where you have innovation, and innovation only comes from highly educated people thinking about the solution of customers' problems. We, at the same time, are experiencing a tremendous demand for continuing education, for continual learning on the part of the incumbent workforce while most federal programs are focused on entry level or focused on creating new entrants into the industry as opposed to upgrading the skills of those presently in the industry. Now, small, high-tech companies carry a heavy training expense burden. There is no question about it, and they have been doing it for years. Their competitors around the world do not have that same burden. They wind up having educational systems that make skills training mandatory from kindergarten through college and do not give students the option of one track or the other. I think, fundamentally, in education policy, we made a mistake when we divided those two, and in dividing them, we created a problem which we are living with at this point in time. The federal government, until 1993, when it got into the block grant programs, supported industry-specific training, but once it went into block grant programs, sent the money to the states under formulas, the states wound up using that training money to attract foreign investment instead of training incumbent workforce or training people at the entry level. So we have got a system that has not worked too well and that is designed for academic achievement, not mechanical skill, and as a result, as you heard earlier, more than 50 percent of applicants show up deficient in one way or the other, not knowing math, not knowing science, not knowing some of the skills that we need in our particular manufacturing industry. And the one truth that I think most people will come to is that technology is only as good as the user. You can have a very sophisticated computer sitting in front of you or a very sophisticated machine tool. If you do not know how to use it, then, you have wasted your money on the technology. So software and hardware technology are changing all the time, and workers need to be changing with them, need to be learning, need to be upgrading their skills. I really think it is time to change the federal approach, and I think we are working very hard as an organization to try to do that. I think we do need to think about once again having national training programs that are industry specific, picking those industries where we see the opportunity for continuing innovation and development and having specific national programs that lead in that direction. We have been talking for years about tax credits for small- and medium-sized businesses to ensure that they will invest in training. We have been unable to get very much support for that at any level of government here at all, but it is a real necessity. Third, I think we need to support changing the training infrastructure. We need to use the technology available to us to deliver material to people where they are, when they need it, what they need. That says that we need to use distance learning, we need to use it effectively, and we need to break away from the patterns of the old system, the old structure. And, finally, I think we need to have better federal program coordination. We have all of these programs. We have no one coordinating the efforts and the activities, and whether you are talking about the DOL or the DOC or the DOE or the TAA program or the MEP program or any of the programs that were talked about earlier, they are all little, narrow smokestacks that do not work together, that do not effectively deliver a product to the manufacturing company, and that is the great frustration. So I think we have a lot of work cut out for us. I appreciate the interest of the Committee in this subject. It is a subject I have been working on for 25 years of my career and one in which I would hope that we can start a process that does start to solve some of the problems that we face in manufacturing. Thank you. [Mr. Coffey's statement may be found in the appendix.] Mr. Bartlett. Thank you very much. Mr. Peers? STATEMENT OF RANDOLPH PEERS, BROOKLYN CHAMBER OF COMMERCE Mr. Peers. Good afternoon. My name is Randolph Peers, and I am the vice president for economic development at the Brooklyn Chamber of Commerce, and that is Brooklyn, New York. I want to thank the chairman, Congresswoman Velazquez, and the rest of the Committee for having me here testifying today. Just a little background on Brooklyn. Brooklyn is the most populous of New York City's five boroughs, with a population of two and a half million people and over 36,000 businesses. The majority of these businesses, some 67 percent, employ between one and four workers, making Brooklyn home to a true small business economy. In my testimony today, I would like to share with you the small business perspective as it relates to issues of education, training, and workforce development based on the Brooklyn chamber's seven years of direct involvement in providing workforce services to its membership. In May of 2004, the Brooklyn Chamber of Commerce released the results of a comprehensive, labor market review it conducted with support from the U.S. Chamber of Commerce's Center for Workforce Preparation. While I will not bore you with industry specifics about Brooklyn, I do want to touch upon the statistics with respect to recruitment and training by small businesses. Forty-two percent of Brooklyn businesses indicated a willingness to hire additional workers this year, up from 20 percent that actually did hire last year. That is a good thing. Of those businesses that did hire additional workers in 2003, 32 percent indicated that they had a significant problem recruiting skilled or professional employees. Of those organizations planning to hire, small businesses struggled the most with recruiting skilled and professional labor, including supervisory employees. While 82 percent of businesses overall indicated that they provide some sort of worker training, the majority, 66 percent, identified the training as informal and on the job. The number of small businesses indicating that they provide informal, on- the-job training jumped to 82 percent. Brooklyn businesses were evenly split over the importance of a college degree, with 49 percent indicating that a degree was important or very important. Small businesses seemed to value the degree least, with only 38 percent indicating a degree was important. And, finally, only a small minority of businesses of all classifications turned to the publicly funded workforce- development system for either recruitment or training assistance. Predictably, small businesses were least likely to utilize the system. The statistics contained in this labor market review give us a snapshot of a predominantly small business economy in transition. On the positive side, there were signs of emerging new sectors in the economy in finance, insurance, real estate, construction, and tourism. These jobs will require higher skills while offering more career-ladder opportunities for residents. By contrast, however, many of the existing businesses are experiencing several obstacles to recruitment and training, especially amongst the skilled professions. Additionally, a majority of these same businesses are small- and mid-sized companies, representing a myriad of obstacles that prevent them from taking advantage of the public workforce system and its resources. In many cases, an absence of a formal human resources department or a basic lack of capacity to deal with workforce issues represents the most significant challenge. Small businesses tend to focus more on immediate, bottom-line issues, not recognizing the impact of staffing, training, or employee- retention issues and the effects that they can have over the long haul. In other cases, it was simply a lack of awareness that prevents businesses from taking advantage of the public workforce-development system. Lastly, many small businesses have ambivalence towards working with what they perceive as a government-run program that appears too bureaucratic or too social services oriented. Since 1998, the Brooklyn Chamber of Commerce has operated a successful staffing service for small business. This program, called Good Help, has been at the forefront of providing various workforce-development