[Title 32 CFR E]
[Code of Federal Regulations (annual edition) - July 1, 2002 Edition]
[Title 32 - NATIONAL DEFENSE]
[Subtitle A - Department of Defense (Continued)]
[Chapter Vi - DEPARTMENT OF THE NAVY]
[Subchapter E - CLAIMS]
[From the U.S. Government Printing Office]


32NATIONAL DEFENSE52002-07-012002-07-01falseCLAIMSESUBCHAPTER ENATIONAL DEFENSEDepartment of Defense (Continued)DEPARTMENT OF THE NAVY
                          SUBCHAPTER E--CLAIMS



PART 750--GENERAL CLAIMS REGULATIONS--Table of Contents




                Subpart A--General Provisions for Claims

Sec.
750.1 Scope of subpart A.
750.2 Investigations: In general.
750.3 Investigations: The report.
750.4 Claims: In general.
750.5 Claims: Proper claimants.
750.6 Claims: Presentment.
750.7 Claims: Action by receiving command.
750.8 Claims: Responsibility of the adjudicating authority.
750.9 Claims: Payments.
750.10 Claims: Settlement and release.
750.11 Claims: Denial.
750.12 Claims: Action when suit filed.
750.13 Claims: Single service responsibility.
750.14-750.20 [Reserved]

                   Subpart B--Federal Tort Claims Act

750.21 Scope of subpart B.
750.22 Exclusiveness of remedy.
750.23 Definitions.

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750.24 Statutory/regulatory authority.
750.25 Scope of liability.
750.26 The administrative claim.
750.27 Information and supporting documentation.
750.28 Amendment of the claim.
750.29 Investigation and examination.
750.30 Denial of the claim.
750.31 Reconsideration.
750.32 Suits under the Federal Tort Claims Act (FTCA).
750.33 Damages.
750.34 Settlement and payment.
750.35 Attorney's fees.
750.36 Time limitations.
750.37-750.40 [Reserved]

                     Subpart C--Military Claims Act

750.41 Scope of subpart C.
750.42 Statutory authority.
750.43 Claims payable.
750.44 Claims not payable.
750.45 Filing claim.
750.46 Applicable law.
750.47 Measure of damages for property claims.
750.48 Measure of damages in injury or death cases.
750.49 Delegations of adjudicating authority.
750.50 Advance payments.
750.51 Final disposition.
750.52 Appeal.
750.53 Cross-servicing.
750.54 Payment of costs, settlements, and judgments related to certain 
          medical or legal malpractice claims.
750.55 Attorney's fees.
750.56-750.60 [Reserved]

    Subpart D--Claims Not Cognizable Under Any Other Provision of Law

750.61 Scope of subpart D.
750.62 Statutory authority.
750.63 Definitions.
750.64 Claim procedures.
750.65 Statute of limitations.
750.66 Officials with authority to settle.
750.67 Scope of liability.
750.68 Claims not payable.
750.69 Measure of damages.

    Authority: 5 U.S.C. 301; 10 U.S.C. 939, 5013, and 5148; E.O. 11476, 
3 CFR, 1969 Comp., p. 132; 32 CFR 700.206 and 700.1202.

    Source: 57 FR 4722, Feb. 7, 1992, unless otherwise noted.



                Subpart A--General Provisions for Claims



Sec. 750.1  Scope of subpart A.

    (a) General. (1) The Judge Advocate General is responsible for the 
administration and supervision of the resolution of claims arising under 
the Federal Tort Claims Act (subpart B of this part), the Military 
Claims Act (subpart C of this part), the Nonscope Claims Act (subpart D 
of this part), the Personnel Claims Act (part 751 of this chapter), the 
Foreign Claims Act, the International Agreements Claims Act pertaining 
to cost sharing of claims pursuant to international agreements, the 
Federal Claims Collection Act of 1966 (subpart A of part 757 of this 
chapter), the Medical Care Recovery Act (subpart B of part 757 of this 
chapter), and postal claims.
    (2) The Deputy Assistant Judge Advocate General (Claims and Tort 
Litigation) is the functional manager of the Navy claims system 
established to evaluate, adjudicate, and provide litigation support for 
claims arising under the acts listed above and is responsible to the 
Judge Advocate General for the management of that system. The claims 
system consists of field activities delegated claims processing and 
adjudicating authority and the attorneys and support personnel assigned 
to the Claims and Tort Litigation Division of the Office of the Judge 
Advocate General. For economy of language, Naval Legal Service Offices 
and Naval Legal Service Office Detachments are referred to as Naval 
Legal Service Command Activities.
    (3) Commanding officers of commands receiving claims are responsible 
for complying with the guidance on investigations in Secs. 750.2 and 
750.3 and the guidance on handling and forwarding claims found in 
Sec. 750.5.
    (b) This subpart A delineates general investigative and claims-
processing requirements to be followed in the handling of all incidents 
and claims within the provisions of this part. Where the general 
provisions of this subpart A conflict with the specific provisions of 
any subsequent subpart of this part, the specific provisions govern.



Sec. 750.2  Investigations: In general.

    (a) Conducting the investigation. The command where the incident 
giving rise to the claim is alleged to have happened is responsible for 
conducting an investigation in accordance with this part.

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    (b) Thorough investigation. Every incident that may result in a 
claim against or in favor of the United States shall be promptly and 
thoroughly investigated under this part. Investigations convened for 
claims purposes are sufficiently complex that they should be performed 
with the assistance and under the supervision of a judge advocate or 
other attorney. Where the command has an attorney assigned, he shall be 
involved in every aspect of the proceedings. When an attorney is not 
assigned to the investigating command, consultation shall be sought from 
the appropriate Naval Legal Service Command activity.
    (c) Recovery barred. Even when recovery may be barred by statute or 
case law, all deaths, serious injuries, and substantial losses to 
property that are likely to give rise to claims must be investigated 
while the evidence is available. Claims against persons in the naval 
service arising from the performance of their official duties shall be 
investigated as though they were claims against the United States. When 
an incident involves an actual or potential claim against the United 
States for property damage only and the total amount likely to be paid 
does not exceed $5,000.00, an abbreviated investigative report may be 
submitted. Where this monetary figure may be exceeded, but the 
circumstances indicate an abbreviated report may be adequate to preserve 
the facts and protect the Government's claims interests, approval to 
submit a limited investigative report may be sought from the nearest 
Naval Legal Service Command activity.
    (d) Developing the facts. Any investigation convened for claims 
purposes must focus on developing the facts of the incident, i.e., the 
who, what, where, when, why, and how of the matter. Opinions on the 
possible liability of the United States under any of the claims statutes 
listed above shall not be expressed. Early and continuous consultation 
with claims attorneys at Naval Legal Service Command activities is 
essential to ensure the timely development of all necessary facts, the 
identification and preservation of relevant evidence, and to void the 
need for supplemental inquiries.
    (e) Attorney work product. (1) The convening order and the 
preliminary statement of an investigative report prepared to inquire 
into the facts of an incident giving or likely to give rise to a claim 
against the United States shall include the following:

    This investigation has been convened and conducted, and this report 
prepared, in contemplation of claims adjudication and litigation and for 
the express purpose of assisting attorneys representing the interests of 
the United States.

    (2) When an investigation is prepared by or at the direction of an 
attorney representing the Department of the Navy and is prepared in 
reasonable anticipation of litigation, it is exempt from mandatory 
disclosure under the Freedom of Information Act exemption (b)(5) and is 
normally privileged from discovery in litigation under the attorney work 
product privilege. 5 U.S.C. 552(b)(5). Unless an attorney prepares the 
report or personally directs its preparation, the investigation may not 
be privileged, even if it was prepared in reasonable anticipation of 
litigation.
    (f) Advance copy. An advance copy of any investigation conducted 
because a claim has been, or is likely to be, submitted shall be 
forwarded to the Naval Legal Service Command activity claims office 
responsible for the area where the incident giving rise to the claim 
occurred.



Sec. 750.3  Investigations: The report.

    (a) Purpose. The purpose of investigations into claims incidents is 
to gather all relevant information about the incident so adjudicating 
officers can either pay or deny the claim. The essential task of the 
investigating officer is to answer the questions of who, what, where, 
when, why and how? The Navy's best interests are served when the 
investigation is thorough and is performed in a timely manner so the 
claimant can be advised promptly of the action on the claim.
    (b) Duties of the investigating officer. It is the investigating 
officer's responsibility:
    (1) To interview all witnesses to the incident and prepare summaries 
of their comments. Obtaining signed statements of Government witnesses 
is

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not necessary. Summaries of the witnesses' remarks prepared by the 
investigating officer are quite sufficient and generally expedite the 
gathering of information. On the other hand, written signed statements 
should be obtained from the claimant, wherever possible;
    (2) To inspect the property alleged to have been damaged by the 
action of Government personnel;
    (3) To determine the nature, extent, and amount of any damage, and 
to obtain pertinent repair bills or estimates and medical, hospital, and 
associated bills necessary to permit an evaluation of the claimant's 
loss;
    (4) To obtain maintenance records of the Navy motor vehicle, plane, 
or other piece of equipment involved in the claim;
    (5) To reduce to writing and incorporate into an appropriate 
investigative report all pertinent statements, summaries, exhibits, and 
other evidence considered by the investigator in arriving at his 
conclusions; and,
    (6) To furnish claim forms to any person expressing an interest in 
filing a claim and to advise such personnel where they should file their 
claim.
    (c) Content of the report. The written report of investigation shall 
contain information answering the questions mentioned in Sec. 750.3(a) 
and, depending on the nature of the incident, will include the 
following:
    (1) Date, time, and exact place the accident or incident occurred, 
specifying the highway, street, or road;
    (2) A concise but complete statement of the incident with reference 
to physical facts observed and any statements by the personnel involved;
    (3) Names, grades, organizations, and addresses of military 
personnel and civilian witnesses;
    (4) Opinions as to whether military or civilian employees involved 
in the incident were acting within the scope of their duties at the 
time;
    (5) Description of the Government property involved in the incident 
and the nature of any damage it sustained; and,
    (6) Descriptions of all private property involved.
    (d) Immediate report of certain events. The Navy or Marine Corps 
activity most directly involved in the incident shall notify the Judge 
Advocate General and the appropriate adjudicating authority immediately 
by message, electronic mail, or telephone in any of the following 
circumstances:
    (1) Claims or possible claims arising out of a major disaster or out 
of an incident giving rise to five or more possible death or serious 
injury claims.
    (2) Upon filing of a claim that could result in litigation that 
would involve a new precedent or point of law.
    (3) Claims or possible claims that involve or are likely to involve 
an agency other than the Department of the Navy.
    (e) Request for assistance. When an incident occurs at a place where 
the naval service does not have an installation or a unit conveniently 
located for conducting an investigation, the commanding officer or 
officer in charge with responsibility for performing the investigation 
may request assistance from the commanding officer or officer in charge 
of any other organization of the Department of Defense. Likewise, if a 
commanding officer or officer in charge of any other organization of the 
Department of Defense requests such assistance from a naval commanding 
officer or officer in charge, the latter should normally comply. If a 
complete investigation is requested it will be performed in compliance 
with the regulations of the requested service. These investigations are 
normally conducted without reimbursement for per diem, mileage, or other 
expenses incurred by the investigating unit or installation.
    (f) Report of Motor Vehicle Accident, Standard Form 91. RCS OPNAV 
5100-6. The operator of any Government motor vehicle involved in an 
accident of any sort shall be responsible for making an immediate report 
on the Operator's Report of Motor Vehicle Accident, Standard Form 91. 
This operator's report shall be made even though the operator of the 
other vehicle, or any other person involved, states that no claim will 
be filed, or the only vehicles involved are Government owned. An 
accident shall be reported by the operator regardless of who was 
injured, what property was damaged, or who was responsible. The 
operator's report shall be referred to the investigating officer, who 
shall be responsible for examining it

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for completeness and accuracy and who shall file it for future reference 
or for attachment to any subsequent investigative report of the 
accident.
    (g) Priority of the investigation. To ensure prompt investigation of 
every incident while witnesses are available and before damage has been 
repaired, the duties of an investigating officer shall ordinarily have 
priority over any other assignments he may have.
    (h) Contents of the report of investigation. The report should 
include the following items in addition to the requirements in 
Sec. 750.3(c):
    (1) If pertinent to the investigation, the investigating officer 
should obtain a statement from claimant's employer showing claimant's 
occupation, wage or salary, and time lost from work as a result of the 
incident. In case of personal injury, the investigating officer should 
ask claimant to submit a written statement from the attending physician 
setting forth the nature and extent of injury and treatment, the 
duration and extent of any disability, the prognosis, and the period of 
hospitalization or incapacity.
    (2) A Privacy Act statement for each person who was asked to furnish 
personal information shall be provided. Social Security numbers of 
military personnel and civilian employees of the U.S. Government should 
be included in the report but should be obtained from available records, 
not from the individual.
    (3) Names, addresses, and ages of all civilians or military 
personnel injured or killed; names of insurance companies; information 
on the nature and extent of injuries, degree of permanent disability, 
prognosis, period of hospitalization, name and address of attending 
physician and hospital, and amount of medical, hospital, and burial 
expenses actually incurred; occupation and wage or salary of civilians 
injured or killed; and names, addresses, ages, relationship, and extent 
of dependency of survivors of any such person fatally injured should be 
included.
    (4) If straying animals are involved, a statement as to whether the 
jurisdiction has an ``open range law'' and, if so, reference to such 
statute.
    (5) A statement as to whether any person involved violated any State 
or Federal statute, local ordinance, or installation regulation and, if 
so, in what respect. The statute, ordinance, or regulation should be set 
out in full.
    (6) A statement on whether a police investigation was made. A copy 
of the police report of investigation should be included if available.
    (7) A statement on whether arrests were made or charges preferred, 
and the result of any trial or hearing in civil or military courts.
    (i) Expert opinions. In appropriate cases the opinion of an expert 
may be required to evaluate the extent of damage to a potential 
claimant's property. In such cases the investigating officer should 
consult Navy-employed experts, experts employed by other departments of 
the U.S. Government, or civilian experts to obtain a competent 
assessment of claimant's damages or otherwise to protect the 
Government's interest. Any cost involved with obtaining the opinion of 
an expert not employed by the Navy shall be borne by the command 
conducting the investigation. Any cost involved in obtaining the opinion 
of a Navy-employed expert shall be borne by the command to which the 
expert is attached. Medical experts shall be employed only after 
consultation with the Chief, Bureau of Medicine and Surgery.
    (j) Action by command initiating the investigation and subsequent 
reviewing authorities. (1) The command initiating the investigation in 
accordance with Sec. 750.3 or Sec. 750.5 shall review the report of 
investigation. If additional investigation is required or omissions or 
other deficiencies are noted, the investigation should be promptly 
returned with an endorsement indicating that a supplemental 
investigative report will be submitted. If the original or supplemental 
report is in order, it shall be forwarded by endorsement, with any 
pertinent comments and recommendations. An advance copy of the 
investigation shall be forwarded to the Naval Legal Service Command 
activity having territorial responsibility for the area where the 
incident giving rise to the claim occurred as indicated in 
Sec. 750.34(c)(2)(ii).
    (2) A reviewing authority may direct that additional investigation 
be conducted, if considered necessary. The

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initial investigation should not be returned for such additional 
investigation, but should be forwarded by an endorsement indicating that 
the supplemental material will be submitted. The report shall be 
endorsed and forwarded to the next-level authority with appropriate 
recommendations including an assessment of the responsibility for the 
incident and a recommendation as to the disposition of any claim that 
may subsequently be filed. If a reviewing authority may be an 
adjudicating authority for a claim subsequently filed, one copy of the 
report shall be retained by such authority for at least 2 years after 
the incident.
    (3) It is essential that each investigative report reflect that a 
good faith effort was made to comply with the Privacy Act of 1974 (5 
U.S.C. 552a) as implemented by 32 CFR part 701, subpart F. Any 
indication of noncompliance shall be explained either in the preliminary 
statement or the forwarding endorsements and, when required, corrected. 
The adjudicating Naval Legal Service Command activity listed in 
Sec. 750.34(c)(2)(ii) has the responsibility to ensure that remedial 
action is taken to rectify noncompliance indicated in the investigative 
report prior to forwarding the report to the Judge Advocate General.



Sec. 750.4  Claims: In general.

    (a) Claims against the United States. Claims against the United 
States shall receive prompt and professional disposition. Every effort 
will be made to ensure an investigation is thoroughly and accurately 
completed, the claimant's allegations evaluated promptly, and where 
liability is established, a check issued as quickly as possible to 
prevent further harm to a meritorious claimant. Similarly, claims not 
payble will be processed promptly and the claimant advised of the 
reasons for the denial.
    (b) Claims in favor of the United States. Potential claims in favor 
of the United States will be critically evaluated and, where 
appropriate, promptly asserted and aggressively pursued.
    (c) Assistance to Claimants. Claimants or potential claimants who 
inquire about their rights or the procedures to be followed in the 
resolution of their claims will be referred to a claims officer. The 
officer will provide claim forms, advise where the forms should be 
filed, and inform the requester of the type of subtantiating information 
required. Claims officers may provide advice on the claims process but 
shall not provide advice or opinions about the merits or the wisdom of 
filing a particular claim. While claims officers have a responsiblity to 
provide general information about claims, they must consider 18 U.S.C. 
205 which makes it a crime for an officer or employee of the United 
States to act as an agent or an attorney in the prosecution of any claim 
against the United States.



Sec. 750.5  Claims: Proper claimants.

    (a) Damage to property cases. A claim for damage to, or destruction 
or loss of, property shall be presented by the owner of the property or 
a duly authorized agent or legal representative. ``Owner'' includes a 
bailee, lessee, or mortgagor, but does not include a mortgagee, 
conditional vendor, or other person having title for security purposes 
only.
    (b) Personal injury and death cases. A claim for personal injury 
shall be presented by the person injured or a duly authorized agent or 
legal representative, or, in the case of death, by the properly 
appointed legal representative of the deceased's estate or survivor 
where authorized by State law.
    (c) Subrogation. A subrogor and a subrogee may file claims jointly 
or separately. When separate claims are filed and each claim 
individually is within local adjudicating authority limits, they may be 
processed locally, even if the aggregate of such claims exceeds local 
monetary jurisdiction, if they do not exceed the sum for which approval 
of the Department of Justice is required (currently, $100,000.00) under 
the Federal Tort Claims Act. Where they exceed this amount, they shall 
be referred to the Claims and Tort Litigation Division.
    (d) Limitation on transfers and assignment. All transfers and 
assignments made of any claim upon the United States, and all powers of 
attorney, orders, or other authorities for receiving payment of any such 
claim, are absolutely null and void unless they are

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made after the allowance of such a claim, the ascertainment of the 
amount due, and the issuing of a warrant for the payment thereof. 31 
U.S.C. 203. This statutory provision does not apply to the assignment of 
a claim by operation of law, as in the case of a receiver or trustee in 
bankruptcy appointed for an individual, firm, or corporation, or the 
case of an administrator or executor of the estate of a person deceased, 
or an insurer subrogated to the rights of the insured.



Sec. 750.6  Claims: Presentment.

    (a) Written demand and Standard Form 95. A claim shall be submitted 
by presenting a written statement with the amount of the claim expressed 
in a sum certain, and, as far as possible, describing the detailed facts 
and circumstances surrounding the incident from which the claim arose. 
The Claim for Damage or Injury, Standard Form 95, shall be used whenever 
practical for claims under the Federal Tort and Military Claims Acts. 
Claims under the Personnel Claims Act shall be submitted on DD Form 
1842. The claim and all other papers requiring the signature of the 
claimant shall be signed by the claimant personally or by a duly 
authorized agent. If signed by an agent or legal representative, the 
claim shall indicate the title or capacity of the person signing and be 
accompanied by evidence of appointment. When more than one person has a 
claim arising from the same incident, each person shall file a claim 
separately. A subrogor and a subrogee may file a claim jointly or 
separately.
    (b) To whom submitted. Claims under the Federal Tort and Military 
Claims Acts shall be submitted to the commanding officer of the Navy or 
Marine Corps activity involved, if known. Otherwise, they shall be 
submitted to the commanding officer of any Navy or Marine Corps 
activity, preferably the one nearest to where the accident occurred, the 
local Naval Legal Service Command activity, or to the Judge Advocate 
General, 200 Stovall Street, Alexandria, VA 22332-2400.



Sec. 750.7  Claims: Action by receiving command.

    (a) Record date of receipt. The first command receiving a claim 
shall stamp or mark the date of recipt on the letter or claim form. The 
envelope in which the claim was received shall be preserved.
    (b) Determine the military activity involved. The receiving command 
shall determine the Navy or Marine Corps activity most directly involved 
with the claim--usually the command where the incident is alleged to 
have occurred--and forward a copy of the claim to that activity. The 
original claim (and the transmittal letter, if a copy is forwarded to a 
more appropriate activity) should immediately be sent to the servicing 
Naval Legal Service Command activity claims office.
    (c) Initiate an investigation. An investigation under this part 
shall be commenced immediately by the command most directly involved 
with the claim. Once the investigation has been completed, an advance 
copy shall be forwarded by the convening authority to the Naval Legal 
Service Command activity providing claims support. Waiting until 
endorsements have been obtained before providing a copy of the 
investigation to the cognizant claims adjudicating authority is neither 
required nor desirable. The facts of the incident must be made known to 
cognizant claims personnel as soon as possible.



Sec. 750.8  Claims: Responsibility of the adjudicating authority.

    (a) Reviewing prior actions. The adjudicating authority determines 
whether an adequate investigation has been conducted, whether the 
initial receipt date is recorded on the face of the claim, and whether 
all holders of the investigation, if completed, are advised of the 
receipt of the claim.
    (b) Determining sufficiency of the claim. The claim should be 
reviewed and a determination of its sufficiency made. If the claim is 
not sufficient as received, it shall be returned to the party who 
submitted it along with an explanation of the insufficiency. This does 
not constitute denial of the claim. The claim

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shall not be considered ``presented'' until it is received in proper 
form.
    (c) Adjudicating the claim. (1) The adjudicating authority shall 
evaluate and either approve or disapprove all claims within its 
authority, except where the payment of multiple Federal Torts Claims Act 
claims arising from the same incident will exceed $100,000.00 in the 
aggregate and thereby require approval of the Department of Justice. In 
this latter instance, the claims and the investigative report shall be 
forwarded to the Judge Advocate General for action.
    (2) The adjudicating authority shall evaluate and, where liability 
is established, attempt to settle claims for amounts within its 
adjudicating authority. Permission of higher authority to conduct 
settlement negotiations to effect such settlements is not necessary. 
Negotiation at settlement figures above the adjudicating authority's 
payment limits may be attempted if the claimant is informed that the 
final decision on the claim will be made at a higher level.
    (3) If a claim cannot be approved, settled, compromised, or denied 
within the adjudicating authority limits established in this 
instruction, the claim shall be referred promptly to the Judge Advocate 
General. The following materials shall be forwarded with the claim:
    (i) An official endorsement or letter of transmittal containing a 
recommendation on resolution of the claim.
    (ii) A memorandum of law containing a review of applicable law, an 
evaluation of liability, and recommendation on the settlement value of 
the case. This memorandum should concentrate on the unusual aspects of 
applicable law, chronicle the attempts to resolve the claim at the local 
level, provide information about the availability of witnesses, and 
outline any other information material to a resolution of the claim, 
i.e. prior dealings with the claimant's attorney, local procedural 
rules, or peculiarities that may make trial difficult. The memorandum 
should not repeat information readily obtained from the investigative 
report and should be tailored to the complexity of the issues presented. 
An abbreviated memorandum should be submitted if the claim is 
statutorily barred because of the statute of limitations or Federal 
Employees' Compensation Act or otherwise barred because of the Feres 
doctrine.
    (iii) The original investigative report and all allied papers.
    (iv) The original claim filed by the claimant (and the envelope in 
which it arrived, if preserved). The adjudicating authority shall retain 
at least one copy of all papers forwarded to the Judge Advocate General 
under this section.
    (d) Preparing litigation reports. A litigation report is prepared 
when a lawsuit is filed and a complaint received. The report is 
addressed to the Department of Justice official or the U.S. Attorney 
having cognizance of the matter. The report is a narrative summary of 
the facts upon which the suit is based and has as enclosures the claims 
file and a memorandum of law on the issues presented.
    (1) When the claim has been forwarded to the Judge Advocate General 
prior to the initiation of a suit, litigation reports originate in the 
Claims and Tort Litigation Division of the Office of the Judge Advocate 
General.
    (2) When, however, the claim has not been forwarded and is still 
under the cognizance of the Naval Legal Service Command claims office, 
that command will ordinarily be required to prepare and forward the 
litigation report to the requesting organization. In this instance, the 
litigation report should be sent directly to the cognizant Department of 
Justice official or U.S. Attorney with a copy of the report and all 
enclosures to the Judge Advocate General.



Sec. 750.9  Claims: Payments.

    Claims approved for payment shall be expeditiously forwarded to the 
disbursing office or the General Accounting Office depending on the 
claims act involved and the amount of the requested payment. Generally, 
payment of a Federal tort claim above $2,500.00 requires submission of 
the payment voucher to the General Accounting Office. All other field 
authorized payment vouchers are submitted directly to the servicing 
disbursing office for payment.

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Sec. 750.10  Claims: Settlement and release.

    (a) Fully and partially approved claims. When a claim is approved 
for payment in the amount claimed, no settlement agreement is necessary. 
When a federal tort, military, or non-scope claim is approved for 
payment in a lesser amount than that claimed, the claimant must indicate 
in writing a willingness to accept the offered amount in full settlement 
and final satisfaction of the claim. In the latter instance, no payment 
will be made until a signed settlement agreement has been received.
    (b) Release. (1) Acceptance by the claimant of an award or 
settlement made by the Secretary of the Navy or designees, or the 
Attorney General or designees, is final upon acceptance by the claimant. 
Acceptance is a complete release by claimant of any claim against the 
United States by reason of the same subject manner. Claimant's 
acceptance of an advance payment does not have the same effect.
    (2) The claimant's acceptance of an award or settlement made under 
the provisions governing the administrative settlement of Federal tort 
claims or the civil action provisions of 28 U.S.C. 1346(b) also 
constitutes a complete release of any claim against any employee of the 
Government whose act or omission gave rise to the claim.



Sec. 750.11  Claims: Denial.

    A final denial of any claim within this chapter shall be in writing 
and sent to the claimant, his attorney, or legal representative by 
certified or registered mail with return receipt requested. The denial 
notification shall include a statement of the reason or reasons for the 
denial. The notification shall include a statement that the claimant 
may:
    (a) If the claim is cognizable under the Federal Tort Claims Act, 
file suit in the appropriate United States District Court within 6 
months of the date of the denial notification.
    (b) If the claim is cognizable under the Military Claims Act, appeal 
in writing to the Secretary of the Navy within 30 days of the receipt of 
the denial notification. The notice of denial shall inform the claimant 
or his representative that suit is not possible under the Act.



Sec. 750.12  Claims: Action when suit filed.

    (a) Action required of any Navy official receiving notice of suit. 
The commencement, under the civil action provisions of the Federal Tort 
Claims Act (28 U.S.C. 1346(b)), of any action against the United States 
and involving the Navy, that comes to the attention of any official in 
connection with his official duties, shall be reported immediately to 
the commanding officer of the servicing Naval Legal Service Command 
activity who shall take any necessary action and provide prompt 
notification to the Judge Advocate General. The commencement of a civil 
action against an employee of the Navy for actions arising from the 
performance of official duties shall be reported in the same manner.
    (b) Steps upon commencement of civil action. Upon receipt by the 
Judge Advocate General of notice from the Department of Justice or other 
source that a civil action involving the Navy has been initiated under 
the civil action provisions of the Federal Tort Claims Act, and there 
being no investigative report available at the headquarters, a request 
shall be made to the commanding officer of the appropriate Naval Legal 
Service Command activity for an investigative report into the incident. 
If there is not a completed investigation, the request shall be 
forwarded to the appropriate naval activity to convene and complete such 
a report. The commanding officer of the Naval Legal Service Command 
activity shall determine whether an administrative claim had been filed 
and, if available information indicates none had, advise the Office of 
the Judge Advocate General (Claims and Tort Litigation Division) 
immediately.



Sec. 750.13  Claims: Single service responsibility.

    (a) The Department of Defense has assigned single-service 
responsibility for processing claims in foreign countries under the 
following acts. The

[[Page 391]]

service and country assignments are in DODDIR 5515.8 of 9 June 1990.\1\
---------------------------------------------------------------------------

    \1\ Copies may be obtained if needed, from Commanding Officer, U.S. 
Naval Publications and Forms Center, 5801 Tabor Avenue, Philadelphia, PA 
19120.
---------------------------------------------------------------------------

    (1) Foreign Claims Act (10 U.S.C. 2734);
    (2) Military Claims Act (10 U.S.C. 2733);
    (3) International Agreements Claims Act (10 U.S.C. 2734a and b), on 
the pro-rata cost sharing of claims pursuant to international agreement;
    (4) NATO Status of Forces Agreement (4 UST 1792, TIAS 2846) and 
other similar agreements;
    (5) Medical Care Recovery Act (42 U.S.C. 2651-2653) claims for 
reimbursement for medical care furnished by the United States;
    (6) Nonscope Claims Act (10 U.S.C. 2737), claims not cognizable 
under any other provision of law;
    (7) Federal Claims Collection Act of 1966 (31 U.S.C. 3701); the Act 
of June 1921 (31 U.S.C. 3702), claims and demands by the U.S. 
Government; and
    (8) Public Law 87-212 (10 U.S.C. 2736), advance or emergency 
payments.
    (b) Single service assignments for processing claims mentioned above 
are as follows:
    (1) Department of the Army: Austria, Belgium, El Salvador, France, 
the Federal Republic of Germany, Grenada, Honduras, Korea, the Marshall 
Islands, and Switzerland and as the Receiving State Office in the United 
States under 10 U.S.C. 2734a and 2734b and the NATO Status of Forces 
Agreement, and other Status of Forces Agreements with countries not 
covered by the NATO agreement.
    (2) Department of the Navy: Bahrain, Iceland, Israel, Italy, 
Portugal, and Tunisia.
    (3) Department of the Air Force: Australia, Azores, Canada, Cyprus, 
Denmark, Greece, India, Japan, Luxembourg, Morocco, Nepal, Netherlands, 
Norway, Pakistan, Saudi Arabia, Spain, Turkey, the United Kingdom, 
Egypt, Oman, and claims involving, or generated by, the U.S. Central 
Command (CENTCOM) and the U.S. Special Operations Command (USSOC), that 
arise in countries not specifically assigned to the Departments of the 
Army and the Navy.
    (c) U.S. forces afloat cases under $2,500.00. Notwithstanding the 
single service assignments above, the Navy may settle claims under 
$2,500.00 caused by personnel not acting within the scope of employment 
and arising in foreign ports visited by U.S. forces afloat and may, 
subject to the concurrence of the authorities of the receiving state 
concerned, process such claims.



