[Title 20 CFR 401]
[Code of Federal Regulations (annual edition) - April 1, 1996 Edition]
[Title 20 - EMPLOYEES' BENEFITS]
[Chapter III - SOCIAL SECURITY ADMINISTRATION]
[Part 401 - DISCLOSURE OF OFFICIAL RECORDS AND INFORMATION]
[From the U.S. Government Publishing Office]




  20
  EMPLOYEES' BENEFITS
  2
  1996-04-01
  1996-04-01
  false
  DISCLOSURE OF OFFICIAL RECORDS AND INFORMATION
  401
  PART 401
  
    EMPLOYEES' BENEFITS
    SOCIAL SECURITY ADMINISTRATION
  


PART 401--DISCLOSURE OF OFFICIAL RECORDS AND INFORMATION--Table of Contents




                      Subpart A--General Provisions

Sec.
401.100  Purposes of the regulation.
401.105  When the regulation applies.
401.110  Terms defined.
401.115  Situations not specified in this part.
401.120  Safeguards against unauthorized disclosure or use.
401.125  Fees.

                        Subpart B--How Laws Apply

401.200  General.
401.205  Disclosures required by law.
401.210  Disclosures prohibited by law.
401.215  Freedom of Information Act.
401.220  Other laws.

                    Subpart C--Individual Disclosures

401.300  General principles.
401.305  Within HHS.
401.310  Compatible purposes.
401.315  Law enforcement purposes.
401.320  Health or safety.
401.325  Statistical and research activities.
401.330  Congress.
401.335  General Accounting Office.
401.340  Courts.
401.345  Other specific recipients.
401.350  Deceased persons.

            Subpart D--Obtaining and Correcting Your Records

401.400  General.
401.405  How to get your own record.
401.410  Medical information.
401.415  Records about two or more individuals.
401.420  How to correct your record.

                           Subpart E--Appeals

401.500  Which decisions are covered.
401.505  Appeal of refusal to correct a record.
401.510  Appeals after denial of access.

   Subpart F--Disclosures of Addresses by Blood Donor Locator Service

401.600  Blood Donor Locator Service.

    Authority: Secs. 205, 702(a)(5), 1106, and 1141 of the Social 
Security Act (42 U.S.C. 405, 902(a)(5), 1306, and 1320b-11); 5 U.S.C. 
552 and 552a; 8 U.S.C. 1360; 26 U.S.C. 6103; 30 U.S.C. 923.

    Source: 45 FR 74914, Nov. 13, 1980, unless otherwise noted.



Subpart A--General Provisions




Sec. 401.100  Purposes of the regulation.

    The Social Security Administration (SSA) generally provides 
information which individuals request about themselves. This regulation 
describes how individuals may get access to their own records. This 
regulation also describes the rules SSA uses to decide whether to 
disclose information about individuals without their consent. These 
rules are set out in subparts A through E of this part. These rules 
comply with the Freedom of Information Act, the Privacy Act, section 
1106 of the Social Security Act, and other applicable statutes. When 
required by the Privacy Act, SSA publishes notices of routine use for 
public information and comment. Procedures for requesting information 
are in Secs. 422.426 and 422.428 of this chapter and 45 CFR parts 5 and 
5b.

[45 FR 74914, Nov. 13, 1980, as amended at 50 FR 28568, July 15, 1985]



Sec. 401.105  When the regulation applies.

    (a) Scope of rules. This regulation sets out the general guidelines 
which we follow in deciding whether to make disclosures. However, we 
must examine the facts of each case separately to decide if we should 
disclose the information or keep it confidential.
    (b) Social security records. This regulation applies to information 
about an individual contained in SSA's records. Other regulations apply 
to--
    (1) Information which is not about an individual--45 CFR part 5 and 
subpart E of part 22 of this chapter; or
    (2) Information about acts of SSA officials and employees or to 
SSA's personnel records--45 CFR parts 5 and 5b; or
    (3) Information in the possession of a State or local agency 
administering a program of Aid to Families with Dependent Children--45 
CFR 205.50.
    (c) Health insurance records. This regulation also applies to health 
insurance records which SSA maintains for the Health Care Financing 
Administration's (HCFA) programs under title XVIII of the Social 
Security Act. SSA will disclose these records to HCFA. HCFA may 
redisclose these records

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under the regulations applying to records in HCFA's custody.
    (d) Black lung benefit records. This regulation also applies to 
records which SSA maintains for the administration of the Federal Coal 
Mine Health and Safety Act. However, this information is not covered by 
section 1106 of the Social Security Act.
    (e) Records kept by consultants. Information retained by a medical, 
psychological or vocational professional concerning an examination 
performed under contract in the social security program shall not be 
disclosed except as permitted by this part.