services to the small business community by acting as an intermediary between such companies and the public workforce system and acting as a partner in the public workforce system. For small businesses, the advantage in such a service can be many. For many businesses that lack a human resource capacity, the chamber can provide the expertise to fill the void. In addition, these businesses are already working with the chamber of commerce in other ways, and the comfort of working with an established relationship increases the likelihood that the smaller employer will see the benefit in such programs and, over time, will access other publicly funded, workforce- development services. But while it is clear that business intermediaries can play an effective role in any workforce system, we must also acknowledge the need to create better synergy between economic development and workforce development. It is my belief that without greater integration, the success of any workforce- development initiative, including training initiatives, will be limited. To a certain degree, through industry-specific training initiatives, many cities are beginning to create this coordination, but we must be mindful that such large-scale training initiatives tend to benefit larger businesses that bring many jobs to the table. It is also important to recognize that small businesses, even in similar industries, have differing needs as opposed to larger companies when it comes to worker training. Whereas larger companies may be looking for higher-tech training as a means to increase worker proficiency in a particular field or on a particular piece of machinery, small companies tend to have more elementary training needs. Adult basic education, English language skills, critical thinking abilities, and soft skills proficiency are more likely to be cited by a small business as a training need. We also would like to point out that small businesses are more likely to hire lesser-skilled workers because they cannot compete with larger businesses with respect to wages and benefits. Therefore, the need for incumbent worker training that leads to career-ladder opportunities geared towards basic skills is critical for the long-term success of both the employer and the employee. Also, smaller businesses in well-established industries need a more generic basket of services that includes basic business assistance not directly related to workforce development. Such services include help with financing issues, basic business planning, access to information on nonworkforce- related incentive programs, marketing and promotion assistance, access to procurement opportunities, guidance on technology issues, and basic technical assistance related to compliance matters. It is through this type of basic development support that smaller companies become mid-sized companies and ultimately employ more workers. In these cases, the road to increased WIA outcomes is long and winding. On a system-wide level, more cities and states are examining ways to create better synergy between workforce development and economic development. In New York City, for example, last year, the Department of Employment was merged into the Department of Small Business Services. In Idaho, Governor Dirk Kempthorne recently announced the state's intention to merge its labor department and its department of commerce. In conclusion, government should play a powerful role in helping to foster greater integration between economic and workforce development beyond what is promoted through existing WIA legislation. Such integration will, in the long run, help not only large businesses, but will also empower smaller businesses to grow and become more competitive. In this process, small businesses will take advantage of workforce development and training services. Increased awareness and participation by small businesses in the workforce-development system will help to make the system more responsive to business needs and more in step with industry trends. Some suggestions for promoting a business-driven system that is more responsive to small businesses include: number one, encouraging policies that foster greater collaboration between business, education, workforce training providers, and the public workforce-development system; two, encourage policies that integrate workforce and economic development; three, create ways to promote and encourage the inclusion of intermediaries like chambers of commerce and trade associations in the marketing and delivery of workforce services as partners in the system; four, through WIA, mandate specific business services outcomes, not just job-seeker outcomes, in an effort to make the system more accountable; number five, expand opportunities and lift restrictions on incumbent worker training programs to allow for a wider range of training options; number six, allow WIA funds to be used for limited economic-development activities, create new tax incentives and wage-subsidy programs that promote new job creation as well as job retention during economic recessions; and, finally, support efforts to increase local labor market information designed to predict industry and business trends. Thank you. [Mr. Peers' statement may be found in the appendix.] Mr. Bartlett. Thank you very much. Mr. Caslin? STATEMENT OF MICHAEL J. CASLIN, NATIONAL FOUNDATION FOR TEACHING ENTREPRENEURSHIP Mr. Caslin. Thank you. The title of my presentation is ``Where Will Our Next Generation of Entrepreneurs, Our Next Generation of National Wealth Creators and Manufacturers Come From: A Call to Action for the Development of an Entrepreneurial Culture for All Americans.'' I have been CEO of NFTE, the National Foundation for Teaching Entrepreneurship, for 16 years. NFTE is a New York City-based, globally focused, entrepreneurship education foundation. The testimony I have submitted is 34 pages, which reflects our thinking over the past 16 years of working in the most impoverished communities in the world, with multigeneration, unemployed families, and how to improve their plight. I am touched by Chairman Manzullo's approach to getting to know the people who testify here today. I wanted to share with you my background. I am a grandson of a Gaelic-speaking, immigrant farmer who escaped poverty from Ireland, who came to the United States, and the one job he could get was as a mucker for the New York City police force stables. He died digging by hand the 34th Street tunnel of New York City. My grandmother and mother survived on widow's assistance and welfare and family support, and my mother worked throughout high school to support her mom and herself, and even at the young age of 75 years today, works every day. I am a son of a proud union steamfitter and photo engraver. I am a first-generation entrepreneur, a first-generation college graduate, with two sons currently enrolled in college, each of whom have their own business, and a teen daughter who is college bound, and she also has her own business. Growing up, when I went to school, it was be good, do good in school, and someone will give you a job. No one said you could create your own job. While I worked 17 jobs from the time I was nine, I did not know I was a micro-entrepreneur. I knew I had to work to earn money. My children and NFTE children know the difference between a job and creating a job and being an entrepreneur. For the last 16 years, NFTE has championed entrepreneurship education for America's low-income teens and young adults, especially for African-American and Latino youth. We have seen firsthand in programs in Brooklyn, New York City, Baltimore, Chicago, Arizona, New Mexico, First Nations, Toledo, Ohio, tremendous entrepreneurial potential. The issue is not only to attract bright and young people to this economy that is changing but also to unleash the talent of many young people who are turned off to life right now. If you go into many schools across the country, and you mention IT opportunity, you will have blank stares. Very few of them are aware of what ``IT'' means, and very few of them are enabled to pursue opportunity in the IT field in any way, shape, or form. We have found that over 60 to 70 percent of our students have never been inside a bank, so their knowledge of financial literacy and formal banking processes is very limited. Eighty percent of our students