[Analytical Perspectives]
[Information Technology Investments]
[22. Program Performance Benefits from Major Information Technology Investments]
[From the U.S. Government Publishing Office, www.gpo.gov]



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                   INFORMATION TECHNOLOGY INVESTMENTS

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  22.  PROGRAM PERFORMANCE BENEFITS FROM MAJOR INFORMATION TECHNOLOGY 
                               INVESTMENTS

                                                                                Table 22-1.  IT Performance Table
                                                                           (Budget Authority, in Millions of Dollars)
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                                                                       1998       1999       2000      Mission Area of Agency Strategic Plan
                    Agency: Program or Project                        Actual    Estimate   Proposed  that is Supported by this Investment \1\             Program Performance Benefits
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Agriculture: Common Computing Environment                                90         50         90    Farm and Foreign Agricultural Service,    Allows ``one-stop service'' for farmers at local
                                                                                                      Rural Development, and Natural            Department offices.
                                                                                                      Resources and Environment
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  Development, Modernization and Enhancement \2\                         90         50         90
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  Steady State \3\                                                        0          0          0
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Agriculture: Field Automation and Information Management                  7.8       11.9       12.1  Food Safety                               Ensures that the nations food supply of meat,
                                                                                                                                                poultry and egg products is safe, wholesome, and
                                                                                                                                                correctly labeled and packaged.
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  Development, Modernization and Enhancement                              7.8       11.9       12.1
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  Steady State                                                            0          0          0
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Agriculture: Integrated System Acquisition Project                       10.4        6.1        8.6  Marketing and Regulatory Programs         Facilitates the development of safe and effective
                                                                                                                                                veterinary biologics, biotechnology-derived
                                                                                                                                                products, and other scientific methods for the
                                                                                                                                                benefit of agricultural producers and consumers
                                                                                                                                                and to protect the health of American
                                                                                                                                                agriculture.
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  Development, Modernization and Enhancement                             10.4        6.1        8.6
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  Steady State                                                            0          0          0
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Agriculture: Forest Service Infrastructure Modernization                113.6      100.1      101.9  Natural Resources and the Environment     Ensuring an efficient and effective
                                                                                                                                                infrastructure that supports public and
                                                                                                                                                administrative uses of national forest system
                                                                                                                                                lands.
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  Development, Modernization and Enhancement                             65.3       67.7       30.6
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  Steady State                                                           48.3       32.4       71.3
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Commerce: Advanced Weather Interactive Processing System                112         85         61    Strengthen and safeguard the nation's     Improve the speed and accuracy of weather
                                                                                                      economic infrastructure                   warnings and forecasts and reduce the number of
                                                                                                                                                National Weather Service offices from over 300
                                                                                                                                                to 121.
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  Development, Modernization and Enhancement                            107         73         23
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  Steady State                                                            5         12         38
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Commerce: Census 2000                                                   148        148        280    Economic Infrastructure and Science,      Reduces errors, the number of temporary employees
                                                                                                      Technology, and Information               needed, and publication costs.
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  Development, Modernization and Enhancement                            148        148        280
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  Steady State                                                            0          0          0
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Defense: Defense Message System                                          89.1      110.9      111.7  Supports the warfighter.                  Provides timely, reliable, accountable, and
                                                                                                                                                secure messaging and electronic mail directory
                                                                                                                                                services to tactical, organizational, and
                                                                                                                                                individual users.
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  Development, Modernization and Enhancement                             89.1      110.9      111.7
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  Steady State                                                            0          0          0
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Defense: Composite Health Care System II                                  0.3        0.3        0.3  Maintain combat readiness while seeking   Provides for integration and communication of
                                                                                                      efficiencies and improved operating       critical medical information to deliver health
                                                                                                      procedures.                               care for the service members, retirees, and
                                                                                                                                                family members. Includes patient care
                                                                                                                                                management, computer based patient records, as
                                                                                                                                                well as other health and administrative
                                                                                                                                                requirements.
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  Development, Modernization and Enhancement                               .3         .3         .3
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  Steady State                                                            0          0          0
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Defense: Global Command and Control System                               86.7      119.1      122.6  Supports the warfighter.                  Significantly improves the ability to manage and
                                                                                                                                                execute crisis and contingency operations.
                                                                                                                                                Provides a fused, real-time, true picture of the
                                                                                                                                                battlespace and delivers information when,
                                                                                                                                                where, and how it is needed.
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  Development, Modernization and Enhancement                             86.7      119.1      122.6
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  Steady State                                                            0          0          0
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Education: Direct Student Lending                                       168        225.1      297.3  Access to Higher Education                Supports loan origination and servicing of a
                                                                                                                                                portfolio that will grow to almost $60 billion
                                                                                                                                                in FY 2000.