Sec. 401.110  Terms defined.

    Access, as that term is used in the Privacy Act (5 U.S.C. 552a(d)), 
means the individual's right to review and copy records about that 
individual.
    Act means the Social Security Act.
    Disclosure means the availability or release of a record about an 
individual to another party.
    FOIA means the Freedom of Information Act.
    HHS means the Department of Health and Human Services.
    Individual means a living natural person; this does not include 
corporations, partnerships, and unincorporated business or professional 
groups of two or more persons.
    Information means information about an individual, and includes, but 
is not limited to, vital statistics; race, sex, or other physical 
characteristics; earnings information; professional fees paid to an 
individual and other financial information; benefit data or other claims 
information; the social security number, employer identification number, 
or other individual identifier; address; phone number; medical 
information, including psychological or psychiatric information or lay 
information used in a medical determination; and information about 
marital and family relationships and other personal relationships.
    Record means any item, collection, or grouping of information about 
an individual that SSA maintains (e.g., employment history, medical 
history (including consultative examinations), education) and that 
contains his or her name, or an identifying number, symbol, or any other 
means by which an individual can be identified.
    Secretary means the Secretary of Health and Human Services and any 
individual authorized to act for him or her in the administration of a 
social security program.
    Social Security Administration (SSA) means (1) that principal 
operating component of the Department of Health and Human Services which 
has administrative responsibilities under titles, I, II, IV--parts A, X, 
XI, XIV, XVI, and XVIII of the Act; and (2) units of State governments 
which make determinations under agreements made under sections 221 and 
1633 of the Act.
    Social security program means any program or provision of law which 
SSA is responsible for administering, including the Freedom of 
Information Act and Privacy Act. This includes our responsibilities 
under parts B and C of the Federal Coal Mine Health and Safety Act.
    System of records means a group of records under our control from 
which information about an individual is retrieved by the name of the 
individual or by an identifying number, symbol, or other identifying 
particular.
    We means the Social Security Administration.



Sec. 401.115  Situations not specified in this part.

    If no other provision in this regulation specifically allows SSA to 
disclose information, the Commissioner or designee may disclose this 
information if not prohibited by Federal law. For example the 
Commissioner or designee may disclose information necessary to respond 
to life threatening situations.



Sec. 401.120  Safeguards against unauthorized disclosure or use.

    The FOIA does not authorize us to impose any restrictions on how 
information is used after we disclose it under that law. However, the 
FOIA does permit us to withhold information, for example, if disclosure 
would result in a ``clearly unwarranted invasion of personal privacy.'' 
In deciding whether this exemption applies in a given case, we must 
consider all the ways in which the recipient might use the information 
and how likely the

[[Page 6]]

recipient is to redisclose the information to other parties. Thus, 
before we disclose personal information we may consider such factors 
as--
    (a) Whether only those individuals who have a need to know the 
information will obtain it;
    (b) Whether appropriate measures to safeguard the information to 
avoid unwarranted use or misuse will be taken; and
    (c) Whether we would be permitted to conduct on-site inspections to 
see whether the safeguards are being met.



Sec. 401.125  Fees.

    We follow HHS regulations (45 CFR 5.60, 5.61 and 5b.13) and 
Secs. 422.440 and 422.441 of this chapter to determine the amount of 
fees, if any, to be charged for providing information under the FOIA and 
Privacy Act.

[45 FR 74914, Nov. 13, 1980, as amended at 50 FR 28568, July 15, 1985]



Subpart B--How Laws Apply




Sec. 401.200  General.

    This section describes how various laws control the disclosure or 
confidentiality of personal information which we keep. We must consider 
these laws in the following order.
    (a) Some laws require us to disclose information (Sec. 401.205); 
some laws require us to withhold information (Sec. 401.210). These laws 
control whenever they apply.
    (b) If no law of this type applies in a given case, then we must 
look to the FOIA. See Sec. 401.215.
    (c) When the FOIA doesn't require disclosure, we may disclose 
information if both the Privacy Act and section 1106 of the Social 
Security Act permit the disclosure. See Sec. 401.220.



Sec. 401.205  Disclosures required by law.