Secs. 750.14-750.20  [Reserved]



                   Subpart B--Federal Tort Claims Act



Sec. 750.21  Scope of subpart B.

    This subpart provides information regarding the administrative 
processing and consideration of claims against the United States under 
the FTCA. The FTCA is a limited waiver of sovereign immunity. Under the 
FTCA, an individual can seek money damages for personal injury, death, 
or property damage caused by the negligent or wrongful act or omission 
of a Federal employee acting within the scope of employment. The FTCA 
also provides for compensation for injuries caused by certain 
intentional, wrongful conduct. The liability of the United States is 
determined in accordance with the law of the State where the act or 
omission occured.



Sec. 750.22  Exclusiveness of remedy.

    (a) The Federal Employees Liability Reform and Tort Compensation Act 
of 1988, Public Law 100-694 (amending 28 U.S.C. 2679(b) and 2679(d)), 
provides that the exclusive remedy for damage or loss of property, or 
personal injury or death arising from the negligent or wrongful acts or 
omissions of all Federal employees, acting within the scope of their 
employment, will be against the United States. This immunity from 
personal liability does not extend to allegations of constitutional 
torts, nor to allegations of violations of statutes specifically 
authorizing suits against individuals.
    (b) Other statutory provisions create immunity from personal 
liability for

[[Page 392]]

specific categories of Federal employees whose conduct, within the scope 
of their employment, gives rise to claims against the Government. 
Department of Defense health care providers are specifically protected 
by 10 U.S.C. 1089, the Gonzalez Act. DOD attorneys are specifically 
protected by 10 U.S.C. 1054.



Sec. 750.23  Definitions.

    (a) Negligent conduct. Generally, negligence is the failure to 
exercise that degree of care, skill, or diligence a reasonable person 
would exercise under similar circumstances. Negligent conduct can result 
from either an act or a failure to act. The law of the place where the 
conduct occurred will determine whether a cause of action lies against 
the Government. 28 U.S.C. 1346(b) and 2674.
    (b) Intentional torts. Although any employee who commits an 
intentional tort is normally considered to be acting outside the scope 
of employment, the FTCA does allow claimants to seek compensation for 
injuries arising out of the intentional torts of assault, battery, false 
imprisonment, false arrest, abuse of process, and malicious prosecution, 
if committed by a Federal investigative or law enforcement officer. An 
``investigative or law enforcement officer'' is any officer of the 
United States empowered by law to execute searches, to seize evidence, 
or to make arrests for violations of Federal law. 28 U.S.C. 2680(h).
    (c) Government employees--(1) General. ``Employee of the 
Government,'' defined at 28 U.S.C. 2671, includes officers or employees 
of any Federal agency, members of the U.S. military or naval forces, and 
persons acting on behalf of a Federal agency in an official capacity.
    (2) Government contractors. Government (also referred to as 
independent) contractors, are those individuals or businesses who enter 
into contracts with the United States to provide goods or services. 
Because the definition of ``Federal agency,'' found at 28 U.S.C. 2671, 
specifically excludes ``any contractor with the United States,'' the 
United States is generally not liable for the negligence of Government 
contractors. There are, however, three limited exceptions to the general 
rule, under which a cause of action against the United States has been 
found to exist in some jurisdictions. They are:
    (i) Where the thing or service contracted for is deemed to be an 
``inherently dangerous activity'';
    (ii) where a nondelegable duty in the employer has been created by 
law; or,
    (iii) where the employer retains control over certain aspects of the 
contract and fails to discharge that control in a reasonable manner.
    (3) Employees of nonappropriated-fund activities. Nonappropriated-
fund activities are entities established and operated for the benefit of 
military members and their dependents, and have been judicially 
determined to be ``arms'' of the Federal government. These entities 
operate from self-generated funds, rather than from funds appropriated 
by Congress. Examples include Navy and Marine Corps Exchanges, officer 
or enlisted clubs, and recreational services activities. A claim arising 
out of the act or omission of an employee of a nonappropriated-fund 
activity not located in a foreign country, acting within the scope of 
employment, is an act or omission committed by a Federal employee and 
will be handled in accordance with the FTCA.
    (d) Scope of employment. ``Scope of employment'' is defined by the 
law of respondeat superior (master and servant) of the place where the 
act or omission occurred. Although 28 U.S.C. 2671 states that acting 
within the scope of employment means acting in the line of duty, the 
converse is not always true. For administrative purposes, a Government 
employee may be found ``in the line of duty,'' yet not meet the criteria 
for a finding of ``within the scope of employment'' under the law of the 
place where the act or omission occurred.



Sec. 750.24  Statutory/regulatory authority.

    The statutory provisions of the Federal Tort Claims Act (FTCA) are 
at 28 U.S.C. 1346(b), 2671-2672, and 2674-2680. The Attorney General of 
the United States has issued regulations on administrative claims filed 
under the FTCA at 28 CFR part 14. If the provisions of this section and 
the Attorney

[[Page 393]]

General's regulations conflict, the Attorney General's regulations 
prevail.



Sec. 750.25  Scope of liability.

    (a) Territorial limitations. The FTCA does not apply to any claim 
arising in a foreign country. 28 U.S.C. 2680(k) and Beattie v. United 
States, 756 F.2d 91 (D.C. Cir. 1984).
    (b) Exclusions from liability. Statutes and case law have 
established categories of exclusions from FTCA liability.
    (1) Statutory exclusions. Section 2680 of Title 28 lists claims not 
cognizable under the FTCA. They include:
    (i) Claims based on the exercise or performance of, or the failure 
to exercise or perform, a discretionary Government function;
    (ii) Admiralty claims under 46 U.S.C. 741-752 or 781-790. Claims 
under the Death on the High Seas Act (46 U.S.C. 761), however, are 
cognizable under the FTCA. All admiralty claims will be referred to the 
Judge Advocate General for adjudication. Admiralty claims against the 
Navy shall be processed under part 752 of this Chapter;
    (iii) Claims arising from intentional torts, except those referred 
to in Sec. 750.23(b);
    (iv) Claims arising from the combat activities of the military or 
naval forces, or the Coast Guard, during time of war.
    (2) Additional claims not payable. Although not expressly 
statutorily excepted, the following types of claims shall not be paid 
under the FTCA:
    (i) A claim for personal injury or death of a member of the armed 
forces of the United States incurred incident to military service or 
duty. Compare United States v. Johnson, 481 U.S. 681 (1987); Feres v. 
United States, 340 U.S. 135 (1950) with Brooks v. United States, 337 
U.S. 49 (1949);
    (ii) Any claim by military personnel or civilian employees of the 
Navy, paid from appropriated funds, for personal property damage 
occurring incident to service or Federal employment, cognizable under 31 
U.S.C. 3721 and the applicable Personnel Claims Regulations, 32 CFR part 
751;
    (iii) Any claim by employees of nonappropriated-fund activities for 
personal property damage occurring incident to Federal employment. These 
claims will be processed as indicated in 32 CFR part 756;
    (iv) Any claim for personal injury or death covered by the Federal 
Employees' Compensation Act (5 U.S.C. 8116c);
    (v) Any claim for personal injury or death covered by the Longshore 
and Harbor Workers' Compensation Act (33 U.S.C. 905 and 5 U.S.C. 8171);
    (vi) That portion of any claim for personal injury or property 
damage, caused by the negligence or fault of a Government contractor, to 
the extent such contractor may have assumed liability under the terms of 
the contract (see United States v. Seckinger, 397 U.S. 203 (1969) and 
Sec. 750.23(c)(2);
    (vii) Any claim against the Department of the Navy by another 
Federal agency. Property belonging to the Government is not owned by any 
one department of the Government. The Government does not reimburse 
itself for the loss of its own property except where specifically 
provided for by law; and
    (viii) Any claim for damage to a vehicle rented pursuant to travel 
orders.



Sec. 750.26  The administrative claim.

    (a) Proper claimant. See Sec. 750.5 of this part.
    (b) Claim presented by agent or legal representative. A claim filed 
by an agent or legal representative will be filed in the name of the 
claimant; be signed by the agent or legal representative; show the title 
or legal capacity of the person signing; and be accompanied by evidence 
of the individual's authority to file a claim on behalf of the claimant.
    (c) Proper claim. A claim is a notice in writing to the appropriate 
Federal agency of an incident giving rise to Government liability under 
the FTCA. It must include a demand for money damages in a definite sum 
for property damage, personal injury, or death alleged to have occurred 
by reason of the incident. The Attorney General's regulations specify 
that the claim be filed on a Standard Form 95 or other written 
notification of the incident. If a letter or other written notification 
is used, it is essential that it set forth the same basic information 
required by Standard Form 95. Failure to do so may result in

[[Page 394]]

a determination that the administrative claim is incomplete. A suit may 
be dismissed on the ground of lack of subject matter jurisdiction based 
on claimant's failure to present a proper claim as required by 28 U.S.C. 
2675(a).
    (d) Presentment. A claim is deemed presented when received by the 
Navy in proper form. A claim against another agency, mistakenly 
addressed to or filed with the Navy shall be transferred to the 
appropriate agency, if ascertainable, or returned to the claimant. A 
claimant presenting identical claims with more than one agency should 
identify every agency to which the claim is submitted on every claim 
form presented. Claims officers shall coordinate with all other affected 
agencies and ensure a lead agency is designated. 28 CFR 14.2.



Sec. 750.27  Information and supporting documentation.

    (a) Proper documentation. Depending on the type of claim, claimants 
may be required to submit information, as follows:
    (1) Death. (i) An authenticated death certificate or other competent 
evidence showing cause of death, date of death, and age of the decedent;
    (ii) Decedent's employment or occupation at time of death, including 
monthly or yearly earnings and the duration of last employment;
    (iii) Full names, addresses, birth dates, relationship, and marital 
status of the decedent's survivors, including identification of 
survivors dependent for support upon decedent at the time of death;
    (iv) Degree of support provided by decedent to each survivor at time 
of death;
    (v) Decedent's general physical and mental condition before death;
    (vi) Itemized bills for medical and burial expenses;
    (vii) If damages for pain and suffering are claimed, a physician's 
detailed statement specifying the injuries suffered, duration of pain 
and suffering, any drugs administered for pain, and the decedent's 
physical condition during the interval between injury and death; and,
    (viii) Any other evidence or information which may affect the 
liability of the United States.
    (2) Personal injury. (i) A written report by attending physician or 
dentist on the nature and extent of the injury, nature and extent of 
treatment, any degree of temporary or permanent disability, the 
prognosis, period of hospitalization, any any diminished earning 
capacity. In addition, the claimant may be required to submit to a 
physical or mental examination by a physician employed by any Federal 
agency. Upon written request, a copy of the report of the examining 
physician shall be provided;
    (ii) Itemized bills for medical, dental, and hospital expenses 
incurred, or itemized receipts of payments of such expenses;
    (iii) A statement of expected expenses for future treatment;
    (iv) If a claim is made for lost wages, a written statement from the 
employer itemizing actual time and wages lost;
    (v) If a claim is made for lost self-employed income, documentary 
evidence showing the amount of earnings actually lost; and
    (vi) Any other evidence or information which may affect the 
liability of the United States for the personal injury or the damages 
claimed.
    (3) Property damage. (i) Proof of ownership;
    (ii) A detailed statement of the amount claimed for each item of 
property;
    (iii) An itemized receipt of payment for necessary repairs or 
itemized written estimates of the cost of repairs;
    (iv) A statement listing date of purchase, purchase price, and 
salvage value where repair is not economical; and
    (v) Any other evidence or information which may affect the liability 
of the United States for the property damage claimed.
    (b) Failure to submit necessary documentation. If claimant fails to 
provide sufficient supporting documentation, claimant should be notified 
of the deficiency. If after notice of the deficiency, including 
reference to 28 CFR 14.4, the information is still not supplied, two 
follow-up requests should be sent by

[[Page 395]]

certified mail, return receipt requested. If after a reasonable period 
of time the information is still not provided, the appropriate 
adjudicating authority should deny the claim.



Sec. 750.28  Amendment of the claim.

    A proper claim may be amended at any time prior to settlement, 
denial, or the filing of suit. An amendment must be submitted in writing 
and must be signed by the claimant or duly authorized agent or legal 
representative. No finally denied claim for which reconsideration has 
not been requested under Sec. 750.31 may be amended.



Sec. 750.29  Investigation and examination.

    Subpart A of this part requires an investigation for every incident 
that may result in a claim against or in favor of the United States. 
Where a previously unanticipated claim is filed against the Government 
and an investigation has not already been conducted, the appropriate 
claims officer shall immediately request an investigation. See subpart A 
of this part for specific action required by an adjudicating authority.



Sec. 750.30  Denial of the claim.

    Final denial of an administrative claim shall be in writing and 
shall be sent to the claimant, his duly authorized agent or legal 
representative by certified or registered mail, with return receipt 
requested. The notification of final denial shall include the reasons 
for the denial. The notification shall include a statement informing the 
claimant of his right to file suit in the appropriate Federal district 
court not later than 6 months after the date of the mailing of the 
notification. 28 CFR 14.9(a).



Sec. 750.31  Reconsideration.

    (a) Request. Prior to the commencement of suit and prior to the 
expiration of the 6-month period for filing suit, a claimant or his duly 
authorized agent or legal representative may present a request for 
reconsideration to the authority who denied the claim. The request shall 
be in writing and shall state the reasons for the requested 
reconsideration. A request for reconsideration is presented on the date 
it is received by the DON. 28 CFR 14.9(b).
    (b) Proper basis. A request for reconsideration shall set forth 
claimant's reasons for the request, and shall include any supplemental 
supporting evidence or information. Any writing communicating a desire 
for reconsideration that reasonably appears to have been presented 
solely for the purpose of extending the statutory period for filing 
suit, shall not be treated as a request for reconsideration. Claimant or 
claimant's authorized representative shall be notified promptly that the 
writing is not considered a proper request for reconsideration.
    (c) Effect of presentment of request. The presentment of a proper 
request for reconsideration starts a new 6-month period for the DON to 
act on the request to reconsider. The claimant may not file suit until 
the expiration of the new 6-month period, or until after the date of 
mailing of the final denial of the request. Final denial of a request 
for reconsideration shall be accomplished in the manner prescribed in 
Sec. 750.30. 28 CFR 14.9(b).



Sec. 750.32  Suits under the Federal Tort Claims Act (FTCA).

    (a) Venue. Venue is proper only in the judicial district where the 
plaintiff resides or where the act or omission complained of occurred. 
28 U.S.C. 1402.
    (b) Jury trial. There is no right to trial by jury in suits brought 
under the FTCA. 28 U.S.C. 2402.
    (c) Settlement. The Attorney General of the United States, or 
designee, may arbitrate, compromise, or settle any action filed under 
the FTCA. 28 U.S.C. 2677.
    (d) Litigation support--(1) Who provides. The adjudicating authority 
holding a claim at the time suit is filed shall be responsible for 
providing necessary assistance to the Department of Justice official or 
U.S. Attorney responsible for defending the Government's interests.
    (2) Litigation report. A litigation report, including a legal 
memorandum emphasizing anticipated issues during litigation, shall be 
furnished to the appropriate Department of Justice official or U.S. 
Attorney.

[[Page 396]]

    (3) Pretrial discovery. Complete and timely responses to discovery 
requests are vital to the effective defense of tort litigation. Subject 
to existing personnel and resources available, appropriate assistance 
shall be provided. The Judge Advocate General should be notified 
promptly when special problems are encountered in providing the 
requested assistance.
    (4) Preservation of evidence. Tort litigation is often accomplished 
over an extended period of time. Every effort shall be made to preserve 
files, documents, and other tangible evidence that may bear on 
litigation. Destruction of such evidence, even in accordance with 
routine operating procedures, undermines defense of a case.



Sec. 750.33  Damages.

    (a) Generally. The measure of damages is determined by the law of 
the place where the act or omission occurred. When there is a conflict 
between local and applicable Federal law, the latter governs. 28 U.S.C. 
1346(b).
    (b) Limitations on liability. The United States is not liable for 
interest prior to judgment or for punitive damages. In a death case, if 
the place where the act or omission complained of occurred provides for 
only punitive damages, the United States will be liable in lieu thereof, 
for actual or compensatory damages. 28 U.S.C. 2674.
    (c) Setoff. The United States is not obligated to pay twice for the 
same injury. Claimants under the FTCA may have received Government 
benefits or services as the result of the alleged tort. The cost of 
these services or benefits shall be considered in arriving at any award 
of damages. For example, the cost of medical or hospital services 
furnished at Government expense, including CHAMPUS payments, shall be 
considered. Additionally, benefits or services received under the 
Veterans Act (38 U.S.C. 101-800) must be considered. Brooks v. United 
States, 337 U.S. 49 (1949).
    (d) Suit. Any damage award in a suit brought under the FTCA is 
limited to the amount claimed administratively unless based on newly 
discovered evidence. 28 U.S.C. 2675(b). Plaintiff must prove the 
increased demand is based on facts not reasonably discoverable at the 
time of the presentment of the claim or on intervening facts relating to 
the amount of the claim.



Sec. 750.34  Settlement and payment.

    (a) Settlement agreement--(1) When required. A settlement agreement, 
signed by the claimant, must be received prior to payment in every case 
in which the claim is either:
    (i) Settled for less than the full amount claimed, or
    (ii) The claim was not presented on a Standard Form 95.
    (2) Contents. Every settlement agreement must contain language 
indicating payment is in full and final settlement of the applicable 
claim. Each settlement agreement shall contain language indicating 
acceptance of the settlement amount by the claimant, or his agent or 
legal representative, shall be final and conclusive on the claimant, or 
his agent or legal representative, and any other person on whose behalf 
or for whose benefit the claim has been presented, and shall constitute 
a complete release of any claim against the United States and against 
any employee of the Government whose conduct gave rise to the claim, by 
reason of the same subject matter. 28 CFR 14.10(b). In cases where 
partial payment will benefit both claimant and the Government, such as 
payment for property damage to an automobile, the settlement agreement 
shall be tailored to reflect the terms of the partial settlement. All 
settlement agreements shall contain a recitation of the applicable 
statutory limitation of attorneys fees. 28 U.S.C. 2678.
    (b) DON role in settlement negotiations involving the U.S. Attorney 
or DOJ. Agency concurrence is generally sought by the Department of 
Justice or U.S. Attorney's office prior to settlement of suits involving 
the DON. Requests for concurrence in settlement proposals shall be 
referred to the appropriate DON adjudicating authority with primary 
responsibility for monitoring the claim. Adjudicating authorities shall 
consult with the Judge Advocate General concerning proposed settlements 
beyond their adjudicating authority.
    (c) Payment of the claim--(1) Statutory authority. Pursuant to 28 
U.S.C. 2672

[[Page 397]]

and in accordance with 28 CFR 14.6(a), the Secretary of the Navy or 
designee, acting on behalf of the United States, may compromise or 
settle any claim filed against the Navy under the FTCA, provided any 
award, compromise, or settlement by the Navy in excess of $100,000.00 
may be effected only with the prior written approval of the Attorney 
General or designee. Title 28 CFR 14.6 requires consultation with the 
Department of Justice prior to compromise or settlement of a claim in 
any amount when:
    (i) A new precedent or a new point of law is involved;
    (ii) A question of policy is or may be involved;
    (iii) The United States is or may be entitled to indemnity or 
contribution from a third party and the agency is unable to adjust the 
third party claim;
    (iv) The compromise of a particular claim, as a practical matter, 
will or may control the disposition of a related claim in which the 
amount to be paid may exceed $100,000.00; or
    (v) The DON is informed or is otherwise aware that the United States 
or an employee, agent, or cost-plus contractor of the United States is 
involved in litigation based on a claim arising out of the same incident 
or transaction.
    (2) Specific delegation and designation--(i) Payment authority.

------------------------------------------------------------------------
    Delegated and designated authority        Federal Tort Claims Act
------------------------------------------------------------------------
Judge Advocate General...................  Unlimited.
Deputy Judge Advocate General............  Unlimited.
Assistant Judge Advocate General (General  Unlimited.
 Law).
Deputy Assistant Judge Advocate General    $100,000.00.
 (Claims and Tort Litigation) and Deputy
 Division Director.
Head, Federal Tort Claims Branch, Claims   $50,000.00.
 and Tort Division, OJAG.
Commanding Officers of Naval Legal         $25,000.00.
 Service Offices; Officers in Charge of
 Naval Legal Service Office Detachments
 when Specifically Designated by
 Cognizant Commanding Officers of Naval
 Legal Service Offices.
------------------------------------------------------------------------

    Any payment of over $100,000.00 must be approved by the Department 
of Justice. In addition, the authority to deny Federal Tort Claims is 
double the Federal Tort Claims Act approval authority shown above. The 
Judge Advocate General, the Deputy Judge Advocate General, the Assistant 
Judge Advocate General (General Law), and the Deputy Assistant Judge 
Advocate General (Claims and Tort Litigation) may deny Federal Tort 
Claims in any amount.
    (ii) Territorial responsibility.

------------------------------------------------------------------------
            Responsible command                       Territory
------------------------------------------------------------------------
NAVLEGSVCOFF Newport......................  Maine, Vermont, New
                                             Hampshire, Massachusetts,
                                             Rhode Island, and
                                             Connecticut.
NAVLEGSVCOFF Philadelphia.................  Pennsylvania, New Jersey,
                                             Ohio, and New York.
NAVLEGSVCOFF Washington, DC...............  Maryland, the District of
                                             Columbia, and Northern
                                             Virginia area (zip 220-
                                             223).
NAVLEGSVCOFF Norfolk......................  Virginia (less Northern
                                             Virginia area--zip 220-
                                             223), and West Virginia,
                                             North Carolina (counties of
                                             Currituck, Camden,
                                             Pasquotonk, Gates,
                                             Perquimans, Chowan, Dare,
                                             Tyrrell, Washington, Hyde,
                                             Beaufort, Pamlico, Craven,
                                             Jones, Carteret, and Onslow
                                             only), Bermuda, Iceland,
                                             Greenland, Azores, The
                                             Caribbean, The Republics of
                                             Guatemala, El Salvador,
                                             Honduras, Nicaragua, Costa
                                             Rica, and Panama, Belize,
                                             Colombia, Venezuela,
                                             Guyana, French Guiana,
                                             Surinam, Brazil, Bolivia,
                                             Paraguay, Uruguay,
                                             Argentina, and all Atlantic
                                             and Arctic Ocean areas and
                                             islands not otherwise
                                             assigned.
NAVLEGSVCOFF Charleston...................  North Carolina (less
                                             counties of Currituck,
                                             Camden, Pasquotonk, Gates,
                                             Perquimans, Chowan, Dare,
                                             Tyrrell, Washington, Hyde,
                                             Beaufort, Pamlico, Craven,
                                             Jones, Carteret, Onslow),
                                             and Georgia (less Counties
                                             of Charlton, Camden, and
                                             Glynn).
NAVLEGSVCOFF Jacksonville.................  That portion of Florida east
                                             of the western boundaries
                                             of Gadsen, Liberty, and
                                             Franklin Counties and
                                             Georgia (counties of
                                             Charlton, Camden, and
                                             Glynn).
NAVLEGSVCOFF Pensacola....................  Florida [Pensacola/Panama
                                             City area (zip 324-325)],
                                             Alabama, Louisiana and
                                             Mississippi (that portion
                                             south of Washington,
                                             Humphreys, Holmes, Attala,
                                             Winston, and Noxubee
                                             Counties, and that portion
                                             of the Gulf of Mexico East
                                             of longitude 90 W).
NAVLEGSVCOFF Memphis......................  Missouri, Tennessee,
                                             Kentucky, Arkansas, and
                                             that portion of Mississippi
                                             north of the southern
                                             boundaries of Washington,
                                             Humphreys, Holmes, Attala,
                                             Winston, and Noxubee
                                             Counties.
NAVLEGSVCOFF Great Lakes..................  North Dakota, South Dakota,
                                             Nebraska, Minnesota,
                                             Michigan, Iowa, Wisconsin,
                                             Illinois, and Indiana.
NAVLEGSVCOFF Corpus Christi...............  Texas.
NAVLEGSVCOFF San Diego....................  California (Imperial County,
                                             San Diego County, and that
                                             area included in Marine
                                             Corps Base, Camp Pendleton
                                             extending into Orange
                                             County, only), that portion
                                             of Mexico including and
                                             West of the States of
                                             Chihuahua, Durango,
                                             Nayarit, Jalisoc, and
                                             Colima, Pacific Ocean areas
                                             and islands South of
                                             Latitude 45N and East of
                                             Longitude 135W, Ecuador,
                                             Peru, Chile, Arizona, New
                                             Mexico, Oklahoma, and
                                             Nevada (Clark County only).

[[Page 398]]

 
NAVLEGSVCOFF Long Beach...................  That portion of California
                                             in Kern, Santa Barbara,
                                             Ventura, Los Angeles and
                                             Orange Counties (excluding
                                             Marine Corps Base, Camp
                                             Pendleton), Riverside, San
                                             Bernadino, and the China
                                             Lake Naval Weapons Station
                                             Center.
NAVLEGSVCOFF San Francisco................  Northern California
                                             (Counties of San Luis
                                             Obispo, Kings, Tulare,
                                             Inyo, and all counties
                                             North thereof), Colorado,
                                             Nevada (less Clark County),
                                             Utah, and Kansas.
NAVLEGSVCOFF Puget Sound..................  Washington, Oregon, Idaho,
                                             Montanta, Wyoming, and
                                             Alaska.
NAVLEGSVCOFF Pearl Harbor.................  Hawaii, including Midway and
                                             Pacific Island possessions
                                             serviced from Hawaii.
NAVLEGSVCOFF Mayport......................  Claims involving commands
                                             located at Naval Station,
                                             Mayport, Florida.
NAVLEGSVCOFF Guam.........................  Guam, The Trust Territory of
                                             The Pacific Islands, The
                                             Republic of The Marshall
                                             Island, The Federated
                                             States of Micronesia and
                                             The Commonwealth of The
                                             Northern Marianas.
NAVLEGSVCOFF Yokosuka.....................  Japan, Okinawa, Korea, that
                                             portion of the Eurasian
                                             Continent North of latitude
                                             30N and East of longitude
                                             60E, and those Pacific and
                                             Arctic Ocean areas and
                                             islands North of latitude
                                             30N that are East of
                                             longitude 60E and West of
                                             longitude 170w.
NAVLEGSVCOFF Naples.......................  Europe, the African
                                             Continent (excluding that
                                             portion thereof assigned to
                                             NLSO Subic Bay), the
                                             Eurasian Continent
                                             (excluding that portion
                                             thereof assigned to NLSO
                                             Yokosuka and NLSO Subic
                                             Bay), and the
                                             Mediterranean.
NAVLEGSVCOFF Subic Bay....................  Philippines, Hong Kong,
                                             Singapore, Diego Garcia,
                                             and unless otherwise
                                             specified, all Pacific and
                                             Indian Ocean areas and
                                             islands located between
                                             longitude 135E and
                                             longitude 15E; Ethiopia,
                                             Somalia, Kenya, Tanzania,
                                             Mozambique, Swaziland,
                                             Lesotho, and South Africa;
                                             that portion of the
                                             Eurasian Continent South of
                                             latitude 30N and East of
                                             longitude 60E.
------------------------------------------------------------------------

    (3) Funding. Claims approved for $2,500.00 or less are paid from DON 
appropriations. Claims approved in excess of $2,500.00 are paid from the 
judgment fund and must be forwarded to the United States General 
Accounting Office (GAO) for payment. 28 CFR 14.10(a). Claims arising out 
of the operation of nonappropriated-fund activities and approved for 
payment shall be forwarded to the appropriate nonappropriated-fund 
activity for payment.



Sec. 750.35  Attorney's fees.

    Attorney's fees are limited to 20 percent of any compromise or 
settlement of an administrative claim, and are limited to 25 percent of 
any judgment rendered in favor of a plaintiff, or of any settlement 
accomplished after suit is filed. These amounts are to be paid out of 
the amount awarded and not in addition to the award. 28 U.S.C. 2678.



Sec. 750.36  Time limitations.

    (a) Administrative claim. Every claim filed against the United 
States under the FTCA must be presented in writing within 2 years after 
the claim accrues. 28 U.S.C. 2401(b). Federal law determines the date of 
accrual. A claim accrues when the claimant discovers or reasonably 
should have discovered the existence of the act giving rise to the 
claim. In computing the statutory time period, the day of the incident 
is excluded and the day the claim was presented included.
    (b) Amendments. Upon timely filing of an amendment to a pending 
claim, the DON shall have 6 months to make a final disposition of the 
claim as amended, and the claimant's option to file suit under 28 U.S.C. 
2675(a) shall not accrue until 6 months after the presentment of an 
amendment. 28 CFR 14.2(c).
    (c) Suits. A civil action is barred unless suit is filed against the 
United States not later than 6 months after the date of mailing of 
notice of final denial of the claim. 28 U.S.C. 2401(b). The failure of 
the DON to make final disposition of a claim within 6 months after it is 
presented shall, at the option of the claimant any time thereafter, be 
deemed a final denial of the claim. 28 U.S.C. 2675(a).



Secs. 750.37-750.40  [Reserved]



                     Subpart C--Military Claims Act



Sec. 750.41  Scope of subpart C.

    This section prescribes the substantive bases and special procedural 
requirements for the settlement of claims against the United States for 
death, personal injury, or damage, loss, or destruction of property:
    (a) Caused by military personnel or civilian employees of the 
Department of the Navy (DON) (hereinafter DON personnel). For the 
purposes of this section, DON

[[Page 399]]

personnel include all military personnel of the Navy and Marine Corps, 
volunteer workers, and others serving as employees of the DON with or 
without compensation, and members of the National Oceanic and 
Atmospheric Administration or of the Public Health Service when serving 
with the DON. DON personnel does not include DON contractors or their 
employees.
    (b) Incident to noncombat activities of the DON. Claims for personal 
injury or death of a member of the Armed Forces or Coast Guard, or 
civilian officer or employee of the U.S. Government whose injury or 
death is incident to service, however, are not payable.
    (c) Territorial limitation. There is no geographical limitation on 
the application of the MCA, but if a claim arising in a foreign country 
is cognizable under the Foreign Claims Act (10 U.S.C. 2734), the claim 
shall be processed under that statute. See 10 U.S.C. 2733(b)(2).
    (d) Suit. The MCA authorizes the administrative settlement and 
payment of certain claims. The United States has not consented to be 
sued.



Sec. 750.42  Statutory authority.

    10 U.S.C. 2733, as amended, commonly referred to as the Military 
Claims Act (MCA).



Sec. 750.43  Claims payable.

