[Title 24 CFR 3500.21]
[Code of Federal Regulations (annual edition) - May 1, 2001 Edition]
[Title 24 - HOUSING AND URBAN DEVELOPMENT]
[Subtitle B - Regulations Relating to Housing and Urban Development]
[Chapter Xx - OFFICE OF ASSISTANT SECRETARY FOR HOUSING--FEDERAL HOUSING]
[Part 3500 - REAL ESTATE SETTLEMENT PROCEDURES ACT]
[Sec. 3500.21 - Mortgage servicing transfers.]
[From the U.S. Government Printing Office]


24HOUSING AND URBAN DEVELOPMENT52001-05-012001-05-01falseMortgage servicing transfers.3500.21Sec. 3500.21HOUSING AND URBAN DEVELOPMENTRegulations Relating to Housing and Urban DevelopmentOFFICE OF ASSISTANT SECRETARY FOR HOUSING--FEDERAL HOUSINGREAL ESTATE SETTLEMENT PROCEDURES ACT
Sec. 3500.21  Mortgage servicing transfers.

    (a) Definitions. As used in this section:
    Master servicer means the owner of the right to perform servicing, 
which may actually perform the servicing itself or may do so through a 
subservicer.
    Mortgage servicing loan means a federally related mortgage loan, as 
that term is defined in Sec. 3500.2, subject to the exemptions in 
Sec. 3500.5, when the mortgage loan is secured by a first lien. The 
definition does not include subordinate lien loans or open-end lines of 
credit (home equity plans) covered by the Truth in Lending Act and 
Regulation Z, including open-end lines of credit secured by a first 
lien.
    Qualified written request means a written correspondence from the 
borrower to the servicer prepared in accordance with paragraph (e)(2) of 
this section.
    Subservicer means a servicer who does not own the right to perform 
servicing, but who does so on behalf of the master servicer.
    Transferee servicer means a servicer who obtains or who will obtain 
the right to perform servicing functions pursuant to an agreement or 
understanding.
    Transferor servicer means a servicer, including a table funding 
mortgage broker or dealer on a first lien dealer loan, who transfers or 
will transfer the right to perform servicing functions pursuant to an 
agreement or understanding.
    (b) Servicing Disclosure Statement and Applicant Acknowledgement; 
requirements. (1) At the time an application for a mortgage servicing 
loan is submitted, or within 3 business days after submission of the 
application, the lender, mortgage broker who anticipates using table 
funding, or dealer who anticipates a first lien dealer loan shall 
provide to each person who applies for such a loan a Servicing 
Disclosure Statement. This requirement shall not apply when the 
application for credit is turned down within three business days after 
receipt of the application. A format for the Servicing Disclosure 
Statement appears as appendix MS-1 to this part. Except as provided in 
paragraph (b)(2) of this section, the specific language of the Servicing 
Disclosure Statement is not required to be used, but the Servicing 
Disclosure Statement must include the information set out in paragraph 
(b)(3) of this section, including the statement of the borrower's rights 
in connection with complaint resolution. The information set forth in 
Instructions to Preparer on the Servicing Disclosure Statement need not 
be included on the form given to applicants, and material in square 
brackets is optional or alternative language.
    (2) The Applicant's Acknowledgement portion of the Servicing 
Disclosure Statement in the format stated is mandatory. Additional lines 
may be added to accommodate more than two applicants.
    (3) The Servicing Disclosure Statement must contain the following 
information, except as provided in paragraph (b)(3)(ii) of this section:
    (i) Whether the servicing of the loan may be assigned, sold or 
transferred to any other person at any time while the loan is 
outstanding. If the lender, table funding mortgage broker, or dealer in 
a first lien dealer loan does not engage in the servicing of any 
mortgage servicing loans, the disclosure may consist of a statement to 
the effect that there is a current intention to assign, sell, or 
transfer servicing of the loan.
    (ii) The percentages (rounded to the nearest quartile (25%)) of 
mortgage servicing loans originated by the lender in each calendar year 
for which servicing has been assigned, sold, or transferred for such 
calendar year. Compliance with this paragraph (b)(3)(ii) is not required 
if the lender, table funding mortgage broker, or dealer on a first lien 
dealer loan chooses option B in the model format in paragraph (b)(4) of 
this section, including in square

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brackets the language ``[and have not serviced mortgage loans in the 
last three years.]''. The percentages shall be provided as follows:
    (A) This information shall be set out for the most recent three 
calendar years completed, with percentages as of the end of each year. 
This information shall be updated in the disclosure no later than March 
31 of the next calendar year. Each percentage should be obtained by 
using as the numerator the number of mortgage servicing loans originated 
during the calendar year for which servicing is transferred within the 
calendar year and, as the denominator, the total number of mortgage 
servicing loans originated in the calendar year. If the volume of 
transfers is less than 12.5 percent, the word ``nominal'' or the actual 
percentage amount of servicing transfers may be used.
    (B) This statistical information does not have to include the 
assignment, sale, or transfer of mortgage loan servicing by the lender 
to an affiliate or subsidiary of the lender. However, lenders may 
voluntarily include transfers to an affiliate or subsidiary. The lender 
should indicate whether the percentages provided include assignments, 
sales, or transfers to affiliates or subsidiaries.
    (C) In the alternative, if applicable, the following statement may 
be substituted for the statistical information required to be provided 
in accordance with paragraph (b)(3)(ii) of this section: ``We have 
previously assigned, sold, or transferred the servicing of federally 
related mortgage loans.''
    (iii) The best available estimate of the percentage (0 to 25 
percent, 26 to 50 percent, 51 to 75 percent, or 76 to 100 percent) of 
all loans to be made during the 12-month period beginning on the date of 
origination for which the servicing may be assigned, sold, or 
transferred. Each percentage should be obtained by using as the 
numerator the estimated number of mortgage servicing loans that will be 
originated for which servicing may be transferred within the 12-month 
period and, as the denominator, the estimated total number of mortgage 
servicing loans that will be originated in the 12-month period.
    (A) If the lender, mortgage broker, or dealer anticipates that no 
loan servicing will be sold during the calendar year, the word ``none'' 
may be substituted for ``0 to 25 percent.'' If it is anticipated that 
all loan servicing will be sold during the calendar year, the word 
``all'' may be substituted for ``76 to 100 percent.''
    (B) This statistical information does not have to include the 
estimated assignment, sale, or transfer of mortgage loan servicing to an 
affiliate or subsidiary of that person. However, this information may be 
provided voluntarily. The Servicing Disclosure Statements should 
indicate whether the percentages provided include assignments, sales or 
transfers to affiliates or subsidiaries.
    (iv) The information set out in paragraphs (d) and (e) of this 
section.
    (v) A written acknowledgement that the applicant (and any co-
applicant) has/have read and understood the disclosure, and understand 
that the disclosure is a required part of the mortgage application. This 
acknowledgement shall be evidenced by the signature of the applicant and 
any co-applicant.
    (4) The following is a model format, which includes several options, 
for complying with the requirements of paragraph (b)(3) of this section. 
The model format may be annotated with additional information that 
clarifies or enhances the model language. The lender or table funding 
mortgage broker (or dealer) should use the language that best describes 
the particular circumstances.
    (i) Model format: The following is the best estimate of what will 
happen to the servicing of your mortgage loan:
    (A) Option A. We may assign, sell, or transfer the servicing of your 
loan while the loan is outstanding. [We are able to service your 
loan[.][,] and we [will] [will not] [haven't decided whether to] service 
your loan.]; or
    (B) Option B. We do not service mortgage loans[.][,] [and have not 
serviced mortgage loans in the past three years.] We presently intend to 
assign, sell, or transfer the servicing of your mortgage loan. You will 
be informed about your servicer.