who form their own businesses are first-generation entrepreneurs, and I ask the Committee to consider that the motivation, why are we engaged, why we should learn this, is something that must be looked at in addition to the skills that are needed. We have seen all across the world the demand for the NFTE program, and that demand is really in the form of American business English and American entrepreneurship as a second language. There is a tremendous motivation to understand the code and the culture of entrepreneurship. As a lecturer at Harvard Business School and Stanford Graduate School of Business, Dartmouth--School, Duke, and an adjunct professor at Manhattanville College and also Babson on entrepreneurship and philanthropy, I can tell you firsthand that the code of wealth creation is not getting out. The understanding of how to participate in this economy is not getting out. We have seen, over time, young people, ages 11 to 18, become more economically productive members by learning the entrepreneurial process. Our strategy is to partner with schools, universities, and unleash experiential curricula, train and support youth workers. N.F.T.E. started as a `dropout`-prevention program, and we are now positioned as a turn-on program in school districts across the country, as well as in partnership with a number of community-based organizations, and it is our opinion that ownership and ownership attitude and ownership perspective is also one of the most ultimate technologies that could be promoted. The state of being literate in entrepreneurship really brings with it a joy and a value and a creativity and understanding of the wealth-creation process. Young people can begin to see how they fit in the macro and micro-economic production structure, the value chain, where they can contribute, and how they can help the nation. We can and must promote this awareness for all Americans, especially our youth, especially those living in poverty today. I am honored to represent NFTE today because this is the month where we will have graduated our one-hundred-thousandth young entrepreneur. It is a very special time for us. We started, again, in a single site in Fort Apache in the south Bronx as a dropout-prevention program. How did we do it? We did it with the private sector help. We have had a coalition of over 500 private sector sponsors, including Goldman Sachs and Microsoft. Microsoft helped NFTE create the first entrepreneurship learning system in the world on the Internet for teens and young adults. The Shelby Davis Foundation, NASDAQ, the Sandberg Foundation, Weinberg and Atlantic Philanthropies. Atlantic Philanthropies' Charles Feehey, the founder of Duty Free Shops, has taken an idea, created $3 billion in value, and is now giving it back to help disadvantaged youth in Ireland, the U.S., and South Africa. In addition, the U.S. SBA, the U.S. Department of Education, and cabinet-level members--Secretary Evans, Secretary Paige, and Secretary Chao--have all been to see NFTE in action. One of our leverages is to use university partners. We partner with Babson College, Carnegie Mellon, Georgetown, Northwestern, Stanford, Yale, and Columbia. We do that in order to get their code of wealth creation. We have identified, in working with them, 1,400 key concepts, behaviors, and practices of entrepreneurship that most adults and most young people are never exposed to. Our mission as a charity is to bring that code of the businesshood, the code of wealth creation, out so that young people can get turned on. We are experiencing this not only in the United States, where we have teachers now certified in 46 states, but we are also active in the U.K., Holland, Belgium, Germany, and Ireland, India, Argentina, countries in Africa, Latin America, and China. It seems that globally entrepreneurship is one of the fastest-growing languages in demand. Our long-term objective is to enable each low-income American worker and first-generation business owner to be sparked with the powerful knowledge of entrepreneurship and to help ignite what Policy Analyst Mike Novak refers to as ``the fire of invention,'' get people turned on. We have hope here at NFTE. We see dropouts every day. We know that they are heading for a state of despair, not to a career. Why are they giving up the American dream? We spend many, many hours with them trying to understand that. Oftentimes, it is because no one is showing them how to dream it and how to achieve it, and many do not believe it exists. Even within miles of this hearing room, we have programs in Anacostia High School where many young people just do not believe the American dream exists for them. What can we do? Well, we have to work together through more effective public policy, more innovative education curriculum, higher demands of our citizens. We have hope because we have conducted seven major research evaluations on the impact of teaching entrepreneurship to young people. We work with Harvard, Brandeis, Columbia, and Babson College Center for Entrepreneurship. We have been able to show that occupational aspirations have increased because of viewing the world as an entrepreneur. We have been able to show that independent reading, self-motivated reading, occurs once a student gets turned on to the possibilities of entrepreneurship. We have also been able to show that Latino youth become more engaged and stay more engaged in school as they learn how to not only earn money for their families as well as see the value of school and why they are there. We had a comment from Dr. Andrew Hahn of Brandeis University: ``NFTE succeeds in teaching the skills and knowledge that are important to helping prepare young Americans for careers in business ownership.'' We have been able to prove the entrepreneurship knowledge increases by 20 times. Actual business activity rates increase by 30 times the amount, and in our conversations today, we are able to make sure that our young people understand that there are four types of business in the economy today: wholesale, retail, service, and manufacturing. Being able to understand just that one element and how you can fit and how you can flow between those four areas is mission critical. While we have grown from a single school in the south Bronx near Yankee Stadium to truly a global movement, we also know that to be competitive in our world economy in the future, we must create it today over the next decade. Manufacturing is a key part, and young people can pursue careers as entrepreneurs in all types of businesses. It is our founding premise as a nation that the essence of a democratic capitalistic society lies squarely on the shoulders of each generation of productive, responsible, and business-competent Americans. We can never take this for granted. We can work together. We can create a greater strength and a greater competitive position for our country, and we will see it in the face of our children. Greatness can exist again in many cities where it is fading. We look forward to working with the members of Congress here to assure that, and we are ready to stand with you. Thank you very much. [Mr. Caslin's statement may be found in the appendix.] Mr. Bartlett. Thank you and thank you all very much for your testimony. Ms. Velazquez? Ms. Velazquez. Thank you for your testimony. This has really been quite helpful to us, and we know that we need to do better in terms of putting a comprehensive approach in the area of training, retraining, and helping small businesses. Mr. Coffey, you mentioned that there are so many training programs throughout the federal government, and we all know that they exist in the books, but one thing is the number of 140; the other thing is that some, more than one third, have either been flat funded or their funds have been cut. We have an example here of a pilot grant program in Connecticut that has been working beautifully, and yet at the end of your grant, that program is going to be zeroed out. So what we need to do is really if we want to continue to be competitive and create the meaningful jobs that we need, we have to identify those programs that really can help provide the tools and the training that will enable small businesses to be able not only to hire but to keep those workers. Another area is how can we help small businesses in the area of training and retaining