[Congressional Bills 119th Congress]
[From the U.S. Government Publishing Office]
[S. 4322 Introduced in Senate (IS)]

<DOC>






119th CONGRESS
  2d Session
                                S. 4322

 To update the 21st Century Communications and Video Accessibility Act 
                                of 2010.


_______________________________________________________________________


                   IN THE SENATE OF THE UNITED STATES

               April 16 (legislative day, April 14), 2026

 Mr. Markey (for himself and Mr. Lujan) introduced the following bill; 
    which was read twice and referred to the Committee on Commerce, 
                      Science, and Transportation

_______________________________________________________________________

                                 A BILL


 
 To update the 21st Century Communications and Video Accessibility Act 
                                of 2010.

    Be it enacted by the Senate and House of Representatives of the 
United States of America in Congress assembled,

SECTION 1. SHORT TITLE; TABLE OF CONTENTS.

    (a) Short Title.--This Act may be cited as the ``Communications, 
Video, and Technology Accessibility Act of 2026''.
    (b) Table of Contents.--The table of contents for this Act is as 
follows:

Sec. 1. Short title; table of contents.
            TITLE I--CLOSED CAPTIONING AND AUDIO DESCRIPTION

Sec. 101. Definitions.
Sec. 102. Closed captioning.
Sec. 103. Audio description.
Sec. 104. Technical and conforming amendments relating to economic 
                            burden.
Sec. 105. Sign language in video programming.
Sec. 106. Closed Captioning, Audio Description, and Sign Language 
                            Advisory Committee.
Sec. 107. Inquiries and reports to Congress.
                  TITLE II--VIDEO PLAYBACK APPARATUSES

Sec. 201. Video playback apparatuses.
                   TITLE III--COMMUNICATIONS SERVICES

Sec. 301. Video conferencing.
Sec. 302. Relay services.
Sec. 303. National DeafBlind equipment distribution program.
                       TITLE IV--CUSTOMER SERVICE

Sec. 401. Usability of advanced communication and video programming 
                            services.
                      TITLE V--EMERGING TECHNOLOGY

Sec. 501. Emerging technology.
                  TITLE VI--ENFORCEMENT AND REPORTING

Sec. 601. Accessibility enforcement.
Sec. 602. Accessibility complaint reporting.

            TITLE I--CLOSED CAPTIONING AND AUDIO DESCRIPTION

SEC. 101. DEFINITIONS.

    (a) Video Programming Accessibility Definitions.--Section 713 of 
the Communications Act of 1934 (47 U.S.C. 613) is amended--
            (1) by redesignating subsection (h) as subsection (a);
            (2) by moving subsection (a), as so redesignated, so that 
        it appears immediately before subsection (b); and
            (3) in subsection (a), as so redesignated--
                    (A) in paragraph (1)--
                            (i) by striking ``television program's key 
                        visual elements'' and inserting ``the key 
                        visual elements of a video program or consumer 
                        generated media''; and
                            (ii) by striking ``the program's dialogue'' 
                        and inserting ``the dialogue of the program or 
                        media'';
                    (B) by striking paragraph (2); and
                    (C) by inserting after paragraph (1) the following:
            ``(2) Live programming.--The term `live programming' has 
        the meaning given the term in section 79.1 of title 47, Code of 
        Federal Regulations, or any successor regulation.
            ``(3) Near-live programming.--The term `near-live 
        programming' has the meaning given the term in section 79.1 of 
        title 47, Code of Federal Regulations, or any successor 
        regulation.
            ``(4) Online video programming.--The term `online video 
        programming' means video programming delivered using internet 
        protocol or any successor protocol.
            ``(5) Prerecorded programming.--The term `prerecorded 
        programming' has the meaning given the term in section 79.1 of 
        title 47, Code of Federal Regulations, or any successor 
        regulation.
            ``(6) Video programming.--The term `video programming'--
                    ``(A) means programming by, or generally considered 
                comparable to programming provided by, a television 
                broadcast station or nonbroadcast network, including 
                programming delivered using internet protocol or any 
                successor protocol;
                    ``(B) includes--
                            ``(i) programming provided on demand at the 
                        request of a viewer; and
                            ``(ii) programming streamed live or at a 
                        prescribed time or times to all or a subset of 
                        viewers; and
                    ``(C) does not include consumer generated media.''.
    (b) Disability.--In this Act, the term ``disability'' has the 
meaning given the term in section 3 of the Americans with Disabilities 
Act of 1990 (42 U.S.C. 12102).

SEC. 102. CLOSED CAPTIONING.