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    (C) As appropriate, the following paragraph may be used:
    We assign, sell, or transfer the servicing of some of our loans 
while the loans are outstanding, depending on the type of loan and other 
factors. For the program for which you have applied, we expect to 
[assign, sell, or transfer all of the mortgage servicing][retain all of 
the mortgage servicing] [assign, sell, or transfer ________% of the 
mortgage servicing].
    (ii) [Reserved]
    (c) Servicing Disclosure Statement and Applicant Acknowledgement; 
delivery. The lender, table funding mortgage broker, or dealer that 
anticipates a first lien dealer loan shall deliver Servicing Disclosure 
Statements to each applicant for mortgage servicing loans. Each 
applicant or co-applicant must sign an Acknowledgement of receipt of the 
Servicing Disclosure Statement before settlement.
    (1) In the case of a face-to-face interview with one or more 
applicants, the Servicing Disclosure Statement shall be delivered at the 
time of application. An applicant present at the interview may sign the 
Acknowledgment on his or her own behalf at that time. An applicant 
present at the interview also may accept delivery of the Servicing 
Disclosure Statement on behalf of the other applicants.
    (2) If there is no face-to-face interview, the Servicing Disclosure 
Statement shall be delivered by placing it in the mail, with prepaid 
first-class postage, within 3 business days from receipt of the 
application. If co-applicants indicate the same address on their 
application, one copy delivered to that address is sufficient. If 
different addresses are shown by co-applicants on the application, a 
copy must be delivered to each of the co-applicants.
    (3) The signed Applicant Acknowledgment(s) shall be retained for a 
period of 5 years after the date of settlement as part of the loan file 
for every settled loan. There is no requirement for retention of 
Applicant Acknowledgment(s) if the loan is not settled.
    (d) Notices of Transfer; loan servicing--(1) Requirement for notice. 
(i) Except as provided in this paragraph (d)(1)(i) or paragraph 
(d)(1)(ii) of this section, each transferor servicer and transferee 
servicer of any mortgage servicing loan shall deliver to the borrower a 
written Notice of Transfer, containing the information described in 
paragraph (d)(3) of this section, of any assignment, sale, or transfer 
of the servicing of the loan. The following transfers are not considered 
an assignment, sale, or transfer of mortgage loan servicing for purposes 
of this requirement if there is no change in the payee, address to which 
payment must be delivered, account number, or amount of payment due:
    (A) Transfers between affiliates;
    (B) Transfers resulting from mergers or acquisitions of servicers or 
subservicers; and
    (C) Transfers between master servicers, where the subservicer 
remains the same.
    (ii) The Federal Housing Administration (FHA) is not required under 
paragraph (d) of this section to submit to the borrower a Notice of 
Transfer in cases where a mortgage insured under the National Housing 
Act is assigned to FHA.
    (2) Time of notice. (i) Except as provided in paragraph (d)(2)(ii) 
of this section:
    (A) The transferor servicer shall deliver the Notice of Transfer to 
the borrower not less than 15 days before the effective date of the 
transfer of the servicing of the mortgage servicing loan;
    (B) The transferee servicer shall deliver the Notice of Transfer to 
the borrower not more than 15 days after the effective date of the 
transfer; and
    (C) The transferor and transferee servicers may combine their 
notices into one notice, which shall be delivered to the borrower not 
less than 15 days before the effective date of the transfer of the 
servicing of the mortgage servicing loan.
    (ii) The Notice of Transfer shall be delivered to the borrower by 
the transferor servicer or the transferee servicer not more than 30 days 
after the effective date of the transfer of the servicing of the 
mortgage servicing loan in any case in which the transfer of servicing 
is preceded by:
    (A) Termination of the contract for servicing the loan for cause;
    (B) Commencement of proceedings for bankruptcy of the servicer; or

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    (C) Commencement of proceedings by the Federal Deposit Insurance 
Corporation (FDIC) or the Resolution Trust Corporation (RTC) for 
conservatorship or receivership of the servicer or an entity that owns 
or controls the servicer.
    (iii) Notices of Transfer delivered at settlement by the transferor 
servicer and transferee servicer, whether as separate notices or as a 
combined notice, will satisfy the timing requirements of paragraph 
(d)(2) of this section.
    (3) Notices of Transfer; contents. The Notices of Transfer required 
under paragraph (d) of this section shall include the following 
information:
    (i) The effective date of the transfer of servicing;
    (ii) The name, consumer inquiry addresses (including, at the option 
of the servicer, a separate address where qualified written requests 
must be sent), and a toll-free or collect-call telephone number for an 
employee or department of the transferee servicer;
    (iii) A toll-free or collect-call telephone number for an employee 
or department of the transferor servicer that can be contacted by the 
borrower for answers to servicing transfer inquiries;
    (iv) The date on which the transferor servicer will cease to accept 
payments relating to the loan and the date on which the transferee 
servicer will begin to accept such payments. These dates shall either be 
the same or consecutive days;
    (v) Information concerning any effect the transfer may have on the 
terms or the continued availability of mortgage life or disability 
insurance, or any other type of optional insurance, and any action the 
borrower must take to maintain coverage;
    (vi) A statement that the transfer of servicing does not affect any 
other term or condition of the mortgage documents, other than terms 
directly related to the servicing of the loan; and
    (vii) A statement of the borrower's rights in connection with 
complaint resolution, including the information set forth in paragraph 
(e) of this section. Appendix MS-2 of this part illustrates a statement 
satisfactory to the Secretary.
    (4) Notices of Transfer; sample notice. Sample language that may be 
used to comply with the requirements of paragraph (d) of this section is 
set out in appendix MS-2 of this part. Minor modifications to the sample 
language may be made to meet the particular circumstances of the 
servicer, but the substance of the sample language shall not be omitted 
or substantially altered.
    (5) Consumer protection during transfer of servicing. During the 60-
day period beginning on the effective date of transfer of the servicing 
of any mortgage servicing loan, if the transferor servicer (rather than 
the transferee servicer that should properly receive payment on the 
loan) receives payment on or before the applicable due date (including 
any grace period allowed under the loan documents), a late fee may not 
be imposed on the borrower with respect to that payment and the payment 
may not be treated as late for any other purposes.
    (e) Duty of loan servicer to respond to borrower inquiries-- (1) 
Notice of receipt of inquiry. Within 20 business days of a servicer of a 
mortgage servicing loan receiving a qualified written request from the 
borrower for information relating to the servicing of the loan, the 
servicer shall provide to the borrower a written response acknowledging 
receipt of the qualified written response. This requirement shall not 
apply if the action requested by the borrower is taken within that 
period and the borrower is notified of that action in accordance with 
the paragraph (f)(3) of this section. By notice either included in the 
Notice of Transfer or separately delivered by first-class mail, postage 
prepaid, a servicer may establish a separate and exclusive office and 
address for the receipt and handling of qualified written requests.
    (2) Qualified written request; defined. (i) For purposes of 
paragraph (e) of this section, a qualified written request means a 
written correspondence (other than notice on a payment coupon or other 
payment medium supplied by the servicer) that includes, or otherwise 
enables the servicer to identify, the name and account of the borrower, 
and includes a statement of the reasons that the borrower believes the 
account is in error, if applicable, or that provides sufficient detail 
to the servicer

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regarding information relating to the servicing of the loan sought by 
the borrower.
    (ii) A written request does not constitute a qualified written 
request if it is delivered to a servicer more than 1 year after either 
the date of transfer of servicing or the date that the mortgage 
servicing loan amount was paid in full, whichever date is applicable.
    (3) Action with respect to the inquiry. Not later than 60 business 
days after receiving a qualified written request from the borrower, and, 
if applicable, before taking any action with respect to the inquiry, the 
servicer shall:
    (i) Make appropriate corrections in the account of the borrower, 
including the crediting of any late charges or penalties, and transmit 
to the borrower a written notification of the correction. This written 
notification shall include the name and telephone number of a 
representative of the servicer who can provide assistance to the 
borrower; or
    (ii) After conducting an investigation, provide the borrower with a 
written explanation or clarification that includes:
    (A) To the extent applicable, a statement of the servicer's reasons 
for concluding the account is correct and the name and telephone number 
of an employee, office, or department of the servicer that can provide 
assistance to the borrower; or
    (B) Information requested by the borrower, or an explanation of why 
the information requested is unavailable or cannot be obtained by the 
servicer, and the name and telephone number of an employee, office, or 
department of the servicer that can provide assistance to the borrower.
    (4) Protection of credit rating. (i) During the 60-business day 
period beginning on the date of the servicer receiving from a borrower a 
qualified written request relating to a dispute on the borrower's 
payments, a servicer may not provide adverse information regarding any 
payment that is the subject of the qualified written request to any 
consumer reporting agency (as that term is defined in section 603 of the 
Fair Credit Reporting Act, 15 U.S.C. 1681a).
    (ii) In accordance with section 17 of RESPA (12 U.S.C. 2615), the 
protection of credit rating provision of paragraph (e)(4)(i) of this 
section does not impede a lender or servicer from pursuing any of its 
remedies, including initiating foreclosure, allowed by the underlying 
mortgage loan instruments.
    (f) Damages and costs. (1) Whoever fails to comply with any 
provision of this section shall be liable to the borrower for each 
failure in the following amounts:
    (i) Individuals. In the case of any action by an individual, an 
amount equal to the sum of any actual damages sustained by the 
individual as the result of the failure and, when there is a pattern or 
practice of noncompliance with the requirements of this section, any 
additional damages in an amount not to exceed $1,000.
    (ii) Class actions. In the case of a class action, an amount equal 
to the sum of any actual damages to each borrower in the class that 
result from the failure and, when there is a pattern or practice of 
noncompliance with the requirements of this section, any additional 
damages in an amount not greater than $1,000 for each class member. 
However, the total amount of any additional damages in a class action 
may not exceed the lesser of Sec. 500,000 or 1 percent of the net worth 
of the servicer.
    (iii) Costs. In addition, in the case of any successful action under 
paragraph (f) of this section, the costs of the action and any 
reasonable attorneys' fees incurred in connection with the action.
    (2) Nonliability. A transferor or transferee servicer shall not be 
liable for any failure to comply with the requirements of this section, 
if within 60 days after discovering an error (whether pursuant to a 
final written examination report or the servicer's own procedures) and 
before commencement of an action under this section and the receipt of 
written notice of the error from the borrower, the servicer notifies the 
person concerned of the error and makes whatever adjustments are 
necessary in the appropriate account to ensure that the person will not 
be required to pay an amount in excess of any amount that the person 
otherwise would have paid.