    We disclose information when a law specifically requires it. The 
Social Security Act requires us to disclose information for certain 
program purposes. These include disclosures to the Office of Inspector 
General, HHS, the parent Locator Service, and to States pursuant to an 
arrangement regarding use of the Blood Donor Locator Service. Also, 
there are other laws which require that we furnish other agencies 
information which they need for their programs. These include the 
Department of Veterans Affairs for its benefit programs, the Immigration 
and Naturalization Service to carry out its duties regarding aliens, the 
Railroad Retirement Board for its benefit programs, and to Federal, 
State, and local agencies administering Aid to Families with Dependent 
Children, Medicaid, unemployment compensation, food stamps, and other 
programs.

[56 FR 66565, Dec. 24, 1991]



Sec. 401.210  Disclosures prohibited by law.

    We do not disclose information when a law specifically prohibits it. 
The Internal Revenue Code generally prohibits us from disclosing tax 
return information which we receive to maintain individual earnings 
records. This includes, for example, amounts of wages and contributions 
from employers. Other laws restrict our disclosure of certain 
information about drug and alcohol abuse which we collect to determine 
eligibility for social security benefits.



Sec. 401.215  Freedom of Information Act.

    The FOIA requires us to disclose any information in our records upon 
request from the public, unless one of several exemptions in the FOIA 
applies. When the FOIA requires disclosure, the Privacy Act permits it. 
The public does not include Federal agencies, courts, or the Congress, 
but does include State agencies, individuals, corporations, and most 
other parties. The FOIA does not apply to requests that are not from the 
public (e.g., from a Federal agency). However, we apply FOIA principles 
to requests from these sources for disclosure of information (see 
Sec. 401.300; also see Secs. 401.330 and 401.335 for disclosures to 
Congress and the General Accounting Office.



Sec. 401.220  Other laws.

    When the FOIA does not apply, we may not disclose any personal 
information unless both the Privacy Act and section 1106 of the Social 
Security Act permit the disclosure. Sections 401.305 through 401.340 
discuss how we apply the various provisions of the Privacy

[[Page 7]]

Act that permit disclosure. Section 1106 of the Social Security Act 
requiries the Secretary of HHS to set out in regulations what 
disclosures may be made; therefore, any disclosure permitted by this 
regulation is permitted by section 1106.



Subpart C--Individual Disclosures




Sec. 401.300  General principles.

    When no law specifically requiring or prohibiting disclosure (see 
Secs. 401.205 and 401.210) applies to a question of whether to disclose 
information, we follow the FOIA principles to resolve that question. We 
do this to insure uniform treatment in all situations. The FOIA 
principle which most often applies to SSA disclosure questions is 
whether the disclosure would result in a ``clearly unwarranted invasion 
of personal privacy.'' To decide whether a disclosure would be a clearly 
unwarranted invasion of personal privacy we consider--
    (a) The sensitivity of the information (e.g., whether individuals 
would suffer harm or embarrassment as a result of the disclosure);
    (b) The public interest in the disclosure;
    (c) The rights and expectations of individuals to have their 
personal information kept confidential; and
    (d) The public's interest in maintaining general standards of 
confidentiality of personal information; and
    (e) Those factors discussed in Sec. 401.120. We feel that there is a 
strong public interest in sharing information with other agencies with 
programs having the same or similar purposes, so we generally share 
information with those agencies. However, since there is usually little 
or no public interest in disclosing information for disputes between two 
private parties or for other private or commercial purposes; we 
generally do not share information for these purposes.



Sec. 401.305  Within HHS.

    The Privacy Act allows an agency to share information inside the 
agency when necessary for the agency to carry out its duties. For 
purposes of this provision, HHS considers itself one agency. SSA, as a 
part of HHS, discloses information to another HHS component when SSA 
determines that the other component has a legitimate need for the 
information and no other law prohibits it.



Sec. 401.310  Compatible purposes.

    (a) General. The Privacy Act allows us to disclose information, 
without the consent of the individual, to any other party for routine 
uses.
    (b) Routine use. This means the disclosure of a record outside HHS 
for a purpose which is compatible with the purpose for which the record 
was collected. We publish notices of systems of records in the Federal 
Register which contain a list of all routine use disclosures.
    (c) Determining compatibility. We disclose information for routine 
uses where necessary to carry out SSA's programs. It is also our policy 
to disclose information for use in other programs which have the same 
purposes as SSA programs if the information concerns eligibility, 
benefit amounts, or other matters of benefit status in a social security 
program and is relevant to determining the same matters in the other 
program. For example, we disclose information to the Railroad Retirement 
Board for pension and unemployment compensation programs, to the 
Veterans Administration for its benefit program, to worker's 
compensation programs, to State general assistance programs, and to 
other income maintenance programs at all levels of government; we also 
disclose for health-maintenance programs like Medicare and Medicaid, and 
in appropriate cases, for epidemiological and similar research.