    (a) General. Unless otherwise prescribed, a claim for personal 
injury, death, or damage or loss of real or personal property is payable 
under this provision when:
    (1) Caused by an act or omission determined to be negligent, 
wrongful, or otherwise involving fault of DON personnel acting within 
the scope of their employment; or
    (2) Incident to noncombat activities of the DON. A claim may be 
settled under this provision if it arises from authorized activities 
essentially military in nature, having little parallel in civilian 
pursuits, and in which the U.S. Government has historically assumed a 
broad liability, even if not shown to have been caused by any particular 
act or omission by DON personnel while acting within the scope of their 
employment. Examples include practice firing of missiles and weapons, 
sonic booms, training and field exercises, and maneuvers that include 
operation of aircraft and vehicles, use and occupancy of real estate, 
and movement of combat or other vehicles designed especially for 
military use. Activities incident to combat, whether or not in time of 
war, and use of DON personnel during civil disturbances are excluded.
    (b) Specific claims payable. Claims payable by the DON under 
Sec. 750.43(a) (1) and (2) shall include, but not be limited to:
    (1) Registered or insured mail. Claims for damage to, loss, or 
destruction, even if by criminal acts, of registered or insured mail 
while in the possession of DON authorities are payable under the MCA. 
This provision is an exception to the general requirement that 
compensable damage, loss, or destruction of personal property be caused 
by DON personnel while acting within the scope of their employment or 
otherwise incident to noncombat activities of the DON. The maximum award 
to a claimant under this section is limited to that to which the 
claimant would be entitled from the Postal Service under the registry or 
insurance fee paid. The award shall not exceed the cost of the item to 
the claimant regardless of the fees paid. Claimant may be reimbursed for 
the postage and registry or insurance fees.
    (2) Property bailed to the DON. Claims for damage to or loss of 
personal property bailed to the DON, under an express or implied 
agreement are payable under the MCA, even though legally enforceable 
against the U.S. Government as contract claims, unless by express 
agreement the bailor has assumed the risk of damage, loss, or 
destruction. Claims filed under this paragraph may, if in the best 
interest of the U.S. Government, be referred to and processed by the 
Office of the General Counsel, DON, as contract claims.
    (3) Real property. Claims for damage to real property incident to 
the use and occupancy by the DON, whether under an express or implied 
lease or otherwise, are payable under the MCA even though legally 
enforceable against the DON as contract claims. Claims filed under this 
paragraph may, if in the best interest of the U.S. Government,

[[Page 400]]

be referred to and processed by the Office of the General Counsel, DON, 
as contract claims.
    (4) Property of U.S. military personnel. Claims of U.S. military 
personnel for property lost, damaged, or destroyed under conditions in 
Sec. 750.43(a) (1) and (2) occurring on a military installation, not 
payable under the Military Personnel and Civilian Employees' Claims Act, 
are payable under the MCA.
    (5) Health care and Legal Assistance Providers. Claims arising from 
the personal liability of DON health care and legal assistance personnel 
for costs, settlements, or judgments for negligent acts or omissions 
while acting within the scope of assigned duties or employment are 
payable under the MCA. See Sec. 750.54.



Sec. 750.44  Claims not payable.

    (a) Any claim for damage, loss, destruction, injury, or death which 
was proximately caused, in whole or in part, by any negligence or 
wrongful act on the part of the claimant, or his agent or employee, 
unless the law of the place where the act or omission complained of 
occurred would permit recovery from a private individual under like 
circumstances, and then only to the extent permitted by the law.
    (b) Any claim resulting from action by the enemy or resulting 
directly or indirectly from any act by armed forces engaged in combat.
    (c) Any claim for reimbursement of medical, hospital, or burial 
expenses to the extent already paid by the U.S. Government.
    (d) Any claim cognizable under:
    (1) Military Personnel and Civilian Employees' Claims Act, as 
amended. 31 U.S.C. 3721.
    (2) Foreign Claims Act. 10 U.S.C. 2734.
    (3) 10 U.S.C. 7622, relating to admiralty claims. See part 752 of 
this Chapter.
    (4) Federal Tort Claims Act. 28 U.S.C. 2671, 2672, and 2674-2680.
    (5) International Agreements Claims Act. 10 U.S.C. 2734a and 2734b.
    (6) Federal Employees' Compensation Act. 5 U.S.C. 8101-8150.
    (7) Longshore and Harbor Workers' Compensation Act. 33 U.S.C. 901-
950.
    (e) Any claim for damage to or loss or destruction of real or 
personal property founded in written contract [except as provided in 
Sec. 750.43(b) (2) and (3)].
    (f) Any claim for rent of real or personal property [except as 
provided in Sec. 750.43(b) (2) and (3)].
    (g) Any claim involving infringement of patents.
    (h) Any claim for damage, loss, or destruction of mail prior to 
delivery by the Postal Service to authorized DON personnel or occurring 
due to the fault of, or while in the hands of, bonded personnel.
    (i) Any claim by a national, or corporation controlled by a 
national, of a country in armed conflict with the United States, or an 
ally of such country, unless the claimant is determined to be friendly 
to the United States.
    (j) Any claim for personal injury or death of a member of the Armed 
Forces or civilian employee incident to his service. 10 U.S.C. 
2733(b)(3).
    (k) Any claim for damage to or loss of bailed property when bailor 
specifically assumes such risk.
    (l) Any claim for taking private real property by a continuing 
trespass or by technical trespass such as overflights of aircraft.
    (m) Any claim based solely on compassionate grounds.



Sec. 750.45  Filing claim.

    (a) Who may file. Under the MCA, specifically, the following are 
proper claimants:
    (1) U.S. citizens and inhabitants.
    (2) U.S. military personnel and civilian employees, except not for 
personal injury or death incident to service.
    (3) Persons in foreign countries who are not inhabitants.
    (4) States and their political subdivisions (including agencies).
    (5) Prisoners of war for personal property, but not personal injury.
    (6) Subrogees, to the extent they paid the claim.
    (b) Who may not file. (1) Inhabitants of foreign nations for loss or 
injury occurring in the country they inhabit.
    (2) U.S. Government agencies and departments.

[[Page 401]]

    (c) When to file/statute of limitations. Claims against the DON must 
be presented in writing within 2 years after they accrue. In computing 
the 2 year period, the day the claim accrues is excluded and the day the 
claim is presented is included. If the incident occurs in time of war or 
armed conflict, however, or if war or armed conflict intervenes within 2 
years after its occurrence, an MCA claim, on good cause shown, may be 
presented within 2 years after the war or armed conflict is terminated. 
For the purposes of the MCA, the date of termination of the war or armed 
conflict is the date established by concurrent resolution of Congress or 
by the President. See 10 U.S.C. 2733(b)(1).
    (d) Where to file. The claim shall be submitted by the claimant to 
the commanding officer of the naval activity involved, if it is known. 
Otherwise, it shall be submitted to the commanding officer of any naval 
activity, preferably the one within which, or nearest to which, the 
incident occurred, or to the Judge Advocate General of the Navy, 200 
Stovall Street, Alexandria, VA 22332-2400.
    (e) Claim form. A claim is correct in form if it constitutes written 
notification of an incident, signed by the claimant or a duly authorized 
agent or legal representative, with a claim for money damages in a sum 
certain. A Standard Form 95 is preferred. A claim should be 
substantiated as discussed in section 750.27 of this part. A claim must 
be substantiated as required by this Part in order to be paid. See 10 
U.S.C. 2733(b)(5).
    (f) Amendment of claim. A proper claim may be amended by the 
claimant at any time prior to final denial or payment of the claim. An 
amendment shall be submitted in writing and signed by the claimant or a 
duly authorized agent or legal representative.
    (g) Payment. Claims approved for payment shall be forwarded to such 
disbursing officer as may be designated by the Comptroller of the Navy 
for payment from appropriations designated for that purpose. If the 
Secretary of the Navy considers that a claim in excess of $100,000.00 is 
meritorious and would otherwise be covered by 10 U.S.C. 2733 and 
Sec. 750.43, he may make a partial payment of $100,000.00 and refer the 
excess to the General Accounting Office for payment from appropriations 
provided therefore.



Sec. 750.46  Applicable law.

    (a) Claims arising within the United States, Territories, 
Commonwealth, and Possessions. The law of the place where the act or 
omission occurred will be applied in determining liability and the 
effect of contributory or comparative negligence on claimant's right of 
recovery.
    (b) Claims within foreign countries. (1) Where the claim is for 
personal injury, death, or damage to or loss or destruction of real or 
personal property caused by an act or omission determined to be 
negligent, wrongful, or otherwise involving fault of DON personnel 
acting within the scope of their employment, liability of the United 
States will be assessed under general principles of tort law common to 
the majority of American jurisdictions.
    (2) Apply the law of the foreign country governing the legal effect 
of contributory or comparative negligence by the claimant to determine 
the relative merits of the claim. If there is no foreign law on 
contributory or comparative negligence, apply traditional rules of 
contributory negligence. Apply foreign rules and regulations on 
operation of motor vehicles (rules of the road) to the extent those 
rules are not specifically superseded or preempted by U.S. Armed Forces 
traffic regulations.
    (c) Clarification of terms. The principles of absolute liability and 
punitive damages do not apply to claims under the MCA. Federal law 
determines the meaning and construction of the MCA.



Sec. 750.47  Measure of damages for property claims.

    Determine the measure of damages in property claims arising in the 
United States or its territories, commonwealth, or possessions under the 
law of the place where the incident occurred. Determine the measure of 
damages in property claims arising overseas under general principles of 
American tort law, stated as follows:
    (a) If the property has been or can be economically repaired, the 
measure of

[[Page 402]]

damages shall be the actual or estimated net cost of the repairs 
necessary to substantially restore the property to the condition that 
existed immediately prior to the incident. Damages shall not exceed the 
value of the property immediately prior to the incident less the value 
thereof immediately after the incident. To determine the actual or 
estimated net cost of repairs, the value of any salvaged parts or 
materials and the amount of any net appreciation in value effected 
through the repair shall be deducted from the actual or estimated gross 
cost of repairs. The amount of any net depreciation in the value of the 
property shall be added to such gross cost of repairs, if such 
adjustments are sufficiently substantial in amount to warrant 
consideration. Estimates of the cost of repairs shall be based upon the 
lower or lowest of two or more competitive bids, or upon statements or 
estimates by one or more competent and disinterested persons, preferably 
reputable dealers or officials familiar with the type of property 
damaged, lost, or destroyed.
    (b) If the property cannot be economically repaired, the measure of 
damages shall be the value of the property immediately prior to the 
incident less the value immediately after the incident. Estimates of 
value shall be made, if possible, by one or more competent and 
disinterested persons, preferably reputable dealers or officials 
familiar with the type of property damaged, lost, or destroyed.
    (c) Loss of use of damaged property which is economically repairable 
may, if claimed, be included as an additional element of damage to the 
extent of the reasonable expense actually incurred for appropriate 
substitute property, for such period reasonably necessary for repairs, 
as long as idle property of the claimant was not employed as a 
substitute. When substitute property is not obtainable, other competent 
evidence such as rental value, if not speculative or remote, may be 
considered. When substitute property is reasonably available but not 
obtained and used by the claimant, loss of use is normally not payable.



Sec. 750.48  Measure of damages in injury or death cases.

    (a) Where an injury or death arises within the United States or its 
territories, commonwealth, or possessions, determine the measure of 
damages under the law of the location where the injury arises.
    (b) Where an injury or death arises in a foreign country and is 
otherwise cognizable and meritorious under this provision, damages will 
be determined in accordance with general principles of American tort 
law. The following is provided as guidance.
    (1) Measure of Damages for Overseas Personal Injury Claims. 
Allowable compensation includes reasonable medical and hospital expenses 
necessarily incurred, compensation for lost earnings and services, 
diminution of earning capacity, anticipated medical expenses, physical 
disfigurement, and pain and suffering.
    (2) Wrongful Death Claims Arising in Foreign Countries. (i) 
Allowable compensation includes that in paragraph (b)(1) of this 
section, burial expenses, loss of support and services, loss of 
companionship, comfort, society, protection, and consortium, and loss of 
training, guidance, education, and nurturing, as applicable.
    (ii) The claim may be presented by or on behalf of the decedent's 
spouse, parent, child, or dependent relative. Claims may be consolidated 
for joint presentation by a representative of some or all of the 
beneficiaries or may be filed by a proper beneficiary individually.



Sec. 750.49  Delegations of adjudicating authority.

    (a) Settlement Authority. (1) The Secretary of the Navy may settle 
claims in any amount. The Secretary may pay the first $100,000.00 and 
report the excess to the Comptroller General for payment under 31 U.S.C. 
1304. See 10 U.S.C. 2733(d).
    (2) The Judge Advocate General has delegated authority to settle 
claims for $100,000.00 or less.
    (3) The Deputy Judge Advocate General, the Assistant Judge Advocate 
General (General Law), and the Deputy Assistant Judge Advocate General

[[Page 403]]

(Claims and Tort Litigation) have delegated authority to settle claims 
for $25,000.00 or less.
    (4) Naval Legal Service Office commanding officers and the Officer 
in Charge, U.S. Sending State Office for Italy have delegated authority 
to settle claims for $15,000.00 or less.
    (5) Officers in charge of Naval Legal Service Office Detachments, 
when specifically designated by cognizant commanding officers of Naval 
Legal Service Offices; and the Claims Officer at the U.S. Naval Station, 
Panama Canal have delegated authority to settle claims for $10,000.00 or 
less.
    (6) Overseas commands with a Judge Advocate General's Corps officer 
or a judge advocate of the Marine Corps attached, have delegated 
authority to settle claims for $5,000.00 or less.
    (b) Denial Authority. (1) The Secretary of the Navy may deny a claim 
in any amount.
    (2) The Judge Advocate General, the Deputy Judge Advocate General, 
the Assistant Judge Advocate General (General Law), and the Deputy 
Assistant Judge Advocate General (Claims and Tort Litigation) have 
delegated authority to deny claims in any amount.
    (3) All other adjudicating authorities have delegated authority to 
deny claims only to the amount of their settlement authority.
    (c) Appellate Authority. Adjudicating authorities have the same 
authority as delegated in paragraph b above to act upon appeals. No 
appellate authority below the Secretary of the Navy may deny an appeal 
of a claim it had previously denied.



Sec. 750.50  Advance payments.

    (a) Scope. This paragraph applies exclusively to the payment of 
amounts not to exceed $100,000.00 under 10 U.S.C. 2736 in advance of 
submission of a claim.
    (b) Statutory authority. Title 10 U.S.C. 2736 authorizes the 
Secretary of the Navy or designee to pay an amount not in excess of 
$100,000.00 in advance of the submission of a claim to or for any 
person, or the legal representative of any person, who was injured or 
killed, or whose property was damaged or lost, as the result of an 
accident for which allowance of a claim is authorized by law. Payment 
under this law is limited to that which would be payable under the MCA 
(10 U.S.C. 2733). Payment of an amount under this law is not an 
admission by the United States of liability for the accident concerned. 
Any amount so paid shall be deducted from any amount that may be allowed 
under any other provision of law to the person or his legal 
representative for injury, death, damage, or loss attributable to the 
accident concerned.
    (c) Officials with Authority to make Advance Payments. (1) The 
Secretary of the Navy has authority to make advance payments up to 
$100,000.00
    (2) The Judge Advocate General has delegated authority to make 
advance payments up to $100,000.00.
    (3) The Deputy Assistant Judge Advocate General (Claims and Tort 
Litigation) has delegated authority to make advance payments up to 
$25,000.00.
    (4) Naval Legal Service Office commanding officers and the Officer 
in Charge, U.S. Sending State Office for Italy have delegated authority 
to make advance payments up to $5,000.00.
    (5) Officers in Charge of Naval Legal Service Office Detachments, 
when specifically designated by cognizant Commanding Officers of Naval 
Legal Service Offices; and the Staff Judge Advocate at the U.S. Naval 
Station, Panama Canal have delegated authority to make advance payments 
up to $3,000.00.
    (6) Overseas commands with a Judge Advocate General's Corps officer 
or a judge advocate of the Marine Corps attached, have delegated 
authority to make advance payments up to $3,000.00.
    (d) Conditions for Advance Payments. Prior to making an advance 
payment under 10 U.S.C. 2736, the adjudicating authority shall ascertain 
that:
    (1) The injury, death, damage, or loss would be payable under the 
MCA (10 U.S.C. 2733);
    (2) The payee, insofar as can be determined, would be a proper 
claimant, or is the spouse or next of kin of a proper claimant who is 
incapacitated;
    (3) The provable damages are estimated to exceed the amount to be 
paid;
    (4) There exists an immediate need of the person who suffered the 
injury, damage, or loss, or of his family, or of the family of a person 
who was killed,

[[Page 404]]

for food, clothing, shelter, medical, or burial expenses, or other 
necessities, and other resources for such expenses are not reasonably 
available;
    (5) The prospective payee has signed a statement that it is 
understood that payment is not an admission by the Navy or the United 
States of liability for the accident concerned, and that the amount paid 
is not a gratuity but shall constitute an advance against and shall be 
deducted from any amount that may be allowed under any other provision 
of law to the person or his legal representative for injury, death, 
damage, or loss attributable to the accident concerned; and
    (6) No payment under 10 U.S.C. 2736 may be made if the accident 
occurred in a foreign country in which the NATO Status of Forces 
Agreement (4 U.S.T. 1792, TIAS 2846) or other similar agreement is in 
effect and the injury, death, damage, or loss
    (i) Was caused by a member or employee of the DON acting within the 
scope of employment or
    (ii) Occurred ``incident to noncombat activities'' of the DON as 
defined in Sec. 750.43.



Sec. 750.51  Final disposition.

    (a) Claimant to be notified. The adjudicating authority shall notify 
the claimant, in writing, of the action taken on the claim.
    (b) Final denial. A final denial, in whole or in part, of any MCA 
claim shall be in writing and sent to the claimant, or his attorney or 
legal representative, by certified or registered mail, return receipt 
requested. The notification of denial shall include a statement of the 
reason or reasons for denial and that the claimant may appeal. The 
notification shall also inform the claimant:
    (1) The title of the appellate authority who will act on the appeal 
and that the appeal will be addressed to the adjudicating authority who 
last acted on the claim.
    (2) No form is prescribed for the appeal, but the grounds for appeal 
should be set forth fully.
    (3) The appeal must be submitted within 30 days of receipt by the 
claimant of notice of action on the claim.



Sec. 750.52  Appeal.

    (a) A claim which is disapproved in whole or in part may be appealed 
by the claimant at any time within 30 days after receipt of notification 
of disapproval. An appeal shall be in writing and state the grounds 
relied upon. An appeal is not an adversary proceeding and a hearing is 
not authorized; however, the claimant may obtain and submit any 
additional evidence or written argument for consideration by the 
appellate authority.
    (b) Upon receipt, the adjudicating authority examines the appeal, 
determines whether the appeal complies with this regulation, and reviews 
the claims investigative file to ensure it is complete. The claim, with 
the complete investigative file and a memorandum of law, will be 
forwarded to the appellate authority for action. If the evidence in the 
file, including information submitted by the claimant with the appeal, 
indicates the appeal should be approved, the adjudicating authority may 
treat the appeal as a request for reconsideration.
    (c) Processing of the appeal may be delayed pending further efforts 
by the adjudicating authority to settle the claim. Where the 
adjudicating authority does not reach a final agreement on an appealed 
claim, it shall send the entire claim file to the next higher settlement 
authority, who is the appellate authority for that claim.
    (d) The appellate authority shall notify the claimant in writing of 
the determination on appeal; that such determination constitutes the 
final administrative action on the claim; and there is no right to sue 
under the MCA.



Sec. 750.53  Cross-servicing.

    (a) See Sec. 750.13 or information about single-service claims 
responsibility under DODDIR 5515.8 of 9 June 1990.
    (b) Claims Settlement Procedures. Where a single service has been 
assigned a country or area claims responsibility, that service will 
settle claims cognizable under the MCA under the regulations of that 
service. The forwarding command shall afford any assistance necessary to 
the appropriate service in the investigation and adjudication of such 
claims.

[[Page 405]]



Sec. 750.54  Payment of costs, settlements, and judgments related to certain medical or legal malpractice claims.

    (a) General. Requests for reimbursement/indemnification of costs, 
settlements, and judgments cognizable under 10 U.S.C. 1089(f) [for 
personal injury or death caused by any physician, dentist, nurse, 
pharmacist, paramedic, or other supporting personnel (including medical 
and dental technicians, nurse assistants, and therapists)] or 10 U.S.C. 
1054(f) (for damages for injury or loss of property caused by any 
attorney, paralegal, or other member of a legal staff) while acting as 
DON personnel will be paid if:
    (1) The alleged negligent or wrongful actions or omissions arose in 
connection with either providing health care functions or legal services 
and within the scope of employment; and
    (2) Such personnel furnish prompt notification and delivery of all 
process served or received, and other documents, information, and 
assistance as requested; and cooperate in defending the action on the 
merits.
    (b) Requests for Indemnification. All requests for indemnification 
for personal liability of DON personnel for acts or omissions arising 
out of assigned duties shall be forwarded to the Judge Advocate General 
for action.



Sec. 750.55  Attorney's fees.

    Attorney's fees not in excess of 20 percent of any settlement may be 
allowed. Attorney's fees so determined are to be paid out of the amount 
awarded and not in addition to the award. These fee limitations shall be 
incorporated in any settlement agreement secured from a claimant.



Secs. 750.56-750.60  [Reserved]



    Subpart D--Claims Not Cognizable Under Any Other Provision of Law



Sec. 750.61  Scope of subpart D.

    This section provides information on payment of claims against the 
United States, not payable under any other statute, caused by the act or 
omission, negligent, wrongful, or otherwise involving fault, of 
Department of the Navy (DON) military and civilian personnel 
(hereinafter DON personnel) acting outside the scope of their 
employment.



Sec. 750.62  Statutory authority.

    Section 2737 of title 10, United States Code, provides authority for 
the administrative settlement in an amount not to exceed $1,000.00 of 
any claim against the United States not cognizable under any other 
provision of law for damage, loss, or destruction of property or for 
personal injury or death caused by military personnel or a civilian 
official or employee of a military department incident to the use of a 
vehicle of the United States at any place, or any other property of the 
United States on a Government installation. There is no right to sue. 
There are no territorial limitations and the Act has worldwide 
application.



Sec. 750.63  Definitions.

    (a) Civilian official or employee. Any civilian employee of the DON 
paid from appropriated funds at the time of the incident.
    (b) Vehicle. Includes every description of carriage or other 
artificial contrivance used, or capable of being used, as a means of 
transportation on land. See 1 U.S.C. 4.
    (c) Government installation. Any Federal facility having fixed 
boundaries and owned or controlled by the U.S. Government. It includes 
both military bases and nonmilitary installations.



Sec. 750.64  Claim procedures.

    (a) The general provisions of subpart A of this part shall apply in 
determining what is a proper claim, who is a proper claimant, and how a 
claim is to be investigated and processed under 10 U.S.C. 2737 and this 
section.
    (b) A claim is presented when the DON receives from a claimant or 
the claimant's duly authorized agent, written notification of a nonscope 
claim incident accompanied by a demand for money damages in a sum 
certain.
    (c) A claimant may amend a claim at any time prior to final action. 
Amendments will be submitted in writing and signed by the claimant or 
the claimant's duly authorized agent.
    (d) Claims submitted under the provisions of the Federal Tort Claims 
Act

[[Page 406]]

(FTCA) or Military Claims Act (MCA) shall be considered automatically 
for an award under this section when payment would otherwise be barred 
because the DON personnel were not in the scope of their employment at 
the time of the incident. If a tender of payment under this section is 
not accepted by the claimant in full satisfaction of the claim, no award 
will be made, and the claim will be denied pursuant to the rules 
applicable to the statute under which it was submitted.
    (e) Damages caused by latent defects of ordinary, commercial type, 
Government equipment that were not payable under the MCA, Foreign Claims 
Act, or FTCA are payable under this section.
    (f) Nonscope claims for damages caused by local national DON 
employees overseas are also payable under this section if the injury was 
caused by the use of Government equipment.
    (g) Payment may not be made on a nonscope claim unless the claimant 
accepts the amount offered in full satisfaction of the claim and signs a 
settlement agreement.
    (h) Payment for nonscope claims adjudicated by field commands will 
be affected through their local disbursing office by use of funds 
obtained from the Judge Advocate General.
    (i) Claims submitted solely under 10 U.S.C. 2737 shall be promptly 
considered. If a nonscope claim is denied, the claimant shall be 
informed of reasons in writing and advised he may appeal in writing to 
the Secretary of the Navy (Judge Advocate General) provided the appeal 
is received within 30 days of the notice of denial. The provisions of 
Sec. 750.51(b) of subpart C also apply to denials of nonscope claims.



Sec. 750.65  Statute of limitations.

    (a) A claim must be presented in writing within 2 years after it 
accrues. It accrues at the time the claimant discovers, or in the 
exercise of reasonable care should have discovered, the existence of the 
act or omission for which the claim is filed.
    (b) In computing time to determine whether the period of limitation 
has expired, exclude the incident date and include the date the claim 
was presented.



Sec. 750.66  Officials with authority to settle.

    Judge Advocate General; Deputy Judge Advocate General; Assistant 
Judge Advocate General (General Law); Deputy Assistant Judge Advocate 
General (Claims and Tort Litigation Division); Head, Federal Tort Claims 
Branch (Claims and Tort Litigation Division); Head, Military Claims 
Branch (Claims and Tort Litigation Division), and commanding officers of 
Naval Legal Service Offices may settle a nonscope claim.



Sec. 750.67  Scope of liability.

    (a) Subject to the exceptions in Sec. 750.68 of specific claims not 
payable, the United States shall not pay more than $1,000.00 for a claim 
against the United States, not cognizable under any other provision of 
law, except Article 139, UCMJ.
    (b) Article 139, UCMJ, 10 U.S.C. 939, is not preemptive. The 
prohibition in 10 U.S.C. 2737 on paying claims ``not cognizable under 
any other provisions of law'' applies only to law authorizing claims 
against the United States. Article 139 authorizes claims against 
servicemembers. See part 755 of this chapter.



Sec. 750.68  Claims not payable.

    (a) A claim for damage, loss, or destruction of property or the 
personal injury or death caused wholly or partly by a negligent or 
wrongful act of the claimant or his agent or employee.
    (b) A claim, or any part thereof, that is legally recoverable by the 
claimant under an indemnifying law or indemnity contract.
    (c) A subrogated claim.



Sec. 750.69  Measure of damages.

    Generally, the measure-of-damage provisions under the MCA are used 
to determine the extent of recovery for nonscope claims. Compensation is 
computed in accordance with Secs. 750.47 and 750.48 of subpart C, except 
damages for personal injury or death under this section shall not be for 
more than the cost of reasonable medical, hospital, and burial expenses 
actually incurred and not otherwise furnished or paid for by the United 
States.

[[Page 407]]



PART 751--PERSONNEL CLAIMS REGULATIONS--Table of Contents




               Subpart A--Claims Against the United States

Sec.
751.1 Scope of subpart A.
751.2 Claims against the United States: In general.
751.3 Authority.
751.4 Construction.
751.5 Definitions.
751.6 Claims payable.
751.7 Claims not payable.
751.8 Adjudicating authorities.
751.9 Presentment of claim.
751.10 Form of claim.
751.11 Investigation of claim.
751.12 Computation of award.
751.13 Payments and collections.
751.14 Partial payments.
751.15 Reconsideration and appeal.
751.16-751.20 [Reserved]

          Subpart B--Demand On Carrier, Contractor, or Insurer

751.21 Scope of subpart B.
751.22 Carrier recovery: In general.
751.23 Responsibilities.
751.24 Notice of loss or damage.
751.25 Types of shipments and liability involved.
751.26 Demand on carrier, contractor, or insurer.
751.27 Preparation and dispatch of demand packets.
751.28 Assignment of claimants rights to the government.
751.29 Recoveries from carrier, contractor, or insurer.
751.30 Settlement procedures and third party responses.
751.31 Common reasons for denial by carrier or contractor.
751.32 Forwarding claims files for offset action.
751.33 Unearned freight packet.
751.34 GAO appeals.
751.35 Forms and instructions.

    Authority: 5 U.S.C 301; 10 U.S.C. 939, 5013, and 5148; E.O. 11476, 3 
CFR, 1969 Comp., p. 132; 32 CFR 700.206 and 700.1202.

    Source: 57 FR 5055, Feb. 12, 1992, unless otherwise noted.



               Subpart A--Claims Against the United States



Sec. 751.1  Scope of subpart A.

    Subpart A of this part prescribes procedures and substantive bases 
for administrative settlement of claims against the United States 
submitted by Department of the Navy (DON) personnel and civilian 
employees of the naval establishment.



Sec. 751.2  Claims against the United States: In general.

    (a) Maximum amount payable. The Military and Civilian Employees' 
Personnel Claims Act (Personnel Claims Act), 31 U.S.C. 3701, 3702, and 
3721, provides that the maximum amount payable for any loss or damage 
arising from a single incident is limited to $40,000.00. Claims for 
losses occurring prior to 31 October 1988 are limited to $25,000.00.
    (b) Additional instructions. The Judge Advocate General of the Navy 
may issue additional instructions or guidance as necessary to give full 
force and effect to this section.
    (c) Preemption. The provisions of this section and the Personnel 
Claims Act are preemptive of other claims regulations. Claims not 
allowable under the Personnel Claims Act may, however, be allowable 
under another claims act.
    (d) Other claims. Claims arising from the operation of a ship's 
store, laundry, dry cleaning facility, tailor shop, or cobbler shop 
should be processed in accordance with NAVSUP P487.



Sec. 751.3  Authority.

    The Personnel Claims Act provides the authority for maximum payment 
up to $40,000.00 for loss, damage, or destruction of personal property 
of military personnel or civilian employees incident to their service. 
The Act provides for the recovery from carriers, warehouse firms, and 
other third parties responsible for such loss, damage, or destruction. 
No claim may be paid unless it is presented in writing within 2 years of 
the incident giving rise to the claim.



Sec. 751.4  Construction.

    The provisions of this section and the Personnel Claims Act provide 
limited compensation to service members and civilian employees of the 
DON for loss and damage to personal property incurred incident to 
service. This limited compensation is not a substitute for private 
insurance. Although not every loss may be compensated under the

[[Page 408]]

Personnel Claims Act, its provisions shall be broadly construed to 
provide reasonable compensation on meritorious claims. Adjudications 
must be based on common sense and the reasoned judgment of the claims 
examiner giving the benefit of realistic doubt to the claimant.



Sec. 751.5  Definitions.