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    (g) Timely payments by servicer. If the terms of any mortgage 
servicing loan require the borrower to make payments to the servicer of 
the loan for deposit into an escrow account for the purpose of assuring 
payment of taxes, insurance premiums, and other charges with respect to 
the mortgaged property, the servicer shall make payments from the escrow 
account in a timely manner for the taxes, insurance premiums, and other 
charges as the payments become due, as governed by the requirements in 
Sec. 3500.17(k).
    (h) Preemption of State laws. A lender who makes a mortgage 
servicing loan or a servicer shall be considered to have complied with 
the provisions of any State law or regulation requiring notice to a 
borrower at the time of application for a loan or transfer of servicing 
of a loan if the lender or servicer complies with the requirements of 
this section. Any State law requiring notice to the borrower at the time 
of application or at the time of transfer of servicing of the loan is 
preempted, and there shall be no additional borrower disclosure 
requirements. Provisions of State law, such as those requiring 
additional notices to insurance companies or taxing authorities, are not 
preempted by section 6 of RESPA or this section, and this additional 
information may be added to a notice prepared under this section, if the 
procedure is allowable under State law.

(Approved by the Office of Management and Budget under control number 
2502-0458)

 Appendix A to Part 3500--Instructions for Completing HUD-1 and HUD-1A 
        Settlement Statements; Sample HUD-1 and HUD-1A Statements

    The following are instructions for completing sections A through L 
of the HUD-1 settlement statement, required under section 4 of RESPA and 
Regulation X of the Department of Housing and Urban Development (24 CFR 
part 3500). This form is to be used as a statement of actual charges and 
adjustments to be given to the parties in connection with the 
settlement. The instructions for completion of the HUD-1 are primarily 
for the benefit of the settlement agents who prepare the statements and 
need not be transmitted to the parties as an integral part of the HUD-1. 
There is no objection to the use of the HUD-1 in transactions in which 
its use is not legally required. Refer to the definitions section of 
Regulation X for specific definitions of many of the terms which are 
used in these instructions.

                          General Instructions

    Information and amounts may be filled in by typewriter, hand 
printing, computer printing, or any other method producing clear and 
legible results. Refer to Regulation X regarding rules applicable to 
reproduction of the HUD-1. An additional page(s) may be attached to the 
HUD-1 for the purpose of including customary recitals and information 
used locally in settlements, for example, a breakdown of payoff figures; 
a breakdown of the Borrower's total monthly mortgage payments; check 
disbursements; a statement indicating receipt of funds; applicable 
special stipulations between Borrower and Seller, and the date funds are 
transferred.
    The settlement agent shall complete the HUD-1 to itemize all charges 
imposed upon the Borrower and the Seller by the Lender and all sales 
commissions, whether to be paid at settlement or outside of settlement, 
and any other charges which either the Borrower or the Seller will pay 
for at settlement. Charges to be paid outside of settlement, including 
cases where a non-settlement agent (i.e., attorneys, title companies, 
escrow agents, real estate agents or brokers) holds the Borrower's 
deposit against the sales price (earnest money) and applies the entire 
deposit towards the charge for the settlement service it is rendering, 
shall be included on the HUD-1 but marked ``P.O.C.'' for ``Paid Outside 
of Closing'' (settlement) and shall not be included in computing totals. 
P.O.C. items should not be placed in the Borrower or Seller columns, but 
rather on the appropriate line next to the columns.
    Blank lines are provided in section L for any additional settlement 
charges. Blank lines are also provided for additional insertions in 
sections J and K. The names of the recipients of the settlement charges 
in section L and the names of the recipients of adjustments described in 
section J or K should be included on the blank lines.
    Lines and columns in section J which relate to the Borrower's 
transaction may be left blank on the copy of the HUD-1 which will be 
furnished to the Seller. Lines and columns in section K which relate to 
the Seller's transaction may be left blank on the copy of the HUD-1 
which will be furnished to the Borrower.

                         Line Item Instructions

    Instructions for completing the individual items on the HUD-1 
follow.
    Section A. This section requires no entry of information.

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    Section B. Check appropriate loan type and complete the remaining 
items as applicable.
    Section C. This section provides a notice regarding settlement costs 
and requires no additional entry of information.
    Sections D and E. Fill in the names and current mailing addresses 
and zip codes of the Borrower and the Seller. Where there is more than 
one Borrower or Seller, the name and address of each one is required. 
Use a supplementary page if needed to list multiple Borrowers or 
Sellers.
    Section F. Fill in the name, current mailing address and zip code of 
the Lender.
    Section G. The street address of the property being sold should be 
given. If there is no street address, a brief legal description or other 
location of the property should be inserted. In all cases give the zip 
code of the property.
    Section H. Fill in name, address, and zip code of settlement agent; 
address and zip code of ``place of settlement.''
    Section I. Date of settlement.
    Section J. Summary of Borrower's Transaction. Line 101 is for the 
gross sales price of the property being sold, excluding the price of any 
items of tangible personal property if Borrower and Seller have agreed 
to a separate price for such items.
    Line 102 is for the gross sales price of any items of tangible 
personal property excluded from Line 101. Personal property could 
include such items as carpets, drapes, stoves, refrigerators, etc. What 
constitutes personal property varies from state to state. Manufactured 
homes are not considered personal property for this purpose.
    Line 103 is used to record the total charges to Borrower detailed in 
Section L and totaled on Line 1400.
    Lines 104 and 105 are for additional amounts owed by the Borrower or 
items paid by the Seller prior to settlement but reimbursed by the 
Borrower at settlement. For example, the balance in the Seller's reserve 
account held in connection with an existing loan, if assigned to the 
Borrower in a loan assumption case, will be entered here. These lines 
will also be used when a tenant in the property being sold has not yet 
paid the rent, which the Borrower will collect, for a period of time 
prior to the settlement. The lines will also be used to indicate the 
treatment for any tenant security deposit. The Seller will be credited 
on Lines 404-405.
    Lines 106 through 112 are for items which the Seller had paid in 
advance, and for which the Borrower must therefore reimburse the Seller. 
Examples of items for which adjustments will be made may include taxes 
and assessments paid in advance for an entire year or other period, when 
settlement occurs prior to the expiration of the year or other period 
for which they were paid. Additional examples include flood and hazard 
insurance premiums, if the Borrower is being substituted as an insured 
under the same policy; mortgage insurance in loan assumption cases; 
planned unit development or condominium association assessments paid in 
advance; fuel or other supplies on hand, purchased by the Seller, which 
the Borrower will use when Borrower takes possession of the property; 
and ground rent paid in advance.
    Line 120 is for the total of Lines 101 through 112.
    Line 201 is for any amount paid against the sales price prior to 
settlement.
    Line 202 is for the amount of the new loan made by the Lender or 
first user loan (a loan to finance construction of a new structure or 
purchase of manufactured home where the structure was constructed for 
sale or the manufactured home was purchased for purposes of resale and 
the loan is used as or converted to a loan to finance purchase by the 
first user). For other loans covered by Regulation X which finance 
construction of a new structure or purchase of a manufactured home, list 
the sales price of the land on Line 104, the construction cost or 
purchase price of manufactured home on Line 105 (Line 101 would be left 
blank in this instance) and amount of the loan on Line 202. The 
remainder of the form should be completed taking into account 
adjustments and charges related to the temporary financing and permanent 
financing and which are known at the date of settlement.
    Line 203 is used for cases in which the Borrower is assuming or 
taking title subject to an existing loan or lien on the property.
    Lines 204-209 are used for other items paid by or on behalf of the 
Borrower. Examples include cases in which the Seller has taken a trade-
in or other property from the Borrower in part payment for the property 
being sold. They may also be used in cases in which a Seller (typically 
a builder) is making an ``allowance'' to the Borrower for carpets or 
drapes which the Borrower is to purchase separately. Lines 204-209 can 
also be used to indicate any Seller financing arrangements or other new 
loan not listed in Line 202. For example, if the Seller takes a note 
from the Borrower for part of the sales price, insert the principal 
amount of the note with a brief explanation on Lines 204-209.
    Lines 210 through 219 are for items which have not yet been paid, 
and which the Borrower is expected to pay, but which are attributable in 
part to a period of time prior to the settlement. In jurisdictions in 
which taxes are paid late in the tax year, most cases will show the 
proration of taxes in these lines. Other examples include utilities used 
but not paid for by the Seller, rent collected in advance by the Seller 
from a tenant for a period extending beyond the settlement date, and 
interest on loan assumptions.