Sec. 401.315  Law enforcement purposes.

    (a) General. The Privacy Act allows us to disclose information for 
law enforcement purposes under certain conditions. Much of the 
information in our files is especially sensitive or very personal. 
Furthermore, participation in social security programs is mandatory, so 
people cannot limit what information is given to us. Therefore, we 
generally disclose information for law enforcement purposes only in 
limited situations. Paragraphs (b) and (c) of this

[[Page 8]]

section discuss the disclosures we generally make for these purposes.
    (b) Serious crimes. SSA may disclose information for criminal law 
enforcement purposes where a violent crime such as murder or kidnapping 
has been committed and the individual about whom the information is 
being sought has been indicted or convicted of that crime.

The Privacy Act allows us to disclose if the head of the law enforcement 
agency makes a written request giving enough information to show--That 
these conditions are met; What information is needed; and Why it is 
needed.
    (c) Criminal activity involving the social security program or 
another program with the same purposes. We disclose information when 
necessary to investigate or prosecute fraud or other criminal activity 
involving the social security program. We may also disclose information 
for investigation or prosecution of criminal activity in other income-
maintenance or health-maintenance programs (e.g., other governmental 
pension programs, unemployment compensation, general assistance, 
Medicare or Medicaid) if the information concerns eligibility, benefit 
amounts, or other matters of benefit status in a social security program 
and is relevant to determining the same matters in the other program.



Sec. 401.320  Health or safety.

    The Privacy Act allows us to disclose information in compelling 
circumstances where an individual's health or safety is affected. For 
example, if we learn that someone has been exposed to an excessive 
amount of radiation, we may notify that person and appropriate health 
officials. If we learn that someone has made a threat against someone 
else, we may notify that other person and law enforcement officials. 
When we make these disclosures, the Privacy Act requires us to send a 
notice of the disclosure to the last known address of the person whose 
record was disclosed.



Sec. 401.325  Statistical and research activities.

    (a) General. Statistical and research activities often do not 
require information in a format that identifies specific individuals. 
Therefore, whenever possible, we release information for statistical or 
research purposes only in the form of aggregates or individual data that 
cannot be associated with a particular individual. The Privacy Act 
allows us to release records if there are safeguards that the record 
will be used solely as a statistical or research record and the 
individual cannot be identified from any information in the record.
    (b) Safeguards for disclosure with identifiers. The Privacy Act also 
allows us to disclose data for statistical and research purposes in a 
form allowing individual identification when the purpose is compatible 
with the purpose for which the record was collected. We will disclose 
personally identifiable information for statistical and research 
purposes if--
    (1) We determine that the requester needs the information in an 
identifiable form for a statistical or research activity, will use the 
information only for that purpose, and will protect individuals from 
unreasonable and unwanted contacts;
    (2) The activity is designed to increase knowledge about present or 
alternative social security programs or other Federal or State income-
maintenance or health-maintenance programs, or consists of 
epidemiological or similar research; and
    (3) The recipient will keep the information as a system of 
statistical records, will follow appropriate safeguards, and agrees to 
our on-site inspection of those safeguards so we can be sure the 
information is used or redisclosed only for statistical or research 
purposes. No redisclosure of the information may be made without SSA's 
approval. We will also require these safeguards when we disclose 
personally identifiable information to another HHS component for its own 
statistical or research functions (see Sec. 401.305).
    (c) Statistical record. A statistical record is a record in a system 
of records which is maintained only for statistical and research 
purposes, and which is not used to make any determination about an 
individual. We maintain and use statistical records only for statistical 
and research

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purposes. We may disclose a statistical record if the conditions in 
paragraph (b) of this section are met.
    (d) Compiling of records. Where a request for information for 
statistical and research purposes would require us to compile records, 
and doing that would be administratively burdensome to ongoing SSA 
operations, we may decline to furnish the information.



Sec. 401.330  Congress.

    (a) We disclose information to either House of Congress. We also 
disclose information to any committee or subcommittee of either House, 
or to any joint committee of Congress or subcommittee of that committee, 
if the information is on a matter within the committee's or 
subcommittee's jurisdiction.
    (b) We disclose to any member of Congress the information needed to 
respond to constituents' requests for information about themselves 
(including requests from parents of minors, or legal guardians). 
However, these disclosures are subject to the restrictions in 
Sec. 401.400ff.



Sec. 401.335  General Accounting Office.

