3.0.0
6656
2025-05-27T14:14:24Z
2025-05-27T14:14:24Z
House
H
HR
2023-12-07
118
[Congressional Record Volume 169, Number 202 (Thursday, December 7, 2023)][House]From the Congressional Record Online through the Government Publishing Office [www.gpo.gov]By Mr. CALVERT:H.R. 6656.Congress has the power to enact this legislation pursuantto the following:The constitutional authority of Congress to enact thislegislation is provided by Article I, Section 8 of the UnitedStates Constitution, specifically clause 1 and clause 18.The single subject of this legislation is:Directs the Social Security Administration and theDepartment of Veterans Affairs to introduce a more robustpublic public phone line policy, that lowers wait time andimproves customer service.[Page H6741]
- ssva00
Veterans' Affairs Committee
Senate
Standing
  - Referred To
2024-09-25T23:21:25Z
- hsvr00
Veterans' Affairs Committee
House
Standing
  - hsvr10
Economic Opportunity Subcommittee
    - Reported by
2024-04-17T19:22:33Z
    - Markup by
2024-04-17T19:22:19Z
    - Hearings By (subcommittee)
2024-03-20T18:28:35Z
    - Referred to
2024-01-11T16:34:44Z
  - Referred To
2023-12-07T14:03:40Z
- hswm00
Ways and Means Committee
House
Standing
  - Referred To
2023-12-07T14:03:35Z
- 2024-09-25
  - ssva00
Veterans' Affairs Committee
Senate
Received in the Senate and Read twice and referred to the Committee on Veterans' Affairs.
IntroReferral
- 2024-09-25
13:50:53
Motion to reconsider laid on the table Agreed to without objection.
Floor
H38310
2
House floor actions
- 2024-09-25
13:50:52
On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H5776)
Floor
H37300
2
House floor actions
- 2024-09-25
13:50:52
Passed/agreed to in House: On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H5776)
Floor
8000
9
Library of Congress
- 2024-09-25
13:43:32
DEBATE - The House proceeded with forty minutes of debate on H.R. 6656.
Floor
H8D000
2
House floor actions
- 2024-09-25
13:43:30
Considered under suspension of the rules. (consideration: CR H5776-5777)
Floor
H30000
2
House floor actions
- 2024-09-25
13:43:18
Mr. Bost moved to suspend the rules and pass the bill, as amended.
Floor
H30300
2
House floor actions
- 2024-04-17
  - hsvr10
Economic Opportunity Subcommittee
1
House committee actions
Forwarded by Subcommittee to Full Committee (Amended) by Voice Vote.
Committee
- 2024-04-17
  - hsvr10
Economic Opportunity Subcommittee
1
House committee actions
Subcommittee Consideration and Mark-up Session Held
Committee
- 2024-03-20
  - hsvr10
Economic Opportunity Subcommittee
1
House committee actions
Subcommittee Hearings Held
Committee
- 2024-01-11
  - hsvr10
Economic Opportunity Subcommittee
1
House committee actions
Referred to the Subcommittee on Economic Opportunity.
Committee
- 2023-12-07
Referred to the Committee on Ways and Means, and in addition to the Committee on Veterans' Affairs, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.
IntroReferral
H11100
2
House floor actions
  - hsvr00
Veterans' Affairs Committee
- 2023-12-07
Referred to the Committee on Ways and Means, and in addition to the Committee on Veterans' Affairs, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.
IntroReferral
H11100
2
House floor actions
  - hswm00
Ways and Means Committee
- 2023-12-07
Introduced in House
IntroReferral
Intro-H
9
Library of Congress
- 2023-12-07
Introduced in House
IntroReferral
1000
9
Library of Congress
- C000059
Rep. Calvert, Ken [R-CA-41]
KEN
CALVERT
R
CA
41
N
- C001063
Rep. Cuellar, Henry [D-TX-28]
Henry
Cuellar
D
TX
28
2023-12-07
True
- T000460
Rep. Thompson, Mike [D-CA-4]
Mike
Thompson
D
CA
4
2024-06-11
False
- W000806
Rep. Webster, Daniel [R-FL-11]
Daniel
Webster
R
FL
11
2024-07-25
False
Social Welfare
- Department of Veterans Affairs
2024-04-02T13:07:41Z
- Social Security Administration
2024-04-02T13:07:46Z
- Telephone and wireless communication
2024-04-02T13:07:51Z
Social Welfare
2024-03-13T13:30:55Z
00
2023-12-07
Introduced in House
2024-09-19T19:51:11Z
Stuck On Hold Act
This bill requires the Department of Veterans Affairs and the Social Security Administration to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 15 minutes. The agencies must also issue guidance to reduce the average wait time to no more than 15 minutes.

Stuck On Hold Act
- Short Titles from RFS (Referred to Senate) bill text
255

Stuck On Hold Act
2024-10-01T03:38:15Z
S
Senate
Referred in Senate
RFS
- Short Title(s) as Passed House
104

Stuck On Hold Act
2024-09-26T02:53:15Z
H
House
Engrossed in House
EH
- Display Title
45

Stuck On Hold Act
2024-06-11T15:43:39Z
- Short Title(s) as Introduced
101

Stuck On Hold Act
2024-05-24T13:34:51Z
Introduced in House
IH
- Official Title as Introduced
6

To direct the Secretary of Veterans Affairs and the Commissioner of Social Security to implement automated systems with callback functionality for each customer service telephone line of the Department of Veterans Affairs and the Social Security Administration, respectively, and for other purposes.
2024-03-18T21:58:56Z
Introduced in House
IH
- Engrossed in House
2024-09-25T04:00:00Z
  - https://www.govinfo.gov/content/pkg/BILLS-118hr6656eh/xml/BILLS-118hr6656eh.xml
- Referred in Senate
2024-09-25T04:00:00Z
  - https://www.govinfo.gov/content/pkg/BILLS-118hr6656rfs/xml/BILLS-118hr6656rfs.xml
- Introduced in House
2023-12-07T05:00:00Z
  - https://www.govinfo.gov/content/pkg/BILLS-118hr6656ih/xml/BILLS-118hr6656ih.xml
2024-09-25
Received in the Senate and Read twice and referred to the Committee on Veterans' Affairs.
text/xml
EN
Pursuant to Title 17 Section 105 of the United States Code, this file is not subject to copyright protection and is in the public domain.
Congressional Research Service, Library of Congress
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