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    Line 220 is for the total of Lines 201 through 219.
    Lines 301 and 302 are summary lines for the Borrower. Enter total in 
Line 120 on Line 301. Enter total in Line 220 on Line 302.
    Line 303 may indicate either the cash required from the Borrower at 
settlement (the usual case in a purchase transaction) or cash payable to 
the Borrower at settlement (if, for example, the Borrower's deposit 
against the sales price (earnest money) exceeded the Borrower's cash 
obligations in the transaction). Subtract Line 302 from Line 301 and 
enter the amount of cash due to or from the Borrower at settlement on 
Line 303. The appropriate box should be checked.
    Section K. Summary of Seller's Transaction. Instructions for the use 
of Lines 101 and 102 and 104-112 above, apply also to Lines 401-412. 
Line 420 is for the total of Lines 401 through 412.
    Line 501 is used if the Seller's real estate broker or other party 
who is not the settlement agent has received and holds the deposit 
against the sales price (earnest money) which exceeds the fee or 
commission owed to that party, and if that party will render the excess 
deposit directly to the Seller, rather than through the settlement 
agent, the amount of excess deposit should be entered on Line 501 and 
the amount of the total deposit (including commissions) should be 
entered on Line 201.
    Line 502 is used to record the total charges to the Seller detailed 
in section L and totaled on Line 1400.
    Line 503 is used if the Borrower is assuming or taking title subject 
to existing liens which are to be deducted from sales price.
    Lines 504 and 505 are used for the amounts (including any accrued 
interest) of any first and/or second loans which will be paid as part of 
the settlement.
    Line 506 is used for deposits paid by the Borrower to the Seller or 
other party who is not the settlement agent. Enter the amount of the 
deposit in Line 201 on Line 506 unless Line 501 is used or the party who 
is not the settlement agent transfers all or part of the deposit to the 
settlement agent in which case the settlement agent will note in 
parentheses on Line 507 the amount of the deposit which is being 
disbursed as proceeds and enter in column for Line 506 the amount 
retained by the above described party for settlement services. If the 
settlement agent holds the deposit insert a note in Line 507 which 
indicates that the deposit is being disbursed as proceeds.
    Lines 506 through 509 may be used to list additional liens which 
must be paid off through the settlement to clear title to the property. 
Other payoffs of Seller obligations should be shown on Lines 506-509 
(but not on Lines 1303-1305). They may also be used to indicate funds to 
be held by the settlement agent for the payment of water, fuel, or other 
utility bills which cannot be prorated between the parties at settlement 
because the amounts used by the Seller prior to settlement are not yet 
known. Subsequent disclosure of the actual amount of these post-
settlement items to be paid from settlement funds is optional. Any 
amounts entered on Lines 204-209 including Seller financing arrangements 
should also be entered on Lines 506-509.
    Instructions for the use of Lines 510 through 519 are the same as 
those for Lines 210 to 219 above.
    Line 520 is for the total of Lines 501 through 519.
    Lines 601 and 602 are summary lines for the Seller. Enter total in 
Line 420 on Line 610. Enter total in Line 520 on Line 602.
    Line 603 may indicate either the cash required to be paid to the 
Seller at settlement (the usual case in a purchase transaction) or cash 
payable by the Seller at settlement. Subtract Line 602 from Line 601 and 
enter the amount of cash due to or from the Seller at settlement on Line 
603. The appropriate box should be checked.
    Section L. Settlement Charges.
    For all items except for those paid to and retained by the Lender, 
the name of the person or firm ultimately receiving the payment should 
be shown. In the case of ``no cost'' or ``no point'' loans, the charge 
to be paid by the lender to an affiliated or independent service 
provider should be shown as P.O.C. (Paid Outside of Closing) and should 
not be used in computing totals. Such charges also include indirect 
payments or back-funded payments to mortgage brokers that arise from the 
settlement transaction. When used, ``P.O.C.'' should be placed in the 
appropriate lines next to the identified item, not in the columns 
themselves.
    Line 700 is used to enter the sales commission charged by the sales 
agent or broker. If the sales commission is based on a percentage of the 
price, enter the sales price, the percentage, and the dollar amount of 
the total commission paid by the Seller.
    Lines 701-702 are to be used to state the split of the commission 
where the settlement agent disburses portions of the commission to two 
or more sales agents or brokers.
    Line 703 is used to enter the amount of sales commission disbursed 
at settlement. If the sales agent or broker is retaining a part of the 
deposit against the sales price (earnest money) to apply towards the 
sales agent's or broker's commission, include in Line 703 only that part 
of the commission being disbursed at settlement and insert a note on 
Line 704 indicating the amount the sales agent or broker is retaining as 
a ``P.O.C.'' item.
    Line 704 may be used for additional charges made by the sales agent 
or broker, or for a sales commission charged to the Borrower,

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which will be disbursed by the settlement agent.
    Line 801 is used to record the fee charged by the Lender for 
processing or originating the loan. If this fee is computed as a 
percentage of the loan amount, enter the percentage in the blank 
indicated.
    Line 802 is used to record the loan discount or ``points'' charged 
by the Lender, and, if it is computed as a percentage of the loan 
amount, enter the percentage in the blank indicated.
    Line 803 is used for appraisal fees if there is a separate charge 
for the appraisal. Appraisal fees for HUD and VA loans are also included 
on Line 803.
    Line 804 is used for the cost of the credit report if there is a 
charge separate from the origination fee.
    Line 805 is used only for inspections by the Lender or the Lender's 
agents. Charges for other pest or structural inspections required to be 
stated by these instructions should be entered in Lines 1301-1305.
    Line 806 should be used for an application fee required by a private 
mortgage insurance company.
    Line 807 is provided for convenience in using the form for loan 
assumption transactions.
    Lines 808-811 are used to list additional items payable in 
connection with the loan including a CLO Access fee, a mortgage broker 
fee, fees for real estate property taxes or other real property charges.
    Lines 901-905. This series is used to record the items which the 
Lender requires (but which are not necessarily paid to the lender, i.e., 
FHA mortgage insurance premium) to be paid at the time of settlement, 
other than reserves collected by the Lender and recorded in 1000 series.
    Line 901 is used if interest is collected at settlement for a part 
of a month or other period between settlement and the date from which 
interest will be collected with the first regular monthly payment. Enter 
that amount here and include the per diem charges. If such interest is 
not collected until the first regular monthly payment, no entry should 
be made on Line 901.
    Line 902 is used for mortgage insurance premiums due and payable at 
settlement, except reserves collected by the Lender and recorded in the 
1000 series. A lump sum mortgage insurance premium paid at settlement 
should be inserted on Line 902, with a note that indicates that the 
premium is for the life of the loan.
    Line 903 is used for hazard insurance premiums which the Lender 
requires to be paid at the time of settlement except reserves collected 
by the Lender and recorded in the 1000 series.
    Lines 904 and 905 are used to list additional items required by the 
Lender (except for reserves collected by the Lender and recorded in the 
1000 series) including flood insurance, mortgage life insurance, credit 
life insurance and disability insurance premiums. These lines are also 
used to list amounts paid at settlement for insurance not required by 
the Lender.
    Lines 1000-1008. This series is used for amounts collected by the 
Lender from the Borrower and held in an account for the future payment 
of the obligations listed as they fall due. Include the time period 
(number of months) and the monthly assessment. In many jurisdictions 
this is referred to as an ``escrow'', ``impound'', or ``trust'' account. 
In addition to the items listed, some Lenders may require reserves for 
flood insurance, condominium owners' association assessments, etc.
    After itemizing individual deposits in the 1000 series using single-
item accounting, the servicer shall make an adjustment based on 
aggregate accounting. This adjustment equals the difference between the 
deposit required under aggregate accounting and the sum of the deposits 
required under single-item accounting. The computation steps for both 
accounting methods are set out in Sec. 3500.17(d). The adjustment will 
always be a negative number or zero (-0-). The settlement agent shall 
enter the aggregate adjustment amount on a final line in the 1000 series 
of the HUD-1 or HUD-1A statement.
    During the phase-in period, as defined in Sec. 3500.17(b), an 
alternative procedure is available. If a servicer has not yet conducted 
the escrow account analysis to determine the aggregate accounting 
starting balance, the settlement agent may initially calculate the 1000 
series deposits for the HUD-1 and HUD-1A settlement statement using 
single-item analysis with a one-month cushion (unless the mortgage loan 
documents indicate a smaller amount). In the escrow account analysis 
conducted within 45 days of settlement, the servicer shall adjust the 
escrow account to reflect the aggregate accounting balance.
    Lines 1100-1113. This series covers title charges and charges by 
attorneys. The title charges include a variety of services performed by 
title companies or others and includes fees directly related to the 
transfer of title (title examination, title search, document 
preparation) and fees for title insurance. The legal charges include 
fees for Lender's, Seller's or Buyer's attorney, or the attorney 
preparing title work. The series also includes any fees for settlement 
or closing agents and notaries. In many jurisdictions the same person 
(for example, an attorney or a title insurance company) performs several 
of the services listed in this series and makes a single overall charge 
for such services. In such cases, enter the overall fee on Line 1107 
(for attorneys), or Line 1108 (for title companies), and enter on that 
line the item numbers of the services listed which are