    Section 713 of the Communications Act of 1934 (47 U.S.C. 613) is 
amended--
            (1) by redesignating subsections (d) through (g) as 
        subsections (e) through (h), respectively;
            (2) in subsection (c)--
                    (A) in the heading, by striking ``Deadlines'' and 
                inserting ``Requirements'';
                    (B) in paragraph (1), in the heading, by striking 
                ``In general'' and inserting ``Deadlines for television 
                programming captions''; and
                    (C) by striking paragraphs (2) and (3) and 
                inserting the following:
            ``(2) Closed captioning regulations for online video 
        programming and consumer generated media.--
                    ``(A) Closed captioning regulations for new online 
                video programming.--Not later than 12 months after the 
                date of submission of the recommendations to the 
                Commission under section 106(d)(1) of the 
                Communications, Video, and Technology Accessibility Act 
                of 2026, the Commission shall revise its regulations, 
                taking into account those recommendations, to require 
                all online video programming that is first made 
                available on or after the effective date of the revised 
                regulations to be fully accessible through the 
                provision, receipt, and display of closed captioning, 
                except as provided in subsection (e).
                    ``(B) Schedule.--The regulations revised under 
                subparagraph (A) shall include an appropriate schedule 
                of deadlines, the earliest of which shall be not less 
                than 2 years after the effective date of the revised 
                regulations and the latest of which shall be not more 
                than 6 years after that effective date, for the 
                provision, receipt, and display of closed captioning on 
                online video programming that is first made available 
                on or after the effective date of the revised 
                regulations.
                    ``(C) Requirements for regulations.--The 
                regulations revised under subparagraph (A)--
                            ``(i) shall ensure that English-language 
                        and Spanish-language online video programming 
                        that is first made available on or after the 
                        effective date of the revised regulations is 
                        fully accessible through the provision, 
                        receipt, and display of closed captions in the 
                        original language of the audio track of the 
                        programming;
                            ``(ii) shall define the categories of 
                        entities involved in the delivery of online 
                        video programming and apportion the 
                        responsibilities for the provision, quality, 
                        pass-through, and rendering of closed captions 
                        among such entities to ensure that closed 
                        caption data--
                                    ``(I) remains with the video 
                                programming to which the data is added; 
                                and
                                    ``(II) is distributed in common 
                                formats so that closed captions can be 
                                exhibited intact by all other entities 
                                that subsequently make the programming 
                                available to viewers;
                            ``(iii) may not distinguish between full-
                        length programming and video clips; and
                            ``(iv) for the purposes of determining 
                        closed captioning obligations under this 
                        section and assessing compliance with 
                        regulations of the Commission governing the 
                        quality of closed captioning, including under 
                        section 79.1 of title 47, Code of Federal 
                        Regulations, shall treat any video programming 
                        that was live programming or near-live 
                        programming at the time that it was initially 
                        made available to viewers as prerecorded 
                        programming if it is again made available to 
                        viewers more than 48 hours after its initial 
                        availability.
                    ``(D) Closed captioning regulations for older 
                online video programming and on consumer generated 
                media.--
                            ``(i) In general.--Not later than 12 months 
                        after the date of submission of the 
                        recommendations to the Commission under section 
                        106(d)(1) of the Communications, Video, and 
                        Technology Accessibility Act of 2026, the 
                        Commission shall prescribe regulations, taking 
                        into account those recommendations, to 
                        maximize, through the provision, receipt, and 
                        performance of closed captioning, the 
                        accessibility of--
                                    ``(I) online video programming that 
                                was first made available before the 
                                effective date of the revised 
                                regulations under subparagraph (A) of 
                                this paragraph; and
                                    ``(II) consumer generated media.
                            ``(ii) Requirement for consumer generated 
                        media.--In prescribing regulations for consumer 
                        generated media under clause (i)(II), the 
                        Commission shall require that an entity engaged 
                        in making available consumer generated media, 
                        whether or not the entity is also engaged in 
                        making available video that is not consumer 
                        generated media, provides--
                                    ``(I) authoring tools that permit 
                                users who post videos on the entity's 
                                platform to add closed captions;
                                    ``(II) timely and effective notice, 
                                at or before the time of upload, to 
                                users who post videos on the entity's 
                                platform that such authoring tools are 
                                available for videos; and
                                    ``(III) guidance on how to use such 
                                authoring tools.
                    ``(E) Relation to previous requirements.--The 
                regulations revised or prescribed under subparagraphs 
                (A) and (D) may not impair or preclude the 
                applicability of, compliance with, or the enforcement 
                of the requirements under this section or the 
                regulations prescribed thereunder that were in effect 
                on the day before the date of enactment of the 
                Communications, Video, and Technology Accessibility Act 
                of 2026, including the requirement to provide closed 
                captioning on video programming that is published or 
                exhibited on television and subsequently delivered 
                using internet protocol or any successor protocol.'';
            (3) by inserting after subsection (c) the following:
    ``(d) Caption Quality Updates.--
            ``(1) In general.--Not later than 2 years after the date of 
        submission of the recommendations to the Commission under 
        section 106(d)(1) of the Communications, Video, and Technology 
        Accessibility Act of 2026, the Commission shall prescribe 
        regulations, taking into account those recommendations, that 
        extend the requirements for the quality of closed captions 
        under section 79.1 of title 47, Code of Federal Regulations, or 
        any successor regulations, to all online video programming and 
        consumer generated media for which closed captioning is 
        required to be provided under subsection (c) or the regulations 
        prescribed thereunder.
            ``(2) Regular updates.--Not later than 4 years after the 
        date of enactment of the Communications, Video, and Technology 
        Accessibility Act of 2026, and every 4 years thereafter, the 
        Commission shall--
                    ``(A) review its regulations and associated 
                deadlines pertaining to the quality of closed captions; 
                and
                    ``(B) as necessary, update the regulations and 
                associated deadlines described in subparagraph (A) to 
                reflect technological and methodological advances.''; 
                and
            (4) in subsection (e), as so redesignated--
                    (A) in the matter preceding paragraph (1), by 
                striking ``subsection (b)'' and inserting ``subsections 
                (b) and (c)''; and
                    (B) in paragraph (1), by striking ``provider or 
                owner of such programming'' and inserting ``entity 
                responsible for publishing, exhibiting, or making 
                available such programming.''.

SEC. 103. AUDIO DESCRIPTION.