those workers? We work together FREA, and I worked with Chairman Talent, who passed that legislation that will provide tax credits to small businesses for workers' retraining and training, and yet nothing happened. Has there been any discussion in terms of that legislation? Mr. Coffey. The latest discussions I have had have been with Senator Collins on the Senate side, who did attempt to put a tax credit type of provision into the Foreign Sales Corporation extraterritorial income bill, and she has now been joined by Senator Reed from Rhode Island as well in trying to put a bill together that would possibly be introduced in this session. Obviously, we have not introduced anything on this side, and we have gotten no response out of the administration to this idea. The nice thing about it is that what you are asking for is an incentive to get employers to engage in the expenditure necessary to train people. You are not asking for the federal government to pay for the whole thing; you are asking for them to give them a tax credit that is probably a tenth to a third of the cost of what they would actually expend in the training. I look forward, if we can start to build some momentum, to work with you again to try to get this legislation moving. Ms. Velazquez. The other thing is the Trade Adjustment Assistance program and the Manufacturing Extension program, both of which you mentioned in your testimony, that really are an example of programs that can get training and education to places where we need it the most, and they have proven to be effective, yet on this budget, Fiscal Year 2005, they are slated to be cut. So it seems to me that there is a disconnect between what is going on in this country in terms of our economy and small businesses as job creators and the tools that we need to provide, and there is a role for the federal government to play in helping small businesses. I would like to ask Mr. Peers and Mr. Caslin and Mr. Joyce, I know that in your program you provide English as a second language. In your experience, Mr. Caslin, do you feel that Latino youth, they are not willing, or they resist integrating, learning English as a second language? Mr. Caslin. No. I think that they want to see a way to pace themselves in to get connected, some type of process. We see the motivation there, and there is also an engagement strategy that once the students start to understand some of the concepts, the motivation to possibly read more increases without question. Ms. Velazquez. We just called New York City, the department of education, and we asked for the number of applicants that are on a waiting list, and they are telling us 90 percent of all applicants are on a waiting list in New York. So the problem is not that people do not want to learn the language; the problem is the services and resources that are available. Mr. Peers, you mentioned a variety of specific initiatives throughout the country in places as diverse as Idaho, Florida, and New York. What is the advantage of those local initiatives? By what means are they encouraged, and how are the lessons learned shared throughout the workforce-development community? Mr. Peers. I think that the biggest advantage is communication. Quite often, economic-development initiatives are going on over here, workforce initiatives are going on here, and as many of my colleagues here on the panel have already said, you know, we need to refocus our training efforts and make sure that they correspond to industry trends and to jobs of the future. That cannot happen if the two worlds are not talking and coming together. So first off, it is communication, and then, secondly, I think, once that communication occurs, they start to realize that there are very similar goals, that you cannot have effective economic development without a good workforce, and you cannot have a good workforce without having the jobs available to meet those worker needs and to grow your economy. And then you start to see more and more the leveraging of resources in creative ways, in ways that allow a maximization of efforts on both fronts. So those are the two key benefits of bringing those two together. Ms. Velazquez. Thank you, Mr. Chairman. Mr. Bartlett. Thank you. I was born in 1926, and so, through my life, I have seen a lot of technology changes. We still plowed the fields with horses when I was a little boy. Some feel that some of these technology improvements have had a dark side as well as a bright side. One of those is air conditioning. Many people would argue that our country really started downhill when they air conditioned Washington so that Congress could stay here through the summer. I think it was Will Rogers who noted that anytime the legislature is in session, the Republic is at risk, and I think that we had a kinder, gentler, less-intrusive government before we had air conditioning, and we could stay here, focused on mischief through all of the hot summer. A second technology improvement which I think, arguably, has had some very negative effects is television. I note that the more people watch television, the lower our SAT scores were in our schools. So through all of those years when television was becoming more and more important in the home, why, the SAT scores were dropping lower and lower in our schools. Our higher education institutions are a marvel of the world and the envy of the world, and to know that all you have to do is to go there to see who the students are, and most of them are not students from this country because students from all over the world come there. A little bit ago, there was a survey done of the graduates of our secondary schools in 21 countries, and we were thankful for Cypress and Sri Lanka because of the 21 countries they were the only two whose young people scored lower than our young people scored. All of you have been talking about education and training, and Mr. Lewis from the previous panel noted that if he was going to choose one word to denote the quality of the young people who came out of our K-through-12 system, it was atrocious in terms of their preparation in education. Clearly, how could we have, far and away, the best education system in the world in our graduate schools and one that is not far from the basement? Of all of the industrialized, civilized world, I think we rank at the bottom. How did we get there? Why are we doing such a tremendous job in our graduate schools and such a lousy job in our K-through-12? To what do you attribute that? Let us just go through the panel and tell me what you think. How did we get there, and what do we need to do to get out of the basement? Ms. Buehlmann. I think one of the distinctions that you have to make is you have a universal K-12 system, and if you are going to make it relevant to students, it is getting back to understanding why they are there, the context for their learning, what relevance it has to what they are going to do next, and seeing a path for them to be able to get there. I think this is also true for our teachers. I think we have to create a system where people understand that the skills that are needed to go into the workplace or into higher education are very similar and that we should get away from the notion of a lockstep education system and instead create significant on ramps and off ramps so that individuals can participate in education, understand the relevance of it, apply it, and be able to use it to advance themselves, both in post-secondary education and in the workplace. We also need to do the same in terms of our college students when many of them are graduating from college and going back to community colleges in order to get skills that are relevant to the workplace. We have to better understand that the skills of the workplace, in fact, are many times more difficult and more complex than our going to our institutions of post-secondary education. And, finally, I would suggest that we encourage people to learn throughout their lives, understand that they can get certificates and advance through those certificates, accumulate those certificates towards degrees, if they choose to, but that it is not necessarily a lockstep situation, and that parents need to understand that going into the workplace and being able to go back into education has as much relevance as continuing on and getting through it in