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covered in the overall fee. If this is done, no individual amounts need 
be entered into the borrower's and seller's columns for the individual 
items which are covered by the overall fee. In transactions involving 
more than one attorney, one attorney's fees should appear on Line 1107 
and the other attorney's fees should be on Line 1111, 1112 or 1113. If 
an attorney is representing a buyer, seller, or lender and is also 
acting as a title agent, indicate on line 1107 which services are 
covered by the attorney fee and on line 1113 which services are covered 
by the insurance commission.
    Line 1101 is used for the settlement agent's fee.
    Lines 1102 and 1103 are used for the fees for the abstract or title 
search and title examination. In some jurisdictions the same person both 
searches the title (that is, performs the necessary research in the 
records) and examines title (that is, makes a determination as to what 
matters affect title, and provides a title report or opinion). If such a 
person charges only one fee for both services, it should be entered on 
Line 1103 unless the person performing these tasks is an attorney or a 
title company in which case the fees should be entered as described in 
the general directions for Lines 1100-1113. If separate persons perform 
these tasks, or if separate charges are made for searching and 
examination, they should be listed separately.
    Line 1104 is used for the title insurance binder which is also known 
as a commitment to insure.
    Line 1105 is used for charges for preparation of deeds, mortgages, 
notes, etc. If more than one person receives a fee for such work in the 
same transaction, show the total paid in the appropriate column and the 
individual charges on the line following the word ``to.''
    Line 1106 is used for the fee charged by a notary public for 
authenticating the execution of settlement documents.
    Line 1107 is used to disclose the attorney's fees for the 
transaction. The instructions are discussed in the general directions 
for Lines 1100-1113. This line should include any charges by an attorney 
to represent a buyer, seller or lender in the real estate transaction.
    Lines 1108-1110 are used for information regarding title insurance. 
Enter the total charge for title insurance (except for the cost of the 
title binder) on Line 1108. Enter on Lines 1109 and 1110 the individual 
charges for the Lender's and owner's policies. Note that these charges 
are not carried over into the Borrower's and Seller's columns, since to 
do so would result in a duplication of the amount in Line 1108. If a 
combination Lender's/owner's policy is purchased, show this amount as an 
additional entry on Lines 1109 and 1110.
    Lines 1111-1113 are for the entry of other title charges not already 
itemized. Examples in some jurisdictions would include a fee to a 
private tax service, a fee to a county tax collector for a tax 
certificate, or a fee to a public title registrar for a certificate of 
title in a Torrens Act transaction. Line 1113 should be used to disclose 
services that are covered by the commission of an attorney acting as a 
title agent when Line 1107 is already being used to disclose the fees 
and services of the attorney in representing the buyer, seller, or 
lender in the real estate transaction.
    Lines 1201-1205 are used for government recording and transfer 
charges. Recording and transfer charges should be itemized. Additional 
recording or transfer charges should be listed on Lines 1204 and 1205.
    Lines 1301 and 1302, or any other available blank line in the 1300 
series, are used for fees for survey, pest inspection, radon inspection, 
lead-based paint inspection, or other similar inspections.
    Lines 1303-1305 are used for any other settlement charges not 
referable to the categories listed above on the HUD-1, which are 
required to be stated by these instructions. Examples may include 
structural inspections or pre-sale inspection of heating, plumbing, or 
electrical equipment. These inspection charges may include a fee for 
insurance or warranty coverage.
    Line 1400 is for the total settlement charges paid from Borrower's 
funds and Seller's funds. These totals are also entered on Lines 103 and 
502, respectively, in sections J and K.

              Line Item Instructions for Completing HUD-1A

    Note: HUD-1A is an optional form that may be used for refinancing 
and subordinate lien federally related mortgage loans, as well as for 
any other one-party transaction that does not involve the transfer of 
title to residential real property. The HUD-1 form may also be used for 
such transactions, by utilizing the borrower's side of the HUD-1 and 
following the relevant parts of the instructions as set forth above. The 
use of either the HUD-1 or HUD-1A is not mandatory for open-end lines of 
credit (home-equity plans), as long as the provisions of Regulation Z 
are followed.

                               Background

    The HUD-1A settlement statement is to be used as a statement of 
actual charges and adjustments to be given to the borrower at 
settlement, as defined in this part. The instructions for completion of 
the HUD-1A are for the benefit of the settlement agent who prepares the 
statement; the instructions are not a part of the statement and need not 
be transmitted to the borrower. There is no objection to using the HUD-
1A in transactions in which it is not required, and its use in open-end 
lines of credit transactions (home-

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equity plans) is encouraged. It may not be used as a substitute for a 
HUD-1 in any transaction in which there is a transfer of title and a 
first lien is taken as security.
    Refer to the ``definitions'' section of Regulation X for specific 
definitions of terms used in these instructions.

                          General Instructions

    Information and amounts may be filled in by typewriter, hand 
printing, computer printing, or any other method producing clear and 
legible results. Refer to Sec. 3500.9 regarding rules for reproduction 
of the HUD-1A. Additional pages may be attached to the HUD-1A for the 
inclusion of customary recitals and information used locally for 
settlements or if there are insufficient lines on the HUD-1A.
    The settlement agent shall complete the HUD-1A to itemize all 
charges imposed upon the borrower by the lender, whether to be paid at 
settlement or outside of settlement, and any other charges that the 
borrower will pay for at settlement. In the case of ``no cost'' or ``no 
point'' loans, these charges include any payments the lender will make 
to affiliated or independent settlement service providers relating to 
this settlement. These charges shall be included on the HUD-1A, but 
marked ``P.O.C.'' for ``paid outside of closing,'' and shall not be used 
in computing totals. Such charges also include indirect payments or 
back-funded payments to mortgage brokers that arise from the settlement 
transaction. When used, ``P.O.C.'' should be placed in the appropriate 
lines next to the identified item, not in the columns themselves.
    Blank lines are provided in section L for any additional settlement 
charges. Blank lines are also provided in section M for recipients of 
all or portions of the loan proceeds. The names of the recipients of the 
settlement charges in section L and the names of the recipients of the 
loan proceeds in section M should be set forth on the blank lines.

                         Line Item Instructions

    The identification information at the top of the HUD-1A should be 
completed as follows:
    The borrower's name and address is entered in the space provided. If 
the property securing the loan is different from the borrower's address, 
the address or other location information on the property should be 
entered in the space provided. The loan number is the lender's 
identification number for the loan. The settlement date is the date of 
settlement in accordance with Sec. 3500.2, not the end of any applicable 
rescission period. The name and address of the lender should be entered 
in the space provided.
    Section L. Settlement Charges. This section of the HUD-1A is similar 
to section L of the HUD-1, with minor changes or omissions, including 
deletion of lines 700 through 704, relating to real estate broker 
commissions. The instructions for section L in the HUD-1, should be 
followed insofar as possible. Inapplicable charges should be ignored, as 
should any instructions regarding seller items.
    Line 1400 in the HUD-1A is for the total settlement charges charged 
to the borrower. Enter this total on line 1602 as well. This total 
should include section L amounts from additional pages, if any are 
attached to this HUD-1A.
    Section M. Disbursement to Others. This section is used to list 
payees, other than the borrower, of all or portions of the loan proceeds 
(including the lender, if the loan is paying off a prior loan made by 
the same lender), when the payee will be paid directly out of the 
settlement proceeds. It is not used to list payees of settlement 
charges, nor to list funds disbursed directly to the borrower, even if 
the lender knows the borrower's intended use of the funds.
    For example, in a refinancing transaction, the loan proceeds are 
used to pay off an existing loan. The name of the lender for the loan 
being paid off and the pay-off balance would be entered in section M. In 
a home improvement transaction when the proceeds are to be paid to the 
home improvement contractor, the name of the contractor and the amount 
paid to the contractor would be entered in section M. In a consolidation 
loan, or when part of the loan proceeds is used to pay off other 
creditors, the name of each creditor and the amount paid to that 
creditor would be entered in section M. If the proceeds are to be given 
directly to the borrower and the borrower will use the proceeds to pay 
off existing obligations, this would not be reflected in section M.
    Section N. Net Settlement. Line 1600 normally sets forth the 
principal amount of the loan as it appears on the related note for this 
loan. In the event this form is used for an open-ended home equity line 
whose approved amount is greater than the initial amount advanced at 
settlement, the amount shown on Line 1600 will be the loan amount 
advanced at settlement. Line 1601 is used for all settlement charges 
that are both included in the totals for lines 1400 and 1602 and are not 
financed as part of the principal amount of the loan. This is the amount 
normally received by the lender from the borrower at settlement, which 
would occur when some or all of the settlement charges were paid in cash 
by the borrower at settlement, instead of being financed as part of the 
principal amount of the loan. Failure to include any such amount in line 
1601 will result in an error in the amount calculated on line 1604. 
P.O.C. amounts should not be included in line 1601.
    Line 1602 is the total amount from line 1400.

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    Line 1603 is the total amount from line 1520.
    Line 1604 is the amount disbursed to the borrower. This is 
determined by adding together the amounts for lines 1600 and 1601, and 
then subtracting any amounts listed on lines 1602 and 1603.