    (a) In General.--Subsection (g) of section 713 of the 
Communications Act of 1934 (47 U.S.C. 613), as redesignated by section 
102, is amended--
            (1) in the heading, by striking ``Video'' and inserting 
        ``Audio''; and
            (2) by striking paragraphs (2), (3), and (4) and inserting 
        the following:
            ``(2) Audio description regulations for programming 
        published or exhibited on television.--
                    ``(A) In general.--Not later than 12 months after 
                the date of submission of the recommendations to the 
                Commission under section 106(d)(1) of the 
                Communications, Video, and Technology Accessibility Act 
                of 2026, the Commission shall revise its regulations, 
                taking into account those recommendations, to require 
                all video programming first published or exhibited on 
                television on or after the effective date of the 
                revised regulations to be fully accessible through the 
                provisions, receipt, and performance of audio 
                description.
                    ``(B) Requirements.--The regulations revised under 
                subparagraph (A)--
                            ``(i) shall ensure that all English-
                        language and Spanish-language video programming 
                        first published or exhibited on television on 
                        or after the effective date of the revised 
                        regulations, is fully accessible through the 
                        provision, receipt, and performance of audio 
                        description in the original language of the 
                        audio track of the programming in all 
                        designated market areas, except as provided in 
                        paragraph (5);
                            ``(ii) shall include an appropriate 
                        schedule of deadlines, the earliest of which 
                        shall be not less than 2 years after the 
                        effective date of the revised regulations and 
                        the latest of which shall be not more than 6 
                        years after that effective date, for the 
                        provision, receipt, and performance of audio 
                        described programming first published or 
                        exhibited on television on or after that 
                        effective date;
                            ``(iii) shall provide that audio described 
                        programming first published or exhibited on 
                        television on or after the effective date of 
                        the revised regulations shall be labeled and 
                        searchable or otherwise easily discoverable 
                        through navigation devices, apparatuses, 
                        applications, and other methods by which the 
                        programming is published or exhibited;
                            ``(iv) shall provide that to the extent 
                        there is an audio channel or audio track 
                        dedicated solely to making audio description 
                        available, video programming first published or 
                        exhibited on television on or after the 
                        effective date of the revised regulations with 
                        audio description shall be made available to 
                        the public on such channel or track, so long as 
                        it is achievable (as defined in section 
                        716(g)); and
                            ``(v) shall require any entity involved in 
                        the publishing or exhibiting of audio described 
                        programming on television that is first 
                        published or exhibited on or after the 
                        effective date of the revised regulations to 
                        provide contact information, consistent with 
                        section 79.1(i) of title 47, Code of Federal 
                        Regulations, or any successor regulation, for 
                        consumers to report problems related to audio 
                        description.
            ``(3) Audio description regulations for online video 
        programming and consumer generated media.--
                    ``(A) Audio description regulations for new online 
                video programming.--Not later than 18 months after the 
                date of submission of the recommendations to the 
                Commission under section 106(d)(1) of the 
                Communications, Video, and Technology Accessibility Act 
                of 2026, the Commission shall revise its regulations, 
                taking into account those recommendations, to require 
                all online video programming that is first made 
                available on or after the effective date of the revised 
                regulations to be fully accessible through the 
                provision, receipt, and performance of audio 
                description.
                    ``(B) Schedule.--The regulations revised under 
                subparagraph (A) shall include an appropriate schedule 
                of deadlines, the earliest of which shall be not less 
                than 2 years after the effective date of the revised 
                regulations and the latest of which shall be not more 
                than 6 years after that effective date, for the 
                provision, receipt, and performance of audio 
                description on online video programming that is first 
                made available on or after that effective date.
                    ``(C) Requirements for regulations.--The 
                regulations revised under subparagraph (A) shall--
                            ``(i) ensure that all English-language and 
                        Spanish-language online video programming that 
                        is first made available on or after the 
                        effective date of the revised regulations is 
                        fully accessible through the provision, 
                        receipt, and performance of audio description 
                        in the original language of the audio track of 
                        the programming;
                            ``(ii) define the categories of entities 
                        engaged in making available online video 
                        programming and apportion the responsibilities 
                        for the provision, quality, pass-through, and 
                        rendering of audio description among such 
                        entities to ensure that audio description 
                        data--
                                    ``(I) remains with the video 
                                programming to which the data is added; 
                                and
                                    ``(II) is distributed in common 
                                formats so that audio description can 
                                be exhibited intact by all other 
                                entities that subsequently make the 
                                programming available to viewers;
                            ``(iii) require, to the extent that an 
                        entity makes available to the public guides or 
                        listings of its online video programming, that 
                        the entity include information about the 
                        availability of audio description in those 
                        guides or listings to enable that programming 
                        to be searchable or easily discoverable through 
                        navigation devices, apparatuses, applications, 
                        and other methods on which the programming is 
                        made available;
                            ``(iv) shall provide that to the extent 
                        there is an audio channel or audio track 
                        dedicated solely to making audio description 
                        available, online video programming shall be 
                        provided on such channel or track, unless that 
                        is not achievable (as defined in section 
                        716(g)); and
                            ``(v) require entities engaged in making 
                        available audio described online video 
                        programming to provide contact information, 
                        consistent with section 79.4(c)(2)(iii) of 
                        title 47, Code of Federal Regulations, or any 
                        successor regulation, for end users to report 
                        problems related to audio description.
                    ``(D) Audio description regulations for older 
                online video programming and on consumer generated 
                media.--
                            ``(i) In general.--Not later than 18 months 
                        after the date of submission of the 
                        recommendations to the Commission under section 
                        106(d)(1) of the Communications, Video, and 
                        Technology Accessibility Act of 2026, the 
                        Commission shall prescribe regulations, taking 
                        into account those recommendations, to 
                        maximize, through the provision, receipt, and 
                        performance of audio description, the 
                        accessibility of--
                                    ``(I) online video programming that 
                                is first made available before the 
                                effective date of the revised 
                                regulations under subparagraph (A) of 
                                this paragraph; and
                                    ``(II) consumer generated media.
                            ``(ii) Requirement for consumer generated 
                        media.--In prescribing regulations for consumer 
                        generated media under clause (i)(II), the 
                        Commission shall require that an entity engaged 
                        in making available consumer generated media, 
                        whether or not the entity is also engaged in 
                        making available video that is not consumer 
                        generated media, provides--
                                    ``(I) authoring tools that permit 
                                users who post videos on the entity's 
                                platform to add closed captions;
                                    ``(II) timely and effective notice, 
                                at or before the time of upload, to 
                                users who post videos on the entity's 
                                platform that such authoring tools are 
                                available for videos; and
                                    ``(III) guidance on how to use such 
                                authoring tools.
            ``(4) Audio description quality.--
                    ``(A) In general.--Not later than 4 years after the 
                date of enactment of the Communications, Video, and 
                Technology Accessibility Act of 2026, the Commission 
                shall prescribe regulations to ensure the technical 
                quality of audio description on video programming, 
                including online video programming, and consumer 
                generated media as necessary to afford access to video 
                programming and consumer generated media that is 
                functionally equivalent to the access provided by the 
                visual components of the programming or media.
                    ``(B) Requirements.--The regulations prescribed 
                under subparagraph (A) shall require that audio 
                description--
                            ``(i) effectively convey key visual 
                        elements of the program or media;
                            ``(ii) when utilizing text-to-speech 
                        synthetic voices, effectively convey the visual 
                        content and vocal nuance of the program or 
                        media in a manner that is functionally 
                        equivalent to the ability of human voicing to 
                        convey the visual content and vocal nuance;
                            ``(iii) be edited, encoded, and delivered 
                        to the public in a manner that ensures 
                        consistency with the editing, encoding, and 
                        delivery of the non-description audio track of 
                        the programming or media; and
                            ``(iv) to the extent practicable, be 
                        provided for open subtitles in the same 
                        language as the audio or in other languages if 
                        the subtitles convey information relevant to 
                        the program or media that is not conveyed in 
                        the audio of the program or media.
                    ``(C) Compliance and enforcement.--For the purposes 
                of achieving compliance with and enforcement of the 
                requirements of this paragraph and the regulations 
                prescribed thereunder, the Commission shall prescribe 
                regulations that include the compliance and enforcement 
                procedures under section 79.1(g)(9) of title 47, Code 
                of Federal Regulations, or any successor regulation.
            ``(5) Audio description exemptions.--Notwithstanding 
        paragraphs (2) and (3)--
                    ``(A) the Commission may exempt by regulation from 
                the requirements under paragraphs (2) and (3) programs 
                or media, classes of programs or media, or services for 
                which the Commission has determined that the provision 
                of audio description would be economically burdensome 
                to an entity responsible for publishing, exhibiting, or 
                making available such programming or media; and
                    ``(B) an entity responsible for publishing, 
                exhibiting, or making available video programming or 
                consumer generated media may petition the Commission 
                for an exemption from the requirements under paragraphs 
                (2) and (3), and the Commission may grant the exemption 
                upon a showing that the requirement to include audio 
                description would be economically burdensome.''.
    (b) Technical and Conforming Amendments.--The Communications Act of 
1934 (47 U.S.C. 151 et seq.) is amended--
            (1) in title III (47 U.S.C. 301 et seq.)--
                    (A) in section 303(u) (47 U.S.C. 303(u))--
                            (i) in paragraph (1)(B)--
                                    (I) by striking ``video 
                                description'' and inserting ``audio 
                                description''; and
                                    (II) by striking ``section 713(f)'' 
                                and inserting ``section 713(g)''; and
                            (ii) by moving the left margin of that 
                        subsection and each paragraph, subparagraph, 
                        and clause therein 2 ems to the left; and
                    (B) in section 330(b) (47 U.S.C. 330(b)), by 
                striking ``video description'' each place the term 
                appears and inserting ``audio description''; and
            (2) in section 713 (47 U.S.C. 613), in subsection (a)(1), 
        as redesignated by section 101--
                    (A) in the paragraph heading, by striking ``Video 
                description'' and inserting ``Audio description''; and
                    (B) by striking ``video description'' and inserting 
                ``audio description''.

SEC. 104. TECHNICAL AND CONFORMING AMENDMENTS RELATING TO ECONOMIC 
              BURDEN.