one fell swoop. So I would say it is relevance, and it is connection to the path that we are pursuing. Mr. Bartlett. I think most of our people understand the need for lifetime education because the technology is changing so rapidly. But we have graduated, I think, more than a million people from our high schools who, quite literally, could not read their diploma. Shame on a society that permits that to happen. I think you were addressing that in your lockstep, that you cannot just------. Ms. Buehlmann. I think we also give up. There are many people who believe that if a child cannot read by the fourth grade, they are never going to be able to read, and we have programs now that indicate that in high school we have inventions we can use to teach literacy, to encourage students to see the relevance and be able to read again and connect with the world. If they are shut off at a very early age, and we give up on them, we are going to have a group of people that are not going to be encouraged to learn. Years ago, there was a book written called Pygmalion in the Classroom, and basically if we set our expectations for students not to achieve, they are not going to achieve. And so I think we have to turn ourselves around and understand that at every step of the way if we engage the student, we believe in them, we are their advocates, they will achieve, and I think we have lost that in terms of our schools today, and I think we need to regain that. I would also say that if you want to talk about some things that would encourage English as a second language and perhaps even adult basic education, to look at such tax incentives as Section 127, which is only allowable right now for college degree credit. Why not allow some of that to also be used for English-as-a-second-language training and adult basic education so we can expand the opportunities of those individuals that do not have those basic skills but need them to invest in the workplace? Mr. Bartlett. Bill Bennett, who was President Reagan's secretary of education, tells a very interesting story. After they decided that they were not going to be able to shut down what they thought was an unconstitutional federal Department of Education, they set about trying to determine what worked and what did not work in education, and they found two schools. I think they were both in Illinois. One of them spent twice as much money per child as the other one, but the poor school, the school that spent only half as much per child, year after year, had higher achievement scores on the tests. And so Bill Bennett went to visit these two high schools in Illinois to see what was going on there, why the school that had only half as much money for their kids every year scored higher on the achievement tests. And when he arrived at the school and met the principal, he said, How is it going? The principal said, We have got it tough here. We do not have much money. About all we can do is teach the three R's. And if you will think about what we do with additional money when we give it to our schools, almost always they commit it to something that competes with the three R's. The teachers do not want to teach any more hours in a day, parents do not want their kids going to school any more days in a year, and so when we give more money to education, think about what happens to the additional money you give. Very frequently, doesn't it support programs that compete with the three R's? I think that it was no accident that this school that had little money had kids that scored better because, as the principal said, About all we can do here is teach the three R's. In a former life, I was privileged to teach for 24 years. In this world, by the way, that is the closest you can come to immortality because you live on in your students, and I value those 24 years. And I noticed something that is more and more lacking in our schools today. I think where there is no discipline, there is no learning, and I think there is not substitute for an inspired and inspiring teacher. And for all of the years I taught, the most important person in the whole school system to me was the janitor. He had the school open, and it was warm, and he had some chalk on the chalkboard, and that is all I needed. The rest of administration, they could have been gone to some foreign country for a year's vacation; it would not have mattered to me. I think we need to get back to a real respect for education. If you are going to respect education, you have got to have discipline in the classroom. Where there is no discipline, I do not think there is any learning, and I have real trouble seeing discipline in many of our classrooms today. Mr. McCarthy? Mr. McCarthy. I think the key issue we are also missing is the sense of community, the sense of community between education and business. When you think of what happens with workforce investment boards, those that are successful, there is a direct tie to the skills that are being taught in the school to those being sought by employers. There seems to be the channelization of education and employment rather than at the K-through-12 level because the preparation is towards the next level of education, not necessarily towards the next level of education and other opportunities, whether they be trade and technical schools, careers immediately without any additional formal education. The community engagement and support, specifically the business community's support and its recognition by junior colleges, K-through-12 institutions, is going to be critical to reestablishing what I think will be the appropriate cause and effect associated with education. Absent that, we will continue along separate paths where, to your point, literally, the connection starts again at the graduate school, and by then, it is maybe too late at times. Mr. Bartlett. Don't you think that you get from your children and your society what you appreciate? I think our society is a long way from appreciating academic achievement. When I was younger, a good academic achiever was known as a ``square,'' and he had trouble dating the pretty girls. Pretty girls now play dumb so that they can get a date, and the bright guys are known as ``geeks'' and ``nerds.'' Is that the current terminology for bright guys? And they have trouble dating pretty girls. Don't you think that we I have some better success in our schools if we told our society we really appreciate what you are doing, and if we invited academic achievers to the White House about as often as we invite athletic achievers there and appreciate them? I just think that we do not appreciate education in this country. We appreciate the results of education, the entrepreneur, the guy who is developing all of the new things, but he got there because he educated himself very frequently in spite of an education system which continues to turn out people that, in the words of Mr. Lewis, their preparation was atrocious, was the best word he could use. Mr. Joyce, was your grandfather's last name Bilco, or how did he get the Bilco name for the door? Mr. Joyce. His last name was Lyons, and his first company was Builders Iron Company, so he took the B-I from that and the L from the family name. Mr. Bartlett. Okay. That is how he got. For those of you who do not know the Bilco door, it is the standard, and if you are going to put an outside-access door to your basement in a house when you are building it,--in another life, I built homes for about a dozen years, too--so you are going to buy a Bilco door even though somebody else manufactured it. It was still a Bilco door because your name was the characteristic name for any door that served that function. What do we need to do so that the product of our K through 12 comes somewhere near the product of our graduate schools, which is clearly the best in the world? Mr. Joyce. I have spent a lot of time in the classroom encouraging students to consider careers in manufacturing. Most are surprised that today's manufacturing environment is clean, it is high tech, it is interesting. People work in clusters and teams. They enjoy all of that. When they walk through our plant, it is not anything like they have imagined. And when we talk to eighth graders, as an example, about this Connecticut State Scholars program and encouraging them to enroll in a more rigorous curriculum so they