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  Development, Modernization and Enhancement                              7.8       18.3        9.5
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  Steady State                                                          160.2      206.8      287.8
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Education: National Student Loan Data System                             25.8       39.9       53    Access to Higher Education                Improves the Government's collection of defaulted
                                                                                                                                                loans and integrity of participating
                                                                                                                                                institutions.
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  Development, Modernization and Enhancement                              6.4        5.9        4.7
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  Steady State                                                           19.4       34.0       48.3
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Education: PELL Grant Systems                                             5.5        9.9        8.4  Access to Higher Education                Distributes grant funds to institutions and
                                                                                                                                                supports sound financial management.
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  Development, Modernization and Enhancement                              1.0        1.3        1.2
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  Steady State                                                            4.5        8.6        7.2
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Education: Federal Family Education Loan Data System                     15         22.1       27.3  Access to Higher Education                Improves the Government's collection of defaulted
                                                                                                                                                loans.
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  Development, Modernization and Enhancement                              2.6        7.2       12.9
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  Steady State                                                           12.4       14.9       14.4
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Education: Student Aid Application System                                59         64.3       71.9  Access to Higher Education                Assists institutions and students by providing a
                                                                                                                                                standardized way to determine financial aid
                                                                                                                                                eligibility.
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  Development, Modernization and Enhancement                              7.9        9.3       15.0
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  Steady State                                                           51.1       55.0       56.9
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Education: Constituent Communications                                    29.2       33.8       43.1  Access to Higher Education                Facilitates transfer of information, program
                                                                                                                                                data, and funds transfers between the Department
                                                                                                                                                and parents, students and institutions.
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  Development, Modernization and Enhancement                              4.1        4.3        5.9
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  Steady State                                                           25.1       29.5       37.2
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Education: Savings from Student Aid Delivery Modernization               -9.8      -20.6      -48.4  Access to Higher Education                Reflects net savings realized from investments
                                                                                                                                                across all student aid systems.
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Energy: Business Management Information System                            1          3         16    Financial Management                      This system will provide capabilities for
                                                                                                                                                enhanced data sharing, validity, and
                                                                                                                                                availability to meet the financial and business
                                                                                                                                                information needs for the Department's business
                                                                                                                                                areas.
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Development, Modernization and Enhancement                                1          3         16
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  Steady State                                                            0          0          0
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Energy: Replacement Telecommunication System                             33         31         28    Infrastructure                            This system provides hardware infrastructure to
                                                                                                                                                support site electronic communications
                                                                                                                                                requirements.
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  Development, Modernization and Enhancement                              0          0          0
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  Steady State                                                           33         31         28
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Health and Human Services: FDA--Electronic Regulatory Submission         24.9       33.0       33.1  Pre-Market Drug Approval (Prescription    Develops and updates IT infrastructure to allow,
 and Review Program Level \4\                                                                         Drug User Fee)                            by FY 2002, the paperless receipt and processing
                                                                                                                                                of Investigational new Drugs and New Drug
                                                                                                                                                Applications/Biologic License Applications.
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Health and Human Services: NIH/National Library of Medicine               2.5        3.3        3.6  Improve Access to Medical Information     Improves and delivers 24 hour public access to
 Medline                                                                                                                                        medical information, and assists researchers and
                                                                                                                                                health care professionals in locating up-to-date
                                                                                                                                                worldwide health information. By making Medline
                                                                                                                                                available via the Internet, the cost to users of
                                                                                                                                                performing a search has decreased from $3.00 per
                                                                                                                                                search to less than a penny.
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  Development, Modernization and Enhancement                               .9        1.5        1.6
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  Steady State                                                            1.6        1.8        2.0
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Health and Human Services: Federal Parent Locator Service (FPLS),        29         28.9       30.6  Expanded FPLS supports the agency         Assists States in locating non-custodial parents
 including the National Directory of New Hires (NDNH) and the                                         mission of promoting parental             in interstate child support cases by matching
 Federal Case Registry (FCR)                                                                          responsibility by meeting Federal         new hire, quarterly wage, and unemployment
                                                                                                      obligations under welfare reform.         insurance claim records contained in the NDNH
                                                                                                                                                with child support case/order information
                                                                                                                                                contained in the FCR. This system is expected to
                                                                                                                                                increase child support collections by billions
                                                                                                                                                of dollars over the next ten years. Already, the
                                                                                                                                                expanded FPLS has returned location information
                                                                                                                                                to the States on 1.2 million non-custodial
                                                                                                                                                parents in interstate cases.