    (a) Proper claimants--(1) Members of the DON. All Navy and Marine 
Corps active duty members and reservists on active duty for training 
under Federal law whether commissioned, enrolled, appointed, or 
enlisted. A retired member may only claim under this Act if loss or 
damage occurred while the claimant was on active duty or in connection 
with the claimant's last movement of personal property incident to 
service.
    (2) Civilian employees of the Navy. Federal employees of the naval 
establishment paid from appropriated funds. This term does not include 
Red Cross employees, USO personnel, and employees of Government 
contractors (including technical representatives).
    (3) Claims by nonappropriated-fund employees. Claims by employees of 
Navy and Marine Corps nonappropriated-fund activities for loss, damage, 
or destruction of personal property incident to their employment will be 
processed and adjudicated in accordance with this enclosure and 
forwarded to the appropriate local nonappropriated-fund activity which 
employs the claimant for payment from nonappropriated-funds.
    (4) Separation from service. Separation from the service or 
termination of employment shall not bar former military personnel or 
civilian employees from filing claims or bar designated officers from 
considering, ascertaining, adjusting, determining, and authorizing 
payment of claims otherwise falling within the provision of these 
regulations when such claim accrued prior to separation or termination.
    (b) Improper claimants. Insurers, assignees, subrogees, vendors, 
lienholders, contractors, subcontractors and their employees, and other 
persons not specifically mentioned as proper claimants.
    (c) Unusual occurrence. Serious events and natural disasters not 
expected to take place in the normal course of events. Two different 
types of incidents may be considered unusual occurrences: those of an 
unusual nature and those of a common nature that occur to an unexpected 
degree of severity. Examples of unusual occurrences include structural 
defects in quarters, faulty plumbing maintenance, termite or rodent 
damage, unusually large size hail, and hazardous health conditions due 
to Government use of toxic chemicals. Examples of occurrences that are 
not unusual include potholes or foreign objects in the road, ice and 
snow sliding off a roof onto a vehicle, and tears, rips, snags, or 
stains on clothing. Claims that electrical or electronic devices were 
damaged by a power surge may be paid when lightning has actually struck 
the claimant's residence or objects outside the residence, such as a 
transformer box, or when power company records or similar evidence shows 
that a particular residence or group of residences was subjected to a 
power surge of unusual intensity. In areas subject to frequent 
thunderstorms or power fluctuations, claimants are expected to use surge 
suppressors, if available, to protect delicate items such as computers 
or videocassette recorders.
    (d) Personal property. Property including but not limited to 
household goods, unaccompanied baggage, privately owned vehicles 
(POV's), mobile homes, and boats.
    (e) Intangible property. Property that has no intrinsic marketable 
value such as bankbooks, checks, promissory notes, non-negotiable stock 
certificates, bonds, baggage checks, insurance policies, money orders, 
and travelers checks.
    (f) Vehicles. Includes automobiles, motorcycles, mopeds, utility 
trailers, camping trailers, trucks, mounted camper bodies, motor homes, 
boats, boat trailers, bicycles, and aircraft. Mobile homes and other 
property used as dwelling places are not considered vehicles.



Sec. 751.6  Claims payable.

    Claims for loss, damage, or destruction of property may be 
considered as

[[Page 409]]

set out below if possession of the property was reasonable and useful 
under the circumstances and the loss did not result from the negligence 
of the claimant.
    (a) Transportation and storage losses. (1) Incurred during 
transportation under orders, whether in possession of the Government, 
carrier, storage warehouse, or other Government contractor.
    (2) Incurred during travel under orders, including temporary duty.
    (3) Incurred during travel on a space available basis on a military 
aircraft, vessel, or vehicle.
    (4) Do-it-yourself (DITY) moves. In certain circumstances, loss of 
or damage to property during a DITY move is compensable. Claimants, 
however, are required to substantiate the fact of loss or damage in 
shipment. Claimants who do not prepare inventories have difficulty 
substantiating thefts. In addition, unless evidence shows that something 
outside the claimant's control caused the damage, breakage is presumed 
to be the result of improper packing by the claimant. For example, if a 
claimant's truck is rear-ended by a drunk driver during a DITY move, it 
is out of claimant's control. If the claimant can substantiate that he 
was free from negligence, he can file a claim for damages to his 
household goods.
    (5) Shipment or storage at the claimant's expense. The shipment or 
storage is considered Government-sponsored if the Government later 
reimburses the claimant for it. The Government, however, will not 
compensate a claimant for loss or damage that occurs while property is 
being shipped or stored at the claimant's expense, even if the 
Government reimburses the claimant for the shipment or storage fees. The 
reason for this is that there is no contract, called a Government Bill 
of Lading (GBL), between Government and the carrier. In such cases the 
claimant must claim against the carrier.
    (b) Losses at assigned quarters or other authorized places. Damage 
or loss caused by fire, explosion, theft, vandalism, lightning, flood, 
earthquake, and unusual occurrences. Losses due to theft may only be 
paid if the claimant took reasonable measures to safeguard the property 
and the theft occurred as a result of a forced entry. Claimants are 
expected to secure windows and doors of their barracks, quarters, wall 
lockers, and other storage areas. Claimants are expected to store 
valuables in a secure area within their barracks, quarters, and storage 
areas. Claimants are also expected to take extra measures to protect 
cash, valuable jewelry, and similar small, easily pilferable items. 
Normally, such items should be kept in a locked container within a 
secured room. It is also advisable that the locked container be large 
enough that it is not convenient for a thief to carry off. Bicycles 
located at quarters or on base must be secured to a fixed object. 
Overseas housing is considered assigned quarters for claimants who are 
not local inhabitants.
    (c) Vehicle losses. (1) Incurred while a vehicle is used in the 
performance of military duty, if such use was authorized or directed for 
the convenience of the Government, provided the travel did not include 
commuting to or from the permanent place of duty, and did not arise from 
mechanical or structural defect of the vehicle. There is no requirement 
that the loss be due to fire, flood, hurricane, or other unusual 
occurrence, or to theft or vandalism. As a general rule, however, travel 
is not considered to be for the convenience of the Government unless it 
was pursuant to written orders authorizing use for which the claimant is 
entitled to reimbursement. The claimant must be free from negligence in 
order to be paid for a collision loss. Travel by the claimant to other 
buildings on the installation is not considered to be under orders for 
the convenience of the Government. Travel off the installation without 
written orders may only be deemed to be for the convenience of the 
Government if the claimant was expressly directed by his superior to use 
POV to accomplish the mission. The issuance of written orders after the 
fact raises the presumption that travel was not for the convenience of 
the Government. The maximum payment of $2,000.00 authorized by the 
Allowance List-Depreciation Guide still applies to loss of or damage to 
vehicles and contents. This maximum does not apply to DITY moves.

[[Page 410]]

    (2) Incurred while a vehicle is shipped at Government expense, 
provided the loss or damage did not arise from mechanical or structural 
defect of the vehicle during such shipment. Damage caused during 
shipment at the claimant's expense or while the vehicle is being moved 
to or from the port by an agent of the claimant is not compensable.
    (3) Incurred while a vehicle is located at quarters or other 
authorized place of lodging, including garages, carports, driveways, 
assigned parking spaces, if the loss or damage is caused by fire, flood, 
hurricane, theft, or vandalism, or other unusual occurrence. Vandalism 
is damage intentionally caused. Stray marks caused by children playing, 
falling branches, gravel thrown by other vehicles, or similar 
occurrences are not vandalism. The amount payable on vandalism claims is 
limited to $2,000.00.
    (4) Incurred while a vehicle is located at places other than 
quarters but on a military installation, if the loss or damage is caused 
by fire, flood, hurricane, theft, or vandalism, or other unusual 
occurrence. ``Military installation'' is used broadly to describe any 
fixed land area, wherever situated, controlled, and used by military 
activities or the Department of Defense (DOD). A vehicle properly on the 
installation should be presumed to be used incident to the claimant's 
service. A vehicle that is not properly insured or registered in 
accordance with local regulations is not properly on the installation. A 
vehicle left in a remote area of the installation that is not a 
designated long-term parking area for an undue length of time is 
presumed not to be on the installation incident to service.
    (5) Theft of property stored inside a vehicle. Claimants are 
expected to lock doors and windows. Neither the passenger compartment 
nor the trunk of a vehicle is a proper place for the long-term storage 
of property unconnected with the use of the vehicle. The passenger 
compartment of a vehicle does not provide adequate security, except for 
very short periods of time for articles that are not of high value or 
easily pilferable. Car covers and bras are payable if bolted or secured 
to the vehicle with a wire locking device.
    (6) Rental vehicles. Damage to rental vehicles is considered under 
paragraphs of the Joint Federal Travel Regulations (JFTR), rather than 
as a loss incident to service.
    (d) Mobile homes and contents in shipment. Claims for damage to 
mobile homes and contents in shipment are payable unless the damage was 
caused by structural or mechanical defects (see Sec. 751.12(g) below on 
mobile homes).
    (e) Borrowed property (including vehicles). Loss or damage to 
borrowed property is compensable if it was borrowed for claimant's or 
dependent's own use. A statement will be provided by the owner of the 
property attesting to the use of the property by the claimant.
    (f) Clothing and articles being worn. Repairs/replacement of 
clothing and articles being worn while on a military installation or in 
the performance of official duty may be paid if loss is caused by fire, 
flood, hurricane, theft, or vandalism, or other unusual occurrence. This 
paragraph shall be broadly construed in favor of compensation, but see 
Sec. 751.5(c) for the definition of unusual occurrence. Articles being 
worn include hearing aids, eyeglasses, and items the claimant is 
carrying, such as a briefcase.
    (g) Personal property held as evidence or confiscated property. If 
property belonging to the victim of a crime is to be held as evidence 
for an extended period of time (in excess of 2 months) and the temporary 
loss of the property will work a grave hardship on the claimant, a claim 
for the loss may be considered for payment. This provision will not be 
used unless every effort has been made to determine whether secondary 
evidence, such as photographs, may be substituted for the item. No 
compensation is allowed to a person suspected of an offense for property 
seized from that same person in the investigation of that offense. This 
also applies to property a foreign government unjustly confiscates or an 
unjust change in a foreign law that forces surrender or abandonment of 
property.
    (h) Theft from possession of claimant. Theft from the person of the 
claimant is reimbursable if the theft occurred by use of force, 
violence, or threat to do

[[Page 411]]

bodily harm, or by snatching or pickpocketing, and at the time of theft 
the claimant was either on a military installation, utilizing a 
recreation facility operated or sponsored by the Department of Defense 
or any agency thereof, or in the performance of official duty. The theft 
must have been reported to appropriate police authorities as soon as 
practicable, and it must have been reasonable for the claimant to have 
had on his person the quality and the quantity of the property allegedly 
stolen.
    (i) Property used for the benefit of the Government. Compensation is 
authorized where property is damaged or lost while being used in the 
performance of Government business at the direction or request of 
superior authority or by reason of military necessity.
    (j) Money deposited for safekeeping, transmittal, or other 
authorized disposition. Compensation is authorized for personal funds 
delivered to and accepted by military and civilian personnel authorized 
by the commanding officer to receive these funds for safekeeping, 
deposit, transmittal, or other authorized disposition, if the funds were 
neither applied as directed by the owner nor returned to the owner.
    (k) Fees--(1) For obtaining certain documents. The fees for 
replacing birth certificates, marriage certificates, college diplomas, 
passports, or similar documents may be allowed if the original or a 
certified copy is lost or destroyed incident to service. In general, 
compensation will only be allowed for replacing documents with a raised 
seal that are official in nature. No compensation will be allowed for 
documents that are representative of value, such as stock certificates, 
or for personal letters or records.
    (2) Estimate fees. An estimate fee is a fixed cost charged by a 
person in the business of repairing property to provide an estimate of 
what it would cost to repair property. An estimate fee in excess of 
$50.00 should be examined with great care to determine whether it is 
reasonable. A person becomes obligated to pay an estimate fee when the 
estimate is prepared. An estimate fee should not be confused with an 
appraisal fee, which is not compensable (see Sec. 751.7). A reasonable 
estimate fee is compensable if it is not going to be credited toward the 
cost of repair. If it is to be credited toward the cost of repair, it is 
not compensable regardless of whether the claimant chooses to have the 
work done. When an estimate fee is claimed, the file must reflect 
whether the fee is to be credited.



Sec. 751.7  Claims not payable.

    (a) Losses in unassigned quarters in the United States. Claims for 
property damaged or lost at quarters occupied by the claimant within the 
United States that are not assigned or otherwise provided by the 
Government.
    (b) Currency or jewelry shipped or stored in baggage. Claims for 
lost money, currency, or jewelry shipped or stored in baggage are not 
payable. Coin or paper money included in collections is payable only if 
listed on an inventory prepared at origin.
    (c) Enemy property or war trophies. This includes only property that 
was originally enemy property or a war trophy that passed into the hands 
of a collector and was then purchased by a claimant.
    (d) Unserviceable or Worn-Out Property.
    (e) Loss or Damage to Property to the Extent of any Available 
Insurance Coverage as Set Forth in Sec. 751.26 of this part.
    (f) Inconvenience or loss of use. Expenses arising from late 
delivery of personal property, including but not limited to the expenses 
for food, lodging, and furniture rental, loss of use, interest, carrying 
charges, attorney's fees, telephone calls, additional costs of 
transporting claimant or family members, time spent in preparation of 
claim, or cost of insurance are not compensable. While such claims do 
not lie against the Government, members should be referred to the 
Personal Property Office for assistance in filing their inconvenience 
claims against the commercial carriers (NAVSUP Publication 490, 
Transportation of Personal Property).
    (g) Items of speculative value. Theses, manuscripts, unsold 
paintings, or a similar creative or artistic work done by the claimant, 
friend, or a relative is limited to the cost of materials only. The 
value of such items is speculative.

[[Page 412]]

Compensation for a utilitarian object made by the claimant, such as a 
quilt or bookcase, is limited to the value of an item of similar 
quality.
    (h) Loss or damage to property due to negligence of the claimant. 
Negligence is a failure to exercise the degree of care expected under 
the circumstances that is the proximate cause of the loss. Losses due, 
in whole or in part, to the negligence of the claimant, the claimant's 
spouse, child, houseguest, employee, or agent are not compensable.
    (i) Business property. Losses of items acquired for resale or use in 
a private business are not compensable. If property is acquired for both 
business and personal use, compensation will not be allowed if business 
use is substantial, or is the primary purpose for which the item was 
purchased, or if the item is designed for professional use and is not 
normally intended for personal use.
    (j) Motor vehicles. Collision damage is not payable unless it meets 
the criteria for payment as property used for the benefit of the 
Government as established in Sec. 751.6(c)(1).
    (k) Violation of law or directives. Property acquired, possessed, or 
transported unlawfully or in violation of competent regulations or 
directives. This includes vehicles, weapons, or property shipped to 
accommodate another person, as well as property used to transport 
contraband.
    (l) Sales tax. Sales taxes associated with repair or replacement 
costs will not be considered unless the claimant provides proof that the 
sales tax was actually paid.
    (m) Appraisal fees. An appraisal, as distinguished from an estimate 
of replacement or repair, is defined as a valuation of an item provided 
by a person who is not in the business of selling or repairing that type 
of property. Normally, claimants are expected to obtain appraisals on 
expensive items at their own expense.
    (n) Quantities of property not reasonable or useful under the 
circumstances are not compensable. Factors to be considered are 
claimant's living conditions, family size, social obligations, and any 
particular need to have more than average quantities, as well as the 
actual circumstances surrounding the acquisition and loss.
    (o) Intangible Property, such as Bankbooks, Checks, Promissory 
Notes, Stock Certificates, Bonds, Bills of Lading, Warehouse Receipts, 
Baggage Checks, Insurance Policies, Money Orders, and Traveler's Checks 
are not Compensable.
    (p) Property Owned by the United States, Except where the Claimant 
is Responsible to an Agency of the Government other than the DON.
    (q) Contractual coverage. Losses, or any portion thereof, that have 
been recovered or are recoverable pursuant to contract are not 
compensable.



Sec. 751.8  Adjudicating authorities.

    (a) Claims by Navy personnel. (1) The following are authorized to 
adjudicate and authorize payment of personnel claims up to $40,000.00:
    (1) The Judge Advocate General;
    (ii) Deputy Judge Advocate General;
    (iii) Any Assistant Judge Advocate General;
    (iv) The Deputy Assistant Judge Advocate General (Claims and Tort 
Litigation); and
    (v) Commanding officers of Naval Legal Service Offices.
    (2) The Staff Judge Advocate attached to Naval Supply Center, 
Oakland is authorized to adjudicate and pay claims up to $25,000.00.
    (3) The Staff Judge Advocate attached to Naval Station, Panama Canal 
is authorized to adjudicate and pay claims up to $10,000.00.
    (4) The following are authorized to adjudicate and authorize payment 
of personnel claims up to $5,000.00:
    (i) Officers in charge of Naval Legal Service Office Detachments;
    (ii) The Staff Judge Advocate attached to Naval Station, Keflavik; 
and
    (iii) Any personnel attached to a Naval Legal Service Office when 
specifically designated by the commanding officer of that Naval Legal 
Service Office.
    (5) Any individual, when personally designated by the Judge Advocate 
General, may be authorized to adjudicate and authorize payment of 
personnel claims up to any delegated amount, not to exceed $40,000.00.
    (b) Claims by Marine Corps personnel. (1) The following individuals 
are authorized to adjudicate and authorize

[[Page 413]]

payment of personnel claims up to $40,000.00:
    (i) Commandant of the Marine Corps;
    (ii) Deputy Chief of Staff, Manpower and Reserve Affairs Department;
    (iii) Director, Human Resources Division;
    (iv) Head, Personal Affairs Branch;
    (v) Deputy Head, Personal Affairs Branch;
    (vi) Head, Personnel Claims Section; and
    (vii) Any individual, when personally designated by the Commandant 
of the Marine Corps, may be authorized to adjudicate and authorize 
payment of personnel claims up to any delegated amount, and not to 
exceed $40,000.00.
    (2) The following individuals are authorized to adjudicate and 
authorize payment of personnel claims up to $25,000.00:
    (i) Head, Adjudication Unit;
    (ii) Head, Carrier Recovery Unit; and
    (iii) Head, Administration Unit.



Sec. 751.9  Presentment of claim.

    (a) General. A claim shall be submitted in writing and, if 
practicable, be presented to the claims office or personal property 
office serving the installation where the claimant is stationed, or 
nearest to the point where the loss or damage occurred. If submission in 
accordance with the foregoing is impractical under the circumstances, 
the claim may be submitted in writing to any installation or 
establishment of the Armed Forces which will forward the claim to the 
appropriate Navy or Marine Corps claims office for processing. To 
constitute a filing under this regulation, a claim must be presented in 
writing to one of the military departments. Claims that are incomplete 
will not be refused and shall be logged in as received. Claimants 
submitting such claims, however, shall be informed in writing that 
properly completed forms or necessary substantiation must be received 
within a fixed period of time (normally 30 days), otherwise the claim 
will be denied or paid only in the amount substantiated.
    (b) Statute of limitations. A claim must be presented in writing to 
a military installation within 2 years after it accrues. This 
requirement is statutory and may only be waived if a claim accrues 
during armed conflict, or armed conflict intervenes before the 2 years 
have run, and good cause is shown. In this situation, a claim may be 
presented not later than 2 years after the end of the armed conflict. A 
claim accrues on the day the claimant knows or should know of the loss. 
For losses that occur in shipment of personal property, normally the day 
of delivery or the day the claimant loses entitlement to storage at 
Government expense (whichever occurs first) is the day the claim 
accrues. If a claimant's entitlement to Government storage terminates, 
but the property is later delivered at Government expense, the claim 
accrues on delivery. In computing the 2 years, exclude the first day 
(day of delivery or incident) and include the last day. If the last day 
falls on a non-workday, extend the 2 years to the next workday.
    (c) Substantiation. The claimant is responsible for substantiating 
ownership or possession, the fact of loss or damage, and the value of 
property. Claimants are expected to report losses promptly. The greater 
the delay in reporting a loss, the more substantiation the claimant is 
expected to provide.
    (1) Obviously damaged or missing inventory items that are not 
reported at delivery. Claimants are expected to list missing inventory 
items and obvious damage at time of delivery. Claimants who do not 
should be questioned. Obviously some claimants will simply not notice 
readily apparent damage. If, however, the claimant cannot provide an 
explanation or lacks credibility, payment should be denied based on lack 
of evidence that the item was lost or damaged in shipment.
    (2) Later-discovered shipment loss or damage. A claimant has 70 days 
to unpack, discover, and report loss and damage that is not obvious at 
delivery. In most cases, loss and damage that is discovered later and 
reported in a timely manner should be deemed to have been incurred in 
shipment.
    (3) Damage to POV's in shipment. Persons shipping POV's are expected 
to list damage on DD Form 788 (Private Vehicle Shipping Document for 
Automobile) when they pick up the vehicle. Obvious external damage that 
is not listed is not payable. Damage the claimant could reasonably be 
expected

[[Page 414]]

not to notice at the pickup point should be considered if the claimant 
reports the damage to claims personnel within a short time, normally a 
few days, after arriving at the installation.
    (4) Credibility. Most claimants are honest. Most claimants 
objectively attempt to claim only what is due them. These persons are 
entitled to the presumption that what they list is honest, although it 
may not be correct. Some claimants lack credibility and their claims 
require careful scrutiny. Factors that indicate a claimant's credibility 
is questionable include amounts claimed that are exaggerated in 
comparison with the cost of similar items, insignificant or almost 
undetectable damage, very recent purchase dates for most items claimed, 
and statements that appear incredible. Such claimants should be required 
to provide more evidence than is normally expected.
    (5) Inspections. Whenever a question arises about damage to 
property, the best way to determine a proper award is to examine the 
item closely to determine that nature of the damage. For furniture, 
undersurfaces and the edges of drawers and doors should be examined to 
determine whether the material is solid hardwood, fine quality veneer 
over hardwood, veneer over pressed wood, or other types of material. If 
the inspection is conducted at the claimant's quarters, the general 
quality of property should be determined. Claimants should routinely be 
directed to bring in vehicles and small broken items of value such as 
figurines for inspection, and inspections should be conducted on all 
large claims. Observations by repairmen and transportation inspectors 
are very valuable, but on occasion, claims personnel must go out of the 
office and inspect items themselves. Such inspections are necessary to 
reduce the number of reconsiderations and fraudulent claims and are 
invaluable in enabling claims personnel to understand the facts in many 
situations.



Sec. 751.10  Form of claim.

    The claim should be submitted on DD Form 1842 (Claim for Personal 
Property) accompanied by DD Form 1844 (List of Property). If DD Forms 
1842 and 1844 \1\ are not available, any writing will be accepted and 
considered if it asserts a demand for a specific sum and substantially 
describes the facts necessary to support a claim cognizable under these 
regulations. The claim must be signed by a proper claimant (see 
Sec. 751.5) or by a person with a power of attorney for a proper 
claimant. A copy of the power of attorney must be included with the 
claim.
---------------------------------------------------------------------------

    \1\ Copies of these forms may be obtained by contacting the claims 
office or personal property office serving the installation where the 
claimant is stationed, or nearest to the point where the loss or damage 
occurred.
---------------------------------------------------------------------------



Sec. 751.11  Investigation of claim.

    Upon receipt of a claim filed under the Personnel Claims Act, the 
claim shall be stamped with the date and receiving office, and be 
referred to a claims investigating officer. The investigating officer 
shall consider all information and evidence submitted with the claim and 
shall conduct such further investigation as may be necessary and 
appropriate.



Sec. 751.12  Computation of award.

    The Judge Advocate General will periodically publish an Allowance 
List-Depreciation Guide specifying rates of depreciation and maximum 
payments applicable to categories of property. The Allowance List-
Depreciation Guide will be binding on all DON claims personnel. The 
value of the loss is determined and adjusted to reflect payments, 
repairs, or replacement by carriers or insurers, or lost potential 
insurance or carrier recoveries.
    (a) Repair of items. For items that can be economically repaired, 
the cost of repair or an appropriate loss in value is the measure of the 
loss. The cost of repair may be the actual cost, as demonstrated by a 
paid bill, or reasonable estimated costs, as demonstrated by an estimate 
of repair prepared by a person in the business of repairing that type of 
property.
    (1) Loss of value (LOV)--(i) Minor damage not worth repairing. An 
LOV, rather than replacement cost, should be awarded when an item 
suffers minor

[[Page 415]]

damage that is not economical to repair but the item remains useful for 
its intended purpose. An LOV is particularly appropriate when the item 
is not of great value and has preexisting damage (PED). An LOV is also 
appropriate to compensate claimants for minor damage, such as a chip or 
surface crack to a figure or knickknack. For example, if an inexpensive, 
fiberboard coffee table with extensive PED is scratched, repair of the 
scratch would exceed the value of the table. Under the circumstances, 
LOV is appropriate.
    (ii) Damage to upholstered furniture. If damage can be repaired 
imperceptibly by cleaning or reweaving, the claimant is only entitled to 
repair cost. If repairs would be somewhat noticeable but the damage is 
to an area not normally seen, repair costs plus an LOV would be 
appropriate. Alternatively, if repairs would be somewhat noticeable but 
the item is of no great value and has already suffered PED, repair costs 
and LOV would be appropriate even if the damage is in an obvious area. 
If, however, repairs would be so noticeable as to destroy the usefulness 
of the item, the item should be reupholstered or replaced. What is 
noticeable will depend on the nature and value of the item, and the 
nature of the damage, and claims personnel should exercise sound 
judgment to avoid being too lenient or too harsh.
    (iii) Cosmetic damage to nondecorative items. LOV should also be 
awarded to compensate claimants for cosmetic damage to items that were 
not purchased for purposes of display or decoration. For example, the 
casing of a washing machine is dented. The washing machine is not 
decorative in nature and still functions perfectly. An LOV, rather than 
replacement of the washing machine or the casing, is the appropriate 
measure of the claimant's loss.
    (2) PED to repairable items. PED is damage to an item that predates 
the incident giving rise to a claim. PED is most commonly identified by 
the use of symbols on household goods shipment inventories. Whenever PED 
is listed on an inventory, claims personnel must determine whether the 
PED did in fact exist and whether the cost of repairing the item 
includes repairing PED. The fact that a claimant signed the inventory 
that listed PED is conclusive evidence that PED did exist unless the 
member has taken written exceptions on the inventory to the carrier's 
description of PED. These findings are essential for recovery purposes. 
Often inspecting the item or calling the repairman who prepared the 
estimate is the only way to make an effective determination.
    (i) Estimates that do not include repair of PED. If the estimate 
does not include repair of PED, even if PED is listed on the inventory, 
no deduction should be made. This fact should be recorded on the 
chronology sheet and on carrier recovery documents.
    (ii) Estimates that include repair of PED. If repair of PED is 
included in the estimate, the percentage attributable to repair of PED 
is deducted.
    (3) Mechanical defects. The Personnel Claims Act only provides 
compensation for losses incurred incident to service. Damage resulting 
from a manufacturer's defect or from normal wear and tear is not 
compensable. Damage to the engine or transmission of an old vehicle 
during shipment is probably due to a mechanical defect. Internal damage 
to appliances, such as old televisions, is also often due to a 
mechanical defect, particularly when their is no external damage to the 
item. Claims for internal damage to small appliances that are not 
normally repaired, such as toasters or hair dryers, should be assessed 
based on damage to other items in the carton and the shipment, the age 
of the item, the honesty of the claimant, and whether there are loose 
parts inside. If the evidence suggests rough handling caused the damage, 
a claim for the item should be paid. Internal damage to larger items 
such as televisions or stereos should be evaluated by a repairman. 
Evidence that suggests rough handling, such as smashed boards, provides 
a basis for payment. Evidence that suggests a fault in the item, such as 
burned-out circuits, does not. Deterioration because an item in storage 
was not used for a long time, rather than because the item was 
mishandled or the conditions of storage were improper, is also 
considered due to a mechanical defect.