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    (Approved by the Office of Management and Budget under control 
number 2502-0265)

[57 FR 49607, Nov. 2, 1992; 57 FR 56857, Dec. 1, 1992, as amended at 59 
FR 6515, Feb. 10, 1994; 59 FR 53908, Oct. 26, 1994; 60 FR 8816, Feb. 15, 
1995; 60 FR 24735, May 9, 1995; 61 FR 13251, Mar. 26, 1996; 63 FR 3237, 
Jan. 21, 1998]

     Appendix B to Part 3500--Illustrations of Requirements of RESPA

    The following illustrations provide additional guidance on the 
meaning and coverage of the provisions of RESPA. Other provisions of 
Federal or State law may also be applicable to the practices and 
payments discussed in the following illustrations.
    1. Facts: A, a provider of settlement services, provides settlement 
services at abnormally low rates or at no charge at all to B, a builder, 
in connection with a subdivision being developed by B. B agrees to refer 
purchasers of the completed homes in the subdivision to A for the 
purchase of settlement services in connection with the sale of 
individual lots by B.
    Comments: The rendering of services by A to B at little or no charge 
constitutes a thing of value given by A to B in return for the referral 
of settlement services business and both A and B are in violation of 
section 8 of RESPA.
    2. Facts: B, a lender, encourages persons who receive federally-
related mortgage loans from it to employ A, an attorney, to perform 
title searches and related settlement services in connection with their 
transaction. B and A have an understanding that in return for the 
referral of this business A provides legal services to B or B's officers 
or employees at abnormally low rates or for no charge.
    Comments: Both A and B are in violation of section 8 of RESPA. 
Similarly, if an attorney gives a portion of his or her fees to another 
attorney, a lender, a real estate broker or any other provider of 
settlement services, who had referred prospective clients to the 
attorney, section 8 would be violated by both persons.
    3. Facts: A, a real estate broker, obtains all necessary licenses 
under state law to act as a title insurance agent. A refers individuals 
who are purchasing homes in transactions in which A participates as a 
broker to B, an unaffiliated title company, for the purchase of title 
insurance services. A performs minimal, if any, title services in 
connection with the issuance of the title insurance policy (such as 
placing an application with the title company). B pays A a commission 
(or A retains a portion of the title insurance premium) for the 
transactions or alternatively B receives a portion of the premium paid 
directly from the purchaser.
    Comments: The payment of a commission or portion of the title 
insurance premium by B to A, or receipt of a portion of the payment for 
title insurance under circumstances where no substantial services are 
being performed by A is a violation of section 8 of RESPA. It makes no 
difference whether the payment comes from B or the purchaser. The amount 
of the payment must bear a reasonable relationship to the services 
rendered. Here A really is being compensated for a referral of business 
to B.
    4. Facts: A is an attorney who, as a part of his legal 
representation of clients in residential real estate transactions, 
orders and reviews title insurance policies for his clients. A enters 
into a contract with B, a title company, to be an agent of B under a 
program set up by B. Under the agreement, A agrees to prepare and 
forward title insurance applications to B, to re-examine the preliminary 
title commitment for accuracy and if he chooses to attempt to clear 
exceptions to the title policy before closing. A agrees to assume 
liability for waiving certain exceptions to title, but never exercises 
this authority. B performs the necessary title search and examination 
work, determines insurability of title, prepares documents containing 
substantive information in title commitments, handles closings for A's 
clients and issues title policies. A receives a fee from his client for 
legal services and an additional fee for his title agent ``services'' 
from the client's title insurance premium to B.
    Comments: A and B are violating section 8 of RESPA. Here, A's 
clients are being double billed because the work A performs as a ``title 
agent'' is that which he already performs for his client in his capacity 
as an attorney. For A to receive a separate payment as a title agent, A 
must perform necessary core title work and may not contract out the 
work. To receive additional compensation as a title agent for this 
transaction, A must provide his client with core title agent services 
for which he assumes liability, and which includes, at a minimum, the 
evaluation of the title search to determine insurability of the title, 
and the issuance of a title commitment where customary, the clearance of 
underwriting objections, and the actual issuance of the policy or 
policies on behalf of the title company. A may not be compensated for 
the mere re-examination of work performed by B. Here, A is not 
performing these services and may not be compensated as a title agent 
under section 8(c)(1)(B). Referral fees or splits of fees may not be 
disguised as title agent commissions when the core title agent work is 
not performed. Further, because B created the program and gave A the 
opportunity to collect fees (a thing of value) in exchange for the 
referral of settlement service business, it has violated section 8 of 
RESPA.
    5. Facts: A, a ``mortgage originator,'' receives loan applications, 
funds the loans with its own money or with a wholesale line

[[Page 294]]

of credit for which A is liable, and closes the loans in A's own name. 
Subsequently, B, a mortgage lender, purchases the loans and compensates 
A for the value of the loans, as well as for any mortgage servicing 
rights.
    Comments: Compensation for the sale of a mortgage loan and servicing 
rights constitutes a secondary market transaction, rather than a 
referral fee, and is beyond the scope of section 8 of RESPA. For 
purposes of section 8, in determining whether a bona fide transfer of 
the loan obligation has taken place, HUD examines the real source of 
funding, and the real interest of the named settlement lender.
    6. Facts. A, a credit reporting company, places a facsimile 
transmission machine (FAX) in the office of B, a mortgage lender, so 
that B can easily transmit requests for credit reports and A can 
respond. A supplies the FAX machine at no cost or at a reduced rental 
rate based on the number of credit reports ordered.
    Comments: Either situation violates section 8 of RESPA. The FAX 
machine is a thing of value that A provides in exchange for the referral 
of business from B. Copying machines, computer terminals, printers, or 
other like items which have general use to the recipient and which are 
given in exchange for referrals of business also violate RESPA.
    7. Facts: A, a real estate broker, refers title business to B, a 
company that is a licensed title agent for C, a title insurance company. 
A owns more than 1% of B. B performs the title search and examination, 
makes determinations of insurability, issues the commitment, clears 
underwriting objections, and issues a policy of title insurance on 
behalf of C, for which C pays B a commission. B pays annual dividends to 
its owners, including A, based on the relative amount of business each 
of its owners refers to B.
    Comments: The facts involve an affiliated business arrangement. The 
payments of a commission by C to B is not a violation of section 8 of 
RESPA if the amount of the commission constitutes reasonable 
compensation for the services performed by B for C. The payment of a 
dividend or the giving of any other thing of value by B to A that is 
based on the amount of business referred to B by A does not meet the 
affiliated business agreement exemption provisions and such actions 
violate section 8. Similarly, if the amount of stock held by A in B (or, 
if B were a partnership, the distribution of partnership profits by B to 
A) varies based on the amount of business referred or expected to be 
referred, or if B retained any funds for subsequent distribution to A 
where such funds were generally in proportion to the amount of business 
A referred to B relative to the amount referred by other owners such 
arrangements would violate section 8. The exemption for controlled 
business arrangements would not be available because the payments here 
would not be considered returns on ownership interests. Further, the 
required disclosure of the affiliated business arrangement and estimated 
charges have not been provided.
    8. Facts: Same as illustration 7, but B pays annual dividends in 
proportion to the amount of stock held by its owners, including A, and 
the distribution of annual dividends is not based on the amount of 
business referred or expected to be referred.
    Comments: If A and B meet the requirements of the affiliated 
business arrangement exemption there is not a violation of RESPA. Since 
the payment is a return on ownership interests, A and B will be exempt 
from section 8 if (1) A also did not require anyone to use the services 
of B, and (2) A disclosed its ownership interest in B on a separate 
disclosure form and provided an estimate of B's charges to each person 
referred by A to B (see appendix D of this part), and (3) B makes no 
payment (nor is there any other thing of value exchanged) to A other 
than dividends.
    9. Facts: A, a franchisor for franchised real estate brokers, owns 
B, a provider of settlement services. C, a franchisee of A, refers 
business to B.
    Comments: This is an affiliated business arrangement. A, B and C 
will all be exempt from section 8 if C discloses its franchise 
relationship with the owner of B on a separate disclosure form and 
provides an estimate of B's charges to each person referred to B (see 
appendix D of this part) and C does not require anyone to use B's 
services and A gives no thing a value to C under the franchise agreement 
(such as an adjusted level of franchise payment based on the referrals), 
and B makes no payments to A other than dividends representing a return 
on ownership interest (rather than, e.g., an adjusted level of payment 
being based on the referrals). Nor may B pay C anything of value for the 
referral.
    10. Facts: A is a real estate broker who refers business to its 
affiliate title company B. A makes all required written disclosures to 
the homebuyer of the arrangement and estimated charges and the homebuyer 
is not required to use B. B refers or contracts out business to C who 
does all the title work and splits the fee with B. B passes its fee to A 
in the form of dividends, a return on ownership interest.
    Comments: The relationship between A and B is an affiliated business 
arrangement. However, the affiliated business arrangement exemption does 
not provide exemption between an affiliated entity, B, and a third 
party, C. Here, B is a mere ``shell'' and provides no substantive 
services for its portion of the fee. The arrangement between B and C 
would be in violation of section 8(a) and (b). Even if B had an 
affiliate relationship with C, the required exemption criteria have not