    We disclose information to the General Accounting Office when that 
agency needs the information to carry out its duties.



Sec. 401.340  Courts.

    (a) General. The Privacy Act allows us to disclose information when 
we receive an order from a court of competent jurisdiction. However, 
much of our information is especially sensitive. Participation in social 
security programs is mandatory, and so people cannot limit what 
information is given to SSA. When information is used in a court 
proceeding, it usually becomes part of a public record, and its 
confidentiality cannot be protected. Therefore, we treat subpoenas or 
other court orders for information under the rules in paragraph (b) of 
this section.
    (b) We generally disclose information in response to a subpoena or 
other court order if--
    (1) Another section of this part would specificially allow the 
release; or
    (2) The Secretary of HHS is a party to the proceeding; or
    (3) The information is necessary for due process in a criminal 
proceeding. In other cases, we try to satisfy the needs of courts while 
preserving the confidentiality of information.



Sec. 401.345  Other specific recipients.

    In addition to disclosures we make under the routine use provision, 
we also release information to--
    (a) The Bureau of the Census for purposes of planning or carrying 
out a census, survey, or related activity; and
    (b) The National Archives of the United States if the record has 
sufficient historical or other value to warrant its continued 
preservation by the United States Government. We also disclose a record 
to the Administrator of General Services for a determination whether the 
record has such a value.



Sec. 401.350  Deceased persons.

    We do not consider the disclosure of information about a deceased 
person to be a clearly unwarranted invasion of that person's privacy. 
However, in disclosing information about a deceased person, we follow 
the principles in Sec. 401.300 to insure that the privacy rights of a 
living person are not violated.



Subpart D--Obtaining and Correcting Your Records




Sec. 401.400  General.

    The Freedom of Information Act allows you to request information 
from SSA whether or not it is in a system of records. The Privacy Act 
gives you the right to have access to most records about yourself that 
are in our systems of records. Exceptions to this Privacy Act right 
include--
    (a) Certain medical records (see 5 U.S.C. 552a(f)(3) and 
Sec. 401.410);
    (b) Certain criminal law enforcement records (see 5 U.S.C. 552a(k), 
and HHS' rule in 45 CFR 5b.11); and
    (c) Records compiled in reasonable anticipation of a court action or 
formal administrative proceeding.

We generally follow the HHS rules in 45 CFR 5b.5 and 5b.6 on access to 
an individual's record. However, in a few situations our rules are 
somewhat more strict, because of the especially

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sensitive nature of many of our records. This subpart briefly describes 
our rules.



Sec. 401.405   How to get your own record.

    (a) Who may ask. You may ask for any record about yourself that is 
in an SSA system of records. If you are a minor, you may get information 
about yourself under the same rules as for an adult. Under the Privacy 
Act, if you are the parent or guardian of a minor, or the legal guardian 
of someone who has been declared legally incompetent, and you are acting 
on his or her behalf, you may ask for information about that individual. 
See Sec. 401.410 for the rules which apply to requests for medical 
records.
    (b) Identification. When you request access to a record, you must 
identify yourself. One means of identity is your signature but you may 
also be requested to show your driver's license, birth certificate, or 
similar document.
    (c) How to ask. To request access to a record you may visit your 
local social security office or write to the manager of the SSA system 
of records. The name and address of the manager of the system is part of 
the notice of systems of records which is published annually in the 
Federal Register. Every local social security office keeps a copy of the 
Federal Register containing that notice. That office can also help you 
get access to your record. You do not need to use any special form to 
ask for a record about you in our files, but your request must give 
enough identifying information about the record you want to enable us to 
find your particular record. This identifying information should include 
the system of records in which the record is located and the name and 
social security number (or other identifier) under which the record is 
filed. We do not honor requests for all records, all information, or 
similar blanket requests.



Sec. 401.410  Medical information.

    (a) Your own record. In accordance with 45 CFR 5b.6, when you 
request medical information about yourself, you must also name a 
representative in writing. The representative may be a physician, other 
health professional, or other responsible individual who would be 
willing to review the record and inform you of its contents at your 
representative's discretion. If you do not designate a representative, 
we may decline to release the requested information. In some cases, it 
may be possible to release medical information directly to you rather 
than to your representative.
    (b) Requests on behalf of a minor. If you are the parent or guardian 
of a minor, we will release the minor's medical record only to a 
representative that you name in writing. The representative in these 
cases must be a physician or other health professional (excluding a 
family member) who would be willing to review the record and inform you 
of its contents at the representative's discretion. If you do not 
designate a representative, we will decline to release the requested 
information. We will also make reasonable efforts to inform the minor 
that the record has been given to the representative. We will also tell 
the representative when further disclosure may be an unwarranted 
invasion of the minor's privacy. We will also ask the representative to 
consider the effect that disclosing the record to the parent or guardian 
would have on the minor in determining whether the minor's record should 
be made available to the parent or guardian.
    (c) Requests on behalf of an incapacitated adult.  If you are the 
legal guardian of an adult who has been declared legally incompetent, 
you may receive his or her records directly.