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  Development, Modernization and Enhancement                             25.1       21.2       19.8
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  Steady State                                                            3.9        7.7       10.8
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Housing and Urban Development: Financial Management Support              57.3       22.2       29.7  Improve program integrity                 Provides for further financial system integration
                                                                                                                                                and improved data quality and standardization of
                                                                                                                                                data and work processes.
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Housing and Urban Development: Non-Financial HUD 2020 Initiatives        20.8        2.9       17.1  Improve program integrity                 Provides for system design and development to
                                                                                                                                                establish the Enforcement Center, Real Estate
                                                                                                                                                Assessment Center, and other HUD Reform
                                                                                                                                                initiatives.
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Housing and Urban Development: Other Key Information Projects            58.4       20.5       23.3  Improve customer service                  Improve customer service by using the internet
                                                                                                                                                and electronic data interchange technology.
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Interior: Automated Land Management Records System                       33         35         19    Serve current and future citizens.        Improves the quality of, and access to, land,
                                                                                                                                                resources, and title information for public land
                                                                                                                                                managers and adjacent land owners.
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  Development, Modernization and Enhancement                             21         17          5
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  Steady State                                                           12         18         14
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Interior: Trust Fund Accounting System                                    6.8        9.7       14.9  Ensure proper and efficient discharge of  Meets trust responsibility to American Indians
                                                                                                      the Secretary's Trust Fund                by: Properly accounting for and investing all
                                                                                                      responsibilities to Indian Tribes and     trust fund monies; preparing accurate and timely
                                                                                                      individual Indians                        reports to all account holders concerning funds
                                                                                                                                                distribution; maintaining complete, accurate and
                                                                                                                                                timely data regarding funds disbursements to
                                                                                                                                                Individual Indian Money (IIM) account holders;
                                                                                                                                                and maximizing service delivery.
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  Development, Modernization and Enhancement                              6.8        9.7       16.4
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  Steady State                                                            0          0          0
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Interior: Trust Asset Accounting and Management System (TAAMS)            3.3        2.4       15.3  Ensure proper and efficient discharge of  Meets responsibility to American Indians by:
                                                                                                      the Secretary's Trust Assets              Properly accounting for all trust assets--land,
                                                                                                      responsibilities to Indian Tribes and     resources, ownership. preparing accurate and
                                                                                                      individual Indians.                       timely reports to tribes and individual Native
                                                                                                                                                Americans concerning land ownership and
                                                                                                                                                resources management; and providing timely data
                                                                                                                                                regarding ownership and lease of Indian lands.
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  Development, Modernization and Enhancement                              3.3        2.4       15.3
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  Steady State                                                            0          0          0
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Interior: Royalty Management Program Reengineering (RMP)                  1          5         15    Provide timely, accurate, and cost--      Ensures that all revenues from Federal and Indian
                                                                                                      effective mineral royalty collection      oil and gas leases are accurately collected,
                                                                                                      and disbursement services.                accounted for, verified and disbursed in a
                                                                                                                                                timely manner back to the Office of the Special
                                                                                                                                                Trustee. Improves the oil companies compliance
                                                                                                                                                with lease terms, regulations, and laws.
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  Development, Modernization and Enhancement                              1          5         15
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  Steady State                                                            0          0          0
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Justice: Integrated Automated Fingerprinting Identification System       98         65         27    Assistance to Tribal, State, and Local    Allows the FBI to process routine identification
                                                                                                      law enforcement agencies                  requests in 24 hours and urgent requests in two
                                                                                                                                                hours.
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  Development, Modernization and Enhancement                             91         61          0
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  Steady State                                                            7          4         27
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Justice: National Criminal Information Center 2000                       17         19          8    Assistance to Tribal, State, and Local    Provides law enforcement agencies across the
                                                                                                      law enforcement agencies                  country real-time access to sophisticated
                                                                                                                                                databases on criminals and criminal activity.
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  Development, Modernization and Enhancement                             17         19          0
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  Steady State                                                            0          0          8
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Justice: Information Sharing.                                             5         62         65    Investigation and Prosecution of          Promotes sharing of investigative data across the
                                                                                                      Criminal Offenses                         FBI.
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  Development, Modernization and Enhancement                              5         62         59
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  Steady State                                                            0          0          6
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Labor: ERISA Filing Acceptance System.                                   11          9          6    ........................................  Increases the speed, accuracy, and integrity of
                                                                                                                                                information that three agencies use to safeguard
                                                                                                                                                private pensions and health care.