[[Page 416]]

    (4) Wrinkled clothing. Clothing wrinkled in shipment presents 
special problems. Normally, unless the wrinkling is so severe as to 
amount to actual damage, the cost to press wrinkles out of clothing 
after a move is not compensable. The mere fact that clothing was 
``wadded up'' or ``used as packing material'' is not in itself 
sufficient. The wrinkling must be such that professional pressing is 
necessary to make the clothing usable. This determination will depend on 
the wrinkling and the nature of the material.
    (5) Wet and mildewed items. A claimant has a duty to mitigate 
damages by drying wet items to prevent further deterioration. Items that 
have been wet are not necessarily damaged and claimants who throw them 
away have difficulty substantiating that a loss has occurred. Although a 
deeply seated mildew infestation is almost impossible to remove 
completely, items lightly infested can often be cleaned.
    (b) Replacement of items. A claimant is entitled to the value of 
missing and destroyed items. An item that has sustained damage is 
considered destroyed if it is no longer useful for its intended purpose 
and the cost of repairing it exceeds its value. Value is measured in the 
following ways:
    (1) Similar used items. If there is a regular market for used items 
of that particular type, the loss may be measured by the cost of a 
similar item of similar age. Prices obtained from industry guides or 
estimates from dealers in this type of property are acceptable to 
establish value. There is a regular market on used cars and the value of 
a used automobile is always measured according to the N.A.D.A. Official 
Car Guide rather than the depreciated replacement cost. Similarly, the 
Mobile Home Manufactured Housing Replacement Guide may be used to value 
a destroyed mobile home. Where there is no regular market in a 
particular type of used item, however, estimates from dealers in 
``collector's items'' should be avoided.
    (2) Depreciated replacement cost. This is the normal measure of a 
claimant's loss. A catalog or store price for a new item similar in size 
and quality is depreciated using the Allowance List-Depreciation Guide 
to reflect wear and tear on the missing or destroyed item. The 
replacement cost for identical items--particularly decorative items--
should be used whenever the item is readily available in the local area, 
but a claimant who is eligible to use the Navy Exchange (NEX) and the 
NEX Mail Order Catalog should not be allowed a higher replacement cost 
of an item, such as a television, from a specialty store when the NEX 
carries an item comparable in size, quality, and features from another 
manufacturer.
    (3) ``Fair and reasonable'' (F&R) awards. A fair and reasonable 
award should be used sparingly when other measures would compensate the 
claimant appropriately. Overuse of such awards impedes carrier recovery 
and ``F&R'' should never be used when a more precise measure of damages 
is available. An F&R award for a missing or destroyed item should 
reflect the value of an item similar in quality, description, age, 
condition, and function to the greatest extent possible. An F&R award 
for a damaged item should reflect either the amount a firm would charge 
for repair or the reduced value to the greatest extent possible. 
Whenever such an award is made, the basis for the award should be 
explained on the chronology sheet, in the comments block of DD Form 1844 
(List of Property), or in a separate memorandum. A fair and reasonable 
award may be considered in the following instances:
    (i) The item is obsolete and a simple deduction of a percentage for 
obsolescence is not appropriate.
    (ii) The claimant cannot replace the item in the local area.
    (iii) The claimant cannot replace the item at any cost.
    (iv) Repair costs or replacement costs are excessive for the item 
and an LOV is not appropriate.
    (v) The claimant has substantiated a loss in some amount but has 
failed to substantiate a loss in the amount claimed.
    (c) Depreciation. The Personnel Claims Act is only intended to 
compensate claimants for the fair market value of their loss. Except in 
unusual cases, a used item that has been lost or destroyed is worth less 
than a new item of the same type. The price of a

[[Page 417]]

new replacement item must be depreciated to award the claimant the value 
of the lost or destroyed item. Average yearly and flat rates of 
depreciation have been established to determine the fair value of used 
property in various categories. These rates are listed in the Allowance-
List Depreciation Guide. The listed depreciation rate should be adjusted 
if an item has been subjected to greater or lesser wear and tear than 
normal or if the replacement cost the claimant provides is for a used 
item rather than a new one. Yearly depreciation is not taken during 
periods of storage and normally no depreciation is taken on repair costs 
or on replacement cost for items less than 6 months old, excluding the 
month of purchase and the month the claim accrued (but see 
Sec. 751.12(c)(3)).
    (1) Depreciating replacement parts. No depreciation should be taken 
on replacement parts for damaged items unless these are parts separately 
purchased or normally replaced during the useful life of these items. 
The replacement cost for these latter items should be depreciated. For 
example, the glass top to a table is not normally replaced during the 
useful life of the table and should not be depreciated.
    (2) Depreciating fabric for reupholstery. Fabric is normally 
replaced during the useful life of upholstered furniture. When 
upholstered furniture is reupholstered because the damage is too severe 
to be repaired and an LOV is not appropriate, the cost of new fabric is 
depreciated at a rate of 5 percent per year. If the item has been 
reupholstered since it was purchased, depreciation is measured from the 
date the item was last reupholstered, rather than from the date the item 
was originally purchased. Labor costs are allowed as claimed. If the 
estimate does not list separate costs for fabric and labor, the labor 
costs may be assumed to be 50 percent of the total bill.
    (3) Rapidly depreciating items. Tires, most clothing items, and most 
toys rapidly lose their value, as the high depreciation rate for these 
items reflects. Depreciation should be taken on such items even when 
they are less than 6 months old. As a rule of thumb, half of the normal 
yearly or flat rate depreciation should be taken on such items when they 
are between 3 and 6 months old at the time of loss.
    (4) Obsolescence. Even though depreciation is not taken during 
periods of storage, obsolescence should be claimed on those items that 
have lost value because of changes in style or technological 
innovations.
    (5) Military uniforms. Normally, no depreciation should be taken on 
military uniforms. Depreciation, however, should be taken on military 
uniform items that are being phased out or that belong to persons 
separating from the service. Socks and underwear are not considered 
military uniform items.
    (d) Salvage value. Whenever a claimant has been fully compensated 
for a destroyed item that still has some value, the claimant has the 
option of either retaining the item and having the claims office deduct 
an amount for the salvage value, or turning the item over to the 
Government or to the carrier if the carrier will fully reimburse the 
Government.
    (1) Turn-in to the Government. On all claims, except CONUS domestic 
shipments, if the claimant does not choose to retain the items and 
accepts a reduction in the amount paid on the claim for salvage value, 
the claims office will require the claimant to turn them into a disposal 
unit designated by the Personal Property Office. Normally, the amount 
that the Government may obtain from selling such items is very low. If 
the claims office determines that the salvage value is less than $25.00, 
the claimant may be advised to dispose of the items by other means, 
either by throwing the item away or by turning it over to a charitable 
organization. Claimants may also be directed to make alternative 
disposition of items that have been refused by the designated disposal 
unit. This alternate disposition must be noted on the chronology sheet 
that is kept as part of the claims file. Claims personnel will not 
divert such items to personal use or use them to furnish Government 
offices. In determining whether an item has salvage value, the size of 
the item and the distance the claimant must travel to turn it in should 
be considered. A claimant must

[[Page 418]]

make his own arrangements to transport salvageable items prior to 
payment. Claims personnel should ask the claimant's command to make 
transportation available to assist the claimant in appropriate cases, 
particularly when the item is large or bulky. Sound discretion prohibits 
requiring a claimant living far from a designated disposal unit to turn 
in an item of relatively slight value.
    (2) Turn-in to the carrier. On CONUS domestic shipments, the carrier 
may choose to pick up items for which it will fully reimburse the 
Government. Pursuant to a Joint Military-Industry Memorandum on Salvage, 
items that are hazardous to keep around, such as mildewed items or 
broken glass (except items such as figurines and crystal with a per item 
value of more than $50.00), may be disposed of as the claimant chooses. 
Claimants must retain other items for a maximum of 120 days from the 
date of delivery to allow the carrier to pick them up. Pursuant to this 
memorandum of understanding, the carrier has until the end of the 
inspection period or 30 days after receipt of the demand, whichever is 
greater, to identify such items. Claims offices must identify files in 
which the carrier is entitled to salvage and must process these claims 
for recovery action within 30 days so that the claimant does not dispose 
of salvageable items before the end of the period allotted for carrier 
pick-up.
    (3) Maximum allowances. If the claimant will not be fully 
compensated for an item because a maximum allowance is applied, he will 
not be required to turn in the item.
    (e) Standard abbreviations. The claims examiner's intent should be 
clear and unmistakable to anyone reviewing the remarks section of DD 
Form 1844. The following standardized abbreviations are used in 
completing the remarks section. Other abbreviations should not be used. 
Whenever one or more of these abbreviations will not adequately explain 
how the claimant has been compensated, a brief explanation should be 
inserted in the remarks section, in the comments section on the bottom 
of DD Form 1844, or on the chronology sheet that is kept in each claims 
file.
    (1) AC: Amount claimed. The amount claimed was awarded to the 
claimant. This abbreviation is not used if the claimant has presented an 
estimate of repair.
    (2) AGC: Agreed cost of repairs. The claimant did not present an 
estimate but instead, after discussing the matter with claims personnel, 
entered an amount that represents the claimant's guess as to how much it 
would cost to repair the damaged item. The claims office may accept this 
amount as a fair estimation of the cost of repair based on the amount of 
damage, the value of the item, and the cost of similar repairs in the 
area. A claimant may be allowed up to $50.00 as an AGC without an 
inspection and between $50.00 and $100.00 if claims personnel have 
inspected the item. The use of AGC is an integral part of small claims 
procedures.
    (3) CR: Carrier recovery. The claimant was paid this amount by the 
carrier for the item. The payment is recorded in the remarks column, and 
the total carrier payment is deducted at the bottom of DD Form 1844 in 
the same manner as insurance recovery.
    (4) D: Depreciation. Yearly depreciation was taken on the destroyed 
or missing item in accordance with the appropriate depreciation guide in 
effect at the time of the loss. Deviations from standard rates must be 
explained.
    (5) DV: Depreciated value. A claimant's repair costs exceeded the 
value of the item, so the depreciated value was awarded instead. 
Whenever a claimant claims a repair cost that is very high, relative to 
the age and probable replacement cost, the replacement cost should be 
obtained and the depreciated value determined.
    (6) ER: Estimate of repair. The claimant provided an estimate of 
repair that was used to value the loss. If multiple estimates were 
provided, they should be numbered and referred to as exhibits.
    (7) EX: Exhibit. When numerous documents have been provided to 
substantiate a claim, they should be numbered and referred to as 
exhibits.
    (8) FR: Flat rate depreciation. Flat rate depreciation was taken on 
an item in accordance with the Depreciation Guide in effect at the time 
of the loss.

[[Page 419]]

Deviations from the normal rate must be explained.
    (9) F&R: Fair and reasonable. A fair and reasonable award was made 
(see Sec. 751.12(b)(3)).
    (10) LOV: Loss of value. An LOV was awarded (see Sec. 751.5(a)(1)).
    (11) MA: Maximum allowance. The adjudicated value, listed in the 
``Amount Allowed'' column, exceeds a maximum allowance. The amount in 
excess of the maximum allowance is subtracted at the bottom of the DD 
Form 1844.
    (12) N/P: Not payable. The item is not payable. The reason for this 
comment should be noted (i.e., ``not substantiated'').
    (13) OBS: Obsolescence. A percentage was deducted for obsolescence.
    (14) PCR: Lost potential carrier recovery. A deduction was made for 
lost PCR.
    (15) PED: Preexisting damage. A deduction was made for PED.
    (16) PP: Purchase price. The purchase price was used to value the 
loss. Normally, the purchase price is not an adequate measure of the 
claimant's loss. If, however, the claimant used the replacement cost of 
a dissimilar item or otherwise failed to substantiate the replacement 
cost, a recent purchase price may be used at the discretion of claims 
personnel, if a true replacement cost is not available.
    (17) NEX: Navy Exchange replacement cost. A replacement from the NEX 
was used.
    (18) RC: Replacement cost. A replacement cost was used. The store or 
catalog from which the replacement cost was taken should be listed.
    (19) SV/N: Item has no salvage value. A destroyed item was 
determined to have no salvage value.
    (20) SV/R: Salvage value, item retained. A destroyed item was 
determined to have salvage value and the claimant chose to keep the 
item. Accordingly, a deduction was made for the salvage value.
    (21) SV/T: Salvage value, item turned in. A destroyed item was 
determined to have salvage value and the claimant chose not to keep the 
item. If the item is part of a CONUS domestic shipment, the claimant 
must keep it for the carrier to pick up. Otherwise, the claimant must 
turn the item in prior to payment on the claim.
    (f) Sets. Normally, when component parts of a set are missing or 
destroyed, the claimant is only entitled to the replacement cost of the 
missing or destroyed components. In some instances, however, a claimant 
would be entitled to replacement of the entire set or to an additional 
LOV. Some claimants will assert that all of the items in a room are part 
of a set. Pieces sold separately, however, are ordinarily not considered 
parts of a set, and pieces that merely complement other items, such as a 
loveseat purchased to complement a particular hutch, are never 
considered part of a set. When a component part of a set is missing or 
destroyed and cannot be replaced with a matching item, or has to be 
repaired so that it no longer matches other component parts of the set, 
the following rules apply:
    (1) The set is no longer useful for its intended purpose. When a set 
is no longer useful for its intended purpose because component parts are 
missing or destroyed the entire set may be replaced. Note that several 
firms will match discontinued sets of china and crystal and that 
replacement of the set is not authorized if replacement items can be 
thus obtained. Generally, with china and crystal the value of the set as 
a whole is not destroyed unless more than 25 percent of the place 
settings are unusable. Exceptions may be made if the claimant can 
demonstrate a particular need for a certain number of place settings 
because of family size or social obligations. In those rare instances 
when an entire set is replaced, the claimant will be required to turn in 
undamaged pieces.
    (2) The set is still useful for its intended purpose. When missing 
pieces cannot be matched and there is measurable decrease in the value 
of the set, but the set is still useful for its intended purpose, the 
claimant is awarded the value of the missing pieces plus an amount for 
the diminution in value of the set as a whole. The amount awarded as an 
LOV will vary depending on the exact circumstances.
    (3) Mattresses and upholstered furniture are recovered. A mattress 
and box spring set is covered during normal

[[Page 420]]

use. Such sets are still useful for their intended purpose if one piece 
of the set has to be recovered in a different fabric. No award will be 
made for the undamaged piece. When one piece of a set of upholstered 
furniture suffers damage that cannot be repaired or recovered in 
matching fabric, recovering the entire set or recovering the damaged 
piece plus LOV should be considered. Factors to take into account 
include the value of the set, PED to the set, the nature of the current 
damage, and the extent to which the claimant's furniture is already 
mismatched.
    (g) Mobile homes. Mobile homes present special problems. Most mobile 
homes, particularly larger ones, are not built to withstand the stress 
of multiple long moves. While the Mobile Home One-Time Only rate 
solicitation program, effective 1 November 1987, may have reduced the 
incidence of loss and damage by encouraging carriers to use extra axles 
when necessary, mobile home shipments can result in enormous, 
uncompensated losses for servicemembers and present unusual difficulties 
for claims adjudicators. Because the risk is so great, claims offices 
must coordinate with their servicing transportation offices to ensure 
both that servicemembers shipping mobile homes are advised of the risk 
and of their responsibilities, and that the transportation office does 
not authorize shipment of a mobile home that has not been placed in a 
fit condition to be shipped.
    (1) Transportation counseling prior to shipment. Servicemembers 
should be advised of the following:
    (i) They are responsible for placing the mobile home and its tires, 
tubes, frames, and other parts in fit condition to ship and for loading 
the mobile home to withstand the stresses of normal transportation. They 
will not be compensated for any damage that results either from a latent 
defect in the construction of the mobile home (except when the carrier 
is aware of the defect and the servicemember is not) or from their 
failure to place the mobile home in fit condition to ship.
    (ii) They are responsible for paying for necessary repairs en route. 
Such repairs can amount to several hundred or even several thousand 
dollars, and some mobile homes have been left in storage at the 
servicemember's expense hundreds of miles from destination because the 
owner could not pay for necessary repairs.
    (iii) They are responsible for resealing the roof and 
weatherproofing the mobile home after delivery. The cost of this is not 
compensable, nor is any damage caused by the servicemember's failure to 
have it done.
    (iv) They are responsible for removing obstructions, grading the 
roadway, or otherwise preparing the site to make it accessible for the 
carrier's equipment at both origin and destination.
    (v) Because of the risk that damage will result for which they 
cannot be compensated, servicemembers should strongly consider 
purchasing private insurance coverage. A claimant usually must purchase 
separate insurance for property shipped inside the mobile home and most 
mobile home carriers will sell some sort of insurance coverage for 
damage to the mobile home itself. Often, when a mobile home has been 
moved repeatedly, the risk of uncompensated loss is so high that the 
servicemember should consider selling the home rather than attempting to 
ship it.
    (2) Inspection Prior to Shipment. Transportation personnel should 
inspect the home prior to shipment in all instances. All defects should 
be recorded. In particular:
    (i) A mobile home should not be shipped with a servicemember's 
furniture and other household goods inside. The maximum safe weight of 
appliances and additional property is very low. An overweight mobile 
home tends to blow tires and break apart during shipment. Servicemembers 
should be advised long before shipment that they will have to make other 
arrangements for shipping such items at their own expense.
    (ii) A mobile home should never be shipped with defects in the steel 
frame or tow hitch.
    (iii) The condition of all tires should be checked and recorded. 
Some carriers submit huge bills for ``blown'' tires during shipment.
    (iv) Structural changes to the interior of the home, particularly 
those

[[Page 421]]

that involve cutting through beams, should be examined closely and a 
civil engineer should be called in to render an opinion. Frequently, it 
is not safe to ship mobile homes in which the claimant has altered the 
interior framing.
    (3) Latent Defects. Many carriers will attempt to escape liability 
by attributing all damage to latent manufacturing defects. A loss due to 
such a defect, like a loss due to any other mechanical defect, is not 
considered incident to service. When an engineer's report or other 
evidence shows that damage was indeed caused by a defect rather than by 
the carrier's failure to take the necessary care, the following rules 
apply:
    (i) If both the carrier and the claimant knew or should have known 
of the defect, and if the claimant took no corrective action and had the 
mobile home shipped anyway, the claim is not payable.
    (ii) If the carrier knew or should have known of the defect, and the 
claimant could not reasonably have been expected to know of it, the 
claim is payable and liability should be pursued against the carrier.
    (iii) If neither the claimant nor the carrier could reasonably be 
expected to know of the defect, the claim is not payable.
    (4) Substantiation of a claim. Prior to adjudication of such claims, 
the mobile home should be inspected and the following evidence obtained, 
if possible:
    (i) DD Form 1800 (Mobile Home Shipment Inspection at Destination). 
This document shows the condition of the home at origin prior to 
shipment. This document is prepared by the Transportation Office (TO) 
and is signed by the servicemember, the carrier's representative, and 
the Government inspector. It is vital and a claim should not be paid 
without it. At destination, damages noted at delivery should be 
annotated and the form dated and signed by the driver and the 
servicemember. Damages may be listed on this form or on the DD Form 1840 
(Joint Statement of Loss or Damage at Delivery).
    (ii) DD Form 1863 (Accessorial Services-Mobile Home). For shipments 
after 1 November 1987, DD Form 1863 lists all services the carrier is 
required to provide, including line-haul, payment of tolls, 
overdimension charges, permits and licenses, provision of anti-sway 
devices, axles with wheels and tires, temporary lights, and escort 
services. All costs and services may not appear on the GBL. For 
shipments prior to 1 November 1987, damages may also be listed on this 
form.
    (iii) DD Form 1840/1840R. Beginning 1 November 1987, later-
discovered damages must be listed on DD Form 1840R and dispatched to the 
carrier within 75 days of delivery. Timely notice on mobile home 
shipments differs slightly from such notice on other shipments. Item 306 
of the carrier's rate solicitation provides that ``upon delivery by the 
carrier, all loss of or damage to the mobile home shall be noted on the 
delivery document, the inventory form, the DD Form 1800, and/or the DD 
Form 1840. Late discovered loss or damage, including personal property 
within the mobile home, will be noted on the DD Form 1840R not later 
than 75 days following delivery and shall be accepted by the carrier as 
overcoming the presumption of correctness of delivery receipt.''
    (iv) DD Form 1412 (Inventory of Items Shipped in Housetrailer). 
Prior to 1 November 1987, the servicemember prepared DD Form 1412. After 
1 November 1987, the carrier is required to prepare this in coordination 
with the servicemember.
    (v) DD Form 1841. If a Government representative does not inspect 
the mobile home at delivery, an inspection should be requested.
    (vi) Driver's statement. The mobile home carrier should be requested 
to provide (within 14 days) a statement from the driver of the towing 
vehicle explaining the circumstances surrounding the damage as well as 
detailed travel particulars. If the mobile home carrier does not 
respond, the file should be so annotated. Such statements are often 
self-serving and should be reviewed critically to determine whether the 
carrier is attributing damage to a latent defect.
    (vii) Owner's statement. The claimant should provide a statement 
concerning the age of the mobile home, the date and place purchased, any 
prior damage or repairs, all prior moves, and prior claims.

[[Page 422]]

    (viii) Estimates of repair. When possible, the claimant should 
obtain two estimates of repair from firms in the business of repairing, 
rather than selling, mobile homes. Such estimates should list the 
approximate value of the home before and after damage, a detailed 
breakdown of the repairs needed and their cost, and the cause of damage.
    (ix) Engineer's statement. Where the facts indicate the possibility 
of a latent defect, the claimant should be assisted in obtaining a 
statement from a qualified engineer or vehicle maintenance professional 
with expertise in mobile homes explaining the cause of damage. The 
claims office should coordinate in advance with facilities engineers or 
with local reserve units with engineering expertise to provide such 
inspection where possible.
    (5) Compensable damage. In adjudicating the claim, the claimant may 
be paid for loss of or damage to the mobile home except when the damage 
is due to a latent defect, to the servicemember's failure to place the 
home in fit condition to ship, or to the servicemember's failure to have 
the roof resealed. The servicemember may also be compensated for the 
reasonable cost of repair estimates provided by firms in the business of 
mobile home repair and of opinions prepared by qualified engineers. The 
claimant may not be compensated for services the carrier failed to 
perform or performed improperly or for other incidental expenses. The 
claimant should be referred to the transportation office for these. Such 
services (listed on DD Form 1843 and the GBL correction notice) include:
    (i) Escort or pilot services, ferry fees, tolls, permits, 
overdimension charges, or taxes.
    (ii) Storage costs or parking fees en route.
    (iii) Expand charges and charges for anti-sway devices, brakes and 
brake repairs, or adding or replacing axles, tubes, or tires.
    (iv) Wrecker service.
    (v)Connecting or disconnecting utilities.
    (vi) Blocking, unblocking, or removing or installing skirting.
    (vii) The cost of separating or reassembling and resealing a double-
wide mobile home.
    (6) Carrier liability and attempted waivers. In the absence of 
additional coverage, the carrier's maximum liability for personal 
property shipped with the mobile home is $250.00. The carrier is fully 
liable for damages to the mobile home itself. Carriers are also liable 
for damage caused by third parties with whom they contract, such as 
wrecker services. Some carriers may still try to obtain waivers, from 
the servicemember. A waiver signed by the servicemember, however, is not 
binding on the United States. The Navy is the contracting party and the 
owner has not authority to sign a waiver agreement or any other document 
purporting to exempt the carrier from the liability imposed under the 
GBL.



Sec. 751.13  Payments and collections.

    Payment of approved personnel claims and deposit of checks received 
from carriers, contractors, insurers, or members will be made by the 
Navy or Marine Corps disbursing officer serving the adjudicating 
authority. Payments will be charged to funds made available to the 
adjudicating authority for this purpose. Credit for collections will be 
to the accounting data specified in Navy Comptroller Manual section 
046370, paragraph 2 or in superseding messages, if applicable.



Sec. 751.14  Partial payments.

    (a) Partial payments when hardship exists. When claimants need funds 
to feed, clothe, or house themselves and/or their families as a result 
of sustaining a compensable loss, the adjudicating authority may 
authorize a partial payment of an appropriate amount, normally one-half 
of the estimated total payment. When a partial payment is made, a copy 
of the payment voucher and all other information related to the partial 
payment shall be placed in the claim file. Action shall be taken to 
ensure the amount of the partial payment is deducted from the 
adjudicated value of the claim when final payment is made.
    (b) Marine hardship payments. The Marine claimant's Transportation 
Management Office (TMO) shall ensure

[[Page 423]]

compliance with all requirements of Sec. 751.14(a), and may request 
authority for payment by message from the Commandant of the Marine Corps 
(MHP-40).
    (c) Effect of partial payment. Partial payments are to be subtracted 
from the adjudicated value of the claim before payment of the balance 
due. Overpayments are to be promptly recouped.



Sec. 751.15  Reconsideration and appeal.

    (a) General. When a claim is denied either in whole or in part, the 
claimant shall be given written notification of a the initial 
adjudication and of the right to submit a written request for 
reconsideration to the original adjudicating authority within 6 months 
from the date the claimant receives notice of the initial adjudication 
of the claim. If a claimant requests reconsideration and if it is 
determined that the original action was erroneous or incorrect, it shall 
be modified and, when appropriate, a supplemental payment shall be 
approved. If full additional payment is not granted, the file shall be 
forwarded for reconsideration to the next higher adjudicating authority. 
The next higher adjudicating authority may be the commanding officer of 
the Naval Legal Service Office if a properly delegated subordinate has 
acted initially on the claim. For claims originally adjudicated by the 
commanding offer, the files will be forwarded to the Judge Advocate 
General for final action. The claimant shall be notified of this action 
either by letter or by copy of the letter forwarding the file to higher 
adjudicating authority. The forwarding letter shall include a synopsis 
of action taken on the file and reasons for the action or denial, as 
well as a recommendation of further action or denial.
    (b) Files forwarded to JAG. For files forwarded to JAG in accordance 
with Sec. 751.15(a), the forwarding endorsement shall include the 
specific reasons why the requested relief was not granted and shall 
address the specific points or complaints raised by the clamant's 
request for reconsideration.
    (c) Appeals procedure for claims submitted by Marine Corps 
personnel. Where any of the Marine Corps adjudication authorities listed 
in Sec. 751.8(b) fail to grant the relief requested, or otherwise 
resolve the claim the satisfaction of the claimant, the request for 
reconsideration shall be forwarded together with the entire original 
file and the adjudicating authority's recommendation, to the Judge 
Advocate General.



Secs. 751.16-751.20  [Reserved]



          Subpart B--Demand On Carrier, Contractor, or Insurer



Sec. 751.21  Scope of subpart B.

    Subpart B addresses the recovery process for loss or damage 
occurring during the storage or transport of household goods and other 
personal property for which military personnel and civilian employees 
were paid under the provisions of 31 U.S.C. 3721. The authority for 
pursuing recovery action is found at 31 U.S.C. 3711.



Sec. 751.22  Carrier recovery: In general.

    (a) Responsibility. Recovery of amounts due for personal property 
lost or damaged while in transit or in storage at Government expense is 
a joint Personal Property Office/Naval Legal Service Office 
responsibility. In order to establish liability and to effectively 
pursue a recovery claim against a carrier, warehouseman, or other third 
party, it is essential that all required action be accomplished in an 
expeditious manner. Failure of the property owner or any Government 
agent to exercise diligence in the performance of duties may render 
collection of the claim impossible and thereby deprive the Government of 
rightful revenue. Claims approving and settlement authorities will 
ensure that all actions required of the property owner and naval 
personnel are accomplished promptly.
    (b) Elements of collection. There are four elements in the 
successful assertion and collection of a recovery claim. They are:
    (1) Proving that a transit loss occurred;
    (2) Determining who had responsibility for the goods at the time of 
the transit loss;
    (3) Calculating the amount of damages; and

[[Page 424]]

    (4) Pursuing the responsible party or parties vigorously.



Sec. 751.23  Responsibilities.

    (a) Notice of loss. Claims office personnel must ensure that Notice 
of Loss or Damage, DD Form 1840R, is properly completed and dispatched 
to the liable third party or parties within 75 days of delivery of the 
property.
    (b) Counseling of claimant. Claims office personnel should 
coordinate with the local personal property office to ensure proper 
counseling regarding potential claim procedures.
    (c) Documents. Claims office personnel must obtain from the claimant 
or from the transportation office the following documents needed to 
process recovery actions:
    (1) A copy of the GBL or other document used for shipment or 
storage.
    (2) A copy of the inventory.
    (3) A copy of the DD Form 1840 and DD Form 1840R.
    (4) Where storage in transit was extended from 180 days to 270 days, 
a copy of the authorization from the transportation office allowing this 
extension at Government expense.
    (5) Where storage converted from Government paid storage to storage 
at owner's expense, a copy of the claimant's contract with the 
warehouse.
    (6) When necessary, a copy of DD Form 1164, Service Order for 
Personal Property, from the transportation office.
    (7) When necessary, DD Form 619-1, Statement of Accessorial Services 
Performed, from the transportation office.
    (d) Carrier inspection. Claims office personnel should inform 
claimants that the carrier has the right to inspect damaged goods within 
75 days of delivery, or 45 days of dispatch of DD Form 1840R, whichever 
is later, and that damaged items must be held out for carrier inspection 
during that period. Essential items such as washer, dryer, television 
etc., may be repaired prior to that time if necessary.
    (e) Repair estimates. Claims personnel must ensure that repair 
estimates describe the specific location and damage claimed and that the 
same damage is claimed on DD Form 1844, Schedule of Property and Claims 
Analysis Chart. Repair estimates that merely note ``refinished'' or 
``repaired'' are not acceptable.
    (f) DD Form 1844. Claims personnel must ensure that DD Form 1844 is 
properly completed with the nature and extent of the loss or damage to 
each item fully described, the correct inventory numbers supplied, and 
correct item weights utilized from the Military-Industry Table of 
Weights (when these weights are required for the code of service 
involved).
    (g) Demands on third parties. Claims personnel must ensure that 
written demands against appropriate third parties are prepared as 
described in Sec. 751.26 and Sec. 751.27. No demand will be made where 
it conclusively appears that the loss or damage was caused solely by 
Government employees or where a demand would otherwise be clearly 
improper under the circumstances. If it is determined that a demand is 
not required, a brief written statement setting forth the basis for this 
determination will be included on the chronology sheet. Pursuant to the 
Joint Military-Industry Agreement on Claims of $25.00 or Less, claims of 
$25.00 or less will not be pursued because administrative costs outweigh 
recovery proceeds.



Sec. 751.24  Notice of loss or damage.

    (a) Exceptions. The claimant is required to take exceptions and note 
any loss of damage at the time of delivery on the DD Form 1840 (Joint 
Statement of Loss or Damage at Delivery). Later discovered damage must 
be noted on the DD Form 1840R (Notice of Loss or Damage) and delivered 
to the claims office or Personal Property Office within 70 days of 
delivery. Failure to take exceptions at delivery and note and report 
later discovered damage will result in deduction on any lost potential 
carrier recovery from payment of the claim. Failure to note on the DD 
Form 1840 items missing at the time of delivery may result in denial of 
claims for those items.
    (b) DD Form 1840/1840R. The DD Form 1840/1840R is printed in carbon 
sets of five with DD Form 1840 on the front side and DD Form 1840R on 
the reverse side. DD Form 1840/1840R is provided by the carrier to the 
member at delivery. Carriers were required to use this revised DD Form 
1840/1840R beginning 15

[[Page 425]]

August 1988 for international shipments and 15 September 1988 for 
domestic shipments. This is the only document the carriers will accept 
for reporting loss and damage to household goods. The requirement to 
list all know loss and damage at the time of delivery on the DD Form 
1840 is a joint responsibility of the claimant and the carrier. If the 
carrier fails to give the claimant a DD Form 1840 at the time of the 
delivery, the carrier is liable for all damage and does not have to be 
notified in the 75-day timeframe
    (c) Military-Industry Memorandum of Understanding on Loss and Damage 
Rules. The Military-Industry Memorandum of Understanding on Loss and 
Damage Rules became effective in 1985 with the implementation of the new 
DD Form 1840/1840R. This document should be thoroughly studied and 
completely understood.



Sec. 751.25  Types of shipments and liability involved.