Sec. 401.415  Records about two or more individuals.

    (a) When information about two or more individuals is in one record 
filed under your social security number, you may receive the information 
about you and the fact of entitlement and the amount of benefits payable 
to other persons based on your record. You may receive information about 
yourself or others, which is filed under someone else's social security 
number, if that information affects your entitlement to social security 
benefits or the amount of those benefits.

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Sec. 401.420  How to correct your record.

    (a) How to request a correction. This section applies to all records 
kept by SSA (as described in Sec. 401.105) except for records of 
earnings. (Section 422.125 of this chapter describes how to request 
correction of your earnings record.) You may request that your record be 
corrected or amended if you believe that the record is not accurate, 
timely, complete, relevant, or necessary to the administration of a 
social security program. To amend or correct your record, you should 
write to the manager identified in the notice of systems of records 
which is published annually in the Federal Register (see Sec. 401.405(c) 
on how to locate this information). The staff at any social security 
office can help you prepare the request. You should submit any available 
evidence to support your request. Your request should indicate--
    (1) The system of records from which the record is retrieved;
    (2) The particular record which you want to correct or amend;
    (3) Whether you want to add, delete or substitute information in the 
record; and
    (4) Your reasons for believing that your record should be corrected 
or amended.
    (b) What we will not change. You cannot use the correction process 
to alter, delete, or amend information which is part of a determination 
of fact or which is evidence received in the record of a claim in the 
administrative appeal process. Disagreements with these determinations 
are to be resolved through the SSA appeal process. (See subparts I and J 
of part 404, and subpart N of part 416, of this chapter.) For example, 
you cannot use the correction process to alter or delete a document 
showing a birth date used in deciding your social security claim. 
However, you may submit a statement on why you think certain information 
should be altered, deleted, or amended, and this will be made part of 
your file.
    (c) Acknowledgement of correction request. We will acknowledge 
receipt of a correction request within 10 working days, unless the 
request can be reviewed, processed, and an initial determination of 
denial or compliance given before that time.
    (d) Notice of error. If the record is wrong, we will correct it 
promptly. If wrong information was disclosed from the record, we will 
tell all those who received that information that it was wrong and will 
give them the correct information. This will not be necessary if the 
change is not due to an error, e.g., a change of name or address.
    (e) Record found to be correct. If the record is correct, we will 
advise you in writing of the reason why we refuse to amend your record 
and we will also inform you of your right to seek a review of the 
refusal and the name and address of the official to whom you should send 
your request for review.



Subpart E--Appeals




Sec. 401.500  Which decisions are covered.

    This subpart describes how to appeal a decision made under the 
Privacy Act concerning your request for correction of a record or for 
access to your records, those of your minor child, or those of a person 
for whom you are the legal guardian. We generally handle a denial of 
your request for information about another person under the provisions 
of the FOIA (see part 422, subpart E of this chapter). This subpart 
applies only to written requests.

[50 FR 28568, July 15, 1985]



Sec. 401.505  Appeal of refusal to correct a record.

    (a) If we deny your request to correct a record, you may request a 
review of that decision. As discussed in Sec. 401.420(e), our letter 
denying your request will tell you to whom to write.
    (b) The official will review your request within 30 working days 
from the date of receipt. However, for a good reason and with the 
approval of the Commissioner, this time limit may be extended up to an 
additional 30 days. In that case, the official will notify you about the 
delay, the reason for it, and the date when the review is expected to be 
completed. If, after review, the official determines that the record 
should be corrected, the record will be corrected. If, after review, the 
reviewing official also refuses to amend the record exactly as you 
requested, the official will advise you--

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    (1) That your request has been refused and the reason;
    (2) That this refusal is SSA's final decision;
    (3) That you have a right to seek court review of this request to 
amend the record; and
    (4) That you have a right to file a statement of disagreement with 
the decision. Your statement should include the reason you disagree. 
Your statement will be made available to anyone to whom the record is 
subsequently disclosed, together with a statement of SSA's reasons for 
refusal to amend the record. Also, prior recipients of the record will 
be provided a copy of your statement.