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  Development, Modernization and Enhancement                             11          9          0
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  Steady State                                                            0          0          6
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State: Diplomatic and Consular Systems Modernization.                   259.6      290        236    Support embassies worldwide               Improves delivery and management of information
                                                                                                                                                required by diplomatic and consular officers
                                                                                                                                                overseas to support the Nation's foreign policy
                                                                                                                                                goals and ensure U.S. border security.
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  Development, Modernization and Enhancement                            181.6      207        148
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  Steady State                                                           78         83         88
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Transportation: Display System Replacement \5\                          207        179        121.6  Safety                                    Reduce the rate of operational errors and pilot
                                                                                                                                                deviations in 1999 from the 1994 base line. By
                                                                                                                                                2007, reduce the number of fatal aviation
                                                                                                                                                accidents per 100,000 departures by 80%.
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  Development, Modernization and Enhancement                            203.3      173.6       85.7
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  Steady State                                                            3.7        5.4       35.9
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Transportation: Standard Terminal Automation Replacement System         128.3      201.3      194.3  Mobility                                  Increase system capacity attributable to airport
                                                                                                                                                infrastructure at the 50 busiest airports by .5%
                                                                                                                                                annually over the 1998 baseline.
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  Development, Modernization and Enhancement                            127.1      199.2      188.9
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  Steady State                                                            1.2        2.1        5.4
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Transportation: Wide Area Augmentation System                           147.6       96.9      116.5  Safety/Mobility                           Reduce the rate of operational errors and pilot
                                                                                                                                                deviations in 1999 from the 1994 base line. By
                                                                                                                                                2007, reduce the number of fatal aviation
                                                                                                                                                accidents per 100,000 departures by 80%.
                                                                                                                                                Increase the number of landing approaches using
                                                                                                                                                GPS technology by 500.
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  Development, Modernization and Enhancement                            146.7       95.7      114.4
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  Steady State                                                             .9        1.2        2.1
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Treasury: Information Technology Investments                            295        211      \6\ 0    Modernize IRS IT to increase timeliness   Provides advanced funding for redesign of tax
                                                                                                      and accuracy of processing.               administration systems and operations, improving
                                                                                                                                                the timeliness and quality of taxpayer data, and
                                                                                                                                                thereby significantly enhancing customer service
                                                                                                                                                and collection activities. Increases automated
                                                                                                                                                calls answered from 16 million to 30 million.
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Treasury: Treasury Communications System                                221        239        200    Supports all mission areas                Provides secure data transmission and information
                                                                                                                                                services worldwide for Treasury bureaus.
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  Development, Modernization and Enhancement                              0          0          0
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  Steady State                                                          221        239        200
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Treasury: Automated Commercial Environment                               15          8       \7\0    Trade compliance                          Supports business process redesign, systems
                                                                                                                                                architecture, development, and implementation
                                                                                                                                                for systems to replace Custom's Automated
                                                                                                                                                commercial systems.
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  Development, Modernization and Enhancement                             15          8          0
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  Steady State                                                            0          0          0
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Veterans Affairs: VA Medical Enrollment System                           16         10         13    Medical                                   Allows automation of veterans' eligibility status
                                                                                                                                                and tracking of veteran demographics.
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  Development, Modernization and Enhancement                              3         10          1
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  Steady State                                                           13          0         12
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Veterans Affairs: VISTA Clinical Medical Data System                    293        305        351    Medical                                   Supports day-to-day computer operations at local
                                                                                                                                                healthcare facilities.
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  Development, Modernization and Enhancement                            117        122        140
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  Steady State                                                          176        183        211
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Environmental Protection Agency: Toxic Release Inventory System           8          8          8    The Public's Right to Know                Helps to improve the environment by maintaining
                                                                                                                                                data related to certain toxic chemical uses. The
                                                                                                                                                data are available to EPA staff, State and local
                                                                                                                                                governments, educational institutions, industry,
                                                                                                                                                environmental and public interest groups, and
                                                                                                                                                the general public. This allows for search
                                                                                                                                                requests to be fulfilled within 48 hours 95
                                                                                                                                                percent of the time.
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  Development, Modernization and Enhancement                              0          0          0
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  Steady State                                                            8          8          8
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National Aeronautics and Space Administration: Earth Observing          206.6      206.2      186.8  Earth Science                             Supports spacecraft control, science data
 System Data Information System                                                                                                                 processing, and Earth science data management,
                                                                                                                                                archiving, and distribution of data which is
                                                                                                                                                growing at a rate of 2100 gigabytes per day. The
                                                                                                                                                spaceflight missions and instruments will map
                                                                                                                                                the Earth and support detailed studies of
                                                                                                                                                geophysical processes.