    (a) Codes 1 and 2 (domestic including Alaska). Increased released 
valuation, also referred to as ``Basic Coverage,'' became effective 
within CONUS and Alaska on 1 April 1987 for intrastate shipments 
(shipments within a single State), and on 1 May 1987 for interstate 
shipments (shipments from one State to another). For Codes 1 and 2 
shipments picked up after these dates, the carrier's released valuation 
(the carrier's maximum liability for loss and damage) increased from 
$.60 per pound per article to $1.25 multiplied by the net weight of the 
shipment ($2.50 for shipments to and from Alaska). For Codes 1 and 2 
shipments picked up prior to these dates, carrier liability remains at 
$.60 per pound per article and is calculated the same as for Code 4 
shipments. There are also two higher levels of coverage available in 
which the owner pays the difference between the basic coverage and the 
higher level requested: High or higher increased released valuation 
(Option 1) and full replacement protection (Option 2). These higher 
carrier released valuation rates only apply to Codes 1 and 2 shipments 
and they do not affect the liability of a non-temporary storage (NTS) 
warehouse which remains at $50.00 per line item.
    (1) Increased Released Valuation (IRV). IRV is the basic valuation 
for service Codes 1 and 2 and is fully paid by the Government. If the 
claimant is due additional recovery money, the words ``claimant due 
carrier recovery'' must be added on the claims file to ensure the 
recovered amount is provided to the claimant if eligible. IRV is not 
reflected on the GBL by an special language. For Codes 1 and 2 shipments 
picked up after the effective dates mentioned above, the carrier's 
released valuation is $1.25 multiplied by the new weight of the shipment 
($2.50 multiplied times the net weight of the shipment for shipments to 
and from Alaska). For example, if the weight of an IRV shipment moved 
from Kansas to New York is 10,000 pounds, the most the carrier could be 
held liable for would be $12,500 (10,000 pounds times $1.25=$12,500). If 
the same shipment was moved from Alaska to New York, the maximum carrier 
liability would instead be $25,000 (10,000 pounds times $2.50=$25,000).
    (2) Higher Increased Released Valuation (Option 1). This type of 
coverage may be purchased by an owner who desires protection for items 
whose value exceeds a maximum allowance or for a shipment whose value 
exceeds the statutory maximum. If the claimant is due additional 
recovery money, the words ``claimant due carrier recovery'' must be 
added in the claims file. Option 1 must be annotated on the original 
GBL. A GBL correction notice is acceptable only if the carrier or his 
agent has notice of the correction before pick-up. Option 1 may be 
listed in block 27 or block 30 either as a lump sum, such as ``Option 1-
-$30,000,'' or as a multiple, such as ``Option 1--$3.00 times the net 
weight.'' The carrier's maximum liability is whatever higher valuation 
the claimant places on the shipment. For example: The owner of a 10,000 
pound shipment requests Option 1 coverage of $30,000.00 and has this 
listed on the GBL. The carrier's maximum liability is $30,000.00. Under 
basic coverage, the carrier's maximum liability for this shipment would 
only be $12,500.00. The claimant must initially file a claim with the 
carrier. The Government will only accept a claim if the carrier denies 
the claim, if delay would

[[Page 426]]

cause hardship, or if the carrier fails to satisfactorily settle the 
claim within 30 days. The claim is adjudicated in the normal fashion, 
applying depreciation and maximum allowances. Demand is then made on the 
carrier for the full value of the item lost or damaged. When recovery is 
effected, the Government keeps an amount equal to that paid to the 
claimant and disperses the remaining recovery to the claimant.
    (3) Full Replacement Protection (Option 2). This type of coverage 
may be purchased by an owner who desires protection for items whose 
value exceeds a maximum allowance, for a shipment whose value exceeds 
the statutory maximum, or because the claimant does not wish to have the 
replacement cost of destroyed or missing items depreciated to their fair 
market value. The minimum coverage available under Full Replacement 
Protection is $21,000.00 or $3.50 times the net weight of the shipment, 
whichever is greater. A member who chooses this coverage must initially 
file a claim with the carrier, allowing the carrier the right to repair 
or replace items. The Government will only accept a claim if the carrier 
denies the claim, if delay would cause hardship, or if the carrier fails 
to satisfactorily settle the claim within 30 days. If a claim is 
submitted to the Government, the claim is adjudicated normally, applying 
depreciation and maximum allowances. The claimant should be informed 
that any additional amount will be forwarded after recovery action is 
effected against the carrier. Option 2 must be annotated on the original 
GBL. A GBL correction notice is acceptable only if the carrier or his 
agent receives notice of the correction before pick-up. Option 2 may be 
listed in block 27 or block 30 either as a lump sum, such as ``Full 
Replacement Protection--$50,000.00,'' or as a multiple, such as ``Full 
Replacement Protection--$3.50 times the net weight.'' The carrier's 
maximum liability is the higher valuation the claimant places on the 
shipment. For example: The owner of a 10,000 pound shipment requests 
full replacement protection of $3.50 times the net weight of the 
shipment and has this listed on the GBL. The carrier's maximum liability 
is $35,000.00 (10,000 pounds times $3.50=$35,000.00). Under basic 
coverage, the carrier's maximum liability for this shipment would only 
be $12,500.00.
    (4) Calculating liability on IRV, Option 1, and Option 2 shipments. 
(i) Under IRV and Option 1, the carrier's maximum liability for loss or 
damage to a single item is limited to the repair cost or depreciated 
replacement cost of the item. Under Option 2, the carrier's maximum 
liability for a single item is the repair cost or the undepreciated 
replacement cost of the item. The carrier's maximum liability for the 
entire claim is limited to the released valuation, which is either the 
lump sum declared by the owner or the net weight of the shipment times 
the applicable multiplier. The net weight of the shipment is normally 
listed in block 4 of DD Form 1840 (block 3 of DD Form 1840 dated 
September 84). If the net weight is missing, it should be obtained from 
the transportation office.
    (ii) In completing the carrier liability section of DD Form 1844, 
ignore the Joint Military-Industry Table of Weights. Assert the amount 
adjudicated on each item for which the carrier is liable in the carrier 
liability column. Where the Government payment was limited by 
application of a maximum allowance (or by depreciation on full 
replacement cost claims), assert the full, substantiated value. Total 
the amounts for which the carrier is liable in the carrier liability 
column. If this total exceeds the maximum carrier liability for the 
entire claim, the maximum carrier liability should be entered on DD Form 
1843 as the amount demanded. Do not, however, change the total of the 
amounts for which the carrier is liable on the DD Form 1844.
    (iii) If the amount the claimant receives from the Government is 
limited by application of a maximum allowance (or by depreciation on 
full replacement protection claims) leaving the claimant with an 
uncompensated loss, the claimant may be due reimbursement from recovery 
money after recovery is effected on the claim. Claimants with 
uncompensated losses who have basic coverage are only entitled to 
reimbursement from recovery money if the amount recovered exceeds the 
amount paid by the Government (unless the loss was in excess of the

[[Page 427]]

statutory maximum). Claimants with uncompensated losses who purchased 
Option 1 or Option 2 are entitled to reimbursement up to the value of 
their additional coverage. Such files should be marked: ``claimant due 
carrier recovery.'' The claimant should be informed that recovery from 
the carrier is dependent on the amount and quality of the substantiation 
the claimant provided, and that the actual recovery may be less than 
anticipated. The claimant should further be informed that considerable 
time will elapse before recovery is effected and reimbursement made. 
Such claims should be processed for recovery action as expeditiously as 
possible.
    (b) Codes 4 and 6 (International and Hawaii). On Codes 4 and 6, 
international GBL shipments, carrier liability is computed at $.60 per 
pound multiplied by the weight of the article or carton as prescribed by 
the Joint Military-Industry Table of Weights. In cases where the entire 
shipment is lost or damaged, liability will be computed on the net 
weight of the shipment times $.60 per pound. The net weight of the 
shipment may be obtained from the origin transportation office.
    (c) Codes 5 and T (International and Hawaii). (1) A Code 5 shipment 
is the movement of household goods in Military Traffic Management 
Command (MTMC) approved door-to-door shipping containers (wooden boxes) 
and where a carrier provides line-haul service from origin residence to 
a military ocean terminal. The Government, through the Military Sealift 
Command (MSC), provides ocean transportation to the designated port of 
discharge, and the carrier provides line-haul service to the destination 
residence.
    (2) A Code T shipment is the movement of household goods where the 
carrier provides containerization at origin and transportation to the 
designated Military Airlift Command (MAC) terminal. MAC provides 
terminal services at both origin and destination, and air transportation 
to a designated MAC terminal. The carrier provides transportation to the 
destination residence.
    (3) On Code 5 and T shipments, it is often difficult to decide 
whether the Government or the carrier was in actual custody of the 
shipment at the time of loss or damage. In order to reduce liability 
disputes in such situations, a 50-percent compromise agreement between 
industry and the military has been reached.
    (4) When the 50-percent compromise is appropriate or applicable, the 
DD Form 1844 is prepared in the normal fashion utilizing weights 
indicated in the Military-Industry Table of Weights multiplied by $.60 
per pound. Two different sums should be listed for carrier liability at 
the bottom of the DD Form 1844, the amount of liability due under the 
50-percent compromise and the full amount that will be offset if carrier 
fails to pay, e.g., ``$100.00 Code T, $200.00 Full Liability.'' This 
same computation should be reflected in the ``amount of claim'' box on 
DD Form 1843 (Demand on Carrier/Contractor). If a carrier refuses to 
make a satisfactory settlement or fails to make a timely response to the 
demand, the carrier's full liability will be collected.
    (d) Codes 7, 8, and J (Unaccompanied Baggage Shipments). Gross 
Weight Rules. Government payment to the carrier for transportation of 
unaccompanied baggage (Codes 7, 8, and J) is based upon gross weight of 
the shipment. Unless the inventory is prepared as a ``Proper Household 
Goods Descriptive Inventory,'' computation of carrier liability for loss 
or damage incurred in a Code 7, 8, or J shipment will also be based upon 
gross weight. Gross weight is defined as the total weight of all 
articles, including necessary packing materials and packing containers. 
The shipping container is the external crate (tri-wall or other 
Government approved container) into which individual articles and/or 
packing cartons are placed. For the majority of claims, liability will 
be asserted on gross weight of the container.
    (2) Baggage shipments prepared using a ``Proper Household Goods 
Descriptive Inventory.'' The Joint Military/Industry Table of Weights 
will apply to Code 7, 8, or J unaccompanied baggage shipments if the 
inventory has been prepared as a ``Proper Household Goods Descriptive 
Inventory,'' in accordance with Paragraph 54 of the Tender of Service 
for Personal Property Household Goods and Unaccompanied Baggage (DOD 
4500.34-R, appendix A). A

[[Page 428]]

properly prepared inventory should reflect the size of each individual 
carton, give a general description of carton contents, and note 
preexisting damage. The complete inventory, not just a portion, must 
have been prepared as a proper household goods inventory. If an 
inventory is only partially prepared as a proper household goods 
descriptive inventory, gross weight will be used.
    (e) Local moves and NTS. There are basically two types of NTS 
shipments: A direct delivery from NTS by the same company that stored 
the property and a delivery from NTS which was picked up at the 
warehouse by a GBL carrier. Direct deliveries of household goods from 
NTS are often erroneously construed as local moves. It is sometimes 
difficult to tell the difference between the two since a shipment 
delivered from NTS by the warehouseman is usually also a short distance 
(local) move. The type of contract involved determines whether or not 
the shipment is considered a local move, a direct delivery from NTS, or 
a carrier delivery picked up from NTS. These distinctions are important 
since different liability is involved.
    (1) Local move. A local move is a shipment performed under a local 
contract that authorizes property to be moved from one residence to 
another within a specified area (usually a move from off base to on 
base, or the reverse). The contract for a local move is the purchase 
order prepared by the transportation office which lists the services 
required of the carrier in accordance with the provisions of the Federal 
Acquisition Regulation (FAR). The purchase order usually includes 
packing and picking up the goods at origin residence or from storage, 
transporting the goods within a designated distance, and delivering and 
unpacking the goods at destination. All these services are performed 
under the authority of one purchase order and will usually be 
accomplished the same day or within a few days of pickup. Timely notice 
must exist in order to pursue carrier recovery and liability is usually 
based on a released valuation of $.60 per pound per article. The Joint 
Military/Industry Table of Weights is used to calculate liability. There 
is no insurance coverage required on local contractors; if the local 
contractor is no longer in business or bankrupt, the file may be closed.
    (2) Direct delivery from NTS. In circumstances where one contractor 
is responsible for pick-up, NTS, and delivery of the shipment, liability 
for loss or damage is assessed against that carrier. Nontemporary 
storage of household goods requires completion of DD Form 1164 (Service 
Order for Personal Property) in accordance with the provisions of the 
Basic Ordering Agreement (BOA). The ``handling-in'' portion of the 
shipment is accomplished by issuance of the Initial Service Order, DD 
Form 1164. The goods are usually stored for a period of 6 months to 4 
years. The ``handling-out'' and post-storage services are accomplished 
by a supplemental service order. These are usually long term storage, 
short distance moves processed under the authority of at least two 
documents: the initial service order and the supplemental service order. 
The BOA states that the contractor shall be liable ``in an amount not 
exceeding fifty dollars ($50.00) per article or package listed on the 
warehouse receipt or inventory form'' (i.e., $50.00 per inventory line 
item).
    (3) Carrier delivery picked up from NTS. The NTS portion of the 
shipment requires completion of an Initial Service Order, DD Form 1164, 
to accomplish the ``handling-in'' of the goods into the warehouse for 
storage, as prescribed by the provisions of the BOA. When storage is 
terminated, the ``handling-out'' and post-storage services are 
accomplished by issuance of a GBL in accordance with the tender of 
service. The GBL may be issued to a different company or in some cases 
to the same company that stored the goods. These are long-term storage, 
long-distance moves processed under the authority of two documents: the 
initial service order and the GBL. Liability is assessed entirely 
against the delivering carrier at whatever rate is appropriate for the 
code of service involved, unless the carrier prepares an exception sheet 
(rider) noting damage or loss at the time the goods are picked up from 
the warehouse. The exception sheet must be signed by a warehouse 
representative.

[[Page 429]]

If a valid exception sheet exists, liability for items noted on the 
exception sheet is assessed against the NTS warehouse at $50.00 per 
inventory line item. An exception sheet should be prepared by the GBL 
carrier who picks up the goods from NTS even if that carrier is the same 
company that stored the goods. This is necessary in order to relieve the 
carrier from liability as a carrier. If either the carrier alone, or 
both the carrier and the NTS facility, fail to pay their proper 
liability, the file is forwarded to the Naval Material Transportation 
Office, (NAVMTO), Norfolk, Virginia for offset action.
    (f) Direct Procurement Method (DPM). (1) A DPM move is a method in 
which the Government manages the shipment from origin to destination. 
Contracts are issued to commercial firms for packing, containerization, 
local drayage, and storage services, or Government facilities and 
employees provide these services. Separate arrangements are made with 
carriers and separate documents are issued for each segment throughout. 
DPM contractors are also known as packing and crating (P&C) contractors, 
as local drayage contractors, or just as local contractors.
    (2) GBL's for DPM shipments are usually only issued to motor freight 
carriers.
    (i) Block 3 on the GBL entitled ``service code'' will contain the 
letters A, B, H, or V, followed by a second letter A, H, K, N, P, R, W, 
X, or Y. These two letter codes identify the GBL as a DPM contract.
    (ii) Block 18, ``consignee,'' and Block 19, ``from,'' on the GBL 
contain the name and address of another carrier or transportation office 
rather than the name and address of the claimant.
    (iii) Block 27, ``description of shipment,'' on most GBL's contains 
the statement, ``household goods released at a value of 10 cents per 
pound per article.'' This refers to the motor freight carrier's 
liability only. The origin and destination contractors' liability is 
still $.60 per pound times the weight of the article or carton, as 
indicated in the Joint Military/Industry Table of Weights.
    (iv) If liability lies against the motor freight carrier, the term 
``article'' is defined as the weight of each packed item, such as the 
weight of a broken dish within a carton rather than the net weight of a 
carton, as used against the origin and destination contractors. 
Liability is computed against the motor freight carrier at a rate of 
$.10 per pound times the weight of the article.
    (3) Since 1 January 1981 the destination contractor has been held 
liable for loss and damage unless it can prove that it is not at fault, 
i.e., took exceptions prior to receipt of goods. The motor freight 
carrier is liable for any damage or loss noted against it during its 
portion of the move. If the motor freight carrier has noted specific 
damage when it received the shipment, liability is charged against the 
origin contractor at $.60 per pound times the weight of the article or 
carton. Damage noted against the origin contractor or motor freight 
carrier should be indicated on a valid shipping document and generally 
involves distinct damage to or missing containers. These documents must 
be signed by all parties involved in the transfer of the goods.
    (4) The destination contractor must receive timely notice of loss or 
damage via DD Form 1840/1840R and a demand packet. If exceptions were 
taken against the origin contractor or motor freight carrier on a 
transfer document, they should receive only demand packets.
    (5) In determining destination or origin contractor's liability, the 
term ``article'' has been defined as each shipping carton or container 
and the contents thereof, less any exterior crate or shipping carton. 
The net weight of each article (carton or box) packed within the 
exterior crate or carton may be used to determine the contractor's 
liability for a damaged or missing item originating out of that carton.
    (6) Claims offices should obtain a copy of the DPM contract from the 
local contracting office or transportation office in order to identify 
which company has the DPM contract and verify the limits of the 
liability clause. Contracts are awarded on a calendar-year basis.
    (g) Mobile homes. Mobile home claims represent such a small 
percentage of claims received that claims personnel

[[Page 430]]

are often unfamiliar with the requirements and documentation necessary 
to process such claims. For an explanation of the adjudication of such 
claims and the forms used to effect shipment, see Sec. 751.12(g) above.
    (1) Carrier liability--(i) For damage to the mobile home. Carrier 
liability for damage to a mobile home is generally the full cost of 
repairs for damage incurred during transit. A mobile home carrier is 
excused from liability when the carrier can introduce substantial proof 
that a latent structural defect (one not detectable during the carrier's 
preliminary inspection) caused the loss or damage.
    (ii) For damage to contents. The carrier's liability for loss or 
damage to household or personal effects inside the mobile home (such as 
clothing and furniture. or furnishings which were not part of the mobile 
home at the time it was manufactured) is limited to $250.00 unless a 
greater value is declared in writing on the GBL. Under the Mobile Home 
One-Time-Only (MOTO) rate system, effective for shipments after 1 
November 1987 the owner no longer prepares his own inventory. Under the 
MOTO system, the carrier in coordination with the owner is required to 
prepare a legible descriptive inventory on DD Form 1412, Inventory of 
Articles Shipped in House Trailer.
    (iii) Agents of the mobile home carrier. If the shipment is 
transferred to another mobile home carrier for transport, the first 
carrier will continue to be shown on the GBL and is responsible for the 
mobile home from pickup to delivery. The carrier is also responsible for 
damage caused by third parties it engages to perform services such as 
auxiliary towing and wrecking.
    (iv) Water damage. Water damage to a double-wide or expando-type 
mobile home is usually due to the carrier's failure to provide 
sufficient protection against an unexpected rainstorm. Carriers will 
often assert that this damage is due to an ``act of God'' and attempt to 
avoid liability. It is, however, the carrier's responsibility to ensure 
safe transit of the mobile home from origin to destination. Not only 
should carriers be aware of the risk of flash floods and storms in 
certain locales during certain seasons, but a carrier is supposed to 
provide protective covering over areas of the mobile home exposed to the 
elements. Carrier recovery should be pursued for water damage to these 
types of mobile homes.
    (v) Waivers signed by the claimant. The carrier may attempt to 
escape liability by having the owner execute a waiver of liability. Such 
waivers are not binding upon the United States.
    (vi) Extensions of storage in transit (SIT). The extension of SIT 
past 180 days is only applicable to household goods and holdbaggage 
shipments. It is not applicable to the shipment of mobile homes. If a 
mobile home remains in SIT past 180 days, storage is at the owner's 
expense.
    (2) Notice. Item 306 of the carrier's rate solicitation states that: 
``Upon delivery by the carrier, all loss of or damage to the mobile home 
shall be noted on the delivery document, the inventory form, the DD Form 
1800, and/or the DD Form 1840. Late(r) discovered loss or damage, 
including personal property within the mobile home, will be noted on DD 
Form 1840R not later than 75 days following delivery and shall be 
accepted by the carrier as overcoming the presumption of correctness of 
delivery receipt.'' Notification to the carrier may be made on any of 
the documents. Claims personnel will dispatch the DD Form 1840R in 
accordance with Sec. 751.14.
    (3) Preparation of demands. The carrier is liable for the full 
amount of substantiated damage to the mobile home itself (less estimate 
fees), plus up to $250.00 for loss or damage to contents (unless the 
claimant purchased increased released valuation on the contents). 
Prepare a demand for this amount. In addition to the DD Form 1843 and DD 
Form 1844, the demand packet should include the following documents:
    (i) DD Form 1800, Mobile Home Inspection Record;
    (ii) DD Form 1863, Assessorial Services, Mobile Home;
    (iii) DD Form 1840/1840R, Joint Statement of Loss or Damage at 
Delivery/Notice of Loss;
    (iv) DD Form 1412, Inventory of Items Shipped in House Trailer;
    (v) DD Form 1841, Government Inspection Report;

[[Page 431]]

    (vi) Driver's statement, from the driver of the towing vehicle;
    (vii) Claimant's statement concerning previous moves;
    (viii) Estimates of repair, preferably two, from firms in the 
business of repairing mobile homes; and
    (ix) Engineer's statement, or statement by other qualified 
professionals.
    (4) References. Chapter 3 and Appendix E of DOD 4500.34-R, pertain 
to mobile home shipment and contain much valuable information. Another 
source is NAVSUP 490, Chapter 10 ``Mobile Homes of Military Personnel.''



Sec. 751.26  Demand on carrier, contractor, or insurer.

    (a) Carrier. When property is lost, damaged, or destroyed during 
shipment under a GBL pursuant to authorized travel orders, the claims 
investigating officer or adjudicating authority (whichever can more 
efficiently perform the task) shall file a written claim for 
reimbursement with the carrier according to the terms of the bill of 
lading or contract. This demand shall be made against the last carrier 
known to have handled the goods, unless the carrier in possession of the 
goods when the damage or loss occurred is known. In this event, the 
demand shall be made against the responsible carrier. If it is apparent 
the damage or loss is attributable to packing, storing or handling while 
in the custody of the Government, no demand shall be made against the 
carrier.
    (b) Marine Corps claimants. For Marine Corps claimants, the claims 
investigating officer will prepare the claim against the carrier, 
contractor, and/or insurer and will mail it (together with the DD Form 
1842 claim package) to the Commandant of the Marine Corps (MHP-40), who 
will submit and assume the responsibility of monitoring the claim 
against the carrier.
    (c) NTS warehousemen. Whenever property is lost, damaged, or 
destroyed while being stored under a basic agreement between the 
Government and the warehouseman, the claims investigating officer, or 
appropriate Naval Legal Service Command (NLSC) activity, shall file a 
written claim for reimbursement with the warehouseman under the terms of 
the storage agreement.
    (d) Insurer. When the property lost, damaged, or destroyed is 
insured, the claimant must make a demand against the insurer for payment 
under the terms of the insurance coverage within the time provided in 
the policy. If the amount claimed is clearly less than the policy 
deductible, no demand need be made. Failure to pursue a claim against 
available insurance will result in reducing the amount paid on the claim 
by the amount which could have been recovered from the insurer. When an 
insurer makes a payment on a claim in which the Government has made a 
recovery against the carrier or contractor, the insurer shall be 
reimbursed a pro rated share of any money recovered.



Sec. 751.27  Preparation and dispatch of demand packets.

    Demand on a carrier or contractor shall be made in writing on DD 
Form 1843 (Demand on Carrier) with a copy of the adjudicated DD Form 
1844 (Schedule of Property) attached.
    (a) Demand packets. A demand is a monetary claim against a carrier, 
contractor, or insurer, to compensate for loss or damage incurred to 
personal property during shipment or storage. DD Form 1843 represents 
the actual demand. The demand packet is a group of documents, stapled 
together and sent to the liable third party. More than one demand packet 
should be prepared when more than one party is deemed to be liable. Do 
not use original documents. Demand packets should be mailed in official 
DON envelopes. No demand packet should be prepared for claim files that 
have been closed or when potential recovery is $25.00 or less. In those 
cases the outside of file folders in the upper left-hand corner should 
be marked ``CLOSED.'' A demand packet will include the following:
    (1) DD Form 1843, Demand on Carrier/Contractor;
    (2) DD Form 1844, Schedule of Property and Claim Analysis Chart;
    (3) DD Form 1841, Government Inspection Report (if available);
    (4) DD Form 1164, Service Order for Personal Property (when 
applicable);

[[Page 432]]

    (5) Copies of all repair estimates (translated from foreign 
languages); and
    (6) Copies of all other supporting documents deemed appropriate.
    (b) Dispatch of demand packets. (1) The demand packets are directly 
dispatched by the appropriate personal property office or the Naval 
Legal Service Office to the third party.
    (2) Privately Owned Vehicles (POV's). Demands for loss or damage to 
POV's will not be made directly against ocean carriers operating under 
contract with the MSC. After payment is made to the claimant, one copy 
of the complete claim file will be forwarded directly to Commander, MSC. 
Each file shall include the following:
    (i) The payment voucher;
    (ii) The completed personnel claim forms;
    (iii) The estimated or actual cost of repair;
    (iv) A document indicating the conditions of the items upon delivery 
to the carrier; and
    (v) a document indicating the forwarding condition of the POV upon 
its return to Government control.
    The letter of transmittal should identify the vessel by name, 
number, and if available, the sailing date.



Sec. 751.28  Assignment of claimants rights to the government.

    The claimant shall assign to the Government, to the extent of any 
payment made on the claim, all rights and interest the claimant may have 
against any contractor, carrier, or insurer or other party arising out 
of the incident on which the claim is based. The claimant shall also 
furnish such evidence as may be required to enable the Government to 
enforce its claim. If the claimant refuses to cooperate, steps may be 
taken to ensure return of monies paid on the item which the Government 
is trying to collect.



Sec. 751.29  Recoveries from carrier, contractor, or insurer.

    (a) Recoveries. If a claimant receives payment from the Government 
under this instruction and also receives compensation from a carrier, 
contractor, or insurer for the same loss, the Government shall collect 
from the claimant the amount necessary to prevent the claimant from 
being compensated twice for the same loss. If the amount payable on a 
claim is less than the adjudicated value of the claim, excess recoveries 
from carriers, and other third parties shall be paid to the member as 
long as the total amount paid does not exceed the value of the claim as 
adjudicated.
    (b) Recovered property. When lost property is found, the claimant 
may, at his option, accept all or part of the property and return the 
full payment or a pro-rated share of the payment received from the 
Government on the claim for the recovered property. Surrendered property 
shall be disposed of under applicable salvage and disposal procedures.



Sec. 751.30  Settlement procedures and third party responses.

    (a) Settlement procedures. In the interest of expeditious office 
administration, correspondence to carriers and contractors should be 
kept to a minimum. Normally, one rebuttal to a third party's denial of 
liability is sufficient, unless the carrier or contractor raises new 
arguments or provides new information.
    (1) Checks from third parties. Accept checks for the amount demanded 
from carriers and contractors. If a carrier or contractor forwards a 
check for less than the amount demanded, review the carrier's arguments 
for reducing liability to determine if they are acceptable. If the third 
party's basis for reducing liability is acceptable in the light of all 
evidence, deposit the check and dispatch the unearned freight letter, if 
applicable. Mark the front upper left-hand corner of the file as 
``CLOSED.''
    (2) Third party offers of settlement. If a carrier or contractor 
offers to settle the claim, review the carrier's arguments for reducing 
liability to determine if they are acceptable. If the third party's 
basis for reducing liability is acceptable in light of all evidence, 
inform the carrier that the offer is accepted, but that offset action 
will be initiated if a check for that amount is not received within 45 
days. If a check

[[Page 433]]

in the amount acceptable to the Government is received, deposit it and 
dispatch the unearned freight letter, if applicable. Mark the front 
upper left-hand corner of the file as ``CLOSED.'' If a check in the 
proper amount is not received within 45 days, send the request to 
NAVMTO, Norfolk (or appropriate contract officer) for offset action (see 
Sec. 751.32 of this part).
    (3) Unacceptable third party checks and offers of settlement. If a 
third party's basis for denying liability is not valid, respond to that 
carrier or contractor. Return unacceptable checks. Explain the reasons 
for not accepting the check or offer, and request the amount that is 
justified under the circumstances in the light of all the evidence. If a 
release was included, amend the release to the revised amount and sign, 
date, witness, and return it. Warn the carrier or contractor that the 
claim will be forwarded for offset action if a check for the amount 
justified under the circumstances is not received within 45 days. 
Suspend the file for 45 days and if a check in the proper amount is 
received, deposit it and dispatch the unearned freight letter, if 
applicable. If a check in the proper amount is not received within 45 
days, request NAVMTO, Norfolk (or appropriate contract officer) to take 
offset action.
    (4) Third party denials of liability. Upon receipt, review the 
carrier or contractor's basis for denying liability in the light of all 
the evidence.
    (i) Acceptable third party reasons for denial. Mark the front upper 
left-hand corner of such files as ``CLOSED.''
    (ii) Partially acceptable and unacceptable third party reasons for 
denial. If the carrier or contractor's basis for denying liability is 
acceptable only in part or is completely unacceptable, follow the 
procedures in subparagraph (3) above, requesting the amount that is 
justified under the circumstances in the light of all the evidence. If a 
response is not received within 45 days, or if the third party's reply 
is not responsive, request NAVMTO, Norfolk (or appropriate contract 
officer) take offset action as described above.
    (b) Depreciation. In determining payments to claimants, the 
depreciation rates from the Allowance List--Depreciation Guide are used. 
In determining third party liability, however, a different depreciation 
guide, the Joint Military/Industry Depreciation Guide is used instead. 
In most instances, the depreciation rates are the same in both guides, 
and claims personnel are not required to consult the Joint Military/
Industry Depreciation Guide or alter the depreciation taken on items 
prior to dispatching demands. If, however, a carrier or contractor 
objects to the depreciation rate utilized for certain items, consult the 
Joint Military/Industry Depreciation Guide and use the depreciation rate 
found in that guide if it differs from the rate in the Allowance List-
Depreciation Guide.



Sec. 751.31  Common reasons for denial by carrier or contractor.

    The following are common reasons given for denial of an entire 
claim, or for individual items on a claim. Each reason for denial is 
followed by a short discussion of the validity of such a denial.
    (a) The carrier alleges that valid exceptions were made at the time 
of pickup from the NTS facility. When a carrier provides an exception 
sheet it contends was made at time of transfer, this exception sheet 
must bear the signature of a representative of the NTS facility. Without 
a signed exception sheet there is no evidence that the NTS facility was 
made aware of these exceptions and given the opportunity to confirm or 
deny the alleged condition of the items in question. The burden of proof 
is on the carrier to provide the valid exception sheet and establish its 
freedom from liability.
    (b) The carrier denies liability for missing or damaged item packed 
in cartons because it did not pack the shipment and the cartons did not 
show outside damage. When a carrier accepts a shipment in apparent good 
order, it is responsible for damage to packed items, unless it can prove 
that the packing was improper and was the sole cause of the damage.
    (c) The carrier contends that the mildew damage occurred in NTS and 
not during its transport of the shipment. Mildew formation is more 
likely to occur in NTS than in transport. Unsupported by evidence, 
however, an allegation that mildew formation occurred during NTS

[[Page 434]]

does not rebut the established prima facie case of a carrier liability. 
A carrier must prepare an exception sheet and note any mold or mildew 
damage when the items were picked up from the NTS facility. The burden 
of proof is on the carrier to show that it was free from negligence and 
that the damage was due solely to the formation of mildew or mold during 
the NTS storage.
    (d) The carrier claims that damage is due to ``inherent vice.'' 
Although the carrier may allege that damage was due to ``inherent 
vice,'' the mere allegation of ``inherent vice'' is insufficient to 
relieve the carrier of liability. The burden of proof is on the carrier 
to establish that an ``inherent vice'' existed and that it was the sole 
cause of the damage claimed. Since the carrier can rarely establish this 
burden of proof, denial due to ``inherent vice'' is seldom acceptable.
    (e) The carrier contends that it was denied the right to inspect. 
Often a carrier will state that it made several attempts to make an 
inspection, but the shipper failed to keep the appointment. If such a 
case exists, the proper procedure for the carrier to follow is to 
contact the claims office for assistance in accomplishing the inspection 
within a timely manner. A carrier's efforts to obtain the inspection 
should be documented in the file by claims personnel. Lack of an 
inspection alone, however, does not relieve the carrier of liability and 
is insufficient to rebut a well-established prima facie case of 
liability.
    (f) The carrier denies liability on missing items because the items 
do not appear on the new inventory made at pickup from the NTS facility. 
When a carrier picks up a shipment from NTS and chooses to prepare a new 
inventory, it must use identical or cross-referenced numbers. If an 
article such as a chair or a lawnmower is missing, it must be indicated 
as ``missing'' on the new inventory. Whether or not a new inventory is 
made, an exception sheet must be prepared and the missing articles must 
be noted thereon. To relieve the carrier of liability, both the new 
inventory and the exception sheet must be signed by representatives of 
the NTS facility and the carrier.
    (g) The carrier denies liability due to ``act of God.'' An act of 
God is an event that could not have been prevented by human prudence. It 
is generally seen as an occurrence in which human skill or watchfulness 
could not have foreseen the disaster. The burden of proof is on the 
carrier to establish that an ``act of God'' existed and that it was the 
sole cause of the damage claimed. Since the carrier can rarely establish 
this burden of proof, denial due to an ``act of God'' is generally not 
acceptable. The carrier cannot avoid liability if it has been negligent 
in exposing the goods to potential danger or if it failed to take 
reasonable steps to reduce the extent of the injury once the danger was 
discovered.
    (h) The carrier contends that the claimant's repair estimate is 
excessive and that its own repair firm can do the job cheaper. A 
claimant has the right to select a repair firm provided the cost is 
reasonable and not in excess of the item's value. The carrier is liable 
for the reasonable cost of repairing damaged merchandise that includes 
labor, material, overhead, and other incidental expenses incurred in 
reconditioning or putting the goods in salable condition. If the carrier 
did not provide the claims office with an acceptable, lower estimate to 
use in adjudicating the claim, and if the claimant's estimate is 
reasonable, then the carrier is liable for the amount paid the claimant.
    (i) The carrier contends that liability should have been predicated 
on the agreed weight of a sofa and not a hide-a-bed. This argument only 
applies when carrier liability is based on weight. At the time the 
inventory is prepared, the carrier's driver must establish whether a 
sofa is merely a sofa, or one that converts into a bed. Failure to 
properly identify the item on the inventory does not relieve the carrier 
of liability for the greater weight of a sofa bed.
    (j) The carrier argues that it is not responsible for warpage, rust, 
etc., due to climatic changes. This argument does not relieve a carrier 
of liability unless the carrier offers substantial evidence to show that 
the damages resulted solely from unusual circumstances beyond its 
control, as with an ``act of God,'' or that it occurred while the 
property was in the hands of another contractor, as reflected upon a 
valid NTS exception sheet. The burden of

[[Page 435]]

proof is on the carrier to establish that the damage was not due to its 
negligence and that circumstances beyond its control were the sole cause 
of the loss. Because the carrier can rarely establish this, denial due 
to ``climatic changes'' is rarely acceptable.