    Subsection (f) of section 713 of the Communications Act of 1934 (47 
U.S.C. 613), as redesignated by section 102, is amended to read as 
follows:
    ``(f) Economically Burdensome.--For purposes of this section, the 
term `economically burdensome' means resulting in significant 
difficulty or expense. In determining whether the closed captions or 
audio description necessary to comply with the requirements of this 
section would be economically burdensome, the factors to be considered 
include--
            ``(1) the nature and cost of the closed captions or audio 
        description for the programming;
            ``(2) the impact on the operation of the provider or 
        program owner;
            ``(3) the financial resources of the provider or program 
        owner; and
            ``(4) the type of operations of the provider or program 
        owner.''.

SEC. 105. SIGN LANGUAGE IN VIDEO PROGRAMMING.

    Section 713 of the Communications Act of 1934 (47 U.S.C. 613) is 
amended by inserting before subsection (j) the following:
    ``(i) Sign Language Interpretation of Video Programming.--
            ``(1) In general.--Not later than 1 year after the date of 
        submission of the recommendations to the Commission under 
        section 106(d)(2) of the Communications, Video, and Technology 
        Accessibility Act of 2026, the Commission shall prescribe 
        regulations, taking into account those recommendations, to 
        require, in the case of video programming first published or 
        exhibited on television or first delivered using internet 
        protocol or any successor protocol on or after the effective 
        date of the regulations that includes the provision of sign 
        language, that the entity providing the programming ensure that 
        the sign language presentation is visible on the viewer's 
        screen throughout the programming pursuant to standards 
        established by the Commission.
            ``(2) Compliance and enforcement.--For the purposes of 
        achieving compliance with and enforcement of the requirements 
        of this subsection and the regulations prescribed thereunder, 
        the Commission shall prescribe regulations that include the 
        compliance and enforcement procedures under section 79.1(g)(9) 
        of title 47, Code of Federal Regulations, or any successor 
        regulation.''.

SEC. 106. CLOSED CAPTIONING, AUDIO DESCRIPTION, AND SIGN LANGUAGE 
              ADVISORY COMMITTEE.

    (a) Definitions.--
            (1) In general.--In this section:
                    (A) Advisory committee.--The term ``Advisory 
                Committee'' means the Closed Captioning, Audio 
                Description, and Sign Language Advisory Committee 
                established under subsection (b).
                    (B) Chair.--The term ``Chair'' means the Chairman 
                of the Commission.
                    (C) Commission.--The term ``Commission'' means the 
                Federal Communications Commission.
                    (D) Consumer generated media.--The term ``consumer 
                generated media'' has the meaning given the term in 
                section 3 of the Communications Act of 1934 (47 U.S.C. 
                153).
            (2) Terms defined in section 713 of the communications act 
        of 1934.--In this section, the terms ``audio description'', 
        ``live programming'', ``near-live programming'', ``online video 
        programming'', ``prerecorded programming'', and ``video 
        programming'' have the meanings given those terms in section 
        713 of the Communications Act of 1934 (47 U.S.C. 613), as 
        amended by this title.
    (b) Establishment.--Not later than 60 days after the date of 
enactment of this Act, the Chair shall establish an advisory committee 
to be known as the ``Closed Captioning, Audio Description, and Sign 
Language Advisory Committee''.
    (c) Membership.--The Chair shall appoint individuals who have the 
technical knowledge and engineering expertise to serve on the Advisory 
Committee in the fulfillment of its duties, including the following:
            (1) Individual representatives, or representatives of 
        national organizations, including broadcasters and multichannel 
        video programming distributors (as defined in section 602 of 
        the Communications Act of 1934 (47 U.S.C. 522)), engaged in 
        making available video programming, including online video 
        programming.
            (2) Individual representatives, or representatives of 
        national organizations, of vendors, developers, and 
        manufacturers of systems, facilities, information technology 
        equipment, and consumer electronics for the provision of video 
        programming, including online video programming.
            (3) Individuals with expertise generating consumer 
        generated media.
            (4) Representatives of national organizations representing 
        individuals with disabilities and older Americans.
            (5) Representatives of service agencies engaged in the 
        provision of captioning and audio description for video 
        programming, including online video programming.
            (6) Academic experts or representatives of research 
        institutes with expertise on closed captioning and audio 
        description.
            (7) Individuals with expertise that can contribute to 
        standards for the display of sign language interpretation on 
        video programming.
            (8) Other individuals with technical and engineering 
        expertise, as the Chair determines appropriate.
    (d) Development of Recommendations.--
            (1) Closed captioning and audio description 
        recommendations.--Not later than 180 days after the date of 
        establishment of the Advisory Committee under subsection (b), 
        the Advisory Committee shall develop and submit to the 
        Commission recommendations that include the following:
                    (A) A recommended schedule of deadlines for the 
                provision of closed captioning and audio description on 
                online video programming.
                    (B) Identification of, and recommendations for, the 
                protocols and technical capabilities, standards, and 
                procedures needed to enable responsible entities to 
                reliably provide, receive, and display closed captions 
                and audio description of online video programming.
                    (C) A recommendation for any regulations that may 
                be necessary to ensure compatibility between online 
                video programming and apparatuses and navigation 
                devices capable of receiving and displaying such 
                programming in order to facilitate access to closed 
                captions and audio description.
                    (D) Identification of the categories of entities 
                involved in the delivery of online video programming, 
                along with a recommendation on how to apportion the 
                responsibilities for the provision, quality, pass-
                through, and display of closed captions and the 
                provision, quality, pass-through, and performance of 
                audio description among those entities to ensure full 
                access by viewers.
                    (E) A recommendation for defining metrics and 
                thresholds to be used for measuring--
                            (i) the accuracy, synchronicity, 
                        completeness, and placement of closed captions 
                        for live programming as necessary to afford 
                        access to video programming that is 
                        functionally equivalent to the access provided 
                        by the audio track, with minimum thresholds 
                        that are neutral to different modalities for 
                        creating closed captions; and
                            (ii) the quality of audio description as 
                        necessary to afford access to video programming 
                        that is functionally equivalent to the access 
                        provided visually with minimum thresholds that 
                        are neutral to different modalities for 
                        creating audio description.
                    (F) A recommendation for the achievability of 
                making audio description available on a dedicated audio 
                channel.
                    (G) A recommendation for standards, protocols, and 
                procedures to ensure that audio described video 
                programming is labeled and searchable or otherwise 
                easily discoverable through navigation devices, 
                apparatuses, applications, and other methods on which 
                such programming is published, exhibited, or made 
                available.
                    (H) A recommendation for best practices for 
                ensuring that closed captions and audio description on 
                programming that was live programming or near-live 
                programming at the time that it was initially made 
                available to viewers are subsequently made available at 
                the level of quality required for prerecorded 
                programming.
                    (I) Identification of attributes of easy-to-use 
                authoring tools that permit users who post videos on a 
                platform to add closed captions and audio description 
                to online video programming.
                    (J) Recommendations for applying the closed 
                captioning and audio description obligations under 
                section 713 of the Communications Act of 1934 (47 
                U.S.C. 613), as amended by this title, to consumer 
                generated media, including--
                            (i) thresholds and measures used to 
                        determine the extent to which the obligations, 
                        including obligations for providing closed 
                        captioning and audio description on video 
                        clips, should apply to consumer generated 
                        media, for which the Advisory Committee may 
                        consider--
                                    (I) the volume of postings;
                                    (II) the size of viewership;
                                    (III) whether the obligation is 
                                economically burdensome (as defined in 
                                section 713(f) of the Communications 
                                Act of 1934 (47 U.S.C. 613(f)), as 
                                amended by this title); and
                                    (IV) other measures as necessary to 
                                ensure expanded access for individuals 
                                with disabilities;
                            (ii) deadlines for bringing consumer 
                        generated media into compliance with the 
                        obligations; and
                            (iii) reasonable timeframes for providers 
                        of consumer generated media to respond to 
                        consumer complaints and concerns relating to 
                        closed captioning and audio description on 
                        consumer generated media.
                    (K) Recommendations for applying the closed 
                captioning and audio description obligations under 
                section 713 of the Communications Act of 1934 (47 
                U.S.C. 613), as amended by this title, to online video 
                programming that was first made available before the 
                effective date of the applicable regulations revised 
                under that section, pursuant to this title, including--
                            (i) deadlines for bringing such programming 
                        into compliance with the closed captioning and 
                        audio description obligations, for which the 
                        Advisory Committee may consider--
                                    (I) the volume of programming;
                                    (II) the size of viewership;
                                    (III) whether the obligation is 
                                economically burdensome (as defined in 
                                section 713(f) of the Communications 
                                Act of 1934 (47 U.S.C. 613(f)), as 
                                amended by this title); and
                                    (IV) other measures as necessary to 
                                ensure expanded access for individuals 
                                with disabilities;
                            (ii) the intervals at which determinations 
                        under clause (i) should be reviewed and 
                        updated; and
                            (iii) reasonable timeframes for providers 
                        of such programming to respond to consumer 
                        complaints and concerns relating to closed 
                        captioning and audio description on such 
                        programing.
            (2) Sign language video programming report.--Not later than 
        6 months after the date of establishment of the Advisory 
        Committee, the Advisory Committee shall develop and submit to 
        the Commission recommendations for standards to ensure that 
        where sign language is provided on video programming, it is 
        visible on the viewer's screen throughout the programming.
    (e) Meetings.--
            (1) Initial meeting.--The initial meeting of the Advisory 
        Committee shall take place not later than 45 days after the 
        date on which the Chair has appointed all the members of the 
        Advisory Committee under subsection (c).
            (2) Other meetings.--After the initial meeting, the 
        Advisory Committee shall meet at the call of the Chair.
            (3) Notice; open meetings.--Any meeting held by the 
        Advisory Committee shall be noticed not later than 14 days 
        before the meeting and shall be open to the public.
    (f) Procedural Rules.--
            (1) Quorum.--The presence of one-third of the members of 
        the Advisory Committee shall constitute a quorum for conducting 
        the business of the Advisory Committee.
            (2) Subcommittees.--To assist the Advisory Committee in 
        carrying out its functions, the Chair may establish appropriate 
        subcommittees composed of members of the Advisory Committee and 
        other subject matter experts.
            (3) Additional procedural rules.--The Advisory Committee 
        may adopt other procedural rules as needed.
    (g) Inapplicability of Federal Advisory Committee Act.--Chapter 10 
of title 5, United States Code, shall not apply to the Advisory 
Committee.