can get the better job, they have more opportunities after high school, we asked them a simple question right up front: Where do you think, worldwide, the United States stands in terms of math and science achievement? And always the answer is one, two, or three in the world. Well, we are actually 18th and 19th, respectively, in the world, and they are shocked. How can that be? Mr. Bartlett. Who is number one in the world? Mr. Joyce. Five of the top six are Asian countries. I do not know which is the first, but five of the top six are Asians. One reason is that the culture in Asia regarding education is far different than ours. They mostly attend school six days a week, and it is another question I asked the students: Who is the student athlete here? Okay, Jim. How often do you practice your basketball? Well, every day, sir. Maybe not Sunday, but six days a week. I said, Okay. Well, that is how the students learn in Japan. They go to school six days a week. So you do not do that. You only go five days; sometimes you go four, and as every week passes, you fall behind a Japanese student, week after week after week. So what happens after four years of high school? Where do you think they are compared to us? They are number one. We are number 18. It stands to reason. So you need to practice more, and to get there, we need to challenge our students, we need to set our standards higher and our expectations higher, and there is no question in my mind that we can achieve those standards. Mr. Bartlett. You mentioned the Orient and their achievement. Several years ago, I was the commencement speaker at our two high schools in Garrett County,--there are only two--Southern High and Northern High, and Southern High had 200 graduates, and there was only one minority, and that was an Indian girl, an Asian-Indian girl, and she was the valedictorian. So in the afternoon, I went up to Northern High, and there was only one minority student there, and that was little Chinese girl, and she was carrying around a little manilla folder. I said to my wife, I wonder can it be true that she is the valedictorian? And sure enough, she was the valedictorian. Now, there were two minority students, both oriental, out of 335 kids, and they were the two top achievers. I thought, gee, maybe there is a lesson there. Mr. Volgenau? Mr. Volgenau. My company for years has supported inner-city learning centers where poor kids can come after school lets out and receive both academic and ethical education, and we have found, through that program, that there are several things that make a difference. One is parental involvement. I am thinking of our work particularly with the Darrell Green Youth Life Foundation. Their parents have to be involved. They have a very high success rate with their kids, and their parents must be involved. The other is role models, and ITAA studies again and again have pointed out that particularly for women and minority members, they need role models in the area of information technology, and that makes a difference. As long as our role models from a society standpoint are rock stars and super athletes--I love athletics. I am still involved at my age in athletics. I have always loved athletics, but the NCAA announcement, they are proud to say, is 95 percent of our athletes are going pro in a profession other than sports, and that type of thing is important. There is one other point, and that is I have got a Ph.D. in computers and automation and engineering, and one thing that has surprised me again and again and again about information technology is it is never too late. Time and again, I have seen people who have been only high school graduates who have had the courage to get involved and just the perseverance and study information technology, and they have become very, very good at it, and I have seen many people who have graduated in the liberal arts and have adapted themselves to leadership roles in the area of information technology. So it is never too late. We talk about communications. One of the problems with IT is the lack of information or, correspondingly, the data glut. There are a lot of government programs underway,--somebody mentioned the smokestacks--but a lot of businesses just do not know about them. And so ITAA for years has worked on community partnerships which involve small businesses and community colleges and the local community to try to get the information out about these training programs that already are being funded. There may not be enough nationwide, but there are plenty of them, and there is plenty of infrastructure for training in the area of IT. One final point. We think of information technology as being a bunch of PCs on desktops. That is just a very small part of it. For each one of those types of computers that is made, there is a hundred other computers that are embedded within other machines to make them operate better. So when we talk about mechanics and fixing cars, for example, those folks, too, have to have some knowledge of what happens when a computer fails, when the software fails. Thank you. Mr. Bartlett. You mentioned the involvement of parents. Several years ago, I had the opportunity to visit with Steve Forbes a small, black school in Baltimore. They would not admit a child to the school until the family made a commitment to the child's education. I was the commencement speaker at a graduation. It was not a graduation; it was a celebration. The diploma was given to the family, and then the family, the caregiver, the family then gave the diploma to the graduate, recognizing the contribution that the family made. Another interesting thing about those graduates: Every one went on to college because the principal said that they were not ready to graduate until they had been accepted in at least three colleges and had a scholarship to at least one college, and they were not ready to graduate until they had reached that. So the involvement of the family is really, really very important, and you see that. Our district has the highest number of young people admitted to our military academies, and in almost every case, and these are really the best of the best because we have more than 10 times as many apply as who are accepted in these academies, and one year we had 33, so we have a great district, but almost invariably they come from a family that gives great family support, and so your emphasizing that and education is one of the keys, I think. Mr. Volgenau. I have just one comment. Please send them to the Naval Academy. Mr. Bartlett. We sent 17 that year to the Naval Academy. Mr. Volgenau. Thank you. Mr. Bartlett. It is in our district. It is in Maryland. I represent a district just 50 miles north of here, and, of course, our school is a Maryland school. That year, 17 out of 33, just a bit over half of the kids, went. You nominate 10 for each slot. Ordinarily, you have one slot. That year we had two slots in the Naval Academy. We nominated 20, and they accepted 17 that year, really quite a phenomenal record. My colleague from New Jersey, Rodney Frelinghuysen, did an op-ed piece saying that his district had the most young people admitted to our military academies. He had fewer than we, so I, with some confidence, can say that we probably have the most. But the involvement of the family, I noticed, just visiting those young people and their families and going to the awards. It is great to go to the awards where other kids are getting a $500 and a $1,000 scholarship, and I announce that they have been living with a star who is qualified for a $250,000 scholarship. They always get the most applause--it is kind of fun--at that ceremony. Mr. Coffey? Mr. Coffey. Well, I would just go to your point about what made the four-year college and graduate curriculum work in the United States, and I think there are two significant federal policies that did that, the first being the Land Grant College Act during the Civil War, which basically formed a bridge between the agricultural industry in the United States and the educational system to create a system that built support for the small farm community in the United States and encouraged states to have major educational institutions, and I think that was the first major, significant, federal contribution to graduate education. The second major federal contribution, I think, was the