[[Page 295]]

been met and the relationship would be subject to section 8.
    11. Facts: A, a mortgage lender is affiliated with B, a title 
company, and C, an escrow company and offers consumers a package of 
mortgage title and escrow services at a discount from the prices at 
which such services would be sold if purchased separately. Neither A, B, 
nor C, requires consumers to purchase the services of their sister 
companies and each company sells such services separately and as part of 
the package. A also pays its employees (i.e., loan officers, 
secretaries, etc.,) a bonus for each loan, title insurance or closing 
that A's employees generate for A, B, or C respectively. A pays such 
employee bonuses out of its own funds and receives no payments or 
reimbursements for such bonuses from B or C. At or before the time that 
customers are told by A or its employees about the services offered by B 
and C and/of the package of services that is available, the customers 
are provided with an affiliated business disclosure form.
    Comments: A's selling of a package of settlement services at a 
discount to a settlement service purchaser does not violate section 8 of 
RESPA. A's employees are making appropriate affiliated business 
disclosures and since the services are available separately and as part 
of a package, there is not ``required use'' of the additional services. 
A's payments of bonuses to its employees for the referral of business to 
A or A's affiliates, B and C, are exempt from section 8 under section 
3500.14(g)(1). However, if B or C reimbursed A for any bonuses that A 
paid to its employees for referring business to B or C, such 
reimbursements would violate section 8. Similarly, if B or C paid 
bonuses to A's employees directly for generating business for them, such 
payments would violate section 8.
    12. Facts: A, a real estate broker, is affiliated with B, a mortgage 
lender, and C, a title agency. A employs F to advise and assist any 
customers of A who have executed sales contracts regarding mortgage 
loans and title insurance. F collects and transmits (by computer, fax, 
mail, or other means) loan applications or other information to B and C 
for processing. A pays F a small salary and a bonus for every loan 
closed with B or title insurance issued with C. F furnishes the 
controlled business disclosure to consumers at the time of each 
referral. F receives no other compensation from the real estate or 
mortgage transaction and performs no settlement services in any 
transaction. At the end of each of A's fiscal years, M, a managerial 
employee of A, receives a $1,000 bonus if 20% of the consumers who 
purchase a home through A close a loan on the home with B and have the 
title issued by C. During the year, M acted as a real estate agent for 
his neighbor and received a real estate sales commission for selling his 
neighbor's home.
    Comments: Under Sec. 3500.14(g)(1), employers may pay their own bona 
fide employees for generating business for their employer 
(Sec. 3500.14(g)(1)(vii)). Employers may also pay their own bona fide 
employees for generating business for their affiliate business entities 
(Sec. 3500.14(g)(1)(ix)), as long as the employees do not perform 
settlement services in any transaction and disclosure is made. This 
permits a company to employ a person whose primary function is to market 
the employer's or its affiliate's settlement services (frequently 
referred to as a Financial Services Representative, or ``FSR''). An FSR 
may not perform any settlement services including, for example, those 
services of a real estate agent, loan processor, settlement agent, 
attorney, or mortgage broker. In accordance with the terms of the 
exemption at Sec. 3500.14(g)(1)(ix), the marketing of a settlement 
service or product of an affiliated entity, including the collection and 
conveyance of information or the taking of an application or order for 
the services of an affiliated entity, does not constitute the 
performance of a settlement service. Under the exemption, marketing of a 
settlement service or product also may include incidental communications 
with the consumer after the application or order, such as providing the 
consumer with information about the status of an application or order; 
marketing may not include serving as the ongoing point of contact for 
coordinating the delivery and provision of settlement services.
    Thus, in the circumstances described, F and M may receive the 
additional compensation without violating RESPA.
    Also, employers may pay managerial employees compensation in the 
form of bonuses based on a percentage of transactions completed by an 
affiliated company (frequently called a ``capture rate''), as long as 
the payment is not directly calculated as a multiple of the number or 
value of the referrals. 24 CFR 3500.14(g)(1)(viii). A managerial 
employee who receives compensation for performing settlement services in 
three or fewer transactions in any calendar year ``does not routinely'' 
deal directly with the consumer and is not precluded from receiving 
managerial compensation.
    13. Facts. A is a mortgage broker who provides origination services 
to submit a loan to a Lender for approval. The mortgage broker charges 
the borrower a uniform fee for the total origination services, as well 
as a direct up-front charge for reimbursement of credit reporting, 
appraisal services or similar charges.
    Comment. The mortgage broker's fee must be itemized in the Good 
Faith Estimate and on the HUD-1 Settlement Statement. Other charges 
which are paid for by the borrower and paid in advance are listed as 
P.O.C. on the HUD-1 Settlement Statement, and reflect the actual 
provider charge for such

[[Page 296]]

services. Also, any other fee or payment received by the mortgage broker 
from either the lender or the borrower arising from the initial funding 
transaction, including a servicing release premium or yield spread 
premium, is to be noted on the Good Faith Estimate and listed in the 800 
series of the HUD-1 Settlement Statement.
    14. Facts. A is a dealer in home improvements who has established 
funding arrangements with several lenders. Customers for home 
improvements receive a proposed contract from A. The proposal requires 
that customers both execute forms authorizing a credit check and 
employment verification, and, frequently, execute a dealer consumer 
credit contract secured by a lien on the customer's (borrower's) 1- to 
4-family residential property. Simultaneously with the completion and 
certification of the home improvement work, the note is assigned by the 
dealer to a funding lender.
    Comments. The loan that is assigned to the funding lender is a loan 
covered by RESPA, when a lien is placed on the borrower's 1- to 4-family 
residential structure. The dealer loan or consumer credit contract 
originated by a dealer is also a RESPA-covered transaction, except when 
the dealer is not a ``creditor'' under the definition of ``federally 
related mortgage loan'' in Sec. 3500.2. The lender to whom the loan will 
be assigned is responsible for assuring that the lender or the dealer 
delivers to the borrower a Good Faith Estimate of closing costs 
consistent with Regulation X, and that the HUD-1 or HUD-1A Settlement 
Statement is used in conjunction with the settlement of the loan to be 
assigned. A dealer who, under Sec. 3500.2, is covered by RESPA as a 
creditor is responsible for the Good Faith Estimate of Closing Costs and 
the use of the appropriate settlement statement in connection with the 
loan.

[57 FR 49607, Nov. 2, 1992; 57 FR 56857, Dec. 1, 1992, as amended at 59 
FR 6521, Feb. 10, 1994; 61 FR 13251, Mar. 26, 1996; 61 FR 29253, June 7, 
1996; 61 FR 58476, Nov. 15, 1996]

    Effective Date Note: At 61 FR 29253, June 7, 1996, appendix B to 
part 3500 was amended by revising Illustration 11, redesignating 
Illustrations 12 and 13 as Illustrations 13 and 14, respectively, and 
adding a new Illustration 12, effective Oct. 7, 1996. At 61 FR 51782, 
Oct. 4, 1996, the effective date was delayed until further notice. For 
the convenience of the user, the revised text is set forth as follows:

     Appendix B to Part 3500--Illustrations of Requirements of RESPA

                                * * * * *

    11. Facts: A, a mortgage lender, is affiliated with B, a title 
company, and C, an escrow company, and offers consumers a package of 
mortgage, title, and escrow services at a discount from the prices at 
which such services would be sold if purchased separately. A, B, and C 
are subsidiaries of H, a holding company, which also controls a retail 
stock brokerage firm, D. None of A, B, or C requires consumers to 
purchase the services of its sister companies, and each company sells 
such services separately and as part of the package. A also pays an 
employee T, a full-time bank teller who does not perform settlement 
services, a bonus for each loan, title insurance binder, or closing that 
T generates for A, B, or C. A pays T these bonuses out of A's own funds 
and receives no reimbursements for these bonuses from B, C, or H. At the 
time that T refers customers to B and C, T provides the customers with a 
disclosure using the controlled business arrangement disclosure format. 
Also, Z, a stockbroker employee of D, occasionally refers her customers 
to A, B, or C; gives a statement in the controlled business disclosure 
format; and receives a payment from D for each referral.
    Comments: Selling a package of settlement services at a discount is 
not prohibited by RESPA, consistent with the definition of ``required 
use'' in 24 CFR 3500.2. Also, A is always allowed to compensate its own 
employees for business generated for A's company. Here, A may also 
compensate T, an employee who does not perform settlement services in 
this or any transaction, for referring business to a business entity in 
an affiliate relationship with A. Z, who does not perform settlement 
services in this or any transaction, can also be compensated by D, but 
not by anyone else. Employees who perform settlement services cannot be 
compensated for referrals to other settlement service providers. None of 
the entities in an affiliated relationship with each other may pay for 
referrals received from an affiliate's employees. Sections 
3500.15(b)(3)(i)(A) and (B) set forth the permissible exchanges of funds 
between controlled business entities. In all circumstances described a 
statement in the controlled business disclosure format must be provided 
to a potential consumer at or before the time that the referral is made.

                                * * * * *

       Appendix C to Part 3500--Sample Form of Good Faith Estimate

                          [Name of Lender] \1\

    The information provided below reflects estimates of the charges 
which you are likely to incur at the settlement of your loan. The fees 
listed are estimates--the actual charges may be more or less. Your 
transaction may not involve a fee for every item listed.

[[Page 297]]

    The numbers listed beside the estimates generally correspond to the 
numbered lines contained in the HUD-1 or HUD-1A settlement statement 
that you will be receiving at settlement. The HUD-1 or HUD-1A settlement 
statement will show you the actual cost for items paid at settlement.