Sec. 401.510  Appeals after denial of access.

    If, under the Privacy Act, we deny your request for access to your 
own record, those of your minor child, or those of a person for whom you 
are the legal guardian, we will advise you in writing of the reason for 
that denial, the name and title or position of the person responsible 
for the decision, and your right to appeal that decision. You may appeal 
the denial decision to the Commissioner of Social Security, 6401 
Security Boulevard, Baltimore, MD 21235, within 30 days after you 
receive the notice denying all or part of your request, or, if later, 
within 30 days after you receive materials in partial compliance with 
your request. If we refuse to release a medical record because you did 
not designate a representative (Sec. 401.410) to receive the material, 
that refusal is not a formal denial of access and, therefore, may not be 
appealed to the Commissioner. If you file an appeal, either the 
Commissioner or a designee will review your request and any supporting 
information submitted and then send you a notice explaining the decision 
on your appeal. The decision must be made within 20 working days after 
your appeal is received. The Commissioner or a designee may extend this 
time limit up to 10 additional working days if one of the circumstances 
in Sec. 422.429 is met. You will be notified in writing of any 
extension, the reason for the extension, and the date by which your 
appeal will be decided. The notice of the decision on your appeal will 
explain your right to have the matter reviewed in a Federal district 
court if you disagree with all or part of the decision.

[50 FR 28568, July 15, 1985; 50 FR 30144, July 24, 1985]



Subpart F--Disclosures of Addresses by Blood Donor Locator Service




Sec. 401.600  Blood Donor Locator Service.

    (a) General. We will enter into arrangements with State agencies 
under which we will furnish to them at their request the last known 
personal mailing addresses (residence or post office box) of blood 
donors whose blood donations show that they are or may be infected with 
the human immunodeficiency virus which causes acquired immune deficiency 
syndrome. The State agency or other authorized person, as defined in 
paragraph (b) of this section, will then inform the donors that they may 
need medical care and treatment. The safeguards that must be used by 
authorized persons as a condition to receiving address information from 
the Blood Donor Locator Service are in paragraph (g) of this section, 
and the requirements for a request for address information are in 
paragraph (d).
    (b) Definitions. State means the 50 States, the District of 
Columbia, the Commonwealth of Puerto Rico, the Virgin Islands, Guam, the 
Commonwealth of Northern Marianas, and the Trust Territory of the 
Pacific Islands.
    Authorized person means--
    (1) Any agency of a State (or of a political subdivision of a State) 
which has duties or authority under State law relating to the public 
health or otherwise has the duty or authority under State law to 
regulate blood donations; and
    (2) Any entity engaged in the acceptance of blood donations which is 
licensed or registered by the Food and Drug Administration in connection 
with the acceptance of such blood donations, and which provides for--
    (i) The confidentiality of any address information received pursuant 
to these rules and section 1141 of the Social

[[Page 13]]

Security Act and related blood donor records;
    (ii) Blood donor notification procedures for individuals with 
respect to whom such information is requested and a finding has been 
made that they are or may be infected with the human immunodeficiency 
virus; and
    (iii) Counseling services for such individuals who have been found 
to have such virus. New counseling programs are not required, and an 
entity may use existing counseling programs or referrals to provide 
these services.
    Related blood donor records means any record, list, or compilation 
established in connection with a request for address information which 
indicates, directly or indirectly, the identity of any individual with 
respect to whom a request for address information has been made pursuant 
to these rules.
    (c) Use of social security number for identification. A State or an 
authorized person in the State may require a blood donor to furnish his 
or her social security number when donating blood. The number may then 
be used by an authorized person to identify and locate a donor whose 
blood donation indicates that he or she is or may be infected with the 
human immunodeficiency virus.
    (d) Request for address of blood donor. An authorized person which 
has been unable to locate a blood donor at the address he or she may 
have given at the time of the blood donation may request assistance from 
the State agency which has arranged with us to participate in the Blood 
Donor Locator Service. The request to the Blood Donor Locator Service 
must--
    (1) Be in writing;
    (2) Be from a participating State agency either on its own behalf as 
an authorized person or on behalf of another authorized person;
    (3) Indicate that the authorized person meets the confidentiality 
safeguards of paragraph (g) of this section; and
    (4) Include the donor's name and social security number, the 
addresses at which the authorized person attempted without success to 
contact the donor, the date of the blood donation if available, a 
statement that the donor has tested positive for the human 
immunodeficiency virus according to the latest Food and Drug 
Administration standards or that the history of the subsequent use of 
the donated blood or blood products indicates that the donor has or may 
have the human immunodeficiency virus, and the name and address of the 
requesting blood donation facility.