SEC. 107. INQUIRIES AND REPORTS TO CONGRESS.

    Section 713 of the Communications Act of 1934 (47 U.S.C. 613) is 
amended by adding at the end the following:
    ``(k) Inquiries and Reports to Congress.--
            ``(1) Inquiries and reports on further video programming 
        accessibility requirements.--
                    ``(A) Closed captioning.--Not later than 4 years 
                after the effective date of the regulations prescribed 
                under subsection (c)(2)(D) of this section to 
                implement, as appropriate, the recommendations 
                described in subparagraphs (J) and (K) of section 
                106(d)(1) of the Communications, Video, and Technology 
                Accessibility Act of 2026, the Commission shall 
                commence inquiries on, and not later than 1 year 
                thereafter, the Commission shall submit to Congress a 
                report on, each of the matters described in paragraph 
                (2) of this subsection.
                    ``(B) Audio description.--Not later than 4 years 
                after the effective date of the regulations prescribed 
                under subsection (g)(3)(D) of this section to 
                implement, as appropriate, the recommendations 
                described in subparagraphs (J) and (K) of section 
                106(d)(1) of the Communications, Video, and Technology 
                Accessibility Act of 2026, the Commission shall 
                commence inquiries on, and not later than 1 year 
                thereafter, the Commission shall submit to Congress a 
                report on, each of the matters described in paragraph 
                (2) of this subsection.
            ``(2) Content of inquiries and reports.--The matters 
        described in this paragraph are the following:
                    ``(A) The availability, use, and benefits of 
                providing closed captioning or audio description (as 
                applicable) on consumer generated media.
                    ``(B) The availability, use, and benefits of 
                providing closed captioning or audio description (as 
                applicable) on online video programming that was first 
                made available before the effective date of the revised 
                regulations under subsection (c)(2)(A) or (g)(3)(A), 
                respectively.
                    ``(C) The technical and operational issues and 
                costs of providing closed captioning or audio 
                description (as applicable) on--
                            ``(i) consumer generated media; and
                            ``(ii) video programming described in 
                        subparagraph (B).
                    ``(D) The extent to which the measures, thresholds, 
                scope, intervals, and associated deadlines used by the 
                Commission to determine the closed captioning or audio 
                description (as applicable) obligations for consumer 
                generated media and video programming described in 
                subparagraph (B) have been effective in providing video 
                programming access to individuals with disabilities.
            ``(3) Continuing commission authority.--The Commission may, 
        as necessary, update its regulations and associated deadlines 
        for the provision of closed captioning or audio description on 
        consumer generated media and video programming described in 
        paragraph (2)(B) if the Commission determines, based on the 
        findings in the applicable report under paragraph (1), that 
        updated regulations are necessary to--
                    ``(A) effectively meet the accessibility needs of 
                individuals with disabilities; and
                    ``(B) reflect technological and methodological 
                advances.''.

                  TITLE II--VIDEO PLAYBACK APPARATUSES

SEC. 201. VIDEO PLAYBACK APPARATUSES.

