Federal Agency Customer Experience Act of 2019

3.0.0 1275 2022-11-01T13:50:24Z 2022-11-01T13:50:24Z Senate S 2019-05-01 116 hsgo00 Oversight and Accountability Committee House Standing Referred to 2019-07-30T15:42:55Z ssga00 Homeland Security and Governmental Affairs Committee Senate Standing Reported by 2019-06-10T20:12:55Z Markup by 2019-05-15T14:00:00Z Referred to 2019-05-01T21:20:00Z S. Rept. 116-46 Federal Agency Customer Experience Act of 2019 116 2586 HR 2019-05-08 Referred to the House Committee on Oversight and Reform. Identical bill CRS 2019-07-30 Referred to the House Committee on Oversight and Reform. IntroReferral H11100 2 House floor actions hsgo00 Oversight and Accountability Committee 2019-07-30 11:32:15 Received in the House. Floor H14000 2 House floor actions 2019-07-29 Senate Message on Senate action sent to the House. Floor 2019-07-25 Senate Passed Senate with amendments by Voice Vote. (consideration: CR S5115-5117; text: CR S5115-5117) Floor 2019-07-25 Passed/agreed to in Senate: Passed Senate with amendments by Voice Vote.(consideration: CR S5115-5117; text: CR S5115-5117) Floor 17000 9 Library of Congress 2019-06-10 Senate Placed on Senate Legislative Calendar under General Orders. Calendar No. 111. Calendars 2019-06-10 ssga00 Homeland Security and Governmental Affairs Committee Senate Committee on Homeland Security and Governmental Affairs. Reported by Senator Johnson with amendments. With written report No. 116-46. Committee 2019-06-10 Committee on Homeland Security and Governmental Affairs. Reported by Senator Johnson with amendments. With written report No. 116-46. Committee 14000 9 Library of Congress ssga00 Homeland Security and Governmental Affairs Committee 2019-05-15 ssga00 Homeland Security and Governmental Affairs Committee Senate Committee on Homeland Security and Governmental Affairs. Ordered to be reported without amendment favorably. Committee 2019-05-01 ssga00 Homeland Security and Governmental Affairs Committee Senate Read twice and referred to the Committee on Homeland Security and Governmental Affairs. IntroReferral 2019-05-01 Introduced in Senate IntroReferral 10000 9 Library of Congress H001076 Sen. Hassan, Margaret Wood [D-NH] Maggie Hassan D NH N L000575 Sen. Lankford, James [R-OK] James Lankford R OK 2019-05-01 True 2019-06-05T19:29:00Z S. 1275, Federal Agency Customer Experience Act of 2019 https://www.cbo.gov/publication/55334 As ordered reported by the Senate Committee on Homeland Security and Governmental Affairs on May 15, 2019 Government Operations and Politics Congressional oversight Government information and archives Government studies and investigations Performance measurement Government Operations and Politics

00 2019-05-01 Introduced in Senate 2020-04-06T12:14:47Z Federal Agency Customer Experience Act of 2019

This bill requires certain agencies to collect voluntary feedback with respect to their services and transactions. Each of the agencies must (1) annually publish such feedback on its website and report on such feedback to the Office of Management and Budget, and (2) report on the solicitation of such feedback.

The Government Accountability Office shall publish a report assessing the data collected and reported by the agencies.

The feedback may not be used in any appraisal of job performance of a federal employee.

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25 2019-06-10 Reported to Senate 2020-04-16T17:40:26Z Federal Agency Customer Experience Act of 2019

The Government Accountability Office shall publish a report assessing the data collected and reported by the agencies.

The feedback may not be used in any appraisal of job performance of a federal employee.

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55 2019-07-25 Passed Senate 2020-04-17T19:54:05Z Federal Agency Customer Experience Act of 2019

The Government Accountability Office shall publish a report assessing the data collected and reported by the agencies.

The feedback may not be used in any appraisal of job performance of a federal employee.

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Federal Agency Customer Experience Act of 2019 Display Title Federal Agency Customer Experience Act of 2019 Short Title(s) as Introduced Federal Agency Customer Experience Act of 2019 Introduced in Senate IS Short Title(s) as Reported to Senate Federal Agency Customer Experience Act of 2019 S Senate Reported to Senate RS Short Title(s) as Passed Senate Federal Agency Customer Experience Act of 2019 S Senate Engrossed in Senate ES Short Titles as Passed Senate Federal Agency Customer Experience Act of 2019 S Senate Official Title as Introduced A bill to require the collection of voluntary feedback on services provided by agencies, and for other purposes. Introduced in Senate IS Referred in House 2019-07-30T04:00:00Z https://www.govinfo.gov/content/pkg/BILLS-116s1275rfh/xml/BILLS-116s1275rfh.xml Engrossed in Senate 2019-07-25T04:00:00Z https://www.govinfo.gov/content/pkg/BILLS-116s1275es/xml/BILLS-116s1275es.xml Reported to Senate 2019-06-10T04:00:00Z https://www.govinfo.gov/content/pkg/BILLS-116s1275rs/xml/BILLS-116s1275rs.xml Introduced in Senate 2019-05-01T04:00:00Z https://www.govinfo.gov/content/pkg/BILLS-116s1275is/xml/BILLS-116s1275is.xml 2019-07-30 Referred to the House Committee on Oversight and Reform. text/xml EN Pursuant to Title 17 Section 105 of the United States Code, this file is not subject to copyright protection and is in the public domain. Congressional Research Service, Library of Congress This file contains bill summaries and statuses for federal legislation. A bill summary describes the most significant provisions of a piece of legislation and details the effects the legislative text may have on current law and federal programs. Bill summaries are authored by the Congressional Research Service (CRS) of the Library of Congress. As stated in Public Law 91-510 (2 USC 166 (d)(6)), one of the duties of CRS is "to prepare summaries and digests of bills and resolutions of a public general nature introduced in the Senate or House of Representatives". For more information, refer to the User Guide that accompanies this file.