GI Bill of Rights after World War II in which you basically opened higher education to a much broader potential audience than it ever would have had before. And I think, with those two acts, there was significant change in the educational system that encouraged the growth of a really first-class, excellent educational system at that level. We have heaped great praise on both of those acts for hundreds of years now, and they are held up, I think, as examples of where federal intervention did, in fact, change America rather dramatically. I do not feel we have had anything like that in elementary and secondary education. Mr. Bartlett. Some of the best courses I took at the University of Maryland were in the department of agriculture. It is a land-grant college, and my best endocrinology course was reproduction in poultry, so I am appreciative of the contribution of land-grant colleges. Before we get comments from our last two panel members, Ms. Velazquez has a couple of questions she would like to ask. Ms. Velazquez. No. Mr. Bartlett. Okay. After you. Okay. Mr. Peers? Mr. Peers. Yes. I want to hone in on the ability to connect young adults to what they are actually going to experience in the workplace. Each of my colleagues here has talked about that. So I would say is how do we increase opportunities for experiential learning, and how do we start that early enough so that students, young adults, get exposed to different careers and opportunities? Encourage co-op programs and so forth. Encourage opportunities to work part time and go to school part time even in high school. I was fortunate enough to start working at a very early age, and it exposed me to a lot of different opportunities. Another thing I would do--we try and get more and more businesses, at least in our broker role at the chamber, to come into the schools and to be part of what is happening. You know, you mentioned, Mr. Chairman, about teaching, and with all due respect, I submit you might have done this backwards, that someone of your experience and knowledge, after you have done all of these things that you have done, including served in Congress, would have a lot to offer now as a teacher. Mr. Bartlett. Well, I am only 78. I may go back. Mr. Peers. There you go. And I really believe that a lot of people go into education, and that is their only field. So teachers and guidance counselors are not exposed to what most students are going to face in the real world of work. So how do we bring people who have already experienced the world of work in many different capacities, in many different ways, and how do we bring them into the schools so that they could share this knowledge, share this wisdom, share this expertise in a way that exposes more and more of our young adults to what they are going to face? So I think we could look at that. And then, just lastly, I think we need to stop thinking it is an either/or, the either/or being you go on to graduate school or you do nothing. There are plenty of occupations that are not going to require advanced degrees. There are plenty of occupations that are going to require a very good, solid, vocational education, and to what degree do we concentrate on core competencies that are going to lend themselves to those types of occupations? If you want to be a mechanic, you do need such things as critical thinking skills, creative problem- solving skills, and that needs to be part of your curriculum when you are working with these young adults, and you have to encourage them that there are other opportunities other than just going to college. Mr. Bartlett. I appreciate you mentioning these job opportunities. We are now having to import those skills because there are far too few people with these skills available in our country, and it is because, again, we do not appreciate that. I built homes for 12 years. At the end of the day, if I had done it right, it is going to be there a hundred years from now. Most of the laws we pass in Congress, I hope, are not here a hundred years from now. It is really a lot of satisfaction in those trades, and we just are not appreciating them and not incenting our young people to go into them. Mr. Caslin? Mr. Caslin. Thank you. A couple of things on universities. How do they measure quality? I have had a number of conversations with leaders across the country of universities, and they measure it in endowment dollar per student. That is one key measure, and what that means is resources to the student. M.F.T.E. works with a number of universities who have no bridge to the community, that even though they have billions of dollars in endowment and resources for their faculty and their students, the communities that surround them are in great need, and there is no bridge. In fact, I would like to quote one of our students who grew up in west Philadelphia, and because of the NFTE program and the University of Pennsylvania Wharton Business School, he, as a junior in high school, learned how to start his own business. He then became turned on to finance. He went to Morehouse College, majored in finance. He was recruited by Morgan Stanley, went to Morgan Stanley in New York, worked there. He was recruited by Goldman Sachs, moved to London, worked for Goldman Sachs, and then at the ripe old age of 26, moved back to Brooklyn in Clinton Hill and basically now employs 20 people in the largest supper club, soul food supper club, in Brooklyn. It is called the Five Spot Soul Food Takeout and Supper Club. And Malik Armstead said, `Knowledge is key; knowledge is power.` `I think you raised the issue, as did Daniel Webster years ago: Knowledge is the true sun of the universe, for on it life and power dance in every beam.` We have found, through Gallup polls, 80 percent of students in America want to learn how to be entrepreneurs, want to control their destiny, want to get in the marketplace, and very few have access to it. That is why NFTE started. We started because teachers could hardly get the resources they needed just to do their core, and we went out and raised $180,000 our first year and now have raised nearly $70 million from the private sector over 16 years to bring entrepreneurship literacy to young people to turn them on to life. We are in India because of job riots. Imagine in northern India where the education system is working, where you have 10,000 young adults turning out with the equivalent of 1,500 on their SATs showing up for 300 or 400 jobs and people being killed in the stampede on a job riot. Two people from that community, Jaipur, came to NFTE. They had retired from the business world here in the States, and they said, We cannot sit by and retire, retirement in New Jersey, and see our homeland and a superior education system have this type of stress and conflict. Why can't we promote more entrepreneurship in northern India? N.F.T.E. is replicating in Germany, which has a very rigid, very strong math and science achievement because there are over 200,000 20-year-olds who are unemployed and without a certificate. What we are seeing in many of the accomplished systems with high achievement, there is really no entrepreneurial thinking, there is no marketplace penetration and embrace, and even in the U.K., if you do not test well at the age of 10, you are put onto a track fairly to oblivion. We have seen that in South Africa in Tanzania where, again, education systems have certain criteria and certain filter systems at a very young age which do not give young people the chance to recover or even tap their potential. So there is a flexibility to the U.S. education system which gives late bloomers a chance, and I think that is positive. There is a rigidity in some of the more formal systems across the world. The British education system, de facto, influences 60 countries through the commonwealth. It is fascinating to see that. That is why we started in London to understand how this education system works and how we can bring entrepreneurship education, and we have seen that there is one department of education and labor that coordinates the whole country, the whole United Kingdom, and so our ability to promote an idea is actually more effective and efficient in that way, whereas in the United States, the ability to promote and develop NFTE over 16 years, we have had to navigate the U.S. federal departments, the state