(Approved by the Office of Management and Budget under control number 
0960-0501)

    (e) SSA response to request for address. After receiving a request 
that meets the requirements of paragraph (d) of this section, we will 
search our records for the donor's latest personal mailing address. If 
we do not find a current address, we will request that the Internal 
Revenue Service search its tax records and furnish us any personal 
mailing address information from its files, as required under section 
6103(m)(6) of the Internal Revenue Code. After completing these 
searches, we will provide to the requesting State agency either the 
latest mailing address available for the donor or a response stating 
that we do not have this information. We will then destroy the records 
or delete all identifying donor information related to the request and 
maintain only the information that we will need to monitor the 
compliance of authorized persons with the confidentiality safeguards 
contained in paragraph (g) of this section.
    (f) SSA refusal to furnish address. If we determine that an 
authorized person has not met the requirements of paragraphs (d) and (g) 
of this section, we will not furnish address information to the State 
agency. In that case, we will notify the State agency of our 
determination, explain the reasons for our determination, and explain 
that the State agency may request administrative review of our 
determination. The Commissioner of Social Security or a delegate of the 
Commissioner will conduct this review. The review will be based on the 
information of record and there will not be an opportunity for an oral 
hearing. A request for administrative review, which may be submitted 
only by a State agency, must be in writing. The State agency must send 
its request for administrative review to the Commissioner of Social 
Security, 6401 Security Boulevard, Baltimore,

[[Page 14]]

MD 21235, within 60 days after receiving our notice refusing to give the 
donor's address. The request for review must include supporting 
information or evidence that the requirements of these rules have been 
met. If we do not furnish address information because an authorized 
person failed to comply with the confidentiality safeguards of paragraph 
(g) of this section, the State agency will have an opportunity to submit 
evidence that the authorized person is now in compliance. If we then 
determine, based on our review of the request for administrative review 
and the supporting evidence, that the authorized person meets the 
requirements of these rules, we will respond to the address request as 
provided in paragraph (e) of this section. If we determine on 
administrative review that the requirements have not been met, we will 
notify the State agency in writing of our decision. We will make our 
determination within 30 days after receiving the request for 
administrative review, unless we notify the State agency within this 30-
day time period that we will need additional time. Our determination on 
the request for administrative review will give the findings of fact, 
the reasons for the decision, and what actions the State agency should 
take to ensure that it or the blood donation facility is in compliance 
with these rules.
    (g) Safeguards to ensure confidentiality of blood donor records. We 
will require assurance that authorized persons have established and 
continue to maintain adequate safeguards to protect the confidentiality 
of both address information received from the Blood Donor Locator 
Service and related blood donor records. The authorized person must, to 
the satisfaction of the Secretary--
    (1) Establish and maintain a system for standardizing records which 
includes the reasons for requesting the addresses of blood donors, dates 
of the requests, and any disclosures of address information;
    (2) Store blood donors' addresses received from the Blood Donor 
Locator Service and all related blood donor records in a secure area or 
place that is physically safe from access by persons other than those 
whose duties and responsibilities require access;
    (3) Restrict access to these records to authorized employees and 
officials who need them to perform their official duties related to 
notifying blood donors who are or may be infected with the human 
immunodeficiency virus that they may need medical care and treatment;
    (4) Advise all personnel who will have access to the records of the 
confidential nature of the information, the safeguards required to 
protect the information, and the civil and criminal sanctions for 
unauthorized use or disclosure of the information;
    (5) Destroy the address information received from the Blood Donor 
Locator Service, as well as any records established in connection with 
the request which indicate directly or indirectly the identity of the 
individual, after notifying or attempting to notify the donor at the 
address obtained from the Blood Donor Locator Service; and
    (6) Upon request, report to us the procedures established and 
utilized to ensure the confidentiality of address information and 
related blood donor records. We reserve the right to make onsite 
inspections to ensure that these procedures are adequate and are being 
followed and to request such information as we may need to ensure that 
the safeguards required in this section are being met.
    (h) Unauthorized disclosure. Any official or employee of the Federal 
Government, a State, or a blood donation facility who discloses blood 
donor information, except as provided for in this section or under a 
provision of law, will be subject to the same criminal penalty as 
provided in section 7213(a) of the Internal Revenue Code of 1986 for the 
unauthorized disclosure of tax information.

[56 FR 66565, Dec. 24, 1991; 57 FR 956, Jan. 9, 1992]
Pt. 404