    (a) In General.--Section 303 of the Communications Act of 1934 (47 
U.S.C. 303) is amended--
            (1) in subsection (u)--
                    (A) by adjusting the margins 2 ems to the left; and
                    (B) in paragraph (1)(C), by striking ``visually 
                impaired'' and inserting ``low vision'';
            (2) in subsection (z)--
                    (A) by adjusting the margins 2 ems to the left; and
                    (B) by striking ``video description'' each place it 
                appears and inserting ``audio description''; and
            (3) in subsection (aa)--
                    (A) by adjusting the margins 2 ems to the left;
                    (B) in paragraph (1), by inserting ``or any 
                successor protocol'' after ``protocol'';
                    (C) in paragraph (3)--
                            (i) by striking ``video description'' and 
                        inserting ``audio description''; and
                            (ii) by striking ``and'' at the end;
                    (D) by redesignating paragraph (4) as paragraph 
                (8);
                    (E) by inserting after paragraph (3) the following:
            ``(4) that the mechanism used for activating the closed 
        captioning, audio description, and other accessibility features 
        described in paragraph (3) be `readily accessible' as defined 
        by the factors enumerated in section 79.103(e)(1) of title 47, 
        Code of Federal Regulations, or any successor regulation;
            ``(5) that, if achievable and technically feasible, 
        apparatus equipped with the functions described in paragraph 
        (1) be equipped with an audio channel or audio track dedicated 
        solely to making audio description available;
            ``(6) that apparatus equipped with the functions described 
        in paragraph (1) provide a user with a prompt to modify closed 
        captioning and audio description activation and performance 
        settings upon initial power-on after user purchase of the 
        apparatus or upon a reset to factory settings of the apparatus;
            ``(7) that apparatus equipped with the functions described 
        in paragraph (1), if technically feasible, provide the 
        necessary hardware and software to achieve compatibility with, 
        and to the extent achievable (as defined in section 716(g)), 
        the integration of, assistive technologies and services, 
        peripheral devices, or specialized customer premises equipment 
        commonly used by individuals with disabilities to achieve 
        access to the apparatus, including refreshable braille 
        displays, switch activation such as sip and puff devices, 
        hearing aids, hands-free technologies, and, if such apparatus 
        is equipped with voice input that is used to access its 
        functions, voice recognition functionality so that such menus 
        or indicators are accessible to and usable by individuals with 
        speech disabilities in real-time; and''; and
                    (F) in paragraph (8), as so redesignated, by 
                striking ``does not include'' and inserting with 
                ``includes''.
    (b) Implementing Regulations.--
            (1) Definition.--In this subsection, the term ``navigation 
        device'' has the meaning given the term in section 76.1200 of 
        title 47, Code of Federal Regulations, or any successor 
        regulation.
            (2) Requirement.--Not later than 18 months after the date 
        of enactment of this Act, the Federal Communications Commission 
        shall prescribe such regulations that apportion the 
        responsibilities for compliance with subsections (u), (z), and 
        (aa) of section 303 of the Communications Act of 1934 (47 
        U.S.C. 303), as amended by subsection (a), among the categories 
        of entities engaged in manufacturing, importing into the United 
        States, maintaining, operating, or providing applications, 
        plugins, or other software for apparatus and navigation devices 
        to ensure full access by viewers via all entities responsible 
        for digital apparatus and navigation devices.

                   TITLE III--COMMUNICATIONS SERVICES

SEC. 301. VIDEO CONFERENCING.

    The Communications Act of 1934 (47 U.S.C. 151 et seq.) is amended--
            (1) in section 3 (47 U.S.C. 153)--
                    (A) by redesignating paragraph (59) as paragraph 
                (60); and
                    (B) by inserting after paragraph (58) the 
                following:
            ``(59) Visual interpretation services.--The term `visual 
        interpretation services' means functionality that is achieved 
        using human assistance or automation to generate real-time 
        descriptions of visual information, including images and text, 
        for the purpose of conveying those descriptions to individuals 
        who are blind or low vision.''; and
            (2) in section 716(e) (47 U.S.C. 617(e)), by adding at the 
        end the following:
            ``(3) Revision of regulations; video conferencing 
        services.--
                    ``(A) Regulations.--Not later than 3 years after 
                the date of enactment of this paragraph, the Commission 
                shall prescribe regulations to require, unless not 
                achievable, that all providers of interoperable video 
                conferencing services and all manufacturers of 
                equipment capable of providing or enabling 
                interoperable video conferencing services make 
                available--
                            ``(i) voice recognition functionality that 
                        is capable of generating understandable speech 
                        when used by individuals with speech 
                        disabilities;
                            ``(ii) a simplified user interface that is 
                        accessible to individuals with cognitive 
                        disabilities, including a simplified, secure 
                        modality for initiating and authenticating 
                        interoperable video conferencing services;
                            ``(iii) instructional materials for 
                        activating interoperable video conferencing 
                        services with plain and simple language and 
                        iconography that is accessible to individuals 
                        with cognitive disabilities;
                            ``(iv) visual interpretation services;
                            ``(v) screen-reader capability for all user 
                        interface elements and visual information, 
                        including presentations, videos, and 
                        interactive documents shared during 
                        interoperable video conferencing calls;
                            ``(vi) refreshable braille displays and 
                        other devices used for the tactile conveyance 
                        of interface elements and visual information, 
                        including presentations, videos, and 
                        interactive documents shared during 
                        interoperable video conferencing calls; and
                            ``(vii) hands-free technologies.
                    ``(B) Industry flexibility.--An entity may satisfy 
                the requirements under the regulations prescribed under 
                subparagraph (A) with respect to the video conferencing 
                services, equipment, or systems the entity provides or 
                manufactures, as applicable, by ensuring that the 
                services, equipment, or systems are accessible and 
                usable by individuals with disabilities--
                            ``(i) without the use of third party 
                        applications, peripheral devices, software, 
                        hardware, or customer premises equipment; or
                            ``(ii) with the use of third party 
                        applications, peripheral devices, software, 
                        hardware, or customer premises equipment, so 
                        long as consumers are not assessed charges 
                        associated with achieving accessibility through 
                        such third party mechanisms.
                    ``(C) Compatibility for video conferencing 
                services.--If compliance with a regulation prescribed 
                under subparagraph (A) is not achievable through the 
                means set forth in subparagraph (B), a manufacturer or 
                provider that enables interoperable video conferencing 
                services shall, unless not achievable, ensure that its 
                interoperable video conferencing service or equipment 
                is compatible with existing peripheral devices or 
                specialized customer premises equipment commonly used 
                by individuals with disabilities to provide the 
                accessibility features described in subparagraph 
                (A).''.

SEC. 302. RELAY SERVICES.