------------------------------------------------------------------------
            Item \2\                 HUD-1 or HUD-1A     Amount or range
------------------------------------------------------------------------
Loan origination fee............  801.................  $________
Loan discount fee...............  802.................  $________
Appraisal fee...................  803.................  $________
Credit report...................  804.................  $________
Inspection fee..................  805.................  $________
Mortgage broker fee.............  [Use blank line in    $________
                                   800 Section].
CLO access fee..................   [Use blank line in   $________
                                   800 Section].
Tax related service fee.........  [Use blank line in    $________
                                   800 Section].
Interest for [X] days at          901.................  $________
 $________ per day.
Mortgage insurance premium......  902.................  $________
Hazard insurance premiums.......  903.................  $________
Reserves \3\....................  1000-1005...........  $________
Settlement fee..................  1101................  $________
Abstract or title search........  1102................  $________
Title examination...............  1103................  $________
Document preparation fee........  1105................  $________
Attorney's fee..................  1107................  $________
Title insurance.................  1108................  $________
Recording fees..................  1201................  $________
City/County tax stamps..........  1202................  $________
State tax.......................  1203................  $________
Survey..........................  1301................  $________
Pest inspection.................  1302................  $________
[Other fees--list here].........  ....................  $________
------------------------------------------------------------------------


_______________________________________________________________________
Applicant

_______________________________________________________________________
Date

_______________________________________________________________________
Authorized Official

    These estimates are provided pursuant to the Real Estate Settlement 
Procedures Act of 1974, as amended (RESPA). Additional information can 
be found in the HUD Special Information Booklet, which is to be provided 
to you by your mortgage broker or lender, if your application is to 
purchase residential real property and the Lender will take a first lien 
on the property.

                                Footnotes

    \1\ The name of the lender shall be placed at the top of the form. 
Additional information identifying the loan application and property may 
appear at the bottom of the form or on a separate page. Exception: If 
the disclosure is being made by a mortgage broker who is not an 
exclusive agent of the lender, the lender's name will not appear at the 
top of the form, but the following legend must appear:
    This Good Faith Estimate is being provided by ________________, a 
mortgage broker, and no lender has yet been obtained.
    \2\ Items for which there is estimated to be no charge to the 
borrower are not required to be listed. Any additional items for which 
there is estimated to be a charge to the borrower shall be listed if 
required on the HUD-1.
    \3\ As an alternative to using aggregate accounting with no more 
than a two-month cushion, the estimate may be obtained by using single-
item accounting with no more than a one-month cushion.

[58 FR 17165, Apr. 1, 1993, as amended at 59 FR 6521, Feb. 10, 1994; 63 
FR 3237, Jan. 21, 1998]

[[Page 298]]

[GRAPHIC] [TIFF OMITTED] TR15NO96.000

[GRAPHIC] [TIFF OMITTED] TR15NO96.001

[61 FR 58477, Nov. 15, 1996]

[[Page 299]]

                Appendix E to Part 3500--Arithmetic Steps

               I. Example Illustrating Aggregate Analysis:

                              ASSUMPTIONS:

Disbursements:
    $360 for school taxes disbursed on September 20
    $1,200 for county property taxes:
    $500 disbursed on July 25
    $700 disbursed on December 10
Cushion: One-sixth of estimated annual disbursements
Settlement: May 15
First Payment: July 1

                      Step 1--Initial Trial Balance
------------------------------------------------------------------------
                                                      Aggregate
                                           -----------------------------
                                               pmt      disb       bal
------------------------------------------------------------------------
Jun.......................................         0         0         0
Jul.......................................       130       500      -370
Aug.......................................       130         0      -240
Sep.......................................       130       360      -470
Oct.......................................       130         0      -340
Nov.......................................       130         0      -210
Dec.......................................       130       700      -780
Jan.......................................       130         0      -650
Feb.......................................       130         0      -520
Mar.......................................       130         0      -390
Apr.......................................       130         0      -260
May.......................................       130         0      -130
Jun.......................................       130         0         0
------------------------------------------------------------------------


                     Step 2--Adjusted Trial Balance
       [Increase monthly balances to eliminate negative balances]
------------------------------------------------------------------------
                                                      Aggregate
                                           -----------------------------
                                               pmt      disb       bal
------------------------------------------------------------------------
Jun.......................................         0         0       780
Jul.......................................       130       500       410
Aug.......................................       130         0       540
Sep.......................................       130       360       310
Oct.......................................       130         0       440
Nov.......................................       130         0       570
Dec.......................................       130       700         0
Jan.......................................       130         0       130
Feb.......................................       130         0       260
Mar.......................................       130         0       390
Apr.......................................       130         0       520
May.......................................       130         0       650
Jun.......................................       130         0       780
------------------------------------------------------------------------


                   Step 3--Trial Balance With Cushion
------------------------------------------------------------------------
                                                      Aggregate
                                           -----------------------------
                                               pmt      disb       bal
------------------------------------------------------------------------
Jun.......................................         0         0      1040
Jul.......................................       130       500       670
Aug.......................................       130         0       800
Sep.......................................       130       360       570
Oct.......................................       130         0       700
Nov.......................................       130         0       830
Dec.......................................       130       700       260
Jan.......................................       130         0       390
Feb.......................................       130         0       520
Mar.......................................       130         0       650
Apr.......................................       130         0       780
May.......................................       130         0       910
Jun.......................................       130         0      1040
------------------------------------------------------------------------

    II. Example Illustrating Single-Item Analysis (Existing Accounts)

                              ASSUMPTIONS:

Disbursements:
    $360 for school taxes disbursed on September 20
    $1,200 for county property taxes:
    $500 disbursed on July 25
    $700 disbursed on December 10
Cushion: One-sixth of estimated annual disbursements
Settlement: May 15
First Payment: July 1

                                          Step 1--Initial Trial Balance
----------------------------------------------------------------------------------------------------------------
                                                                              Single-item
                                                     -----------------------------------------------------------
                                                                  Taxes                     School taxes
                                                     -----------------------------------------------------------
                                                         pmt      disb       bal       pmt      disb       bal
----------------------------------------------------------------------------------------------------------------
June................................................         0         0         0         0         0         0
July................................................       100       500      -400        30         0        30
August..............................................       100         0      -300        30         0        60
September...........................................       100         0      -200        30       360      -270
October.............................................       100         0      -100        30         0      -240
November............................................       100         0         0        30         0      -210
December............................................       100       700      -600        30         0      -180
January.............................................       100         0      -500        30         0      -150
February............................................       100         0      -400        30         0      -120
March...............................................       100         0      -300        30         0       -90
April...............................................       100         0      -200        30         0       -60
May.................................................       100         0      -100        30         0       -30
June................................................       100         0         0        30         0         0
----------------------------------------------------------------------------------------------------------------


[[Page 300]]


            Step 2--Adjusted Trial Balance (Increase Monthly Balances To Eliminate Negative Balances)
----------------------------------------------------------------------------------------------------------------
                                                                              Single-item
                                                     -----------------------------------------------------------
                                                                  Taxes                     School taxes
                                                     -----------------------------------------------------------
                                                         pmt      disb       bal       pmt      disb       bal
----------------------------------------------------------------------------------------------------------------
Jun.................................................         0         0       600         0         0       270
Jul.................................................       100       500       200        30         0       300
Aug.................................................       100         0       300        30         0       330
Sep.................................................       100         0       400        30       360         0
Oct.................................................       100         0       500        30         0        30
Nov.................................................       100         0       600        30         0        60
Dec.................................................       100       700         0        30         0        90
Jan.................................................       100         0       100        30         0       120
Feb.................................................       100         0       200        30         0       150
Mar.................................................       100         0       300        30         0       180
Apr.................................................       100         0       400        30         0       210
May.................................................       100         0       500        30         0       240
Jun.................................................       100         0       600        30         0       270
----------------------------------------------------------------------------------------------------------------


                                       Step 3--Trial Balance With Cushion
----------------------------------------------------------------------------------------------------------------
                                                                              Single-Item
                                                     -----------------------------------------------------------
                                                                  Taxes                     School taxes
                                                     -----------------------------------------------------------
                                                         pmt      disb       bal       pmt      disb       bal
----------------------------------------------------------------------------------------------------------------
Jun.................................................         0         0       800         0         0       330
Jul.................................................       100       500       400        30         0       360
Aug.................................................       100         0       500        30         0       390
Sep.................................................       100         0       600        30       360        60
Oct.................................................       100         0       700        30         0        90
Nov.................................................       100         0       800        30         0       120
Dec.................................................       100       700       200        30         0       150
Jan.................................................       100         0       300        30         0       180
Feb.................................................       100         0       400        30         0       210
Mar.................................................       100         0       500        30         0       240
Apr.................................................       100         0       600        30         0       270
May.................................................       100         0       700        30         0       300
Jun.................................................       100         0       800        30         0       330
----------------------------------------------------------------------------------------------------------------

[59 FR 53908, Oct. 26, 1994, as amended at 60 FR 8816, Feb. 15, 1995. 
Redesignated at 61 FR 58479, Nov. 15, 1996]

[[Page 301]]

[GRAPHIC] [TIFF OMITTED] TR19DE94.007


[[Page 302]]


[GRAPHIC] [TIFF OMITTED] TR19DE94.008


[[Page 303]]


[GRAPHIC] [TIFF OMITTED] TR19DE94.009


[[Page 304]]


[GRAPHIC] [TIFF OMITTED] TR10JA95.001

[59 FR 65452, Dec. 19, 1994; 60 FR 2643, Jan. 10, 1995; 60 FR 5962, Jan. 
31, 1995]

[[Page 305]]

[GRAPHIC] [TIFF OMITTED] TR26MR96.000


[[Page 306]]


[GRAPHIC] [TIFF OMITTED] TR26MR96.001


[[Page 307]]


[GRAPHIC] [TIFF OMITTED] TR26MR96.002

[61 FR 13252, Mar. 26, 1996]