Sec. 751.32  Forwarding claims files for offset action.

    (a) General. Claim files are forwarded with a recommendation for 
offset action when 120 days have passed since a demand and a response 
has not been received from the carrier or contractor. Files are also 
forwarded for offset action when an impasse is reached. An impasse 
occurs when legitimate efforts to collect the fully justified amount 
demanded have reached a standstill and the carrier has no valid basis 
for denial. Prior to forwarding files for offset action, claims 
personnel must ensure that timely notice has been given, that all 
necessary documents are included, and that the demand and any 
correspondence were mailed to the proper carrier or contractor at its 
correct address. When applicable, claims personnel must also ensure that 
an unearned freight packet is included.
    (b) Claim files forward to local contracting offices. Claims 
forwarded to local contracting offices for offset action include claims 
involving local moves and DPM shipments in which the origin and/or 
destination contractor is determined to be liable. When the contractor 
fails to reply to a demand within 120 days or fails to make an 
acceptable offer, the file should be forwarded to the local contracting 
office with a request for offset action.
    (c) Unjustified denials and inadequate settlement offers by carrier 
or contractor--(1) GBL carriers. If a GBL carrier or insurer has refused 
to acknowledge or respond to a demand within a reasonable time (usually 
30 days), if the claims investigating officer considers a valid claim to 
have been denied or not adequate settlement offered, or if settlement 
has been delayed beyond 120 days (see Sec. 751.32(a)), the claim shall 
be forwarded to the NLSC activity serving the geographical location 
recommending that set-off action be taken against the carrier or 
contractor. The 120-day period begins to run on the date initial demand 
is made on the carrier. The NLSC activity shall review the file and if 
the carrier liability is correctly computed, forward a copy of the GBL, 
copies of the DD Forms 1843 and 1844, SCAC code, and final demand on 
carrier to the Commanding Officer, Naval Material Transportation Office, 
Code 023, Bldg. Z-133-5, Naval Station, Norfolk, VA 23511 directing set-
off action against the carrier or contractor.
    (2) Nontemporary warehousemen. If a warehouseman or insurer has 
refused to acknowledge or respond to a claim within a reasonable time, 
if the claims investigating officer considers a valid claim to have been 
denied or no adequate settlement offered, or if settlement has been 
delayed beyond 120 days, the claim shall be referred to the NLSC 
activity serving the geographic location recommending set-off action be 
taken against the contractor. The 120-day time period begins to run on 
the date the initial demand was made. The NLSC activity shall review the 
file and if the warehouseman's liability is correctly computed, forward 
the file to the appropriate MTMC Regional Storage Management Office for 
set-off.



Sec. 751.33  Unearned freight packet.

    (a) Preparation. An unearned freight packet should be prepared when 
the loss or destruction of an item in shipment is attributable to a GBL 
carrier. Unearned freight packets should be addressed to the carrier, 
and not to the agents of GBL carriers, NTS contractors, or other 
contract movers. An unearned freight packet is required when a mobile 
home is lost or completely destroyed. An unearned freight packet 
includes:
    (1) A Request For Deduction of Unearned Freight Charges;
    (2) A copy of DD Form 1843;
    (3) A copy of DD Form 1844; and
    (4) A copy of the GBL.
    (b) Dispatch. The unearned freight packet is not dispatched to the 
NAVMTO, Norfolk until the carrier has paid its agreed liability or when 
offset has been accomplished.



Sec. 751.34  GAO appeals.

    (a) General. Sections 1 through 12 and 52 through 65 of Title 4, GAO 
Manual,

[[Page 436]]

Policy and Procedures Manual for Guidance of Federal Agencies, and 4 CFR 
parts 30-32 set forth procedures for carriers to appeal setoff action. 
Before a carrier can appeal a setoff action to GAO, the command 
requesting setoff action must make an administrative report to GAO.
    (b) Procedures for appeals. (1) The carrier must request appeal from 
the command requesting setoff action and request a GAO review.
    (2) The command requesting setoff action will review the appeal and 
if it is determined the setoff action was appropriate, will do an 
administrative report and notify the carrier when this has been 
accomplished.
    (3) The administrative report and complete claims file will be 
forwarded to the NLSC activity serving the geographic location for 
review prior to forwarding to GAO.
    (4) The complete claims package, including all correspondence with 
the carrier, will then be forwarded to GAO.
    (c) The administrative report and enclosures must support the setoff 
action.
    (d) GAO Manual. All NLSC activities have been provided a copy of a 
manual published by the Claims Group General Government Division, U.S. 
General Accounting Office entitled Procedures of the U.S. General 
Accounting Office for Household Goods Loss and Damage Claims. Other 
commands dealing with carrier recoveries should get a copy of the manual 
from the NLSC activity servicing the local area.



Sec. 751.35  Forms and instructions.

    Copies of all of the forms and instructions discussed in this part 
may be obtained if needed, from the Commanding Officer, Naval 
Publications and Forms Center, 5801 Tabor Avenue, Philadelphia, PA 
19120.



PART 752--ADMIRALTY CLAIMS--Table of Contents




Sec.
752.1 Scope.
752.2 Organization.
752.3 Claims against the Navy.
752.4 Affirmative claims.
752.5 Salvage.

    Authority: 5 U.S.C. 301; 10 U.S.C. 5013, 5148, and 7621-7623; 32 CFR 
700.206 and 700-1202.



Sec. 752.1  Scope.

    This part applies to admiralty-tort claims. These include claims 
against the United States for damage caused by a vessel in the naval 
service or by other property under the jurisdiction of the Navy, or 
damage caused by a maritime tort committed by an agent or employee of 
the Navy, and affirmative claims by the United States for damage caused 
by a vessel or floating object to Navy property.

[39 FR 9962, Mar. 15, 1974



Sec. 752.2  Organization.

    (a) Administrative authority of the Secretary of the Navy. The 
Secretary of the Navy has administrative authority for settlement and 
direct payment where the amount paid does not exceed $1,000,000 and 
where the matter is not in litigation, of claims for damage caused by 
naval vessels or by other property under the jurisdiction of the Navy, 
or damage caused by a maritime tort committed by an agent or employee of 
the Navy, and for towage or salvage services rendered to naval vessels 
(10 U.S.C. 7622 (1994)). The Secretary also has authority to settle 
affirmative admiralty claims for damage caused by a vessel or floating 
object to property under the jurisdiction of the Navy (10 U.S.C. 7623 
(1994)).
    (b) Admiralty and Maritime Law Division of the Office of the Judge 
Advocate General. The Navy's admiralty-tort claims are processed and 
adjudicated in the Admiralty and Maritime Law Division of the Office of 
the Judge Advocate General. All correspondence with the Admiralty and 
Maritime Law Division should be addressed to the Office of the Judge 
Advocate General (Code 11), 1322 Patterson Avenue SE, Suite 3000, 
Washington Navy Yard, DC 20374-5066.
    (c) Mission and policy. The primary mission of the Admiralty and 
Maritime Law Division is to effect prompt and equitable settlements of 
admiralty claims, both against and in favor of the United States. The 
settlement procedure has evolved to eliminate the expenses and delays 
arising out of litigation and to obtain results advantageous to the 
financial interests of the United States. Where settlements

[[Page 437]]

cannot be made, litigation ensues in the Federal Courts. The final test 
of whether a settlement is justified is the probable result of 
litigation. Settlements are therefore considered and determined by the 
probable results of litigation. The policy of the Navy is to effect fair 
and prompt settlements of admiralty claims wherever legal liability 
exists.
    (d) Admiralty-tort claims. As indicated above, the Admiralty and 
Maritime Law Division primarily handles admiralty-tort claims. These are 
claims for damage caused by vessels in the naval service or by other 
property under the jurisdiction of the Navy, or damage caused by a 
maritime tort committed by an agent or employee of the Navy, and claims 
for damage caused by a privately owned vessel to a vessel or property of 
the Navy (affirmative claims). The Admiralty and Maritime Law Division 
also handles claims for towage and salvage services rendered to a vessel 
in the naval service.
    (e) Admiralty-contract claims. Admiralty-contract claims arising out 
of the operations of the Military Sealift Command (MSC) are handled by 
its Office of Counsel. MSC is responsible for the procurement of vessels 
and space for the commercial ocean transportation of Department of 
Defense cargo, mail, and personnel. It is also responsible for the 
maintenance, repair, and alteration of Government-owned vessels assigned 
to it. The Office of Counsel, MSC, deals with the various claims of a 
contract nature which arise out of these operations. These include 
claims for cargo damage, charter hire, redelivery, general average, and 
claims arising under MSC ship-repair contracts.
    (f) Damage caused by Navy contract stevedores. Office of Counsel, 
Naval Supply Systems Command, has cognizance of admiralty claims for 
damage caused by Navy contract stevedores. Under these stevedore 
contracts, the stevedoring companies are responsible for negligent acts 
of their employees which result in vessel damage. It is important that 
the extent of any such damage be accurately determined and promptly 
reported to the contracting officer having cognizance of the particular 
stevedore contract involved.
    (g) Resolving conflicts. Admiralty-tort claims, such as collision, 
personal-injury, and death claims, are dealt with by the Admiralty and 
Maritime Law Division, irrespective of whether an MSC vessel or other 
naval vessel is involved. Whether any particular claim is to be handled 
by JAG or by MSC, therefore, is determined by the nature of the claim. 
Cases may arise which could be handled by either office. If doubt 
exists, such matters should be reported both to JAG and to MSC. An 
agreement will then be reached between the Admiralty and Maritime Law 
Division and the Office of Counsel, MSC, as to how the incident should 
be handled.

[39 FR 9962, Mar. 15, 1974, as amended at 55 FR 12173, Apr. 2, 1990; 65 
FR 60861, 60862, Oct. 13, 2000]



Sec. 752.3  Claims against the Navy.

    (a) Settlement authority. 10 U.S.C. 7622 (1994) provides settlement 
authority for ``(1) Damage caused by a vessel in the naval service or by 
other property under the jurisdiction of the Department of the Navy; (2) 
compensation for towage or salvage service, including contract salvage, 
rendered to a vessel in the naval service or to other property of the 
Navy; or (3) damage caused by a maritime tort committed by any agent or 
employee of the Department of the Navy or by property under the 
jurisdiction of the Department of the Navy.'' The limit on the 
Secretary's settlement authority is payment of $1,000,000. A claim which 
is settled for an amount over $1,000,000 is certified to Congress for 
payment. Section 7622 provides that the Secretary may delegate his 
settlement authority in matters where the amount to be paid is not over 
$100,000. Under the Secretary's delegation, settlements not exceeding 
$100,000 may be effected by the Judge Advocate General, Deputy Judge 
Advocate General, Assistant Judge Advocate General (General Law), and 
the Deputy Assistant Judge Advocate General (Admiralty and Maritime 
Law). Authority has also been delegated to Deputy Commander in Chief, 
U.S. Naval Forces, Europe, and to Commander Sixth Fleet, to pay 
admiralty claims against the Navy not exceeding $10,000, and to

[[Page 438]]

    (b) Settlement is final. The legislation specifically authorizes the 
Secretary to settle, compromise, and pay claims. The settlement, upon 
acceptance of payment by the claimant, is final and conclusive for all 
purposes.
    (c) Settlement procedures. Where the amount paid is over $100,000, 
after agreement is reached with counsel or claimants, the procedure is 
to prepare a settlement recommendation for the approval of the Secretary 
of the Navy. When settlement has been approved, the voucher required for 
effecting payment is prepared. The settlement check is then exchanged, 
in keeping with the commercial practice, for an executed release. In 
some situations, where the exchange of documents is impracticable, a 
claimant is requested to forward the executed release by mail, on the 
understanding that the release does not become effective until the check 
is received in payment. Claims settled under 10 U.S.C. 7622 are paid out 
of annual Department of Defense appropriations.
    (d) Limitation period. The Secretary's settlement authorization is 
subject to a two-year limitation. This limitation is not extended by the 
filing of claim nor by negotiations or correspondence. A settlement 
agreement must be reached before the end of the two-year period. If 
settlement is not accomplished, then the claimant must file suit under 
the appropriate statute to avoid the limitation bar. The agreement 
reached in negotiations must receive the approval of the Secretary of 
the Navy or his designee, depending on the amount involved, prior to the 
expiration of the two-year period.
    (e) Matters in litigation. When suit is filed, the matter comes 
within the cognizance of the Department of Justice, and the Secretary of 
the Navy is no longer able to entertain a claim or to make 
administrative settlement.

[39 FR 9962, Mar. 15, 1974, as amended at 55 FR 12173, Apr. 2, 1990; 65 
FR 60861, 60862, Oct. 13, 2000]



Sec. 752.4  Affirmative claims.

    (a) Settlement authority. The Navy has the same authority to settle 
affirmative admiralty claims as it does claims against the Navy. The 
statute conferring this authorization is codified in 10 U.S.C. 7623 
(1994), and is the reciprocal of 10 U.S.C. 7622 (1994) referred to in 
Sec. 752.3.
    (b) Scope. 10 U.S.C. 7623 is a tort claims-settlement statute. It is 
not limited to affirmative claims arising out of collision, but embraces 
all instances of damage caused by a vessel or floating object to 
property of the United States under the jurisdiction of the Department 
of the Navy. Perhaps the most frequent instance is where a privately 
owned vessel damages a Navy pier or shore structure. To eliminate any 
issue of whether the damaging instrumentality was a vessel, the words 
``or floating object'' were included.
    (c) Statute of limitation. The United States is subject to a three-
year statute of limitation when it asserts an affirmative claim for 
money damages grounded in tort. This limitation is subject to the usual 
exclusions, such as inability to prosecute due to war, unavailability of 
the ``res'' or defendant, and certain exemptions from legal process (28 
U.S.C. 2415, 2416 (1994)).
    (d) Litigation. 10 U.S.C. 7623 does not apply to any claim where 
suit is filed. If the Admiralty and Maritime Law Division is unable to 
effect settlement, the matter is referred to the Department of Justice 
for the filing of a complaint against the offending party. Thereafter, 
as in the case of adverse litigated claims, the Navy has no further 
authority to effect settlement.

[39 FR 9962, Mar. 15, 1974, as amended at 55 FR 12174, Apr. 2, 1990; 65 
FR 60861, Oct. 13, 2000]



Sec. 752.5  Salvage.

    (a) Scope. This section relates to salvage claims against or by the 
Navy for compensation for towage and salvage services, including 
contract salvage, rendered to a vessel in the naval service or to other 
property under the jurisdiction of the Department of the Navy, or for 
salvage services rendered by the Department of the Navy. Suits for 
salvage may be maintained under the Public Vessels Act, and salvage 
claims are within the Secretary of the Navy's administrative-settlement 
authority under 10 U.S.C. 7622. Salvage claims against the Navy are 
reported to and processed by the Judge Advocate General (Admiralty and 
Maritime

[[Page 439]]

Law Division). Both claims and suits for salvage against the United 
States are subject to the two-year limitation of the Public Vessels Act 
and the Navy's settlement authority.
    (b) Affirmative claims. Authorization for the settlement of 
affirmative salvage claims is contained in 10 U.S.C. 7365 (1994). 
Assertion of such claims is handled in the first instance by the 
Assistant Supervisor of Salvage (Admiralty), USN, Naval Sea Systems 
Command (SEA OOCL), 2531 Jefferson Davis Highway, NC/3 Room 11E54, 
Arlington, VA 22242-5160. Salvage claims are referred to the Admiralty 
Division only if the Assistant Supervisor of Salvage (Admiralty) is 
unsuccessful in making collection. Any money received in settlement of 
affirmative salvage claims is credited to appropriations for maintaining 
salvage facilities by the Navy, pursuant to 10 U.S.C. 7367 (1994).

[39 FR 9962, Mar. 15, 1974, as amended at 41 FR 26866, June 30, 1976; 55 
FR 12174, Apr. 2, 1990; 65 FR 60861, 60862, Oct. 13, 2000]



PART 755--CLAIMS FOR INJURIES TO PROPERTY UNDER ARTICLE 139 OF THE UNIFORM CODE OF MILITARY JUSTICE--Table of Contents




Sec.
755.1 Statutory authority.
755.2 Scope.
755.3 Claims not cognizable.
755.4 Limitation on claims.
755.5 Complaint by the injured party and investigation.
755.6 Action where offenders are members of one command.
755.7 Action where offenders are members of different commands.
755.8 Reconsideration and appeal.
755.9 Effect of court-martial proceedings.

    Authority: 5 U.S.C. 301; 10 U.S.C. 939, 5013, and5148; E.O. 11476, 
as reported in 3 CFR, 1969 Comp., p. 132; 32 CFR 700.206 and 700.1202.

    Source: 56 FR 42232, Aug. 27, 1991, unless otherwise noted.
    Note 1: This part 755 is chapter IV of the Manual of the Judge 
Advocate General of the Navy.
    Note 2: The Uniform Code of Military Justice (10 U.S.C. 801-940) is 
referred to in this part 755 as the ``UCMJ''. The Manual for Courts-
Martial, United States, 1984 (E.O. 12473 of August 1, 1984) is referred 
to in this part 755 as ``MCM 1984''.



Sec. 755.1  Statutory authority.

    Article 139, UCMJ, redress of injuries to property, is the basis for 
this chapter.



Sec. 755.2  Scope.

    This chapter provides for assessments against the pay of members of 
the naval service in satisfaction of claims for property damage caused 
under certain circumstances. Claims for damage, loss, or destruction of 
privately owned property caused by a person or persons in the naval 
service, are payable under Article 139, UCMJ, only if such damage, loss, 
or destruction is caused by riotous conduct, willful conduct, or acts 
showing such reckless or wanton disregard of the property rights of 
others that willful damage or destruction is implied. Acts of the type 
punishable under Article 109, UCMJ, are cognizable under Article 139, 
UCMJ. Charges against pay under these regulations shall be made only 
against the pay of persons shown to have been principal offenders or 
accessories.



Sec. 755.3  Claims not cognizable.

    The following claims are not cognizable under this chapter.
    (a) Claims resulting from simple negligence.
    (b) Claims of subrogees.
    (c) Claims for personal injury or death.
    (d) Claims arising from acts or omissions within the scope of 
employment of the offender.
    (e) Claims for reimbursement for damage, loss, or destruction of 
Government property.



Sec. 755.4  Limitation on claims.

    (a) Time limitations. A claim must be submitted within 90 days of 
the incident giving rise to it.
    (b) Acts of property owner. When the acts or omissions of the 
property owner, his lessee, or agent were a proximate contributing 
factor to the loss or damage of the property, assessments will not be 
made against members of the naval service in excess of the amount for 
which they are found to be directly responsible, i.e., comparative 
responsibility for the loss will be the

[[Page 440]]

standard for determining financial responsibility.
    (c) Only direct damages considered. Assessment will be made only for 
direct physical damages to the property. Indirect, remote, or 
inconsequential damage will not be considered.



Sec. 755.5  Complaint by the injured party and investigation.

    (a) A claim shall contain a statement setting forth the amount of 
the claim, the facts and circumstances surrounding the claim and any 
other information that will assist in the investigation and resolution 
of the matter. When there is more than one complaint resulting from a 
single incident, each claimant must file a claim separately and 
individually. The claim shall be personally signed by the claimant or 
his duly authorized representative or agent.
    (b) Where the claim alleges misconduct by members of the command, a 
commanding officer to whom the claim is submitted shall convene an 
investigation under this Manual to inquire into the matter. Where a 
complaint is received by a commanding officer to whose command the 
alleged offenders do not report, he shall forward the claim and other 
pertinent information about the matter to the member's commanding 
officer who will convene an investigation into the incident. Where the 
command of the alleged offenders cannot be determined, the claim and 
supporting materials shall be forwarded to the Chief of Naval Personnel 
or the Commandant of the Marine Corps, as appropriate, for action.
    (c) The investigation shall inquire into the circumstances 
surrounding the claim, gather all relevant information about the matter 
(answering the who, what, where, when, why, and how questions) and make 
findings and opinions, as appropriate, about the validity of the claim 
under Article 139, UCMJ, and these regulations. The investigation shall 
determine the amount of damage suffered by the property owner.
    (d) The investigation shall make recommendations about the amount to 
be assessed against the pay of the responsible parties. If more than one 
person is found responsible, recommendations shall be made about the 
assessments against all individuals.



Sec. 755.6  Action where offenders are members of one command.

    (a) Action by commanding officer. The commanding officer shall 
ensure the alleged offenders are shown the investigative report and are 
advised they have 20 days within which to submit a statement or 
additional information on the incident. If the member declines to submit 
information, he shall so state in writing within the 20 day period. The 
commanding officer shall review the investigation and determine whether 
the claim is properly within the provisions of Article 139, UCMJ, and 
these regulations, and whether the facts indicate responsibility for the 
damage on members of the command. If the commanding officer finds the 
claim payable under these regulations, he shall fix the amount to be 
assessed against the offenders.
    (b) Review. If the commanding officer has authority to convene a 
general court-martial, no further review of the investigation is 
required as to the redress of injuries to property. If the commanding 
officer does not have general court-martial convening authority, the 
investigation and the commanding officer's action thereon shall be 
forwarded to the officer exercising general court-martial jurisdiction 
(OEGCM) over the command for review and action on the claim. That 
officer's action on the claim shall be communicated to the commanding 
officer who will take action consistent with the determination.
    (c) Charge against pay. Where the amount does not exceed $5,000.00, 
the amount ordered by the commanding officer shall, as provided in the 
Navy Comptroller Manual, be charged against the pay of the offenders and 
the amounts so collected will be paid to the claimant. Where the amount 
exceeds $5,000.00, the claim, the investigation, and the commanding 
officer's recommendation shall be forwarded for review prior to checkage 
to Headquarters, U.S. Marine Corps (Code JAR) or the Judge Advocate 
General, as appropriate. The amount charged in any single month against 
the pay of offenders shall not exceed one-half of

[[Page 441]]

basic pay, as defined in paragraph 126h(2), Manual for Courts-Martial. 
The action of the commanding officer in ordering the assessment shall be 
conclusive on any disbursing officer for payment to the claimant of the 
damages assessed, approved, charged, and collected.



Sec. 755.7  Action where offenders are members of different commands.

    (a) Action by common superior. The investigative report shall be 
forwarded to the common superior exercising general court-martial 
jurisdiction over the commands to which the alleged offenders are 
assigned. That officer shall ensure the alleged offenders are shown the 
investigative report and permitted to comment on it, should they desire, 
before action is taken on the claim. That officer shall review the 
investigation and determine whether the claim is properly within the 
provisions of Article 139, UCMJ, and these regulations, and whether the 
facts indicate responsibility for the damage on members of his command. 
If the claim is found payable under these regulations, he shall fix the 
amount to be assessed against the offenders and direct the appropriate 
commanding officers to take action accordingly.
    (b) Forwarding to SECNAV (JAG). Where it is not practical or 
possible to carry out the procedure in Sec. 755.7(a) of this section, 
the investigation or investigations shall be forwarded to the Secretary 
of the Navy (Judge Advocate General) who will take action in the matter. 
Commanding officers, in such a situation, are not to make charges 
against the pay of their members until directed by the Secretary of the 
Navy (Judge Advocate General).



Sec. 755.8  Reconsideration and appeal.

    (a) Reconsideration. The OEGCM may, upon a receipt of a request for 
reconsideration by either the claimant or a member who has been assessed 
pecuniary liability, reopen the investigation or take any other action 
he believes is necessary in the interests of justice. If the OEGCM 
contemplates acting favorably on the request, he will provide all 
individuals interested in the claim with notice and an opportunity to 
respond. The basis for any change will be noted in the OEGCM's decision.
    (b) Appeal. In claims involving $5,000.00 or less, a claimant or 
member who has been assessed pecuniary liability may appeal the decision 
to the OEGCM. An appeal must be submitted within 5 days of the receipt 
of the OEGCM's decision. Appeals will be forwarded, via the OEGCM, to 
the Judge Advocate General for review and final action. In the event of 
an appeal, the imposition of the OEGCM's decision will be held in 
abeyance pending the final action by JAG. If it appears that good cause 
exists that would make it impracticable for an appeal to be submitted 
within 5 days, the OEGCM may, in his discretion, grant an extension of 
time, as appropriate. His decision on extensions is final and 
nonappealable.



Sec. 755.9  Effect of court-martial proceedings.

    Administrative action under these regulations is separate and 
distinct from and is not affected by any disciplinary action against the 
offender. The two proceedings are independent. Acquittal or conviction 
of the alleged offender by court-martial is evidence for the 
administrative action, but is not determinative on the issue of 
responsibility for damages under these regulations.



PART 756--NONAPPROPRIATED-FUND CLAIMS REGULATIONS--Table of Contents




Sec.
756.1 Scope.
756.2 Definitions.
756.3 Notification.
756.4 Responsibility.
756.5 Investigation.
756.6 Negotiation.
756.7 Payment.
756.8 Denial.
756.9 Claims by employees.

    Authority: 5 U.S.C. 301; 10 U.S.C. 939, 5013, and 5148; E.O. 11476 
(3 CFR, 1969 Comp., p. 132); 32 CFR 700.206 and 700.1202.

    Source: 57 FR 4736, Feb. 7, 1992, unless otherwise noted.



Sec. 756.1  Scope.

    This part explains how to settle claims for and against the United 
States for property damage, personal

[[Page 442]]

injury, or death arising out of the operation of nonappropriated-fund 
instrumentalities.



Sec. 756.2  Definitions.

    (a) Nonappropriated-fund instrumentality (NAFI). An instrumentality 
of the Federal Government established to generate and administer 
nonappropriated-funds for programs and services contributing to the 
mental and physical well-being of Department of Defense personnel and 
their dependents. A NAFI is not incorporated under the laws of any State 
and enjoys the privileges and immunities of the Federal Government.
    (b) Nonappropriated-funds. Funds generated through the use and 
patronage of NAFI's, not including funds appropriated by Congress.
    (c) Employees of NAFI. Civilian personnel employed by NAFI's whose 
salaries are paid from nonappropriated-funds. Also, military personnel 
working part-time at NAFI's when compensated from nonappropriated-funds.



Sec. 756.3  Notification.

    (a) Some NAFI's, such as flying clubs, carry private commercial 
insurance to protect them from claims for property damage and personal 
injury attributable to their operations. The Commandant of the Marine 
Corps, the Chief of Naval Personnel, and the Commander, Naval Supply 
Systems Command determine whether NAFI's within their cognizance shall 
carry liability insurance or become self-insurers, in whole or in part.
    (b) The Marine Corps requires mandatory participation in the Morale, 
Welfare and Recreation (MWR) Composite Insurance Program by the 
following operations: MWR operations and retail services, food and 
hospitality, recreation; and special NAFI activities including flying 
clubs, rod and gun clubs, Interservice Rifle Fund, Marine Corps Marathon 
and Dependent Cafeteria Fund. The following organizations may also 
participate in the MWR Composite Insurance Program, if desired: Child 
welfare centers, billeting funds, chapel funds, and civilian welfare 
funds.
    (c) When the operations of NAFI's result in property damage or 
personal injury, the insurance carrier, if any, should be given 
immediate written notification. Notification should not be postponed 
until a claim is filed. When the activity is self-insured, the self-
insurance fund shall be notified of the potential liability by the 
activity.



Sec. 756.4  Responsibility.

    The primary responsibility for the negotiation and settlement of 
claims resulting from nonappropriated-fund activities is normally with 
the NAFI and its insurer. NAFI's, however, are Federal agencies within 
the meaning of the Federal Tort Claims Act if charged with an essential 
function of the Department of the Navy and if the degree of control and 
supervision by the Navy is more than casual or perfunctory. Compare 
United States v. Holcombe, 277 F.2d 143 (4th Cir. 1960) and Scott v. 
United States, 226 F. Supp. 846, (D. Ga. 1963). Consequently, to the 
extent sovereign immunity is waived by the Federal Tort Claims Act, 28 
U.S.C. 1346(b), 2671-2672, 2674-2680, the United States remains 
ultimately liable for payment of NAFI claims.



Sec. 756.5  Investigation.

    Claims arising out of the operation of NAFI's, in and outside the 
United States, shall be investigated in accordance with the procedures 
for investigating similar claims against appropriated fund activities in 
order to protect the residual liability of the United States. All claims 
should be submitted to the command having cognizance over the NAFI 
involved.



Sec. 756.6  Negotiation.

    (a) General. Claims from NAFI's should be processed primarily 
through NAFI claims procedures, using as guidelines the regulations and 
statutes applicable to similar appropriated fund activity claims.
    (b) When the NAFI is insured. When a NAFI is insured, the insurer or 
the contracted third-party claims administrator (TPA) will normally 
conduct negotiations with claimants. The appropriate naval adjudicating 
authority as shown in 32 CFR 750.34(c)(2)(ii) has the responsibility of 
monitoring the negotiations conducted by the insurer or TPA. Monitoring 
is normally limited

[[Page 443]]

to ascertaining someone has been assigned to negotiate, to obtain 
periodic status reports, and to close files on settled claims. Any 
dissatisfaction with the insurer's or TPA's handling of the negotiations 
should be referred directly to the Judge Advocate General for 
appropriate action. Under special circumstances, even when there is an 
insurer or TPA, the appropriate naval adjudicating authority may conduct 
negotiations, provided the command involved and the insurer agree to it. 
When an appropriate settlement is negotiated by the Navy, the 
recommended award will be forwarded to the insurer or TPA for payment.
    (c) When the NAFI is not insured. When there is no private, 
commercial insurer and the NAFI has made no independent arrangements for 
negotiations, the appropriate Navy adjudicating authority is responsible 
for conducting negotiations. When an appropriate settlement is 
negotiated by the Navy, the recommended award will be forwarded to the 
NAFI for payment from nonappropriated-funds.