    Section 225 of the Communications Act of 1934 (47 U.S.C. 225) is 
amended--
            (1) in subsection (a)--
                    (A) by redesignating paragraphs (2) and (3) as 
                paragraphs (5) and (6), respectively;
                    (B) by inserting after paragraph (1) the following:
            ``(2) Communication facilitator.--The term `communication 
        facilitator' means a skilled user of sign language who is able 
        to facilitate the ability of a DeafBlind person to engage in 
        transmission and other services described in this section by 
        conveying the information provided during the use of those 
        services to the DeafBlind person through close vision or 
        tactile sign language.
            ``(3) Deaf interpreter.--The term `Deaf interpreter' means 
        an individual who--
                    ``(A) is deaf or hard of hearing;
                    ``(B) possesses native or near-native fluency in 
                sign language; and
                    ``(C) has specialized training or experience to 
                assist in providing functionally equivalent sign 
                language interpretation for an individual using sign 
                language in a situation that--
                            ``(i) requires linguistic or cultural 
                        mediation;
                            ``(ii) may be highly complex in nature; or
                            ``(iii) may involve individuals who face 
                        linguistic challenges, such as through atypical 
                        language use, language deprivation, or 
                        idiosyncratic signing styles.
            ``(4) Direct video calling service.--The term `direct video 
        calling service' means telephone customer support using one-to-
        one video communication that--
                    ``(A) is facilitated by a contact center 
                representative; and
                    ``(B) enables a real-time conversation to occur 
                directly between not fewer than 2 parties using sign 
                language--
                            ``(i) not less than 1 of the parties to 
                        which is a governmental agency, business, non-
                        profit organization, emergency authority, or 
                        other enterprise; and
                            ``(ii) not less than 1 of the parties to 
                        which--
                                    ``(I)(aa) is deaf, hard of hearing, 
                                or DeafBlind; or
                                    ``(bb) has a speech disability or 
                                auditory processing disorder; and
                                    ``(II) relies on sign language for 
                                communication.''; and
                    (C) by striking paragraph (6), as so redesignated, 
                and inserting the following:
            ``(6) Telecommunications relay services.--The term 
        `telecommunications relay services' means--
                    ``(A) transmission services that provide the 
                ability for an individual who is deaf, hard of hearing, 
                or DeafBlind, or who has a speech disability or an 
                auditory processing disorder, to engage in 
                communication by wire or radio with 1 or more 
                individuals, in a manner that is functionally 
                equivalent to, or, if technically feasible, provides 
                access that is equal to, the ability of a hearing 
                individual who does not have a speech disability to 
                communicate using voice communication services or 
                advanced communications services by wire or radio; and
                    ``(B) other services facilitating functionally 
                equivalent communication by wire or radio for an 
                individual who is deaf, hard of hearing, or DeafBlind, 
                or who has a speech disability or an auditory 
                processing disorder, including the provision of 
                communication facilitators for an individual who is 
                DeafBlind and the provision of direct video calling 
                services for communication in real-time by sign 
                language users with customer service centers and other 
                call centers operated by local, State, or Federal 
                Government agencies, crisis centers, and emergency 
                authorities.''; and
            (2) in subsection (d), by adding at the end the following:
            ``(4) Sign language access to emergency services; 
        communication facilitators; direct video calling services.--
                    ``(A) Definition.--In this paragraph, the term 
                `video relay service' has the meaning given the term in 
                section 64.601(a)(57) of title 47, Code of Federal 
                Regulations, or any successor regulation.
                    ``(B) Regulations.--Not later than 2 years after 
                the date of enactment of this paragraph, the Commission 
                shall prescribe such regulations as are necessary to--
                            ``(i) define as eligible for relay service 
                        support from the fund described in section 
                        64.604(c)(5)(iii) of title 47, Code of Federal 
                        Regulations, as in effect on that date of 
                        enactment--
                                    ``(I) direct video calling services 
                                between sign language users and call 
                                center representatives in local, State, 
                                or Federal government agencies, crisis 
                                centers, and emergency authorities;
                                    ``(II) services provided by 
                                communication facilitators on 
                                telecommunications relay services calls 
                                with individuals who are DeafBlind; and
                                    ``(III) the provision of a Deaf 
                                interpreter to accompany a hearing 
                                communications assistant, as defined in 
                                section 64.601(a)(13) of title 47, Code 
                                of Federal Regulations, or any 
                                successor regulation, when necessary to 
                                assist in providing functionally 
                                equivalent sign language interpretation 
                                on calls using video relay service;
                            ``(ii) achieve full, equal, and direct 
                        access to public safety answering points, as 
                        that term is defined in section 222(h), and 
                        other local emergency authorities, including 
                        emergency authorities responding to wireless 
                        calls placed by dialing 9-1-1, by individuals 
                        who--
                                    ``(I) are deaf, hard of hearing, or 
                                DeafBlind, or who have a speech 
                                disability or a cognitive disability; 
                                and
                                    ``(II) use sign language; and
                            ``(iii) unless not achievable (as defined 
                        in section 716(g)), ensure that a person can 
                        have a single telephone number for the purpose 
                        of receiving calls and messages from other 
                        entities calling by means of video relay 
                        services or voice or electronic text messaging 
                        services.
                    ``(C) Contents.--The regulations described in 
                subparagraph (A)(ii) shall, unless not achievable (as 
                defined in section 716(g)), at a minimum, require that 
                users communicating by means of a video relay service 
                or a direct video calling service shall be capable of 
                using native dialing or 1-step access on a mobile phone 
                so that such communication--
                            ``(i) includes the location information of 
                        the user, to be transmitted and delivered 
                        immediately and directly to the applicable 
                        emergency authority; and
                            ``(ii) is received by the applicable 
                        emergency authority with the same speed and 
                        efficiency as a voice call made by dialing 9-1-
                        1.
            ``(5) Reassessment of available services and minimum 
        standards.--Not later than 4 years after the date of enactment 
        of this paragraph, and once every 4 years thereafter, the 
        Commission shall, as necessary to respond to evolving 
        communication technologies, reassess and update the regulations 
        prescribed under this subsection to ensure that those 
        regulations effectively satisfy the communication needs of 
        individuals with disabilities who are covered by this Act, 
        including by--
                    ``(A) assessing the need for new modes of 
                telecommunications relay services; and
                    ``(B) increasing and improving the mandatory 
                minimum standards to ensure the quality and privacy of 
                telecommunications relay services.''.

SEC. 303. NATIONAL DEAFBLIND EQUIPMENT DISTRIBUTION PROGRAM.

    (a) In General.--Section 719 of the Communications Act of 1934 (47 
U.S.C. 620) is amended--
            (1) in subsection (a)--
                    (A) by striking ``low-income''; and
                    (B) by striking ``deaf-blind'' and inserting 
                ``DeafBlind'';
            (2) by amending subsection (b) to read as follows:
    ``(b) Definition.--In this section, the term `individual who is 
DeafBlind'--
            ``(1) has the meaning given the term `individual who is 
        deaf-blind' in section 206 of the Helen Keller National Center 
        Act (29 U.S.C. 1905); and
            ``(2) includes an individual who--
                    ``(A) for the purposes of satisfying subparagraph 
                (A)(i) of such section 206(2), has been diagnosed with 
                a cortical or cerebral visual impairment;
                    ``(B) for the purposes of satisfying subparagraph 
                (A)(ii) of such section 206(2), has been diagnosed with 
                an auditory processing disorder; or
                    ``(C) for the purposes of satisfying subparagraphs 
                (A)(i) and (A)(ii) of such section 206(2), has been 
                diagnosed with both a cortical or cerebral visual 
                impairment and an auditory processing disorder.''; and
            (3) in subsection (c), by striking ``$10,000,000'' and 
        inserting ``$20,000,000, which the Commission shall adjust 
        annually for inflation using an inflation factor determined by 
        the Commission''.
    (b) Update to Regulations.--Not later than 18 months after the date 
of enactment of this Act, the Federal Communications Commission shall 
update section 64.610 of title 47, Code of Federal Regulations, or any 
successor regulation, to ensure consistency with the amendments made by 
subsection (a).

                       TITLE IV--CUSTOMER SERVICE

SEC. 401. USABILITY OF ADVANCED COMMUNICATION AND VIDEO PROGRAMMING 
              SERVICES.