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  Development, Modernization and Enhancement                            134.3      129.9      104.6
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  Steady State                                                           72.3       76.3       82.2
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General Services Administration: FTS2001 Program                         10          9          0    Promote Responsible Asset Management and  Beginning in 1999, this program will offer the
                                                                                                      Excel at Customer Service. Meet U.S.      Federal Government low-cost, state-of-the-art,
                                                                                                      Government Telecommunicatins needs into   integrated voice, data, and long-distance
                                                                                                      the 21st Century.                         telecommunications. Replaces the FTS2000
                                                                                                                                                contracts for similar services that expired in
                                                                                                                                                1998. GSA expects to significantly increase the
                                                                                                                                                savings we've realized under FTS2000, which has
                                                                                                                                                the best prices in the business.
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  Development, Modernization and Enhancement                              0          0          0
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  Steady State                                                           10          9          0
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General Services Administration:Pegasys (CFO Financial Management         7          9          0    Promote Responsible Asset Management,     Pegasys will replace the old GSA Financial
 System)                                                                                              Excel at Customer Service, Anticipate     Management System and its subsystems with an
                                                                                                      future workforce needs.                   agencywide integrated financial management
                                                                                                                                                system.
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  Development, Modernization and Enhancement                              7          9          0
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  Steady State                                                            0          0          0
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Nuclear Regulatory Commission: Agency Document Access and                 7          3.7        2.2  Management and Support                    Implements workprocess improvement review and
 Management System                                                                                                                              increases staff efficiency through improved
                                                                                                                                                information access and elimination of redundant
                                                                                                                                                data entry. Reduces maintenance costs by
                                                                                                                                                replacing aging legacy hardware and minimizing
                                                                                                                                                custom software.
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  Development, Modernization and Enhancement                              7          3.7        0
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  Steady State                                                            0          0          2.2
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Nuclear Regulatory Commission: Reactor Program System                     1.4        1          1.1  Nuclear Reactor Safety                    Provides comprehensive, timely and accurate
                                                                                                                                                integration of inspection, licensing and other
                                                                                                                                                reactor regulation information, and the
                                                                                                                                                associated analytical capability to more
                                                                                                                                                effectively evaluate reactor program oversight
                                                                                                                                                and plant performance. Provides higher levels of
                                                                                                                                                efficiency and reduced longer-term costs by
                                                                                                                                                replacing ten legacy sytems.
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  Development, Modernization and Enhancement                              1.1         .6         .7
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  Steady State                                                             .3         .4         .4
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US Agency for International Development: IT Infrastructure and           58.3       36.7       42.3  Support all AID mission areas             Supports world-wide bilateral development by
 Office Automation                                                                                                                              expanding technical and managerial capacities.
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  Development, Modernization and Enhancement                              5.9        1.4        0
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  Steady State                                                           52.4       35.3       42.3
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Interagency: Land Mobile Radio Narrowbanding \8\                          0        130        149.1  Meet wireless communication needs of      Allows a 50-percent increase in number of radios
                                                                                                      Federal Public Safety Community           that can operate in current spectrum, promoting
                                                                                                                                                interoperability among users.
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\1\ Mission areas should be consistent with the major functions and operations identified in the agency's strategy and annual performance plans.
 
\2\ Development, Modernization, and Enhancement Costs include program costs for new systems, changes or modifications to existing systems that improve capability or performance, changes
  mandated by the Congress or agency leadership, personnel costs for project management, and direct support.
 
\3\ Steady State Costs include the costs of maintenance and operations at current capability and performance levels including costs for personnel, maintenance of existing information systems,
  corrective software maintenance, voice and data communications maintenance, and replacement of broken IT equipment.
 
\4\ User Fees from the Prescription Drug User Fee act account for the majority of dollars in each of the three years: FY 1998 User Fees $16.3 million and BA of $8.6 million, FY 1999 user Fees
  of $23.5 million and BA of $9.5 million, FY 2000 User Fees of $23.5 million and BA of $9.6 million.
 
\5\ The expenditure for the FAA Air Traffic Control system Modernization for 1999 is approximately $1,342 million, of which $700 million is spent on radars, facilities construction and
  improvements, safety upgrades, and security measures. The system listed under Transportation in this table represent the three largest IT acquisitions related to the system modernization.
 
\6\ FY 1998 and FY 1999 resources will cover program levels through FY 2000. The Administration is seeking an advanced appropriation of $325 million for FY 2001.
\7\ The Administration is seeking an advanced appropriation of $163 million for FY 2001.
\8\ Funds identified from Departments of Justice, Treasury, Transportation, and Interior.