departments of education, and then the local districts' education, superintendents, school-based management with principals. So you have 16,000 school districts that are starting to come to somewhat of the same page, but they are very, very, very decentralized. So it is an interesting struggle, and I think the biggest aspect goes back to what is the end game, and for NFTE, we see the end game as the number of productive and responsible, self- governing people per capita in a community. The more you can build that up, the more you have a chance for a safe and prosperous and just community. The more those numbers decline, the more you have people imprisoned by the tyranny of the few. Mr. Bartlett. You mentioned entrepreneurship and its importance. We are one person out of 22 in the world in America, and we have a fourth of all of the good things in the world. We use a fourth of the world's energy. We represent a fourth of the world's economy, and I think that entrepreneurship has largely been responsible for that. I think the reason that entrepreneurship has flourished here is because of our enormous respect for the rights of the individual. Implicit in our Constitution and very explicit in the first 10 amendments, which is why our founding fathers in 1791 felt compelled to make explicit what was clearly implicit in the Constitution. And as government gets bigger, and we have more of us, and we need more regulations, that respect for the rights of the individual is at risk, and I think that to the extent that that is at risk, our society is at risk. What you need to go along with that entrepreneurship, which we are fantastic at, is an education so that you can do something with that entrepreneurial spirit, and that is what we have been talking about in today's hearing, our failure, not in the graduate schools,--we are doing fantastic there--but at the lower levels to educate. Ms. Velazquez, and then I have one final question to ask before we thank you for your testimony. Ms. Velazquez. Thank you, Mr. Chairman. Ms. Buehlmann, I want to go back to the Federal Workforce Development programs, and maybe you recall the question that was posed by Mr. Udall to Ms. DeRocco mentioning the study that was conducted by the Office of Advocacy, SBA Advocacy, that shows that small businesses really do not participate in those programs that are available for them. Why do you think that Federal Workforce Development programs have such a hard time getting small businesses to participate? Ms. Buehlmann. I believe we provided to each of you a copy of our ``Rising to the Challenge Survey,'' and the thing that we found most prevalent in terms of answering that question is lack of awareness. So one of the things we are trying to do through our work is really generate awareness through chambers across this country to the resources that are available in communities to help small- and medium-sized businesses with their workforce-development concerns, issues, and requirements. It is the number one issue that they raise consistently, is how do we create a workforce system that works so that we can participate and get the skilled and quality workers that we need? Ms. Velazquez. But given the fact that we do have some programs that some of them have been either zeroed out, flat funded, but there are some that still have been funded------. Ms. Buehlmann. We have found, over time, that there is greater awareness. It has gone from 5 percent to 40 percent in terms of the surveys that we have done. We have also found that those who use it, and that is about half of the 40 percent have used it with any regularity, are very satisfied with the services they receive. So I go back to, even the National Association of Manufacturers and Jobs to the Future, a Boston- based firm that we coordinate with in one of our particular efforts--all of them found it is this issue of lack of awareness. Ms. Velazquez. Does that mean that the federal government, the Department of Labor and other agencies need to do a better job in terms of outreach? Ms. Buehlmann. From our perspective, that is very important, that there needs to be greater communication about the benefits of using the publicly funded workforce system and other resources in communities, that we need a better understanding and put a different face to those. Randy Peers mentioned, for example, that they view them as a social service. Another thing that came out in this survey is that more and more of them are viewing it as an economic-development concern and issue, and connecting it to economic development is really a way to better engage business. We also believe that if you put a business face to it, you create a communication mechanism by which you present the business case, which ultimately gets the workers they need but also gets the jobs that individuals need with family-sustaining wages, that it is a win-win for everybody in the community. So we believe that creating awareness, creating different kinds of outreach, putting the business case to it, which we can do, and talking about it is a way not only to hire individuals but to retain them, to advance them, and allow them to gain greater skills and connection to the workplace is really the way that we need to go. Ms. Velazquez. Did you share that survey with the Department of Labor? Ms. Buehlmann. Yes, and, in fact, part of what Ms. DeRocco was talking about funded this particular survey, in fact, 3,700 small- and medium-sized businesses through 70 communities throughout the country. Ms. Velazquez. Thank you. Thank you, Mr. Chairman. Mr. Bartlett. Thank you. Rather than ask you to respond, I just want to make a couple of comments and ask if you might respond for the record because what I want to spend just a moment or two on is a conundrum that I have been concerned with for quite a while now. We have been losing our manufacturing jobs for a long while now, and we are moving to a service-based economy. We are still doing pretty well as far as quality of life is concerned, but if you push this to an absurdity, clearly, it cannot go on forever. If all we do is take in each other's laundry and cut each other's hair, obviously, that is not a prescription for a viable economy, is it? I understand that wealth is created in only three kinds of activities in our society, in any society. It is created by farming, it is created by mining, and it is created by manufacturing. We have been talking an awful lot today about IT, information technology, and that involves largely computers and moving little electrons around, and I note that you cannot eat them, you cannot wear them, you cannot ride on them. They will not keep the rain off your head. Clearly, IT is a support technology, and unless that IT is used for agriculture, for mining, or for manufacturing, ultimately it really is not creating wealth, is it? And I note that our trade deficit last year was $489 billion. Our debt went up last year in this country $700 billion. They will tell you the deficit was $500 billion, but the debt went up $700 billion, and I think that if the debt went up $700 billion, there was a $700 billion deficit. The other 200, by the way, is the monies we take from the trust fund, and we pretend that they are not debt. It is the most significant we owe because we owe it to our kids and our grand kids, and shame on us because that debt is getting bigger and bigger, and we are living quite well today at their expense because when it comes their turn, not only will they have to run government on current revenues; they will have to pay back all of the money that we have borrowed from their generation. I promised, 12 years ago, when I was running that I would conduct myself so my kids and grand kids would not come and spit on my grave because of what I had done to their country. I am still trying to keep that pledge. Well, if it is true that wealth only comes from farming and from manufacturing and from mining, how did we get from where we are, with this enormous obsession with moving electrons around, to a society which is really producing wealth? I would like you to comment on it, if you would, for the record because we have imposed on your time more than we really should have. I want to thank you all very much for a very interesting session, and we stand in adjournment. [Whereupon, at 5:00 p.m., the Committee was adjourned.]