    Section 716 of the Communications Act of 1934 (47 U.S.C. 617) is 
amended--
            (1) by redesignating subsection (j) as subsection (k); and
            (2) by inserting after subsection (i) the following:
    ``(j) Usability.--
            ``(1) Definition.--In this subsection, the term `direct 
        video calling services' has the meaning given the term in 
        section 225(a).
            ``(2) Manufacturers and service providers.--If a 
        manufacturer or service provider to which subsections (a) and 
        (b) apply offers live or machine-generated customer assistance 
        to the general public, each such entity shall, unless not 
        achievable, make such assistance usable to individuals with 
        disabilities who rely on sign language by making available the 
        ability to communicate in real time in sign language with 
        customer service agents through direct video calling services.
            ``(3) Video programming.--If a video programming provider, 
        multi-video programming distributor, or video apparatus 
        manufacturer to which this Act applies offers live or machine-
        generated customer assistance to the general public, each such 
        entity shall, unless not achievable, make that assistance 
        usable to individuals with disabilities who rely on sign 
        language by making available the ability to communicate in real 
        time in sign language with customer service agents through 
        direct video calling services.
            ``(4) Regulations.--The Commission shall--
                    ``(A) not later than 1 year after the date of 
                enactment of this paragraph, prescribe such regulations 
                as may be necessary to implement paragraph (2), which 
                shall contain standards to ensure that direct video 
                calling services for individuals with disabilities who 
                rely on sign language as their primary form of 
                communication receive customer and technical support 
                that is not less effective in terms of availability, 
                scope, and quality than customer and technical support 
                provided to the general public; and
                    ``(B) not later than 2 years after the date of 
                enactment of this paragraph, prescribe such regulations 
                as may be necessary to implement paragraph (3), which 
                shall contain standards to ensure that direct video 
                calling services for individuals with disabilities who 
                rely on sign language as their primary form of 
                communication receive customer and technical support 
                that is not less effective in terms of availability, 
                scope, and quality than customer service provided to 
                the general public.''.

                      TITLE V--EMERGING TECHNOLOGY

SEC. 501. EMERGING TECHNOLOGY.

    Title VII of the Communications Act of 1934 (42 U.S.C. 601 et seq.) 
is amended by adding at the end the following:

``SEC. 723. EMERGING TECHNOLOGY ACCESSIBILITY.

    ``(a) Augmentative and Alternative Communication Defined.--In this 
section, the term `augmentative and alternative communication' means 
any tool, method, technology, strategy, service, training, coaching, or 
other support used to supplement or replace speech.
    ``(b) Reports to Congress.--Not later than 5 years after the date 
of enactment of this section, and every 5 years thereafter, the 
Commission shall, in consultation with the United States Access Board, 
submit to the Committee on Commerce, Science, and Transportation of the 
Senate and the Committee on Energy and Commerce of the House of 
Representatives a report assessing--
            ``(1) the extent to which emerging communication and video 
        programming technologies, such as those that include the use of 
        artificial intelligence, augmented reality, virtual reality, 
        extended reality, dual reality, spatial computing, and other 
        advanced machine learning, wireless technologies, including Wi-
        Fi and Bluetooth, robotics, the Internet of Things, and other 
        forms of advanced computing power, result in accessibility 
        opportunities and barriers for individuals with disabilities; 
        and
            ``(2) solutions needed to ensure that emerging 
        communications and video programming technologies and services 
        such as those described in paragraph (1)--
                    ``(A) are accessible to individuals with 
                disabilities; and
                    ``(B) provide the necessary hardware and software 
                to achieve compatibility with peripheral devices or 
                specialized customer premises equipment commonly used 
                by individuals with disabilities to achieve access.
    ``(c) Assessment of Effect on Individuals With Particular 
Barriers.--In preparing each report required under subsection (b), the 
Commission shall assess the effect of emerging technologies on 
individuals with disabilities who have particular barriers to 
participation and communication with those technologies, including 
individuals with disabilities who--
            ``(1) have limited language or communication abilities, 
        including individuals with speech disabilities and those that 
        use augmentative and alternative communication, and individuals 
        with cognitive disabilities;
            ``(2) have significant, targeted, or multiple disabilities, 
        including individuals who are blind or low vision, deaf or hard 
        of hearing, DeafBlind, have an auditory processing disorder, a 
        cortical or cerebral visual impairment, or have both 
        communication and mobility disabilities; or
            ``(3) in addition to their disability, lack access to 
        advanced communication services and technology due to age, 
        geographical location, socioeconomic status or Tribal 
        affiliation.
    ``(d) Regulations.--Not later than 2 years after the date on which 
the Commission submits each report required under subsection (b), the 
Commission shall prescribe new or update existing regulations for 
ensuring the accessibility of emerging communications and video 
programming technologies and services by individuals with disabilities 
where doing so is necessary to further the goals of the statutory 
provisions implemented by the regulations of the Commission under parts 
6, 7, 14, and 79 of title 47, Code of Federal Regulations, or any 
successor regulation intended to fulfill these goals.''.

                  TITLE VI--ENFORCEMENT AND REPORTING

SEC. 601. ACCESSIBILITY ENFORCEMENT.

    (a) In General.--Section 503(b)(5) of the Communications Act of 
1934 (47 U.S.C. 503(b)(5)) is amended by inserting after ``uses that 
tower'' the following: ``, or in the case of violations of this Act 
related to requirements of accessibility for individuals with 
disabilities, including violations of section 225, section 255, section 
276(b)(1)(A), subsections (u) through (aa) of section 303, section 
330(b), section 710, section 711, section 713, or sections 715 through 
719''.
    (b) Other Laws.--This Act and the amendments made by this Act shall 
not be construed to modify, impair, supersede, or preclude enforcement 
of violations of other State or Federal disability rights and civil 
rights laws.

SEC. 602. ACCESSIBILITY COMPLAINT REPORTING.

    Section 717 of the Communications Act of 1934 (47 U.S.C. 618) is 
amended by striking subsections (b), (c), (d), and (e) and inserting 
the following:
    ``(b) Accessibility Complaint Reporting Requirement.--Not later 
than 3 years after the date of enactment of the Communications, Video, 
and Technology Accessibility Act of 2026, and every 3 years thereafter, 
the Commission shall submit to the Committee on Commerce, Science, and 
Transportation of the Senate and the Committee on Energy and Commerce 
of the House of Representatives a report that includes the following:
            ``(1) The number and nature of complaints received pursuant 
        to subsection (u), (z), or (aa) of section 303, section 330(b), 
        section 713, and section 716(a) during the period covered by 
        the report.
            ``(2) A description of the actions taken to resolve the 
        complaints described in paragraph (1), including forfeiture 
        penalties assessed.
            ``(3) The length of time that was taken by the Commission 
        to resolve each such complaint.
            ``(4) The number, status, nature, and outcome of each 
        action for mandamus filed pursuant to section 717(a)(6) and the 
        number, status, nature, and outcome of each appeal filed 
        pursuant to section 402(b)(10).''.
                                 <all>