Sec. 756.7  Payment.

    (a) Claims that can be settled for less than $1000.00. A claim not 
covered by insurance (or not paid by the insurer), that can be settled 
for $1000.00 or less, may be adjudicated by the commanding officer of 
the activity concerned or designee. The claim shall be paid out of funds 
available to the commanding officer.
    (b) Claims that cannot be settled for less than $1000.00. A claim 
negotiated by the Navy, not covered by insurance, that cannot be settled 
for less than $1000.00, shall be forwarded to the appropriate 
nonappropriated-fund headquarters command for payment from its 
nonappropriated-funds.
    (c) When payment is possible under another statute. In some cases 
neither the NAFI nor its insurer may be legally responsible. In those 
instances, when there is no negligence, and payment is authorized under 
some other statute, such as the Foreign Claims Act, 10 U.S.C. 2734-2736, 
the claim may be considered for payment from appropriated funds or may 
be referred to the Judge Advocate General for appropriate action.
    (d) Other claims. A NAFI's private insurance policy is usually not 
available to cover losses which result from some act or omission of a 
mere participant in a nonappropriated-fund activity. In the event the 
NAFI declines to pay the claim, the file shall be forwarded to the Judge 
Advocate General for determination.



Sec. 756.8  Denial.

    Claims resulting from nonappropriated-fund activities may be denied 
only by the appropriate naval adjudicating authority. Such a denial is 
necessary to begin the 6-month limitation on filing suit against the 
United States for claims filed under the Federal Tort Claims Act. Denial 
of a claim shall be in writing and in accordance with subparts A or B of 
part 750 of this chapter, as appropriate. The appropriate naval 
adjudicating authority should not deny claims which have initially been 
processed and negotiated by a nonappropriated-fund activity, its insurer 
or TPA until the activity or its insurer has clearly stated in writing 
that it does not intend to pay the claim and has elected to defend in 
court.



Sec. 756.9  Claims by employees.

    (a) Personal injury or death of citizens or permanent residents of 
the United States employed anywhere, or foreign nationals employed 
within the United States. Compensation is provided by the Longshore and 
Harbor Workers' Compensation Act (33 U.S.C. 901-950) for employees of 
NAFI's who have suffered injury or death arising out of and in the 
course of their employment (5 U.S.C. 8171). That Act is the exclusive 
basis for Government liability for injuries or deaths that are covered 
(5 U.S.C. 8173). A claim should first be made under that Act if there is 
a substantial possibility the injury or death is covered.
    (b) Personal injury or death of foreign nationals employed outside 
of the continental United States. Employees who are not citizens or 
permanent residents, and who are employed outside the continental United 
States, are protected by private insurance of the NAFI or by other 
arrangements (5 U.S.C. 8172). When a nonappropriated-fund activity

[[Page 444]]

has neglected to obtain insurance coverage or to make other 
arrangements, the matter shall be processed as a Foreign Claims Act or a 
Military Claims Act claim if appropriate, and any award will be paid 
from nonappropriated-funds.



PART 757--AFFIRMATIVE CLAIMS REGULATIONS--Table of Contents




                    Subpart A--Property Damage Claims

Sec.
757.1 Scope of subpart A.
757.2 Statutory authority.
757.3 Regulatory authority.
757.4 Claims that may be collected.
757.5 Assertion of claims and collection procedures.
757.6 Waiver, compromise, and referral of claims.
757.7-757.10 [Reserved]

           Subpart B--Medical Care Recovery Act (MCRA) Claims

757.11 Scope of subpart B.
757.12 Statutory authority.
757.13 Responsibility for MCRA action.
757.14 Claims asserted.
757.15 Claims not asserted.
757.16 Claims asserted only with JAG approval.
757.17 Statute of limitations.
757.18 Asserting the claim.
757.19 Waiver and compromise.
757.20 Receipt and release.

    Authority: 5 U.S.C. 301; 10 U.S.C. 939, 5013, and 5148; E.O. 11476, 
3 CFR, 1969 Comp., p. 132; 32 CFR 700.206 and 700.1202.

    Source: 57 FR 5072, Feb. 12, 1992, unless otherwise noted.



                    Subpart A--Property Damage Claims



Sec. 757.1  Scope of subpart A.

    Subpart A describes how to assert, administer, and collect claims 
for damage to or loss or destruction of Government property through 
negligence or wrongful acts.



Sec. 757.2  Statutory authority.

    (a) General. With the exception of MCRA claims, all affirmative 
claims for money or property in favor of the United States shall be 
processed in accordance with the Federal Claims Collection Act (31 
U.S.C. 3711). Department of Defense Directive 5515.11 \1\ of 10 December 
1966 delegates to the Secretary of the Navy, and designees, the 
authority granted to the Secretary of Defense under the Federal Claims 
Collection Act.
---------------------------------------------------------------------------

    \1\ Copies may be obtained if needed, from the Commanding Officer, 
U.S. Naval Publications and Forms Center, 5801 Tabor Avenue, 
Philadelphia, PA 19120.
---------------------------------------------------------------------------

    (b) Statute of limitations. There is a 3-year statute of limitations 
on affirmative Government tort claims pursuant to 28 U.S.C. 2415(b).



Sec. 757.3  Regulatory authority.

    The regulations published in 4 CFR chapter II control the collection 
and settlement of affirmative claims. This section supplements the 
material contained in those regulations. Where this section conflicts 
with the materials and procedure published in 4 CFR chapter II, the 
latter controls.



Sec. 757.4  Claims that may be collected.

    (a) Against responsible third parties for damage to government 
property, or the property of nonappropriated-fund activities. It should 
be noted, however, that as a general rule, the Government does not seek 
payment from servicemembers and Government employees for damages caused 
by their simple negligence. Exceptions to this general policy will be 
made when the incident involves aggravating circumstances.
    (b) For medical costs from third party payers in accordance with 10 
U.S.C. 1095. These claims are asserted and collected by the medical 
treatment facilities under the coordination of benefits program.
    (c) For money paid or reimbursed by the government for damage to a 
rental car in accordance with the Joint Federal Travel Regulations 
(volume 1, paragraph U 3415-C and volume 2, paragraph C 2101-2). 
Collection action shall be taken against third parties liable in tort. 
Collection action shall not be taken against Government personnel who 
rented the vehicle.
    (d) Other claims. Any other claim for money or property in favor of 
the United States cognizable under the

[[Page 445]]

Federal Claims Collection Act not specifically listed above.



Sec. 757.5  Assertion of claims and collection procedures.

    (a) General. The controlling procedures for administrative 
collection of claims are established in 4 CFR part 102.
    (b) Officials authorized to pursue claims. The following officers 
are authorized to pursue and collect all affirmative claims in favor of 
the United States:
    (1) The Judge Advocate General; the Deputy Judge Advocate General; 
any Assistant Judge Advocate General; and the Deputy Assistant Judge 
Advocate General (Claims and Tort Litigation); and
    (2) Commanding officers of Naval Legal Service Offices and 
applicable Detachments, except Naval Legal Service Offices in countries 
where another service has single service responsibility in accordance 
with DOD Directive 5515.8.\2\
---------------------------------------------------------------------------

    \2\ See footnote 1 to Sec. 757.2.
---------------------------------------------------------------------------

    (c) Dollar limitations. All of the officers listed in Sec. 757.5(b) 
are authorized to compromise and terminate collection action on 
affirmative claims of $20,000.00 or less.
    (d) Determining liability. Liability must be determined in 
accordance with the law of the place in which the damage occurred, 
including the applicable traffic laws, elements of tort, and possible 
defenses.
    (e) Assertion of a claim. (1) Assertion of the claim is accomplished 
by mailing to the tortfeasor a ``Notice of Claim.'' The notice is to be 
mailed certified mail, return receipt requested, and should include the 
following information:
    (i) Reference to the statutory right to collect;
    (ii) A demand for payment or restoration;
    (iii) A description of damage;
    (iv) The date and place of the incident; and
    (v) The name, phone number, and office address of the claims 
personnel to contact.
    (2) See also 4 CFR part 102.
    (f) Full payment. When a responsible party or insurer tenders full 
payment or a compromise settlement on a claim, the payment should be in 
the form of a check or money order made payable to the collection 
activity, such as the ``Commanding Officer, Naval Legal Service Office, 
(Name).'' The check or money order shall then be forwarded to the 
disbursing officer serving the collecting activity for deposit in 
accordance with the provisions of the Navy Comptroller Manual.
    (g) Installment payments. See 4 CFR 102.11 for specific procedures. 
In general, if the debtor is financially unable to pay the debt in one 
lump sum, an installment payment plan may be arranged. Installment 
payments will be required on a monthly basis and the size of payment 
must bear a reasonable relation to the size of the debt and the debtor's 
ability to pay. The installment agreements should specify payments of 
such size and frequency to liquidate the Government's claim in not more 
than 3 years. Installment payments of less than $50.00 per month should 
be accepted only if justified on the grounds of financial hardship or 
for some other reasonable cause. In all installment arrangements, a 
confession of judgment note setting out a repayment schedule should be 
executed.
    (h) Damage to nonappropriated-fund instrumentality (NAFI) property. 
Any amount collected for loss or damage to property of a NAFI shall be 
forwarded to the headquarters of the nonappropriated-fund activity for 
deposit with that activity. In those situations where the recovery 
involves damage to both NAFI-owned property and other Government 
property, e.g., destruction of an exchange building resulting in damage 
to both the building and the exchange-owned property inside, recovery 
for the exchange-owned property shall be forwarded to the NAFI. Recovery 
for building damage shall be deposited in accordance with Sec. 757.5(f) 
above.
    (i) Damage to industrial-commercial property. When a loss or cost of 
repair has been borne by an industrial-commercial activity, payment 
shall be deposited in the Navy Industrial Fund of the activity in 
accordance with the provisions of the Navy Comptroller Manual. When a 
claim is based on a

[[Page 446]]

loss or damage sustained by such an activity, a notation to this effect 
shall be included in any claim file forwarded to the Judge Advocate 
General.
    (j) Replacement in kind or repair. The responsible party, or 
insurer, may want to repair or replace in kind damaged property. The 
commanding officer or officer in charge of the activity sustaining the 
loss is authorized to accept repair or replacement if, in his 
discretion, it is considered to be in the best interests of the United 
States.
    (k) Release. The commanding officer or officer in charge is 
authorized to execute a release of the claim when all repairs have been 
completed to the Government's satisfaction, and when all repair bills 
have been paid. No prior approval from the Judge Advocate General is 
required for this procedure. If repair or replacement is made, a 
notation shall be made in any investigation or claims file.



Sec. 757.6  Waiver, compromise, and referral of claims.

    (a) Officials authorized to compromise claims. The officers 
identified in Sec. 757.5(b) may collect the full amount on all claims, 
and may compromise, execute releases or terminate collection action on 
all claims of $20,000.00 or less. Collection action may be terminated 
for the convenience of the Government if the tortfeasor cannot be 
located, is found to be judgment-proof, has denied liability, or has 
refused to respond to repeated correspondence concerning legal liability 
involving a small claim. A termination for the convenience of the 
Government is made after it is determined that the case does not warrant 
litigation or that it is not cost-effective to pursue recovery efforts.
    (b) Claims over $100,000.00. Claims in excess of $100,000.00 may not 
be compromised for less than the full amount or collection action 
terminated without approval from the Department of Justice (DOJ).
    (c) Notification. The Judge Advocate General shall be notified prior 
to all requests made to the DOJ to compromise, terminate collection, or 
referral for further collection action or litigation.
    (d) Litigation Reports. Litigation reports prepared in accordance 
with 4 CFR part 103 shall be forwarded to the DOJ along with any case 
file forwarded for further collection action or litigation as required 
by the Federal Claims Collections Standards.



Secs. 757.7-757.10  [Reserved]



           Subpart B--Medical Care Recovery Act (MRCA) Claims



Sec. 757.11  Scope of subpart B.

    Subpart B describes the assertion and collection of claims for 
medical care under the Medical Care Recovery Act (MCRA). The MCRA states 
that when the Federal Government provides treatment or pays for 
treatment of an individual who is injured or suffers a disease, the 
Government is authorized to recover the reasonable value of that 
treatment from any third party legally liable for the injury or disease.



Sec. 757.12  Statutory authority.

    Medical Care Recovery Act, 42 U.S.C. 2651-2653 (1982).



Sec. 757.13  Responsibility for MCRA action.

    (a) JAG designees. (1) Primary responsibility for investigating, 
asserting, and collecting Department of the Navy (DON) MCRA claims and 
properly forwarding MCRA claims to other Federal departments or agencies 
rests with the following officers:
    (i) Commanding officers and officers in charge, Naval Legal Service 
Command (NLSC) activities, in their areas of geographic responsibility;
    (ii) Officer in charge, U.S. Sending State Office, Rome in his area 
of geographic responsibility.
    (2) JAG designees may assert and receive full payment on any MCRA 
claim. They may, however, agree to compromise or waive only claims for 
$40,000.00 or less. Claims in excess of $40,000.00 may be compromised or 
waived only with DOJ approval. Such claims will be forwarded to the 
Judge Advocate General in accordance with Sec. 757.6. See Sec. 757.7 for 
further discussion of waiver and compromise.
    (b) Navy Medical Treatment Facilities (MTF). (1) Naval MTF's are 
responsible

[[Page 447]]

for ensuring potential MCRA claims are brought to the attention of the 
appropriate NLSC activity or U.S. Sending State Office (USSSO).
    (2) The MTF reports all potential MCRA cases by forwarding a copy of 
the daily injury log entries and admissions records to the cognizant 
NLSC activity or USSSO within 7 days of treatment for which a third 
party may be liable. The NLSC activity or USSSO makes the determination 
of liability.
    (i) MTF computes the value of the care it provided on NAVJAG Form 
5890/12. Rates used to compute this value are published annually in the 
Federal Register by the Office of Management and Budget.
    (ii) Block 4 of NAVJAG Form 5890/12 requires a statement from the 
patient describing the circumstances of the injury or disease.
    (iii) An ``interim'' report is prepared for inpatients only. An 
interim report is prepared every 4 months until the patient is released, 
transferred or changed to an outpatient status.
    (iv) A ``final'' report is prepared for all patients when inpatient 
and outpatient treatment is completed or the patient's care is 
transferred to another facility. A narrative summary should accompany 
the final report in all cases involving inpatient care. In addition, the 
back side of NAVJAG Form 5890/12 is completed as part of the final 
report when the value of Federal Government care exceeds $1,000.00.
    (c) The Office of Medical and Dental Affairs (OMA). The office pays 
emergency civilian medical expenses incurred by active duty members. 
This office furnishes MCRA claims information to the NLSC activity or 
USSSO. The address is Bldg. 38H, U.S. Naval Training Center, Great 
Lakes, IL 60088-5200.
    (d) Civilian Health and Medical Program of the Uniformed Services 
(CHAMPUS) contractors. CHAMPUS contractors forward reports of payments 
in injury cases to the appropriate NLSC activity. Responsible JAG 
designees should, however, initiate regular contact with contractors 
within their geographic area to ensure all relevant cases have been 
reported.
    (e) Department of Justice (DOJ). Only the DOJ may authorize 
compromise or waiver of an MCRA claim in excess of $40,000.00; settle an 
MCRA claim which was previously forwarded by the DON to DOJ for action; 
or settle an MCRA claim in which the third party has filed a suit 
against the United States or the injured person as a result of the 
incident which caused the injury.



Sec. 757.14  Claims asserted.

    (a) General. The DON asserts MCRA claims when medical care is 
furnished to Navy and Marine Corps active duty personnel, retirees, or 
their dependents, and third-party tort liability for the injury or 
disease exists. Claims are asserted when the injured party is treated in 
a military MTF or when the DON is responsible for reimbursing a non-
Federal care provider. Claims for medical care furnished are also 
asserted using alternate theories of recovery if the MCRA does not 
apply. See Sec. 757.14(e).
    (b) Independent cause of action. The MCRA creates an independent 
cause of action for the United States. The Government can 
administratively assert and litigate MCRA claims in its own name and for 
its own benefit. Procedural defenses, such as a failure of the injured 
person to properly file and/or serve a complaint on the third party, 
that may prevent the injured person from recovering, do not prevent the 
United States from pursuing its own action to recover the value of 
medical treatment provided to the injured person. The right arises 
directly from the statute; the statutory reference to subrogation 
pertain only to one mode of enforcement. In creating an independent 
right in the Government, the Act prevents a release given by the injured 
person to a third party from affecting the Government's claim.
    (c) Liable parties. MCRA claims may be asserted against individuals, 
corporations, associations and non-Federal Government agencies subject 
to the limitations described in Sec. 757.15.
    (d) Reasonable value of medical care. The reasonable value of 
medical care provided to an injured person is determined:
    (1) By using the rates set by the Office of Management and Budget 
and published in the Federal Register for

[[Page 448]]

care provided in Federal medical care facilities; or
    (2) By the actual amount paid by the Federal Government to non-
Federal medical care providers.
    (e) Alternate Theories of Recovery. Often, recovery under the MCRA 
is not possible because no third-party tort liability exists. For 
example, if a member, retiree, or dependent is driving a vehicle and is 
injured in a single-car accident, there is no tortfeasor. State law, 
including insurance, workers' compensation, and uninsured motorist 
coverage provisions, determines the DON's right to recover in situations 
not covered by the MCRA. If, under the law where the injury occurred, 
the injured party is entitled to compensation for medical care received, 
usually the Federal Government may recover. The two most common 
alternate theories are described below.
    (1) Recovery may be possible under the injured party's automobile 
insurance policy. In most cases, the Federal Government should seek 
recovery as a third-party beneficiary under the medical payments or the 
underinsured/uninsured portion of the injured party's policy. The 
ability of the Federal Government to recover as a third-party 
beneficiary has been upheld in some states, while other states have 
taken the contrary position.
    (2) Recovery may also be possible under State workers' compensation 
laws. Case law in this area is still emerging, but in most 
jurisdictions, the United States stands in the position of a lien 
claimant for services rendered.



Sec. 757.15  Claims not asserted.

    In some cases, the MCRA or public policy considerations limit the 
DON's assertion of claims against apparent third-party tortfeasors. MCRA 
claims are not asserted against:
    (a) Federal Government agencies. Claims are not asserted against any 
department, agency or instrumentality of the United States. ``Agency or 
instrumentality'' includes self-insured, non-appropriated-fund 
activities but does not include private associations.
    (b) Injured servicemembers, dependents and employers of the United 
States. Claims are not asserted directly against a servicemember, the 
dependent of a servicemember, or an employee of the United States who is 
injured as a result of his willful or negligent acts. The United States 
does assert, however, against medical care and treatment insurance 
coverage the member, employee, or dependent might have.
    (c) Employers of merchant seamen. Claims are not asserted against 
the employer of a merchant seaman who receives Federal medical care 
under 42 U.S.C. 249.
    (d) Department of Veterans Affairs care for service-connected 
disability. Claims are not asserted for care provided to a veteran by 
the Department of Veterans Affairs when the care is for a service-
connected disability. The United States will, however, claim for the 
reasonable value of care provided an individual before he is transferred 
to a Department of Veterans Affairs hospital.



Sec. 757.16  Claims asserted only with JAG approval.

    The responsible NLSC activity or USSSO will investigate potential 
MCRA claims against the following third parties and forward a copy of 
their claims file, along with recommendations on assertion, to the Judge 
Advocate General:
    (a) Certain Government contractors. JAG approval is required before 
asserting an MCRA claim against a Federal Government contractor when the 
contract provides that the contractor will be indemnified or held 
harmless by the Federal Government for tort liability.
    (b) Foreign Governments. JAG approval is required before asserting 
MCRA claims against foreign governments, their political subdivisions, 
Armed Forces members, or civilian employees.
    (c) U.S. personnel. JAG approval is required before asserting MCRA 
claims against U.S. servicemembers, their dependents and employees of 
the United States, or their dependents for injury to another person.



Sec. 757.17  Statute of limitations.

    (a) Federal. The United States, or the injured party on behalf of 
the United States, must file suit within 3 years after an MCRA action 
accrues. 28

[[Page 449]]

U.S.C. 2415. Generally this is 3 years from the date of initial Federal 
treatment or Federal Government payment to a private care provider, 
whichever is first.
    (b) State. Some State statutes of limitations may also apply where 
recovery is based on authority such as workers' compensation statutes, 
no-fault insurance statutes, no-fault medical payments, or uninsured 
motorist provisions of insurance contracts.



Sec. 757.18  Asserting the claim.

    (a) Initial action by JAG designee. When advised of a potential MCRA 
claim, the JAG designee will determine the Federal agency or department 
responsible for investigating and asserting the claim.
    (1) When the DON has reimbursed a non-Federal provider for health 
care or when CHAMPUS has made payment for a Navy health care 
beneficiary, the DON will assert any resulting MCRA claim.
    (2) When care is provided in a Federal treatment facility, the 
status of the injured person will determine the agency which will assert 
a resulting MCRA claim.
    (i) Where Navy or Marine Corps members, retirees, or their 
dependents receive medical treatment from another Federal agency or 
department, the DON will usually assert any MCRA claim on behalf of the 
United States based on information provided by the treating agency or 
department.
    (ii) Similarly, where a Navy MTF provides care to personnel of 
another Federal agency or department, that other agency or department 
will usually assert any claim on behalf of the United States.
    (3) If the claim is not one which the DON should assert, the JAG 
designee will forward all available information to the appropriate 
department or agency.
    (4) If the claim is one which the DON should assert, the JAG 
designee will ensure an appropriate investigation into the circumstances 
underlying the claim is initiated and will provide notice to the injured 
party and all third parties who may be liable to the injured person and 
the United States under the MCRA.
    (b) Investigating the claim. While there is no prescribed form or 
content for investigating these claims, the claims file will contain 
sufficient information on which to base valuation, assertion, 
settlement, waiver, and/or compromise decisions. Usually the file will 
contain:
    (1) Identification of each person involved in the incident including 
name, address, occupation, and nature of involvement;
    (2) Police, social service, and other Federal, State and local 
agency reports on the incident;
    (3) Completed copies of NAVJAG Form 5890/12 \3\ or equivalent forms 
from other agencies and departments;
---------------------------------------------------------------------------

    \3\ See footnote 3 to Sec. 757.2.
---------------------------------------------------------------------------

    (4) Inpatient summaries and outpatients records of treatment of the 
involved injury in non-Federal facilities;
    (5) Documents reflecting Federal payment for non-Federal treatment 
of the injured person;
    (6) Calculations of the reasonable value of the Government's MCRA 
claim;
    (7) Itemized repair bills or estimates of repair of damaged Federal 
Government property;
    (8) Where an identified third-party tortfeasor is a uniformed 
servicemember or a U.S. employee, information and findings concerning 
that person's duty or scope of employment status at the time of the 
incident giving rise to the injury;
    (9) Where an identified third-party tortfeasor is a uniformed 
servicemember or a U.S. employee or the dependent of a uniformed service 
member or U.S. employee, information and findings concerning whether 
that individual was grossly negligent or willfully culpable and whether 
that individual had insurance coverage at the time of the incident 
giving rise to the injury;
    (10) Financial information on identified third-party tortfeasors 
including names and addresses of insurance carriers, insurance policy 
numbers, and extent of coverage; and
    (11) A statement whether the injured person or his attorney will 
protect the interests of the United States.

[[Page 450]]

    (c) Claims forwarded to JAG or DOJ. In those cases where the file 
must be forwarded to JAG or DOJ, the file will also include:
    (1) A summary of the case which includes the circumstances of the 
incident which caused the injury, the source, extent and value of 
medical care provided and a brief of the applicable law on the liability 
of the third party;
    (2) Copies of all correspondence; and
    (3) Recommended disposition.
    (d) Request for assistance in conducting investigation. When an 
injury for which the DON may assert an MCRA claim occurs at a place 
where the DON does not have a command, unit, or activity conveniently 
located for conducting an inquiry into the circumstances underlying the 
injury, the NLSC activity or USSSO having responsibility for 
administering any resulting MCRA claim may request assistance from any 
other command, unit, or activity within the DOD. Such assistance may 
take the form of a complete inquiry into the circumstances underlying 
the incident or it may only cover part of the necessary inquiry and fact 
gathering. If a NLSC activity or USSSO receives a similar request from 
another command, unit or activity within the DOD, every effort should be 
made to honor the request. Assistance will normally be provided without 
reimbursement from the requesting service.
    (e) Notice of claim. (1) The JAG designee will assert appropriate 
MCRA claims by mailing, certified mail, return receipt requested, a 
notice of claim (SF 96) to identified third-party tortfeasors and their 
insurers, if known. Many insured tortfeasors fail to notify their 
insurance companies of incidents. This failure may be a breach of the 
cooperation clause in the policy and may be grounds for the insurer to 
refuse to defend the insured or be responsible for any liability. The 
United States, as a claimant, may preclude such an invocation by giving 
the requisite notification itself. The purpose of the insurance clause 
is satisified if the insurer receives actual notice of the incident, 
regardless of the informant. This notice should be mailed as soon as it 
reasonably appears an identified third party may be liable for the 
injuries to the injured person. It is not necessary or desirable to 
delay mailing this notice until the completion of the investigation 
convened to inquire into the circumstances underlying the incident 
causing the injury. The prompt assertion of the claim will ensure that 
the Government is named on the settlement draft. If the United States is 
not so named, and the claim has been asserted, the insurer settles at 
its own risk.
    (2) The JAG designee will also notify the injured person or his 
legal representative of the Government's interest in the value of the 
medical care provided by the United States. This notice will advise 
that:
    (i) The United States may be entitled to recover the reasonable 
value of medical care furnished or paid for by the Federal Government;
    (ii) The injured person is required to cooperate in the efforts of 
the United States to recover the reasonable value of medical care 
furnished or paid for by the Federal Government;
    (iii) The injured person is required to furnish a statement 
regarding the circumstances surrounding the care and treatment;
    (iv) The injured person may seek legal guidance concerning any 
possible claim for personal injury;
    (v) The injured person is required to furnish information concerning 
legal action brought against any individual involved in the incident and 
provide the name of counsel representing the parties to such an action; 
and
    (vi) The injured person should not execute a release or settle a 
claim arising from the incident causing the injury without first 
notifying the JAG designee.
    (f) Administering the claim. (1) After investigating and asserting 
the claim, the JAG designee will maintain contact with all parties, 
their legal representatives, and insurers.
    (2) An effort should be made to coordinate collection of the Federal 
Government's MCRA interest with the injured person's action to collect 
his own claim for damages.
    (i) Attorneys representing an injured person may be authorized to 
include the Federal Government's MCRA claim

[[Page 451]]

as an item of special damages with the injured person's claim or suit.
    (ii) An agreement that the Government's claim will be made a party 
of the injured person's action should be in writing and state that 
counsel fees will not be paid by the Government or computed on the basis 
of the Government's portion of recovery.
    (3) If the injured person is not bringing an action for damages or 
is refusing to include the Federal Government's MCRA interest, the JAG 
designee will pursue independent collection. The United States is 
specifically allowed to intervene or join in any action at law brought 
by or through the injured person against the liable third person or 
bring an original suit in its own name or in the name of the injured 
person. The JAG designee will ensure all parties are aware that the 
United States must be a party to all subsequent collection negotiation.
    (4) When the MCRA interests are not being represented by the injured 
person and independent collection efforts have failed, the JAG designee 
will request JAG to refer the claim to the DOJ for possible suit. In 
such cases, the JAG designee will forward the complete file to JAG in 
accordance with Secs. 757.18 (b) and (c).
    (g) Access to DON records and information. (1) The medical records 
of the injured person will be released to the injured person or his 
legal representative upon request. This release will be without cost 
except in unusual circumstances. These records may not be released to 
anyone else outside the DON except in accordance with the provisions of 
the Privacy Act, 5 U.S.C. 552a. Usually such a release will require 
authorization from the injured individual or legal representative or an 
order from a court of competent jurisdiction. A clerk or attorney signed 
subpoena is not ``an order from a court of competent jurisdiction.''
    (2) In appropriate cases, military health care providers who have 
examined or treated the injured person may be made available by their 
commands to testify regarding the medical care provided to the injured 
person. Requests for such testimony will be processed in accordance with 
DOD Directive 5405.2, 28 CFR part 725, and 32 CFR part 725, except when 
the injured party is asserting the Federal Government's MCRA claim as 
part of his action for damages. In that situation, the injured person or 
legal representative is considered also to be a representative of the 
United States and the foregoing regulations are not applicable. In such 
a case, the JAG designee may, if appropriate, request the command of an 
involved military health care provider to make the provider available 
for testimony on behalf of the injured person.



Sec. 757.19  Waiver and compromise.

    (a) General. A JAG designee may authorize waiver or compromise of 
any MCRA claim under his authority which does not exceed $40,000.00. A 
third party's liability for medical costs to the United States arising 
from a particular incident will be considered as a single claim in 
determining whether the claim is more than $40,000.00 for the purpose of 
waiver and compromise. When the JAG designee considers waiver or 
compromise appropriate in a claim which exceeds $40,000.00, the claim 
file will be forwarded to JAG in accordance with Secs. 757.18 (b) and 
(c).
    (b) Waiver. The JAG designee may waive the Federal Government's MCRA 
interest when a responsible third-party tortfeasor cannot be located, is 
judgment proof, or has refused to pay and litigation is not feasible. 
Waiver is also appropriate when, upon written request by the injured 
person or legal representative, it is determined that collection would 
cause undue hardship to the injured person. In assessing undue hardship, 
the following circumstances of the injured person should be considered:
    (1) Permanent disability or disfigurement;
    (2) Lost earning capacity;
    (3) Out-of-pocket expenses;
    (4) Financial status;
    (5) Disability, pension and similar benefits available;
    (6) Amount of settlement or award from third-party tortfeasor; and
    (7) Any other factors which objectively indicate fairness requires 
waiver.
    (c) Compromise. The JAG designee may, upon written request of the 
injured person or legal representative,

[[Page 452]]

compromise the Federal Government's MCRA interest using the criteria 
listed above.



Sec. 757.20  Receipt and release.

    (a) Payment. The JAG designee may receive payment in part or in full 
for any claim for which he is responsible. Written acknowledgment of 
this receipt will be mailed to the party making payment and a copy of 
the acknowledgement kept in the claim file.
    (b) Release. The JAG designee will execute and deliver a release to 
third parties making full or compromised payment on the Federal 
Government's MCRA interest. A copy of the release will be kept in the 
claims file.